Closing date: 10:00 on Wednesday 19 November 2025 Interview date: Monday 01 December and Tuesday 02 December 2025 Start date: January 2026 Location: Office based, central Edinburgh The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe. It all began in 1947 with eight companies - six of them from Scotland - taking a risk, turning up uninvited and performing on the 'fringe' of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become the greatest platform for creative freedom in the world, second only to the Olympics in terms of global ticketed events. The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world. We are seeking to appoint an experienced individual to the position of Head of Business Services. One of five senior managers who support and report to the Chief Executive, the Head of Business Services is responsible for ensuring the organisation has the resources, information and operational framework to deliver the range of services provided by the Fringe Society. The Head of Business Services will manage the organisations resources and assets, consider organisational strategy and risk, and ensure all areas of the organisation are best placed to deliver for audiences and artists. A key point of contact for the board, the Head of Business Services will ensure the Fringe Society's plans are deliverable, with key focus on business administration, organisational development, finance, human resource, governance, legal compliance, risk management, premises, assets and IT. The key purpose of the role is to drive organisational cohesion and efficiency, through inclusive and progressive leadership and demonstrable action, confident financial acumen, clear strategic thinking and operational delivery, and a robust approach to both resource and risk management. In 2026 the Fringe Society will be moving into its new permanent home; Fringe Central. The renovation project is only step one in what will be a long-term transformation of the services and support the Fringe Society can offer year round to artists, audiences and communities, and there remains much to do over the coming years to grow and deepen this engagement and the potential of the space. The Head of Business Services will be the driving force for much of this, working with the rest of the senior management team to deliver for all stakeholders and realise the full potential. The Head of Business Services manages a team of five - Facilities Manager, Finance Manager, HR Manager, HR and Governance Manager and Senior Projects Manager. Role and responsibilities The successful candidate will perform a wide range of duties, including but not limited to: Senior Management Team As part of the Senior Management Team (SMT), with the Chief Executive, they will be part of setting and implementing the overall strategic direction of the Fringe Society. This will include working on the following collaboratively with the SMT: Inputting into the development of short- and long-term strategic plans Setting priorities for the organisation Resource planning and monitoring Exploring opportunities for the Fringe Society to innovate, develop new revenue streams and leverage its strengths for the broader good of the entire Fringe community. Specific to this role, is responsibility for the Finance and Governance, Human Resources and Operations functions within the Fringe Society and to take the lead on these areas within the SMT. The role will also lead on the coordination, management and tracking of key flagship Fringe Society projects and will be responsible for ensuring the projects remain on track and that risks throughout are anticipated and mitigated. Finance and Governance Ensure the Fringe Society has sound financial planning, management, reporting and risk management, with primary responsibility for the effective management of the Charity's financial operations. Leading the budget planning process and ensuring that the entire Fringe Society team have effective tools to plan and monitor their budgets. With the Finance team, be responsible for developing ongoing analysis and reporting tools and dashboards to facilitate efficient and accurate internal reporting and that support the team in monitoring and planning income and expenditure and mitigating risk. Ensuring the Society remains compliant with all payment card industry and financial governing body regulations and act as the named person and responsibility for these areas of the organisation. Support the development, delivery and reporting to funders, donors, supporters and partners. Leading on the Society's Charity Governance, including supporting and advising the Governance Manager. Overseeing the administration and engagement of the Board of Trustees, including sub-committees, and the Company Secretary. Ensuring compliance with all statutory, legal, and financial reporting requirements, including the Companies' Act, Charity Law, Data Protection, Employment Law and Health and Safety. Providing internal expertise and checks on contracts, tenders, policies and procedures (including those relevant to the organisations governance), seeking external professional legal advice where required. Leading on dynamic risk analysis and associated mitigation, ensuring the SMT and the board are able to review risk alongside planning at all times. Human Resources Leading the Society's Human Resources strategy, working with the HR Manager to drive meaningful change and positive engagement Ensuring the organisational culture is positive and aligns to the values of the Fringe Society Leading on organisation design, ensuring the Fringe Society can fully realise it's human resource Operations Be accountable for the successful operation of Fringe Central, and work with colleagues and the team to realise the fuller potential of the space in the coming years Oversee business and operations-related contracting and monitor risks associated with external contracting and suppliers. Leading on development of operational strategic plans and their implementation Leading on the project management of Society-wide projects, including the implementation of the principles of sustainability and accessibility across all that the Society does. Person specification Essential Significant experience at a senior level in a financial management or project management role. Proven track record of team leadership and collaboration at senior management level. Experience of developing and delivering effective financial strategy and management. Strong technical accounting knowledge with experience in statutory reporting and audit leadership. Proven track record of performing within a strategic plan and budget, and delivering excellent, measurable results. Knowledge and experience of charity governance and compliance Excellent organisational and time management skills and ability to prioritise conflicting demands across a very busy workload. Thorough, accurate and with excellent attention to detail. Creative and flexible in response to problem solving. Self-motivated with willingness to contribute ideas. Extensive computer literacy and the aptitude to learn and work within new software and tools. Desirable Knowledge of Edinburgh and the Edinburgh Festival Fringe. Knowledge of arts and tourism policy, its political context at local and national level. Understanding of Scottish charity finance, including fund accounting and grant compliance Understanding of charity and company law Understanding of HR law Strong communication, presentation and negotiating skills. Salary and benefits The salary for this post is circa £50,000 per annum, plus contribution towards a personal pension. 28 days holiday per year plus six public holidays. Normal working hours 35 hours a week, worked from 10:00 to 18:00, Monday to Friday with a one-hour unpaid lunch break. In the run up to and during the festival you may be required to work additional days and hours. We are a flexible working employer and therefore are happy to discuss flexible working at any stage of the application process. Due to the nature of this role and the festival, we are unable to offer remote working for this position. We can offer varied start and finish times and core hours with flexibility around them, alongside the option hybrid working where suitable within the needs of the organisation. We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team. . click apply for full job details
Nov 01, 2025
Full time
Closing date: 10:00 on Wednesday 19 November 2025 Interview date: Monday 01 December and Tuesday 02 December 2025 Start date: January 2026 Location: Office based, central Edinburgh The idea at the heart of the Edinburgh Festival Fringe is simple: anyone with a desire to perform and a venue willing to host them is welcome. No individual or committee determines who can or cannot perform at the Fringe. It all began in 1947 with eight companies - six of them from Scotland - taking a risk, turning up uninvited and performing on the 'fringe' of the inaugural Edinburgh International Festival. Over 75 years later, the Fringe has grown to become the greatest platform for creative freedom in the world, second only to the Olympics in terms of global ticketed events. The Edinburgh Festival Fringe Society was founded by artists to nurture and uphold the Fringe's values of inclusivity, experimentation and imagination. We exist to support, advise and encourage everyone who wants to participate in the Fringe, provide information and assistance to audiences, and celebrate the Fringe and what it stands for all over the world. We are seeking to appoint an experienced individual to the position of Head of Business Services. One of five senior managers who support and report to the Chief Executive, the Head of Business Services is responsible for ensuring the organisation has the resources, information and operational framework to deliver the range of services provided by the Fringe Society. The Head of Business Services will manage the organisations resources and assets, consider organisational strategy and risk, and ensure all areas of the organisation are best placed to deliver for audiences and artists. A key point of contact for the board, the Head of Business Services will ensure the Fringe Society's plans are deliverable, with key focus on business administration, organisational development, finance, human resource, governance, legal compliance, risk management, premises, assets and IT. The key purpose of the role is to drive organisational cohesion and efficiency, through inclusive and progressive leadership and demonstrable action, confident financial acumen, clear strategic thinking and operational delivery, and a robust approach to both resource and risk management. In 2026 the Fringe Society will be moving into its new permanent home; Fringe Central. The renovation project is only step one in what will be a long-term transformation of the services and support the Fringe Society can offer year round to artists, audiences and communities, and there remains much to do over the coming years to grow and deepen this engagement and the potential of the space. The Head of Business Services will be the driving force for much of this, working with the rest of the senior management team to deliver for all stakeholders and realise the full potential. The Head of Business Services manages a team of five - Facilities Manager, Finance Manager, HR Manager, HR and Governance Manager and Senior Projects Manager. Role and responsibilities The successful candidate will perform a wide range of duties, including but not limited to: Senior Management Team As part of the Senior Management Team (SMT), with the Chief Executive, they will be part of setting and implementing the overall strategic direction of the Fringe Society. This will include working on the following collaboratively with the SMT: Inputting into the development of short- and long-term strategic plans Setting priorities for the organisation Resource planning and monitoring Exploring opportunities for the Fringe Society to innovate, develop new revenue streams and leverage its strengths for the broader good of the entire Fringe community. Specific to this role, is responsibility for the Finance and Governance, Human Resources and Operations functions within the Fringe Society and to take the lead on these areas within the SMT. The role will also lead on the coordination, management and tracking of key flagship Fringe Society projects and will be responsible for ensuring the projects remain on track and that risks throughout are anticipated and mitigated. Finance and Governance Ensure the Fringe Society has sound financial planning, management, reporting and risk management, with primary responsibility for the effective management of the Charity's financial operations. Leading the budget planning process and ensuring that the entire Fringe Society team have effective tools to plan and monitor their budgets. With the Finance