285 jobs found

Overview PRM is crafting a next-generation, headless eCommerce platform, engineered on proven, best-in-class technologies to deliver speed, agility, and scale. We ve got big ambitions and we re looking for a hands-on delivery lead to run high-impact eCommerce projects end to end. Initially this will be a fixed-term contract for 9 months. You ll sit between business teams and technology partners, making sure we define the right requirements, build the right thing, and land it in the business in a way people use. Typical projects include implementing new platforms (e.g. PIM / DAM), improving how we manage and publish product data, integrating new systems into our eCommerce stack, rolling out new processes for digital trading and content, and supporting CRM / customer data initiatives. This is not a pure project manager role and not a pure business analyst role. It s both. We are ideally looking for someone who has successfully delivered at least one PIM implementation in a retail / eCommerce environment. Key Responsibilities: Deliver strategic eCommerce projects Lead end-to-end delivery of key digital and eCommerce initiatives, from discovery and requirements through build, test, launch and post-launch adoption. Own the day-to-day project plan, RAID, scope, and stakeholder comms across multiple workstreams (content, product data, trading, CRM, marketing, tech, suppliers). Coordinate internal teams and external suppliers / implementation partners to keep deliverables aligned, on time and in scope. Support planning and delivery of other digital capability projects such as CRM improvements (customer data, segmentation, campaign enablement, single customer view). Translate business needs into workable solutions Capture, structure and prioritise business requirements from teams such as eCommerce trading, merchandising, product data, content, marketing, CRM and customer experience. Turn those requirements into clear functional specs and acceptance criteria that can be delivered by technical teams or third parties. Work with technical teams to shape integration requirements, data flows and configuration needs across platforms (eCommerce platform, CMS, ERP, PIM, DAM, CRM/marketing tools, etc.). Product data, PIM and content operations For PIM / product data projects: define data models, attributes, taxonomy, enrichment rules and workflows to ensure we can produce complete, accurate, web-ready product information at scale. Oversee supplier onboarding for product data and digital assets: understand what data suppliers can provide, assess data quality and identify automation opportunities to ingest that data. Support setup and governance of digital assets (images, video, documents) in a DAM, ensuring assets are enriched, approved and available for use across channels. Process, governance and change Design and document new business processes for product data, content enrichment, approvals, publishing, and ongoing maintenance and, where relevant, customer/CRM processes like data capture, consent, segmentation and campaign briefing. Define ownership, handoffs and SLAs to make sure new ways of working actually stick after go-live. Support training, comms, and handover so that operational teams can run the new process without heavy technical support. Vendor and partner management Act as the day-to-day point of contact for external partners (PIM/DAM vendor, CRM/marketing tech partner, systems integrator, agency, or other delivery partner). Hold suppliers accountable for delivery quality, scope, and timelines. Challenge solutions that won t scale or don t meet requirements. Essential required skills & experience: Led or been the primary BA / PM on at least one end-to-end PIM implementation in a retail or eCommerce environment. 5+ years experience working in eCommerce / digital retail environments (this could include product data, site operations, trading, content, CRM/loyalty, platform rollout, or similar). 2+ years hands-on project management / delivery experience running digital / data / platform change. Demonstrable experience delivering at least one project with significant systems integration work (APIs, data mapping, syndication to front-end systems, customer data flows, etc.). 5+ years experience defining and managing requirements (business process requirements and technical / integration requirements). Strong business analysis skills: stakeholder workshops, process mapping, gap analysis, converting pain points into actionable requirements. Experience modelling and documenting business processes (BPMN or similar). Track record of supplier / vendor management (scope, commercials, delivery quality). A technical background. You should be comfortable communicating complex technical requirements with developers. Strong communication skills able to explain technical/structural topics (taxonomy, governance, workflow, data ownership, customer data handling) in plain language to non-technical stakeholders. Desirable / Nice to Have: Experience delivering or contributing to the rollout of a DAM solution. Experience supporting or delivering CRM / customer data / marketing automation initiatives (e.g. segmentation, personalisation, campaign tooling). Experience with any of the following products Magento (adobe Commerce), Algolia or Strapi. Familiarity with requirement / delivery tooling such as Jira, Azure DevOps, or similar. Confident using lightweight planning / task management tools such as Microsoft Planner (Plan 1). Experience working with product data flows in a B2B context (supplier onboarding, partner feeds, marketplace syndication, etc.). Hands-on exposure to a PIM platform such as Perfion, Pimberly, Akeneo, inRiver, Salsify etc. Understanding of digital asset workflows (usage rights, versioning, naming conventions, asset lifecycle). Exposure to Agile delivery methods like XP, Kanban or Scrum. About you: You re comfortable being the grown-up in the room for delivery you keep everyone aligned and you spot risk early. You like fixing messy process and unclear ownership. You re practical. You care less about the slide deck and more about Will this data/customer record/content actually land in the right place every time? You re credible with business users and with technical teams, and you can speak enough of both languages to keep things moving.

