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Role : Community Alarm Officer Location : Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - Initially 3 months, with potential for extension Hours : 36 hours per week, including evenings, weekends and bank holidays as part of a 24-hour rota Work Style: On-site / Mobile working Rate : £16.71 per hour PAYEPertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours. Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role. Key Responsibilities: Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable. Carry out planned "Daily Rounds" at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden. Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout. Maintain accurate and detailed records of all actions taken during emergency and routine calls. Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams. In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems. Provide access for contractors and ensure buildings are secure following incidents such as break-ins. Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services. Support Helpline Control Station operations as required, including alarm installation duties and call handling backup. Participate fully in training, team meetings, supervision, and follow all health & safety, equal opportunities, and confidentiality policies. Requirements: Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity. Experience of dealing with emergencies calmly and effectively. Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people. Strong written and verbal communication skills, including accurate record-keeping and clear reporting. Current First Aid certificate and willingness to participate in ongoing training and development. Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance). Physically able to assist or transfer frail/disabled residents when required. Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays. Commitment to confidentiality, equal opportunities, and safeguarding vulnerable residents. About Us: For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times "Best 100 Companies to Work For" for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service. Data & Compliance Notice: The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit fpn.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault. Configure and manage SAN environments using Brocade or Cisco SAN switches. Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and application requirements. Monitor and troubleshoot storage performance issues and participate in incident resolution. Support backup and archival processes and contribute to capacity planning. What you'll bring Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive. Familiarity with NetBackup and tape library management. Exposure to VMware virtualization technologies. Understanding of AWS storage services and cloud integration. Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana. Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements A collaborative team player with excellent communication skills. Demonstrated ability to share knowledge and support team learning. Proactive and eager to learn new technologies and approaches. Comfortable working in a dynamic, fast-paced environment. Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault. Configure and manage SAN environments using Brocade or Cisco SAN switches. Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and application requirements. Monitor and troubleshoot storage performance issues and participate in incident resolution. Support backup and archival processes and contribute to capacity planning. What you'll bring Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive. Familiarity with NetBackup and tape library management. Exposure to VMware virtualization technologies. Understanding of AWS storage services and cloud integration. Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana. Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements A collaborative team player with excellent communication skills. Demonstrated ability to share knowledge and support team learning. Proactive and eager to learn new technologies and approaches. Comfortable working in a dynamic, fast-paced environment. Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault. Configure and manage SAN environments using Brocade or Cisco SAN switches. Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and application requirements. Monitor and troubleshoot storage performance issues and participate in incident resolution. Support backup and archival processes and contribute to capacity planning. What you'll bring Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive. Familiarity with NetBackup and tape library management. Exposure to VMware virtualization technologies. Understanding of AWS storage services and cloud integration. Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana. Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements A collaborative team player with excellent communication skills. Demonstrated ability to share knowledge and support team learning. Proactive and eager to learn new technologies and approaches. Comfortable working in a dynamic, fast-paced environment. Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault. Configure and manage SAN environments using Brocade or Cisco SAN switches. Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and application requirements. Monitor and troubleshoot storage performance issues and participate in incident resolution. Support backup and archival processes and contribute to capacity planning. What you'll bring Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive. Familiarity with NetBackup and tape library management. Exposure to VMware virtualization technologies. Understanding of AWS storage services and cloud integration. Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana. Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements A collaborative team player with excellent communication skills. Demonstrated ability to share knowledge and support team learning. Proactive and eager to learn new technologies and approaches. Comfortable working in a dynamic, fast-paced environment. Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault. Configure and manage SAN environments using Brocade or Cisco SAN switches. Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and application requirements. Monitor and troubleshoot storage performance issues and participate in incident resolution. Support backup and archival processes and contribute to capacity planning. What you'll bring Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive. Familiarity with NetBackup and tape library management. Exposure to VMware virtualization technologies. Understanding of AWS storage services and cloud integration. Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana. Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements A collaborative team player with excellent communication skills. Demonstrated ability to share knowledge and support team learning. Proactive and eager to learn new technologies and approaches. Comfortable working in a dynamic, fast-paced environment. Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. We are seeking a highly skilled and experienced Senior Storage Engineer to join our dynamic team. The ideal candidate will have deep expertise in a wide range of storage technologies and systems, with the ability to work both independently and collaboratively within a global team environment. What you'll do Deploy and maintain enterprise storage solutions using Dell PowerScale, Unity, and PowerVault. Configure and manage SAN environments using Brocade or Cisco SAN switches. Manage a large-scale, complex NAS environment based on PixStor, Ngenea, and Spectrum Scale (GPFS) components. Develop and maintain automation scripts using Python and Bash to support storage operations and monitoring. Administer storage systems across Linux and Windows platforms. Ensure high availability, performance, and scalability of storage infrastructure. Maintain comprehensive documentation for storage configurations, procedures, and operational standards. Collaborate with cross-functional teams to support business and application requirements. Monitor and troubleshoot storage performance issues and participate in incident resolution. Support backup and archival processes and contribute to capacity planning. What you'll bring Proven experience with Dell PowerScale, Unity, and PowerVault or similar SAN and NAS storage systems. Hands-on expertise with Brocade or Cisco SAN switches. Strong scripting skills in Python and Bash. Solid understanding of Linux and Windows operating systems. Ability to produce and maintain clear, structured technical documentation. Strong problem-solving skills and attention to detail. Desired Technical Skills Experience with IBM Spectrum Protect (TSM), Spectrum Scale (GPFS), and Spectrum Archive. Familiarity with NetBackup and tape library management. Exposure to VMware virtualization technologies. Understanding of AWS storage services and cloud integration. Knowledge of monitoring tools such as Zabbix, Prometheus, and Grafana. Experience with Pixstor and Ngenea products is highly advantageous. Other Requirements A collaborative team player with excellent communication skills. Demonstrated ability to share knowledge and support team learning. Proactive and eager to learn new technologies and approaches. Comfortable working in a dynamic, fast-paced environment. Working from the office two days a week with occasional travel to other sites in the UK Team overview Content technology and innovation Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley : Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Security Cleared Site Reliability Engineer - Contract Outside IR35 - 3 months+ -Hybrid We are seeking a Lead Operations/Site Reliability Engineer to take ownership of day-to-day operations across a legacy technology estate. The role will focus on maintaining service stability, ensuring operational readiness, and leading the response to incidents and outages. The Lead Operations/Site Reliability Engineer will play a pivotal role during the transition phase by embedding operational standards, improving monitoring and support processes, and enabling knowledge transfer into ongoing service delivery teams. Key Responsibilities: Lead daily operational support of legacy systems, ensuring availability, performance, and resilience. Manage incident, problem, and change activities in line with ITIL and enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead root cause analysis and service improvement initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and aligned to business needs. Oversee job scheduling, batch management, and automation activities (e.g., Tivoli Scheduler). Collaborate with Infrastructure, Development, and Architecture teams to support upgrades, migrations, and modernisation efforts. Mentor operations engineers and manage knowledge transfer from discovery into business-as-usual operations. Competencies: Technical background in Java, AWS and Kubernetes Customer Engagement management. Strong leadership and coordination skills across technical and non-technical stakeholders. Excellent analytical and diagnostic abilities, with a structured approach to discovery and documentation. Skilled in documenting processes, monitoring metrics, and reporting on operational health. Excellent communication and documentation skills for effective knowledge capture and handover. Excellent communication skills, particularly in high-pressure incident management situations. Ability to operate in both deep technical detail and higher-level architectural/system view. Analytical and detail-oriented, with a continuous improvement mindset. Incident Management, Resilient under pressure and effective at prioritising competing demands. Experiences: Ability to prioritise effectively in a complex, multi-system environment. Technical skills in Java, AWS and Kubernetes Current and active SC Clearance Proven track record in managing/supporting enterprise-scale services. Experience of working in a multivendor environment, where co-ordination, triage and joint working is essential for operational activities. Familiarity with ITIL-aligned service management . Building KT libraries Previous involvement in system migrations, re-platforming, or legacy modernisation programmes highly desirable. Background in high-availability, disaster recovery, and enterprise integration patterns. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

As the software/PLC Programmer you will be responsible for developing and maintaining high-quality PLC-based control and monitoring software to support industrial and energy systems. The role ensures programmed solutions are reliable, safe and delivered inline with technical specifications, engineering standards, and customer requirements. Working closely with the engineering and control team, you will support the full life cycle of control systems, including design, testing, commissioning and operational troubleshooting whilst maintaining robust documentation and configuration control. Responsibilities: Design, develop, enhance, and test PLC-based control applications using CODESYS (IEC (phone number removed) languages: ST, FBD, SFC, LD). Implement and debug logic for real-time systems, control panels, and industrial automation networks. Translate functional specifications into detailed, maintainable, and scalable program logic with an emphasis on safety. Integrate third-party hardware and protocols (e.g., Modbus TCP/RTU, CANopen, OPC UA, Ethernet/IP). Support Factory Acceptance Testing (FAT), Sit Acceptance Testing (SAT), and commissioning activities as required, Maintain accurate technical documentation, version control, and configuration backups in accordance with internal quality processes. Diagnose and resolve issues in live environments, supporting both local and remote troubleshooting. Collaborate with the wider team to deliver best-in-class monitoring solutions. You: Qualifications Appropriate Engineering qualification Experience Essential: 2+ years' experience with CODESYS or similar platforms (e.g., Siemens TIA Portal, Beckhoff TwinCAT, WAGO e!COCKPIT). Strong knowledge of IEC (phone number removed) programming languages, especially Structured Text (ST). Proven experience developing logic for industrial automation or energy control systems. Familiarity with control system design principles (signal conditioning, interlocks, safety systems). Ability to read and interpret electrical schematics and P&IDs. Skilled in testing and debugging both simulated and live systems. Desirable: Experience with BESS, HVAC controls, or renewable energy systems. Knowledge of networking, routers, firewalls, and industrial communication protocols. Exposure to visualization/HMI platforms (e.g., CODESYS Visualization, Ignition, Wonderware). Experience with Linux-based embedded systems or RTOS. Hands-on experience with WAGO PLCs and edge computers. Knowledge of cloud computing and visualisation tools (e.g., Grafana) Please apply for immedite consideration At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO RESPONSIBILITIES AND ACCOUNTABILITIES Operational Local Support Activities Respond to and resolve in person first and second line IT incidents logged via direct walk up or via global IT Service Desk. Deliver effective incident queue management via current call logging toolsets. Prioritise ticket resolution workload on predefined Service Level Agreements with proactive and timely status updates until resolution. Act as a key technical escalation point, providing guidance and support for more junior members of the team, take a lead in driving resolutions for IT problems, linking in with relevant teams where required. Produce regular incident reporting statistics, analysing trends and using information to identify problems or service improvements. Perform PC upgrades using defined internal processes, including data backups and restore. Provide IT support for events such as new joiner inductions, VIP meetings and other events where required. Maintain good knowledge of all PC hardware models in the environment, including specifications and internal customer PC model eligibility criteria. Act as the dedicated point of contact for selected premium support customers. Support internal bespoke support environments where requested. Regularly review processes, propose and implement improvements with necessary approvals to ensure processes remain relevant. Assist Technology Support infrastructure team as on-site point of contact for remote hand support requirements. Act as a technical resource for key technology projects when required. Act as a trusted security champion to ensure Accenture continue to meet and exceed our internal security and compliance goals. Technology Support, Maintenance & Management Act as an AV Cyviz subject matter expert (SME) to ensure dynamic and innovative use of the Cyviz AV installations for business as usual and special events Provide ongoing support of the Cyviz Megascreen installations and associated environments. Create and maintain pre-event checklists for all AV enabled spaces. Proactively test and make sure all systems are online and operational. Set up and install additional equipment as required for the AV offering (video screens, video monitors, connecting wires and cables, sound speakers etc.) for events and functions. Ensure equipment is installed and managed according to its designated layout. Monitor speakers to ensure playback quality. Test and resolve equipment issues. Diagnose and correct media system problems. Send in equipment for repairs as needed. Clean audio and video equipment and store properly. Ensure the safe transfer and shipment of equipment. Maintain inventory of equipment. Liaise with the wider UKI LTS team for asset management policies and disposals. Have a basic understanding of the capital spend associated with AV technology, including Depreciation and Interest and asset write offs, working with the program and change function. Maintain an active curiosity in AV technology (both present and upcoming) in order to advise and support with requests or queries around new technology Customer Relationship Management Build effective relationships with customers, actively seeking out and responding to feedback in order to deliver a high level of customer service. Assisting in the planning and delivery of customer education sessions to help promote the knowledge and use of AV technologies Provide support for Events across the Ireland estate Work closely with the wider LTS and Workplace teams ensuring effective relationships are built and maintained. Work with customer representatives to capture requirements in order to develop knowledge of the client requirements and desired service levels. Develop, document and implement resolutions for recurring incidents or problems. Maintain a current knowledge and understanding of features, functionality and performance of existing and planned AV display technologies through independent research and by utilizing available vendor resources as appropriate. Be knowledgeable of the wider AV conferencing offerings within the CIO suite of offerings (Skype for Business & Cisco Video Conferencing) as well as collaboration technologies to support meetings and events A certain level of shift work and out of hours support for events, installations, changes is required Customer Service Take ownership of operational day to day escalations and issues, successfully driving resolution, involving team supervisors and management where necessary, identifying and implementing improvements related to root cause problems. Build good trust based relationships with key customers & customer groups. Networking and Relationship Management Demonstrate a collaborative approach across our support teams both locally and globally through meetings and use of Skype, the Stream, Circles, shared repositories and the building of relationships. Build and maintain effective working relationships with relevant global and local teams who provide the components of our overall service provision, including Workplace Solutions colleagues. Proactively share support best practice and known solutions to help the resolution of incidents and problems.&n

Infrastructure Engineer Near Hull Competitive Salary + Benefits An Infrastructure Engineer is required to join our client's growing IT team and make an immediate impact. This is a hands-on role supporting key business systems and services, with a strong focus on infrastructure stability, scalability, and future growth. As the organisation continues to expand, they need someone who can ensure systems are reliable, secure, and ready for what's next. You'll be working across hybrid environments, supporting 3rd line issues, and contributing to continuous improvement across the infrastructure. Responsibilities: Managing and maintaining IT infrastructure including networks, cloud, and virtual environments. Supporting Windows and Nix servers, email systems, backups, and recovery solutions. Administering databases (Oracle/SQL Server) and contributing to disaster recovery planning. Automating infrastructure tasks and supporting new deployments. Collaborating with teams to resolve vulnerabilities and improve system uptime. Providing 3rd line support for escalated issues. Skills/Technologies: Strong technical knowledge across networking, cloud (especially Azure), hosting, storage, virtualisation, and the Microsoft 365 stack. Experience with cloud-based mail archiving (Mimecast), Exchange, SQL Server, SharePoint. Excellent communication and problem-solving skills. Background in disaster recovery planning and hybrid backup solutions. A current driving license. Desirable: Degree in IT or related field. Experience with IFS Apps 10, Oracle E-Business Suite, PowerShell, DevOps. Database administration and DR methodologies.

Location This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Please find further information on the Corporate hub locations here. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. About the job Job summary Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'. Do you want to work collaboratively designing modern IT architecture for some of the largest digital transformations in Europe? Do you want to help support millions of our claimants by designing user-friendly digital services? If so, this role may be perfect for you! We are looking for an experienced Lead Technical Architect who is confident working on data-focussed products and services in a complex digital environment. This role is within the Data Insights and Analytics area of DWP, which is responsible for provision of the tooling and infrastructure used by data professionals across the department undertaking data activities. There are two main areas that the role will work across: DWP Management Information (MI) and DWP Analytics. The primary focus initially will be on the DWP MI service, which provides the strategic capability for MI reporting and visualisations across the entire Department. The DWP has a large and growing portfolio of MI products built upon hundreds of input data sets managed via a variety of data ingestion patterns (e.g. API, file transfer, Cloud to Cloud bucket sharing), with around 20,000 users of the service, from operational managers to the Secretary of State. DWP Analytics is an enterprise level capability to enable analytics developers in all business areas to build, test and deploy analytics code, to support real time decision making by integrating directly into citizen and agent facing services. This is an inherently complex area, combining sensitive data handling at scale, cloud security and live service integration. This is an exciting time to join us. You'll shape the future and support our mission to deliver exceptional internal MI and Analytics products and services that work for everyone. Job description A Lead Technical Architect (Solutions) leads at the highest level and is responsible for making sure the strategy is agreed and followed. At this role level, you will: Network and communicate with senior stakeholders across organisations. Proactively seek opportunities for digital transformation. Support multiple teams, finding and using best practice and emerging technologies. Inspire other architects and help them understand how to deliver the goals of the organisation. Be responsible for governance, solving complex and high risk issues or delivering architecture design. Work collaboratively with multiple stakeholders (engineers, policy, legal, other Digital colleagues including cross-government if necessary) to create solution designs that meet user needs for MI and Analytics across DWP. Manage a small team of technical architects, and the associated architecture design backlog. Provide expert advice to other Technical Architects to drive technology choice proposals and decisions (including MI and Analytics tooling). Ensure that architecture design artefacts are produced to agreed quality and timescales and presented effectively at governance forums. Ensure architecture best practice and reference architectures are shared across DWP Digital. Drive resolution of technical and data debt, to reduce the ongoing cost of DWP IT services. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects. Architecture design informed through use of principles, patterns, technical radars, practices and standards. Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live. Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders. Architecture design through use of architecture modelling techniques and tools to devise and represent. Data Integration: Knowledge of integrating data from disparate sources (ERP systems, CRM systems, IoT devices, etc.), real-time data pipelines, and batch processing. Data Security & Compliance: Data Privacy, Disaster Recovery and Backup. Analytics & Reporting: Data warehousing, Data Lakes, business intelligence (BI) and analytics technologies e.g. Power BI, design patterns, tools and best practice. If you would like to learn more about the role, please contact . Behaviours We'll assess you against these behaviours during the selection process: Leadership Working Together Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Architecture communication (Expert) Architect for the whole context (Practitioner) Community collaboration (Practitioner) Making architectural decisions (Expert) Strategy design (Practitioner) Technical design throughout the life cycle (Expert)

Network Solutions Architect - Space Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are seeking a Network Solutions Architect to support the architecture, design, and integration of a new Network Management System (NMS) for satellite operations, aligned with the satellite Network Operations Centre framework. The NMS, built on a third-party COTS platform, will provide end-to-end monitoring, control, and configuration management across ground networks, core networks, satellites, and mission control systems. Your future duties and responsibilities The architect will ensure that the NMS delivers high availability, scalability, fault management, and performance monitoring to support the operational resilience of satellite constellations and global ground assets. Key Responsibilities: Architecture & Design • Define and maintain the end-to-end NMS architecture, leveraging COTS concepts such as drivers, alarm correlation, automation scripts, and Visio-based operational views. • Design robust interfaces (SNMP, REST, Smart-Serial, APIs) with external systems including: • Ensure alignment with subsystem ICDs and external integration requirements. System Development & Integration • Oversee the design of NMs drivers), ensuring distributed monitoring at remote ground stations and centralized performance aggregation. • Lead