We re working with a leading housing provider in Liverpool that s investing heavily in modern, cloud-first data platforms to drive smarter decisions across their organisation. This is an exciting opportunity for a Business Intelligence Analyst to shape how insight is delivered, using the latest Microsoft tools to improve services and outcomes for local communities. Why this role Join a forward-thinking housing organisation that s transforming its data and digital landscape. Work with modern tools including Microsoft Fabric, Power BI, SQL Server and SSRS, alongside new SaaS-based core systems. Get hands-on with upcoming projects around Purview, data science within Fabric, and the integration of structured and unstructured data. Clear progression pathways, including funded 13-month development programmes focusing on Data or AI. Be part of a genuinely supportive, values-driven team with a strong social purpose. What you ll be doing Build and maintain Power BI dashboards and reports that deliver clear, actionable insights. Design and optimise SQL queries and stored procedures, developing SSRS and Power BI reporting suites. Work with the Microsoft Fabric platform to unify data from multiple core systems into robust data models. Partner with departments to translate complex requirements into meaningful reporting and analysis. Ensure data quality, accuracy and governance across key business systems. Support the completion of regulatory and benchmarking returns (e.g. SDR, Housemark). Empower users across the business through self-service analytics and training. What you ll need Strong technical skills across SQL Server, Power BI, and data modelling/DAX. Confident communicator able to bridge technical and non-technical teams. Proven experience in data migration, validation and performance reporting. Solid knowledge of Excel (advanced level). A full UK driving licence and ability to commute to offices in Liverpool (hybrid generally 2 days a week on site). Desirable experience includes exposure to Microsoft Fabric, Purview, Azure, or systems such as ActiveH, Xledger, TotalMobile or Pentana. Package & benefits Salary: £41,080 per annum (slightly higher for exceptional candidates) Contract: Permanent, 35 hours per week Hybrid working: Typically 2 days a week on site (some flexibility) Benefits include: Paid healthcare 28 days holiday + bank holidays + Christmas closure Enhanced family leave Defined contribution pension scheme (up to 10%) Gym and childcare allowances Cycle to Work and Wellbeing Initiatives Interested? If you re a data professional with housing experience who enjoys turning complex data into meaningful insight, we d love to hear from you. Apply with your CV or get in touch for a confidential chat about the role and wider opportunities in the data and analytics space.
Nov 03, 2025
Full time
We re working with a leading housing provider in Liverpool that s investing heavily in modern, cloud-first data platforms to drive smarter decisions across their organisation. This is an exciting opportunity for a Business Intelligence Analyst to shape how insight is delivered, using the latest Microsoft tools to improve services and outcomes for local communities. Why this role Join a forward-thinking housing organisation that s transforming its data and digital landscape. Work with modern tools including Microsoft Fabric, Power BI, SQL Server and SSRS, alongside new SaaS-based core systems. Get hands-on with upcoming projects around Purview, data science within Fabric, and the integration of structured and unstructured data. Clear progression pathways, including funded 13-month development programmes focusing on Data or AI. Be part of a genuinely supportive, values-driven team with a strong social purpose. What you ll be doing Build and maintain Power BI dashboards and reports that deliver clear, actionable insights. Design and optimise SQL queries and stored procedures, developing SSRS and Power BI reporting suites. Work with the Microsoft Fabric platform to unify data from multiple core systems into robust data models. Partner with departments to translate complex requirements into meaningful reporting and analysis. Ensure data quality, accuracy and governance across key business systems. Support the completion of regulatory and benchmarking returns (e.g. SDR, Housemark). Empower users across the business through self-service analytics and training. What you ll need Strong technical skills across SQL Server, Power BI, and data modelling/DAX. Confident communicator able to bridge technical and non-technical teams. Proven experience in data migration, validation and performance reporting. Solid knowledge of Excel (advanced level). A full UK driving licence and ability to commute to offices in Liverpool (hybrid generally 2 days a week on site). Desirable experience includes exposure to Microsoft Fabric, Purview, Azure, or systems such as ActiveH, Xledger, TotalMobile or Pentana. Package & benefits Salary: £41,080 per annum (slightly higher for exceptional candidates) Contract: Permanent, 35 hours per week Hybrid working: Typically 2 days a week on site (some flexibility) Benefits include: Paid healthcare 28 days holiday + bank holidays + Christmas closure Enhanced family leave Defined contribution pension scheme (up to 10%) Gym and childcare allowances Cycle to Work and Wellbeing Initiatives Interested? If you re a data professional with housing experience who enjoys turning complex data into meaningful insight, we d love to hear from you. Apply with your CV or get in touch for a confidential chat about the role and wider opportunities in the data and analytics space.
Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment of the current state of processes, document existing processes, identify any gaps and suggest best practice where processes can be improved or are missing, within a short 3-month timeframe. Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Able to show documented evidence of ITIL maturity baseline assessment and problem management process experience (either through standardised templates used, or examples of anonomised previous work) Strong understanding of the processes, flows and service delivery elements across JML (joiners, movers and leavers) from an ID, change, access controls perspective Confident, clear communicator Objectives: Establish a foundational understanding of service delivery principles and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 *Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently.* Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
Nov 03, 2025
Contractor
Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment of the current state of processes, document existing processes, identify any gaps and suggest best practice where processes can be improved or are missing, within a short 3-month timeframe. Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Able to show documented evidence of ITIL maturity baseline assessment and problem management process experience (either through standardised templates used, or examples of anonomised previous work) Strong understanding of the processes, flows and service delivery elements across JML (joiners, movers and leavers) from an ID, change, access controls perspective Confident, clear communicator Objectives: Establish a foundational understanding of service delivery principles and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function Location: Hybrid, onsite in the central London office 1 day a week Contract: 3-month term Day rate: £300-£325 per day, inside IR35 *Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently.* Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? * Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. * Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. * Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. * Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. * Be part of a team passionate about using technology to create meaningful outcomes. Who you are: * Experienced in a Business Analyst role, within a technology or product environment * Product focused, with a strong appreciation for UX and user centered solutions * Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. * Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. * Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. * Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to £52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
Nov 03, 2025
Full time
Join an international market leader where technology plays a vital role in supporting a business with real social purpose. The Company An international business operating in the tech for good space, creating products that have a meaningful impact for people and communities. With a collaborative, innovation focused culture, they use modern tools and platforms to deliver practical solutions across the business. The Opportunity This role gives you the chance to work on digital systems that support key business operations. You'll collaborate closely with software developers building cloud platforms, mobile apps, desktop applications, and unified data systems. You'll analyse workflows, map processes, and work with stakeholders to translate business needs into practical, user focused solutions. This isn't just any analyst role, you'll help define and shape products that connect and manage multiple aspects of the business. An agile and product focused mindset with a strong appreciation for UX are essential, ensuring solutions are intuitive, efficient, and genuinely useful for end users. Why this role? * Collaborate closely with software developers working on cloud platforms, mobile apps, desktop applications, and centralised data systems. * Translate complex business requirements into actionable deliverables, wireframes, and process improvements with a focus on user experience. * Contribute to shaping the design and functionality of digital products, ensuring they meet business objectives and user needs. * Work across projects that improve processes, connect systems, and enhance the overall digital ecosystem. * Be part of a team passionate about using technology to create meaningful outcomes. Who you are: * Experienced in a Business Analyst role, within a technology or product environment * Product focused, with a strong appreciation for UX and user centered solutions * Skilled in Agile and Waterfall methodologies, with experience creating epics, user stories, and process maps. * Comfortable working alongside software developers and engaging with technical teams on APIs, TDD, and cloud solutions. * Strong communicator able to work with stakeholders at all levels and translate business needs into technical solutions. * Passionate about using technology to make a real impact and improve business processes. The offer: The role comes with a salary of up to £52,000 and a comprehensive benefits package. It is based at the company's Glasgow HQ, with a 5 day onsite working pattern. Parking is available on site Join a values driven business with a meaningful mission, using technology to strengthen and support the difference they make every day. If this sounds interesting, please apply or reach out to Murray Simpson
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Nov 03, 2025
Full time
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Senior MuleSoft Developer 6 Month contract - Inside IR35 - up to £585 per day London based - hybrid working - 3 days office based Current NPPV3 clearance is highly desirable Your main responsibility will be to deliver clean, maintainable, and well-tested code that adheres to SOLID principles. You will work collaboratively across Quality Assurance, DevOps, and other development teams, sharing knowledge, supporting onboarding, and contributing to code reviews. Key Responsibilities Deliver high-quality, maintainable code and development outcomes. Manage data exchange between Back End services, Front End applications, and third-party APIs. Develop Server Side logic in collaboration with Business Analysts and QA, ensuring requirements are met and code is testable. Lead and contribute to technical user stories, focusing on integration and service optimisation. Document solutions using diagrams, flowcharts, and clear code comments. Ensure compliance with quality standards, including automated testing and code reviews. Address non-functional requirements such as performance, monitoring, and operational support. Support releases through all development environments, maintaining quality and reliability. Contribute to skill development and technology adoption within the team. Present technical concepts in demos and participate in user feedback sessions. Provide accurate work estimates and support agile planning. Balance delivery pace with documentation, test automation, and technical debt reduction. Skills and Experience We're looking for candidates with strengths in most of the following areas: Essential Experience delivering integration microservices using MuleSoft best practices. Proven ability to write clean, maintainable code following SOLID principles. Designing RAML, REST APIs, flow control, and error handling. Hands-on experience with the Anypoint Platform (CloudHub, VPC, VPN, DLB, Firewalls, and cloud technologies). Securing and managing APIs using API Manager. Developing frameworks for error handling and logging. Managing the API development life cycle from design to governance and management. Working with batch message processing, Salesforce, file, and database connectors. Using MUnit and practising test-driven development. Experience with REST, HTTP, MQ, JSON, XML, and SOA. Familiarity with CI/CD pipelines (Maven, Jenkins, Bitbucket, Git, MuleSoft). Desirable Experience working in consulting or public sector environments. Experience as a microservices developer. MuleSoft certification. Education and Other Requirements Typically, candidates have substantial experience in MuleSoft integration development (often 5+ years), but we welcome applicants with a range of backgrounds and relevant skills. Degree in a relevant field (eg Computer Science, Statistics) or equivalent practical experience. Eligible for SC clearance (requires 5 years' residency in the UK; citizenship is not mandatory). Able to adapt to changing priorities and client needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Nov 03, 2025
