ROLE PURPOSE: To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures keeping informed by the relevant national and international directives, policy developments and good practice. ROLE and RESPONSIBILITIES: Lead with the planning and co-ordination of the Governance calendar. Ensure reporting deadlines are met in line with the Boards and Committee's term of reference. Provide high quality and accurate advice and guidance on governance that is based on an up-to-date understanding of a broad range of issues, systems and processes, best practice and frameworks. Provide high quality secretariat support to senior boards and committees, assuring the quality and timeliness of agendas and minutes and their distribution, and following up on actions. With the Head of Governance, lead the elections to senior committees. Actively promote risk management best practice and embedding risk management throughout the organisation. Take on any special projects or assist the Head of Governance as required. Provide high quality communications between the Governance Team and Gedu Institutions, Directors, and senior members of the organisation. Provide high quality secretariat support to Boards and Committees including distribution of agendas, minutes and actions. Work closely with the Head of Governance and the senior leadership team to ensure regulatory compliance is met. Act as liaison between corporate and academic governance teams. Line manage and support the Governance Officer. Develop a network of influence with senior GEDU officers and external peers. Provide high quality written and oral reports, as required, to the Head of Governance, CEO and other senior staff at GEDU. Maintain governance registers including policies ensuring reviews and approvals are conducted where needed. LIAISON WITH GEDU STAFF: Key relationships are with the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Group Chief Finance Officer, Chief Operating Officer, CEO and Deputy CEO of GEDU and its partner organisations. ESSENTIAL SKILLS AND EXPERIENCE: Excellent understanding of HE governance, including academic and corporate governance. Excellent written skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent organisational skills. Willing to travel to UK and European Campuses DESIRABLE SKILLS AND EXPERIENCE: Governance related qualifications, or the willingness to work towards qualifications in corporate governance. Knowledge or experience in risk management. OTHER INFORMATION. The candidate will also be expected to demonstrate their commitment: • To GEDU values and regulations, including equal opportunities policy. • The GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. ROLE DIMENSIONS: Direct Reports: Yes Travel : Yes Budget Responsibility : No
Oct 31, 2025
Full time
ROLE PURPOSE: To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures keeping informed by the relevant national and international directives, policy developments and good practice. ROLE and RESPONSIBILITIES: Lead with the planning and co-ordination of the Governance calendar. Ensure reporting deadlines are met in line with the Boards and Committee's term of reference. Provide high quality and accurate advice and guidance on governance that is based on an up-to-date understanding of a broad range of issues, systems and processes, best practice and frameworks. Provide high quality secretariat support to senior boards and committees, assuring the quality and timeliness of agendas and minutes and their distribution, and following up on actions. With the Head of Governance, lead the elections to senior committees. Actively promote risk management best practice and embedding risk management throughout the organisation. Take on any special projects or assist the Head of Governance as required. Provide high quality communications between the Governance Team and Gedu Institutions, Directors, and senior members of the organisation. Provide high quality secretariat support to Boards and Committees including distribution of agendas, minutes and actions. Work closely with the Head of Governance and the senior leadership team to ensure regulatory compliance is met. Act as liaison between corporate and academic governance teams. Line manage and support the Governance Officer. Develop a network of influence with senior GEDU officers and external peers. Provide high quality written and oral reports, as required, to the Head of Governance, CEO and other senior staff at GEDU. Maintain governance registers including policies ensuring reviews and approvals are conducted where needed. LIAISON WITH GEDU STAFF: Key relationships are with the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Group Chief Finance Officer, Chief Operating Officer, CEO and Deputy CEO of GEDU and its partner organisations. ESSENTIAL SKILLS AND EXPERIENCE: Excellent understanding of HE governance, including academic and corporate governance. Excellent written skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent organisational skills. Willing to travel to UK and European Campuses DESIRABLE SKILLS AND EXPERIENCE: Governance related qualifications, or the willingness to work towards qualifications in corporate governance. Knowledge or experience in risk management. OTHER INFORMATION. The candidate will also be expected to demonstrate their commitment: • To GEDU values and regulations, including equal opportunities policy. • The GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. ROLE DIMENSIONS: Direct Reports: Yes Travel : Yes Budget Responsibility : No
ROLE PURPOSE: To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures keeping informed by the relevant national and international directives, policy developments and good practice. ROLE and RESPONSIBILITIES: Lead with the planning and co-ordination of the Governance calendar. Ensure reporting deadlines are met in line with the Boards and Committee's term of reference. Provide high quality and accurate advice and guidance on governance that is based on an up-to-date understanding of a broad range of issues, systems and processes, best practice and frameworks. Provide high quality secretariat support to senior boards and committees, assuring the quality and timeliness of agendas and minutes and their distribution, and following up on actions. With the Head of Governance, lead the elections to senior committees. Actively promote risk management best practice and embedding risk management throughout the organisation. Take on any special projects or assist the Head of Governance as required. Provide high quality communications between the Governance Team and Gedu Institutions, Directors, and senior members of the organisation. Provide high quality secretariat support to Boards and Committees including distribution of agendas, minutes and actions. Work closely with the Head of Governance and the senior leadership team to ensure regulatory compliance is met. Act as liaison between corporate and academic governance teams. Line manage and support the