INTEGRATED SERVICES PROGRAMME (ISP) Fostering Advisor Salary: £22,624.59- £26,000 (dependent on experience) Core Hours: 9am - 5pm Office Location: Rainham Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Medical Cash About Us Set up in 1987 by a small but passionate group of Foster Parents, we b click apply for full job details
Nov 01, 2025
Full time
INTEGRATED SERVICES PROGRAMME (ISP) Fostering Advisor Salary: £22,624.59- £26,000 (dependent on experience) Core Hours: 9am - 5pm Office Location: Rainham Benefits: 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Medical Cash About Us Set up in 1987 by a small but passionate group of Foster Parents, we b click apply for full job details
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Join Müller UK & Ireland as a Customer Service Advisor (fixed term contract) Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Full-Time) for a fixed term contact , to join our dedicated team in East Kilbride. As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country. Hours: 27.5 per week Shift Pattern: 5 days over 7 Main Responsibilities • Accurately capture customer orders using AS400/SAP systems. • Maintain trackers and reports with up-to-date information. • Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction. • Follow structured processes and Standard Operating Procedures. • Collaborate with internal teams (MMID, Production Planning, Commercial) to meet customer needs. • Maintain SOPs, customer data files, and other support documentation. Key Requirements • Proven customer service experience. • Strong communication skills, both verbal and written. • Calmly address customer concerns and complaint. • Efficient call handling and multitasking abilities. • Proficiency in Microsoft Word and Excel. • Logical thinking and problem-solving skills. • Excellent organisational and listening abilities. • Professional awareness of tone and body language. Why Join Müller? • Competitive salary and bonus scheme. • Contributory pension plan and life assurance. • Generous annual leave (increasing with service). • Employee Assistance Programme. • Flexible benefits programme. • Access to a Rewards Benefits Programme with discounts at over 800 retailers. Ready to make a difference? If you have the skills and experience to thrive in this role, we'd love to hear from you. Apply today and be part of our journey!
Nov 01, 2025
Contractor
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Join Müller UK & Ireland as a Customer Service Advisor (fixed term contract) Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Full-Time) for a fixed term contact , to join our dedicated team in East Kilbride. As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country. Hours: 27.5 per week Shift Pattern: 5 days over 7 Main Responsibilities • Accurately capture customer orders using AS400/SAP systems. • Maintain trackers and reports with up-to-date information. • Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction. • Follow structured processes and Standard Operating Procedures. • Collaborate with internal teams (MMID, Production Planning, Commercial) to meet customer needs. • Maintain SOPs, customer data files, and other support documentation. Key Requirements • Proven customer service experience. • Strong communication skills, both verbal and written. • Calmly address customer concerns and complaint. • Efficient call handling and multitasking abilities. • Proficiency in Microsoft Word and Excel. • Logical thinking and problem-solving skills. • Excellent organisational and listening abilities. • Professional awareness of tone and body language. Why Join Müller? • Competitive salary and bonus scheme. • Contributory pension plan and life assurance. • Generous annual leave (increasing with service). • Employee Assistance Programme. • Flexible benefits programme. • Access to a Rewards Benefits Programme with discounts at over 800 retailers. Ready to make a difference? If you have the skills and experience to thrive in this role, we'd love to hear from you. Apply today and be part of our journey!
Job Title: HR Administrator Location: Huddersfield (Primarily on site, with the possibility of some homeworking) Role Type: 3-Month Contract (Full-time, 37.5 hours per week, with potential for extension) Pay Rate (PAYE): 13.70 per hour About the Role: The People Support team at the Huddersfield site is seeking a temporary HR Administrator to relieve pressure on the existing team during a busy period. As an HR administrator you will assist the People Support team that's located across multiple UK sites. You'll work closely with the People Support Advisors and report directly to the People Support lead. Your responsibilities will include: Supporting HR administrators with day-to-day tasks such as filing, return-to-work documentation, new hire documentation, reference checks and updating of trackers. Acting as the link between employees and management by directing queries to the appropriate permanent team members Assisting with general administrative tasks to ensure smooth operations across sites Using Microsoft Office applications to handle documentation and communication What We're Looking For: Previous HR experience preferred CIPD qualification or working towards it would be desirable but not essential Strong administrative background and attention to detail Confident communication and ability to work independently Competent in MS Office (Word, Excel, Outlook) Skills and Competencies: Verbal and written communication skills, attention to detail, customer service and interpersonal skills Ability to work independently and manage one's time Previous experience with computer applications, such as Microsoft Word and Excel Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Nov 01, 2025
Contractor
Job Title: HR Administrator Location: Huddersfield (Primarily on site, with the possibility of some homeworking) Role Type: 3-Month Contract (Full-time, 37.5 hours per week, with potential for extension) Pay Rate (PAYE): 13.70 per hour About the Role: The People Support team at the Huddersfield site is seeking a temporary HR Administrator to relieve pressure on the existing team during a busy period. As an HR administrator you will assist the People Support team that's located across multiple UK sites. You'll work closely with the People Support Advisors and report directly to the People Support lead. Your responsibilities will include: Supporting HR administrators with day-to-day tasks such as filing, return-to-work documentation, new hire documentation, reference checks and updating of trackers. Acting as the link between employees and management by directing queries to the appropriate permanent team members Assisting with general administrative tasks to ensure smooth operations across sites Using Microsoft Office applications to handle documentation and communication What We're Looking For: Previous HR experience preferred CIPD qualification or working towards it would be desirable but not essential Strong administrative background and attention to detail Confident communication and ability to work independently Competent in MS Office (Word, Excel, Outlook) Skills and Competencies: Verbal and written communication skills, attention to detail, customer service and interpersonal skills Ability to work independently and manage one's time Previous experience with computer applications, such as Microsoft Word and Excel Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Qualified Accountant, Derry City, Permanent Job, Salary Negotiable Your new company You will work for a leading accountancy firm based in Derry City who are dedicated to providing services across accounting, audit and advisory to a diverse client base throughout the northwest and beyond. Due to continued expansion, this practice requires a qualified accountant to join their dedicated and established team of finance professionals. This is a managerial level role and the salary offered will be very competitive. Your new role Working as an accountant, you will carry out varied duties within the practice, including: financial reporting; tax preparation and filing; supporting audits; reviewing accounts, business planning and forecasting; liaising with clients and mentoring junior colleagues. What you'll need to succeed A fully qualified accountant and member of a professional accounting bodyExperience in audit and accounting within a practice environment Strong communication and interpersonal skills The ability to work effectively both independently and as part of a team A proactive and client-focused approach Managerial experience is desirable but not essential. What you'll get in return You will work for a leading accountancy firm on a full-time permanent basis. Hours of work are Monday to Friday, 9.15am to 5.30pm. You will be offered a highly competitive salary in line with your experience and will have excellent career development and growth. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Nov 01, 2025
Full time
Qualified Accountant, Derry City, Permanent Job, Salary Negotiable Your new company You will work for a leading accountancy firm based in Derry City who are dedicated to providing services across accounting, audit and advisory to a diverse client base throughout the northwest and beyond. Due to continued expansion, this practice requires a qualified accountant to join their dedicated and established team of finance professionals. This is a managerial level role and the salary offered will be very competitive. Your new role Working as an accountant, you will carry out varied duties within the practice, including: financial reporting; tax preparation and filing; supporting audits; reviewing accounts, business planning and forecasting; liaising with clients and mentoring junior colleagues. What you'll need to succeed A fully qualified accountant and member of a professional accounting bodyExperience in audit and accounting within a practice environment Strong communication and interpersonal skills The ability to work effectively both independently and as part of a team A proactive and client-focused approach Managerial experience is desirable but not essential. What you'll get in return You will work for a leading accountancy firm on a full-time permanent basis. Hours of work are Monday to Friday, 9.15am to 5.30pm. You will be offered a highly competitive salary in line with your experience and will have excellent career development and growth. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
CTA-qualified Private Client Tax Associate sought in Bournemouth - hybrid, HNW clients, great team Are you CTA qualified or close to qualifying, with a few years' experience in accountancy practice and looking for a fresh challenge in a firm that values personal development and technical excellence? Our client, a respected and growing professional services firm, is seeking a Private Client Tax Senior Associate to join their Personal Tax team in Bournemouth. This is a fantastic opportunity for someone looking to deepen their expertise in private client tax, work with a high-quality client base, and be part of a collaborative and forward- thinking team. The Role You'll manage a portfolio of high-net-worth individuals, including trusts, partnerships, and non-UK domiciliaries. The role includes: Preparing personal tax returns and CGT computations Handling business tax matters and responding to client queries Liaising with HMRC regarding client affairs Supporting the delivery of ad hoc advisory work alongside compliance This is a varied and rewarding role offering exposure to complex tax matters and the chance to work closely with experienced professionals in a dedicated private client environment. What We're Looking For CTA qualified or nearing qualification Experience managing the compliance affairs of a portfolio of private clients Strong technical knowledge and problem-solving ability Excellent communication and organisational skills A proactive, team-oriented approach with a commitment to high standards Comfortable working to deadlines and managing multiple priorities Why Join Our Client? Be part of a well-established and supportive team with over 50 tax professionals across four offices Work with a diverse client base including UK and offshore interests, property owners, business owners, partnerships and trusts Hybrid working policy - up to three days per week from home 35-hour working week with flexible core hours (10am-4pm) Competitive salary and benefits including pension, life assurance, paid overtime or TOIL, and access to a profit-sharing plan Strong focus on career development and internal progression If you're open to exploring a new opportunity and this sounds like the right fit, we'd love to hear from you. For a confidential conversation, please contact Lorna Pilling on or email . Please note: Candidates must have the right to work in the UK. Sponsorship is not currently offered for this role. #
