294 jobs found

Job Title: Trainee Housing Strategy and Development Officer Location: Camberley, GU15 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Trainee Housing Strategy and Development Officer and step into a role where your success is celebrated, your growth supported, and your work truly matters click apply for full job details

Job Title: Housing Officer Location: Buckinghamshire Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Buckinghamshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.

Town Planner - Kent (Hybrid) Salary: 35,000 - 45,000 + benefits + flexible working Are you a talented Town Planner looking to develop your career within a dynamic, multi-disciplinary consultancy? We're working with a well-established property, planning, and design practice in Kent that's looking to add an ambitious planner to its growing team. This is a fantastic opportunity to join a business that brings together planners, architects, engineers, and surveyors under one roof - offering you exposure to a wide variety of projects across the public and private sectors. From housing and regeneration to education, infrastructure, and commercial developments, you'll have the chance to work on meaningful projects that shape local communities. The Role As a Town Planner , you'll support a range of planning projects from initial feasibility through to consent. You'll work closely with senior planners and technical teams, contributing to planning strategies, preparing applications, and engaging with local authorities and stakeholders. Key responsibilities: Assisting with the preparation and submission of planning applications and appeals. Conducting planning appraisals and site assessments. Preparing reports, design statements, and supporting documentation. Liaising with clients, consultants, and planning officers. Supporting senior colleagues with major or strategic projects. About You You'll have a degree or master's in Town Planning or a related discipline and be working towards MRTPI status. You should be confident, enthusiastic, and ready to take on a mix of project work in a collaborative team environment. Requirements: RTPI-accredited degree or master's (and ideally some experience in planning consultancy or local authority). Strong knowledge of UK planning policy and legislation. Excellent written and verbal communication skills. Organised, proactive, and eager to learn from senior professionals. What's on Offer Competitive salary based on experience. Hybrid working and flexible hours. 25 days' annual leave plus bank holidays. Ongoing training and full support towards MRTPI chartership. Friendly, multi-disciplinary office environment with clear progression opportunities. If you're looking to develop your planning career within a supportive consultancy that values professional growth, collaboration, and quality of work - we'd love to hear from you.

We are seeking a Health and Safety Officer to ensure compliance with health and safety regulations within the social housing sector. This role is based in York. Client Details This not-for-profit organisation operates within the housing sector. As a medium-sized organisation, it is committed to maintaining compliance and upholding high standards across all housing while making positive changes to the local community. Description Deliver key health and safety objectives and projects in line with the team's annual plan. Review, implement and maintain health and safety arrangements, ensuring compliance with legislation. Provide advice and recommend improvements across the business to mitigate risks and ensure compliance with the latest legislation. Monitor and review health and safety activities, documentation, and performance outcomes, providing feedback and reporting as needed. Communicate health and safety information effectively, including designing, delivering, and reviewing training materials. Build strong stakeholder relationships, influence positive health and safety culture, and represent the Health and Safety Team at meetings. Support managers with safe working practices, including accident/incident investigations and operational reporting. Research and share industry best practice, regulatory requirements, and implications for the business. Contribute to administrative processes, training events, meetings, and report preparation. Ensure compliance with core organisational policies (equality, data protection, people management, customer care, health and safety, risk management). Support compliance and operational health and safety activities for offices (e.g. fire drills, safety processes, documentation). Assist in developing, implementing and maintaining health and safety systems to track performance and ensure accurate, timely reporting Profile NEBOSH Certificate (minimum), with commitment to work towards NEBOSH Diploma (or equivalent). Experience working in health and safety or a related environment. Full UK driving licence. Recognised as a competent person under the Management of Health and Safety at Work Regulations 1999. Membership of a professional body, with willingness to evidence continuous professional development. Willingness to develop expertise in areas such as construction, fire safety, and COSHH. Job Offer Competitive salary Fixed-term contract offering stability and structured responsibilities. Opportunities to make a meaningful impact within a not-for-profit organisation. Supportive workplace culture with a focus on safety and collaboration. Convenient location inYork.

