Médecins Sans Frontières/Doctors Without Borders (MSF)
We are seeking a Major Donor Officer to join our high-performing team at an exciting time of growth for MSF UK. In this pivotal role, you will: Develop and implement strategies to engage and steward major donors. Cultivate strong, lasting relationships with high-net-worth individuals. Play a key role in achieving ambitious fundraising targets. We re looking for someone with exceptional communication skills, a proven track record in major donor fundraising or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our mission. Hours: 37.5 hours per week, Mon-Fri Duration: Permanent Location: London - hybrid (2 days per week London Office, Wednesdays & Thursdays) Salary: £40,682.16 per annum Job Purpose: The Major Donor Officer is an integral part of the Philanthropy team, responsible for managing a portfolio of major donors, principally individuals, giving between £25k-£100k and ensuring their continued support of MSF. They are also responsible for seeking and securing new funding from prospective individual donors at the £25k-£100k level, typically via donor networks, and driving forward this new business objective within the team. At times, they will also be required to support the Philanthropy Manager and Head of Philanthropy with higher level relationships (£100k+). Their overall focus is on delivering new and increased income for MSF's work, and feeding into the Philanthropy team strategy around the retention and acquisition of individual major donors. Knowledge, Skills & Experience: Experience in major donor fundraising Experience in relationship management, including with senior stakeholders Experience in delivering against financial targets Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills Ability to deal with people at all levels and from a wide range of backgrounds Accuracy and excellent attention to detail Proven organisational skills with experience of managing multiple tasks and prioritising effectively Experience of working in an office environment, maintaining effective administrative systems and procedures Flexible, can-do attitude and good team player this role involves working very closely and collaboratively with colleagues in the UK and overseas Ability to work independently to general guidelines, with capability to use initiative and seize opportunities Computer literate and confident in using all Microsoft Office programmes Fluency in written and spoken English Interest in international, humanitarian work Commitment to the aims and values of MSF Willingness to travel within the UK
Nov 03, 2025
Full time
We are seeking a Major Donor Officer to join our high-performing team at an exciting time of growth for MSF UK. In this pivotal role, you will: Develop and implement strategies to engage and steward major donors. Cultivate strong, lasting relationships with high-net-worth individuals. Play a key role in achieving ambitious fundraising targets. We re looking for someone with exceptional communication skills, a proven track record in major donor fundraising or other income generating relationship management, and a drive to make a real impact on our work and the lives of our patients. Join us and be part of a dynamic team shaping the future of our mission. Hours: 37.5 hours per week, Mon-Fri Duration: Permanent Location: London - hybrid (2 days per week London Office, Wednesdays & Thursdays) Salary: £40,682.16 per annum Job Purpose: The Major Donor Officer is an integral part of the Philanthropy team, responsible for managing a portfolio of major donors, principally individuals, giving between £25k-£100k and ensuring their continued support of MSF. They are also responsible for seeking and securing new funding from prospective individual donors at the £25k-£100k level, typically via donor networks, and driving forward this new business objective within the team. At times, they will also be required to support the Philanthropy Manager and Head of Philanthropy with higher level relationships (£100k+). Their overall focus is on delivering new and increased income for MSF's work, and feeding into the Philanthropy team strategy around the retention and acquisition of individual major donors. Knowledge, Skills & Experience: Experience in major donor fundraising Experience in relationship management, including with senior stakeholders Experience in delivering against financial targets Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills Ability to deal with people at all levels and from a wide range of backgrounds Accuracy and excellent attention to detail Proven organisational skills with experience of managing multiple tasks and prioritising effectively Experience of working in an office environment, maintaining effective administrative systems and procedures Flexible, can-do attitude and good team player this role involves working very closely and collaboratively with colleagues in the UK and overseas Ability to work independently to general guidelines, with capability to use initiative and seize opportunities Computer literate and confident in using all Microsoft Office programmes Fluency in written and spoken English Interest in international, humanitarian work Commitment to the aims and values of MSF Willingness to travel within the UK
All applicants must have enhanced DV clearance in place already. Job Title: Project Control Officer - PCO Location: Cheltenham, 4-5 days a week on site required Salary: .00 depending on skill set Job type: 12 months - possibility for extension Start date: Asap Hours: 37.5 hours per week No travel to other sites is required for this role Role Overview The Project Control Officer will act as a key link between the Project Management, Commercial, Finance, and Contract teams-ensuring smooth coordination and consistent delivery. You'll support the full project lifecycle by maintaining governance, monitoring performance, and contributing to efficient project execution in line with strict deadlines. Key Responsibilities Support Project and Contract Managers in delivering project controls and reporting. Monitor project budgets, costs, and forecasts; assist with financial reporting and invoicing. Maintain project databases, trackers, and documentation to ensure accuracy and compliance. Assist with risk and issue management, scheduling, and status reporting. Prepare and update management reports, dashboards, and templates. Promote adherence to project management frameworks and internal governance processes. Build and maintain strong working relationships across internal teams and with clients. Contribute to commercial operations from early planning through to final account stages. Provide administrative and analytical support to enable successful project outcomes. Skills & Experience Background in project delivery or PMO environments. Familiarity with structured and agile methodologies (e.g. PRINCE2, APMP, MSP, SAFe). Strong planning and scheduling skills; experience with P6, MS Project, or JIRA desirable. Excellent Excel and Microsoft Office proficiency. Confident communicator with strong interpersonal and stakeholder management skills. Comfortable working independently and managing multiple priorities. Analytical mindset with attention to detail and accuracy. Experience supporting remote or distributed project teams. Personal Attributes Highly organised and motivated by successful delivery. Strong customer focus with a commitment to high-quality service. Proactive and solutions-focused approach. Takes pride in accuracy, reliability, and meeting deadlines. Keen to develop professionally within project management. Interested in this position? please click "apply now" We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company information: This contract is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Nov 03, 2025
Contractor
All applicants must have enhanced DV clearance in place already. Job Title: Project Control Officer - PCO Location: Cheltenham, 4-5 days a week on site required Salary: .00 depending on skill set Job type: 12 months - possibility for extension Start date: Asap Hours: 37.5 hours per week No travel to other sites is required for this role Role Overview The Project Control Officer will act as a key link between the Project Management, Commercial, Finance, and Contract teams-ensuring smooth coordination and consistent delivery. You'll support the full project lifecycle by maintaining governance, monitoring performance, and contributing to efficient project execution in line with strict deadlines. Key Responsibilities Support Project and Contract Managers in delivering project controls and reporting. Monitor project budgets, costs, and forecasts; assist with financial reporting and invoicing. Maintain project databases, trackers, and documentation to ensure accuracy and compliance. Assist with risk and issue management, scheduling, and status reporting. Prepare and update management reports, dashboards, and templates. Promote adherence to project management frameworks and internal governance processes. Build and maintain strong working relationships across internal teams and with clients. Contribute to commercial operations from early planning through to final account stages. Provide administrative and analytical support to enable successful project outcomes. Skills & Experience Background in project delivery or PMO environments. Familiarity with structured and agile methodologies (e.g. PRINCE2, APMP, MSP, SAFe). Strong planning and scheduling skills; experience with P6, MS Project, or JIRA desirable. Excellent Excel and Microsoft Office proficiency. Confident communicator with strong interpersonal and stakeholder management skills. Comfortable working independently and managing multiple priorities. Analytical mindset with attention to detail and accuracy. Experience supporting remote or distributed project teams. Personal