MP Jobs Ltd t/a MP Recruitment Group
Didcot, Oxfordshire
My client is seeking an experienced Senior Digital Content Developer to join their Oxfordshire team on a hands on role in shaping engaging, accessible digital learning. You will play a key role in shaping engaging digital learning experiences that inspire, inform, and transform learners across multiple platforms. You ll produce polished content, support colleagues, and help ensure projects are delivered to high standards. You will be primarily focused on content development but will also contribute ideas for process improvement, client solutions, and team development. The role offers autonomy, variety, and exposure to high profile clients. Key Responsibilities: Lead the design and development of digital learning experiences for desktop, mobile, and tablet platforms that captivate and engage learners. Transform storyboards and technical content into high-quality eLearning modules, interactive content, and multimedia assets. Champion user experience (UX) excellence across all digital learning content. Contribute to quality assurance (QA), including peer review, functional testing, and content validation. Maintain and enhance the company s Learning Management System and support other eLearning platforms. Provide creative input for marketing campaigns, proposals, and client presentations. Produce compelling visuals, graphics, and multimedia using Adobe Creative Suite, Articulate 360, Captivate, and other tools. Manage multiple projects simultaneously, including estimating timelines, prioritising tasks, and delivering content on schedule. Stay ahead of trends in digital learning, technology, and instructional design to continually innovate our offerings. Support the Digital Curriculum Lead and wider team with strategic input, process improvement, and innovation initiatives to enhance efficiency. Ensure accessibility and inclusive design in all deliverables. Qualifications & Experience: Degree in Graphic Design, Media, Digital Learning, Instructional Design, or a related field, or equivalent experience. Experience producing digital learning using Articulate 360 (Storyline/Rise), Adobe Captivate, H5P, or similar authoring tools. Strong design and multimedia skills with Adobe Creative Cloud (Illustrator, Photoshop, Premiere/After Effects a plus). Understanding of instructional design models (e.g., ADDIE) and course evaluation methodologies. Strong copywriting, proofreading, and technical writing skills. Organised, detail oriented, able to manage multiple priorities. Ability to obtain and maintain UK security clearance. Experience with LMS platforms. Knowledge of web technologies (HTML, Bootstrap, WordPress/Elementor). Experience working with defence, public sector, or corporate clients. Project management experience, e.g., Prince2 Foundation or equivalent. Skills & Attributes: Exceptional creativity, conceptual thinking, and problem-solving skills. Clear communicator, able to collaborate with technical and non technical colleagues. Strong organisational skills, with the ability to manage multiple high-priority projects simultaneously. Meticulous attention to detail and commitment to quality assurance. Ability to work independently and take ownership of projects from start to finish. Open to learning and sharing knowledge with the team. Expertise in UX design for digital learning desirable but not essential We welcome applications from all suitably qualified candidates. Reasonable adjustments can be made during recruitment. Applicants must have the right to work in the UK.
Oct 26, 2025
Full time
My client is seeking an experienced Senior Digital Content Developer to join their Oxfordshire team on a hands on role in shaping engaging, accessible digital learning. You will play a key role in shaping engaging digital learning experiences that inspire, inform, and transform learners across multiple platforms. You ll produce polished content, support colleagues, and help ensure projects are delivered to high standards. You will be primarily focused on content development but will also contribute ideas for process improvement, client solutions, and team development. The role offers autonomy, variety, and exposure to high profile clients. Key Responsibilities: Lead the design and development of digital learning experiences for desktop, mobile, and tablet platforms that captivate and engage learners. Transform storyboards and technical content into high-quality eLearning modules, interactive content, and multimedia assets. Champion user experience (UX) excellence across all digital learning content. Contribute to quality assurance (QA), including peer review, functional testing, and content validation. Maintain and enhance the company s Learning Management System and support other eLearning platforms. Provide creative input for marketing campaigns, proposals, and client presentations. Produce compelling visuals, graphics, and multimedia using Adobe Creative Suite, Articulate 360, Captivate, and other tools. Manage multiple projects simultaneously, including estimating timelines, prioritising tasks, and delivering content on schedule. Stay ahead of trends in digital learning, technology, and instructional design to continually innovate our offerings. Support the Digital Curriculum Lead and wider team with strategic input, process improvement, and innovation initiatives to enhance efficiency. Ensure accessibility and inclusive design in all deliverables. Qualifications & Experience: Degree in Graphic Design, Media, Digital Learning, Instructional Design, or a related field, or equivalent experience. Experience producing digital learning using Articulate 360 (Storyline/Rise), Adobe Captivate, H5P, or similar authoring tools. Strong design and multimedia skills with Adobe Creative Cloud (Illustrator, Photoshop, Premiere/After Effects a plus). Understanding of instructional design models (e.g., ADDIE) and course evaluation methodologies. Strong copywriting, proofreading, and technical writing skills. Organised, detail oriented, able to manage multiple priorities. Ability to obtain and maintain UK security clearance. Experience with LMS platforms. Knowledge of web technologies (HTML, Bootstrap, WordPress/Elementor). Experience working with defence, public sector, or corporate clients. Project management experience, e.g., Prince2 Foundation or equivalent. Skills & Attributes: Exceptional creativity, conceptual thinking, and problem-solving skills. Clear communicator, able to collaborate with technical and non technical colleagues. Strong organisational skills, with the ability to manage multiple high-priority projects simultaneously. Meticulous attention to detail and commitment to quality assurance. Ability to work independently and take ownership of projects from start to finish. Open to learning and sharing knowledge with the team. Expertise in UX design for digital learning desirable but not essential We welcome applications from all suitably qualified candidates. Reasonable adjustments can be made during recruitment. Applicants must have the right to work in the UK.
We are recruiting for a leading organisation that is investing heavily in their Technology & Digital function and looking for a Senior Technical Analyst to join the team. This is the senior technical role within the team, responsible for owning the Microsoft stack, shaping cloud services, and driving best practice across infrastructure, security, and device management. Why apply? Competitive salary of £43,320 + £1,680 car allowance plus excellent benefits Hands-on ownership of Microsoft 365, Azure, Entra ID, Intune and AVD Exposure to modern networking including SASE, SD-WAN and ZTNA Opportunity to make a real impact on security posture and cloud strategy Chance to mentor and develop colleagues within the team The role Lead on Entra ID, Intune, Autopilot and Azure Virtual Desktop Automate deployments, patching and server builds with PowerShell Manage SASE and SD-WAN services, liaising with vendors where required Own cyber security controls in conjunction with the Head of Service Support and coach Analysts, ensuring a high-quality, customer-focused service What we re looking for Strong technical expertise across Microsoft 365, Azure, AVD, Intune and Entra ID Good knowledge of networking technologies such as MPLS, SASE and SD-WAN Experience strengthening cyber security posture and compliance controls Proven background in delivering enterprise-level infrastructure solutions A collaborative, problem-solving mindset and strong stakeholder engagement skills Desirable Microsoft Azure/365 or Networking certifications (CCNA/CCIE etc) Virtualisation (VCP/AVD) Project Management (Prince2, Scrum, Kanban) The interview process is two stages and includes a technical capability exercise. If you d like to discuss the role in more detail, please get in touch. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Oct 26, 2025
Full time
We are recruiting for a leading organisation that is investing heavily in their Technology & Digital function and looking for a Senior Technical Analyst to join the team. This is the senior technical role within the team, responsible for owning the Microsoft stack, shaping cloud services, and driving best practice across infrastructure, security, and device management. Why apply? Competitive salary of £43,320 + £1,680 car allowance plus excellent benefits Hands-on ownership of Microsoft 365, Azure, Entra ID, Intune and AVD Exposure to modern networking including SASE, SD-WAN and ZTNA Opportunity to make a real impact on security posture and cloud strategy Chance to mentor and develop colleagues within the team The role Lead on Entra ID, Intune, Autopilot and Azure Virtual Desktop Automate deployments, patching and server builds with PowerShell Manage SASE and SD-WAN services, liaising with vendors where required Own cyber security controls in conjunction with the Head of Service Support and coach Analysts, ensuring a high-quality, customer-focused service What we re looking for Strong technical expertise across Microsoft 365, Azure, AVD, Intune and Entra ID Good knowledge of networking technologies such as MPLS, SASE and SD-WAN Experience strengthening cyber security posture and compliance controls Proven background in delivering enterprise-level infrastructure solutions A collaborative, problem-solving mindset and strong stakeholder engagement skills Desirable Microsoft Azure/365 or Networking certifications (CCNA/CCIE etc) Virtualisation (VCP/AVD) Project Management (Prince2, Scrum, Kanban) The interview process is two stages and includes a technical capability exercise. If you d like to discuss the role in more detail, please get in touch. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
IT Support Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software. Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client s IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm s in-house software and database systems. Applications: Please contact John here at ISR to hear how he can help you find your next role in the Devon area as he is working with some fantastic clients who are growing and offer superb career opportunities that will enable you to develop and grow your career?