We re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery. Location: London (multi-site) Contract: Permanent, Full-time Salary: £35,000 per annum + benefits Key Responsibilities Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.). Manage contractors and monitor maintenance performance. Maintain accurate compliance records and performance reports. Support budget management and contract administration. Conduct site inspections and ensure adherence to H&S standards. About You Qualified or experienced in property maintenance or compliance management. Confident managing contractors and liaising with stakeholders. Strong organisational and IT skills. Experience in housing, facilities, or asset management is desirable. If this sounds like you and you re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch! For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: Newcastle-under-Lyme Borough Council (Hybrid - office/visits with 1-2 remote days per week) Duration: Approx. 6 months Hours: 37 per week Rate: £45/hour Umbrella IR35: Inside Start Date: ASAP Are you a technically minded professional who's passionate about making homes safer and more accessible? About the Role Newcastle-under-Lyme Borough Council are looking for an experienced Technical Officer to support the effective delivery of Disabled Facilities Grants and other housing-related financial assistance schemes. You'll help residents - particularly older, disabled, or vulnerable individuals - adapt and improve their homes to live safely and independently. Key Responsibilities Carry out home visits and property surveys to assess suitability for adaptations. Prepare detailed drawings, schedules of work, and cost assessments. Manage projects from referral through to completion, ensuring compliance with planning and building regulations. Oversee contractors, monitor progress, and resolve snagging issues. Provide clear technical advice and maintain accurate case records and documentation. Work collaboratively with landlords, contractors, and partner agencies. About You Proven experience in a similar technical or housing adaptation role. Strong knowledge of building construction, regulations, and disability adaptations. Excellent communication and organisational skills. Full UK driving licence and ability to carry out regular site visits. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)

Asset Intelligence Officer Royal Borough of Kensington and Chelsea Location: London (Hybrid - 3 days office-based) Contract Type: Permanent Closing Date: Sunday 3rd November Interviews: 13th-14th November Join a Borough That Puts Communities FirstThe Royal Borough of Kensington and Chelsea is one of London's most vibrant and diverse boroughs. We are proud of our commitment to delivering high-quality housing services that meet the needs of our residents. As we embark on a major transformation of our asset management systems, this is a pivotal moment to join our team and help shape the future of property data management. About the RoleWe're seeking an Asset Intelligence Analyst to join our Property Data team. This role is critical to ensuring the accuracy, integrity, and strategic value of our housing asset data.You'll be instrumental in: Supporting the procurement and implementation of a new asset management system. Managing and auditing property data to ensure it meets governance and quality standards. Collaborating with internal and external stakeholders to ensure timely and accurate data flows. Preparing reports, insights, and supporting data migration and validation processes. This is an ideal opportunity for someone with strong data analytics and audit experience, particularly in housing or property data environments. What You'll Bring We're looking for someone who: Has experience in data analytics, audit, and ideally data migration. Understands property data within a local authority or housing context. Is confident using tools like Power BI, Excel, and SharePoint. Has a process-led mindset and can work within governance frameworks. Can work collaboratively across teams and communicate effectively. Has experience managing housing databases and preparing performance reports. Desirable but not essential: Exposure to BIM data. Experience working in a business partner model. Familiarity with GIS or Microsoft Access. What You'll Get in Return As an employee of the Royal Borough of Kensington and Chelsea, you'll be part of a forward-thinking council that values innovation, collaboration, and community impact. You'll benefit from a competitive salary, generous annual leave, and access to the Local Government Pension Scheme. We offer flexible working arrangements, professional development opportunities, and a supportive environment where your contributions help shape services that matter. With a central London location and a commitment to employee wellbeing, this is a place where you can thrive both professionally and personally. Please get in touch with for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Finance Officer Location: East Suffolk Contract: Temporary (5-months initial) Rate: 24.81 per hour umbrella 22.36 per hour PAYE inclusive 19.95 per hour PAYE exclusive Start Date: ASAP Contact: (url removed) Hybrid Working Job Description Service Care Solutions are currently recruiting on behalf of a Local Authority in East Suffolk for a Finance Officer (Housing Support) to join the team on a temporary basis. The postholder will provide a variety of support services to the Housing Accountant and ensure the efficiency of the function. Key Responsibilities Support the Housing Support Accountant with the day-to-day operation of the Housing Payables function. Process invoices, credit notes, statements, and ad hoc payments, ensuring accuracy and compliance. Manage and maintain the Housing Invoices mailbox, ensuring timely responses to queries. Match invoices to purchase orders, goods received notes, and delivery tickets. Ensure VAT is correctly recorded and invoices meet compliance standards. Assist with setting up new vendors, ensuring documentation meets audit and financial requirements. Manage service-related invoices (e.g., fire alarms, asbestos inspections) through housing systems such as Orchard or Totalmobile. Review supplier statements, identify missing invoices, and resolve discrepancies with suppliers. Support colleagues by raising purchase orders and processing recharges for tenant works. Champion the use of purchase orders across the team and provide advice on correct financial coding and procedures. Candidate Criteria Experience working in an operational finance team or transactional processing environment Strong working knowledge of Microsoft Office (especially Excel and Outlook). Good understanding of invoice processing and VAT requirements. Excellent attention to detail and a proactive approach to problem-solving. Ability to work independently while contributing effectively within a team. Strong organisational and time management skills. If you are interested in the role, or know of anyone who could be, please contact Greg at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a 250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive 250 for the referral once their probationary period has been completed.

