Benefits Manager Financial Loughborough Contract £45 per hour PAYE or £58.01 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Benefits Manager Financial. There will be an office presence required, a minimum of 2 days per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. Tbe responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authority's activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyze performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority s establishments PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Nov 01, 2025
Contractor
Benefits Manager Financial Loughborough Contract £45 per hour PAYE or £58.01 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Benefits Manager Financial. There will be an office presence required, a minimum of 2 days per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. Tbe responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authority's activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyze performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority s establishments PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
We are seeking a committed and experienced Senior Housing Officer to join a Housing Services team within a forward-thinking local authority in Devon. This is a vital role responsible for the day-to-day management of the Council's residential housing stock, primarily a block of 9 self-contained flats used for emergency accommodation. You'll play a key role in delivering high-quality housing management and tenancy support services, ensuring safe, compliant, and well-maintained homes for those experiencing homelessness. Working closely with the housing advice team, you'll support residents to stabilise their lives and move on to long-term, sustainable accommodation. Key responsibilities include: Managing tenancy sign-ups, terminations, rent accounts and low-level arrears. Conducting property inspections, fire safety and compliance checks. Liaising with contractors for responsive repairs and maintenance. Supporting tenants with tailored support plans and signposting to relevant services. Who we're looking for: You will be an empathetic and resilient housing professional with a strong background in tenancy and property management, ideally within temporary or social housing. You'll have sound knowledge of housing legislation, safeguarding, and compliance, with excellent communication and organisational skills. Essential requirements: Experience working with vulnerable or homeless households. Confidence in managing tenancies independently. Strong IT skills and accurate record-keeping. Full UK driving licence and access to a vehicle for site visits. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Nov 01, 2025
Contractor
We are seeking a committed and experienced Senior Housing Officer to join a Housing Services team within a forward-thinking local authority in Devon. This is a vital role responsible for the day-to-day management of the Council's residential housing stock, primarily a block of 9 self-contained flats used for emergency accommodation. You'll play a key role in delivering high-quality housing management and tenancy support services, ensuring safe, compliant, and well-maintained homes for those experiencing homelessness. Working closely with the housing advice team, you'll support residents to stabilise their lives and move on to long-term, sustainable accommodation. Key responsibilities include: Managing tenancy sign-ups, terminations, rent accounts and low-level arrears. Conducting property inspections, fire safety and compliance checks. Liaising with contractors for responsive repairs and maintenance. Supporting tenants with tailored support plans and signposting to relevant services. Who we're looking for: You will be an empathetic and resilient housing professional with a strong background in tenancy and property management, ideally within temporary or social housing. You'll have sound knowledge of housing legislation, safeguarding, and compliance, with excellent communication and organisational skills. Essential requirements: Experience working with vulnerable or homeless households. Confidence in managing tenancies independently. Strong IT skills and accurate record-keeping. Full UK driving licence and access to a vehicle for site visits. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow. Key Responsibilities of a Housing Officer: Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Monitor and collect rent, addressing arrears and implementing appropriate action Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance Liaise with maintenance teams and contractors to oversee repairs and service delivery What we'd love to see from you: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) Job Title: Housing Officer Salary: 38,000 - 42,000 Hours: 37.5 hours per week Location: London - hybrid working If his Housing Officer position is for you then please apply or contact (url removed)
Nov 01, 2025
Full time
We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow. Key Responsibilities of a Housing Officer: Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Monitor and collect rent, addressing arrears and implementing appropriate action Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance Liaise with maintenance teams and contractors to oversee repairs and service delivery What we'd love to see from you: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) Job Title: Housing Officer Salary: 38,000 - 42,000 Hours: 37.5 hours per week Location: London - hybrid working If his Housing Officer position is for you then please apply or contact (url removed)
The Head of Resident, Experience is a senior leadership role within JRHT. This post provides strategic leadership and management for the Folk Hall, Communities Development Officer, Resident Involvement Officer, Money and Benefit Advice, Digital Inclusion, Complaints and Customer Service Centre. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation.Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a difference Description Key Responsibilities As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of Service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies, procedures, marketing strategies, ensuring that they are up to date, legally compliant and meet the needs of our residents and wider communities. Implement policies effectively, ensuring that all colleagues are fully trained and understand their responsibilities. Ensure that all policies and procedures relating to the smooth operation of the Post Office located in the Folk Hall are delivered and monitored accordingly. To set the objectives for the team aligned to the delivery of the strategic objectives of JRHT. Develop and maintain strong networks and relationship with colleagues across JRHT and external organisation to ensure excellent service delivery and maximisation of the use of the Folk Hall and its resources. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults or young people are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service. Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. Responsible for partnership work with external contractors to provide a service to deliver the Tenant Satisfaction Survey, analyse the results and provide feedback to Director of Communities Profile CIH level 4 or 5 or willingness to work towards, or other comparable qualification. Extensive knowledge, experience and understanding of providing customer centric activities, events and service delivery within a social housing sector. Proven leadership experience in managing different activities, priorities and workloads across a variety of different subject matters and services. Understanding of the requirements around Tenant Satisfaction Measure surveys, and the Housing Ombudsman Complaint Handling Code. Delivery of transformational change and continuous service improvements which supports JRHT's strategic objectives, and those provided by the heritage and legacy of the Folk Hall. Proven experience of delivering excellent communications and interpersonal skills to build rapport with individuals, communities, stakeholders and colleagues. Knowledge, experience and understanding of the analytical skills to identify trends, assess needs and develop strategies, including the use of social value methodologies. Knowledge of risk management, health and safety compliance within a busy environment such as the Folk Hall. Proven ability to manage budgets and financial resources effectively, including ensuring that a clear marketing strategy and long term plans for the Folk Hall are created and delivered. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment for all. Job Offer Competitive salary of 65,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. If you are ready to make a difference and excel as the Head of Resident Experience, we encourage you to apply today.
Nov 01, 2025
Full time
The Head of Resident, Experience is a senior leadership role within JRHT. This post provides strategic leadership and management for the Folk Hall, Communities Development Officer, Resident Involvement Officer, Money and Benefit Advice, Digital Inclusion, Complaints and Customer Service Centre. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation.Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a difference Description Key Responsibilities As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of Service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies, procedures, marketing strategies, ensuring that they are up to date, legally compliant and meet the needs of our residents and wider communities. Implement policies effectively, ensuring that all colleagues are fully trained and understand their responsibilities. Ensure that all policies and procedures relating to the smooth operation of the Post Office located in the Folk Hall are delivered and monitored accordingly. To set the objectives for the team aligned to the delivery of the strategic objectives of JRHT. Develop and maintain strong networks and relationship with colleagues across JRHT and external organisation to ensure excellent service delivery and maximisation of the use of the Folk Hall and its resources. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults or young people are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service. Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. Responsible for partnership work with external contractors to provide a service to deliver the Tenant Satisfaction Survey, analyse the results and provide feedback to Director of Communities Profile CIH level 4 or 5 or willingness to work towards, or other comparable qualification. Extensive knowledge, experience and understanding of providing customer centric activities, events and service delivery within a social housing sector. Proven leadership experience in managing different activities, priorities and workloads across a variety of different subject matters and services. Understanding of the requirements around Tenant Satisfaction Measure surveys, and the Housing Ombudsman Complaint Handling Code. Delivery of transformational change and continuous service improvements which supports JRHT's strategic objectives, and those provided by the heritage and legacy of the Folk Hall. Proven experience of delivering excellent communications and interpersonal skills to build rapport with individuals, communities, stakeholders and colleagues. Knowledge, experience and understanding of the analytical skills to identify trends, assess needs and develop strategies, including the use of social value methodologies. Knowledge of risk management, health and safety compliance within a busy environment such as the Folk Hall. Proven ability to manage budgets and financial resources effectively, including ensuring that a clear marketing strategy and long term plans for the Folk Hall are created and delivered. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment for all. Job Offer Competitive salary of 65,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. If you are ready to make a difference and excel as the Head of Resident Experience, we encourage you to apply today.
