IT Support Desk Engineer Derby Permanent to £30,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Nov/Dec 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence is essential.
Nov 03, 2025
Full time
IT Support Desk Engineer Derby Permanent to £30,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby. Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP in Nov/Dec 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence is essential.
Penetration Tester - Bristol | Full-Time | Hybrid with Client Travel Salary: £30,000 - £65,000pa (Depending on experience) My client is a UK-based technology and cybersecurity consultancy delivering cutting-edge solutions across sectors including telecoms, finance, defence, rail, and aerospace. With expertise in cybersecurity, software development, and R&D, they work on some of the most critical and challenging projects in the UK and beyond. The Role They're looking for an experienced Penetration Tester to join their expert team in Bristol. You'll be responsible for conducting advanced penetration tests, red team exercises, and vulnerability assessments, helping clients strengthen their defences and reduce risk. What You'll Do Perform penetration testing across networks, systems, and applications Lead vulnerability assessments and red teaming activities Create detailed reports and communicate findings clearly to clients Contribute to internal research and tool development What You'll Bring 2+ years' experience in penetration testing or vulnerability assessment CHECK, Crest, or equivalent certification Strong technical understanding of networks, OS, and security tools (Metasploit, Burp Suite, Nmap, etc.) Excellent communication and problem-solving skills Nice to Have Coding/Scripting (Python, Bash, C#) Web/mobile app testing, reverse engineering, or malware analysis Audit experience (ISO27001, CTAS, CAS(T) Mentoring or leadership capability Why Apply? Join a highly skilled team tackling complex cybersecurity challenges. This role offers real technical variety, professional growth, and the chance to make a tangible impact in the cyber sector. Interested? Apply today or reach out to learn more about this opportunity.
Nov 03, 2025
Full time
Penetration Tester - Bristol | Full-Time | Hybrid with Client Travel Salary: £30,000 - £65,000pa (Depending on experience) My client is a UK-based technology and cybersecurity consultancy delivering cutting-edge solutions across sectors including telecoms, finance, defence, rail, and aerospace. With expertise in cybersecurity, software development, and R&D, they work on some of the most critical and challenging projects in the UK and beyond. The Role They're looking for an experienced Penetration Tester to join their expert team in Bristol. You'll be responsible for conducting advanced penetration tests, red team exercises, and vulnerability assessments, helping clients strengthen their defences and reduce risk. What You'll Do Perform penetration testing across networks, systems, and applications Lead vulnerability assessments and red teaming activities Create detailed reports and communicate findings clearly to clients Contribute to internal research and tool development What You'll Bring 2+ years' experience in penetration testing or vulnerability assessment CHECK, Crest, or equivalent certification Strong technical understanding of networks, OS, and security tools (Metasploit, Burp Suite, Nmap, etc.) Excellent communication and problem-solving skills Nice to Have Coding/Scripting (Python, Bash, C#) Web/mobile app testing, reverse engineering, or malware analysis Audit experience (ISO27001, CTAS, CAS(T) Mentoring or leadership capability Why Apply? Join a highly skilled team tackling complex cybersecurity challenges. This role offers real technical variety, professional growth, and the chance to make a tangible impact in the cyber sector. Interested? Apply today or reach out to learn more about this opportunity.
Lead IT Support Engineer (2nd Line) Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT Support Engineer to play a lead role within their IT Infrastructure. You will be hands on with all things hardware, software and systems, ensuring that IT works effectively across the business. The Role As the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support. The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary. * Liaise and manage with third party suppliers to ensure escalated issues are resolved to satisfaction and that they are proactive in resolving re-occurring issues. * Administer the setup of new hardware and software for new starters (along with ad hoc hardware/software set up across the business). * Monitor hardware, software, and system performance metrics. * Update computer software, as well as upgrading hardware and systems. * Maintain databases and ensure system security. * Provide technical support during new product/system implementations and internal change projects. * Consult with managers and other departments as required * Document processes, assets and perform diagnostic tests. * Train end-users on hardware functionality and software programs. * Keep track of technological advancements and trends in IT support. The Requirements * Experience within IT Helpdesk (ie 2nd line support) * Experience of Microsoft Administration * Ideally you will have experience of working in an Azure CRM/Dynamics Environments in a technical role. * Deep understanding of User configuration, security/management methodologies and O365 administration including SharePoint. * In-depth knowledge of computer hardware, software, platforms and networks. * A mature and proactive approach to problem solving, quickly and effectively. * Proficiency in IT helpdesk administration tools, such as SharePoint, Jira or similar. * Exceptional ability to provide technical support and resolve queries. * Ability to determine IT needs and train end-users. * Experience in documenting processes and monitoring performance metrics. If you are looking for an exciting new challenge to play a pivotal role in a growing business please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Nov 03, 2025
Full time
Lead IT Support Engineer (2nd Line) Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT Support Engineer to play a lead role within their IT Infrastructure. You will be hands on with all things hardware, software and systems, ensuring that IT works effectively across the business. The Role As the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support. The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary. * Liaise and manage with third party suppliers to ensure escalated issues are resolved to satisfaction and that they are proactive in resolving re-occurring issues. * Administer the setup of new hardware and software for new starters (along with ad hoc hardware/software set up across the business). * Monitor hardware, software, and system performance metrics. * Update computer software, as well as upgrading hardware and systems. * Maintain databases and ensure system security. * Provide technical support during new product/system implementations and internal change projects. * Consult with managers and other departments as required * Document processes, assets and perform diagnostic tests. * Train end-users on hardware functionality and software programs. * Keep track of technological advancements and trends in IT support. The Requirements * Experience within IT Helpdesk (ie 2nd line support) * Experience of Microsoft Administration * Ideally you will have experience of working in an Azure CRM/Dynamics Environments in a technical role. * Deep understanding of User configuration, security/management methodologies and O365 administration including SharePoint. * In-depth knowledge of computer hardware, software, platforms and networks. * A mature and proactive approach to problem solving, quickly and effectively. * Proficiency in IT helpdesk administration tools, such as SharePoint, Jira or similar. * Exceptional ability to provide technical support and resolve queries. * Ability to determine IT needs and train end-users. * Experience in documenting processes and monitoring performance metrics. If you are looking for an exciting new challenge to play a pivotal role in a growing business please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Network Engineer - Onsite | Inside IR35 | NPPV3 Cleared We're seeking a highly capable Network Engineer to support a secure, high-availability environment for a critical UK public sector programme. This role sits within a technically mature infrastructure team delivering network design, build, and operational support across multiple secure sites. You'll be joining an environment where reliability, scalability, and compliance are non-negotiable. The successful engineer will play a central role in shaping and maintaining the organisation's LAN architecture, ensuring resilience, performance, and security throughout the network estate. Key Responsibilities Design, implement, and maintain secure LAN infrastructures across multiple physical locations Configure and manage FortiGate