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Customer Liaison Team Leader Reporting to : Customer Liaison Manager Salary : £32,782 per annum Site : Wellingborough What we offer Site based role 37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme including 24/7 GP service, confidential counselling service, retail and gym discounts and a medical cashback scheme 21 days annual leave, plus statutory bank holidays Additional birthday holiday Holiday purchase scheme Performance based salary progression Reward & Recognition Programme Company events and team activities Free onsite parking Monthly free food days Convenient location close to shops and amenities Purpose The Customer Liaison Team Leader is responsible for supporting the effective day-to-day management of the Customer Liaison team, ensuring that customer complaints are handled fairly, efficiently and in accordance with internal policies, regulatory requirements and client expectations. Working closely with the Customer Liaison Manager, the Team Leader will ensure that complaints are thoroughly investigated, resolved within agreed service standards and that customer outcomes remain central to the organisation's culture. The role will also play an important part in identifying trends, supporting continuous improvement and ensuring that complaint insight is used to reduce complaint volumes and improve customer outcomes across the wider business. Person Specification Essential Skills & Experience Experience working within a customer service & complaint handling environment. Experience leading, coaching or mentoring team members within a customer service, complaints or operational environment. Strong customer focus with the ability to manage difficult or sensitive conversations. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage competing priorities. Experience working in a fast-paced operational environment. Experience working with operational reporting or performance metrics. Desirable Experience working within insurance, motor claims or regulated environments. Experience conducting quality audits or complaint file reviews. Knowledge of complaint handling frameworks and regulatory expectations. Full Driving License Qualifications GCSE (or equivalent) Maths and English. Competent in the use of Microsoft Office applications including Word, Excel and Power BI. The closing date for applications is Friday 10th April 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Customer Service Advisor - Part Time We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we d love to hear from you! This role is full time, based onsite at Willerby, Hull. We are offering 18 hour - Part Time contracts covering shifts across Monday to Saturday Here s why you ll love this role - Use your natural people skills to stay customer-focused and delight customers. - Take ownership of every Customer interaction, ensuring all queries are resolved efficiently. - Handle escalated enquiries and complaints, working to maximise customer retention. - Support initiatives to improve customer satisfaction results and recommendations. - Meet key performance targets by delivering exceptional service within required timelines. Here s why you ll be great in this role - Proven background in a customer service or customer experience role. - Professional telephone manner with excellent people skills. - Familiarity with Microsoft 360 and general IT proficiency. - Strong attention to detail and effective time management. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Public Safety Solutions Business Unit. The Information Security Manager is accountable for the organisation's information security strategy, governance, and compliance, ensuring the protection of systems and data that support UK public sector and emergency service operations. The role is critical in ensuring that services remain secure, resilient, and available, recognising the operational importance and potential impact on frontline emergency response. Key Responsibilities: Security Leadership & Assurance Own and be accountable for the organisation's overall security posture, ensuring alignment with business objectives and public sector expectations. Lead the implementation, maintenance, and continuous improvement of the ISMS in line with ISO/IEC 27001. Maintain Cyber Essentials Plus certification, ensuring ongoing compliance with technical controls. Develop and maintain the Security Management Plan, with a focus on resilience, availability, and service continuity. Provide regular assurance reporting to senior leadership and stakeholders. Risk Management & Compliance Own and maintain the Security Risk Register, ensuring risks are identified, assessed, and managed in line with organisational risk appetite. Conduct and support risk assessments, internal audits, and external certification activities. Ensure compliance with relevant UK regulatory and security requirements, including GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security Ensure security is embedded in the design and operation of services supporting emergency response. Work closely with operational and technical teams to maintain high levels of system availability and resilience. Support business continuity and disaster recovery planning, testing, and continuous improvement. Security Awareness & Culture Develop and deliver targeted security awareness and training programmes. Promote a strong security culture, ensuring all staff understand their responsibilities in protecting critical services. Stakeholder Engagement Act as a trusted advisor to senior leadership, operational teams, and external stakeholders. Support engagement with public sector customers, providing assurance on security controls and practices. Collaborate with suppliers and partners to ensure security requirements are met across the supply chain. Qualifications & Skills: Proven experience in an information security role within a UK-based organisation, ideally supporting public sector or critical services. Practical experience with security monitoring and incident response tooling (SIEM/XDR) Strong working knowledge of ISO/IEC 27001 and experience maintaining an ISMS. Practical experience with Cyber Essentials / Cyber Essentials Plus certification. Experience managing security risks, incidents, audits, and compliance activities in operational environments. Ability to balance strategic leadership with hands-on delivery in a small organisation. Strong understanding of service resilience, availability, and risk in mission-critical systems. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. By submitting an application to Saab UK, you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

