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Peregrine
Senior Policy Administrator
Peregrine City, London
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Apr 01, 2026
Full time
The Role We are transforming our Information Security program from a compliance-based checklist to a dynamic, risk-based operation. We are looking for a Senior Policy Administrator to lead the modernization of our governance framework.This is not a clerical role. You will not just be formatting Word documents. You will be a strategic partner to our Security Architecture and Engineering teams, translating complex technical controls (Cloud Security, Identity, Zero Trust) into clear, enforceable standards. You will serve as the bridge between "What the Framework says" (NIST/TPN) and "What the Architecture does." Key Responsibilities 1. Governance Framework Architecture Build the Engine: Design and maintain the comprehensive hierarchy of Information Security documents ( Policy o Standard o Procedure o Guideline ). Ensure the framework is scalable, searchable, and mapped to the NIST CSF 2.0 and ISO 27001 controls. Lifecycle Management: Move beyond "annual reviews." Implement a continuous review cycle triggered by architectural changes or emerging threats, ensuring our standards never drift from reality. 2. Security Architecture Collaboration (Critical) Technical Translation: Work side-by-side with Principal Security Architects to extract technical specifications (e.g., encryption algorithms, IAM protocols, cloud hardening baselines) and codify them into formal Security Standards . Reality Checks: Challenge the status quo. If a proposed policy cannot be technically enforced by the Architecture team, you are responsible for flagging the gap and negotiating a realistic control or a formal risk exception. Baseline Management: Assist Engineering in defining and documenting "Golden Image" and secure configuration baselines (CIS Benchmarks) that underpin the broader policy statements. 3. LogicGate & Tooling Administration Platform Architect: Serve as the primary architect for our LogicGate Risk Cloud Policy Module. You will design the metadata schema, automated workflows, and approval routing logic. Automated Assurance: Configure the tool to link Policies directly to Risks and Controls . When a Standard is updated, the tool should automatically flag related Risks for re-evaluation. 4. Compliance & TPN Alignment TPN "Gold Shield": Ensure all policies meet the strict physical and digital security requirements of the Trusted Partner Network (TPN) . You will be the authority on whether a policy change jeopardizes our "Gold Shield" status. Audit Defense: Maintain a "state of readiness" where policies are tagged with evidence requirements, allowing for rapid export during client or regulatory audits. Qualifications Required Experience: Experience: 5-8+ years in Information Security, GRC, or Technical Writing in a highly regulated technical environment. Frameworks: Expert-level knowledge of NIST CSF 2.0 , ISO 27001 , and NIST 800-53 . Familiarity with TPN (MPA) or SOC 2 is highly preferred. Technical Fluency: You do not need to be a coder, but you must understand core security concepts (e.g., SAML Container Security , Network Segmentation ) well enough to debate standards with Engineers. Skills & Competencies: LogicGate / GRC Tools: Proven experience configuring and managing enterprise GRC platforms (LogicGate, ServiceNow, Archer, OneTrust). Strategic Autonomy: Ability to manage the entire document lifecycle without micromanagement. You can sit in an Architecture Review Board meeting and identify policy impacts in real-time. Communication: Exceptional written communication skills with the ability to strip away "legalese" and write policies that developers can actually read and follow. Nice-to-Have: Certifications: CISA , CRISC , CISM , or CISSP . Experience in the Video Game, Media, or Software Development industries. Why This Role? You will be the "Legislator" of our security state. Instead of chasing signatures, you will be defining the rules of the road for a global creative organization. If you are tired of "paper compliance" and want to build a governance framework that actually improves security posture, this is the role for you.
