29 jobs found

Client Account Manager (Customer Success Manager) (Portsmouth, UK) Hybrid/Office based. Working Hours - 8.30-5.30pm Monday-Friday Salary - £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients' websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. To be considered for this role, you need at least 2-3 years of experience within a client facing role such as Account Management or Customer Success. In this role, you will be: Building & maintaining strong client relationships with a portfolio of customers. Hosting online meetings with various stakeholders to review progress of their desired outcomes. Identifying, qualify, and providing support and assistance to resolve issues including working with internal departments (Support/Product) if required Contributing to revenue growth by upselling/uplifting client contracts Negotiating contract renewals and expansion proposals Identifying further use cases to increase value and liaise regularly to develop strategies Work towards weekly KPI's and monthly targets; both individually and as a team What we offer you: Clear progression plan - 6 monthly salary reviews giving you the opportunity to promote and increase your earnings. World class training - A three week long onboarding process designed to help you learn our software and processes, and continued personal development thereafter. Team Incentives - recent trips include Vegas, Croatia, Rhodes and more for top performers. Regular company socials Commission scheme Enhanced Sick Pay, Maternity and Paternity pay. Pension scheme with employer contributions 25 days holiday plus bank holidays Free parking + onsite gym Employee assistance programme Hybrid working Here's what you'll need for success: At least 2-3 years of experience within a Sales/Account Management or Customer Success Background Experience in using CRM systems A confident personality/Great Communication Skills Experience interacting with Director Level individuals Strategic thinker with problem solving skills Confident & Tenacious Self-Starter with a passion for delivering & meeting targets Strong negotiating skills This role will require travel to our Portsmouth Office 3 days a week. If you feel you meet the skills listed above we would love to hear from you! Job Type: Full-Time, Monday -Friday Manager Account Service CSMPO25

The Job: Job Title: Senior Account Manager / Account Director Industry: Enterprise SaaS (Retail Loyalty) Working Set-Up: Remote first - Please note: Candidates must be UK based Salary - £70,000-£80,000 per annum plus commission Interview process: 3 stages (virtual) The Role: Leo Technology have partnered with a long standing client to help them make a critical hire for their tech sales team! This multi-national company are the market leaders in retail loyalty solutions. With an enterprise client base including Sainsburys, Tesco, Walmart, Woolworths, and Asda, they're looking for an experienced Senior Account Manager who can work with a number of their key accounts with the objective of creating and retaining long term, valuable partnerships. In this role, you'll be responsible for growing the revenue within each account by working to identify opportunities to upsell and cross sell. You'll assist with prospecting, and will be responsible for ensuring all clients receive a high level of customer service. This is an incredibly exciting opportunity for an experienced AM to join a growing global business where you can play a key role in their ongoing success. This position also has a clear progression path to 'Account Director', so it's perfect for someone ambitious! The Person: Significant experience working as an Account Manager within an enterprise SaaS environment Experience working in the retail loyalty sector is highly desirable Basic technical understanding of APIs Ability to manage complex client portfolios Proven track record of working to & hitting revenue targets Excellent communication skills - both written and verbal Interview Process: 1st stage: Intro call with the hiring manager 2nd stage: Panel interview 3rd stage: HR culture chat Important Notice: Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website

Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need In the Technology directorate we are responsible for: Enterprise Architecture Engineering National Security Digital Centre Leading the technical Digital and Data Function across Government Our priorities are: Improving the security, agility and cost of technology by eliminating legacy systems Establishing real time, data driven management of technology across government Reducing duplication and waste across government through coherent architecture and reuse Providing the infrastructure to connect digital services and technology communities Acting as the expert voice of the customer to strategic partners and commercial colleagues Pioneering the adoption of AI within the Digital and Data function Driving the adoption of hyperscale and SaaS platforms in a secure and resilient way Transforming and consolidating the end user experience for public servants Joining up and maximising the value of digital technology across the National Security community Job description The Chief Technology Officer (CTO) will also play a critical role in driving the join up with Government Digital and Data professionals in other departments in helping ministers achieve their ambition of making the UK the world's leading digital government. You will be a strong and credible function leader for engineering, technology and architecture professionals across government. Responsibilities include: Building and leading high performing teams of digital experts capable of leading technology thinking across