IT Manager Working hours - Full-time or Part-time, specific hours and working pattern to be discussed and agreed. Salary - Circa £49,400 Full Time Equivalent, dependent on experience Pension scheme - Local Government Pension Scheme Start Date - ASAP Contract terms - Permanent Location - Lilywhite House, adjoining Tottenham Hotspur Stadium (On-site role with some flexibility, particularly during school holiday periods) Key responsibilities This is an exciting hands-on role in a high-performing, prestigious and growing school, encompassing both operational and strategic elements. The IT Manager is responsible for the management, security, and strategic development of the school s IT infrastructure. They will oversee the maintenance of network systems, servers, and IT services to ensure reliability, security, and efficiency across the school. Working with the Operations Manager, Business Director, Senior IT Technician, and external providers, the Postholder will ensure that the school s IT provision effectively supports both operational and educational needs. This is a technical leadership role. The Postholder must possess strong hands-on expertise across core infrastructure, networking, and systems to ensure an IT provision which delivers on, and exceeds, user expectations and needs, alongside robust security and reliability. Network & Infrastructure Management - Maintain and develop the school s IT infrastructure, including servers, networks, and cloud-based systems. - Ensure network security and data protection compliance, including firewalls, backups, and cybersecurity measures. - Monitor system performance, troubleshooting issues, and implementing improvements as required. - Oversee the school s wired and wireless networks, telephony, print services, and audio-visual/teaching technology systems, ensuring they meet operational needs. - Develop and maintain IT policies and technical documentation to support effective governance and standardised practice. - Develop and maintain an IT Risk Register to assist with identifying and mitigating issues before they arise. Systems Administration & Support - Manage the administration of key IT systems, including user access, permissions, and integrations. Act as the lead contact for defined systems, overseeing them at a high level to also include the delivery of training and troubleshooting. - Ensure the effective operation of school-wide platforms such as Google Workspace and the MIS (e.g. Bromcom). Monitor and manage supplier performance to ensure SLA compliance and continuous improvement. - Ensure systems support statutory safeguarding obligations, enabling timely and accurate escalation of concerns to the Designated Safeguarding Lead (DSL). - Act as the technical lead for filtering and monitoring for safeguarding purposes, ensuring effective systems are in place in-line with industry best practice, Department for Education guidelines and the standard set by the DSL. - Lead on the procurement and implementation of new IT systems and system upgrades, ensuring minimal disruption to teaching and administration. - Lead second- and third-line technical escalation, ensuring high-quality first-line support is delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance - Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. - Ensure compliance with DfE Cyber Security Standards and ongoing development of network architecture to meet evolving threats. - Manage data protection compliance (GDPR), ensuring secure handling and storage of sensitive information. - Build towards recognition through the most rigorous and sector appropriate Cyber Security certifications. - Oversee regular security audits, backups, and disaster recovery procedures. Ensure IT business continuity procedures are well tested and refined. - Conduct regular internal monitoring and phishing awareness campaigns to build a strong cyber-secure culture across staff and students. Strategic Development & Digital Transformation - Develop and implement a strategic plan for IT systems, ensuring they support the school s long-term needs. - Identify opportunities for digital transformation to improve operational efficiency and teaching effectiveness. - Work collaboratively with the AI & Digital Skills Lead to support safe, effective adoption of AI tools in the classroom and operations. - Work closely with department leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. - Identify training needs of the IT team and where possible deliver internal training to upskill staff. - Lead development of a roadmap for potential future growth of the IT function, including capacity planning and team structure. Budget & Asset Management - Oversee the IT budgets, ensuring cost-effective procurement and contract management. - Lead vendor relationships, ensuring clear service level agreements and accountable performance management. - Maintain an accurate asset register, ensuring effective lifecycle management of IT equipment. Other responsibilities - There may be occasions when attendance outside of your normal working hours is necessary to fulfil this role, therefore flexibility is required. Professional criteria - Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. - Relevant professional qualifications, particularly Microsoft (e.g. MCSA), VMWare and Aruba networking certifications, are highly desirable but not essential. - Demonstrable hands-on technical ability across virtualisation, networking, and systems administration, supported by relevant industry experience and/or qualifications. - Strong knowledge of cyber security principles and data protection regulations. - Demonstrable success in leading IT improvements that directly enhance user experience and organisational outcomes. - Experience in delivering hands-on IT support and systems administration in a high performing environment. - Ability to lead and develop IT staff, ensuring high-quality service delivery. - Strong problem-solving skills with a proactive and strategic mindset. - Familiarity with educational technology tools and software commonly used in schools. - Experience managing third-party suppliers and contractual SLAs. LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare. We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school. LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service. Please note that this role is exempt from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not protected (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website. (LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).

Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Focus on delivering great availability and cost controls through excellent processes. Create a culture of "sell a £, save a £" to maximise store sales and profit. Deliver on all agreed KPIs. Engage, develop & retain great people: Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Drive team engagement by communicating effectively and showing appreciation and respect for every team member. Foster an inclusive culture where everyone can be their best at work. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all "One Best Way" processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: Lead by example to get the best from the team and provide the best service to customers. Be approachable and respectful to customers and colleagues. Work together with enthusiasm and take action to reduce waste. Show consideration for the business and its people. Take full responsibility for the store operation, colleagues, and customers in the Store Manager's absence. Communicate effectively, having regular conversations and listening to understand. Plan in advance, prioritising key tasks and activities. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Delegate tasks at the right time to the right colleagues. Motivate the team to deliver consistent operational standards. Required skills & experience: Proven experience in a retail management role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage priorities. Customer-focused with a passion for delivering outstanding service. Strong problem-solving and decision-making abilities. Flexibility to work across different stores. What We Offer: 15% discount in all Iceland and The Food Warehouse stores. 33 days holiday (including Bank Holidays). Christmas vouchers - increasing with length of service. Refer a Friend scheme. Christmas saving schemes. Long service awards. Option to join a healthcare plan. Grocery Aid for free and confidential financial, emotional and practical support. Clear career pathways with opportunities for development and progression. A supportive and inclusive work environment. Apply now to join the team and start your Iceland story!

