Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you'll do Test the design and effectiveness of the business controls Support the redesign and improvement of controls Make recommendations to various senior stakeholders across the UK business Manage projects to implement broadscale control enhancements Facilitate workshops identify risks and controls Produce regular process health reporting for internal stakeholders Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors What we're looking for Risk management experience and/or project management experience, or a desire to learn and grow your career in this field. An ability to self-identify improvements to improve efficiency, and then execute them Previous experience of working in a highly-regulated industry and/or corporate environment Workshop facilitation Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships Strong organizational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you'll do Test the design and effectiveness of the business controls Support the redesign and improvement of controls Make recommendations to various senior stakeholders across the UK business Manage projects to implement broadscale control enhancements Facilitate workshops identify risks and controls Produce regular process health reporting for internal stakeholders Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors What we're looking for Risk management experience and/or project management experience, or a desire to learn and grow your career in this field. An ability to self-identify improvements to improve efficiency, and then execute them Previous experience of working in a highly-regulated industry and/or corporate environment Workshop facilitation Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships Strong organizational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you'll do Test the design and effectiveness of the business controls Support the redesign and improvement of controls Make recommendations to various senior stakeholders across the UK business Manage projects to implement broadscale control enhancements Facilitate workshops identify risks and controls Produce regular process health reporting for internal stakeholders Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors What we're looking for Risk management experience and/or project management experience, or a desire to learn and grow your career in this field. An ability to self-identify improvements to improve efficiency, and then execute them Previous experience of working in a highly-regulated industry and/or corporate environment Workshop facilitation Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships Strong organizational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk and Controls Tester About this role As a Risk Manager in the UK Risk Office, you will be responsible for developing a strong suite of controls across the UK business. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you'll do Test the design and effectiveness of the business controls Support the redesign and improvement of controls Make recommendations to various senior stakeholders across the UK business Manage projects to implement broadscale control enhancements Facilitate workshops identify risks and controls Produce regular process health reporting for internal stakeholders Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors What we're looking for Risk management experience and/or project management experience, or a desire to learn and grow your career in this field. An ability to self-identify improvements to improve efficiency, and then execute them Previous experience of working in a highly-regulated industry and/or corporate environment Workshop facilitation Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people Able to partner within and beyond the team, building productive, cross business relationships Strong organizational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager About the role As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable the Company to win in the market. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, Marketing & Analytics, compliance, legal, and Operational Risk Management. What you will do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through the use of Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Drive collaboration between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to executive management and, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to M&A during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What we are looking for Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to executive leadership. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering the team away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Remediation Assessor About the Role Capital One has a team of Information Security specialists who not only focus on security, but are relationship experts, risk assessment champions, and resolve complex information security issues related to Capital One's third parties. The Cyber Third Party Risk Reduction (CTPRR) program defines the framework and conducts the assessments which enable the business to protect sensitive information, physical assets, and confirms the Third Parties' ability to provide continual services. This role will partner with a community of internal and external stakeholders to ensure third party engagements receive the necessary CTPRR due diligence; evaluate the effectiveness of the third party's security environment and deliver a quality assessment report. It also supports ongoing security by working with the third parties to remediate any identified issues, enabling effective risk management in alignment with business tolerance and industry requirements. Those that work for this team pragmatic and practical in your understanding of risk and security, but are also willing to know when to pull in experts and escalate. They challenge and innovate within their team to drive process improvements to elevate program efficiency. What you'll do: Support kick-off, planning and scoping activities for cyber-focused risk assessments, working with cross functional resources to understand the operational and technical aspects of Third Party engagement model. Analyse Third Party control environment data against Capital One security expectations; interpreting information security requirements and reasonably