Oct 26, 2025
Full time
IT Support Technician Exeter, Devon Up to c£25,000 per year 25 days holiday plus bank holidays, Pension, Life Insurance, Medical etc. Skills and Experience: 1+ years experience in a similar helpdesk or IT environment within a 1st Line role is essential Strong Windows Server experience (Active Directory, DHCP, DNS, GPO s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills focused on providing your colleagues with first-class support NB: A full driving licence is essential (access to a vehicle is not required, but beneficial) The Opportunity: My client is a leading and locally respected professional services company that are currently looking for an IT Support Technician to join their team based in Exeter, Devon. This newly created opportunity would suit someone who is proactive and loves what they do, so must have a passion for IT and an ability to work under pressure and manage multiple projects. You will be providing first-line technical support and dealing with helpdesk tickets and troubleshooting issues, assisting with the roll-out of new hardware and software. Additionally, you will assist the IT team in providing end-user IT training and other related tasks to help ensure the client s IT systems run smoothly; as well as assisting the IT Network Manager and the Head of IT with project work, including the management and administration of the firm s in-house software and database systems. Applications: Please contact John here at ISR to hear how he can help you find your next role in the Devon area as he is working with some fantastic clients who are growing and offer superb career opportunities that will enable you to develop and grow your career?
Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The IT Configuration Engineer is responsible for ensuring the efficient configuration, maintenance, and lifecycle management of all IT hardware and related assets. This role involves configuring and troubleshooting laptops, desktops, thin clients, and mobile devices to maintain optimal performance and user satisfaction. The position oversees asset and inventory management, ensuring accurate stock control, documentation, and reporting. Key Accountabilities Device Configuration, Maintenance & Troubleshooting Configure, test, and troubleshoot laptops, desktops, thin clients, and mobile devices to ensure optimal performance. Monitor system performance, ensuring build images are up to date and correctly deployed. Liaise with customers, vendors, and suppliers to resolve hardware and build image-related issues. Asset & Inventory Management Maintain stock levels, conducting weekly and monthly stock checks to ensure availability and accuracy. Manage inventory of Configuration Items (CIs) and assets, ensuring proper tracking and documentation. Define, enhance, and implement best practices for asset management, improving efficiency and accuracy. Ensure the Configuration Management Database (CMDB) is effectively managed, with up-to-date and accurate asset records. Provide KPI/Metric reports on stock deployment and asset utilisation. Security & Compliance Manage secure disposal of devices through approved third-party suppliers, ensuring compliance with security policies. Adhere to all relevant IT security policies and procedures to safeguard assets and data integrity. Oversee the lifecycle management of hardware and software models within the CMDB, following asset management directives. Continuous Improvement & Process Development Apply a continuous improvement mindset to asset management, optimising efficiency and cost-effectiveness. Identify and enhance processes related to asset and configuration management. Support various IT projects, providing expertise in asset management, tracking, and reporting. About you: Strong knowledge of IT software and hardware experience within a service desk environment Proven ability and experience configuring windows devices using SCCM and Intune. Strong knowledge of Request fulfilment processes. Strong ability to carry out assigned tasks independently with little supervision Excellent at performing multiple tasks at the same time without erring Excellent communication and interpersonal skills Strong problem-solving sand trouble shooting abilities Ability to work on own as needed Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far. To find out more information about what its like to work for us and our benefits, visit our website Evolve is an Equal Opportunity Employer
Oct 25, 2025
Full time
Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The IT Configuration Engineer is responsible for ensuring the efficient configuration, maintenance, and lifecycle management of all IT hardware and related assets. This role involves configuring and troubleshooting laptops, desktops, thin clients, and mobile devices to maintain optimal performance and user satisfaction. The position oversees asset and inventory management, ensuring accurate stock control, documentation, and reporting. Key Accountabilities Device Configuration, Maintenance & Troubleshooting Configure, test, and troubleshoot laptops, desktops, thin clients, and mobile devices to ensure optimal performance. Monitor system performance, ensuring build images are up to date and correctly deployed. Liaise with customers, vendors, and suppliers to resolve hardware and build image-related issues. Asset & Inventory Management Maintain stock levels, conducting weekly and monthly stock checks to ensure availability and accuracy. Manage inventory of Configuration Items (CIs) and assets, ensuring proper tracking and documentation. Define, enhance, and implement best practices for asset management, improving efficiency and accuracy. Ensure the Configuration Management Database (CMDB) is effectively managed, with up-to-date and accurate asset records. Provide KPI/Metric reports on stock deployment and asset utilisation. Security & Compliance Manage secure disposal of devices through approved third-party suppliers, ensuring compliance with security policies. Adhere to all relevant IT security policies and procedures to safeguard assets and data integrity. Oversee the lifecycle management of hardware and software models within the CMDB, following asset management directives. Continuous Improvement & Process Development Apply a continuous improvement mindset to asset management, optimising efficiency and cost-effectiveness. Identify and enhance processes related to asset and configuration management. Support various IT projects, providing expertise in asset management, tracking, and reporting. About you: Strong knowledge of IT software and hardware experience within a service desk environment Proven ability and experience configuring windows devices using SCCM and Intune. Strong knowledge of Request fulfilment processes. Strong ability to carry out assigned tasks independently with little supervision Excellent at performing multiple tasks at the same time without erring Excellent communication and interpersonal skills Strong problem-solving sand trouble shooting abilities Ability to work on own as needed Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far. To find out more information about what its like to work for us and our benefits, visit our website Evolve is an Equal Opportunity Employer
Job Title : IT Engineer Location : Wrexham, North Wales (Accessible from Chester, Oswestry, Shrewsbury, Cheshire, Shropshire, and North West England) Salary : £35,000 per annum Trek Recruitment is excited to partner with a dynamic manufacturing organisation to recruit an IT Engineer . This role, based in Wrexham, North Wales. As an IT Engineer , you ll drive digital transformation, support cutting-edge IT infrastructure, and contribute to award-winning bespoke software platforms, with significant opportunities for career growth. THE ROLE As an IT Engineer , you will maintain and enhance IT systems while supporting innovative software development. Your responsibilities include: Delivering exceptional IT support and performing daily system maintenance to ensure seamless operations. Developing custom IT solutions using Laravel , PHP , Python , and C#.NET Core . Managing Active Directory , Windows Servers , Ubuntu Servers , SQL Server , MySQL , VMware , vSphere , Veeam Backups , Confluence Documentation , and Synology DSM . Supporting Microsoft Office 365 with advanced expertise in Windows 10 and Windows 11 . Working with Fortinet FortiOS , Certero , Axonius , Cisco Meraki Cloud , and common network protocols , tools, and CLIs . Handling software installation , network management , and device configuration (e.g., switches, firewalls, laptops, desktops, printer servers, and Raspberry Pi devices). Supporting local and remote users via MS Teams and managing databases with system queries. Utilising tools like GitHub , Metabase , VS Code , Jira , Azure Data Studio , SharePoint , Atlassian Suite , Confluence , and Virtual Desktop Infrastructure (VDI) . Configuring Windows Server components, including IIS , Print Server , File Server , and Terminal Services . Working with Terminal CLI , SSH , Label Printers , and ZPL . Creating BI reports and exploring AI innovations for advanced system solutions. What You'll Need to Succeed To excel as an IT Engineer , you should have: Strong knowledge of IT security principles and a passion for mitigating threats and attack vectors. Experience with FIA frameworks , IT documentation control , and innovative system solutions. Proficiency in SSH , GitHub , Metabase , VS Code , and related development tools. Familiarity with Atlassian products (Jira, Confluence), Meraki Cloud , Visual Studio Code , Azure Data Studio , and SharePoint . Skills in database management , BI reporting , and virtual desktop infrastructure . Knowledge of Internet Information Services (IIS) , Terminal CLI , label printers , and ZPL . A minimum HNC/HND or Degree in IT/Software Development with 1-2 years of experience in an IT programming or support role Location : Wrexham, North Wales, with accessibility for candidates from Chester, Oswestry, Shrewsbury, Cheshire, Shropshire, and North West England. Hybrid working options may be available. Benefits Package Join a forward-thinking team with a competitive benefits package, a package that includes company enhanced pension, healthcare and a rather great subsidised canteen.