the design of Configuration Management (CM) functions including inventory, automated file generation and distribution through orchestration. • Ensure proper implementation of redundancy, failover, and backup/restore mechanisms. Performance & Monitoring • Define strategies for end-to-end monitoring including synthetic flows (global system health) and analytic flows (fault isolation and troubleshooting). • Specify KPIs and aggregation rules for ground networks, satellites, and service providers • Collaborate with operations to design dashboards, alarm templates, and correlation rules for proactive monitoring. Security & Compliance • Support role-based access control (RBAC), secure file handling, and HTTPS-based communication into the system architecture. • Ensure compliance with aerospace security frameworks and OneWeb/CGI enterprise security policies. Stakeholder Engagement • Work with mission operations, software engineers, and NOC subsystem teams to validate architecture decisions. • Act as technical authority in design reviews, use-case validations, and operational workshops. • Present architectural roadmaps and risk assessments to leadership and clients. Required qualifications to be successful in this role Essential: • Bachelor's degree in Network Engineering, Systems Engineering, Computer Science, or related field. • 5-7 years of experience in network architecture and management systems, ideally within satellite, aerospace, or defence communications. • Strong knowledge of: Network protocols (SNMP, NETCONF, RESTCONF, HTTP APIs), Network orchestration, automation, and monitoring platforms. • Redundant, distributed architectures and high-availability design. • Familiarity with satellite ground systems (GN, PoP, SAP, SOC) and core/WAN integration. • Experience with configuration management databases, performance analytics, and alarm management systems. • Ability to translate technical requirements into architecture specifications Desirable: • Master's degree in Systems Engineering, Telecommunications, or related discipline. • Hands-on experience with large-scale NMS deployments in telecom or space industries. • Experience with COTS products (e.g., DataMiner), driver development, and custom integrations. • Familiarity with cloud-native deployment (microservices, containers, Kubernetes). • Industry certifications such as Cisco CCNP/CCIE, AWS/Azure Solutions Architect, ITIL. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

This temporary DevOps role within the not-for-profit sector requires expertise in maintaining and enhancing cloud-based infrastructure. Based in London, the position focuses on ensuring smooth deployment pipelines and system performance. Client Details The hiring organisation is a medium-sized entity. Description Develop, document and deliver against an infrastructure strategy covering key objectives for infrastructure (reliability and resilience, security, efficiency) Monitor and improve backup and redundancy of all services being accountable for uptime. Work with developers to establish performance metrics for in-house applications and introduce benchmarks to measure and report on these. Develop, maintain, and enhance CI/CD pipelines for seamless deployment processes. Co-ordinate regular security assessments of infrastructure and systems, resolving infrastructure gaps and notifying development team of systems gaps. Actively seek to introduce efficiencies to improve Infrastructure costs and developer experience. Support the in-house development team and the existing continuous deployment approach Liaise with wider Group IT teams where integration of infrastructure services required. Implement and manage regular scheduled tests of services as per our policies (disaster recovery and business continuity), both internally and externally delivered. Profile 5+ years of experience with AWS cloud services including VPC, EC2, ECS, EKS, EFS, S3, Workspaces, Security Groups, Cloudwatch, CloudTrail, IAM etc. 5+ years of experience with containerization, Docker or similar Strong knowledge of automation with scripting languages such as Python or Bash Good knowledge of modern CI/CD processes and experience creating and managing pipelines using tools such as Jenkins and Github Actions. Experience with Infrastructure as Code software tools such as Terraform Experience with configuration management, Ansible preferred Good interpersonal and communication skills with the ability to collaborate effectively Experience with Aurora/RDS MySQL including replication Experience with Monitoring and logging tools such as Datadog, Sumo Logic, etc. Security best practices (server hardening, 2FA, secure data storage) Networking concepts and tools, including routing, gateways and domain name resolution Job Offer Daily rate between £550 and £650 outside IR35. Based in London, with 1 Day on site per week. Temporary opportunity offering exposure to innovative projects. If you are a skilled DevOps professional looking for a rewarding temporary role in London, we encourage you to apply today.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 22973 The Skills You'll Need: Fluent in Mandarin, IT Infrastructure, System Administration working experience. Your New Salary: Depending on experience Office based Start: ASAP Working hours : 35 hours Mandarin Speaking IT Infrastructure Manager - What You'll be Doing: Responsible for the daily operation and maintenance of IT rooms, SAN storage, tape backup, AS400 systems, x86 platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting and planning, carrying out business requests analysis and control, proposing and reviewing technical solutions, supervising implementation process, and examining project delivery Responsible for the establishment and renewal of IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office's policies and IT Centre's requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for execution. Responsible for the design and maintenance of