apply them to specific situations. Review and support execution and delivery of reports including executive summaries and work papers detailing the assessment. work completed, evidence reviewed, and identified gaps. Maintain relationships with Third Party management, and other Enterprise colleagues to manage expectations of assessments and remediation including timing and assessment deliverables. Ensure compliance to program process and procedures. Maintain a thorough understanding of the program controls, intent, and test procedures. Support third parties in appropriately managing and remediating risks identified through assessments Travel 10-25%, which may include off-site locations, to perform multi day assessments. Identify and support initiatives to drive ongoing process improvements. Other Responsibilities Include Performing cyber-focused assessments of Capital One third parties, identifying risks and delivering high-quality reports. Providing consultative services related to third party security while applying risk based judgement to information security issues. Driving risk remediation through advice and challenge. Ensuring risk is appropriately managed and escalated. Assisting Third Parties, Third Party Managers, or Accountable Executives with understanding risks identified. Would be great if you had some of these : Experience in Information Security Experience in Supply Chain Management Experience in a Risk Management role related to Information Security, Business Continuity Management, or Supply Chain Management Experience with risk assessments encompassing PCI DSS, NIST Framework, physical security controls, or IT operations management Experience communicating and presenting to senior management CISSP, CISA, or CRISC certification We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent based in our Nottingham Head O ffice. We have a hybrid working model, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
To provide high-level executive and administrative support to the Director of Finance & Operations (DFO), ensuring the smooth running of the DFO's office and supporting the effective management of the School's finance, operations, governance, compliance, and strategic priorities. The role includes managing the DFO's calendar, correspondence, and communications; preparing key reports and documentation; coordinating meetings and information flow; and supporting projects that promote strong financial stewardship, good governance, and operational efficiency across the DFO's areas of responsibility, with occasional administrative support to Facilities and Operations Managers as needed. Summary of duties Executive and Office Support: Proactively manage the DFO's calendar, schedule, and priorities, ensuring time is allocated effectively Organise a wide variety of appointments, conference and course attendance, and travel in coordination with the school's Travel Coordinator Screen incoming emails and mail, drafting responses on routine matters and escalating as appropriate Handle internal and external queries related to the DFO's office by phone, email, or in person Prepare, proofread, and format correspondence, reports, and presentations to a high professional standard Act as the first point of contact and liaison between the DFO, trustees, senior leadership, staff, parents, and external stakeholders Oversee meeting and visitor arrangements, ensuring rooms are booked, security and lunch passes are organised, guests are welcomed, and meeting materials and refreshments are prepared Maintain filing systems, records, and document control (digital and paper, including off-site archives) Process expenses, purchase orders, and financial approvals accurately Handle confidential and sensitive information with discretion Finance Support: Support the annual audit process by providing information and documentation to auditors and responding to queries Support the preparation of financial statements (School, Subsidiary, and Foundation) by coordinating inputs, formatting documentation, and liaising with auditors, third parties, and internal stakeholders Maintain financial institution KYC compliance by tracking signatories and liaising with institutions Support the employee financial aid programme, collecting applications, responding to queries, and liaising with the Finance and Admissions Offices and Student Support Team Office Governance Support: Oversee the annual schedule and administration of governance meetings involving the DFO, including Board and committee sessions (e.g. Admin & Finance, Buildings & Grounds, Investment, ASL Enterprises, ASL Foundation, Audit, and Remuneration), ensuring agendas, meeting materials, and minutes are prepared and distributed in a timely manner Coordinate with the Faculty and Staff Associations, HR, and other key stakeholders on the annual salary and benefits discussion process, including scheduling meetings and compiling and distributing supporting data Monitor statutory reporting requirements and submission deadlines (e.g. Companies House, Charity Commission), and provide administrative support for governance matters relating to the School's subsidiaries and associated entities, ensuring filings and statutory records are accurate, complete, and up to date Compliance, Operational and Facilities Support: Coordinate the School's insurance programme, including renewals, claims, trip coverage, and responding to employee queries Maintain and help update operational and compliance policies, ensuring they are reviewed and updated in a timely manner for presentation at the relevant committee meetings Provide administrative support for health, safety, and operational compliance activities, including coordinating the annual Transport Plan for Westminster, liaising with external consultants, and arranging Health & Safety and Catering Committee meetings, including scheduling, logistics, and minute-taking Provide administrative support for facilities-related meetings, including the Design Review Panel and other facilities or operations forums Provide occasional administrative assistance to the Facilities and Operations Managers to support ongoing operational projects and priorities Strategic and Project Support: Support tracking of timelines, deliverables, and progress for Strategic Plan and other initiatives Assist in compiling and organising information for strategic planning, risk review, and Board reporting, including