Oct 25, 2025
Full time
Job Title : IT Engineer Location : Wrexham, North Wales (Accessible from Chester, Oswestry, Shrewsbury, Cheshire, Shropshire, and North West England) Salary : £35,000 per annum Trek Recruitment is excited to partner with a dynamic manufacturing organisation to recruit an IT Engineer . This role, based in Wrexham, North Wales. As an IT Engineer , you ll drive digital transformation, support cutting-edge IT infrastructure, and contribute to award-winning bespoke software platforms, with significant opportunities for career growth. THE ROLE As an IT Engineer , you will maintain and enhance IT systems while supporting innovative software development. Your responsibilities include: Delivering exceptional IT support and performing daily system maintenance to ensure seamless operations. Developing custom IT solutions using Laravel , PHP , Python , and C#.NET Core . Managing Active Directory , Windows Servers , Ubuntu Servers , SQL Server , MySQL , VMware , vSphere , Veeam Backups , Confluence Documentation , and Synology DSM . Supporting Microsoft Office 365 with advanced expertise in Windows 10 and Windows 11 . Working with Fortinet FortiOS , Certero , Axonius , Cisco Meraki Cloud , and common network protocols , tools, and CLIs . Handling software installation , network management , and device configuration (e.g., switches, firewalls, laptops, desktops, printer servers, and Raspberry Pi devices). Supporting local and remote users via MS Teams and managing databases with system queries. Utilising tools like GitHub , Metabase , VS Code , Jira , Azure Data Studio , SharePoint , Atlassian Suite , Confluence , and Virtual Desktop Infrastructure (VDI) . Configuring Windows Server components, including IIS , Print Server , File Server , and Terminal Services . Working with Terminal CLI , SSH , Label Printers , and ZPL . Creating BI reports and exploring AI innovations for advanced system solutions. What You'll Need to Succeed To excel as an IT Engineer , you should have: Strong knowledge of IT security principles and a passion for mitigating threats and attack vectors. Experience with FIA frameworks , IT documentation control , and innovative system solutions. Proficiency in SSH , GitHub , Metabase , VS Code , and related development tools. Familiarity with Atlassian products (Jira, Confluence), Meraki Cloud , Visual Studio Code , Azure Data Studio , and SharePoint . Skills in database management , BI reporting , and virtual desktop infrastructure . Knowledge of Internet Information Services (IIS) , Terminal CLI , label printers , and ZPL . A minimum HNC/HND or Degree in IT/Software Development with 1-2 years of experience in an IT programming or support role Location : Wrexham, North Wales, with accessibility for candidates from Chester, Oswestry, Shrewsbury, Cheshire, Shropshire, and North West England. Hybrid working options may be available. Benefits Package Join a forward-thinking team with a competitive benefits package, a package that includes company enhanced pension, healthcare and a rather great subsidised canteen.
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Penrith, Cumbria. We are recruiting for experienced and forward thinking IT Technician . This is full time, permanent and office based role. Working for very well established national company. Very interesting and varied role with a scope for progression. We are looking for an additional I.T. Technician to work at Head Office in Clifton, Penrith supporting multiple sites throughout the UK. Duties will involve: Microsoft 365 services Microsoft Active Directory / Microsoft Entra Installing hardware such as desktops, laptops, printers and tablets Mobile device management (Intune) Network infrastructure support Software support Fault finding Knowledge of MS Windows, MS Office, Active Directory, Group Policy, Networking - DHCP, DNS, TCP/IP, VLANs is essential. Experience of Virtualization would be a distinct advantage. You must be efficient and organised, with a confident and friendly nature and a keen attention to detail. Keyboard skills are essential. The role will involve a degree of travelling and therefore a full driving licence is required. If you have, or know someone who has, the right skills, knowledge, and abilities for this position and would like to know more, or be considered for this position, please apply or contact directly Tom Kurczab at Premier Recruitment Group. INDTKJOBS
Oct 25, 2025
Full time
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Penrith, Cumbria. We are recruiting for experienced and forward thinking IT Technician . This is full time, permanent and office based role. Working for very well established national company. Very interesting and varied role with a scope for progression. We are looking for an additional I.T. Technician to work at Head Office in Clifton, Penrith supporting multiple sites throughout the UK. Duties will involve: Microsoft 365 services Microsoft Active Directory / Microsoft Entra Installing hardware such as desktops, laptops, printers and tablets Mobile device management (Intune) Network infrastructure support Software support Fault finding Knowledge of MS Windows, MS Office, Active Directory, Group Policy, Networking - DHCP, DNS, TCP/IP, VLANs is essential. Experience of Virtualization would be a distinct advantage. You must be efficient and organised, with a confident and friendly nature and a keen attention to detail. Keyboard skills are essential. The role will involve a degree of travelling and therefore a full driving licence is required. If you have, or know someone who has, the right skills, knowledge, and abilities for this position and would like to know more, or be considered for this position, please apply or contact directly Tom Kurczab at Premier Recruitment Group. INDTKJOBS
Solutions Through Knowledge Contracts Limited
Worthing, Sussex
Job Title: IT Service Desk Analyst/1st & 2nd Line Support (System Migration Support) Location: Worthing, Sussex Day rate: £170 per day, payable to Ltd Company (Outside IR35) or Umbrella Duration: 2 months initially Pay frequency: Weekly Start date: ASAP Standard hours: Mon-Fri , 8 hours per day - 8am-4pm/9am-5pm/10am-6pm Company: We are assisting a dynamic company who are searching for several IT Service Desk Analysts who are comfortable providing technical support to a large userbase within a corporate environment. This Service Desk Analyst role will best suit professionals who possess system migration support or application support experience and ideally have operated in a 1st and/or 2nd line support capacity in a project environment. Main Duties: Liaise with users via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line technical issues Provide IT Service Desk Analyst/1st & 2nd Line Support and triage tickets to senior support & 3rd line support teams Software support for laptops and desktops Complete online and email ticket requests with a high level of diligence Respond to user requests and assist and teach users where appropriate Perform troubleshooting and fault diagnostics Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls in a professional, confident and timely manner, with a strong focus on first time fixes Key Skills & Competencies: Previous experience operating as an IT Service Desk Analyst/1st or 2nd Line Support/Technical Support role Experience of supporting projects, ideally migrations and/or applications Experience of using an ITSM tool Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills Ability to explain step by step instructions on a call and hand hold users with great customer service and empathy to the situation A team player who is self-motivated, enthusiastic, and keen to learn