Attributes Highly organised and motivated by successful delivery. Strong customer focus with a commitment to high-quality service. Proactive and solutions-focused approach. Takes pride in accuracy, reliability, and meeting deadlines. Keen to develop professionally within project management. Interested in this position? please click "apply now" We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. Company information: This contract is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Department: Graduate Employment and Entrepreneurship Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Maternity Cover - Fixed Term - 1 Year Working Pattern: Full Time - 40hrs Per Week Salary Range £45,000-£55,000 GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Graduate Employment and Entrepreneurship department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Head of Alumni, Data and Surveys is responsible for managing a team of Alumni Relations Officers and Data Technicians and ensuring relevant institutional objectives, particularly around graduate outcomes. You will ensure that the members of your team are given clear targets and are resourced and empowered to meet them. They will develop and maintain the relationship between GBS and our growing number of alumni. Their key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. They work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, they signpost them to the Careers Consultants for support. They work closely with our Marketing Department in creating and distributing communications for our alumni. They will also ensure there is an active and exciting programme of alumni activities and ensure that an accurate and complete alumni database is maintained and all alumni are ready for the Graduate Outcomes Survey. Please note, we are unable to offer sponsorship for this position. What the role involves: To build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. To ensure that a complete database of alumni is maintained, all alumni are contacted prior to the Graduate Outcomes Survey and a calendar of alumni events is established. To ensure that employment status data is collected and reported twice a year from all students. To ensure that the team communicates with our alumni and external stakeholder communities and the alumni database is populated and maintained. To ensure that a periodic alumni magazine/newsletter is produced, working with marketing distribute it. To oversee the arranging of networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To encourage engagement from alumni and external stakeholders to support extracurricular events, GBS development and promotion, and volunteering and placement opportunities. To promote the alumni community to current students and external stakeholders. To lead on the strategic planning for the direction of the alumni office. To ensure that the alumni website, Careers and Placement platform, and online community are maintained. To ensure that discounts, benefits and services for alumni members are sourced and awareness of those raised in the alumni community. To ensure that local businesses and organisations are communicated with to arrange benefits packages for alumni members. To oversee the tracking of students' destinations and progression once they have graduated. To ensure that alumni are kept informed about the Graduate Outcomes Survey and that they feel prepared for it. To ensure that the employment status of alumni is actively monitored and recorded. To ensure that any alumni who have not achieved graduate outcomes are supported and directed to the Careers team. To manage the delivery of services in a cost effective and efficient manner and undertake any other duties as may reasonably be required, including administrative, management and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Degree qualified in a relevant area of equivalent experience. Substantial relevant experience of managing and leading large teams within the Careers and Entrepreneurship sector. Demonstrable experience of working in a senior role. Ability to deliver priorities to budget within a large and complex organisation. Ability to lead, motivate, further develop and line manage a high performing team. Excellent interpersonal and networking skills. Excellent analytical skills. Ability to persuade and negotiate using data and narrative. Excellent oral and written communication skills. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Graduate Employment and Entrepreneurship Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Maternity Cover - Fixed Term - 1 Year Working Pattern: Full Time - 40hrs Per Week Salary Range £45,000-£55,000 GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Graduate Employment and Entrepreneurship department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Head of Alumni, Data and Surveys is responsible for managing a team of Alumni Relations Officers and Data Technicians and ensuring relevant institutional objectives, particularly around graduate outcomes. You will ensure that the members of your team are given clear targets and are resourced and empowered to meet them. They will develop and maintain the relationship between GBS and our growing number of alumni. Their key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. They work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, they signpost them to the Careers Consultants for support. They work closely with our Marketing Department in creating and distributing communications for our alumni. They will also ensure there is an active and exciting programme of alumni activities and ensure that an accurate and complete alumni database is maintained and all alumni are ready for the Graduate Outcomes Survey. Please note, we are unable to offer sponsorship for this position. What the role involves: To build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. To ensure that a complete database of alumni is maintained, all alumni are contacted prior to the Graduate Outcomes Survey and a calendar of alumni events is established. To ensure that employment status data is collected and reported twice a year from all students. To ensure that the team communicates with our alumni and external stakeholder communities and the alumni database is populated and maintained. To ensure that a periodic alumni magazine/newsletter is produced, working with marketing distribute it. To oversee the arranging of networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To encourage engagement from alumni and external stakeholders to support extracurricular events, GBS development and promotion, and volunteering and placement opportunities. To promote the alumni community to current students and external stakeholders. To lead on the strategic planning for the direction of the alumni office. To ensure that the alumni website, Careers and Placement platform, and online community are maintained. To ensure that discounts, benefits and services for alumni members are sourced and awareness of those raised in the alumni community. To ensure that local businesses and organisations are communicated with to arrange benefits packages for alumni members. To oversee the tracking of students' destinations and progression once they have graduated. To ensure that alumni are kept informed about the Graduate Outcomes Survey and that they feel prepared for it. To ensure that the employment status of alumni is actively monitored and recorded. To ensure that any alumni who have not achieved graduate outcomes are supported and directed to the Careers team. To manage the delivery of services in a cost effective and efficient manner and undertake any other duties as may reasonably be required, including administrative, management and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Degree qualified in a relevant area of equivalent experience. Substantial relevant experience of managing and leading large teams within the Careers and Entrepreneurship sector. Demonstrable experience of working in a senior role. Ability to deliver priorities to budget within a large and complex organisation. Ability to lead, motivate, further develop and line manage a high performing team. Excellent interpersonal and networking skills. Excellent analytical skills. Ability to persuade and negotiate using data and narrative. Excellent oral and written communication skills. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions' developments, including work placement opportunities and achievements. Duties: To c ommunicate with our alumni and external stakeholder communities. To p opulate and maintaining the alumni database. To w ork with marketing distribute an alumni magazine/newsletter. To p rovide content for the alumni publication. To a rrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To e ncourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities. To p romote the alumni community to current students and external stakeholders . To c ontribute to strategic planning for the direction of the alumni office. To h elp maintain the alumni website, Careers and Placement platform, and online community. To s ource discounts, benefits and services for alumni members and raising awareness of those. To c ommunicate with local businesses and organisations to arrange benefits packages for alumni members. To k eep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it. To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey. To p romote any notable alumni success stories. To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Hold Further or Higher Education level qualifications Achieved a minimum of GCSEs grade C or above in Math's and English (or equivalent) Good project management skills are required in this role You will be expected to work to deadlines and prioritise workloads Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders. Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses Good IT skills working on all Microsoft packages Desirable: Qualified to degree level Professional qualifications in the areas of administration and marketing are desirable Experience of university administration or marketing duties Willing to work occasional weekends and evenings, and to go travel to our various campuses Experience of working with a customer relationship management (CRM) system What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions' developments, including work placement opportunities and achievements. Duties: To c ommunicate with our alumni and external stakeholder communities. To p opulate and maintaining the alumni database. To w ork with marketing distribute an alumni magazine/newsletter. To p rovide content for the alumni publication. To a rrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To e ncourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities. To p romote the alumni community to current students and external stakeholders . To c ontribute to strategic planning for the direction of the alumni office. To h elp maintain the alumni website, Careers and Placement platform, and online community. To s ource discounts, benefits and services for alumni members and raising awareness of those. To c ommunicate with local businesses and organisations to arrange benefits packages for alumni members. To k eep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it. To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey. To p romote any notable alumni success stories. To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Hold Further or Higher Education level qualifications Achieved a minimum of GCSEs grade C or above in Math's and English (or equivalent) Good project management skills are required in this role You will be expected to work to deadlines and prioritise workloads Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders. Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses Good IT skills working on all Microsoft packages Desirable: Qualified to degree level Professional qualifications in the areas of administration and marketing are desirable Experience of university administration or marketing duties Willing to work occasional weekends and evenings, and to go travel to our various campuses Experience of working with a customer relationship management (CRM) system What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions' developments, including work placement opportunities and achievements. Duties: To c ommunicate with our alumni and external stakeholder communities. To p opulate and maintaining the alumni database. To w ork with marketing distribute an alumni magazine/newsletter. To p rovide content for the alumni publication. To a rrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To e ncourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities. To p romote the alumni community to current students and external stakeholders . To c ontribute to strategic planning for the direction of the alumni office. To h elp maintain the alumni website, Careers and Placement platform, and online community. To s ource discounts, benefits and services for alumni members and raising awareness of those. To c ommunicate with local businesses and organisations to arrange benefits packages for alumni members. To k eep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it. To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey. To p romote any notable alumni success stories. To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Hold Further or Higher Education level qualifications Achieved a minimum of GCSEs grade C or above in Math's and English (or equivalent) Good project management skills are required in this role You will be expected to work to deadlines and prioritise workloads Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders. Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses Good IT skills working on all Microsoft packages Desirable: Qualified to degree level Professional qualifications in the areas of administration and marketing are desirable Experience of university administration or marketing duties Willing to work occasional weekends and evenings, and to go travel to our various campuses Experience of working with a customer relationship management (CRM) system What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions' developments, including work placement opportunities and achievements. Duties: To c ommunicate with our alumni and external stakeholder communities. To p opulate and maintaining the alumni database. To w ork with marketing distribute an alumni magazine/newsletter. To p rovide content for the alumni publication. To a rrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To e ncourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities. To p romote the alumni community to current students and external stakeholders . To c ontribute to strategic planning for the direction of the alumni office. To h elp maintain the alumni website, Careers and Placement platform, and online community. To s ource discounts, benefits and services for alumni members and raising awareness of those. To c ommunicate with local businesses and organisations to arrange benefits packages for alumni members. To k eep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it. To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey. To p romote any notable alumni success stories. To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Hold Further or Higher Education level qualifications Achieved a minimum of GCSEs grade C or above in Math's and English (or equivalent) Good project management skills are required in this role You will be expected to work to deadlines and prioritise workloads Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders. Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses Good IT skills working on all Microsoft packages Desirable: Qualified to degree level Professional qualifications in the areas of administration and marketing are desirable Experience of university administration or marketing duties Willing to work occasional weekends and evenings, and to go travel to our various campuses Experience of working with a customer relationship management (CRM) system What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Graduate Employment and Entrepreneurship Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Maternity Cover - Fixed Term - 1 Year Working Pattern: Full Time - 40hrs Per Week Salary Range £45,000-£55,000 GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Graduate Employment and Entrepreneurship department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Head of Alumni, Data and Surveys is responsible for managing a team of Alumni Relations Officers and Data Technicians and ensuring relevant institutional objectives, particularly around graduate outcomes. You will ensure that the members of your team are given clear targets and are resourced and empowered to meet them. They will develop and maintain the relationship between GBS and our growing number of alumni. Their key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. They work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, they signpost them to the Careers Consultants for support. They work closely with our Marketing Department in creating and distributing communications for our alumni. They will also ensure there is an active and exciting programme of alumni activities and ensure that an accurate and complete alumni database is maintained and all alumni are ready for the Graduate Outcomes Survey. Please note, we are unable to offer sponsorship for this position. What the role involves: To build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. To ensure that a complete database of alumni is maintained, all alumni are contacted prior to the Graduate Outcomes Survey and a calendar of alumni events is established. To ensure that employment status data is collected and reported twice a year from all students. To ensure that the team communicates with our alumni and external stakeholder communities and the alumni database is populated and maintained. To ensure that a periodic alumni magazine/newsletter is produced, working with marketing distribute it. To oversee the arranging of networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To encourage engagement from alumni and external stakeholders to support extracurricular events, GBS development and promotion, and volunteering and placement opportunities. To promote the alumni community to current students and external stakeholders. To lead on the strategic planning for the direction of the alumni office. To ensure that the alumni website, Careers and Placement platform, and online community are maintained. To ensure that discounts, benefits and services for alumni members are sourced and awareness of those raised in the alumni community. To ensure that local businesses and organisations are communicated with to arrange benefits packages for alumni members. To oversee the tracking of students' destinations and progression once they have graduated. To ensure that alumni are kept informed about the Graduate Outcomes Survey and that they feel prepared for it. To ensure that the employment status of alumni is actively monitored and recorded. To ensure that any alumni who have not achieved graduate outcomes are supported and directed to the Careers team. To manage the delivery of services in a cost effective and efficient manner and undertake any other duties as may reasonably be required, including administrative, management and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Degree qualified in a relevant area of equivalent experience. Substantial relevant experience of managing and leading large teams within the Careers and Entrepreneurship sector. Demonstrable experience of working in a senior role. Ability to deliver priorities to budget within a large and complex organisation. Ability to lead, motivate, further develop and line manage a high performing team. Excellent interpersonal and networking skills. Excellent analytical skills. Ability to persuade and negotiate using data and narrative. Excellent oral and written communication skills. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Graduate Employment and Entrepreneurship Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Maternity Cover - Fixed Term - 1 Year Working Pattern: Full Time - 40hrs Per Week Salary Range £45,000-£55,000 GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Graduate Employment and Entrepreneurship department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Head of Alumni, Data and Surveys is responsible for managing a team of Alumni Relations Officers and Data Technicians and ensuring relevant institutional objectives, particularly around graduate outcomes. You will ensure that the members of your team are given clear targets and are resourced and empowered to meet them. They will develop and maintain the relationship between GBS and our growing number of alumni. Their key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. They work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, they signpost them to the Careers Consultants for support. They work closely with our Marketing Department in creating and distributing communications for our alumni. They will also ensure there is an active and exciting programme of alumni activities and ensure that an accurate and complete alumni database is maintained and all alumni are ready for the Graduate Outcomes Survey. Please note, we are unable to offer sponsorship for this position. What the role involves: To build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. To ensure that a complete database of alumni is maintained, all alumni are contacted prior to the Graduate Outcomes Survey and a calendar of alumni events is established. To ensure that employment status data is collected and reported twice a year from all students. To ensure that the team communicates with our alumni and external stakeholder communities and the alumni database is populated and maintained. To ensure that a periodic alumni magazine/newsletter is produced, working with marketing distribute it. To oversee the arranging of networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To encourage engagement from alumni and external stakeholders to support extracurricular events, GBS development and promotion, and volunteering and placement opportunities. To promote the alumni community to current students and external stakeholders. To lead on the strategic planning for the direction of the alumni office. To ensure that the alumni website, Careers and Placement platform, and online community are maintained. To ensure that discounts, benefits and services for alumni members are sourced and awareness of those raised in the alumni community. To ensure that local businesses and organisations are communicated with to arrange benefits packages for alumni members. To oversee the tracking of students' destinations and progression once they have graduated. To ensure that alumni are kept informed about the Graduate Outcomes Survey and that they feel prepared for it. To ensure that the employment status of alumni is actively monitored and recorded. To ensure that any alumni who have not achieved graduate outcomes are supported and directed to the Careers team. To manage the delivery of services in a cost effective and efficient manner and undertake any other duties as may reasonably be required, including administrative, management and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Degree qualified in a relevant area of equivalent experience. Substantial relevant experience of managing and leading large teams within the Careers and Entrepreneurship sector. Demonstrable experience of working in a senior role. Ability to deliver priorities to budget within a large and complex organisation. Ability to lead, motivate, further develop and line manage a high performing team. Excellent interpersonal and networking skills. Excellent analytical skills. Ability to persuade and negotiate using data and narrative. Excellent oral and written communication skills. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions' developments, including work placement opportunities and achievements. Duties: To c ommunicate with our alumni and external stakeholder communities. To p opulate and maintaining the alumni database. To w ork with marketing distribute an alumni magazine/newsletter. To p rovide content for the alumni publication. To a rrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To e ncourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities. To p romote the alumni community to current students and external stakeholders . To c ontribute to strategic planning for the direction of the alumni office. To h elp maintain the alumni website, Careers and Placement platform, and online community. To s ource discounts, benefits and services for alumni members and raising awareness of those. To c ommunicate with local businesses and organisations to arrange benefits packages for alumni members. To k eep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it. To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey. To p romote any notable alumni success stories. To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Hold Further or Higher Education level qualifications Achieved a minimum of GCSEs grade C or above in Math's and English (or equivalent) Good project management skills are required in this role You will be expected to work to deadlines and prioritise workloads Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders. Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses Good IT skills working on all Microsoft packages Desirable: Qualified to degree level Professional qualifications in the areas of administration and marketing are desirable Experience of university administration or marketing duties Willing to work occasional weekends and evenings, and to go travel to our various campuses Experience of working with a customer relationship management (CRM) system What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Graduate Employment and Entrepreneurship Location: Role can be based in London (West and East London), Birmingham, Manchester, and Leeds Campuses (On-site) Type of Contract: Permanent Working Pattern: Full Time - 40hrs Per Week Salary: £29,000pa GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni. You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. Please note, we are unable to offer sponsorship for this position. What the role involves: This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions' developments, including work placement opportunities and achievements. Duties: To c ommunicate with our alumni and external stakeholder communities. To p opulate and maintaining the alumni database. To w ork with marketing distribute an alumni magazine/newsletter. To p rovide content for the alumni publication. To a rrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To e ncourage engagement from alumni and external stakeholders to support extra-curricular events, GBS development and promotion, and volunteering and placement opportunities. To p romote the alumni community to current students and external stakeholders . To c ontribute to strategic planning for the direction of the alumni office. To h elp maintain the alumni website, Careers and Placement platform, and online community. To s ource discounts, benefits and services for alumni members and raising awareness of those. To c ommunicate with local businesses and organisations to arrange benefits packages for alumni members. To k eep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it. To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey. To p romote any notable alumni success stories. To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Hold Further or Higher Education level qualifications Achieved a minimum of GCSEs grade C or above in Math's and English (or equivalent) Good project management skills are required in this role You will be expected to work to deadlines and prioritise workloads Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders. Understanding of and passion for both higher education and for working with a diverse student body, especially mature students from a widening participation background Flexibility with time and travel is required as you will occasionally be required to work outside of regular working pattern over weekends and evenings, and travel to our various campuses Good IT skills working on all Microsoft packages Desirable: Qualified to degree level Professional qualifications in the areas of administration and marketing are desirable Experience of university administration or marketing duties Willing to work occasional weekends and evenings, and to go travel to our various campuses Experience of working with a customer relationship management (CRM) system What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: Graduate Employment and Entrepreneurship Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Maternity Cover - Fixed Term - 1 Year Working Pattern: Full Time - 40hrs Per Week Salary Range £45,000-£55,000 GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Graduate Employment and Entrepreneurship department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Head of Alumni, Data and Surveys is responsible for managing a team of Alumni Relations Officers and Data Technicians and ensuring relevant institutional objectives, particularly around graduate outcomes. You will ensure that the members of your team are given clear targets and are