Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The Senior Marketing Manager role is crucial for supporting the Consulting strategic business unit (SBU) within the Consulting, Risk and Outsourcing (CR&O) stream. They will be responsible for shaping, implementing, and measuring go-to-market activities at a senior strategic level. Consulting covers a wide range of service lines, including People Advisory, ESG, Digital, Risk Advisory, and other advisory services. The role requires a senior professional to deliver marketing and business development plans effectively and cohesively. The role will report directly to the Head of Marketing and Business Development for CR&O and be part of the MSC Marketing and Business Development Team. Working closely with partners and fee earners, they will lead flagship business development and marketing activities, playing a key role in shaping and executing the marketing strategy. The role will be based in London and on occasions might be required to travel to other offices across the UK. Collaborate with the Consulting Clients and Markets Partner and their respective partners and fee earners to implement a marketing and business development plan ensuring all service lines are connected. encouraging best use of CMS to track pipeline activity Work alongside rest of CR&O and MSC to deliver impactful business development and marketing campaigns. Engage with the Research team to gain market insights, identifying opportunities and leads. Stay informed on market trends, both external and internal, to act as a facilitator across Consulting Manage the Consulting marketing and business development spend and budget. Make full use of programme management tool and use of wider tech stack (Hubspot, Dynamics) Support Marketing and BD Managers and connecting the dots across SBUs, in particular Digital, Risk Transformation, Financial Advisory and ESG. You'll be someone with: Proven experience in marketing and business development, preferably within a professional services environment. Strong ability to work collaboratively across teams and departments. Excellent communication and interpersonal skills. Analytical mindset with the ability to interpret market data and trends. Proactive and adaptable, with a keen eye for detail. Strong strategic business development skills along with commercial acumen with the ability to assess go-to-market efforts holistically, combining creative, commercial thinking problem solver. Problem solving - can identify links across client needs and our services to address business issues. Excellent stakeholder management skills with an ability to build strong relationships at all levels. Robust and resilient, with a positive, 'can do' attitude. Deadline driven and results-oriented, with strong project management skills. Integrates at a high level with their peer group, developing strong relationships with key contacts, team members and other service and sector teams Strong people management skills demonstrating an ability to lead and coach. Embracing technology and new approaches and techniques in marketing Professional qualification and a demonstrable commitment to ongoing learning. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The Senior Marketing Manager role is crucial for supporting the Consulting strategic business unit (SBU) within the Consulting, Risk and Outsourcing (CR&O) stream. They will be responsible for shaping, implementing, and measuring go-to-market activities at a senior strategic level. Consulting covers a wide range of service lines, including People Advisory, ESG, Digital, Risk Advisory, and other advisory services. The role requires a senior professional to deliver marketing and business development plans effectively and cohesively. The role will report directly to the Head of Marketing and Business Development for CR&O and be part of the MSC Marketing and Business Development Team. Working closely with partners and fee earners, they will lead flagship business development and marketing activities, playing a key role in shaping and executing the marketing strategy. The role will be based in London and on occasions might be required to travel to other offices across the UK. Collaborate with the Consulting Clients and Markets Partner and their respective partners and fee earners to implement a marketing and business development plan ensuring all service lines are connected. encouraging best use of CMS to track pipeline activity Work alongside rest of CR&O and MSC to deliver impactful business development and marketing campaigns. Engage with the Research team to gain market insights, identifying opportunities and leads. Stay informed on market trends, both external and internal, to act as a facilitator across Consulting Manage the Consulting marketing and business development spend and budget. Make full use of programme management tool and use of wider tech stack (Hubspot, Dynamics) Support Marketing and BD Managers and connecting the dots across SBUs, in particular Digital, Risk Transformation, Financial Advisory and ESG. You'll be someone with: Proven experience in marketing and business development, preferably within a professional services environment. Strong ability to work collaboratively across teams and departments. Excellent communication and interpersonal skills. Analytical mindset with the ability to interpret market data and trends. Proactive and adaptable, with a keen eye for detail. Strong strategic business development skills along with commercial acumen with the ability to assess go-to-market efforts holistically, combining creative, commercial thinking problem solver. Problem solving - can identify links across client needs and our services to address business issues. Excellent stakeholder management skills with an ability to build strong relationships at all levels. Robust and resilient, with a positive, 'can do' attitude. Deadline driven and results-oriented, with strong project management skills. Integrates at a high level with their peer group, developing strong relationships with key contacts, team members and other service and sector teams Strong people management skills demonstrating an ability to lead and coach. Embracing technology and new approaches and techniques in marketing Professional qualification and a demonstrable commitment to ongoing learning. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Governance, Risk and Compliance Associate Remote working £55-65k (Offices London or Manchester) Financial Services (Start up/ SME) Sellick Partnership is pleased to be working with a Litigation Funder who is looking for a Corporate Governance, Risk and Compliance Associate to join them on a permanent basis. With offices based in London or Manchester and the opportunity to work this role fully remote. This business is heavily backed by investors with a clear 5 years strategic plan, making this a very exciting time to join them. About the Corporate Governance, Risk and Compliance Associate role; You will combine risk and compliance responsibilities with governance oversight, ensuring that policies, processes and controls align with good practices for a private company You will be implementing and embedding the risk, compliance and governance frameworks across the Group of Companies. Play a critical role in shaping the Group's future governance and compliance culture as they prepare for potential listing in the medium term. As the Corporate Governance, Risk and Compliance Associate, you will be responsible for; Governance duties Coordinate and manage the Group's governance calendar, including Board and committee meetings. Governance administration such as agenda preparation, tracking issues and actions and minute taking Take ownership of the Group's Attestation process which includes liaising with the Group's subsidiary CEO's and senior leadership teams where applicable. Maintain and update Terms of Reference for all governance forums. Ensure decisions and actions are captured, communicated, and followed up effectively. Support the evolution of governance practices in preparation for future public reporting, continue to develop and enhance governance practices and regulatory expectations with readiness for UK Corporate Governance Code. Risk and Compliance Maintain, further develop and enhance the Group's risk management framework, ensuring consistent methodologies across subsidiaries. Continue to identify, assess, monitor and help manage material risks to the Group, including financial, operational, reputational, cyber and regulatory risks. Maintain and update Group-wide risk and compliance policies Enhance the regular risk reporting processes for senior management