Governance Officer. Develop a network of influence with senior GEDU officers and external peers. Provide high quality written and oral reports, as required, to the Head of Governance, CEO and other senior staff at GEDU. Maintain governance registers including policies ensuring reviews and approvals are conducted where needed. LIAISON WITH GEDU STAFF: Key relationships are with the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Group Chief Finance Officer, Chief Operating Officer, CEO and Deputy CEO of GEDU and its partner organisations. ESSENTIAL SKILLS AND EXPERIENCE: Excellent understanding of HE governance, including academic and corporate governance. Excellent written skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent organisational skills. Willing to travel to UK and European Campuses DESIRABLE SKILLS AND EXPERIENCE: Governance related qualifications, or the willingness to work towards qualifications in corporate governance. Knowledge or experience in risk management. OTHER INFORMATION. The candidate will also be expected to demonstrate their commitment: • To GEDU values and regulations, including equal opportunities policy. • The GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. ROLE DIMENSIONS: Direct Reports: Yes Travel : Yes Budget Responsibility : No
Oct 31, 2025
Full time
ROLE PURPOSE: To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures keeping informed by the relevant national and international directives, policy developments and good practice. ROLE and RESPONSIBILITIES: Lead with the planning and co-ordination of the Governance calendar. Ensure reporting deadlines are met in line with the Boards and Committee's term of reference. Provide high quality and accurate advice and guidance on governance that is based on an up-to-date understanding of a broad range of issues, systems and processes, best practice and frameworks. Provide high quality secretariat support to senior boards and committees, assuring the quality and timeliness of agendas and minutes and their distribution, and following up on actions. With the Head of Governance, lead the elections to senior committees. Actively promote risk management best practice and embedding risk management throughout the organisation. Take on any special projects or assist the Head of Governance as required. Provide high quality communications between the Governance Team and Gedu Institutions, Directors, and senior members of the organisation. Provide high quality secretariat support to Boards and Committees including distribution of agendas, minutes and actions. Work closely with the Head of Governance and the senior leadership team to ensure regulatory compliance is met. Act as liaison between corporate and academic governance teams. Line manage and support the Governance Officer. Develop a network of influence with senior GEDU officers and external peers. Provide high quality written and oral reports, as required, to the Head of Governance, CEO and other senior staff at GEDU. Maintain governance registers including policies ensuring reviews and approvals are conducted where needed. LIAISON WITH GEDU STAFF: Key relationships are with the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Group Chief Finance Officer, Chief Operating Officer, CEO and Deputy CEO of GEDU and its partner organisations. ESSENTIAL SKILLS AND EXPERIENCE: Excellent understanding of HE governance, including academic and corporate governance. Excellent written skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent organisational skills. Willing to travel to UK and European Campuses DESIRABLE SKILLS AND EXPERIENCE: Governance related qualifications, or the willingness to work towards qualifications in corporate governance. Knowledge or experience in risk management. OTHER INFORMATION. The candidate will also be expected to demonstrate their commitment: • To GEDU values and regulations, including equal opportunities policy. • The GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. ROLE DIMENSIONS: Direct Reports: Yes Travel : Yes Budget Responsibility : No
As an Associate within the Investment Management Operations team your role involves various responsibilities related to the dealing and investment administration of the investment team. You would report to the Investment Management Operations (Manager), who in turn reports to the Chief Operations Officer. Saltus investment managers trade OEICs/Unit Trusts, ETFs, FX, investment trusts, listed equities, bonds and occasionally structured products. What will I be responsible for? Investment operations: day-to-day dealing operations, order execution, trade settlements, risk management, corporate actions, trade reconciliations and fund reporting to ACDs. Ensuring client accounts are invested according to the agreed model portfolio(s) (to within acceptable tolerance), on both the Saltus platform as well as external platforms. Compliance and regulatory oversight: Ensuring compliance with industry regulations and internal policies to maintain the integrity of trading operations. Overall, you play a critical role in ensuring the smooth and efficient execution of trades, managing risks, and contributing to the overall success of the Asset Management business. Critically, you need to operate as 'part' of the asset management team focused on service delivery to support the asset management business strategy. As a IM Operations Associate, you will generally have / be: Strategic Thinking: Ability to think and plan long-term strategies for the function that align with the goals and vision of Saltus. Vision: Ability to lead, inspire, and motivate teams by setting a clear vision for the team and to inspire others to work towards that vision. Decision-Making: Strong decision-making skills to make critical choices that drive business growth and success. Communication: Excellent communication skills to effectively convey ideas, influence stakeholders, and build relationships. Innovation: Embracing innovation and driving a culture of creativity and continuous improvement within the organisation. You would be expected to review and improve processes relevant to your team. Change Management: Proven experience in leading organisational change and navigating through complex transitions. Collaboration: Ability to work collaboratively with teams across Saltus and our external partners to achieve common goals. Problem-Solving: Strong problem-solving skills to address challenges and find effective solutions in a fast-paced environment. Adaptability: Flexibility to adapt to changing market conditions, technologies, and business needs. Embracing Simplification: Demonstrate the ability to simplify complexity to enhance clarity, efficiency, and effectiveness. Additional information Demonstrate a strong technical knowledge and understanding of all financial products. Knowledge of financial markets and investment strategies. Excellent analytical and problem-solving skills. Exceptional communication and presentation skills.