Contractor
Senior MuleSoft Developer 6 Month contract - Inside IR35 - up to £585 per day London based - hybrid working - 3 days office based Current NPPV3 clearance is highly desirable Your main responsibility will be to deliver clean, maintainable, and well-tested code that adheres to SOLID principles. You will work collaboratively across Quality Assurance, DevOps, and other development teams, sharing knowledge, supporting onboarding, and contributing to code reviews. Key Responsibilities Deliver high-quality, maintainable code and development outcomes. Manage data exchange between Back End services, Front End applications, and third-party APIs. Develop Server Side logic in collaboration with Business Analysts and QA, ensuring requirements are met and code is testable. Lead and contribute to technical user stories, focusing on integration and service optimisation. Document solutions using diagrams, flowcharts, and clear code comments. Ensure compliance with quality standards, including automated testing and code reviews. Address non-functional requirements such as performance, monitoring, and operational support. Support releases through all development environments, maintaining quality and reliability. Contribute to skill development and technology adoption within the team. Present technical concepts in demos and participate in user feedback sessions. Provide accurate work estimates and support agile planning. Balance delivery pace with documentation, test automation, and technical debt reduction. Skills and Experience We're looking for candidates with strengths in most of the following areas: Essential Experience delivering integration microservices using MuleSoft best practices. Proven ability to write clean, maintainable code following SOLID principles. Designing RAML, REST APIs, flow control, and error handling. Hands-on experience with the Anypoint Platform (CloudHub, VPC, VPN, DLB, Firewalls, and cloud technologies). Securing and managing APIs using API Manager. Developing frameworks for error handling and logging. Managing the API development life cycle from design to governance and management. Working with batch message processing, Salesforce, file, and database connectors. Using MUnit and practising test-driven development. Experience with REST, HTTP, MQ, JSON, XML, and SOA. Familiarity with CI/CD pipelines (Maven, Jenkins, Bitbucket, Git, MuleSoft). Desirable Experience working in consulting or public sector environments. Experience as a microservices developer. MuleSoft certification. Education and Other Requirements Typically, candidates have substantial experience in MuleSoft integration development (often 5+ years), but we welcome applicants with a range of backgrounds and relevant skills. Degree in a relevant field (eg Computer Science, Statistics) or equivalent practical experience. Eligible for SC clearance (requires 5 years' residency in the UK; citizenship is not mandatory). Able to adapt to changing priorities and client needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Nov 03, 2025
Full time
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point-and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of Salesforce Sales Cloud is a plus Strong experience working with Complex Flow Builder Highly customer and service oriented Ability to carry on tasks in autonomy and feedback on progress in a timely manner Relevant Salesforce Certifications such as Administrator, Platform App Builder or Service Cloud Consultant is a plus Excellent communication skills in English Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Nov 03, 2025
Full time
Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point-and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of Salesforce Sales Cloud is a plus Strong experience working with Complex Flow Builder Highly customer and service oriented Ability to carry on tasks in autonomy and feedback on progress in a timely manner Relevant Salesforce Certifications such as Administrator, Platform App Builder or Service Cloud Consultant is a plus Excellent communication skills in English Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Head of Data Entertainment Company London (4 days per week in the office) £120,000 + Private Health + Other benefits This is an exciting opportunity to join a leading entertainment business that is redefining audience engagement across digital and physical experiences. The company is investing heavily in its data capabilities and is looking for an experienced Head of Data to lead the evolution of its data platform, governance, and analytics strategy. The Role As Head of Data, you will own the commercial data strategy and oversee a growing team of engineers and analysts. You'll be responsible for leading the development of a centralised data platform in Google Cloud Platform, integrating data across ticketing, merchandise, digital, and hospitality channels to create a single source of truth. You'll partner with senior stakeholders across marketing, finance, and operations to ensure the data infrastructure supports business growth and audience understanding. Alongside this, you will shape the roadmap for advanced analytics, predictive modelling, and machine learning initiatives that drive customer engagement and commercial performance. Key Responsibilities Implement and evolve the business-wide data strategy aligned with commercial goals. Lead the design and scaling of the central data platform in GCP. Oversee governance, compliance, and data quality frameworks. Standardise reporting and insights delivery through Power BI and Omni. Deploy predictive analytics models, including CLV and propensity scoring. Partner with cross-functional teams to enable smarter use of data across digital and physical channels. Lead, mentor, and grow a high-performing data team. Tech Stack GCP Power BI Omni SQL Python DBT Docker Your Background Proven experience leading data teams across engineering, analytics, and BI. Strong technical understanding of modern data platforms and pipelines. Skilled in stakeholder management, governance, and cross-functional collaboration. Experience building predictive models or enabling ML-driven insights. Background within entertainment, media, or audience-based industries is advantageous.
Nov 03, 2025
Full time
Head of Data Entertainment Company London (4 days per week in the office) £120,000 + Private Health + Other benefits This is an exciting opportunity to join a leading entertainment business that is redefining audience engagement across digital and physical experiences. The company is investing heavily in its data capabilities and is looking for an experienced Head of Data to lead the evolution of its data platform, governance, and analytics strategy. The Role As Head of Data, you will own the commercial data strategy and oversee a growing team of engineers and analysts. You'll be responsible for leading the development of a centralised data platform in Google Cloud Platform, integrating data across ticketing, merchandise, digital, and hospitality channels to create a single source of truth. You'll partner with senior stakeholders across marketing, finance, and operations to ensure the data infrastructure supports business growth and audience understanding. Alongside this, you will shape the roadmap for advanced analytics, predictive modelling, and machine learning initiatives that drive customer engagement and commercial performance. Key Responsibilities Implement and evolve the business-wide data strategy aligned with commercial goals. Lead the design and scaling of the central data platform in GCP. Oversee governance, compliance, and data quality frameworks. Standardise reporting and insights delivery through Power BI and Omni. Deploy predictive analytics models, including CLV and propensity scoring. Partner with cross-functional teams to enable smarter use of data across digital and physical channels. Lead, mentor, and grow a high-performing data team. Tech Stack GCP Power BI Omni SQL Python DBT Docker Your Background Proven experience leading data teams across engineering, analytics, and BI. Strong technical understanding of modern data platforms and pipelines. Skilled in stakeholder management, governance, and cross-functional collaboration. Experience building predictive models or enabling ML-driven insights. Background within entertainment, media, or audience-based industries is advantageous.