resourced and empowered to meet them. They will develop and maintain the relationship between GBS and our growing number of alumni. Their key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. They work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, they signpost them to the Careers Consultants for support. They work closely with our Marketing Department in creating and distributing communications for our alumni. They will also ensure there is an active and exciting programme of alumni activities and ensure that an accurate and complete alumni database is maintained and all alumni are ready for the Graduate Outcomes Survey. Please note, we are unable to offer sponsorship for this position. What the role involves: To build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. To ensure that a complete database of alumni is maintained, all alumni are contacted prior to the Graduate Outcomes Survey and a calendar of alumni events is established. To ensure that employment status data is collected and reported twice a year from all students. To ensure that the team communicates with our alumni and external stakeholder communities and the alumni database is populated and maintained. To ensure that a periodic alumni magazine/newsletter is produced, working with marketing distribute it. To oversee the arranging of networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To encourage engagement from alumni and external stakeholders to support extracurricular events, GBS development and promotion, and volunteering and placement opportunities. To promote the alumni community to current students and external stakeholders. To lead on the strategic planning for the direction of the alumni office. To ensure that the alumni website, Careers and Placement platform, and online community are maintained. To ensure that discounts, benefits and services for alumni members are sourced and awareness of those raised in the alumni community. To ensure that local businesses and organisations are communicated with to arrange benefits packages for alumni members. To oversee the tracking of students' destinations and progression once they have graduated. To ensure that alumni are kept informed about the Graduate Outcomes Survey and that they feel prepared for it. To ensure that the employment status of alumni is actively monitored and recorded. To ensure that any alumni who have not achieved graduate outcomes are supported and directed to the Careers team. To manage the delivery of services in a cost effective and efficient manner and undertake any other duties as may reasonably be required, including administrative, management and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Degree qualified in a relevant area of equivalent experience. Substantial relevant experience of managing and leading large teams within the Careers and Entrepreneurship sector. Demonstrable experience of working in a senior role. Ability to deliver priorities to budget within a large and complex organisation. Ability to lead, motivate, further develop and line manage a high performing team. Excellent interpersonal and networking skills. Excellent analytical skills. Ability to persuade and negotiate using data and narrative. Excellent oral and written communication skills. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: Graduate Employment and Entrepreneurship Location: Role can be located in London (West and East London), Birmingham, Manchester, or Leeds (On-site) Type of Contract: Maternity Cover - Fixed Term - 1 Year Working Pattern: Full Time - 40hrs Per Week Salary Range £45,000-£55,000 GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. What We Do: The Graduate Employment and Entrepreneurship department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT. The role: The Head of Alumni, Data and Surveys is responsible for managing a team of Alumni Relations Officers and Data Technicians and ensuring relevant institutional objectives, particularly around graduate outcomes. You will ensure that the members of your team are given clear targets and are resourced and empowered to meet them. They will develop and maintain the relationship between GBS and our growing number of alumni. Their key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in-person events and other resources. They work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme. Where alumni have not secured graduate level progression, they signpost them to the Careers Consultants for support. They work closely with our Marketing Department in creating and distributing communications for our alumni. They will also ensure there is an active and exciting programme of alumni activities and ensure that an accurate and complete alumni database is maintained and all alumni are ready for the Graduate Outcomes Survey. Please note, we are unable to offer sponsorship for this position. What the role involves: To build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations. To ensure that a complete database of alumni is maintained, all alumni are contacted prior to the Graduate Outcomes Survey and a calendar of alumni events is established. To ensure that employment status data is collected and reported twice a year from all students. To ensure that the team communicates with our alumni and external stakeholder communities and the alumni database is populated and maintained. To ensure that a periodic alumni magazine/newsletter is produced, working with marketing distribute it. To oversee the arranging of networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders. To encourage engagement from alumni and external stakeholders to support extracurricular events, GBS development and promotion, and volunteering and placement opportunities. To promote the alumni community to current students and external stakeholders. To lead on the strategic planning for the direction of the alumni office. To ensure that the alumni website, Careers and Placement platform, and online community are maintained. To ensure that discounts, benefits and services for alumni members are sourced and awareness of those raised in the alumni community. To ensure that local businesses and organisations are communicated with to arrange benefits packages for alumni members. To oversee the tracking of students' destinations and progression once they have graduated. To ensure that alumni are kept informed about the Graduate Outcomes Survey and that they feel prepared for it. To ensure that the employment status of alumni is actively monitored and recorded. To ensure that any alumni who have not achieved graduate outcomes are supported and directed to the Careers team. To manage the delivery of services in a cost effective and efficient manner and undertake any other duties as may reasonably be required, including administrative, management and evaluation duties appropriate to the role. What Experience/Skills are required: Essential: Degree qualified in a relevant area of equivalent experience. Substantial relevant experience of managing and leading large teams within the Careers and Entrepreneurship sector. Demonstrable experience of working in a senior role. Ability to deliver priorities to budget within a large and complex organisation. Ability to lead, motivate, further develop and line manage a high performing team. Excellent interpersonal and networking skills. Excellent analytical skills. Ability to persuade and negotiate using data and narrative. Excellent oral and written communication skills. What We Offer 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. - Kira McCormack (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Sales Ledger job - Finance Officer - Temp role which may lead to perm. Hybrid - Office in Canterbury - £16.00 Your new company Our clients are on the lookout for a motivated Finance Officer to join their dynamic team and play a key role in shaping the financial heartbeat of the charity. This is a fantastic opportunity to grow your career in a fast-paced, purpose-driven environment, where every day brings new challenges and meaningful impact. With a wide variety of responsibilities and the chance to work across multiple income streams, you'll gain hands-on experience and develop valuable skills while supporting a cause that truly makes a difference. Your new role Support Financial Operations: Assist with daily posting and reconciliation of income from over 30 charity shops, including banking and card transactions.CRM and Accounting Integration: Reconcile income between the SAGE 200 accounting system and the Donorflex CRM system.Invoice Management: Raise and manage monthly sales invoices for grants, clinical income, education, lettings, and corporate sponsorships, ensuring correct VAT application.Customer and Income Platform Liaison: Handle customer queries, manage e-commerce income platforms, and allocate receipts to the sales ledger.Banking and Credit Control: Perform bank reconciliations across multiple accounts and assist with credit control and debtor management.Audit and Admin Support: Liaise with external auditors during annual audits and manage administrative tasks like post handling and document filing. What you'll need to succeed You will have 2+ years' experience in transactional finance, preferably in sales ledger, credit control, accounts receivable, but not essential. You will be good with systems and have an understanding of Sage accounting packages, preferably Sage 200. You will also be available to start in the next 2 weeks. What you'll get in return This is a temp assignment for a minimum of 8 weeks, paying circa £17.00 per hour and the role also has an opportunity to go permanent, which comes with benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Nov 03, 2025
Seasonal