Ecs Resource Group Ltd
Customer Service Administrator
Ecs Resource Group Ltd Dartford, London
Customer Service Administrator 2 Month Contract (Likely to be extended) Location: Dartford (Office-Based) Rate: 130 per day (Inside IR35) We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You'll be joining a young office team and providing essential administrative support to keep the project running smoothly. Key Responsibilities: Making outbound calls to users to arrange device deliveries and collections Updating and maintaining spreadsheets and project trackers Monitoring and recording Proof of Deliveries (PODs) Managing tickets within the customer system (ServiceNow) Providing general administrative support as required Skills & Experience Needed: Strong customer service background with confidence communicating across multiple channels Good organisation and attention to detail Basic Excel / spreadsheet skills BPSS clearance within the last 6 months - or willingness to be checked prior to starting If you're available and would like to learn more, please contact: (url removed) or (phone number removed) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Apr 01, 2026
Contractor
Customer Service Administrator 2 Month Contract (Likely to be extended) Location: Dartford (Office-Based) Rate: 130 per day (Inside IR35) We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You'll be joining a young office team and providing essential administrative support to keep the project running smoothly. Key Responsibilities: Making outbound calls to users to arrange device deliveries and collections Updating and maintaining spreadsheets and project trackers Monitoring and recording Proof of Deliveries (PODs) Managing tickets within the customer system (ServiceNow) Providing general administrative support as required Skills & Experience Needed: Strong customer service background with confidence communicating across multiple channels Good organisation and attention to detail Basic Excel / spreadsheet skills BPSS clearance within the last 6 months - or willingness to be checked prior to starting If you're available and would like to learn more, please contact: (url removed) or (phone number removed) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Pulsant
Senior Finance Administrator
Pulsant Edinburgh, Midlothian
Description Hybrid working available - 2 days a week from home Edinburgh Park office location Join a friendly and close-knit team As a key member of the Accounts Receivables team at Pulsant, your main role would be to issue and manage all manual invoicing requests (and associated reports) for Pulsant, working with industry leading finance and ticketing tools, such as NetSuite and ServiceNow click apply for full job details
Mar 31, 2026
Full time
Description Hybrid working available - 2 days a week from home Edinburgh Park office location Join a friendly and close-knit team As a key member of the Accounts Receivables team at Pulsant, your main role would be to issue and manage all manual invoicing requests (and associated reports) for Pulsant, working with industry leading finance and ticketing tools, such as NetSuite and ServiceNow click apply for full job details
Tria Recruitment
MS D365 Sys Administrator F & O - South East
Tria Recruitment
Job Advert: Dynamics 365 F&O System Administrator Location: South East - Hybrid working Contract Type: Permanent Salary: Up to £50k DOE plus benefits About the Role Join a global organisation on a mission to redefine what "best in class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it. We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation. Key Responsibilities Provide daily support for D365 F&O users, resolving technical and functional issues promptly. Manage user access, roles, permissions, and security compliance. Monitor system performance, integrations, and data flows, addressing issues before they impact users. Handling support tickets (via ServiceNow) Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system. Assist with testing, deployments, release management, and environment refreshes. Troubleshoot incidents, escalating to Microsoft or partners when needed. Maintain clear documentation for processes, configurations, and changes. Work with business teams to understand their needs and support improvements to workflows and system usage. Essential Skills & Experience Proven experience supporting and administering Dynamics 365 F&O . Strong troubleshooting skills across both functional and technical areas. Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes Hands-on experience with security roles, user provisioning, and environment management. Good understanding of data management, imports/exports, and data quality. Ability to communicate clearly with non-technical users and support them effectively. Desirable Experience with Azure AD, identity/security governance. Knowledge of D365 Finance modules or finance data structures. Microsoft Certifications. Why Join Us? Opportunity to own and shape a mission-critical business system A supportive, collaborative team culture Professional development opportunities Involvement in exciting transformation and optimisation projects Commitment to sustainability and long-term business success How to Apply Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert
Mar 27, 2026
Full time