team, be responsible for developing ongoing analysis and reporting tools and dashboards to facilitate efficient and accurate internal reporting and that support the team in monitoring and planning income and expenditure and mitigating risk. Ensuring the Society remains compliant with all payment card industry and financial governing body regulations and act as the named person and responsibility for these areas of the organisation. Support the development, delivery and reporting to funders, donors, supporters and partners. Leading on the Society's Charity Governance, including supporting and advising the Governance Manager. Overseeing the administration and engagement of the Board of Trustees, including sub-committees, and the Company Secretary. Ensuring compliance with all statutory, legal, and financial reporting requirements, including the Companies' Act, Charity Law, Data Protection, Employment Law and Health and Safety. Providing internal expertise and checks on contracts, tenders, policies and procedures (including those relevant to the organisations governance), seeking external professional legal advice where required. Leading on dynamic risk analysis and associated mitigation, ensuring the SMT and the board are able to review risk alongside planning at all times. Human Resources Leading the Society's Human Resources strategy, working with the HR Manager to drive meaningful change and positive engagement Ensuring the organisational culture is positive and aligns to the values of the Fringe Society Leading on organisation design, ensuring the Fringe Society can fully realise it's human resource Operations Be accountable for the successful operation of Fringe Central, and work with colleagues and the team to realise the fuller potential of the space in the coming years Oversee business and operations-related contracting and monitor risks associated with external contracting and suppliers. Leading on development of operational strategic plans and their implementation Leading on the project management of Society-wide projects, including the implementation of the principles of sustainability and accessibility across all that the Society does. Person specification Essential Significant experience at a senior level in a financial management or project management role. Proven track record of team leadership and collaboration at senior management level. Experience of developing and delivering effective financial strategy and management. Strong technical accounting knowledge with experience in statutory reporting and audit leadership. Proven track record of performing within a strategic plan and budget, and delivering excellent, measurable results. Knowledge and experience of charity governance and compliance Excellent organisational and time management skills and ability to prioritise conflicting demands across a very busy workload. Thorough, accurate and with excellent attention to detail. Creative and flexible in response to problem solving. Self-motivated with willingness to contribute ideas. Extensive computer literacy and the aptitude to learn and work within new software and tools. Desirable Knowledge of Edinburgh and the Edinburgh Festival Fringe. Knowledge of arts and tourism policy, its political context at local and national level. Understanding of Scottish charity finance, including fund accounting and grant compliance Understanding of charity and company law Understanding of HR law Strong communication, presentation and negotiating skills. Salary and benefits The salary for this post is circa £50,000 per annum, plus contribution towards a personal pension. 28 days holiday per year plus six public holidays. Normal working hours 35 hours a week, worked from 10:00 to 18:00, Monday to Friday with a one-hour unpaid lunch break. In the run up to and during the festival you may be required to work additional days and hours. We are a flexible working employer and therefore are happy to discuss flexible working at any stage of the application process. Due to the nature of this role and the festival, we are unable to offer remote working for this position. We can offer varied start and finish times and core hours with flexibility around them, alongside the option hybrid working where suitable within the needs of the organisation. We use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the D/deaf, disabled, Black, Asian or ethnically diverse candidate in order to diversify our staff team. . click apply for full job details
Utilities Operations Engineer - Shift - Authorised Person Mechanical / Electrical Location - Aldermaston (Reading/Basingstoke area) with free onsite parking. Package - Up to £50,000 (depending on your suitability, qualifications, and level of experience) + 33.3% Shift allowance Working pattern: Full time / Shift Work - 12 hour shifts (4 x Days, 4 x Rest, 4 x Night) Closing Date - 14th November 2025 What's a day like in the life of a Utilities Engineer? As a Utilities Operations Engineer (Shift), you will play a vital role in ensuring the safe, efficient, and compliant operation of steam and gas systems across the designated delivery area. You'll be part of a dedicated team responsible for operating and monitoring Utilities Plant and Process Equipment 24/7/365 - supporting both daily performance and long-term infrastructure development. In this role, you will hold Authorised Person appointments and carry out work activities within your designated area. You will also undertake training to achieve Boiler Operator status through the Boiler Operations Accreditation Scheme. Key Responsibilities: Operate steam-raising plant and monitor utilities networks 24/7/365 to ensure safe and reliable performance. Maintain accurate records of all safety documentation. Take responsibility for mechanical and electrical safety within your appointed area. Safely operate, maintain, and manage mechanical and electrical equipment under your control. Promptly report plant failures to the relevant Operations Manager or Network Manager and keep stakeholders informed. Act as an Authorised Person (Mechanical/Electrical) within the scope of your appointment. Deputise for the Operations Manager when required. Fulfil the role of Work Supervisory Officer, ensuring safe execution of tasks. Adjust plant configurations to meet dynamic steam load requirements, ensuring optimal operation of steam and gas systems. Manage combustion systems in line with environmental and safety regulations, ensuring emissions and performance standards are met. Perform routine maintenance and oversee contractor activities, ensuring compliance with safety and operational standards. Operate and monitor water treatment facilities to maintain a consistent and compliant supply of treated water for steam generation. Collaborate with a multi-skilled team to operate and monitor utilities infrastructure around the clock, responding to alarms and optimizing performance. Provide technical input during the design and implementation phases of capital projects, ensuring new systems are operable, maintainable, and aligned with operational needs. Prepare and review isolation schedules, safety programs, and safe systems of work for mechanical, pressure, and electrical systems. We do need you to have: Technician Apprenticeship or ONC/NVQ with suitable additional experience. A background as an experienced mechanical / electrical engineer. While not intended as a checklist, ideal candidates will be able to demonstrate experience or capability in some of the following areas: Operating mechanical and electrical plant, including pressure systems. Engineering support across utility networks, infrastructure facilities, and associated plant and equipment. Providing utilities engineering intelligence and insight for relevant networks. Delivering utility and building services across a large and diverse portfolio. Managing engineering services throughout the lifecycle of an asset. Strong understanding of steam generation, gas distribution, and water treatment processes. Experience with combustion plant operations and ensuring regulatory compliance. Familiarity with SCADA/DCS systems and process instrumentation. Ability to work effectively in a shift-based, 24/7 operational environment. Proven experience in contractor supervision and implementing safe systems of work. Contributing technical input to project design and commissioning activities. Work hard, be rewarded We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 33.3% Shift Disturbance Allowance, Premium Hours and 270 hours annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.
Nov 01, 2025
Full time
Utilities Operations Engineer - Shift - Authorised Person Mechanical / Electrical Location - Aldermaston (Reading/Basingstoke area) with free onsite parking. Package - Up to £50,000 (depending on your suitability, qualifications, and level of experience) + 33.3% Shift allowance Working pattern: Full time / Shift Work - 12 hour shifts (4 x Days, 4 x Rest, 4 x Night) Closing Date - 14th November 2025 What's a day like in the life of a Utilities Engineer? As a Utilities Operations Engineer (Shift), you will play a vital role in ensuring the safe, efficient, and compliant operation of steam and gas systems across the designated delivery area. You'll be part of a dedicated team responsible for operating and monitoring Utilities Plant and Process Equipment 24/7/365 - supporting both daily performance and long-term infrastructure development. In this role, you will hold Authorised Person appointments and carry out work activities within your designated area. You will also undertake training to achieve Boiler Operator status through the Boiler Operations Accreditation Scheme. Key Responsibilities: Operate steam-raising plant and monitor utilities networks 24/7/365 to ensure safe and reliable performance. Maintain accurate records of all safety documentation. Take responsibility for mechanical and electrical safety within your appointed area. Safely operate, maintain, and manage mechanical and electrical equipment under your control. Promptly report plant failures to the relevant Operations Manager or Network Manager and keep stakeholders informed. Act as an Authorised Person (Mechanical/Electrical) within the scope of your appointment. Deputise for the Operations Manager when required. Fulfil the role of Work Supervisory Officer, ensuring safe execution of tasks. Adjust plant configurations to meet dynamic steam load requirements, ensuring optimal operation of steam and gas systems. Manage combustion systems in line with environmental and safety regulations, ensuring emissions and performance standards are met. Perform routine maintenance and oversee contractor activities, ensuring compliance with safety and operational standards. Operate and monitor water treatment facilities to maintain a consistent and compliant supply of treated water for steam generation. Collaborate with a multi-skilled team to operate and monitor utilities infrastructure around the clock, responding to alarms and optimizing performance. Provide technical input during the design and implementation phases of capital projects, ensuring new systems are operable, maintainable, and aligned with operational needs. Prepare and review isolation schedules, safety programs, and safe systems of work for mechanical, pressure, and electrical systems. We do need you to have: Technician Apprenticeship or ONC/NVQ with suitable additional experience. A background as an experienced mechanical / electrical engineer. While not intended as a checklist, ideal candidates will be able to demonstrate experience or capability in some of the following areas: Operating mechanical and electrical plant, including pressure systems. Engineering support across utility networks, infrastructure facilities, and associated plant and equipment. Providing utilities engineering intelligence and insight for relevant networks. Delivering utility and building services across a large and diverse portfolio. Managing engineering services throughout the lifecycle of an asset. Strong understanding of steam generation, gas distribution, and water treatment processes. Experience with combustion plant operations and ensuring regulatory compliance. Familiarity with SCADA/DCS systems and process instrumentation. Ability to work effectively in a shift-based, 24/7 operational environment. Proven experience in contractor supervision and implementing safe systems of work. Contributing technical input to project design and commissioning activities. Work hard, be rewarded We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 33.3% Shift Disturbance Allowance, Premium Hours and 270 hours annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. You'll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines. Important things you need to know: We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes. You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.