Our client of one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a F&B Manager to join one of their flagship sites, based in St Albans. Main Objective: To ensure that F&B services meet the requirements of the organisation and customers and that all resources are deployed in an efficient, cost effective and safe manner. Ensuring all policies, procedures are followed, monitored & recorded. Responsibilities: - Ensure the catering team & facilities are managed daily so that there is no more than 10 customer complaints per month and by meeting & greeting of customers within the first 30 seconds of them entering our facility. - Ensure the team are trained, developed and monitored. While promoting food & beverage offering to our clients members/visitors by up selling & no waiting times of over 5 mins - Responsible for operating a till within departmental procedures - Complete rotas & costed rotas in line with your budget - Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the The Quality Management System (EQMS) - Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in & re-checked on its departure. To ensure all vending equipment is checked in, maintained & re-checked on its departure - Where appropriate the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. To complete & check weekly & monthly stock takes. To control cost & GP s, every new product to be inputted & GP cost & sales sheet to achieve GP for your unit We are looking for dynamic and engaging leaders, with a minimum of 18 months experience within hospitality operations. We are ideally looking for candidates with supervisory and team leadership experience, with the ability to manage multi use F&B operations.

Management Accountant £45,000 - £50,000 1 day in Nottingham The key bits • £45,000 - £50,000• 1 day a week in Nottingham City Centre• Open to full time or four days a week• Permanent• PE backed• Growing quickly, both organically and through acquisition• Reporting into a strong CFO who actually wants to build a team properly This is a tech business that's going somewhere. They've grown quickly already and there's more to come. Acquisitions, organic growth, proper plan behind it. Finance is still fairly lean, but in a good way. There's someone covering the transactional side and month end prep, so this role is about stepping in and taking ownership of the management accounts, planning and reporting. What you'll be doing • Owning the monthly numbers• Budgeting and forecasting• Variance analysis and insight• Business partnering across the wider business• Supporting growth, including acquisitions• Supporting year end and statutory accounts What they're looking for • Qualified or finalist (CIMA, ACCA or ACA)• Good grounding in management accounting• Comfortable in a fast paced, growing environment• Confident working with senior stakeholders Why it's worth a look They're growing quickly, they're acquisitive, and finance needs to grow with it. There's a clear path here into a Finance Manager or Financial Controller role as the business scales, with the chance to take on more ownership and play a bigger part in how finance supports the business. You'll be working for a great CFO who's not a micromanager, wants to build a proper team, gives you space but also supports and develops you. If this is your type of thing, apply with your CV and I'll be in touch with further detail. Distinct Recruitment Privacy Policy

Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry. The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre. Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards. To be successful you should have: a minimum of twelve months' management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry be passionate about customer service evidence of inspiring and developing large teams be willing to work nights and weekends have ambition for success Join our client as an Assistant Manager, in return you'll get: an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme 40-hour contract, plus additional pay for any extra shifts you work the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target - paid half yearly 50% off food when you are working optional pension plan 28 days holiday earn additional days holiday with length of service, up to five days one in four weekends off ongoing training and development, with the opportunity to fast track your career free bowling / golf game vouchers every month 30% discount off food and drink for you and up to five friends access to our clients Employee Assistance Programme (EAP) for you and your family well-being training to support you in the workplace opportunity to join the healthcare cash plan financial long service awards a £15 donation to Barnardo's when you complete your induction enhanced maternity, paternity, adoption, and shared parental leave benefits flexible working, allowing you to have the perfect work life blend