Head of Data - £120,000 + Private Health + Free Lunch London (Hybrid, 4 days onsite) Are you a data leader who loves turning complex, unstructured data into commercial impact? This is your chance to shape the data vision for one of the UK's most iconic sports brands. After the current Head of Data moved on to travel the world, the club is now investing in a permanent data leader to take ownership of its growing data platform and fan data strategy. What you'll do Lead the data strategy - ensure engineers, analysts, and business teams have what they need to deliver value. Evolve a centralised data platform (GCP) integrating data from merchandise, ticketing, digital, and more - across batch and real-time pipelines. Act as the SME for infrastructure design , governance, and compliance frameworks. Oversee reporting and insights across Power BI and Omni (a modern BI tool similar to Looker), defining and standardising KPIs. Drive predictive analytics and machine learning initiatives, such as customer lifetime value and propensity modelling. Partner cross-functionally to support commercial teams - hospitality, retail, fan engagement, digital, and finance. Key projects on the roadmap Finance ERP system integration Fan data enhancement via CDP Club-wide reporting rollout Predictive modelling and segmentation F&B and digital journey optimisation Tech environment GCP - data warehouse and pipelines Power BI / Omni - visualisation and exploration SQL, Python, DBT, Docker Exposure to web & app event tracking and modern data tooling About you Proven leadership of data teams in modern cloud environments. Skilled in stakeholder management and translating data into commercial action. Experienced across data strategy, architecture, and analytics delivery. Comfortable working hands-on where needed, but equally confident shaping long-term direction. Ideally, you bring a fresh perspective from outside football . The setup Hybrid: 4 days per week onsite (London) Package: £120,000 + Private Health + Free Lunch Small but growing team: currently 3-4, with headcount planned to scale to 10. If you're excited by the idea of building a modern, cloud-first data function at a household-name sports brand - this is the role.
Nov 03, 2025
Full time
Head of Data - £120,000 + Private Health + Free Lunch London (Hybrid, 4 days onsite) Are you a data leader who loves turning complex, unstructured data into commercial impact? This is your chance to shape the data vision for one of the UK's most iconic sports brands. After the current Head of Data moved on to travel the world, the club is now investing in a permanent data leader to take ownership of its growing data platform and fan data strategy. What you'll do Lead the data strategy - ensure engineers, analysts, and business teams have what they need to deliver value. Evolve a centralised data platform (GCP) integrating data from merchandise, ticketing, digital, and more - across batch and real-time pipelines. Act as the SME for infrastructure design , governance, and compliance frameworks. Oversee reporting and insights across Power BI and Omni (a modern BI tool similar to Looker), defining and standardising KPIs. Drive predictive analytics and machine learning initiatives, such as customer lifetime value and propensity modelling. Partner cross-functionally to support commercial teams - hospitality, retail, fan engagement, digital, and finance. Key projects on the roadmap Finance ERP system integration Fan data enhancement via CDP Club-wide reporting rollout Predictive modelling and segmentation F&B and digital journey optimisation Tech environment GCP - data warehouse and pipelines Power BI / Omni - visualisation and exploration SQL, Python, DBT, Docker Exposure to web & app event tracking and modern data tooling About you Proven leadership of data teams in modern cloud environments. Skilled in stakeholder management and translating data into commercial action. Experienced across data strategy, architecture, and analytics delivery. Comfortable working hands-on where needed, but equally confident shaping long-term direction. Ideally, you bring a fresh perspective from outside football . The setup Hybrid: 4 days per week onsite (London) Package: £120,000 + Private Health + Free Lunch Small but growing team: currently 3-4, with headcount planned to scale to 10. If you're excited by the idea of building a modern, cloud-first data function at a household-name sports brand - this is the role.