Oct 31, 2025
Full time
As an Associate within the Investment Management Operations team your role involves various responsibilities related to the dealing and investment administration of the investment team. You would report to the Investment Management Operations (Manager), who in turn reports to the Chief Operations Officer. Saltus investment managers trade OEICs/Unit Trusts, ETFs, FX, investment trusts, listed equities, bonds and occasionally structured products. What will I be responsible for? Investment operations: day-to-day dealing operations, order execution, trade settlements, risk management, corporate actions, trade reconciliations and fund reporting to ACDs. Ensuring client accounts are invested according to the agreed model portfolio(s) (to within acceptable tolerance), on both the Saltus platform as well as external platforms. Compliance and regulatory oversight: Ensuring compliance with industry regulations and internal policies to maintain the integrity of trading operations. Overall, you play a critical role in ensuring the smooth and efficient execution of trades, managing risks, and contributing to the overall success of the Asset Management business. Critically, you need to operate as 'part' of the asset management team focused on service delivery to support the asset management business strategy. As a IM Operations Associate, you will generally have / be: Strategic Thinking: Ability to think and plan long-term strategies for the function that align with the goals and vision of Saltus. Vision: Ability to lead, inspire, and motivate teams by setting a clear vision for the team and to inspire others to work towards that vision. Decision-Making: Strong decision-making skills to make critical choices that drive business growth and success. Communication: Excellent communication skills to effectively convey ideas, influence stakeholders, and build relationships. Innovation: Embracing innovation and driving a culture of creativity and continuous improvement within the organisation. You would be expected to review and improve processes relevant to your team. Change Management: Proven experience in leading organisational change and navigating through complex transitions. Collaboration: Ability to work collaboratively with teams across Saltus and our external partners to achieve common goals. Problem-Solving: Strong problem-solving skills to address challenges and find effective solutions in a fast-paced environment. Adaptability: Flexibility to adapt to changing market conditions, technologies, and business needs. Embracing Simplification: Demonstrate the ability to simplify complexity to enhance clarity, efficiency, and effectiveness. Additional information Demonstrate a strong technical knowledge and understanding of all financial products. Knowledge of financial markets and investment strategies. Excellent analytical and problem-solving skills. Exceptional communication and presentation skills.
ROLE PURPOSE: To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures keeping informed by the relevant national and international directives, policy developments and good practice. ROLE and RESPONSIBILITIES: Lead with the planning and co-ordination of the Governance calendar. Ensure reporting deadlines are met in line with the Boards and Committee's term of reference. Provide high quality and accurate advice and guidance on governance that is based on an up-to-date understanding of a broad range of issues, systems and processes, best practice and frameworks. Provide high quality secretariat support to senior boards and committees, assuring the quality and timeliness of agendas and minutes and their distribution, and following up on actions. With the Head of Governance, lead the elections to senior committees. Actively promote risk management best practice and embedding risk management throughout the organisation. Take on any special projects or assist the Head of Governance as required. Provide high quality communications between the Governance Team and Gedu Institutions, Directors, and senior members of the organisation. Provide high quality secretariat support to Boards and Committees including distribution of agendas, minutes and actions. Work closely with the Head of Governance and the senior leadership team to ensure regulatory compliance is met. Act as liaison between corporate and academic governance teams. Line manage and support the Governance Officer. Develop a network of influence with senior GEDU officers and external peers. Provide high quality written and oral reports, as required, to the Head of Governance, CEO and other senior staff at GEDU. Maintain governance registers including policies ensuring reviews and approvals are conducted where needed. LIAISON WITH GEDU STAFF: Key relationships are with the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Group Chief Finance Officer, Chief Operating Officer, CEO and Deputy CEO of GEDU and its partner organisations. ESSENTIAL SKILLS AND EXPERIENCE: Excellent understanding of HE governance, including academic and corporate governance. Excellent written skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent organisational skills. Willing to travel to UK and European Campuses DESIRABLE SKILLS AND EXPERIENCE: Governance related qualifications, or the willingness to work towards qualifications in corporate governance. Knowledge or experience in risk management. OTHER INFORMATION. The candidate will also be expected to demonstrate their commitment: • To GEDU values and regulations, including equal opportunities policy. • The GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. ROLE DIMENSIONS: Direct Reports: Yes Travel : Yes Budget Responsibility : No
Oct 31, 2025
Full time
ROLE PURPOSE: To manage the professional delivery of corporate governance across GEDU including providing high-quality servicing for the Board of Directors, Executive Boards, and the Standing Committees of the Boards. To assist the Head of Governance leading the ongoing development of governance processes and procedures keeping informed by the relevant national and international directives, policy developments and good practice. ROLE and RESPONSIBILITIES: Lead with the planning and co-ordination of the Governance calendar. Ensure reporting deadlines are met in line with the Boards and Committee's term of reference. Provide high quality and accurate advice and guidance on governance that is based on an up-to-date understanding of a broad range of issues, systems and processes, best practice and frameworks. Provide high quality secretariat support to senior boards and committees, assuring the quality and timeliness of agendas and minutes and their distribution, and following up on actions. With the Head of Governance, lead the elections to senior committees. Actively promote risk management best practice and embedding risk management throughout the organisation. Take on any special projects or assist the Head of Governance as required. Provide high quality communications between the Governance Team and Gedu Institutions, Directors, and senior members of the organisation. Provide high quality secretariat support to Boards and Committees including distribution of agendas, minutes and actions. Work closely with the Head of Governance and the senior leadership team to ensure regulatory compliance is met. Act as liaison between corporate and academic governance teams. Line manage and support the Governance Officer. Develop a network of influence with senior GEDU officers and external peers. Provide high quality written and oral reports, as required, to