16 jobs found

Urgent Amazon Connect Developer Hybrid - Glasgow Duration - initially 6 months We are seeking a Principal Amazon Connect Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from legacy platforms, and aligning technology decisions with global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disaster recovery, and multi-region resilience. Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration from legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect. Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities. Integration & Ecosystem Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams, and real-time analytics pipelines using AWS services (Lambda, EventBridge, Kinesis, Glue, Athena). Security, Compliance & Governance Implement IAM, KMS encryption, VPC networking, and PrivateLink for secure connectivity. Ensure compliance with GDPR/UK GDPR, PCI-DSS, ISO 27001, and sector-specific standards (e.g., NHS DSP Toolkit, HIPAA). Define data retention policies, PIA/DPIA frameworks, and lawful intercept/emergency call handling. DevOps & Automation Establish CI/CD pipelines for flows, Lambda, Lex bots, and infrastructure using CloudFormation/Terraform/CDK. Implement automated testing and version control for safe, repeatable deployments. Operational Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build real-time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies. Prepare investment cases, TCO/ROI analyses, and compliance documentation for audits. Required Qualifications 15+ years in architecture/engineering, 10+ years in contact centre technologies, 5+ years with Amazon Connect. Proven delivery of enterprise-scale Amazon Connect implementations with complex integrations. Expertise in AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong knowledge of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001, NHS DSP Toolkit). Hands-on experience with IaC (CloudFormation/Terraform/CDK) and serverless development (Node.js/Python). Preferred Qualifications AWS Solutions Architect Professional and Amazon Connect specialization. Experience with Contact Lens, Wisdom/Q in Connect, Voice ID, and outbound campaigns. Sector experience in healthcare/public sector or regulated industries. Familiarity with SIP, telephony routing, and Ofcom regulations. Success Metrics Delivery of secure, compliant architecture aligned to global regulatory standards. Achieve 99.99% availability, measurable improvements in CSAT/NPS, and reduced AHT. Full migration from legacy platforms within agreed timelines and governance frameworks. Compliance & Regulatory Assurance This role requires strict adherence to international data protection laws, financial and healthcare compliance mandates, and cloud security best practices. The architect will be accountable for producing audit-ready documentation, risk assessments, and governance artefacts for regulators worldwide.

D365 CE PRODUCT LEAD/OWNER - OUTSIDE IR35 - 3/4 DAYS ONSITE 1 DAY REMOTE Are you a Microsoft Dynamics expert with a passion for driving adoption, enabling users, and aligning systems to real business needs? We're looking for a CRM Product Lead to take full ownership of our Dynamics CRM platform and help shape the future of our fast-paced, professional services organisation. About the Role This is a high-impact, business-critical position. You'll sit at the intersection of product management, user experience, commercial operations, and data strategy. If you've lived and breathed Dynamics in a professional services context and know how to translate business processes into intuitive, effective systems, this one is for you! Key Responsibilities Drive Adoption & Engagement Lead onboarding, upskilling, and tailored training across teams Foster high CRM engagement across sales, delivery, finance, and leadership Embed a continuous feedback loop to iterate the CRM around user needs Own the Product Roadmap Act as Product Owner for Dynamics: gather requirements, manage backlog, and lead roadmap Scope and spec features based on real user workflows and pain points Collaborate with internal developers and third-party tech partners Optimise System Performance & Integration Oversee system performance, data integrity, and integrations (e.g. ATS, finance systems) Establish CRM best practices, usage standards, and documentation Engage Senior Stakeholders Align CRM functionality with business objectives across departments Serve as the primary interface between tech and the business Ensure CRM data powers meaningful insights and decision-making What You'll Bring Proven experience implementing and scaling Microsoft Dynamics in a professional services environment Strong track record of driving behavioural change and tech adoption Deep understanding of leadership, consulting, or talent businesses Hands-on, floor-walking approach-comfortable with both end-users and execs Skilled in translating business processes into CRM specs and delivering through Agile teams Confident in stakeholder engagement, governance, and change enablement Commercial and financial acumen to support data-driven decision-making If you would like to apply for this role please send your CV to

