Assistant Aftersales Manager Franchised Motor Dealership - Dagenham Our client is looking to appoint an experienced Assistant Aftersales Manager to join their established and successful team. This is an excellent opportunity for an Assistant Aftersales Manager who will support the Aftersales Manager in overseeing the people and day-to-day operations of the Service Department. You will play a key role in anticipating and identifying customer needs, maximising the use of available resources, and ensuring the department operates efficiently and effectively. The role also involves motivating and supporting the team to achieve business objectives while consistently delivering an exceptional customer experience. The ideal candidate will: Lead by example Have previous experience within a main dealer environment Be self-motivated, committed, and driven Have team leadership experience with a proven track record of success Demonstrate a strong focus on customer service excellence In return, the role offers a competitive salary, structured training and development, genuine job security, and clear opportunities for career progression. The benefits package includes: Industry-leading rewards package 33 days annual leave (including bank holidays), plus an annual leave purchase and sale scheme Pension scheme and life assurance Vehicle purchase scheme Discounts on service, bodyshop, and parts One paid day per year to volunteer for a charity of your choice Cycle to work purchase scheme Access to the Perks at Work discount platform From 36,700 Basic plus bonus 42.5 Hour working week Interested? Apply now or get in touch to find out more. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Oct 13, 2026
Full time
Assistant Aftersales Manager Franchised Motor Dealership - Dagenham Our client is looking to appoint an experienced Assistant Aftersales Manager to join their established and successful team. This is an excellent opportunity for an Assistant Aftersales Manager who will support the Aftersales Manager in overseeing the people and day-to-day operations of the Service Department. You will play a key role in anticipating and identifying customer needs, maximising the use of available resources, and ensuring the department operates efficiently and effectively. The role also involves motivating and supporting the team to achieve business objectives while consistently delivering an exceptional customer experience. The ideal candidate will: Lead by example Have previous experience within a main dealer environment Be self-motivated, committed, and driven Have team leadership experience with a proven track record of success Demonstrate a strong focus on customer service excellence In return, the role offers a competitive salary, structured training and development, genuine job security, and clear opportunities for career progression. The benefits package includes: Industry-leading rewards package 33 days annual leave (including bank holidays), plus an annual leave purchase and sale scheme Pension scheme and life assurance Vehicle purchase scheme Discounts on service, bodyshop, and parts One paid day per year to volunteer for a charity of your choice Cycle to work purchase scheme Access to the Perks at Work discount platform From 36,700 Basic plus bonus 42.5 Hour working week Interested? Apply now or get in touch to find out more. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Aftersales Manager Franchised Motor Dealership - Gloucester 35,000 Basic Salary + Bonus 55,000 Total OTE The Role We're looking for an experienced Aftersales Manager to join a dealership in Gloucester. You'll be responsible for overseeing the aftersales department, ensuring the service operation runs smoothly while delivering excellent customer service and driving departmental performance. You'll play a key role in managing and motivating the team, maintaining high standards across the department and ensuring customer expectations are met. You'll also be responsible for monitoring performance, maximising profitability and identifying opportunities to improve efficiency and customer satisfaction. Who We're Looking For We're looking for someone with previous experience in an Aftersales Manager role, or an experienced Assistant Aftersales Manager ready to take the next step. You'll need strong leadership and communication skills, a commercial mindset and the ability to motivate a team while maintaining high standards of customer service. What's On Offer The package includes a 35,000 basic salary, with bonus potential taking total earnings to 55,000 OTE. This is a great opportunity to take ownership of an aftersales operation and continue developing your management career within the automotive industry. Interested? If you're an experienced Aftersales Manager looking for your next opportunity in Gloucester, get in touch for a confidential chat and more information. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Oct 12, 2026
Full time
Aftersales Manager Franchised Motor Dealership - Gloucester 35,000 Basic Salary + Bonus 55,000 Total OTE The Role We're looking for an experienced Aftersales Manager to join a dealership in Gloucester. You'll be responsible for overseeing the aftersales department, ensuring the service operation runs smoothly while delivering excellent customer service and driving departmental performance. You'll play a key role in managing and motivating the team, maintaining high standards across the department and ensuring customer expectations are met. You'll also be responsible for monitoring performance, maximising profitability and identifying opportunities to improve efficiency and customer satisfaction. Who We're Looking For We're looking for someone with previous experience in an Aftersales Manager role, or an experienced Assistant Aftersales Manager ready to take the next step. You'll need strong leadership and communication skills, a commercial mindset and the ability to motivate a team while maintaining high standards of customer service. What's On Offer The package includes a 35,000 basic salary, with bonus potential taking total earnings to 55,000 OTE. This is a great opportunity to take ownership of an aftersales operation and continue developing your management career within the automotive industry. Interested? If you're an experienced Aftersales Manager looking for your next opportunity in Gloucester, get in touch for a confidential chat and more information. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