government, including the National Security community. Leading cross-government technology decision making through formal mechanisms such as the CTO Council. Providing professional leadership, guidance and support to technical teams across government, identifying and developing technical leadership talent, and owning technical roles within the Digital and Data Capability Framework. Providing expert support, leadership and advice to technically complex and critical programmes across government. Delivering commitments in the Blueprint for Modern Digital Government, particularly those intended to strengthen and extend digital public infrastructure, such as the creation of a Digital Backbone to connect government services and communities. Developing and promoting best practice and standards, including the use of new technologies such as AI, drawing on practical experience within departments. Developing and agreeing cross-government technical architecture, to increase reuse and reduce waste and duplication. Working with colleagues across DSIT and other departments to deliver strategic outcomes: Person specification Person Specification/Essential Criteria: We're interested in: Strategic Leadership & Stakeholder Influence - Proven ability to lead expert functions and influence senior leadership, including CTOs and board-level stakeholders, in complex and politically sensitive environments. Programme Delivery & Agile Execution - Extensive experience delivering large-scale, high-profile programmes using agile methodologies, with strong budget management and prioritisation skills Innovation & Technology Strategy - Demonstrated success in researching emerging technologies and designing innovative, forward-thinking solutions that drive organisational transformation. Commercial & Supplier Management - Sophisticated approach to managing suppliers and commercial relationships within technology change programmes, ensuring innovation, value for money, and successful delivery. Team Leadership & Performance Management - Strong track record in leading diverse, cross-functional, and specialist teams, applying rigorous performance management to align efforts and achieve strategic goals. Communication & Sector Expertise - Excellent communication skills, with the ability to translate complex technical issues for non-technical audiences, and experience working in national security or similarly high-stakes environments.

6-month interim finance manager contract role (Bristol) A rapidly growing start-up business in Central Bristol is looking for an experienced finance manager to come & join the business from October onwards. This is initially a 6-month opportunity, with the potential to extend or go longer-term if the placement is successful. The business is open to day-rate of fixed-term contract options for this role, and we will be interviewing as soon as possible, to start in October 2025. This role will be responsible for looking after the management accounting and supporting data behind the company's revenue, COGS and CAC.The role requires the following skills and experience:The ability to handle large data sets in Excel, often from multiple disparate sources, to cleanse, validate and process (apply logic steps) to this data in order to generate accurate and robust reporting - both internally and externally - in respect of customer billing and payments data, and partner commissions.No line management responsibility - reporting to the Finance Director.Apply commercial acumen to stress test and generate insights from these data sets.Liaise and collaborate with key stakeholders around the business and within our key partners and suppliers to generate data.Contribute and/or own key elements of internal MI and analyticsKnowledge of SaaS business metrics is useful but not essential.Familiarity with data manipulation tools within Excel is critical.Be a qualified accountant (ACCA, ACA, CIMA) Location:Bristol office 2-3 days per week - flexible working hours available If you are immediately available for work and looking for an exciting opportunity within the SME/start-up space, please get in touch with Charles Maidment from the Hays Bristol senior finance interim/ contracts team. #

Why join Henderson Scott? At Henderson Scott, we're passionate about empowering our people to succeed. Whether through personalised development plans, performance-driven incentives, or initiatives that support balance and wellbeing, we create an environment where our leaders can thrive and build long-term, successful teams. As part of our continued growth, we're looking for a Tech Managing Recruitment Consultant - someone who can blend hands-on recruitment expertise with strategic leadership to drive the next phase of our technology division's success. If you're an experienced recruiter ready to step up, lead from the front, and shape a high-performing team, this is the opportunity for you. What's in it for you? Competitive base salary with uncapped commission - realistic 120,000+ OTE. The opportunity to lead, grow, and shape a thriving technology recruitment team. Tailored leadership development and structured progression within a private equity-backed organisation - become Director within 3 years. A collaborative, high-performance culture where your success is recognised and rewarded. Generous holidays, car allowance, private pension and healthcare Exceptional incentives and rewards, from national recognition events to European trips for top performers. More about us: Henderson Scott is a specialist recruitment partner with expertise across technology, sales, marketing, accountancy & finance, and legal. Founded with a focus on technology recruitment, we've evolved to support a diverse range