We are currently recruiting for a Security Duty Manager to join a team, working on a well known Government contract within Milton Keynes! This role is a full time permanent contract, working Monday to Friday, earning £45,900 per annum. Please note this role will require a government DV clearance if successful, so you will be asked questions in relation to this in your telephone screen. Your Time at Work - Manage physical Security, protection of client assets and people. - Performance management and close monitor personnel Training and Development needs working closely with the Deputy Ops Manager. - Manage and deliver service level agreements. - Liaise with the Deputy Operations Manager through monthly audits on all Security practices and process, including AI's and PI's. - Ensure compliance with Assignment Instructions and Post Instruction's across the security team. - Manage compliance with all Health & Safety legislation. - Manage Incidents ensuring escalation in accordance with client specifications. - Ensure staffing levels are at compliant levels and leave requests are managed within agreed guidelines. - Manage the Security Officers on shift ensuring the distribution of daily rotas, duties, briefings on special instructions and check their understanding on these instructions. -Manage gaps and absence by working closely with London duty managers and the Office Manager by identifying the officers when required and organising, booking travel, and associated administration and logistics for them. - Ensure high standards are maintained at all times, officers and well presented and perform to their duties with care and confidence. - Ensure Incident Reporting is of a high quality and delivered in good time. - Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions. - Manage the team in a good spirited manner to achieve cooperation and encourage individuals to challenge practices with open expression. - Manage client complaints professionally and timely manner providing assurance and if necessary adjustments to ensure no repeat of a reduction of service levels. - Ensure that all equipment provided to assist security is fully operational with any issues reported. - Ensure that a robust and effective key management process is in place and key registers are maintained to the highest order. - Any other day to day responsibilities are responded to in a professional and thorough manner to meet the needs of the business and the client. Our Perfect Worker - Client focus, excellent customer liaison and understanding of expectations within client environment. - Resource planning and excellent organisational skills. - PC literate. - People management. - High level communication and presentation skills. - Good team management, forward planning and the ability to anticipate and resolve issue proactively. - Attention to detail with Excellent time management skills, highly organised, with the ability to set and meet deadlines - Sound understanding of principles of delegation - Valid SIA Licence - The Duty Security Manager must be DV cleared. Key Information and Benefits - 19.6 days leave per year - Workplace pension scheme - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided - Onsite Sports Pitch, Gym, Nursery and Multi-Faith Prayer Facilities - Parking, with free vend on electric charging G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Nov 03, 2025
Full time
We are currently recruiting for a Security Duty Manager to join a team, working on a well known Government contract within Milton Keynes! This role is a full time permanent contract, working Monday to Friday, earning £45,900 per annum. Please note this role will require a government DV clearance if successful, so you will be asked questions in relation to this in your telephone screen. Your Time at Work - Manage physical Security, protection of client assets and people. - Performance management and close monitor personnel Training and Development needs working closely with the Deputy Ops Manager. - Manage and deliver service level agreements. - Liaise with the Deputy Operations Manager through monthly audits on all Security practices and process, including AI's and PI's. - Ensure compliance with Assignment Instructions and Post Instruction's across the security team. - Manage compliance with all Health & Safety legislation. - Manage Incidents ensuring escalation in accordance with client specifications. - Ensure staffing levels are at compliant levels and leave requests are managed within agreed guidelines. - Manage the Security Officers on shift ensuring the distribution of daily rotas, duties, briefings on special instructions and check their understanding on these instructions. -Manage gaps and absence by working closely with London duty managers and the Office Manager by identifying the officers when required and organising, booking travel, and associated administration and logistics for them. - Ensure high standards are maintained at all times, officers and well presented and perform to their duties with care and confidence. - Ensure Incident Reporting is of a high quality and delivered in good time. - Promote a secure and safe working environment on site through the implementation and continuous improvement of agreed Health and Safety actions. - Manage the team in a good spirited manner to achieve cooperation and encourage individuals to challenge practices with open expression. - Manage client complaints professionally and timely manner providing assurance and if necessary adjustments to ensure no repeat of a reduction of service levels. - Ensure that all equipment provided to assist security is fully operational with any issues reported. - Ensure that a robust and effective key management process is in place and key registers are maintained to the highest order. - Any other day to day responsibilities are responded to in a professional and thorough manner to meet the needs of the business and the client. Our Perfect Worker - Client focus, excellent customer liaison and understanding of expectations within client environment. - Resource planning and excellent organisational skills. - PC literate. - People management. - High level communication and presentation skills. - Good team management, forward planning and the ability to anticipate and resolve issue proactively. - Attention to detail with Excellent time management skills, highly organised, with the ability to set and meet deadlines - Sound understanding of principles of delegation - Valid SIA Licence - The Duty Security Manager must be DV cleared. Key Information and Benefits - 19.6 days leave per year - Workplace pension scheme - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided - Onsite Sports Pitch, Gym, Nursery and Multi-Faith Prayer Facilities - Parking, with free vend on electric charging G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Are you a motivated and enthusiastic individual looking for an opportunity to further your career in internal audit? If so, this could be the perfect role for you. We're seeking an Audit Manager to join our growing team that values your skills and supports your career growth. You'll have the opportunity to inspire and lead your team while sharing our passion for supporting and adding value to our partners and clients. The Southern Internal Audit Partnership (SIAP) provides internal audit and advisory services to a wide and growing portfolio of public sector partners and clients across the South of England. We pride ourselves on delivering an innovative, customer focused services that align with our clients' business needs and drive improved outcomes. This is supported through our External Quality Assessment conducted by the IIA that confirmed our compliance against all aspects of the Public Sector Internal Audit Standards (PSIAS) and more recently our self-assessment against the Global Internal Audit Standards in the UK Public Sector that came into effect from April 2025. The Role: In joining SIAP, you'll be responsible for the management and development of an assigned team and for delivery of a portfolio of internal audit and advisory reviews to a professional standard. What you'll do: Manage and deliver an assigned portfolio of internal audit work from across the Southern Internal Audit Partnership in accordance with performance targets and protocols Attend liaison meetings with relevant officers in the development of the audit plan (for allocated portfolios) ensuring that the audit plan remains responsive to the partner's needs and contributes to corporate objectives Effective resource planning and management, including regular liaison with other managers within the Partnership and matrix management of audit staff, to ensure delivery of assigned portfolios Line management responsibility for a team of staff Ensure monitoring information is regularly updated to reflect the current status of service delivery, escalating issues in a timely fashion Responsibility for the quality review of internal audit assignments in accordance with internal audit protocols and quality management system Attendance at audit committee meetings for assigned Partners and sold service clients Partake as required in the submission and presentation of tenders to prospective partners and sold service clients including the renewal of existing contracts Contribute significantly as a key member of the Southern Internal Audit Partnership Management Team in establishing effective operational procedures as well as ensuring a strong performance management culture What we're looking for: As an Audit Manager, you'll hold a CIA / CCAB qualification with significant post qualification experience. You'll have experience and a good understanding of the risk-based approach to internal audit to enable you to prepare partner and clients' audit plans, approve terms of reference prior to issue, quality review audit working papers and review all draft and final reports to ensure that a high-quality product is consistently delivered. You'll be eager to learn, determined and adaptable and have excellent interpersonal and communication skills - both oral and written. With the ability to absorb information quickly, you'll also be able to identify and analyse problems in a logical and effective way. You'll be able to inspire and lead your team and above all, you'll share our passion to support and add value to our partners and clients in ensuring that they have effective risk management, governance, and control mechanisms in place. Why join us? Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment, flexible working opportunities, an excellent work/life balance, a strong emphasis on training and development, professional challenge and variety and a central and well-connected Head Office location in the heart of the city of Winchester.