Role Overview We are working with a Charity who are seeking a proactive and detail-oriented Cyber Security Analyst to support the ongoing protection of their digital assets, systems, and data.This home-based role will be instrumental in monitoring threats, identifying risk, assessing vulnerabilities, and improving their security posture across the organisation.You'll work closely with the IT Security Manager, wider IT team, and third-party partners to ensure security best practices are maintained across their cloud and on-premise environments. Key Responsibilities Conduct threat and vulnerability assessments and recommend remediation steps Support the investigation of security incidents and policy violations Assist with risk assessments and security audits Implement and maintain security standards, and guidelines Work with third-party vendors and partners on pen testing and remediation activities Support awareness campaigns to improve cybersecurity hygiene among staff Assist in the development and implementation of disaster recovery and business continuity plans. Produce reports and metrics for senior IT and governance stakeholders Stay updated with the latest threats, trends, and compliance requirements (e.g., GDPR, PCI DSS, Cyber Essentials) Person Specification Essential: Demonstrable experience in a related role Excellent problem-solving, analytical, and communication skills An appetite for keeping up to date with the latest developments in technology, business practices, and the wider threat environment Ability to work independently and remotely with minimal supervision Understanding of current threats, attack vectors, and security frameworks Familiarity with Microsoft 365 security tools (Defender, Purview, Entra, etc.) Working knowledge of network protocols, email security, and IT architectures Right to work in the UK Desirable: Industry certifications (e.g., CompTIA Security+, SSCP) Experience in the charity or non-profit sector Familiarity with Microsoft Azure cloud platforms and identity management Experience with compliance frameworks (PCI DSS, Cyber Essentials) Experience with auditing and compliance Experience of BCP/DR
Nov 03, 2025
Full time
Role Overview We are working with a Charity who are seeking a proactive and detail-oriented Cyber Security Analyst to support the ongoing protection of their digital assets, systems, and data.This home-based role will be instrumental in monitoring threats, identifying risk, assessing vulnerabilities, and improving their security posture across the organisation.You'll work closely with the IT Security Manager, wider IT team, and third-party partners to ensure security best practices are maintained across their cloud and on-premise environments. Key Responsibilities Conduct threat and vulnerability assessments and recommend remediation steps Support the investigation of security incidents and policy violations Assist with risk assessments and security audits Implement and maintain security standards, and guidelines Work with third-party vendors and partners on pen testing and remediation activities Support awareness campaigns to improve cybersecurity hygiene among staff Assist in the development and implementation of disaster recovery and business continuity plans. Produce reports and metrics for senior IT and governance stakeholders Stay updated with the latest threats, trends, and compliance requirements (e.g., GDPR, PCI DSS, Cyber Essentials) Person Specification Essential: Demonstrable experience in a related role Excellent problem-solving, analytical, and communication skills An appetite for keeping up to date with the latest developments in technology, business practices, and the wider threat environment Ability to work independently and remotely with minimal supervision Understanding of current threats, attack vectors, and security frameworks Familiarity with Microsoft 365 security tools (Defender, Purview, Entra, etc.) Working knowledge of network protocols, email security, and IT architectures Right to work in the UK Desirable: Industry certifications (e.g., CompTIA Security+, SSCP) Experience in the charity or non-profit sector Familiarity with Microsoft Azure cloud platforms and identity management Experience with compliance frameworks (PCI DSS, Cyber Essentials) Experience with auditing and compliance Experience of BCP/DR
Information Security Engineer Birmingham, West Midlands Full time Permanent £50,000 - £55,000 Per Annum, Plus Benefis Package Our leading services client in Birmingham is seeking a highly skilled Information Security Engineer/Analyst on a full time basis, to help strengthen their Cyber Security posture and safeguard their systems and data. Reporting directly to the Head of IT this is a hands-on technical role focused on securing enterprise applications, infrastructure, and sensitive data. You'll be instrumental in implementing and maintaining robust security measures, conducting assessments, and responding to incidents. Collaboration across departments will be key to embedding security best practices throughout the organisation. Key Duties & Responsibilities: Evaluate application architecture, source code, and third-party integration's for security risks Support secure software development lifecycle (SDLC) processes and promote secure coding standards Identify and remediate vulnerabilities using industry-standard tools Administer and configure security technologies (e.g., firewalls, SIEM, IDS/IPS, endpoint protection) Oversee access controls and identity management systems Conduct penetration testing and routine vulnerability scans Monitor networks and systems for threats; lead incident response efforts Perform root cause analysis and maintain incident response protocols Recommend enhancements to improve overall security posture Deliver security awareness training and ensure compliance with policies Produce monthly security reports and maintain documentation Required Skills & Experience: Recent and significant experience in cyber security or information security roles Familiarity with frameworks such as MITRE ATT&CK, NIST, ISO 27001, Cyber Essentials+ Hands-on experience with tools like Nessus, Qualys, SIEM, EDR, DLP, VPNs, and firewalls Strong understanding of network protocols (TCP/IP, DNS, HTTP, SSH) and segmentation Knowledge of Zero Trust architecture and cloud-native security practices Proficiency in identity and access management (Azure AD, MFA, SSO, RBAC) Skilled in log analysis, threat detection, and incident handling Excellent communication and stakeholder engagement abilities Certifications such as CEH, OSCP, CISSP, Security+, or GSEC are advantageous Benefits: 4% Pension Life Insurance 3 x salary 25 days annual leave plus stautory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Nov 03, 2025
Full time