As a Product Manager within the Enterprise IT Products and Application team, you will play a pivotal role in driving the development, deployment, and operation of software products and applications. You will be responsible for overseeing the entire product lifecycle, from conception to delivery, ensuring alignment with business objectives and technological capabilities. Your expertise will be instrumental in fostering collaboration between cross-functional teams, guiding the product development process, and delivering high-quality solutions that meet customer needs and exceed expectations. The SAP Analyst will be expected to work on projects and BAU and contribute to the SAP Finance roadmap. Collaborating with stakeholders to understand business processes, challenges, and objectives, formulate the business case, document requirements, create specifications, and establish acceptance criteria. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. There will be a key focus on the Finance and Control (FICO) Solution design: Translating business requirements into SAP solutions. This includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Support and Maintenance: implementing enhancements or updates to optimize system performance and usability for P2P (Procure to Pay), S2C (Sales to Cash), R2R (Record to Report) and H2R (Hire to Retire) modules. Typical duties include (but are not limited to): Define and communicate the vision and strategic direction for assigned applications, ensuring alignment with organisational objectives and market needs. Conduct thorough market research and analysis to identify opportunities, prioritise features, and develop a roadmap that guides the product development process. Collaborate with stakeholders from various departments to refine strategies and make informed decisions that drive the product's success. Schedule and facilitate regular product workshops with users and other relevant stakeholders to understand business priorities for application functionality enhancement. Act as a liaison between product management, engineering, architecture, and operations teams, facilitating effective communication and collaboration. Oversee the entire product development lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and engaged. Present product plans, status updates, and performance metrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. Build and maintain an ever-green product backlog containing all required enhancements, changes, defects, research spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptance criteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. Act as a liaison between product management, engineering, architecture, and operations teams, facilitating effective communication and collaboration. Oversee the entire product development lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and engaged. Present product plans, status updates, and performance metrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. Build and maintain an ever-green product backlog containing all required enhancements, changes, defects, research spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptance criteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. Knowledge Is fully familiar with recognised industry bodies of knowledge both generic and specific, and knowledge of the business, suppliers and partners. Develops a wider breadth of knowledge across the industry or business. Applies knowledge to help to define the standards which others will apply. Skills Demonstrates leadership in operational management. Analyses requirements and advises on scope and options for continual operational improvement. Assesses and evaluates risk. Takes all requirements into account when making proposals. Shares own knowledge and experience and encourages learning and growth. Advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives. Understands and evaluates the organisational impact of new technologies and digital services. Creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder. Clearly demonstrates impactful communication skills (oral, written and presentation) in both formal and informal settings, articulating complex ideas to broad audiences. Learning and professional development - takes initiative to advance own skills and identify and manage development opportunities in area of responsibility. Security, privacy and ethics - proactively contributes to the implementation of appropriate working practices and culture

IT Infrastructure and Helpdesk Manager As IT Infrastructure and Helpdesk Manager, you will play a key leadership role in ensuring that the organisation s technology operations run smoothly, securely, and efficiently. You will lead a high-performing team, oversee infrastructure and service delivery, and drive continuous improvement in user experience and system reliability. Key Responsibilities Team Leadership & People Development Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Mentor team members through structured coaching, development plans, and regular feedback. Identify training needs and coordinate learning opportunities to enhance skills and build a future-ready IT support function. Foster collaboration, knowledge sharing, and continuous improvement across the department. Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high-performing. Lead infrastructure projects such as system upgrades, migrations, and process enhancements. Promote cybersecurity best practices, ensuring compliance with internal policies and controls. Manage the helpdesk ticketing system and maintain accurate support documentation. Support facilities management to ensure physical and digital infrastructure needs are met. Stakeholder Engagement & Communication Serve as the key escalation point for complex technical issues. Engage proactively with internal departments to understand support needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information Technology, or a related field. Experience in IT Helpdesk or Support Management. Strong background in infrastructure, networks, and desktop support with hands-on technical understanding. Excellent analytical, troubleshooting, and problem-solving skills. Outstanding interpersonal and communication skills with the ability to engage both technical and non-technical stakeholders. Strong business awareness with the ability to align IT services with organisational goals. Customer-centric, adaptable, and calm under pressure, with a passion for service excellence. What s on Offer Competitive salary and discretionary annual bonus Generous employer pension contribution 25 days annual leave plus bank holidays (increasing with service) Employee Assistance Programme offering confidential support Ready to take the next step in your IT leadership career? Apply now to join a forward-thinking organisation where your expertise will make a real impact. IT Infrastructure and Helpdesk Manager