Firewalls, including rule sets, VPNs, and policy optimisation Deploy, integrate, and manage Cisco LAN Switches to enterprise standards Lead the build-out of new LAN environments from scratch, including configuration, testing, and documentation Conduct proactive performance monitoring, capacity planning, and incident response Collaborate closely with infrastructure, security, and project delivery teams to ensure seamless service transitions Support audits, compliance checks, and vulnerability remediation within secure networks Essential Skills and Experience Proven experience in enterprise networking with a strong focus on FortiGate Firewalls and Cisco switch configuration Hands-on experience designing and deploying LAN environments (from greenfield through to production) Excellent understanding of routing, switching, VLANs, subnetting, VPNs, and network segmentation Strong knowledge of network security principles, high-availability design, and resilience planning Experience working within secure or regulated environments (Public Sector, Defence, or similar) Ability to produce detailed technical documentation and handover materials Clearance Requirement Active NPPV3 clearance is essential for this role (cannot consider applicants without this level). Contract Details Location: Onsite Contract Type: Inside IR35 Duration: Initial 6 months with likely extensions
Nov 03, 2025
Contractor
Network Engineer - Onsite | Inside IR35 | NPPV3 Cleared We're seeking a highly capable Network Engineer to support a secure, high-availability environment for a critical UK public sector programme. This role sits within a technically mature infrastructure team delivering network design, build, and operational support across multiple secure sites. You'll be joining an environment where reliability, scalability, and compliance are non-negotiable. The successful engineer will play a central role in shaping and maintaining the organisation's LAN architecture, ensuring resilience, performance, and security throughout the network estate. Key Responsibilities Design, implement, and maintain secure LAN infrastructures across multiple physical locations Configure and manage FortiGate Firewalls, including rule sets, VPNs, and policy optimisation Deploy, integrate, and manage Cisco LAN Switches to enterprise standards Lead the build-out of new LAN environments from scratch, including configuration, testing, and documentation Conduct proactive performance monitoring, capacity planning, and incident response Collaborate closely with infrastructure, security, and project delivery teams to ensure seamless service transitions Support audits, compliance checks, and vulnerability remediation within secure networks Essential Skills and Experience Proven experience in enterprise networking with a strong focus on FortiGate Firewalls and Cisco switch configuration Hands-on experience designing and deploying LAN environments (from greenfield through to production) Excellent understanding of routing, switching, VLANs, subnetting, VPNs, and network segmentation Strong knowledge of network security principles, high-availability design, and resilience planning Experience working within secure or regulated environments (Public Sector, Defence, or similar) Ability to produce detailed technical documentation and handover materials Clearance Requirement Active NPPV3 clearance is essential for this role (cannot consider applicants without this level). Contract Details Location: Onsite Contract Type: Inside IR35 Duration: Initial 6 months with likely extensions
The Role: Our client a leading ICP is looking for an experienced Electrical Design Engineer to join their team. You'll be working on HV/LV and EHV systems, up to 132kV, as part of a collaborative and delivery-focused engineering team. This is a fulltime role based in Yorkshire, offering long-term stability and involvement in high-impact projects. Key Responsibilities: Deliver electrical designs for HV/LV networks ranging from 11kV to 132kV Prepare detailed design documentation and drawings Collaborate with project teams to ensure all designs meet technical and regulatory standards Provide support for technical queries and site coordination Attend and contribute to internal and client design reviews Requirements: 4 to 5 years of experience in HV/LV or EHV electrical design Good understanding of UK DNO standards and electrical infrastructure Proficient with design tools such as AutoCAD and Amtech Comfortable with a full-time onsite working environment Strong communication and teamwork skills Preferably holds the right to work in the UK Benefits: Competitive salary (up to 70k depending on experience) Car allowance ( 650/month) or diesel card Opportunity to work on major power infrastructure projects Join a growing and experienced engineering team If you're interested in the role or know someone who might be, please get in touch. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nov 03, 2025
Full time
The Role: Our client a leading ICP is looking for an experienced Electrical Design Engineer to join their team. You'll be working on HV/LV and EHV systems, up to 132kV, as part of a collaborative and delivery-focused engineering team. This is a fulltime role based in Yorkshire, offering long-term stability and involvement in high-impact projects. Key Responsibilities: Deliver electrical designs for HV/LV networks ranging from 11kV to 132kV Prepare detailed design documentation and drawings Collaborate with project teams to ensure all designs meet technical and regulatory standards Provide support for technical queries and site coordination Attend and contribute to internal and client design reviews Requirements: 4 to 5 years of experience in HV/LV or EHV electrical design Good understanding of UK DNO standards and electrical infrastructure Proficient with design tools such as AutoCAD and Amtech Comfortable with a full-time onsite working environment Strong communication and teamwork skills Preferably holds the right to work in the UK Benefits: Competitive salary (up to 70k depending on experience) Car allowance ( 650/month) or diesel card Opportunity to work on major power infrastructure projects Join a growing and experienced engineering team If you're interested in the role or know someone who might be, please get in touch. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Systems Support Engineer £35,000 - £45,000 + BenefitsStroud, GloucestershireHybrid (office & remote) Are you a hands-on technical expert who thrives on solving complex IT and customer challenges? Join a fast-growing, sustainability-focused technology company as a Systems Support Engineer. You'll play a leading role supporting both internal users and a global customer base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts Use remote tools (TeamViewer, RDP, GoToAssist) to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international environment Key Skills & Experience Proven experience in a technical support, helpdesk, or IT support role Strong troubleshooting skills across Windows operating systems (installation, crashes, performance tuning) In-depth networking knowledge: TCP/IP, DNS, DHCP, VPNs, LAN/WAN, plus practical experience of tools like ping, tracert, nslookup Solid hands-on experience with software licensing systems (FlexLM, RLM or similar) Comfortable managing, setting up, and supporting virtual machines (especially Microsoft Hyper-V) Confident using remote support tools and troubleshooting desktop/laptop/peripherals hardware issues Excellent verbal and written communication skills; able to support technical and non-technical users Customer-focused, detail-oriented, proactive and able to work both independently and as part of a team Desirable: Experience supporting specialised/complex software in a SaaS environment Prior work in international or multi-site support teams Basic scripting (PowerShell, Batch), exposure to CI/CD or software build environments Relevant IT certifications (CompTIA A+, Network+, MCP) What's on Offer Competitive salary (£35k-£45k), dependent on experience and skills Flexible hybrid working-split your time between home and the Stroud office Future growth and professional development in a collaborative, high-performing team Opportunity to make a positive environmental impact with your work Inclusive and diverse team culture This is a fantastic opportunity for a technical support and infrastructure problem-solver who wants to work in a growing company where every day is different and your work genuinely matters. Apply now with your CV to take the next step in your support engineering career. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Engineer, Systems Support Engineer, Technical Support Specialist, Infrastructure Support, Windows Support Analyst, Network Support Engineer, Desktop Support, Service Desk Analyst, Helpdesk Engineer, Hyper-V Administrator, Technical Support Analyst, FlexLM, RLM, TeamViewer, CompTIA, MCP. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Nov 03, 2025
Full time
