8 jobs found

Do you have experience of sales in an outbound and inbound calling in a customer service environment? Are you passionate about delivering exceptional customer service? Would you like to help us drive increased revenue for our cause? We re currently looking for a part-time Medical Sales professional (21 hours per week) to join our team. This role will support the sales and stewardship of defibrillators and other medical devices. Here are the skills and attributes we are looking for: Experience of inbound and outbound calling in a customer sales environment with an objective of relationship building, enhancing customer experience, and increasing revenue Passion for delivering world-class customer service Excellent customer service skills, with energy and empathy by telephone and in writing Excellent attention to detail Excellent administrative and time management skills to deliver results on time and within target High standard of written and spoken English Good standard of IT skills and computer literacy specifically relating to Microsoft Office packages, database/CRM systems and the recording/inputting of data, able to demonstrate accurate data entry and recording skills in a timely manner What is the role? As a member of our Customer Engagement team, you ll deliver an exceptional level of customer service for all British Heart Foundation (BHF) customers, and drive an increase in revenue, through inbound and outbound stewardship activity. You will provide a single point of contact for defibrillator and medical sales, providing advice to both B2B and B2C customers when deciding which device or devices to purchase. You will improve and develop customer experience by engaging all customers through our stewardship activity, sales activity, and relationship management. You will manage these relationships and will work towards financial and customer satisfaction targets for stewardship. Why Join Us? Want to see what makes this team so special? Watch our video to hear directly from our CSC colleagues and discover why this is such a rewarding place to grow your career: Customer Service Centre video link. Working Arrangements This part time role 21 hour per week. Ideally working Wed and Friday and one other day to be negotiated. Working Hours : Normal working hours are 09:00am to 05:00pm, Monday to Friday, Hybrid Role : A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home. Interview Process Our interview process involves two stages: Initial Stage : One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences. Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed. Start Date & Induction: All new team members will start on 14th Jan 2026, and this date is not negotiable . The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.

This opportunity is for a Key Account Manager to join a dynamic and fast-paced company in Banbury. As a Key Account Manager, you will be the driving force behind the growth and development of the most valuable accounts, using preferred supplier status when available. This is a dynamic, proactive role where you will be entrusted with managing and nurturing a portfolio of key customers. Your ability to build strong relationships, identify growth opportunities, and provide exceptional service will directly contribute to the company's long-term success. This is a full time, permanent opportunity, office based in Banbury. As Key Account Manager, you will be responsible for: Driving profitable revenue by developing and executing strategic account plans for a portfolio of existing KA and new business prospects Acting as the primary point of contact for your KA, ensuring their needs are met with a high level of personalised service and attention Supporting customers in administrative areas such as order processing, sales quotes, sales information management, product training, pricing and any other customer support needed Promoting sales of products and services to actively grow sales within your accounts by proactively identifying and capitalising on opportunities for upselling and cross-selling Owning the sales cycle from quote to order with KA, ensuring timely and effective follow-up on all open quotes to convert opportunities into revenue Becoming a trusted advisor by understanding the unique challenges and needs of your key accounts and providing tailored solutions Collaborating with the Marketing team to develop and implement targeted campaigns, including direct mail follow-ups and outbound calling, to drive sales and brand promotion Leveraging CRM tools (Salesforce) to maintain accurate customer data, forecast sales, and provide valuable insights Conducting market research to stay informed about industry trends and competitor activities, using this knowledge to identify and pursue new business opportunities Managing all inbound contact from your key accounts via phone, email, and web, ensuring all queries are resolved efficiently Collaborating seamlessly with internal departments to address and resolve any escalated customer issues, ensuring a satisfactory outcome Reporting on key performance indicators to ensure alignment with individual and team business goals As Key Account Manager, you must be/have: Extensive experience in a high-pressure, fast-paced sales, customer service, or contact centre environment A track record of proven sales growth and career progression in an internal or external sales role, with a strong emphasis on account management and achieving sales targets Strong analytical skills with the ability to identify customer needs and propose effective solutions Excellent written and verbal communication skills with the ability to build rapport and influence key stakeholders A highly motivated and driven individual with a proactive approach to sales and business development A collaborative spirit and a willingness to support colleagues to achieve collective goals Demonstrable experience in using CRM systems (preferably Salesforce) and Microsoft Office Suite What's in it for you? Salary up to 35,000 + commission per year. Benefits include a rewarding benefits package, health and life insurance, pension, annual salary reviews, free parking, and discount schemes. Your development is key to their success; therefore, a complete and comprehensive induction programme and personal development training needs will regularly be assessed.