preparing reports and presentations Assist with data organisation and basic analysis to support financial, operational, and strategic projects Other Responsibilities: Participate actively in the life of the School through attendance at events, committee membership, or leadership of extracurricular activities Uphold and promote the School's commitment to safeguarding and child protection, ensuring that all responsibilities are carried out in accordance with School policies and statutory guidance, and reporting any concerns promptly through the appropriate channels Undertake any other duties within the scope, spirit, and purpose of the role as requested by the DFO Selection Criteria Essential Qualifications and Experience: Proven experience in a senior EA or PA role, preferably supporting a senior level executive in a medium to large organisation Highly organised, proactive, and able to manage multiple priorities with strong attention to detail High proficiency in MS Office and Google Workspace applications, with the ability to produce polished reports, presentations, and board documentation, and to apply AI tools effectively in daily work Strong oral and written communication skills, including the ability to draft and proofread formal correspondence, reports, and committee documentation Experience coordinating meetings and materials for governance bodies such as boards or committees Comfortable handling and organising financial and operational data, with ability to perform basic data analysis and tracking using Excel or similar tools Strong interpersonal skills and the ability to build effective working relationships with trustees, senior leaders, staff, and external partners Understanding of confidentiality, discretion, and data protection in handling sensitive information Demonstrated commitment to the safeguarding and welfare of children Desirable Qualifications and Experience: Experience working in a school, charity, or other complex, regulated environment Understanding of charity governance, financial reporting cycles, and compliance frameworks (e.g. Companies House and Charity Commission requirements) Experience supporting project tracking, policy maintenance, or strategic planning processes The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all trustees, employees and volunteers to share this commitment. All new appointments will be subject to appropriate checks: Disclosure and Barring Service (DBS enhanced), Disqualification by Association Self-Declaration, Declaration of Criminal Record, checks against the Teaching Regulation Agency (TRA) Prohibition List (Teacher Status Checks) including Identity, Address, Date of Birth, a Full Employment History, Right to Work in the UK, overseas checks where applicable, at least 2 references (one with current or most recent employer, where appropriate) and original documentation of Qualifications (where appropriate). For positions into Senior Management a Prohibition from Management Check (s128 Directive) will also be undertaken. All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed. ASL is dedicated to fostering courageous global citizenship in a diverse and inclusive school environment. In our international community, we aspire for the cultures and backgrounds of our employees to mirror those of our families and student body, and we enthusiastically welcome applications from candidates who bring diverse life experiences, perspectives and skills. Educators with knowledge of global education and prospective applicants for any position who are committed to diversity and inclusion are particularly welcome to apply. The American School in London will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, maternity or parental status, or any other legally recognised protected basis under local law.
Nov 03, 2025
Full time
To provide high-level executive and administrative support to the Director of Finance & Operations (DFO), ensuring the smooth running of the DFO's office and supporting the effective management of the School's finance, operations, governance, compliance, and strategic priorities. The role includes managing the DFO's calendar, correspondence, and communications; preparing key reports and documentation; coordinating meetings and information flow; and supporting projects that promote strong financial stewardship, good governance, and operational efficiency across the DFO's areas of responsibility, with occasional administrative support to Facilities and Operations Managers as needed. Summary of duties Executive and Office Support: Proactively manage the DFO's calendar, schedule, and priorities, ensuring time is allocated effectively Organise a wide variety of appointments, conference and course attendance, and travel in coordination with the school's Travel Coordinator Screen incoming emails and mail, drafting responses on routine matters and escalating as appropriate Handle internal and external queries related to the DFO's office by phone, email, or in person Prepare, proofread, and format correspondence, reports, and presentations to a high professional standard Act as the first point of contact and liaison between the DFO, trustees, senior leadership, staff, parents, and external stakeholders Oversee meeting and visitor arrangements, ensuring rooms are booked, security and lunch passes are organised, guests are welcomed, and meeting materials and refreshments are prepared Maintain filing systems, records, and document control (digital and paper, including off-site archives) Process expenses, purchase orders, and financial approvals accurately Handle confidential and sensitive information with discretion Finance Support: Support the annual audit process by providing information and documentation to auditors and responding to queries Support the preparation of financial statements (School, Subsidiary, and Foundation) by coordinating inputs, formatting documentation, and liaising with auditors, third parties, and internal stakeholders Maintain financial institution KYC compliance by tracking signatories and liaising with institutions Support the employee financial aid programme, collecting applications, responding to queries, and liaising with the Finance and Admissions Offices and Student Support Team Office Governance Support: Oversee the annual schedule and administration of governance meetings involving the DFO, including Board and committee sessions (e.g. Admin & Finance, Buildings & Grounds, Investment, ASL Enterprises, ASL Foundation, Audit, and Remuneration), ensuring agendas, meeting materials, and minutes are prepared and distributed in a timely manner Coordinate with the Faculty and Staff Associations, HR, and other key stakeholders on the annual salary and benefits discussion process, including scheduling meetings and compiling and distributing supporting data Monitor statutory reporting requirements and submission deadlines (e.g. Companies House, Charity Commission), and provide administrative support for governance matters relating to the School's subsidiaries and associated entities, ensuring filings and statutory records are accurate, complete, and up to date Compliance, Operational and Facilities Support: Coordinate the School's insurance programme, including renewals, claims, trip coverage, and responding to employee queries Maintain and help update operational and compliance policies, ensuring they are reviewed and updated in a timely manner for presentation at the relevant committee meetings Provide administrative support for health, safety, and operational compliance activities, including coordinating the annual Transport Plan for Westminster, liaising with external consultants, and arranging Health & Safety and Catering Committee meetings, including scheduling, logistics, and minute-taking Provide administrative support for facilities-related meetings, including the Design Review Panel and other facilities or operations forums Provide occasional administrative assistance to the Facilities and Operations Managers to support ongoing operational projects and priorities Strategic and Project Support: Support tracking of timelines, deliverables, and progress for Strategic Plan and other initiatives Assist in compiling and organising information for strategic planning, risk review, and Board reporting, including preparing reports and presentations Assist with data organisation and basic analysis to support financial, operational, and strategic projects Other Responsibilities: Participate actively in the life of the School through attendance at events, committee membership, or leadership of extracurricular activities Uphold and promote the School's commitment to safeguarding and child protection, ensuring that all responsibilities are carried out in accordance with School policies and statutory guidance, and reporting any concerns promptly through the appropriate channels Undertake any other duties within the scope, spirit, and purpose of the role as requested by the DFO Selection Criteria Essential Qualifications and Experience: Proven experience in a senior EA or PA role, preferably supporting a senior level executive in a medium to large organisation Highly organised, proactive, and able to manage multiple priorities with strong attention to detail High proficiency in MS Office and Google Workspace applications, with the ability to produce polished reports, presentations, and board documentation, and to apply AI tools effectively in daily work Strong oral and written communication skills, including the ability to draft and proofread formal correspondence, reports, and committee documentation Experience coordinating meetings and materials for governance bodies such as boards or committees Comfortable handling and organising financial and operational data, with ability to perform basic data analysis and tracking using Excel or similar tools Strong interpersonal skills and the ability to build effective working relationships with trustees, senior leaders, staff, and external partners Understanding of confidentiality, discretion, and data protection in handling sensitive information Demonstrated commitment to the safeguarding and welfare of children Desirable Qualifications and Experience: Experience working in a school, charity, or other complex, regulated environment Understanding of charity governance, financial reporting cycles, and compliance frameworks (e.g. Companies House and Charity Commission requirements) Experience supporting project tracking, policy maintenance, or strategic planning processes The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all trustees, employees and volunteers to share this commitment. All new appointments will be subject to appropriate checks: Disclosure and Barring Service (DBS enhanced), Disqualification by Association Self-Declaration, Declaration of Criminal Record, checks against the Teaching Regulation Agency (TRA) Prohibition List (Teacher Status Checks) including Identity, Address, Date of Birth, a Full Employment History, Right to Work in the UK, overseas checks where applicable, at least 2 references (one with current or most recent employer, where appropriate) and original documentation of Qualifications (where appropriate). For positions into Senior Management a Prohibition from Management Check (s128 Directive) will also be undertaken. All posts involving direct contact with children are exempt from the Rehabilitation of Offenders Act 1974. However, amendments to the Exceptions Order 1975 (2013 & 2020) provide that certain spent convictions and cautions are 'protected'. These are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Shortlisted candidates will be asked to provide details of all unspent convictions and those that would not be filtered, prior to the date of the interview. You may be asked for further information about your criminal history during the recruitment process. If your application is successful, this self-disclosure information will be checked against information from the Disclosure & Barring Service before your appointment is confirmed. ASL is dedicated to fostering courageous global citizenship in a diverse and inclusive school environment. In our international community, we aspire for the cultures and backgrounds of our employees to mirror those of our families and student body, and we enthusiastically welcome applications from candidates who bring diverse life experiences, perspectives and skills. Educators with knowledge of global education and prospective applicants for any position who are committed to diversity and inclusion are particularly welcome to apply. The American School in London will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity or expression, sexual orientation, marital status, maternity or parental status, or any other legally recognised protected basis under local law.