the Head of Governance, CEO and other senior staff at GEDU. Maintain governance registers including policies ensuring reviews and approvals are conducted where needed. LIAISON WITH GEDU STAFF: Key relationships are with the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Group Chief Finance Officer, Chief Operating Officer, CEO and Deputy CEO of GEDU and its partner organisations. ESSENTIAL SKILLS AND EXPERIENCE: Excellent understanding of HE governance, including academic and corporate governance. Excellent written skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent organisational skills. Willing to travel to UK and European Campuses DESIRABLE SKILLS AND EXPERIENCE: Governance related qualifications, or the willingness to work towards qualifications in corporate governance. Knowledge or experience in risk management. OTHER INFORMATION. The candidate will also be expected to demonstrate their commitment: • To GEDU values and regulations, including equal opportunities policy. • The GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned. ROLE DIMENSIONS: Direct Reports: Yes Travel : Yes Budget Responsibility : No
Department: Retention Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Retention Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Retention Location: Manchester (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Retention Location: Manchester (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Academic Services Location: London, Birmingham, Manchester or Leeds Campus (On-site) Type of Contract: Permanent Working Pattern: Full Time (40hrs per week) Salary Range: £38,000-£42,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Statutory Returns department is a specialised unit within the broader registry operations. It holds primary responsibility for reporting to regulatory and data designated bodies such as HESA and OfS. The team is the central authority on statutory data, proactively collaborating with internal staff and external stakeholders to ensure accuracy and compliance. The role: The Statutory Returns Officer reports to the Head of Statutory Returns within the Statutory Returns team. This team is a subset of the larger registry team, which encompasses various functions including planning statutory returns, providing training, and auditing the maintenance of student records. The Statutory Returns Officer is tasked with proactive engagement, both internally with staff and externally with key stakeholders, possessing authoritative knowledge of statutory reporting requirements to regulatory bodies such as OfS, HESA, and others. Please note, we are unable to offer sponsorship for this position. What the role involves: Involved with the production of student related statutory external returns for the Office for Students and the Higher Education Statistics Agency (HESA). Working with departments across GBS to communicate the data collection requirements for statutory returns. Ensuring the maintenance and monitoring of data quality within the student records system, specifically auditing data relevant to external returns. Collaborating with other departments to address and resolve any issues identified during the auditing process. Where data quality issues exist; review processes and liaise with the relevant teams to improve processes and prevent persistent issues from occurring in the future. Work alongside colleagues across the institution to help evaluate if processes relating to data collection are meeting statutory requirements and to monitor data quality (with regards to external returns) within the student records. Attending webinars to ensure knowledge is up to date and assist with disseminating this to staff across Global Banking School for information related to statutory HE returns. Monitoring the web sites and publications of HESA, OfS and other relevant agencies for new, and changed, data reporting requirements, performance indicators, etc. Training of staff across the institution with regards to statutory requirements and how their areas of work feed into them Build positive relationships with other professional services teams and academic staff and to coordinate and liaise regularly with key stakeholders in designated departments. Use initiative and judgement to solve day-to-day problems with flexibility and timeliness. What Experience/Skills are required: Degree or equivalent professional qualification. Knowledge and experience of HESES, HESA, Graduate Outcomes or NSS returns. Knowledge of data quality checking processes. Successful experience of working with users at different levels to resolve issues with processes or data systems. Experience of operating Excel at an advanced level. Proactive approach to problem solving, including a curiosity to investigate issues and find solutions. Ability to provide courteous and high standards of customer service. High level of personal integrity and confidentiality and a strong attention to detail. Ability to work effectively as a team member. Ability to work flexibly to meet changing needs. Commitment to own learning and development. Excellent record of attendance and punctuality. Desirable Experience/Skills: A sound understanding of the relational database model and its implementation. Effective skills in statistical analysis and data modelling. What We Offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS supported my development by enrolling me in an external Leadership and Management course, which equipped me with the tools to drive my team towards continued growth and success. Before joining GBS, I did not envision myself as a manager, but I have now found my passion in leadership. - Ebony Bates (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
Oct 31, 2025
Full time
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
Role Overview The Talent Set are delighted to partner with this fantastic charity on a Philanthropy Manager role. This position offers an opportunity to work on developing major donor income based on fully fledged pipeline and developed case for supports. The role is supported by a wider high value team including prospect research. Key Responsibilities Steward existing donors and develop new donor relationships, working through the pipeline from cultivation to successful asks Identify new opportunities within the major donor portfolios Plan and coordinate fundraising campaigns, events, and engagement activities. Collaborate with teams across high value and wider fundraising teams to ensure donor stewardship and recognition. Person Specification Proven experience working with major donors, this could be at officer/executive level and a step into a manager role or someone already in a manager role Full understanding and experience to work through the full donor relationship process with known donors and new prospects Having experience of successful 5 figure gifts is desirable, but candidates will be considered with 4 figures, looking for a bigger challenge Experience of working with giving circles is of interest but not essential Ability to work with agility in a collaborative and unique charity environment A proactive and adaptable approach with ambition to grow income from major donors, able to see opportunities for growth. What s on Offer Salary: Circa £44,000 How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Oct 31, 2025
Full time