contingency plans of the above systems, carrying out annual disaster recovery testing and contingency plans testing Carry out research on new technologies and products, carrying out technical solution design for the continuing development of IT Centre Mandarin Speaking IT Infrastructure Manager - The Skills You'll Need to Succeed: Degree educated in Information Technology, Computer Science, Software Engineering or other equivalent Certificate in SSCP, MCSA, RHCE, CCNP is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English and Mandarin communication skills Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Please note this role is hybrid with 3/4 days per week based at our Bolton & Manchester offices We are seeking an experienced IT Support Engineer to join our internal IT Service Desk team and provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively resolve issues and complete requests, ensuring a seamless experience for clients. With a focus on delivering exceptional customer service, you will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. The candidate will act as a bridge between our 1st line support team and our 3rd line infrastructure team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to end users who do not want to hear jargon! You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users, resolving technical issues and escalation issues effectively. Provide 2nd line support for Microsoft 365, Azure & Windows Active directory for on premise and cloud technologies. Ensure a seamless and positive experience for clients. Experience in the building of physical laptops and MAC support is desirable. Proactive Issue Resolution: Identify and resolve issues proactively to minimize downtime. Maintain high standards of customer service. Microsoft Modern Workplace & Cloud Technologies: Utilize Intune, Autopilot, M365 and Azure to manage and support end-user environments. Strong knowledge of Office 365, Microsoft Teams, Exchange, Intune, and Azure. Implement and maintain Microsoft Modern Workplace solutions. Technical Expertise: Demonstrate excellent knowledge of Microsoft Operating Systems and networking principles. Proficiency in PC support, email technologies, VoIP telephony, backup solutions, firewalls, switching and routers. Customer Service Skills: Exhibit excellent technical and customer service skills. Communicate effectively with end-users and team members. Manage time efficiently and build strong relationships with users. Able to communicate with and manage VIPs support requests. Documentation: Produce high-quality documentation for IT processes and procedures. Maintain accurate records of support activities. Coaching and Mentoring: Provide guidance and coaching to junior team members. Share knowledge and best practices to enhance team performance. Certifications desired: Microsoft 365 administrator certification or other relevant Microsoft certifications are desired. ITIL Foundation certification v4.0 (preferred) Full UK driving licence Experience required: Proven experience with at least 2 years in a similar role providing 2nd line IT support. Strong knowledge of Microsoft Modern Workplace & Cloud technologies. Excellent communication and customer service skills. Ability to produce high-quality documentation. Experience in coaching and mentoring junior team members. Benefits: Competitive salary Life Assurance Health cash plan which includes Wellness & EAP Group Pension Referral incentive Professional development & study support Exclusive staff discounts

Industry - Oil Mist Separation Units Area - South of England Salary - 50-60k + Car + commission My client are a global manufacturer of oil mist filters and accessories and they sell into the aerospace, automotive, engineering, metal cutting and subcontracting industries. They are looking for an experienced technical Area Sales Manager to grow and develop their existing account base in the South and win new business to grow the area. You will be based from home and plan your appointments in a structured manner. The company invest heavily in marketing and promotion to generate new enquiries so you will need to respond proactively and efficiently to these leads. You will take the enquiries, go in do a site survey and find solutions for customers. You will have full technical backup and a pricing team that put together the financial proposals so that you can focus on presenting to new and existing clients and building relationships. To be considered for this role you will currently be working as a technical area sales manager. Industries that lend themselves well to this would be industrial lubrication sales, machine tool sales, cutting tools and CNC. You should be well presented, organised and professional.

ndustry - Oil Mist Separation Units Area - South of England Salary - 50-60k + Car + commission My client are a global manufacturer of oil mist filters and accessories and they sell into the aerospace, automotive, engineering, metal cutting and subcontracting industries. They are looking for an experienced technical Area Sales Manager to grow and develop their existing account base in the South and win new business to grow the area. You will be based from home and plan your appointments in a structured manner. The company invest heavily in marketing and promotion to generate new enquiries so you will need to respond proactively and efficiently to these leads. You will take the enquiries, go in do a site survey and find solutions for customers. You will have full technical backup and a pricing team that put together the financial proposals so that you can focus on presenting to new and existing clients and building relationships. To be considered for this role you will currently be working as a technical area sales manager. Industries that lend themselves well to this would be industrial lubrication sales, machine tool sales, cutting tools and CNC. You should be well presented, organised and professional.