Oct 25, 2025
Contractor
Job Title: IT Service Desk Analyst/1st & 2nd Line Support (System Migration Support) Location: Worthing, Sussex Day rate: £170 per day, payable to Ltd Company (Outside IR35) or Umbrella Duration: 2 months initially Pay frequency: Weekly Start date: ASAP Standard hours: Mon-Fri , 8 hours per day - 8am-4pm/9am-5pm/10am-6pm Company: We are assisting a dynamic company who are searching for several IT Service Desk Analysts who are comfortable providing technical support to a large userbase within a corporate environment. This Service Desk Analyst role will best suit professionals who possess system migration support or application support experience and ideally have operated in a 1st and/or 2nd line support capacity in a project environment. Main Duties: Liaise with users via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line technical issues Provide IT Service Desk Analyst/1st & 2nd Line Support and triage tickets to senior support & 3rd line support teams Software support for laptops and desktops Complete online and email ticket requests with a high level of diligence Respond to user requests and assist and teach users where appropriate Perform troubleshooting and fault diagnostics Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls in a professional, confident and timely manner, with a strong focus on first time fixes Key Skills & Competencies: Previous experience operating as an IT Service Desk Analyst/1st or 2nd Line Support/Technical Support role Experience of supporting projects, ideally migrations and/or applications Experience of using an ITSM tool Competent at identifying and fixing desktop hardware & software issues Basic networking and general fault diagnosis Customer service experience and strong communication skills Ability to explain step by step instructions on a call and hand hold users with great customer service and empathy to the situation A team player who is self-motivated, enthusiastic, and keen to learn
Geo-Environmental Consultant Location: Birmingham Reference: BY138438 Salary: £28,000 - £34,000. This environmental consultancy with a team of experienced specialists are seeking a geo-environmental consultant to join them on a range of projects across the West Midlands. With a specialist and expanding team to help train and develop, this team have the resources and experience to support you in your career development. The Geo-Environmental Consultant selected will receive: A competitive salary (£28,000 - £34,000), with added benefits. Enhanced company pension. Excellent benefits and discretionary bonuses. Wide variety of projects in residential, commercial and industrial industries. Support to chartership. Continued Professional Development and networking opportunities. The Geo-Environmental Consultant role will involve Phase 1 Desktop Studies, Phase 2 investigations, factual and interpretive report work, client liaison, borehole logging, groundwater and gas monitoring, fieldwork and some project management. This Geo-Environmental Consultant selected will have: A degree in geology, civil engineering, geoscience, environmental science, earth sciences or similar. Experience as a geo-environmental, engineering geologist or geotechnical engineer/consultant, working on site and in office. A clean and valid UK Driving licence. Commutable to Birmingham. A full UK Driving Licence. If you are interested in this or other roles in Geo-Environmental Engineering/Consulting roles please do not hesitate to contact Beth Young on or call . We have many more vacancies available on our website. Please refer to . This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Oct 25, 2025
Full time
Geo-Environmental Consultant Location: Birmingham Reference: BY138438 Salary: £28,000 - £34,000. This environmental consultancy with a team of experienced specialists are seeking a geo-environmental consultant to join them on a range of projects across the West Midlands. With a specialist and expanding team to help train and develop, this team have the resources and experience to support you in your career development. The Geo-Environmental Consultant selected will receive: A competitive salary (£28,000 - £34,000), with added benefits. Enhanced company pension. Excellent benefits and discretionary bonuses. Wide variety of projects in residential, commercial and industrial industries. Support to chartership. Continued Professional Development and networking opportunities. The Geo-Environmental Consultant role will involve Phase 1 Desktop Studies, Phase 2 investigations, factual and interpretive report work, client liaison, borehole logging, groundwater and gas monitoring, fieldwork and some project management. This Geo-Environmental Consultant selected will have: A degree in geology, civil engineering, geoscience, environmental science, earth sciences or similar. Experience as a geo-environmental, engineering geologist or geotechnical engineer/consultant, working on site and in office. A clean and valid UK Driving licence. Commutable to Birmingham. A full UK Driving Licence. If you are interested in this or other roles in Geo-Environmental Engineering/Consulting roles please do not hesitate to contact Beth Young on or call . We have many more vacancies available on our website. Please refer to . This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
Oct 25, 2025
Full time
Service Desk Engineer (1st/2nd Line) We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. Responsibilities: Logging all actions and ensuring accurate documentation in ConnectWise. Answering calls and delivering excellent customer service at all times. Meeting individual and team KPI targets in line with Service Desk goals. Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. Managing and maintaining IT Glue documentation for customers and internal use. Collaborating with the Sales team to provide solutions and recommendations. Supporting hosted environments and local infrastructure for clients. Diagnosing and resolving technical issues for clients and internal teams. Assisting in small to medium-sized IT projects as directed by the Service Desk Manager. Applying security updates and system upgrades for clients and internal systems. Setting up and configuring core servers for clients and internal use. Ensuring software licensing records are maintained. Providing technical support for both Mac and PC users. Minimum Experience: 12+ months experience in a helpdesk or IT support role. Experience with Windows 10/11 managed support. Printer and server management (2016/2019). Management of domains/DNS (GoDaddy, 123 Reg, etc.). Office 365 Admin Centre / Exchange experience. SharePoint, OneDrive, and Teams support. Networking (DNS, DHCP, TCP/IP). Cybersecurity solutions (AV, email security, web filtering). Preferred Knowledge: 2+ years of experience in an MSP environment. Hyper-V / VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you re an experienced Service Desk Engineer looking to take the next step in your career, we d love to hear from you. Apply now to be considered for this exciting opportunity!
