Junior Technical Coordinator

Our client is seeking a proactive and detail-oriented Ticketing Operations Coordinator to support ticketing operations for large scale, world-class experiences. You'll play a key role in ensuring seamless ticketing processes, from planning and system improvements to on-site delivery and stakeholder training.

Key Responsibilities

• Contribute to the planning, development, and delivery of ticketing projects.
• Coordinate with internal teams and third-party providers to deliver new ticketing features and platforms.
• Organise and deliver training programmes and online tutorials for ticketing portals.
• Assist the Ticketing Manager with product set-up, testing, and website user journey flows.
• Act as a key contact for Hospitality and Customer Services teams, providing guidance and escalation support.
• Lead reviews and enhancements of ticketing systems and processes, identifying opportunities for improvement.
• Maintain and improve documentation for internal stakeholders.

About You

• Experience working with systems, preferably ticketing or event systems.
• Knowledge of digital ticketing technologies. (Familiarity with Secutix or TixNGo are favoured)
• Proven ability to collaborate with internal and external stakeholders to deliver large-scale projects and system enhancements on time.
• Strong attention to detail, with a focus on data accuracy and customer experience.
• Excellent interpersonal and communication skills with the ability to build effective relationships across teams

This is an exciting opportunity to be at the heart of world-renowned sporting events, working with a dynamic team to deliver outstanding experiences for spectators and stakeholders, please get in touch to discuss or email your CV to (see below)