Associate Dentist NHS / Private Our client, part of the A&U Dental Group, is looking for two new Associates to join their highly experienced, energetic and forward-looking team either on a full-time or part-time basis. They are part of a family-owned dental group currently with eight practices. The group is supported by a finance and marketing department located at their head offices and focuses heavily on clinical development through its development programme - A&U Evolve . They currently comprise of approximately 45 Associates, 5 Therapists and 2 Foundation Dentists. A number of specialists work in their group from Endodontists to Implant and Oral Surgeons. Their vision is to make every practice a specialist centre that focuses on the patient experience. Active performer number required for this role. Role: 3000+ UDAs plus private potential. Our client is happy to show redacted data and earning potentials from their Associates proving private scope. Established well-maintained NHS and private patient list. Weekday vacancy. The Practice: An experienced and supportive single-site Practice Manager with a private dental background. £12,000+ spent on marketing annually e.g. Google Ads. 400+ Google Reviews and a strong focus on patient experience - the highest-ranking practice in Warrington. Five surgery practice with an i-Tero. Fully digitalised currently using iPads in every surgery. iPads are used to show portfolios, visual animations and sign treatment plans. A strong Clinical team spearheaded by the Group Clinical Manager, including a lead Dentist for every practice. Long-serving dedicated and highly experienced team. Development Opportunities within the Group: Option to go on a 6-week ethical sales and communication course with the Managing Director . The practice has support of two Clinical Advisors. Regular catchups with the Clinical Advisor. A&U Evolve, our client's own training initiative compromising of the opportunity to shadow, attend peer reviews and their annual conference. Associate Development Scheme - course contribution of up to £1,000 available. Work with Clinicians in our client's group to develop short term orthodontics skills. Develop facial aesthetics experience. Opportunity to train to provide sedation. Observe and develop from an experienced Minor Oral Surgeon. Observe and learn implant dentistry from our client's in-house Implantologist. Equipment: Rotary Endodontics as standard. X-rays in every surgery. Use of an iTero Scanner (within the group). Practice offers Invisalign, Implants, Oral Surgery plus Hygienist. Use of iPads to show visual animations, before and afters. This ties in with the communication course. All candidates must be registered with the GDC and have an active performer number . They do not sponsor visa applications. This really is a great opportunity for someone to join a fantastic team and dental practice with excellent earning potential and personal development opportunities. Our client looks forward to inviting you for an interview with one their Clinical Advisors. In this interactive interview process, they will tell you about the group, the opportunities and show you a video tour of the practice, as well as listening to your experiences and what you are looking for.

Job Title: Security Support Officer Salary: 14.85 PH + Benefits Location: South London Hours: 42 hours per week Contract: Full Time Temp to Perm Please be aware there is a 2-6 month vetting process for this role. Job Overview To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development. Main Duties Operations To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. Comply with legal obligations and safety requirements of the role. Follow instructions and procedures appropriately without unnecessarily challenging authority. Work in a systematic, methodology and orderly way. Training Fully and satisfactorily complete all required competency training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and challenging customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate commitment to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for Previous Security Experience SIA License SC Clearance desirable About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.