Role Overview The Talent Set are delighted to partner with this fantastic charity on a Philanthropy Manager role. This position offers an opportunity to work on developing major donor income based on fully fledged pipeline and developed case for supports. The role is supported by a wider high value team including prospect research. Key Responsibilities Steward existing donors and develop new donor relationships, working through the pipeline from cultivation to successful asks Identify new opportunities within the major donor portfolios Plan and coordinate fundraising campaigns, events, and engagement activities. Collaborate with teams across high value and wider fundraising teams to ensure donor stewardship and recognition. Person Specification Proven experience working with major donors, this could be at officer/executive level and a step into a manager role or someone already in a manager role Full understanding and experience to work through the full donor relationship process with known donors and new prospects Having experience of successful 5 figure gifts is desirable, but candidates will be considered with 4 figures, looking for a bigger challenge Experience of working with giving circles is of interest but not essential Ability to work with agility in a collaborative and unique charity environment A proactive and adaptable approach with ambition to grow income from major donors, able to see opportunities for growth. What s on Offer Salary: Circa £44,000 How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
Oct 31, 2025
Full time
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
The Senior Bilingual Resettlement Officer will lead the delivery of high-quality, culturally and linguistically tailored support to refugee households resettling in Hampshire under the UK Government Resettlement Programme including the Afghan Resettlement Programme (ARP), United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. A core focus of the role is to supervise and support Resettlement Officers, ensuring effective casework delivery, equitable caseload management, and adherence to safeguarding protocols and project key performance indicators. The Senior Bilingual Resettlement Officer will provide guidance on complex cases, contribute to staff development through mentoring and training, and support the coordination of multi-agency services to promote timely access to housing, healthcare, education, and other statutory services. Support will be delivered in English and Dari/Pashto through home visits, remote assistance, and group sessions. The role also includes attending strategic meetings with Hampshire County Council, collaborating with delivery partners, and contributing to project reporting and service development. Key Working Relationships This position will report to the Programme Manager and work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include Senior Resettlement Officers, Bilingual Resettlement Officers, Resettlement Officers, ESOL Coordinator, Education Officer, Community and Engagement Officer and Project Officer. This position will also collaborate regularly with staff at Citizens Advice Rushmoor and other delivery partners, including attending partnership and strategic coordination meetings. KEY ACCOUNTABILITIES Support to Staff (50%) Supervise and mentor Resettlement Officers, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading performance reviews. Provide training and support for Resettlement Officers on the delivery of different project activities and working with supported individuals. Provide Resettlement Officers with support for households with the most complex support needs. This will include involvement with practical casework support to refugee households, ensuring timely access to housing, income, healthcare, education, and other statutory services. Provide Resettlement Officers with support to respond to safeguarding concerns, following IRC and statutory processes. Proactively review Resettlement Officers caseloads to ensure equitable distribution and identify emerging support needs, taking appropriate action to rebalance workloads, provide targeted guidance, and uphold service standards, safeguarding protocols, and project key performance indicators. Direct support to households (20%) Welcome newly arrived supported individuals by attending their home alongside Resettlement Officers to assist with initial arrival support, complete risk assessments, and deliver home safety orientation. Research, identify and outreach to services and resources that enable clients to meet their short and long-term goals and facilitate external referrals. Support with the delivery of group session support, including orientation sessions on life in the UK, both virtually and in person. Key Administrative tasks (20%) Represent the IRC in meetings with Hampshire County Council to discuss project progress, contribute to strategic dialogue, and provide formal updates through scheduled reporting and performance review meetings. Collaborate with delivery partners to ensure coordinated support for households, contributing to joint planning, case discussions, and service alignment that promotes timely access to housing, healthcare, education, and other essential services. This includes regular attendance at partnership meetings to review progress, share insights, and strengthen partnership delivery. Lead on supporting Resettlement Officers to ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance. This will require spot checks and tracking against project goals and Key Performance Indicators. Provide flexible administrative support to meet the project needs. Ways of working (10%) Collaborate with partners, local councils, charities, schools, and diaspora organisations. Attend multi-agency coordination meetings and contribute to service development. Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities. PERSON SPECIFICATION Essential Skills, Knowledge and Qualifications: Knowledge of UK statutory services (e.g. housing, welfare, healthcare, education) and safeguarding frameworks. Strong organisational and administrative skills, including accurate record-keeping, reporting, and use of key performance indicators. Strong written and verbal communication skills: the ability to communicate effectively with colleagues, partners and clients in both English and Dari/Pashto. Excellent interpersonal and relationship building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships. Good IT skills, including proficiency in using Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom. Ability to travel regularly throughout the service delivery area. Ability to work flexibly both independently and collaboratively as part of a team. Ability to work in line with confidentiality and safeguarding standards. Ability to handle multiple priorities and deadlines and to quickly learn information systems. Access to a personal vehicle. Experience: Minimum two years of related experience, paid or voluntary, working with refugees, asylum seekers or other vulnerable populations in Hampshire. Experience of line management or staff supervision, including setting objectives, providing feedback, and supporting performance development. Experience contributing to project reporting, monitoring, or evaluation for funders or commissioners. Proven ability to plan and deliver group workshops and educational sessions in diverse, multi-lingual and cross-cultural environments. Experience supporting individuals with complex needs (e.g. mental health, disability, safeguarding) and delivering services in line with data protection and safeguarding policies. Lived experience of forced migration, resettlement, or navigating support systems as a refugee or asylum seeker. Prior experience of using a client relationship management system.