Accommodation Solutions Officer Location: Hornton Street, W8 7NX Start Date: ASAP Contract Duration: 1+ Month Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £20.86 per hour Job Ref: (phone number removed) Job Responsibilities Help improve temporary housing and resettlement services. Advise on moving from temporary to permanent housing. Check if accommodation is suitable and handle issues. Resolve complaints and support tenancy issues. Manage complex cases and prepare for legal challenges. Follow policies to place people in suitable housing. Ensure lettings meet legal and council standards. Manage storage and removal of goods. Answer accommodation queries. Work with teams to find suitable properties. Complete necessary housing forms. Refer for additional support services if needed. Visit households to give advice and manage expectations. Support informed housing choices. Encourage tenancy compliance and address breaches. Review temporary housing use for budget efficiency. Investigate abandoned or misused accommodation. Manage account closures and key returns. Issue notices and work with legal teams. Respond to inquiries and complaints promptly. Contribute to improving policies and services. Maintain positive client and stakeholder relationships. Keep accurate service records. Participate in relevant projects. Ensure health and safety training is attended. Person Specifications Must Have: Knowledge of homelessness and welfare policies. Understanding of housing needs and legislation. Experience with frontline services for homeless people. Good communication skills. Ability to manage workload independently. Commitment to equality and understanding diverse needs. Nice to Have: Experience communicating at all levels. Ability to relate objectives to services. Experience in solving service issues. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.

Post Title: Senior Finance Officer Salary: £31,570 - £35,583 Hours and Contract Type: 37 Hours, Full Time, Permanent Department: Finance Location: Lampeter, Aberystwyth, Newtown Closing date: 24 November 2025 (midday) (Please note that applications received after this deadline will not be accepted). Interview Date: 5 December 2025 We welcome applicants from all backgrounds and communities and in particular, those that are currently under represented in our workforce. All criteria are Essential unless indicated otherwise Reports to: Senior Accountant Responsible for: Finance Officers, Finance Apprentice Overall Job Purpose: Support the Senior Accountant, in managing all procedures up to and including the completion of the Trial Balance including Creditor Payments, Debtor Invoices, Bank Reconciliations. Management of Team Members including Finance Officersand Finance Apprentice. Requirement: This role requires an up-to-date and satisfactory enhanced (barred list) DBS Certificate Finance: Lead, supervise and motivate team members to ensure that services are delivered in a timely and customer-focused manner. Be responsible for the Creditor Payments function. Be Responsible for the reconciliation of financial transactions such as bank, petty cash and credit card reconciliations. System Administrator for Financial Systems Ensure Integrity and accuracy of financial information from feeder systems. Manage/Provide training in Creditors and Procurement Systems. Produce, Maintain and Monitor the monthly checklist for all financial tasks Monthly closedown of the financial period in line with deadlines, including processing accrual and prepayment journals Responsible for the upkeep and monitoring of the non-property fixed asset register including the calculation and posting of monthly depreciation Assist the Management Accountant in the annual preparation of budgets Oversee the production and accuracy of the weekly BACS payment run ensuring the correct allocations of the purchase ledger. Be a point of contact for more complex and/or contentious enquiries within the finance department for telephone, post, and email queries from all contacts including sub-contractors, suppliers, tenants, leaseholders, other organisations and employees Ensure that policies and practices are adhered to in line with current financial legislation, recognised best practice and appropriately to organisational needs. Maintain effective relationships with suppliers and other stakeholders. Provide finance support collaboratively across the Group s services. Actively participate in any audit inspections providing the necessary support and advice as appropriate and manage the responses for the team. Responsible for the production of financial information and reports as requested. Able to work across 3 locations on a regular basis. People: Promote a high-performance culture that drives continuous improvement and efficiencies. Communicating the priorities, plans, vision and objectives of the Association to ensure effective delivery to the agreed service standards and targets. Corporate Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services. Promote Health and Wellbeing initiatives throughout the organisation. Provide excellent customer service to all internal and external customers. Work within the Association s equality, diversity and inclusion policies at all times and in all aspects of service delivery and employment. Ensure that the Association and its employees comply with all legal, statutory and regulatory requirements along with best practice. In all aspects of the Association's work, to promote effective communications, excellence in customer service, and a focus on continuous improvement. Carry out such other duties and responsibilities as may reasonably be requested. This job description is not intended to be an exhaustive list and in view of changing demands, legislation, and regulations, the duties may be reviewed and revised as deemed reasonable and appropriate. Personal Specification This person specification details the experience and skills for the position of Senior Finance Officer at Barcud. All skills and experience are essential except where explicitly indicated to be desirable (D). Qualifications AAT Qualified or equivalent professional experience. Evidence of proactive professional development. Experience Assisting with the delivery of a Finance service, preferably in a non-for-profit environment. Experience of financial transactions, accounts maintenance, Creditors, Debtors and Procurement. Experience of operating financial information systems and particularly Creditors, Debtors and Procurement. Providing a customer-based service. Achieving targets and objectives. Working collaboratively across an organisation. Public sector or Housing Association experience. (D) Experience and proven record of Management. Skills / Knowledge Good understanding of financial processes, procedures and systems. Awareness of challenges in the delivery of a Finance service. Good understanding of financial accounting software packages. A strong commitment to a people focused culture. Sound numerical, reasoning and written communication skills. Able to set appropriate and challenging performance targets for self. Ability to lead and manage employees and set appropriate and challenging performance targets. Good IT skills with proficiency in the use of the Microsoft Office package. Adapt positively to change with flexible approach to the requirements of the job. Ability to work collaboratively across an organisation to ensure a high-quality Finance service is being provided. Ability to speak Welsh. (D)