of industries, connecting exceptional talent with leading employers across the UK and US. You'll be joining an established, high-performing team placing mid-senior to C-suite professionals into some of the most innovative and successful technology businesses globally. As part of the Search Recruitment Group, we combine decades of experience with modern recruitment strategies to deliver outstanding talent solutions. Your role as a Tech Managing Recruitment Consultant: Lead by example - managing your own recruitment desk while mentoring and developing consultants within your team. Drive growth by identifying and developing new business opportunities across the UK and US tech markets. Build and strengthen client relationships, acting as a trusted partner to senior stakeholders. Shape strategy, collaborating with senior leadership to refine and expand our technology proposition. Inspire excellence by fostering a collaborative, performance-driven culture that celebrates success. Who we're looking for: A proven Tech Recruitment Consultant with a strong track record of personal and team success. Experience recruiting into Technology or SaaS markets, ideally across the UK or US. Natural leadership qualities - able to coach, inspire, and elevate others. A commercial mindset, with a passion for growth, innovation, and results. Bright, ambitious, and motivated to make a lasting impact in a growing, private equity-backed business. If you're ready to lead, inspire, and accelerate your career with Henderson Scott, we'd love to hear from you. Apply today and become part of our next growth story. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Application Support Engineer (SQL) - Edinburgh/Glasgow Hybrid - 30K + 10% Bonus + On Call Applicants will need to demonstrate proven hands-on skills with SQL Rotational shifts (as it stands, will change once 24/7 support model comes in): Morning : 6am to 2:30pm (working from home these weeks) Mid : 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week) Late : 2:30pm to 10pm (working from home these weeks) On-call Rota (As it stands 1 in 4/5 weeks, comes into effect after probation cleared and you're settled into the team) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function. This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we've placed a number of them ourselves!). Key Responsibilities: Take the reins across Application Support Tackle support requests, prioritising, and escalating tickets to 2nd Line/above as needed Liaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothly Creation/management of user accounts within the core application and support portal Maintaining/monitoring remote client servers to ensure stability Knowledge-sharing and working with others to resolve/prevent issues Contributing to relevant projects, supporting config/change deployments, helping to foster best practices, and working to agreed procedures to make sure everyone's on the same page/working to agreed processes Helping to improve the wider function and bringing new ideas to the table where it comes to processes/workflows/etc. What they're looking for you to bring to the table: Proven track record in the Application Support / 1st Line Support domain/s with dealings in customer-facing scenarios Strong hands-on SQL and/or Azure SQL skills to query databases, identify root causes for backend issues, and troubleshooting problems Active Directory / Entra ID ( AzureAD ) skills Ability to support users/customers remotely Ideally a good grasp of relevant methodologies/processes such as ITIL/Change Management/etc. If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, bonuses and recognition rewards, healthcare, progression and more, apply now with your latest CV and let's have a chat before this is snapped up. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

IT Sales: Senior Partnerships Manager Construction SaaS Location: UK Wide Salary: £85k BASIC, £130k OTE + Excellent Benefits Ref: (phone number removed) Role: We re working with a well-recognised and rapidly expanding construction technology business that has experienced significant growth in the last two years. Our client is now entering an exciting new phase of expansion across the UK, Ireland & Middle East. To support this, they re now looking to appoint a partnerships manager in an influential role responsible for building their partner ecosystem from the ground up. This is a unique chance to design, create and execute a partnership strategy from scratch. You ll have full ownership and responsibility for the full partner lifecycle from identifying and sourcing potential partners, to onboarding, enablement, and long-term relationship management. The ideal candidate will be a natural entrepreneur who is proactive and comfortable operating in a fast-growing evolving business with proven experience in building a partner channel with end-to-end partnership management whilst working for a software business. Great if candidates have construction industry experience and knowledge. This is a fantastic opportunity to create a lasting impact in a scaling tech company that s reshaping one of the world s most important industries. You ll have the autonomy to build something from the ground up, influence our clients international growth and be part of a very supportive and forward-thinking leadership team. Required: Entrepreneurial, energetic, driven and hands on Minimum of 5-10 years experience in partnership management Proven background in building a partner ecosystem from the ground up SAAS/technology sales background Beneficial: Worked within a scale up business Construction industry knowledge and experience To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.

