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Oak National Academy Ltd
Software Engineer
Oak National Academy Ltd
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling) Escape the City's Top 1% Employers based on anonymous colleague reviews of culture, development, and impact Investors in People Gold - through external accreditation and colleague feedback About the Role We are looking for an experienced Software Engineer to join our Product and Engineering team. Oak engineers have a range of specialities and interests covering web application development, APIs, databases, serverless computing, GraphQL, React, and component-led UI. If you have experience in any of these areas, we'd love to hear from you. We work together in product squads alongside designers, researchers and education experts, regularly releasing new features and improvements to give teachers and their pupils quick and easy access to the highest quality learning resources. What You ll Be Doing Development of highly performant ed-tech applications that are secure, scalable, highly available and accessible to the widest number of users that meet Government Digital Service standards Lead the team on specific areas of the system, infrastructure, or code base Take an active role in the design and implementation of new processes and tools that improve the user or developer experience Provide mentorship for a less experienced colleague As a member of the Oak Team, contribute to the planning and culture of the organisation Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required Support all work across Engineering and take on other general responsibilities as required What We re Looking For Professional experience building high-performing web applications with modern Javascript libraries and tools. Experience collaborating with product teams to develop high-quality products with large customer impact. Knowledge of common web application architectures with some experience architecting simple technical solutions based on product requirements and design. Experience in extending automated test suites and an understanding of the value of different types of testing (e.g. unit vs integration). Desire to build beautiful, easy-to-use digital products with an understanding of the importance of accessibility in all its forms. Great communication and collaborative skills. The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working we ll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we re unable to offer visa sponsorship at this time Closing date: We ll be reviewing applications as they come in and may close the role early If this sounds like the kind of role and team where you could do your life s best work, we d love to hear from you. Next steps You ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans). If you are shortlisted, we ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours. We love giving feedback, so at the end of the application process, we'll share how well you performed. We aim to begin interviews in November 2025. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Nov 04, 2025
Full time
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups. Our culture has been independently recognised through: Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling) Escape the City's Top 1% Employers based on anonymous colleague reviews of culture, development, and impact Investors in People Gold - through external accreditation and colleague feedback About the Role We are looking for an experienced Software Engineer to join our Product and Engineering team. Oak engineers have a range of specialities and interests covering web application development, APIs, databases, serverless computing, GraphQL, React, and component-led UI. If you have experience in any of these areas, we'd love to hear from you. We work together in product squads alongside designers, researchers and education experts, regularly releasing new features and improvements to give teachers and their pupils quick and easy access to the highest quality learning resources. What You ll Be Doing Development of highly performant ed-tech applications that are secure, scalable, highly available and accessible to the widest number of users that meet Government Digital Service standards Lead the team on specific areas of the system, infrastructure, or code base Take an active role in the design and implementation of new processes and tools that improve the user or developer experience Provide mentorship for a less experienced colleague As a member of the Oak Team, contribute to the planning and culture of the organisation Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required Support all work across Engineering and take on other general responsibilities as required What We re Looking For Professional experience building high-performing web applications with modern Javascript libraries and tools. Experience collaborating with product teams to develop high-quality products with large customer impact. Knowledge of common web application architectures with some experience architecting simple technical solutions based on product requirements and design. Experience in extending automated test suites and an understanding of the value of different types of testing (e.g. unit vs integration). Desire to build beautiful, easy-to-use digital products with an understanding of the importance of accessibility in all its forms. Great communication and collaborative skills. The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively. Our Benefits 25 days annual leave, plus one extra day for each year of service (up to 28) Additional Oak closure days over Christmas/New Year 11% employer pension contribution (with no minimum employee contribution) A 36-hour working week, with half-days on Fridays or every other Friday off Fully remote working we ll support your home set-up and offer coworking options if preferred Twice-yearly in-person offsites to collaborate, connect, and have fun A culture that genuinely supports flexibility, autonomy, and trust Inclusion and Belonging We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors. We use the Applied recruitment platform to help reduce bias in our hiring process. Key Info Location: Remote, but you must be based in the UK with the legal right to work here Sponsorship: Unfortunately, we re unable to offer visa sponsorship at this time Closing date: We ll be reviewing applications as they come in and may close the role early If this sounds like the kind of role and team where you could do your life s best work, we d love to hear from you. Next steps You ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans). If you are shortlisted, we ll invite you to the next stage, which will consist of a remote technical interview and a technical pairing session conducted over Zoom. This will last approximately two hours. We love giving feedback, so at the end of the application process, we'll share how well you performed. We aim to begin interviews in November 2025. We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
Webrecruit
Community Outreach Officer
Webrecruit Bristol, Gloucestershire
Community Outreach Officer Bristol (with some outreach in community settings) The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring togethe Community Outreach Officer Bristol (with some outreach in community settings) The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now seeking a Community Outreach Officer to join them on a casual basis for 10 hours per week over a 6-week period. Our Client's Commitment to You - £25 per hour - 25 days' annual leave, plus bank holidays (pro rata) - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is the ideal role for an individual with lived experience of forced migration to utilise their skills with our client's impactful organisation. You'll discover a fantastic team and the chance to make a real difference to how forced migrants are welcomed, supported and integrated. This short-term contract will enable you to grow your skill set whilst playing a bigger role in supporting others and enhancing migrant systems. What's more, with a time commitment of just 10 hours per week, you'll be free to engage in other activities to support a healthy work/life balance and thrive! So, if you're looking for a role where your lived experience can make a meaningful difference, read on and apply today! What You'll Be Doing As a Community Outreach Officer, you will support the delivery of a university-led research project focused on refugee and migrant communities in Bristol. Specifically, you will recruit 20 participants for our client's research workshop and 10 for online one-to-one sessions, ensuring engagement from diverse community groups. You will work closely with the Support and Marketing Teams to design and share multilingual outreach materials, whilst strengthening community links by engaging with our client's tenants and service users. Within the project itself, you will attend two online training sessions, one by the organisation on GDPR, safeguarding, health and safety and trauma-informed practice, and one by the university introducing the project overview. You will also take part in an evaluation session at the end of the project to share feedback and learning. Your role will also involve: - Co-developing project material in multiple languages - Helping spread awareness of the project and encourage participation - Booking and preparing the workshop venue - Supporting participant engagement before, during and after the event - Maintaining accurate records of outreach activity and participant sign-ups What Our Client is Looking For To be considered as a Community Outreach Officer, you will need: - Lived experience of forced migration - Strong communication skills, with fluency in English and at least one other community language - The ability to engage and build trust with diverse groups - To be organised, reliable and able to work to deadlines - A commitment to equality, diversity and safeguarding - Flexibility to occasionally work evenings/weekends Other organisations may call this role Community Engagement Officer, Community Liaison Officer, Project Officer, Migrant Support Officer, Forced Migration Support Officer, or Research Engagement Officer. The closing date for this role is the 12th November 2025. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you are looking for an engaging, short-term role as a Community Outreach Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. r a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now seeking a Community Outreach Officer to join them on a casual basis for 10 hours per week over a 6-week period. Our Client's Commitment to You - £25 per hour - 25 days' annual leave, plus bank holidays (pro rata) - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is the ideal role for an individual with lived experience of forced migration to utilise their skills with our client's impactful organisation. You'll discover a fantastic team and the chance to make a real difference to how forced migrants are welcomed, supported and integrated. This short-term contract will enable you to grow your skill set whilst playing a bigger role in supporting others and enhancing migrant systems. What's more, with a time commitment of just 10 hours per week, you'll be free to engage in other activities to support a healthy work/life balance and thrive! So, if you're looking for a role where your lived experience can make a meaningful difference, read on and apply today! What You'll Be Doing As a Community Outreach Officer, you will support the delivery of a university-led research project focused on refugee and migrant communities in Bristol. Specifically, you will recruit 20 participants for our client's research workshop and 10 for online one-to-one sessions, ensuring engagement from diverse community groups. You will work closely with the Support and Marketing Teams to design and share multilingual outreach materials, whilst strengthening community links by engaging with our client's tenants and service users. Within the project itself, you will attend two online training sessions, one by the organisation on GDPR, safeguarding, health and safety and trauma-informed practice, and one by the university introducing the project overview. You will also take part in an evaluation session at the end of the project to share feedback and learning. Your role will also involve: - Co-developing project material in multiple languages - Helping spread awareness of the project and encourage participation - Booking and preparing the workshop venue - Supporting participant engagement before, during and after the event - Maintaining accurate records of outreach activity and participant sign-ups What Our Client is Looking For To be considered as a Community Outreach Officer, you will need: - Lived experience of forced migration - Strong communication skills, with fluency in English and at least one other community language - The ability to engage and build trust with diverse groups - To be organised, reliable and able to work to deadlines - A commitment to equality, diversity and safeguarding - Flexibility to occasionally work evenings/weekends Other organisations may call this role Community Engagement Officer, Community Liaison Officer, Project Officer, Migrant Support Officer, Forced Migration Support Officer, or Research Engagement Officer. The closing date for this role is the 12th November 2025. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you are looking for an engaging, short-term role as a Community Outreach Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Nov 04, 2025
Full time
Community Outreach Officer Bristol (with some outreach in community settings) The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring togethe Community Outreach Officer Bristol (with some outreach in community settings) The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now seeking a Community Outreach Officer to join them on a casual basis for 10 hours per week over a 6-week period. Our Client's Commitment to You - £25 per hour - 25 days' annual leave, plus bank holidays (pro rata) - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is the ideal role for an individual with lived experience of forced migration to utilise their skills with our client's impactful organisation. You'll discover a fantastic team and the chance to make a real difference to how forced migrants are welcomed, supported and integrated. This short-term contract will enable you to grow your skill set whilst playing a bigger role in supporting others and enhancing migrant systems. What's more, with a time commitment of just 10 hours per week, you'll be free to engage in other activities to support a healthy work/life balance and thrive! So, if you're looking for a role where your lived experience can make a meaningful difference, read on and apply today! What You'll Be Doing As a Community Outreach Officer, you will support the delivery of a university-led research project focused on refugee and migrant communities in Bristol. Specifically, you will recruit 20 participants for our client's research workshop and 10 for online one-to-one sessions, ensuring engagement from diverse community groups. You will work closely with the Support and Marketing Teams to design and share multilingual outreach materials, whilst strengthening community links by engaging with our client's tenants and service users. Within the project itself, you will attend two online training sessions, one by the organisation on GDPR, safeguarding, health and safety and trauma-informed practice, and one by the university introducing the project overview. You will also take part in an evaluation session at the end of the project to share feedback and learning. Your role will also involve: - Co-developing project material in multiple languages - Helping spread awareness of the project and encourage participation - Booking and preparing the workshop venue - Supporting participant engagement before, during and after the event - Maintaining accurate records of outreach activity and participant sign-ups What Our Client is Looking For To be considered as a Community Outreach Officer, you will need: - Lived experience of forced migration - Strong communication skills, with fluency in English and at least one other community language - The ability to engage and build trust with diverse groups - To be organised, reliable and able to work to deadlines - A commitment to equality, diversity and safeguarding - Flexibility to occasionally work evenings/weekends Other organisations may call this role Community Engagement Officer, Community Liaison Officer, Project Officer, Migrant Support Officer, Forced Migration Support Officer, or Research Engagement Officer. The closing date for this role is the 12th November 2025. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you are looking for an engaging, short-term role as a Community Outreach Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. r a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now seeking a Community Outreach Officer to join them on a casual basis for 10 hours per week over a 6-week period. Our Client's Commitment to You - £25 per hour - 25 days' annual leave, plus bank holidays (pro rata) - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is the ideal role for an individual with lived experience of forced migration to utilise their skills with our client's impactful organisation. You'll discover a fantastic team and the chance to make a real difference to how forced migrants are welcomed, supported and integrated. This short-term contract will enable you to grow your skill set whilst playing a bigger role in supporting others and enhancing migrant systems. What's more, with a time commitment of just 10 hours per week, you'll be free to engage in other activities to support a healthy work/life balance and thrive! So, if you're looking for a role where your lived experience can make a meaningful difference, read on and apply today! What You'll Be Doing As a Community Outreach Officer, you will support the delivery of a university-led research project focused on refugee and migrant communities in Bristol. Specifically, you will recruit 20 participants for our client's research workshop and 10 for online one-to-one sessions, ensuring engagement from diverse community groups. You will work closely with the Support and Marketing Teams to design and share multilingual outreach materials, whilst strengthening community links by engaging with our client's tenants and service users. Within the project itself, you will attend two online training sessions, one by the organisation on GDPR, safeguarding, health and safety and trauma-informed practice, and one by the university introducing the project overview. You will also take part in an evaluation session at the end of the project to share feedback and learning. Your role will also involve: - Co-developing project material in multiple languages - Helping spread awareness of the project and encourage participation - Booking and preparing the workshop venue - Supporting participant engagement before, during and after the event - Maintaining accurate records of outreach activity and participant sign-ups What Our Client is Looking For To be considered as a Community Outreach Officer, you will need: - Lived experience of forced migration - Strong communication skills, with fluency in English and at least one other community language - The ability to engage and build trust with diverse groups - To be organised, reliable and able to work to deadlines - A commitment to equality, diversity and safeguarding - Flexibility to occasionally work evenings/weekends Other organisations may call this role Community Engagement Officer, Community Liaison Officer, Project Officer, Migrant Support Officer, Forced Migration Support Officer, or Research Engagement Officer. The closing date for this role is the 12th November 2025. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you are looking for an engaging, short-term role as a Community Outreach Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mastek UK
Content Designer
Mastek UK City, Manchester
Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where applicable. Identify content gaps and opportunities within projects and provide recommendations for improvements. Shape and maintain content models, ensuring consistency and scalability across large services or product ecosystems. Collaborate with teams to test content with users, iterating based on feedback and data. Project Leadership and Delivery Oversee the content design process, ensuring delivery is on time, within scope, and meets quality standards. Collaborate with delivery teams and stakeholders to ensure content is embedded in all phases of the project lifecycle, from discovery to implementation. Act as a subject matter expert on content design for clients and internal teams, advising on best practices, trends, and innovations in content. Leading content design on live projects, working with multidisciplinary teams to create content solutions that enhance the user experience. Mentorship and Team Development Mentor and support junior content designers, fostering their development and growth within the team. Share knowledge, best practices, and insights with the wider UCD team through workshops, presentations, and community of practice sessions. Contribute to the evolution of content design methodologies and standards within Mastek, helping to shape our approach to user-centred content. Stakeholder and Client Engagement Work closely with clients to understand their objectives, ensuring content solutions meet both business and user needs. Manage stakeholder relationships at all levels, ensuring alignment and buy-in for content strategies and deliverables. Communicate complex ideas and content solutions to a variety of audiences, ensuring clarity and engagement. Requirements: Experience: Demonstratable experience in content design or a related discipline such as UX writing, editorial, or content strategy. Proven experience working in agile environments, with a strong understanding of user-centred design principles and practices. Demonstrated application of content design tools and methods, including user research, content audits, and information architecture. Experience working with GDS/NHS service standards and delivering content for public sector services is preferred. Experience leading content projects and managing stakeholder relationships is essential. Mentoring or coaching experience within content teams or UCD practices is a bonus. Skills: Strong writing and editorial skills, with the ability to create clear, concise, and compelling content for diverse audiences. Excellent understanding of content design principles, including accessibility, SEO, and user experience. Ability to manage complex projects, balancing multiple priorities and delivering high-quality content under pressure. Strong collaboration skills, with the ability to work effectively in multidisciplinary teams. Proficient in content design tools such as Figma, Sketch, or similar, and experience with content management systems (CMS). Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Cycle to Work scheme. Flexible working structure (remote or hybrid options). Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors.