and the Board. Work with leadership and subsidiary heads to fully embed risk management culture and mitigate identified risks. Act as Data Protection Officer (DPO), ensuring GDPR compliance, incident management, and staff training where appropriate. Work with the Group Chief Technology Officer to ensure all information and data security, and cyber risks are managed effectively across the Group. Take ownership of the Group's Compliance Training Program As the Corporate Governance, Risk and Compliance Associate, you will have; An ambition and drive to work in a fast paced and exciting start up environment Understanding of corporate governance, risk management and compliance within an audit, financial or legal setting Knowledge of cyber risks best practice and GDPR/ DP Excellent drafting skills and organisational skills Project Management experience Professional qualification either in risk, compliance, governance or law would be a bonus (e.g. ICSA/CGI, ICA, IRM) or accounting (ACA/CIMA/ACCA). Benefits of the role include; Pension Contribution Private medical cover Separate health cashback plan Life assurance Income protection Critical illness cover Discretionary Bonus 25 days hols + Bank holidays This role has arisen due to an internal move in the business so they are ideally looking for someone who can start on short notice ideally. Please APPLY NOW or contact Chelsey Saxon for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Nov 04, 2025
Full time
Governance, Risk and Compliance Associate Remote working £55-65k (Offices London or Manchester) Financial Services (Start up/ SME) Sellick Partnership is pleased to be working with a Litigation Funder who is looking for a Corporate Governance, Risk and Compliance Associate to join them on a permanent basis. With offices based in London or Manchester and the opportunity to work this role fully remote. This business is heavily backed by investors with a clear 5 years strategic plan, making this a very exciting time to join them. About the Corporate Governance, Risk and Compliance Associate role; You will combine risk and compliance responsibilities with governance oversight, ensuring that policies, processes and controls align with good practices for a private company You will be implementing and embedding the risk, compliance and governance frameworks across the Group of Companies. Play a critical role in shaping the Group's future governance and compliance culture as they prepare for potential listing in the medium term. As the Corporate Governance, Risk and Compliance Associate, you will be responsible for; Governance duties Coordinate and manage the Group's governance calendar, including Board and committee meetings. Governance administration such as agenda preparation, tracking issues and actions and minute taking Take ownership of the Group's Attestation process which includes liaising with the Group's subsidiary CEO's and senior leadership teams where applicable. Maintain and update Terms of Reference for all governance forums. Ensure decisions and actions are captured, communicated, and followed up effectively. Support the evolution of governance practices in preparation for future public reporting, continue to develop and enhance governance practices and regulatory expectations with readiness for UK Corporate Governance Code. Risk and Compliance Maintain, further develop and enhance the Group's risk management framework, ensuring consistent methodologies across subsidiaries. Continue to identify, assess, monitor and help manage material risks to the Group, including financial, operational, reputational, cyber and regulatory risks. Maintain and update Group-wide risk and compliance policies Enhance the regular risk reporting processes for senior management and the Board. Work with leadership and subsidiary heads to fully embed risk management culture and mitigate identified risks. Act as Data Protection Officer (DPO), ensuring GDPR compliance, incident management, and staff training where appropriate. Work with the Group Chief Technology Officer to ensure all information and data security, and cyber risks are managed effectively across the Group. Take ownership of the Group's Compliance Training Program As the Corporate Governance, Risk and Compliance Associate, you will have; An ambition and drive to work in a fast paced and exciting start up environment Understanding of corporate governance, risk management and compliance within an audit, financial or legal setting Knowledge of cyber risks best practice and GDPR/ DP Excellent drafting skills and organisational skills Project Management experience Professional qualification either in risk, compliance, governance or law would be a bonus (e.g. ICSA/CGI, ICA, IRM) or accounting (ACA/CIMA/ACCA). Benefits of the role include; Pension Contribution Private medical cover Separate health cashback plan Life assurance Income protection Critical illness cover Discretionary Bonus 25 days hols + Bank holidays This role has arisen due to an internal move in the business so they are ideally looking for someone who can start on short notice ideally. Please APPLY NOW or contact Chelsey Saxon for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Analyst, Consulting Services, Marketing Solutions to join our growing team. This opportunity is for talented individuals with a passion for marketing analytics and consulting to help our clients tackle their most complex marketing effectiveness challenges. The ideal candidate brings a strong quantitative foundation, relevant marketing experience, and a knack for client engagement and relationship management. This role is based in our Central London office, with occasional domestic and international travel as required. You'll have the opportunity to: Work on projects with some of the world's most recognizable brands across retail, finance, tourism, and fashion Join a collaborative team that turns MMM insights into clear recommendations and measurable impact Gain exposure to senior stakeholders and client leadership, with a real say in investment decisions Grow in a supportive environment focused on mentoring, feedback, and continuous learning opportunities Day to Day You'll Be: Work closely with senior TU consultants and a global virtual team of specialists (e.g., data management, modelling, product) to ensure strong project management and high-quality delivery. Help diagnose business needs, define tailored work packages, and steer them through the engagement process. Prepare and analyze diverse data types - from weekly economic trends to cookie-based ad-serving reports - enabling data strategists and engineers to focus on their core specialisms. Architect solutions to wrangle data from multiple sources efficiently. Support the handover of data management outputs to the modeling team. Learn to translate analytics into the stakeholder's language, telling compelling stories that simplify complexity and drive measurable action. Partner with product specialists to customize tool setups and ensure data quality. Support the organizational adoption of a fact-based marketing optimization program. Apply your data analytics and tool expertise to help customers get the most from TU's software - including training and first-level support. Contribute to continuous improvement efforts to enhance quality, consistency, profitability, customer satisfaction, and onboarding speed. Essential Skills & Experience: A head for numbers, a heart for customers, and a passion for raising the bar on marketing effectiveness. Some experience (or a relevant degree) in consulting, agency, publishing, or marketing/measurement tech environments. Strong analytical and quantitative skills. Familiarity with marketing mix models, digital attribution, or predictive analytics is a plus. Ideally, experience with digital advertising and ad-tech. Advanced proficiency in Excel for data analysis and PowerPoint for building clear, compelling presentations. Knowledge of Tableau is a plus. A resilient work ethic, adaptability, and the ability to think on your feet in dynamic situations. Experience with enterprise digital analytics tools such as Google Analytics or Adobe Analytics. A bachelor's degree in marketing, applied science, statistics, mathematics, economics, or e-commerce. Fluency in English (written and verbal). Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consulting Services