Key Account Manager Omagh, County Tyrone LOCATION: LoughTec Ltd RESPONSIBLE TO: Director of Sales MAIN PURPOSE OF JOB: The Key Account Manager (KAM) is responsible for managing, developing and retaining strategic client relationships, ensuring exceptional service delivery, and identifying opportunities for overall account growth. The successful candidate will possess strong attention to detail, the ability to translate technical data into actionable insights, and a desire to continuously expand their technical knowledge within the IT and cyber security sector. You will act as the primary liaison between the LoughTec account management and technical teams for key clients, coordinating internal teams to ensure seamless delivery, accurate reporting, and proactive issue resolution. Main Duties and Responsibilities: Serve as the main point of contact for a defined group of key clients, ensuring consistent, responsive, and professional communication. Develop a deep understanding of each clients environment, challenges, and objectives to deliver tailored IT and cybersecurity solutions. Translate technical data, service metrics, and incident trends into clear, meaningful insights for clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint / dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue and profitability metrics forecasts. Support technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts to enhance client value and retention. Acquire and maintain vendor and technical certifications relevant to LoughTecs product portfolio and partner ecosystem. Stay informed of market trends, competitor activity, and emerging technologies in IT managed services and cybersecurity. Assist in overall marketing and website strategies to drive engagement and enquires. Collaborate closely with Sales, Technical, and Operations teams to ensure flawless service and project delivery and customer experience. Honesty, transparency and integrity is critical within this role Participate in industry events, webinars, events and client engagements to represent LoughTec and strengthen brand presence. Essential Criteria Minimum of 3 years experience in a Key Account Manager, Customer Success Manager, or Technical Account Manager role in a sales & technical environment (ideally within the last 3 years). Proven ability to manage complex client relationships and deliver consistent value through strategic account management. Strong attention to detail, with an analytical mindset and the ability to interpret and communicate technical data clearly especially in CRM, Multiple Product systems, Excel, PowerPoint. Demonstrated competence in reporting, PowerPoint presentations, and data-driven storytelling. Excellent problem-solving and issue resolution skills, with a proactive and accountable approach. Ability to self-learn and understand complex IT and cybersecurity products and services quickly whilst being supported and trained also. Highly organised, with strong planning, prioritisation, and time management skills. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems. Strong interpersonal and communication skills, capable of engaging at both operational and senior executive levels. Self-sufficient and capable of working both independently and collaboratively within a high-performance team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service delivery metrics. Current or planned industry learning and/or certifications Why Join LoughTec? Work with a forward-thinking team at the forefront of cybersecurity and managed services. Ongoing professional development, including funded certifications and industry training. Opportunity to influence high-value client relationships and shape the companys growth trajectory. Competitive salary and benefits package, with clear progression pathways. Application deadline date: 17:00 Friday 28th Nov 2026 ADDITIONAL INFORMATION Training: Internal training on products and services will be provided. However, staff are also expected to be consistently keeping abreast of new developments, which would impact on his/her areas of responsibility. Bonus Schemes: Rewards scheme that staff can use to purchase prizes. There is an end of year staff bonus. There is a further staff bonus if the company achieves its annual target figures. Everyone gets their Birthday off as a paid day. Travel: is claimed at 33p per mile for site visits. Hours of Work: normal working hours will be Monday to Friday, 9.00am to 5:00pm. Death in Service: in service cover will be x annual salary. Health Insurance: plan is available to all employees. Work From Home: LoughTec provides a hybrid working environment with WFH available, when required. Salary Sacrifice Electric Car Scheme: LoughTec has an Electric Car Scheme available to all employees. Loughtec Ltd is an Equal Opportunities Employer.

IT Sales: Business Development Manager HCM/WFM Solutions Location: UK Wide Salary: £70k BASIC, £140k OTE + Car Allowance + Excellent Benefits Ref: (phone number removed) Role: Our client, a respected leader within the workforce management sector, is seeking an experienced new business sales professional to join its tight knit sales team which is well supported by the leadership team. In this role, you will be selling a leading WFM software platform and additional solutions (which streamline workforce planning and increase efficiency) predominantly into new logos with over 500+ employees across different verticals whilst also managing a select small number of existing accounts. The ideal candidate will be a self-motivated and hard-working new business hunter with proven experience selling WFM, HR, Payroll or ERP software within the engineering, manufacturing, distribution sectors. This is an excellent opportunity to join a well thought of brand in the WFM space, offering autonomy, longevity, strong earning potential, and the chance to make a real impact, Required: Proven track record of new business wins Sold into the private sector Minimum of 5+ years experience selling WFM/HR/Payroll/ERP software Stable career record Beneficial: Experience selling software into the engineering, manufacturing & distribution verticals To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.