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2nd Line support experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Administer backup technologies and antivirus/security software. Execute cable patching and utilize remote access tools. Leverage ITSM tools for streamlined service delivery. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. Possess outstanding customer service and communication aptitudes. Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Oct 25, 2025
Full time
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - 35,000 - 38,000 per annum 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: Strong 2nd Line support experience Conduct administration tasks for server operating systems. Collaborate with RDS, Citrix, and Hyper-V technologies. Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Administer backup technologies and antivirus/security software. Execute cable patching and utilize remote access tools. Leverage ITSM tools for streamlined service delivery. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. Possess outstanding customer service and communication aptitudes. Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
IT Support Technician Salary: circa 28,000 Location: Newport Job Type: Full-time - Onsite - Full UK Drivers Licence Required We are seeking an IT Support Technician to join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems. The ideal candidate will have a strong background in managing Microsoft 365 Suite and Azure environments, with a solid understanding of cybersecurity. Day-to-day of the role: Security Maintenance: Uphold security standards and policies, enforcing best practices across the organisation. Issue Resolution: Understand the root causes of issues and their impacts on users, proposing effective solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders, preparing notes and actionable items as required. Audit Preparation: Ensure system conformity with policies and prepare materials for audits. Required Skills & Qualifications: Experience managing Microsoft 365 Suite and Azure environments. A minimum of 2 years' experience in an IT support role or related field. Strong understanding of Microsoft OS, AD/AAD, and network infrastructures. Knowledge of data protection principles and practices. Proven ability to support desktops, laptops, and phones for end users. Excellent problem-solving, analytical, and decision-making skills. Effective communication skills, both written and verbal. Full UK Driving Licence. Desirable Competencies: Proactive and ambitious in following up on tasks with users. Ability to work effectively in a fast-paced environment with shifting priorities. Strong interpersonal skills to collaborate with cross-functional teams. A focus on continuous improvement and documentation of actions taken to resolve issues.
Oct 25, 2025
Full time
IT Support Technician Salary: circa 28,000 Location: Newport Job Type: Full-time - Onsite - Full UK Drivers Licence Required We are seeking an IT Support Technician to join our dynamic IT department. This role is crucial for maintaining the security and efficiency of our company systems. The ideal candidate will have a strong background in managing Microsoft 365 Suite and Azure environments, with a solid understanding of cybersecurity. Day-to-day of the role: Security Maintenance: Uphold security standards and policies, enforcing best practices across the organisation. Issue Resolution: Understand the root causes of issues and their impacts on users, proposing effective solutions. Task Management: Manage, maintain, update, and action outstanding tasks within the IT department. Keep documentation such as manuals, logs, and registers up to date. User Management: Handle the onboarding and offboarding processes for company systems. Application Administration: Administer security settings and configurations for business applications on behalf of the IT department. Meeting Participation: Attend regular meetings with key stakeholders, preparing notes and actionable items as required. Audit Preparation: Ensure system conformity with policies and prepare materials for audits. Required Skills & Qualifications: Experience managing Microsoft 365 Suite and Azure environments. A minimum of 2 years' experience in an IT support role or related field. Strong understanding of Microsoft OS, AD/AAD, and network infrastructures. Knowledge of data protection principles and practices. Proven ability to support desktops, laptops, and phones for end users. Excellent problem-solving, analytical, and decision-making skills. Effective communication skills, both written and verbal. Full UK Driving Licence. Desirable Competencies: Proactive and ambitious in following up on tasks with users. Ability to work effectively in a fast-paced environment with shifting priorities. Strong interpersonal skills to collaborate with cross-functional teams. A focus on continuous improvement and documentation of actions taken to resolve issues.
SC Cleared Infrastructure Architect - INSIDE IR35 - Rate circa 650 per day - Nearly fully remote The Infrastructure Architect will work with teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project / programme manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project / programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Current and active SC Clearance Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Strong customer service focus and attention to detail. Ability to travel once or twice a month Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Oct 25, 2025
Contractor
SC Cleared Infrastructure Architect - INSIDE IR35 - Rate circa 650 per day - Nearly fully remote The Infrastructure Architect will work with teams to provide detailed designs and guidance on various aspects of infrastructure solutions. The role is responsible for producing high level and low level designs, and providing guidance and support for transition, transformation and delivery on a variety of initiatives such as SAN migrations, data centre moves, server based computing and desktop transformation technologies such as VDI and application virtualisation. The Technical Architect also applies functional knowledge and technical expertise to design systems that support customer needs. Key responsibilities include: To be responsible and accountable for the design of an integrated technical solution across all streams of a project or small programme To understand the technical problems, challenges and complexities that exist within each stream or area of a programme and be able to manage and/or liaise with other technical stream leads to arrive at an integrated technical solution that meets the business requirements. Promote co-operation, and where necessary, coach and facilitate co-ordination of all technical streams leaders of a programme to achieve the successful delivery of an integrated technical solution. Identifies, understands and quantifies technical risk and advises on strategies to mitigate that risk. Support the project / programme manager in understanding the technical risks, dependencies and issues that exist, be able to quantify these and the impact that they may have on the project / programme. Ensures that all the agreed business requirements to be satisfied by the project are implemented in the overall solution, are traceable and are compatible with the project's technical architecture. Support the Solutions Architect to develop and enhance standards, policies/guidelines whilst driving adoption of standards. Perform audits, peer reviews and due diligence as required. Leverage and influence change programmes to develop/enhance the standards, policies/guidelines whilst driving adoption of standards. Key Skills, Qualifications and Experience Current and active SC Clearance Excellent communication skills, including presentation experience. Exceptional writing skills, including documenting solution architectures and support information. Strong customer service focus and attention to detail. Ability to travel once or twice a month Demonstrable experience reviewing and creating design documents as a subject matter expert for infrastructure solutions. Technical design, configuration, and implementation expertise within large-scale Transformations and Migrations. Strong knowledge and demonstrable experience with infrastructure architecture, implementation and support expertise. Expert technical and technical leadership skills. Technical risk identification and management. Planning and management of technical infrastructure tasks. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Security & Location Requirements: Must be SC cleared, a UK national, and not hold dual nationality. Will need to attend Derby sites and potentially other remote locations based on project needs. Must be flexible to work outside standard hours. Build & Test: Build up to 1605 Windows 11 devices in line with the agreed deployment schedule. Current build facilities support throughput of approximately 250 devices per week. Perform Client-mandated testing procedures for all new builds, including patch updates and application installations. Conduct a pilot deployment to validate the supplier process and ensure the new device/build meets expected standards. Desktop Deployments: Physically prepare devices for shipment and load for transportation. Deploy up to 50 devices per day to identified users as per the schedule. Deployments will occur during working hours. Ensure each device functions correctly and obtain Client representative sign-off. Provide Early Life Support for one day following each deployment block. Collect legacy devices from desks and return them to the storage area for decommissioning/disposal. Laptop Deployments: Deploy up to 50 devices per day, based on 10-minute appointments and the agreed schedule. All laptops must follow defined Client security practices, including USB warning stickers, tamper-proof labels, Client-specified identifier stickers, and pre-boot PIN and BitLocker password changes (where applicable). Assist users with checklist completion and obtain user sign-off. Receive legacy devices from users and return them for decommissioning/disposal. Provide deployment completion updates to the Client at intervals agreed during project initiation. Mop-Up: Complete re-arranged deployments and collect replaced devices. Decommissioning: Legacy devices will be retained for three weeks post-replacement at the client facility. After the holding period, disk drives/memory will be removed in preparation for supplier disposal. Drives/memory will be disposed of on-site following the standard Client disposal method. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 25, 2025
Contractor