Contact Centre Advisor Full time: 37.5 hours per week (Within Monday to Saturday, 8am - 5:30pm) Salary: 25,708.80 + Benefits Location: On Site About the Role As a Client Communications Advisor, you will be the first point of contact for valued Optometry and Audiology clients. Your role will involve both inbound and outbound calling - but rest assured, there's no cold calling here. All contacts are existing clients from a trusted database. You will work in an open-plan office alongside a supportive team to deliver exceptional service and help clients manage appointments, follow-ups, and general enquiries. Hours will be worked within core operational hours of 8am - 5:30pm, Monday to Saturday. What You Will Be Doing Handling inbound calls with professionalism and warmth. Making outbound calls to existing clients for appointment reminders, follow-ups, and service updates. Demonstrating an obsession for delivering great service. Using fantastic spoken and written communication skills. Updating client records and booking systems accurately. Collaborating with colleagues across departments to ensure seamless client experiences. Maintaining a positive and proactive attitude in a busy contact centre environment. What We Are Looking For Previous experience in a contact centre or customer service role. Excellent communication and interpersonal skills. Comfortable working in an open-plan office and making high volumes of calls. A flexible, can-do attitude and team spirit. Strong attention to detail and computer literacy. Why Join Us? This is an opportunity to join an independent business that values local relationships and the power of choice. The focus is on delivering obsessively great service through a client journey built on Welcome, Discover, Delight . The role offers access to the latest diagnostic Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Sales Advisor Crewe Full-time Department: Sales and Account Management Work Pattern: Office Based (5 days onsite) Company Description We re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive have seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. The Role We are seeking dynamic and results driven Sales Representatives to join our growing team. The ideal candidate will be responsible for prospecting to existing business Radius customers and acquiring new business to the group, with a view to cross selling our Telematics offers into them. The role requires strong communication skills, a proactive attitude and the ability to thrive in a fast-paced environment. We would love to welcome you to our Telematics office in Crewe. You ll report to one of our experienced Sales Team Managers on a day-to-day basis, whilst also working with a wider team of Telematics Sales Executives. Please note - This role is based on site in Crewe, and we are unable to offer sponsorship for this position. What would your day to day look like Outbound calling to Group Customers via phone, email and other communication channels to introduce Radius Telematics and initiate cross-sell conversations. Fully explain features and benefits of our products, arranging and performing online screen sharing demonstrations as and when necessary. Maintain accurate records of prospecting activities and track progress using CRM software. Stay informed about industry trends, market developments and competitor activities. Meet or exceed monthly prospecting targets. Qualifications What do we expect of you Proven experience in a prospecting or outbound sales role, preferably in a B2B environment. Strong communication skills, both verbal and written, with the ability to engage prospects effectively. Excellent negotiation and persuasion skills with the ability to overcome objections. Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets. Proficiency in using Salesforce and Microsoft Office . Ability to work independently and as part of a team with a high level of accountability. Flexibility to adapt to changing priorities and work in a dynamic environment. Willingness to learn and continuously improve sales techniques and strategies. Additional Information What can you expect of us A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative. A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively. A lucrative monthly commission structure is available for work well done! Alongside this you can expect: 25 days holiday + Bank Holidays Cycle to work and EV Car SS Schemes Employee Fuel Card Retail Discounts Health and Wellbeing support services Regular Sales incentive recognition for top performers All your information will be kept confidential according to EEO guidelines.