Nov 03, 2025
Full time
Mastek is seeking an experienced Senior Content Designer to join our growing User-Centred Design (UCD) practice. This role focuses on designing clear, engaging, and effective content that meets user needs across public and private sector projects. As a Senior Content Designer, you will collaborate with service designers, interaction designers, and researchers to create and refine content strategies. You will be expected to lead content projects, mentor and line manage junior designers, and ensure that content aligns with both client objectives and user-centred principles. This role may also include working on live projects within multidisciplinary teams, shaping content strategies, and ensuring the delivery of high-quality content. Key responsibilities: Content Design Leadership and Strategy Contribute to the creation of user-centred content strategies for services and products, ensuring content is clear, consistent, and accessible. Work closely with service designers, user researchers, interaction designers, and other specialists to develop content that meets both user needs and business goals. Ensure content aligns with style guides, accessibility standards, and GDS/NHS service design principles where applicable. Identify content gaps and opportunities within projects and provide recommendations for improvements. Shape and maintain content models, ensuring consistency and scalability across large services or product ecosystems. Collaborate with teams to test content with users, iterating based on feedback and data. Project Leadership and Delivery Oversee the content design process, ensuring delivery is on time, within scope, and meets quality standards. Collaborate with delivery teams and stakeholders to ensure content is embedded in all phases of the project lifecycle, from discovery to implementation. Act as a subject matter expert on content design for clients and internal teams, advising on best practices, trends, and innovations in content. Leading content design on live projects, working with multidisciplinary teams to create content solutions that enhance the user experience. Mentorship and Team Development Mentor and support junior content designers, fostering their development and growth within the team. Share knowledge, best practices, and insights with the wider UCD team through workshops, presentations, and community of practice sessions. Contribute to the evolution of content design methodologies and standards within Mastek, helping to shape our approach to user-centred content. Stakeholder and Client Engagement Work closely with clients to understand their objectives, ensuring content solutions meet both business and user needs. Manage stakeholder relationships at all levels, ensuring alignment and buy-in for content strategies and deliverables. Communicate complex ideas and content solutions to a variety of audiences, ensuring clarity and engagement. Requirements: Experience: Demonstratable experience in content design or a related discipline such as UX writing, editorial, or content strategy. Proven experience working in agile environments, with a strong understanding of user-centred design principles and practices. Demonstrated application of content design tools and methods, including user research, content audits, and information architecture. Experience working with GDS/NHS service standards and delivering content for public sector services is preferred. Experience leading content projects and managing stakeholder relationships is essential. Mentoring or coaching experience within content teams or UCD practices is a bonus. Skills: Strong writing and editorial skills, with the ability to create clear, concise, and compelling content for diverse audiences. Excellent understanding of content design principles, including accessibility, SEO, and user experience. Ability to manage complex projects, balancing multiple priorities and delivering high-quality content under pressure. Strong collaboration skills, with the ability to work effectively in multidisciplinary teams. Proficient in content design tools such as Figma, Sketch, or similar, and experience with content management systems (CMS). Excellent stakeholder management and communication skills, with the ability to influence and build strong relationships. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Cycle to Work scheme. Flexible working structure (remote or hybrid options). Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors.
REED Talent Solutions
Senior User Researcher
REED Talent Solutions Bedford, Bedfordshire
Senior User Researcherc.£60,000 per annum Bedford PermanentHybrid Working Are you a seasoned User Researcher driven by curiosity, empathy, and a commitment to inclusive design? Join us at MaPS, where you'll lead transformative research programmes that shape digital experiences for millions. From uncovering complex user needs-including those shaped by access requirements and protected characteristics-to championing user-centred design across cross-functional teams, your work will directly influence how we build accessible, ethical, and impactful services. You'll collaborate with designers, analysts, policy experts, and delivery partners to ensure our propositions are not only data-informed but deeply human-centred. If you're ready to guide teams through discovery, challenge assumptions, and make research a strategic force for good, we want to hear from you. Role OverviewThe Senior User Researcher will report directly to Lead User Researcher. In this role, you will be responsible for:Key Responsibilities: Lead collaborative research programmes for complex projects to uncover user needs. Conduct workshops, debriefs, group note-taking, and results presentations. Utilise analytics, customer feedback, and other data sources to inform research priorities and approaches. Evolve and champion user-centred design practices within the organisation. Work within cross-functional teams to challenge assumptions and ensure user needs are met through coherent propositions, content, and designs. Advise and educate colleagues across all levels in areas of special expertise. Communicate with designers and researchers on other programmes to avoid duplication, maximise learning, and ensure consistency across digital experiences. Assist internal colleagues and external partners in defining and evolving agile methodologies. Identify and mitigate potential negative impacts of research activities on users, particularly those who are vulnerable or experience exclusion. Collaborate with Business Analysts, Policy and Proposition Managers, and product owners to align business needs with research plans. Define user needs, use cases, personas, customer profiles, and scenarios as required. Create and disseminate research reports, presentations, and other artefacts to communicate research outcomes to diverse audiences. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate:Highly experienced in User Research.Proven ability to help teams adopt a user-centred app
Nov 03, 2025
Full time
Senior User Researcherc.£60,000 per annum Bedford PermanentHybrid Working Are you a seasoned User Researcher driven by curiosity, empathy, and a commitment to inclusive design? Join us at MaPS, where you'll lead transformative research programmes that shape digital experiences for millions. From uncovering complex user needs-including those shaped by access requirements and protected characteristics-to championing user-centred design across cross-functional teams, your work will directly influence how we build accessible, ethical, and impactful services. You'll collaborate with designers, analysts, policy experts, and delivery partners to ensure our propositions are not only data-informed but deeply human-centred. If you're ready to guide teams through discovery, challenge assumptions, and make research a strategic force for good, we want to hear from you. Role OverviewThe Senior User Researcher will report directly to Lead User Researcher. In this role, you will be responsible for:Key Responsibilities: Lead collaborative research programmes for complex projects to uncover user needs. Conduct workshops, debriefs, group note-taking, and results presentations. Utilise analytics, customer feedback, and other data sources to inform research priorities and approaches. Evolve and champion user-centred design practices within the organisation. Work within cross-functional teams to challenge assumptions and ensure user needs are met through coherent propositions, content, and designs. Advise and educate colleagues across all levels in areas of special expertise. Communicate with designers and researchers on other programmes to avoid duplication, maximise learning, and ensure consistency across digital experiences. Assist internal colleagues and external partners in defining and evolving agile methodologies. Identify and mitigate potential negative impacts of research activities on users, particularly those who are vulnerable or experience exclusion. Collaborate with Business Analysts, Policy and Proposition Managers, and product owners to align business needs with research plans. Define user needs, use cases, personas, customer profiles, and scenarios as required. Create and disseminate research reports, presentations, and other artefacts to communicate research outcomes to diverse audiences. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate:Highly experienced in User Research.Proven ability to help teams adopt a user-centred app
Synlab
IT Assistant / 1st Line IT Support Technician
Synlab Bathpool, Somerset
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: 24,938 to 26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist within the team. Ensure that all issues are dealt with within the agreed time constraints. Offer advice, provide training and assistance to users to assist them in resolving technical issues and in the correct use of Laboratory IT systems. Offer first line support for the Laboratory Information Management Systems (LIMS) and all hardware, software across pathology ensuring any issues or problems are timely resolved. Work collaboratively with other member of the Pathology IT Team ensuring a comprehensive, high-quality service is provide to all users and customers. To achieve this the appointee will need to demonstrate good communication and collaborative practices. About you: Essential Requirements: GCSE Maths and English Grade 5 or above (A-C) Level 2 IT qualification (e.g. ECDL) Evidence of successful further education Experience in managing sensitive and complex enquiries. To be able to work flexibly to meet the demands of the role. To be able to work and travel across all sites to carry out the role. Ability to work under pressure, when appropriate Able to interpret data Excellent attention span, with attentive focus for accuracy and detail Excellent administrative and organisational skills, with good attention to detail. Highly self-motivated and able to work on own initiative whilst still being a good "team worker" by freely sharing information with others. Great resolution skills by managing and prioritising conflicting deadlines Good level of physical fitness as required to carry, move equipment eg, printers' computer, monitors. Versatility and adaptability of role within changing environments Customer service experience, with excellent written and verbal communication skills. The ability to logically analyse and clearly document problems and decide on the best course of action. The ability to explain complex technical issues in language suitable for staff who may not have much computer experience. The ability to work effectively in a stressful environment whilst maintaining personal calm and control. The ability to maintain good manners and a friendly demeanour at all times. Good spoken presentation skills, required for training groups of staff. Strong Knowledge competencies with Microsoft applications. Good troubleshooting skills, of hardware and software peripherals Demonstrate tact, diplomacy, empathy, and critical negotiating skillsets Beneficial Requirements: Experience Working within a Healthcare setting Experience working within a project Team Knowledge of NHS Systems Knowledge of Service Desk Experience of scientific investigations and research projects About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
Nov 01, 2025
Full time
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: 24,938 to 26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to our service users, directly contributing to efficient healthcare delivery. The role will be in person based at our Hub lab site on Lisieux Way, with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist within the team. Ensure that all issues are dealt with within the agreed time constraints. Offer advice, provide training and assistance to users to assist them in resolving technical issues and in the correct use of Laboratory IT systems. Offer first line support for the Laboratory Information Management Systems (LIMS) and all hardware, software across pathology ensuring any issues or problems are timely resolved. Work collaboratively with other member of the Pathology IT Team ensuring a comprehensive, high-quality service is provide to all users and customers. To achieve this the appointee will need to demonstrate good communication and collaborative practices. About you: Essential Requirements: GCSE Maths and English Grade 5 or above (A-C) Level 2 IT qualification (e.g. ECDL) Evidence of successful further education Experience in managing sensitive and complex enquiries. To be able to work flexibly to meet the demands of the role. To be able to work and travel across all sites to carry out the role. Ability to work under pressure, when appropriate Able to interpret data Excellent attention span, with attentive focus for accuracy and detail Excellent administrative and organisational skills, with good attention to detail. Highly self-motivated and able to work on own initiative whilst still being a good "team worker" by freely sharing information with others. Great resolution skills by managing and prioritising conflicting deadlines Good level of physical fitness as required to carry, move equipment eg, printers' computer, monitors. Versatility and adaptability of role within changing environments Customer service experience, with excellent written and verbal communication skills. The ability to logically analyse and clearly document problems and decide on the best course of action. The ability to explain complex technical issues in language suitable for staff who may not have much computer experience. The ability to work effectively in a stressful environment whilst maintaining personal calm and control. The ability to maintain good manners and a friendly demeanour at all times. Good spoken presentation skills, required for training groups of staff. Strong Knowledge competencies with Microsoft applications. Good troubleshooting skills, of hardware and software peripherals Demonstrate tact, diplomacy, empathy, and critical negotiating skillsets Beneficial Requirements: Experience Working within a Healthcare setting Experience working within a project Team Knowledge of NHS Systems Knowledge of Service Desk Experience of scientific investigations and research projects About Us SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.