Systems Support Engineer £35,000 - £45,000 + BenefitsStroud, GloucestershireHybrid (office & remote) Are you a hands-on technical expert who thrives on solving complex IT and customer challenges? Join a fast-growing, sustainability-focused technology company as a Systems Support Engineer. You'll play a leading role supporting both internal users and a global customer base, making a real impact on the business and the planet. Key Responsibilities Provide expert technical support for global customers, troubleshooting installation, licensing, network, and performance issues across Windows environments Act as the go-to person for all internal IT support needs, managing networks, hardware, virtual servers (Hyper-V), and user accounts Use remote tools (TeamViewer, RDP, GoToAssist) to diagnose system-level software issues Set up, configure, and maintain Windows desktops, laptops, and local network infrastructure Resolve software licensing and activation queries (e.g. FlexLM, RLM systems) Document support cases, contribute to knowledge base material, and escalate complex technical challenges Collaborate as a supportive team player in a dynamic, international environment Key Skills & Experience Proven experience in a technical support, helpdesk, or IT support role Strong troubleshooting skills across Windows operating systems (installation, crashes, performance tuning) In-depth networking knowledge: TCP/IP, DNS, DHCP, VPNs, LAN/WAN, plus practical experience of tools like ping, tracert, nslookup Solid hands-on experience with software licensing systems (FlexLM, RLM or similar) Comfortable managing, setting up, and supporting virtual machines (especially Microsoft Hyper-V) Confident using remote support tools and troubleshooting desktop/laptop/peripherals hardware issues Excellent verbal and written communication skills; able to support technical and non-technical users Customer-focused, detail-oriented, proactive and able to work both independently and as part of a team Desirable: Experience supporting specialised/complex software in a SaaS environment Prior work in international or multi-site support teams Basic scripting (PowerShell, Batch), exposure to CI/CD or software build environments Relevant IT certifications (CompTIA A+, Network+, MCP) What's on Offer Competitive salary (£35k-£45k), dependent on experience and skills Flexible hybrid working-split your time between home and the Stroud office Future growth and professional development in a collaborative, high-performing team Opportunity to make a positive environmental impact with your work Inclusive and diverse team culture This is a fantastic opportunity for a technical support and infrastructure problem-solver who wants to work in a growing company where every day is different and your work genuinely matters. Apply now with your CV to take the next step in your support engineering career. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Engineer, Systems Support Engineer, Technical Support Specialist, Infrastructure Support, Windows Support Analyst, Network Support Engineer, Desktop Support, Service Desk Analyst, Helpdesk Engineer, Hyper-V Administrator, Technical Support Analyst, FlexLM, RLM, TeamViewer, CompTIA, MCP. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Senior IT Technical Engineer - Up to £50,000 + 10% Bonus Fully remote working You must reside in the UK! Are you a hands-on, technically sharp IT professional ready to take the lead in a dynamic, global environment? My client is looking for a Senior IT Technical Engineer to join their growing team and play a key role in delivering cutting-edge IT capabilities across their international business. This is more than just a support role - it's a chance to shape infrastructure, drive transformation, and work on impactful projects alongside global teams. What's on offer: Up to £50,000 basic salary 10% annual bonus Family Bupa Medical cover 5% pension contribution Fully remote working Working hours: 9am-6pm with a 1-hour lunch break Your Role: As a Senior IT Technical Engineer, you'll be the go-to expert for infrastructure and application support, working closely with the European IT Manager. You'll lead and contribute to projects such as cloud migrations and Microsoft 365 tenant consolidation, while also ensuring smooth day-to-day operations. Key Responsibilities: Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across the business Collaborate with third-party suppliers to resolve technical issues Create high-quality documentation (CMDB, Visio, user guides) Participate in an on-call rota for high-priority incidents (rarely required) Stay ahead of tech trends and recommend improvements What You'll Bring: Proven experience in a similar senior technical role Strong technical skills in: Azure Windows Server Microsoft 365 Intune Networks & Firewalls Familiarity with cloud platforms like Azure and AWS Excellent communication skills - able to engage with both technical and non-technical audiences A proactive, problem-solving mindset and strong attention to detail Ability to manage competing priorities in a fast-paced environment
Nov 03, 2025
Full time
Senior IT Technical Engineer - Up to £50,000 + 10% Bonus Fully remote working You must reside in the UK! Are you a hands-on, technically sharp IT professional ready to take the lead in a dynamic, global environment? My client is looking for a Senior IT Technical Engineer to join their growing team and play a key role in delivering cutting-edge IT capabilities across their international business. This is more than just a support role - it's a chance to shape infrastructure, drive transformation, and work on impactful projects alongside global teams. What's on offer: Up to £50,000 basic salary 10% annual bonus Family Bupa Medical cover 5% pension contribution Fully remote working Working hours: 9am-6pm with a 1-hour lunch break Your Role: As a Senior IT Technical Engineer, you'll be the go-to expert for infrastructure and application support, working closely with the European IT Manager. You'll lead and contribute to projects such as cloud migrations and Microsoft 365 tenant consolidation, while also ensuring smooth day-to-day operations. Key Responsibilities: Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across the business Collaborate with third-party suppliers to resolve technical issues Create high-quality documentation (CMDB, Visio, user guides) Participate in an on-call rota for high-priority incidents (rarely required) Stay ahead of tech trends and recommend improvements What You'll Bring: Proven experience in a similar senior technical role Strong technical skills in: Azure Windows Server Microsoft 365 Intune Networks & Firewalls Familiarity with cloud platforms like Azure and AWS Excellent communication skills - able to engage with both technical and non-technical audiences A proactive, problem-solving mindset and strong attention to detail Ability to manage competing priorities in a fast-paced environment
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Nov 03, 2025
Full time
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
About Health Research Authority: This role sits within Health Research Authority Digital. The digital directorate is responsible for developing, delivering and supporting complex solutions within the HRA's portfolio of UK-wide information systems for health and care research. This includes a major programme to build new systems, and to achieve the successful migration and eventual closure of current systems. The HRA Digital team is a collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors About the role: You will support the delivery and maintenance of Microsoft Azure cloud services. This role involves provisioning resources, monitoring systems, troubleshooting issues, and assisting with cloud migrations. You'll work closely with senior engineers to ensure secure, reliable, and high-performing cloud infrastructure aligned with government digital standards. The role is UK-based remote working with occasional travel to HRA regional offices. Occasional travel and overnight stays may be required. Responsibilities: Build and configure Azure cloud resources (VMs, storage, networks) using Infrastructure-as-Code templates. Monitor performance and health of Azure systems using Azure Monitor. Diagnose and resolve cloud-related incidents and service requests. Implement approved changes, updates, and patches in the Azure environment. Support Azure security controls and monitor for vulnerabilities. Provide technical support and training to internal users. Automate cloud operations using PowerShell, Azure CLI, or similar tools. Identify cost optimization opportunities and recommend improvements. Maintain accurate documentation of cloud configurations and changes. Participate in procurement processes for cloud services and software. Share reports from Azure portal and advise on best practices. Implement and monitor compliance policies within Azure/M365. You will need the following skills: Essential: Degree in computer science, IT, or equivalent professional experience. Microsoft Azure certification (minimum AZ-900). Practical experience with Microsoft Azure services. Basic scripting ability (PowerShell, Azure CLI, Bicep). Commitment to inclusivity and diversity. Desirable: ITIL Foundation certification. Proficiency in .NET. Experience in IT infrastructure or support roles. Strong communication and interpersonal skills. Ability to work independently and in teams. Self-motivated and proactive. Effective documentation and presentation skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Generous pension scheme. Access to a wide range of education and development opportunities. Free eye tests. 2 days paid leave per year for voluntary work. 27 days annual leave (increasing with length of service) + 8 bank holidays. Up to 52 weeks maternity leave. Flexible working policies. Discounts on high street and online products/services. Option to buy and sell additional annual leave. 2 weeks full pay maternity support leave. Interest-free season ticket loans. NHS car lease scheme. Work/life balance policies. Cycle to work scheme. Active diversity & inclusion networks. Interest-free study loans. Future prospects: The possibility of full time employment. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed! Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Nov 03, 2025