Sales Ledger job - Finance Officer - Temp role which may lead to perm. Hybrid - Office in Canterbury - £16.00 Your new company Our clients are on the lookout for a motivated Finance Officer to join their dynamic team and play a key role in shaping the financial heartbeat of the charity. This is a fantastic opportunity to grow your career in a fast-paced, purpose-driven environment, where every day brings new challenges and meaningful impact. With a wide variety of responsibilities and the chance to work across multiple income streams, you'll gain hands-on experience and develop valuable skills while supporting a cause that truly makes a difference. Your new role Support Financial Operations: Assist with daily posting and reconciliation of income from over 30 charity shops, including banking and card transactions.CRM and Accounting Integration: Reconcile income between the SAGE 200 accounting system and the Donorflex CRM system.Invoice Management: Raise and manage monthly sales invoices for grants, clinical income, education, lettings, and corporate sponsorships, ensuring correct VAT application.Customer and Income Platform Liaison: Handle customer queries, manage e-commerce income platforms, and allocate receipts to the sales ledger.Banking and Credit Control: Perform bank reconciliations across multiple accounts and assist with credit control and debtor management.Audit and Admin Support: Liaise with external auditors during annual audits and manage administrative tasks like post handling and document filing. What you'll need to succeed You will have 2+ years' experience in transactional finance, preferably in sales ledger, credit control, accounts receivable, but not essential. You will be good with systems and have an understanding of Sage accounting packages, preferably Sage 200. You will also be available to start in the next 2 weeks. What you'll get in return This is a temp assignment for a minimum of 8 weeks, paying circa £17.00 per hour and the role also has an opportunity to go permanent, which comes with benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Executive Assistant We are seeking a highly organised and proactive Executive Assistant to provide essential support to a busy Chief Executive and senior team. Position: Executive Assistant Location: Hybrid - two days a week in London (White City) and home-based Salary: £35,000 to £40,000 per annum (pro rata if part-time) Hours: Full-time or part-time (minimum 30 hours per week) Hours can be worked flexibly - working pattern to be agreed at point of role offer. Contract: Permanent Closing Date: 12 noon, Tuesday 18 November. Please note, we may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible Interview Dates: First stage 26/27 November (virtual), second stage 3 December (in person) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure. About the Role This is an exciting opportunity to play a pivotal role supporting the leadership of a national organisation making a real difference to young people. Key responsibilities include: Providing high-level administrative support including diary management, meeting coordination and travel arrangements Supporting the Trustee Board and Sub-Committees with scheduling, agendas, papers, minutes and actions Managing governance processes and ensuring accurate record keeping and compliance Drafting, proofreading and formatting a range of documents and correspondence Supporting internal operations including CRM and system updates, finance processing and office coordination Ensuring confidentiality and professionalism at all times About You We're looking for someone with strong organisational skills, excellent attention to detail and the confidence to support senior leaders in a fast-paced environment. You will have: Proven experience as an EA/PA at senior level Strong diary management and minute-taking skills Experience supporting Boards and senior meetings Proficiency in Microsoft Office and familiarity with AI productivity tools The ability to work flexibly, proactively and independently Excellent communication and relationship-building skills A commitment to equality, diversity and inclusion About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country's most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities. As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential. As an equal opportunities' employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects it's commitment to fairness and equality of opportunity. Other roles you may have experience of could include; Personal Assistant, PA to CEO, Senior Administrator, Office Manager, Governance Officer, Board Secretary, Executive Support Officer, Senior Executive Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Nov 03, 2025
Full time
Executive Assistant We are seeking a highly organised and proactive Executive Assistant to provide essential support to a busy Chief Executive and senior team. Position: Executive Assistant Location: Hybrid - two days a week in London (White City) and home-based Salary: £35,000 to £40,000 per annum (pro rata if part-time) Hours: Full-time or part-time (minimum 30 hours per week) Hours can be worked flexibly - working pattern to be agreed at point of role offer. Contract: Permanent Closing Date: 12 noon, Tuesday 18 November. Please note, we may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible Interview Dates: First stage 26/27 November (virtual), second stage 3 December (in person) Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure. About the Role This is an exciting opportunity to play a pivotal role supporting the leadership of a national organisation making a real difference to young people. Key responsibilities include: Providing high-level administrative support including diary management, meeting coordination and travel arrangements Supporting the Trustee Board and Sub-Committees with scheduling, agendas, papers, minutes and actions Managing governance processes and ensuring accurate record keeping and compliance Drafting, proofreading and formatting a range of documents and correspondence Supporting internal operations including CRM and system updates, finance processing and office coordination Ensuring confidentiality and professionalism at all times About You We're looking for someone with strong organisational skills, excellent attention to detail and the confidence to support senior leaders in a fast-paced environment. You will have: Proven experience as an EA/PA at senior level Strong diary management and minute-taking skills Experience supporting Boards and senior meetings Proficiency in Microsoft Office and familiarity with AI productivity tools The ability to work flexibly, proactively and independently Excellent communication and relationship-building skills A commitment to equality, diversity and inclusion About the Organisation A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country's most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities. As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential. As an equal opportunities' employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects it's commitment to fairness and equality of opportunity. Other roles you may have experience of could include; Personal Assistant, PA to CEO, Senior Administrator, Office Manager, Governance Officer, Board Secretary, Executive Support Officer, Senior Executive Assistant. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Administrative Officer 6-Month Maternity Cover Location: Hybrid (Central London office, 3 days/week) Hours: 37.5 per week (part-time considered) Salary: c£32,000 FTE Annual Leave: 25 days + public holidaysWe are delighted to be working with a wonderful health charity to recruit a proactive and organised Administrative Officer to provide essential administrative, financial, and systems support across the charity. Reporting to the Chief Executive, your responsibilities will include: General administration: diary management, minute-taking, office systems, IT support, meeting and event coordination. Financial administration: processing donations and invoices, supporting monthly accounts, Gift Aid management, and assisting with audits. Systems management: maintaining the CRM and HR systems, data entry, and supporting fundraising platforms. Marketing support: data input, preparing e-bulletins, and supporting production of marketing materials. Person Specification 1 2 years relevant experience, ideally in a charity environment Excellent organisational skills with strong attention to detail IT literate (MS Word, Excel, PowerPoint) Experience with CRM/databases (e.g., Raisers Edge, eTapestry) Strong written and verbal communication skills Flexible, resourceful, and able to work independently This is a fantastic opportunity to join a small but busy team and make a real impact in a mission-driven organisation.Applications will be reviewed on a rolling basis so please apply without delay. As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Nov 03, 2025
Full time