Job Advert: Dynamics 365 F&O System Administrator Location: South East - Hybrid working Contract Type: Permanent Salary: Up to £50k DOE plus benefits About the Role Join a global organisation on a mission to redefine what "best in class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it. We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation. Key Responsibilities Provide daily support for D365 F&O users, resolving technical and functional issues promptly. Manage user access, roles, permissions, and security compliance. Monitor system performance, integrations, and data flows, addressing issues before they impact users. Handling support tickets (via ServiceNow) Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system. Assist with testing, deployments, release management, and environment refreshes. Troubleshoot incidents, escalating to Microsoft or partners when needed. Maintain clear documentation for processes, configurations, and changes. Work with business teams to understand their needs and support improvements to workflows and system usage. Essential Skills & Experience Proven experience supporting and administering Dynamics 365 F&O . Strong troubleshooting skills across both functional and technical areas. Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes Hands-on experience with security roles, user provisioning, and environment management. Good understanding of data management, imports/exports, and data quality. Ability to communicate clearly with non-technical users and support them effectively. Desirable Experience with Azure AD, identity/security governance. Knowledge of D365 Finance modules or finance data structures. Microsoft Certifications. Why Join Us? Opportunity to own and shape a mission-critical business system A supportive, collaborative team culture Professional development opportunities Involvement in exciting transformation and optimisation projects Commitment to sustainability and long-term business success How to Apply Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert
Tria Recruitment
System Administrator D365
Tria Recruitment Ipswich, Suffolk
Job Advert: Dynamics 365 F&O System Administrator Location: Ipswich - Hybrid working Contract Type: Permanent Salary: Up to £50k DOE plus benefits About the Role Join a global organisation on a mission to redefine what "best in class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it. We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation. Key Responsibilities Provide daily support for D365 F&O users, resolving technical and functional issues promptly. Manage user access, roles, permissions, and security compliance. Monitor system performance, integrations, and data flows, addressing issues before they impact users. Handling support tickets (via ServiceNow) Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system. Assist with testing, deployments, release management, and environment refreshes. Troubleshoot incidents, escalating to Microsoft or partners when needed. Maintain clear documentation for processes, configurations, and changes. Work with business teams to understand their needs and support improvements to workflows and system usage. Essential Skills & Experience Proven experience supporting and administering Dynamics 365 F&O . Strong troubleshooting skills across both functional and technical areas. Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes Hands-on experience with security roles, user provisioning, and environment management. Good understanding of data management, imports/exports, and data quality. Ability to communicate clearly with non-technical users and support them effectively. Desirable Experience with Azure AD, identity/security governance. Knowledge of D365 Finance modules or finance data structures. Microsoft Certifications. Why Join Us? Opportunity to own and shape a mission-critical business system A supportive, collaborative team culture Professional development opportunities Involvement in exciting transformation and optimisation projects Commitment to sustainability and long-term business success How to Apply Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert
Mar 26, 2026
Full time
Job Advert: Dynamics 365 F&O System Administrator Location: Ipswich - Hybrid working Contract Type: Permanent Salary: Up to £50k DOE plus benefits About the Role Join a global organisation on a mission to redefine what "best in class" looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it. We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation. Key Responsibilities Provide daily support for D365 F&O users, resolving technical and functional issues promptly. Manage user access, roles, permissions, and security compliance. Monitor system performance, integrations, and data flows, addressing issues before they impact users. Handling support tickets (via ServiceNow) Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system. Assist with testing, deployments, release management, and environment refreshes. Troubleshoot incidents, escalating to Microsoft or partners when needed. Maintain clear documentation for processes, configurations, and changes. Work with business teams to understand their needs and support improvements to workflows and system usage. Essential Skills & Experience Proven experience supporting and administering Dynamics 365 F&O . Strong troubleshooting skills across both functional and technical areas. Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes Hands-on experience with security roles, user provisioning, and environment management. Good understanding of data management, imports/exports, and data quality. Ability to communicate clearly with non-technical users and support them effectively. Desirable Experience with Azure AD, identity/security governance. Knowledge of D365 Finance modules or finance data structures. Microsoft Certifications. Why Join Us? Opportunity to own and shape a mission-critical business system A supportive, collaborative team culture Professional development opportunities Involvement in exciting transformation and optimisation projects Commitment to sustainability and long-term business success How to Apply Please submit your CV and a brief cover letter outlining your relevant experience to the link in the advert
ServiceNow Administrator
DGH Recruitment
Hybrid working - Birmingham, Leeds, Manchester, Cardiff My prestigious legal client is seeking an experienced ServiceNow Administrator to work on their ServiceNow instance and manage BAU and projects. The successful candidate will support my clients ServiceNow instance roll out and look after the configuration, administration, and ongoing maintenance of the platform click apply for full job details
Oct 06, 2025
Full time