Job title: Spanish speaking Senior Human Resources Advisor Location: London Job type: Full-time / Permanent Sector: Facilities / Cleaning Services Salary: 43,000 - 45,000/year Are you a confident and experienced HR professional fluent in both English and Spanish? We're looking for a Senior HR Advisor to support employees and operations management across a wide range of HR matters, while also providing guidance to a direct report. This is a fantastic opportunity for someone who thrives in a fast-paced, hands-on environment and is looking to make a real impact through best-practice HR support. About the Company : Our client is a specialist cleaning company that delivers a full range of commercial cleaning services, from daily office cleaning to gutter maintenance and everything in between. Their innovative, eco-conscious approach ensures workspaces are safe and sanitised without relying on harmful chemicals, protecting both people and the planet. Key Responsibilities: Lead and manage all Employee Relations casework, with support from your line manager and direct report. Provide timely, practical HR advice to employees and operational managers across areas such as disciplinaries, grievances, performance management, absence management, and organisational change. Support and guide managers through HR processes including restructures, redundancy, TUPE, and right to work compliance. Liaise closely with internal stakeholders to ensure consistency, legality, and ethical HR practices in line with the ACAS Code of Practice. Act as first point of contact for HR-related queries and escalate issues where needed. Attend and support HR meetings, taking notes and acting as an interpreter when required. Support in reviewing and developing HR policies and maintaining up-to-date knowledge of employment law. Carry out necessary compliance checks (ECS, DBS) and ensure accurate and timely HR record-keeping. What We're Looking For: Proficient in both English and Spanish Strong working knowledge of UK employment law and HR best practices. Previous experience in an HR Advisory role with exposure to complex case management. Proven experience supporting or managing TUPE processes (Transfer of Undertakings) in line with UK employment law. Experience supervising or mentoring team members. Confident communicator with excellent attention to detail and strong administrative skills. Comfortable handling sensitive matters with discretion and professionalism. CIPD qualified Experience in the cleaning or facilities management sector is desirable, but not essential.
Oct 31, 2025
Full time
Job title: Spanish speaking Senior Human Resources Advisor Location: London Job type: Full-time / Permanent Sector: Facilities / Cleaning Services Salary: 43,000 - 45,000/year Are you a confident and experienced HR professional fluent in both English and Spanish? We're looking for a Senior HR Advisor to support employees and operations management across a wide range of HR matters, while also providing guidance to a direct report. This is a fantastic opportunity for someone who thrives in a fast-paced, hands-on environment and is looking to make a real impact through best-practice HR support. About the Company : Our client is a specialist cleaning company that delivers a full range of commercial cleaning services, from daily office cleaning to gutter maintenance and everything in between. Their innovative, eco-conscious approach ensures workspaces are safe and sanitised without relying on harmful chemicals, protecting both people and the planet. Key Responsibilities: Lead and manage all Employee Relations casework, with support from your line manager and direct report. Provide timely, practical HR advice to employees and operational managers across areas such as disciplinaries, grievances, performance management, absence management, and organisational change. Support and guide managers through HR processes including restructures, redundancy, TUPE, and right to work compliance. Liaise closely with internal stakeholders to ensure consistency, legality, and ethical HR practices in line with the ACAS Code of Practice. Act as first point of contact for HR-related queries and escalate issues where needed. Attend and support HR meetings, taking notes and acting as an interpreter when required. Support in reviewing and developing HR policies and maintaining up-to-date knowledge of employment law. Carry out necessary compliance checks (ECS, DBS) and ensure accurate and timely HR record-keeping. What We're Looking For: Proficient in both English and Spanish Strong working knowledge of UK employment law and HR best practices. Previous experience in an HR Advisory role with exposure to complex case management. Proven experience supporting or managing TUPE processes (Transfer of Undertakings) in line with UK employment law. Experience supervising or mentoring team members. Confident communicator with excellent attention to detail and strong administrative skills. Comfortable handling sensitive matters with discretion and professionalism. CIPD qualified Experience in the cleaning or facilities management sector is desirable, but not essential.