Nov 03, 2025
Full time
Are you a motivated and enthusiastic individual looking for an opportunity to further your career in internal audit? If so, this could be the perfect role for you. We're seeking an Audit Manager to join our growing team that values your skills and supports your career growth. You'll have the opportunity to inspire and lead your team while sharing our passion for supporting and adding value to our partners and clients. The Southern Internal Audit Partnership (SIAP) provides internal audit and advisory services to a wide and growing portfolio of public sector partners and clients across the South of England. We pride ourselves on delivering an innovative, customer focused services that align with our clients' business needs and drive improved outcomes. This is supported through our External Quality Assessment conducted by the IIA that confirmed our compliance against all aspects of the Public Sector Internal Audit Standards (PSIAS) and more recently our self-assessment against the Global Internal Audit Standards in the UK Public Sector that came into effect from April 2025. The Role: In joining SIAP, you'll be responsible for the management and development of an assigned team and for delivery of a portfolio of internal audit and advisory reviews to a professional standard. What you'll do: Manage and deliver an assigned portfolio of internal audit work from across the Southern Internal Audit Partnership in accordance with performance targets and protocols Attend liaison meetings with relevant officers in the development of the audit plan (for allocated portfolios) ensuring that the audit plan remains responsive to the partner's needs and contributes to corporate objectives Effective resource planning and management, including regular liaison with other managers within the Partnership and matrix management of audit staff, to ensure delivery of assigned portfolios Line management responsibility for a team of staff Ensure monitoring information is regularly updated to reflect the current status of service delivery, escalating issues in a timely fashion Responsibility for the quality review of internal audit assignments in accordance with internal audit protocols and quality management system Attendance at audit committee meetings for assigned Partners and sold service clients Partake as required in the submission and presentation of tenders to prospective partners and sold service clients including the renewal of existing contracts Contribute significantly as a key member of the Southern Internal Audit Partnership Management Team in establishing effective operational procedures as well as ensuring a strong performance management culture What we're looking for: As an Audit Manager, you'll hold a CIA / CCAB qualification with significant post qualification experience. You'll have experience and a good understanding of the risk-based approach to internal audit to enable you to prepare partner and clients' audit plans, approve terms of reference prior to issue, quality review audit working papers and review all draft and final reports to ensure that a high-quality product is consistently delivered. You'll be eager to learn, determined and adaptable and have excellent interpersonal and communication skills - both oral and written. With the ability to absorb information quickly, you'll also be able to identify and analyse problems in a logical and effective way. You'll be able to inspire and lead your team and above all, you'll share our passion to support and add value to our partners and clients in ensuring that they have effective risk management, governance, and control mechanisms in place. Why join us? Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment, flexible working opportunities, an excellent work/life balance, a strong emphasis on training and development, professional challenge and variety and a central and well-connected Head Office location in the heart of the city of Winchester.
Sales Ledger job - Finance Officer - Temp role which may lead to perm. Hybrid - Office in Canterbury - £16.00 Your new company Our clients are on the lookout for a motivated Finance Officer to join their dynamic team and play a key role in shaping the financial heartbeat of the charity. This is a fantastic opportunity to grow your career in a fast-paced, purpose-driven environment, where every day brings new challenges and meaningful impact. With a wide variety of responsibilities and the chance to work across multiple income streams, you'll gain hands-on experience and develop valuable skills while supporting a cause that truly makes a difference. Your new role Support Financial Operations: Assist with daily posting and reconciliation of income from over 30 charity shops, including banking and card transactions.CRM and Accounting Integration: Reconcile income between the SAGE 200 accounting system and the Donorflex CRM system.Invoice Management: Raise and manage monthly sales invoices for grants, clinical income, education, lettings, and corporate sponsorships, ensuring correct VAT application.Customer and Income Platform Liaison: Handle customer queries, manage e-commerce income platforms, and allocate receipts to the sales ledger.Banking and Credit Control: Perform bank reconciliations across multiple accounts and assist with credit control and debtor management.Audit and Admin Support: Liaise with external auditors during annual audits and manage administrative tasks like post handling and document filing. What you'll need to succeed You will have 2+ years' experience in transactional finance, preferably in sales ledger, credit control, accounts receivable, but not essential. You will be good with systems and have an understanding of Sage accounting packages, preferably Sage 200. You will also be available to start in the next 2 weeks. What you'll get in return This is a temp assignment for a minimum of 8 weeks, paying circa £17.00 per hour and the role also has an opportunity to go permanent, which comes with benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Nov 03, 2025
Seasonal
Sales Ledger job - Finance Officer - Temp role which may lead to perm. Hybrid - Office in Canterbury - £16.00 Your new company Our clients are on the lookout for a motivated Finance Officer to join their dynamic team and play a key role in shaping the financial heartbeat of the charity. This is a fantastic opportunity to grow your career in a fast-paced, purpose-driven environment, where every day brings new challenges and meaningful impact. With a wide variety of responsibilities and the chance to work across multiple income streams, you'll gain hands-on experience and develop valuable skills while supporting a cause that truly makes a difference. Your new role Support Financial Operations: Assist with daily posting and reconciliation of income from over 30 charity shops, including banking and card transactions.CRM and Accounting Integration: Reconcile income between the SAGE 200 accounting system and the Donorflex CRM system.Invoice Management: Raise and manage monthly sales invoices for grants, clinical income, education, lettings, and corporate sponsorships, ensuring correct VAT application.Customer and Income Platform Liaison: Handle customer queries, manage e-commerce income platforms, and allocate receipts to the sales ledger.Banking and Credit Control: Perform bank reconciliations across multiple accounts and assist with credit control and debtor management.Audit and Admin Support: Liaise with external auditors during annual audits and manage administrative tasks like post handling and document filing. What you'll need to succeed You will have 2+ years' experience in transactional finance, preferably in sales ledger, credit control, accounts receivable, but not essential. You will be good with systems and have an understanding of Sage accounting packages, preferably Sage 200. You will also be available to start in the next 2 weeks. What you'll get in return This is a temp assignment for a minimum of 8 weeks, paying circa £17.00 per hour and the role also has an opportunity to go permanent, which comes with benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
HR Officer (Maternity Cover) Location: Oxford, OX3 0EE Salary: £35,681 - £41,636 per annum Hours: 37.5 hours per week (Part-time applications will be considered) Closing date: Monday 17th November 2025 The Role Our client is looking for an experienced HR professional to manage the full range of employment matters at the Centre. You will be experienced in managing HR life-cycle processes and have excellent organisational skills including managing a varied workload, prioritising competing demands with the ability to pro-actively think ahead of issues. You must be confident working with numbers and have excellent written and verbal communications skills. Due to maternity leave, they anticipate that this position will be required for an initial 12-month fixed term. Key Responsibilities Providing advice and guidance to managers and staff on all aspects of employment including recruitment, absence, performance management, maternity and paternity leave, and disciplinary and grievance, etc. Working with managers to design effective job advertisements and job descriptions. Managing recruitment processes including placing adverts, arranging interviews, drawing up employment documentation and managing on-boarding processes. Preparing the monthly payroll in liaison with the Finance Office. Running the Centre's leave and absence HR information system. Ensuring all visa applications and renewals are conducted in accordance with Home Office regulations and making sure all the relevant documentation is up to date and compliant. Acting as Secretary to academic and non-academic personnel committee, and attending additional committee meetings as required. Maintaining electronic and hard copy personnel files. Supporting the Centre's procedures for staff appraisal, assessment and staff development. Keeping abreast of changes in employment and associated legislation. Skills and Qualifications Experience of managing HR processes, including recruitment, absence, performance management, maternity and paternity leave, and disciplinary and grievance etc. Excellent organisational skills including managing a varied workload, prioritising competing demands with the ability to pro-actively think ahead of issues. A proven ability to develop professional and effective working relationships with key stakeholders. Experience of providing a high level of customer service. Excellent written and verbal communication skills. Attention to detail and the ability to produce accurate, detailed work within deadlines. Ability to deal accurately and confidently with numbers. Discretion and the ability to maintain high levels of confidentiality. Sound knowledge of employment and associated legislation. Desirable CIPD Level 5 qualification, or working towards. Sound knowledge and experience of UKVI including, but not limited to, visa sponsorship regulations. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Nov 03, 2025
Full time
HR Officer (Maternity Cover) Location: Oxford, OX3 0EE Salary: £35,681 - £41,636 per annum Hours: 37.5 hours per week (Part-time applications will be considered) Closing date: Monday 17th November 2025 The Role Our client is looking for an experienced HR professional to manage the full range of employment matters at the Centre. You will be experienced in managing HR life-cycle processes and have excellent organisational skills including managing a varied workload, prioritising competing demands with the ability to pro-actively think ahead of issues. You must be confident working with numbers and have excellent written and verbal communications skills. Due to maternity leave, they anticipate that this position will be required for an initial 12-month fixed term. Key Responsibilities Providing advice and guidance to managers and staff on all aspects of employment including recruitment, absence, performance management, maternity and paternity leave, and disciplinary and grievance, etc. Working with managers to design effective job advertisements and job descriptions. Managing recruitment processes including placing adverts, arranging interviews, drawing up employment documentation and managing on-boarding processes. Preparing the monthly payroll in liaison with the Finance Office. Running the Centre's leave and absence HR information system. Ensuring all visa applications and renewals are conducted in accordance with Home Office regulations and making sure all the relevant documentation is up to date and compliant. Acting as Secretary to academic and non-academic personnel committee, and attending additional committee meetings as required. Maintaining electronic and hard copy personnel files. Supporting the Centre's procedures for staff appraisal, assessment and staff development. Keeping abreast of changes in employment and associated legislation. Skills and Qualifications Experience of managing HR processes, including recruitment, absence, performance management, maternity and paternity leave, and disciplinary and grievance etc. Excellent organisational skills including managing a varied workload, prioritising competing demands with the ability to pro-actively think ahead of issues. A proven ability to develop professional and effective working relationships with key stakeholders. Experience of providing a high level of customer service. Excellent written and verbal communication skills. Attention to detail and the ability to produce accurate, detailed work within deadlines. Ability to deal accurately and confidently with numbers. Discretion and the ability to maintain high levels of confidentiality. Sound knowledge of employment and associated legislation. Desirable CIPD Level 5 qualification, or working towards. Sound knowledge and experience of UKVI including, but not limited to, visa sponsorship regulations. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Position - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £13.25/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting an admin officer for Derby Crown Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Nov 03, 2025