Nov 01, 2025
Full time
CTA-qualified Private Client Tax Associate sought in Bournemouth - hybrid, HNW clients, great team Are you CTA qualified or close to qualifying, with a few years' experience in accountancy practice and looking for a fresh challenge in a firm that values personal development and technical excellence? Our client, a respected and growing professional services firm, is seeking a Private Client Tax Senior Associate to join their Personal Tax team in Bournemouth. This is a fantastic opportunity for someone looking to deepen their expertise in private client tax, work with a high-quality client base, and be part of a collaborative and forward- thinking team. The Role You'll manage a portfolio of high-net-worth individuals, including trusts, partnerships, and non-UK domiciliaries. The role includes: Preparing personal tax returns and CGT computations Handling business tax matters and responding to client queries Liaising with HMRC regarding client affairs Supporting the delivery of ad hoc advisory work alongside compliance This is a varied and rewarding role offering exposure to complex tax matters and the chance to work closely with experienced professionals in a dedicated private client environment. What We're Looking For CTA qualified or nearing qualification Experience managing the compliance affairs of a portfolio of private clients Strong technical knowledge and problem-solving ability Excellent communication and organisational skills A proactive, team-oriented approach with a commitment to high standards Comfortable working to deadlines and managing multiple priorities Why Join Our Client? Be part of a well-established and supportive team with over 50 tax professionals across four offices Work with a diverse client base including UK and offshore interests, property owners, business owners, partnerships and trusts Hybrid working policy - up to three days per week from home 35-hour working week with flexible core hours (10am-4pm) Competitive salary and benefits including pension, life assurance, paid overtime or TOIL, and access to a profit-sharing plan Strong focus on career development and internal progression If you're open to exploring a new opportunity and this sounds like the right fit, we'd love to hear from you. For a confidential conversation, please contact Lorna Pilling on or email . Please note: Candidates must have the right to work in the UK. Sponsorship is not currently offered for this role. #
Christmas Sales Advisor - Enniskillen (24 hours) Part-time Rituals Job Grade Shops: 9 Hours per week: 16 Type of Shop: Regular Shop Rituals Job Profile: Rituals Sales Support Rituals Job Family: Retail Sales Department: Stores Shop Job Title: Christmas Worker Job Description We are looking for Rituals Advisors for the Festive Season! At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor. You can give new meaning to the words 'aim big, act small' by: Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets. Interacting with customers and providing 'Best in Class' customer experience. Following Store safety procedures. Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards. In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career. Qualifications This is you. High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have: Relevant experience in a similar position within retail or hospitality. A customer-service mentality and team-player's work ethic. Decision making and problem-solving skills. Eye for detail, organised and structured. For further information and to submit your application, click APPLY . Additional Information All your information will be kept confidential according to EEO guidelines.
Nov 01, 2025
Full time
Christmas Sales Advisor - Enniskillen (24 hours) Part-time Rituals Job Grade Shops: 9 Hours per week: 16 Type of Shop: Regular Shop Rituals Job Profile: Rituals Sales Support Rituals Job Family: Retail Sales Department: Stores Shop Job Title: Christmas Worker Job Description We are looking for Rituals Advisors for the Festive Season! At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor. You can give new meaning to the words 'aim big, act small' by: Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets. Interacting with customers and providing 'Best in Class' customer experience. Following Store safety procedures. Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards. In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career. Qualifications This is you. High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have: Relevant experience in a similar position within retail or hospitality. A customer-service mentality and team-player's work ethic. Decision making and problem-solving skills. Eye for detail, organised and structured. For further information and to submit your application, click APPLY . Additional Information All your information will be kept confidential according to EEO guidelines.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: 24th Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Nov 01, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: 24th Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job description Are you ready to bring your Corporate Tax expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, we're about people first - our people, our clients, and the communities we serve. As one of the UK's top 15 accountancy firms and a proud member of Baker Tilly International, the 9th largest network in the world, we are a hub of global knowledge with a strong local commitment. Our people-focused approach truly sets us apart. Here, you won't just be another face in the firm; you'll be part of an ambitious, driven team dedicated to continuous learning and growth. We invest in our people because they are the foundation of our success. With access to unparalleled resources and award-winning development programmes, you'll have the freedom to shape your career while making a meaningful impact. We take immense pride in being awarded gold for Investors in People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Here, You'll Go Beyond Numbers We're looking for a talented Corporate Tax Manager who thrives in a dynamic environment and embraces the chance to tackle complex challenges. At MHA, you'll be surrounded by passionate professionals who are dedicated to making a difference. Your work in Corporate Tax will go beyond the numbers - it's about building meaningful client relationships, understanding their businesses, navigating risks, and delivering insights that drive real results. What We're Looking For A Corporate Tax professional who is either looking to make a step into a managerial role or an experienced manager level individual who will join our tax department to grow and service the corporate tax offering to clients. We can support your career development and offer exciting opportunities to progress your career quickly within the firm. The positions will offer an interesting and lively mix of work looking after OMBs and dealing with small to large corporates & international groups. You will work with a variety of clients and sectors, both in the Large Corporates & OMB space and will be delivering a combination of advisory and compliance work. We are flexible on the exact split for this role; there are elements which can be tailored to individual aspirations and preferences. We are looking for motivated and forward-thinking individuals as we continue to grow as a firm. If you are excited to meet and build great relationships with new clients and companies and want to thrive in a collaborative, social and supportive environment, we would love to hear from you. CTA/ACA/ACCA qualified or equivalent. Rewards That Resonate You're more than a number to us; you're an individual with unique talents and aspirations. Our benefits are designed to support your well-being, foster your professional growth, and recognise your contributions. Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance your work and personal commitments seamlessly. 25 days holiday PLUS bank holidays, PLUS the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Competitive salary package Employee recognition awards: Outstanding Performance Award Bonus discretionary annual bonus, and other recognition initiatives. New and improved programme for succession planning and supportive management structure to help you realise your potential Employee Assistance Programme: Access a free confidential 24-hour support service, including unlimited counselling sessions and virtual doctors available for you and your family. And lot's more! Are You Ready to Elevate Your Career? Apply now and be part of a team that celebrates diversity, champions innovation, and prioritises your success!
Nov 01, 2025
Full time
Job description Are you ready to bring your Corporate Tax expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart At MHA, we're about people first - our people, our clients, and the communities we serve. As one of the UK's top 15 accountancy firms and a proud member of Baker Tilly International, the 9th largest network in the world, we are a hub of global knowledge with a strong local commitment. Our people-focused approach truly sets us apart. Here, you won't just be another face in the firm; you'll be part of an ambitious, driven team dedicated to continuous learning and growth. We invest in our people because they are the foundation of our success. With access to unparalleled resources and award-winning development programmes, you'll have the freedom to shape your career while making a meaningful impact. We take immense pride in being awarded gold for Investors in People. This recognition reflects our deep commitment to nurturing talent and ensuring every individual feels valued and supported. Here, You'll Go Beyond Numbers We're looking for a talented Corporate Tax Manager who thrives in a dynamic environment and embraces the chance to tackle complex challenges. At MHA, you'll be surrounded by passionate professionals who are dedicated to making a difference. Your work in Corporate Tax will go beyond the numbers - it's about building meaningful client relationships, understanding their businesses, navigating risks, and delivering insights that drive real results. What We're Looking For A Corporate Tax professional who is either looking to make a step into a managerial role or an experienced manager level individual who will join our tax department to grow and service the corporate tax offering to clients. We can support your career development and offer exciting opportunities to progress your career quickly within the firm. The positions will offer an interesting and lively mix of work looking after OMBs and dealing with small to large corporates & international groups. You will work with a variety of clients and sectors, both in the Large Corporates & OMB space and will be delivering a combination of advisory and compliance work. We are flexible on the exact split for this role; there are elements which can be tailored to individual aspirations and preferences. We are looking for motivated and forward-thinking individuals as we continue to grow as a firm. If you are excited to meet and build great relationships with new clients and companies and want to thrive in a collaborative, social and supportive environment, we would love to hear from you. CTA/ACA/ACCA qualified or equivalent. Rewards That Resonate You're more than a number to us; you're an individual with unique talents and aspirations. Our benefits are designed to support your well-being, foster your professional growth, and recognise your contributions. Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance your work and personal commitments seamlessly. 25 days holiday PLUS bank holidays, PLUS the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Competitive salary package Employee recognition awards: Outstanding Performance Award Bonus discretionary annual bonus, and other recognition initiatives. New and improved programme for succession planning and supportive management structure to help you realise your potential Employee Assistance Programme: Access a free confidential 24-hour support service, including unlimited counselling sessions and virtual doctors available for you and your family. And lot's more! Are You Ready to Elevate Your Career? Apply now and be part of a team that celebrates diversity, champions innovation, and prioritises your success!