As a Product Manager within the Enterprise IT Products and Application team, you will play a pivotal role in driving the development, deployment, and operation of software products and applications. You will be responsible for overseeing the entire product lifecycle, from conception to delivery, ensuring alignment with business objectives and technological capabilities. Your expertise will be instrumental in fostering collaboration between cross-functional teams, guiding the product development process, and delivering high-quality solutions that meet customer needs and exceed expectations. The SAP Analyst will be expected to work on projects and BAU and contribute to the SAP Finance roadmap. Collaborating with stakeholders to understand business processes, challenges, and objectives, formulate the business case, document requirements, create specifications, and establish acceptance criteria. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. There will be a key focus on the Finance and Control (FICO) Solution design: Translating business requirements into SAP solutions. This includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Support and Maintenance: implementing enhancements or updates to optimize system performance and usability for P2P (Procure to Pay), S2C (Sales to Cash), R2R (Record to Report) and H2R (Hire to Retire) modules. Typical duties include (but are not limited to): Define and communicate the vision and strategic direction for assigned applications, ensuring alignment with organisational objectives and market needs. Conduct thorough market research and analysis to identify opportunities, prioritise features, and develop a roadmap that guides the product development process. Collaborate with stakeholders from various departments to refine strategies and make informed decisions that drive the product's success. Schedule and facilitate regular product workshops with users and other relevant stakeholders to understand business priorities for application functionality enhancement. Act as a liaison between product management, engineering, architecture, and operations teams, facilitating effective communication and collaboration. Oversee the entire product development lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and engaged. Present product plans, status updates, and performance metrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. Build and maintain an ever-green product backlog containing all required enhancements, changes, defects, research spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptance criteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. Act as a liaison between product management, engineering, architecture, and operations teams, facilitating effective communication and collaboration. Oversee the entire product development lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and engaged. Present product plans, status updates, and performance metrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. Build and maintain an ever-green product backlog containing all required enhancements, changes, defects, research spikes and technical debt that require implementation by the corresponding DevOps delivery team. Responsible for elaboration and refinement of user stories to produce the 'Definition of Done'. Ensure acceptance criteria and constraints are added to user stories where appropriate. Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. Knowledge Is fully familiar with recognised industry bodies of knowledge both generic and specific, and knowledge of the business, suppliers and partners. Develops a wider breadth of knowledge across the industry or business. Applies knowledge to help to define the standards which others will apply. Skills Demonstrates leadership in operational management. Analyses requirements and advises on scope and options for continual operational improvement. Assesses and evaluates risk. Takes all requirements into account when making proposals. Shares own knowledge and experience and encourages learning and growth. Advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives. Understands and evaluates the organisational impact of new technologies and digital services. Creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder. Clearly demonstrates impactful communication skills (oral, written and presentation) in both formal and informal settings, articulating complex ideas to broad audiences. Learning and professional development - takes initiative to advance own skills and identify and manage development opportunities in area of responsibility. Security, privacy and ethics - proactively contributes to the implementation of appropriate working practices and culture

Finance Manager required for one of the UK's fastest growing leisure companies in the UK Your new company We are recruiting a dynamic and commercially focused Finance Manager to oversee financial performance across a portfolio of leisure clubs. This role is ideal for a qualified accountant with experience in multi-site operations, looking to make a strategic impact in a fast-growing, customer-centric business. Your new role The Finance Manager will be responsible for managing financial governance across multiple leisure sites, ensuring accuracy, compliance, and consistency in reporting. They will prepare and consolidate monthly management accounts, forecasts, and budgets, while leading financial reporting and analysis to support both operational and strategic decision-making. Working closely with site managers and operational teams, the Finance Manager will help drive profitability and cost control, analyse site-level performance to identify trends and risks, and support pricing strategies, investment appraisals, and new site launches. They will ensure adherence to financial policies, statutory regulations, and audit requirements, while implementing and monitoring internal controls and financial procedures. Additionally, the role includes managing debtors, cash flow, and working capital across the portfolio. The Finance Manager will also supervise junior finance staff or site accountants where applicable, and provide training and guidance to operational teams on financial best practices, fostering a culture of financial accountability and continuous improvement across the organisation. What you'll need to succeed To succeed as a Finance Manager in a multi-site leisure club environment, you'll need a combination of technical expertise, commercial awareness, and strong interpersonal skills. A professional accounting qualification ACA, ACCA, or CIMA is preferred however QBE would be considered. Along with with proven experience in financial management-ideally within a leisure, hospitality, or multi-site retail setting. You should be confident in preparing and analysing management accounts, budgets, and forecasts, and have a solid understanding of financial controls, compliance, and cash flow management. What you'll get in return You'll receive a salary up to £60,000 and join one of the fastest growing leisure companies in the UK. You will work 5 days a week from Altrincham. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #

JOB TITLE : Partner Sales Lead- Security (Security Sales Specialist) Cyber Security SALARY: £55,000-£60,000 per annum plus £20,000 OTE BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you a seasoned channel partner manager who has a solid background and understanding of cyber security? Are you great at building partnerships? Then this could be the right role for you. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We are currently hiring a Partner Sales Lead- Cyber , based in Reading. As a Partner Sales Lead, you will drive revenue growth and vendor engagement across your assigned technology pillar such as Infrastructure & Connectivity, Data & Resilience, Cloud Platforms, or Cyber Security. This is a proactive, sales-overlay role that bridges the gap between vendor strategy and customer opportunity. You will enable sales teams, align vendor programs, and execute go-to-market initiatives that accelerate pipeline and deliver measurable commercial outcomes. You ll act as both a sales catalyst and vendor ambassador, ensuring our sellers, solution teams, and customers fully leverage the value of our vendor ecosystem. About the position: Partner Sales Lead-Security Acting as the primary sales overlay for your technology pillar, working directly with account managers, pre-sales, and vendor sales teams to identify and progress customer opportunities. You ll enable and educate internal sales teams on vendor propositions, promotions, and differentiators to drive solution-led conversations as well as lead pipeline reviews, deal clinics, and sales enablement sessions to align vendor priorities with field execution. In addition, you ll also be responsible for: - Vendor Engagement & GTM Execution Own day-to-day engagement with Tier 1 and Tier 2 vendors in your area, ensuring alignment of priorities, MDF utilisation, and incentive programs. Work with vendors to secure investment and funding for campaigns, training, and joint customer initiatives. Track and report on GTM performance metrics, including pipeline growth, conversion rates, and ROI. Generate and influence pipeline by collaborating with sales teams to identify cross-sell and upsell opportunities. Monitor KPIs such as revenue, margin, and rebate attainment to ensure commercial targets are met. Support forecasting and performance tracking against vendor incentives and targets. Collaborate with sales operations and finance to ensure accurate reporting of rebates, deal registrations, and incentives. Engage with distribution partners to optimise commercial terms and identify co-funded opportunities. Act as the conduit between vendors, internal stakeholders, and customers to ensure effective communication both ways. Pipeline Development & Revenue Growth Collaboration & Stakeholder Alignment About you: Partner Sales Lead- Security We are looking for someone who lives and breathes Security, whilst you do not have to be highly technical, you do need to have a strong understanding of cyber security, risk, threat detection and the infrastructure that comes with it. You ll also need to be great at building partnerships whether that be currently in a vendor alliance role, or channel sales position. You ll have excellent interpersonal skills, communication and presentation skills. You ll enjoy influencing key stakeholders and vendors with a keen attitude to drive sales growth . If this sounds like you, then Apply today! We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed) , we will be happy to action your requests.