General Sales Manager Kings Lynn Franchised Dealership OTE £55,000 Company Car 5-Day Working Week (Monday to Saturday) An exciting opportunity has arisen for an experienced General Sales Manager (GSM) to join a well-established franchised dealership based in Kings Lynn. This is a fantastic chance for a driven and motivated individual to take the lead in a thriving automotive sales environment, where your leadership will directly impact performance, profitability, and customer satisfaction. About the Role As General Sales Manager, your core responsibility will be to maximise the sales and profitability of both new and used vehicles, as well as associated products. You will lead and develop a small sales team consisting of two Sales Executives, driving results through effective leadership and performance management. This is a hands-on role within the motor trade, suited to someone who thrives in a fast-paced automotive environment and understands the dynamics of a modern franchised dealership. Key Responsibilities Maximise sales performance and profitability across new and used vehicles and associated products. Lead and manage a stable sales team, setting and stretching targets to drive performance. Maintain exceptional levels of customer satisfaction and retention. Motivate, coach, and develop team members, encouraging innovation and continuous improvement. Manage used vehicle stock and sales policies to optimise profitability. Support the Regional Manager in achieving operational and brand standards. Maintain strong relationships with the manufacturer and brand partners. Deliver results against sales, profit, and customer satisfaction KPIs. The Ideal Candidate Must have previous experience as a General Sales Manager (GSM) within the motor trade, specifically within a franchised dealership environment. Proven track record in coaching and developing successful sales teams. Strong understanding of the automotive retail environment and modern business practices. Excellent leadership, organisational, and communication skills. Confident using dealership management systems knowledge of Kerridge is an advantage. Results-focused with a clear understanding of performance metrics and customer expectations. Package & Benefits On-target earnings of approximately £55,000 per annum Company car included 5-day working week (Monday to Saturday) This role is ideal for a current GSM or experienced sales leader within the automotive industry looking to take the next step in their career. If you're ready to take ownership of a key leadership role within a respected motor trade business, we want to hear from you. For more information on this General Sales Manager position, please apply to Stacey Hunt of ACS Automotive Recruitment Consultancy. ACS Automotive Recruitment Consultancy is a leading recruitment agency specialising in the vacancies within the Automotive Motor Trade. We are recruiting across the UK for Sales Executives, Sales Managers, General Sales Managers, Service and Aftersales Managers, Service Advisors, including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.
Oct 08, 2025
Full time
General Sales Manager Kings Lynn Franchised Dealership OTE £55,000 Company Car 5-Day Working Week (Monday to Saturday) An exciting opportunity has arisen for an experienced General Sales Manager (GSM) to join a well-established franchised dealership based in Kings Lynn. This is a fantastic chance for a driven and motivated individual to take the lead in a thriving automotive sales environment, where your leadership will directly impact performance, profitability, and customer satisfaction. About the Role As General Sales Manager, your core responsibility will be to maximise the sales and profitability of both new and used vehicles, as well as associated products. You will lead and develop a small sales team consisting of two Sales Executives, driving results through effective leadership and performance management. This is a hands-on role within the motor trade, suited to someone who thrives in a fast-paced automotive environment and understands the dynamics of a modern franchised dealership. Key Responsibilities Maximise sales performance and profitability across new and used vehicles and associated products. Lead and manage a stable sales team, setting and stretching targets to drive performance. Maintain exceptional levels of customer satisfaction and retention. Motivate, coach, and develop team members, encouraging innovation and continuous improvement. Manage used vehicle stock and sales policies to optimise profitability. Support the Regional Manager in achieving operational and brand standards. Maintain strong relationships with the manufacturer and brand partners. Deliver results against sales, profit, and customer satisfaction KPIs. The Ideal Candidate Must have previous experience as a General Sales Manager (GSM) within the motor trade, specifically within a franchised dealership environment. Proven track record in coaching and developing successful sales teams. Strong understanding of the automotive retail environment and modern business practices. Excellent leadership, organisational, and communication skills. Confident using dealership management systems knowledge of Kerridge is an advantage. Results-focused with a clear understanding of performance metrics and customer expectations. Package & Benefits On-target earnings of approximately £55,000 per annum Company car included 5-day working week (Monday to Saturday) This role is ideal for a current GSM or experienced sales leader within the automotive industry looking to take the next step in their career. If you're ready to take ownership of a key leadership role within a respected motor trade business, we want to hear from you. For more information on this General Sales Manager position, please apply to Stacey Hunt of ACS Automotive Recruitment Consultancy. ACS Automotive Recruitment Consultancy is a leading recruitment agency specialising in the vacancies within the Automotive Motor Trade. We are recruiting across the UK for Sales Executives, Sales Managers, General Sales Managers, Service and Aftersales Managers, Service Advisors, including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.
