Operations Manager

Caterham, Surrey

£60,000 - £70,000 + Car + Private Medical + Bonus + Benefits

Are you an experienced HVAC or Building Services professional ready to take the next step in your career?

Our client - a well-established specialist contractor with over 35 years of industry experience - is seeking a dynamic Operations Manager to oversee day-to-day business activities, project delivery, and client service operations.

This is an exciting opportunity to join a growing company focused on sustainable and energy-efficient air conditioning and heat recovery solutions. You'll work closely with the Managing Director to ensure projects are delivered safely, efficiently, and to the highest standards.

• Oversee and coordinate all operational activities including project delivery, resource planning, and scheduling.
• Act as the primary point of contact for clients, engineers, suppliers, and subcontractors.
• Manage multiple HVAC and Building Services projects from design and quotation through to commissioning and handover.
• Conduct site visits, monitor progress, and ensure compliance with Health & Safety and industry standards.
• Support CAD design activities and review AutoCAD drawings.
• Prepare and manage project documentation (RAMS, technical submittals, O&M manuals).
• Oversee servicing and maintenance scheduling to maintain excellent client satisfaction.
• Support financial tracking, budgeting, and reporting.
• Drive continuous improvement and operational efficiency.
• Develop and mentor team members as the business expands.

• Proven experience in HVAC, Building Services, or M&E Operations/Project Management.
• Strong understanding of construction processes, building sites, and H&S legislation.
• Proficient in AutoCAD and able to interpret technical drawings.
• Excellent organisational, planning, and communication skills.
• Confident managing multiple projects simultaneously and working independently.
• Competent with Microsoft Office and project tracking tools.
• Full UK driving licence.

• CIBSE Qualification / HNC or equivalent.
• F-Gas certification or familiarity with HVAC compliance standards.
• Experience with heat recovery systems and sustainable design.
• Knowledge of estimating, procurement, and commercial aspects of project delivery.

• A genuine opportunity to help shape the operations of a respected, growing HVAC specialist.
• Mentorship from the Managing Director and exposure to senior clients.
• Competitive salary with performance-based incentives.
• Company car, private medical cover, and standard holidays.
• Supportive team culture with ongoing professional development.

Join a business that values initiative, quality, and sustainability - and play a key role in their continued success.

Apply now to take your next career step in a leading-edge HVAC environment.