Benefits Manager Financial Loughborough Contract £45 per hour PAYE or £58.01 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Benefits Manager Financial. There will be an office presence required, a minimum of 2 days per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. Tbe responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authority's activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyze performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority s establishments PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

We are seeking a committed and experienced Senior Housing Officer to join a Housing Services team within a forward-thinking local authority in Devon. This is a vital role responsible for the day-to-day management of the Council's residential housing stock, primarily a block of 9 self-contained flats used for emergency accommodation. You'll play a key role in delivering high-quality housing management and tenancy support services, ensuring safe, compliant, and well-maintained homes for those experiencing homelessness. Working closely with the housing advice team, you'll support residents to stabilise their lives and move on to long-term, sustainable accommodation. Key responsibilities include: Managing tenancy sign-ups, terminations, rent accounts and low-level arrears. Conducting property inspections, fire safety and compliance checks. Liaising with contractors for responsive repairs and maintenance. Supporting tenants with tailored support plans and signposting to relevant services. Who we're looking for: You will be an empathetic and resilient housing professional with a strong background in tenancy and property management, ideally within temporary or social housing. You'll have sound knowledge of housing legislation, safeguarding, and compliance, with excellent communication and organisational skills. Essential requirements: Experience working with vulnerable or homeless households. Confidence in managing tenancies independently. Strong IT skills and accurate record-keeping. Full UK driving licence and access to a vehicle for site visits. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow. Key Responsibilities of a Housing Officer: Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Monitor and collect rent, addressing arrears and implementing appropriate action Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance Liaise with maintenance teams and contractors to oversee repairs and service delivery What we'd love to see from you: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) Job Title: Housing Officer Salary: 38,000 - 42,000 Hours: 37.5 hours per week Location: London - hybrid working If his Housing Officer position is for you then please apply or contact (url removed)

The Head of Resident, Experience is a senior leadership role within JRHT. This post provides strategic leadership and management for the Folk Hall, Communities Development Officer, Resident Involvement Officer, Money and Benefit Advice, Digital Inclusion, Complaints and Customer Service Centre. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation.Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a difference Description Key Responsibilities As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of Service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies, procedures, marketing strategies, ensuring that they are up to date, legally compliant and meet the needs of our residents and wider communities. Implement policies effectively, ensuring that all colleagues are fully trained and understand their responsibilities. Ensure that all policies and procedures relating to the smooth operation of the Post Office located in the Folk Hall are delivered and monitored accordingly. To set the objectives for the team aligned to the delivery of the strategic objectives of JRHT. Develop and maintain strong networks and relationship with colleagues across JRHT and external organisation to ensure excellent service delivery and maximisation of the use of the Folk Hall and its resources. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults or young people are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service. Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. Responsible for partnership work with external contractors to provide a service to deliver the Tenant Satisfaction Survey, analyse the results and provide feedback to Director of Communities Profile CIH level 4 or 5 or willingness to work towards, or other comparable qualification. Extensive knowledge, experience and understanding of providing customer centric activities, events and service delivery within a social housing sector. Proven leadership experience in managing different activities, priorities and workloads across a variety of different subject matters and services. Understanding of the requirements around Tenant Satisfaction Measure surveys, and the Housing Ombudsman Complaint Handling Code. Delivery of transformational change and continuous service improvements which supports JRHT's strategic objectives, and those provided by the heritage and legacy of the Folk Hall. Proven experience of delivering excellent communications and interpersonal skills to build rapport with individuals, communities, stakeholders and colleagues. Knowledge, experience and understanding of the analytical skills to identify trends, assess needs and develop strategies, including the use of social value methodologies. Knowledge of risk management, health and safety compliance within a busy environment such as the Folk Hall. Proven ability to manage budgets and financial resources effectively, including ensuring that a clear marketing strategy and long term plans for the Folk Hall are created and delivered. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment for all. Job Offer Competitive salary of 65,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. If you are ready to make a difference and excel as the Head of Resident Experience, we encourage you to apply today.

