Business Support Officer Location: John Frost Sq, Newport, NP20 1PA Start Date: ASAP Contract Duration: 1+ Month Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 14.36 per hour Job Ref: OR16604 Job Responsibilities Provide business support and administrative functions. Operate and maintain financial systems. Ensure compliance with policies and procedures. Identify and recover overpayments, and agree on payment plans. Purchase goods and services using agreed procurement methods. Make payments using a Newport town Council credit card following NCC guidelines. Manage performance information and produce reports. Communicate with partner agencies, colleagues, and management. Be the first point of contact for teams, providing information and resolving queries. Arrange meetings, produce minutes, and record decisions. Support service projects. Safeguard IT equipment, accounts, and data security. Perform other duties as required by the service area. Person Specifications Must Have: Strong administrative and business support skills. Experience with financial systems and compliance. Ability to identify and recover overpayments. Proficiency in managing performance information and reporting. Excellent communication skills. Organizational skills for arranging meetings and recording minutes. Understanding of IT equipment and data security. Nice to Have: Experience with procurement processes. Familiarity with Newport town Council policies. Project support experience. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.
Nov 05, 2025
Contractor
Business Support Officer Location: John Frost Sq, Newport, NP20 1PA Start Date: ASAP Contract Duration: 1+ Month Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 14.36 per hour Job Ref: OR16604 Job Responsibilities Provide business support and administrative functions. Operate and maintain financial systems. Ensure compliance with policies and procedures. Identify and recover overpayments, and agree on payment plans. Purchase goods and services using agreed procurement methods. Make payments using a Newport town Council credit card following NCC guidelines. Manage performance information and produce reports. Communicate with partner agencies, colleagues, and management. Be the first point of contact for teams, providing information and resolving queries. Arrange meetings, produce minutes, and record decisions. Support service projects. Safeguard IT equipment, accounts, and data security. Perform other duties as required by the service area. Person Specifications Must Have: Strong administrative and business support skills. Experience with financial systems and compliance. Ability to identify and recover overpayments. Proficiency in managing performance information and reporting. Excellent communication skills. Organizational skills for arranging meetings and recording minutes. Understanding of IT equipment and data security. Nice to Have: Experience with procurement processes. Familiarity with Newport town Council policies. Project support experience. DISCLAIMER : By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.
Role Purpose This is a key role to oversee RDA UK s approach to safeguarding, supporting senior management and working with external partners. This is crucial to maintain good practice, resources, quality and support to RDA Groups which includes driving RDA safeguarding training. In addition, this role will include support and administration for the Membership Services Team, as detailed below Specific Responsibilities 1. To ensure RDA UK has effective safeguarding practices: • develop and deliver the action plan and ongoing objectives from the British Equestrian Federation (BEF) audit/ Framework Plan and RDA Safeguarding Action Plan • continuous review of all safeguarding materials and resources, to ensure RDA UK s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings • manage requests for guidance from the RDA UK network, including concerns raised and reporting • provide safeguarding case management, collaborating with the Membership Services Manager. • work in collaboration with the RDA UK Designated Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network • provide advice to the RDA UK team and working groups on safeguarding best practice, policies and requirements, including specific projects or events • deal promptly with enquiries from RDA Groups concerning policies, procedures and training requirements and respond to feedback received • maintain the safeguarding content on the MyRDA website, ensuring it is current, clear and relevant • provide guidance to RDA Groups signposting them to resources for disclosure checks • develop and maintain safeguarding training materials, and coordinate the delivery of regular accredited courses and workshops (both tutor led and e-learning), in conjunction with RDA UK Trainers and relevant external bodies • developing, maintaining and administering Safeguarding courses and materials • support the Designated Safeguarding Lead to compile reports for the RDA UK Board, including case management data and analysis, updates and recommendations • act as the Safeguarding Officer at the RDA National Training Centre, the RDA National Championships and other key events 2. To provide administrative support to the Membership Services Team as required. General a) To undertake such other duties as the line manager shall from time to time determine b) To be flexible in working from other offices in the UK as required for the effective delivery of the role c) To demonstrate the values and cultural aspirations of RDA in all work d) To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities e) To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
Nov 05, 2025
Full time
Role Purpose This is a key role to oversee RDA UK s approach to safeguarding, supporting senior management and working with external partners. This is crucial to maintain good practice, resources, quality and support to RDA Groups which includes driving RDA safeguarding training. In addition, this role will include support and administration for the Membership Services Team, as detailed below Specific Responsibilities 1. To ensure RDA UK has effective safeguarding practices: • develop and deliver the action plan and ongoing objectives from the British Equestrian Federation (BEF) audit/ Framework Plan and RDA Safeguarding Action Plan • continuous review of all safeguarding materials and resources, to ensure RDA UK s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings • manage requests for guidance from the RDA UK network, including concerns raised and reporting • provide safeguarding case management, collaborating with the Membership Services Manager. • work in collaboration with the RDA UK Designated Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network • provide advice to the RDA UK team and working groups on safeguarding best practice, policies and requirements, including specific projects or events • deal promptly with enquiries from RDA Groups concerning policies, procedures and training requirements and respond to feedback received • maintain the safeguarding content on the MyRDA website, ensuring it is current, clear and relevant • provide guidance to RDA Groups signposting them to resources for disclosure checks • develop and maintain safeguarding training materials, and coordinate the delivery of regular accredited courses and workshops (both tutor led and e-learning), in conjunction with RDA UK Trainers and relevant external bodies • developing, maintaining and administering Safeguarding courses and materials • support the Designated Safeguarding Lead to compile reports for the RDA UK Board, including case management data and analysis, updates and recommendations • act as the Safeguarding Officer at the RDA National Training Centre, the RDA National Championships and other key events 2. To provide administrative support to the Membership Services Team as required. General a) To undertake such other duties as the line manager shall from time to time determine b) To be flexible in working from other offices in the UK as required for the effective delivery of the role c) To demonstrate the values and cultural aspirations of RDA in all work d) To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities e) To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
CCU Officer Location: Edinburgh - hybrid attendance | Contract: 12 months | Rate: circa £150/day (Inside IR35) Our client is looking for a CCU Officer to join a dynamic public sector team dedicated to improving engagement between the government, the public, and elected representatives. This is a key operational role within a newly developed division focused on delivering accurate, transparent, and effective communication across correspondence, Freedom of Information (FOI) requests, complaints, and parliamentary questions. As part of the Central Correspondence Unit (CCU) , you'll play a vital role in managing and coordinating the flow of public correspondence - supporting colleagues across government departments to handle over 80,000 items of correspondence each year. Key Responsibilities Uploading and allocating correspondence and FOI requests using internal systems. Liaising with colleagues to ensure cases are allocated accurately and efficiently. Participating in a rota for call handling, FOI processing, and in-office mail duties. Acting as the first point of contact for public enquiries - providing advice or directing callers to the relevant department. Managing difficult conversations professionally and escalating when appropriate. Preparing FOI responses for publication and assisting with parliamentary question processing. Contributing to team knowledge sharing and supporting continuous improvement. Promoting a supportive, collaborative team environment and adapting to changing priorities. Essential Skills and Experience Strong communication skills and confidence engaging with a wide range of stakeholders. Proven ability to work effectively as part of a team while managing individual responsibilities. Excellent organisational and administrative skills, with the ability to prioritise competing workloads. A customer-focused approach - building positive relationships and responding professionally to queries. Core Competencies Communication and Engagement Teamwork Self-Awareness Customer Service
Nov 05, 2025
Contractor
CCU Officer Location: Edinburgh - hybrid attendance | Contract: 12 months | Rate: circa £150/day (Inside IR35) Our client is looking for a CCU Officer to join a dynamic public sector team dedicated to improving engagement between the government, the public, and elected representatives. This is a key operational role within a newly developed division focused on delivering accurate, transparent, and effective communication across correspondence, Freedom of Information (FOI) requests, complaints, and parliamentary questions. As part of the Central Correspondence Unit (CCU) , you'll play a vital role in managing and coordinating the flow of public correspondence - supporting colleagues across government departments to handle over 80,000 items of correspondence each year. Key Responsibilities Uploading and allocating correspondence and FOI requests using internal systems. Liaising with colleagues to ensure cases are allocated accurately and efficiently. Participating in a rota for call handling, FOI processing, and in-office mail duties. Acting as the first point of contact for public enquiries - providing advice or directing callers to the relevant department. Managing difficult conversations professionally and escalating when appropriate. Preparing FOI responses for publication and assisting with parliamentary question processing. Contributing to team knowledge sharing and supporting continuous improvement. Promoting a supportive, collaborative team environment and adapting to changing priorities. Essential Skills and Experience Strong communication skills and confidence engaging with a wide range of stakeholders. Proven ability to work effectively as part of a team while managing individual responsibilities. Excellent organisational and administrative skills, with the ability to prioritise competing workloads. A customer-focused approach - building positive relationships and responding professionally to queries. Core Competencies Communication and Engagement Teamwork Self-Awareness Customer Service