Job Title: Patrol Officer Location: Stockwell London, SW9 ( Must live within 40 minutes) Pay Rate: £13.85 per hour Hours: Average 27 per week, varied shifts including days and nights - Full Flexibility is required 3 x a week 16 00, this does change to 18 00 during school holidays and there is the occasional request to work 12 00 for events. SIA Licence Required: Door Supervision We are currently recruiting for Patrol Officers to join our clients team at a busy housing estate in London. This is a great opportunity to work within the community, providing a visible and reassuring presence to help keep residents and visitors safe. Key Responsibilities Carry out regular foot patrols across communal areas and housing estate grounds Maintain a visible presence to deter crime, vandalism and anti-social behaviour Check doors, windows, gates and lighting, reporting any issues or hazards Respond quickly and professionally to disturbances, suspicious activity or reports of anti-social behaviour Communicate with residents in a polite and approachable manner, offering guidance on safety and security De-escalate situations calmly and effectively, supporting enforcement action when required Liaise with housing officers, local police and community teams to share information and address ongoing issues Complete incident reports, patrol logs and maintenance records accurately Follow all health and safety procedures and maintain a professional appearance at all times Requirements Valid SIA Door Supervisor Licence Excellent communication and interpersonal skills Ability to remain calm under pressure and handle conflict professionally Good physical fitness to carry out regular patrols Previous experience in security, policing or community safety is preferred Flexible to work varied shifts including weekends and public holidays If you are confident, professional and passionate about community safety, we want to hear from you. Apply today to join our Patrol Officer team.
Nov 01, 2025
Full time
Job Title: Patrol Officer Location: Stockwell London, SW9 ( Must live within 40 minutes) Pay Rate: £13.85 per hour Hours: Average 27 per week, varied shifts including days and nights - Full Flexibility is required 3 x a week 16 00, this does change to 18 00 during school holidays and there is the occasional request to work 12 00 for events. SIA Licence Required: Door Supervision We are currently recruiting for Patrol Officers to join our clients team at a busy housing estate in London. This is a great opportunity to work within the community, providing a visible and reassuring presence to help keep residents and visitors safe. Key Responsibilities Carry out regular foot patrols across communal areas and housing estate grounds Maintain a visible presence to deter crime, vandalism and anti-social behaviour Check doors, windows, gates and lighting, reporting any issues or hazards Respond quickly and professionally to disturbances, suspicious activity or reports of anti-social behaviour Communicate with residents in a polite and approachable manner, offering guidance on safety and security De-escalate situations calmly and effectively, supporting enforcement action when required Liaise with housing officers, local police and community teams to share information and address ongoing issues Complete incident reports, patrol logs and maintenance records accurately Follow all health and safety procedures and maintain a professional appearance at all times Requirements Valid SIA Door Supervisor Licence Excellent communication and interpersonal skills Ability to remain calm under pressure and handle conflict professionally Good physical fitness to carry out regular patrols Previous experience in security, policing or community safety is preferred Flexible to work varied shifts including weekends and public holidays If you are confident, professional and passionate about community safety, we want to hear from you. Apply today to join our Patrol Officer team.
Join Alpha Housing as our Corporate Services Manager We are seeking a Corporate Services Manager to provide support to our Senior leadership team and Board helping to maintain high standards of accountability, transparency, and organisational effectiveness. About Alpha Housing We're a growing housing association with over 1,000 homes, including sheltered housing, and an ambitious new-build programme underway. Our vision is to help people thrive through great homes and support, guided by our core values: Caring, Respect, Empowerment, Authenticity, Togetherness, and Excellence. The Role Reporting to the Chief Operating Officer, you'll oversee Alpha's corporate governance and compliance functions, ensuring we continue to meet the highest regulatory and ethical standards. You'll be responsible for: • Supporting the Chief Executive and Senior Leadership Team through effective executive support and governance processes • Overseeing Board and Committee operations, including agendas, papers, minutes and action tracking • Leading on risk management, internal audit coordination, and regulatory reporting • Managing Alpha's corporate compliance and policy frameworks • Providing strategic oversight of performance monitoring and assurance systems • Line managing and developing the Corporate Services Officer What We're Looking For We're seeking a candidate who meets the following essential criteria: • A relevant degree or professional qualification (e.g. Chartered Secretary) • At least three years' experience in a governance or compliance role within a regulated environment • Experience supporting Boards, Committees and Senior Leadership Teams • Strong understanding of risk management, internal audit, and corporate policy frameworks • Excellent organisational, communication and project management skills Desirable: Experience in the housing or public sector and evidence of ongoing professional development. Why Join Us? • Salary £48,226-£52,413 with annual progression • 10% employer pension contribution • Generous annual leave plus 13 statutory holidays • Hybrid working (Tuesdays and Thursdays in office) • Flexible start and finish times • Onsite parking • Support for professional development and sector engagement How to Apply Download our candidate information pack. Submit your CV and covering letter outlining how you meet the essential criteria by 10.00am, Monday 17th November.
Nov 01, 2025
Full time
Join Alpha Housing as our Corporate Services Manager We are seeking a Corporate Services Manager to provide support to our Senior leadership team and Board helping to maintain high standards of accountability, transparency, and organisational effectiveness. About Alpha Housing We're a growing housing association with over 1,000 homes, including sheltered housing, and an ambitious new-build programme underway. Our vision is to help people thrive through great homes and support, guided by our core values: Caring, Respect, Empowerment, Authenticity, Togetherness, and Excellence. The Role Reporting to the Chief Operating Officer, you'll oversee Alpha's corporate governance and compliance functions, ensuring we continue to meet the highest regulatory and ethical standards. You'll be responsible for: • Supporting the Chief Executive and Senior Leadership Team through effective executive support and governance processes • Overseeing Board and Committee operations, including agendas, papers, minutes and action tracking • Leading on risk management, internal audit coordination, and regulatory reporting • Managing Alpha's corporate compliance and policy frameworks • Providing strategic oversight of performance monitoring and assurance systems • Line managing and developing the Corporate Services Officer What We're Looking For We're seeking a candidate who meets the following essential criteria: • A relevant degree or professional qualification (e.g. Chartered Secretary) • At least three years' experience in a governance or compliance role within a regulated environment • Experience supporting Boards, Committees and Senior Leadership Teams • Strong understanding of risk management, internal audit, and corporate policy frameworks • Excellent organisational, communication and project management skills Desirable: Experience in the housing or public sector and evidence of ongoing professional development. Why Join Us? • Salary £48,226-£52,413 with annual progression • 10% employer pension contribution • Generous annual leave plus 13 statutory holidays • Hybrid working (Tuesdays and Thursdays in office) • Flexible start and finish times • Onsite parking • Support for professional development and sector engagement How to Apply Download our candidate information pack. Submit your CV and covering letter outlining how you meet the essential criteria by 10.00am, Monday 17th November.
