Service Administrator - Cheshire East

Key Information

Position: Service Administrator

Contract: Full-time (9-month fixed term contract)

Salary: £23,918 - £28,312 per annum pro rata

Location: Cheshire East

Hours per week: 37.5 hours per week

Application Closing Date: 23/10/2025

About Emerging Futures CIC

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living.

Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change.

The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

As Service Administrator you will provide wide-ranging administrative, financial and system support to staff and volunteers in our local teams to ensure the smooth running of services.

You will also work with our national administration team to develop and improve organisation-wide processes and procedures.

Download Job Description

About you

You will have excellent organisational and IT skills, good interpersonal skills and willingness to work flexibly as part of a team. You will have:

• Excellent organisational and interpersonal skills and a proactive approach to fulfilling your responsibilities and taking the initiative.
• Excellent transferrable skills around accuracy, attention to detail and spotting errors.
• Experience of general office procedures and administrative duties, including finance and petty cash systems.
• Basic mathematical skills.
• Excellent IT skills and experience of using databases and other data management systems.
• Experience of coordinating and managing housing benefit claims and working with local statutory agencies to manage income and financial issues (desirable, not essential).