To ensure that the companies purchasing activities adhere to legal, ethical and internal requirements. Client Details A well-established and award-winning manufacturer and supplier of sustainable packaging and tableware to the catering and retail markets. Description To continually monitor proposed changes in legislation both in the EU and UK that may effect our purchasing. Oversee all print and bespoke orders, ensuring accuracy, quality and a timely delivery To oversee the NPD process To meet with supply chain staff and buyers from key customers where compliance is key To review process improvement, particularly using technology to improve accuracy and Efficiency To report on a range of metrics, vendor performance, cost savings to improve performance To visit suppliers and to be able to conduct basic factory audits and assessments. To work closely with the Head of Operations and support him where needed Profile A successful Compliance Manager should have: Experience in compliance roles across the EU and global markets . Experience in international compliance and sustainability Attention to detail - the role requires a high level of attention to detail to ensure pricing, stocks and compliance are all managed effectively Analytical thinking and numeracy - the ability to analyse data, assess risk, identify opportunities for improvement Knowledge of Legislation and the compliance relevant to packaging People Skills- to work closely with internal teams Team Player - to work effectively as part of a team Job Offer Competitive salary # Comprehensive benefits package including a 5% pension and bonus. Opportunity to work within a respected organisation in Sutton. Permanent role offering stability and career growth. If you are ready to take the next step in your career as a Compliance Manager, we encourage you to apply today!#

Job Title: SC Cleared Delivery Manager Location: Remote/ Corsham 2-3 days Duration: Until 31/03/2026 with likely extension Rate: Up to 800 per day via an approved umbrella company Role Overview The projects Engineering Team employs a hybrid project management approach, combining agile and waterfall methodologies to deliver technical projects effectively. As a Delivery Manager, you will manage projects within the Core Product Team, ensuring outputs meet time, quality, and customer requirements. These projects focus on enhancing the projects capabilities through software automation, virtualization, networking, and applications delivered by specialist technical groups. You will plan, manage, and coordinate technical tasks, liaising with functions such as the Design Office and Live Service Operations to ensure successful delivery within time and budget constraints. Key Responsibilities Develop and maintain project plans aligned with programme deliverables. Collaborate with technical leads to plan and estimate resources and timelines for assigned projects. Create and track JIRA EPICs and tasks; allocate activities to resources with technical leads. Review, assure, and close JIRA tasks accurately. Manage and document RAIDO (Risks, Assumptions, Issues, Dependencies, Opportunities) and escalate where necessary. Attend stakeholder meetings to provide planning expertise. Identify opportunities to optimise project efficiency and delivery. Essential Skills & Experience Minimum 2 years' experience managing IT projects with ability to challenge technical decisions. Minimum 2 years' experience in project management using waterfall or agile methodologies. Working knowledge of: Requirements Management Planning & Scheduling Resource Management Risk & Issue Management Quality Management Governance Stakeholder Management Testing Strong analytical and critical thinking skills. Ability to adapt methodologies to suit project environments. Skilled in coordinating multiple workstreams simultaneously. Excellent written and verbal communication skills. Proficiency in MS Office Suite, including MS Project. Desirable Skills Familiarity with Atlassian tools (JIRA, Confluence). Certification in PRINCE2, APMP, SAFe (4/5/6), or equivalent agile methodology. Experience working within UK Defence delivery projects.

Our client, a leading Executive Education provider is looking for a Senior Programme Manager Custom Programmes to co-manage planning, resourcing and delivery of custom programmes portfolio. The ideal candidate will have strong project management skills and experience as well as event management skills. Passionate about change with demonstrable experience of change implementation. Key Responsibilities Manage a set of clients and programmes using formal project management disciplines including project plans, risk registers and risk management discussions, stakeholder maps and plans, communications plans, budget tracking, resource plans, weekly dashboards including tracking to milestones and risks, and regular reporting into portfolio plans for the Custom business Always ensure full visibility of project progress through accurate planning, progress and completion tracking, and record keeping for all aspects of a programme Lead collaborative team meetings around activities, milestones, due dates, tasks due, and dependencies, ensuring adequate planning, control, and delivery of outputs Independently coordinate and manage administrative arrangements for a portfolio of programmes, including booking and securing accommodation, travel, catering, audio-visual (AV), entertainment, dinners, and setup and maintenance of a virtual learning environment (VLE) Drive a culture of continuous improvement and innovative thinking by encouraging the use of new tools and technologies, and promoting the use of data to inform decision-making and strategy Champion and embed new systems, processes, and ways of working across the team and wider organization, acting as a bridge between operational delivery and strategic transformation initiatives Support portfolio leads to implement robust project planning across the programme portfolio in collaboration with the wider team Manage internal and external stakeholders with confidence and professionalism. Skills and Experience Proven experience in project management, operations, and change management Experience facilitating change in fast-paced environments, using a collaborative and flexible approach to meet multiple deadlines Customer-focused approach with understanding of event management requirements Highly organised with excellent attention to detail, managing multiple deadlines effectively Strong knowledge of systems, data, and process optimisation; skilled in using AI and modern office/learning technology Strong analytical and reporting skills, able to track key data sets and present to leadership Evidence of problem-solving and solution implementation Ability to communicate technical and process changes to non-technical teams Comfortable challenging the status quo and supporting disciplined project and change execution Excellent stakeholder engagement and influencing skills. A competitive salary range of £41,547 - £49,109 and generous benefits package including holiday allowance of 33 days plus bank holidays is offered. Referral Scheme - Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to Equality Policy - Telfer Partners is committed to upholding a professional and impartial recruitment process. Our Equal Opportunities policy ensures that all job applicants and employees are treated fairly and equally, regardless of their gender, sexual orientation, marital status, race, nationality, religion, age, disability, or union membership status.