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: 24th Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Nov 01, 2025
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay Cut down down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: 24th Nov 2025 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: You already know what an Audit Assistant Manager does, so we want to tell you what it's like to work within Audit at Grant Thornton, and what can we offer you that others don't. Why Audit at Grant Thornton Our UK audit practice is built of over 2300 people working across 24 locations, led by Wendy Russell and supported by 50 audit partners. We're really proud of the strong position our audit practice is in from a wellbeing, resource and quality perspective, the latter of which is shown through our recent positive AQR results. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Our tailored and responsive approach provides the expertise our clients need, enabling them to grow and make the right decisions about their future. Now's the time to take everything you know about audit to the next level, with our growing portfolio of clients. The constantly evolving landscape calls for an approach that puts what is right first, ahead of what is easy, and you will need to push ideas harder and ask difficult questions, giving our clients the assurance, they need. Our size and culture allow us to give you more opportunities within your career. You will have more responsibility for client outputs, and more variety in the work you take on and the clients you work with. You can develop your career in a way that works for you, and the firm, and we'll support you with development programmes and opportunities along the way. We're keen to support and hire those who have had career breaks or time away from Audit in industry roles, who would like to return to a busy, flexible auditing role. Our vacancies for qualified Auditors are all open to supporting the up-skilling and re-integration of returners to our business. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. A look into the role We are looking for an assistant manager with external audit experience, including experience of Client Asset (CASS) audits, to support a growing client base in a market that is developing quickly. Here are some things you can expect from this financial services role. You'll consistently achieve deadlines and understand the commercial implications of actions relating to productivity, recoverability, fee income and client service. You will be the key contact for the client on day-to-day matters and take the lead on dealing with large, technically complex clients. You'll highlight all key issues which may affect the audit opinion to the partner and makes recommendations for appropriate action. Determining that all audit reports reflect the work performed, you will meet set reporting and auditing standards, acting as a point of reference for best practice. Regular communication and feedback must be provided whilst encouraging training and development for yourself and others. We will empower you to act as a trusted business adviser to our clients. You will take responsibility for managing key client portfolio and building and maintaining good working relationships with all colleagues and clients. Organising and attending office marketing events, you will be aware of the wide range of services the firm offers and suggest innovative products to address the clients' needs, following up on any contacts made. You'll prepare and present proposals for new work whilst building a personal network from which referrals are received. Knowing you're right for us Joining us as an Assistant Manager, the minimum criteria you'll need are a professional qualification (ACA, CA, ACCA or equivalent). You must have experience of managing statutory and CASS audits for financial services clients. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience of managing audits of large companies in addition to dealing with complex technical matters Excellent knowledge of UK GAAP / FRS102 Project management experience Experience of IFRS and auditing listed companies would be beneficial Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Nov 01, 2025
Full time
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: You already know what an Audit Assistant Manager does, so we want to tell you what it's like to work within Audit at Grant Thornton, and what can we offer you that others don't. Why Audit at Grant Thornton Our UK audit practice is built of over 2300 people working across 24 locations, led by Wendy Russell and supported by 50 audit partners. We're really proud of the strong position our audit practice is in from a wellbeing, resource and quality perspective, the latter of which is shown through our recent positive AQR results. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Our tailored and responsive approach provides the expertise our clients need, enabling them to grow and make the right decisions about their future. Now's the time to take everything you know about audit to the next level, with our growing portfolio of clients. The constantly evolving landscape calls for an approach that puts what is right first, ahead of what is easy, and you will need to push ideas harder and ask difficult questions, giving our clients the assurance, they need. Our size and culture allow us to give you more opportunities within your career. You will have more responsibility for client outputs, and more variety in the work you take on and the clients you work with. You can develop your career in a way that works for you, and the firm, and we'll support you with development programmes and opportunities along the way. We're keen to support and hire those who have had career breaks or time away from Audit in industry roles, who would like to return to a busy, flexible auditing role. Our vacancies for qualified Auditors are all open to supporting the up-skilling and re-integration of returners to our business. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. A look into the role We are looking for an assistant manager with external audit experience, including experience of Client Asset (CASS) audits, to support a growing client base in a market that is developing quickly. Here are some things you can expect from this financial services role. You'll consistently achieve deadlines and understand the commercial implications of actions relating to productivity, recoverability, fee income and client service. You will be the key contact for the client on day-to-day matters and take the lead on dealing with large, technically complex clients. You'll highlight all key issues which may affect the audit opinion to the partner and makes recommendations for appropriate action. Determining that all audit reports reflect the work performed, you will meet set reporting and auditing standards, acting as a point of reference for best practice. Regular communication and feedback must be provided whilst encouraging training and development for yourself and others. We will empower you to act as a trusted business adviser to our clients. You will take responsibility for managing key client portfolio and building and maintaining good working relationships with all colleagues and clients. Organising and attending office marketing events, you will be aware of the wide range of services the firm offers and suggest innovative products to address the clients' needs, following up on any contacts made. You'll prepare and present proposals for new work whilst building a personal network from which referrals are received. Knowing you're right for us Joining us as an Assistant Manager, the minimum criteria you'll need are a professional qualification (ACA, CA, ACCA or equivalent). You must have experience of managing statutory and CASS audits for financial services clients. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience of managing audits of large companies in addition to dealing with complex technical matters Excellent knowledge of UK GAAP / FRS102 Project management experience Experience of IFRS and auditing listed companies would be beneficial Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Quantum Advisory have an exciting opportunity for an Assistant Payroll and Accounts Officer to join the team. Salary: Up to £28,000 depending on qualifications and experience Location: Cardiff, CF3 0LW, with hybrid working Job Type: Full Time, Permanent Closing date: 16 November 2025 About Us: At Quantum Advisory, we re committed to delivering high-quality services while ensuring value for our clients. With offices in Amersham, Birmingham, Cardiff, and London, our team consists of Partners who have previously led actuarial and pension consulting teams at major firms. With a first-class pedigree and extensive experience, there's little in the realm of pensions work that we haven't undertaken. By investing in talented individuals, robust systems, and fostering proactive solution-based thinking, we aim to provide a premium service to our clients. Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. Assistant Payroll and Accounts Officer The Role: Working as part of our established Payroll team, you will be responsible for supporting the delivery of accurate and timely payroll services across our expanding client base. In this varied role, you will manage the end-to-end administration of monthly pensioner payrolls from onboarding new clients and processing payments to ensuring full compliance with HMRC reporting requirements. You ll also have the opportunity to contribute to wider finance operations, assisting with customer billing, preparing online payments, and maintaining daily cash book records. This is an excellent opportunity for someone looking to further develop their career within payroll and finance in a professional, supportive, and forward-thinking environment. Assistant Payroll and Accounts Officer Key Responsibilities: - Ensure all the payroll changes, payments to members and statutory payments are completed in a timely manner on a monthly basis - Be responsible for running P45 and P60 certificates when required and filing information on line (FPS, EPS etc) to HMRC before the due date - Manage input records, set up starters, process leavers - Work closely with the administration teams and the wider finance team - Take ownership of the payroll from start to finish and be the first point of contact for all queries - Answer queries by phone, email and letter, and to provide an excellent level of service to members and colleagues Assistant Payroll and Accounts Officer You: - Up to 2 years experience within payroll administration - Strong telephone and email skills to effectively communicate with colleagues and members - Microsoft Excel experience to an intermediate level - Microsoft Word experience to be able to competently prepare letters to members - Experience of managing your work to meet strict deadlines - The ability to multitask and prioritise your own workload - Be methodical in your work and be comfortable following set processes - A willingness to assist and support your colleagues across the Finance team during busy times - This role would suit someone wanting to continue a career in payroll or are looking for new challenges and opportunities Assistant Payroll and Accounts Officer Benefits: - A competitive salary and benefit package - Flexible working hours, including some remote working - You will also be offered a structured training plan and will be given the chance to further develop your skills and career - 24 days standard annual leave with a holiday purchase/sale scheme - Pension scheme with employer matching contributions up to 5% of salary - Discretionary annual bonus - Volunteering leave - Cycle to work scheme - Seasonal parties and social events Quantum Advisory is an equal opportunities employer. Closing date for applications is Sunday 16 November 2025. If you are interested in applying for this Assistant Payroll and Accounts Officer role, please click Apply now.
Nov 01, 2025
Full time
Quantum Advisory have an exciting opportunity for an Assistant Payroll and Accounts Officer to join the team. Salary: Up to £28,000 depending on qualifications and experience Location: Cardiff, CF3 0LW, with hybrid working Job Type: Full Time, Permanent Closing date: 16 November 2025 About Us: At Quantum Advisory, we re committed to delivering high-quality services while ensuring value for our clients. With offices in Amersham, Birmingham, Cardiff, and London, our team consists of Partners who have previously led actuarial and pension consulting teams at major firms. With a first-class pedigree and extensive experience, there's little in the realm of pensions work that we haven't undertaken. By investing in talented individuals, robust systems, and fostering proactive solution-based thinking, we aim to provide a premium service to our clients. Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. Assistant Payroll and Accounts Officer The Role: Working as part of our established Payroll team, you will be responsible for supporting the delivery of accurate and timely payroll services across our expanding client base. In this varied role, you will manage the end-to-end administration of monthly pensioner payrolls from onboarding new clients and processing payments to ensuring full compliance with HMRC reporting requirements. You ll also have the opportunity to contribute to wider finance operations, assisting with customer billing, preparing online payments, and maintaining daily cash book records. This is an excellent opportunity for someone looking to further develop their career within payroll and finance in a professional, supportive, and forward-thinking environment. Assistant Payroll and Accounts Officer Key Responsibilities: - Ensure all the payroll changes, payments to members and statutory payments are completed in a timely manner on a monthly basis - Be responsible for running P45 and P60 certificates when required and filing information on line (FPS, EPS etc) to HMRC before the due date - Manage input records, set up starters, process leavers - Work closely with the administration teams and the wider finance team - Take ownership of the payroll from start to finish and be the first point of contact for all queries - Answer queries by phone, email and letter, and to provide an excellent level of service to members and colleagues Assistant Payroll and Accounts Officer You: - Up to 2 years experience within payroll administration - Strong telephone and email skills to effectively communicate with colleagues and members - Microsoft Excel experience to an intermediate level - Microsoft Word experience to be able to competently prepare letters to members - Experience of managing your work to meet strict deadlines - The ability to multitask and prioritise your own workload - Be methodical in your work and be comfortable following set processes - A willingness to assist and support your colleagues across the Finance team during busy times - This role would suit someone wanting to continue a career in payroll or are looking for new challenges and opportunities Assistant Payroll and Accounts Officer Benefits: - A competitive salary and benefit package - Flexible working hours, including some remote working - You will also be offered a structured training plan and will be given the chance to further develop your skills and career - 24 days standard annual leave with a holiday purchase/sale scheme - Pension scheme with employer matching contributions up to 5% of salary - Discretionary annual bonus - Volunteering leave - Cycle to work scheme - Seasonal parties and social events Quantum Advisory is an equal opportunities employer. Closing date for applications is Sunday 16 November 2025. If you are interested in applying for this Assistant Payroll and Accounts Officer role, please click Apply now.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About the role: As a Product Security Engineer at Engine, you will be a technical strategist responsible for proactively identifying and mitigating security risks across our platform and products. Your primary mission is to ensure we build secure systems by providing expert security analysis, architectural guidance, and process leadership. You will lead threat modelling sessions, conduct in-depth security reviews of new features, manage our penetration testing programme, and triage complex findings. This role requires a deep understanding of technology and attack vectors, combined with the ability to think strategically and communicate complex risks to both technical and non-technical stakeholders. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . We are looking for an experienced Product Security Engineer to join our growing Security Engineering team, working closely with the GRC team and the various Engine Technology teams to make sure security is at the heart of all our technical processes. Your place within the team will depend on your individual strengths and interests. This role will cover a wide array of security areas across our multi-tenant SaaS cloud environments and internal infrastructure and will require a skilled individual to spearhead efforts in fortifying both infrastructure and application platforms, against potential threats. What you'll get to do? Conduct comprehensive security architecture and design reviews, ensuring that security is embedded from the start Lead the threat modelling process (e.g., using STRIDE) for new products and features, identifying potential design flaws and defining security requirements Manage the end-to-end penetration testing lifecycle, from scoping engagements with technical teams to triaging, validating, and driving the remediation of findings Analyse and interpret results from security tools (SAST, DAST, vulnerability scanners) to prioritise and address the most critical risks Act as a key security advisor to engineering teams, providing expert guidance on security best practices, vulnerability mitigation, and secure design patterns Translate regulatory requirements (PCI DSS, SOC 2, ISO 27001) into concrete technical controls and implementation plans in collaboration with the GRC team Lead incident response efforts, including investigation and remediation of security breaches Support our internal security awareness and training programs and advocating the DevSecOps mindset that we have created across our technology teams Requirements What skills are essential: Significant experience in a security-focused role with a strong emphasis on risk analysis, threat detection, and architectural review Proven expertise in conducting threat modelling and security design reviews for complex, cloud-native applications (AWS/GCP, Kubernetes) Deep understanding of common application and infrastructure vulnerabilities (OWASP Top 10, MITRE ATT&CK) and their mitigation Experience managing penetration testing engagements and working with development teams on remediation Mature understanding and experience with cloud security architecture (AWS, Google Cloud) The ability to read and understand code (e.g., Go, Python) and Infrastructure-as-Code (Terraform) to effectively analyse security risks The ability to document security requirements from various stakeholders A practical understanding of how to integrate security into the software development lifecycle Excellent communication skills, with the ability to articulate complex technical risks to diverse audiences A thorough understanding of the incident response process and the principles of Zero Trust architecture A proactive approach to staying updated with the latest security threats, vulnerabilities, and mitigation techniques What skills are desirable, but not essential: Hands-on experience helping a company achieve and maintain compliance with frameworks like SOC 2, ISO 27001, or PCI DSS Experience in automating security controls and compliance checks against standards and frameworks which include SOC 2, ISO 27001, PCI DSS/3DS Experience performing secure code reviews and using SAST/DAST tools for security approvals Expertise in Kubernetes, securing clusters and meshes (Cilium is preferable), networking best practices and RBAC implementation (CKA, CKS qualifications are a plus) Container security knowledge including container image provenance (e.g. Sigstore, Notary) with an in-depth knowledge of container runtimes Strong understanding of network protocols & practices, firewalls, intrusion detection/prevention systems and WAFs Understanding of integrating security into the software development lifecycle Experience performing secure code reviews and security approvals including the use of static and dynamic application security testing (SAST/DAST) tools Experience in Cryptography management & enhancements Experience configuring and utilising cloud-native security logging, monitoring, and detection services Experience with Infrastructure as Code and infrastructure provisioning tools (Cloudformation, Terraform) for analysis and review Scripting and programming skills (e.g., Python, Go) for creating proof-of-concepts or small scripts to validate findings Relevant security certifications such as ISC2 CC, CISSP, CCSP, CISM, AWS Security Specialist or GCP Professional Cloud Security Engineer Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with our Staff Security Engineer - 45 minutes Take home technical task to be discussed in the next interview Technical interview with some of our Security and Information Security team members - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity . click apply for full job details
Nov 01, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. About the role: As a Product Security Engineer at Engine, you will be a technical strategist responsible for proactively identifying and mitigating security risks across our platform and products. Your primary mission is to ensure we build secure systems by providing expert security analysis, architectural guidance, and process leadership. You will lead threat modelling sessions, conduct in-depth security reviews of new features, manage our penetration testing programme, and triage complex findings. This role requires a deep understanding of technology and attack vectors, combined with the ability to think strategically and communicate complex risks to both technical and non-technical stakeholders. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . We are looking for an experienced Product Security Engineer to join our growing Security Engineering team, working closely with the GRC team and the various Engine Technology teams to make sure security is at the heart of all our technical processes. Your place within the team will depend on your individual strengths and interests. This role will cover a wide array of security areas across our multi-tenant SaaS cloud environments and internal infrastructure and will require a skilled individual to spearhead efforts in fortifying both infrastructure and application platforms, against potential threats. What you'll get to do? Conduct comprehensive security architecture and design reviews, ensuring that security is embedded from the start Lead the threat modelling process (e.g., using STRIDE) for new products and features, identifying potential design flaws and defining security requirements Manage the end-to-end penetration testing lifecycle, from scoping engagements with technical teams to triaging, validating, and driving the remediation of findings Analyse and interpret results from security tools (SAST, DAST, vulnerability scanners) to prioritise and address the most critical risks Act as a key security advisor to engineering teams, providing expert guidance on security best practices, vulnerability mitigation, and secure design patterns Translate regulatory requirements (PCI DSS, SOC 2, ISO 27001) into concrete technical controls and implementation plans in collaboration with the GRC team Lead incident response efforts, including investigation and remediation of security breaches Support our internal security awareness and training programs and advocating the DevSecOps mindset that we have created across our technology teams Requirements What skills are essential: Significant experience in a security-focused role with a strong emphasis on risk analysis, threat detection, and architectural review Proven expertise in conducting threat modelling and security design reviews for complex, cloud-native applications (AWS/GCP, Kubernetes) Deep understanding of common application and infrastructure vulnerabilities (OWASP Top 10, MITRE ATT&CK) and their mitigation Experience managing penetration testing engagements and working with development teams on remediation Mature understanding and experience with cloud security architecture (AWS, Google Cloud) The ability to read and understand code (e.g., Go, Python) and Infrastructure-as-Code (Terraform) to effectively analyse security risks The ability to document security requirements from various stakeholders A practical understanding of how to integrate security into