Nov 04, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Analyst, Consulting Services, Marketing Solutions to join our growing team. This opportunity is for talented individuals with a passion for marketing analytics and consulting to help our clients tackle their most complex marketing effectiveness challenges. The ideal candidate brings a strong quantitative foundation, relevant marketing experience, and a knack for client engagement and relationship management. This role is based in our Central London office, with occasional domestic and international travel as required. You'll have the opportunity to: Work on projects with some of the world's most recognizable brands across retail, finance, tourism, and fashion Join a collaborative team that turns MMM insights into clear recommendations and measurable impact Gain exposure to senior stakeholders and client leadership, with a real say in investment decisions Grow in a supportive environment focused on mentoring, feedback, and continuous learning opportunities Day to Day You'll Be: Work closely with senior TU consultants and a global virtual team of specialists (e.g., data management, modelling, product) to ensure strong project management and high-quality delivery. Help diagnose business needs, define tailored work packages, and steer them through the engagement process. Prepare and analyze diverse data types - from weekly economic trends to cookie-based ad-serving reports - enabling data strategists and engineers to focus on their core specialisms. Architect solutions to wrangle data from multiple sources efficiently. Support the handover of data management outputs to the modeling team. Learn to translate analytics into the stakeholder's language, telling compelling stories that simplify complexity and drive measurable action. Partner with product specialists to customize tool setups and ensure data quality. Support the organizational adoption of a fact-based marketing optimization program. Apply your data analytics and tool expertise to help customers get the most from TU's software - including training and first-level support. Contribute to continuous improvement efforts to enhance quality, consistency, profitability, customer satisfaction, and onboarding speed. Essential Skills & Experience: A head for numbers, a heart for customers, and a passion for raising the bar on marketing effectiveness. Some experience (or a relevant degree) in consulting, agency, publishing, or marketing/measurement tech environments. Strong analytical and quantitative skills. Familiarity with marketing mix models, digital attribution, or predictive analytics is a plus. Ideally, experience with digital advertising and ad-tech. Advanced proficiency in Excel for data analysis and PowerPoint for building clear, compelling presentations. Knowledge of Tableau is a plus. A resilient work ethic, adaptability, and the ability to think on your feet in dynamic situations. Experience with enterprise digital analytics tools such as Google Analytics or Adobe Analytics. A bachelor's degree in marketing, applied science, statistics, mathematics, economics, or e-commerce. Fluency in English (written and verbal). Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Consulting Services
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation Develop comprehensive data quality frameworks with clear metrics and success criteria Understand and drive adherence to regulatory and Enterprise policy requirements Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you've got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: Experience in Data Stewardship, Governance and lifecycle management A strong understanding of applicable policies and regulation (e.g. GDPR) Deep understanding of data applications, and the ability to solve complex data issues through effective solutions Experience with database management, data modelling and data quality processes Technical knowledge required: Cloud Data Products, SQL, Python Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation Develop comprehensive data quality frameworks with clear metrics and success criteria Understand and drive adherence to regulatory and Enterprise policy requirements Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you've got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: Experience in Data Stewardship, Governance and lifecycle management A strong understanding of applicable policies and regulation (e.g. GDPR) Deep understanding of data applications, and the ability to solve complex data issues through effective solutions Experience with database management, data modelling and data quality processes Technical knowledge required: Cloud Data Products, SQL, Python Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation Develop comprehensive data quality frameworks with clear metrics and success criteria Understand and drive adherence to regulatory and Enterprise policy requirements Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you've got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: Experience in Data Stewardship, Governance and lifecycle management A strong understanding of applicable policies and regulation (e.g. GDPR) Deep understanding of data applications, and the ability to solve complex data issues through effective solutions Experience with database management, data modelling and data quality processes Technical knowledge required: Cloud Data Products, SQL, Python Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation Develop comprehensive data quality frameworks with clear metrics and success criteria Understand and drive adherence to regulatory and Enterprise policy requirements Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you've got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: Experience in Data Stewardship, Governance and lifecycle management A strong understanding of applicable policies and regulation (e.g. GDPR) Deep understanding of data applications, and the ability to solve complex data issues through effective solutions Experience with database management, data modelling and data quality processes Technical knowledge required: Cloud Data Products, SQL, Python Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Ol Pejeta Conservancy UK Job Title: Head of Trusts & Foundations Closing Date: 7 November 2025 Salary: £50,000 - £55,000 Job overview The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors. You will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight. leading a team of two, you will work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include: Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets; Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities. Continue to oversee the current programme funding portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on. Collaborate closely with and provide technical expertise to Ol Pejeta s Project Implementation function in Kenya to develop and embed programme funding systems, policies, processes, to ensure that the organisation works to the highest standards in grant management; Oversee collaboration and co-working with Ol Pejeta s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors; Work closely with Kenya s implementation function to support strong project delivery and contract management. As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting. Key Activities Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation; Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources; Oversee the T&F team s operational planning processes, annual reporting and core performance monitoring; Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors); Build strong relationships across all departments of the organisation and with existing and new partners; Support the recruitment process/selection/appointment of fundraising staff across the department. Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy. Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives; Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work; Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities. Business development and management Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets); Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora; Lead and coordinate proposal development, including budgeting, with programme teams and finance; Collaborate with Ol Pejeta s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice; Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors. Support effective grant & risk management and compliance Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships; Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements; Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements; Advise on the interpretation and application of donor rules, regulations, processes and procedures; Provide guidance and capacity building on grant cycle management to colleagues across the organisation. People Management, Financial Management and Departmental contributions Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity; Build, motivate and effectively collaborate with teams remotely; Conduct probationary reviews and annual performance management reviews for direct line management staff; Support the Chief Fundraising Officer to have oversight of the team budget lines; Work collaboratively with colleagues in the global fundraising team based in different geographical locations Contribute to overall departmental processes and initiatives; Act within the parameters set by the organisation on financial policies and procedures. Capacity Building and Knowledge Management Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation; Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation; Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising. Education, Language & Qualifications Bachelors or equivalent in a relevant field preferably Fundraising / International Development; Excellent verbal and written communication with fluency in English; Language skills in Swahili and German advantageous. Essential Knowledge, skills and Experience Relevant experience working in an international NGO or philanthropy environment with diverse workforce; Experience in Trusts & Foundation fundraising across international markets; Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants; Substantial experience cultivating and managing donor and stakeholder relationships; Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development; Strong technical proposal writing and budget skills; Strong ability to manage staff and influence team members remotely; Ability to manage and facilitate complex projects and processes; Experience working on the African continent with a deep knowledge of conservation and community development; Willingness to travel internationally as required; Willingness to be on call for donor enquiries out of hours. Desirable Knowledge, skills and Experience Tendering and project management experience; Knowledge of conservation finance including the biodiversity credit market; Personal network of contacts and relationships in T&Fs; Experience in developing complex institutional funding bids; Understanding of developments in alternative finance for conservation To apply, please submit your CV, a covering letter explaining why you feel you should be considered for this post, and contact details for two referees to gail.thacker(AT)olpejetaconservancy.org no later than Friday, 7th November 2025. Please note, only applications that total no more than five pages in length for the CV and cover letter together will be considered. Ol Pejeta Conservancy is an equal opportunity employer and encourages applications from individuals of all backgrounds who share our commitment to conservation and community empowerment. Only shortlisted candidates will be contacted. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Nov 04, 2025
Full time
Ol Pejeta Conservancy UK Job Title: Head of Trusts & Foundations Closing Date: 7 November 2025 Salary: £50,000 - £55,000 Job overview The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors. You will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight. leading a team of two, you will work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include: Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets; Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities. Continue to oversee the current programme funding portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on. Collaborate closely with and provide technical expertise to Ol Pejeta s Project Implementation function in Kenya to develop and embed programme funding systems, policies, processes, to ensure that the organisation works to the highest standards in grant management; Oversee collaboration and co-working with Ol Pejeta s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors; Work closely with Kenya s implementation function to support strong project delivery and contract management. As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting. Key Activities Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation; Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources; Oversee the T&F team s operational planning processes, annual reporting and core performance monitoring; Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors); Build strong relationships across all departments of the organisation and with existing and new partners; Support the recruitment process/selection/appointment of fundraising staff across the department. Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy. Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives; Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work; Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities. Business development and management Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets); Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora; Lead and coordinate proposal development, including budgeting, with programme teams and finance; Collaborate with Ol Pejeta s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice; Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors. Support effective grant & risk management and compliance Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships; Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements; Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements; Advise on the interpretation and application of donor rules, regulations, processes and procedures; Provide guidance and capacity building on grant cycle management to colleagues across the organisation. People Management, Financial Management and Departmental contributions Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity; Build, motivate and effectively collaborate with teams remotely; Conduct probationary reviews and annual performance management reviews for direct line management staff; Support the Chief Fundraising Officer to have oversight of the team budget lines; Work collaboratively with colleagues in the global fundraising team based in different geographical locations Contribute to overall departmental processes and initiatives; Act within the parameters set by the organisation on financial policies and procedures. Capacity Building and Knowledge Management Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation; Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation; Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising. Education, Language & Qualifications Bachelors or equivalent in a relevant field preferably Fundraising / International Development; Excellent verbal and written communication with fluency in English; Language skills in Swahili and German advantageous. Essential Knowledge, skills and Experience Relevant experience working in an international NGO or philanthropy environment with diverse workforce; Experience in Trusts & Foundation fundraising across international markets; Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants; Substantial experience cultivating and managing donor and stakeholder relationships; Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development; Strong technical proposal writing and budget skills; Strong ability to manage staff and influence team members remotely; Ability to manage and facilitate complex projects and processes; Experience working on the African continent with a deep knowledge of conservation and community development; Willingness to travel internationally as required; Willingness to be on call for donor enquiries out of hours. Desirable Knowledge, skills and Experience Tendering and project management experience; Knowledge of conservation finance including the biodiversity credit market; Personal network of contacts and relationships in T&Fs; Experience in developing complex institutional funding bids; Understanding of developments in alternative finance for conservation To apply, please submit your CV, a covering letter explaining why you feel you should be considered for this post, and contact details for two referees to gail.thacker(AT)olpejetaconservancy.org no later than Friday, 7th November 2025. Please note, only applications that total no more than five pages in length for the CV and cover letter together will be considered. Ol Pejeta Conservancy is an equal opportunity employer and encourages applications from individuals of all backgrounds who share our commitment to conservation and community empowerment. Only shortlisted candidates will be contacted. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation Develop comprehensive data quality frameworks with clear metrics and success criteria Understand and drive adherence to regulatory and Enterprise policy requirements Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you've got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: Experience in Data Stewardship, Governance and lifecycle management A strong understanding of applicable policies and regulation (e.g. GDPR) Deep understanding of data applications, and the ability to solve complex data issues through effective solutions Experience with database management, data modelling and data quality processes Technical knowledge required: Cloud Data Products, SQL, Python Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Data Management About the role Capital One is seeking a collaborative and driven Data Management leader, who is passionate about providing the organisation with well governed data that is easy to discover, understand and use. As the Head of Data Management, you will lead a team of Data Stewards and Data Management professionals to ensure the organisation is managing its data effectively. This role reports to the Head of Data. What you'll do Lead and develop a team of 12, responsible for the Stewardship and Governance of data across Capital One UK, fostering an open and high performing culture Create an ecosystem where all data is discoverable, high quality and easy to use, in support of data driven decision making across the organisation Develop comprehensive data quality frameworks with clear metrics and success criteria Understand and drive adherence to regulatory and Enterprise policy requirements Demonstrate strong data risk awareness, and work with accountable executives and the data protection officer to ensure risks are managed appropriately Develop and own a compelling data management strategy that articulates the benefits of governance across the organisation Influence Senior Leadership and teams across the organisation to ensure data management accountabilities are understood and executed effectively Overseeing the end-to-end data lifecycle, from data ingestion to archiving, ensuring data is managed effectively throughout its lifecycle Develop deep relationships with Enterprise partners to ensure UK specific requirements are understood and considered in broader Enterprise change Promoting and championing data driven decisions across all areas of the organisation What we're looking for You are an accomplished leader with a passion for data management and you've got experience in implementing data management transformations, and a strong working understanding of policies and data regulation. You'll create an environment of challenge and support for your team, and have a track record of curating a compelling strategy for your team and the business to adopt Candidates will have the following: Networking and Influence: The role will require collaboration with senior leaders across the UK business. The candidate will possess excellent communication skills, and an ability to adapt and communicate compellingly and with authenticity to any audience. The candidate must be able to build strong relationships internally and across our broader Enterprise. Results Orientation: You will be required to quickly and accurately assess the data management landscape, and work with our risk officers and product teams to develop the roadmap of improvements that will enable long term data management compliance of our data. Strong technical skills: You will have experience of developing technical data management solutions, and have the ability to quickly understand the data ecosystem to support pertinent strategic thinking. People Leadership: You will have a track record of developing a high performing team of technical data management professionals. You are able to craft and communicate your vision for the team, and have experience coaching and mentoring top talent to achieve its potential. The ideal candidate will have the desire to lead and the ability to inspire, empower and develop a diverse group of associates. Job & Industry Specific Knowledge: Experience in Data Stewardship, Governance and lifecycle management A strong understanding of applicable policies and regulation (e.g. GDPR) Deep understanding of data applications, and the ability to solve complex data issues through effective solutions Experience with database management, data modelling and data quality processes Technical knowledge required: Cloud Data Products, SQL, Python Financial services or technology company experience Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Group Compliance Manager Due to extensive growth, Fusion Consulting Group is looking to recruit a Group Compliance Manager who will be based out of head office in Finchley, North London. Fusion Consulting Group is a rapidly growing, multi-disciplinary professional services firm with subsidiaries spanning Tax, Accounting, Legal, Financial Services, Executive Recruitment, and Fractional CFO Services. We deliver an integrated suite of advisory solutions to entrepreneurial businesses and private clients across the UK and internationally. Job Summary As the Group Compliance Manager, you will be responsible for reviewing new onboarding applications and managing KYC cycles, as well as monitoring AML (Anti-Money Laundering) activities, ensuring that our clients and business operations comply with relevant regulations and policies. You will be responsible for implementing, and maintaining robust compliance frameworks and policies, supporting our various teams of advisors. You will keep up to date with industry compliance regulations and ensure the group's operations are in line with relevant requirements, collaborate closely with clients and other departments to maintain high standards of regulatory compliance and promote a culture of awareness across all of the group's operations. Responsibilities Onboarding of all new clients, to make sure AML process is followed through Review KYC files for new and existing clients, including identity verification, risk assessment, and document collection Maintaining and updating compliance registers Monitoring AML software and chasing clients to ensure the AML has been completed Chasing clients who have not completed AML Booking Yearly AML Training and ensuring the other offices are doing so Carrying out staff training and awareness Perform periodic reviews of existing clients to ensure accurate and up-to-date information Monitor and identify suspicious activities, report to the MLRO, and assist in investigations and resolutions Participate in product compliance design and development process, in line with regulatory requirements Assist in Monthly Management Information (MI) for reporting financial crime activities to the MLRO Desired Skills and Experience 2-3 years of demonstrable experience in a role with AML and KYC responsibilities Familiarity with UK and international AML and financing regulations Excellent attention to detail Excellent communication and coordination skills, able to work efficiently in a cross-departmental environment Strong analytical and problem-solving abilities, with independent thinking and judgment Detail-oriented, responsible, and able to execute tasks with a strong sense of teamwork What we Offer Basic Salary of up to £45,000pa An additional day off for your Birthday every year Excellent training and development opportunities Private medical insurance Group life insurance FusionPoints bonus scheme Job Type: Full-time, Mon-Fri 9am-5pm Job Location: Finchley, N3 About Fusion Consulting Group: Fusion is a multi-discipline consulting practice assisting entrepreneurial businesses and private clients by delivering an end-to-end solution throughout their business journey. Fusion crafts client solutions using its in-house team of highly skilled consultants with a diverse range of expertise within International Taxation, Company Accounting, Executive Recruitment, IT Strategy, Business Advisory, Legal Services and Financial Services ensuring a joined up approach and seamless client experience. Equal Opportunities Fusion Consulting Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Nov 04, 2025
Full time