Full time
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Position - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £13.25/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting an admin officer for Derby Crown Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
- Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Position - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £13.25/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting 3 admin officers for Nottingham Justice Centre. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we will only contact those shortlisted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Nov 03, 2025
Full time
- Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Temporary Administrator Position - until end of March 2026 with possible extension Full Time Monday to Friday 37 hours per week - £12.36/hr for the first 12 weeks, then £13.25/hr thereafter. The court business hours are 8:00 - 18:00 and candidates are required to work between these times on a scheduled basis. Brook Street are currently recruiting 3 admin officers for Nottingham Justice Centre. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you. As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users. Duties may include but not be limited to Creating and updating records on an in-house case management system. Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges. Dealing with customer queries either by telephone or face-to-face. Listing and preparing cases for hearing. Clerking and ushering hearings taking place by video conferencing and those attending in person Liaison between the Judiciary, legal professionals and the parties in civil and family cases. Facilitating telephone hearings. Sending out invitations for "Teams" meetings and own in-house video conferencing system. General ad-hoc office duties including post room and archive filing. Required Skills" Good accurate typing/data entry skills" Excellent communication skills both verbal and written" Good strong working knowledge of Microsoft Packages" Ability to follow instructions" Ability to work as part of a team but also able to work independently" Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check Full training will be given. Please apply for the role online with your CV in word format, due to the number of applications we will only contact those shortlisted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Thrive Oldham are recruiting for a Waste Management Supervisor in various locations in the Leicestershire area The role is very much a hands-on supervisory role. It will require travelling to the Council's RHWSs and WTSs daily to undertake: - HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low-level policy discussions) Delivery of training through workbooks and / or supporting those completing learning through e-learning Developing and delivering toolbox talks and other training packages / safety briefings Monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations Ensuring records for waste movements are accurate and appropriately filed Monitoring and enforcing the Council's Quality Management System for processes at the RHWS Issuing and monitoring / recording PPE and uniforms to staff Driving from time to time a Council 3.5 tonne box van Handling of low-level complaints from customers face to face, by telephone and by email. We will provide PPE and may be some uniform requirements, particularly the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download, if activated by the holder. These are part of uniform for all field-based staff, unless reasonable adjustments should be considered. Base/Location: Bottesford, Melton and Loughborough or Bardon, Coalville and Shepshed or Barwell, Lutterworth and Whetstone or Kibworth, Market Harborough and Oadby or Kibworth, Oadby and Whetstone or Loughborough, Melton and Mountsorrel Responsible to: Waste Operations Officer Responsible for: Reuse and Waste Recycling Operatives and Waste Transfer Station Plant Operatives Key Relationships/Liaison with: Officers of the Council, all site staff and driver and supervisors in the Contracts and Haulage Team. Members of the Public (including site users and neighbours), Suppliers and Contractors, Legislative Bodies such as the Environment Agency. Job Purpose To Supervise RHW and WTS services at designated sites, whilst maximising the potential of their teams. To delegate, interpret and coordinate instructions/ tasks from management, being confident and able to operate the various equipment and machinery on sites. Main Duties and Responsibilities To ensure that the services are delivered for the benefit of the people of Leicestershire. Lead and direct a team of designated operatives in accordance with agreed performance standards and LCC procedures. To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service. Maintain Leicestershire's RHWS and WTS services at designated sites to agreed levels in accordance with legislative, policy and budgetary requirements. Act as a CoTC holder for the RHWS / WTS and provide CoTC cover at sites as required. Ensure that all activities maintaining hard copy and electronic records using appropriate software systems. Recording data accurately maintaining hard copy and electronic records using appropriate software systems. Operating various pieces of plant and machinery, including Loading Shovels, Telehandlers, Forklift Trucks confidently. Reporting defects in any plant or machinery. Maintaining a tidy site through the coordination of general cleaning duties. Using various computer systems to aid your job role. Ensure compliance with Health and Safety, Environmental and Quality Management systems, permits or licences at designated RHWS and WTS. Identify and report opportunities to improve customer service and recycling rates by challenging existing working practices. Conduct regular, documented RHWS and WTS inspections for Heath and Safety, Environmental, Quality and Security issues at designated RHWS and WTS. To embrace new working methods, embedding and ensuring compliance with the workforce for new practices and procedures. To provide cover for sites as required, or cover in the absence of Waste Transfer Station Technicians, other Waste Site Supervisors or the Waste Operations Officers. Advise and assist with the recycling and treatment of waste materials. Understand the needs of customers, enabling effective channels of communication and a consistency or approach to customer communications. Ordering equipment and resources as necessary. Daily supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Reviews. To assist with recruitment induction, training and development programmes to help develop the service and ensure it has the skills it needs. Keeping staff engaged and informed through regular briefings/meetings and toolbox talks. Identifies potential commercial opportunities with customers and suppliers. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. To move HGVs to agreed locations and to transport waste materials from Leicestershire County Council's Recycling and Household Waste Sites (RHWS) to transfer and treatment locations, using hook loader heavy goods vehicles (HGVs) if requested to do so. Special Factors The nature of the work will involve the job holder carrying out work outside of normal working hours, including bank holidays, weekends and out of hours working or cover. The nature of the work will involve the job holder carrying out work at different locations across the County. The job holder may be required to attend, from time to time, training courses, conferences, seminars, or other meetings as required by his/her own training needs and the needs of the service. The job holder will be required to wear any appropriate uniform / personal protective equipment issued to them, including a Body Worn Camera, subject to any agreed reasonable adjustments, which shall remain the property of the Council. To act as a responsible key holder and open / close sites to agreed documented processes and procedures. Expenses will be paid in accordance with the Local Conditions of Service. The role is safely critical and subject to Random testing under the Council's substance misuse policy. Qualifications Basic level of literacy / good standard or education including English and Mathematics. WAMITAB CoTC Level 4 or above (or willing to work towards as necessary) Loading Shovel / Telehandler Ticket (or willing to work towards as necessary) Forklift Truck Licence (or willing to work towards as necessary) Driver CPC (or willing to work towards as necessary) Experience Reviews Staff training and development Previous experience in customer facing role Using ICT office systems such as Microsoft Office etc Supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Management of waste operations on-site Knowledge Knowledge of waste disposal and treatment legislation. Good understanding of Health and Safety on site. Waste site operations and environmental maintenance / compliance Skills and Competencies The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Communicates effectively with colleagues and customers including reliability in completing work schedules, general appearance and behaviour both to colleagues and the clients, reporting problem quickly and accurately Demonstrates understanding of customer needs Deliver high performance through positive and proactive leadership and a strong approach to performance management Computer literate and familiar with MS Office or equivalent, and industry standard software Is able to ensure the health, safety and wellbeing of employees, customers and other personnel at all times Take responsibility for own performance, decisions and personal development, seeking feedback and demonstrating integrity and personal impact Good organisational and interpersonal skills Able to prioritise effectively, keeping ordered and accurate records Competent to operate fixed and mobile plant Coach and facilitate, mentoring employees by providing on to one support Other Requirements Full and valid driving licence, access to vehicle and business use insurance cover An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of Equality Act 2010 INDOLD
Nov 01, 2025
Seasonal
Thrive Oldham are recruiting for a Waste Management Supervisor in various locations in the Leicestershire area The role is very much a hands-on supervisory role. It will require travelling to the Council's RHWSs and WTSs daily to undertake: - HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low-level policy discussions) Delivery of training through workbooks and / or supporting those completing learning through e-learning Developing and delivering toolbox talks and other training packages / safety briefings Monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations Ensuring records for waste movements are accurate and appropriately filed Monitoring and enforcing the Council's Quality Management System for processes at the RHWS Issuing and monitoring / recording PPE and uniforms to staff Driving from time to time a Council 3.5 tonne box van Handling of low-level complaints from customers face to face, by telephone and by email. We will provide PPE and may be some uniform requirements, particularly the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download, if activated by the holder. These are part of uniform for all field-based staff, unless reasonable adjustments should be considered. Base/Location: Bottesford, Melton and Loughborough or Bardon, Coalville and Shepshed or Barwell, Lutterworth and Whetstone or Kibworth, Market Harborough and Oadby or Kibworth, Oadby and Whetstone or Loughborough, Melton and Mountsorrel Responsible to: Waste Operations Officer Responsible for: Reuse and Waste Recycling Operatives and Waste Transfer Station Plant Operatives Key Relationships/Liaison with: Officers of the Council, all site staff and driver and supervisors in the Contracts and Haulage Team. Members of the Public (including site users and neighbours), Suppliers and Contractors, Legislative Bodies such as the Environment Agency. Job Purpose To Supervise RHW and WTS services at designated sites, whilst maximising the potential of their teams. To delegate, interpret and coordinate instructions/ tasks from management, being confident and able to operate the various equipment and machinery on sites. Main Duties and Responsibilities To ensure that the services are delivered for the benefit of the people of Leicestershire. Lead and direct a team of designated operatives in accordance with agreed performance standards