We have been instructed by an International Insurance Group who are seeking to hire a proven Finance Manager to lead a centralised team of 5 FTEs (Part-Qualified and Qualified) which is responsible for the delivery of Management Accounts and Financial/Statutory/Regulatory Reporting. Principal Responsibilities: - Oversee the monthly production of management accounts of designated profit centres click apply for full job details

Registered Manager £53,000 - £55,000 per annum dependent on qualification Nursing Home for Adults with Disabilities Charity Provider Are you an experienced Registered Manager or Clinical Lead who thrives on delivering high-quality care? Do you want to lead a stable, high-performing service that genuinely changes lives? If so, this opportunity could be just what you're looking for. As the Registered Manager of this well-established nursing home in Borehamwood you ll be responsible for leading a team that supports adults with learning / physical disabilities and complex health needs who require 24/7 care. This is a charity-run service with a strong ethos of person-centred care and empowerment, and a real drive to make sure that people live a life that adds up for them. You ll oversee all aspects of the home s operations, ensuring it runs safely, efficiently and in full compliance with CQC standards. The existing staff team is loyal, highly skilled, and committed to providing innovative care that promotes independence and quality of life. - What s on Offer: £53,000 - £55,000 per annum dependent on qualification 25 days annual leave plus bank holidays (rising to 28 after 5 years service) Occupational sick pay (following probation) Life insurance (3x salary) Pension scheme Health and wellbeing support Gift voucher recognition schemes Excellent training and development opportunities Sponsorship offered - Key Responsibilities: Lead the overall management and day-to-day running of the home Maintain full compliance with relevant legislation and CQC requirements Provide leadership and direction to the staff team, ensuring ongoing development, supervision and support Work collaboratively across the wider organisation to enhance service delivery Complete audits in line with the governance calendar Manage staffing rotas and ensure care is delivered within budget - About You: It s desirable that you re an RGN with a current NMC registration but not essential as there is a Clinical Lead in the home. Experience managing a regulated care service, such as a nursing home, care home or supported living service, is essential. You ll have worked in a role such as Registered Manager / Nursing Home Manager / Clinical Lead / Deputy Manager Experience of working with adults with learning or physical disabilities would be ideal, though strong experience in nursing care for other client groups will also be considered Ideally, you will hold a Level 5 qualification in Leadership for Health and Social Care, or be willing to work towards it A solid understanding of CQC regulations and social care legislation is important And importantly, you ll be passionate about delivering person-centred services that make a real difference Interested? To apply, please submit your CV to Laura at Thendon Resourcing. We ll be in touch within 1 2 business days to talk you through the next steps. We re looking to interview as soon as possible, so please don t delay your application.

Lead Child Protection Practitioner Herefordshire Council £51,142 - £55,269 £10,000 Welcome Payment Sponsorship Available Herefordshire Council is looking for an experienced and motivated Lead Child Protection Practitioner to join its Multi-Agency Child Protection Team (MACPT) on a permanent basis. This is a key safeguarding role for a practitioner who can lead on complex child protection work, support high standards across the service, and help shape strong multi-agency responses for children at risk. This opportunity would suit a confident senior practitioner with strong frontline safeguarding experience, excellent risk analysis, and a passion for improving outcomes for children and young people. Visa sponsorship is available for candidates who require it, with approval already in place. Role Overview As a Lead Child Protection Practitioner within the MACPT, you will play a central role in supporting effective safeguarding interventions and driving high-quality practice across complex child protection work. You will work closely with social workers, managers, and partner agencies to ensure children receive timely, robust, and child-centred responses. Key responsibilities Provide practice leadership and oversight on complex child protection cases Support decision-making and quality assurance in relation to Section 47 enquiries Work closely with partners including Police, Health and Education to ensure effective multi-agency safeguarding responses Contribute to strategy discussions and meetings , with a clear focus on risk analysis and planning Offer coaching, mentoring and reflective support to social workers across the service Support the development of high standards of practice and continuous improvement Contribute to service development and help shape the next phase of improvement within children s services Promote restorative and relational practice in all areas of work Benefits Salary: HC10 £46,142 - £50,269 £5,000 market forces supplement Total package of £51,142 - £55,269 £10,000 welcome payment Relocation package up to £10,000 31 days annual leave plus bank holidays Option to purchase up to 10 additional days leave Access to the Local Government Pension Scheme (LGPS) Protected time and budget for professional development Clear career progression pathways Flexible working options including agile working, part-time hours and job share opportunities Employee Assistance Programme with 24/7 support Payment of professional membership fees where applicable Access to a wide range of staff discounts and benefits Requirements Social Work England registration Recognised Social Work qualification such as Degree in Social Work, DipSW or CQSW Significant frontline experience within child protection and safeguarding Strong analytical, assessment and decision-making skills Experience of working effectively in multi-agency safeguarding environments Ability to support, challenge and influence practice to improve outcomes for children A genuine commitment to developing others and embedding high standards Candidates requiring Skilled Worker visa sponsorship are welcome to apply Interested? If you are an experienced safeguarding practitioner looking for a permanent opportunity where you can influence practice, support complex decision-making and make a genuine difference for children and families, this could be an excellent next step. To find out more or apply, contact: Emily Cooper - (url removed) (phone number removed) Know someone suitable? We offer a referral bonus for successful recommendations.