Group Compliance Manager Due to extensive growth, Fusion Consulting Group is looking to recruit a Group Compliance Manager who will be based out of head office in Finchley, North London. Fusion Consulting Group is a rapidly growing, multi-disciplinary professional services firm with subsidiaries spanning Tax, Accounting, Legal, Financial Services, Executive Recruitment, and Fractional CFO Services. We deliver an integrated suite of advisory solutions to entrepreneurial businesses and private clients across the UK and internationally. Job Summary As the Group Compliance Manager, you will be responsible for reviewing new onboarding applications and managing KYC cycles, as well as monitoring AML (Anti-Money Laundering) activities, ensuring that our clients and business operations comply with relevant regulations and policies. You will be responsible for implementing, and maintaining robust compliance frameworks and policies, supporting our various teams of advisors. You will keep up to date with industry compliance regulations and ensure the group's operations are in line with relevant requirements, collaborate closely with clients and other departments to maintain high standards of regulatory compliance and promote a culture of awareness across all of the group's operations. Responsibilities Onboarding of all new clients, to make sure AML process is followed through Review KYC files for new and existing clients, including identity verification, risk assessment, and document collection Maintaining and updating compliance registers Monitoring AML software and chasing clients to ensure the AML has been completed Chasing clients who have not completed AML Booking Yearly AML Training and ensuring the other offices are doing so Carrying out staff training and awareness Perform periodic reviews of existing clients to ensure accurate and up-to-date information Monitor and identify suspicious activities, report to the MLRO, and assist in investigations and resolutions Participate in product compliance design and development process, in line with regulatory requirements Assist in Monthly Management Information (MI) for reporting financial crime activities to the MLRO Desired Skills and Experience 2-3 years of demonstrable experience in a role with AML and KYC responsibilities Familiarity with UK and international AML and financing regulations Excellent attention to detail Excellent communication and coordination skills, able to work efficiently in a cross-departmental environment Strong analytical and problem-solving abilities, with independent thinking and judgment Detail-oriented, responsible, and able to execute tasks with a strong sense of teamwork What we Offer Basic Salary of up to £45,000pa An additional day off for your Birthday every year Excellent training and development opportunities Private medical insurance Group life insurance FusionPoints bonus scheme Job Type: Full-time, Mon-Fri 9am-5pm Job Location: Finchley, N3 About Fusion Consulting Group: Fusion is a multi-discipline consulting practice assisting entrepreneurial businesses and private clients by delivering an end-to-end solution throughout their business journey. Fusion crafts client solutions using its in-house team of highly skilled consultants with a diverse range of expertise within International Taxation, Company Accounting, Executive Recruitment, IT Strategy, Business Advisory, Legal Services and Financial Services ensuring a joined up approach and seamless client experience. Equal Opportunities Fusion Consulting Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Contact Centre Service Lead - Westminster, London We're looking for a kind, compassionate and resilient Contact Centre Service Lead to join our Central Social Care Service in Westminster £36,000 - £40,000 per annum depending on experience, working 35 hours per week. Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Customer Services As member of the customer call centre be the first point of contact for customers and staff through out the organisation on all enquiries. Providing support, guidance and advice to Customer Contact Centre Officers Deal with enquiries on Housing Management, Maintenance and Customer Support. To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process. First time resolution of informal complaints. log and transfer formal complaints in accordance with Look Ahead's procedure and policy to the Customer Service Manager. Responsive Repairs Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, insurance, rechargeable, works. Monitoring the progress of works orders to including updating, varying, and completing work orders. Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently. Leading Team Undertake management of allocated staff ensuring clear targets training needs agreed and regularly reviewed. Supervise volunteers as delegated by the Head of Customer Service/ other relevant Manager. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Approachable and open behaviour. Works as part of a group or team A strong approach and commitment to providing an excellent customer service. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. Demonstrates significant confidence and high levels of self-esteem. Is respectful, articulate, and sensitive in style of communication. Is motivated towards excellence and improvement of personal performance with a can-do attitude. Team player Solution focused. What you'll bring: Essential: At least two years working in a customer focused service environment/ call centre. Educated as a minimum to GCSE English and Maths or equivalent. Leading, supervising and developing others (Coaching and mentoring) Managing and supporting others with complex cases and enquiries Resource management including forward planning, business continuity and rota management. Skills Excellent call handling and management skills Ability to learn and apply a wide range of skill sets to satisfy a broad range of customer needs using different channels. Desirable: Knowledge of the housing / Head of Customer Service sector About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Nov 04, 2025
Full time
Contact Centre Service Lead - Westminster, London We're looking for a kind, compassionate and resilient Contact Centre Service Lead to join our Central Social Care Service in Westminster £36,000 - £40,000 per annum depending on experience, working 35 hours per week. Want to feel like you're part of one team? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Customer Services As member of the customer call centre be the first point of contact for customers and staff through out the organisation on all enquiries. Providing support, guidance and advice to Customer Contact Centre Officers Deal with enquiries on Housing Management, Maintenance and Customer Support. To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process. First time resolution of informal complaints. log and transfer formal complaints in accordance with Look Ahead's procedure and policy to the Customer Service Manager. Responsive Repairs Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, insurance, rechargeable, works. Monitoring the progress of works orders to including updating, varying, and completing work orders. Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently. Leading Team Undertake management of allocated staff ensuring clear targets training needs agreed and regularly reviewed. Supervise volunteers as delegated by the Head of Customer Service/ other relevant Manager. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Approachable and open behaviour. Works as part of a group or team A strong approach and commitment to providing an excellent customer service. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. Demonstrates significant confidence and high levels of self-esteem. Is respectful, articulate, and sensitive in style of communication. Is motivated towards excellence and improvement of personal performance with a can-do attitude. Team player Solution focused. What you'll bring: Essential: At least two years working in a customer focused service environment/ call centre. Educated as a minimum to GCSE English and Maths or equivalent. Leading, supervising and developing others (Coaching and mentoring) Managing and supporting others with complex cases and enquiries Resource management including forward planning, business continuity and rota management. Skills Excellent call handling and management skills Ability to learn and apply a wide range of skill sets to satisfy a broad range of customer needs using different channels. Desirable: Knowledge of the housing / Head of Customer Service sector About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Risk Manager - Customer Operations About The Role As a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your strategic and influencing skills as you create and implement risk strategies that enable Customer Operations to consistently deliver good outcomes. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making. In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business, partnering closely with senior business and risk office leaders, Customer Operations, Compliance, Legal, and Operational Risk Management. What You Will Do Develop a deep understanding of business strategies, products, services, and risk profile; Identify and assess the impact of the changing regulatory environment on business objectives and risk appetite through Enterprise Risk Assessments; Analyse data to proactively identify risks and trends and provide insights that support internal customers in decision-making; Provide guidance and advice to business partners on implementing risk policies and programs; Work collaboratively between the risk, compliance, legal, and other business support functions; Ensure independent escalation of risk management gaps, issues, and concerns to business stakeholders, including emerging risks and regulatory focus areas; Identify opportunities to improve risk management practices and develop solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience Drive containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams Audit and Exam Management - Provide support to Customer Operations during audits and regulatory exams; support in the delivery of key risk mitigation and remediation activities Leverage strong written and verbal communication skills to present risk topics to business and functional stakeholders What We Are Looking For You should have an appetite to drive change, understand our business and have an enthusiasm to learn. An analytical mindset and the ability to break down problems and identify great solutions is critical. Other skills and competencies we are looking for include: Curious and Analytical - You ask why, explore possibilities, and bring your unique perspective to the table. You are comfortable with ambiguity and are a truth seeker. You make it your business to master the data and signals to drive innovative solutions that are grounded in evidence. Communicative and Influential - You communicate complex ideas concisely and convincingly. You adjust your communication to your audience and are comfortable with presenting to senior leaders. Discerning and Deliberative - You are careful and methodical, navigate uncertainty and risks expertly, and have a knack for steering away from impulsive or ill-informed decisions. Action-Oriented and Results-Driven - You have a desire to take action, try new things, and sometimes fail. Roadblocks won't set you back, because you'll stay focused on your goals. You're organized, able to juggle multiple deliverables, and prioritize your work while keeping the customer at the forefront of everything you do. Up for a Challenge - Big, undefined, unfamiliar, and complex problems will be exciting for you as you work to identify well-rounded solutions. You have an insatiable appetite for learning, and are constantly seeking out new challenges. Collaborative and Team-Oriented - You value diverse perspectives and seek insights from others. You bring energy to the group and rally them around a common goal. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Employment Lawyer As a member of the Employment team in the UK, you'll be taking on a new role within our UK business, partnering with our fantastic Human Resources (HR) and Legal teams. This will include: providing legal advice on Capital One's compliance with employment laws, developing a strong relationship with HR to understand and support its objectives and priorities, monitoring and advising on legal changes and advising on related data protection issues. You will be reporting into the Head of Employment. What you'll do Providing legal advice in relation to all aspects of Capital One's compliance with employment law Accountable for identifying changes to laws impacting the HR function and partnering with key stakeholders to ensure impacts are understood, and new requirements are effectively implemented Advising on and supporting through all stages of employee relations issues and investigations Drafting, reviewing and advising on employment contracts, policies and procedures Being a beacon for employment law knowledge and expertise. This will include preparation and delivery of employment law training across the organisation, including the HR function, as well as supporting the UK Leadership Team navigate risk in relation to employment law Supporting the business to manage any employee disputes, including employment tribunal claims Developing a strong relationship with HR to understand and provide strategic support across its objectives and priorities Partnering with HR risk and compliance stakeholders to identify, navigate and report on (to senior management and COEP's Board) HR-related risks Advising on data protection issues impacting HR, including the processing of employee data and handling Data Subject Access requests Working alongside colleagues across UK Legal to ensure employment law advice is provided in the context of a financial services business, including understanding FCA rules and approach across firms' cultures, people management and diversity and inclusion agendas Working alongside external counsel where necessary Building a network - both internally, through building relationships with the broader Capital One Enterprise, and externally, through external counsel and other in-house teams What you'll bring Significant experience as a qualified lawyer A high level of subject matter expertise and an ability to work autonomously Excellent communication and interpersonal skills, supporting others to make well informed decisions quickly Exceptional judgment, having confidence in decisions, whilst also knowing when to escalate matters Proven ability to build strong relationships and integrate with HR and senior leadership teams, in order to understand and support across their priorities and working styles Proven ability to think strategically - understanding the practical and long term implications of legal advice and risk Highly organised and motivated to ensure a high quality of output from a cross functional team, with a willingness to adapt and evolve style to meet the needs of stakeholders and internal policies and procedures Willingness to learn and contribute to HR, Legal and COEP business strategies Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The Senior Marketing Manager role is crucial for supporting the Consulting strategic business unit (SBU) within the Consulting, Risk and Outsourcing (CR&O) stream. They will be responsible for shaping, implementing, and measuring go-to-market activities at a senior strategic level. Consulting covers a wide range of service lines, including People Advisory, ESG, Digital, Risk Advisory, and other advisory services. The role requires a senior professional to deliver marketing and business development plans effectively and cohesively. The role will report directly to the Head of Marketing and Business Development for CR&O and be part of the MSC Marketing and Business Development Team. Working closely with partners and fee earners, they will lead flagship business development and marketing activities, playing a key role in shaping and executing the marketing strategy. The role will be based in London and on occasions might be required to travel to other offices across the UK. Collaborate with the Consulting Clients and Markets Partner and their respective partners and fee earners to implement a marketing and business development plan ensuring all service lines are connected. encouraging best use of CMS to track pipeline activity Work alongside rest of CR&O and MSC to deliver impactful business development and marketing campaigns. Engage with the Research team to gain market insights, identifying opportunities and leads. Stay informed on market trends, both external and internal, to act as a facilitator across Consulting Manage the Consulting marketing and business development spend and budget. Make full use of programme management tool and use of wider tech stack (Hubspot, Dynamics) Support Marketing and BD Managers and connecting the dots across SBUs, in particular Digital, Risk Transformation, Financial Advisory and ESG. You'll be someone with: Proven experience in marketing and business development, preferably within a professional services environment. Strong ability to work collaboratively across teams and departments. Excellent communication and interpersonal skills. Analytical mindset with the ability to interpret market data and trends. Proactive and adaptable, with a keen eye for detail. Strong strategic business development skills along with commercial acumen with the ability to assess go-to-market efforts holistically, combining creative, commercial thinking problem solver. Problem solving - can identify links across client needs and our services to address business issues. Excellent stakeholder management skills with an ability to build strong relationships at all levels. Robust and resilient, with a positive, 'can do' attitude. Deadline driven and results-oriented, with strong project management skills. Integrates at a high level with their peer group, developing strong relationships with key contacts, team members and other service and sector teams Strong people management skills demonstrating an ability to lead and coach. Embracing technology and new approaches and techniques in marketing Professional qualification and a demonstrable commitment to ongoing learning. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nov 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The Senior Marketing Manager role is crucial for supporting the Consulting strategic business unit (SBU) within the Consulting, Risk and Outsourcing (CR&O) stream. They will be responsible for shaping, implementing, and measuring go-to-market activities at a senior strategic level. Consulting covers a wide range of service lines, including People Advisory, ESG, Digital, Risk Advisory, and other advisory services. The role requires a senior professional to deliver marketing and business development plans effectively and cohesively. The role will report directly to the Head of Marketing and Business Development for CR&O and be part of the MSC Marketing and Business Development Team. Working closely with partners and fee earners, they will lead flagship business development and marketing activities, playing a key role in shaping and executing the marketing strategy. The role will be based in London and on occasions might be required to travel to other offices across the UK. Collaborate with the Consulting Clients and Markets Partner and their respective partners and fee earners to implement a marketing and business development plan ensuring all service lines are connected. encouraging best use of CMS to track pipeline activity Work alongside rest of CR&O and MSC to deliver impactful business development and marketing campaigns. Engage with the Research team to gain market insights, identifying opportunities and leads. Stay informed on market trends, both external and internal, to act as a facilitator across Consulting Manage the Consulting marketing and business development spend and budget. Make full use of programme management tool and use of wider tech stack (Hubspot, Dynamics) Support Marketing and BD Managers and connecting the dots across SBUs, in particular Digital, Risk Transformation, Financial Advisory and ESG. You'll be someone with: Proven experience in marketing and business development, preferably within a professional services environment. Strong ability to work collaboratively across teams and departments. Excellent communication and interpersonal skills. Analytical mindset with the ability to interpret market data and trends. Proactive and adaptable, with a keen eye for detail. Strong strategic business development skills along with commercial acumen with the ability to assess go-to-market efforts holistically, combining creative, commercial thinking problem solver. Problem solving - can identify links across client needs and our services to address business issues. Excellent stakeholder management skills with an ability to build strong relationships at all levels. Robust and resilient, with a positive, 'can do' attitude. Deadline driven and results-oriented, with strong project management skills. Integrates at a high level with their peer group, developing strong relationships with key contacts, team members and other service and sector teams Strong people management skills demonstrating an ability to lead and coach. Embracing technology and new approaches and techniques in marketing Professional qualification and a demonstrable commitment to ongoing learning. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nov 04, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK Business Risk Office About the role We're looking for a Head of the UK Risk Office to join our UK business. This role is crucial for helping business leaders make the right decisions to deliver on our UK Strategy, whilst ensuring we have the governance and oversight arrangements in place to demonstrate it. This is a strategic leadership role and will balance the need to inspire their team to deliver on its potential, whilst also supporting the business to make the right trade-offs. The Risk Office is a first line function that ensures we're poised to make the most of every opportunity that is available, whilst ensuring we have the foundations in place to scale effectively and at pace. As the Head of the UK Risk Office, you will partner with other leaders across all three lines of defence within the business, including effectively using a deep relationship with other risk leaders who support Card Risk in the US and Canada, to help drive the business forward in a dynamic and well controlled way. What you'll do Ensure the UK business is having the right strategic conversations on risk and customer outcomes and is reporting these appropriately to its governing bodies and parental organisation (including chairing our Customer Outcomes and Insight Committee). Act as an advisor and challenger to business leaders on risk matters. Lean in and solve problems in order to sustain a dynamic and well controlled business and to deliver on our business goals. Ensure that the UK business has processes in place to comply with the elevated risk management expectations of shareholders, regulators, the UK leadership team and the UK Board of Directors. Create, execute and champion an integrated risk management framework to help the UK Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved. Promote a well managed culture throughout the organisation, and drive any changes needed as we seek to reach the next stage of our risk maturity. Aggregate all categories of risk and integrate them into management routines and conversation. Perform risk assessments and escalate risks or breaches of risk appetite where appropriate. Transparently report to management on all things risk related. Lead decisions to accept and mitigate risks. Advise on relevant projects and 'business as usual' activities. Own the vision for and monitoring of the UK control environment, working with leaders across the business to establish and manage control frameworks, and enhance control coverage where required and where it matters the most. Ensure that the UK business has Business Continuity and Operational Resiliency plans in place that are right sized for the UK Card business and that adapt to and remain compliant with local regulation and enterprise policy. Oversee the delivery of all Enterprise Risk programmes (including our Launch process for new intent delivery, Risk and Control Self Assessments, and Process and Product Level Assessments) to a high standard, identifying ways to streamline the process to help the UK business focus time most on the areas of greatest risk. Own our Journey Testing agenda to drive insights into the customer outcomes we are delivering as a business and where we should focus efforts to make improvements. Drive the creation of effective metrics and reporting that support the business in remaining compliant with policies, and provide insights to business leaders and process managers to help enhance their processes in areas of greatest risk. Lead a high-performing, diverse and inclusive team of risk professionals that can deliver on the needs of the UK business effectively and efficiently. What you'll bring You will be an experienced leader who has a proven record of consistently delivering significant business impacting results. You will understand that managing risks requires trade-offs across multiple dimensions, and will be adept at delivering strategies that demonstrate deep thinking across risk categories (including credit, compliance, operational and conduct). You are able to think about what constitutes good and responsible lending from all angles. You have a strongly held personal perspective on the positive and valuable role of lending in the lives of UK consumers. Additionally, you will have: Knowledge of the UK (and ideally US) financial services regulatory landscapes An understanding of UK consumer lending Technology literacy and understanding of the associated risks e.g. cyber Experience of pragmatic change management within an enterprise environment A passion for using data and analysis to drive decision making and results Ability to build strong relationships with internal business leaders, and effectively challenge stakeholders where necessary A track record of developing high performing and cross functional teams Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