Car Service Bookings Advisor Dealership Norwich Up to £35,000 OTE Full-time Permanent Monday Friday (8am 6pm) + 1 in 4 Saturdays The Role Join a busy car dealership service department in Norwich as a Car Service Bookings Advisor . You ll be the first point of contact for customers, arranging service appointments, upselling car care products, and ensuring a smooth dealership experience. Duties Manage car service bookings via inbound and outbound calls Upsell additional service, repair, and maintenance products Prepare and file job cards for the service department Provide excellent customer service to all dealership visitors Support the service team with admin tasks and scheduling Requirements Experience as a Service Advisor , Bookings Advisor , or similar role in a car dealership Strong customer service and sales/upselling skills Confident communicator with attention to detail IT literate (Microsoft packages) Motor trade or dealership experience preferred Benefits Up to £35k OTE with upsell opportunities Training and career development within a main dealership Supportive team environment Employee benefits and progression opportunities Apply today to join a leading car dealership service team in Norwich as a Service Bookings Advisor! Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.
Oct 07, 2025
Full time
Car Service Bookings Advisor Dealership Norwich Up to £35,000 OTE Full-time Permanent Monday Friday (8am 6pm) + 1 in 4 Saturdays The Role Join a busy car dealership service department in Norwich as a Car Service Bookings Advisor . You ll be the first point of contact for customers, arranging service appointments, upselling car care products, and ensuring a smooth dealership experience. Duties Manage car service bookings via inbound and outbound calls Upsell additional service, repair, and maintenance products Prepare and file job cards for the service department Provide excellent customer service to all dealership visitors Support the service team with admin tasks and scheduling Requirements Experience as a Service Advisor , Bookings Advisor , or similar role in a car dealership Strong customer service and sales/upselling skills Confident communicator with attention to detail IT literate (Microsoft packages) Motor trade or dealership experience preferred Benefits Up to £35k OTE with upsell opportunities Training and career development within a main dealership Supportive team environment Employee benefits and progression opportunities Apply today to join a leading car dealership service team in Norwich as a Service Bookings Advisor! Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.
SERVICE MANAGER Location - Norwich Opportunity for a process driven and proactive Service Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority. Responsibilities of a Service Manager Be a strong performer who can balance managing a team whilst hitting your own daily target. Coordinating an organised and cost-effective process for aftersales and servicing of vehicles. Ensure all details are communicated through to the workshop in an efficient manner. Work to maximise performance and overcome challenges Grow retail service and improving efficiency within the vehicle repair workshop. Skills and Qualifications of an Service Manager Must have previous experience as an Service Manager/Assistant Service Manager Strong leadership and evidence of outstanding customer service Excellent written and verbal communication skills The ability to motivate and inspire a team in a target driven environment If you are interested in this Service Managern vacancy, please contact and quote job number 51803
Oct 03, 2025
Full time
SERVICE MANAGER Location - Norwich Opportunity for a process driven and proactive Service Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority. Responsibilities of a Service Manager Be a strong performer who can balance managing a team whilst hitting your own daily target. Coordinating an organised and cost-effective process for aftersales and servicing of vehicles. Ensure all details are communicated through to the workshop in an efficient manner. Work to maximise performance and overcome challenges Grow retail service and improving efficiency within the vehicle repair workshop. Skills and Qualifications of an Service Manager Must have previous experience as an Service Manager/Assistant Service Manager Strong leadership and evidence of outstanding customer service Excellent written and verbal communication skills The ability to motivate and inspire a team in a target driven environment If you are interested in this Service Managern vacancy, please contact and quote job number 51803
SMART Repair Technician Ashford Salary: 34,000 + bonus Hours: Monday - Thursday - 08.00 - 17.00 Friday - 08.00 - 16.30 We are currently recruiting for a SMART Repair Technician for our client's Bodyshop in the Ashford area. The opportunity for a SMART Repair Technician is with a reputable main dealer who have a long history of providing an enviable level of service to their customer base for many years. SMART Repair role We who are looking for someone with a very good eye for detail, someone who will only let a customer have their treasured vehicle back when it is immaculate. The position will involve preparing vehicles for the Used car pitches in the Dealership and working in the Bodyshop to ensure any work undertaken is done to a very high standard. You will be required to have a good all round knowledge of the role from alloy repair, dents, small paint issues or internal cosmetic repairs. We are looking for someone also has the communication skills necessary to boost sales and talk with customers who have their cars in for Service work who may need minor repairs taking care of. Requirements You must have experience of working in the SMART repair role or have the relevant qualifications. STHBS Michael Rogers Octane Recruitment Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Oct 02, 2025