An opportunity has arisen to join our client as the Facilities Manager (Projects and Operations). Location: Westminster, SW1H 9NH This is an office-based role Job type: Full-time; Temporary fixed-term contract for 6 months Salary: £44,000 per annum Reports to: Senior Facilities Manager (Acting) Department: Facilities Number of reports: 1 Direct and 4 Indirect About Our Client Our client is owned by Trustees appointed by the Methodist Church; as such they aim to conduct business in line with the ethics of the Methodist Church and their venue values. Our client is looking for a Facilities Manager (Projects and Operations) who will take ownership of the day-to-day operation and maintenance of a Grade II listed building in Westminster. This role involves managing the physical environment to ensure safety, comfort, and functionality across work and event spaces. The successful candidate will lead Capex projects, ensure safety, comfort and functionality of work and event spaces, and uphold the integrity of a historic site. About You The Facilities Manager requires a proactive and skilled individual with a strong understanding of building operations, particularly within heritage or listed properties. The role demands technical expertise, attention to detail, and the ability to manage multiple priorities while ensuring compliance with safety and regulatory standards. This position involves overseeing the day-to-day maintenance and functionality of a Grade II listed building in Westminster. It includes managing capital expenditure projects, coordinating with contractors and vendors, and ensuring that all facilities-related activities support a safe, efficient, and welcoming environment for staff and visitors. You will be responsible for leading facilities projects from planning through execution, maintaining high standards of service delivery, and ensuring due diligence in all contracting processes. The role also requires independent management of administrative tasks related to facilities operations. Moreover, you will contribute to the overall success of the organisation by fostering a well-maintained and professional workspace, supporting events, and ensuring the building's historic integrity is preserved while meeting modern operational needs. You Will Have: Proven experience in facilities management, preferably in the hospitality or event industry. Excellent communication and interpersonal skills. Knowledge of health and safety regulations, building regulations, and environmental standards. Proficiency in facilities management software and tools. Qualifications in IOSH/NEBOSH. Having a Membership of IWFM is desirable. Benefits As a member of their team, you will have access to a range of benefits, including: Generous pension. Group income protection. Private medical insurance. Staff referral bonus. Life assurance. Season ticket loan. 25 days of annual leave + bank holidays and paid birthday leave. 2 additional paid volunteering days each year. Employee Assistance Programme. Enhanced family leave, 50% discount at their in-house café and discounts to food and shopping places in local area. Our client welcomes applications from candidates with a variety of backgrounds, skills and abilities. Given the organisation's affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.
Oct 31, 2025
Full time
An opportunity has arisen to join our client as the Facilities Manager (Projects and Operations). Location: Westminster, SW1H 9NH This is an office-based role Job type: Full-time; Temporary fixed-term contract for 6 months Salary: £44,000 per annum Reports to: Senior Facilities Manager (Acting) Department: Facilities Number of reports: 1 Direct and 4 Indirect About Our Client Our client is owned by Trustees appointed by the Methodist Church; as such they aim to conduct business in line with the ethics of the Methodist Church and their venue values. Our client is looking for a Facilities Manager (Projects and Operations) who will take ownership of the day-to-day operation and maintenance of a Grade II listed building in Westminster. This role involves managing the physical environment to ensure safety, comfort, and functionality across work and event spaces. The successful candidate will lead Capex projects, ensure safety, comfort and functionality of work and event spaces, and uphold the integrity of a historic site. About You The Facilities Manager requires a proactive and skilled individual with a strong understanding of building operations, particularly within heritage or listed properties. The role demands technical expertise, attention to detail, and the ability to manage multiple priorities while ensuring compliance with safety and regulatory standards. This position involves overseeing the day-to-day maintenance and functionality of a Grade II listed building in Westminster. It includes managing capital expenditure projects, coordinating with contractors and vendors, and ensuring that all facilities-related activities support a safe, efficient, and welcoming environment for staff and visitors. You will be responsible for leading facilities projects from planning through execution, maintaining high standards of service delivery, and ensuring due diligence in all contracting processes. The role also requires independent management of administrative tasks related to facilities operations. Moreover, you will contribute to the overall success of the organisation by fostering a well-maintained and professional workspace, supporting events, and ensuring the building's historic integrity is preserved while meeting modern operational needs. You Will Have: Proven experience in facilities management, preferably in the hospitality or event industry. Excellent communication and interpersonal skills. Knowledge of health and safety regulations, building regulations, and environmental standards. Proficiency in facilities management software and tools. Qualifications in IOSH/NEBOSH. Having a Membership of IWFM is desirable. Benefits As a member of their team, you will have access to a range of benefits, including: Generous pension. Group income protection. Private medical insurance. Staff referral bonus. Life assurance. Season ticket loan. 25 days of annual leave + bank holidays and paid birthday leave. 2 additional paid volunteering days each year. Employee Assistance Programme. Enhanced family leave, 50% discount at their in-house café and discounts to food and shopping places in local area. Our client welcomes applications from candidates with a variety of backgrounds, skills and abilities. Given the organisation's affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.