Oct 31, 2025
Full time
The Senior Bilingual Resettlement Officer will lead the delivery of high-quality, culturally and linguistically tailored support to refugee households resettling in Hampshire under the UK Government Resettlement Programme including the Afghan Resettlement Programme (ARP), United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. A core focus of the role is to supervise and support Resettlement Officers, ensuring effective casework delivery, equitable caseload management, and adherence to safeguarding protocols and project key performance indicators. The Senior Bilingual Resettlement Officer will provide guidance on complex cases, contribute to staff development through mentoring and training, and support the coordination of multi-agency services to promote timely access to housing, healthcare, education, and other statutory services. Support will be delivered in English and Dari/Pashto through home visits, remote assistance, and group sessions. The role also includes attending strategic meetings with Hampshire County Council, collaborating with delivery partners, and contributing to project reporting and service development. Key Working Relationships This position will report to the Programme Manager and work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include Senior Resettlement Officers, Bilingual Resettlement Officers, Resettlement Officers, ESOL Coordinator, Education Officer, Community and Engagement Officer and Project Officer. This position will also collaborate regularly with staff at Citizens Advice Rushmoor and other delivery partners, including attending partnership and strategic coordination meetings. KEY ACCOUNTABILITIES Support to Staff (50%) Supervise and mentor Resettlement Officers, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading performance reviews. Provide training and support for Resettlement Officers on the delivery of different project activities and working with supported individuals. Provide Resettlement Officers with support for households with the most complex support needs. This will include involvement with practical casework support to refugee households, ensuring timely access to housing, income, healthcare, education, and other statutory services. Provide Resettlement Officers with support to respond to safeguarding concerns, following IRC and statutory processes. Proactively review Resettlement Officers caseloads to ensure equitable distribution and identify emerging support needs, taking appropriate action to rebalance workloads, provide targeted guidance, and uphold service standards, safeguarding protocols, and project key performance indicators. Direct support to households (20%) Welcome newly arrived supported individuals by attending their home alongside Resettlement Officers to assist with initial arrival support, complete risk assessments, and deliver home safety orientation. Research, identify and outreach to services and resources that enable clients to meet their short and long-term goals and facilitate external referrals. Support with the delivery of group session support, including orientation sessions on life in the UK, both virtually and in person. Key Administrative tasks (20%) Represent the IRC in meetings with Hampshire County Council to discuss project progress, contribute to strategic dialogue, and provide formal updates through scheduled reporting and performance review meetings. Collaborate with delivery partners to ensure coordinated support for households, contributing to joint planning, case discussions, and service alignment that promotes timely access to housing, healthcare, education, and other essential services. This includes regular attendance at partnership meetings to review progress, share insights, and strengthen partnership delivery. Lead on supporting Resettlement Officers to ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance. This will require spot checks and tracking against project goals and Key Performance Indicators. Provide flexible administrative support to meet the project needs. Ways of working (10%) Collaborate with partners, local councils, charities, schools, and diaspora organisations. Attend multi-agency coordination meetings and contribute to service development. Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities. PERSON SPECIFICATION Essential Skills, Knowledge and Qualifications: Knowledge of UK statutory services (e.g. housing, welfare, healthcare, education) and safeguarding frameworks. Strong organisational and administrative skills, including accurate record-keeping, reporting, and use of key performance indicators. Strong written and verbal communication skills: the ability to communicate effectively with colleagues, partners and clients in both English and Dari/Pashto. Excellent interpersonal and relationship building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships. Good IT skills, including proficiency in using Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom. Ability to travel regularly throughout the service delivery area. Ability to work flexibly both independently and collaboratively as part of a team. Ability to work in line with confidentiality and safeguarding standards. Ability to handle multiple priorities and deadlines and to quickly learn information systems. Access to a personal vehicle. Experience: Minimum two years of related experience, paid or voluntary, working with refugees, asylum seekers or other vulnerable populations in Hampshire. Experience of line management or staff supervision, including setting objectives, providing feedback, and supporting performance development. Experience contributing to project reporting, monitoring, or evaluation for funders or commissioners. Proven ability to plan and deliver group workshops and educational sessions in diverse, multi-lingual and cross-cultural environments. Experience supporting individuals with complex needs (e.g. mental health, disability, safeguarding) and delivering services in line with data protection and safeguarding policies. Lived experience of forced migration, resettlement, or navigating support systems as a refugee or asylum seeker. Prior experience of using a client relationship management system.