Experis
Content Designer - SC Cleared - Remote
Experis
Content Designer - (Remote) Must have an Active SC Clearance. As a Content Designer you will shape clear, inclusive content for high-impact digital services used by diverse audiences across the UK. Content Designer - What You'll Do Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards Write and edit content for interfaces, forms, emails/SMS and guidance so users can complete tasks first time. Conduct content audits, usability testing and iterate using data, evidence and feedback. Ensure every artefact meets accessibility standards and house style. Collaborate daily with designers, researchers, developers and stakeholders to align content with service goals. Content Designer - What You'll Bring Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards Exceptional writing and editing skills with a strong grasp of plain English. Hands-on experience with content management systems and common design/collaboration tools. Must be able to demonstrate experience or exposure to Power Platform Practical experience working to GDS standards Confidence using user research and analytics to refine information architecture, journeys and microcopy. Proven stakeholder engagement skills and the ability to explain decisions clearly. Content Designer - Why This Role Join a multidisciplinary team where your content decisions directly improve public-facing services. Autonomy to test, learn and iterate quickly while maintaining high accessibility and quality standards. Content Designer - How to Apply To apply, please send your CV by pressing the apply button.
Nov 01, 2025
Contractor
Content Designer - (Remote) Must have an Active SC Clearance. As a Content Designer you will shape clear, inclusive content for high-impact digital services used by diverse audiences across the UK. Content Designer - What You'll Do Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards Write and edit content for interfaces, forms, emails/SMS and guidance so users can complete tasks first time. Conduct content audits, usability testing and iterate using data, evidence and feedback. Ensure every artefact meets accessibility standards and house style. Collaborate daily with designers, researchers, developers and stakeholders to align content with service goals. Content Designer - What You'll Bring Design and deliver clear, accessible content in line with the GDS (Government Digital Service) standards Exceptional writing and editing skills with a strong grasp of plain English. Hands-on experience with content management systems and common design/collaboration tools. Must be able to demonstrate experience or exposure to Power Platform Practical experience working to GDS standards Confidence using user research and analytics to refine information architecture, journeys and microcopy. Proven stakeholder engagement skills and the ability to explain decisions clearly. Content Designer - Why This Role Join a multidisciplinary team where your content decisions directly improve public-facing services. Autonomy to test, learn and iterate quickly while maintaining high accessibility and quality standards. Content Designer - How to Apply To apply, please send your CV by pressing the apply button.
Pontoon
Senior Design Researcher
Pontoon Edinburgh, Midlothian
Join Our Team as a Senior Design Researcher! Location: Edinburgh, 2 days per week on site required 6-month contract Are you ready to make a meaningful impact in the world of financial services and insurance? We are on the lookout for a dynamic Senior Design Researcher to join our innovative team at a leading financial institution. If you have a passion for user-centred design and a knack for turning insights into impactful solutions, we want to hear from you! Why You'll Love Working Here: Collaborative Environment: Be part of a passionate team that values creativity, collaboration, and continuous learning. Impactful Work: Your research will inform design decisions that directly improve the customer experience in the financial sector. Key Responsibilities: As a Senior Design Researcher, you will: Lead research initiatives, employing a variety of qualitative and quantitative methods to gather user insights. Collaborate closely with cross-functional teams, including UX designers, product managers, and stakeholders, to translate findings into actionable design strategies. Create and maintain research documentation, presenting findings in a compelling manner to influence design decisions. Advocate for user needs throughout the product development lifecycle and help establish a user-centred culture. Mentor and guide junior researchers, fostering their growth and development in the field. What We're Looking For: To thrive in this role, you should have: A strong portfolio showcasing your design research expertise and the impact of your work. Proficiency in a range of research methodologies, both qualitative and quantitative. Excellent analytical skills and the ability to synthesise complex information into clear, actionable insights. Strong communication skills, with the ability to present research findings to diverse audiences effectively. A proactive attitude, with a passion for problem-solving and a desire to push boundaries in design research. Ready to Apply? If you're excited about the opportunity to shape user experiences and drive innovation in a forward-thinking financial institution, we want to hear from you! Please submit your resume and portfolio to Your Application Email . Join us in making a difference! At our company, we believe in fostering a diverse and inclusive workplace where all voices are heard. We welcome applications from individuals of all backgrounds and experiences. Let's create user-centred solutions together and elevate the financial experience for everyone! We can't wait to see the impact you'll bring to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Nov 01, 2025
Contractor
Join Our Team as a Senior Design Researcher! Location: Edinburgh, 2 days per week on site required 6-month contract Are you ready to make a meaningful impact in the world of financial services and insurance? We are on the lookout for a dynamic Senior Design Researcher to join our innovative team at a leading financial institution. If you have a passion for user-centred design and a knack for turning insights into impactful solutions, we want to hear from you! Why You'll Love Working Here: Collaborative Environment: Be part of a passionate team that values creativity, collaboration, and continuous learning. Impactful Work: Your research will inform design decisions that directly improve the customer experience in the financial sector. Key Responsibilities: As a Senior Design Researcher, you will: Lead research initiatives, employing a variety of qualitative and quantitative methods to gather user insights. Collaborate closely with cross-functional teams, including UX designers, product managers, and stakeholders, to translate findings into actionable design strategies. Create and maintain research documentation, presenting findings in a compelling manner to influence design decisions. Advocate for user needs throughout the product development lifecycle and help establish a user-centred culture. Mentor and guide junior researchers, fostering their growth and development in the field. What We're Looking For: To thrive in this role, you should have: A strong portfolio showcasing your design research expertise and the impact of your work. Proficiency in a range of research methodologies, both qualitative and quantitative. Excellent analytical skills and the ability to synthesise complex information into clear, actionable insights. Strong communication skills, with the ability to present research findings to diverse audiences effectively. A proactive attitude, with a passion for problem-solving and a desire to push boundaries in design research. Ready to Apply? If you're excited about the opportunity to shape user experiences and drive innovation in a forward-thinking financial institution, we want to hear from you! Please submit your resume and portfolio to Your Application Email . Join us in making a difference! At our company, we believe in fostering a diverse and inclusive workplace where all voices are heard. We welcome applications from individuals of all backgrounds and experiences. Let's create user-centred solutions together and elevate the financial experience for everyone! We can't wait to see the impact you'll bring to our team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Global Canopy
Full Stack Developer
Global Canopy
Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. About Corporate Performance A growing number of companies and financial institutions are seeking to mitigate their impacts on nature. But many have made commitments that are not being met, and others are failing to take any action at all. We hold to account through our Forest 500 project, assessing the policies and performance of influential companies and financial institutions. We also support financial institutions and investors with our suite of Deforestation-free Finance Guidance and a forthcoming new tool, DEFT Pathway, to support effective engagement with high-risk companies. We support the finance sector, policy makers and other stakeholders by providing market-leading data on deforestation and ESG metrics through Forest IQ. Role overview An exciting opportunity for a creative and highly motivated candidate with strong technical expertise to help increase Global Canopy's impact by making world-leading environmental and financial data more accessible to our key audiences in the finance sector, business and civil society. The role will focus on the DEFT Pathway and related products. DEFT is a transparent, easy-to-use framework that maps out practical steps for companies to transition to deforestation-free supply chains. Hosted by best-in-class data platform Forest IQ, DEFT Pathway helps financial institutions to engage effectively with companies on deforestation. A key objective is to make the DEFT Pathway data accessible by building user-friendly frontend components. The data is complex and multi-dimensional and will require considerable creativity to communicate in an understandable and compelling way in order to maximise its impact. You will collaborate with designers, researchers and product managers to fulfill these aims. As a full stack developer, you will also design and implement the backend to allow the data powering the visualisations to be accessed in a secure way. You will work with data engineers and researchers to ensure the database is well-structured and that queries are performant. The tech team is small, so you will need to operate with a high degree of independence, and will have the opportunity to influence key technical decisions. We are looking for someone who finds this prospect exciting rather than daunting! Requirements: To be successful in this role, these are the things that will matter the most: Excellent full stack web development skills, ideally using python and typescript Knowledge of python frameworks for the backend, such as FastAPI, Flask and/or Django Knowledge of javascript frameworks for the frontend (preferably React/Next.js), and common data visualisation libraries such as d3 Experience querying PostgreSQL databases, potentially using SQLAlchemy as an ORM Experience working with cloud infrastructure, preferably AWS Essential behavioural competencies: Self-starter, happy working in a small team with a large degree of independence A keen eye for quality, and an appreciation of the importance of automated testing A desire to follow industry standard software development processes Desirable: 3+ years experience Experience using Agile project management methods and appreciation of the benefits of these Knowledge of the Corporate Performance domain Benefits Salary: £60K full-time equivalent. This role sits within Band C on Global Canopy s remuneration framework. Nature of contract: Full time (37.5 hours) or part time (30 hours, 0.8 FTE). Fixed term for 21 months (approximately the end of 2027). We are a flexible employer and welcome candidates wishing to work flexibly. Base: Our office is in Oxford, UK with flexible home-working arrangements in place. Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week s leave. Other benefits including healthcare cash-back plan, life assurance, group income assurance, employee assistance programme, and more. How to Apply To apply for the position, you will need to follow the links and submit an up-to-date CV and answer four short-form (100 words) questions. The closing date for applications is 19 November 2025 at 09:00 UK time . Early application is encouraged as we will be conducting rolling interviews. We may close applications early if suitable candidates are identified. We aim to respond to all candidates within ten days of receiving their application. At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions. Anyone with the right-to-work in the UK is welcome to apply. Visa sponsorship is not available for this position. Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.
Oct 31, 2025
Full time
Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. About Corporate Performance A growing number of companies and financial institutions are seeking to mitigate their impacts on nature. But many have made commitments that are not being met, and others are failing to take any action at all. We hold to account through our Forest 500 project, assessing the policies and performance of influential companies and financial institutions. We also support financial institutions and investors with our suite of Deforestation-free Finance Guidance and a forthcoming new tool, DEFT Pathway, to support effective engagement with high-risk companies. We support the finance sector, policy makers and other stakeholders by providing market-leading data on deforestation and ESG metrics through Forest IQ. Role overview An exciting opportunity for a creative and highly motivated candidate with strong technical expertise to help increase Global Canopy's impact by making world-leading environmental and financial data more accessible to our key audiences in the finance sector, business and civil society. The role will focus on the DEFT Pathway and related products. DEFT is a transparent, easy-to-use framework that maps out practical steps for companies to transition to deforestation-free supply chains. Hosted by best-in-class data platform Forest IQ, DEFT Pathway helps financial institutions to engage effectively with companies on deforestation. A key objective is to make the DEFT Pathway data accessible by building user-friendly frontend components. The data is complex and multi-dimensional and will require considerable creativity to communicate in an understandable and compelling way in order to maximise its impact. You will collaborate with designers, researchers and product managers to fulfill these aims. As a full stack developer, you will also design and implement the backend to allow the data powering the visualisations to be accessed in a secure way. You will work with data engineers and researchers to ensure the database is well-structured and that queries are performant. The tech team is small, so you will need to operate with a high degree of independence, and will have the opportunity to influence key technical decisions. We are looking for someone who finds this prospect exciting rather than daunting! Requirements: To be successful in this role, these are the things that will matter the most: Excellent full stack web development skills, ideally using python and typescript Knowledge of python frameworks for the backend, such as FastAPI, Flask and/or Django Knowledge of javascript frameworks for the frontend (preferably React/Next.js), and common data visualisation libraries such as d3 Experience querying PostgreSQL databases, potentially using SQLAlchemy as an ORM Experience working with cloud infrastructure, preferably AWS Essential behavioural competencies: Self-starter, happy working in a small team with a large degree of independence A keen eye for quality, and an appreciation of the importance of automated testing A desire to follow industry standard software development processes Desirable: 3+ years experience Experience using Agile project management methods and appreciation of the benefits of these Knowledge of the Corporate Performance domain Benefits Salary: £60K full-time equivalent. This role sits within Band C on Global Canopy s remuneration framework. Nature of contract: Full time (37.5 hours) or part time (30 hours, 0.8 FTE). Fixed term for 21 months (approximately the end of 2027). We are a flexible employer and welcome candidates wishing to work flexibly. Base: Our office is in Oxford, UK with flexible home-working arrangements in place. Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week s leave. Other benefits including healthcare cash-back plan, life assurance, group income assurance, employee assistance programme, and more. How to Apply To apply for the position, you will need to follow the links and submit an up-to-date CV and answer four short-form (100 words) questions. The closing date for applications is 19 November 2025 at 09:00 UK time . Early application is encouraged as we will be conducting rolling interviews. We may close applications early if suitable candidates are identified. We aim to respond to all candidates within ten days of receiving their application. At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions. Anyone with the right-to-work in the UK is welcome to apply. Visa sponsorship is not available for this position. Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.
