Job Description
Insurance & Claims Officer
12 month FTC
Islington
£59,000
Hyde is looking for an Insurance & Claims Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As an Insurance & Claims Officer at Hyde, you'll play a key role in managing insurance risks, handling claims, and overseeing legal disrepair actions. You'll ensure Hyde's insurance obligations are met efficiently and that we continue to provide a high-quality, customer-focused service to our residents.
Key Duties
- Manage the procurement and renewal of insurance services in line with contract requirements.
- Oversee insurance claims, liaising with insurers, loss adjusters, and contractors to ensure timely resolution.
- Monitor the performance of insurance providers and brokers to maintain service excellence.
- Lead and coordinate the management of legal disrepair claims, liaising with legal representatives and contractors to ensure compliance with Civil Procedure Rules.
- Support the Head of Asset Management in contract management duties, performance monitoring, and budget management for insurance and disrepair activities.
Why Join Hyde?
Hyde is part of the Hyde Group - one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.
As an Insurance & Claims Officer, we're seeking someone who can bring:
- Proven experience in insurance management, claims handling, and/or property risk management.
- Strong communication and collaboration skills to engage with internal and external stakeholders.
- A proactive mindset and passion for delivering customer-focused solutions.
- The ability to analyse data, manage complex claims, and oversee contractor performance.
The Benefits of Joining Hyde
- Excellent pension scheme
- Generous holiday allowance
- Life assurance
- Award-winning flexible benefits platform
- Support for learning and career development
- Hybrid working options available
Diversity, Inclusion & Accessibility
Equity, diversity, and inclusion are at the heart of who we are at Hyde. We're committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn't a one-off initiative - it's embedded in our culture and central to how we work every day.
As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond.
We reserve the right to close this advert early if a suitable candidate is identified.