Hybrid working - Birmingham, Leeds, Manchester, Cardiff My prestigious legal client is seeking an experienced ServiceNow Administrator to work on their ServiceNow instance and manage BAU and projects. The successful candidate will support my clients ServiceNow instance roll out and look after the configuration, administration, and ongoing maintenance of the platform click apply for full job details
BAE Systems
IT Application Support
BAE Systems Preston, Lancashire
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Oct 04, 2025
Full time
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
BAE Systems
IT Application Support
BAE Systems Preston, Lancashire
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Oct 03, 2025
Full time
Job Title: IT Application Support Location: Preston. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £29,000 + depending on experience What you'll be doing: Support a regular cadence of updates and hotfixes for products across multiple platforms Collaborate with multi-site, global, off-shore, development, administrating and product management teams Maintain and use the various deployment systems Partner with Administrators, developers and product managers to establish and execute the technology vision and strategy, and enhance end-user functionality Identify and solve operational problems in both physical and virtual environments, and supporting production web applications and root cause remediation Ensure the established monitoring alerts are responded to in a timely manner to ensure for system quality availability, security, performance and failures reducing time to resolution Create and document SOP's for all IT activities Participate in On-Call and after hours' maintenance activities Engage in and work through major incidents Your skills and experiences: Essential: IT administration and application support exposure Product and applications knowledge and skills Experience in communication with internal and external stakeholders Desirable: Use of Kanban Boards or Software Lifecycle Management Tools (e.g ServiceNow) Config Management Tools (MSP, Visio, Power BI, Archer) ITIL foundation V3/V4 Awareness of ISO27001, Cyber Essentials / Cyber Essentials + Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The HR Product & Application Support team: Are you passionate about leveraging technology to drive business success? As a member of the Application Support Team, you will be at the heart of ensuring our platforms empower the business to deliver seamless international service operations. Your role will be to build, and support cutting-edge systems that enable efficient, cost-effective business processes while driving real value for our stakeholders. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 3rd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Experis
IT Core Infrastructure Engineer 3rd Line / Network Admin
Experis Watford, Hertfordshire
IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check Full UK Driving License The Technical Landscape Includes: - Intune / Autopilot / Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM / Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT on (phone number removed) to apply or learn more.
Oct 02, 2025
Full time
IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator Location: Watford, Hertfordshire Salary: 38,500pa to 41,500pa + Extensive Benefits & Personal Development & Training Requirements: DBS Check Full UK Driving License The Technical Landscape Includes: - Intune / Autopilot / Hybrid Network Support, Windows 10 and 11, SCCM and/or MS Endpoint, Intune, MS Active Directory, Azure AD, Desktop Software Support, MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. Technical skills Required: - Intune / Autopilot / Hybrid Network Support / Cisco Networking, Firewalls, Wi-Fi, Windows Servers, Active Directory, Virtualisation, Microsoft 365, Azure, Intune, Windows 10/11, IP Telephony, Power Shell, SCCM / Endpoint and Intune. Cisco Networking: - (ideally CCNA Level proven in use), Windows Server Genealogy with Microsoft Azure, Azure AD, Intune and Wins 10/11, SCCM / Endpoint. Cisco and Hybrid Network Support: - Will make up around 30-40% of this role and while it's not a pure Network Administrator post, and as the successful candidate, you will have access to the clients Core Infrastructure. About the Organisation: - Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training, and qualifications, this institution plays a vital role in improving career prospects and life opportunities. About the Opportunity: - The client is currently seeking an IT Core Infrastructure 3rd Line Engineer / Hybrid Network Support Administrator to provide expert-level technical support across multiple sites. About the Role - On a daily basis, you will work with infrastructure, applications support and deskside support colleagues to provide infrastructure support for all group core and non-core IT systems, including user management, system upgrades, patching, releases, and fault resolution. About the Role Requirements: - You will need to build and manage Windows Servers, Configure Cisco Switches and Routers, set and monitor backup routines, configure firewalls, and provide 3rd Line Support, Automation of daily tasks where necessary and resolve complex issues. About the Technical Skills Required: Cisco networking, Firewalls, Windows Server, AD, Virtualisation, Microsoft 365 as well as Azure, Intune, IP Telephony, PowerShell, SCCM and Intune. About You - The ideal candidate will hold Cisco CCNA and Windows Server Hybrid Administrator Associate or equivalent certifications and have experience working in an enterprise environment as an Infrastructure Engineer or similar role. This is a hands-on role where you'll be instrumental in maintaining and enhancing IT services that support a wide range of educational programs-from further and higher education to apprenticeships and community learning. This is a full-time, permanent position, working 37 hours per week in Watford. Call John McManus at Experis IT on (phone number removed) to apply or learn more.