the software development lifecycle Excellent communication skills, with the ability to articulate complex technical risks to diverse audiences A thorough understanding of the incident response process and the principles of Zero Trust architecture A proactive approach to staying updated with the latest security threats, vulnerabilities, and mitigation techniques What skills are desirable, but not essential: Hands-on experience helping a company achieve and maintain compliance with frameworks like SOC 2, ISO 27001, or PCI DSS Experience in automating security controls and compliance checks against standards and frameworks which include SOC 2, ISO 27001, PCI DSS/3DS Experience performing secure code reviews and using SAST/DAST tools for security approvals Expertise in Kubernetes, securing clusters and meshes (Cilium is preferable), networking best practices and RBAC implementation (CKA, CKS qualifications are a plus) Container security knowledge including container image provenance (e.g. Sigstore, Notary) with an in-depth knowledge of container runtimes Strong understanding of network protocols & practices, firewalls, intrusion detection/prevention systems and WAFs Understanding of integrating security into the software development lifecycle Experience performing secure code reviews and security approvals including the use of static and dynamic application security testing (SAST/DAST) tools Experience in Cryptography management & enhancements Experience configuring and utilising cloud-native security logging, monitoring, and detection services Experience with Infrastructure as Code and infrastructure provisioning tools (Cloudformation, Terraform) for analysis and review Scripting and programming skills (e.g., Python, Go) for creating proof-of-concepts or small scripts to validate findings Relevant security certifications such as ISC2 CC, CISSP, CCSP, CISM, AWS Security Specialist or GCP Professional Cloud Security Engineer Our Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial interview with our Staff Security Engineer - 45 minutes Take home technical task to be discussed in the next interview Technical interview with some of our Security and Information Security team members - 1.5 hours Final interview with our CTO / deputy CTO 45 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity . click apply for full job details
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Some travel (including international) will be necessary, depending on the client and nature of the engagement. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, working across Engine, collaborating with Engineering, Delivery, Product, Client Success and Business Development teams. Supporting these activities on client sites means the role will require travel around the UK, Europe, the Middle East and occasional further travel. There are also opportunities for 6-month international secondments and/or relocation to support client delivery. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences, including prospective clients. You'll act as a trusted advisor to clients during implementation, guiding them on integration, best practices, and platform workflows. Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features - from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops. You'll lead on technical topics during Engine Discovery phases with prospective clients. You'll communicate Engine's current and future capabilities to diverse stakeholders, ensuring alignment between technical possibilities and business needs. A key focus is understanding target country banking regulations, and defining necessary localisations. You'll collaborate with clients and System Integrator (SI) partners to design solutions, outlining the target architecture and integration landscape. This includes helping our partners design & build their integration environment (Integration & Orchestration Layer), identifying third-party dependencies, and meticulously documenting scope and roadmap decisions to guide subsequent delivery waves. Throughout, you'll leverage your knowledge of Engine's product capabilities to address client inquiries and bring in relevant Product Owners when specialized expertise is required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Requirements Must Have Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have Experience relating to retail or business banking, core banking, card processing or payments. Knowledge of cloud infrastructure and large-scale cloud applications Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Experience with AWS or GCP, Microservices, RESTful APIs, Java & PostgreSQL About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a 25 minute chat with one of our Talent Team: First interview (30/45/60 mins) - Phone. This stage will be made up of either 1 45 minute interview or 2 30 minute interviews with existing Engine team members. Second Architecture interview, including small presentation/system design (90 mins) Final interview (30 mins) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
Nov 01, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Some travel (including international) will be necessary, depending on the client and nature of the engagement. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, working across Engine, collaborating with Engineering, Delivery, Product, Client Success and Business Development teams. Supporting these activities on client sites means the role will require travel around the UK, Europe, the Middle East and occasional further travel. There are also opportunities for 6-month international secondments and/or relocation to support client delivery. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences, including prospective clients. You'll act as a trusted advisor to clients during implementation, guiding them on integration, best practices, and platform workflows. Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features - from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops. You'll lead on technical topics during Engine Discovery phases with prospective clients. You'll communicate Engine's current and future capabilities to diverse stakeholders, ensuring alignment between technical possibilities and business needs. A key focus is understanding target country banking regulations, and defining necessary localisations. You'll collaborate with clients and System Integrator (SI) partners to design solutions, outlining the target architecture and integration landscape. This includes helping our partners design & build their integration environment (Integration & Orchestration Layer), identifying third-party dependencies, and meticulously documenting scope and roadmap decisions to guide subsequent delivery waves. Throughout, you'll leverage your knowledge of Engine's product capabilities to address client inquiries and bring in relevant Product Owners when specialized expertise is required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Requirements Must Have Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have Experience relating to retail or business banking, core banking, card processing or payments. Knowledge of cloud infrastructure and large-scale cloud applications Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Experience with AWS or GCP, Microservices, RESTful APIs, Java & PostgreSQL About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a 25 minute chat with one of our Talent Team: First interview (30/45/60 mins) - Phone. This stage will be made up of either 1 45 minute interview or 2 30 minute interviews with existing Engine team members. Second Architecture interview, including small presentation/system design (90 mins) Final interview (30 mins) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Nov 01, 2025
Full time
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: You already know what an Audit Assistant Manager does, so we want to tell you what it's like to work within Public Sector Audit at Grant Thornton, and what can we offer you that others don't. Why Public Sector Audit at Grant Thornton Our UK audit practice is built of over 2300 people working across 24 locations. We're really proud of the strong position our audit practice is in from a wellbeing, resource and quality perspective, the latter of which is shown through our recent positive AQR results. Grant Thornton's Public Sector Audit team is the well-established market leader in the provision of external audit to local government (including police and fire) and the NHS. Grant Thornton audits approximately 25% of the NHS market and 36% of local government. Our Public Sector Audit team works with some of the largest public sector bodies in the country. Our audit teams are well supported by specialist public sector financial reporting, audit quality, value for money and grants assurance teams. We are proud about the work we do in the sector and the important role we play for taxpayers. Our size and culture allow us to give you more opportunities within your career. You will have more responsibility for client outputs, and more variety in the work you take on and the clients you work with. You can develop your career in a way that works for you, and the firm, and we'll support you with development programmes and opportunities along the way. We're keen to support and hire those who have had career breaks or time away from public sector audit, who would like to return to a busy, flexible auditing role. Our vacancies for qualified Auditors are all open to supporting the up-skilling and re-integration of returners to our business. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. A look into the role As an Audit Assistant Manager within our Public Sector Audit service line, you will: Excellent knowledge of UK GAAP / FRS102 Extensive experience of using audit software and Microsoft packages A genuine interest in our clients with an ability to confidently discuss business challenges and needs An interest in maintaining and developing your technical knowledge in order to facilitate and lead valuable discussions with our clients Knowing you're right for us Joining us as an Audit Assistant Manager, the minimum criteria you'll need is a professional qualification (ACA, ICAS, CA, ACCA or CIPFA) with post qualification experience, and to be confident managing a large portfolio of audit clients. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience of managing audits of public sector bodies in addition to dealing with complex technical matters Excellent knowledge of UK GAAP / FRS102 Project management experience Experience of IFRS and auditing listed companies would be beneficial Extensive experience of using audit software and Microsoft packages Beyond the job The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Nov 01, 2025
Full time
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: You already know what an Audit Assistant Manager does, so we want to tell you what it's like to work within Public Sector Audit at Grant Thornton, and what can we offer you that others don't. Why Public Sector Audit at Grant Thornton Our UK audit practice is built of over 2300 people working across 24 locations. We're really proud of the strong position our audit practice is in from a wellbeing, resource and quality perspective, the latter of which is shown through our recent positive AQR results. Grant Thornton's Public Sector Audit team is the well-established market leader in the provision of external audit to local government (including police and fire) and the NHS. Grant Thornton audits approximately 25% of the NHS market and 36% of local government. Our Public Sector Audit team works with some of the largest public sector bodies in the country. Our audit teams are well supported by specialist public sector financial reporting, audit quality, value for money and grants assurance teams. We are proud about the work we do in the sector and the important role we play for taxpayers. Our size and culture allow us to give you more opportunities within your career. You will have more responsibility for client outputs, and more variety in the work you take on and the clients you work with. You can develop your career in a way that works for you, and the firm, and we'll support you with development programmes and opportunities along the way. We're keen to support and hire those who have had career breaks or time away from public sector audit, who would like to return to a busy, flexible auditing role. Our vacancies for qualified Auditors are all open to supporting the up-skilling and re-integration of returners to our business. Life is about more than work The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, whether that's reduced or condensed hours, job shares, we'll always do our best to keep your work and life in balance. Everyone in the firm is encouraged to work in a hybrid way, want to go for a run at 3pm, or collect children from school? That's fine with us if it fits with your client work. Our framework for how we work underpins our approach, giving us all the confidence to make decisions that work for us, and our teams. Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. A look into the role As an Audit Assistant Manager within our Public Sector Audit service line, you will: Excellent knowledge of UK GAAP / FRS102 Extensive experience of using audit software and Microsoft packages A genuine interest in our clients with an ability to confidently discuss business challenges and needs An interest in maintaining and developing your technical knowledge in order to facilitate and lead valuable discussions with our clients Knowing you're right for us Joining us as an Audit Assistant Manager, the minimum criteria you'll need is a professional qualification (ACA, ICAS, CA, ACCA or CIPFA) with post qualification experience, and to be confident managing a large portfolio of audit clients. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience of managing audits of public sector bodies in addition to dealing with complex technical matters Excellent knowledge of UK GAAP / FRS102 Project management experience Experience of IFRS and auditing listed companies would be beneficial Extensive experience of using audit software and Microsoft packages Beyond the job The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Grant Thornton's well established Financial Services Restructuring & Insolvency team (FSR&I) specialise in supporting firms in the financial services sector navigate periods of stress and distress by providing restructuring and insolvency services. We help lenders, investors and management teams with challenging situations arising from financial or operational issues which may be driven by changing market conditions or regulatory intervention. Our expertise includes turnaround services, restructuring solutions, wind down and contingency planning, business reviews and formal insolvency appointments. You will work as part of a diverse team who are passionate about understanding the issues that are important to our clients. The constantly evolving financial services landscape calls for a proactive approach, so you will need to push ideas harder and ask the difficult questions to give clients the assurance they need to support them through challenging periods of their lifecycle. We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life. A look into the role As a Director within our FSR&I team you will: Assist partners in preparing and pitching for new assignments Prepare reports and recommendations for lenders and other stakeholders Develop opportunities to win new work and identify and support the development of new products and services Coach and Mentor team members to enable them to reach their potential and deliver excellent client service Apply technical knowledge appropriately in the context of individual assignments and display both skill and speed in resolving client problems Manage and motivate multiple teams and competing demands on complex assignments while growing presence in the market Proactively contribute and lead the teams marketing efforts, including arranging and attending events, preparing and delivering presentations and marketing collateral Knowing you're right for us We've set ambitious growth targets for the firm, and we need the right people to help us achieve these. We're looking for people who will bring ambition and drive to their role. In changing markets, we need to be able to work at pace and be adaptable to change and to be curious, asking questions of ourselves, each other and our clients to ensure we are delivering the services and quality we expect. Joining us as a Director the minimum criteria you'll need is to be a qualified accountant (ACA/ACCA) with more than seven years post qualification experience appropriate for this role. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience managing projects, including independent business reviews, short-term cash flow reviews, accelerated sales processes, contingency planning and execution of insolvency appointments (including pre-packaged administration appointments). Whilst not essential for the role, further insolvency qualifications such as CPI and/or JIEB would be beneficial to the application Knowing we're right for you The culture at Grant Thornton is what sets us apart, we're known for our inclusive culture and creating environments where all our people can flourish. The things that set you apart, we value them, and this helps us all to perform at our best. Our values are the unwavering principles that shape our daily behaviours and decisions, alongside our drive to do the right thing. We're looking for people who align with our values and are purposefully driven, actively curious and candid but kind. You can learn more about our values in practice here. It's not just about our culture and values, in addition to a competitive salary and reward package, us you'll also get: Tailored development programmes and access to coaching Flexible bank holidays - allowing you to celebrate the days that are important to you Benefits including pension, life assurance and private medical, additional holiday purchasing and health benefits Any benefits giving you access to shopping discounts, gym memberships, financial advice And more. Visit our benefits section to read more. How we work We have a trust-based way of working, driven by responsible people who have the best interests of our firm and our clients at heart. Our how we work framework gives flexibility in where, how, and when we work to deliver the best results for our clients, whilst helping you keep a balance between work and life. Life is more than work, the things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles. That is how it should be. We're looking for people who can help drive the business forward, who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Nov 01, 2025
Full time
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. Grant Thornton's well established Financial Services Restructuring & Insolvency team (FSR&I) specialise in supporting firms in the financial services sector navigate periods of stress and distress by providing restructuring and insolvency services. We help lenders, investors and management teams with challenging situations arising from financial or operational issues which may be driven by changing market conditions or regulatory intervention. Our expertise includes turnaround services, restructuring solutions, wind down and contingency planning, business reviews and formal insolvency appointments. You will work as part of a diverse team who are passionate about understanding the issues that are important to our clients. The constantly evolving financial services landscape calls for a proactive approach, so you will need to push ideas harder and ask the difficult questions to give clients the assurance they need to support them through challenging periods of their lifecycle. We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life. A look into the role As a Director within our FSR&I team you will: Assist partners in preparing and pitching for new assignments Prepare reports and recommendations for lenders and other stakeholders Develop opportunities to win new work and identify and support the development of new products and services Coach and Mentor team members to enable them to reach their potential and deliver excellent client service Apply technical knowledge appropriately in the context of individual assignments and display both skill and speed in resolving client problems Manage and motivate multiple teams and competing demands on complex assignments while growing presence in the market Proactively contribute and lead the teams marketing efforts, including arranging and attending events, preparing and delivering presentations and marketing collateral Knowing you're right for us We've set ambitious growth targets for the firm, and we need the right people to help us achieve these. We're looking for people who will bring ambition and drive to their role. In changing markets, we need to be able to work at pace and be adaptable to change and to be curious, asking questions of ourselves, each other and our clients to ensure we are delivering the services and quality we expect. Joining us as a Director the minimum criteria you'll need is to be a qualified accountant (ACA/ACCA) with more than seven years post qualification experience appropriate for this role. It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Experience managing projects, including independent business reviews, short-term cash flow reviews, accelerated sales processes, contingency planning and execution of insolvency appointments (including pre-packaged administration appointments). Whilst not essential for the role, further insolvency qualifications such as CPI and/or JIEB would be beneficial to the application Knowing we're right for you The culture at Grant Thornton is what sets us apart, we're known for our inclusive culture and creating environments where all our people can flourish. The things that set you apart, we value them, and this helps us all to perform at our best. Our values are the unwavering principles that shape our daily behaviours and decisions, alongside our drive to do the right thing. We're looking for people who align with our values and are purposefully driven, actively curious and candid but kind. You can learn more about our values in practice here. It's not just about our culture and values, in addition to a competitive salary and reward package, us you'll also get: Tailored development programmes and access to coaching Flexible bank holidays - allowing you to celebrate the days that are important to you Benefits including pension, life assurance and private medical, additional holiday purchasing and health benefits Any benefits giving you access to shopping discounts, gym memberships, financial advice And more. Visit our benefits section to read more. How we work We have a trust-based way of working, driven by responsible people who have the best interests of our firm and our clients at heart. Our how we work framework gives flexibility in where, how, and when we work to deliver the best results for our clients, whilst helping you keep a balance between work and life. Life is more than work, the things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles. That is how it should be. We're looking for people who can help drive the business forward, who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. We are seeking an enthusiastic and outgoing individual to join our Actuarial & Risk Modelling team. Our team offers assurance and consulting services in the following areas: Pensions actuarial advice in relation to DB pension schemes Derivative and financial instrument valuation Redress and remediation support for a range of financial institutions including pension schemes and retail lenders Financial risk modelling The successful applicant should be a qualified actuary or otherwise have the relevant technical skills to be a trusted subject matter expert in at least one of these areas. Individuals with pensions experience would be particularly desirable but we would be interested in candidates who are versatile and enthusiastic about applying their skills in multiple areas. However, this is more than just a technical role and the successful applicant should have the drive to go beyond simply applying their skills They will have the opportunity to play an active role in shaping our team in terms of its overall direction and strategy, how we win and deliver our work and how we support our people . We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life. A look into the role As a Manager within our Actuarial and Risk Modelling team you will: Lead from the front in regards to delivering high quality and efficient client work Take responsibility for developing more junior members, understanding their career aspirations and supporting in their delivery. Be a proactive team member, generating ideas and seeking opportunities to optimise team performance Knowing you're right for us As a Manager in our Actuarial and Risk Modelling team it would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Nearly qualified or qualified actuary or equivalent experience DB pensions experience and / or experience valuing financial derivatives Experience managing multiple internal or external stakeholders and working within set project timeframes Ability to work to tight deadlines and exceed client expectations Comfortable monitoring junior team members works and coaching/career development Good networking skills for both internal and external team development Flexibility to adapt your role as required to meet the needs of a growing team Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Nov 01, 2025
Full time