Full time
About Health Research Authority: This role sits within Health Research Authority Digital. The digital directorate is responsible for developing, delivering and supporting complex solutions within the HRA's portfolio of UK-wide information systems for health and care research. This includes a major programme to build new systems, and to achieve the successful migration and eventual closure of current systems. The HRA Digital team is a collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors About the role: You will support the delivery and maintenance of Microsoft Azure cloud services. This role involves provisioning resources, monitoring systems, troubleshooting issues, and assisting with cloud migrations. You'll work closely with senior engineers to ensure secure, reliable, and high-performing cloud infrastructure aligned with government digital standards. The role is UK-based remote working with occasional travel to HRA regional offices. Occasional travel and overnight stays may be required. Responsibilities: Build and configure Azure cloud resources (VMs, storage, networks) using Infrastructure-as-Code templates. Monitor performance and health of Azure systems using Azure Monitor. Diagnose and resolve cloud-related incidents and service requests. Implement approved changes, updates, and patches in the Azure environment. Support Azure security controls and monitor for vulnerabilities. Provide technical support and training to internal users. Automate cloud operations using PowerShell, Azure CLI, or similar tools. Identify cost optimization opportunities and recommend improvements. Maintain accurate documentation of cloud configurations and changes. Participate in procurement processes for cloud services and software. Share reports from Azure portal and advise on best practices. Implement and monitor compliance policies within Azure/M365. You will need the following skills: Essential: Degree in computer science, IT, or equivalent professional experience. Microsoft Azure certification (minimum AZ-900). Practical experience with Microsoft Azure services. Basic scripting ability (PowerShell, Azure CLI, Bicep). Commitment to inclusivity and diversity. Desirable: ITIL Foundation certification. Proficiency in .NET. Experience in IT infrastructure or support roles. Strong communication and interpersonal skills. Ability to work independently and in teams. Self-motivated and proactive. Effective documentation and presentation skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Generous pension scheme. Access to a wide range of education and development opportunities. Free eye tests. 2 days paid leave per year for voluntary work. 27 days annual leave (increasing with length of service) + 8 bank holidays. Up to 52 weeks maternity leave. Flexible working policies. Discounts on high street and online products/services. Option to buy and sell additional annual leave. 2 weeks full pay maternity support leave. Interest-free season ticket loans. NHS car lease scheme. Work/life balance policies. Cycle to work scheme. Active diversity & inclusion networks. Interest-free study loans. Future prospects: The possibility of full time employment. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed! Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
MFK Recruitment
Newcastle Upon Tyne, Tyne And Wear
Senior Network Infrastructure Engineer - Newcastle (Hybrid) Over the last 5 years, MFK Recruitment has placed 45 IT professionals with this company, and 32 are still thriving there today ! The Senior Network Infrastructure Engineer Role : We're looking for a Senior Network Infrastructure Engineer to join a dynamic MSP team in Newcastle. You'll be supporting a mix of on-prem, hybrid, and cloud environments, helping clients solve complex network challenges, and mentoring junior engineers along the way. What You'll Do: As the Senior Network Infrastructure Engineer, you'll serve as the go-to escalation point for complex network & infrastructure issues. Maintain LAN/WAN, VPN, Wi-Fi, firewall, and Azure environments, including Azure Virtual Desktop. Configure and troubleshoot network devices across platforms like Cisco, Fortinet, HP, and Aruba. Collaborate with clients and vendors to deliver secure, scalable network solutions. Assist with network migrations and modernisation projects. Keep detailed documentation and provide guidance to first- and second-line engineers. What We're Looking For: 3-5 years' experience in IT support or network engineering within an MSP. Hands-on experience with hybrid networks (on-prem, virtualised, Azure). Strong technical knowledge of TCP/IP, DNS, DHCP, VLANs, routing, firewalls, and VPNs. Hands-on experience with network infrastructure (Cisco, Fortinet, HP, Ubiquiti, or Aruba). Familiarity with legacy infrastructure (AD, RDS, VMware/Hyper-V environments). Knowledge of monitoring and management tools (PRTG, SolarWinds, Zabbix, Azure Monitor, Intune). Strong understanding of network and cloud security principles. Experience with Azure Virtual Desktop (session hosts, FSLogix, networking). Certifications are a plus: CCNA/CCNP, CompTIA Network+/Security+, Azure Network Engineer Associate, ITIL Foundation. Excellent communication, troubleshooting, and customer service skills. Why You'll Love It: Hybrid working: 2 days remote. Salary: Up to £50,000. Join a fast-growing company with ongoing opportunities for career growth. Work alongside talented engineers and make a real impact for clients. If you're passionate about networks, love problem-solving, and want to grow in a supportive MSP environment, we want to hear from you!
Nov 03, 2025
Full time
Senior Network Infrastructure Engineer - Newcastle (Hybrid) Over the last 5 years, MFK Recruitment has placed 45 IT professionals with this company, and 32 are still thriving there today ! The Senior Network Infrastructure Engineer Role : We're looking for a Senior Network Infrastructure Engineer to join a dynamic MSP team in Newcastle. You'll be supporting a mix of on-prem, hybrid, and cloud environments, helping clients solve complex network challenges, and mentoring junior engineers along the way. What You'll Do: As the Senior Network Infrastructure Engineer, you'll serve as the go-to escalation point for complex network & infrastructure issues. Maintain LAN/WAN, VPN, Wi-Fi, firewall, and Azure environments, including Azure Virtual Desktop. Configure and troubleshoot network devices across platforms like Cisco, Fortinet, HP, and Aruba. Collaborate with clients and vendors to deliver secure, scalable network solutions. Assist with network migrations and modernisation projects. Keep detailed documentation and provide guidance to first- and second-line engineers. What We're Looking For: 3-5 years' experience in IT support or network engineering within an MSP. Hands-on experience with hybrid networks (on-prem, virtualised, Azure). Strong technical knowledge of TCP/IP, DNS, DHCP, VLANs, routing, firewalls, and VPNs. Hands-on experience with network infrastructure (Cisco, Fortinet, HP, Ubiquiti, or Aruba). Familiarity with legacy infrastructure (AD, RDS, VMware/Hyper-V environments). Knowledge of monitoring and management tools (PRTG, SolarWinds, Zabbix, Azure Monitor, Intune). Strong understanding of network and cloud security principles. Experience with Azure Virtual Desktop (session hosts, FSLogix, networking). Certifications are a plus: CCNA/CCNP, CompTIA Network+/Security+, Azure Network Engineer Associate, ITIL Foundation. Excellent communication, troubleshooting, and customer service skills. Why You'll Love It: Hybrid working: 2 days remote. Salary: Up to £50,000. Join a fast-growing company with ongoing opportunities for career growth. Work alongside talented engineers and make a real impact for clients. If you're passionate about networks, love problem-solving, and want to grow in a supportive MSP environment, we want to hear from you!