Morson International (IT)
ServiceNow Developer - Outside IR35 Contract
Morson International (IT) Manchester, Lancashire
ServiceNow Developer Duration: 6 months (initial) Location: South Manchester (Hybrid - flexible onsite requirements) IR35: Outside IR35 CTC Required: You must have been a resident of the UK for at least the past 3 years. Role & Project Overview: One of our key clients is bringing their ServiceNow capability in-house and is looking for a highly skilled, self-sufficient ServiceNow Developer to make an immediate impact. What You Will Do: Work independently (no handholding) Deliver against well defined user stories in Agile sprints Build APIs, produce documentation, and deliver high quality outcomes Key Skills & Experience: Several years' experience with ServiceNow. Strong SPM knowledge Consulting background preferred. ServiceNow Certified System Administrator. ITSM Implementation Specialist. SPM or HR certification/specialism. Strong platform competency - able to build APIs, produce documentation, and work effectively in Agile. Ability to prioritise and manage work effectively. Comfortable with well-defined user stories and standard sprint ceremonies. Technologies/Modules You'll Work With: SPM Module (strongly preferred) HR Module ITSM Module
Oct 02, 2025
Contractor
ServiceNow Developer Duration: 6 months (initial) Location: South Manchester (Hybrid - flexible onsite requirements) IR35: Outside IR35 CTC Required: You must have been a resident of the UK for at least the past 3 years. Role & Project Overview: One of our key clients is bringing their ServiceNow capability in-house and is looking for a highly skilled, self-sufficient ServiceNow Developer to make an immediate impact. What You Will Do: Work independently (no handholding) Deliver against well defined user stories in Agile sprints Build APIs, produce documentation, and deliver high quality outcomes Key Skills & Experience: Several years' experience with ServiceNow. Strong SPM knowledge Consulting background preferred. ServiceNow Certified System Administrator. ITSM Implementation Specialist. SPM or HR certification/specialism. Strong platform competency - able to build APIs, produce documentation, and work effectively in Agile. Ability to prioritise and manage work effectively. Comfortable with well-defined user stories and standard sprint ceremonies. Technologies/Modules You'll Work With: SPM Module (strongly preferred) HR Module ITSM Module
LA International Computer Consultants Ltd
ServiceNow Automation Analyst
LA International Computer Consultants Ltd
Our client is looking for a ServiceNow Automation Analyst to work with one of their customers on a six month initial contract, travelling once a week to one of these locations: London, Gloucester or Warrington. This role require a candidate to hold an active SC clearance and has been deemed Inside IR35. Key Skills/Knowledge/Experience Required: * ServiceNow Development: o Strong hands-on experience with ServiceNow platform configuration and development. o Proficiency with Flow Designer, Workflow Editor, and IntegrationHub. * Automation Experience: o Experience building automation workflows for ITSM (eg, Incident, Change, Request) and other modules. * Scripting & APIs: o Proficient in JavaScript, especially Glide Scripting within ServiceNow. o Experience working with REST and SOAP APIs for integrations. * Platform Knowledge: o Solid understanding of core ServiceNow modules: ITSM, Catalog, CMDB, etc. * Problem-Solving & Analysis: o Strong analytical and troubleshooting skills for automation issues and platform bugs. * Documentation: o Ability to create and maintain technical documentation for workflows, processes, and configurations. * Certifications: o ServiceNow Certified System Administrator (CSA). Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Sep 26, 2025
Contractor
Our client is looking for a ServiceNow Automation Analyst to work with one of their customers on a six month initial contract, travelling once a week to one of these locations: London, Gloucester or Warrington. This role require a candidate to hold an active SC clearance and has been deemed Inside IR35. Key Skills/Knowledge/Experience Required: * ServiceNow Development: o Strong hands-on experience with ServiceNow platform configuration and development. o Proficiency with Flow Designer, Workflow Editor, and IntegrationHub. * Automation Experience: o Experience building automation workflows for ITSM (eg, Incident, Change, Request) and other modules. * Scripting & APIs: o Proficient in JavaScript, especially Glide Scripting within ServiceNow. o Experience working with REST and SOAP APIs for integrations. * Platform Knowledge: o Solid understanding of core ServiceNow modules: ITSM, Catalog, CMDB, etc. * Problem-Solving & Analysis: o Strong analytical and troubleshooting skills for automation issues and platform bugs. * Documentation: o Ability to create and maintain technical documentation for workflows, processes, and configurations. * Certifications: o ServiceNow Certified System Administrator (CSA). Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Circle Recruitment