Project Manager Salary: 34,000 - 35,000 Structure: Hybrid 2-3 days We are excited to be recruiting for a Project Manager on behalf of a large grocery retailer in Leeds Centre. The role offers a good level of variety, from supporting large-scale brand updates to implementing regulatory changes and coordinating ongoing range activity across multiple categories. This role focuses on coordinating projects from brief through to launch, ensuring timelines are met and activity progresses smoothly through each stage of the critical path. You will work with a broad mix of stakeholders, including internal teams and external partners such as design and artwork agencies, helping to bring products to market efficiently and to a high standard. Key Responsibilities Coordinate the delivery of own-brand product activity, ensuring deadlines are met Manage multiple projects through established processes and critical paths Monitor progress and highlight risks or delays, keeping activity on track Run regular check-ins with stakeholders to review timelines and next steps Ensure all activity aligns with internal processes and compliance requirements Work closely with external agency partners to maintain quality and consistency Support colleagues across the business in understanding and following processes Skills & Experience Clear and confident communicator, able to work effectively with a range of stakeholders Strong organisational skills with the ability to prioritise effectively Comfortable challenging timelines and holding others accountable where needed Collaborative approach with a proactive, solutions-focused mindset Able to work at pace and adapt to changing priorities Strong problem-solving ability Good working knowledge of Excel Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.

Programme Manager - SC Cleared Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 85k plus company benefits. Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.6 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe. Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting. Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products. Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport. Role Summary Triad is seeking an experienced Programme Manager to lead complex programmes using Scaled Agile (SAFe) and more traditional delivery methods, particularly within the UK public sector. Operating mostly within Agile environments and aligned to the Scaled Agile Framework (SAFe), you will coordinate delivery across multiple teams and workstreams, ensuring outcomes are delivered efficiently and sustainably. This role requires strong leadership, excellent stakeholder management, and the ability to navigate complex organisational environments while maintaining a clear focus on outcomes and benefits realisation. Key Responsibilities Lead and manage complex programmes consisting of multiple projects or workstreams, ensuring delivery aligns with organisational strategy and client objectives. Build and maintain strong relationships with senior stakeholders, clients, delivery teams, and suppliers, ensuring clear communication and alignment across the programme. Oversee programme delivery within Agile/SAFe and more traditional environments, coordinating across multiple teams to ensure effective planning, delivery, and continuous improvement. Establish and maintain programme governance frameworks, including reporting on progress, risks, dependencies, and financial performance. Identify, assess, and mitigate programme risks and issues, ensuring proactive resolution and effective escalation where required. Ensure programme outcomes deliver measurable business value and align with the intended benefits for the client organisation. Manage programme budgets, resource allocation, and forecasting, ensuring efficient utilisation and strong financial oversight. Promote a culture of collaboration, transparency, and continuous improvement across programme teams. Skills and Experience Experience working within law enforcement and/or defence sectors is desirable, particularly in environments requiring high levels of governance, security, and stakeholder coordination. Experience delivering digital solutions with a focus on user needs (User Centred Design) aligned to GDS/CDDO standards. Experience delivering complex digital programmes within the UK Public Sector, with an understanding of government delivery environments. Strong experience working closely with digital teams and managing large-scale digital transformation programmes involving multiple teams or suppliers. Experience working within Agile delivery environments, coordinating multiple teams within frameworks such as SAFe. Proven ability to engage senior stakeholders, manage expectations, and communicate effectively across both technical and non-technical audiences. Demonstrable experience in programme governance, financial management, risk management, and benefits realisation. Strong leadership and facilitation skills, with the ability to motivate teams and drive delivery outcomes. Qualifications & Certifications A degree or equivalent qualification related to programme management, business, technology, or a relevant discipline - Desirable Certified SAFe Practitioner (Scaled Agile Framework) or equivalent Agile programme delivery certification - Desirable Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A structured interview with a Senior Delivery Manager, covering your professional background and assessing cultural fit. Participation in a workshop scenario, followed by a Q&A segment. A final interview with the Chief Technology Officer. We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.