Security & Location Requirements: Must be SC cleared, a UK national, and not hold dual nationality. Will need to attend Derby sites and potentially other remote locations based on project needs. Must be flexible to work outside standard hours. Build & Test: Build up to 1605 Windows 11 devices in line with the agreed deployment schedule. Current build facilities support throughput of approximately 250 devices per week. Perform Client-mandated testing procedures for all new builds, including patch updates and application installations. Conduct a pilot deployment to validate the supplier process and ensure the new device/build meets expected standards. Desktop Deployments: Physically prepare devices for shipment and load for transportation. Deploy up to 50 devices per day to identified users as per the schedule. Deployments will occur during working hours. Ensure each device functions correctly and obtain Client representative sign-off. Provide Early Life Support for one day following each deployment block. Collect legacy devices from desks and return them to the storage area for decommissioning/disposal. Laptop Deployments: Deploy up to 50 devices per day, based on 10-minute appointments and the agreed schedule. All laptops must follow defined Client security practices, including USB warning stickers, tamper-proof labels, Client-specified identifier stickers, and pre-boot PIN and BitLocker password changes (where applicable). Assist users with checklist completion and obtain user sign-off. Receive legacy devices from users and return them for decommissioning/disposal. Provide deployment completion updates to the Client at intervals agreed during project initiation. Mop-Up: Complete re-arranged deployments and collect replaced devices. Decommissioning: Legacy devices will be retained for three weeks post-replacement at the client facility. After the holding period, disk drives/memory will be removed in preparation for supplier disposal. Drives/memory will be disposed of on-site following the standard Client disposal method. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Senior Safety Case Engineer Role Purpose The Senior Safety Case Engineer will provide and maintain nuclear safety justification for ongoing operations and activities at Rosyth, ensuring full compliance with statutory and regulatory requirements. This role includes developing and maintaining Safety Management Arrangements, performing safety assessments, producing safety case documentation, and managing the safety case lifecycle for projects at Rosyth. The post-holder will provide nuclear safety support across design, operation, and maintenance functions and interface with regulators, safety committees, and key stakeholders. Key Responsibilities Support the Nuclear Safety Manager and work collaboratively with SDP project teams, health physics, design, operations, and maintenance teams to plan and prepare nuclear safety justifications. Identify and categorise work affecting nuclear safety in line with internal safety management arrangements. Develop, plan, and manage safety justification strategies, including key hold points and permissioning plans. Plan, conduct, and report hazard identification assessments (HAZOPS, FMEA, SWIFT, Walkdowns, Desktop Studies). Develop, categorise, classify, and specify Safety Functional Requirements (SFRs) derived from safety assessments. Support substantiation of Structures, Systems, and Components (SSCs) fulfilling SFRs to support safety claims. Provide radiological assessments (unmitigated consequences & input to operational dose assessments) to support safety documentation. Conduct event and fault tree analysis to support probabilistic safety assessments (PSA). Support ALARP (As Low As Reasonably Practicable) and BPM substantiations for safety cases. Formulate and document Operating Rules, Limits, Conditions, maintenance (EIMT), and training requirements arising from safety assessments. Review and verify safety documentation and assessments, ensuring compliance with regulatory requirements. Provide oversight of external organisations preparing safety case documentation on behalf of the Licensee. Monitor and report progress of safety case documentation through approval processes. Implement RRDL Design & Safety Principles and processes into Rosyth projects. Ensure advice from IPR, NSC, and regulatory authorities is incorporated into safety justifications and management arrangements. Maintain safety justification for nuclear facilities and communicate requirements to operators and maintainers, auditing compliance. Contribute to wider safety case activities, including optioneering, proposals, implementation plans, and committee presentations. Key Competencies Technical Facilitation Judgement and Decisiveness Customer Focus Problem Solving Planning & Organising Results-Focused Continuous Improvement Managing and Adapting to Change Team Working & Collaboration Developing Self and Others Intelligent Customer Awareness Qualifications & Experience Essential: Degree in a relevant Engineering or Science discipline NIC or equivalent certification Proven experience in the production and management of safety cases, ideally within nuclear decommissioning Strong understanding of risk assessment, criteria setting, reliability assessment, fault tree analysis, HAZOP studies, FMEA, human reliability analysis, and radiological consequence assessment Knowledge of QA processes Experience working in a Licensee organisation Experience applying proportionate design mindset to meet safety requirements Desirable: Experience acting as an Intelligent Customer Knowledge of conventional Health, Safety & Environment regulations and standards Security Requirements ITAR, NNPPI, and SC clearance level required
Oct 25, 2025
Contractor
Job Title: Senior Safety Case Engineer Role Purpose The Senior Safety Case Engineer will provide and maintain nuclear safety justification for ongoing operations and activities at Rosyth, ensuring full compliance with statutory and regulatory requirements. This role includes developing and maintaining Safety Management Arrangements, performing safety assessments, producing safety case documentation, and managing the safety case lifecycle for projects at Rosyth. The post-holder will provide nuclear safety support across design, operation, and maintenance functions and interface with regulators, safety committees, and key stakeholders. Key Responsibilities Support the Nuclear Safety Manager and work collaboratively with SDP project teams, health physics, design, operations, and maintenance teams to plan and prepare nuclear safety justifications. Identify and categorise work affecting nuclear safety in line with internal safety management arrangements. Develop, plan, and manage safety justification strategies, including key hold points and permissioning plans. Plan, conduct, and report hazard identification assessments (HAZOPS, FMEA, SWIFT, Walkdowns, Desktop Studies). Develop, categorise, classify, and specify Safety Functional Requirements (SFRs) derived from safety assessments. Support substantiation of Structures, Systems, and Components (SSCs) fulfilling SFRs to support safety claims. Provide radiological assessments (unmitigated consequences & input to operational dose assessments) to support safety documentation. Conduct event and fault tree analysis to support probabilistic safety assessments (PSA). Support ALARP (As Low As Reasonably Practicable) and BPM substantiations for safety cases. Formulate and document Operating Rules, Limits, Conditions, maintenance (EIMT), and training requirements arising from safety assessments. Review and verify safety documentation and assessments, ensuring compliance with regulatory requirements. Provide oversight of external organisations preparing safety case documentation on behalf of the Licensee. Monitor and report progress of safety case documentation through approval processes. Implement RRDL Design & Safety Principles and processes into Rosyth projects. Ensure advice from IPR, NSC, and regulatory authorities is incorporated into safety justifications and management arrangements. Maintain safety justification for nuclear facilities and communicate requirements to operators and maintainers, auditing compliance. Contribute to wider safety case activities, including optioneering, proposals, implementation plans, and committee presentations. Key Competencies Technical Facilitation Judgement and Decisiveness Customer Focus Problem Solving Planning & Organising Results-Focused Continuous Improvement Managing and Adapting to Change Team Working & Collaboration Developing Self and Others Intelligent Customer Awareness Qualifications & Experience Essential: Degree in a relevant Engineering or Science discipline NIC or equivalent certification Proven experience in the production and management of safety cases, ideally within nuclear decommissioning Strong understanding of risk assessment, criteria setting, reliability assessment, fault tree analysis, HAZOP studies, FMEA, human reliability analysis, and radiological consequence assessment Knowledge of QA processes Experience working in a Licensee organisation Experience applying proportionate design mindset to meet safety requirements Desirable: Experience acting as an Intelligent Customer Knowledge of conventional Health, Safety & Environment regulations and standards Security Requirements ITAR, NNPPI, and SC clearance level required
My well established Client is urgently recruiting for a Field Engineer who can deliver outstanding technical service both remotely and on-site, ensuring their client's IT systems run smoothly and efficiently. My Client pride themselves on delivering exceptional IT support to a diverse range of clients. As part of their growing technical team, you'll act as a critical escalation point for the Service Desk, taking ownership of complex technical issues, diagnosing root causes, and implementing solutions that make a real difference, predominantly on various Client sites. What You'll Be Doing Providing advanced on-site and remote technical support to our clients, resolving escalated issues efficiently and professionally. Collaborating with clients to understand their environments, anticipate needs, and recommend improvements. Supporting and mentoring other engineers when required, ensuring high standards across the service desk. Installing, configuring, and supporting a wide range of IT hardware and software, including servers, workstations, and networking equipment. Running, patching, and terminating cabling for new hardware installations. Maintaining security and compliance across client environments with technologies such as InTune, Conditional Access, and DRaaS solutions. The right Candidate will not just be technically capable, but also confident, proactive, and a great communicator. The ideal candidate will bring a broad technical knowledge base, a collaborative mindset, and the ability to work independently when required. Essential Skills & Experience: Demonstrable experience in a Service Desk or Field Engineer role Strong understanding of IT principles and Microsoft Windows Server/Desktop environments Excellent troubleshooting and diagnostic skills, both remote and on-site Familiarity with networking technologies: TCP/IP, Firewalls, Routing/Switching Experience with Azure Active Directory, Backup/DRaaS technologies, and IaaS environments Strong knowledge of Intune, Conditional Access, and related security frameworks Comfortable running, patching, and terminating cabling as part of new hardware installations A current and valid UK driving license (essential) The role is predominately field based, Clients are typically around Berkshire, Hampshire and Wiltshire, there will be a company car and mobile phone allowance provided. This is a great role with a fantastic Client, please send an up to date CV for an immediate response and more information on the opportunity.