Full time
SMART Repair Technician Ashford Salary: 34,000 + bonus Hours: Monday - Thursday - 08.00 - 17.00 Friday - 08.00 - 16.30 We are currently recruiting for a SMART Repair Technician for our client's Bodyshop in the Ashford area. The opportunity for a SMART Repair Technician is with a reputable main dealer who have a long history of providing an enviable level of service to their customer base for many years. SMART Repair role We who are looking for someone with a very good eye for detail, someone who will only let a customer have their treasured vehicle back when it is immaculate. The position will involve preparing vehicles for the Used car pitches in the Dealership and working in the Bodyshop to ensure any work undertaken is done to a very high standard. You will be required to have a good all round knowledge of the role from alloy repair, dents, small paint issues or internal cosmetic repairs. We are looking for someone also has the communication skills necessary to boost sales and talk with customers who have their cars in for Service work who may need minor repairs taking care of. Requirements You must have experience of working in the SMART repair role or have the relevant qualifications. STHBS Michael Rogers Octane Recruitment Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
NW32529 Project Manager 50,000 - 60,000 + Benefits Hertfordshir e Alecto Recruitment are partnering with a growing company within the Odour and emissions control sector who work closely with the Anaerobic Digestion, Waste Processing and Energy from Waste sectors. Main Job Roles: Conduct site surveys post-order, liaise with Pre-con team on design and access requirements. Confirm BOMs and material needs for procurement. Coordinate with sales on design, assuming design responsibility. Issue purchase orders and instruct RAMS with the PA, including client-required H&S documentation. Oversee project finances, ensuring budgets are met and maintained. Manage subcontractor schedules and day-to-day operations for up to 2-3 teams. Address client queries and assist with job commissioning and handover. Collaborate with the Project Assistant to prepare O&M manuals. Review and update processes, procedures, and documentation. Attend weekly project meetings, providing status updates. Support Aftersales by coordinating commissioning, service, and testing. Perform additional tasks to ensure timely, on-budget project completion. Key Role Requirements: Engineering, mechanical or Controls knowledge (any or all of) would be extremely useful Construction experience, working in a similar environment, would be necessary Excellent communication and written skills Good numerical skills Good IT skills & literacy, with working knowledge of Microsoft Outlook, Word & Excel Full valid UK driving licence You will be required to hold a CSCS and/or SKILLcard (The Company are able to support the obtaining of this, if required) Strong organisation and time management skills Personable, presentable and articulate Excellent budget control Ability to work within deadlines and cope under pressure Strong Management skills Excellent ability for interpretation of drawings INDW To apply for this role please send your CV to (url removed) call (phone number removed) ext 218 to discuss. Equally if this role would not be of interest to you but may be for a suitable friend or colleague, we can offer paid referral fees for successful placements.
Sep 24, 2025
Full time
NW32529 Project Manager 50,000 - 60,000 + Benefits Hertfordshir e Alecto Recruitment are partnering with a growing company within the Odour and emissions control sector who work closely with the Anaerobic Digestion, Waste Processing and Energy from Waste sectors. Main Job Roles: Conduct site surveys post-order, liaise with Pre-con team on design and access requirements. Confirm BOMs and material needs for procurement. Coordinate with sales on design, assuming design responsibility. Issue purchase orders and instruct RAMS with the PA, including client-required H&S documentation. Oversee project finances, ensuring budgets are met and maintained. Manage subcontractor schedules and day-to-day operations for up to 2-3 teams. Address client queries and assist with job commissioning and handover. Collaborate with the Project Assistant to prepare O&M manuals. Review and update processes, procedures, and documentation. Attend weekly project meetings, providing status updates. Support Aftersales by coordinating commissioning, service, and testing. Perform additional tasks to ensure timely, on-budget project completion. Key Role Requirements: Engineering, mechanical or Controls knowledge (any or all of) would be extremely useful Construction experience, working in a similar environment, would be necessary Excellent communication and written skills Good numerical skills Good IT skills & literacy, with working knowledge of Microsoft Outlook, Word & Excel Full valid UK driving licence You will be required to hold a CSCS and/or SKILLcard (The Company are able to support the obtaining of this, if required) Strong organisation and time management skills Personable, presentable and articulate Excellent budget control Ability to work within deadlines and cope under pressure Strong Management skills Excellent ability for interpretation of drawings INDW To apply for this role please send your CV to (url removed) call (phone number removed) ext 218 to discuss. Equally if this role would not be of interest to you but may be for a suitable friend or colleague, we can offer paid referral fees for successful placements.
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Sep 23, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!