Information Security Engineer Birmingham, West Midlands Full time Permanent £50,000 - £55,000 Per Annum, Plus Benefis Package Our leading services client in Birmingham is seeking a highly skilled Information Security Engineer/Analyst on a full time basis, to help strengthen their Cyber Security posture and safeguard their systems and data. Reporting directly to the Head of IT this is a hands-on technical role focused on securing enterprise applications, infrastructure, and sensitive data. You'll be instrumental in implementing and maintaining robust security measures, conducting assessments, and responding to incidents. Collaboration across departments will be key to embedding security best practices throughout the organisation. Key Duties & Responsibilities: Evaluate application architecture, source code, and third-party integration's for security risks Support secure software development lifecycle (SDLC) processes and promote secure coding standards Identify and remediate vulnerabilities using industry-standard tools Administer and configure security technologies (e.g., firewalls, SIEM, IDS/IPS, endpoint protection) Oversee access controls and identity management systems Conduct penetration testing and routine vulnerability scans Monitor networks and systems for threats; lead incident response efforts Perform root cause analysis and maintain incident response protocols Recommend enhancements to improve overall security posture Deliver security awareness training and ensure compliance with policies Produce monthly security reports and maintain documentation Required Skills & Experience: Recent and significant experience in cyber security or information security roles Familiarity with frameworks such as MITRE ATT&CK, NIST, ISO 27001, Cyber Essentials+ Hands-on experience with tools like Nessus, Qualys, SIEM, EDR, DLP, VPNs, and firewalls Strong understanding of network protocols (TCP/IP, DNS, HTTP, SSH) and segmentation Knowledge of Zero Trust architecture and cloud-native security practices Proficiency in identity and access management (Azure AD, MFA, SSO, RBAC) Skilled in log analysis, threat detection, and incident handling Excellent communication and stakeholder engagement abilities Certifications such as CEH, OSCP, CISSP, Security+, or GSEC are advantageous Benefits: 4% Pension Life Insurance 3 x salary 25 days annual leave plus stautory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Microsoft & Cybersecurity Engineer - Somerset (Onsite, Inside IR35) Start Date: ASAP Duration: 6-8 Weeks IR35: Inside IR35 Location: Somerset (onsite) We're supporting a partner with a short-term requirement for a Microsoft & Cybersecurity Engineer to assist with both infrastructure and security operations. This is a hands-on, blended role requiring someone confident across the Microsoft ecosystem who can also provide technical input on cybersecurity matters. Key Responsibilities / Requirements: Microsoft ecosystem: Microsoft 365, Entra, Exchange (on-prem & cloud) Active Directory , AD Sync, Windows 7-11 Windows Server: 2008 R2, 2012 R2, 2016, 2019, 2022, 2025 ManageEngine Central and SentinelOne Secureworks / Taegis (SIEM) Endpoint and server patching Ability to see technical issues through to resolution Confidence to research and troubleshoot independently Act as a technical escalation point for Cyber Analysts The Role: You'll work closely with the internal IT and cybersecurity teams, assisting with queries across both disciplines. The customer understands this isn't a role for a deep specialist in either area - they're seeking a well-rounded engineer with solid Microsoft infrastructure experience and good working knowledge of cybersecurity tools and practices.
Nov 03, 2025
Contractor
Microsoft & Cybersecurity Engineer - Somerset (Onsite, Inside IR35) Start Date: ASAP Duration: 6-8 Weeks IR35: Inside IR35 Location: Somerset (onsite) We're supporting a partner with a short-term requirement for a Microsoft & Cybersecurity Engineer to assist with both infrastructure and security operations. This is a hands-on, blended role requiring someone confident across the Microsoft ecosystem who can also provide technical input on cybersecurity matters. Key Responsibilities / Requirements: Microsoft ecosystem: Microsoft 365, Entra, Exchange (on-prem & cloud) Active Directory , AD Sync, Windows 7-11 Windows Server: 2008 R2, 2012 R2, 2016, 2019, 2022, 2025 ManageEngine Central and SentinelOne Secureworks / Taegis (SIEM) Endpoint and server patching Ability to see technical issues through to resolution Confidence to research and troubleshoot independently Act as a technical escalation point for Cyber Analysts The Role: You'll work closely with the internal IT and cybersecurity teams, assisting with queries across both disciplines. The customer understands this isn't a role for a deep specialist in either area - they're seeking a well-rounded engineer with solid Microsoft infrastructure experience and good working knowledge of cybersecurity tools and practices.
Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You'll be speaking with the customer to establish the problem; then working out a solution for them. As you gain experience, you'll develop your project management skills and get involved in project implementations; from PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate IT support analyst. You'll get loads of training and support from more experienced colleagues, and will take on more responsibility as time goes on. There will be a lot of investment in training and development for you. Over the first 2 years your strengths and interests will become clear, and your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU'LL BE DOING IT The offices are near Liverpool Street station in the City of London. Most of the customers are based within walking distance (or a short tube ride). Once you have a bit more experience you will be able to work from home for one day a week, rising to 2. WHAT YOU'LL GET In addition to a starting salary of between £, you will get benefits including: subsidised gym membership, season ticket loan, subsidised lunch, and a bonus based on company performance. Hours are 8am-5pm, or 9am to 6pm Monday to Friday (occasional, paid, after hours or weekend work where needed). WHAT YOU'LL NEED A Computing related degree with a minimum 2:1. You'll be working with customers, and other internal departments, so you need to be happy dealing with people (bonus points if you already have some experience working with people, for example in a retail, hospitality, or customer service role). And you'll need to be the sort of person who wants to keep learning and developing your skills.
Nov 03, 2025
Full time
Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You'll be speaking with the customer to establish the problem; then working out a solution for them. As you gain experience, you'll develop your project management skills and get involved in project implementations; from PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate IT support analyst. You'll get loads of training and support from more experienced colleagues, and will take on more responsibility as time goes on. There will be a lot of investment in training and development for you. Over the first 2 years your strengths and interests will become clear, and your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU'LL BE DOING IT The offices are near Liverpool Street station in the City of London. Most of the customers are based within walking distance (or a short tube ride). Once you have a bit more experience you will be able to work from home for one day a week, rising to 2. WHAT YOU'LL GET In addition to a starting salary of between £, you will get benefits including: subsidised gym membership, season ticket loan, subsidised lunch, and a bonus based on company performance. Hours are 8am-5pm, or 9am to 6pm Monday to Friday (occasional, paid, after hours or weekend work where needed). WHAT YOU'LL NEED A Computing related degree with a minimum 2:1. You'll be working with customers, and other internal departments, so you need to be happy dealing with people (bonus points if you already have some experience working with people, for example in a retail, hospitality, or customer service role). And you'll need to be the sort of person who wants to keep learning and developing your skills.