People Coordinator- Maternity Cover - London People Coordinator- 12 Month Fixed Term Contract- Peppermint-London Full-Time / Permanent 38k- 40k+ excellent benefits including healthcare, wellbeing support, 20 days' annual leave plus bank holidays. Who we are Peppermint is a multi-award-winning events and hospitality business, founded in 2003 by Alex Brooke and Adam Hempenstall. We're passionate about delivering first-class bars and drinks-led solutions to the UK's biggest and best events and venues. With over 20 years' operational experience, Peppermint now services 50+ major events and venues annually, partnering with industry leaders such as AEG, IMG, Live Nation, and Cuffe and Taylor. Our portfolio includes iconic events like BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, and Rewind Festival, among many others. Following our recent partnership with Levy UK, we also deliver premium F&B experiences for leading venues, including The O2, Wembley Arena, Dreamland (Margate), The Piece Hall (Halifax) and the Johan Cruyff Arena (Amsterdam). We proudly operate Between The Bridges on London's Southbank and recently launched Riverside East in Queen Elizabeth Olympic Park. Our success is built on passion, innovation, teamwork, and sustainability - and as we continue to grow, we're looking for an HR professional who shares these values. We're looking for We're seeking an experienced, confident, and proactive HR & Recruitment Officer to join our award-winning events and hospitality business on a fixed-term maternity cover contract, starting immediately and running until 8 January 2027, with the potential to transition into a permanent role. As the standalone HR function during a period of rapid growth, you'll play a key role in delivering all day-to-day and transactional HR operations, ensuring a seamless employee experience across the business. This is a hands-on, generalist position covering recruitment support, onboarding, employee relations, payroll administration, compliance, and benefits - all while helping to shape and refine our HR processes and systems for the future. This hybrid role is ideal for a proactive HR professional who enjoys autonomy, variety, and being at the heart of a dynamic, people-focused organisation. You'll be a confident, organised, and approachable HR professional who: Has experience supporting end-to-end recruitment and onboarding processes. Can independently manage a standalone HR role, balancing multiple priorities with professionalism and accuracy. Is proactive in resolving employee queries and supporting managers with HR policies and best practices. Understands the importance of compliance and confidentiality while maintaining a people-first approach. Thrives in a fast-paced, creative environment such as events, hospitality, or leisure. Recognises when to escalate complex matters and is comfortable liaising with the wider People Team or parent company for guidance. Is excited by the opportunity to contribute to shaping HR processes, systems, and culture during a time of business expansion. People Coordinator- The role Key Responsibilities Recruitment & Onboarding Support hiring managers throughout the recruitment process, ensuring a smooth and compliant candidate journey. Create engaging, high-quality job adverts in collaboration with hiring managers. Manage advertising across job boards and relevant social media channels. Support hiring managers by gathering and shortlisting CVs and ensuring recruitment processes follow company policy and best practice. Prepare offer letters, contracts, and new starter documentation. Coordinate and deliver company inductions and onboarding activities. Organise and support company engagement initiatives (e.g., quarterly Director's brunch). Employee Lifecycle Management Manage probationary reviews and associated documentation. Administer payroll-related changes, including overtime, contract variations, and absence tracking. Oversee the leaver process, including exit interviews and final documentation. Maintain accurate and compliant personnel records. Manage the HR inbox and respond promptly to employee and manager queries. HR Administration & Compliance Manage and maintain the Learning & Development platform for compliance and training requests. Administer employee benefits enrolment, updates, and related documentation. Keep employee handbooks and HR policies up to date. Support managers during formal HR processes, including acting as a note taker. Manage reference and employment verification requests. Provide administrative support for performance and salary reviews, remuneration, and benefits. Support the development and continuous improvement of HR processes and systems. Undertake ad hoc administrative tasks to support the wider HR function and organisation. General HR Support Contribute to HR projects and initiatives aimed at improving HR service delivery and employee experience. Skills and Experience Essential: Minimum 3-5 years' generalist HR experience, ideally within hospitality, events, or leisure sectors. Strong understanding of UK employment law and HR best practice. Proven experience supporting recruitment, onboarding, and HR administration. Ability to work independently in a standalone HR capacity. Strong organisational and problem-solving skills, with the ability to manage multiple priorities. Exceptional attention to detail and confidentiality. Desirable: CIPD Level 5 qualification (or equivalent experience). Experience supporting payroll and benefits administration. Proficiency in HRIS systems, MS Office, and digital HR tools. Technical: Sound knowledge of HR processes, compliance, and employee lifecycle management. Confident with HR systems, reporting, and data management. Behavioural: Proactive, solution-focused, and adaptable. Excellent communicator who builds trust and rapport at all levels. Collaborative mindset with strong stakeholder management skills. Personal: Approachable, empathetic, and professional. Resilient and adaptable in a fast-paced environment. Passionate about people, culture, and continuous improvement. Why join us Be part of a vibrant, fast-growing, and creative events and hospitality business. Enjoy a hybrid working model offering flexibility and variety. Take ownership as the standalone HR professional, shaping HR processes during a key phase of business growth. Join a supportive and people-first culture with passionate, like-minded colleagues. Competitive salary (DOE) and opportunity for a permanent role post-maternity cover.
Nov 05, 2025
Full time
People Coordinator- Maternity Cover - London People Coordinator- 12 Month Fixed Term Contract- Peppermint-London Full-Time / Permanent 38k- 40k+ excellent benefits including healthcare, wellbeing support, 20 days' annual leave plus bank holidays. Who we are Peppermint is a multi-award-winning events and hospitality business, founded in 2003 by Alex Brooke and Adam Hempenstall. We're passionate about delivering first-class bars and drinks-led solutions to the UK's biggest and best events and venues. With over 20 years' operational experience, Peppermint now services 50+ major events and venues annually, partnering with industry leaders such as AEG, IMG, Live Nation, and Cuffe and Taylor. Our portfolio includes iconic events like BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, and Rewind Festival, among many others. Following our recent partnership with Levy UK, we also deliver premium F&B experiences for leading venues, including The O2, Wembley Arena, Dreamland (Margate), The Piece Hall (Halifax) and the Johan Cruyff Arena (Amsterdam). We proudly operate Between The Bridges on London's Southbank and recently launched Riverside East in Queen Elizabeth Olympic Park. Our success is built on passion, innovation, teamwork, and sustainability - and as we continue to grow, we're looking for an HR professional who shares these values. We're looking for We're seeking an experienced, confident, and proactive HR & Recruitment Officer to join our award-winning events and hospitality business on a fixed-term maternity cover contract, starting immediately and running until 8 January 2027, with the potential to transition into a permanent role. As the standalone HR function during a period of rapid growth, you'll play a key role in delivering all day-to-day and transactional HR operations, ensuring a seamless employee experience across the business. This is a hands-on, generalist position covering recruitment support, onboarding, employee relations, payroll administration, compliance, and benefits - all while helping to shape and refine our HR processes and systems for the future. This hybrid role is ideal for a proactive HR professional who enjoys autonomy, variety, and being at the heart of a dynamic, people-focused organisation. You'll be a confident, organised, and approachable HR professional who: Has experience supporting end-to-end recruitment and onboarding processes. Can independently manage a standalone HR role, balancing multiple priorities with professionalism and accuracy. Is proactive in resolving employee queries and supporting managers with HR policies and best practices. Understands the importance of compliance and confidentiality while maintaining a people-first approach. Thrives in a fast-paced, creative environment such as events, hospitality, or leisure. Recognises when to escalate complex matters and is comfortable liaising with the wider People Team or parent company for guidance. Is excited by the opportunity to contribute to shaping HR processes, systems, and culture during a time of business expansion. People Coordinator- The role Key Responsibilities Recruitment & Onboarding Support hiring managers throughout the recruitment process, ensuring a smooth and compliant candidate journey. Create engaging, high-quality job adverts in collaboration with hiring managers. Manage advertising across job boards and relevant social media channels. Support hiring managers by gathering and shortlisting CVs and ensuring recruitment processes follow company policy and best practice. Prepare offer letters, contracts, and new starter documentation. Coordinate and deliver company inductions and onboarding activities. Organise and support company engagement initiatives (e.g., quarterly Director's brunch). Employee Lifecycle Management Manage probationary reviews and associated documentation. Administer payroll-related changes, including overtime, contract variations, and absence tracking. Oversee the leaver process, including exit interviews and final documentation. Maintain accurate and compliant personnel records. Manage the HR inbox and respond promptly to employee and manager queries. HR Administration & Compliance Manage and maintain the Learning & Development platform for compliance and training requests. Administer employee benefits enrolment, updates, and related documentation. Keep employee handbooks and HR policies up to date. Support managers during formal HR processes, including acting as a note taker. Manage reference and employment verification requests. Provide administrative support for performance and salary reviews, remuneration, and benefits. Support the development and continuous improvement of HR processes and systems. Undertake ad hoc administrative tasks to support the wider HR function and organisation. General HR Support Contribute to HR projects and initiatives aimed at improving HR service delivery and employee experience. Skills and Experience Essential: Minimum 3-5 years' generalist HR experience, ideally within hospitality, events, or leisure sectors. Strong understanding of UK employment law and HR best practice. Proven experience supporting recruitment, onboarding, and HR administration. Ability to work independently in a standalone HR capacity. Strong organisational and problem-solving skills, with the ability to manage multiple priorities. Exceptional attention to detail and confidentiality. Desirable: CIPD Level 5 qualification (or equivalent experience). Experience supporting payroll and benefits administration. Proficiency in HRIS systems, MS Office, and digital HR tools. Technical: Sound knowledge of HR processes, compliance, and employee lifecycle management. Confident with HR systems, reporting, and data management. Behavioural: Proactive, solution-focused, and adaptable. Excellent communicator who builds trust and rapport at all levels. Collaborative mindset with strong stakeholder management skills. Personal: Approachable, empathetic, and professional. Resilient and adaptable in a fast-paced environment. Passionate about people, culture, and continuous improvement. Why join us Be part of a vibrant, fast-growing, and creative events and hospitality business. Enjoy a hybrid working model offering flexibility and variety. Take ownership as the standalone HR professional, shaping HR processes during a key phase of business growth. Join a supportive and people-first culture with passionate, like-minded colleagues. Competitive salary (DOE) and opportunity for a permanent role post-maternity cover.