Oct 25, 2025
Full time
My well established Client is urgently recruiting for a Field Engineer who can deliver outstanding technical service both remotely and on-site, ensuring their client's IT systems run smoothly and efficiently. My Client pride themselves on delivering exceptional IT support to a diverse range of clients. As part of their growing technical team, you'll act as a critical escalation point for the Service Desk, taking ownership of complex technical issues, diagnosing root causes, and implementing solutions that make a real difference, predominantly on various Client sites. What You'll Be Doing Providing advanced on-site and remote technical support to our clients, resolving escalated issues efficiently and professionally. Collaborating with clients to understand their environments, anticipate needs, and recommend improvements. Supporting and mentoring other engineers when required, ensuring high standards across the service desk. Installing, configuring, and supporting a wide range of IT hardware and software, including servers, workstations, and networking equipment. Running, patching, and terminating cabling for new hardware installations. Maintaining security and compliance across client environments with technologies such as InTune, Conditional Access, and DRaaS solutions. The right Candidate will not just be technically capable, but also confident, proactive, and a great communicator. The ideal candidate will bring a broad technical knowledge base, a collaborative mindset, and the ability to work independently when required. Essential Skills & Experience: Demonstrable experience in a Service Desk or Field Engineer role Strong understanding of IT principles and Microsoft Windows Server/Desktop environments Excellent troubleshooting and diagnostic skills, both remote and on-site Familiarity with networking technologies: TCP/IP, Firewalls, Routing/Switching Experience with Azure Active Directory, Backup/DRaaS technologies, and IaaS environments Strong knowledge of Intune, Conditional Access, and related security frameworks Comfortable running, patching, and terminating cabling as part of new hardware installations A current and valid UK driving license (essential) The role is predominately field based, Clients are typically around Berkshire, Hampshire and Wiltshire, there will be a company car and mobile phone allowance provided. This is a great role with a fantastic Client, please send an up to date CV for an immediate response and more information on the opportunity.
Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have experience providing both remote and on-site desktop support, possess strong communication skills, and be comfortable working with executives.The role requires a proactive, punctual, and detail-oriented individual with the ability to support Windows and Mac laptops, Microsoft 365, Canon printers, and audio-visual equipment. What you'll need to succeed Strong communication and customer service skills, and have experience supporting senior stakeholders/VIP users 2+ years' experience in IT customer support, including desktop and network troubleshooting for both on-site and remote users. 1+ years' experience using ticketing systems, preferably ServiceNow. Experienced with Mobile Device Management (MDM) platforms such as Workspace ONE (preferred), Microsoft Intune, and JAMF. Preferably experience working in a Financial Services based company What you'll get in return An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 25, 2025
Contractor
Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have experience providing both remote and on-site desktop support, possess strong communication skills, and be comfortable working with executives.The role requires a proactive, punctual, and detail-oriented individual with the ability to support Windows and Mac laptops, Microsoft 365, Canon printers, and audio-visual equipment. What you'll need to succeed Strong communication and customer service skills, and have experience supporting senior stakeholders/VIP users 2+ years' experience in IT customer support, including desktop and network troubleshooting for both on-site and remote users. 1+ years' experience using ticketing systems, preferably ServiceNow. Experienced with Mobile Device Management (MDM) platforms such as Workspace ONE (preferred), Microsoft Intune, and JAMF. Preferably experience working in a Financial Services based company What you'll get in return An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IN ORDER TO APPLY FOR THIS ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world s best brands. The BrandEd portfolio currently includes Sotheby s Institute of Art, The School of The New York Times, Vogue College of Fashion, Manchester City Sports Business School and WIRED Education. Our academic programs range from pre-college to master s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard enterprise software applications and various custom web applications, desktop hardware, network and sever infrastructure components. In addition to the tasks and activities listed below, this person will be expected to take a lead role in Global IT projects ensuring that best practices are followed from planning through to implementation. Specific duties and responsibilities include the following, but the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. Additional, responsibilities include monitoring team performance and promoting high service standards to improve productivity and enhance customer satisfaction Case Management Manage and resolve IT Service Management (ITSM) requests within the organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT resources. Infrastructure Support Provide technical support and troubleshooting for LAN and wireless network devices, including switches, routers, firewalls, and wireless access points. Manage Wi-Fi environment and collaborate with IT Infrastructure team to implement network changes and support infrastructure upgrades. End-User Support Lead the delivery of technical support in London, ensuring timely and effective resolution of technical issues. Oversee the diagnosis, research, and documentation of solutions for a wide range of IT tasks. Manage and prioritise support requests to optimise efficiency and service quality. Supervise the deployment, configuration, and maintenance of user devices, software applications, and peripheral equipment, including classroom audio/video systems. Drive continuous improvement in end-user support by helping to implement best practices and enhance troubleshooting processes. Flexible working Supporting after hours and weekend events may be required. Multi-site support is also required with the ability to respond at short notice. Person Specification The individual must demonstrate the ability to perform all essential duties to a high standard. The following qualifications, knowledge, and skills are required: Leadership Proven experience in IT leadership and service management. Experience in performance monitoring and setting objectives. Technical Expertise Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. Knowledge of administering audio-visual systems, including projectors and sound systems. Interpersonal Skills Strong interpersonal skills, fostering a positive and collaborative work environment. Excellent communication skills to interact with technical and non-technical users effectively. A strong focus on customer service, ensuring user satisfaction and service excellence. Ability to work both independently and collaboratively within a team, driving efficiency and innovation. Education & Qualifications A Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with service users / equipment. The building is located on 4 levels with no lifts due to its listed status. The above statements are intended to describe the general nature and level of work being performed by an individual undertaking this position. They are not intended to be an exhaustive list of all duties and skills, and the post holder will be required to undertake such tasks and responsibilities as may be reasonably be expected within the scope of the post. Application Process Please submit your CV and a covering letter demonstrating your skills and experience in relation to the position to the contact email address. The closing date for applications is Friday 31st October 2025. Benefits of working for BrandEd UK include: In addition to UK bank holidays, 25 days annual leave plus up to 4 days additional discretionary leave during the Christmas period. Option to purchase an additional 5 days annual leave on a salary sacrifice basis 24/7 access to an Employee Assistance Programme Volunteering days Life insurance of 4 x salary Access to a comprehensive (250+ courses) and high-quality e-learning platform Option to complete any online course within the wider BrandEd portfolio free of charge (subject to availability and eligibility)
Oct 25, 2025
Full time