Urgent contract Amazon Connect Developer - Hybrid Glasgow Role Overview We are seeking a Principal Amazon Connect Architect to lead the design and delivery of enterprise-grade, cloud-based contact centre solutions. This role is pivotal in driving digital transformation, ensuring regulatory compliance, and delivering secure, resilient, and scalable architectures for omnichannel customer engagement. The successful candidate will have a proven track record of implementing Amazon Connect at scale, migrating from Legacy platforms, and aligning technology decisions with global compliance standards. Core Responsibilities Solution Architecture & Design Define target architecture for Amazon Connect across voice, chat, and tasks, ensuring high availability, disaster recovery, and multi-region resilience. Apply AWS Well-Architected Framework principles and enterprise architecture standards for security, sustainability, and cost optimization. Implementation & Migration Lead end-to-end migration from Legacy platforms (Avaya, Cisco, Genesys) to Amazon Connect. Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities. Integration & Ecosystem Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams, and Real Time analytics pipelines using AWS services (Lambda, EventBridge, Kinesis, Glue, Athena). Security, Compliance & Governance Implement IAM, KMS encryption, VPC networking, and PrivateLink for secure connectivity. Ensure compliance with GDPR/UK GDPR, PCI-DSS, ISO 27001, and sector-specific standards (eg, NHS DSP Toolkit, HIPAA). Define data retention policies, PIA/DPIA frameworks, and lawful intercept/emergency call handling. DevOps & Automation Establish CI/CD pipelines for flows, Lambda, Lex bots, and infrastructure using CloudFormation/Terraform/CDK. Implement automated testing and version control for safe, repeatable deployments. Operational Excellence Define KPIs/SLAs (AHT, CSAT/NPS, abandonment rates) and build Real Time dashboards for performance monitoring. Lead capacity planning, incident management, and continuous improvement initiatives. Stakeholder Engagement Conduct CxO-level workshops, translate business objectives into technical roadmaps, and maintain governance with PMO and regulatory bodies. Prepare investment cases, TCO/ROI analyses, and compliance documentation for audits. Required Qualifications 15+ years in architecture/engineering, 10+ years in contact centre technologies, 5+ years with Amazon Connect. Proven delivery of enterprise-scale Amazon Connect implementations with complex integrations. Expertise in AWS services: IAM, VPC, Lambda, API Gateway, EventBridge, Kinesis, CloudWatch, DynamoDB. Strong knowledge of security and compliance frameworks (GDPR, PCI-DSS, ISO 27001, NHS DSP Toolkit). Hands-on experience with IaC (CloudFormation/Terraform/CDK) and serverless development (Node.js/Python). Preferred Qualifications AWS Solutions Architect - Professional and Amazon Connect specialization. Experience with Contact Lens, Wisdom/Q in Connect, Voice ID, and outbound campaigns. Sector experience in healthcare/public sector or regulated industries. Familiarity with SIP, telephony routing, and Ofcom regulations. Success Metrics Delivery of secure, compliant architecture aligned to global regulatory standards. Achieve 99.99% availability, measurable improvements in CSAT/NPS, and reduced AHT. Full migration from Legacy platforms within agreed timelines and governance frameworks. Compliance & Regulatory Assurance This role requires strict adherence to international data protection laws, financial and healthcare compliance mandates, and cloud security best practices. The architect will be accountable for producing audit-ready documentation, risk assessments, and governance artefacts for regulators worldwide.