Branch Manager - Glasgwow (No Weekends!) Who we areAt Keyline, we're the backbone of transport construction, providing the building materials that make everything from mini-roundabouts to motorways and railways come to life. With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time. What you'll be doingAs Branch Manager, you'll lead and inspire a diverse team of 12 colleagues, including sales, drivers, and warehouse experts, while overseeing 4delivery vehicles. Your mission? Maximise growth, drive success, and keep everything running smoothly, all while prioritising safety. You'll have a deep understanding of the market and your customers, ensuring your team is focused on the right opportunities. This role is dynamic and rewarding, and if you're ready to take charge, this is your chance to make an impact! We are also looking at relocating our Glasgow branch to a new site so this will be a great opportunity for a Branch Manager to really make the branch their own. What's in it for You?Join a supportive and dynamic team with great career growth opportunities. You'll be at the heart of shaping the future of transport infrastructure, while enjoying benefits designed to support you at work and beyond. We offer: Attractive annual salary Performance-based bonus that rewards your hard work Save-as-you-earn & Buy-as-you-earn schemes for smart financial growth Generous contributory pension scheme to secure your future Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation Wellbeing support to keep you feeling your best MyPerks discounts at top retailers, restaurants, and more! Working hours: Monday to Friday, 7am - 5pm, NO WEEKENDS! What you'll be responsible for Leading Safety & Wellbeing: Champion a strong safety culture, driving continuous improvement. Conduct regular risk assessments and promote best practices, creating an inclusive environment where everyone feels supported and engaged. Leading High Performance: Set ambitious goals, inspire your team, and track performance. Build adaptable teams with a focus on succession planning and continuous development through 1-2-1s. Customer Service & Sales: Build lasting relationships with your customers, focusing on your top 10. Identify opportunities, drive sales growth, and swiftly resolve complaints. Collaborate with KAM/NAMs to implement growth strategies. Managing Commercial Growth: Cultivate strong supplier relationships, capitalise on opportunities, and monitor financial trends to ensure continued business success. Manage stock and working capital efficiently. Operations & Transport Excellence: Ensure high standards of compliance and operational efficiency. Lead your team to optimise layout and safety, balancing resource needs, stock levels, and cost control. Driven by Success: Take calculated risks, make bold decisions, and always strive to be the best in everything you do. Who you areYou'll need to be: Experienced: At least 3 years in merchanting or multi-site customer/trade distribution with a proven track record of delivering growth plans. Customer & Colleague Focused: Able to set and achieve growth targets, with a strong focus on both customer satisfaction and team development. Results-Driven: Consistently meeting budgets and operating plans, while driving profitability. Skilled Negotiator: Comfortable negotiating face-to-face with customers and suppliers, building strong, long-term relationships. Safety & Wellbeing Champion: Leading safety standards and fostering a wellbeing culture across the branch. Strategic Thinker: Able to think long-term, adapt to changing business needs, and bring fresh ideas. Agile & Adaptable: Flexible in your approach, able to pivot and embrace new opportunities or challenges. Excellent Communicator: Able to engage effectively with colleagues and customers, promoting collaboration and clarity. Commercially Savvy: Understanding P&L, business finances, and the workings of commercial markets. Ambitious for Growth: Eager to drive growth and seize new opportunities across all areas of the business. Decisive: Confident in making decisions that drive business success. How to ApplyReady to take the next step in your career? Apply now and join a company that values its people and is committed to giving everyone the opportunity to succeed. We can't wait to hear from you! We're proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.

Head of Programmes Aerospace & Defence Location - Cheltenham Up to 75,000 pa + Competitive Package + Benefits Leading projects and programmes across world class manufacturing into the high precision advanced engineering sectors Are you a proven leader in programme delivery with a background in complex, high-value engineering projects? Do you thrive in a fast-paced, high-performance environment where safety and precision are paramount? Our client is a well-established, innovative manufacturer of components and systems for a wide range of safety-critical and high-performance applications within the aerospace and defence sector. With a proud heritage and a strong order book, the business is entering an exciting new phase of growth and transformation - and is now seeking a Head of Programmes to lead and optimise the delivery of strategic programmes across the growing organisation. The Role As a part of an experienced and capable SLT reporting to the Group COO, the Head of Programmes will be responsible for the successful execution of multiple concurrent programmes - ensuring they are delivered on time, to budget, and in line with stringent quality and regulatory requirements. You will lead a team of project and programme managers, working closely with Engineering, Operations, Commercial, and Quality functions to ensure alignment and visibility across the project lifecycle. Key Responsibilities Own the full programme lifecycle - from bid, planning and scheduling through to delivery, customer acceptance, and closure. Lead and develop a high-performing programme management function. Drive delivery performance across all programmes using appropriate tools, governance, and KPIs. Act as the primary point of contact for key customers on programme matters. Identify risks and implement mitigation strategies to maintain programme stability and customer confidence. Champion continuous improvement across project delivery processes. The person Proven track record of delivering complex, high-value engineering or manufacturing programmes in aerospace, defence, or similar safety-critical sectors. Strong leadership experience, with the ability to manage and motivate cross-functional teams. Commercially astute, with excellent stakeholder management skills. Familiar with MoD/Defence standards, AS9100, ISO9001 or other regulated industry frameworks. Strong grasp of project management methodologies and tools (e.g., MSP, APM, Prince2, or equivalent). A degree in engineering, project management or a related discipline is preferred. Why Apply? Join a trusted name in the aerospace and defence sector with a reputation for technical excellence. Play a pivotal role in shaping the future delivery capability of the business where you will enjoy a collaborative, forward-thinking culture with a focus on quality, innovation, and performance. The role comes with a competitive salary and benefits, with opportunities for future professional and career development. Apply today to lead critical programmes that help shape the future of aerospace and defence technology. This role is being managed exclusively by Lord Search & Selection so to apply in confidence and to initiate an informal discussion, please submit a fully CV online detailing your current remuneration package and availability quoting job reference 10092 . Desired Skills and Experience Plant, Manufacturing, Engineering, Industrial, Paint, CNC, Machining, Fabrication, Metals, Production, Operations

