Bank Night Concierge

Bank Night Concierge

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Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Relief/Bank Worker

Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.

Salary: 12.60 p/h plus an additional 12.07% for annual leave accrual

Shift Pattern: Flexible working

About the Role

We're looking for Bank/Relief Workers to support with creating a safe, supportive and well-organised environment for the women who reside in our supported accommodation. The service provides low, medium, and high level support to women who have experienced homelessness, criminal justice history, substance use, mental health, and domestic abuse.

Key Responsibilities include:

• Ensure safety and security: Regular patrols, remain onsite throughout the shift, monitor and record incidents, concerns or maintenance, follow the procedures in place.
• Welfare and Monitoring: Conduct regular welfare checks, monitor compliance with communal living agreements, and report any safeguarding concerns to the point of contact in line with procedure.
• Incident Reporting.
• Work with the wider team to ensure handovers are provided clearly, and liaise with relevant people throughout the shift.
• Note repairs and maintenance to the relevant people.

About You

This is the perfect role for someone who is passionate about keeping people safe, and ensuring the security of buildings and residents who live within them. This is perfect for someone who is looking for some flexibility within their roles, to work alongside your other priorities and circumstances. Great for someone looking to build further experience within supported housing.

• Ability to work with people from multiple and complex backgrounds
• Ability to use, learn, and adapt to IT software
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
• Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.