IT Sales: Business Development Manager Blue Lights Software Location: Midlands-South (Hybrid) Salary: £60k-£90k BASIC, £120k-£180k OTE + Benefits Ref: (phone number removed) Role: Are you ready to join a fast-growing, innovative SaaS company making waves in the Blue Light technology sector? With a strong foundation in the UK and an impressive client portfolio across Police, Fire, and Ambulance services, our client is now set to accelerate their expansion across the UK Police Forces. Following significant success delivering mission-critical software solutions to emergency service organisations, this dynamic company is seeking to build on that momentum and strengthen its presence across the Police sector. To drive this growth, our client is searching for a Business Development Manager to lead their commercial strategy and spearhead expansion efforts. This is a pivotal role for an experienced closer with deep connections within the UK Police landscape and a passion for technology that transforms how emergency services operate. You ll be responsible for making the sales process your own, developing new business opportunities with Police forces and other Blue Light organisations, and shaping the company s go-to-market strategy across key regions. The ideal candidate will have a proven track record in SaaS or enterprise software sales, experience selling into the 43 UK Police Forces, and a strong background in business development and relationship management. Based in the UK with hybrid working, you ll have the autonomy to make a real impact, working closely with the leadership team and senior decision makers across the Police sector. This is an exciting opportunity for someone looking to accelerate their career within a forward-thinking company, offering a highly competitive package, with a clear goal in mind Required: 3-5+ years experience selling into Blue Lights sector Network of connections within UK Police Forces Experience in business development, track record of new business wins Ability to work remotely with a strong drive SaaS/Technology sales background Beneficial: Worked within a scale up business A stable career record Sold a blend of SaaS and Consultancy To apply: Call Freddie Osborne on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.

Business Development Executive Hybrid (London) Make a Real Impact While Accelerating Your Career Join Social Value Portal, the market leader in measuring and maximising social value, as we expand our award-winning team. We re hiring a Business Development Executive to help deliver our mission of unlocking £100 billion in social value - driving positive impact for people, places, and the planet. Enjoy flexible hybrid working (2 3 days in our London office), a £45,000 base salary plus £20 25k OTE, and exceptional benefits designed to help you thrive inside and outside work. Why You ll Want to Join Us At Social Value Portal, we believe business can be a force for good. Since 2014, we ve empowered organisations across private sector to measure and grow their social impact using our world-leading digital platform and consultancy expertise. We ve already delivered £56 billion in measurable social value - and we re just getting started. As part of our high-performing sales team, you ll have the opportunity to work directly with senior leaders, learning from some of the best in the business while playing a key role in landing new enterprise-level partnerships. You ll work across private sectors, supporting some of the UK s most influential organisations to deliver tangible social change. What You ll Be Doing Partner closely with senior Business Development Managers and Directors to build and execute account strategies targeting large-scale and enterprise clients. Research and develop tailored outreach plans to engage decision-makers across a named portfolio of target accounts. Manage inbound and outbound opportunities, progressing leads from initial contact through to qualified sales opportunities. Create compelling, values-driven proposals and pitches that align with clients social impact goals. Collaborate with Marketing, Product, and Consultancy teams to align solutions and deliver exceptional client experiences. Maintain accurate pipeline management in Salesforce and proactively report on performance. Support key events, networking opportunities, and industry partnerships (including TechUK collaborations). What We re Looking For Proven B2B sales success in a Business Development, Sales Development or Account Executive role. Experience working within SaaS, technology, or professional services environments. Excellent communication and presentation skills, with the ability to craft engaging proposals. Highly self-motivated, inquisitive, and proactive - someone who thrives in a fast-paced, entrepreneurial environment. Confident using CRM tools (Salesforce preferred) and digital sales platforms like LinkedIn Sales Navigator. A genuine interest in social value, ESG, sustainability or CSR - you care about the impact of your work. What You ll Get We look after our people because we want you to do your best work - and feel great doing it. £45,000 base salary (depending on experience) £20,000 £25,000 OTE paid annually Hybrid working 2 3 days a week in our London office, flexible start times, and remote working options Private medical insurance 25 days annual leave plus UK bank holidays and your birthday off 6 paid volunteering days each year to give back to causes you care about Ethical pension scheme (up to 5% employer match) Annual learning budget for your personal and professional growth Cycle to work scheme Enhanced parental leave and life assurance (4x salary) An inclusive, purpose-driven culture where everyone can belong and thrive At Social Value Portal, inclusion is more than a policy - it s who we are. Over 60% of our decision-makers are female, 10% of our team are trained Mental Health First Aiders, and our Inclusion Committee drives initiatives that ensure everyone s voice is heard. Ready to Make a Real Difference? If you re commercially sharp, motivated by purpose, and want to join a business that s transforming how organisations deliver value to society we d love to hear from you. Click to Apply.