ServiceNow Developer
Circle Recruitment
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations availableContract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being a preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential experience required: ServiceNow Certified System Administrator (CSA) certification or equivalent experience. Proficient in scripting (JavaScript, Glide API), platform configuration, and integration methods (REST/SOAP). Demonstrable recent, practical development experience , not just solution design or consultancy oversight. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting) Event Management (ITOM) or Scoped application development Delivered customisation, scripting, integrations, and technical problem-solving directly , rather than relying on managed suppliers Provide specific technical examples of what you have built and how Delivered features in a fast-paced Agile or DevOps environment. Familiarity with platform upgrade processes and maintenance of development standards. Collaboration and communication skills, with the ability to contribute to solution design sessions and peer reviews. Desirable: ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus. Relevant qualifications in ITIL or Agile methodologies. Customer Service Management (CSM) / Application Portfolio Management (APM) / Security Incident Response (SIR) experience Previous delivery experience with integrations such as GitHub, or Entra ID. Understanding of security and governance requirements in public sector IT environments. Job Role / Responsibilities: Design, develop, and configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules. Deliver assigned features aligned to roadmap priorities, such as: Yokohama upgrade readiness / Service Catalogue optimisation / Automation engine integrations / APM and CSM rollout Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors. Contribute to upgrade execution, clone analysis, and post-upgrade validation. Participate in Agile delivery processes including backlog grooming, sprint planning, and retrospectives. Conduct peer reviews and participate in Three Amigos sessions to ensure technical quality and user alignment. Work with system administrators and support teams to resolve technically complex incidents and platform issues. Produce and maintain technical documentation, supporting handover to internal teams or other contractors as needed. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans, spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses, partners, who meet all of the essential criteria, theywill interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process, if there is a better way for us to communicate, please do let us know. Developer, Programmer, Engineer, ServiceNow, ITSM, Service Now, Service-Now, JavaScript, Security Check, Sc Level, Sc Cleared, Sc Clearance, Security Cleared, Security Clearance, Security Vetting Clearance, Active SC, SC Vetted, Cleared To A High Government Standard, Dv Cleared, Dv Clearance, Dv Check, Developed Vetted, Developed Vetting, Dv Strap, Active DV, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 25, 2025
Full time
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations availableContract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being a preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential experience required: ServiceNow Certified System Administrator (CSA) certification or equivalent experience. Proficient in scripting (JavaScript, Glide API), platform configuration, and integration methods (REST/SOAP). Demonstrable recent, practical development experience , not just solution design or consultancy oversight. Strong ITSM development experience (e.g., incident, change, problem, catalogue, workflows, scripting) Event Management (ITOM) or Scoped application development Delivered customisation, scripting, integrations, and technical problem-solving directly , rather than relying on managed suppliers Provide specific technical