Westray Recruitment Consultants Ltd
Eaglescliffe, County Durham
WHAT IS IN IT FOR YOU? Permanent role Stockton on Tees location Annual salary £40K-£45K DOE 39-hour week Monday to Friday, day shift only 1pm finish on a Friday 24 days holiday plus statutory (3 required for xmas shutdown) Private health care Good pension Supportive company culture Dog friendly office THE BUSINESS Westray Recruitment Group is seeking an experienced and highly skilled Operations Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively. The Operations Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols. Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long-lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business. THE ROLE Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors Point of contact for customers, preparing quotations and resolving issues. Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality. Investigating quality issues and leading root-cause analysis, implementing corrective and preventive actions as needed. Ensuring the effective delivery of soft HR practices. Supervising, mentoring, and developing a team. Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels. Working in-conjunction with the Production Supervisor to ultimately deliver the production plan Ensuring compliance with health and safety regulations, industry standards, and environmental requirements. Holding budget and cost control responsibility. Having ownership of procurement and stock control Ensure facilities and equipment are maintained adequately. THE PERSON You will either be a proven Operations Manager or someone with the ambition & drive to step into and learn within the role You will have proven leadership within a manufacturing environment (minimum 5 years) Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality. Experience in managing QMS, quality audits, and product inspections. Strong knowledge of manufacturing processes, equipment, and production planning. Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001. Excellent leadership and team management skills, with the ability to motivate and inspire Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff The ability to forge customer relationships and manage customer expectations A flexible hands-on attitude to aid the requirements of a small, yet highly successful, business enterprise. Be prepared to take on any tasks necessary. A genuine desire to grow and develop within a business TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Nov 01, 2025
Full time
WHAT IS IN IT FOR YOU? Permanent role Stockton on Tees location Annual salary £40K-£45K DOE 39-hour week Monday to Friday, day shift only 1pm finish on a Friday 24 days holiday plus statutory (3 required for xmas shutdown) Private health care Good pension Supportive company culture Dog friendly office THE BUSINESS Westray Recruitment Group is seeking an experienced and highly skilled Operations Manager to oversee and optimise the daily operations within a busy manufacturing facility. The ideal candidate will have a strong background in business management, manufacturing, team leadership, and quality management systems, ensuring that production goals are met efficiently, safely, and cost-effectively. The Operations Manager will play a pivotal role in improving operational performance, driving improvements, managing production teams, and ensuring compliance with industry standards, regulations, and quality assurance protocols. Our client manufactures onsite at their Stockton on Tees facility and they have a steady and reliable order book, priding themselves on the long-lasting relationships in place and the service they deliver. The business is a profitable enterprise within a buoyant marketplace. The organisation is 43 years old so they are long established in their field of expertise and they have a passion to maintain relationships and grow new business. THE ROLE Holding an overarching responsibility for Business Operations, ultimately overseeing a team of 5 people and reporting directly into the business Directors Point of contact for customers, preparing quotations and resolving issues. Working to ensure compliance with Quality Management Systems BS EN ISO 9001 and to ensure consistent product quality. Investigating quality issues and leading root-cause analysis, implementing corrective and preventive actions as needed. Ensuring the effective delivery of soft HR practices. Supervising, mentoring, and developing a team. Promoting a culture of teamwork, safety, continuous improvement, and quality excellence across all levels. Working in-conjunction with the Production Supervisor to ultimately deliver the production plan Ensuring compliance with health and safety regulations, industry standards, and environmental requirements. Holding budget and cost control responsibility. Having ownership of procurement and stock control Ensure facilities and equipment are maintained adequately. THE PERSON You will either be a proven Operations Manager or someone with the ambition & drive to step into and learn within the role You will have proven leadership within a manufacturing environment (minimum 5 years) Established track record of managing teams, improving production processes, and meeting operational targets, while ensuring product quality. Experience in managing QMS, quality audits, and product inspections. Strong knowledge of manufacturing processes, equipment, and production planning. Deep understanding of Quality Management Systems (QMS) and industry standards such as ISO 9001. Excellent leadership and team management skills, with the ability to motivate and inspire Strong communication skills, both verbal and written, with the ability to interact effectively with all levels of staff The ability to forge customer relationships and manage customer expectations A flexible hands-on attitude to aid the requirements of a small, yet highly successful, business enterprise. Be prepared to take on any tasks necessary. A genuine desire to grow and develop within a business TO APPLY Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group
Description As a Project Manager at Benchmark Capital, you will play a pivotal role in driving strategic transformation across the business. Based at our Broadlands Business Campus in Horsham, you will lead the delivery of high-impact projects that enable business and technology change, enhance client outcomes, and strengthen our position as a leader in financial planning platforms. You ll be responsible for managing complex, cross-functional initiatives from inception to completion ensuring alignment with organisational goals, stakeholder engagement, and successful value realisation. This role demands a proactive, strategic thinker with strong communication skills, a collaborative mindset, and a passion for delivering meaningful change. Working closely with senior stakeholders, third parties, and the Project Management Office, you ll champion structured project governance, risk management, and change adoption. You ll also contribute to continuous improvement by sharing lessons learned and enhancing project delivery standards across the team. This is a high-visibility role suited to someone with proven experience in end-to-end project delivery, ideally within financial services, and a strong ability to influence, lead, and drive results in a dynamic environment. What you'll do Lead Strategic Projects: Manage end-to-end delivery of complex, business-critical projects driving value realisation, balancing timelines, budgets, stakeholder needs, and quality within a dynamic environment. Project Planning and Execution: Develop compelling business cases aligned with organisation goals. Skilled in designing and orchestrating comprehensive project plans, with a strong focus on prioritisation and delivery management. Proactively oversees scope, resource allocation, risk mitigation, and stakeholder engagement to ensure timely, cost-effective, and high-quality outcomes that deliver business value. Adept at securing stakeholder alignment, preparing for operational readiness, and steering initiatives to successful completion at a strategic level. Stakeholder Engagement: Secure stakeholder and sponsor buy-in, ensure alignment of resources to priorities, and drive desired business outcomes. Manage stakeholder expectations by building strong relationships and ensuring regular, transparent communication to foster trust and support project success. Manage differing views and build consensus. Change Management: Apply structured change management frameworks to drive the effective adoption of strategic initiatives. Take full operational ownership by crafting and executing comprehensive end-to-end transition plans, engaging stakeholders early, defining clear responsibilities, delivering targeted training, and ensuring seamless integration into business-as-usual operations to achieve lasting transformation. Trusted Advisor: Build relationships with senior business partners and third parties. Facilitate timely decision-making and guide value trade-offs as needed. Collaboration: Work closely with the Project Management Office for accurate forecasting, reporting, resource allocation, and management. Lead business and client readiness, adopting effective stakeholder engagement strategies throughout the project lifecycle. Risk and Issue Management: Deliver proactive risk assurance by identifying, assessing, and managing risks, issues, assumptions, and dependencies throughout the project lifecycle. Ensure clarity and control through structured RAID management and resolving uncertainties. Define project risk appetite and collaborate with stakeholders to implement effective mitigation strategies. Champions a robust risk culture that promotes ownership, transparency, and constructive conflict resolution across projects. Problem Solving: Advanced problem-solving and critical thinking by gathering and interpreting data, analysing complex and ambiguous issues. Considers interdependencies, risks, and evidence to develop effective recommendations, while balancing short-term and strategic objectives. Budget and Resource Management: Accurately forecast, monitor, and control project expenditure. Proactively identify and addresses budget variances. Skilled in balancing resource demand with delivery capacity, ensuring the right skills are deployed at the right time to support successful project execution. Benefits Management and Value Realisation: Benefits are clearly defined, rigorously tracked, and successfully realised across projects. Champions a value-focused culture that integrates benefits into decision-making, governance, and performance measurement framework. Continuous Improvement: Share lessons learned, contribute to project management best practices, and strengthen project delivery standards across the team. The knowledge, experience and qualifications you need Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively to diverse audiences. Builds strong relationships through active listening, empathy, and tailored messaging across stakeholder groups. Skilled in facilitating meetings, delivering impactful presentations, and producing high-quality documentation that supports decision-making. Demonstrated successful delivering of complex projects end-to-end. Expertise in the full project lifecycle and proven ability to manage multiple, cross-functional projects simultaneously. The base You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different. We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham s main line train station.
Nov 01, 2025
Full time
Description As a Project Manager at Benchmark Capital, you will play a pivotal role in driving strategic transformation across the business. Based at our Broadlands Business Campus in Horsham, you will lead the delivery of high-impact projects that enable business and technology change, enhance client outcomes, and strengthen our position as a leader in financial planning platforms. You ll be responsible for managing complex, cross-functional initiatives from inception to completion ensuring alignment with organisational goals, stakeholder engagement, and successful value realisation. This role demands a proactive, strategic thinker with strong communication skills, a collaborative mindset, and a passion for delivering meaningful change. Working closely with senior stakeholders, third parties, and the Project Management Office, you ll champion structured project governance, risk management, and change adoption. You ll also contribute to continuous improvement by sharing lessons learned and enhancing project delivery standards across the team. This is a high-visibility role suited to someone with proven experience in end-to-end project delivery, ideally within financial services, and a strong ability to influence, lead, and drive results in a dynamic environment. What you'll do Lead Strategic Projects: Manage end-to-end delivery of complex, business-critical projects driving value realisation, balancing timelines, budgets, stakeholder needs, and quality within a dynamic environment. Project Planning and Execution: Develop compelling business cases aligned with organisation goals. Skilled in designing and orchestrating comprehensive project plans, with a strong focus on prioritisation and delivery management. Proactively oversees scope, resource allocation, risk mitigation, and stakeholder engagement to ensure timely, cost-effective, and high-quality outcomes that deliver business value. Adept at securing stakeholder alignment, preparing for operational readiness, and steering initiatives to successful completion at a strategic level. Stakeholder Engagement: Secure stakeholder and sponsor buy-in, ensure alignment of resources to priorities, and drive desired business outcomes. Manage stakeholder expectations by building strong relationships and ensuring regular, transparent communication to foster trust and support project success. Manage differing views and build consensus. Change Management: Apply structured change management frameworks to drive the effective adoption of strategic initiatives. Take full operational ownership by crafting and executing comprehensive end-to-end transition plans, engaging stakeholders early, defining clear responsibilities, delivering targeted training, and ensuring seamless integration into business-as-usual operations to achieve lasting transformation. Trusted Advisor: Build relationships with senior business partners and third parties. Facilitate timely decision-making and guide value trade-offs as needed. Collaboration: Work closely with the Project Management Office for accurate forecasting, reporting, resource allocation, and management. Lead business and client readiness, adopting effective stakeholder engagement strategies throughout the project lifecycle. Risk and Issue Management: Deliver proactive risk assurance by identifying, assessing, and managing risks, issues, assumptions, and dependencies throughout the project lifecycle. Ensure clarity and control through structured RAID management and resolving uncertainties. Define project risk appetite and collaborate with stakeholders to implement effective mitigation strategies. Champions a robust risk culture that promotes ownership, transparency, and constructive conflict resolution across projects. Problem Solving: Advanced problem-solving and critical thinking by gathering and interpreting data, analysing complex and ambiguous issues. Considers interdependencies, risks, and evidence to develop effective recommendations, while balancing short-term and strategic objectives. Budget and Resource Management: Accurately forecast, monitor, and control project expenditure. Proactively identify and addresses budget variances. Skilled in balancing resource demand with delivery capacity, ensuring the right skills are deployed at the right time to support successful project execution. Benefits Management and Value Realisation: Benefits are clearly defined, rigorously tracked, and successfully realised across projects. Champions a value-focused culture that integrates benefits into decision-making, governance, and performance measurement framework. Continuous Improvement: Share lessons learned, contribute to project management best practices, and strengthen project delivery standards across the team. The knowledge, experience and qualifications you need Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively to diverse audiences. Builds strong relationships through active listening, empathy, and tailored messaging across stakeholder groups. Skilled in facilitating meetings, delivering impactful presentations, and producing high-quality documentation that supports decision-making. Demonstrated successful delivering of complex projects end-to-end. Expertise in the full project lifecycle and proven ability to manage multiple, cross-functional projects simultaneously. The base You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different. We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham s main line train station.