IN ORDER TO APPLY FOR THIS ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world s best brands. The BrandEd portfolio currently includes Sotheby s Institute of Art, The School of The New York Times, Vogue College of Fashion, Manchester City Sports Business School and WIRED Education. Our academic programs range from pre-college to master s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard enterprise software applications and various custom web applications, desktop hardware, network and sever infrastructure components. In addition to the tasks and activities listed below, this person will be expected to take a lead role in Global IT projects ensuring that best practices are followed from planning through to implementation. Specific duties and responsibilities include the following, but the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. Additional, responsibilities include monitoring team performance and promoting high service standards to improve productivity and enhance customer satisfaction Case Management Manage and resolve IT Service Management (ITSM) requests within the organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT resources. Infrastructure Support Provide technical support and troubleshooting for LAN and wireless network devices, including switches, routers, firewalls, and wireless access points. Manage Wi-Fi environment and collaborate with IT Infrastructure team to implement network changes and support infrastructure upgrades. End-User Support Lead the delivery of technical support in London, ensuring timely and effective resolution of technical issues. Oversee the diagnosis, research, and documentation of solutions for a wide range of IT tasks. Manage and prioritise support requests to optimise efficiency and service quality. Supervise the deployment, configuration, and maintenance of user devices, software applications, and peripheral equipment, including classroom audio/video systems. Drive continuous improvement in end-user support by helping to implement best practices and enhance troubleshooting processes. Flexible working Supporting after hours and weekend events may be required. Multi-site support is also required with the ability to respond at short notice. Person Specification The individual must demonstrate the ability to perform all essential duties to a high standard. The following qualifications, knowledge, and skills are required: Leadership Proven experience in IT leadership and service management. Experience in performance monitoring and setting objectives. Technical Expertise Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. Knowledge of administering audio-visual systems, including projectors and sound systems. Interpersonal Skills Strong interpersonal skills, fostering a positive and collaborative work environment. Excellent communication skills to interact with technical and non-technical users effectively. A strong focus on customer service, ensuring user satisfaction and service excellence. Ability to work both independently and collaboratively within a team, driving efficiency and innovation. Education & Qualifications A Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with service users / equipment. The building is located on 4 levels with no lifts due to its listed status. The above statements are intended to describe the general nature and level of work being performed by an individual undertaking this position. They are not intended to be an exhaustive list of all duties and skills, and the post holder will be required to undertake such tasks and responsibilities as may be reasonably be expected within the scope of the post. Application Process Please submit your CV and a covering letter demonstrating your skills and experience in relation to the position to the contact email address. The closing date for applications is Friday 31st October 2025. Benefits of working for BrandEd UK include: In addition to UK bank holidays, 25 days annual leave plus up to 4 days additional discretionary leave during the Christmas period. Option to purchase an additional 5 days annual leave on a salary sacrifice basis 24/7 access to an Employee Assistance Programme Volunteering days Life insurance of 4 x salary Access to a comprehensive (250+ courses) and high-quality e-learning platform Option to complete any online course within the wider BrandEd portfolio free of charge (subject to availability and eligibility)
Position: Senior ICT Consultant Location: Milton Keynes Salary: 30,000 - 35,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme This role will involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Oct 25, 2025
Full time
Position: Senior ICT Consultant Location: Milton Keynes Salary: 30,000 - 35,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme This role will involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain and approve technical documentation, knowledge base articles, and standard operating procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Direct reports: Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices. Additionally cover the same day to day duties of an IT technician Providing Local IT support to all staff. Office, whilst also providing remote support alongside the rest of the Service Desk team in all other offices Diagnosing and troubleshooting incoming incidents within agreed SLA targets Providing general support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving Job Offer A competitive salary ranging from £40,000 to £50,000 per annum. 5 days on site in Paddington - reduced to 4 after probation. Free breakfast and lunch provided daily. A permanent role with opportunities for career growth. If you are a motivated Senior Technician ready to advance your career, we encourage you to apply now.
Oct 25, 2025
Full time
This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain and approve technical documentation, knowledge base articles, and standard operating procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Direct reports: Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices. Additionally cover the same day to day duties of an IT technician Providing Local IT support to all staff. Office, whilst also providing remote support alongside the rest of the Service Desk team in all other offices Diagnosing and troubleshooting incoming incidents within agreed SLA targets Providing general support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving Job Offer A competitive salary ranging from £40,000 to £50,000 per annum. 5 days on site in Paddington - reduced to 4 after probation. Free breakfast and lunch provided daily. A permanent role with opportunities for career growth. If you are a motivated Senior Technician ready to advance your career, we encourage you to apply now.
C# Engineers - All Levels Exciting Opportunity with a Growing Tech Company Are you an experienced .NET and Azure developer looking for an opportunity to lead exciting projects in Web, Desktop, and Cloud development? Our client, a well-established software development company, is expanding its team and looking for Mid - Senior to Lead Software Engineers to drive innovation and shape the future of its technology solutions. About the Role: As a C# Software Developer, you will play a crucial role in delivering high-quality software solutions while influencing software design, architecture, and development processes. This is an opportunity to work on cutting-edge projects across cloud-based and on-premise systems. Tech Stack You ll Work With: C#, .NET Core, ASP.NET Core MVC & Web API Azure Functions, Azure Storage, Cosmos DB, Azure SQL WPF, Blazor, SignalR, Skia DevOps, CI/CD, B2B Web APIs Key Responsibilities: Lead the development of innovative software solutions. Work with high-level specifications to define and refine requirements. Shape DevOps and CI/CD processes for cloud-based systems. Collaborate with teams and stakeholders to deliver robust applications. Support products through the full lifecycle, including third-line support and customer feedback handling. What s in it for you? Competitive salary based on experience. Flexible working hours & remote working options. Medical benefits, pension scheme, life insurance & critical illness cover. A modern, supportive work environment that values learning and collaboration. Location: This role is based in South Yorkshire, with remote working options available. Interested? Please Click Apply now and be part of something great! C# Engineers - All Levels Exciting Opportunity with a Growing Tech Company
Oct 25, 2025
Full time
C# Engineers - All Levels Exciting Opportunity with a Growing Tech Company Are you an experienced .NET and Azure developer looking for an opportunity to lead exciting projects in Web, Desktop, and Cloud development? Our client, a well-established software development company, is expanding its team and looking for Mid - Senior to Lead Software Engineers to drive innovation and shape the future of its technology solutions. About the Role: As a C# Software Developer, you will play a crucial role in delivering high-quality software solutions while influencing software design, architecture, and development processes. This is an opportunity to work on cutting-edge projects across cloud-based and on-premise systems. Tech Stack You ll Work With: C#, .NET Core, ASP.NET Core MVC & Web API Azure Functions, Azure Storage, Cosmos DB, Azure SQL WPF, Blazor, SignalR, Skia DevOps, CI/CD, B2B Web APIs Key Responsibilities: Lead the development of innovative software solutions. Work with high-level specifications to define and refine requirements. Shape DevOps and CI/CD processes for cloud-based systems. Collaborate with teams and stakeholders to deliver robust applications. Support products through the full lifecycle, including third-line support and customer feedback handling. What s in it for you? Competitive salary based on experience. Flexible working hours & remote working options. Medical benefits, pension scheme, life insurance & critical illness cover. A modern, supportive work environment that values learning and collaboration. Location: This role is based in South Yorkshire, with remote working options available. Interested? Please Click Apply now and be part of something great! C# Engineers - All Levels Exciting Opportunity with a Growing Tech Company