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Retention Location: London (Greenford/Bow Road) (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
High Stability Housing Officer - Part Time Location: Bristol Hours: 24 hours per week Pay: 16.81 per hour Contract Type: Temp until April 2026 Are you passionate about supporting people to rebuild their lives and achieve lasting independence? We're looking for a dedicated and empathetic High Stability Housing Officer to join our team in Bristol, working within a recovery-focused housing service that helps individuals transition into stable, independent living. About the Role As a High Stability Housing Officer, you'll provide tailored support to residents living in supported accommodation, helping them develop the skills and confidence needed to maintain long-term tenancies. You'll work closely with individuals who may be overcoming homelessness, addiction, or mental health challenges, guiding them through their journey toward independence. Key Responsibilities Act as a keyworker for a small caseload of residents, developing and reviewing personalised support plans Support clients with daily living skills such as budgeting, cooking, and maintaining their homes Liaise with external agencies to coordinate care and access services Promote a safe, clean, and welcoming environment within the accommodation Assist clients in finding and transitioning to move-on housing Maintain accurate records and contribute to service development About You You'll be a compassionate and proactive individual with experience in housing, social care, or support work. You'll have excellent communication skills, a non-judgemental approach, and the ability to build trusting relationships with people from diverse backgrounds. What We Offer A supportive team environment Opportunities for training and development Flexible working hours The chance to make a real difference in people's lives Interested. Contact Joe on (phone number removed) for an informal chat, or click apply to submit your application today.
Oct 31, 2025
Contractor
High Stability Housing Officer - Part Time Location: Bristol Hours: 24 hours per week Pay: 16.81 per hour Contract Type: Temp until April 2026 Are you passionate about supporting people to rebuild their lives and achieve lasting independence? We're looking for a dedicated and empathetic High Stability Housing Officer to join our team in Bristol, working within a recovery-focused housing service that helps individuals transition into stable, independent living. About the Role As a High Stability Housing Officer, you'll provide tailored support to residents living in supported accommodation, helping them develop the skills and confidence needed to maintain long-term tenancies. You'll work closely with individuals who may be overcoming homelessness, addiction, or mental health challenges, guiding them through their journey toward independence. Key Responsibilities Act as a keyworker for a small caseload of residents, developing and reviewing personalised support plans Support clients with daily living skills such as budgeting, cooking, and maintaining their homes Liaise with external agencies to coordinate care and access services Promote a safe, clean, and welcoming environment within the accommodation Assist clients in finding and transitioning to move-on housing Maintain accurate records and contribute to service development About You You'll be a compassionate and proactive individual with experience in housing, social care, or support work. You'll have excellent communication skills, a non-judgemental approach, and the ability to build trusting relationships with people from diverse backgrounds. What We Offer A supportive team environment Opportunities for training and development Flexible working hours The chance to make a real difference in people's lives Interested. Contact Joe on (phone number removed) for an informal chat, or click apply to submit your application today.
Training and Implementation Specialist We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team. The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services. It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training! Position: Training and Implementation Specialist Location: Remote (national travel with occasional overnight stays required) Hours: Part-time, 28-35 hours per week Salary: £38,972 pro rata Contract: Permanent Start Date: Between 8th Dec 5th Jan TBC with candidate Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours. First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed. Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November. About the Role You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support. You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact. Core aspects of the role include: Engaging new enquiries. Onboarding & implementation Training & learning delivery Account management Collaboration & innovation. Client engagement This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors. About You You will have experience in training, facilitation, and/or implementation support. You will also have: Ability to develop and build strong relationships with both clients and colleagues . Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues. Ability to adapt support to different organisations and contexts. Flexible; with the ability to work in the ever-changing context of a growing organisation. Commitment to reflective practice, learning and continuous improvement. Willing to work in an evolving role being shaped by clients needs. Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change. Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results. Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach. Committed to delivering a good service to clients and helping them make a difference to the people they support. Good IT skills including MS 365 and Teams. If you re reading this wondering is it really for me or I don t quite meet all of the criteria , then please get in touch to ask some questions or consider applying anyway. About the Organisation Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. What you can expect A purposeful, caring and inclusive team operating within an employee-owned trust An opportunity to grow and develop yourself through your work To be empowered to lead and self-manage with the support of a highly committed team around you Opportunities to be involved in projects outside the scope of your role Benefits include: Laptop and mobile phone provided for work purposes Open to flexible working arrangements Cash health plan Generous pension scheme Employee assistance programme Cycle to Work scheme 25 days annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service) Enhanced parental and carer s leave Paid volunteering time Opportunities for personal development We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation. You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 31, 2025
Full time