Full time (flexible working options available) Fixed Term Contract 12 months Blackheath, London Ref 7206 Closing Date: 16 November 2025 Save the Children UK has an exciting opportunity for a motivated and community-focused retail professional to join us as a Store Manager , where you'll lead a team of dedicated volunteers to deliver an exceptional shopping experience, maximise income, and help make a real difference for children around the world. About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. About the role As Store Manager, you'll be at the heart of your local community, leading a vibrant retail space that celebrates diversity, sustainability and style. You'll manage a busy shop with a vintage and ladieswear focus, building strong relationships with an experienced volunteer team and an affluent, diverse customer base. You'll play a hands-on role in all aspects of running the shop from visual merchandising and commercial performance to volunteer recruitment, training and retention. With a strong weekend trade and active customer engagement, this is a fast-paced, rewarding opportunity for someone who loves both people and retail. In this role, you will: • Lead, motivate and support a large team of long-standing volunteers to create an inclusive, high-performing environment. • Drive sales and profit by understanding shop performance, customer trends and commercial opportunities. • Deliver retail excellence through effective back-of-house operations, merchandising and stock management. • Champion Save the Children's brand and values in the community, engaging customers and local supporters. • Recruit, train and retain volunteers with diverse skills, ensuring they feel valued, supported and empowered. • Ensure compliance and effective risk management, maintaining high operational and safeguarding standards. About you To be successful, it is important that you have: • Proven experience in retail management ideally in charity or high street retail. • Strong volunteer or people management skills, with the ability to motivate and retain diverse teams. • Excellent customer service and communication skills, able to engage confidently with the local community. • Strong organisational and back-of-house management skills, ensuring the shop runs smoothly and efficiently. • A results-driven mindset, with experience in working to sales targets and adapting to change. • Commitment to Save the Children's vision, mission and values. This role will be based on-site in the Blackheath, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working. What we offer you: Our benefits package is extensive and generous, including: • Competitive Pay Our transparent pay policy ensures fair and equitable compensation. • Generous Holidays Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years. • Pension & Life Assurance Secure your future with excellent contributions. • Employee Discounts Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform. • Maternity/Adoption Benefits Get 21 weeks of full pay after just six months of employment. • Paternity/Adoption Leave Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us. • Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan Closing date: 16th November 2025 Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications. Commitment to Diversity & Inclusion: Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

1. Lead the end-to-end delivery of the Economy & Funding Team Customer Relationship Management (CRM) system in accordance with agreed project governance, scope and objectives. 2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards. 3. Act as primary liaison between the ICT team, Economy and Funding Manager and end users to ensure clear communication and coordinated delivery of project activities. 4. Gather, analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs. 5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements. 6. Manage change control processes, assessing and approving system or process changes in line with project governance and risk management frameworks. 7. Develop and deliver training and user guidance to support effective adoption and use of the CRM system within Economy & Funding. 8. Lead stakeholder engagement and communication throughout the project lifecycle, ensuring alignment, transparency, and support from the key stakeholders. 9. Monitor and report on project progress, risks, and issues, providing regular updates to management. 10. Work collaboratively with the ICT service to ensure integration of the CRM system with existing digital platforms and business systems. 11. Support the transition from project delivery to business-as-usual operations, ensuring appropriate handover, documentation and post implementation review. 12. Promote a culture of continuous improvement by identifying opportunities to enhance customer experience, data quality, and service efficiency through effective CRM use.