1st Line Helpdesk Engineer Location: Office-based in Chippenham Are you a customer-focused IT professional with MSP experience looking to grow your career in a supportive, forward-thinking environment? A leading Managed Service Provider, specialising in modern IT solutions including Telephony, IT Support, Microsoft 365, and Connectivity, is expanding its team and seeking a motivated 1st Line Helpdesk Engineer to deliver exceptional first-contact support to a diverse client base. Key Responsibilities: First point of contact for all support requests (phone, email, ticketing system) Remote troubleshooting and resolution across: Windows 10/11 desktops & laptops Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint) Printers, basic networking, and telephony systems Active Directory tasks (password resets, user creation) Ticket logging, prioritisation, and escalation to 2nd Line/specialists Clear client communication and accurate documentation New user onboarding and IT asset preparation Contribution to service improvement initiatives Essential Requirements: Minimum 1 year MSP experience Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory Solid grasp of networking basics (DNS, DHCP, IP) Excellent communication and customer service skills Strong time management and prioritisation Passion for technology and helping others Desirable Skills: Experience with RMM tools Exposure to VoIP/hosted telephony Knowledge of backup/antivirus solutions Microsoft certifications (e.g., MS-900, AZ-900) Full UK driving licence What's on Offer: Fully supported Microsoft certifications & training Modern office environment with a collaborative team culture Clear progression pathway to 2nd Line and specialist roles

Cloud DevOps Engineer Guildford £40,000 - £50,000 Are you a Cloud DevOps Engineer with strong experience in cloud database setup and administration Do you thrive in environments where you can design, build, and optimise infrastructure at scale If the answer is yes , this could be the role for you. The Opportunity Our client is a fast-growing SaaS provider delivering cutting-edge communication platforms to a global customer base. With significant investment behind them and ambitious growth plans, this is an exciting time to join their expanding Cloud & DevOps team. Based out of Guildford, you'll play a key role in shaping, automating, and maintaining cloud database environments that underpin critical business services used by thousands daily. What you'll be doing As a Cloud DevOps Engineer, you'll be responsible for: Designing, deploying, and administering cloud-based databases across AWS, Azure, or GCP Automating infrastructure and database lifecycle management with tools such as Terraform or Ansible Optimising performance, ensuring backup, recovery, and disaster recovery strategies are robust Supporting CI/CD pipelines for database operations and cloud services Working alongside Dev, IT, and Product teams to build scalable and automated environments Managing upgrades, patches, and incident resolution within production systems Driving improvements in security, compliance, and governance across multi-cloud setups What we're looking for At least 4 years' hands-on experience in DevOps or Cloud EngineeringProficiency with cloud platforms (AWS, Azure, or GCP) and database products such as RDS, DynamoDB, Cloud SQL, or Cosmos DBStrong skills with Infrastructure as Code (Terraform, CloudFormation, etc.) and containerisation (Docker, Kubernetes)A solid command of scripting languages such as Python, Bash, or PowerShellGood knowledge of both SQL and NoSQL database modelsExperience with CI/CD, Git, and configuration management tools Nice-to-haves include cloud/database certifications, experience in security & compliance audits, and exposure to data lakes or real-time analytics. What's in it for you Salary in the region of £40,000 - £50,000 The chance to join a growing technology business with huge scope for progression A collaborative environment where your ideas will help shape the future of the platform The opportunity to work with modern cloud technologies at scale If you're a proactive problem-solver who enjoys working across multi-cloud environments, and you're excited about playing a key role in a rapidly scaling SaaS provider, we want to hear from you. Contact Claire at Jonothan Bosworth Recruitment Specialists today to learn more. MM_01_DO _CE We are committed to diversity, inclusion, and equality.As an equal opportunities employer, we celebrate diversity and are active advocates against modern slavery. We prohibit any form of discrimination or harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protect