Training and Implementation Specialist We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team. The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services. It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training! Position: Training and Implementation Specialist Location: Remote (national travel with occasional overnight stays required) Hours: Part-time, 28-35 hours per week Salary: £38,972 pro rata Contract: Permanent Start Date: Between 8th Dec 5th Jan TBC with candidate Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours. First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed. Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November. About the Role You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support. You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact. Core aspects of the role include: Engaging new enquiries. Onboarding & implementation Training & learning delivery Account management Collaboration & innovation. Client engagement This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors. About You You will have experience in training, facilitation, and/or implementation support. You will also have: Ability to develop and build strong relationships with both clients and colleagues . Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues. Ability to adapt support to different organisations and contexts. Flexible; with the ability to work in the ever-changing context of a growing organisation. Commitment to reflective practice, learning and continuous improvement. Willing to work in an evolving role being shaped by clients needs. Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change. Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results. Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach. Committed to delivering a good service to clients and helping them make a difference to the people they support. Good IT skills including MS 365 and Teams. If you re reading this wondering is it really for me or I don t quite meet all of the criteria , then please get in touch to ask some questions or consider applying anyway. About the Organisation Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working. What you can expect A purposeful, caring and inclusive team operating within an employee-owned trust An opportunity to grow and develop yourself through your work To be empowered to lead and self-manage with the support of a highly committed team around you Opportunities to be involved in projects outside the scope of your role Benefits include: Laptop and mobile phone provided for work purposes Open to flexible working arrangements Cash health plan Generous pension scheme Employee assistance programme Cycle to Work scheme 25 days annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service) Enhanced parental and carer s leave Paid volunteering time Opportunities for personal development We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation. You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
Oct 31, 2025
Full time
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
Department: Retention Location: Manchester (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Retention Location: Manchester (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
Oct 31, 2025
Full time
Procurement Officer Full time, contract until 31 st December 2026 Location - Flexible Selby/Northampton/London/Ipswich Salary £30,000-£35,000 depending on experience Closing date: 14 November Who we are: We're not just talking about making a difference, we're making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You'll be joining our teams of practical doers, future thinkers and business champions. We're enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As a procurement professional with some strategic experience, you'll be joining a dynamic and supportive team where your ideas and initiative are valued. You'll have the opportunity to build strong, collaborative relationships with both internal teams and external stakeholders, helping to shape procurement excellence throughout the business. This is a fast-paced role, which requires accuracy and working to tight deadlines. Ensuring compliance to policies and procedures will enable you to drive commercial success in your role while supporting in the delivery of the procurement strategy. You'll support the team by - Leading and delivering robust tendering, negotiation, and contract management activities, while fostering strong supplier partnerships. Assess external spend with a strategic lens, balancing risk, value, and cost to support business goals. Collaborate closely with internal stakeholders to ensure procure-to-pay processes and policies run smoothly and efficiently. Proactively manage supplier relationships to maximise value for Drax, working in tandem with the Supplier Relationship and Performance team. If you're drawn to working is a busy commercial environment and eager to dive into an engineering-based procurement role and work across projects involving mechanical, electrical, and civil disciplines, this could be the perfect fit for you. Who we're looking for: You'll have a good understanding of procurement principles and end-to-end procurement processes, with excellent stakeholder management skills. We're looking for a sharp communicator with initiative and confidence. If you're not afraid to challenge the status quo and ask the right questions, you'll thrive here. This is the perfect opportunity if you're looking to grow, stretch your skills, make your mark and learn from a high-performing, collaborative team. Our procurement function is central to everything we do - and we're proud of the culture we've built. If you have your CIPS/Project Management qualification that's great, however if you have demonstrable experience and strong performance in a similar role we'd love to hear from you! Rewards and benefits: As you help us to shape the future, we've shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you'll get: A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we'll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We're committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what's right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we're committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role's for you? Click the 'apply now' button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you'd like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.
Department: Retention Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Oct 31, 2025
Full time
Department: Retention Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: You will be responsible in maintaining strong relationships with students and work with them to identify their barriers to learning and help support and resolve them. About the Role: Develop strong relationships with your students, communicating with them face to face, over the phone and through various other communication methods Ensure you proactively identify issues and continue to work on them for your students until they are resolved, developing and delivering proactive and bespoke plans to support students Develop a broad, deep knowledge of the rules and regulations of your faculty, and to fully understand the support offer at GBS and to ensure your students take full advantage Assist with the collection of operational data, and to proactively work to improve KPI performance Adapt to the needs of a busy operational environment, providing support to your team and other key teams as and when it is appropriate Be committed to a culture of continuous improvement and entrepreneurship, in line with GBS values About you: Educated to degree level or have equivalent experience and evidence of impact in a busy operational/customer service type role Strong communication skills both in writing, over the phone and in person Ability to plan and prioritise effectively to achieve department and individual objectives, work collaboratively in a team and build and maintain positive relationships with students. High level of computer literacy and proficiency in Microsoft Excel and computer/data management systems, or a demonstrated ability to pick up these skills quickly. Ability to work well as part of a team, and contribute positively to team culture Demonstrate a passion for your students, and a strong desire to adapt and improve in order to achieve objectives and KPIs. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