IT Project Manager Feltham (Hybrid Working) £45,000 - £50,000 Base + Benefits The IT Project Manager is responsible for planning, executing, and delivering technology projects that align with business goals and strategic priorities. This role ensures projects are completed on time, within budget, and meet defined objectives. The IT Project Manager works closely with cross functional teams-including software developers, network engineers, cybersecurity specialists, and business stakeholders-to ensure seamless project delivery. Key Responsibilities Project Planning & Execution Define project scope, goals, and deliverables that support business objectives. Develop detailed project plans, schedules, and budgets, including resource allocation and risk management. Manage all phases of the project lifecycle-initiation, planning, execution, monitoring, and closure. Track progress, manage dependencies, and ensure timely delivery of milestones. Collaborate with IT teams to ensure infrastructure, applications, and security requirements are properly integrated. Oversee software development, system implementations, cloud migrations, or IT infrastructure upgrades. Coordinate vendor relationships and third-party integrations when applicable. Serve as the key liaison between technical teams, business leaders, and end-users. Communicate project status, risks, and issues through detailed reports and executive updates. Facilitate meetings, sprint reviews, and retrospectives in Agile environments. Identify and mitigate project risks and issues proactively. Ensure deliverables meet quality assurance standards and align with IT governance frameworks. Maintain compliance with internal IT policies, data protection laws, and cybersecurity standards. Leadership & Team Management Lead and motivate project teams across technical disciplines. Support Agile and DevOps principles to foster collaboration and continuous improvement. Mentor junior project coordinators or business analysts when needed. Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project, or Asana. Experience with Agile, Scrum, or hybrid delivery methodologies. Excellent communication, stakeholder management, and problem-solving skills. Ability to balance technical depth with business understanding
Nov 03, 2025
Full time
IT Project Manager Feltham (Hybrid Working) £45,000 - £50,000 Base + Benefits The IT Project Manager is responsible for planning, executing, and delivering technology projects that align with business goals and strategic priorities. This role ensures projects are completed on time, within budget, and meet defined objectives. The IT Project Manager works closely with cross functional teams-including software developers, network engineers, cybersecurity specialists, and business stakeholders-to ensure seamless project delivery. Key Responsibilities Project Planning & Execution Define project scope, goals, and deliverables that support business objectives. Develop detailed project plans, schedules, and budgets, including resource allocation and risk management. Manage all phases of the project lifecycle-initiation, planning, execution, monitoring, and closure. Track progress, manage dependencies, and ensure timely delivery of milestones. Collaborate with IT teams to ensure infrastructure, applications, and security requirements are properly integrated. Oversee software development, system implementations, cloud migrations, or IT infrastructure upgrades. Coordinate vendor relationships and third-party integrations when applicable. Serve as the key liaison between technical teams, business leaders, and end-users. Communicate project status, risks, and issues through detailed reports and executive updates. Facilitate meetings, sprint reviews, and retrospectives in Agile environments. Identify and mitigate project risks and issues proactively. Ensure deliverables meet quality assurance standards and align with IT governance frameworks. Maintain compliance with internal IT policies, data protection laws, and cybersecurity standards. Leadership & Team Management Lead and motivate project teams across technical disciplines. Support Agile and DevOps principles to foster collaboration and continuous improvement. Mentor junior project coordinators or business analysts when needed. Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project, or Asana. Experience with Agile, Scrum, or hybrid delivery methodologies. Excellent communication, stakeholder management, and problem-solving skills. Ability to balance technical depth with business understanding
About the Role We are seeking an experienced Application Support Analyst with deep expertise in Endur to join our team. The successful candidate will be responsible for providing hands-on support, troubleshooting, and issue resolution for business-critical applications, ensuring system stability and smooth day-to-day operations. Key Responsibilities Provide Level 2/3 support for Endur applications, ensuring timely incident and problem resolution. Monitor system performance, investigate issues, and coordinate with development teams for fixes. Manage change requests, enhancements, and system upgrades in line with business requirements. Liaise with stakeholders, including traders, risk managers, and IT teams, to ensure system reliability and alignment with business needs. Create and maintain technical documentation, runbooks, and support procedures. Required Skills & Experience 8-10 years of hands-on experience in Endur application support . Strong knowledge of energy/commodity trading workflows and processes. Excellent problem-solving, debugging, and analytical skills. Experience with incident, problem, and change management (ITIL framework preferred). Ability to work in a fast-paced, business-critical environment with strong communication skills. Nice to Have Exposure to cloud technologies (AWS and/or Azure) . Experience with automation and Scripting for support processes. Familiarity with DevOps practices and CI/CD pipelines.