Job Title: HR Support Officer Hours: 30 hours per week - flexible on the working days/times Contract Type: Temporary (up to 3 months) Reports To: HR Manager Location: Barry, Vale of Glamorgan Salary: 15.00 per hour Our client is a not-for-profit organisation. They value integrity, collaboration, and respect, and are looking for a dedicated HR Support Officer to join their team on a temporary basis to help deliver an efficient and professional HR service. Key Responsibilities Provide administrative support across the full employee lifecycle. Support the recruitment and onboarding process, including: Drafting and issuing offer letters and contracts of employment. Coordinating pre-employment checks and obtaining references. Ensuring all employee records are accurate, complete and up to date. Assist with the preparation and maintenance of HR documentation and databases. Take accurate and confidential minutes at leadership and management meetings. Support the HR Manager in drafting, updating and implementing HR policies and procedures. Respond to routine HR queries in a professional and timely manner. Contribute to continuous improvement of HR processes and systems. Person Specification Previous experience in an HR administrative or support role. Good understanding of recruitment and HR processes. Excellent attention to detail and strong organisational skills. Confident written and verbal communication skills. Ability to handle sensitive and confidential information with discretion. Competent IT skills, including MS Office and HR systems/databases. 50557JR INDHRR
Nov 05, 2025
Seasonal
Job Title: HR Support Officer Hours: 30 hours per week - flexible on the working days/times Contract Type: Temporary (up to 3 months) Reports To: HR Manager Location: Barry, Vale of Glamorgan Salary: 15.00 per hour Our client is a not-for-profit organisation. They value integrity, collaboration, and respect, and are looking for a dedicated HR Support Officer to join their team on a temporary basis to help deliver an efficient and professional HR service. Key Responsibilities Provide administrative support across the full employee lifecycle. Support the recruitment and onboarding process, including: Drafting and issuing offer letters and contracts of employment. Coordinating pre-employment checks and obtaining references. Ensuring all employee records are accurate, complete and up to date. Assist with the preparation and maintenance of HR documentation and databases. Take accurate and confidential minutes at leadership and management meetings. Support the HR Manager in drafting, updating and implementing HR policies and procedures. Respond to routine HR queries in a professional and timely manner. Contribute to continuous improvement of HR processes and systems. Person Specification Previous experience in an HR administrative or support role. Good understanding of recruitment and HR processes. Excellent attention to detail and strong organisational skills. Confident written and verbal communication skills. Ability to handle sensitive and confidential information with discretion. Competent IT skills, including MS Office and HR systems/databases. 50557JR INDHRR
Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors. Background Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral community comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers. Reporting to: Chief Operating Officer. Accountable to: The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board. Hours and salary: Full time 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45400. What You'll Do: Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral s team of staff and volunteers to help deliver our vision. Some of the Key Responsibilities of the role: Events To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget. To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate. To be on duty as part of the team rota delivering events. Café Restaurant To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee. Management To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer. To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee. To attend Diary Management and Head of Department Meetings. To ensure all marketing and relevant information reaches the marketing team in a timely manner. Shop To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget. Visitor Engagement & Families Programme To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively. We are looking for a Head of Commercial Enterprise who will has: Significant management and leadership experience. Excellent customer service skills. Excellent financial, numerical, and administrative skills. The ability to work within tight deadlines, highly organised with excellent time management skills. Excellent written and oral communication skills. Confidence and is self-starter, diplomatic and helpful. Flexibility and is a responsive team player. Evidence of strong IT skills. Experience of working in a unique venue or similar environment. 3 years operational experience of running events.
Nov 05, 2025
Full time
Are you a highly organised, proactive leader with proven management experience and a passion for delivering exceptional visitor experiences? Guildford Cathedral is seeking a dynamic Head of Commercial Enterprise to oversee our Visitor Experience and Events Team. In this pivotal role, you will drive excellence across our Café Restaurant franchise and Cathedral Shop, ensuring outstanding service for all events clients and visitors. Background Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral community comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers. Reporting to: Chief Operating Officer. Accountable to: The Chapter of Guildford Cathedral and the Guildford Cathedral Enterprises Management Board. Hours and salary: Full time 35 hours per week (flexibility is essential for this role and the hours worked are governed by the pattern of the events programme). The salary for the post is £45400. What You'll Do: Lead the Enterprise team to provide an outstanding level of service to events clients, visitors, including the families programme, and deliver excellence in the Café Restaurant franchise and the Shop. You will work enthusiastically as part of the Cathedral s team of staff and volunteers to help deliver our vision. Some of the Key Responsibilities of the role: Events To direct the events team in organising the extensive events programme, maximise the spare capacity of the Cathedral building and the adjacent grounds, thereby generating income as required by the Cathedral budget. To be responsible for the execution of events, delegating to the Events Team and/or other Staff members as appropriate. To be on duty as part of the team rota delivering events. Café Restaurant To ensure that the franchise delivers the requisite performance, in terms of quality and financial benefit to the Cathedral, as required by the contract between Guildford Cathedral Enterprises and the franchisee. Management To be the line manager for the Enterprise team members, including Events Officer, Events Assistant, Shop Manager & Shop Assistant, Visitor Engagement Officer, and the Families Engagement Officer. To be the Cathedral point of contact for management issues related to the employees of the Café Restaurant franchisee. To attend Diary Management and Head of Department Meetings. To ensure all marketing and relevant information reaches the marketing team in a timely manner. Shop To direct the Shop team to provide value for money in the Shop, delivering an excellent level of service to the community and a level of income required by the Cathedral budget. Visitor Engagement & Families Programme To direct the Visitor Engagement Officer and Family Engagement Officer to deliver the wide programme of tours, concerts, and Family engagement days, broadening our visitor numbers and demographic and managing the outreach activities actively and effectively. We are looking for a Head of Commercial Enterprise who will has: Significant management and leadership experience. Excellent customer service skills. Excellent financial, numerical, and administrative skills. The ability to work within tight deadlines, highly organised with excellent time management skills. Excellent written and oral communication skills. Confidence and is self-starter, diplomatic and helpful. Flexibility and is a responsive team player. Evidence of strong IT skills. Experience of working in a unique venue or similar environment. 3 years operational experience of running events.
Quality Officer - Temp role Pay: 13.90 per hour Assignment: Until end of March Location: Bristol Schedule: Monday to Friday, 7am-4pm or 8am till 5pm or 9am-6pm Interviews: 2-stage process Start: Quick turnaround (1 week) About the Role This is a brand-new role supporting the QA raw material team and supply chain. It's a hybrid position ideal for someone with a technical background who enjoys data entry, problem-solving, and working in a fast-paced environment. Busy period from now until March - we need someone who can hit the ground running! Role Purpose To support the Quality Assurance (QA) function through inspection, IT, and administrative work. Key Responsibilities Conduct verification checks to ensure raw materials meet supplier specifications. Accurately book raw material deliveries into internal systems based on delivery notes. Audit and monitor storage areas to ensure safe and compliant practices. Complete and maintain accurate documentation for internal and external audits. Communicate QA activities, results, and trends to operations and relevant teams. Raise and manage supplier non-conformances and ensure timely resolution. Collect product samples in line with procedures to ensure quality, safety, and legality. Maintain a safe working environment in line with Health, Safety, and Environment policies. File documentation to ensure traceability and audit readiness. Support technical and management teams during audits. Follow all hygiene, health and safety, and factory procedures. Report discrepancies or issues to technical or management teams. Participate in training and support onboarding of new starters. Continuously seek improvements in safety, quality, and efficiency. Tools & Equipment Used Computer/Tablet Microwave Probes Temperature Monitoring System Person Specification GCSEs or equivalent in numeracy and literacy. Proficient in Microsoft Office applications. Strong attention to detail. Understanding of GMP and production environments. Basic allergen awareness and management. Problem-solving and decision-making skills. Familiarity with non-conformance reporting. Basic microbiological and food safety awareness. Food Safety Level 3 (preferred). Health and Safety Level 2 (preferred). Internal Auditor qualification (preferred). Strong communication and teamwork skills.
Nov 05, 2025
Seasonal
Quality Officer - Temp role Pay: 13.90 per hour Assignment: Until end of March Location: Bristol Schedule: Monday to Friday, 7am-4pm or 8am till 5pm or 9am-6pm Interviews: 2-stage process Start: Quick turnaround (1 week) About the Role This is a brand-new role supporting the QA raw material team and supply chain. It's a hybrid position ideal for someone with a technical background who enjoys data entry, problem-solving, and working in a fast-paced environment. Busy period from now until March - we need someone who can hit the ground running! Role Purpose To support the Quality Assurance (QA) function through inspection, IT, and administrative work. Key Responsibilities Conduct verification checks to ensure raw materials meet supplier specifications. Accurately book raw material deliveries into internal systems based on delivery notes. Audit and monitor storage areas to ensure safe and compliant practices. Complete and maintain accurate documentation for internal and external audits. Communicate QA activities, results, and trends to operations and relevant teams. Raise and manage supplier non-conformances and ensure timely resolution. Collect product samples in line with procedures to ensure quality, safety, and legality. Maintain a safe working environment in line with Health, Safety, and Environment policies. File documentation to ensure traceability and audit readiness. Support technical and management teams during audits. Follow all hygiene, health and safety, and factory procedures. Report discrepancies or issues to technical or management teams. Participate in training and support onboarding of new starters. Continuously seek improvements in safety, quality, and efficiency. Tools & Equipment Used Computer/Tablet Microwave Probes Temperature Monitoring System Person Specification GCSEs or equivalent in numeracy and literacy. Proficient in Microsoft Office applications. Strong attention to detail. Understanding of GMP and production environments. Basic allergen awareness and management. Problem-solving and decision-making skills. Familiarity with non-conformance reporting. Basic microbiological and food safety awareness. Food Safety Level 3 (preferred). Health and Safety Level 2 (preferred). Internal Auditor qualification (preferred). Strong communication and teamwork skills.