Technical Service Delivery Manager As a Technical Service Delivery Manager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service Delivery Manager will also build and maintain relationships with Bechtle's customers, ensuring their evolving technical and service needs are met while aligning service delivery with organizational goals. Job Role Responsibilities (% of Time) Service Delivery (30%) Ensure operational service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management principles, including Incident, Problem, Change Management, and Continual Service Improvement. Provide technical guidance to customers infrastructure and cloud-based services (e.g., Microsoft Azure, AWS), as needed, collaborating with Operations Centre technical teams on escalations to ensure seamless and effective service delivery. Champion best practices across the service delivery function, driving service excellence and operational efficiency. Ensure all service delivery processes and procedures are consistently followed and continuously improved. Provide hands-on management support across Bechtle's broad technology stack, including Microsoft Windows, Active Directory, O365, Networking and cloud infrastructure, ensuring responsive and knowledgeable service. Customer Relationship Management (20%) Coordinate and lead regular service review meetings and Ad hoc meetings with customers, acting as the primary point of contact for all service-related matters. Develop and maintain strong, trust-based relationships with customers by understanding their pain points, business objectives, and technical requirements. Serve as a key liaison between customers and internal technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service reports for customers, ensuring transparency and accountability Deliver proactive reporting on licensing, capacity, and availability planning to support strategic decision-making. Ensure all client documentation is accurate and up to date with our document management tool suite Strategic Collaboration and Business Growth (10%) Collaborate with Account Managers and Solutions teams to identify and pursue opportunities that expand Bechtle's service offerings and strengthen client relationships. Contribute to IT Strategy Reviews and the development of Technology Roadmaps, ensuring alignment with emerging industry trends and evolving customer needs. Mentor and support the Service Delivery Hub and fellow Service Delivery Managers on a technical level, fostering a culture of collaboration and professional development operational impact and maintaining service continuity. o Collaborate with the wider Operations Centre team to deliver exceptional customer experiences. Problem-Solving and Process Improvement (15%) Proactively identify and resolve service-related issues by conducting thorough root cause analysis and implementing long-term solutions. Collaborate with cross-functional teams to streamline workflows and introduce process enhancements that improve service efficiency and responsiveness under pressure. Demonstrate adaptability to evolving technologies and operational environments, maintaining a strong focus on innovation, continuous improvement, and operational excellence. Continuous Service Improvement (5%) Proactively identify and recommend opportunities to enhance service delivery processes and improve the overall client experience. Collaborate closely with the Head of Service Delivery and fellow Service Delivery Managers to design, share, and implement best practices for client support and operational excellence. Actively participate in training, workshops, and development programs to continuously build expertise in service delivery, customer relationship management, and industry trends

Operations Manager - Events 1 Year Contract 40,000 - 45,000 + Bonus + Excellent Benefits Hybrid Working London Global media events business seeks highly talented Events Manager to take full ownership of a number of leading international b2b events, both awards, exhibitions and conferences with lots of scope for international travel. The Event Operations & Awards Manager will be an experienced professional responsible for the full end-to-end delivery of two awards ceremonies hosting over 400 attendees, as well as conferences and exhibitions within the event schedule. This role includes overseeing the launch of the awards campaign via a dedicated portal, managing the judging process in compliance with Awards policies, and operational management of all event aspects. Role Responsibilities: Event Operations & Awards Manager Managing end-to-end delivery of allocated events and awards ceremonies of varying size, format, and complexity across a range of geographies Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for our commercial clients and attendees at the events. Compile relevant information for clients to include, but not limited to, clear instructions on submitting required materials to us, access times on the day of the event, venue information. Sponsor fulfilment for awards and events Creation and implementation of event signage and other collateral and materials Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event Executing awards event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Profile Required: Event Operations & Awards Manager Proven track record in the successful strategic, operational, and financial planning and delivery of awards and conferences and exhibitions Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Led and implemented ESG and I&D initiatives for events and awards. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.

System Engineer Location: Kent (commutable from surrounding areas) Sector: Defence, Electro-Optics, Precision Engineering Employment Type: Permanent Posted by: Winsearch Engineering & Technical Recruitment Specialists Overview Winsearch is supporting a leading manufacturer within the defence and precision engineering sector in the recruitment of an experienced System Engineer . This role offers the opportunity to contribute across the entire product lifecycle from concept design through to end-of-life developing and delivering advanced electro-mechanical systems. Working as part of a collaborative engineering team, the successful candidate will play a key role in systems analysis, requirements capture, and cross-disciplinary integration involving electronics, mechanical, and software teams. You ll also work closely with commercial, operations, and quality functions to support new business opportunities, generate technical proposals, and provide accurate project estimates that support both innovation and delivery excellence. Key Responsibilities Analyse, capture, and produce specifications for complex systems and products. Collaborate with business development teams to prepare technical responses, proposals, and documentation that align with commercial objectives. Support the New Product Introduction (NPI) process by identifying technical risks and proposing robust mitigation strategies. Apply best-practice systems engineering principles and introduce cost-effective, innovative solutions to meet performance and compliance standards. Engage with customers and suppliers as required to support project delivery and product performance. Provide technical input to time and cost estimations in collaboration with Product Line Managers. Qualifications & Experience Essential: Degree in Systems Engineering, Physics, Electronics, or a related technical discipline. Demonstrable experience in systems engineering within defence, aerospace, or precision manufacturing environments. Strong understanding of systems engineering principles, design verification, and analytical techniques. Desirable: Postgraduate qualification in Systems Engineering. Experience in electro-optics, electro-mechanics, or control systems. Working knowledge of FMEA , defence environmental standards (MIL-STDs, DEF-STANs), and EMC compliance. Familiarity with GIS and/or servo-control systems . Personal Attributes Positive, solution-focused mindset with strong technical curiosity. Highly accountable, ethical, and committed to quality. Excellent communication and collaboration skills across disciplines. Motivated by problem-solving and delivering tangible outcomes. Flexible and adaptable in a fast-paced engineering environment. Security Clearance Due to the nature of the work, applicants must be eligible to obtain Security Clearance (SC level) . Benefits 9-day fortnight (every other Friday off) Competitive salary and company profit-sharing scheme Stakeholder pension and life assurance Private healthcare (Benenden) Recognition and engagement initiatives About Winsearch Winsearch is a specialist technical recruitment partner supporting organisations across the engineering, defence, and advanced manufacturing sectors. We connect exceptional engineering talent with leading employers throughout the UK. If you re an experienced System Engineer seeking your next challenge, we d love to hear from you. Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks