3 jobs found

We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join our team to be part of a new pilot project within Cumbria Police's control room. This is an exciting opportunity for Victim Support Cumbria's IDVA service, as we are part of the second stage roll out of implementing DA specialists into Police call centres. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in Cumbria Police headquarters, Carlton Hall, Penrith Please review the IDVA job description and additional information document attached to this vacancy for further details & responsibilities of this new exciting role. As an IDVA you will: Provide a high quality, pro-active service to victims of domestic and/or sexual violence and abuse. You will work within a multi-agency framework consisting of the MARAC and the Bridgeway, SARC and other local partnership responses to domestic abuse and sexual violence. You will work with survivors and other agencies to monitor the care pathway. This involves risk assessment, helping clients access their rights, along with any other services they require. You will be required to attend relevant meetings and will provide regular reports to your line manager. You will also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. You will need: Experience of working with victims of domestic and sexual violence and other service providers and agencies in a statutory, voluntary, social or community setting. Experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing domestic abuse and sexual violence. An approved and accredited IDVA and/or ISVA qualification or willingness to work towards this. Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. Our compassionate and dynamic Group Facilitators provide the beating heart of support within our multi-disciplinary teams working with individuals of all ages affected by domestic abuse, including those with harmful behaviours, and sexual violence. This varied and rewarding role involves delivering trauma-informed groupwork and limited one-to-one support across a range of programmes, including: Empowerment and recovery groups for those who have experienced domestic or sexual abuse. Behaviour change programmes for individuals using harmful behaviours in their relationships. Digital peer support and learning opportunities through our online survivor platform, Connecting You . Working collaboratively with our IDVA (Independent Domestic Violence Advisor), ISVA (Independent Sexual Violence Advisor) and Behaviour Change teams, you will help ensure that support is safe, inclusive, and effective for people with a range of experiences and risks. You will play a vital part in championing people to recover from trauma, build safe relationships, and move forward with dignity and hope. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Group Facilitation and Delivery Deliver structured, evidence-based and trauma responsive group programmes for victims/survivors and individuals who have used harm. Foster safe, inclusive spaces that promote empowerment, emotional safety, and constructive challenge. Co-facilitate groups with trained colleagues, volunteers or peer mentors/Experts by Experience as needed. Support the ongoing development and review of group materials and content. Work flexibly and manage your own schedule, including facilitating evening groups on a rotational basis to meet the needs of those unable to attend during working hours. One-to-One Support Provide limited 1:1 support for medium-risk clients who may be waiting for or transitioning between group programmes and/or other services. Contribute to joint safety and support planning alongside IDVAs, ISVAs and Behaviour Change Workers. Monitor and respond to safeguarding concerns in line with organisational policies. Digital Survivor Platform Connecting You Update and upload resources, tutorials, and activities for survivors accessing the platform. Support survivors engaging with online content, including managing enrolments and online group access. Design and deliver trauma-informed self-paced tutorials and reflective learning tools. Peer Mentoring and Survivor Involvement Support the recruitment, mentoring and involvement of experts by experience in group delivery. Encourage and nurture survivor voices and peer leadership within both in-person and digital forums. Training and Awareness-Raising. Deliver training sessions to professionals and external partners where required. Speak at community or public events to raise awareness of domestic and sexual violence, healthy relationships, and recovery. Application To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.

Role: Domestic Abuse Helpline Advisor Based: Remote Rate: £18 umb Start Date: ASAP Duration: Temporary until March 2026 Hours: Full-time 35 hours per week Monday Sunday work from home. 24-hour service - Rota Pattern including evenings, weekends, and nights. There is flexibility around this 1 2 days per month in central London desirable (but not compulsory) for wellbeing and development Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team providing high-quality, empowering, emotional, and practical support, assistance, and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline Synopsis of duties: To participate in answering helpline calls and online communication inquiries on a 24-hour rota system, responding to women experiencing domestic violence and other forms of violence against women and girls (VAWG), and family and friends supporting them, by providing trauma-informed emotional support and practical help, led by the caller s needs. To support and advise other professionals in their delivery of services to women experiencing domestic abuse and liaise with agencies on behalf of callers as necessary, including searching for vacancies and making referrals to women s refuges when needed. To work in partnership with other agencies to contribute to the design of interventions and plans which protect survivors and their children whilst maintaining an independent role on behalf of the survivors, keeping their safety central to the plans. To provide independent assessment, advice and support across all facets of domestic abuse, whether physical, psychological, emotional, financial or controlling behaviour by informing women of the dynamics around these behaviours and providing callers with information around the laws and services that exist to support and protect women. To provide one-to-one support and safety planning to high-risk women often at the point of crisis. To establish the risks to and the needs of survivors of domestic violence and other forms of violence and abuse, by providing practical and emotional support and non-directive safety planning, and appropriate signposting. To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager or on-call manager. To listen and assess each interaction individually to ensure the support and assistance given to callers is appropriate and of the highest standard. To manage high call and response volumes, ensuring continuity of service levels and use best judgement and practices to manage time effectively To maintain up-to-date knowledge of women s rights and entitlements when fleeing domestic abuse, including but not limited to civil and criminal law, housing, benefits, and other relevant legal measures. To maintain up-to-date knowledge of resources and services for women fleeing domestic abuse, both statutory and voluntary. To ensure a quality service is given to women regardless of class/culture/language/religion or sexual orientation; to speak with callers via Language Line when needed To recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the advocacy service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people and other hard to reach groups To respond and provide high quality support and advice to women, families and professionals via additional platforms and communication methods, notably web forms and live webchat, where safe and appropriate to do so and maintain appropriate records. To ensure helpline database records are completed accurately and promptly To contribute to the ongoing evaluation of the Helpline service. To ensure systems of information and dissemination are of a high standard ensuring callers receive quality support and referral services. To undertake efficient handover and debriefing after each shift (e.g. update on referrals, admissions, vacancies) and ensure relevant information and issues are passed Essential Requirements: In depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience of working within the domestic abuse sector (desirable). Experience of conducting needs and risk assessments. Experience of providing needs-led support to clients with a variety of support needs. Experience of building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.