IT Support Supervisor

  • Barchester Healthcare
  • Inverness, Highland
  • Oct 25, 2025
Full time Telecommunications

Job Description

ABOUT THE ROLEBarchester Healthcare is one of the UK's foremost care providers. With over 25 years' experience and c. 240 care homes and six independent hospitals, we're passionate about providing care and support for elderly and vulnerable people.

The IT Help Desk team is fundamental in supporting colleagues across our multi-site business. We're continually growing and improving our services, which is why we are currently looking for an IT Support Supervisor to join our team.

As an IT Support Supervisor at Barchester, you will be working as part of the IT Help Desk team to both allocate work to the team, as well as provide front line technical support for our employees. You should be able to inspire a team with a heavy workload to maintain an excellent level of service to the business. Working a shift pattern across 7 days and with the potential need for travel and overnight stays, a full clean UK driving licence is essential.

ABOUT YOUTo join Barchester as an IT Support Supervisor, you'll be a team player whose phone manner is confident and friendly. You'll have previous experience of managing a team and allocating work. You'll also have outstanding communication skills which enable you to deliver accessible advice. Ideally, you'll be a self-motivated individual who can work proactively without supervision.

REWARDS PACKAGEIf you join us, you can have a real impact on Barchester's progress; this incredibly rewarding role is instrumental to our growth and success. As well as a competitive salary, we offer one of the best rewards packages in the care sector. Your generous benefits would include:

Contribution pension schemeA range of holiday, retail and leisure discounts

You'll also have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. If you have the qualities required for this exciting role and want to work with an organisation that provides the type of care you'd expect for your loved ones, we would welcome your application.