examples of what you have built and how Delivered features in a fast-paced Agile or DevOps environment. Familiarity with platform upgrade processes and maintenance of development standards. Collaboration and communication skills, with the ability to contribute to solution design sessions and peer reviews. Desirable: ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus. Relevant qualifications in ITIL or Agile methodologies. Customer Service Management (CSM) / Application Portfolio Management (APM) / Security Incident Response (SIR) experience Previous delivery experience with integrations such as GitHub, or Entra ID. Understanding of security and governance requirements in public sector IT environments. Job Role / Responsibilities: Design, develop, and configure ServiceNow applications, workflows, and integrations across ITSM, ITOM, CSM, and custom modules. Deliver assigned features aligned to roadmap priorities, such as: Yokohama upgrade readiness / Service Catalogue optimisation / Automation engine integrations / APM and CSM rollout Build integrations using REST/SOAP APIs, mid-servers, IntegrationHub, and custom connectors. Contribute to upgrade execution, clone analysis, and post-upgrade validation. Participate in Agile delivery processes including backlog grooming, sprint planning, and retrospectives. Conduct peer reviews and participate in Three Amigos sessions to ensure technical quality and user alignment. Work with system administrators and support teams to resolve technically complex incidents and platform issues. Produce and maintain technical documentation, supporting handover to internal teams or other contractors as needed. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans, spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses, partners, who meet all of the essential criteria, theywill interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process, if there is a better way for us to communicate, please do let us know. Developer, Programmer, Engineer, ServiceNow, ITSM, Service Now, Service-Now, JavaScript, Security Check, Sc Level, Sc Cleared, Sc Clearance, Security Cleared, Security Clearance, Security Vetting Clearance, Active SC, SC Vetted, Cleared To A High Government Standard, Dv Cleared, Dv Clearance, Dv Check, Developed Vetted, Developed Vetting, Dv Strap, Active DV, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Genesys Cloud Architect
Thrive IT Systems Ltd
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.
Sep 24, 2025
We are seeking a highly experienced Genesys Cloud Architect (15+ years overall experience, with strong expertise in Genesys Cloud) to join our team. As a Genesys Cloud Architect, you will be responsible for designing, architecting, and implementing Genesys Cloud solutions based on business requirements and technical considerations. You will collaborate with stakeholders, lead implementations, oversee integrations with enterprise systems, and provide expert technical guidance. Responsibilities: Design and architect Genesys Cloud solutions aligned with business and technical needs. Collaborate with cross-functional teams (business analysts, developers, infra teams) to create robust designs. Lead the implementation and configuration of Genesys Cloud solutions following best practices. Oversee integrations with CRM platforms, contact center tools, and databases. Define and document technical specifications, workflows, and system configurations. Provide technical guidance and resolve complex issues during implementation/testing. Stay up to date with Genesys Cloud features and recommend enhancements. Conduct performance assessments, capacity planning, and security reviews. Desired Skills: 15+ years of experience, with deep expertise in Genesys Cloud architecture and implementation. Strong understanding of Customer Service Operations and Contact Centre benchmarking. Experience with Generative AI/LLM integrations. Hands-on experience with IVR, Omnichannel orchestration, Self-Service, and Routing. Expertise with Genesys tools (Administrator, Architect, Composer, Designer). Experience designing solutions for Voice and Non-Voice channels. Knowledge of cloud economics, pricing strategies, hybrid/on-prem/cloud solutions. Genesys Cloud migrations (from other contact center technologies or on-premises Genesys). Hands-on integration experience with Salesforce, Zendesk, ServiceNow, and custom apps. Exposure to Virtual Agents (Amazon Lex, Google CCAI), Knowledge Base, Caller Intent, AI integrations. Integration skills with AWS Lambda, APIs, and custom data actions.
Fusion People Ltd
Junior Information Security Consultant
Fusion People Ltd
Junior Information Security Consultant - Canary Wharf/London - Hybrid - To £35,000 Global client has a fantastic opportunity for a Junior Information Security Consultant to work with their existing team to manage the portfolio of security controls, this includes level 1 triage of alerts and performing daily checks across multiple security systems, manage and maintain technical controls to meet specific security requirements and implement approved configuration changes. As a Junior Information Security Consultant you will work with information security leadership to deploy agreed changes to security requirements and address identified security risks, raise information security awareness and support training activities, assist in the coordination and completion of information security operations documentation, collaborate on IT projects to ensure that security issues are addressed throughout the project life cycle, advise security administrators on normal and exception-based processing of security authorization requests, research and evaluate new threats and advises on any necessary communication or extra controls to counter these, manage ServiceNow tickets assigned to (members of) the security team and escalate when deadlines are likely to be missed, Incident Detection and Response, ie provide 1st and 2nd line support and analysis during and after a security incident whilst ensuring guidelines for the recording of security incidents are followed. As a Junior Information Security Consultant you will have the ability to demonstrate a knowledge and appreciation of the current IT threats and security measures, this requires a combination of good business awareness and technical IT knowledge or experience, ideally have 2+ years of relevant work experience, some knowledge of IT security should be demonstrated though either the work experience or qualifications, possess knowledge and understanding of information risk concepts and principles, as a means of relating business needs to security controls, have technical knowledge of mainstream operating systems (mainly Microsoft Windows) and understanding of security technologies, such as network security appliances, identity and access management (IAM) systems, anti-malware solutions and desktop security tools, basic knowledge of network infrastructure and risk assessment methods and technologies. This is a superb career opportunity with an organisation that offers a salary of upto £35,000 plus bonus upto 10%, salary review to 10%, hybrid and a great benefits package that includes: Pension (NYK contribute 7% of salary (up to a max of 10% based on employee contributions), Healthcare, Employee Assistance Programme / Interest free travel season ticket loan (upon completion of probation / Gym Membership / Medical cover / Health Cash Plan etc. This role is commutable from London, Home counties, London, Kent, Hertfordshire, Essex, Cambridgeshire, Berkshire, Sussex, Hampshire, Oxfordshire Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Sep 24, 2025
Full time
Junior Information Security Consultant - Canary Wharf/London - Hybrid - To £35,000 Global client has a fantastic opportunity for a Junior Information Security Consultant to work with their existing team to manage the portfolio of security controls, this includes level 1 triage of alerts and performing daily checks across multiple security systems, manage and maintain technical controls to meet specific security requirements and implement approved configuration changes. As a Junior Information Security Consultant you will work with information security leadership to deploy agreed changes to security requirements and address identified security risks, raise information security awareness and support training activities, assist in the coordination and completion of information security operations documentation, collaborate on IT projects to ensure that security issues are addressed throughout the project life cycle, advise security administrators on normal and exception-based processing of security authorization requests, research and evaluate new threats and advises on any necessary communication or extra controls to counter these, manage ServiceNow tickets assigned to (members of) the security team and escalate when deadlines are likely to be missed, Incident Detection and Response, ie provide 1st and 2nd line support and analysis during and after a security incident whilst ensuring guidelines for the recording of security incidents are followed. As a Junior Information Security Consultant you will have the ability to demonstrate a knowledge and appreciation of the current IT threats and security measures, this requires a combination of good business awareness and technical IT knowledge or experience, ideally have 2+ years of relevant work experience, some knowledge of IT security should be demonstrated though either the work experience or qualifications, possess knowledge and understanding of information risk concepts and principles, as a means of relating business needs to security controls, have technical knowledge of mainstream operating systems (mainly Microsoft Windows) and understanding of security technologies, such as network security appliances, identity and access management (IAM) systems, anti-malware solutions and desktop security tools, basic knowledge of network infrastructure and risk assessment methods and technologies. This is a superb career opportunity with an organisation that offers a salary of upto £35,000 plus bonus upto 10%, salary review to 10%, hybrid and a great benefits package that includes: Pension (NYK contribute 7% of salary (up to a max of 10% based on employee contributions), Healthcare, Employee Assistance Programme / Interest free travel season ticket loan (upon completion of probation / Gym Membership / Medical cover / Health Cash Plan etc. This role is commutable from London, Home counties, London, Kent, Hertfordshire, Essex, Cambridgeshire, Berkshire, Sussex, Hampshire, Oxfordshire Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

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