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Financial Risk to design, embed and oversee WPP IM Co's financial risk, compliance and financial crime frameworks. Reporting to the Chief Executive Officer, you will ensure that the company meets the highest standards of prudential and regulatory integrity, providing independent assurance to the Board, Audit & Risk Committee, and regulators. This is a pivotal leadership role within a lean structure - suited to an experienced Risk professional who thrives in a hands-on environment. You will shape and implement proportionate frameworks for market, liquidity and credit risk, lead compliance and financial crime oversight, and act as a trusted counterpart to regulators and Partner Funds. You may already hold a senior Risk leadership role in an FCA-regulated investment or asset management organisation or be ready to take that next step. You will bring a depth of knowledge of MIFIDPRU, capital adequacy, liquidity management and ICARA requirements and an understanding of investment-risk analytics, stress testing and scenario analysis. In addition, you will bring a familiarity with compliance monitoring and best practice as well as of overseeing AML, CTF and sanctions frameworks and fulfilling MLRO responsibilities. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 5 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Ariannol cyntaf erioed i ddylunio, sefydlu a goruchwylio fframweithiau risg ariannol, cydymffurfiaeth a throseddau ariannol Cwmni Rheoli Buddsoddiadau PPC. Gan fod yn atebol i'r Prif Swyddog Gweithredol, byddwch yn sicrhau bod y cwmni'n bodloni'r safonau uchaf o ran uniondeb darbodus a rheoleiddiol, gan ddarparu sicrwydd annibynnol i'r Bwrdd, y Pwyllgor Archwilio a Risg, a'r rheoleiddwyr. Mae hon yn rôl arwain allweddol o fewn strwythur darbodus - sy'n addas i weithiwr risg proffesiynol profiadol sy'n ffynnu mewn amgylchedd ymarferol. Byddwch yn llunio ac yn gweithredu fframweithiau cymesur ar gyfer risg yn ymwneud â chredyd, marchnadoedd a hylifedd, yn arwain y gwaith o oruchwylio cydymffurfiaeth a throseddau ariannol, ac yn gweithredu fel partner dibynadwy i reoleiddwyr a Chronfeydd Partner. Efallai y bydd eisoes gennych rôl arwain risg uwch mewn sefydliad buddsoddi neu reoli asedau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol neu eich bod yn barod i gymryd y cam nesaf hwnnw. Bydd gennych wybodaeth helaeth am MIFIDPRU, digonolrwydd cyfalaf, rheoli hylifedd a gofynion ICARA ynghyd â dealltwriaeth o ddadansoddi risg buddsoddi, profion straen a dadansoddi senarios. Yn ogystal, byddwch yn gyfarwydd â monitro cydymffurfiaeth ac arferion gorau yn ogystal â goruchwylio fframweithiau atal gwyngalchu arian/cyllido gwrthderfysgaeth a sancsiynau a chyflawni cyfrifoldebau Swyddog Adrodd Gwyngalchu Arian. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 5 Tachwedd 2025.
Nov 01, 2025
Full time
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Financial Risk to design, embed and oversee WPP IM Co's financial risk, compliance and financial crime frameworks. Reporting to the Chief Executive Officer, you will ensure that the company meets the highest standards of prudential and regulatory integrity, providing independent assurance to the Board, Audit & Risk Committee, and regulators. This is a pivotal leadership role within a lean structure - suited to an experienced Risk professional who thrives in a hands-on environment. You will shape and implement proportionate frameworks for market, liquidity and credit risk, lead compliance and financial crime oversight, and act as a trusted counterpart to regulators and Partner Funds. You may already hold a senior Risk leadership role in an FCA-regulated investment or asset management organisation or be ready to take that next step. You will bring a depth of knowledge of MIFIDPRU, capital adequacy, liquidity management and ICARA requirements and an understanding of investment-risk analytics, stress testing and scenario analysis. In addition, you will bring a familiarity with compliance monitoring and best practice as well as of overseeing AML, CTF and sanctions frameworks and fulfilling MLRO responsibilities. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 5 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Ariannol cyntaf erioed i ddylunio, sefydlu a goruchwylio fframweithiau risg ariannol, cydymffurfiaeth a throseddau ariannol Cwmni Rheoli Buddsoddiadau PPC. Gan fod yn atebol i'r Prif Swyddog Gweithredol, byddwch yn sicrhau bod y cwmni'n bodloni'r safonau uchaf o ran uniondeb darbodus a rheoleiddiol, gan ddarparu sicrwydd annibynnol i'r Bwrdd, y Pwyllgor Archwilio a Risg, a'r rheoleiddwyr. Mae hon yn rôl arwain allweddol o fewn strwythur darbodus - sy'n addas i weithiwr risg proffesiynol profiadol sy'n ffynnu mewn amgylchedd ymarferol. Byddwch yn llunio ac yn gweithredu fframweithiau cymesur ar gyfer risg yn ymwneud â chredyd, marchnadoedd a hylifedd, yn arwain y gwaith o oruchwylio cydymffurfiaeth a throseddau ariannol, ac yn gweithredu fel partner dibynadwy i reoleiddwyr a Chronfeydd Partner. Efallai y bydd eisoes gennych rôl arwain risg uwch mewn sefydliad buddsoddi neu reoli asedau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol neu eich bod yn barod i gymryd y cam nesaf hwnnw. Bydd gennych wybodaeth helaeth am MIFIDPRU, digonolrwydd cyfalaf, rheoli hylifedd a gofynion ICARA ynghyd â dealltwriaeth o ddadansoddi risg buddsoddi, profion straen a dadansoddi senarios. Yn ogystal, byddwch yn gyfarwydd â monitro cydymffurfiaeth ac arferion gorau yn ogystal â goruchwylio fframweithiau atal gwyngalchu arian/cyllido gwrthderfysgaeth a sancsiynau a chyflawni cyfrifoldebau Swyddog Adrodd Gwyngalchu Arian. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 5 Tachwedd 2025.