TEKsystems
Product Manager
TEKsystems Hook, Hampshire
Role Overview A leading biotech organization is transforming its approach to early-stage drug discovery by embracing computational methods to accelerate innovation. They're seeking a strategic, technically fluent Product Manager to lead the development of in silico tools that predict molecular structures and protein interactions-replacing slow, costly lab-based experimentation with scalable digital-first solutions. This role sits at the intersection of science, technology, and product strategy. You'll drive initiatives that integrate AI, machine learning, and high-throughput modelling to reshape how promising compounds are identified-delivering faster cycles, reduced R&D costs, and greater agility in responding to emerging health threats. Key Responsibilities Define and own the product vision for the computational drug discovery platform Collaborate with cross-functional teams (Tech, R&D, Science & Lab) across the US, UK, Germany, and India to align on goals and execution Translate scientific challenges into scalable product solutions using AI, ML, and simulation tools Prioritize features and roadmap based on impact, feasibility, and strategic alignment Champion a product-led mindset across scientific and technical domains Ensure seamless communication between technical teams and scientific stakeholders Monitor performance, adoption, and scientific outcomes to iterate and improve What You'll Bring Proven experience in Product Management, ideally in biotech, pharma, or health tech Ability to communicate fluently with both technical engineers and scientific researchers Strategic mindset with a bias for action and experimentation Location Hook, UK Rate/Salary .00 GBP Daily Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Oct 08, 2025
Contractor
Role Overview A leading biotech organization is transforming its approach to early-stage drug discovery by embracing computational methods to accelerate innovation. They're seeking a strategic, technically fluent Product Manager to lead the development of in silico tools that predict molecular structures and protein interactions-replacing slow, costly lab-based experimentation with scalable digital-first solutions. This role sits at the intersection of science, technology, and product strategy. You'll drive initiatives that integrate AI, machine learning, and high-throughput modelling to reshape how promising compounds are identified-delivering faster cycles, reduced R&D costs, and greater agility in responding to emerging health threats. Key Responsibilities Define and own the product vision for the computational drug discovery platform Collaborate with cross-functional teams (Tech, R&D, Science & Lab) across the US, UK, Germany, and India to align on goals and execution Translate scientific challenges into scalable product solutions using AI, ML, and simulation tools Prioritize features and roadmap based on impact, feasibility, and strategic alignment Champion a product-led mindset across scientific and technical domains Ensure seamless communication between technical teams and scientific stakeholders Monitor performance, adoption, and scientific outcomes to iterate and improve What You'll Bring Proven experience in Product Management, ideally in biotech, pharma, or health tech Ability to communicate fluently with both technical engineers and scientific researchers Strategic mindset with a bias for action and experimentation Location Hook, UK Rate/Salary .00 GBP Daily Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Owen Reed
Senior UX Designer
Owen Reed Manchester, Lancashire
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
Oct 08, 2025
Full time
Senior UX Designer - Consulting (UK-Wide, Hybrid) Overview Our client is seeking Senior UX Designers (Consultants) to join their growing team. In this role, you will champion user-centred design, ensuring services are accessible, intuitive, and effective. You will work closely with user researchers, product managers, and engineers to design people-centred services, leading multidisciplinary Agile teams, and advising clients on best practices in UX. This opportunity is ideal for experienced UX professionals who are looking to grow into leadership roles, influence design direction, and support the development of inclusive, high-impact digital services. Responsibilities As a Senior UX Designer, you will: Advise clients on solving complex problems using UX design, people-centred design, and Agile methodologies. Lead multidisciplinary Agile teams to deliver services that meet user needs. Advocate inclusive and accessible design approaches across diverse user groups. Build supportive relationships with clients and stakeholders, while effectively challenging ideas and managing difficult conversations. Provide line management and mentoring for UX and interaction designers. Support recruitment, training, events, thought leadership, and business development activities. Promote user-centred design approaches internally and externally. Requirements To succeed in this role, you will bring: Advanced UX design expertise applied across varied projects and environments. Experience working in multidisciplinary Agile teams delivering user-centred services. Strong knowledge of designing for accessibility and inclusive digital experiences. Proven track record of championing UX and service design methods. Line management, mentoring, or coaching experience. Excellent communication and stakeholder management skills, including conflict resolution. Good understanding of complementary Agile roles across product and technology. Strong consultancy and leadership skills, with confidence in guiding clients through problem spaces and solution design. Benefits Our client offers a comprehensive benefits package, including: Competitive salary with clear progression opportunities. Contributory pension scheme (6% employer, 2% employee). 25 days holiday plus UK public holidays. Flexible benefits package with options such as: private health and dental cover, additional pension contributions, extra holidays, wellbeing support, charity contributions, and tree planting. Life assurance, death in service cover, and critical illness cover. Cycle-to-Work and salary sacrifice electric vehicle schemes. Season ticket loans and relocation support (up to £8,000, subject to terms). Access to financial and wellbeing support, volunteer days, and Perkbox discounts. Diversity & Inclusion Our client is committed to building a diverse, equitable, and inclusive workplace. Applications are encouraged from underrepresented groups, including women, ethnic minorities, LGBTQ+, neurodivergent individuals, and people with disabilities. Adjustments and accommodations will be provided throughout the recruitment process to ensure equity and accessibility. Application Process If you are passionate about leading user-centred design and shaping impactful digital services, we encourage you to apply. Please click "Apply" to submit your CV. Shortlisted candidates will be contacted to discuss the next ste
Inspire People
AI Engineer
Inspire People
AI Engineer - Transform Government Communications with Cutting-Edge AI. Are you passionate about leveraging AI to drive impactful change? We are seeking an AI Engineer with experience in Large Language API's (from 2021), Generative AI and Python, to play a pivotal role in shaping and enhancing AI products for Government. This role is fully remote and Inside IR35. 6 Month contract. Why Apply: 1. Innovative Impact: Be part of a team that has successfully launched Assist, an award-winning service that saves users an average of three hours per week. Assist is a business-critical tool for over 6500 Civil Servants across more than 300 public sector organisations. 2. Future-Focused: Engage with an exciting roadmap that includes developing synthetic AI-driven audiences and personalisation capabilities. Your work will directly contribute to the next generation of AI solutions within the public sector. 3. Collaborative Environment: Work alongside Developers, Data Scientists, User Researchers, and a Product Manager in an agile setting. Your contributions will be integral to the iterative development of a leading AI product. Key Responsibilities: - Maintain and iterate a web API using FastAPI, hosted on Amazon Web Services (AWS). - Develop improvements to Assist, focusing on data ingestion, UI updates, and agentic possibilities. - Design and deliver new capabilities, such as conversational AI-powered synthetic audiences. - Collaborate with a Product Manager and other Software Developers to organise and complete tasks. - Contribute to technical decision-making, including Generative AI solutions around Retrieval Augmented Generation (RAG) and prompt engineering. - Document and maintain Agile project responsibilities. - Develop features around sentiment analysis, data ingestion, and synthetic audience creation. Skills and Experience: - Proven experience in building Large Language Model-based applications incorporating tool usage and information retrieval. - Proficiency in Python programming. - Experience administering Amazon Web Services accounts. - Ability to take ownership of the entire feature development life cycle, from development and testing to deployment. - Experience in agile product delivery, working within a small interdisciplinary team. Be at the forefront of transforming government communications through AI. Your expertise will help shape a product that delivers real impact for the public, making a tangible difference in the efficiency and effectiveness of government services. For further information, contact Andrew Medhurst at Inspire People. Inspire People is acting as an employment business to the end user and candidates.
Oct 08, 2025
Contractor
AI Engineer - Transform Government Communications with Cutting-Edge AI. Are you passionate about leveraging AI to drive impactful change? We are seeking an AI Engineer with experience in Large Language API's (from 2021), Generative AI and Python, to play a pivotal role in shaping and enhancing AI products for Government. This role is fully remote and Inside IR35. 6 Month contract. Why Apply: 1. Innovative Impact: Be part of a team that has successfully launched Assist, an award-winning service that saves users an average of three hours per week. Assist is a business-critical tool for over 6500 Civil Servants across more than 300 public sector organisations. 2. Future-Focused: Engage with an exciting roadmap that includes developing synthetic AI-driven audiences and personalisation capabilities. Your work will directly contribute to the next generation of AI solutions within the public sector. 3. Collaborative Environment: Work alongside Developers, Data Scientists, User Researchers, and a Product Manager in an agile setting. Your contributions will be integral to the iterative development of a leading AI product. Key Responsibilities: - Maintain and iterate a web API using FastAPI, hosted on Amazon Web Services (AWS). - Develop improvements to Assist, focusing on data ingestion, UI updates, and agentic possibilities. - Design and deliver new capabilities, such as conversational AI-powered synthetic audiences. - Collaborate with a Product Manager and other Software Developers to organise and complete tasks. - Contribute to technical decision-making, including Generative AI solutions around Retrieval Augmented Generation (RAG) and prompt engineering. - Document and maintain Agile project responsibilities. - Develop features around sentiment analysis, data ingestion, and synthetic audience creation. Skills and Experience: - Proven experience in building Large Language Model-based applications incorporating tool usage and information retrieval. - Proficiency in Python programming. - Experience administering Amazon Web Services accounts. - Ability to take ownership of the entire feature development life cycle, from development and testing to deployment. - Experience in agile product delivery, working within a small interdisciplinary team. Be at the forefront of transforming government communications through AI. Your expertise will help shape a product that delivers real impact for the public, making a tangible difference in the efficiency and effectiveness of government services. For further information, contact Andrew Medhurst at Inspire People. Inspire People is acting as an employment business to the end user and candidates.
Agenda Life Sciences
Experienced Animal Technician
Agenda Life Sciences Cambridge, Cambridgeshire
Agenda are recruiting for an Experienced Animal Technician for one of their clients. The role is fundamental to enable cutting edge research to take place. The role will be responsible for delivering exceptional standards of animal welfare when carrying out a range of duties such as animal husbandry, observations, technical procedures, and various laboratory tasks. You will support, mentor and train others, hold a Home Office Personal Licence enabling you to perform regulated procedures and hold a higher level of responsibilities. Basic Requirements: Holder of a Home Office personal license (modules A and B) IAT Level 3 diploma in Laboratory Animal Science and Technology or degree level qualification in Biological Science/Animal Science A minimum of 4 years experience in an Animal Technician role, specifically with rodents Previous experience working in a Biological Resource Facility and significant knowledge of Home Office legislation and Animal (Scientific Procedures) Act 1986 Able to train, guide, and develop new users and members Experience undertaking a variety of regulated procedures A proactive approach to work, taking ownership of your own learning and development Ability to coach and mentor others Effective communication skills Worked independently and within a team A good level of attention to detail, accurate record keeping and comprehensive computer literacy Understand the importance of Standard Operating Procedures and how to ensure they are followed Previous experience working with genetically altered rodents is desirable Duties and Responsibilities: Provide day to day husbandry, maintenance and care of animal colonies Maintaining and establishing complex breeding strategies in liaison with researchers Follow strict Standard Operating Procedures for husbandry and procedural work Teach animal care skills and techniques to new technicians Take an active role in reviewing documents and processes Maintain detailed and accurate records relating to environmental conditions, animal details and procedure Maintain a personal log of training, competencies and procedural activities as required by the home office Provide technical assistance with experimental protocols to include dosing, observations and health status checks Take an active role in reviewing experimental study forms and the AWERB review process Promote and foster a Culture of Care including the 3R s and our core values
Oct 07, 2025
Full time
Agenda are recruiting for an Experienced Animal Technician for one of their clients. The role is fundamental to enable cutting edge research to take place. The role will be responsible for delivering exceptional standards of animal welfare when carrying out a range of duties such as animal husbandry, observations, technical procedures, and various laboratory tasks. You will support, mentor and train others, hold a Home Office Personal Licence enabling you to perform regulated procedures and hold a higher level of responsibilities. Basic Requirements: Holder of a Home Office personal license (modules A and B) IAT Level 3 diploma in Laboratory Animal Science and Technology or degree level qualification in Biological Science/Animal Science A minimum of 4 years experience in an Animal Technician role, specifically with rodents Previous experience working in a Biological Resource Facility and significant knowledge of Home Office legislation and Animal (Scientific Procedures) Act 1986 Able to train, guide, and develop new users and members Experience undertaking a variety of regulated procedures A proactive approach to work, taking ownership of your own learning and development Ability to coach and mentor others Effective communication skills Worked independently and within a team A good level of attention to detail, accurate record keeping and comprehensive computer literacy Understand the importance of Standard Operating Procedures and how to ensure they are followed Previous experience working with genetically altered rodents is desirable Duties and Responsibilities: Provide day to day husbandry, maintenance and care of animal colonies Maintaining and establishing complex breeding strategies in liaison with researchers Follow strict Standard Operating Procedures for husbandry and procedural work Teach animal care skills and techniques to new technicians Take an active role in reviewing documents and processes Maintain detailed and accurate records relating to environmental conditions, animal details and procedure Maintain a personal log of training, competencies and procedural activities as required by the home office Provide technical assistance with experimental protocols to include dosing, observations and health status checks Take an active role in reviewing experimental study forms and the AWERB review process Promote and foster a Culture of Care including the 3R s and our core values
Mercator Digital
Permanent User Researcher
Mercator Digital
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Oct 07, 2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Shift
Data Analyst
Shift Camden, London
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Oct 04, 2025
Full time
DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details
Pontoon
Visual Designer (Design System Specialist)
Pontoon Edinburgh, Midlothian
Job Title: Visual Designer (Design System Specialist) Contract Type: Temporary Contract Length: 6 Months (with possibility for extension) Location: Edinburgh Princes Exchange (2 days a week onsite) Daily Rate: Circa 600/Day Status: Inside IR35 Working Pattern: Full Time About the Client: Join a leading UK banking organisation known for its innovative digital services and commitment to customer-centric solutions. With a multi-channel approach and significant investment in technology, this client is dedicated to transforming the banking experience for over 30 million customers. Who We're Looking For: Are you a creative powerhouse ready to bring digital experiences to life? We're seeking a Visual Designer (Design System Specialist) who excels at storytelling and thrives in a collaborative environment. Join our client's Experience Design team, where you will work alongside talented designers, researchers, and strategists. Ideal Candidate Will Have: Design System Leadership: Experience in building and evolving design systems that support scalable and consistent product design across iOS, Android, and web Is essential. Define and manage design tokens (colours, typography, spacing, motion) that translate brand UI Figma Expertise: Mastery of Figma, including advanced usage for creating reusable and accessible components is essential. Guideline Documentation: Ability to document usage best practises for designers and developers. Visual Design Experience: Demonstrable experience creating experience-led brand digital journeys. Demonstrable experience within Visual Design Collaborative Mindset: A desire to learn and support a busy multi-disciplinary team. Energy and Enthusiasm: A passion for visual design and a drive to innovate. Excellent Communication Skills: Strong stakeholder management skills with the ability to communicate designs effectively to developers and senior leaders. Your Role Will Involve: Creative Problem Solving: Use your design expertise to simplify complex challenges and enhance user experiences. Asset Creation: Design production assets, infographics, logos, and engaging interfaces for web and mobile applications. Digital Experience Design: Make the mundane exciting and create captivating digital journeys. Design System Mastery: Help scale and refine the digital design system to ensure consistency across platforms. Prototyping Excellence: Bring your designs to life using Figma and other prototyping tools. Collaboration: Work confidently within agile teams to define project priorities and visualise outcomes. Stakeholder Engagement: Communicate effectively with design teams and senior decision-makers to align objectives with customer needs. Why Join Us? Be part of a dynamic team that values creativity and innovation. Contribute to impactful projects that shape the future of banking. Opportunity for professional growth within a supportive environment. If this exciting opportunity resonates with you, even if your skills don't perfectly match the job description, we encourage you to apply! We'd love to hear from you. Bring your visual design expertise to a place where it truly matters. Apply today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Oct 03, 2025
Contractor
Job Title: Visual Designer (Design System Specialist) Contract Type: Temporary Contract Length: 6 Months (with possibility for extension) Location: Edinburgh Princes Exchange (2 days a week onsite) Daily Rate: Circa 600/Day Status: Inside IR35 Working Pattern: Full Time About the Client: Join a leading UK banking organisation known for its innovative digital services and commitment to customer-centric solutions. With a multi-channel approach and significant investment in technology, this client is dedicated to transforming the banking experience for over 30 million customers. Who We're Looking For: Are you a creative powerhouse ready to bring digital experiences to life? We're seeking a Visual Designer (Design System Specialist) who excels at storytelling and thrives in a collaborative environment. Join our client's Experience Design team, where you will work alongside talented designers, researchers, and strategists. Ideal Candidate Will Have: Design System Leadership: Experience in building and evolving design systems that support scalable and consistent product design across iOS, Android, and web Is essential. Define and manage design tokens (colours, typography, spacing, motion) that translate brand UI Figma Expertise: Mastery of Figma, including advanced usage for creating reusable and accessible components is essential. Guideline Documentation: Ability to document usage best practises for designers and developers. Visual Design Experience: Demonstrable experience creating experience-led brand digital journeys. Demonstrable experience within Visual Design Collaborative Mindset: A desire to learn and support a busy multi-disciplinary team. Energy and Enthusiasm: A passion for visual design and a drive to innovate. Excellent Communication Skills: Strong stakeholder management skills with the ability to communicate designs effectively to developers and senior leaders. Your Role Will Involve: Creative Problem Solving: Use your design expertise to simplify complex challenges and enhance user experiences. Asset Creation: Design production assets, infographics, logos, and engaging interfaces for web and mobile applications. Digital Experience Design: Make the mundane exciting and create captivating digital journeys. Design System Mastery: Help scale and refine the digital design system to ensure consistency across platforms. Prototyping Excellence: Bring your designs to life using Figma and other prototyping tools. Collaboration: Work confidently within agile teams to define project priorities and visualise outcomes. Stakeholder Engagement: Communicate effectively with design teams and senior decision-makers to align objectives with customer needs. Why Join Us? Be part of a dynamic team that values creativity and innovation. Contribute to impactful projects that shape the future of banking. Opportunity for professional growth within a supportive environment. If this exciting opportunity resonates with you, even if your skills don't perfectly match the job description, we encourage you to apply! We'd love to hear from you. Bring your visual design expertise to a place where it truly matters. Apply today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Devonshire Hayes Recruitment Specialists Ltd
User Researcher
Devonshire Hayes Recruitment Specialists Ltd
If you are an experienced User Researcher with excellent communication skills we have a new contract we would like to discuss with you. Please note this role has been deemed inside IR35 and requires a day per week onsite. Professional experience as a user researcher, working with other User Centred Design disciplines Experience advocating for user research and engaging sceptical colleagues and stakeholders The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services. Ability to select appropriate qualitative and quantitative research methods to meet the needs of the team and project Carry out a wide range of user research activities from recruiting participants, preparing discussion guides and moderating research sessions Lead colleagues to analyse research data and synthesise clear and actionable findings Communicate user research findings to help the wider team and organisation develop a deep understanding of users and their needs Work closely with product manager and content designers to turn user research findings into stories and actions that lead to valuable product and service features Help build user-centred practices in digital communications team Develop and ensure good user research practice, sharing knowledge with other user researchers Experience working with GDS frameworks would be highly advantageous You will plan and do research to understand our users' behaviours, needs, and motivations. You will plan and conduct research using different techniques such as usability tests, surveys, diary studies, card sorting, and interviews. You'll work with content designers, accessibility specialists, product managers, and other stakeholders to turn research into actionable insights for product development and innovation.
Oct 02, 2025
Contractor
If you are an experienced User Researcher with excellent communication skills we have a new contract we would like to discuss with you. Please note this role has been deemed inside IR35 and requires a day per week onsite. Professional experience as a user researcher, working with other User Centred Design disciplines Experience advocating for user research and engaging sceptical colleagues and stakeholders The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services. Ability to select appropriate qualitative and quantitative research methods to meet the needs of the team and project Carry out a wide range of user research activities from recruiting participants, preparing discussion guides and moderating research sessions Lead colleagues to analyse research data and synthesise clear and actionable findings Communicate user research findings to help the wider team and organisation develop a deep understanding of users and their needs Work closely with product manager and content designers to turn user research findings into stories and actions that lead to valuable product and service features Help build user-centred practices in digital communications team Develop and ensure good user research practice, sharing knowledge with other user researchers Experience working with GDS frameworks would be highly advantageous You will plan and do research to understand our users' behaviours, needs, and motivations. You will plan and conduct research using different techniques such as usability tests, surveys, diary studies, card sorting, and interviews. You'll work with content designers, accessibility specialists, product managers, and other stakeholders to turn research into actionable insights for product development and innovation.
Devonshire Hayes
User Researcher
Devonshire Hayes
If you are an experienced User Researcher with excellent communication skills we have a new contract we would like to discuss with you. Please note this role has been deemed inside IR35 and requires a day per week onsite. Professional experience as a user researcher, working with other User Centred Design disciplines Experience advocating for user research and engaging sceptical colleagues and stakeholders The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services. Ability to select appropriate qualitative and quantitative research methods to meet the needs of the team and project Carry out a wide range of user research activities from recruiting participants, preparing discussion guides and moderating research sessions Lead colleagues to analyse research data and synthesise clear and actionable findings Communicate user research findings to help the wider team and organisation develop a deep understanding of users and their needs Work closely with product manager and content designers to turn user research findings into stories and actions that lead to valuable product and service features Help build user-centred practices in digital communications team Develop and ensure good user research practice, sharing knowledge with other user researchers Experience working with GDS frameworks would be highly advantageous You will plan and do research to understand our users' behaviours, needs, and motivations. You will plan and conduct research using different techniques such as usability tests, surveys, diary studies, card sorting, and interviews. You'll work with content designers, accessibility specialists, product managers, and other stakeholders to turn research into actionable insights for product development and innovation.
Oct 01, 2025
Contractor
If you are an experienced User Researcher with excellent communication skills we have a new contract we would like to discuss with you. Please note this role has been deemed inside IR35 and requires a day per week onsite. Professional experience as a user researcher, working with other User Centred Design disciplines Experience advocating for user research and engaging sceptical colleagues and stakeholders The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services. Ability to select appropriate qualitative and quantitative research methods to meet the needs of the team and project Carry out a wide range of user research activities from recruiting participants, preparing discussion guides and moderating research sessions Lead colleagues to analyse research data and synthesise clear and actionable findings Communicate user research findings to help the wider team and organisation develop a deep understanding of users and their needs Work closely with product manager and content designers to turn user research findings into stories and actions that lead to valuable product and service features Help build user-centred practices in digital communications team Develop and ensure good user research practice, sharing knowledge with other user researchers Experience working with GDS frameworks would be highly advantageous You will plan and do research to understand our users' behaviours, needs, and motivations. You will plan and conduct research using different techniques such as usability tests, surveys, diary studies, card sorting, and interviews. You'll work with content designers, accessibility specialists, product managers, and other stakeholders to turn research into actionable insights for product development and innovation.
Damia Group LTD
Strategic Service Design Lead
Damia Group LTD
Outside IR35 - DV Cleared Strategic Service Design Lead - 3-6 months+ - Remote Please note: This role requires a current and active DV Clearance, unfortunately, applications without this cannot be considered. Looking for a Strategic Design Lead who will coordinate business requirements across all stakeholders, providing strategic direction and guidance across design functions. Key responsibilities include: Leading the overall design vision and ensuring it aligns with business goals and programme objectives. Defining the approach and strategy for eliciting, prioritising, and managing requirements. Guiding multi-disciplinary teams-including user researchers, service designers, business analysts, and solution architects-to create coherent and effective designs. Managing relationships with design components of the End-to-End Change Lifecycle (E2ECL), ensuring integration with governance and processes. Ensuring designs meet established standards and frameworks, including GDS and other relevant guidance. Providing oversight and direction on design decisions, contributing to programme-level governance and design assurance. Identifying and proposing solutions to design challenges using user-centred, co-design, and innovative approaches. Advising senior programme leadership on the prioritisation of requirements at both individual and epic levels. Supporting Discovery phases to ensure programmes are ready for mobilisation and delivery. Outside IR35 - DV Cleared Strategic Service Design Lead - 3-6 months+ - Remote Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Oct 01, 2025
Contractor
Outside IR35 - DV Cleared Strategic Service Design Lead - 3-6 months+ - Remote Please note: This role requires a current and active DV Clearance, unfortunately, applications without this cannot be considered. Looking for a Strategic Design Lead who will coordinate business requirements across all stakeholders, providing strategic direction and guidance across design functions. Key responsibilities include: Leading the overall design vision and ensuring it aligns with business goals and programme objectives. Defining the approach and strategy for eliciting, prioritising, and managing requirements. Guiding multi-disciplinary teams-including user researchers, service designers, business analysts, and solution architects-to create coherent and effective designs. Managing relationships with design components of the End-to-End Change Lifecycle (E2ECL), ensuring integration with governance and processes. Ensuring designs meet established standards and frameworks, including GDS and other relevant guidance. Providing oversight and direction on design decisions, contributing to programme-level governance and design assurance. Identifying and proposing solutions to design challenges using user-centred, co-design, and innovative approaches. Advising senior programme leadership on the prioritisation of requirements at both individual and epic levels. Supporting Discovery phases to ensure programmes are ready for mobilisation and delivery. Outside IR35 - DV Cleared Strategic Service Design Lead - 3-6 months+ - Remote Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.

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