Information Security Engineer Birmingham, West Midlands Full time Permanent £50,000 - £55,000 Per Annum, Plus Benefis Package Our leading services client in Birmingham is seeking a highly skilled Information Security Engineer/Analyst on a full time basis, to help strengthen their Cyber Security posture and safeguard their systems and data. Reporting directly to the Head of IT this is a hands-on technical role focused on securing enterprise applications, infrastructure, and sensitive data. You'll be instrumental in implementing and maintaining robust security measures, conducting assessments, and responding to incidents. Collaboration across departments will be key to embedding security best practices throughout the organisation. Key Duties & Responsibilities: Evaluate application architecture, source code, and third-party integration's for security risks Support secure software development lifecycle (SDLC) processes and promote secure coding standards Identify and remediate vulnerabilities using industry-standard tools Administer and configure security technologies (e.g., firewalls, SIEM, IDS/IPS, endpoint protection) Oversee access controls and identity management systems Conduct penetration testing and routine vulnerability scans Monitor networks and systems for threats; lead incident response efforts Perform root cause analysis and maintain incident response protocols Recommend enhancements to improve overall security posture Deliver security awareness training and ensure compliance with policies Produce monthly security reports and maintain documentation Required Skills & Experience: Recent and significant experience in cyber security or information security roles Familiarity with frameworks such as MITRE ATT&CK, NIST, ISO 27001, Cyber Essentials+ Hands-on experience with tools like Nessus, Qualys, SIEM, EDR, DLP, VPNs, and firewalls Strong understanding of network protocols (TCP/IP, DNS, HTTP, SSH) and segmentation Knowledge of Zero Trust architecture and cloud-native security practices Proficiency in identity and access management (Azure AD, MFA, SSO, RBAC) Skilled in log analysis, threat detection, and incident handling Excellent communication and stakeholder engagement abilities Certifications such as CEH, OSCP, CISSP, Security+, or GSEC are advantageous Benefits: 4% Pension Life Insurance 3 x salary 25 days annual leave plus stautory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Nov 03, 2025
Full time
Information Security Engineer Birmingham, West Midlands Full time Permanent £50,000 - £55,000 Per Annum, Plus Benefis Package Our leading services client in Birmingham is seeking a highly skilled Information Security Engineer/Analyst on a full time basis, to help strengthen their Cyber Security posture and safeguard their systems and data. Reporting directly to the Head of IT this is a hands-on technical role focused on securing enterprise applications, infrastructure, and sensitive data. You'll be instrumental in implementing and maintaining robust security measures, conducting assessments, and responding to incidents. Collaboration across departments will be key to embedding security best practices throughout the organisation. Key Duties & Responsibilities: Evaluate application architecture, source code, and third-party integration's for security risks Support secure software development lifecycle (SDLC) processes and promote secure coding standards Identify and remediate vulnerabilities using industry-standard tools Administer and configure security technologies (e.g., firewalls, SIEM, IDS/IPS, endpoint protection) Oversee access controls and identity management systems Conduct penetration testing and routine vulnerability scans Monitor networks and systems for threats; lead incident response efforts Perform root cause analysis and maintain incident response protocols Recommend enhancements to improve overall security posture Deliver security awareness training and ensure compliance with policies Produce monthly security reports and maintain documentation Required Skills & Experience: Recent and significant experience in cyber security or information security roles Familiarity with frameworks such as MITRE ATT&CK, NIST, ISO 27001, Cyber Essentials+ Hands-on experience with tools like Nessus, Qualys, SIEM, EDR, DLP, VPNs, and firewalls Strong understanding of network protocols (TCP/IP, DNS, HTTP, SSH) and segmentation Knowledge of Zero Trust architecture and cloud-native security practices Proficiency in identity and access management (Azure AD, MFA, SSO, RBAC) Skilled in log analysis, threat detection, and incident handling Excellent communication and stakeholder engagement abilities Certifications such as CEH, OSCP, CISSP, Security+, or GSEC are advantageous Benefits: 4% Pension Life Insurance 3 x salary 25 days annual leave plus stautory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
The Role: We are looking for a Cloud Security Engineer with experience on AWS, to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that is designing and building resilient and secure Cloud environments that proactively prevent security threats. You will typically have industry accreditations like AWS Certified Security - Specialty The main responsibilities of the position include: Design and build resilient Cloud infrastructures that are protected against security threats Develop and assess Cloud security solutions to secure systems, databases and networks Conduct assessment and make recommendations to ensure that appropriate controls are in place Gain insight into security incidents and threats by monitoring/analyzing logs and performing vulnerability assessments Participate in efforts that shape the company's security policies, procedures and standards for use in Cloud environments Create technical and managerial level security reports for Cloud-based applications and infrastructure Implement and tests network and security Disaster Recovery procedures to ensure business continuity Monitor use of sensitive data and regulates access to safeguard information Ensure the confidentiality and integrity of data during transmission, storage and processing Review violations of security procedures and discusses procedures with violators to ensure they are not repeated Provide support to end users regarding network and security related issues Main requirements: BSc/MSc in Information Security or any other related field Minimum 1 year working experience in Information Security, with proven focus in Cloud Security Deep technical knowledge of Amazon Web Services (AWS). Expertise in Microsoft Azure and Oracle Cloud will be considered an advantage Hands-on experience on AWS services such as IAM, Organizations, SSO, VPC, Transit Gateway, S3, EC2, RDS, ELB, CloudTrail, Config, Inspector, GuardDuty, WAF, etc Clear understanding of current threats to Cloud infrastructure and advanced knowledge of securing such environments Experience in DevSecOps methodologies is considered a plus Experience building and deploying applications to the cloud (AWS, Azure, etc.) using Infrastructure as Code tools such as Terraform is considered a plus Expertise in container security is considered a plus Ability to work autonomously with minimum supervision and to integrate well within a team Excellent problem solving and analytical skills Ability to quickly learn new technologies in depth Benefit from: Attractive remuneration Food allowance Intellectually stimulating work environment Continuous personal development and international training opportunities
Nov 03, 2025
Full time
The Role: We are looking for a Cloud Security Engineer with experience on AWS, to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that is designing and building resilient and secure Cloud environments that proactively prevent security threats. You will typically have industry accreditations like AWS Certified Security - Specialty The main responsibilities of the position include: Design and build resilient Cloud infrastructures that are protected against security threats Develop and assess Cloud security solutions to secure systems, databases and networks Conduct assessment and make recommendations to ensure that appropriate controls are in place Gain insight into security incidents and threats by monitoring/analyzing logs and performing vulnerability assessments Participate in efforts that shape the company's security policies, procedures and standards for use in Cloud environments Create technical and managerial level security reports for Cloud-based applications and infrastructure Implement and tests network and security Disaster Recovery procedures to ensure business continuity Monitor use of sensitive data and regulates access to safeguard information Ensure the confidentiality and integrity of data during transmission, storage and processing Review violations of security procedures and discusses procedures with violators to ensure they are not repeated Provide support to end users regarding network and security related issues Main requirements: BSc/MSc in Information Security or any other related field Minimum 1 year working experience in Information Security, with proven focus in Cloud Security Deep technical knowledge of Amazon Web Services (AWS). Expertise in Microsoft Azure and Oracle Cloud will be considered an advantage Hands-on experience on AWS services such as IAM, Organizations, SSO, VPC, Transit Gateway, S3, EC2, RDS, ELB, CloudTrail, Config, Inspector, GuardDuty, WAF, etc Clear understanding of current threats to Cloud infrastructure and advanced knowledge of securing such environments Experience in DevSecOps methodologies is considered a plus Experience building and deploying applications to the cloud (AWS, Azure, etc.) using Infrastructure as Code tools such as Terraform is considered a plus Expertise in container security is considered a plus Ability to work autonomously with minimum supervision and to integrate well within a team Excellent problem solving and analytical skills Ability to quickly learn new technologies in depth Benefit from: Attractive remuneration Food allowance Intellectually stimulating work environment Continuous personal development and international training opportunities
Service Desk Support Engineer Job Description Our client is seeking a proactive and customer-focused Service Desk Support Engineer to join their team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for users, no matter the time of day. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services. Working Hours : This role requires the ability to work in a 24/7/365 rotational shift pattern, including nights, weekends, and public holidays. Flexibility and a positive attitude are essential for success in this role. Key Accountabilities / Responsibilities: Serve as the primary point of contact for all IT-related inquiries and incidents from end-users via phone, email, or ticketing system. Troubleshoot and resolve issues related to operating systems, applications, printers, networks, and other IT-related tools. Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate unresolved issues to other support teams as necessary. Monitor system alerts and perform routine checks to ensure IT services are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles. Experience: A degree or equivalent qualification in engineering (or a related field). Proven experience in IT support, technical support, or helpdesk roles Technical Skills: Familiarity with relevant engineering tools, programming languages, or technologies. Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Overview: Position - Service Desk Support Engineer - Permanent Location - Shrivenham, Swindon (Rotational Hybrid) Salary - £26k - £30k Only apply for this role if you currently hold the specific Government Security Clearance or are eligible for Government Security Clearance.Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time. This is a Permanent Role
Nov 03, 2025
Full time
Service Desk Support Engineer Job Description Our client is seeking a proactive and customer-focused Service Desk Support Engineer to join their team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for users, no matter the time of day. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services. Working Hours : This role requires the ability to work in a 24/7/365 rotational shift pattern, including nights, weekends, and public holidays. Flexibility and a positive attitude are essential for success in this role. Key Accountabilities / Responsibilities: Serve as the primary point of contact for all IT-related inquiries and incidents from end-users via phone, email, or ticketing system. Troubleshoot and resolve issues related to operating systems, applications, printers, networks, and other IT-related tools. Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness. Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting. Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution. Prioritise and escalate unresolved issues to other support teams as necessary. Monitor system alerts and perform routine checks to ensure IT services are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles. Experience: A degree or equivalent qualification in engineering (or a related field). Proven experience in IT support, technical support, or helpdesk roles Technical Skills: Familiarity with relevant engineering tools, programming languages, or technologies. Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint). Strong desire to learn and develop technical skills. Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms. Overview: Position - Service Desk Support Engineer - Permanent Location - Shrivenham, Swindon (Rotational Hybrid) Salary - £26k - £30k Only apply for this role if you currently hold the specific Government Security Clearance or are eligible for Government Security Clearance.Due to the nature of work undertaken at our client's site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to sole British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level.Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don't hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time. This is a Permanent Role
2nd line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week The 2nd Line Help Desk Engineer will take ownership of more complex incidents escalated from 1st Line, perform deeper diagnostics, manage escalations, undertake projects, and ensure our clients' IT infrastructure remains robust and proactive. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 2nd line help desk engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft 365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS/Hosting. Assist with design, installation, maintenance and support of infrastructure (servers, storage, network devices, firewalls, access control). Work closely with 1st Line team to provide guidance, ensure smooth hand-over, maintain knowledge base and drive continuous improvement. Participate in change management, patching rollouts, service improvements and SLA/quality assurance. Provide expert support for telephony and VoIP systems, business mobile networks, intercoms and associated connectivity. Perform root-cause analysis for recurring incidents and implement corrective/preventative measures. Monitor system health, performance and proactively identify vulnerabilities Liaise with vendors, escalate issues externally where necessary, and act as point of contact for third-party services. Provide occasional onsite support when required. Deliver excellent customer experience and maintain professional client relationships. The ideal candidate will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/VoIP systems, business mobile networks, connectivity services. Good understanding of cybersecurity best practices, backup & continuity solutions. Excellent analytical, troubleshooting and diagnostic skills. Strong customer service and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask). Experience with CCTV, access control, analytics/AI systems (given company's security services). Strong scripting/automation skills (PowerShell, etc.) for process improvement.
Nov 03, 2025
Full time
2nd line help desk Doncaster, on site Full time, Permanent. £24,000 - £28,000 (DOE) 4 day working week The 2nd Line Help Desk Engineer will take ownership of more complex incidents escalated from 1st Line, perform deeper diagnostics, manage escalations, undertake projects, and ensure our clients' IT infrastructure remains robust and proactive. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced maternity and paternity Free on-site parking Casual dress Sick pay Access to SmartHealth Regular team events and social gatherings As a 2nd line help desk engineer, you will be responsible for: Handle escalated 2nd line support incidents, including troubleshooting server systems, networks, telephony, security, cloud services and more. Diagnose and resolve issues related to Microsoft 365, Azure, SharePoint, Exchange, hybrid connectivity, VPNs, WiFi/guest networks, domains/DNS/Hosting. Assist with design, installation, maintenance and support of infrastructure (servers, storage, network devices, firewalls, access control). Work closely with 1st Line team to provide guidance, ensure smooth hand-over, maintain knowledge base and drive continuous improvement. Participate in change management, patching rollouts, service improvements and SLA/quality assurance. Provide expert support for telephony and VoIP systems, business mobile networks, intercoms and associated connectivity. Perform root-cause analysis for recurring incidents and implement corrective/preventative measures. Monitor system health, performance and proactively identify vulnerabilities Liaise with vendors, escalate issues externally where necessary, and act as point of contact for third-party services. Provide occasional onsite support when required. Deliver excellent customer experience and maintain professional client relationships. The ideal candidate will be: Proven experience (typically 2-4+ years) in a 2nd line support or infrastructure support role (ideally in an MSP environment). Strong technical knowledge of Windows Server (2016/2019/2022), Active Directory, Azure, Microsoft 365, Exchange, SharePoint, Office 365, databases. Network infrastructure experience: LAN/WAN, routing/switching, VPNs, firewalls, WiFi, guest networks, DNS/DHCP. Experience with telephony/VoIP systems, business mobile networks, connectivity services. Good understanding of cybersecurity best practices, backup & continuity solutions. Excellent analytical, troubleshooting and diagnostic skills. Strong customer service and communication skills Able to work under pressure and meet SLAs Self-motivated, with a willingness to mentor 1st Line engineers and help build a knowledge-rich environment. Desirable Microsoft Certified: Azure Administrator Associate, Modern Desktop Administrator, Messaging Administrator etc. Cisco CCNA/CCNP or equivalent networking certification. ITIL Foundation/Practitioner. Experience with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask). Experience with CCTV, access control, analytics/AI systems (given company's security services). Strong scripting/automation skills (PowerShell, etc.) for process improvement.
1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support / Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an individual. A supportive senior management team with a history of stability who lead with their values, a business with a heart who truly care about their staff with the autonomy for your voice to be heard. What You'll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is keen to develop their career in a dynamic MSP environment. Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits Use RMM tools for daily proactive maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves, and network rollouts Maintain accurate system documentation and client environment records Provide onboarding, training, and technical guidance to users What We're Looking For Previous experience in an IT support role (1st or 2nd line) , preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server , Microsoft 365 , and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business use (essential) Organised, proactive, and comfortable working independently or as part of a team Familiarity with IT ticketing systems and escalation procedures What's In It for You? A varied and rewarding role within a respected MSP Exposure to a wide range of IT environments and technologies Ongoing training and support Opportunities for progression and career development Competitive salary and employee benefits Stability and ability to work autonomously Sound Good? Let's Talk! If you think you'd be a great fit, we'd love to hear from you. Hit "Apply Now" . A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
Nov 03, 2025
Full time
1st/2nd Line IT Support Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9am-5.30pm Sector: IT Support / Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly 20 years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and most importantly being treated as an individual. A supportive senior management team with a history of stability who lead with their values, a business with a heart who truly care about their staff with the autonomy for your voice to be heard. What You'll Be Doing We want to speak with 1st/2nd Line IT Support Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite support and is keen to develop their career in a dynamic MSP environment. Provide 1st and 2nd line IT support to clients via phone, remote access, and site visits Use RMM tools for daily proactive maintenance and monitoring Install and troubleshoot a wide range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves, and network rollouts Maintain accurate system documentation and client environment records Provide onboarding, training, and technical guidance to users What We're Looking For Previous experience in an IT support role (1st or 2nd line) , preferably in an MSP or fast-paced environment Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs) Experience with Windows Server , Microsoft 365 , and virtualisation (Hyper-V) Confident communicator with excellent client-facing and problem-solving skills Full UK driving licence and access to a vehicle insured for business use (essential) Organised, proactive, and comfortable working independently or as part of a team Familiarity with IT ticketing systems and escalation procedures What's In It for You? A varied and rewarding role within a respected MSP Exposure to a wide range of IT environments and technologies Ongoing training and support Opportunities for progression and career development Competitive salary and employee benefits Stability and ability to work autonomously Sound Good? Let's Talk! If you think you'd be a great fit, we'd love to hear from you. Hit "Apply Now" . A note from us We get so many applications that in some instances we are unable to offer individual feedback. If your application is successful, you will be contacted within 5 working days. If you want to call us for a confidential chat about any other vacancies or some guidance, we are happy to help.
