Job Description
About The Role:
The Crowd are partnering with a mid-sized, prestigious and in-demand interior design studio based in central London, that are seeking an experienced and proactive Operations Manager to join their team on a permanent basis.
Working closely with the senior leadership team, you'll be responsible for ensuring the seamless day-to-day running of the studio. Your remit will cover strategy, facilities management, ISO compliance, recruitment, health and safety, and nurturing a positive studio culture. The ideal candidate will be a confident and adaptable leader with proven experience managing studio operations. You'll bring strong organisational skills, a hands-on approach, and a track record of success across facilities, events, ISO processes, and operational efficiency.
This is a fantastic opportunity for a personable and experienced professional to take ownership of a key role within a creative, collaborative, and social team. The studio offers an inspiring work environment, regular social events, and excellent exposure across all aspects of running a thriving interior design practice.
Key Responsibilities:
- Collaborate with the senior management team across strategic goals and policy compliance (such as ISO)
- Lead annual performance and salary reviews
- Oversee facilities management for the studio
- Guide recruitment, including job descriptions, offers, and contracts
- Organise social and learning events and foster a positive studio environment
- Collaborate with finance manager on daily finances and budgeting
- Handle office health and safety policies and procedures
- Oversee IT strategy and work with consultants for GDPR compliance
- Maintain business continuity plans
- Coordinate annual client feedback
Key Skills/Requirements:
- Previous relevant experience in interior design, architecture or design fields
- Experience working with external auditors to ensure compliance with ISO standards is essential.
- Proficient in Microsoft Office and Adobe
- Strong writing and verbal communication abilities
- Keen attention to detail and exceptional organisational skills
- Skilled in juggling multiple tasks and setting priorities effectively
- Experience with facilities management and health and safety
- Positive and collaborative approach to team leadership and studio culture
- Maintains poise and professionalism in all circumstances
- Committed to upholding discretion and integrity
To apply for this position please click on the apply button to attach your resume (and portfolio for design positions).
By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge.
The Crowd is an equal opportunities employer and agency.