Computer Repair Engineer Location: Droitwich Salary : from £30,000 - £35,000 per annum, dependant on skillset and experience. Vacancy Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service. Greensafe IT is seeking an experienced and driven Senior Engineer to join a team of hardware repair technicians within our Internal Engineering department. The ideal candidate will have worked in a repair role for a minimum of 2 years, ideally in a supervisory position. The role will take ownership of some of the daily operational tasks, ensuring work schedules are met, repairs are performed to the highest quality standards, and opportunities for process improvement are identified and implemented. This is a hands-on role that combines technical expertise with supervisory responsibilities. We are seeking an individual with a mature mindset, energy and drive who can bring their skills to further enhance this growing department. For those who can apply themselves to overachieving will come opportunities for development within the business. Key Responsibilities: Supervise and mentor (where necessary) a team of IT hardware repair technicians, providing guidance, training, and support. Perform daily technical tasks including diagnosing of hardware faults, identifying what parts are required for repair (laptops, phones etc), assessing cosmetic damage, raising warranties, completing repairs. Ensure the team adheres to company policies, standards, and safety protocols. Foster a collaborative and motivated work environment, encouraging professional growth within the team. Plan and coordinate the daily schedule of repair tasks, ensuring deadlines and customer requirements are met. Monitor workloads and allocate resources effectively to optimize productivity. Serve as the escalation point for complex technical issues and provide hands-on support as needed. Ensure all repairs are completed to the highest standards, meeting or exceeding customer expectations. Conduct regular quality checks and audits on completed work. Develop and implement best practices to maintain and improve service quality. Identify inefficiencies and bottlenecks within repair workflows and propose actionable solutions. Collaborate with management to implement process improvements that enhance operational efficiency. Stay updated on industry trends and emerging technologies to continuously refine repair techniques and practices. Maintain accurate records of repair activities, team performance, and quality metrics. Prepare and deliver regular reports on team productivity, repair outcomes, and process enhancements. Competencies & Behaviours: Excellent organisational and time-management skills, with the ability to prioritise tasks and meet deadlines. Strong communication skills, both verbal and written, to interact effectively with team members and stakeholders. A positive and calm mindset Proficiency in diagnostic tools, repair equipment, and relevant software applications. A proactive and solution-oriented mindset with a keen eye for detail. 2 years minimum in a hardware repair role Supervisor/Team Lead experience is highly desirable Certifications such as CompTIA A+, Network+, or equivalent are highly advantageous. Proven experience in IT hardware repair, with strong technical skills and a thorough understanding of IT systems and devices. Strong analytical skills to assess trends and make data-driven decisions. Benefits: Staff discount online store Company events Refer a friend Scheme - £150+ On-site Fully Equipped Gymnasium To Apply If you feel you are a suitable candidate and would like to work for GreenSafe IT, please do not hesitate to apply.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

A growing financial services business based in Leeds City Centre is seeking a Finance Manager to join its finance team. This is an excellent opportunity for a driven and detail-oriented finance professional to take ownership of core reporting processes while managing a small team and working closely with an experienced Financial Director click apply for full job details