Senior Infrastructure Engineer Location: Ilford, Essex Hybrid Working £40,000 - £53,000 Basic Salary Are you a seasoned Infrastructure Engineer looking to make a meaningful impact in a dynamic enterprise environment? We are seeking a highly skilled professional to join our team and play a pivotal role in supporting and evolving our cloud-first infrastructure landscape. Key Responsibilities As a Senior Infrastructure Engineer, you will: Provide expert 3rd line technical support across a large enterprise environment. Lead on Azure networking and Microsoft technology implementations. Drive the adoption and integration of key technologies, including 3rd party SaaS products, with a strong emphasis on security and Single Sign-On (SSO). Core Technical Capabilities Microsoft Azure Administration - Manage and secure our cloud estate. ARM/Bicep - Deliver infrastructure-as-code for consistent and automated deployments. Azure DevOps & CI/CD Pipelines - Enable agile delivery and automation. Microsoft 365 Suite - Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise Microsoft Intune - Manage devices securely across corporate and BYOD environments. Azure Device Management - Provision and monitor endpoints with Autopilot and Defender for Endpoint. Windows Autopilot & Endpoint Analytics - Enhance onboarding and user experience. Patch Management & Compliance Reporting - Maintain security and regulatory compliance. Experience & Knowledge Proven experience with Infrastructure as Code and modern deployment technologies. Strong background in technical documentation, strategy, and solution design. Experience integrating security products into complex environments. Familiarity with Zero Trust Network Access solutions (e.g., Zscaler - Advantage). Knowledge of proxy networks, Zscaler routing, and Meraki (Advantage). Experience supporting large-scale enterprise cloud environments. Advanced knowledge of Microsoft Intune and automated deployment techniques (Advantage).
Nov 03, 2025
Full time
Senior Infrastructure Engineer Location: Ilford, Essex Hybrid Working £40,000 - £53,000 Basic Salary Are you a seasoned Infrastructure Engineer looking to make a meaningful impact in a dynamic enterprise environment? We are seeking a highly skilled professional to join our team and play a pivotal role in supporting and evolving our cloud-first infrastructure landscape. Key Responsibilities As a Senior Infrastructure Engineer, you will: Provide expert 3rd line technical support across a large enterprise environment. Lead on Azure networking and Microsoft technology implementations. Drive the adoption and integration of key technologies, including 3rd party SaaS products, with a strong emphasis on security and Single Sign-On (SSO). Core Technical Capabilities Microsoft Azure Administration - Manage and secure our cloud estate. ARM/Bicep - Deliver infrastructure-as-code for consistent and automated deployments. Azure DevOps & CI/CD Pipelines - Enable agile delivery and automation. Microsoft 365 Suite - Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise Microsoft Intune - Manage devices securely across corporate and BYOD environments. Azure Device Management - Provision and monitor endpoints with Autopilot and Defender for Endpoint. Windows Autopilot & Endpoint Analytics - Enhance onboarding and user experience. Patch Management & Compliance Reporting - Maintain security and regulatory compliance. Experience & Knowledge Proven experience with Infrastructure as Code and modern deployment technologies. Strong background in technical documentation, strategy, and solution design. Experience integrating security products into complex environments. Familiarity with Zero Trust Network Access solutions (e.g., Zscaler - Advantage). Knowledge of proxy networks, Zscaler routing, and Meraki (Advantage). Experience supporting large-scale enterprise cloud environments. Advanced knowledge of Microsoft Intune and automated deployment techniques (Advantage).
Cyber Security Engineer Location: Leeds City Centre (Hybrid: 3 days in the office, 2 days remote) Job Type: Full-Time Reports To: Security Operations Manager Salary: £30,000 - £45,000 + On-Call Allowance + Benefits Working Hours: 09:30-18:00 (core business hours are 08:00-18:00) On-Call: 1-in-4 rotation with allowance, providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and a willingness to learn advanced security technologies. This role is ideal for someone with 1-2 years of experience who wants to develop their skills in a supportive, growth-focused environment. Role Overview As a Cyber Security Engineer within the Security Operations Center (SOC), you will help manage and support customer network security environments. You'll work on firewall configurations, troubleshooting, and incident response, while gaining exposure to SIEM tools and advanced security solutions. Full training and development opportunities will be provided. Key Responsibilities Monitor and manage client firewalls, VPNs, and network devices using centralized monitoring platforms and vendor tools. Perform firewall rule changes, security policy updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system and provide status updates to clients as needed. Collaborate with internal SOC and engineering teams to resolve complex incidents. Gain exposure to SIEM alert triage and basic investigation using Microsoft Sentinel or LogPoint (training provided). Essential Skills & Experience 1-2+ years of experience in a networking or firewall support role (or equivalent hands-on experience). Strong understanding of networking fundamentals: TCP/IP, routing, NAT, VPN, DNS, VLANs. Basic exposure to firewall technologies (Fortinet or Check Point preferred). Ability to troubleshoot connectivity issues using tools like ping, traceroute, and log analysis. Familiarity with ticketing systems and remote monitoring tools. Strong communication and documentation skills. Desirable Skills & Experience Hands-on experience with Fortinet FortiGate and/or Check Point SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing cybersecurity business with a strong technical reputation. Gain exposure to enterprise-level network environments and leading firewall vendors. Work alongside experienced security professionals in a supportive team. Opportunities for training, certifications, and long-term career growth. Hybrid working model, on-call rotation bonuses, and a comprehensive benefits package.
Nov 02, 2025
Full time
Cyber Security Engineer Location: Leeds City Centre (Hybrid: 3 days in the office, 2 days remote) Job Type: Full-Time Reports To: Security Operations Manager Salary: £30,000 - £45,000 + On-Call Allowance + Benefits Working Hours: 09:30-18:00 (core business hours are 08:00-18:00) On-Call: 1-in-4 rotation with allowance, providing 24/7 coverage Company Overview The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response. As demand for managed firewall and security services grows, my client is looking for a Cyber Security Engineer with strong networking fundamentals and a willingness to learn advanced security technologies. This role is ideal for someone with 1-2 years of experience who wants to develop their skills in a supportive, growth-focused environment. Role Overview As a Cyber Security Engineer within the Security Operations Center (SOC), you will help manage and support customer network security environments. You'll work on firewall configurations, troubleshooting, and incident response, while gaining exposure to SIEM tools and advanced security solutions. Full training and development opportunities will be provided. Key Responsibilities Monitor and manage client firewalls, VPNs, and network devices using centralized monitoring platforms and vendor tools. Perform firewall rule changes, security policy updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices. Investigate and troubleshoot connectivity, performance, and security issues across client networks. Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs. Conduct routine maintenance and health checks on firewall appliances and associated infrastructure. Document changes, issues, and resolutions in the ticketing system and provide status updates to clients as needed. Collaborate with internal SOC and engineering teams to resolve complex incidents. Gain exposure to SIEM alert triage and basic investigation using Microsoft Sentinel or LogPoint (training provided). Essential Skills & Experience 1-2+ years of experience in a networking or firewall support role (or equivalent hands-on experience). Strong understanding of networking fundamentals: TCP/IP, routing, NAT, VPN, DNS, VLANs. Basic exposure to firewall technologies (Fortinet or Check Point preferred). Ability to troubleshoot connectivity issues using tools like ping, traceroute, and log analysis. Familiarity with ticketing systems and remote monitoring tools. Strong communication and documentation skills. Desirable Skills & Experience Hands-on experience with Fortinet FortiGate and/or Check Point SmartConsole. Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided). Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+). Knowledge of ITIL processes and service management best practices. Familiarity with cloud networking and security (AWS, Azure). Awareness of scripting or automation (Python, PowerShell). Why Join? Be part of a fast-growing cybersecurity business with a strong technical reputation. Gain exposure to enterprise-level network environments and leading firewall vendors. Work alongside experienced security professionals in a supportive team. Opportunities for training, certifications, and long-term career growth. Hybrid working model, on-call rotation bonuses, and a comprehensive benefits package.