Director of Growth & Innovation Norwich (Hybrid) £100,000-£120,000 The Company A leading market intelligence and consultancy business supporting the global energy transition is seeking a Director of Growth & Innovation! With strong profitability and sustained double-digit growth, the company has built an outstanding reputation for delivering data-led insights and subscription-based products to over 400 international customers; now part of a global data and insights group, the business is entering its next phase, defined by innovation, AI-driven product development, and diversification beyond offshore markets. With a talented in-house research and technology team, this is a pivotal moment to shape the future direction of a trusted, market-leading brand! The Role As Director of Growth & Innovation, you will define and execute the company's strategy for new product development, diversification, and AI adoption. Reporting to the senior leadership team, you'll lead the end-to-end innovation roadmap: from concept and proof of concept through to market launch and commercial success. This is both a strategic and hands-on position; you'll identify high-value opportunities across new energy markets, lead cross-functional collaboration between research, technology, and sales, and ensure that innovation directly drives growth, profitability, and client impact. Here are some of your key responsibilities: Define and deliver the innovation and growth strategy across products, data, and technology Translate emerging opportunities into commercially viable data products and subscription services Champion the integration of AI and automation to enhance efficiency, scalability, and product differentiation Lead the full product lifecycle from ideation to execution, ensuring alignment with business and P&L goals Build and mentor a high-performing, commercially minded innovation team Foster a culture of creativity, experimentation, and commercial accountability Collaborate with leadership to drive market expansion and new sector entry (e.g., onshore wind, solar, energy storage) Your Skills & Experience Proven track record of driving growth, innovation, and profitability in a data, SaaS, or subscription-based business Strategic leader with commercial acumen and experience managing P&L or product portfolios Deep understanding of product development, data-driven innovation, and emerging AI applications Experience leading multi-disciplinary teams across research, technology, and commercial functions Entrepreneurial mindset with a passion for building and scaling new products and business lines Energy or renewables experience is beneficial but not essential How to Apply Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

CEO Remote (with travel to London for meetings every two weeks) About the company Our client's promotion platform is a comprehensive solution for managing and optimising marketing promotions. It includes a powerful promotion engine, secure coupon code management, loyalty and referral campaigns, and engaging onsite experiences - all designed to help e-commerce businesses influence behaviour, increase conversion, and drive long-term customer value without the headache of juggling multiple systems. The platform delivers exceptional outcomes for some of the world's largest and most esteemed brands. They were honoured with the Best Technology award at a recent industry event. The company provides equal opportunity in a zero-discrimination workplace and not just welcomes but also embraces everyone without regard to sex, race, colour, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. Benefits - Competitive salary - 4-Day Work Week: A company-wide policy - Participation in EMI Share Option Scheme - Remote-First Culture: Work from home with regular team meetups - Flexible Working Hours: Built on trust and performance, not clock-watching - Private Healthcare: Comprehensive cover via AXA Healthcare and HealthShield - Death-in-Service Cover - Pension: 3% employer contribution, plus employee contributions - Wellbeing Support: Mental health resources, eye care, and wellness tools - MacBook & Home Office Setup: We provide everything you need to do your best work Purpose of the Role With new products launched and a strong, talented team in place, the business needs a CEO who will lead them through their next phase of growth, ensuring that strategy and commercial execution are fully aligned to determine the best routes to high growth for their market-leading products. The CEO will drive an effective go-to-market motion, creating clarity, cohesion, and accountability across the organisation. This role will also focus on inspiring and developing their people, fostering a high-performance culture while upholding the company's core values and ethos. Responsibilities Vision, Strategy & Leadership - Lead the business with a focus on clarity of mission, measurable objectives, and alignment across teams - Champion the company vision, ensuring it is understood and adopted throughout the business - Represent the business externally and internally as the figurehead of the next phase of growth - Work closely with the team on refining our positioning and storytelling in the market Commercial Growth - Oversee marketing, sales, and customer success to deliver a unified and effective GTM motion - Provide experienced leadership to the sales team to drive revenue growth, adopting a practical approach initially, with the intention of recruiting a senior sales professional at a later stage - Set and monitor KPIs across the funnel: acquisition, conversion, retention, and expansion - Ensure pricing, packaging, and positioning remain competitive and aligned to market needs - Hire, coach, and enable future senior commercial leaders to build out scalable functions Operations & Execution - Drive company-wide focus on delivery, efficiency, execution, and impact - Maintain financial oversight and resource allocation in line with strategic goals - Guide the business through budgeting and planning cycles, balancing ambition with sustainable growth in a founder-owned, privately funded environment Team & Culture Leadership - Lead a strong leadership team and empower others to lead with autonomy and clarity - Support team development, internal communications, and transparency through change - Champion a culture of performance, accountability, and continuous improvement - Ensure the culture of diversity and inclusivity continues to flourish Governance & Shareholder Engagement - Work with the Board of Directors, made up of the founders, to report performance, propose decisions, and manage risk - Be accountable for ensuring alignment with shareholder goals and legal/fiduciary responsibilities - Lead strategic partnerships, external communications, and any capital-raising efforts About the ideal candidate You are a strategic leader with the vision, drive, and resilience to take the business to its next stage of growth. You thrive on solving complex problems, making bold calls, and inspiring teams to achieve extraordinary results. - Strategic problem solver - able to analyse complex challenges, define options, and chart a clear path forward - Decisive prioritiser - confident in making tough calls on products, markets, and opportunities to pursue or walk away from - Data-driven and analytical - identifies the right KPIs, uses data to shape strategy, and makes evidence-based decisions - Comfortable with ambiguity - acts decisively even without complete information - Entrepreneurial mindset - practical, pragmatic, and unafraid to get stuck in, with zero ego - Resilient under pressure - maintains composure and focus during setbacks or high-pressure situations - Go-to-market fluent - understands how marketing, sales, and customer success combine to create a growth engine - Commercially sharp - quickly spots revenue opportunities, knows where quick wins lie, and balances short- and long-term growth - Sales leader - persuasive, skilled at pitching, negotiating, and closing deals, able to lead and coach others - Inspiring leader - motivates and unites the team around a shared vision, fostering accountability, transparency, and high performance. Cares deeply about the team's development, culture, and success - Clear communicator - compelling and credible with both internal and external stakeholders Requirements for the role - Demonstrable experience leading a sales function with accountability for revenue growth, either as a dedicated new business leader or as part of a broader leadership role. You can demonstrate strong commercial judgement, customer engagement, and smart resource allocation - Experience with the unique challenges of fast-moving, resource-constrained environments. You've built structures and teams from the ground up while remaining agile and adaptable - Direct experience in B2B online technology businesses, with a deep understanding of how product, customer, and market dynamics shape commercial success - Experience implementing and turning strategy into action across functions, ensuring alignment, focus, and accountability - Experience leading and developing high-performing teams, motivates and unites the team around a shared vision, fostering cultures of accountability, transparency, and achievement These are not required, but advantageous - Experience leading a business through commercial scaling - SaaS, martech or related industry experience - Experience in contributing to company-wide strategy development - Direct experience designing and executing a go-to-market strategy - Strong financial literacy - understands SaaS metrics, unit economics, and can model commercial decisions - Previous CEO experience in an SME - Merger & acquisition exposure - Passion for AI Assessment Process Successful applicants will be invited to participate in the interview process below: - Stage 1: Exploratory Questions: Answering short exploratory application questions - Stage 2: First Interview (45 minutes): A video call with the founders - Stage 3: Second Interview (90 minutes): An interview and presentation to the leadership team. Includes an interview task set in advance - Stage 4: Strategy Workshop (2 hours): A strategy session with the leadership team Other organisations may call this role Chief Executive Officer, or Managing Director. To apply, please select the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Job Title: Service Desk Analyst / 1st Line Support Location: Theale, UK Type: Full-Time (Mon-Fri, 40 hours/week) Reports to: Service Desk Manager Overview We're looking for a proactive and customer-focused Service Desk Analyst to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll assist with business engagement activities, such as running virtual "Tech Bar" sessions and creating user-friendly content like the "Tech Tuesday" tips newsletter. This role requires strong communication skills, attention to detail, and a genuine passion for IT support and service excellence. Key Responsibilities Provide first-line IT support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal knowledge articles Follow security procedures and contribute to a secure IT environment Requirements Essential Skills & Experience: Experience in a similar IT support or technical role Familiarity with ServiceNow or similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with Active Directory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English Desirable: Exposure to automation, scripting, or low-code tools (e.g. Power Platform) Experience with cloud/SaaS platforms and video conferencing systems Other: Must be willing to undergo baseline security clearance Positive attitude, team player, and problem-solver