HVAC Engineer Job ID 233868 Posted 18-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a HVAC Engineer Purpose of the job The purpose of the role is: To provide engineering support to complete planned and reactive maintenance on HVAC equipment and provide support where needed on other electrical, mechanical, and building fabric elements. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi-skilled Technician to join the team located in Felling, Newcastle Upon Tyne. The successful candidate will apply a risk focused maintenance approach and operations of plant and systems in critical environments and General Office environments. Responsibilities and daily activities: Perform tasks allocated from work order cards Carry out planned and corrective maintenance as requested. Maintain plant and services to ensure their optimum operational performance in a safe, efficient and economic manner. Maintain up to date records of work carried out on plant and equipment within the site manuals, BMS & CMMS systems and complete all necessary site paperwork as directed Identify where possible, plant and services future defects to ensure operational requirements are maintained. Supervise subcontracted works and or carry out works for programmed maintenance and new works ensuring all works are carried out to legislative, CBRE 3rd Party procedures and Client quality requirements and recognised standards. Complete all permits and documentation required to complete the tasks in a safe manor. Carry out all projects agreed with the client in accordance client procedures, service levels and with legislative, trade and manufactures requirements and standards. Ensure all site project works are carried out in accordance with good health and safety practice and legislation, and manufacturer's instructions. Ensure all specifications comply with CBRE and client service level requirements. Ensure all sub-contractor personnel are fully inducted to the site and work in compliance with HSE, CBRE and client local procedures. Ensure all project team members / sub-contractors works are carried out in a safe manner. Provide emergency response standby, call out. Participate in fortnightly backshift work pattern. One week back shift, one normal hours. Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems. Support site electrician with electrical installation works as requested. Support Electrician with PPM tasks e.g. PAT Testing, Emergency Lighting Assist in the control and purchasing of maintenance stores. Assist general handyman in any reasonable light works requests as may be designated by the line manager. Ensure all PPMs are carried out to schedule. Ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLA's Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews. Qualifications and Skills: ONC level HVAC discipline City & Guilds 6087 Refrigeration and Air conditioning level 2&3 City & Guilds 2078 Safe Handling or Refrigerants Recognised Apprenticeship IOSH or equivalent H&S training PC literate/MS Office skills Excellent Contract / Supplier Management Skills Strong People Management Excellent facilitation, communication skills at all levels Self-motivated, resourceful and pro-active Confident decision maker Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Water hygiene L8 Experience in maintaining HVAC equipment Experience as an Authorised Person to a PTW or equivalent BMS Controls Experience Experience of operation of UPS, Standby Power and Critical Environment Cooling Evidence of Excellent Customer Service Delivery Operational experience of managing Environmental, Health & Safety and Quality Systems About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Nov 01, 2025
Full time
HVAC Engineer Job ID 233868 Posted 18-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Newcastle upon Tyne - England - United Kingdom of Great Britain and Northern Ireland CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a HVAC Engineer Purpose of the job The purpose of the role is: To provide engineering support to complete planned and reactive maintenance on HVAC equipment and provide support where needed on other electrical, mechanical, and building fabric elements. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi-skilled Technician to join the team located in Felling, Newcastle Upon Tyne. The successful candidate will apply a risk focused maintenance approach and operations of plant and systems in critical environments and General Office environments. Responsibilities and daily activities: Perform tasks allocated from work order cards Carry out planned and corrective maintenance as requested. Maintain plant and services to ensure their optimum operational performance in a safe, efficient and economic manner. Maintain up to date records of work carried out on plant and equipment within the site manuals, BMS & CMMS systems and complete all necessary site paperwork as directed Identify where possible, plant and services future defects to ensure operational requirements are maintained. Supervise subcontracted works and or carry out works for programmed maintenance and new works ensuring all works are carried out to legislative, CBRE 3rd Party procedures and Client quality requirements and recognised standards. Complete all permits and documentation required to complete the tasks in a safe manor. Carry out all projects agreed with the client in accordance client procedures, service levels and with legislative, trade and manufactures requirements and standards. Ensure all site project works are carried out in accordance with good health and safety practice and legislation, and manufacturer's instructions. Ensure all specifications comply with CBRE and client service level requirements. Ensure all sub-contractor personnel are fully inducted to the site and work in compliance with HSE, CBRE and client local procedures. Ensure all project team members / sub-contractors works are carried out in a safe manner. Provide emergency response standby, call out. Participate in fortnightly backshift work pattern. One week back shift, one normal hours. Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems. Support site electrician with electrical installation works as requested. Support Electrician with PPM tasks e.g. PAT Testing, Emergency Lighting Assist in the control and purchasing of maintenance stores. Assist general handyman in any reasonable light works requests as may be designated by the line manager. Ensure all PPMs are carried out to schedule. Ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLA's Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews. Qualifications and Skills: ONC level HVAC discipline City & Guilds 6087 Refrigeration and Air conditioning level 2&3 City & Guilds 2078 Safe Handling or Refrigerants Recognised Apprenticeship IOSH or equivalent H&S training PC literate/MS Office skills Excellent Contract / Supplier Management Skills Strong People Management Excellent facilitation, communication skills at all levels Self-motivated, resourceful and pro-active Confident decision maker Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Water hygiene L8 Experience in maintaining HVAC equipment Experience as an Authorised Person to a PTW or equivalent BMS Controls Experience Experience of operation of UPS, Standby Power and Critical Environment Cooling Evidence of Excellent Customer Service Delivery Operational experience of managing Environmental, Health & Safety and Quality Systems About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Domestic Cleaning Manager Edinburgh Academy (Senior & Junior Schools) Location: Edinburgh Hours: Full-time 40 hours per week - Mon-Fri (some weekend working business dependent) Salary: £32,000 per annum Contract Type: Permanent Driving licence and own car essential - free onsite parking included Are you an experienced Cleaning Manager who enjoys leading from the front and getting stuck in? We re looking for a hands-on Cleaning Manager to oversee our cleaning operations across Edinburgh Academy Senior and Junior Schools.This is not an office-based role you ll be actively involved in the day-to-day delivery of a high-quality cleaning service, working closely with your team to ensure our sites are maintained to the highest standards. About the Role As Cleaning Manager, you ll support the Contract Manager in delivering a professional, safe, and efficient cleaning service across both school sites.You ll lead, motivate, and develop a team of around 20 staff, ensuring all cleaning tasks are completed to specification and on schedule.You ll be visible on site every day monitoring standards, conducting audits, training team members, and stepping in where needed to ensure smooth operations. Key Responsibilities Lead and manage a team of 20 cleaning staff across two school sites. Plan and organise daily cleaning schedules, rotas, and work allocations Conduct site audits and safety walks to ensure compliance and maintain standards. Deliver hands-on support to your team. Recruit, train, and develop cleaning operatives, including inductions and ongoing performance reviews. Maintain compliance with all Health & Safety and COSHH regulations Control stock levels, ordering, and budget spend for cleaning materials and equipment. Report performance updates to the Contract Manager and liaise regularly with the client. What We re Looking For Essential: Proven experience managing and leading cleaning or facilities teams. Strong working knowledge of cleaning standards, methods, and innovations Solid understanding of Health & Safety, risk assessments, and COSHH Hands-on approach happy to work alongside your team when needed Confident communicator with good organisational and leadership skills Experience conducting audits and ensuring compliance. Desirable: Experience within a Facilities Management or contract cleaning environment. IOSH / NEBOSH or FM-related qualification BICSc qualification or equivalent. Key Measures of Success Consistent delivery of high cleaning standards across both sites. Fully trained, motivated, and engaged team. Compliance with health & safety and contract requirements. Positive client feedback and high satisfaction scores. Why you ll love working with us Supportive team and great working atmosphere Full training and uniform provided Health and wellbeing support, including 24/7 GP access Discounts on shopping, travel, and more through Sodexo Benefits Pension plan, life cover, and development opportunities If you re proactive, people-focused, and take pride in maintaining clean, safe environments we d love to hear from you. Apply today and start your journey with Sodexo at Edinburgh Academy where your work truly makes a difference every single day. Safeguarding statement Sodexo and Edinburgh Academy are committed to safeguarding and promoting the welfare of children. Successful applicants will be required to complete appropriate background checks, including Disclosure Scotland.
Nov 01, 2025
Full time
Domestic Cleaning Manager Edinburgh Academy (Senior & Junior Schools) Location: Edinburgh Hours: Full-time 40 hours per week - Mon-Fri (some weekend working business dependent) Salary: £32,000 per annum Contract Type: Permanent Driving licence and own car essential - free onsite parking included Are you an experienced Cleaning Manager who enjoys leading from the front and getting stuck in? We re looking for a hands-on Cleaning Manager to oversee our cleaning operations across Edinburgh Academy Senior and Junior Schools.This is not an office-based role you ll be actively involved in the day-to-day delivery of a high-quality cleaning service, working closely with your team to ensure our sites are maintained to the highest standards. About the Role As Cleaning Manager, you ll support the Contract Manager in delivering a professional, safe, and efficient cleaning service across both school sites.You ll lead, motivate, and develop a team of around 20 staff, ensuring all cleaning tasks are completed to specification and on schedule.You ll be visible on site every day monitoring standards, conducting audits, training team members, and stepping in where needed to ensure smooth operations. Key Responsibilities Lead and manage a team of 20 cleaning staff across two school sites. Plan and organise daily cleaning schedules, rotas, and work allocations Conduct site audits and safety walks to ensure compliance and maintain standards. Deliver hands-on support to your team. Recruit, train, and develop cleaning operatives, including inductions and ongoing performance reviews. Maintain compliance with all Health & Safety and COSHH regulations Control stock levels, ordering, and budget spend for cleaning materials and equipment. Report performance updates to the Contract Manager and liaise regularly with the client. What We re Looking For Essential: Proven experience managing and leading cleaning or facilities teams. Strong working knowledge of cleaning standards, methods, and innovations Solid understanding of Health & Safety, risk assessments, and COSHH Hands-on approach happy to work alongside your team when needed Confident communicator with good organisational and leadership skills Experience conducting audits and ensuring compliance. Desirable: Experience within a Facilities Management or contract cleaning environment. IOSH / NEBOSH or FM-related qualification BICSc qualification or equivalent. Key Measures of Success Consistent delivery of high cleaning standards across both sites. Fully trained, motivated, and engaged team. Compliance with health & safety and contract requirements. Positive client feedback and high satisfaction scores. Why you ll love working with us Supportive team and great working atmosphere Full training and uniform provided Health and wellbeing support, including 24/7 GP access Discounts on shopping, travel, and more through Sodexo Benefits Pension plan, life cover, and development opportunities If you re proactive, people-focused, and take pride in maintaining clean, safe environments we d love to hear from you. Apply today and start your journey with Sodexo at Edinburgh Academy where your work truly makes a difference every single day. Safeguarding statement Sodexo and Edinburgh Academy are committed to safeguarding and promoting the welfare of children. Successful applicants will be required to complete appropriate background checks, including Disclosure Scotland.
The role of Facilities Manager in the professional services industry involves overseeing the operational management of facilities and ensuring a safe, efficient, and well-maintained working environment. Based in Birmingham, this permanent position offers a chance to lead in facilities management within a professional setting. Client Details The employer is a professional services organisation known for its established reputation and commitment to excellence. It focuses on providing a supportive and structured environment to ensure operational efficiency and client satisfaction. Description The Facilities Manager will: Manage day-to-day facilities operations, ensuring compliance with health and safety regulations. Oversee maintenance schedules and ensure timely repairs of equipment and infrastructure. Manage a small teams of facilities and front-of-house staff. Oversee the delivery of Hard and Soft facilities. Coordinate with external contractors and service providers for specialised facility needs. Monitor budgets related to facilities management and ensure cost-effective solutions. Implement strategies to improve energy efficiency and sustainability within the workplace. Ensure security procedures are adhered to and update protocols as needed. Support office relocations, refurbishments, or space planning projects. Maintain accurate records and reports on facilities performance and incidents. Profile A successful Facilities Manager should have: Previous experience in facilities management within a corporate environment. A strong understanding of health and safety regulations and compliance. Excellent hosting and customer service skills. Proficiency in managing budgets and cost-saving initiatives. Excellent organisational skills with the ability to prioritise tasks effectively. Experience in managing external contractors and service providers. A proactive approach to problem-solving and operational improvements. A Facilities Manager background in real estate and property. Job Offer The role of Facilities Manager benefits from: A competitive salary ranging from 45,000 to 50,000 per annum. Access to a contributory pension scheme. Medicash plan. Life Assurance. A permanent position offering job stability and career growth. An opportunity to work in Birmingham within a professional services setting. A collaborative and supportive working environment. If you are ready to take the next step in your facilities management career, apply today to join this rewarding role in Birmingham!
