Administrator Assistant

  • Elysium Healthcare
  • Thatcham, Berkshire
  • Oct 31, 2025
Full time Administration

Job Description

Become a part time MHA Administration Assistant with purpose, where your contribution is part of helping to change people's lives. It's an administration role that's rewarding like no other. Join the team, based at Thornford Park Hospital, Thatcham, as an Administration Assistant and be valued and supported. The MHA Team at Thornford Park also provide MHA support for Rosebank House, which is based in Reading, Berkshire. This is a part-time role of 15 hours per week, with the opportunity to work flexible hours that are mutually agreeable with the MHA Administrator.

At Elysium, we want the best for you. That's why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That's what delivering great healthcare should feel like.

As an Administration Assistant you will:

Assist in the administration of the Mental Health Act 1983 in accordance with the Code of Practice and associated legislation.

To provide day-to-day assistance to the MHA Administrator, with duties including the following -

  • Answering telephone calls and dealing with general enquiries;
  • Receiving and responding to emails from both internal and external professionals;
  • Schedule meetings as and when required;
  • Meet and greet visitors to the department - to include both colleagues, service users and also external visitors such as Tribunal members etc;
  • Provide administrative support at Mental Health Tribunals and Managers Review Hearings;
  • Scan and upload documents to the patient's electronic record system;
  • Maintain an efficient filing system - predominantly the patient's legal files;
  • Distribute statutory forms, in particular Consent to Treatment forms, to the relevant ward managers;
  • Collate and present monthly information to the MHA Administrator as requested;
  • Support with Data Subject Request applications, and ensuring legal deadlines are adhered to;
  • Provide cover for the MHA Administrator when they are not on site;
  • Any other administrative duties as requested by the MHA Administrator.
  • Key working relationships involve extensive liaison with the following professionals:
  • Mental Health Tribunal (which includes Judges, Psychiatrists etc.)
  • Mental Health Act Hospital Managers
  • Multi-Disciplinary Teams - Medical, Nursing, Social Work etc.)
  • Solicitors and Barristers
  • Service Users and Nearest Relatives.

To be successful in this role, you will have:

  • Previous experience within a similar role and/or environment.
  • Good communication skills and the ability to work to legal deadlines, with an excellent eye for detail.
  • Flexibility in respect to working hours (as and when required).
  • GCSE English, C or above.

Where you will be working:

Location: Thornford Park Hospital (may be required to also attend Rosebank House)

Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex mental health needs, personality disorders, learning disabilities, and autism-often with histories of offending or previous placement challenges.

What you will get:

  • Annual salary of £26,000 Pro rata
  • The equivalent of 33 days annual leave Pro rata (inc Bank Holidays) - plus your birthday off!
  • Free meals and parking
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • Career development and training to help you achieve your career goals.
  • Pension contribution to secure your future.
  • Life Assurance for added peace of mind.
  • Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.