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Financial Risk to design, embed and oversee WPP IM Co's financial risk, compliance and financial crime frameworks. Reporting to the Chief Executive Officer, you will ensure that the company meets the highest standards of prudential and regulatory integrity, providing independent assurance to the Board, Audit & Risk Committee, and regulators. This is a pivotal leadership role within a lean structure - suited to an experienced Risk professional who thrives in a hands-on environment. You will shape and implement proportionate frameworks for market, liquidity and credit risk, lead compliance and financial crime oversight, and act as a trusted counterpart to regulators and Partner Funds. You may already hold a senior Risk leadership role in an FCA-regulated investment or asset management organisation or be ready to take that next step. You will bring a depth of knowledge of MIFIDPRU, capital adequacy, liquidity management and ICARA requirements and an understanding of investment-risk analytics, stress testing and scenario analysis. In addition, you will bring a familiarity with compliance monitoring and best practice as well as of overseeing AML, CTF and sanctions frameworks and fulfilling MLRO responsibilities. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 5 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Ariannol cyntaf erioed i ddylunio, sefydlu a goruchwylio fframweithiau risg ariannol, cydymffurfiaeth a throseddau ariannol Cwmni Rheoli Buddsoddiadau PPC. Gan fod yn atebol i'r Prif Swyddog Gweithredol, byddwch yn sicrhau bod y cwmni'n bodloni'r safonau uchaf o ran uniondeb darbodus a rheoleiddiol, gan ddarparu sicrwydd annibynnol i'r Bwrdd, y Pwyllgor Archwilio a Risg, a'r rheoleiddwyr. Mae hon yn rôl arwain allweddol o fewn strwythur darbodus - sy'n addas i weithiwr risg proffesiynol profiadol sy'n ffynnu mewn amgylchedd ymarferol. Byddwch yn llunio ac yn gweithredu fframweithiau cymesur ar gyfer risg yn ymwneud â chredyd, marchnadoedd a hylifedd, yn arwain y gwaith o oruchwylio cydymffurfiaeth a throseddau ariannol, ac yn gweithredu fel partner dibynadwy i reoleiddwyr a Chronfeydd Partner. Efallai y bydd eisoes gennych rôl arwain risg uwch mewn sefydliad buddsoddi neu reoli asedau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol neu eich bod yn barod i gymryd y cam nesaf hwnnw. Bydd gennych wybodaeth helaeth am MIFIDPRU, digonolrwydd cyfalaf, rheoli hylifedd a gofynion ICARA ynghyd â dealltwriaeth o ddadansoddi risg buddsoddi, profion straen a dadansoddi senarios. Yn ogystal, byddwch yn gyfarwydd â monitro cydymffurfiaeth ac arferion gorau yn ogystal â goruchwylio fframweithiau atal gwyngalchu arian/cyllido gwrthderfysgaeth a sancsiynau a chyflawni cyfrifoldebau Swyddog Adrodd Gwyngalchu Arian. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 5 Tachwedd 2025.
Nov 01, 2025
Full time
£125,000 per annum + bonus + generous pension + benefits Wales / Hybrid WPP IM Co is being established as an FCA-regulated investment management company to serve the eight Welsh Local Government Pension Scheme funds, managing more than £25 billion for 412,000 members. This is a once-in-a-generation opportunity to help shape a permanent, world-class investment institution for Wales and to design and lead the investment capability of a new, regulated company at the heart of UKLGPS reform. With Government backing, and authorisation targeted for March 2026, WPP IM Co will operate to global standards with a Welsh purpose - combining professional excellence with a clear public mandate. Over time, WPP IM Co will help channel long-term pension capital into clean energy, affordable housing, innovation and other investments that strengthen Wales and the UK - demonstrating how responsible investment can serve members and the communities they live in. The organisation is now seeking its first ever Director of Financial Risk to design, embed and oversee WPP IM Co's financial risk, compliance and financial crime frameworks. Reporting to the Chief Executive Officer, you will ensure that the company meets the highest standards of prudential and regulatory integrity, providing independent assurance to the Board, Audit & Risk Committee, and regulators. This is a pivotal leadership role within a lean structure - suited to an experienced Risk professional who thrives in a hands-on environment. You will shape and implement proportionate frameworks for market, liquidity and credit risk, lead compliance and financial crime oversight, and act as a trusted counterpart to regulators and Partner Funds. You may already hold a senior Risk leadership role in an FCA-regulated investment or asset management organisation or be ready to take that next step. You will bring a depth of knowledge of MIFIDPRU, capital adequacy, liquidity management and ICARA requirements and an understanding of investment-risk analytics, stress testing and scenario analysis. In addition, you will bring a familiarity with compliance monitoring and best practice as well as of overseeing AML, CTF and sanctions frameworks and fulfilling MLRO responsibilities. Experience within the LGPS or public sector is not required. Welsh connectivity or experience would be advantageous but is not essential. Welsh language proficiency is also not essential but would be an advantage. To have a confidential conversation about the role with Odgers' team in Wales, please call Jemma Terry, Leighton Freeman or Steffan Griffiths on or email us at . All applications will be acknowledged, and we particularly welcome applications from diverse candidates. To apply, please submit a CV by 5 November 2025. £125,000 y flwyddyn + bonws + pensiwn hael + buddion Cymru / Hybrid Mae Cwmni Rheoli Buddsoddiadau Partneriaeth Pensiwn Cymru yn cael ei sefydlu fel cwmni rheoli buddsoddiadau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol i wasanaethu'r wyth cronfa Cynllun Pensiwn Llywodraeth Leol yng Nghymru, gan reoli mwy na £25 biliwn ar gyfer 412,000 o aelodau. Dyma gyfle unwaith mewn cenhedlaeth i helpu i lunio sefydliad buddsoddi parhaol, o'r radd flaenaf i Gymru ac i ddylunio ac arwain gallu buddsoddi cwmni newydd a reoleiddir sydd wrth wraidd diwygio Cynllun Pensiwn Llywodraeth Leol y DU. Gyda chefnogaeth y Llywodraeth, gan dargedu awdurdodiad ar gyfer mis Mawrth 2026, bydd Cwmni Rheoli Buddsoddiadau PPC yn gweithredu yn ôl safonau byd-eang gyda phwrpas Cymreig - gan gyfuno rhagoriaeth broffesiynol â mandad cyhoeddus clir. Dros amser, bydd Cwmni Rheoli Buddsoddiadau PPC yn helpu i sianelu cyfalaf pensiwn hirdymor i ynni glân, tai fforddiadwy, arloesi a buddsoddiadau eraill sy'n cryfhau Cymru a'r DU - gan ddangos sut y gall buddsoddi cyfrifol fod o fudd i aelodau a'r cymunedau lle maent yn byw. Mae'r sefydliad bellach yn chwilio am ei Gyfarwyddwr Risg Ariannol cyntaf erioed i ddylunio, sefydlu a goruchwylio fframweithiau risg ariannol, cydymffurfiaeth a throseddau ariannol Cwmni Rheoli Buddsoddiadau PPC. Gan fod yn atebol i'r Prif Swyddog Gweithredol, byddwch yn sicrhau bod y cwmni'n bodloni'r safonau uchaf o ran uniondeb darbodus a rheoleiddiol, gan ddarparu sicrwydd annibynnol i'r Bwrdd, y Pwyllgor Archwilio a Risg, a'r rheoleiddwyr. Mae hon yn rôl arwain allweddol o fewn strwythur darbodus - sy'n addas i weithiwr risg proffesiynol profiadol sy'n ffynnu mewn amgylchedd ymarferol. Byddwch yn llunio ac yn gweithredu fframweithiau cymesur ar gyfer risg yn ymwneud â chredyd, marchnadoedd a hylifedd, yn arwain y gwaith o oruchwylio cydymffurfiaeth a throseddau ariannol, ac yn gweithredu fel partner dibynadwy i reoleiddwyr a Chronfeydd Partner. Efallai y bydd eisoes gennych rôl arwain risg uwch mewn sefydliad buddsoddi neu reoli asedau a reoleiddir gan yr Awdurdod Ymddygiad Ariannol neu eich bod yn barod i gymryd y cam nesaf hwnnw. Bydd gennych wybodaeth helaeth am MIFIDPRU, digonolrwydd cyfalaf, rheoli hylifedd a gofynion ICARA ynghyd â dealltwriaeth o ddadansoddi risg buddsoddi, profion straen a dadansoddi senarios. Yn ogystal, byddwch yn gyfarwydd â monitro cydymffurfiaeth ac arferion gorau yn ogystal â goruchwylio fframweithiau atal gwyngalchu arian/cyllido gwrthderfysgaeth a sancsiynau a chyflawni cyfrifoldebau Swyddog Adrodd Gwyngalchu Arian. Nid oes angen profiad o fewn Cynllun Pensiwn Llywodraeth Leol neu yn y sector cyhoeddus. Byddai cysylltiad â Chymru neu brofiad o Gymru yn fanteisiol ond nid yw'n hanfodol. Nid yw hyfedredd yn y Gymraeg yn hanfodol chwaith, ond byddai'n fanteisiol. I gael sgwrs cyfrinachol am y rôl gyda'r thîm Odgers Cymru, cysylltwch â Jemma Terry, Leighton Freeman neu Steffan Griffiths ar neu ebostiwch . Bydd pob cais yn cael ei gydnabod, a rydym yn croesawu ceisiadau gan ymgeiswyr amrywiol. I ymgeisio, danfonwch CV erbyn 5 Tachwedd 2025.