Alternatively, Grant Thornton At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: NEW GROUND WON'T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. We are seeking an enthusiastic and outgoing individual to join our Actuarial & Risk Modelling team. Our team offers assurance and consulting services in the following areas: Pensions actuarial advice in relation to DB pension schemes Derivative and financial instrument valuation Redress and remediation support for a range of financial institutions including pension schemes and retail lenders Financial risk modelling The successful applicant should be a qualified actuary or otherwise have the relevant technical skills to be a trusted subject matter expert in at least one of these areas. Individuals with pensions experience would be particularly desirable but we would be interested in candidates who are versatile and enthusiastic about applying their skills in multiple areas. However, this is more than just a technical role and the successful applicant should have the drive to go beyond simply applying their skills They will have the opportunity to play an active role in shaping our team in terms of its overall direction and strategy, how we win and deliver our work and how we support our people . We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life. A look into the role As a Manager within our Actuarial and Risk Modelling team you will: Lead from the front in regards to delivering high quality and efficient client work Take responsibility for developing more junior members, understanding their career aspirations and supporting in their delivery. Be a proactive team member, generating ideas and seeking opportunities to optimise team performance Knowing you're right for us As a Manager in our Actuarial and Risk Modelling team it would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way. Nearly qualified or qualified actuary or equivalent experience DB pensions experience and / or experience valuing financial derivatives Experience managing multiple internal or external stakeholders and working within set project timeframes Ability to work to tight deadlines and exceed client expectations Comfortable monitoring junior team members works and coaching/career development Good networking skills for both internal and external team development Flexibility to adapt your role as required to meet the needs of a growing team Knowing we're right for you Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. Beyond the job Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our firm's values - purposefully driven, actively curious and candid but kind. We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. We are looking for an ER Advisor to support the Employee Relations Strategy, by supporting the business in fostering a positive workplace culture by advising on, managing, and resolving complex employee relations issues in a fair, consistent and legally compliant way. Working in the People Advisory and ER team, you will act as a trusted advisor to managers and employees, ensuring that policies and procedures are applied correctly, employment law is followed and workplace concerns are addressed effectively to minimise risk and strengthen engagement. Key Accountabilities & Responsibilities Support the implementation of the overall Employee Relations Strategy. Provide end-to-end support to managers on ER issues, including grievances, investigations, disciplinary matters, whistleblowing, and complex performance and absence management. Support managers and the People Team on complex organisational change initiatives. Ensure best practice and compliance with UK employment law, ACAS guidelines, and internal policies. Facilitate strong communication between leaders and colleagues to foster a positive and inclusive workplace culture. Ensure accurate reporting of ER data for robust analytics, including trend analysis and insights. Act as an escalation point for People Partners and People Advisors on complex ER matters. Proactively identify opportunities to improve processes for better employee experience. Coach and mentor the People Advisors in complex ER case management to promote knowledge transfer. Utilise mediation to resolve issues informally through facilitated conversations. Contribute to the design and delivery of training sessions for managers on ER-related topics. Requirements Extensive experience in a similar Employee Relations role. Proven track record of handling and resolving complex, high-risk ER cases, spanning as a minimum, investigations, disciplinaries and grievances. Experience of managing change programmes is beneficial. Strong working knowledge of UK employment legislation and case law, ACAS Codes, employment practices and advising on appropriate proactive action. Employment tribunal preparation and negotiation with external stakeholders, including third party legal counsel would be beneficial. Strong relationship management skills with internal and external stakeholder groups, with the ability to foster positive relationships and influence at a senior level. Previous experience of the SMCR and the application of FCA Conduct Rules would be beneficial. Excellent written communication skills with experience in the preparation of investigation reports and outcome letters which detail findings and recommendations, and policy and process documents. Able to organise and prioritise your own workload, to meet deadlines in a flexible, organic, fast-paced environment. Agile and able to adapt as projects and priorities change and able to remain composed and positive in the face of any setbacks or challenges. Seeing the bigger picture to build strategic plans for delivery. Ability to handle multiple priorities such as complex cases and people projects. Strong execution skills and acute attention to detail. An analytical mindset with the ability to identify trends within a data set. Patience and ability to remain calm in stressful situations. Proactive approach to work and generating ideas - challenges the status quo, suggests new ideas/processes of working. A CIPD qualification or currently working towards. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Nov 01, 2025
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. We are looking for an ER Advisor to support the Employee Relations Strategy, by supporting the business in fostering a positive workplace culture by advising on, managing, and resolving complex employee relations issues in a fair, consistent and legally compliant way. Working in the People Advisory and ER team, you will act as a trusted advisor to managers and employees, ensuring that policies and procedures are applied correctly, employment law is followed and workplace concerns are addressed effectively to minimise risk and strengthen engagement. Key Accountabilities & Responsibilities Support the implementation of the overall Employee Relations Strategy. Provide end-to-end support to managers on ER issues, including grievances, investigations, disciplinary matters, whistleblowing, and complex performance and absence management. Support managers and the People Team on complex organisational change initiatives. Ensure best practice and compliance with UK employment law, ACAS guidelines, and internal policies. Facilitate strong communication between leaders and colleagues to foster a positive and inclusive workplace culture. Ensure accurate reporting of ER data for robust analytics, including trend analysis and insights. Act as an escalation point for People Partners and People Advisors on complex ER matters. Proactively identify opportunities to improve processes for better employee experience. Coach and mentor the People Advisors in complex ER case management to promote knowledge transfer. Utilise mediation to resolve issues informally through facilitated conversations. Contribute to the design and delivery of training sessions for managers on ER-related topics. Requirements Extensive experience in a similar Employee Relations role. Proven track record of handling and resolving complex, high-risk ER cases, spanning as a minimum, investigations, disciplinaries and grievances. Experience of managing change programmes is beneficial. Strong working knowledge of UK employment legislation and case law, ACAS Codes, employment practices and advising on appropriate proactive action. Employment tribunal preparation and negotiation with external stakeholders, including third party legal counsel would be beneficial. Strong relationship management skills with internal and external stakeholder groups, with the ability to foster positive relationships and influence at a senior level. Previous experience of the SMCR and the application of FCA Conduct Rules would be beneficial. Excellent written communication skills with experience in the preparation of investigation reports and outcome letters which detail findings and recommendations, and policy and process documents. Able to organise and prioritise your own workload, to meet deadlines in a flexible, organic, fast-paced environment. Agile and able to adapt as projects and priorities change and able to remain composed and positive in the face of any setbacks or challenges. Seeing the bigger picture to build strategic plans for delivery. Ability to handle multiple priorities such as complex cases and people projects. Strong execution skills and acute attention to detail. An analytical mindset with the ability to identify trends within a data set. Patience and ability to remain calm in stressful situations. Proactive approach to work and generating ideas - challenges the status quo, suggests new ideas/processes of working. A CIPD qualification or currently working towards. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Bank Cashier - Dungannon Customer Advisor - Dungannon Your new company This is a great opportunity to work for a reputable bank. This role is initially temporary for 6 months with the view to being extended or going permanent. Hours of work are Monday - Friday 9 - 5. Hourly pay rate is £14.50 p/h Main Responsibilities will include As the first port of call for customers you will be professional and friendly when dealing with customer enquiries. Deal with and process all customer transactions and enquiries accurately and timely within agreed standards. Provide high quality customer service with every interaction, delivered through face to face & telephone contact Show a 'right first time' approach when working with support units to get the best results for the customer and the business. Using a customised computer system, you'll be responsible for many of the bank's day-to-day routine and administrative jobs, working at the frontline to keep the branch running smoothly. Adhere to the banks appearance and dress code to consistently enhance the company brand What you'll get in return You will be offered a 6 month contract with the view to being extended or go permanent with a reputable bank, £14.50 per hour and the opportunity to work for a large reputable bank, great working environment with a supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Nov 01, 2025
Full time
Bank Cashier - Dungannon Customer Advisor - Dungannon Your new company This is a great opportunity to work for a reputable bank. This role is initially temporary for 6 months with the view to being extended or going permanent. Hours of work are Monday - Friday 9 - 5. Hourly pay rate is £14.50 p/h Main Responsibilities will include As the first port of call for customers you will be professional and friendly when dealing with customer enquiries. Deal with and process all customer transactions and enquiries accurately and timely within agreed standards. Provide high quality customer service with every interaction, delivered through face to face & telephone contact Show a 'right first time' approach when working with support units to get the best results for the customer and the business. Using a customised computer system, you'll be responsible for many of the bank's day-to-day routine and administrative jobs, working at the frontline to keep the branch running smoothly. Adhere to the banks appearance and dress code to consistently enhance the company brand What you'll get in return You will be offered a 6 month contract with the view to being extended or go permanent with a reputable bank, £14.50 per hour and the opportunity to work for a large reputable bank, great working environment with a supportive team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Primary Role Purpose The Family Court Pathfinder Programme is being trialled in selected court jurisdiction areas across the country. Due to this being expanded across the Black Country, THW have an exciting opportunity to work alongside partners from across the region to deliver specialist support as part of this project. The purpose of the programme is to address the ways in which Family Court processes fail victims of domestic abuse, and to ensure that practice changes and victims are able to access justice. The Pathfinder is tasked with ensuring that safe decisions are made about the future of children and that the safety and well-being of those children and of the non-abusive partner can be sustained throughout the court process and beyond, into the future. Essential