Job Title: Patrol Officer Location: Stockwell London, SW9 ( Must live within 40 minutes) Pay Rate: £13.85 per hour Hours: Average 27 per week, varied shifts including days and nights - Full Flexibility is required 3 x a week 16 00, this does change to 18 00 during school holidays and there is the occasional request to work 12 00 for events. SIA Licence Required: Door Supervision We are currently recruiting for Patrol Officers to join our clients team at a busy housing estate in London. This is a great opportunity to work within the community, providing a visible and reassuring presence to help keep residents and visitors safe. Key Responsibilities Carry out regular foot patrols across communal areas and housing estate grounds Maintain a visible presence to deter crime, vandalism and anti-social behaviour Check doors, windows, gates and lighting, reporting any issues or hazards Respond quickly and professionally to disturbances, suspicious activity or reports of anti-social behaviour Communicate with residents in a polite and approachable manner, offering guidance on safety and security De-escalate situations calmly and effectively, supporting enforcement action when required Liaise with housing officers, local police and community teams to share information and address ongoing issues Complete incident reports, patrol logs and maintenance records accurately Follow all health and safety procedures and maintain a professional appearance at all times Requirements Valid SIA Door Supervisor Licence Excellent communication and interpersonal skills Ability to remain calm under pressure and handle conflict professionally Good physical fitness to carry out regular patrols Previous experience in security, policing or community safety is preferred Flexible to work varied shifts including weekends and public holidays If you are confident, professional and passionate about community safety, we want to hear from you. Apply today to join our Patrol Officer team.

Want to make a direct impact in preventing homelessness? A local authority in Kent are seeking a knowledgeable and proactive Housing Options Officer to join their busy housing options team, coming into their offices 2 days a week. Key responsibilities include: Conduct detailed investigations and assessments for applicants who are homeless or threatened with homelessness, sectioning 184 decisions. Provide clear and expert advice on all available housing options, including prevention, relief and private rented sector solutions. Develop, implement and monitor Personal Housing Plans (PHPs), supporting applicants through each step toward sustainable housing. Arrange and manage placements into temporary accommodation where required, based on assessed need and suitability. Provide duty cover on allocated days, meeting clients face to face and responding to emergency homelessness cases. 2 days a week of office presence. If you are passionate about making a real impact and have the relevant housing and homelessness experience, please send your CV to (url removed), along with your availability to interview.

RICS Accredited Damp and Mould Surveyor Location: East London Salary: Up to 70,000 per annum Employment Type: Permanent Role Overview: We are seeking a RICS-accredited Damp and Mould Surveyor to join a leading social housing provider in East London. In this permanent role, you will assess, manage, and resolve damp, mould, and disrepair issues in residential properties, ensuring properties meet health and safety standards and remain habitable. Key Responsibilities: Damp & Mould Inspections: Conduct surveys to assess and diagnose damp, mould, and condensation issues. Remediation Plans: Develop treatment plans and oversee remedial works to resolve damp and disrepair problems. Disrepair Claims: Provide expert advice for disrepair claims and legal proceedings. Collaboration: Work with housing officers, contractors, and residents to resolve issues efficiently. Health & Safety: Ensure all works comply with relevant regulations and safety standards. Reporting: Maintain accurate records and provide detailed reports on findings and completed work. Requirements: RICS Accreditation (Building Surveying, Damp & Mould expertise) Experience in Social Housing (working with housing associations or local authorities) Strong knowledge of damp, mould remediation, and disrepair issues Project Management Skills and ability to oversee contractors Full UK Driving License Why Join Us: Up to 70,000 salary Permanent role with long-term career progression Professional Development opportunities with RICS CPD support Impactful role in improving housing conditions How to Apply: Submit your CV and a cover letter outlining your relevant experience.

Temporary Accommodation Management Support Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 13 - 18 an hour We're working with a local authority in Kent looking for an experienced Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.