Nov 01, 2025
Full time
The role of Facilities Manager in the professional services industry involves overseeing the operational management of facilities and ensuring a safe, efficient, and well-maintained working environment. Based in Birmingham, this permanent position offers a chance to lead in facilities management within a professional setting. Client Details The employer is a professional services organisation known for its established reputation and commitment to excellence. It focuses on providing a supportive and structured environment to ensure operational efficiency and client satisfaction. Description The Facilities Manager will: Manage day-to-day facilities operations, ensuring compliance with health and safety regulations. Oversee maintenance schedules and ensure timely repairs of equipment and infrastructure. Manage a small teams of facilities and front-of-house staff. Oversee the delivery of Hard and Soft facilities. Coordinate with external contractors and service providers for specialised facility needs. Monitor budgets related to facilities management and ensure cost-effective solutions. Implement strategies to improve energy efficiency and sustainability within the workplace. Ensure security procedures are adhered to and update protocols as needed. Support office relocations, refurbishments, or space planning projects. Maintain accurate records and reports on facilities performance and incidents. Profile A successful Facilities Manager should have: Previous experience in facilities management within a corporate environment. A strong understanding of health and safety regulations and compliance. Excellent hosting and customer service skills. Proficiency in managing budgets and cost-saving initiatives. Excellent organisational skills with the ability to prioritise tasks effectively. Experience in managing external contractors and service providers. A proactive approach to problem-solving and operational improvements. A Facilities Manager background in real estate and property. Job Offer The role of Facilities Manager benefits from: A competitive salary ranging from 45,000 to 50,000 per annum. Access to a contributory pension scheme. Medicash plan. Life Assurance. A permanent position offering job stability and career growth. An opportunity to work in Birmingham within a professional services setting. A collaborative and supportive working environment. If you are ready to take the next step in your facilities management career, apply today to join this rewarding role in Birmingham!
Location: Croydon, London or Southampton, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. About the role: Our specialist aviation team is based in London, UK, and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking a Technical Director who is a specialist in Airport Capacity Analysis. The successful candidate will be recognised in the industry as a technical expert in their specialist field. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. Key responsibilities include: • Technical Excellence - Lead capacity work on major airport development programmes, for significant airport owners and operators. - Be recognised by our clients and within the aviation industry as a technical specialist with world class capacity expertise. - Train others in this specialist field, nurturing junior members of the team and helping support them to develop their airport capacity capabilities. - Progress our capacity expertise across all airport facilities and systems including operational research, data analysis, capacity planning and simulation modelling. - Optimise capacity at airports by understanding and making use of new technologies. • Business Development - Seek and pursue new business opportunities to grow our airport capacity planning services. - Build and maintain robust relationships with new and existing airport operator clients, influencing key directors to become their preferred consultant. - Plan and positioning for upcoming opportunities and prospects, converting them into projects, producing high-quality proposals that are both technically and commercially sound. - With clients that commission our capacity services, also take on the role of an Account Leader / Client Manager. • Project Delivery: - Technical leadership of capacity and simulation modelling work of major airport planning and development projects. - Communicate effectively with client organisations and key stakeholders, to give them confidence in the capacity principles of their development programmes. - Perform the role of Project Director/Principal, accountable for achieving successful project outcomes, coaching and mentoring Project Managers. - As Project Director/Principal be accountable for the successful completion of all projects under your oversight. Success means sound governance, commercial, financial, technical, health, safety and welfare, and realisation of client benefits agreed in the proposal phase. - Direct airport capacity projects to achieve quality deliverables on time and on budget to maintain customer satisfaction without compromising target profit. We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. Mott MacDonald is an equal opportunity employer, and we do value diversity at our company. We do not discriminate, and we take positive steps to create an inclusive culture. To apply for this position, you must have: • Extensive experience in airport capacity, including work on large scale airport development programmes. • Numerically fluent, able to understand complex systems and able to direct and train junior staff in how to analyse and optimise them. • An understanding of simulation modelling tools and techniques to train junior simulation modellers and optimise airport facilities and operations. • Excellent communication skills, able to communicate effectively at all client and stakeholder levels from board level directors to graduates as well as capacity managers. • A degree in mathematics, operational research, air transport management, aeronautical engineering, airport planning, or civil engineering. Candidates with other relevant qualifications may be considered. • Fluency in English - knowledge of other languages will be valued as an advantage. • To deliver this role you will be required to travel regularly to visit domestic and international clients. Being willing to work overseas on major aviation programmes would be valued as an advantage. • Proficient in Microsoft software. • Experience of using simulation modelling software tools and the ability to manage others to use them to deliver capacity and demand analysis outputs We are looking for candidates with the following characteristics: • Proactive and self-motivated, with a learning mindset. • A person who is naturally curious and analytical, who is willing to adopt new techniques and software and strive for continuous improvement in our ways of working. • An ability to build and maintain strong relationships with clients, winning new work and becoming their preferred consultant. • Strong project leadership skills with an ability to manage multiple priorities in a dynamic environment • A team player who nurtures and uplifts colleagues, and is able to foster teamwork and collaboration • Excellent communication and interpersonal skills, which allow you to confidently liaise with clients and cross-functional teams. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies . click apply for full job details
Nov 01, 2025
Full time
Location: Croydon, London or Southampton, UK Recruiter contact: Ainsley Anstess Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit We help conceive, drive, and implement transport solutions for cities, regions, and asset owners/operators around the globe. From preparing the business case and advising on related issues - such as revenue, procurement, and environmental legislation - to delivering the completed infrastructure and helping maintain it. Our planning, engineering, environmental and management skills cover the whole project cycle. We play a major role in developing and delivering the Global Transport Sector Strategy. About the role: Our specialist aviation team is based in London, UK, and delivers major airport planning and development projects globally, working collaboratively with our regional offices. We are seeking a Technical Director who is a specialist in Airport Capacity Analysis. The successful candidate will be recognised in the industry as a technical expert in their specialist field. The candidate will be part of a globally respected and diverse team of airport planners, airfield engineers and forecast, capacity and business analysts. Key responsibilities include: • Technical Excellence - Lead capacity work on major airport development programmes, for significant airport owners and operators. - Be recognised by our clients and within the aviation industry as a technical specialist with world class capacity expertise. - Train others in this specialist field, nurturing junior members of the team and helping support them to develop their airport capacity capabilities. - Progress our capacity expertise across all airport facilities and systems including operational research, data analysis, capacity planning and simulation modelling. - Optimise capacity at airports by understanding and making use of new technologies. • Business Development - Seek and pursue new business opportunities to grow our airport capacity planning services. - Build and maintain robust relationships with new and existing airport operator clients, influencing key directors to become their preferred consultant. - Plan and positioning for upcoming opportunities and prospects, converting them into projects, producing high-quality proposals that are both technically and commercially sound. - With clients that commission our capacity services, also take on the role of an Account Leader / Client Manager. • Project Delivery: - Technical leadership of capacity and simulation modelling work of major airport planning and development projects. - Communicate effectively with client organisations and key stakeholders, to give them confidence in the capacity principles of their development programmes. - Perform the role of Project Director/Principal, accountable for achieving successful project outcomes, coaching and mentoring Project Managers. - As Project Director/Principal be accountable for the successful completion of all projects under your oversight. Success means sound governance, commercial, financial, technical, health, safety and welfare, and realisation of client benefits agreed in the proposal phase. - Direct airport capacity projects to achieve quality deliverables on time and on budget to maintain customer satisfaction without compromising target profit. We are looking for a flexible and motivated professional with experience and a genuine passion for the aviation industry. Mott MacDonald is an equal opportunity employer, and we do value diversity at our company. We do not discriminate, and we take positive steps to create an inclusive culture. To apply for this position, you must have: • Extensive experience in airport capacity, including work on large scale airport development programmes. • Numerically fluent, able to understand complex systems and able to direct and train junior staff in how to analyse and optimise them. • An understanding of simulation modelling tools and techniques to train junior simulation modellers and optimise airport facilities and operations. • Excellent communication skills, able to communicate effectively at all client and stakeholder levels from board level directors to graduates as well as capacity managers. • A degree in mathematics, operational research, air transport management, aeronautical engineering, airport planning, or civil engineering. Candidates with other relevant qualifications may be considered. • Fluency in English - knowledge of other languages will be valued as an advantage. • To deliver this role you will be required to travel regularly to visit domestic and international clients. Being willing to work overseas on major aviation programmes would be valued as an advantage. • Proficient in Microsoft software. • Experience of using simulation modelling software tools and the ability to manage others to use them to deliver capacity and demand analysis outputs We are looking for candidates with the following characteristics: • Proactive and self-motivated, with a learning mindset. • A person who is naturally curious and analytical, who is willing to adopt new techniques and software and strive for continuous improvement in our ways of working. • An ability to build and maintain strong relationships with clients, winning new work and becoming their preferred consultant. • Strong project leadership skills with an ability to manage multiple priorities in a dynamic environment • A team player who nurtures and uplifts colleagues, and is able to foster teamwork and collaboration • Excellent communication and interpersonal skills, which allow you to confidently liaise with clients and cross-functional teams. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. Agile working We are happy to talk openly about flexible working and how we can support your responsibilities beyond the workplace. We offer some fantastic benefits including: Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years' service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies . click apply for full job details