and LCC procedures. To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service. Maintain Leicestershire's RHWS and WTS services at designated sites to agreed levels in accordance with legislative, policy and budgetary requirements. Act as a CoTC holder for the RHWS / WTS and provide CoTC cover at sites as required. Ensure that all activities maintaining hard copy and electronic records using appropriate software systems. Recording data accurately maintaining hard copy and electronic records using appropriate software systems. Operating various pieces of plant and machinery, including Loading Shovels, Telehandlers, Forklift Trucks confidently. Reporting defects in any plant or machinery. Maintaining a tidy site through the coordination of general cleaning duties. Using various computer systems to aid your job role. Ensure compliance with Health and Safety, Environmental and Quality Management systems, permits or licences at designated RHWS and WTS. Identify and report opportunities to improve customer service and recycling rates by challenging existing working practices. Conduct regular, documented RHWS and WTS inspections for Heath and Safety, Environmental, Quality and Security issues at designated RHWS and WTS. To embrace new working methods, embedding and ensuring compliance with the workforce for new practices and procedures. To provide cover for sites as required, or cover in the absence of Waste Transfer Station Technicians, other Waste Site Supervisors or the Waste Operations Officers. Advise and assist with the recycling and treatment of waste materials. Understand the needs of customers, enabling effective channels of communication and a consistency or approach to customer communications. Ordering equipment and resources as necessary. Daily supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Reviews. To assist with recruitment induction, training and development programmes to help develop the service and ensure it has the skills it needs. Keeping staff engaged and informed through regular briefings/meetings and toolbox talks. Identifies potential commercial opportunities with customers and suppliers. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. To move HGVs to agreed locations and to transport waste materials from Leicestershire County Council's Recycling and Household Waste Sites (RHWS) to transfer and treatment locations, using hook loader heavy goods vehicles (HGVs) if requested to do so. Special Factors The nature of the work will involve the job holder carrying out work outside of normal working hours, including bank holidays, weekends and out of hours working or cover. The nature of the work will involve the job holder carrying out work at different locations across the County. The job holder may be required to attend, from time to time, training courses, conferences, seminars, or other meetings as required by his/her own training needs and the needs of the service. The job holder will be required to wear any appropriate uniform / personal protective equipment issued to them, including a Body Worn Camera, subject to any agreed reasonable adjustments, which shall remain the property of the Council. To act as a responsible key holder and open / close sites to agreed documented processes and procedures. Expenses will be paid in accordance with the Local Conditions of Service. The role is safely critical and subject to Random testing under the Council's substance misuse policy. Qualifications Basic level of literacy / good standard or education including English and Mathematics. WAMITAB CoTC Level 4 or above (or willing to work towards as necessary) Loading Shovel / Telehandler Ticket (or willing to work towards as necessary) Forklift Truck Licence (or willing to work towards as necessary) Driver CPC (or willing to work towards as necessary) Experience Reviews Staff training and development Previous experience in customer facing role Using ICT office systems such as Microsoft Office etc Supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Management of waste operations on-site Knowledge Knowledge of waste disposal and treatment legislation. Good understanding of Health and Safety on site. Waste site operations and environmental maintenance / compliance Skills and Competencies The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Communicates effectively with colleagues and customers including reliability in completing work schedules, general appearance and behaviour both to colleagues and the clients, reporting problem quickly and accurately Demonstrates understanding of customer needs Deliver high performance through positive and proactive leadership and a strong approach to performance management Computer literate and familiar with MS Office or equivalent, and industry standard software Is able to ensure the health, safety and wellbeing of employees, customers and other personnel at all times Take responsibility for own performance, decisions and personal development, seeking feedback and demonstrating integrity and personal impact Good organisational and interpersonal skills Able to prioritise effectively, keeping ordered and accurate records Competent to operate fixed and mobile plant Coach and facilitate, mentoring employees by providing on to one support Other Requirements Full and valid driving licence, access to vehicle and business use insurance cover An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of Equality Act 2010 INDOLD
Benefits Manager Financial Loughborough Contract £45 per hour PAYE or £58.01 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Benefits Manager Financial. There will be an office presence required, a minimum of 2 days per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. Tbe responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authority's activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyze performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority s establishments PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Nov 01, 2025
Contractor
Benefits Manager Financial Loughborough Contract £45 per hour PAYE or £58.01 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Benefits Manager Financial. There will be an office presence required, a minimum of 2 days per week This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. Tbe responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authority's activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyze performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authority s establishments PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Our client, a leading global insurance business is looking for a Senior Compliance Officer to assist the General Counsel and the Head of Compliance in supporting the Property & Casualty Insurance Entities and Divisions in ensuring that both business-as-usual compliance requirements are fulfilled. The ideal candidate should possess a robust background in compliance, along with relevant experience within the financial services industry. The role is based out of the clients offices south of Birmingham and you would be required to work on a hybrid basis with some national travel required on occasion. Duties and Responsibilities: Ensure day-to-day compliance with FCA and other relevant regulatory requirements. Assist with coordinating implementation of Consumer Duty Rules, Conduct Rules and SMCR responsibilities. Ensure the timely and accurate FCA and other regulatory filings, notifications, and reporting. Provide pragmatic advice and technical guidance and oversight to 1LOD and other business units on compliance and regulatory matters and on internal queries on compliance-related issues. Ensure a compliance and regulatory perspective is brought to key business forums, initiatives and projects. Act as a liaison with external regulators and auditors. Prepare documentation for regulatory inspections and audits. Manage external and internal audits. Analyse compliance and business performance management information and data to aid challenge. Identify potential compliance risks and escalate significant issues to senior management. Prepare management information, data and reports for entity boards, senior management and regulatory bodies. Assist in developing and updating the firm's risk register. Provide a key input to the group's assessment of regulatory risks as part of its ERM framework. Monitor and interpret regulations, regulatory changes and insurance-specific legislation and advise the business on required adjustments. Deliver briefings and create (where appropriate) and deliver training on key regulatory topics and issues. Implement, maintain and update compliance policies and procedures. Ensure that policies and procedures are communicated and embedded across the organisation, including through the provision of guidance and training. Ensure that policies and procedures are aligned with external regulatory requirements. Record and track compliance incidents and breaches. Investigate regulatory breaches, analyse and understanding the root cause and recommend appropriate action plans to the business units and to senior management. Delivery of compliance training sessions for staff, ensuring understanding of policies and regulatory expectations. Requirements: Have excellent communication (verbal and written) and be an effective 'regulatory translator' i.e. take complex regulation and make it accessible, understandable and relevant to the business so they have clarity on what is required, and what they need to do. Good problem solving skills and be solution orientated. Strong organisational skills and attention to detail but have the ability to take a high level view. Possess excellent stakeholder management skills and be able to build and maintain strong relationships with the business, while also maintaining an appropriate level of professional distance. Have a strong understanding of the UK's regulatory regime as it applies to general insurance activities.
Nov 01, 2025
Contractor
Our client, a leading global insurance business is looking for a Senior Compliance Officer to assist the General Counsel and the Head of Compliance in supporting the Property & Casualty Insurance Entities and Divisions in ensuring that both business-as-usual compliance requirements are fulfilled. The ideal candidate should possess a robust background in compliance, along with relevant experience within the financial services industry. The role is based out of the clients offices south of Birmingham and you would be required to work on a hybrid basis with some national travel required on occasion. Duties and Responsibilities: Ensure day-to-day compliance with FCA and other relevant regulatory requirements. Assist with coordinating implementation of Consumer Duty Rules, Conduct Rules and SMCR responsibilities. Ensure the timely and accurate FCA and other regulatory filings, notifications, and reporting. Provide pragmatic advice and technical guidance and oversight to 1LOD and other business units on compliance and regulatory matters and on internal queries on compliance-related issues. Ensure a compliance and regulatory perspective is brought to key business forums, initiatives and projects. Act as a liaison with external regulators and auditors. Prepare documentation for regulatory inspections and audits. Manage external and internal audits. Analyse compliance and business performance management information and data to aid challenge. Identify potential compliance risks and escalate significant issues to senior management. Prepare management information, data and reports for entity boards, senior management and regulatory bodies. Assist in developing and updating the firm's risk register. Provide a key input to the group's assessment of regulatory risks as part of its ERM framework. Monitor and interpret regulations, regulatory changes and insurance-specific legislation and advise the business on required adjustments. Deliver briefings and create (where appropriate) and deliver training on key regulatory topics and issues. Implement, maintain and update compliance policies and procedures. Ensure that policies and procedures are communicated and embedded across the organisation, including through the provision of guidance and training. Ensure that policies and procedures are aligned with external regulatory requirements. Record and track compliance incidents and breaches. Investigate regulatory breaches, analyse and understanding the root cause and recommend appropriate action plans to the business units and to senior management. Delivery of compliance training sessions for staff, ensuring understanding of policies and regulatory expectations. Requirements: Have excellent communication (verbal and written) and be an effective 'regulatory translator' i.e. take complex regulation and make it accessible, understandable and relevant to the business so they have clarity on what is required, and what they need to do. Good problem solving skills and be solution orientated. Strong organisational skills and attention to detail but have the ability to take a high level view. Possess excellent stakeholder management skills and be able to build and maintain strong relationships with the business, while also maintaining an appropriate level of professional distance. Have a strong understanding of the UK's regulatory regime as it applies to general insurance activities.