Join a proactive housing team with the opportunity for hybrid working! As a Repairs Administrator, you'll play a key role in ensuring that housing maintenance tasks are handled with precision, while staying compliant with Awaab's Law. You'll be responsible for generating and sending letters outlining work orders and action plans, ensuring tenants are informed within the required timeframes. If you have experience in administration, a strong understanding of housing regulations, and a passion for delivering excellent customer service, we want to hear from you! Key Responsibilities: Generate letters for work orders and action plans in compliance with Awaab's Law, ensuring letters are sent to tenants within 3 days of completion Maintain accurate records of all job-related communication, ensuring clarity and consistency in tenant-facing documents Track job progress by liaising with operatives and contractors, ensuring tasks are completed on schedule Ensure all maintenance requests are logged promptly and correctly, providing clear instructions for the teams Ensure compliance with Awaab's Law when communicating with tenants, making sure all necessary details are provided within statutory timeframes Monitor outcomes, identifying areas for follow-up actions or further improvements Support with tenant inquiries regarding works, providing clear and accurate responses to queries Collaborate with internal teams to ensure smooth workflow and consistent communication throughout the process Produce reports as needed, ensuring full transparency and accountability regarding work completion Handle tenant complaints related to maintenance, escalating complex issues while maintaining a high level of service Ensure all letters and other correspondence are sent within regulatory timeframes What We'd Love to See: Previous experience in an administrative role, ideally within the housing or property sector A solid understanding of Awaab's Law and how it impacts tenant communications and job completion Excellent attention to detail and organisational skills, ensuring all correspondence is accurate and timely Strong written communication skills, with the ability to generate professional letters and documentation IT literate, with experience using housing management systems (e.g., Orchard, Confirm) or similar software Ability to work independently in a hybrid environment, balancing remote and office-based tasks effectively Problem-solving skills, with a proactive approach to managing tenant inquiries and service delivery Ability to manage multiple tasks at once while maintaining high standards of accuracy and compliance Hourly Rate: 18 - 20 per hour (via Umbrella) Location: Ipswich, with the benefit of hybrid working-allowing you to work from home while also attending the office for team collaboration and meetings as required. Commuting to Ipswich: Ipswich is well connected for commuting, with good road links via the A12 and A14, providing easy access to nearby areas including Stowmarket, Felixstowe, and Colchester. The town also has a central train station with frequent services to London Liverpool Street (approximately 1 hour 10 minutes), as well as other East Anglian locations. This makes Ipswich a commutable location for individuals based across the region. We would like to talk to anyone who is: Housing Administrator, Repairs Action Plan Coordinator, Maintenance Administrator, Housing Officer, Property Administration Support. If this role is for you then please apply or contact (url removed)
Nov 05, 2025
Contractor
Join a proactive housing team with the opportunity for hybrid working! As a Repairs Administrator, you'll play a key role in ensuring that housing maintenance tasks are handled with precision, while staying compliant with Awaab's Law. You'll be responsible for generating and sending letters outlining work orders and action plans, ensuring tenants are informed within the required timeframes. If you have experience in administration, a strong understanding of housing regulations, and a passion for delivering excellent customer service, we want to hear from you! Key Responsibilities: Generate letters for work orders and action plans in compliance with Awaab's Law, ensuring letters are sent to tenants within 3 days of completion Maintain accurate records of all job-related communication, ensuring clarity and consistency in tenant-facing documents Track job progress by liaising with operatives and contractors, ensuring tasks are completed on schedule Ensure all maintenance requests are logged promptly and correctly, providing clear instructions for the teams Ensure compliance with Awaab's Law when communicating with tenants, making sure all necessary details are provided within statutory timeframes Monitor outcomes, identifying areas for follow-up actions or further improvements Support with tenant inquiries regarding works, providing clear and accurate responses to queries Collaborate with internal teams to ensure smooth workflow and consistent communication throughout the process Produce reports as needed, ensuring full transparency and accountability regarding work completion Handle tenant complaints related to maintenance, escalating complex issues while maintaining a high level of service Ensure all letters and other correspondence are sent within regulatory timeframes What We'd Love to See: Previous experience in an administrative role, ideally within the housing or property sector A solid understanding of Awaab's Law and how it impacts tenant communications and job completion Excellent attention to detail and organisational skills, ensuring all correspondence is accurate and timely Strong written communication skills, with the ability to generate professional letters and documentation IT literate, with experience using housing management systems (e.g., Orchard, Confirm) or similar software Ability to work independently in a hybrid environment, balancing remote and office-based tasks effectively Problem-solving skills, with a proactive approach to managing tenant inquiries and service delivery Ability to manage multiple tasks at once while maintaining high standards of accuracy and compliance Hourly Rate: 18 - 20 per hour (via Umbrella) Location: Ipswich, with the benefit of hybrid working-allowing you to work from home while also attending the office for team collaboration and meetings as required. Commuting to Ipswich: Ipswich is well connected for commuting, with good road links via the A12 and A14, providing easy access to nearby areas including Stowmarket, Felixstowe, and Colchester. The town also has a central train station with frequent services to London Liverpool Street (approximately 1 hour 10 minutes), as well as other East Anglian locations. This makes Ipswich a commutable location for individuals based across the region. We would like to talk to anyone who is: Housing Administrator, Repairs Action Plan Coordinator, Maintenance Administrator, Housing Officer, Property Administration Support. If this role is for you then please apply or contact (url removed)
Assistant International Trade Compliance Officer About the Role An exciting opportunity has arisen for an Assistant International Trade Compliance Officer to join a leading engineering and manufacturing aerospace organisation based in Denham , Uxbridge, West London . This is an excellent entry-level role for someone looking to build a career in international trade compliance, export controls, or global logistics . You will support the business in ensuring compliance with UK, US and other international trade regulations , working as part of a highly experienced Compliance team. Key Responsibilities Assist with the classification of goods, technology and services under UK and US export control regulations. Prepare and manage export licence applications using the ECJU licensing portal (SPIRE / LITE). Maintain accurate trade control records and documentation in SAP and SharePoint . Support internal departments with trade compliance queries and regulatory obligations. Analyse data to identify potential issues with export licences or system blocks. Assist in audits, reporting, and training activities across the business. Support ongoing business process improvements and regulatory updates. About You You will be methodical, organised, and have excellent attention to detail. This role is ideal for someone who enjoys working with data, problem-solving, and learning how international trade and export control regulations operate. Essential skills and experience: Degree (minimum 2:2) or strong administrative / coordination experience. Good knowledge of MS Office (Excel, Word) . Confident communicator across all levels of a business. Analytical and detail-focused with strong organisational skills. Able to prioritise workload and work under pressure. A proactive, positive approach and willingness to learn. Experience with SPIRE , SNAP-R , or SAP systems would be an advantage but is not essential, as full training will be provided. What's on Offer Salary: £30,000 - £35,000 depending on experience Comprehensive training and development Hybrid working pattern Excellent career progression opportunities in Compliance, Legal or Commercial areas Chance to develop specialist knowledge in a highly regulated, international field If you're looking for an opportunity to start a meaningful career in international trade compliance within a respected global business, we'd love to hear from you. Apply now to be considered for this fantastic entry-level opportunity.
Nov 04, 2025
Full time
Assistant International Trade Compliance Officer About the Role An exciting opportunity has arisen for an Assistant International Trade Compliance Officer to join a leading engineering and manufacturing aerospace organisation based in Denham , Uxbridge, West London . This is an excellent entry-level role for someone looking to build a career in international trade compliance, export controls, or global logistics . You will support the business in ensuring compliance with UK, US and other international trade regulations , working as part of a highly experienced Compliance team. Key Responsibilities Assist with the classification of goods, technology and services under UK and US export control regulations. Prepare and manage export licence applications using the ECJU licensing portal (SPIRE / LITE). Maintain accurate trade control records and documentation in SAP and SharePoint . Support internal departments with trade compliance queries and regulatory obligations. Analyse data to identify potential issues with export licences or system blocks. Assist in audits, reporting, and training activities across the business. Support ongoing business process improvements and regulatory updates. About You You will be methodical, organised, and have excellent attention to detail. This role is ideal for someone who enjoys working with data, problem-solving, and learning how international trade and export control regulations operate. Essential skills and experience: Degree (minimum 2:2) or strong administrative / coordination experience. Good knowledge of MS Office (Excel, Word) . Confident communicator across all levels of a business. Analytical and detail-focused with strong organisational skills. Able to prioritise workload and work under pressure. A proactive, positive approach and willingness to learn. Experience with SPIRE , SNAP-R , or SAP systems would be an advantage but is not essential, as full training will be provided. What's on Offer Salary: £30,000 - £35,000 depending on experience Comprehensive training and development Hybrid working pattern Excellent career progression opportunities in Compliance, Legal or Commercial areas Chance to develop specialist knowledge in a highly regulated, international field If you're looking for an opportunity to start a meaningful career in international trade compliance within a respected global business, we'd love to hear from you. Apply now to be considered for this fantastic entry-level opportunity.
Purpose The Fundraising Development Officer supports the delivery of our individual giving programme, helping to nurture current supporters and attract new ones. You will be responsible for building our regular giving support, implementing supporter journeys and co-ordinating our annual appeals. You will also work closely with the Head of Fundraising in developing our major donor plans, and support with other individual giving channels, including in-memory giving and legacy giving. We are looking for someone who has great communication and relationship management skills, and a collaborative approach. You will be a self-motivated, proactive and analytical individual with the ability to build, manage and develop relationships across teams. While a background in fundraising is desirable, it is not essential. If you bring the right skills and are willing to learn, we'd love to hear from you. Key responsibilities and duties Manage our Friends of Charlie Waller regular giving scheme, building the supporter numbers and engagement with the charity. Deliver exceptional supporter care to our regular supporters, recognising opportunities for deeper engagement and potential for further support. Implement the supporter journeys for regular and one-off donors, creating communications to engage them with the cause and understand the impact. Co-ordinate and deliver our appeals cycle, working closely with colleagues across the charity to collate appeal content, including case studies, statistics and images. Support the delivery and development of our major donor plans, identifying prospects within our supporter base and assisting with stewardship plans. Support the delivery and development of our plans for building in-memory and legacy giving, including the administering of gifts, stewardship of supporters and contributing to cultivation events. Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required. Attend CWT events as appropriate to establish new contacts, develop existing relationships, and raise the profile of CWT with potential supporters. Ensure that systems and processes are effective, and that our database is being updated and utilised as the central source of information. Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures. Routine call handling as part of the wider office administrative team. Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post. To apply If you would like an informal discussion about the role with our Head of Fundraising, this can be arranged via email to recruitment(at)charliewaller(dot)org The deadline for applications is 12 noon on Monday 24th November 2025. Please submit via your chosen job website, or send your CV and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement. You will hear back from us by Friday 28th November, if not before and should you be shortlisted, an interview will take place w/c 1st December and will involve a competency interview along with a short written task relevant to the role. We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best. Please see the attached job description for our person specification.
Nov 04, 2025
Full time
Purpose The Fundraising Development Officer supports the delivery of our individual giving programme, helping to nurture current supporters and attract new ones. You will be responsible for building our regular giving support, implementing supporter journeys and co-ordinating our annual appeals. You will also work closely with the Head of Fundraising in developing our major donor plans, and support with other individual giving channels, including in-memory giving and legacy giving. We are looking for someone who has great communication and relationship management skills, and a collaborative approach. You will be a self-motivated, proactive and analytical individual with the ability to build, manage and develop relationships across teams. While a background in fundraising is desirable, it is not essential. If you bring the right skills and are willing to learn, we'd love to hear from you. Key responsibilities and duties Manage our Friends of Charlie Waller regular giving scheme, building the supporter numbers and engagement with the charity. Deliver exceptional supporter care to our regular supporters, recognising opportunities for deeper engagement and potential for further support. Implement the supporter journeys for regular and one-off donors, creating communications to engage them with the cause and understand the impact. Co-ordinate and deliver our appeals cycle, working closely with colleagues across the charity to collate appeal content, including case studies, statistics and images. Support the delivery and development of our major donor plans, identifying prospects within our supporter base and assisting with stewardship plans. Support the delivery and development of our plans for building in-memory and legacy giving, including the administering of gifts, stewardship of supporters and contributing to cultivation events. Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required. Attend CWT events as appropriate to establish new contacts, develop existing relationships, and raise the profile of CWT with potential supporters. Ensure that systems and processes are effective, and that our database is being updated and utilised as the central source of information. Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures. Routine call handling as part of the wider office administrative team. Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post. To apply If you would like an informal discussion about the role with our Head of Fundraising, this can be arranged via email to recruitment(at)charliewaller(dot)org The deadline for applications is 12 noon on Monday 24th November 2025. Please submit via your chosen job website, or send your CV and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement. You will hear back from us by Friday 28th November, if not before and should you be shortlisted, an interview will take place w/c 1st December and will involve a competency interview along with a short written task relevant to the role. We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best. Please see the attached job description for our person specification.
Join Lepra , an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations . This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive. We re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable. Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF. Job Context The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation. Job Purpose The Senior Manager HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation. Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions. Working Relationships Reports to the Director of Finance and Operations Working with all of Lepra UK on all matters regarding HR, Operations and IT. Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles. Will work closely with the Senior Management Team and Trustees Key Responsibilities The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner. 1. Organisational Support Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation. Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters. Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience. Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management. Support health and safety compliance within the organisation. Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations. Coordinate Trustee and Board-related administration as required. Contribute to operational efficiency by supporting the implementation of improved systems and processes. 2. Human Resources and People Development Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing. Lead on workforce planning, recruitment, and providing support on retention strategies. Support professional development, performance management, and engagement initiatives. Ensure compliance with employment law and uphold best practice in employee relations and safeguarding. 3. Operations and Governance Oversee office management, facilities, and supplier relationships to maintain effective operations. Support Board and Committee administration, including minute taking. Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance. Contribute to the development of a collaborative, transparent organisational culture. 4. IT and Data Management Provide oversight and strategic support to the IT and Data Officer. Ensure secure, efficient, and user-focused IT systems are in place. Support the organisation s data governance framework, ensuring compliance with GDPR and data protection legislation. Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability. 5. Culture, Inclusion, and Wellbeing Champion Lepra s commitment to Equity, Diversity, and Inclusion (EDI). Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration. Ensure that HR and operational processes align with organisational values and support staff engagement. At Lepra, you ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.
Nov 04, 2025
Full time
Join Lepra , an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations . This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive. We re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable. Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF. Job Context The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation. Job Purpose The Senior Manager HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation. Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions. Working Relationships Reports to the Director of Finance and Operations Working with all of Lepra UK on all matters regarding HR, Operations and IT. Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles. Will work closely with the Senior Management Team and Trustees Key Responsibilities The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner. 1. Organisational Support Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation. Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters. Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience. Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management. Support health and safety compliance within the organisation. Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations. Coordinate Trustee and Board-related administration as required. Contribute to operational efficiency by supporting the implementation of improved systems and processes. 2. Human Resources and People Development Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing. Lead on workforce planning, recruitment, and providing support on retention strategies. Support professional development, performance management, and engagement initiatives. Ensure compliance with employment law and uphold best practice in employee relations and safeguarding. 3. Operations and Governance Oversee office management, facilities, and supplier relationships to maintain effective operations. Support Board and Committee administration, including minute taking. Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance. Contribute to the development of a collaborative, transparent organisational culture. 4. IT and Data Management Provide oversight and strategic support to the IT and Data Officer. Ensure secure, efficient, and user-focused IT systems are in place. Support the organisation s data governance framework, ensuring compliance with GDPR and data protection legislation. Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability. 5. Culture, Inclusion, and Wellbeing Champion Lepra s commitment to Equity, Diversity, and Inclusion (EDI). Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration. Ensure that HR and operational processes align with organisational values and support staff engagement. At Lepra, you ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.
Hays Construction and Property
Cheltenham, Gloucestershire
Your new company A well-established organisation is seeking a Resident Liaison Officer to join their growing team in Cheltenham. This is a fantastic opportunity to be part of a dynamic partnership team delivering high-quality refurbishment projects. Your new role As Resident Liaison Officer, you will be the key point of contact for residents throughout the refurbishment process. You'll play a vital role in ensuring that communication is clear, timely, and empathetic, helping residents feel informed and supported before, during, and after works are carried out. You'll work closely with the project team to ensure that customer satisfaction remains a top priority. This role requires a proactive and organised individual who can manage multiple tasks, resolve queries efficiently, and maintain accurate records to support project delivery. Key responsibilities include: - Acting as the main liaison between residents and the project team. - Providing clear and consistent communication throughout the works. - Managing resident queries and resolving issues promptly. - Supporting residents with access arrangements and special requirements. - Maintaining accurate records and documentation. - Preparing and distributing resident information packs and notices. - Attending meetings and providing updates to stakeholders. - Monitoring customer satisfaction and reporting feedback. - Supporting the delivery of a positive customer experience. - Ensuring compliance with health and safety and safeguarding protocols. What you'll need to succeed - Previous experience in a Resident Liaison Officer or customer-facing role.- Excellent communication and interpersonal skills. - Strong administrative skills and proficiency in Microsoft Office. - Experience with CRM systems (desirable). - Knowledge of housing refurbishment projects (advantageous). What you'll get in return - Competitive hourly rate of 15.03. - Bonus scheme based on performance KPIs. - Life assurance and pension scheme. - Option to purchase additional holiday. - Access to employee discount portal. - Cycle to Work scheme and electric vehicle benefits. - Digital GP and employee assistance programme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Nov 04, 2025
Full time
Your new company A well-established organisation is seeking a Resident Liaison Officer to join their growing team in Cheltenham. This is a fantastic opportunity to be part of a dynamic partnership team delivering high-quality refurbishment projects. Your new role As Resident Liaison Officer, you will be the key point of contact for residents throughout the refurbishment process. You'll play a vital role in ensuring that communication is clear, timely, and empathetic, helping residents feel informed and supported before, during, and after works are carried out. You'll work closely with the project team to ensure that customer satisfaction remains a top priority. This role requires a proactive and organised individual who can manage multiple tasks, resolve queries efficiently, and maintain accurate records to support project delivery. Key responsibilities include: - Acting as the main liaison between residents and the project team. - Providing clear and consistent communication throughout the works. - Managing resident queries and resolving issues promptly. - Supporting residents with access arrangements and special requirements. - Maintaining accurate records and documentation. - Preparing and distributing resident information packs and notices. - Attending meetings and providing updates to stakeholders. - Monitoring customer satisfaction and reporting feedback. - Supporting the delivery of a positive customer experience. - Ensuring compliance with health and safety and safeguarding protocols. What you'll need to succeed - Previous experience in a Resident Liaison Officer or customer-facing role.- Excellent communication and interpersonal skills. - Strong administrative skills and proficiency in Microsoft Office. - Experience with CRM systems (desirable). - Knowledge of housing refurbishment projects (advantageous). What you'll get in return - Competitive hourly rate of 15.03. - Bonus scheme based on performance KPIs. - Life assurance and pension scheme. - Option to purchase additional holiday. - Access to employee discount portal. - Cycle to Work scheme and electric vehicle benefits. - Digital GP and employee assistance programme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About the Role One of my local government clients is seeking a proactive and well-organised Pensions Project Officer to support a key HR initiative relating to historic pension contributions. This role is ideal for someone with strong administrative, data-handling, and communication skills and an interest in HR or pensions. You ll play an important role in helping staff understand their pension options and ensuring accurate reporting of responses. Key Responsibilities Manage communications with a defined group of staff regarding pension contribution options. Track and record responses using Excel and ensure accurate reporting to the Head of HR Operations. Follow up with employees via email, Teams, and phone where responses are outstanding. Draft, update, and improve pension-related correspondence including welcome packs, opt-out forms, and contribution letters. Support employer compliance with LGPS and Auto-Enrolment regulations. Produce regular updates and progress reports. About You Previous experience in pensions, HR administration, or project support . Strong written and verbal communication skills. Excellent organisational ability and attention to detail. Proficient in Microsoft Excel, Word, and Teams . Confident managing data and drafting professional staff communications. Able to quickly understand and apply pension scheme processes and terminology. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Nov 04, 2025
Contractor
About the Role One of my local government clients is seeking a proactive and well-organised Pensions Project Officer to support a key HR initiative relating to historic pension contributions. This role is ideal for someone with strong administrative, data-handling, and communication skills and an interest in HR or pensions. You ll play an important role in helping staff understand their pension options and ensuring accurate reporting of responses. Key Responsibilities Manage communications with a defined group of staff regarding pension contribution options. Track and record responses using Excel and ensure accurate reporting to the Head of HR Operations. Follow up with employees via email, Teams, and phone where responses are outstanding. Draft, update, and improve pension-related correspondence including welcome packs, opt-out forms, and contribution letters. Support employer compliance with LGPS and Auto-Enrolment regulations. Produce regular updates and progress reports. About You Previous experience in pensions, HR administration, or project support . Strong written and verbal communication skills. Excellent organisational ability and attention to detail. Proficient in Microsoft Excel, Word, and Teams . Confident managing data and drafting professional staff communications. Able to quickly understand and apply pension scheme processes and terminology. If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.
Purpose This is an exciting new role supporting the delivery of the events and partnerships programme within a leading mental health charity. We are looking for someone with a love for events and a passion for supporting people, who is excited by the prospect of raising funds that make a difference for young people s mental health. You will be an excellent communicator, highly organised, and able to work on multiple projects concurrently. You will be committed to delivering an exceptional supporter experience for our event participants and corporate and community partners. Experience within the third sector is desirable but not a necessity. As an Events and Partnerships Officer, your role is to support the planning, delivery and promotion of an exciting calendar of fundraising events, and support our corporate and community partners in their fundraising efforts. Key responsibilities and duties: Supporting our events programme Supporting the overall delivery of our events programme, working closely with the Senior Events and Partnerships Manager, Head of Fundraising and voluntary fundraising committees. Take a lead role on the planning, delivery and evaluation of a number of events within the calendar - which may include budgeting, liaising with third-party event organisers, logistics, risk assessment, promotion, participant engagement and post-event analysis. Monitor online fundraising and maintain event income and supporter records in the database, working closely with the Fundraising Assistant and finance team on processing income and invoices. Act as a point of contact for our various voluntary fundraising committees, supporting them with their activities, and providing event guidance and administrative support to enable them to deliver successful events and reach income targets. Working closely with our communications team, co-ordinate the marketing and promotion of our events programme. This will include: writing copy, building emails, supporting social activity, multi-channel promotion planning and supporter engagement campaigns. Collaborate on the design and production of event materials, including the development of event-specific fundraising packs and downloadable resources. Represent the Charlie Waller Trust at events as required which will include ad-hoc evenings and weekends for which time off in lieu will be given. Supporting our partnerships Co-ordinate partnerships with community and corporate supporters, building long-term relationships and ensuring that partners feel valued and partnership objectives are met. Steward relationships with key people within our community and corporate partners, engaging them with the cause. Send fundraising materials (including t-shirts, information packs, etc.) to individual supporters, corporate partners and community groups raising money for us. General responsibilities and duties Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information. Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures. Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post. Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders. Routine call handling as part of the wider office administrative team. To apply If you would like an informal discussion about the role with our Head of Fundraising, this can be arranged via email to recruitment(at)charliewaller(dot)org The deadline for applications is 12 noon on Tuesday 18th November 2025. Please submit via your chosen job website, or send your CV and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement. You will hear back from us by Friday 21st November, if not before and should you be shortlisted, an interview will take place w/c 24th November and will involve a competency interview along with a short presentation. Please see the attached job description for our person specification.
Nov 04, 2025
Full time
Purpose This is an exciting new role supporting the delivery of the events and partnerships programme within a leading mental health charity. We are looking for someone with a love for events and a passion for supporting people, who is excited by the prospect of raising funds that make a difference for young people s mental health. You will be an excellent communicator, highly organised, and able to work on multiple projects concurrently. You will be committed to delivering an exceptional supporter experience for our event participants and corporate and community partners. Experience within the third sector is desirable but not a necessity. As an Events and Partnerships Officer, your role is to support the planning, delivery and promotion of an exciting calendar of fundraising events, and support our corporate and community partners in their fundraising efforts. Key responsibilities and duties: Supporting our events programme Supporting the overall delivery of our events programme, working closely with the Senior Events and Partnerships Manager, Head of Fundraising and voluntary fundraising committees. Take a lead role on the planning, delivery and evaluation of a number of events within the calendar - which may include budgeting, liaising with third-party event organisers, logistics, risk assessment, promotion, participant engagement and post-event analysis. Monitor online fundraising and maintain event income and supporter records in the database, working closely with the Fundraising Assistant and finance team on processing income and invoices. Act as a point of contact for our various voluntary fundraising committees, supporting them with their activities, and providing event guidance and administrative support to enable them to deliver successful events and reach income targets. Working closely with our communications team, co-ordinate the marketing and promotion of our events programme. This will include: writing copy, building emails, supporting social activity, multi-channel promotion planning and supporter engagement campaigns. Collaborate on the design and production of event materials, including the development of event-specific fundraising packs and downloadable resources. Represent the Charlie Waller Trust at events as required which will include ad-hoc evenings and weekends for which time off in lieu will be given. Supporting our partnerships Co-ordinate partnerships with community and corporate supporters, building long-term relationships and ensuring that partners feel valued and partnership objectives are met. Steward relationships with key people within our community and corporate partners, engaging them with the cause. Send fundraising materials (including t-shirts, information packs, etc.) to individual supporters, corporate partners and community groups raising money for us. General responsibilities and duties Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information. Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures. Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post. Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders. Routine call handling as part of the wider office administrative team. To apply If you would like an informal discussion about the role with our Head of Fundraising, this can be arranged via email to recruitment(at)charliewaller(dot)org The deadline for applications is 12 noon on Tuesday 18th November 2025. Please submit via your chosen job website, or send your CV and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement. You will hear back from us by Friday 21st November, if not before and should you be shortlisted, an interview will take place w/c 24th November and will involve a competency interview along with a short presentation. Please see the attached job description for our person specification.
Visitor Experience Officer - Rathlin Island Reference: OCT Location: Rathlin Island Contract: 26 weeks, Seasonal Hours: Full-Time, 37.5 hours per week Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata Benefits: Opportunity to rent a room in staff house on the island. Our client is looking for a team player with excellent interpersonal and communications skills combined with a passion for connecting people with nature, someone deeply committed to their mission of saving the natural environment and maintaining biodiversity. Working at Rathlin Island West Lighthouse and Seabird Centre, this charity's most spectacular visitor attraction and most successful people engagement reserve in Northern Ireland, you'll be providing a unique and fascinating visitor experience inspiring visitors to support nature conservation now and in the future. This role is fundamental in ensuring the highest quality of visitor experience for both new and existing audiences. Together with the Visitor Experience Manager, the Visitor Experience Officer will be responsible for supporting and inspiring the staff and volunteer team to deliver this organisation's visitor offer during a very busy spring and summer visitor season. You will also work with the Communications Team to deliver promotional activities, particularly social media content. You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises. You will also promote membership of this charity and help maximise catering and retail sales which provide vital income for the charity. You will be working alongside the Visitor Experience Manager, Visitor Experience Assistants and volunteers with the HQ team to ensure the highest quality of visitor experience. You will be expected to deputise for the Visitor Experience Manager during their two days off during the week and assist with all the required administrative tasks. The Visitor Experience Officer will live on the island during the season, with the opportunity to rent staff accommodation. This affords the opportunity to experience the unique island way of life and engage with a vibrant community and diverse social and cultural events. Living immersed in a stunning natural landscape is an unforgettable experience Essential qualifications, skills, knowledge and experience : 4 GCSEs at grades A-C and 2 A levels or equivalent. Computer literate Sound understanding of systems and procedures necessary to run a commercial visitor operation Working knowledge of visitor engagement techniques Excellent verbal and written communications skills Proven ability to plan and prioritise workloads A team player who can motivate and inspire people Problem-solving skills and ability to work on own initiative Experience of managing and delivering against targets and KPI's Experience of analysing and interpreting data in a visitor experience environment Experience of delivering a high-quality visitor offer Successful experience of managing or supporting a team of staff and/or volunteers Driving License and right to drive in the UK Desirable qualifications, skills, knowledge and experience: Tourism/leisure related qualification, ideally at HND level or equivalent Working knowledge of Equal Opportunities & Diversity Health and Safety in the workplace Experience of delivering exceptional customer service Hospitality, retail or catering work experience Additional Information This is a Full-Time (37.5 hours per week) temporary contract (26 weeks). Accommodation is available to rent for the duration of the post. Closing date: 23:59, Tuesday 30th December 2025 This employer will conduct interviews for this position from 5th - 9th January 2026. Please note: The right is reserved to close this advert at any time. Please submit your application at your earliest convenience to avoid disappointment. Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role will require completion of the employer's Safeguarding level 2 training in addition to the standard pre-employment checks. Our client is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This charity is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, they are particularly interested in receiving your application. No agencies please.
Nov 04, 2025
Contractor
Visitor Experience Officer - Rathlin Island Reference: OCT Location: Rathlin Island Contract: 26 weeks, Seasonal Hours: Full-Time, 37.5 hours per week Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata Benefits: Opportunity to rent a room in staff house on the island. Our client is looking for a team player with excellent interpersonal and communications skills combined with a passion for connecting people with nature, someone deeply committed to their mission of saving the natural environment and maintaining biodiversity. Working at Rathlin Island West Lighthouse and Seabird Centre, this charity's most spectacular visitor attraction and most successful people engagement reserve in Northern Ireland, you'll be providing a unique and fascinating visitor experience inspiring visitors to support nature conservation now and in the future. This role is fundamental in ensuring the highest quality of visitor experience for both new and existing audiences. Together with the Visitor Experience Manager, the Visitor Experience Officer will be responsible for supporting and inspiring the staff and volunteer team to deliver this organisation's visitor offer during a very busy spring and summer visitor season. You will also work with the Communications Team to deliver promotional activities, particularly social media content. You will ensure operations proceed efficiently and the highest standards are maintained in visitor interactions and in the presentation of the premises. You will also promote membership of this charity and help maximise catering and retail sales which provide vital income for the charity. You will be working alongside the Visitor Experience Manager, Visitor Experience Assistants and volunteers with the HQ team to ensure the highest quality of visitor experience. You will be expected to deputise for the Visitor Experience Manager during their two days off during the week and assist with all the required administrative tasks. The Visitor Experience Officer will live on the island during the season, with the opportunity to rent staff accommodation. This affords the opportunity to experience the unique island way of life and engage with a vibrant community and diverse social and cultural events. Living immersed in a stunning natural landscape is an unforgettable experience Essential qualifications, skills, knowledge and experience : 4 GCSEs at grades A-C and 2 A levels or equivalent. Computer literate Sound understanding of systems and procedures necessary to run a commercial visitor operation Working knowledge of visitor engagement techniques Excellent verbal and written communications skills Proven ability to plan and prioritise workloads A team player who can motivate and inspire people Problem-solving skills and ability to work on own initiative Experience of managing and delivering against targets and KPI's Experience of analysing and interpreting data in a visitor experience environment Experience of delivering a high-quality visitor offer Successful experience of managing or supporting a team of staff and/or volunteers Driving License and right to drive in the UK Desirable qualifications, skills, knowledge and experience: Tourism/leisure related qualification, ideally at HND level or equivalent Working knowledge of Equal Opportunities & Diversity Health and Safety in the workplace Experience of delivering exceptional customer service Hospitality, retail or catering work experience Additional Information This is a Full-Time (37.5 hours per week) temporary contract (26 weeks). Accommodation is available to rent for the duration of the post. Closing date: 23:59, Tuesday 30th December 2025 This employer will conduct interviews for this position from 5th - 9th January 2026. Please note: The right is reserved to close this advert at any time. Please submit your application at your earliest convenience to avoid disappointment. Interested? To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position. This role will require completion of the employer's Safeguarding level 2 training in addition to the standard pre-employment checks. Our client is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This charity is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, they are particularly interested in receiving your application. No agencies please.
Administrative Officer (PT) Ref 25/05. £30,162 pro rata (£10,772 for 12.5 hrs) To provide administrative and financial management support to the Partnership Manager, Operations Manager, the Board of Directors, Sub Committees, and other staff as required. The Belfast Hills Partnership (BHP) is an independent charity which seeks to improve how the hills are managed. It has an operational area which covers the uplands to the west and north of Belfast, running from Boomer's Hill and Slievenacloy in the south to Cave Hill and Carnmoney Hill in the north. Its programmes and projects cover a wide range of activities covering health, biodiversity, planning and development, access, heritage and landscape, with related work such as youth engagement, public engagement, field work and surveys, website development, events and managing volunteers. A range of other general information on the work of the Belfast Hills Partnership is available from our website . The Belfast Hills Partnership reserves the right to hold a reserve list, for a period of approximately 12 months, from this recruitment to fill this role or similar roles which may arise. Please note the deadline for applications is Mon 17th November 2025 at 9am. Applications received after this time will not be considered. Further information and application packs can be downloaded via clicking the apply icon.
Nov 04, 2025
Full time
Administrative Officer (PT) Ref 25/05. £30,162 pro rata (£10,772 for 12.5 hrs) To provide administrative and financial management support to the Partnership Manager, Operations Manager, the Board of Directors, Sub Committees, and other staff as required. The Belfast Hills Partnership (BHP) is an independent charity which seeks to improve how the hills are managed. It has an operational area which covers the uplands to the west and north of Belfast, running from Boomer's Hill and Slievenacloy in the south to Cave Hill and Carnmoney Hill in the north. Its programmes and projects cover a wide range of activities covering health, biodiversity, planning and development, access, heritage and landscape, with related work such as youth engagement, public engagement, field work and surveys, website development, events and managing volunteers. A range of other general information on the work of the Belfast Hills Partnership is available from our website . The Belfast Hills Partnership reserves the right to hold a reserve list, for a period of approximately 12 months, from this recruitment to fill this role or similar roles which may arise. Please note the deadline for applications is Mon 17th November 2025 at 9am. Applications received after this time will not be considered. Further information and application packs can be downloaded via clicking the apply icon.
Estates Support Officer London The Organisation Our client manages green spaces across London. They are now looking for an Estates Support Officer to join them on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of £33,666 - £38,000 per annum, depending on experience - 26 days' annual leave plus public holidays - Pension scheme (3% employee contribution; up to 10% employer contribution) - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is a fantastic opportunity for a detail-oriented estates or finance administrator to join our client's dedicated organisation. You'll gain unparalleled insight into the workings of a nationally treasured estate, building meaningful connections with a range of stakeholders while supporting property transactions across some of London's most iconic and historic green spaces. What's more, you will also benefit from a collaborative working environment with access to excellent learning and development opportunities designed to help you flourish in your career. The Role As an Estates Support Officer, you will maintain and co-ordinate the day-to-day administrative and financial operations that support the management of our client's diverse and high-profile property portfolio. Specifically, you will help keep the estates database accurate and up to date, managing the Estates mailbox as the first point of contact for property-related enquiries, and providing vital support to Estate Managers in the co-ordination of leases, licences and financial procedures. In addition, you'll monitor and report on workflow progression, oversee rent collection and financial commitments, and work closely with the Finance team to support invoicing processes and annual reporting requirements. Additionally, you will: - Co-ordinate documentation and track compliance with internal property procedures - Prepare meeting documentation, take minutes, and follow up on actions - Process ad hoc licences and distribute property-related correspondence - Support income forecasting and assist with budget preparation - Maintain the team's Risk Register and ensure mitigation actions are reviewed regularly - Represent the Estates team in internal forums and support stakeholder communications About You To be considered as an Estates Support Officer, you will need: - A strong administrative background with experience in estates/property or finance - Proficiency in Microsoft Office, database management systems, and finance systems - Excellent attention to detail and a methodical approach to problem solving, data and record management - Strong communication and negotiation skills with the ability to build rapport with stakeholders - To be highly organised with the ability to manage competing priorities and meet tight deadlines - Strong report writing, mathematical and analytical skills - A Level 3 qualification or above in Business Administration, Property Management, Finance or a related field (or equivalent relevant experience) - GCSEs (or equivalent) including Maths and English at grade C/4 or above Other organisations may call this role Property Administrator, Estates Assistant, Estates Administrator, Estates Finance Officer, or Estates and Property Support Officer. Our client wants to put everyone in the best possible position to succeed and uses the Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button, which you can use to complete the application form in a way that works for you. Our client is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. They value diversity and encourage applications from candidates from all backgrounds. They believe that the more inclusive they are, the better their work will be. So, if you want to join our client as an Estates Support Officer, please apply via the button shown.
Nov 04, 2025
Full time
Estates Support Officer London The Organisation Our client manages green spaces across London. They are now looking for an Estates Support Officer to join them on a full-time, permanent basis, working 36 hours per week. The Benefits - Salary of £33,666 - £38,000 per annum, depending on experience - 26 days' annual leave plus public holidays - Pension scheme (3% employee contribution; up to 10% employer contribution) - Private medical insurance and healthcare cash plan - Employee assistance programme and access to mental health first aiders - Learning and development opportunities - Cycle to work scheme - Offices in a beautiful location This is a fantastic opportunity for a detail-oriented estates or finance administrator to join our client's dedicated organisation. You'll gain unparalleled insight into the workings of a nationally treasured estate, building meaningful connections with a range of stakeholders while supporting property transactions across some of London's most iconic and historic green spaces. What's more, you will also benefit from a collaborative working environment with access to excellent learning and development opportunities designed to help you flourish in your career. The Role As an Estates Support Officer, you will maintain and co-ordinate the day-to-day administrative and financial operations that support the management of our client's diverse and high-profile property portfolio. Specifically, you will help keep the estates database accurate and up to date, managing the Estates mailbox as the first point of contact for property-related enquiries, and providing vital support to Estate Managers in the co-ordination of leases, licences and financial procedures. In addition, you'll monitor and report on workflow progression, oversee rent collection and financial commitments, and work closely with the Finance team to support invoicing processes and annual reporting requirements. Additionally, you will: - Co-ordinate documentation and track compliance with internal property procedures - Prepare meeting documentation, take minutes, and follow up on actions - Process ad hoc licences and distribute property-related correspondence - Support income forecasting and assist with budget preparation - Maintain the team's Risk Register and ensure mitigation actions are reviewed regularly - Represent the Estates team in internal forums and support stakeholder communications About You To be considered as an Estates Support Officer, you will need: - A strong administrative background with experience in estates/property or finance - Proficiency in Microsoft Office, database management systems, and finance systems - Excellent attention to detail and a methodical approach to problem solving, data and record management - Strong communication and negotiation skills with the ability to build rapport with stakeholders - To be highly organised with the ability to manage competing priorities and meet tight deadlines - Strong report writing, mathematical and analytical skills - A Level 3 qualification or above in Business Administration, Property Management, Finance or a related field (or equivalent relevant experience) - GCSEs (or equivalent) including Maths and English at grade C/4 or above Other organisations may call this role Property Administrator, Estates Assistant, Estates Administrator, Estates Finance Officer, or Estates and Property Support Officer. Our client wants to put everyone in the best possible position to succeed and uses the Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button, which you can use to complete the application form in a way that works for you. Our client is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. They value diversity and encourage applications from candidates from all backgrounds. They believe that the more inclusive they are, the better their work will be. So, if you want to join our client as an Estates Support Officer, please apply via the button shown.
PUBLIC AND COMMERCIAL SERVICES UNION
Birmingham, Staffordshire
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the post of Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 20 November 2025 Interviews will be held by Zoom: Thursday 4 December 2025 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 1125 Grade: Band 3, Region Salary: Regional Spine points 37-33 Regional Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Nov 04, 2025
Full time
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union. Salary and Location Band 3, Regional Spine points 37-33 Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments PCS Birmingham Successful candidates for the post of Member Response Team Leader will be able to demonstrate: Experience leading teams or supervising staff Working in a customer-focused organisation or service A strong understanding of GDPR Experience using CRM platforms such as Salesforce The main duties of the Member Response Team Leader role include: Managing a team of Member Response Team Administrators Day-to-day operations of the team Ensuring workflows are managed efficiently and service level agreements are consistently met With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential. The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy. Closing date: at 12 midday on Thursday 20 November 2025 Interviews will be held by Zoom: Thursday 4 December 2025 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including flexible working (including hybrid working) childcare and family support generous maternity/paternity leave 32 days leave and Christmas closure pension scheme employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. CVs will not be accepted. Please see the job description/person specification and follow the application process. PCS is working towards equal opportunities and is positive about disabled people. All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER Ref: 1125 Grade: Band 3, Region Salary: Regional Spine points 37-33 Regional Starting salary £39,403 p.a. rising to £43,715 p.a. Location: PCS Birmingham Purpose of the job: To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union. Responsible to: Member Response Team Manager Responsible for: Member Response Administrators Contacts External: PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts Internal: PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments Main duties and responsibilities 1. People Management Day-to-day management of staff and workflow Manage work allocation, future planning and support for team/line manager Through the appraisal system, identify training and development needs, train or organise training for staff Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required Check work standards and maintain consistent quality of delegated tasks Proactively promote diversity including equality in line with the wider PCS approach Continuously improve effectiveness and efficiency of the administrative team Ensure health, safety and welfare of team members 2. Systems Management Develop and make best use of relevant systems e.g. office, IT, finance, etc. Attend relevant training and ensure staff are appropriately trained on system changes and developments Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses Ensure the membership system e.g. Salesforce is used to maintain up-to-date data Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees 3. Team Working Proactively promote team working Initiate, organise, lead and participate in team meetings as appropriate Maintain high levels of confidentiality of sensitive issues at all times Provide assistance to team members 4. Office Coordination / Project Management Plan ahead and prioritise the teams work Share best practice with colleagues across the organisation Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner Prepare for, attend and record meetings and events and take follow up action Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies Handle projects as directed by the line manager Deal with complex queries, issues, arising from staff or via correspondence from members Draft complex correspondence, briefs, reports as appropriate 5. Meeting, Conference, Election, Ballot, Events Arrangements Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation Agree and manage timetables, processes and procedures Attend and contribute to events as appropriate Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate 6. Union Organising and Campaigning (where appropriate) Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity Maintain direct contact with PCS members within their workplace(s)/branches as required Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required 7. General At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values Take due and reasonable care of self and others in respect of Health & Safety at Work Participate in appraisal, training and development systems In all work activities . click apply for full job details
Administration and Events Officer Salary: £29,564 per annum (pro rata) Contract: Part-time (0.8 FTE), six-month fixed-term (with the possibility of extension) Hours: 30 hours per week, worked over four days (to be agreed) Location: Home-based (fully remote) with occasional UK travel required Driving licence and access to a vehicle required The 15 UK National Parks are among Britain's most cherished landscapes - places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises. Prospectus is proud to be supporting our client in the search for an Administration and Events Officer to provide vital operational and events support to their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family's impact, resources, and influence. As Administration and Events Officer , you will play a key role in supporting our client's operations and event delivery across the UK's National Parks. You'll help keep systems running smoothly, coordinate meetings and events, and provide administrative support to the wider team and the Management Board. About the role In this role, you will: Provide operational and administrative support to the Head of Operations, Management Board, and wider team. Manage CRM data, process invoices and expenses, and coordinate travel and meeting logistics. Support the planning and delivery of events - from venue research and supplier liaison to guestlist management and on-the-day coordination. Assist with Board administration, diary management, note-taking, and general operational communications. Contribute to smooth team operations by maintaining accuracy, efficiency, and excellent communication. About you You will be a self-starter with exceptional organisational and communication skills , experienced in supporting busy teams and coordinating events. You'll be confident using Microsoft 365 and CRM systems, have strong attention to detail, and be comfortable working with sensitive information. You'll enjoy helping colleagues stay organised and effective, thrive in a remote working environment, and have a collaborative, flexible approach to your work. A full UK driving licence and access to a vehicle are required for occasional travel across the UK. Why join NPP? You'll be joining a small, supportive, and ambitious team dedicated to growing the impact of the UK's National Parks. The organisation offers: 25 days' annual leave plus 8 public holidays (pro rata) Flexible working and wellbeing support Company pension scheme Learning and development opportunities As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process. To apply , please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we'll provide the full job description and arrange an introductory conversation.
Nov 04, 2025
Full time
Administration and Events Officer Salary: £29,564 per annum (pro rata) Contract: Part-time (0.8 FTE), six-month fixed-term (with the possibility of extension) Hours: 30 hours per week, worked over four days (to be agreed) Location: Home-based (fully remote) with occasional UK travel required Driving licence and access to a vehicle required The 15 UK National Parks are among Britain's most cherished landscapes - places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises. Prospectus is proud to be supporting our client in the search for an Administration and Events Officer to provide vital operational and events support to their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family's impact, resources, and influence. As Administration and Events Officer , you will play a key role in supporting our client's operations and event delivery across the UK's National Parks. You'll help keep systems running smoothly, coordinate meetings and events, and provide administrative support to the wider team and the Management Board. About the role In this role, you will: Provide operational and administrative support to the Head of Operations, Management Board, and wider team. Manage CRM data, process invoices and expenses, and coordinate travel and meeting logistics. Support the planning and delivery of events - from venue research and supplier liaison to guestlist management and on-the-day coordination. Assist with Board administration, diary management, note-taking, and general operational communications. Contribute to smooth team operations by maintaining accuracy, efficiency, and excellent communication. About you You will be a self-starter with exceptional organisational and communication skills , experienced in supporting busy teams and coordinating events. You'll be confident using Microsoft 365 and CRM systems, have strong attention to detail, and be comfortable working with sensitive information. You'll enjoy helping colleagues stay organised and effective, thrive in a remote working environment, and have a collaborative, flexible approach to your work. A full UK driving licence and access to a vehicle are required for occasional travel across the UK. Why join NPP? You'll be joining a small, supportive, and ambitious team dedicated to growing the impact of the UK's National Parks. The organisation offers: 25 days' annual leave plus 8 public holidays (pro rata) Flexible working and wellbeing support Company pension scheme Learning and development opportunities As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process. To apply , please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we'll provide the full job description and arrange an introductory conversation.
BACCH Education and Training Administrator £31,531 pa pro rata at 21 hours (£18,918 pa) plus excellent benefits London WC1X and home-based 21 hours per week Fixed-term (3 years, with potential extension) The BACCH Education and Training Administrator is a newly created role supporting the British Association for Community Child Health (BACCH), a specialty group of the Royal College of Paediatrics and Child Health. This role will take the lead on setting up and delivering educational courses and events for clinicians working in Community Child Health, including webinars, regional events, and the BACCH Annual Scientific Meeting. Reporting to the BACCH Executive Officer, you will coordinate the development of a structured education and training offer, manage logistics for online and in-person courses, and support initiatives such as trainee-led learning and paid short courses. You will also support BACCH's six affiliated specialist groups with administrative and event coordination as needed. The role requires a highly organised and self-motivated individual with experience in event planning, digital platforms, and administrative systems. You'll also maintain contact databases, filing systems, and internal procedures, while providing occasional cover for the wider team. The ideal candidate will have experience supporting educational events or working in professional membership organisations, along with strong communication, planning and IT skills. A background in healthcare, training, or children's services and knowledge of website or budget management is desirable We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The BACCH is the organisation for paediatricians and other professions working in community child health. BACCH is a membership organisation that represents doctors and other professionals working in paediatrics and child health in the community. It is a specialty group of the Royal College of Paediatrics and Child Health. The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 30 November 2025.
Nov 04, 2025
Full time
BACCH Education and Training Administrator £31,531 pa pro rata at 21 hours (£18,918 pa) plus excellent benefits London WC1X and home-based 21 hours per week Fixed-term (3 years, with potential extension) The BACCH Education and Training Administrator is a newly created role supporting the British Association for Community Child Health (BACCH), a specialty group of the Royal College of Paediatrics and Child Health. This role will take the lead on setting up and delivering educational courses and events for clinicians working in Community Child Health, including webinars, regional events, and the BACCH Annual Scientific Meeting. Reporting to the BACCH Executive Officer, you will coordinate the development of a structured education and training offer, manage logistics for online and in-person courses, and support initiatives such as trainee-led learning and paid short courses. You will also support BACCH's six affiliated specialist groups with administrative and event coordination as needed. The role requires a highly organised and self-motivated individual with experience in event planning, digital platforms, and administrative systems. You'll also maintain contact databases, filing systems, and internal procedures, while providing occasional cover for the wider team. The ideal candidate will have experience supporting educational events or working in professional membership organisations, along with strong communication, planning and IT skills. A background in healthcare, training, or children's services and knowledge of website or budget management is desirable We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The BACCH is the organisation for paediatricians and other professions working in community child health. BACCH is a membership organisation that represents doctors and other professionals working in paediatrics and child health in the community. It is a specialty group of the Royal College of Paediatrics and Child Health. The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 30 November 2025.