JOB TITLE: Security Officer (Zero Hours) REPORTS TO TITLE: Facilities Manager BUSINESS FUNCTION/ SUB-FUNCTION: Estates/Facilities LOCATION: London, Birmingham, Manchester, Leeds ROLE PURPOSE: The Security Officer is responsible for ensuring a safe, secure, and welcoming environment for staff, students, and campus visitors. This role includes managing campus security, monitoring the activity of students, staff, and visitors, and providing a high standard of customer service. The Security Officer will operate across various college premises, ensuring both security and a positive experience for all on site and in the neighbouring community. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This is a Zero Hour position, requiring you to be fully flexible from Monday - Sunday, from 7am - 9pm. ROLE and RESPONSIBILITIES: Campus Security and Surveillance: Monitor access, access control systems, and other security measures, providing a first line of response to security activations, incidents, or system faults. Conduct regular patrols across the campus to ensure the safety and security of all buildings, grounds, and personnel. Check and verify identification for staff, students, and visitors to ensure authorised access. Visitor and Delivery Management: Greet and assist visitors, staff, and students upon arrival, providing information and ensuring they adhere to campus policies. Manage and monitor deliveries, ensuring they are received and handled according to campus procedures. Security Checks and Access Control: Inspect doors, windows, and gates to confirm security, using campus keys to manage building access. Monitor closed buildings to detect and address unauthorised access or suspicious activities. Oversee key control procedures, including issuing and tracking keys for authorised personnel. Incident Management and Reporting: Prepare detailed incident reports for any security-related occurrences, documenting all relevant information accurately. Provide support for emergency response procedures, including health and safety protocols and evacuation plans. Customer Service and Assistance: Offer guidance and assistance to visitors, clients, contractors, and staff, addressing any questions or concerns they may have. Assist with lockout services, jump-starts, and other public assistance tasks as required. Compliance and Ad-hoc Tasks: Ensure adherence to campus health and safety policies, including conducting routine inspections to maintain security and safety standards. Act as first aider and fire warden. Support ad-hoc security operations and other tasks as directed by the Facilities Manager. Essential Skills and Experience: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. OTHER INFORMATION: The Security Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. the GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Nov 01, 2025
Full time
JOB TITLE: Security Officer (Zero Hours) REPORTS TO TITLE: Facilities Manager BUSINESS FUNCTION/ SUB-FUNCTION: Estates/Facilities LOCATION: London, Birmingham, Manchester, Leeds ROLE PURPOSE: The Security Officer is responsible for ensuring a safe, secure, and welcoming environment for staff, students, and campus visitors. This role includes managing campus security, monitoring the activity of students, staff, and visitors, and providing a high standard of customer service. The Security Officer will operate across various college premises, ensuring both security and a positive experience for all on site and in the neighbouring community. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This is a Zero Hour position, requiring you to be fully flexible from Monday - Sunday, from 7am - 9pm. ROLE and RESPONSIBILITIES: Campus Security and Surveillance: Monitor access, access control systems, and other security measures, providing a first line of response to security activations, incidents, or system faults. Conduct regular patrols across the campus to ensure the safety and security of all buildings, grounds, and personnel. Check and verify identification for staff, students, and visitors to ensure authorised access. Visitor and Delivery Management: Greet and assist visitors, staff, and students upon arrival, providing information and ensuring they adhere to campus policies. Manage and monitor deliveries, ensuring they are received and handled according to campus procedures. Security Checks and Access Control: Inspect doors, windows, and gates to confirm security, using campus keys to manage building access. Monitor closed buildings to detect and address unauthorised access or suspicious activities. Oversee key control procedures, including issuing and tracking keys for authorised personnel. Incident Management and Reporting: Prepare detailed incident reports for any security-related occurrences, documenting all relevant information accurately. Provide support for emergency response procedures, including health and safety protocols and evacuation plans. Customer Service and Assistance: Offer guidance and assistance to visitors, clients, contractors, and staff, addressing any questions or concerns they may have. Assist with lockout services, jump-starts, and other public assistance tasks as required. Compliance and Ad-hoc Tasks: Ensure adherence to campus health and safety policies, including conducting routine inspections to maintain security and safety standards. Act as first aider and fire warden. Support ad-hoc security operations and other tasks as directed by the Facilities Manager. Essential Skills and Experience: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. OTHER INFORMATION: The Security Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. the GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
JOB TITLE: Security Officer (Zero Hours) REPORTS TO TITLE: Facilities Manager BUSINESS FUNCTION/ SUB-FUNCTION: Estates/Facilities LOCATION: London, Birmingham, Manchester, Leeds ROLE PURPOSE: The Security Officer is responsible for ensuring a safe, secure, and welcoming environment for staff, students, and campus visitors. This role includes managing campus security, monitoring the activity of students, staff, and visitors, and providing a high standard of customer service. The Security Officer will operate across various college premises, ensuring both security and a positive experience for all on site and in the neighbouring community. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This is a Zero Hour position, requiring you to be fully flexible from Monday - Sunday, from 7am - 9pm. ROLE and RESPONSIBILITIES: Campus Security and Surveillance: Monitor access, access control systems, and other security measures, providing a first line of response to security activations, incidents, or system faults. Conduct regular patrols across the campus to ensure the safety and security of all buildings, grounds, and personnel. Check and verify identification for staff, students, and visitors to ensure authorised access. Visitor and Delivery Management: Greet and assist visitors, staff, and students upon arrival, providing information and ensuring they adhere to campus policies. Manage and monitor deliveries, ensuring they are received and handled according to campus procedures. Security Checks and Access Control: Inspect doors, windows, and gates to confirm security, using campus keys to manage building access. Monitor closed buildings to detect and address unauthorised access or suspicious activities. Oversee key control procedures, including issuing and tracking keys for authorised personnel. Incident Management and Reporting: Prepare detailed incident reports for any security-related occurrences, documenting all relevant information accurately. Provide support for emergency response procedures, including health and safety protocols and evacuation plans. Customer Service and Assistance: Offer guidance and assistance to visitors, clients, contractors, and staff, addressing any questions or concerns they may have. Assist with lockout services, jump-starts, and other public assistance tasks as required. Compliance and Ad-hoc Tasks: Ensure adherence to campus health and safety policies, including conducting routine inspections to maintain security and safety standards. Act as first aider and fire warden. Support ad-hoc security operations and other tasks as directed by the Facilities Manager. Essential Skills and Experience: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. OTHER INFORMATION: The Security Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. the GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Nov 01, 2025
Full time
JOB TITLE: Security Officer (Zero Hours) REPORTS TO TITLE: Facilities Manager BUSINESS FUNCTION/ SUB-FUNCTION: Estates/Facilities LOCATION: London, Birmingham, Manchester, Leeds ROLE PURPOSE: The Security Officer is responsible for ensuring a safe, secure, and welcoming environment for staff, students, and campus visitors. This role includes managing campus security, monitoring the activity of students, staff, and visitors, and providing a high standard of customer service. The Security Officer will operate across various college premises, ensuring both security and a positive experience for all on site and in the neighbouring community. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This is a Zero Hour position, requiring you to be fully flexible from Monday - Sunday, from 7am - 9pm. ROLE and RESPONSIBILITIES: Campus Security and Surveillance: Monitor access, access control systems, and other security measures, providing a first line of response to security activations, incidents, or system faults. Conduct regular patrols across the campus to ensure the safety and security of all buildings, grounds, and personnel. Check and verify identification for staff, students, and visitors to ensure authorised access. Visitor and Delivery Management: Greet and assist visitors, staff, and students upon arrival, providing information and ensuring they adhere to campus policies. Manage and monitor deliveries, ensuring they are received and handled according to campus procedures. Security Checks and Access Control: Inspect doors, windows, and gates to confirm security, using campus keys to manage building access. Monitor closed buildings to detect and address unauthorised access or suspicious activities. Oversee key control procedures, including issuing and tracking keys for authorised personnel. Incident Management and Reporting: Prepare detailed incident reports for any security-related occurrences, documenting all relevant information accurately. Provide support for emergency response procedures, including health and safety protocols and evacuation plans. Customer Service and Assistance: Offer guidance and assistance to visitors, clients, contractors, and staff, addressing any questions or concerns they may have. Assist with lockout services, jump-starts, and other public assistance tasks as required. Compliance and Ad-hoc Tasks: Ensure adherence to campus health and safety policies, including conducting routine inspections to maintain security and safety standards. Act as first aider and fire warden. Support ad-hoc security operations and other tasks as directed by the Facilities Manager. Essential Skills and Experience: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. OTHER INFORMATION: The Security Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. the GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Contract Manager Job ID 182405 Posted 28-Aug-2024 Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Project Management Location(s) Ashford - England - United Kingdom of Great Britain and Northern Ireland, Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Cambridge - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Building Services industry. HV Authorised Person (Preferable). Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
Nov 01, 2025
Full time
Contract Manager Job ID 182405 Posted 28-Aug-2024 Role type Full-time Areas of Interest Building Management, Engineering/Maintenance, Project Management Location(s) Ashford - England - United Kingdom of Great Britain and Northern Ireland, Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Cambridge - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Contract Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team. Role Summary: Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance. Daily management of the Engineering team including compliance with CBRE disciplinary processes and procedures. To direct, instruct and manage all CBRE staff under their control as well as SSP's ensuring compliance with working practices. To complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client. Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both CBRE and the contracts Senior Management. To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems. Liaise and keep informed both the client and the CBRE Area Manager on all aspects of contract problems (defects & deficiencies). To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio. To ensure quality is maintained throughout the facilities. Ensuring business policies and processes are effectively communicated, and implemented within the contract. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home. Experience Required: Experience in Building Services industry. HV Authorised Person (Preferable). Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher. Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives. Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable. Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint). A good level of English and Mathematics required. Strong organisational and communication skills with the ability to prioritise workloads. Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.
JOB TITLE: Security Officer (Zero Hours) REPORTS TO TITLE: Facilities Manager BUSINESS FUNCTION/ SUB-FUNCTION: Estates/Facilities LOCATION: London, Birmingham, Manchester, Leeds ROLE PURPOSE: The Security Officer is responsible for ensuring a safe, secure, and welcoming environment for staff, students, and campus visitors. This role includes managing campus security, monitoring the activity of students, staff, and visitors, and providing a high standard of customer service. The Security Officer will operate across various college premises, ensuring both security and a positive experience for all on site and in the neighbouring community. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This is a Zero Hour position, requiring you to be fully flexible from Monday - Sunday, from 7am - 9pm. ROLE and RESPONSIBILITIES: Campus Security and Surveillance: Monitor access, access control systems, and other security measures, providing a first line of response to security activations, incidents, or system faults. Conduct regular patrols across the campus to ensure the safety and security of all buildings, grounds, and personnel. Check and verify identification for staff, students, and visitors to ensure authorised access. Visitor and Delivery Management: Greet and assist visitors, staff, and students upon arrival, providing information and ensuring they adhere to campus policies. Manage and monitor deliveries, ensuring they are received and handled according to campus procedures. Security Checks and Access Control: Inspect doors, windows, and gates to confirm security, using campus keys to manage building access. Monitor closed buildings to detect and address unauthorised access or suspicious activities. Oversee key control procedures, including issuing and tracking keys for authorised personnel. Incident Management and Reporting: Prepare detailed incident reports for any security-related occurrences, documenting all relevant information accurately. Provide support for emergency response procedures, including health and safety protocols and evacuation plans. Customer Service and Assistance: Offer guidance and assistance to visitors, clients, contractors, and staff, addressing any questions or concerns they may have. Assist with lockout services, jump-starts, and other public assistance tasks as required. Compliance and Ad-hoc Tasks: Ensure adherence to campus health and safety policies, including conducting routine inspections to maintain security and safety standards. Act as first aider and fire warden. Support ad-hoc security operations and other tasks as directed by the Facilities Manager. Essential Skills and Experience: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. OTHER INFORMATION: The Security Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. the GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Nov 01, 2025
Full time
JOB TITLE: Security Officer (Zero Hours) REPORTS TO TITLE: Facilities Manager BUSINESS FUNCTION/ SUB-FUNCTION: Estates/Facilities LOCATION: London, Birmingham, Manchester, Leeds ROLE PURPOSE: The Security Officer is responsible for ensuring a safe, secure, and welcoming environment for staff, students, and campus visitors. This role includes managing campus security, monitoring the activity of students, staff, and visitors, and providing a high standard of customer service. The Security Officer will operate across various college premises, ensuring both security and a positive experience for all on site and in the neighbouring community. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This is a Zero Hour position, requiring you to be fully flexible from Monday - Sunday, from 7am - 9pm. ROLE and RESPONSIBILITIES: Campus Security and Surveillance: Monitor access, access control systems, and other security measures, providing a first line of response to security activations, incidents, or system faults. Conduct regular patrols across the campus to ensure the safety and security of all buildings, grounds, and personnel. Check and verify identification for staff, students, and visitors to ensure authorised access. Visitor and Delivery Management: Greet and assist visitors, staff, and students upon arrival, providing information and ensuring they adhere to campus policies. Manage and monitor deliveries, ensuring they are received and handled according to campus procedures. Security Checks and Access Control: Inspect doors, windows, and gates to confirm security, using campus keys to manage building access. Monitor closed buildings to detect and address unauthorised access or suspicious activities. Oversee key control procedures, including issuing and tracking keys for authorised personnel. Incident Management and Reporting: Prepare detailed incident reports for any security-related occurrences, documenting all relevant information accurately. Provide support for emergency response procedures, including health and safety protocols and evacuation plans. Customer Service and Assistance: Offer guidance and assistance to visitors, clients, contractors, and staff, addressing any questions or concerns they may have. Assist with lockout services, jump-starts, and other public assistance tasks as required. Compliance and Ad-hoc Tasks: Ensure adherence to campus health and safety policies, including conducting routine inspections to maintain security and safety standards. Act as first aider and fire warden. Support ad-hoc security operations and other tasks as directed by the Facilities Manager. Essential Skills and Experience: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. OTHER INFORMATION: The Security Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. the GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Nov 01, 2025
Full time
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Nov 01, 2025
Full time
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
We're working with a respected agricultural business to recruit a Regional Facilities Manager to oversee a varied property portfolio across the Eastern side of England. This is a great opportunity for someone who enjoys working independently, managing multiple sites, and making a real impact on operational efficiency and compliance. In this role, you'll be responsible for the repair, maintenance, and long-term planning of poultry farms, hatcheries, and other operational assets. You'll work closely with site teams to ensure facilities are safe, compliant, and fit for purpose - whether that's responding quickly to urgent repairs or planning refurbishments years in advance. You'll manage operational and capital budgets, ensuring value for money through competitive tendering and strong supplier relationships. Cost control and financial reporting will be key parts of your role, alongside maintaining clear communication with operational teams about priorities, progress, and constraints. Compliance is central to the role. You'll ensure all works meet health and safety standards and relevant legislation, including electrical testing, asbestos management, and broader property regulations. You'll also contribute to longer-term estate planning, helping shape the future of the property portfolio. What You'll Be Doing Overseeing the repair and maintenance of farms, hatcheries, and other operational sites to ensure they remain fit-for-purpose and compliant. Managing budgets and procurement processes, ensuring best value through competitive tendering and supplier relationships. Responding to emergency repairs quickly and effectively to protect animal welfare and minimise disruption. Planning and delivering longer-term refurbishment and enhancement programmes in collaboration with senior teams. Ensuring all works meet health and safety and legislative requirements, with accurate records maintained. What We're Looking For Experience managing multi-site property estates, ideally within agriculture or rural environments. Strong understanding of compliance, health and safety, and building regulations. Confident budget manager with excellent organisational and negotiation skills. A proactive and flexible approach, with the ability to travel across the East of England. Background in building or quantity surveying, project management, or facilities management. Experience in property or estate management. The package Competitive Salary Car Allowance Life assurance - 3 x Salary Sick pay Private Medical If you're looking for a role where you can take ownership, work with autonomy, and support the smooth running of agricultural operations, we'd love to hear from you How do I apply? For more information and an informal confidential discussion please call Ollie O'Driscoll on: or e-mail your CV and covering letter To . Thank you. De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
Nov 01, 2025
Full time
We're working with a respected agricultural business to recruit a Regional Facilities Manager to oversee a varied property portfolio across the Eastern side of England. This is a great opportunity for someone who enjoys working independently, managing multiple sites, and making a real impact on operational efficiency and compliance. In this role, you'll be responsible for the repair, maintenance, and long-term planning of poultry farms, hatcheries, and other operational assets. You'll work closely with site teams to ensure facilities are safe, compliant, and fit for purpose - whether that's responding quickly to urgent repairs or planning refurbishments years in advance. You'll manage operational and capital budgets, ensuring value for money through competitive tendering and strong supplier relationships. Cost control and financial reporting will be key parts of your role, alongside maintaining clear communication with operational teams about priorities, progress, and constraints. Compliance is central to the role. You'll ensure all works meet health and safety standards and relevant legislation, including electrical testing, asbestos management, and broader property regulations. You'll also contribute to longer-term estate planning, helping shape the future of the property portfolio. What You'll Be Doing Overseeing the repair and maintenance of farms, hatcheries, and other operational sites to ensure they remain fit-for-purpose and compliant. Managing budgets and procurement processes, ensuring best value through competitive tendering and supplier relationships. Responding to emergency repairs quickly and effectively to protect animal welfare and minimise disruption. Planning and delivering longer-term refurbishment and enhancement programmes in collaboration with senior teams. Ensuring all works meet health and safety and legislative requirements, with accurate records maintained. What We're Looking For Experience managing multi-site property estates, ideally within agriculture or rural environments. Strong understanding of compliance, health and safety, and building regulations. Confident budget manager with excellent organisational and negotiation skills. A proactive and flexible approach, with the ability to travel across the East of England. Background in building or quantity surveying, project management, or facilities management. Experience in property or estate management. The package Competitive Salary Car Allowance Life assurance - 3 x Salary Sick pay Private Medical If you're looking for a role where you can take ownership, work with autonomy, and support the smooth running of agricultural operations, we'd love to hear from you How do I apply? For more information and an informal confidential discussion please call Ollie O'Driscoll on: or e-mail your CV and covering letter To . Thank you. De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at . Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission. Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview. De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Nov 01, 2025
Full time
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Shift Engineer Job ID 182602 Posted 29-Aug-2024 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 105,000 people worldwide. The company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting for a number of Electrical Shift Engineers to join our team located in East London. The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Key Tasks • React to breakdown maintenance requests within the required SLA's • Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc • Repairs to modular UPS systems • Test and diagnose power quality issues including harmonic distortion using onsite power analysers • Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments • Provide emergency response standby, call out • Escalate urgent issues identified through to the Technical Services Manager • Respond to work interruptions, outages or emergencies consistent with the SLA • Responsibility for ensuring all critical related engineering maintenance documentation & records is kept updated • Advise the Facilities Management Team of changes in critical environment requirements • Must be willing to work over & above contractual hours. • Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works • Undertake Upgrade & Install work • Understand and interpret technical drawings / instructions / processes & O&M's • Ensure completion of all reactive Helpdesk Requests • Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly • Ensure that financial processes are adhered to at all times • Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) • Determine the root cause and action items required to restore availability and prevent a recurrence • Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed • Entering relevant quotes and remedial works onto the in-house system Qualifications and Experience: • 17th or 18th Edition IEE: Wiring & Installation • 2394 / 2395 electrical testing and inspection • Previous experience within building maintenance and multi tenanted commercial buildings • Experience of working within a team in a commercial environment
Nov 01, 2025
Full time
Shift Engineer Job ID 182602 Posted 29-Aug-2024 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland CBRE is the world's leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 105,000 people worldwide. The company's core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting for a number of Electrical Shift Engineers to join our team located in East London. The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Key Tasks • React to breakdown maintenance requests within the required SLA's • Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc • Repairs to modular UPS systems • Test and diagnose power quality issues including harmonic distortion using onsite power analysers • Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments • Provide emergency response standby, call out • Escalate urgent issues identified through to the Technical Services Manager • Respond to work interruptions, outages or emergencies consistent with the SLA • Responsibility for ensuring all critical related engineering maintenance documentation & records is kept updated • Advise the Facilities Management Team of changes in critical environment requirements • Must be willing to work over & above contractual hours. • Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works • Undertake Upgrade & Install work • Understand and interpret technical drawings / instructions / processes & O&M's • Ensure completion of all reactive Helpdesk Requests • Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly • Ensure that financial processes are adhered to at all times • Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) • Determine the root cause and action items required to restore availability and prevent a recurrence • Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed • Entering relevant quotes and remedial works onto the in-house system Qualifications and Experience: • 17th or 18th Edition IEE: Wiring & Installation • 2394 / 2395 electrical testing and inspection • Previous experience within building maintenance and multi tenanted commercial buildings • Experience of working within a team in a commercial environment