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Oct 31, 2025
Contractor
We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Benefits manager required for our public sector client based in Loughborough There will be an office presence required, a minimum of 2 days per week 37 hours per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authorities activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authorities establishments
Oct 31, 2025
Seasonal
Benefits manager required for our public sector client based in Loughborough There will be an office presence required, a minimum of 2 days per week 37 hours per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Council service. Ensure compliance with all relevant Government and Council policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. 2. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns 3. Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. 4. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authorities activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. 5. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures 6. Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. 7. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. 8. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. 9. Represent the Council at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. 10. To promote a culture that prevents, deters and detects fraud and error 11. To support team members in making key decisions in respect of benefit claims and complex cases. 12. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. 13. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. 14. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. 15. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. 16. Maintain an expert knowledge of all Benefits systems 16. Maintain an expert knowledge of all Benefits systems. 17. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDR's, identifying training and development needs and opportunities to improve performance 18. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies 19. As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authorities establishments
Benefits Manager (Inside IR35) There will be an office presence required, a minimum of 2 days per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Client service. Ensure compliance with all relevant Government and Client policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authoritys activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. Represent the Client at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. To promote a culture that prevents, deters and detects fraud and error To support team members in making key decisions in respect of benefit claims and complex cases. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. Maintain an expert knowledge of all Benefits systems. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDRs, identifying training and development needs and opportunities to improve performance Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with client policies As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authoritys establishments Candidate with council experience preferred, no sponsorship available. Rate of Pay PAYE: £45 Umbrella: £58 Location: Southfield Road, Loughborough, Leicestershire, LE11 2TU, United Kingdom
Oct 31, 2025
Seasonal
Benefits Manager (Inside IR35) There will be an office presence required, a minimum of 2 days per week Job Purpose To manage and develop an efficient and motivated Benefits service that delivers value money, organisational efficiencies, and good customer service. To be responsible for the delivery of key projects in order to meet agreed savings and efficiency targets. To deliver services in the most efficient way, ensuring services are intelligently designed by making best use of technology. To promote, facilitate and assist in the development and implementation of a customer focused and efficient Client service. Ensure compliance with all relevant Government and Client policies, statutes and regulation. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities To actively lead the separate Benefits teams, including Overpayments and Data Control staff, ensuring that all targets, key performance indicators are achieved. Manage, monitor and report the performance of the team including, corporate and team performance and national / statutory returns Responsible for accurate and timely completion of all mandatory statistical returns for submission to the Department for Work and Pensions (DWP) and the external Auditors. To be responsible for the annual billing process for Housing Benefit and Council Tax Reduction Scheme to ensure that the authoritys activities are well planned, organized and delivered by the agreed deadlines. This will include the coordination and provision of any associated documentation, website administration and liaison with all internal and external stake holders where necessary. Ensure staff, structures and processes are in place to allow the service to function in accordance with regulations, policy, procedures and best practice and to support the Director in the development and implementation of policy and procedures Deal with complex and difficult queries and complaints from customers, officers, Members, and other relevant contacts including making decision in relation to complex or contentious cases. Keep staff up to date with changes in regulations and legislation, assimilate and interpret these and advise and train staff accordingly. Analyse performance data and software upgrades to identify training needs and provide training and support to meet those needs. Represent the Client at Tribunal Service appeal hearings and Valuation Tribunal Service hearings. To promote a culture that prevents, deters and detects fraud and error To support team members in making key decisions in respect of benefit claims and complex cases. Participate as a representative for the team and provide expert advice and information in Local Authority benefit functions to officers, elected members and other external organizations. To be responsible for producing reports to senior management, Executive and other Committees on appropriate Benefits matters not the responsibility of the Section 151 Officer, along with the response to formal complaints for consideration by the Director of Customer Experience. Maintain effective delivery of services and identify improvement projects within the team to ensure the service is effectively delivered providing good value for money. Keep abreast of new technology to enhance current service offering, making recommendations where appropriate. Maintain an expert knowledge of all Benefits systems. Coach, mentor and monitor performance of the team and individuals. Carry out regular work reviews and PDRs, identifying training and development needs and opportunities to improve performance Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with client policies As a term of your employment you can be required to undertake such other duties commensurate with your grade, and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the Authoritys establishments Candidate with council experience preferred, no sponsorship available. Rate of Pay PAYE: £45 Umbrella: £58 Location: Southfield Road, Loughborough, Leicestershire, LE11 2TU, United Kingdom
Our client, a leader in the Defence & Security sector, is currently seeking an Export Officer to join their team in Samlesbury on a 12-month contract basis. This role plays a crucial part in ensuring the efficient and compliant movement of goods and materials within a highly regulated environment. Key Responsibilities: Managing export control documentation to ensure compliance with national and international regulations Coordinating import and export shipping activities, including liaison with freight forwarders and customs officials Assisting with the preparation of licences and permits required for the export of defence-related products Maintaining up-to-date knowledge of export control laws and regulations Ensuring accurate records and audit trails for all export transactions Supporting the export control team in developing and implementing export control policies and procedures Providing advice and guidance on export control issues to internal stakeholders Participating in continuous improvement initiatives to enhance export control processes and systems Job Requirements: Experience in export control and compliance, preferably within the defence or security sectors Knowledge of import and export shipping processes and regulations Proficiency in preparing and managing export documentation Familiarity with the BAE-Export Control Assistant tool Strong attention to detail and organisational skills Effective communication and interpersonal skills Self-motivated and able to work independently under minimal supervision Security Clearance (SC) in progress or willingness to undergo the process Benefits: Opportunity to work with a leading company in the Defence & Security sector Supportive and collaborative work environment Professional development and training opportunities 12-month contract with potential for extension Three days a week on-site work in Samlesbury If you have the required expertise in export control and shipping within the Defence & Security sector, and are looking for a challenging and rewarding role, we would love to hear from you. Apply now to join our client's dynamic team in Samlesbury.
Oct 31, 2025
Contractor
Our client, a leader in the Defence & Security sector, is currently seeking an Export Officer to join their team in Samlesbury on a 12-month contract basis. This role plays a crucial part in ensuring the efficient and compliant movement of goods and materials within a highly regulated environment. Key Responsibilities: Managing export control documentation to ensure compliance with national and international regulations Coordinating import and export shipping activities, including liaison with freight forwarders and customs officials Assisting with the preparation of licences and permits required for the export of defence-related products Maintaining up-to-date knowledge of export control laws and regulations Ensuring accurate records and audit trails for all export transactions Supporting the export control team in developing and implementing export control policies and procedures Providing advice and guidance on export control issues to internal stakeholders Participating in continuous improvement initiatives to enhance export control processes and systems Job Requirements: Experience in export control and compliance, preferably within the defence or security sectors Knowledge of import and export shipping processes and regulations Proficiency in preparing and managing export documentation Familiarity with the BAE-Export Control Assistant tool Strong attention to detail and organisational skills Effective communication and interpersonal skills Self-motivated and able to work independently under minimal supervision Security Clearance (SC) in progress or willingness to undergo the process Benefits: Opportunity to work with a leading company in the Defence & Security sector Supportive and collaborative work environment Professional development and training opportunities 12-month contract with potential for extension Three days a week on-site work in Samlesbury If you have the required expertise in export control and shipping within the Defence & Security sector, and are looking for a challenging and rewarding role, we would love to hear from you. Apply now to join our client's dynamic team in Samlesbury.
The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across Gloucester. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential
Oct 30, 2025
Contractor
The Role We are seeking an experienced Site Manager to lead external works and SHDF (Social Housing Decarbonisation Fund) retrofit projects across Gloucester. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential
ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDATION TRUST
Harlow, Essex
Location - North West Essex. (The post holder may be required to work across Essex and/or in any location in the Trust area) ABOUT US We significantly invest in our workforce to foster expertise in our team providing specialist training packages and development opportunities in line with emerging evidence and standards for parental mental illness. Valuing you. Recognising your dedication. At EPUT, we look after you. Receive supervision and support to help you fulfil your potential. Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks. If you need help, we provide mental health and wellbeing services, occupational health advice and counselling. We run recognition awards to recognise staff's hard work and dedication. Benefits 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service. Excellent pension of up to14.5% of your pensionable pay. Staff discounts include Blue Light Card, NHS discount offers, and staff benefits. £8K relocation package if you move to Essex to join us Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus. Work that wraps around your needs Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts. Flexible working: available from day one for most roles. Job share: Applications for job shares are welcomed. KEY RESPONSIBILITIES Clinical/Professional/Specific Managerial Responsibilities Manage and lead the multi-professional team in the delivery of safe and effective evidence-based interventions. Will be required, when needed to hold a small caseload. To deliver a service within the agreed financial envelope ensuring maximum value in term of clinical and cost effectiveness Ensure that a culture of effective risk management is present in the team Work in conjunction with the Service Managers and Directors to ensure that access targets are achieved. Ensure continuity of service delivery by working collaboratively with Line Managers and key professionals. Allocate cases, and monitor practitioners workload through effective implementation of the workload management tools. Ensure adherence to Promoting Quality Care: Guidance on Risk Assessment and Management in Mental Health and Learning Disability Services May 2010. Organise and chair Care Planning and Review meetings for clients who present with significant risks and who have complex needs. Organise and chair weekly MDT meetings jointly with the Lead Team Consultant ensuring required records are maintained. Lead and ensure the implementation of agreed action plans including risk management plans for individuals with high risk/complex needs. Ensure adherence to the relevant legislative requirements. Contribute to effective communication and liaison within the wider MH services and with other services and professionals including statutory and voluntary agencies and community groups. Act as a resource for advice and expertise to staff, users, carers and other agencies such as GPs and other primary care and CCG colleagues. Act as Designated Officer for Adult Protection Investigations for women on the caseload. Ensure adherence to Governance requirements. Ensure compliance with relevant inquiry recommendations. Ensure service information requirements are met through the production of required statistics and data, and completion of daily diary sheets. Report to the relevant Professional Social Work Lead on matters pertaining to the professional agenda and ensure appropriate attendance at the professional Fora. Report to the relevant Professional Nurse Lead on matters pertaining to the professional agenda and ensure appropriate attendance at the professional Fora. Support the Professional Social Work and Mental Health Nurse Lead to promote high standards of professional practice. Supervise professional practice for the discharge of statutory duties under the Mental Health (NI) Order 1986 and other relevant legislation and guidance. Organise and Chair relevant professionals meetings. Ensure staff act in accordance with relevant professional codes of conduct and standards. Manage own workload and in conjunction with the Perinatal Mental Health Team Manager, identify and address own development needs. Undertake projects or tasks outside the normal responsibilities when required. Generic Managerial Responsibilities both within an operational and strategic context Provide regular supervision and support to all staff that will include monitoring of caseloads and clinical practice. Supervision will also include reviewing standards of record keeping such as appropriate updating of assessments, care plans, risk management plans and carers assessments. Act as a member of the Mental Health Management Team and contribute to the development of policy formulation, planning and resource allocation. Assist in the investigation of complaints and incidents under the direction of the Perinatal Mental Health Team Manager and or Service Manager/Associate Director. Lead multidisciplinary / multiagency practice development and service improvement projects. Ensure that the Service User and Carers are actively involved in the planning and delivery of services in keeping with the Trusts engagement policies and upholding the principles of true co-production. To be responsible for developing and maintaining knowledge of local resources and developing excellent working relationships with relevant statutory, voluntary and community groups and organisations. To provide regular education and training (both formally and informally) on perinatal mental health issues to a wide range of professionals and stakeholders involved in the care and management of women in the perinatal period. To be responsible for monitoring, recording and reporting on clinical work and communicating highly complex clinical information to a variety of recipients (e.g. patients, families and carers, other professionals) orally and in writing. To develop with the Consultant Perinatal Psychiatrist (Lead Clinician) systems and processes to record relevant information at the time of referral, during on-going work, and for evaluation purposes, as consistent with the policies and protocols of the mental health Trust. To work closely with colleagues to promote and develop a collaborative Community Perinatal Mental Health Service for the catchment area. To be actively involved in the audit process, collecting data, mapping of local needs, and the evaluation and monitoring of personal work and the work of the service. This would include quality improvement projects and involvement in research and development. Finance To manage a delegated budget and financial resources. Performance management Ensure that regular audits and evaluations are undertaken to determine compliance with required CQC and professional standards. Contribute to the implementation of the Trusts Corporate Plan, Trust Delivery Plan and Performance Management Plan. Support compliance with the DHSSPS Promoting Quality Care and will ensure that the agreed performance and activity targets are met. Ensure arrangements are in place to achieve all of the teams KPI performance targets. Human Resources Participate in the recruitment and selection of staff. Manage attendance and participate in disciplinary and grievance matters when necessary. Undertake staff performance reviews and appraisals with team members, identifying staff development needs and agreeing opportunities for these needs to be met. To ensure that clinical supervision is given to all health qualified staff in the team and to ensure that staff work to high standards of professional practice. To facilitate and enhance good team working and promote reflective practice. To line manage and /supervise junior staff. Authorise leave and training as delegated by the Team Manager. To deputise for the Team Manager, as required. ADDITIONAL DUTIES In addition to the above duties you will also be expected to perform the below key activities in line with your job role; Complete mandatory training in line with Trust policy and procedures To participate in the staff appraisal process and to undertake for any staff you manage To keep yourself updated on all matters relating to Trust policy To provide management supervision where appropriate You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required. PERSON SPECIFICATION Education/Qualifications /Knowledge Essential RMN or equivalent professional qualification Qualification at degree level or equivalent Evidence of continuing professional and personal development . click apply for full job details
Oct 30, 2025
Full time
Location - North West Essex. (The post holder may be required to work across Essex and/or in any location in the Trust area) ABOUT US We significantly invest in our workforce to foster expertise in our team providing specialist training packages and development opportunities in line with emerging evidence and standards for parental mental illness. Valuing you. Recognising your dedication. At EPUT, we look after you. Receive supervision and support to help you fulfil your potential. Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks. If you need help, we provide mental health and wellbeing services, occupational health advice and counselling. We run recognition awards to recognise staff's hard work and dedication. Benefits 27 days holiday, plus bank holidays, rising to 33 days after 10 years' service. Excellent pension of up to14.5% of your pensionable pay. Staff discounts include Blue Light Card, NHS discount offers, and staff benefits. £8K relocation package if you move to Essex to join us Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus. Work that wraps around your needs Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts. Flexible working: available from day one for most roles. Job share: Applications for job shares are welcomed. KEY RESPONSIBILITIES Clinical/Professional/Specific Managerial Responsibilities Manage and lead the multi-professional team in the delivery of safe and effective evidence-based interventions. Will be required, when needed to hold a small caseload. To deliver a service within the agreed financial envelope ensuring maximum value in term of clinical and cost effectiveness Ensure that a culture of effective risk management is present in the team Work in conjunction with the Service Managers and Directors to ensure that access targets are achieved. Ensure continuity of service delivery by working collaboratively with Line Managers and key professionals. Allocate cases, and monitor practitioners workload through effective implementation of the workload management tools. Ensure adherence to Promoting Quality Care: Guidance on Risk Assessment and Management in Mental Health and Learning Disability Services May 2010. Organise and chair Care Planning and Review meetings for clients who present with significant risks and who have complex needs. Organise and chair weekly MDT meetings jointly with the Lead Team Consultant ensuring required records are maintained. Lead and ensure the implementation of agreed action plans including risk management plans for individuals with high risk/complex needs. Ensure adherence to the relevant legislative requirements. Contribute to effective communication and liaison within the wider MH services and with other services and professionals including statutory and voluntary agencies and community groups. Act as a resource for advice and expertise to staff, users, carers and other agencies such as GPs and other primary care and CCG colleagues. Act as Designated Officer for Adult Protection Investigations for women on the caseload. Ensure adherence to Governance requirements. Ensure compliance with relevant inquiry recommendations. Ensure service information requirements are met through the production of required statistics and data, and completion of daily diary sheets. Report to the relevant Professional Social Work Lead on matters pertaining to the professional agenda and ensure appropriate attendance at the professional Fora. Report to the relevant Professional Nurse Lead on matters pertaining to the professional agenda and ensure appropriate attendance at the professional Fora. Support the Professional Social Work and Mental Health Nurse Lead to promote high standards of professional practice. Supervise professional practice for the discharge of statutory duties under the Mental Health (NI) Order 1986 