End of contract advisor - Milton Keynes Division: MBFSRole: NRV - End of Contract Advisor x 2 Pay rate: £12.21 per hour PAYE Start: ASAP Duration: 6 months initially Working hours: Mon - Fri - 37.5 hours per week - 08:30 - 17:00 with a 1-hour lunch break. Location: Tongwell 3 days per week, WFH 2 days per week Your New Role: In this role, you will be responsible for contacting customers who have not returned their vehicle and work towards a safe and timely return or offer them the other finance options available to them. We also within this role, would look at obtaining the customer's intention towards the maturity of a customer's finance agreement, whilst ensuring the delivery of an efficient, effective and high-quality service to MBFS customers, retailers and key stakeholders. This can be provided in many forms, including email management, customer extensions, customer refinancing and potential outbound calling. Responsibilities: - Contact customers who have not returned their Mercedes-Benz vehicles and establish effective communication to understand the reason behind the delay. - Provide exceptional customer service by addressing customer concerns, answering questions, and clarifying any issues related to the return process. - Collaborate with the customer and relevant departments to identify and resolve any obstacles preventing the return of the vehicle. - Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and other communication channels. - Follow established protocols and procedures to ensure compliance with company policies and regulations. - Provide regular updates to management and other relevant stakeholders on the progress of non-returned vehicles. - Collaborate with other team members to share knowledge, best practices, and contribute to a positive work environment. What You'll Need to Succeed: - Previous experience in customer service or a similar role is preferred - Consistently self-motivated with the ability to work within a pressurised environment - Enthusiastic to embrace ownership of problems and resolve them to a positive conclusion within critical time frames - Must be able to demonstrate strong attention to detail within processing and communications - GCSE or equivalent English Language and Mathematics is preferable - Demonstrate ability to learn and employ finance and credit-control knowledge - Previous customer service experience with effective telephone skills is desirable - Strong problem-solving and negotiation skills to effectively resolve customer issues and ensure the safe return of vehicles or offer other finance options. What You'll Receive in Return: Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite café, hot desks, and free parking Technology: Contingent workers receive their own laptop. Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Career Progression: Potential for permanent role opportunities. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Are you an ambitious Internal Sales Advisor or Telesales Executive? Are you looking to grow both your career and earnings simultaneously? We are offering to develop a smart, hungry, customer-centric individual with transferable skills and the desire to work in a professional, high-quality environment. We will provide you with full consultative sales & technical product training. BASIC SALARY: £30,000 - £35,000 BENEFITS: £40,000 - £45,000 realistic On-Target Earnings in Year 1 UNCAPPED Commission 25 days Annual Leave (plus bank holidays) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth Garden City - 4 days office based 1 day WFH (if you choose to) COMMUTABLE LOCATIONS: Stevenage, Hitchin, Luton, Royston, Biggleswade JOB RESPONSIBILITIES: Internal Sales Advisor, Telesales Representative, Telephone Sales Representative, Telesales Executive Outbound telesales, calling enquiries and leads generated via telephone, web, email, etc. Calling prospects and new potential customers (both in existing and hot new industry sectors), to advise them of our market-leading product solutions Proactive telephone and digital information needs gathering, confidently recommending solutions, and closing to set up face-to-face appointments for our external sales team Providing written quotes and following-up to secure customer commitment Delivering seamless administration Occasional external customer visits PERSON SPECIFICATION: Internal Sales Advisor, Telesales Representative, Telephone Sales Representative, Telesales Executive You will have the following characteristics & experiences: Excellent outbound telephone selling skills Confident, organised and systematic Happy to proactively make brand new calls to new prospects and potential customers Target-driven, with the ambition to learn, grow and achieve commercial results Quality-driven OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Internal Sales Advisor, Telesales Representative, Telephone Sales Representative, Telesales Executive Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: JK18300, Wallace Hind Selection

Are you an ambitious Internal Sales Advisor or Telesales Executive? Are you looking to grow both your career and earnings simultaneously? We are offering to develop a smart, hungry, customer-centric individual with transferable skills and the desire to work in a professional, high-quality environment. We will provide you with full consultative sales & technical product training. BASIC SALARY: £30,000 - £35,000 BENEFITS: £40,000 - £45,000 realistic On-Target Earnings in Year 1 UNCAPPED Commission 25 days Annual Leave (plus bank holidays) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth Garden City - 4 days office based 1 day WFH (if you choose to) COMMUTABLE LOCATIONS: Stevenage, Hitchin, Luton, Royston, Biggleswade JOB RESPONSIBILITIES: Internal Sales Advisor, Telesales Representative, Telephone Sales Representative, Telesales Executive Outbound telesales, calling enquiries and leads generated via telephone, web, email, etc. Calling prospects and new potential customers (both in existing and hot new industry sectors), to advise them of our market-leading product solutions Proactive telephone and digital information needs gathering, confidently recommending solutions, and closing to set up face-to-face appointments for our external sales team Providing written quotes and following-up to secure customer commitment Delivering seamless administration Occasional external customer visits PERSON SPECIFICATION: Internal Sales Advisor, Telesales Representative, Telephone Sales Representative, Telesales Executive You will have the following characteristics & experiences: Excellent outbound telephone selling skills Confident, organised and systematic Happy to proactively make brand new calls to new prospects and potential customers Target-driven, with the ambition to learn, grow and achieve commercial results Quality-driven OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Internal Sales Advisor, Telesales Representative, Telephone Sales Representative, Telesales Executive Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: JK18300, Wallace Hind Selection

Job Title : Outbound Sales Advisor Salary : Basic salary of 28,000 per annum + Average bonus of 300 Monthly Location: Derby, Office Based Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday-Friday. Part time hours available. (Monday to Friday 10-6) (Part time Monday to Friday 10-2) Are you motivated by targets, undaunted by challenges, and ready to thrive in a fast-paced, sales environment? If you're looking for a role where hard work pays off and career progression is real, this could be the perfect fit. The Role in a Nutshell You'll be making outbound sales calls to potential customers. If you're self-motivated, great at building rapport, and thrive in a busy sales environment, this role is built for you. Day to day, you will be; Calling customers Helping customers decide on the best route for them You will be given initial training, and then ongoing support in your role to ensure you flourish, and achieve your targets. There is lots of opportunity for internal progression within the company. What experience do you need to apply? No experience is necessary, although it is preferred. If you are confident with talking to people you will succeed. What's the reward? Generous salary with chance to progress Free Parking 29 days holiday plus bank holidays Clear progression routes into more senior sales roles or sideways into other areas of the business Hopefully, a long and successful career in financial services Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Sales Executive, SDR, BDR, Business Development Representative, Business Development Manager, Business Development Executive, Business Development, New Business Sales Executive, Sales Consultant, Sales, Lead Generation, Lead Generator, Sales Agent may also be considered for this role.