Lead Engineer Job ID 215496 Posted 10-Apr-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Brighton - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Lead Engineer CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Lead Engineer to join the team located in Brighton . The successful candidate will be able to apply a risk-focused maintenance approach and operations of plant and systems in data centres/critical environments and general office environments. Role Summary: Able to manage own time and allocate works to other team members Able to manage cost related to delivery of maintenance activities (specialist and self-perform) Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs Operate dilapidation and update plans relating to critical environments Operate change control process covering business critical areas Provide technical management reports as required Provide emergency response standby/call-out Monitor utilities management and environmental programmes Support critical environment related technical audits Support cost-effective procurement of engineering maintenance services. Operate within annual engineering budgets for the maintenance and repair of the services Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems Advise the Facilities Management Team of changes in critical environment requirements Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Manager Ensure all PPM's and Critical Facility PPM's are carried out to schedule Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly Liaise with the CBRE EHS specialist to ensure audit compliance at all times Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews Escalate urgent issues identified through to the Technical Services Manager Experience Required: Electrician with recognised qualifications (apprenticeship, HND, C&G) 17th Edition Electrical Wiring Regulations - essential Previous experience in operating data centres/critical environments - desirable Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes IOSH or equivalent H&S training Excellent contract/supplier management skills Excellent facilitation, communication skills at all levels Self-motivated, resourceful and pro-active Confident decision maker Understanding of water hygiene (L8) - desirable BMS Controls experience / HVAC experience - desirable Operational experience of UPS, Standby Power and Critical Environment Cooling Operational experience of managing Environmental, Health & Safety and Quality Systems PC and MS office skills
Nov 01, 2025
Full time
Lead Engineer Job ID 215496 Posted 10-Apr-2025 Role type Full-time Areas of Interest Engineering/Maintenance Location(s) Brighton - England - United Kingdom of Great Britain and Northern Ireland Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. Job Title: Lead Engineer CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting a Lead Engineer to join the team located in Brighton . The successful candidate will be able to apply a risk-focused maintenance approach and operations of plant and systems in data centres/critical environments and general office environments. Role Summary: Able to manage own time and allocate works to other team members Able to manage cost related to delivery of maintenance activities (specialist and self-perform) Ensuring all client services, computer rooms, data networks, manufacturing and revenue earning services meet client requirements or appropriate SLAs Operate dilapidation and update plans relating to critical environments Operate change control process covering business critical areas Provide technical management reports as required Provide emergency response standby/call-out Monitor utilities management and environmental programmes Support critical environment related technical audits Support cost-effective procurement of engineering maintenance services. Operate within annual engineering budgets for the maintenance and repair of the services Responsibility for ensuring all critical related engineering maintenance documentation/records are kept in clearly identified and retrievable systems Advise the Facilities Management Team of changes in critical environment requirements Plan Statutory Compliance Maintenance and Testing and report as required the Statutory Compliance Audit Report to the Technical Services Manager Ensure all PPM's and Critical Facility PPM's are carried out to schedule Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly Liaise with the CBRE EHS specialist to ensure audit compliance at all times Ensure maintenance is carried out in line with CBRE H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews Escalate urgent issues identified through to the Technical Services Manager Experience Required: Electrician with recognised qualifications (apprenticeship, HND, C&G) 17th Edition Electrical Wiring Regulations - essential Previous experience in operating data centres/critical environments - desirable Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes IOSH or equivalent H&S training Excellent contract/supplier management skills Excellent facilitation, communication skills at all levels Self-motivated, resourceful and pro-active Confident decision maker Understanding of water hygiene (L8) - desirable BMS Controls experience / HVAC experience - desirable Operational experience of UPS, Standby Power and Critical Environment Cooling Operational experience of managing Environmental, Health & Safety and Quality Systems PC and MS office skills
Property and Estates Services Manager We are seeking a skilled and experienced Property and Estates professional to lead the delivery of high-quality housing and estate services across a diverse property portfolio. Position: Property and Estates Services Manager Salary: £53,000 (unqualified) or £58,000 (qualified) Location: Hybrid Hammersmith / Wood Lane, London Hours: Full time, 35 hours per week (Tuesdays mandatory office day) Contract: Permanent Closing Date: 16 November 2025 Interview Dates: 26 and 27 November 2025 About the Role This is a key leadership role overseeing the management and maintenance of more than 1,000 homes across London. You will ensure the effective delivery of all property and estate services, maintaining compliance, safety, and high resident satisfaction. Key responsibilities include: Managing the day-to-day operation of the property portfolio and leading preparations for managing new high-rise developments Overseeing all planned and cyclical maintenance, estate services, and contractor performance Leading on asset management planning and policy development Managing the Estates, Maintenance and Building Surveyor teams to deliver excellent services Ensuring health and safety compliance across all buildings and estate-based services Driving continuous improvement and value for money across property operations Reporting to the executive team on progress, performance, and budget About You You will be an experienced property or estates management professional with strong leadership skills and a clear understanding of housing compliance and building safety. Essential skills and experience: At least three years experience in property or estate management Knowledge of social housing and current building safety legislation Experience of contract and performance management Strong leadership and communication skills with the ability to motivate teams Excellent analytical and reporting ability Relevant professional qualification in housing, asset management or compliance You will be proactive, solutions-focused and able to balance strategic thinking with hands-on delivery. A genuine commitment to resident service and continuous improvement is essential. About the Organisation This organisation provides safe, affordable homes for single women across London. Founded over 100 years ago, it continues to champion gender equality through housing and remains a respected voice in the sector. With ambitious development plans and a supportive culture, it offers an exciting opportunity to help shape the future of housing services for women. Other roles you may have experience of could include: Asset Manager, Estates Manager, Property Services Manager, Housing Repairs Manager, Maintenance Manager, Building Safety Manager, or Facilities Manager. If you are passionate about providing high-quality homes and services and have the leadership experience to drive excellence, we would love to hear from you.
Nov 01, 2025
Full time
Property and Estates Services Manager We are seeking a skilled and experienced Property and Estates professional to lead the delivery of high-quality housing and estate services across a diverse property portfolio. Position: Property and Estates Services Manager Salary: £53,000 (unqualified) or £58,000 (qualified) Location: Hybrid Hammersmith / Wood Lane, London Hours: Full time, 35 hours per week (Tuesdays mandatory office day) Contract: Permanent Closing Date: 16 November 2025 Interview Dates: 26 and 27 November 2025 About the Role This is a key leadership role overseeing the management and maintenance of more than 1,000 homes across London. You will ensure the effective delivery of all property and estate services, maintaining compliance, safety, and high resident satisfaction. Key responsibilities include: Managing the day-to-day operation of the property portfolio and leading preparations for managing new high-rise developments Overseeing all planned and cyclical maintenance, estate services, and contractor performance Leading on asset management planning and policy development Managing the Estates, Maintenance and Building Surveyor teams to deliver excellent services Ensuring health and safety compliance across all buildings and estate-based services Driving continuous improvement and value for money across property operations Reporting to the executive team on progress, performance, and budget About You You will be an experienced property or estates management professional with strong leadership skills and a clear understanding of housing compliance and building safety. Essential skills and experience: At least three years experience in property or estate management Knowledge of social housing and current building safety legislation Experience of contract and performance management Strong leadership and communication skills with the ability to motivate teams Excellent analytical and reporting ability Relevant professional qualification in housing, asset management or compliance You will be proactive, solutions-focused and able to balance strategic thinking with hands-on delivery. A genuine commitment to resident service and continuous improvement is essential. About the Organisation This organisation provides safe, affordable homes for single women across London. Founded over 100 years ago, it continues to champion gender equality through housing and remains a respected voice in the sector. With ambitious development plans and a supportive culture, it offers an exciting opportunity to help shape the future of housing services for women. Other roles you may have experience of could include: Asset Manager, Estates Manager, Property Services Manager, Housing Repairs Manager, Maintenance Manager, Building Safety Manager, or Facilities Manager. If you are passionate about providing high-quality homes and services and have the leadership experience to drive excellence, we would love to hear from you.
Location Birmingham Regional Centre - Arena Central Cardiff Regional Centre - Ty William Morgan Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Manchester Regional Centre - Three New Bailey Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles. Transitional Sites For more information on where you might be working, review this information on our locations . If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage
Nov 01, 2025
Full time
Location Birmingham Regional Centre - Arena Central Cardiff Regional Centre - Ty William Morgan Edinburgh Regional Centre - Queen Elizabeth House Leeds Regional Centre - Wellington Place Manchester Regional Centre - Three New Bailey Telford - Plaza 1 and 2 Worthing - Teville Gate House Stratford Regional Centre - Westfield Avenue About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Here in HMRC's Chief Digital & Information Group (CDIO) we're increasingly delivering in-house through our growing network of digital delivery centres - hi-tech, innovative facilities across the UK. We are a small, agile team within our Chief Technology and Design Office that focus on Technical Innovation. Our objective isn't necessarily what we can change tomorrow, but the longer-term improvement of the UK tax system. We work to understand and solve problems, proposing innovative solutions through continuous exploration. Tracking emerging technology and market changes, Innovation maintains a future technology focus, with an enviable remit to proactively demonstrate the art of the possible, seeking to tackle challenges at source by 'designing out problems' with new technology, improved processes, user-centred design and innovative solutions. Job description As key member of our multidisciplinary Innovation Team, you'll work alongside User Researchers, Analysts, Designers, Product Managers, Software Developers, Architects, policy, innovation and technology specialists. As a team, you'll develop innovative approaches for digital products that are part of end-to-end services across HMRC and government. This is an exciting opportunity to make real changes for HMRC and our customers through innovation and to join our Architecture community supporting a large-scale dynamic transformation that has profound impact both on customers and our staff. Proactive and reactive to changing opportunities, you'll have the skill to interpret and react to small, medium and large-scale challenges, and the vision to identify potential and future opportunities. By using emerging technology, data, and considering user needs, you'll develop innovative concepts and solutions, supporting Innovation colleagues with technical and architecture expertise. You'll test the art of the possible by designing proof of concepts to test solutions for future services, working with internal groups, third parties, external suppliers and academia to develop concepts and MVPs. You'll run proof of value exercises to support concepts by demonstrating customer and HMRC impact. You'll contribute to business cases and make compelling recommendations for future direction, delivering these to senior partners to influence policy and strategy. You will be an expert Technical Architect, able to investigate, design and develop solutions to technology challenges in a fast-paced, collaborative, multidisciplinary Innovation Team. You will Rapidly develop an understanding of technologies in use and the overall architecture strategy. Work closely with Innovation scrum teams, business partners and IT colleagues to design innovative but appropriate solutions that demonstrate that new technology and approaches can deliver improvements, ensuring operational delivery and that they fit with strategic end-to-end functional design. Be flexible and self-motivated, have a keen eye for detail and a solid focus on quality. Have a good track record in delivering customer-focused technology change and be able to articulate technical detail to non-technical people, so it is understood. Be credible, influential and a team-player. A confident communicator with good interpersonal skills. Be comfortable working creatively in a "fail fast" manner on inception and discovery projects, where scope and concept are not clearly defined or understood and without relying on defined process or established requirements. Person specification We are looking for a Senior Technical Architect who has experience of Leading technical discussions between internal teams and external stakeholders, clearly communicating concepts and driving continuous improvement. Evaluating products/tools and providing enterprise appropriate recommendations. Developing an understanding of user needs, to design user-centred technical service propositions. Identifying business problems and recommending technical solutions and designs. Undertaking structural analysis of technical issues, translating this analysis into technical designs that describe a solution. Building collaborative relationships with partners across teams and services. Articulating technical requirements and implications compellingly to technical and non-technical colleagues, senior leaders, business partners and customers. Working with innovators to design aspirational concepts for future services and processes. Mentoring colleagues. Essential Criteria Governing high and low-level designs with full lifecycle management, from requirements management to supporting the operations teams with service introduction. Effective communication with colleagues, business partners, customers and senior leaders. You are skilled at proactive and reactive communication. Bridging the gap between the technical and non-technical with the ability to translate technical concepts, so they are understood by all. Technical governance and delivering the assurance of a service. Making and guiding effective decisions, explaining clearly how the decision has been reached. Applying strategy for technology that meets business and customer needs with the ability to create, refine and challenge standards, policies, roadmaps and vision statements. Working with business and technology partners to translate business problems into technical designs. You can work across multiple services or a single large or complicated service. Understanding trends and practices outside your team and organisation, their potential impact and how they can fit into broader strategy. Looking beyond the immediate technical problem and identifying wider implications, understanding the broad context. Desirable Criteria Software development and technical architecture. Knowledge of innovative and emerging technologies (e.g. Artificial Intelligence, Geospatial and Synthetic Data, Cryptocurrencies, Open Banking etc.) Cloud computing knowledge and experience designing and implementing (e.g. AWS/Azure/Google or Hybrid) based. Agile methodologies and principles. Transitional Sites For more information on where you might be working, review this information on our locations . If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage
