Role Title: Business Change Manager ( ITIL)
Work mode: Hybrid, 2 days WFO
Contract duration: 6 months and will be extended further
Location: London
- Drives adoption of IT Service Continuity Management processes.
- Manages communications, training and engagement to ensure continuity plans, recovery procedures and service resilience practices are understood and embedded.
- ServiceNow back ground experience needed
- CSA certified - good to have