IT Support Engineer Location: London (onsite five days a week) Salary: £28,000-£40,000 About the Role We are looking for a talented and motivated IT Support Engineer who is passionate about technology and enjoys helping people solve problems. You will be the go to person for a variety of clients, delivering both remote and on-site support while ensuring every interaction leaves a positive impression.As the IT Support Engineer , one day you could be resolving a complex networking issue and the next you might be setting up a new cloud environment or assisting with infrastructure improvements that keep businesses running smoothly. You will work as part of a close and supportive team that values collaboration, technical excellence and genuine customer care.Technical Requirements for the IT Support Engineer: The ideal IT Support Engineer will have hands-on experience and confidence working with the following technologies and concepts: Office 365 administration and support Veeam for backup and disaster recovery Strong understanding of network troubleshooting including connectivity, Pings, firewalls, DNS, DHCP and TCP IP VMware virtualisation technologies Experience supporting both Windows and macOS environments What You Will Be Doing as an IT Support Engineer: Take full ownership of technical issues from start to finish, ensuring clients feel supported throughout the process. Troubleshoot and resolve complex technical challenges across a wide range of systems, platforms and networks. Carry out occasional on-site visits to client locations across London to provide hands on support when required. Communicate clearly with clients, providing regular updates and setting realistic expectations. Manage your workload effectively, balancing multiple priorities while maintaining high standards. Record all time, notes and updates accurately to maintain transparency and clear reporting. Look for ways to improve services, processes and solutions while adding value for clients wherever possible. What We Are Looking for in an IT Support Engineer A strong background in IT support and service delivery, ideally within a managed service provider or similar environment. Excellent communication skills and the ability to explain technical concepts clearly to all audiences. A proactive and solution-focused mindset with a genuine desire to help clients. Solid technical understanding across infrastructure, networking, cloud services and cybersecurity. Strong organisational skills with the ability to manage multiple tasks without compromising quality. A collaborative approach and willingness to share knowledge with others. If you're interested in find out more about this IT Support Engineer position then please apply!
Nov 02, 2025
Full time
IT Support Engineer Location: London (onsite five days a week) Salary: £28,000-£40,000 About the Role We are looking for a talented and motivated IT Support Engineer who is passionate about technology and enjoys helping people solve problems. You will be the go to person for a variety of clients, delivering both remote and on-site support while ensuring every interaction leaves a positive impression.As the IT Support Engineer , one day you could be resolving a complex networking issue and the next you might be setting up a new cloud environment or assisting with infrastructure improvements that keep businesses running smoothly. You will work as part of a close and supportive team that values collaboration, technical excellence and genuine customer care.Technical Requirements for the IT Support Engineer: The ideal IT Support Engineer will have hands-on experience and confidence working with the following technologies and concepts: Office 365 administration and support Veeam for backup and disaster recovery Strong understanding of network troubleshooting including connectivity, Pings, firewalls, DNS, DHCP and TCP IP VMware virtualisation technologies Experience supporting both Windows and macOS environments What You Will Be Doing as an IT Support Engineer: Take full ownership of technical issues from start to finish, ensuring clients feel supported throughout the process. Troubleshoot and resolve complex technical challenges across a wide range of systems, platforms and networks. Carry out occasional on-site visits to client locations across London to provide hands on support when required. Communicate clearly with clients, providing regular updates and setting realistic expectations. Manage your workload effectively, balancing multiple priorities while maintaining high standards. Record all time, notes and updates accurately to maintain transparency and clear reporting. Look for ways to improve services, processes and solutions while adding value for clients wherever possible. What We Are Looking for in an IT Support Engineer A strong background in IT support and service delivery, ideally within a managed service provider or similar environment. Excellent communication skills and the ability to explain technical concepts clearly to all audiences. A proactive and solution-focused mindset with a genuine desire to help clients. Solid technical understanding across infrastructure, networking, cloud services and cybersecurity. Strong organisational skills with the ability to manage multiple tasks without compromising quality. A collaborative approach and willingness to share knowledge with others. If you're interested in find out more about this IT Support Engineer position then please apply!
Infrastructure & Application Engineer Location: London (N1) - Onsite role Salary:£60,000 + Benefits Join a forward-thinking London organisation undergoing major technology transformation. This role blends hands-on infrastructure engineering with deep ownership of application support and migrations - ideal for someone who thrives in fast-moving change environments. What You'll Do Lead and support application migrations to modern platforms (cloud & on-prem) Own application lifecycle - deployment, configuration, upgrades & performance tuning Troubleshoot complex issues across servers, networks, databases & integrations Enhance monitoring, automation and resilience across core services Collaborate with vendors and internal teams to deliver improvement projects What You'll Bring Strong experience in application support and migration delivery Solid infrastructure skills - Windows Server, VMware, networking, storage Good knowledge of Azure / M365 identity & security (AAD, Intune, conditional access) Scripting/automation capability (PowerShell, CI/CD tools beneficial) Great communication and stakeholder engagement in business-critical environments Why It's Worth Exploring ? Major roadmap of migrations + modernisation work? Broad technical scope and decision-making influence? Hybrid working from a prime London location (N1)? Supportive culture and strong professional development If you're ready to take ownership, modernise applications and help shape a future-proof stack - we'd love to speak with you .
Nov 02, 2025
Full time
Infrastructure & Application Engineer Location: London (N1) - Onsite role Salary:£60,000 + Benefits Join a forward-thinking London organisation undergoing major technology transformation. This role blends hands-on infrastructure engineering with deep ownership of application support and migrations - ideal for someone who thrives in fast-moving change environments. What You'll Do Lead and support application migrations to modern platforms (cloud & on-prem) Own application lifecycle - deployment, configuration, upgrades & performance tuning Troubleshoot complex issues across servers, networks, databases & integrations Enhance monitoring, automation and resilience across core services Collaborate with vendors and internal teams to deliver improvement projects What You'll Bring Strong experience in application support and migration delivery Solid infrastructure skills - Windows Server, VMware, networking, storage Good knowledge of Azure / M365 identity & security (AAD, Intune, conditional access) Scripting/automation capability (PowerShell, CI/CD tools beneficial) Great communication and stakeholder engagement in business-critical environments Why It's Worth Exploring ? Major roadmap of migrations + modernisation work? Broad technical scope and decision-making influence? Hybrid working from a prime London location (N1)? Supportive culture and strong professional development If you're ready to take ownership, modernise applications and help shape a future-proof stack - we'd love to speak with you .