Administrative Officer 6-Month Maternity Cover Location: Hybrid (Central London office, 3 days/week) Hours: 37.5 per week (part-time considered) Salary: c£32,000 FTE Annual Leave: 25 days + public holidaysWe are delighted to be working with a wonderful health charity to recruit a proactive and organised Administrative Officer to provide essential administrative, financial, and systems support across the charity. Reporting to the Chief Executive, your responsibilities will include: General administration: diary management, minute-taking, office systems, IT support, meeting and event coordination. Financial administration: processing donations and invoices, supporting monthly accounts, Gift Aid management, and assisting with audits. Systems management: maintaining the CRM and HR systems, data entry, and supporting fundraising platforms. Marketing support: data input, preparing e-bulletins, and supporting production of marketing materials. Person Specification 1 2 years relevant experience, ideally in a charity environment Excellent organisational skills with strong attention to detail IT literate (MS Word, Excel, PowerPoint) Experience with CRM/databases (e.g., Raisers Edge, eTapestry) Strong written and verbal communication skills Flexible, resourceful, and able to work independently This is a fantastic opportunity to join a small but busy team and make a real impact in a mission-driven organisation.Applications will be reviewed on a rolling basis so please apply without delay. As a leading charity recruitment specialist and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Brook Street are excited to be supporting the Officer of the Public Guardian (OPG) in their search for a Temporary Administration Assistant, to work onsite, in a temporary, part-time role as quickly as possible. Key Details: Temporary - till the end of May 2026, with possible extension Hourly rate - £12.95/hr, paid weekly in arrears Location - Onsite at Embankment House, Nottingham Hours of work - 20 hours per week. Office hours - Mon - Fri, 8.30 to 12.30, 4hrs per day. Start date - ASAP The role: Working onsite, you will be responsible for supporting an OPG officer in an administrative capacity, who is visually impaired, so you will become their eyes during their decision making. Main Duties: Type out/dictate handwritten information/evidence so the Jaws software can read it. Transfer bank statement figures onto a spreadsheet in a format the Jaws software can read. Create documents that mirror Sirius produced forms (due to the Jaws software not recognising the expanding text boxes on some Sirius forms/documents. This can then be used as an alternative document to record decisions. Cut and paste inputs from the alternative documents (see above) onto the relevant Sirius documents/forms. Publish letters (on Sirius a letter is created in a reading plane, it is then copied over to be published at this point the dimensions of the text need centralising, as if not correctly positioned headers etc can be missed off the letter when sent). Spell check letters/forms as the current software cannot do this. Check that the software has not missed any relevant information on inbound letters, forms and documents (attachments, handwritten alterations/corrections and Decimal points in figures etc). The officer will receive phone calls from Deputies in relation to information that they have requested or instructions that have been sent, you will sometimes have to help them navigate Sirius (open a new Sirius account and bring up the relevant case) as this can take the officer some time due to their software. . Essential Skills: Excellent attention to detail, organisational and time management skills, able to work independently and be proactive Proficient IT skills particularly in the use of Word, Excel, PowerPoint and Outlook. Knowledge of accessibility software e.g. Dragon, Otter AI, Zoomtext and JAWS. Excellent communication skills, both written and verbal Able to work independently and be proactive, plan and deliver own workload Desirable - Experience of working with reasonable adjustments and accessibility barriers. Whilst this role will focus on the needs of people with sight loss, wider experience of working with disabled people is sufficient for this role as the learning is transferable. Experience of producing detailed notes which accurately summarise the main points of conversations/meetings, sometimes to tight deadlines. Candidates applying must be able to pass a clear Standard DBS check and provide proof of Right to Work in the UK, along with 3 years referencing details.Please apply online with your current CV in WORD format. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Nov 03, 2025
Full time
Brook Street are excited to be supporting the Officer of the Public Guardian (OPG) in their search for a Temporary Administration Assistant, to work onsite, in a temporary, part-time role as quickly as possible. Key Details: Temporary - till the end of May 2026, with possible extension Hourly rate - £12.95/hr, paid weekly in arrears Location - Onsite at Embankment House, Nottingham Hours of work - 20 hours per week. Office hours - Mon - Fri, 8.30 to 12.30, 4hrs per day. Start date - ASAP The role: Working onsite, you will be responsible for supporting an OPG officer in an administrative capacity, who is visually impaired, so you will become their eyes during their decision making. Main Duties: Type out/dictate handwritten information/evidence so the Jaws software can read it. Transfer bank statement figures onto a spreadsheet in a format the Jaws software can read. Create documents that mirror Sirius produced forms (due to the Jaws software not recognising the expanding text boxes on some Sirius forms/documents. This can then be used as an alternative document to record decisions. Cut and paste inputs from the alternative documents (see above) onto the relevant Sirius documents/forms. Publish letters (on Sirius a letter is created in a reading plane, it is then copied over to be published at this point the dimensions of the text need centralising, as if not correctly positioned headers etc can be missed off the letter when sent). Spell check letters/forms as the current software cannot do this. Check that the software has not missed any relevant information on inbound letters, forms and documents (attachments, handwritten alterations/corrections and Decimal points in figures etc). The officer will receive phone calls from Deputies in relation to information that they have requested or instructions that have been sent, you will sometimes have to help them navigate Sirius (open a new Sirius account and bring up the relevant case) as this can take the officer some time due to their software. . Essential Skills: Excellent attention to detail, organisational and time management skills, able to work independently and be proactive Proficient IT skills particularly in the use of Word, Excel, PowerPoint and Outlook. Knowledge of accessibility software e.g. Dragon, Otter AI, Zoomtext and JAWS. Excellent communication skills, both written and verbal Able to work independently and be proactive, plan and deliver own workload Desirable - Experience of working with reasonable adjustments and accessibility barriers. Whilst this role will focus on the needs of people with sight loss, wider experience of working with disabled people is sufficient for this role as the learning is transferable. Experience of producing detailed notes which accurately summarise the main points of conversations/meetings, sometimes to tight deadlines. Candidates applying must be able to pass a clear Standard DBS check and provide proof of Right to Work in the UK, along with 3 years referencing details.Please apply online with your current CV in WORD format. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
MOJ-CTSC Crown House Admin Officer - Call Handler Location: Crown House Southfield Rd Loughborough LE11 2TW HYBRID after 10 weeks of training is completed Hourly rate: £12.36 per hour Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm Contract: This a temporary position for 12 months but due to be extended pending performance and business needs.Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer - Call Hander. This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Dealing with customers - Phone and Email Administration Data input Clear and understandable Proactive thinking IT skills Confident with technology List the duties/ responsibilities: Dealing with queries from customers about their case either by telephone or email. You will need to note up cases on the case management system and take any necessary action. Have a positive approach and a can-do attitude. You'll need to be open to change and not be afraid to take on challenges. Have flexibility and the ability to adapt across teams and processes. You'll need to demonstrate flexibility in your thinking and be able to adapt to new situations, including those outside your area. Work in a fast-paced, challenging environment with the customer at the heart of everything we do. Keeping regular contact with court staff at processing sites throughout the country Deliver customer query resolution across various customer contact channels. Consistently meeting performance indicators for accuracy and timeliness is required across all channels. The work is targeted; expectations will be explained during induction, and one to one meeting's will be held regularly with your team leader to discuss your progress. Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave during the first 4 weeks of training period. 10-week training, 1 week induction 7 weeks training and 2 weeks consolidation. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Nov 03, 2025
Full time
MOJ-CTSC Crown House Admin Officer - Call Handler Location: Crown House Southfield Rd Loughborough LE11 2TW HYBRID after 10 weeks of training is completed Hourly rate: £12.36 per hour Working Days/Hours: 37hrs per week. Monday - Friday 9am - 5pm Contract: This a temporary position for 12 months but due to be extended pending performance and business needs.Brook Street in partnership with Ministry of Justice has a fantastic opportunity to join their team as an Admin Officer - Call Hander. This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Dealing with customers - Phone and Email Administration Data input Clear and understandable Proactive thinking IT skills Confident with technology List the duties/ responsibilities: Dealing with queries from customers about their case either by telephone or email. You will need to note up cases on the case management system and take any necessary action. Have a positive approach and a can-do attitude. You'll need to be open to change and not be afraid to take on challenges. Have flexibility and the ability to adapt across teams and processes. You'll need to demonstrate flexibility in your thinking and be able to adapt to new situations, including those outside your area. Work in a fast-paced, challenging environment with the customer at the heart of everything we do. Keeping regular contact with court staff at processing sites throughout the country Deliver customer query resolution across various customer contact channels. Consistently meeting performance indicators for accuracy and timeliness is required across all channels. The work is targeted; expectations will be explained during induction, and one to one meeting's will be held regularly with your team leader to discuss your progress. Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave during the first 4 weeks of training period. 10-week training, 1 week induction 7 weeks training and 2 weeks consolidation. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Nov 03, 2025