Nov 03, 2025
Full time
About the Role We are seeking an experienced Application Support Analyst with deep expertise in Endur to join our team. The successful candidate will be responsible for providing hands-on support, troubleshooting, and issue resolution for business-critical applications, ensuring system stability and smooth day-to-day operations. Key Responsibilities Provide Level 2/3 support for Endur applications, ensuring timely incident and problem resolution. Monitor system performance, investigate issues, and coordinate with development teams for fixes. Manage change requests, enhancements, and system upgrades in line with business requirements. Liaise with stakeholders, including traders, risk managers, and IT teams, to ensure system reliability and alignment with business needs. Create and maintain technical documentation, runbooks, and support procedures. Required Skills & Experience 8-10 years of hands-on experience in Endur application support . Strong knowledge of energy/commodity trading workflows and processes. Excellent problem-solving, debugging, and analytical skills. Experience with incident, problem, and change management (ITIL framework preferred). Ability to work in a fast-paced, business-critical environment with strong communication skills. Nice to Have Exposure to cloud technologies (AWS and/or Azure) . Experience with automation and Scripting for support processes. Familiarity with DevOps practices and CI/CD pipelines.
Ready to shape the future of AI-powered enterprise technology? We re seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we re scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The role would suit an ambitious lawyer who wishes to develop/grow within an established legal function. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we re building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you ll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it s for someone who wants to shape, influence, and enable growth. You ll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that s transforming how the world connects through cloud and AI technologies. It s the perfect platform for a law firm-trained or in-house solicitor who s ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) ideally 1 3 years PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join Content Guru? Join a company that s transforming how the world communicates. At Content Guru, you ll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you re a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Nov 03, 2025
Full time
Ready to shape the future of AI-powered enterprise technology? We re seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we re scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The role would suit an ambitious lawyer who wishes to develop/grow within an established legal function. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we re building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you ll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it s for someone who wants to shape, influence, and enable growth. You ll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that s transforming how the world connects through cloud and AI technologies. It s the perfect platform for a law firm-trained or in-house solicitor who s ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) ideally 1 3 years PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join Content Guru? Join a company that s transforming how the world communicates. At Content Guru, you ll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you re a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Ready to shape the future of AI-powered enterprise technology? We re seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we re scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we re building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you ll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it s for someone who wants to shape, influence, and enable growth. You ll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that s transforming how the world connects through cloud and AI technologies. It s the perfect platform for a law firm-trained or in-house solicitor who s ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) ideally 1 3 years PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join Content Guru? Join a company that s transforming how the world communicates. At Content Guru, you ll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you re a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Nov 03, 2025
Full time
Ready to shape the future of AI-powered enterprise technology? We re seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we re scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we re building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you ll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it s for someone who wants to shape, influence, and enable growth. You ll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that s transforming how the world connects through cloud and AI technologies. It s the perfect platform for a law firm-trained or in-house solicitor who s ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) ideally 1 3 years PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join Content Guru? Join a company that s transforming how the world communicates. At Content Guru, you ll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you re a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
CUSTOMER INSIGHT ANALYST £500 - £570 PER DAY INSIDE IR35 2 DAYS PER WEEK IN LONDON 3 MONTH CONTRACT THE COMPANY: Join a fast-paced business looking to grow out their data function. THE ROLE: As a Customer Insight Analyst, your responsibilities will include: Building and maintaining dashboards and reports focused on customer acquisition, retention, churn, and engagement. Analysing customer journeys, trends, and segmentation to uncover actionable insights. Translating complex data into clear, compelling recommendations for stakeholders. Supporting the delivery of high-quality customer reporting across multiple business areas. Managing and prioritising a backlog of insight and reporting requests. Collaborating with the BI and data teams to ensure accurate and consistent data flows. YOUR SKILLS AND EXPERIENCE: The successful Customer Insight Analyst will have: Strong SQL and Python skills. Strong experience with either Tableau or Looker. Hands on experience with Cloud data environments (GCP ideally). Proven experience working with customer and marketing data. Strong understanding of customer behaviour metrics such as LTV, churn, retention, and segmentation. Excellent communication skills, with the ability to simplify and present insights to non-technical stakeholders. Experience working in data-driven, customer-focused environments (e.g., retail, e-commerce, or telecoms). HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
Nov 03, 2025
Contractor
CUSTOMER INSIGHT ANALYST £500 - £570 PER DAY INSIDE IR35 2 DAYS PER WEEK IN LONDON 3 MONTH CONTRACT THE COMPANY: Join a fast-paced business looking to grow out their data function. THE ROLE: As a Customer Insight Analyst, your responsibilities will include: Building and maintaining dashboards and reports focused on customer acquisition, retention, churn, and engagement. Analysing customer journeys, trends, and segmentation to uncover actionable insights. Translating complex data into clear, compelling recommendations for stakeholders. Supporting the delivery of high-quality customer reporting across multiple business areas. Managing and prioritising a backlog of insight and reporting requests. Collaborating with the BI and data teams to ensure accurate and consistent data flows. YOUR SKILLS AND EXPERIENCE: The successful Customer Insight Analyst will have: Strong SQL and Python skills. Strong experience with either Tableau or Looker. Hands on experience with Cloud data environments (GCP ideally). Proven experience working with customer and marketing data. Strong understanding of customer behaviour metrics such as LTV, churn, retention, and segmentation. Excellent communication skills, with the ability to simplify and present insights to non-technical stakeholders. Experience working in data-driven, customer-focused environments (e.g., retail, e-commerce, or telecoms). HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Nov 03, 2025
Full time
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