Lead Dynamics 365 Developer - London 78,000 + Permanent Benefits Flexible working - 2X a week on-site (London) An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers, partners and line manager to deliver solutions to meet business requirements. KEY SKILLS/RESPONSIBILITIES Dynamics D365 CE Configuration and Customization (Build and configure workflows, automations, plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top 10 security framework Agile and SCRUM Experience in 3rd line support across CRM applications

Functional Consultant - Microsoft Dynamics 365 & Power Platform Location: UK-wide (Hybrid) Salary: Up to 85,000 Security Clearance: SC eligibility required We are working with a leading global technology and consulting firm, delivering large-scale projects across Microsoft Dynamics 365 and the Power Platform . They are seeking a Functional Consultant to join their team, working with clients to design and implement innovative business solutions. About the Role As a Functional Consultant, you will work closely with client stakeholders to understand their business goals and processes, translate requirements into functional solutions, and guide the delivery of Microsoft Dynamics 365 and Power Platform projects. You will run workshops, capture requirements, manage product backlogs, and advise clients on CRM roadmaps and process improvements. Key Responsibilities: Run workshops, interviews, and observation sessions with stakeholders to gather business and functional requirements Translate requirements into Epics, Features, and User Stories following Behavior Driven Development (BDD) Own the functional design of solutions to ensure they meet user needs and align with Dynamics 365 and Power Platform capabilities Advise on business process reengineering and enhancements based on best practices Collaborate with solution architects and developers to outline high-level and low-level designs Excite clients with the "art of the possible" and support CRM roadmaps Work in Agile teams, planning sprints and releases Skills & Experience: Strong knowledge of Microsoft Dynamics 365 and Power Platform capabilities, limitations, and CRM business processes Experience in full lifecycle CRM implementations and Agile delivery Proficiency in gathering and documenting requirements via workshops and interviews Ability to translate business needs into digital solutions and functional designs Strong consulting, presentation, and stakeholder management skills, engaging with all levels from C-suite to end-users Desire to continuously develop knowledge of Microsoft technology stack Scrum Master experience is beneficial Recent Microsoft certifications are an advantage Additional Information: This role is UK-wide , with hybrid working (office, client site, and home) Candidates must be eligible for SC clearance Salary up to 85,000 Why This Role? This is a unique opportunity to join a global, innovative organization at the forefront of technology, working on projects that deliver real client impact. You'll be part of a supportive, inclusive environment with career development and training opportunities to grow your expertise. How to Apply: If you meet the requirements and are eligible for SC clearance, apply now to take the next step in your career as a Functional Consultant working with Microsoft Dynamics 365 and Power Platform.

Lead Developer (Dynamics 365 & Power Platform) Location: Birmingham (2 days a week onsite) Contract: Permanent Salary & Benefits: up to 60,000 + Excellent Benefits Overview A industry regulatory body is undergoing significant digital transformation and seeking a Lead Developer to drive this forward and join its IT Development team. This role offers the opportunity to lead a talented group of developers in designing, customising, and integrating Dynamics 365 and Power Platform solutions that drive operational excellence and innovation across the business. You'll play a key role in shaping the technical direction of the organisation's digital systems, ensuring scalable, secure, and high-performing applications that support business-critical functions. This is a hands-on leadership role that combines technical delivery, team mentorship, and solution architecture within a modern cloud-first environment. The Role Lead and mentor a team of 5, overseeing the design, development, and integration of Dynamics 365 and Power Platform solutions. Manage the full development lifecycle, from requirements gathering and design through to build, testing, and deployment. Oversee the development of complex and mission-critical applications in a Microsoft Azure environment. Support upgrades, maintenance, and optimisation of PowerApps and related cloud platforms. Drive automation and build CI/CD pipelines using modern DevOps practices. Identify and manage technical risks, incidents, and performance issues. Maintain high standards of code quality, documentation, and testing across all projects. Skills & Experience Strong proficiency with Microsoft Dynamics 365 CRM modules and Power Platform (Power Apps, Power Automate). Proven experience in C#, .NET and JavaScript Hands-on experience with Azure DevOps, Git, or other CI/CD tools. Demonstrated leadership or mentoring experience within a development team. Strong understanding of software development life-cycle (SDLC) and leading agile sprints Excellent problem-solving and communication skills, with the ability to work effectively across technical and non-technical teams. If this sounds of interest, please apply or reach out to me at (url removed)