Full time
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Are you looking to grow your finance career within a purpose-driven and life-saving charity? We're currently recruiting a Finance Officer for a leading UK charity focused on gynaecological cancer research. This is a permanent, full-time role (35 hours per week) with hybrid working , typically one day per week at their London Bridge office. The salary is £27,000 per annum . About the Role: Reporting to the Head of Finance, you will support the smooth running of finance operations within the charity. This includes processing income and expenditure, managing the purchase ledger, preparing BACS payments, assisting with payroll, supporting month-end reconciliations, and contributing to audits and governance activities. You will also provide ad-hoc finance and administrative support to the wider team. Key Responsibilities: Process and record income from fundraising sources. Liaise with the fundraising team to ensure donations are coded correctly. Manage the purchase ledger, including invoices, staff expenses, and supplier payments. Prepare BACS payments and reconcile supplier statements. Support payroll and pensions processing. Assist with month-end reconciliations, including bank, income, and restricted funds. Support annual audits and general finance governance. Maintain accurate financial data and compliance with policies. Provide ad-hoc finance and administrative support as needed. About You: Experience in a finance role, ideally in fundraising or charity sector. Excellent organisational and administrative skills. Strong numeracy and attention to detail. Confident communicator who works well across teams. Proficient in Microsoft Excel and IT systems. Proactive, adaptable, and able to manage multiple priorities. Experience with Sage 50 and Raiser's Edge NXT (or similar systems).
Nov 03, 2025
Full time
Are you looking to grow your finance career within a purpose-driven and life-saving charity? We're currently recruiting a Finance Officer for a leading UK charity focused on gynaecological cancer research. This is a permanent, full-time role (35 hours per week) with hybrid working , typically one day per week at their London Bridge office. The salary is £27,000 per annum . About the Role: Reporting to the Head of Finance, you will support the smooth running of finance operations within the charity. This includes processing income and expenditure, managing the purchase ledger, preparing BACS payments, assisting with payroll, supporting month-end reconciliations, and contributing to audits and governance activities. You will also provide ad-hoc finance and administrative support to the wider team. Key Responsibilities: Process and record income from fundraising sources. Liaise with the fundraising team to ensure donations are coded correctly. Manage the purchase ledger, including invoices, staff expenses, and supplier payments. Prepare BACS payments and reconcile supplier statements. Support payroll and pensions processing. Assist with month-end reconciliations, including bank, income, and restricted funds. Support annual audits and general finance governance. Maintain accurate financial data and compliance with policies. Provide ad-hoc finance and administrative support as needed. About You: Experience in a finance role, ideally in fundraising or charity sector. Excellent organisational and administrative skills. Strong numeracy and attention to detail. Confident communicator who works well across teams. Proficient in Microsoft Excel and IT systems. Proactive, adaptable, and able to manage multiple priorities. Experience with Sage 50 and Raiser's Edge NXT (or similar systems).
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Nov 03, 2025
Full time
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Harris Hill is delighted to be partnering with a fantastic International development charity to recruit a Junior Trusts and Foundations Officer. This is an exciting new role offering the opportunity to shape and grow the position and work within the Development team to maximise income for projects and programmes. As Junior Trusts and Foundations Officer, you will take administrative responsibility for the Trusts and Foundations database to ensure it is kept up to date and accurate. You will build and nurture relationships with funders, with individual responsibility for a portfolio of predominantly four figure donors. You will research and identify new trusts and foundations and research and compile information needed for funding proposals and impact reports. You will also support with the drafting of proposals to secure unrestricted and restricted income from trusts and foundations. To be considered for this role you will need: Proven research, analysis and reasoning skills Excellent communication skills, both verbal and written. Potential to write compelling and persuasive cases for support from funders Strong attention to detail (including the ability to accurately proofread written work) Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on or call him on Salary: £28,000 - £30,000 Permanent, Full-time (4 days also considered). Location: London with flexible hybrid working (one day per week in the office) Deadline: Friday 7th November at 9am Application process: CV and Cover Letter (max 500 words) Please note that only successful applicants will be contacted with further information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Nov 03, 2025
Full time
Harris Hill is delighted to be partnering with a fantastic International development charity to recruit a Junior Trusts and Foundations Officer. This is an exciting new role offering the opportunity to shape and grow the position and work within the Development team to maximise income for projects and programmes. As Junior Trusts and Foundations Officer, you will take administrative responsibility for the Trusts and Foundations database to ensure it is kept up to date and accurate. You will build and nurture relationships with funders, with individual responsibility for a portfolio of predominantly four figure donors. You will research and identify new trusts and foundations and research and compile information needed for funding proposals and impact reports. You will also support with the drafting of proposals to secure unrestricted and restricted income from trusts and foundations. To be considered for this role you will need: Proven research, analysis and reasoning skills Excellent communication skills, both verbal and written. Potential to write compelling and persuasive cases for support from funders Strong attention to detail (including the ability to accurately proofread written work) Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on or call him on Salary: £28,000 - £30,000 Permanent, Full-time (4 days also considered). Location: London with flexible hybrid working (one day per week in the office) Deadline: Friday 7th November at 9am Application process: CV and Cover Letter (max 500 words) Please note that only successful applicants will be contacted with further information. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Department: BIU & Customer Services Location: Birmingham - Brindley Place Type of Contract: Permanent ( on-site ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: BIU & Customer Services Location: Birmingham - Brindley Place Type of Contract: Permanent ( on-site ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: BIU & Customer Services Location: Birmingham - Brindley Place Type of Contract: Permanent ( on-site ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department: BIU & Customer Services Location: Birmingham - Brindley Place Type of Contract: Permanent ( on-site ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
Nov 03, 2025
Full time
Department: BIU & Customer Services Location: London, Greenford Type of Contract: Fixed Term ( Maternity Cover - 1 year) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare - and more. Our Vision: Changing Lives through Education The Role: The Customer Service Officer is responsible for solving our customers' problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved. What the role involves: Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT. Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Respond with speed and accuracy to email, phone, and in-person enquiries. Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required. About You: Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines. Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Strong written communication abilities, including a professional and inclusive telephone manner. Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively. Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks. Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner. Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity. Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee)
