Warranty Claims Engineer

Warranty Claims Engineer Vacancy - Aylesbury!

• 33,000 Starting Salary
• Monday To Friday 8.30am - 5.30pm (37.5 Hour Week)
• 1 Saturday Morning In 6 (Paid Overtime x 1.5)
• Unique Opportunity For Anyone In Automotive Aftersales Warranty / Service / Technician Looking For Something Different!
• Full Training Provided

Are you an experienced Warranty Claims Engineer looking for a new opportunity in Aylesbury? We are recruiting on behalf of a well-established, highly rated motor warranty provider. This is an excellent chance for skilled automotive professionals to join a reputable company that values quality service and customer satisfaction. The Warranty Claims Engineer position offers a supportive environment with ongoing training and development to help you excel in your career.

Benefits of the Warranty Claims Engineer role include:

• Competitive starting salary of 33,000 per annum
• Paid overtime at 1.5x rate ( Saturdays on a rota basis)
• Working hours Monday to Friday, 8:30am to 5:30pm
• Company pension scheme and free on-site parking
• Modern, warm, and friendly office environment in central Aylesbury
• Opportunities for career progression and professional development

Duties of the Warranty Claims Engineer include:

• Assessing, authorising, and processing warranty claims in accordance with product coverage and policy terms
• Communicating effectively with customers, dealerships, repairers, and suppliers
• Arranging repairs and verifying supporting documentation
• Handling customer enquiries promptly and professionally
• Responding to repair and claim queries, resolving issues, and managing difficult situations with empathy
• Monitoring claims and preparing reports, ensuring adherence to GDPR principles

Requirements for the Warranty Claims Engineer role:

• Excellent technical knowledge of modern vehicles
• Strong communication skills, both verbal and written
• Attention to detail and organisation skills
• Calm, friendly, and professional approach when dealing with customers
• Proficient in MS Word, Excel, and Outlook; training provided on company systems
• Previous experience in warranty claims is desirable but not essential
• Team player with good interpersonal skills and conflict management abilities

If you are interested in hearing more about this Warranty Claims Engineer job in the Aylesbury area, please contact Ben Loft at Perfect Placement Today.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.