Job Title: Service Desk Analyst / 1st Line Support Location: Theale, UK Type: Full-Time (Mon-Fri, 40 hours/week) Reports to: Service Desk Manager Overview We're looking for a proactive and customer-focused Service Desk Analyst to join our ServiceNow team. You'll be the first point of contact for technical support, helping global end users resolve issues via our ServiceNow ticketing system and following IT policies and procedures. In addition to typical 1st line support duties, you'll assist with business engagement activities, such as running virtual "Tech Bar" sessions and creating user-friendly content like the "Tech Tuesday" tips newsletter. This role requires strong communication skills, attention to detail, and a genuine passion for IT support and service excellence. Key Responsibilities Provide first-line IT support for hardware, software, and applications (Windows 10/11, M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in Active Directory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal knowledge articles Follow security procedures and contribute to a secure IT environment Requirements Essential Skills & Experience: Experience in a similar IT support or technical role Familiarity with ServiceNow or similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with Active Directory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English Desirable: Exposure to automation, scripting, or low-code tools (e.g. Power Platform) Experience with cloud/SaaS platforms and video conferencing systems Other: Must be willing to undergo baseline security clearance Positive attitude, team player, and problem-solver

Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Calling Senior Sales Trailblazers. Deal Closers. Strategic Heavyweights. Ready to sell smarter, scale faster, and lead stronger? If you re a high-performing account manager with a proven track record of growing key accounts and closing complex deals this is your next big move. At COOLSPIRiT , we don t settle for average. We re trusted by some of the UK s biggest organisations to deliver mission-critical data and infrastructure solutions, and now we re looking for a Senior Account Manager who s ready to own a portfolio, influence strategy, and drive serious results. Big brands. Bigger opportunities. And the backing to do your best work yet. - The Role at a Glance: Senior Sales Account Manager Chesterfield, Derbyshire £45,000 £55,000 Base (£90,000 - £110,000 OTE) + Benefits Plus Accelerators, Bonus, Pension, Health & More Business: COOLSPIRiT - UK s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background / Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databaracks), we re on a mission to redefine sales leadership. For over 25 years, we ve powered the UK s top organisations with state-of-the-art data management and security solutions. Now, we re looking for a dynamic Account Manager to join the team. We see our Account Managers as strategic partners to our clients not just salespeople. What We re All About: Born in Derbyshire, we ve spent decades earning the trust of the UK s most prominent organisations. Here at COOLSPIRiT : + Integrity, honesty, and mutual respect aren t buzzwords - they re our backbone. + We don t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. + Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that s second to none. The Senior Sales Account Manager Opportunity: This isn t about filling a role - it s about writing your legacy. Here s what your day looks like: Strengthen Client Relationships: Be the go-to champion for our clients! Keep them engaged and satisfied by managing contract renewals, aligning pricing, and staying one step ahead to tackle churn risks proactively. Drive Upselling & Cross-Selling: Spot opportunities to elevate client success! Expand their product use, introduce impactful new services, and deliver proposals that genuinely make a difference. Be the Relationship Architect: Own your client relationships! Resolve issues swiftly, lead regular business reviews, and ensure every interaction aligns with their goals and aspirations. Turn Leads into Wins: Team up with Sales Development to transition qualified leads into lasting partnerships. Handle seamless handoffs, conduct discovery sessions, and seal the deal with confidence. Strategise for Success: Craft game-changing account plans to drive growth. Maintain crystal-clear pipelines, forecast accurately, and keep our CRM impeccably up to date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves, track industry trends, and share insights that help shape our product and strategy. Ensure Accuracy & Compliance: Stay detail-focused with seamless billing, precise documentation, and full compliance with company policies to keep everything running like clockwork. Are You Our Perfect Fit? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services you don t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Take Ownership of Success: You don t just meet targets - you surpass them. With a proven record of driving renewals and expanding accounts, you treat every client like your own business, delivering results that matter. Think Strategically: You thrive on seeing the big picture. By understanding the unique needs of each account, you design tailored solutions that create lasting value and drive long-term growth. Masterful Communicator & Collaborator: Your ability to connect with clients and internal teams builds trust, accelerates progress, and ensures everyone stays aligned on achieving shared goals. Driven by Growth: You re always evolving. Whether it s through new insights, market trends, or client feedback, you constantly refine your strategies to stay ahead and deliver even greater impact. Salary & Rewards: + Competitive Earnings: Up to £55k base + commission that rewards your brilliance. + Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. + Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. You ve already proven you can perform - now step into a role where your expertise will be valued, your ideas heard, and your success properly rewarded. At COOLSPIRiT , you'll partner with top-tier clients, shape high-value solutions, and lead the kind of deals that define careers. If you re ready to stop coasting and start climbing, hit Apply and let s make it happen. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.