Lead Dynamics365 Developer 78,000 + Permanent Benefits Flexible working - 2X a week on-site (London) An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers, partners and line manager to deliver solutions to meet business requirements. KEY SKILLS/RESPONSIBILITIES Dynamics D365 CE Configuration and Customization (Build and configure workflows, automations, plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top 10 security framework Agile and SCRUM Experience in 3rd line support across CRM applications

Dynamics 365 CE Developer - Take on a leading role in designing and developing Dynamics 365 CE solutions and rolling them out to clients across several industries. You will be mentoring a team of skilled Developers and applying your technical skills to provide significant influence on the customer's D365 CE requirements. My client offers a flexible, hybrid working model with an excellent starting salary and benefits. Roles & Responsibilities Working on varied projects to develop and implement Dynamics 365 and Power Platform solutions. Leading role in designing solutions and implementing configurations for Power Platform and D365, pushing the capabilities where needed Hands-on experience creating custom plugins using C#, JavaScript, and creating workflows and business rules. Bringing fresh ideas for improvements and influencing how they are implemented. Create and build solutions as part of an agile team, ensuring a collaborative approach to achieve exceptional results. Skills and Qualifications Strong experience with Microsoft Dynamics 365 CRM, including customisations and configurations. Proficiency in C# and JavaScript for plugin development and extending the platform. Proven track record in automating business processes within D365. Excellent problem-solving skills and the ability to collaborate effectively with colleagues and end users. Understanding of the full software development life cycle, with a keen eye for detail and quality Benefits Starting Salary - 55k- 93k dependant on experience Life Assurance Health Insurance Flexible, Hybrid working model & much more. Interested? Apply today for more details

Microsoft Dynamics 365/ Power Platform Developer My client is a reputable Microsoft Partner; well established in delivering successful digital transformation programmes to the mid-enterprise market. With a wealth of exciting projects in pipeline, my client is actively seeking an experienced Developer within Dynamics 365 CE/ CRM to join their development division - getting hands on to deliver tailored D365 CE solutions to customer requirements. This opportunity offers a excellent opening to work on innovative development projects for a range of reputable customers - progressing your career in Dynamics 365/ Power Platform whilst securing fantastic benefits and progression along the way. My client offers full home based working flexibility, with requirement for occasional site travel, project phase dependant. Whats on offer? Competitive starting salary up to 75,000 (experience dependent) Secure pipeline of D365/ Power Platform projects - across new implementations, upgrades and integration's Attractive benefits package including private medical, competitive pension scheme, life insurance Continuous, certified Dynamics 365/ Power Platform training Responsibilities will include: Hands on Dynamics 365 CE/ CRM/ Power Platform development on customer implementations Analysing technical requirements, and assisting in technical solution design Developing custom work flows/ plugins/ process flows based on customer needs CRM system integration projects utilising technologies such as Power BI, Power Automate & Azure Assisting CRM development testing/ deployment/ maintenance processes Triage CRM implementation support issues at 3rd line level Suitable candidates will be able to offer: A proven track record developing Microsoft Dynamics CRM/ 365 CE & Power Platform technologies Demonstrated proficiency across relevant programming languages, including C#, JavaScript Custom plugin/ work flow development expertise Full development life cycle skills including analysis, design, testing and support Experience across Power Platform - preferably offering skills in Power Automate, Power Pages, Power Apps (Model/ Canvas) Excellent communication skills - able to collaborate within a team and work autonomously Interested? Apply now! To discuss this exciting opportunity in more detail within the Dynamics CRM market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 / Dynamics CRM opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics CRM/ 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics CRM/ 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. (phone number removed) or via email (url removed)

Hybrid role with weekly visits to client sites in London. Expected to travel around twice or three times per week. Join a team of passionate thought leaders in a dynamic and collaborative environment! Cognizant Microsoft Business Groups Business Applications team is hiring now and were looking for our next Senior Microsoft Dynamics 365 CRM Developer to join us click apply for full job details