RICS Accredited Damp and Mould Surveyor Location: East London Salary: Up to 70,000 per annum Employment Type: Permanent Role Overview: We are seeking a RICS-accredited Damp and Mould Surveyor to join a leading social housing provider in East London. In this permanent role, you will assess, manage, and resolve damp, mould, and disrepair issues in residential properties, ensuring properties meet health and safety standards and remain habitable. Key Responsibilities: Damp & Mould Inspections: Conduct surveys to assess and diagnose damp, mould, and condensation issues. Remediation Plans: Develop treatment plans and oversee remedial works to resolve damp and disrepair problems. Disrepair Claims: Provide expert advice for disrepair claims and legal proceedings. Collaboration: Work with housing officers, contractors, and residents to resolve issues efficiently. Health & Safety: Ensure all works comply with relevant regulations and safety standards. Reporting: Maintain accurate records and provide detailed reports on findings and completed work. Requirements: RICS Accreditation (Building Surveying, Damp & Mould expertise) Experience in Social Housing (working with housing associations or local authorities) Strong knowledge of damp, mould remediation, and disrepair issues Project Management Skills and ability to oversee contractors Full UK Driving License Why Join Us: Up to 70,000 salary Permanent role with long-term career progression Professional Development opportunities with RICS CPD support Impactful role in improving housing conditions How to Apply: Submit your CV and a cover letter outlining your relevant experience.
Nov 01, 2025
Full time
RICS Accredited Damp and Mould Surveyor Location: East London Salary: Up to 70,000 per annum Employment Type: Permanent Role Overview: We are seeking a RICS-accredited Damp and Mould Surveyor to join a leading social housing provider in East London. In this permanent role, you will assess, manage, and resolve damp, mould, and disrepair issues in residential properties, ensuring properties meet health and safety standards and remain habitable. Key Responsibilities: Damp & Mould Inspections: Conduct surveys to assess and diagnose damp, mould, and condensation issues. Remediation Plans: Develop treatment plans and oversee remedial works to resolve damp and disrepair problems. Disrepair Claims: Provide expert advice for disrepair claims and legal proceedings. Collaboration: Work with housing officers, contractors, and residents to resolve issues efficiently. Health & Safety: Ensure all works comply with relevant regulations and safety standards. Reporting: Maintain accurate records and provide detailed reports on findings and completed work. Requirements: RICS Accreditation (Building Surveying, Damp & Mould expertise) Experience in Social Housing (working with housing associations or local authorities) Strong knowledge of damp, mould remediation, and disrepair issues Project Management Skills and ability to oversee contractors Full UK Driving License Why Join Us: Up to 70,000 salary Permanent role with long-term career progression Professional Development opportunities with RICS CPD support Impactful role in improving housing conditions How to Apply: Submit your CV and a cover letter outlining your relevant experience.
Temporary Accommodation Management Support Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 13 - 18 an hour We're working with a local authority in Kent looking for an experienced Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Nov 01, 2025
Seasonal
Temporary Accommodation Management Support Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 13 - 18 an hour We're working with a local authority in Kent looking for an experienced Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Fixed term contract until 31 July 2026 Bracknell hybrid working available We are seeking aResident Liaison Officerto join our team on afixed term contractbasis until31st July 2026 to provide a resident liaison service across theCapital Investment Directoratehere atSouthern Housing. Here at Southern Housing, our vision is to create communities where everyone has a safe home in a place where theyre p click apply for full job details
Nov 01, 2025
Contractor
Fixed term contract until 31 July 2026 Bracknell hybrid working available We are seeking aResident Liaison Officerto join our team on afixed term contractbasis until31st July 2026 to provide a resident liaison service across theCapital Investment Directoratehere atSouthern Housing. Here at Southern Housing, our vision is to create communities where everyone has a safe home in a place where theyre p click apply for full job details
Complex Repairs Officer Salary: £37,695 per annum, plus up to 5% Performance Related Pay Contract: permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced customer service officer to join our Repairs team and carry out a range of duties to support an effective repairs service to all Newlon residents. You will play a key role in ensuring effective case management and delivery of complex, high risk repairs, including damp and mould, disrepair, insurance claims and decant cases, and will act as the case manager, co-ordinating between residents, contractors, surveyors, legal teams and the service centre. You will also assist the senior repairs staff and have responsibility for overseeing work tasks within the Property Services Department, to ensure that any open jobs are completed within certain timeframes and to specified targets. With a proven background within a customer-led environment and experience in case management within the housing sector, you will have first class communication and customer service skills and an understanding of housing repairs processes and damp and mould issues. Experience in co-ordinating multiple stakeholders and monitoring the performance of contracted suppliers is also essential, along with knowledge of Awaab's Law requirements and/or HHSRS hazards and the ability to work well under pressure. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply please visit our website via the link. Closing date: Wednesday 12 th November 2025. Online assessments will be held Interviews will be held in person Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Nov 01, 2025
Full time
Complex Repairs Officer Salary: £37,695 per annum, plus up to 5% Performance Related Pay Contract: permanent Location: Hale Village, London, N17 Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced customer service officer to join our Repairs team and carry out a range of duties to support an effective repairs service to all Newlon residents. You will play a key role in ensuring effective case management and delivery of complex, high risk repairs, including damp and mould, disrepair, insurance claims and decant cases, and will act as the case manager, co-ordinating between residents, contractors, surveyors, legal teams and the service centre. You will also assist the senior repairs staff and have responsibility for overseeing work tasks within the Property Services Department, to ensure that any open jobs are completed within certain timeframes and to specified targets. With a proven background within a customer-led environment and experience in case management within the housing sector, you will have first class communication and customer service skills and an understanding of housing repairs processes and damp and mould issues. Experience in co-ordinating multiple stakeholders and monitoring the performance of contracted suppliers is also essential, along with knowledge of Awaab's Law requirements and/or HHSRS hazards and the ability to work well under pressure. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply please visit our website via the link. Closing date: Wednesday 12 th November 2025. Online assessments will be held Interviews will be held in person Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Role : Community Alarm Officer Location : Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - Initially 3 months, with potential for extension Hours : 36 hours per week, including evenings, weekends and bank holidays as part of a 24-hour rota Work Style: On-site / Mobile working Rate : £16.71 per hour PAYEPertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours. Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role. Key Responsibilities: Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable. Carry out planned "Daily Rounds" at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden. Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout. Maintain accurate and detailed records of all actions taken during emergency and routine calls. Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams. In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems. Provide access for contractors and ensure buildings are secure following incidents such as break-ins. Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services. Support Helpline Control Station operations as required, including alarm installation duties and call handling backup. Participate fully in training, team meetings, supervision, and follow all health & safety, equal opportunities, and confidentiality policies. Requirements: Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity. Experience of dealing with emergencies calmly and effectively. Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people. Strong written and verbal communication skills, including accurate record-keeping and clear reporting. Current First Aid certificate and willingness to participate in ongoing training and development. Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance). Physically able to assist or transfer frail/disabled residents when required. Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays. Commitment to confidentiality, equal opportunities, and safeguarding vulnerable residents. About Us: For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times "Best 100 Companies to Work For" for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service. Data & Compliance Notice: The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit fpn.
Nov 01, 2025
Seasonal
Role : Community Alarm Officer Location : Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - Initially 3 months, with potential for extension Hours : 36 hours per week, including evenings, weekends and bank holidays as part of a 24-hour rota Work Style: On-site / Mobile working Rate : £16.71 per hour PAYEPertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours. Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role. Key Responsibilities: Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable. Carry out planned "Daily Rounds" at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden. Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout. Maintain accurate and detailed records of all actions taken during emergency and routine calls. Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams. In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems. Provide access for contractors and ensure buildings are secure following incidents such as break-ins. Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services. Support Helpline Control Station operations as required, including alarm installation duties and call handling backup. Participate fully in training, team meetings, supervision, and follow all health & safety, equal opportunities, and confidentiality policies. Requirements: Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity. Experience of dealing with emergencies calmly and effectively. Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people. Strong written and verbal communication skills, including accurate record-keeping and clear reporting. Current First Aid certificate and willingness to participate in ongoing training and development. Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance). Physically able to assist or transfer frail/disabled residents when required. Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays. Commitment to confidentiality, equal opportunities, and safeguarding vulnerable residents. About Us: For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times "Best 100 Companies to Work For" for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service. Data & Compliance Notice: The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit fpn.
MMP Consultancy are looking to recruit a Technical Licencing Officer on a Temporary basis for a Local Authority based in Essex. About the Role We are seeking a proactive and detail-oriented Technical Licensing Officer. You will be responsible for assessing and processing property licence applications, managing a caseload, and ensuring compliance with housing legislation. Key Responsibilities Apply housing and licensing legislation, particularly the Housing Act 2004, to assess, process, and determine licence applications. Use digital systems and data tools to manage cases, maintain accurate records, and produce performance reports. Manage an active caseload, ensuring all tasks are completed within statutory and service deadlines. Communicate effectively with landlords, tenants, and partner agencies to resolve issues and promote compliance. Support the improvement of housing standards through advice, inspection, and enforcement activity where required. What We're Looking For Experience in housing, environmental health, property licensing, or a related regulatory field. Confidence in working with legislation, data systems, and digital tools. Strong organisational skills with the ability to manage caseloads and meet deadlines. Excellent communication skills and the ability to build effective relationships with a range of stakeholders. A commitment to improving housing standards and supporting residents. Knowledge and Skills: Experience and evidence of collaborative working and partnering Good communication skills both verbally and in written. Ability to promote positive relationships and effective teamwork. Ability to express a flexible, agile, and responsive approach to case work management and enquiries, monitoring communication and emails daily.
Nov 01, 2025
Contractor
MMP Consultancy are looking to recruit a Technical Licencing Officer on a Temporary basis for a Local Authority based in Essex. About the Role We are seeking a proactive and detail-oriented Technical Licensing Officer. You will be responsible for assessing and processing property licence applications, managing a caseload, and ensuring compliance with housing legislation. Key Responsibilities Apply housing and licensing legislation, particularly the Housing Act 2004, to assess, process, and determine licence applications. Use digital systems and data tools to manage cases, maintain accurate records, and produce performance reports. Manage an active caseload, ensuring all tasks are completed within statutory and service deadlines. Communicate effectively with landlords, tenants, and partner agencies to resolve issues and promote compliance. Support the improvement of housing standards through advice, inspection, and enforcement activity where required. What We're Looking For Experience in housing, environmental health, property licensing, or a related regulatory field. Confidence in working with legislation, data systems, and digital tools. Strong organisational skills with the ability to manage caseloads and meet deadlines. Excellent communication skills and the ability to build effective relationships with a range of stakeholders. A commitment to improving housing standards and supporting residents. Knowledge and Skills: Experience and evidence of collaborative working and partnering Good communication skills both verbally and in written. Ability to promote positive relationships and effective teamwork. Ability to express a flexible, agile, and responsive approach to case work management and enquiries, monitoring communication and emails daily.