and other relevant legislation and guidance. Organise and Chair relevant professionals meetings. Ensure staff act in accordance with relevant professional codes of conduct and standards. Manage own workload and in conjunction with the Perinatal Mental Health Team Manager, identify and address own development needs. Undertake projects or tasks outside the normal responsibilities when required. Generic Managerial Responsibilities both within an operational and strategic context Provide regular supervision and support to all staff that will include monitoring of caseloads and clinical practice. Supervision will also include reviewing standards of record keeping such as appropriate updating of assessments, care plans, risk management plans and carers assessments. Act as a member of the Mental Health Management Team and contribute to the development of policy formulation, planning and resource allocation. Assist in the investigation of complaints and incidents under the direction of the Perinatal Mental Health Team Manager and or Service Manager/Associate Director. Lead multidisciplinary / multiagency practice development and service improvement projects. Ensure that the Service User and Carers are actively involved in the planning and delivery of services in keeping with the Trusts engagement policies and upholding the principles of true co-production. To be responsible for developing and maintaining knowledge of local resources and developing excellent working relationships with relevant statutory, voluntary and community groups and organisations. To provide regular education and training (both formally and informally) on perinatal mental health issues to a wide range of professionals and stakeholders involved in the care and management of women in the perinatal period. To be responsible for monitoring, recording and reporting on clinical work and communicating highly complex clinical information to a variety of recipients (e.g. patients, families and carers, other professionals) orally and in writing. To develop with the Consultant Perinatal Psychiatrist (Lead Clinician) systems and processes to record relevant information at the time of referral, during on-going work, and for evaluation purposes, as consistent with the policies and protocols of the mental health Trust. To work closely with colleagues to promote and develop a collaborative Community Perinatal Mental Health Service for the catchment area. To be actively involved in the audit process, collecting data, mapping of local needs, and the evaluation and monitoring of personal work and the work of the service. This would include quality improvement projects and involvement in research and development. Finance To manage a delegated budget and financial resources. Performance management Ensure that regular audits and evaluations are undertaken to determine compliance with required CQC and professional standards. Contribute to the implementation of the Trusts Corporate Plan, Trust Delivery Plan and Performance Management Plan. Support compliance with the DHSSPS Promoting Quality Care and will ensure that the agreed performance and activity targets are met. Ensure arrangements are in place to achieve all of the teams KPI performance targets. Human Resources Participate in the recruitment and selection of staff. Manage attendance and participate in disciplinary and grievance matters when necessary. Undertake staff performance reviews and appraisals with team members, identifying staff development needs and agreeing opportunities for these needs to be met. To ensure that clinical supervision is given to all health qualified staff in the team and to ensure that staff work to high standards of professional practice. To facilitate and enhance good team working and promote reflective practice. To line manage and /supervise junior staff. Authorise leave and training as delegated by the Team Manager. To deputise for the Team Manager, as required. ADDITIONAL DUTIES In addition to the above duties you will also be expected to perform the below key activities in line with your job role; Complete mandatory training in line with Trust policy and procedures To participate in the staff appraisal process and to undertake for any staff you manage To keep yourself updated on all matters relating to Trust policy To provide management supervision where appropriate You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services; providing a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required. PERSON SPECIFICATION Education/Qualifications /Knowledge Essential RMN or equivalent professional qualification Qualification at degree level or equivalent Evidence of continuing professional and personal development . click apply for full job details
Hard Facilities Management Contract Monitoring Officer - 1 year contract - Scotland (travel required) One of Loriens leading Public Sector Clients are looking for highly experienced Hard Facilities Management Contract Officer to join their team. Job Details: Undertake effective contract monitoring to ensure that the HFM contracts meets service and audit requirements and the performance standards set out in the contract Prepare and implement an annual plan of monitoring tasks and undertake liaison and consultation with key stakeholders on all issues in relation to the contracts. Monitoring the provision of contracted services, including the availability of facilities, to ensure they conform to service specifications and council requirements; applying the contract payment mechanism and issuing contractual compliance notices as necessary. Co-ordinating Property Management Services in the review of the HFM life cycle maintenance programme, planned preventative maintenance and deferred works programmes. Co-ordinating Property Management Services in the monitoring of compliance with all applicable Health & Safety, Building and Fire Regulations and insurance requirements. Co-ordinating the procurement of all new work; liaising with the Contractor(s), consultants, building contractors and statutory authorities as necessary; ensuring service continuity and value for money. Financial control and management of the HFM budget. Preparation of reports to Committee on overall contract performance. Agreeing any benchmarking or market testing arrangements and outputs as provided for in the contract. Essentials: Professional qualification at degree level within a building related discipline or educated to degree level in building related discipline and working towards attainment of professional qualification. Good communication skills Experience of managing/controlling budget. Contract administration Computer literate, being able to use Microsoft Outlook, Word, Excel and work ordering related systems Knowledge of appropriate current legislation for: Health & Safety at Work Act Health & Hygiene (Scotland) Act COSHH Asbestos regulations CDM Regulations Building Regulations Water Bylaws Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Oct 29, 2025
Contractor
Hard Facilities Management Contract Monitoring Officer - 1 year contract - Scotland (travel required) One of Loriens leading Public Sector Clients are looking for highly experienced Hard Facilities Management Contract Officer to join their team. Job Details: Undertake effective contract monitoring to ensure that the HFM contracts meets service and audit requirements and the performance standards set out in the contract Prepare and implement an annual plan of monitoring tasks and undertake liaison and consultation with key stakeholders on all issues in relation to the contracts. Monitoring the provision of contracted services, including the availability of facilities, to ensure they conform to service specifications and council requirements; applying the contract payment mechanism and issuing contractual compliance notices as necessary. Co-ordinating Property Management Services in the review of the HFM life cycle maintenance programme, planned preventative maintenance and deferred works programmes. Co-ordinating Property Management Services in the monitoring of compliance with all applicable Health & Safety, Building and Fire Regulations and insurance requirements. Co-ordinating the procurement of all new work; liaising with the Contractor(s), consultants, building contractors and statutory authorities as necessary; ensuring service continuity and value for money. Financial control and management of the HFM budget. Preparation of reports to Committee on overall contract performance. Agreeing any benchmarking or market testing arrangements and outputs as provided for in the contract. Essentials: Professional qualification at degree level within a building related discipline or educated to degree level in building related discipline and working towards attainment of professional qualification. Good communication skills Experience of managing/controlling budget. Contract administration Computer literate, being able to use Microsoft Outlook, Word, Excel and work ordering related systems Knowledge of appropriate current legislation for: Health & Safety at Work Act Health & Hygiene (Scotland) Act COSHH Asbestos regulations CDM Regulations Building Regulations Water Bylaws Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Specification: Resident Liaison Officer (RLO) Location: Based in the Stevenage to Kings Cross are Contract Type: Long term Temporary (potential for perm) Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile The Opportunity An immediate opportunity is available for a proactive and experienced Resident Liaison Officer to join a temporary contract with Origin Housing . The role is focused on a variety of internal works, including a comprehensive Kitchen, Bathroom program. You will be responsible for managing resident communication and ensuring the smooth delivery of works across a broad geographic area. Due to the size of the patch, which spans from Stevenage to Kings Cross , this is a mobile role that requires daily travel. You will need to travel frequently to and from properties to engage directly with residents. Key Responsibilities Resident Communication: Serve as the primary point of contact for residents, visiting properties to provide updates and manage expectations regarding all aspects of the K&B programme. Logistics and Coordination: Work closely with the project management team and contractors to coordinate access, schedule works, and ensure timely completion with minimal disruption to residents. Issue Resolution: Proactively identify and resolve resident queries and concerns with a professional, compassionate, and solution-oriented approach. Documentation: Maintain detailed and accurate records of all resident interactions and project milestones, providing regular progress reports. Stakeholder Engagement: Act as a key link between residents, the project team, and the client, fostering positive relationships and ensuring project goals are met. Candidate Profile Experience: Proven experience as a Resident Liaison Officer, with a strong background in K&B or similar internal works projects. Flexibility & Mobility: A full UK driving license and your own vehicle are essential . You will receive a fuel allowance paid at 45p per mile . You must be comfortable with extensive daily travel covering a large area. Location: The ideal candidate will be based in the North London or Stevenage area to facilitate efficient travel across the patch. Interpersonal Skills: Exceptional communication skills and a friendly, empathetic demeanour are crucial for building trust and rapport with residents. Organisational Skills: The ability to manage multiple tasks and prioritise effectively in a dynamic, fast-paced environment. Salary & Benefits Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile Contract: Temporary until Christmas, with a strong possibility of extension
Oct 07, 2025
Full time