to the work of the Family Court Pathfinder is the role of the Pathfinder IDVA, who will work in a way that empowers the victims/survivors and their children, helping them to navigate the process with confidence, and secure outcomes that are safe and respectful of their needs as the victims of domestic abuse. The Independent Domestic Violence Advisor (IDVA) Job Role Pathfinder IDVAs will be the main point of contact and support for victim/survivors and their children in the Family Court process, ensuring that they are well-informed and prepared for proceedings, and that they are well-supported throughout. Pathfinder IDVAs will provide detailed reports for the court to ensure that the impact of domestic abuse on the family as a whole and on the children is fully appreciated and understood. Pathfinder IDVAs will be the subject matter experts for the Court in relation to domestic abuse and will offer advice and training to court officers and staff to promote the better understanding of the dynamics of domestic abuse within the Court setting. This is a challenging role that requires empathy, compassion, excellent interpersonal and caseload management skills, and confidence working with partner agencies and advocating for clients. Organisational Accountability As a member of the organisation, the postholder will be jointly responsible with their wider peers in ensuring The Haven Wolverhampton fulfils its objectives and operates effectively and ethically. The postholder will prioritise the experience and welfare of service users and will fully understand relevant safeguarding policy and procedure in order to best support and protect them from harm. The postholder will report directly to an appropriate operational manager or coordinator within their business area and will be accountable to them, to their peers and to the organisation s Senior Leadership Team. The postholder will be prepared to support and cover their operational manager or coordinator as required. The postholder will be responsible for delivering the operational objectives of their business area under the direction of the line manager. The postholder will fully understand their responsibilities within the organisation s governance structure and will prioritise compliance. The postholder will proactively contribute towards an environment which is efficient, productive and supportive. The postholder will proactively report compliance and delivery concerns identified within the organisation and contribute towards an environment of accountability and continued improvement. Principle Accountability Act as the main point of contact and support for victim/survivors and their children in the Family Court process. 1. Identify and assess the risks and needs of victims of domestic abuse referred to the service using the DASH alongside Stalking, Honour-based Violence Risk Assessments, and Severity of Abuse Grid (SOAG), and where necessary the Respect Toolkit. 2. Implement additional assessments to support identification of victim and perpetrators in cases where counter allegations are made. 3. Familiarise the victim/survivor and their children with the Family Court setting and processes. 4. Ensure that the victim/survivor is accompanied to court hearings by someone who can provide them with effective support. 5. Ensure that the victim/survivor is able to attend court safely and without fear of harassment, using sector best-practice risk assessments and safety planning. 6. Provide post-court support and safety planning relevant to any orders imposed by the court. 7. Refer into THW other support services to meet the family s needs eg support for children/young people, counselling, peer group work, 1:1 specialist support 8. Ensure information and support is provided to victim/survivors to reduce the potential for misunderstandings, to enable them to avert conflict escalation, and to avoid breakdowns in compliance. 9. Inform victim/survivors on the best way to proceed in cases of non-compliance by other party. 10. Be an active member of multi-agency case meetings, maintaining good communications with other professionals involved and advocacy for the victim. Provide detailed reports for partner agencies and for the court. 11. Work with CAFCASS and all other relevant partners to ensure the timely collection and presentation of all information needed for court decision-making. 12. Produce detailed reports for CAFCASS and for the court i.e. Child Impact Reports. Act as subject matter experts for the Family Court in relation to domestic abuse. 13. Develop good working relationships with Family Court partner agencies and liaise with agencies about the risks and needs of victims 14. Provide advice and training to court officers and staff to promote the better understanding of the dynamics of domestic abuse within the Court setting. 15.Take steps to ensure that the impact of domestic abuse on the family as a whole and on the children is fully appreciated and understood by all involved in their journey through the court process. Safeguarding and administration. 16. Record case work accurately and ensure the administration of caseload is always up to date. 17. Attend regular case review meetings to communicate information regarding cases and share information around high-risk cases. 18. Participate in the work of safeguarding children and vulnerable adults, following THW policies and procedures, and the policies and procedures of the Local Children and Adult Safeguarding Boards. 19. Ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager or a DSL at THW. Additional Accountability The postholder may be expected to undertake wider duties outside of the scope of this job description on an ad-hoc basis which are appropriate to the level of the role and experience of the individual. Shift Work and Flexibility The postholder may be expected to work shifts, unsociable hours and may be expected to do so on a rota basis. This will be agreed on an individual basis depending upon the requirements of the role, business need and any reasonable adjustments required, and will be captured within the postholder s contract.
Nov 01, 2025
Full time
Primary Role Purpose The Family Court Pathfinder Programme is being trialled in selected court jurisdiction areas across the country. Due to this being expanded across the Black Country, THW have an exciting opportunity to work alongside partners from across the region to deliver specialist support as part of this project. The purpose of the programme is to address the ways in which Family Court processes fail victims of domestic abuse, and to ensure that practice changes and victims are able to access justice. The Pathfinder is tasked with ensuring that safe decisions are made about the future of children and that the safety and well-being of those children and of the non-abusive partner can be sustained throughout the court process and beyond, into the future. Essential to the work of the Family Court Pathfinder is the role of the Pathfinder IDVA, who will work in a way that empowers the victims/survivors and their children, helping them to navigate the process with confidence, and secure outcomes that are safe and respectful of their needs as the victims of domestic abuse. The Independent Domestic Violence Advisor (IDVA) Job Role Pathfinder IDVAs will be the main point of contact and support for victim/survivors and their children in the Family Court process, ensuring that they are well-informed and prepared for proceedings, and that they are well-supported throughout. Pathfinder IDVAs will provide detailed reports for the court to ensure that the impact of domestic abuse on the family as a whole and on the children is fully appreciated and understood. Pathfinder IDVAs will be the subject matter experts for the Court in relation to domestic abuse and will offer advice and training to court officers and staff to promote the better understanding of the dynamics of domestic abuse within the Court setting. This is a challenging role that requires empathy, compassion, excellent interpersonal and caseload management skills, and confidence working with partner agencies and advocating for clients. Organisational Accountability As a member of the organisation, the postholder will be jointly responsible with their wider peers in ensuring The Haven Wolverhampton fulfils its objectives and operates effectively and ethically. The postholder will prioritise the experience and welfare of service users and will fully understand relevant safeguarding policy and procedure in order to best support and protect them from harm. The postholder will report directly to an appropriate operational manager or coordinator within their business area and will be accountable to them, to their peers and to the organisation s Senior Leadership Team. The postholder will be prepared to support and cover their operational manager or coordinator as required. The postholder will be responsible for delivering the operational objectives of their business area under the direction of the line manager. The postholder will fully understand their responsibilities within the organisation s governance structure and will prioritise compliance. The postholder will proactively contribute towards an environment which is efficient, productive and supportive. The postholder will proactively report compliance and delivery concerns identified within the organisation and contribute towards an environment of accountability and continued improvement. Principle Accountability Act as the main point of contact and support for victim/survivors and their children in the Family Court process. 1. Identify and assess the risks and needs of victims of domestic abuse referred to the service using the DASH alongside Stalking, Honour-based Violence Risk Assessments, and Severity of Abuse Grid (SOAG), and where necessary the Respect Toolkit. 2. Implement additional assessments to support identification of victim and perpetrators in cases where counter allegations are made. 3. Familiarise the victim/survivor and their children with the Family Court setting and processes. 4. Ensure that the victim/survivor is accompanied to court hearings by someone who can provide them with effective support. 5. Ensure that the victim/survivor is able to attend court safely and without fear of harassment, using sector best-practice risk assessments and safety planning. 6. Provide post-court support and safety planning relevant to any orders imposed by the court. 7. Refer into THW other support services to meet the family s needs eg support for children/young people, counselling, peer group work, 1:1 specialist support 8. Ensure information and support is provided to victim/survivors to reduce the potential for misunderstandings, to enable them to avert conflict escalation, and to avoid breakdowns in compliance. 9. Inform victim/survivors on the best way to proceed in cases of non-compliance by other party. 10. Be an active member of multi-agency case meetings, maintaining good communications with other professionals involved and advocacy for the victim. Provide detailed reports for partner agencies and for the court. 11. Work with CAFCASS and all other relevant partners to ensure the timely collection and presentation of all information needed for court decision-making. 12. Produce detailed reports for CAFCASS and for the court i.e. Child Impact Reports. Act as subject matter experts for the Family Court in relation to domestic abuse. 13. Develop good working relationships with Family Court partner agencies and liaise with agencies about the risks and needs of victims 14. Provide advice and training to court officers and staff to promote the better understanding of the dynamics of domestic abuse within the Court setting. 15.Take steps to ensure that the impact of domestic abuse on the family as a whole and on the children is fully appreciated and understood by all involved in their journey through the court process. Safeguarding and administration. 16. Record case work accurately and ensure the administration of caseload is always up to date. 17. Attend regular case review meetings to communicate information regarding cases and share information around high-risk cases. 18. Participate in the work of safeguarding children and vulnerable adults, following THW policies and procedures, and the policies and procedures of the Local Children and Adult Safeguarding Boards. 19. Ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager or a DSL at THW. Additional Accountability The postholder may be expected to undertake wider duties outside of the scope of this job description on an ad-hoc basis which are appropriate to the level of the role and experience of the individual. Shift Work and Flexibility The postholder may be expected to work shifts, unsociable hours and may be expected to do so on a rota basis. This will be agreed on an individual basis depending upon the requirements of the role, business need and any reasonable adjustments required, and will be captured within the postholder s contract.