Are you passionate about public safety and compliance? Our client, a South London local authority, is seeking a Technical Officer / Surveyor (Water Hygiene) to support the delivery of safe water systems across housing assets. Technical Officer / Surveyor (Water Hygiene) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - to end of March 2026 26.68 per hour PAYE / 35.33 per hour Umbrella Hybrid Working - 3 days in, 2 days remote ASAP Start What You'll Do Coordinate water hygiene programmes and ensure timely completion of works. Maintain accurate records and contract registers. Conduct inspections and audits of water systems and completed works. Support the development of water safety policies and procedures. Oversee Legionella risk assessments and ensure remedial actions are tracked. Assist in managing contractors and monitoring performance. Communicate with residents regarding water safety works and respond to concerns. Contribute to training and awareness initiatives across teams. What You'll Need Knowledge of water hygiene legislation (e.g. ACOP L8, HSG 274, HTM 04-01). Experience in water hygiene compliance, ideally within housing or public sector. Strong administrative and project coordination skills. Ability to carry out site inspections and support incident investigations. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Nov 01, 2025
Contractor
Are you passionate about public safety and compliance? Our client, a South London local authority, is seeking a Technical Officer / Surveyor (Water Hygiene) to support the delivery of safe water systems across housing assets. Technical Officer / Surveyor (Water Hygiene) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - to end of March 2026 26.68 per hour PAYE / 35.33 per hour Umbrella Hybrid Working - 3 days in, 2 days remote ASAP Start What You'll Do Coordinate water hygiene programmes and ensure timely completion of works. Maintain accurate records and contract registers. Conduct inspections and audits of water systems and completed works. Support the development of water safety policies and procedures. Oversee Legionella risk assessments and ensure remedial actions are tracked. Assist in managing contractors and monitoring performance. Communicate with residents regarding water safety works and respond to concerns. Contribute to training and awareness initiatives across teams. What You'll Need Knowledge of water hygiene legislation (e.g. ACOP L8, HSG 274, HTM 04-01). Experience in water hygiene compliance, ideally within housing or public sector. Strong administrative and project coordination skills. Ability to carry out site inspections and support incident investigations. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
MMP Consultancy are looking to recruit a Specialist Housing Officer on a Temporary basis for a Local Authority based in West London. Key Responsibilities To deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders . Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services. Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service. Complete systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well maintained communal areas and services including ensuring residents needs are taken into account for planned maintenance. Manage the rehousing process including working with the void works team in property services to get the property into works and receive the property back once works are complete, to carry out viewings and sign up new and transferring tenants. Identify breaches of tenancy, such as anti-social behaviour, illegal occupancy or sub-letting, and raise these with the sheltered housing manager who will direct investigations. Furthermore, to identify tenancies which should be brought to an end, and to alert the sheltered housing manager that a notice to quit should be considered, or to assist tenants or next of kin on how to end their tenancy. Maximise rent income through the effective management of rent accounts. Proactively alerting tenants to rent arrears, payment methods and signposting for help with benefits and other issues which may be preventing them from paying their rent. Actively reviewing rent accounts weekly using Iworld and printing and delivering statements and initial rent arrears letters. Logging all actions on Iworld and identifying cases where notices may be required. Preparing notices of seeking possession (for signature by the sheltered housing manager) and delivering the notices. Knowledge and Skills: Knowledge of safeguarding principles to ensure alerts are made efficiently and sensitively Experience of working in a customer facing service and dealing sensitively and effectively with customer issues, specifically with older and vulnerable customers Ability to use IT systems, to maintain up to date information and retrieve information quickly and accurately to help customers. Well organised Ability to work under pressure and flexibly Self-motivated, decisive and persuasive Excellent oral and written communication skills and ability to communicate clearly and sympathetically with service users
Nov 01, 2025
Contractor
MMP Consultancy are looking to recruit a Specialist Housing Officer on a Temporary basis for a Local Authority based in West London. Key Responsibilities To deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders . Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services. Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service. Complete systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well maintained communal areas and services including ensuring residents needs are taken into account for planned maintenance. Manage the rehousing process including working with the void works team in property services to get the property into works and receive the property back once works are complete, to carry out viewings and sign up new and transferring tenants. Identify breaches of tenancy, such as anti-social behaviour, illegal occupancy or sub-letting, and raise these with the sheltered housing manager who will direct investigations. Furthermore, to identify tenancies which should be brought to an end, and to alert the sheltered housing manager that a notice to quit should be considered, or to assist tenants or next of kin on how to end their tenancy. Maximise rent income through the effective management of rent accounts. Proactively alerting tenants to rent arrears, payment methods and signposting for help with benefits and other issues which may be preventing them from paying their rent. Actively reviewing rent accounts weekly using Iworld and printing and delivering statements and initial rent arrears letters. Logging all actions on Iworld and identifying cases where notices may be required. Preparing notices of seeking possession (for signature by the sheltered housing manager) and delivering the notices. Knowledge and Skills: Knowledge of safeguarding principles to ensure alerts are made efficiently and sensitively Experience of working in a customer facing service and dealing sensitively and effectively with customer issues, specifically with older and vulnerable customers Ability to use IT systems, to maintain up to date information and retrieve information quickly and accurately to help customers. Well organised Ability to work under pressure and flexibly Self-motivated, decisive and persuasive Excellent oral and written communication skills and ability to communicate clearly and sympathetically with service users
Job Title: Director of Operations Location: Wirral Salary: £94,158 per year Job type: Full Time, Permanent The company is currently seeking an inspiring, values-driven Director of Operations to support our award-winning organisation, which is dedicated to enhancing the lives of older adults through specialist housing and tailored services. Our current Director of Operations, after six years leading a significant programme of change, development and continuous improvement, will be taking up a CEO role in January 2026, leaving a brilliant opportunity for the right candidate here with us. As a leader in the field of older persons' housing, we are known for our top-quartile customer satisfaction ratings, financial stability, and dedicated high-performing team. We provide more than just homes; we create vibrant communities that support independence and quality of life for our residents. Our approach to older persons' housing has been nationally recognised, having won the Best Older People's Landlord twice and we are deeply committed to making a meaningful difference in the lives of those we serve. The incoming Director of Operations, as part of a fresh, small and dynamic leadership team, will have a unique opportunity to support the Company and our Board to build on our strong foundation, driving forward our quality services to residents, realizing our growth ambitions and being a great ambassador for our organization. As we expand beyond 1,000 homes across multiple local authorities from Liverpool to Leeds, we're looking for an imaginative and person-centred leader who shares our passion for service excellence and community impact. Our office hub is based within our flagship extra care scheme, Poppyfields, on the Wirral, and offers a modern, flexible workspace in the heart of our service that supports a hybrid working culture. We're is in a fantastic place with a great future. We want to continue to grow and to offer outstanding services to our residents, and this role offers an exceptional opportunity to support and shape a dynamic, values-led organisation that is making a tangible difference in people's lives. If you are a dynamic and experienced specialist housing leader, and you are ready join us, we warmly invite you to review the information pack and submit your application. We look forward to discovering how you can shape our future. The candidate pack and details of how to apply are available on our website, please click below in order to complete your application via our careers page. Closing date: 9am on Monday 17thNovember 2025. Candidates with experience or relevant job titles of; Vice President of Operations, Chief Operating Officer, Operations Director, will all be considered.
Nov 01, 2025
Full time
Job Title: Director of Operations Location: Wirral Salary: £94,158 per year Job type: Full Time, Permanent The company is currently seeking an inspiring, values-driven Director of Operations to support our award-winning organisation, which is dedicated to enhancing the lives of older adults through specialist housing and tailored services. Our current Director of Operations, after six years leading a significant programme of change, development and continuous improvement, will be taking up a CEO role in January 2026, leaving a brilliant opportunity for the right candidate here with us. As a leader in the field of older persons' housing, we are known for our top-quartile customer satisfaction ratings, financial stability, and dedicated high-performing team. We provide more than just homes; we create vibrant communities that support independence and quality of life for our residents. Our approach to older persons' housing has been nationally recognised, having won the Best Older People's Landlord twice and we are deeply committed to making a meaningful difference in the lives of those we serve. The incoming Director of Operations, as part of a fresh, small and dynamic leadership team, will have a unique opportunity to support the Company and our Board to build on our strong foundation, driving forward our quality services to residents, realizing our growth ambitions and being a great ambassador for our organization. As we expand beyond 1,000 homes across multiple local authorities from Liverpool to Leeds, we're looking for an imaginative and person-centred leader who shares our passion for service excellence and community impact. Our office hub is based within our flagship extra care scheme, Poppyfields, on the Wirral, and offers a modern, flexible workspace in the heart of our service that supports a hybrid working culture. We're is in a fantastic place with a great future. We want to continue to grow and to offer outstanding services to our residents, and this role offers an exceptional opportunity to support and shape a dynamic, values-led organisation that is making a tangible difference in people's lives. If you are a dynamic and experienced specialist housing leader, and you are ready join us, we warmly invite you to review the information pack and submit your application. We look forward to discovering how you can shape our future. The candidate pack and details of how to apply are available on our website, please click below in order to complete your application via our careers page. Closing date: 9am on Monday 17thNovember 2025. Candidates with experience or relevant job titles of; Vice President of Operations, Chief Operating Officer, Operations Director, will all be considered.
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
Income Collection Officer (4 days per week) Location: Letchworth Salary: 27.50 per hour Duration: Temporary Greenacre are pleased to be supporting a Letchworth based housing organisation, with their recruitment of an Income Collection Officer. The ideal candidate will have experience of income collection within a social housing setting. What will you do in the role? Taking front-line calls from residents, who are facing rent arrears Managing the inbox Handling claims of universal credit Income collection & rent arrears Who would excel in this role? Experience of rent/ income collection from residents who are in arrears Experience of discussing payment plans and options Knowledge of universal credit and the benefits system This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Nov 01, 2025
Seasonal
Income Collection Officer (4 days per week) Location: Letchworth Salary: 27.50 per hour Duration: Temporary Greenacre are pleased to be supporting a Letchworth based housing organisation, with their recruitment of an Income Collection Officer. The ideal candidate will have experience of income collection within a social housing setting. What will you do in the role? Taking front-line calls from residents, who are facing rent arrears Managing the inbox Handling claims of universal credit Income collection & rent arrears Who would excel in this role? Experience of rent/ income collection from residents who are in arrears Experience of discussing payment plans and options Knowledge of universal credit and the benefits system This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Data Manager 70k- 80k + Bonus & Benefits London / Hybrid Permanent Deerfoot Recruitment is working with a highly respected financial services group to help them secure a talented Data Manager . This is an exciting opportunity for an experienced data professional to take full ownership of building a brand-new data platform from the ground up, within a growing and dynamic organisation. As the company's sole data expert , you'll report directly to the Chief Operating Officer and play a pivotal role in defining and delivering the firm's data strategy. You'll design and implement a scalable, Group-wide data platform - creating a single source of truth across multiple business divisions, including Investment Management, Wealth Planning, Operations and Finance. This role offers exceptional visibility and autonomy, ideal for someone who enjoys both hands-on technical work and strategic influence. Key Responsibilities Lead a discovery phase to map the firm's current data landscape. Architect and implement a robust, scalable data warehouse and reporting environment. Integrate data from multiple systems and vendor tools into a unified platform. Develop meaningful dashboards and insights using tools such as Power BI . Act as a trusted data partner to senior business stakeholders, promoting data-driven decision-making. Skills & Experience Strong technical expertise in SQL , Power BI (or similar tools), and data warehousing. Proven experience in building or implementing a data warehouse solution. Solid understanding of data challenges within the Wealth Management or Financial Services sector. Excellent communication and stakeholder management skills. Strategic thinker with a hands-on approach to delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Nov 01, 2025
Full time
Data Manager 70k- 80k + Bonus & Benefits London / Hybrid Permanent Deerfoot Recruitment is working with a highly respected financial services group to help them secure a talented Data Manager . This is an exciting opportunity for an experienced data professional to take full ownership of building a brand-new data platform from the ground up, within a growing and dynamic organisation. As the company's sole data expert , you'll report directly to the Chief Operating Officer and play a pivotal role in defining and delivering the firm's data strategy. You'll design and implement a scalable, Group-wide data platform - creating a single source of truth across multiple business divisions, including Investment Management, Wealth Planning, Operations and Finance. This role offers exceptional visibility and autonomy, ideal for someone who enjoys both hands-on technical work and strategic influence. Key Responsibilities Lead a discovery phase to map the firm's current data landscape. Architect and implement a robust, scalable data warehouse and reporting environment. Integrate data from multiple systems and vendor tools into a unified platform. Develop meaningful dashboards and insights using tools such as Power BI . Act as a trusted data partner to senior business stakeholders, promoting data-driven decision-making. Skills & Experience Strong technical expertise in SQL , Power BI (or similar tools), and data warehousing. Proven experience in building or implementing a data warehouse solution. Solid understanding of data challenges within the Wealth Management or Financial Services sector. Excellent communication and stakeholder management skills. Strategic thinker with a hands-on approach to delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Department: Student Wellbeing Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 01, 2025
Full time
Department: Student Wellbeing Location: Bow, East London (On-site) Type of Contract: Permanent - Part Time - 30hrs per week Shift Pattern: Evenings and Weekends (4-9pm weekdays & 10.00am - 3.00pm Saturdays) GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: Supporting students' well-being by offering help with mental health, personal issues, and practical concerns like housing or finances. Providing guidance, crisis support, and promote a safe, inclusive environment to help students succeed both personally and academically. The role: The purpose of this role is to provide guidance and support to GBS students in their learning, wellbeing and engagement throughout their studies. Your key task will be to address student welfare by pastoral support and by guiding students to services appropriate to their needs. GBS Welfare Officers can expect to be among the first members of staff to be approached by students needing assistance with a variety of issues. Welfare officers must know all services and academic programmes offered by GBS, as well as appropriate external agencies and be ready to refer students to appropriate services. The Student Welfare Officer reports into the Student Welfare Manager. Please note, we are unable to offer sponsorship for this position. What the role involves: Managing student referrals, alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team and relevant internal and external services. Providing pastoral support to students who may be experiencing social or emotional issues. To ensure students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom. Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies. To provide immediate assistance to students on a drop in and appointment basis. To maintain accurate student welfare records and information and ensure confidential records are held and shared in line with GDPR requirements. To assist with the organisation of health and wellbeing social activities and events for students. What Experience/Skills are required: Bachelor's degree in the relevant area, preferably health related Prior experience in an adjacent or similar role, preferably within higher education. Have knowledge of: - the DDA and SENDA and to know how to implement their guidelines - the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs Experience of working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger's syndrome. Experience of selecting and using appropriate assessment materials, score results, convert raw scores to derived scores, analyse results, draw conclusions and make recommendations. The ability to discuss student's needs in a sensitive manner and together plan a programme of Additional Support to facilitate outcomes of personal targets and tutor targets. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