Job Specification: Resident Liaison Officer (RLO) Location: Based in the Stevenage to Kings Cross are Contract Type: Long term Temporary (potential for perm) Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile The Opportunity An immediate opportunity is available for a proactive and experienced Resident Liaison Officer to join a temporary contract with Origin Housing . The role is focused on a variety of internal works, including a comprehensive Kitchen, Bathroom program. You will be responsible for managing resident communication and ensuring the smooth delivery of works across a broad geographic area. Due to the size of the patch, which spans from Stevenage to Kings Cross , this is a mobile role that requires daily travel. You will need to travel frequently to and from properties to engage directly with residents. Key Responsibilities Resident Communication: Serve as the primary point of contact for residents, visiting properties to provide updates and manage expectations regarding all aspects of the K&B programme. Logistics and Coordination: Work closely with the project management team and contractors to coordinate access, schedule works, and ensure timely completion with minimal disruption to residents. Issue Resolution: Proactively identify and resolve resident queries and concerns with a professional, compassionate, and solution-oriented approach. Documentation: Maintain detailed and accurate records of all resident interactions and project milestones, providing regular progress reports. Stakeholder Engagement: Act as a key link between residents, the project team, and the client, fostering positive relationships and ensuring project goals are met. Candidate Profile Experience: Proven experience as a Resident Liaison Officer, with a strong background in K&B or similar internal works projects. Flexibility & Mobility: A full UK driving license and your own vehicle are essential . You will receive a fuel allowance paid at 45p per mile . You must be comfortable with extensive daily travel covering a large area. Location: The ideal candidate will be based in the North London or Stevenage area to facilitate efficient travel across the patch. Interpersonal Skills: Exceptional communication skills and a friendly, empathetic demeanour are crucial for building trust and rapport with residents. Organisational Skills: The ability to manage multiple tasks and prioritise effectively in a dynamic, fast-paced environment. Salary & Benefits Rate: £17 - £22 per hour Fuel Allowance: Paid at 45p per mile Contract: Temporary until Christmas, with a strong possibility of extension
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. Reporting into our UK Division Security Officer, you'll plays a crucial role in ensuring the implementation and maintenance of security protocols on higher security projects. You will be responsible for conducting site audits, overseeing staff adherence to security briefings, and serving as the primary liaison between projects and corporate security department. Please note that this role is a minimum of 3 days a week in Hoddesdon with travel to our sites and projects nationally. About our role Information Security Policy Uphold staff awareness of their security obligations pertaining to the project and disseminate any policy and procedural alterations affecting the project or its personnel. Information Security Risk Management Initiate and facilitate measures aimed at reducing information security risks where appropriate and necessary. Identify all involved entities within the supply chain throughout the project lifecycle and conduct necessary due diligence concerning personnel vetting and IT system evaluations. Ensure all staff, including internal personnel and supply chain staff, are appropriately vetted in accordance with security requirements Information Security Awareness Collaborate closely with the UK Division Security Officer to disseminate information security awareness materials. Have an awareness and understanding of UK Government and Defence security conditions and standards including changes and updates that occur. Information Security Training Ensure all project personnel receive and comprehend vital security briefings, maintaining a consistent and high level of awareness and compliance. Facilitate effective communication and the creation of Toolbox Talks following project incidents. Assist in the delivery of security briefings to ensure all personnel are informed of relevant security policies and practices. Primary Point of Contact Serve as the primary liaison between the project and the Corporate Security Department, proficiently conveying messages, updates, and coordinating security-related affairs. Assurance and Reporting Report matters concerning Information Security to the UK Division Security Officer (DSO). Maintain precise and detailed records of security-related activities, reports, and incident logs for comprehensive reference and analysis. Auditing & Risk Notifications Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. About you You'll have demonstrable experience in a similar role. Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. Strong commitment to best practice in security management, ensuring high standards are consistently maintained. Clear and confident communicator, able to share information effectively and promote awareness across all levels. Detail-oriented and reliable, with a focus on accuracy, accountability, and continuous improvement. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Oct 07, 2025
Full time
VolkerFitzpatrick offers a range and depth of civil engineering, infrastructure and building services. We contribute to vital parts of the nation's life through projects of strategic importance, while delivering those less visible, yet essential, works required by both private and public sectors. We build, renew, maintain highways, airports, railway infrastructure, and commercial, industrial and educational buildings. Reporting into our UK Division Security Officer, you'll plays a crucial role in ensuring the implementation and maintenance of security protocols on higher security projects. You will be responsible for conducting site audits, overseeing staff adherence to security briefings, and serving as the primary liaison between projects and corporate security department. Please note that this role is a minimum of 3 days a week in Hoddesdon with travel to our sites and projects nationally. About our role Information Security Policy Uphold staff awareness of their security obligations pertaining to the project and disseminate any policy and procedural alterations affecting the project or its personnel. Information Security Risk Management Initiate and facilitate measures aimed at reducing information security risks where appropriate and necessary. Identify all involved entities within the supply chain throughout the project lifecycle and conduct necessary due diligence concerning personnel vetting and IT system evaluations. Ensure all staff, including internal personnel and supply chain staff, are appropriately vetted in accordance with security requirements Information Security Awareness Collaborate closely with the UK Division Security Officer to disseminate information security awareness materials. Have an awareness and understanding of UK Government and Defence security conditions and standards including changes and updates that occur. Information Security Training Ensure all project personnel receive and comprehend vital security briefings, maintaining a consistent and high level of awareness and compliance. Facilitate effective communication and the creation of Toolbox Talks following project incidents. Assist in the delivery of security briefings to ensure all personnel are informed of relevant security policies and practices. Primary Point of Contact Serve as the primary liaison between the project and the Corporate Security Department, proficiently conveying messages, updates, and coordinating security-related affairs. Assurance and Reporting Report matters concerning Information Security to the UK Division Security Officer (DSO). Maintain precise and detailed records of security-related activities, reports, and incident logs for comprehensive reference and analysis. Auditing & Risk Notifications Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. About you You'll have demonstrable experience in a similar role. Proactive and solutions-focused, with the ability to anticipate potential risks and implement preventative measures. Supportive and approachable, able to work collaboratively with colleagues, project teams, and supply chain partners. Strong commitment to best practice in security management, ensuring high standards are consistently maintained. Clear and confident communicator, able to share information effectively and promote awareness across all levels. Detail-oriented and reliable, with a focus on accuracy, accountability, and continuous improvement. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerFitzpatrick is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerFitzpatrick are able to ensure our staff provide unrivalled resources and expertise to our clients. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
Oct 07, 2025
Full time
Our client is looking for a Finance and Administration Officer Client Details A leader in their field Description To lead on key financial processes-including payroll, sales ledger management and statutory reporting-while providing advanced administrative and office support. The postholder acts as a member of the Corporate Services team, ensuring robust financial control, smooth office operations and cross-cover for critical tasks. 2. Key Duties & Responsibilities 2.1 Finance 1. Sales Ledger Management Raise and process sales invoices, including statutory levy income. Record bank receipts and income from assurance schemes, resolving discrepancies with external bodies (e.g. FIA). Operate credit-control procedures, escalating overdue accounts and customer disputes. 2. Payroll Complete monthly payroll, ensuring accuracy of salaries, pension and statutory deductions. Maintain confidential payroll records and address staff pay queries promptly. Ensure PAYE, National Insurance and pension deadlines are met. 3. Financial Accounting & Compliance Prepare and submit VAT returns. Post journals for accruals, prepayments and corrections. Perform monthly bank reconciliations and daily inter-account transfers. Maintain the fixed-asset register. Produce monthly and ad-hoc financial reports for senior management. Support internal and external audit processes, providing schedules and evidence. 4. Procurement & PO System Oversight Monitor compliance with the procurement policy. Oversee the Purchase Order processes on Business Central , train staff, and review expenditure reports. 2.2 Administration & Office Support 1. Provide high-level administrative assistance-proof-reading, formatting documents, drafting surveys and reports. 2. Coordinate IT onboarding for new starters and act as day-to-day liaison with external IT contractors. 3. Support the Head of Corporate Services with project administration and data collation. 4. Deliver reception and office cover when required, ensuring seamless front-of-house service. 5. Drive continual improvement of office systems and processes. 3. Profile A candidate with excellent finance and administrative skills Ideally - AAT, HNC/HND or equivalent finance qualification Job Offer This is a permanent, full-time role (35 hours per week, Monday to Friday), based in our office on the outskirts of Edinburgh. We offer hybrid working, with flexibility and a supportive, values-driven culture. Salary / benefits Band 2 30,551 per annum, including 25 days' annual leave (plus 11 public holidays) and a generous 10% employer pension contribution.
My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.
Oct 06, 2025
Seasonal
My client, a leading Housing Association across London and the South East, has a fantastic opportunity for a Housing Assistant for a six month interim assignment. This is a hybrid role, working from the office in Stratford two days a week and agile for three days. Supporting the Neighbourhood Officers and Area Manager to deliver a first class customer experience to residents. You will be supporting the North West London team so a knowledge of this area would be beneficial. Duties include. Provide administrative assistant to the team, ensuring KPI's are met. Working with Officers to fully resolve resident issues and requests at quality and pace. Such as; tenancy changes, general service charge enquiries, keys and fobs, reporting issues, chasing issues, requesting a service, processing successions, system updates, garage tenancy agreements, mutual exchange, etc. Liaison with residents to obtain feedback on services and service delivery and the provision of creative solutions where necessary. Provides fantastic customer service to residents and stakeholders. Responds to resident enquiries at first point of contact, either face to face, on the phone, digitally, or by letter, and participates in a duty rota, on a variety of matters. Exceptional customer service skills Confident in making decisions that are resident focused. A good working knowledge of housing legislation, tenancy legislation and property management regulation. Excellent verbal communication skills Good time management skills, ability to prioritise, copes well under pressure and meet targets. This is a fantastic opportunity for someone who has a solid understanding of the housing sector and wants to further develop their career within the sector.