D365 Business Systems Developer - Hybrid - St Albans 45,000 - 60,000 DOE Hybrid - 3 days a week in St Albans Looking for your next step in ERP, automation, and process improvement? This growing business is on a digital transformation journey and needs a hands-on Business Systems Developer to help make it happen. This role is all about owning and optimising Microsoft Dynamics 365 Business Central, cutting down manual work, driving automation, and making life easier across finance, operations, and reporting. There's plenty of room to grow here too, whether that's developing into a senior specialist role or stepping into leadership as the systems function expands. What you'll be doing Owning and supporting Dynamics 365 Business Central (config, AL extensions, security, troubleshooting). Spotting opportunities for automation and process improvement (think Power Automate, APIs, integrations). Linking up ERP with CRM, finance platforms, and e-commerce systems. Keeping data clean and meaningful, plus shaping Power BI dashboards. Training users and producing clear documentation to boost adoption. Playing a role in planning a future migration to Dynamics 365 Finance & Supply Chain. What we're looking for Strong experience with Dynamics 365 Business Central (or another ERP). Good knowledge of finance, supply chain, and operational processes in ERP. Automation/integration experience (Power Automate, APIs). Confident with data and reporting tools (Power BI, SQL). Clear communicator who can work with stakeholders and solve problems fast. Nice to have: Experience with Dynamics 365 Finance & Supply Chain. Exposure to large ERP projects or migrations. Any leadership/mentoring background. ERP certifications. Who you are You'll thrive here if you're proactive, solutions-driven, and love using tech to make businesses better. If you've got the ambition to step up into leadership over time, even better. If you can automate, integrate, and explain it all to a rubber duck you'll fit right in. Apply today and let's see if this could be your next move!

Your new role Acting as the D365 SME you will lead the design, development, customisation, and implementation of Microsoft Dynamics 365 solutions (primarily CRM but likely to include other modules in the future).Mentor, guide, and support two D365 developers, helping them grow their technical and professional skills.You will be in the office in central Birmingham 2-3 days a week. Responsibilities will include: Lead on the full development lifecycle and responsible for the team's design, coding, testing and documentation of large, complex or mission-critical applications in a cloud-first environment using Dynamics and Power Apps in MS Azure.Day-to-day line management activities such as 1-2-1s and development of IDPsConfiguration and customisation of Dataverse / Dynamics entities and formsDevelopment of PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure FunctionsSupporting upgrades and maintenance of the PowerApps platformIdentify and manage problems, incidents, risks and issuesBuild automated tests to support our continuous deployment environmentsUnderstanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results)Work alongside the IT Enterprise Development Manager to support staff, provide guidance and facilitate issue resolution on a day-to-day basis.Collaborate with Product Owners, Business Analysts, and stakeholders to understand business requirements and translate them into technical solutions.Plan and prioritise team workload to ensure timely delivery of development work across multiple projects or features.Drive Agile or DevOps practices within the team.Chair daily stand-ups, regular demos, retrospectives etcEnsure seamless integration of D365 with other enterprise systems and third-party applications.Oversee maintenance and enhancement of existing customisations and plug-ins.Produce and maintain technical documentation, solution designs, and deployment guides.Ensure compliance with data security, governance, and quality assurance standards What you'll need to succeed Proven experience as a Dynamics 365 Developer.Strong knowledge of Microsoft Dynamics 365 modules such as CRMProficient in C#, .NET, Power Platform (Power Apps, Power Automate), and JavaScript.Experience with Azure DevOps, Git, or similar CI/CD tools.Demonstrated ability to lead or mentor other developers in a team environment.Solid understanding of software development lifecycle (SDLC) and Agile methodologies.Strong problem-solving skills and ability to communicate clearly with both technical and non-technical stakeholders. What you'll get in return Competitive salary 27 days' holiday plus bank holidaysFlexi timeExcellent pension contributionsBuy/Sell annual leaveStaff discounts, including discounted gym membership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Dynamics 365 CE Developer - Burton Upon TrentHybrid workingSalary up to £60,000Dynamics 365 CE Developer required for a leading client in Burton Upon Trent to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability to analyse complex requirements are essential. The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity.Key skills and responsibilities, Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements. Collaborate with analysts to gather and document detailed technical specifications. Develop and deploy Power Platform solutions, encompassing Power Apps, Power Automate, and Power BI. Optimize system performance and ensure seamless integration with external systems and services. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain optimal system efficiency. Partner with cross-functional teams to ensure timely and successful project delivery. Maintain current knowledge of Dynamics 365 CE and related technologies. Conduct thorough solution testing and support user acceptance testing in collaboration with the business stakeholders. Provide in-depth expertise on D365 CE modules to deliver comprehensive technology solutions. Facilitate workshops and training sessions for stakeholders to enhance understanding of D365 CE functionalities. Demonstrate a strong command of Microsoft technologies such as C#, .NET, SQL Server, and Azure for the effective development, integration, and customization of Dynamics 365 CE solutions. Possess experience in developing custom plugins using C# within the Dynamics 365 CE environment. Exhibit excellent communication skills, both verbal and written, to effectively engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. Stay abreast of new, deprecated, and upcoming features in Dynamics 365 as detailed in the product roadmap. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy

Microsoft Dynamics 365 DeveloperContract Contract Length: 6 months initiallyDaily Rate: £550 - £650 (inside IR35 via umbrella) Location: Mainly remote working - travel to sites when required/adhoc in either London, Solihull or Hook. Are you a skilled Microsoft Dynamics 365 Developer looking to take on an exciting challenge? Our client is seeking a talented professional with a passion for technology and a solid background in Dynamics 365 and Power Platform development to join their team on a contract basis. This is a fantastic opportunity to work on innovative projects while enjoying the flexibility of hybrid working.Key Responsibilities: Develop and customise solutions using Microsoft Dynamics 365 and Power Platform, including CRM, Customer Services, Sales, and Marketing modules. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Manage enterprise-scale Dataverse instances and ensure optimal performance. utilise tools like XRM Toolbox to enhance Dynamics 365 functionalities. Implement and maintain Power Platform applications (Power Apps, Power Automate, Power Pages) with a focus on Application Lifecycle Management. Adhere to DevOps practises, ensuring smooth integration and deployment of solutions. Address issues proactively and provide innovative solutions to complex problems. Essential Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience. Experience: Minimum of 5 years in Dynamics 365 and Power Platform development and customization. Technical Skills: Proficient in Dynamics 365 and Power Platform (CRM, Customer Services, Sales, and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Familiarity with Azure Services. Demonstrable experience of Omnichannel implementation as part of a broader CRM implementation, preferably having played a leading role on the Omnichannel side. Experience with omnichannel implementation for customer service and configuring Microsoft Field Service & IoT. Proven experience in migrating extensive datasets into Dataverse. Security Clearance:Candidates must hold or be able to obtain Security Check (SC) clearance to be successfully appointed for this role.Soft Skills:Excellent problem-solving and analytical abilities.Strong communication and interpersonal skills, capable of working independently and as part of a team.Detail-oriented with a commitment to quality and accuracy.If you are an experienced Microsoft Dynamics 365 Developer eager to contribute to impactful projects and enjoy the benefits of hybrid work, we want to hear from you! Apply now to join our client's team and make a difference in the world of technology.How to Apply:Please submit your CV outlining your relevant experience. We look forward to reviewing your application!Note: Only candidates who meet the essential criteria will be contacted for an interview.Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Your new role Developing hands-on solutions within the Dynamics 365 CRM. Responsible for technically developing IT Changes and IT Projects. Primarily code development focused with additional management responsibilities for team/change/technical focus. Responsibilities will include: Directing activities to maximise effectiveness using an Agile, iteration-based approach click apply for full job details