X2 Planners Based in Croydon Temp to perm office based Key Responsibilities Repairs Planning & Coordination Plan and schedule damp and mould inspections, remedial works and follow-on repairs. Allocate work to appropriate operatives and specialist contractors based on skills, availability and location. Ensure appointments are arranged within required service timescales. Monitor outstanding jobs and proactively identify potential delays. Coordinate follow-on works where further repairs or treatment are identified. Ensure work orders contain accurate and relevant information for operatives. Update repairs management systems with appointment, job and completion information. Liaise with surveyors and operational teams to ensure appropriate works are planned. Damp & Mould Case Management Monitor damp and mould cases from initial instruction through to completion. Ensure jobs are appropriately categorised and prioritised. Track inspections, treatment, remedial works and any required follow-up visits. Escalate urgent or complex cases to the appropriate manager or surveyor. Ensure outstanding actions are followed up within agreed timescales. Support the team in maintaining accurate records and case histories. Resident & Customer Service Contact residents to arrange and confirm appointments. Provide clear and professional information regarding planned works and appointment arrangements. Respond to resident queries and ensure issues are passed to the appropriate team where necessary. Maintain a customer-focused approach, particularly when dealing with residents experiencing damp and mould issues. Record relevant communication and actions accurately on the repairs system. Identify vulnerable residents or concerns requiring escalation in line with company procedures. Contractor & Operative Liaison Communicate daily with operatives, surveyors and subcontractors regarding planned works. Check that operatives have the necessary job information before attending properties. Monitor operative attendance, job progress and completion. Follow up incomplete or aborted appointments. Assist with resolving scheduling and access issues. Escalate recurring contractor or performance issues to the relevant manager. Administration & Compliance Maintain accurate and up-to-date repairs records. Ensure all relevant documentation, photographs, reports and completion information are recorded appropriately. Produce basic reports and updates on outstanding damp and mould works. Support the team in meeting contractual, operational and regulatory timescales. Follow company policies relating to health and safety, safeguarding, data protection and customer service. Maintain confidentiality and handle resident information appropriately. Key Skills & Experience Essential Excellent organisational and time-management skills. Strong attention to detail. Good verbal and written communication skills. Confident using IT systems, including Microsoft Office. Ability to manage multiple tasks and changing priorities. Ability to work effectively as part of a team. Customer-focused approach with a professional and empathetic manner. Ability to remain calm and professional when dealing with challenging situations. Willingness to learn about damp, mould, housing repairs and property maintenance.
Aug 19, 2026
Full time
X2 Planners Based in Croydon Temp to perm office based Key Responsibilities Repairs Planning & Coordination Plan and schedule damp and mould inspections, remedial works and follow-on repairs. Allocate work to appropriate operatives and specialist contractors based on skills, availability and location. Ensure appointments are arranged within required service timescales. Monitor outstanding jobs and proactively identify potential delays. Coordinate follow-on works where further repairs or treatment are identified. Ensure work orders contain accurate and relevant information for operatives. Update repairs management systems with appointment, job and completion information. Liaise with surveyors and operational teams to ensure appropriate works are planned. Damp & Mould Case Management Monitor damp and mould cases from initial instruction through to completion. Ensure jobs are appropriately categorised and prioritised. Track inspections, treatment, remedial works and any required follow-up visits. Escalate urgent or complex cases to the appropriate manager or surveyor. Ensure outstanding actions are followed up within agreed timescales. Support the team in maintaining accurate records and case histories. Resident & Customer Service Contact residents to arrange and confirm appointments. Provide clear and professional information regarding planned works and appointment arrangements. Respond to resident queries and ensure issues are passed to the appropriate team where necessary. Maintain a customer-focused approach, particularly when dealing with residents experiencing damp and mould issues. Record relevant communication and actions accurately on the repairs system. Identify vulnerable residents or concerns requiring escalation in line with company procedures. Contractor & Operative Liaison Communicate daily with operatives, surveyors and subcontractors regarding planned works. Check that operatives have the necessary job information before attending properties. Monitor operative attendance, job progress and completion. Follow up incomplete or aborted appointments. Assist with resolving scheduling and access issues. Escalate recurring contractor or performance issues to the relevant manager. Administration & Compliance Maintain accurate and up-to-date repairs records. Ensure all relevant documentation, photographs, reports and completion information are recorded appropriately. Produce basic reports and updates on outstanding damp and mould works. Support the team in meeting contractual, operational and regulatory timescales. Follow company policies relating to health and safety, safeguarding, data protection and customer service. Maintain confidentiality and handle resident information appropriately. Key Skills & Experience Essential Excellent organisational and time-management skills. Strong attention to detail. Good verbal and written communication skills. Confident using IT systems, including Microsoft Office. Ability to manage multiple tasks and changing priorities. Ability to work effectively as part of a team. Customer-focused approach with a professional and empathetic manner. Ability to remain calm and professional when dealing with challenging situations. Willingness to learn about damp, mould, housing repairs and property maintenance.
Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales. Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards. Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication. Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed. Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards. Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre. Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales. Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays. Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience. Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism. Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting. Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills. Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey. Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction. Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement. Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach. Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment. Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping. The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement. The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity.
Aug 17, 2026
Full time
Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales. Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards. Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication. Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed. Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards. Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre. Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales. Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays. Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience. Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism. Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting. Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills. Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey. Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction. Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement. Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach. Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment. Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping. The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement. The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity.
Contact Centre Officer Location: South London Working Pattern: Hybrid Salary: 30,000 - 33,000 Contract: Permanent About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Contact Centre Officer to join their Property Services team. We are looking for a confident, customer-focused individual with strong telephone and customer service experience who can thrive in a fast-paced, frontline environment. You will act as a first point of contact for residents, handling a high volume of enquiries, triaging repairs, accurately logging information and ensuring residents receive a professional, responsive and reliable service. The successful candidate will be proactive, organised and solution-focused, with the ability to remain calm when dealing with challenging situations and take ownership of enquiries through to resolution. Key Responsibilities Act as the first point of contact for residents across telephone, email and other communication channels. Handle high volumes of customer enquiries while maintaining a professional and empathetic approach. Accurately record customer contacts, enquiries and repairs on the relevant systems. Triage repairs and ensure enquiries are directed to the appropriate service area. Provide residents with clear advice regarding repairs, responsibilities, timescales and next steps. Resolve enquiries at first point of contact wherever possible. Coordinate appointments between residents, contractors and surveyors. Monitor outstanding repairs and follow up with contractors where required. Keep residents informed of repair progress, delays, appointment changes and expected completion dates. Manage shared inboxes and ensure enquiries are responded to within agreed timescales. Identify and escalate complex cases, complaints, safeguarding concerns and service failures appropriately. Provide support to vulnerable residents and ensure welfare or emergency concerns are escalated promptly. Support the wider Property Services team with administration and customer enquiries. Provide administrative support for Damp & Mould cases, including logging reports and ensuring they are referred to the appropriate team. Maintain accurate records and contribute to performance monitoring and service improvement. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Strong telephone and contact centre experience, including handling high volumes of calls. Experience within social housing, housing repairs, property services or a similar environment is highly desirable. Excellent communication and interpersonal skills. Experience dealing with customers, residents or tenants and understanding the customer journey. Experience working to SLAs and KPIs. Strong organisational and time-management skills. The ability to prioritise your workload and manage multiple enquiries at the same time. Experience dealing with challenging conversations calmly and empathetically. Strong attention to detail and accurate record keeping. Good IT skills and experience using CRM, housing or customer management systems. The ability to work independently, use your own initiative and take ownership of customer enquiries. A proactive, solution-focused approach with a genuine commitment to delivering excellent customer service. Why Join? This is an excellent opportunity to join a leading community housing provider in an important frontline role where you will make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and internal teams, helping to ensure enquiries and repairs are dealt with efficiently and residents receive clear and consistent communication throughout their journey. If you are confident on the phone, customer-focused, organised and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to find out more about this Contact Centre Officer opportunity.
Aug 17, 2026
Full time
Contact Centre Officer Location: South London Working Pattern: Hybrid Salary: 30,000 - 33,000 Contract: Permanent About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Contact Centre Officer to join their Property Services team. We are looking for a confident, customer-focused individual with strong telephone and customer service experience who can thrive in a fast-paced, frontline environment. You will act as a first point of contact for residents, handling a high volume of enquiries, triaging repairs, accurately logging information and ensuring residents receive a professional, responsive and reliable service. The successful candidate will be proactive, organised and solution-focused, with the ability to remain calm when dealing with challenging situations and take ownership of enquiries through to resolution. Key Responsibilities Act as the first point of contact for residents across telephone, email and other communication channels. Handle high volumes of customer enquiries while maintaining a professional and empathetic approach. Accurately record customer contacts, enquiries and repairs on the relevant systems. Triage repairs and ensure enquiries are directed to the appropriate service area. Provide residents with clear advice regarding repairs, responsibilities, timescales and next steps. Resolve enquiries at first point of contact wherever possible. Coordinate appointments between residents, contractors and surveyors. Monitor outstanding repairs and follow up with contractors where required. Keep residents informed of repair progress, delays, appointment changes and expected completion dates. Manage shared inboxes and ensure enquiries are responded to within agreed timescales. Identify and escalate complex cases, complaints, safeguarding concerns and service failures appropriately. Provide support to vulnerable residents and ensure welfare or emergency concerns are escalated promptly. Support the wider Property Services team with administration and customer enquiries. Provide administrative support for Damp & Mould cases, including logging reports and ensuring they are referred to the appropriate team. Maintain accurate records and contribute to performance monitoring and service improvement. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Strong telephone and contact centre experience, including handling high volumes of calls. Experience within social housing, housing repairs, property services or a similar environment is highly desirable. Excellent communication and interpersonal skills. Experience dealing with customers, residents or tenants and understanding the customer journey. Experience working to SLAs and KPIs. Strong organisational and time-management skills. The ability to prioritise your workload and manage multiple enquiries at the same time. Experience dealing with challenging conversations calmly and empathetically. Strong attention to detail and accurate record keeping. Good IT skills and experience using CRM, housing or customer management systems. The ability to work independently, use your own initiative and take ownership of customer enquiries. A proactive, solution-focused approach with a genuine commitment to delivering excellent customer service. Why Join? This is an excellent opportunity to join a leading community housing provider in an important frontline role where you will make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and internal teams, helping to ensure enquiries and repairs are dealt with efficiently and residents receive clear and consistent communication throughout their journey. If you are confident on the phone, customer-focused, organised and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to find out more about this Contact Centre Officer opportunity.
Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.
Aug 17, 2026
Full time
Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 82,000 homes and over 210,000 customers across London and the South. We have an exciting opportunity for a Technical Surveyor to join our Property Services Team in our Southampton locality. The role: Reporting into the Operations Manager, you'll be responsible for providing a comprehensive technical surveying service, with a focus on effective delivery of maintenance services. The role will investigate and provide advice on the resolution of complex maintenance issues such as building disrepair, structural failure, and defect analysis, raised either internally or by our customers. You'll own the day to day technical advice on design, construction, maintenance, and repair to internal and external stakeholders, inhouse delivery teams and external contractors. You'll also be responsible for: Inspecting properties, diagnosing the causes of damp, mould and condensation issues, and recommending effective remedial solutions Preparing reports, specifications, drawings and contract documents for a range of repair and maintenance construction activity, to include working drawings and detailed cost estimates Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Managing contracts for maintenance works - monitoring performance by site visits, liaising and negotiating with contractors, external consultants, and other professionals to ensure contracts are delivered to time, cost constraints, according to CDM requirements and to quality standards. Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need: Educated to degree level or vocational qualification in relevant construction related discipline Strong knowledge around the cause of damp and mould and HHSRS especially in respect of Awaab's Law legislation Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works. Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.
Aug 17, 2026
Full time
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 82,000 homes and over 210,000 customers across London and the South. We have an exciting opportunity for a Technical Surveyor to join our Property Services Team in our Southampton locality. The role: Reporting into the Operations Manager, you'll be responsible for providing a comprehensive technical surveying service, with a focus on effective delivery of maintenance services. The role will investigate and provide advice on the resolution of complex maintenance issues such as building disrepair, structural failure, and defect analysis, raised either internally or by our customers. You'll own the day to day technical advice on design, construction, maintenance, and repair to internal and external stakeholders, inhouse delivery teams and external contractors. You'll also be responsible for: Inspecting properties, diagnosing the causes of damp, mould and condensation issues, and recommending effective remedial solutions Preparing reports, specifications, drawings and contract documents for a range of repair and maintenance construction activity, to include working drawings and detailed cost estimates Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Managing contracts for maintenance works - monitoring performance by site visits, liaising and negotiating with contractors, external consultants, and other professionals to ensure contracts are delivered to time, cost constraints, according to CDM requirements and to quality standards. Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need: Educated to degree level or vocational qualification in relevant construction related discipline Strong knowledge around the cause of damp and mould and HHSRS especially in respect of Awaab's Law legislation Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works. Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.
Multi-Trade Operative - Complex Repairs Location: Newcastle-under-Lyme and surrounding areas Salary: (phone number removed) per annum Hours: 39 hours per week Benefits: Company van provided 23 days annual leave plus Bank Holidays 3 concessionary days Ongoing training and development opportunities Sellick Partnership Ltd are looking for an experienced Multi-Trade Operative to join a well-established housing association, delivering high-quality complex repairs across residential properties in Newcastle-under-Lyme and the surrounding areas. This is an excellent opportunity for a skilled tradesperson with experience across multiple disciplines who enjoys problem-solving and takes pride in delivering a first-class service. You'll play a key role in diagnosing and resolving complex property issues, helping to provide customers with safe, healthy and well-maintained homes. The Role Working across occupied and void residential properties, you'll be responsible for investigating, diagnosing and resolving a wide range of complex building defects, with a particular focus on damp, mould, condensation and structural repairs. Your responsibilities will include: Diagnosing the root cause of damp, mould, condensation and building fabric issues. Carrying out complex multi-trade repairs to a high standard. Completing planned works including kitchens, bathrooms and structural reinstatement where required. Undertaking carpentry, joinery, plastering, rendering, brickwork, basic plumbing and general building maintenance. Carrying out external repairs, drainage improvements, insulation works and ventilation improvements. Ordering materials and managing repairs from diagnosis through to completion. Maintaining accurate records using handheld IT equipment. Working alongside surveyors and technical teams where specialist input is required. Ensuring all work complies with current health and safety legislation and housing standards. Leaving every property clean, safe and ready for customers. About You To be successful in this role, you'll have: An NVQ Level 2 (or equivalent) trade qualification in Joinery, Brickwork, Plastering or another relevant trade (essential). NVQ Level 3 (or equivalent) in a relevant trade (desirable). A minimum of 5 years' hands-on experience in building maintenance, including a broad range of trades such as joinery, plastering, tiling, basic plumbing, decorating, external works and groundworks. Proven experience working within the social housing sector. Demonstrable experience identifying the root cause of damp, mould and condensation issues, applying appropriate treatment solutions and completing effective long-term repairs. Strong multi-trade skills with the ability to deliver high-quality workmanship across a variety of repair types. Excellent problem-solving and diagnostic skills. Good IT skills and experience using handheld devices to manage work and complete records. A full UK driving licence. The following qualifications or training would be advantageous: Level 3 qualification in Damp, Mould and Condensation in Buildings. Health and Safety qualification or relevant training. First Aid qualification or training. What You'll Receive Company van provided. 23 days annual leave plus Bank Holidays. 3 additional concessionary days. Ongoing training and professional development opportunities. The opportunity to work within a supportive team delivering work that genuinely improves customers' homes and lives. If you're an experienced multi-trade professional with a strong background in complex repairs and damp and mould remediation, we'd love to hear from you. Apply today to find out more or contact Josh Meek at Sellick Partnership - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 15, 2026
Full time
Multi-Trade Operative - Complex Repairs Location: Newcastle-under-Lyme and surrounding areas Salary: (phone number removed) per annum Hours: 39 hours per week Benefits: Company van provided 23 days annual leave plus Bank Holidays 3 concessionary days Ongoing training and development opportunities Sellick Partnership Ltd are looking for an experienced Multi-Trade Operative to join a well-established housing association, delivering high-quality complex repairs across residential properties in Newcastle-under-Lyme and the surrounding areas. This is an excellent opportunity for a skilled tradesperson with experience across multiple disciplines who enjoys problem-solving and takes pride in delivering a first-class service. You'll play a key role in diagnosing and resolving complex property issues, helping to provide customers with safe, healthy and well-maintained homes. The Role Working across occupied and void residential properties, you'll be responsible for investigating, diagnosing and resolving a wide range of complex building defects, with a particular focus on damp, mould, condensation and structural repairs. Your responsibilities will include: Diagnosing the root cause of damp, mould, condensation and building fabric issues. Carrying out complex multi-trade repairs to a high standard. Completing planned works including kitchens, bathrooms and structural reinstatement where required. Undertaking carpentry, joinery, plastering, rendering, brickwork, basic plumbing and general building maintenance. Carrying out external repairs, drainage improvements, insulation works and ventilation improvements. Ordering materials and managing repairs from diagnosis through to completion. Maintaining accurate records using handheld IT equipment. Working alongside surveyors and technical teams where specialist input is required. Ensuring all work complies with current health and safety legislation and housing standards. Leaving every property clean, safe and ready for customers. About You To be successful in this role, you'll have: An NVQ Level 2 (or equivalent) trade qualification in Joinery, Brickwork, Plastering or another relevant trade (essential). NVQ Level 3 (or equivalent) in a relevant trade (desirable). A minimum of 5 years' hands-on experience in building maintenance, including a broad range of trades such as joinery, plastering, tiling, basic plumbing, decorating, external works and groundworks. Proven experience working within the social housing sector. Demonstrable experience identifying the root cause of damp, mould and condensation issues, applying appropriate treatment solutions and completing effective long-term repairs. Strong multi-trade skills with the ability to deliver high-quality workmanship across a variety of repair types. Excellent problem-solving and diagnostic skills. Good IT skills and experience using handheld devices to manage work and complete records. A full UK driving licence. The following qualifications or training would be advantageous: Level 3 qualification in Damp, Mould and Condensation in Buildings. Health and Safety qualification or relevant training. First Aid qualification or training. What You'll Receive Company van provided. 23 days annual leave plus Bank Holidays. 3 additional concessionary days. Ongoing training and professional development opportunities. The opportunity to work within a supportive team delivering work that genuinely improves customers' homes and lives. If you're an experienced multi-trade professional with a strong background in complex repairs and damp and mould remediation, we'd love to hear from you. Apply today to find out more or contact Josh Meek at Sellick Partnership - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
As part of our growth, we are looking for a skilled and dedicated Damp, Mould and Disrepair Surveyor to join our Compliance Team here at Freebridge Community Housing. Taking operational responsibility for the surveying of damp and mould across our domestic properties and communal areas. You will lead and manage a team of in-house operatives, oversee work programmes to resolve issues effectively, and support the delivery of our disrepair service - liaising with legal and contractor specialists where required. With a data-driven approach and strong reporting skills, you will play a key role in ensuring our residents live in safe, well-maintained homes. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Support the Damp, Mould and Disrepair Manager in ensuring the service meets all statutory, regulatory and best practice requirements, including completion of damp and mould assessments in line with Awaab's Law Undertake building surveys across domestic properties and communal areas, taking responsibility for implementing all work streams to resolve damp and mould issues through contractual or in-house works Provide day-to-day management and guidance to the damp, mould and disrepair in-house operatives, ensuring compliance with health and safety regulations and quality standards Liaise with contractors to monitor performance and ensure services are delivered in accordance with contractual requirements, taking prompt action to resolve any issues Maintain clear and proactive communication with residents, keeping them informed of resolutions, work programmes and expected timescales throughout their case journey Maintain data integrity across all damp, mould and disrepair cases, ensuring operational and data management systems are kept accurate and up to date Profile root cause information to implement service improvements and prevent reoccurrence, monitoring the impact of corrective actions to ensure lasting resolution We are looking for someone who has Demonstrable expertise in damp, mould and disrepair, including a thorough knowledge of statutory and regulatory requirements such as Awaab's Law, legal disrepair protocol and best practice - with a proven ability to implement corrective action and drive service improvements Experience of undertaking root cause analysis, diagnosing the cause of moisture damage and structural defects, and using specialist equipment including moisture testing devices, hygrometers and thermal imaging cameras Experience of managing a high-performing team within a repairs, damp, mould or disrepair environment, with a track record of delivering results through effective leadership and contractor management A good understanding of project coordination and task prioritisation, with the ability to manage competing demands and respond appropriately to urgency and resident vulnerability Strong analytical skills, with the ability to analyse numerical and property data, produce meaningful KPIs and use insight to monitor performance and inform service improvement Experience of working within social housing or a related sector, an HNC in Building Construction or equivalent qualification A full UK driving licence and access to their own vehicle Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £50,186.31 plus a car allowance of £1,500.00 Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
Aug 15, 2026
Full time
As part of our growth, we are looking for a skilled and dedicated Damp, Mould and Disrepair Surveyor to join our Compliance Team here at Freebridge Community Housing. Taking operational responsibility for the surveying of damp and mould across our domestic properties and communal areas. You will lead and manage a team of in-house operatives, oversee work programmes to resolve issues effectively, and support the delivery of our disrepair service - liaising with legal and contractor specialists where required. With a data-driven approach and strong reporting skills, you will play a key role in ensuring our residents live in safe, well-maintained homes. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Support the Damp, Mould and Disrepair Manager in ensuring the service meets all statutory, regulatory and best practice requirements, including completion of damp and mould assessments in line with Awaab's Law Undertake building surveys across domestic properties and communal areas, taking responsibility for implementing all work streams to resolve damp and mould issues through contractual or in-house works Provide day-to-day management and guidance to the damp, mould and disrepair in-house operatives, ensuring compliance with health and safety regulations and quality standards Liaise with contractors to monitor performance and ensure services are delivered in accordance with contractual requirements, taking prompt action to resolve any issues Maintain clear and proactive communication with residents, keeping them informed of resolutions, work programmes and expected timescales throughout their case journey Maintain data integrity across all damp, mould and disrepair cases, ensuring operational and data management systems are kept accurate and up to date Profile root cause information to implement service improvements and prevent reoccurrence, monitoring the impact of corrective actions to ensure lasting resolution We are looking for someone who has Demonstrable expertise in damp, mould and disrepair, including a thorough knowledge of statutory and regulatory requirements such as Awaab's Law, legal disrepair protocol and best practice - with a proven ability to implement corrective action and drive service improvements Experience of undertaking root cause analysis, diagnosing the cause of moisture damage and structural defects, and using specialist equipment including moisture testing devices, hygrometers and thermal imaging cameras Experience of managing a high-performing team within a repairs, damp, mould or disrepair environment, with a track record of delivering results through effective leadership and contractor management A good understanding of project coordination and task prioritisation, with the ability to manage competing demands and respond appropriately to urgency and resident vulnerability Strong analytical skills, with the ability to analyse numerical and property data, produce meaningful KPIs and use insight to monitor performance and inform service improvement Experience of working within social housing or a related sector, an HNC in Building Construction or equivalent qualification A full UK driving licence and access to their own vehicle Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £50,186.31 plus a car allowance of £1,500.00 Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
The Procurement & Commercial Manager will oversee procurement and commercial activities within the property department, ensuring processes are efficient and compliant. Based in London, this role is key to maintaining smooth operations and achieving value for money in the public sector. Client Details Our client is a large London local authority committed to delivering high-quality housing, repairs, maintenance and asset services to residents. As part of an ongoing transformation programme, they are seeking a Procurement & Commercial Manager to lead procurement, commercial governance and contract management activities across Housing Services. This is an excellent opportunity for a commercially astute professional to oversee major service contracts, drive value for money, manage contractor performance and support service improvement across repairs, maintenance and investment programmes. The successful candidate will manage a small commercial team while helping shape procurement strategy, strengthen contract governance and support regulatory priorities including damp & mould and disrepair. Description Lead procurement and commercial activities across Housing Services. Manage procurement exercises for repairs, maintenance, major works, professional services and housing-related contracts. Ensure compliance with procurement legislation, governance requirements and Council policies. Oversee contract mobilisation, onboarding and demobilisation of contractors. Manage procurement routes including Dynamic Purchasing Systems (DPS), frameworks and direct awards. Maintain Housing Services' contract register and contract management systems. Provide commercial and contractual advice to operational teams and senior stakeholders. Oversee contract performance, KPI management, contractor compliance and commercial risk. Manage contract variations, change controls, extensions and renewals. Support pricing reviews, Schedule of Rates (SOR) management and value-for-money initiatives. Lead procurement planning, tender evaluations and contract award processes. Prepare reports, business cases, governance papers and procurement recommendations. Develop procurement procedures, guidance and contract management best practice. Support social value, sustainability and supplier diversity objectives. Build strong relationships with internal stakeholders, contractors, consultants and legal advisors. Lead and develop a team of Quantity Surveyors, Procurement Managers and Commercial Managers. Profile Significant experience in procurement, commercial management or contract management. Strong understanding of public sector procurement and governance requirements. Experience managing contractor mobilisation and demobilisation. Knowledge of housing repairs, maintenance, capital works or property services contracts. Strong commercial awareness including SOR contracts, valuations and cost control. Experience managing procurement exercises from strategy through to contract award. Proven track record of delivering value for money, efficiencies and commercial improvements. Strong stakeholder management, negotiation and communication skills. Experience leading and developing commercial or procurement teams. Ability to manage multiple priorities within a fast-paced operational environment. Job Offer Salary ranging from 66k- 70k Opportunity to shape procurement and commercial strategy across a large housing portfolio. Management responsibility for a growing commercial team. Exposure to high-profile repairs, maintenance and investment contracts. Hybrid working (3 days office / 2 days home). 30 days annual leave plus public holidays. Excellent Local Government Pension Scheme. Strong professional development and career progression opportunities. Collaborative team culture with the opportunity to make a genuine impact for residents.
Aug 14, 2026
Full time
The Procurement & Commercial Manager will oversee procurement and commercial activities within the property department, ensuring processes are efficient and compliant. Based in London, this role is key to maintaining smooth operations and achieving value for money in the public sector. Client Details Our client is a large London local authority committed to delivering high-quality housing, repairs, maintenance and asset services to residents. As part of an ongoing transformation programme, they are seeking a Procurement & Commercial Manager to lead procurement, commercial governance and contract management activities across Housing Services. This is an excellent opportunity for a commercially astute professional to oversee major service contracts, drive value for money, manage contractor performance and support service improvement across repairs, maintenance and investment programmes. The successful candidate will manage a small commercial team while helping shape procurement strategy, strengthen contract governance and support regulatory priorities including damp & mould and disrepair. Description Lead procurement and commercial activities across Housing Services. Manage procurement exercises for repairs, maintenance, major works, professional services and housing-related contracts. Ensure compliance with procurement legislation, governance requirements and Council policies. Oversee contract mobilisation, onboarding and demobilisation of contractors. Manage procurement routes including Dynamic Purchasing Systems (DPS), frameworks and direct awards. Maintain Housing Services' contract register and contract management systems. Provide commercial and contractual advice to operational teams and senior stakeholders. Oversee contract performance, KPI management, contractor compliance and commercial risk. Manage contract variations, change controls, extensions and renewals. Support pricing reviews, Schedule of Rates (SOR) management and value-for-money initiatives. Lead procurement planning, tender evaluations and contract award processes. Prepare reports, business cases, governance papers and procurement recommendations. Develop procurement procedures, guidance and contract management best practice. Support social value, sustainability and supplier diversity objectives. Build strong relationships with internal stakeholders, contractors, consultants and legal advisors. Lead and develop a team of Quantity Surveyors, Procurement Managers and Commercial Managers. Profile Significant experience in procurement, commercial management or contract management. Strong understanding of public sector procurement and governance requirements. Experience managing contractor mobilisation and demobilisation. Knowledge of housing repairs, maintenance, capital works or property services contracts. Strong commercial awareness including SOR contracts, valuations and cost control. Experience managing procurement exercises from strategy through to contract award. Proven track record of delivering value for money, efficiencies and commercial improvements. Strong stakeholder management, negotiation and communication skills. Experience leading and developing commercial or procurement teams. Ability to manage multiple priorities within a fast-paced operational environment. Job Offer Salary ranging from 66k- 70k Opportunity to shape procurement and commercial strategy across a large housing portfolio. Management responsibility for a growing commercial team. Exposure to high-profile repairs, maintenance and investment contracts. Hybrid working (3 days office / 2 days home). 30 days annual leave plus public holidays. Excellent Local Government Pension Scheme. Strong professional development and career progression opportunities. Collaborative team culture with the opportunity to make a genuine impact for residents.
As part of our growth, we are looking for a dedicated Multi-Skilled Operative to join our Damp, Mould and Disrepair Team here at Freebridge Community Housing, carrying out a wide range of maintenance and building tasks that help ensure our residents live in safe, warm and well-maintained homes. Drawing on your trade skills and experience, you will play a hands-on role in delivering high-quality remediation works - taking pride in the standard of everything you do and contributing to a service that puts residents at the heart of every decision. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Resolve damp, mould and condensation issues in customers' homes to a high standard, working in compliance with Awaab's Law and the Freebridge Standard Undertake a wide range of maintenance and construction tasks across multiple trade disciplines, diagnosing problems and taking ownership of their resolution to ensure all work is completed to the required standard Report directly to the Damp, Mould and Disrepair Surveyor on the progress, completion and any issues arising from tasks, maintaining clear and timely communication throughout Work collaboratively with the wider Compliance team to ensure the efficient and effective delivery of the damp, mould and disrepair service Deliver all works in line with industry best practice and Freebridge standards, with a consistent focus on achieving excellent customer satisfaction We are looking for someone who has A minimum of three years' experience working in their primary trade within a maintenance environment, demonstrating a strong and consistent track record of delivering high quality work At least one year's experience working across secondary or additional trades, with evidence of relevant training in secondary and tertiary trade skills The practical ability to complete the full range of tasks associated with multi-skilled working, including complete bathroom and kitchen replacements, floor and wall tiling, plaster repairs and painting Confidence in using ICT mobile systems to manage and update work orders efficiently whilst out in the field The ability to complete accurate and auditable paperwork, ensuring all works are recorded and signed off in a timely and compliant manner A full UK driving licence, as the role requires travel between properties across our area of operation Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £40,542.14 plus company van and fuel card Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
Aug 14, 2026
Full time
As part of our growth, we are looking for a dedicated Multi-Skilled Operative to join our Damp, Mould and Disrepair Team here at Freebridge Community Housing, carrying out a wide range of maintenance and building tasks that help ensure our residents live in safe, warm and well-maintained homes. Drawing on your trade skills and experience, you will play a hands-on role in delivering high-quality remediation works - taking pride in the standard of everything you do and contributing to a service that puts residents at the heart of every decision. Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across West and North Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our customers' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. Requirements Outline of key responsibilities Resolve damp, mould and condensation issues in customers' homes to a high standard, working in compliance with Awaab's Law and the Freebridge Standard Undertake a wide range of maintenance and construction tasks across multiple trade disciplines, diagnosing problems and taking ownership of their resolution to ensure all work is completed to the required standard Report directly to the Damp, Mould and Disrepair Surveyor on the progress, completion and any issues arising from tasks, maintaining clear and timely communication throughout Work collaboratively with the wider Compliance team to ensure the efficient and effective delivery of the damp, mould and disrepair service Deliver all works in line with industry best practice and Freebridge standards, with a consistent focus on achieving excellent customer satisfaction We are looking for someone who has A minimum of three years' experience working in their primary trade within a maintenance environment, demonstrating a strong and consistent track record of delivering high quality work At least one year's experience working across secondary or additional trades, with evidence of relevant training in secondary and tertiary trade skills The practical ability to complete the full range of tasks associated with multi-skilled working, including complete bathroom and kitchen replacements, floor and wall tiling, plaster repairs and painting Confidence in using ICT mobile systems to manage and update work orders efficiently whilst out in the field The ability to complete accurate and auditable paperwork, ensuring all works are recorded and signed off in a timely and compliant manner A full UK driving licence, as the role requires travel between properties across our area of operation Benefits What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: An Annual Salary of: £40,542.14 plus company van and fuel card Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service Exclusive Employee Discounts: Access amazing deals through our Reward Gateway Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme Charitable Leave: One day per year to volunteer for a cause you care about Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure Pension Scheme: A great pension scheme with generous employer contributions (up to 12%) Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.
Berry Recruitment is proud to offer a fantastic opportunity for a Minor Works Manager to join our team, working in partnership with Southampton City Council. Southampton City Council is seeking a proactive and experienced Minor Works Manager to lead and coordinate minor works and maintenance projects - with a specific focus on damp, mould, and condensation issues across housing estates. Are you ready for a challenge? Minor Works Manager - Start 20-27 October 2025 Location: Southampton Contract: 2 Months (Potential for Full-Time Employment) Hours: Monday to Thursday: 7:30am - 4:15pm Friday: 7:30am - 3:15pm Salary: Competitive Start Date: 20th of October (following vetting & interview) Car Required Parking Available Uniform Provided Key Responsibilities: Lead and manage a portfolio of minor works projects Specify and deliver remedial works addressing damp, mould, and condensation Collaborate with surveyors, contractors, and internal teams Ensure CDM compliance and health & safety standards Oversee project programming, finance, delivery, and resource scheduling This is a critical role in maintaining safe, healthy, and compliant living environments for residents. If you thrive in a busy setting and are passionate about making a difference, we want to hear from you! To Apply If you have the relevant Minor Works Manager skills ,damp, mould, and condensation issues (Bias) experience , and qualifications , and would like to discuss this opportunity further, please apply online now. We will review all Candidates and contact suitable candidates. Full job description will be provided. Please note: If you do not receive a response within 2 weeks of your application, unfortunately, you have not been selected on this occasion. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Oct 09, 2025
Full time
Berry Recruitment is proud to offer a fantastic opportunity for a Minor Works Manager to join our team, working in partnership with Southampton City Council. Southampton City Council is seeking a proactive and experienced Minor Works Manager to lead and coordinate minor works and maintenance projects - with a specific focus on damp, mould, and condensation issues across housing estates. Are you ready for a challenge? Minor Works Manager - Start 20-27 October 2025 Location: Southampton Contract: 2 Months (Potential for Full-Time Employment) Hours: Monday to Thursday: 7:30am - 4:15pm Friday: 7:30am - 3:15pm Salary: Competitive Start Date: 20th of October (following vetting & interview) Car Required Parking Available Uniform Provided Key Responsibilities: Lead and manage a portfolio of minor works projects Specify and deliver remedial works addressing damp, mould, and condensation Collaborate with surveyors, contractors, and internal teams Ensure CDM compliance and health & safety standards Oversee project programming, finance, delivery, and resource scheduling This is a critical role in maintaining safe, healthy, and compliant living environments for residents. If you thrive in a busy setting and are passionate about making a difference, we want to hear from you! To Apply If you have the relevant Minor Works Manager skills ,damp, mould, and condensation issues (Bias) experience , and qualifications , and would like to discuss this opportunity further, please apply online now. We will review all Candidates and contact suitable candidates. Full job description will be provided. Please note: If you do not receive a response within 2 weeks of your application, unfortunately, you have not been selected on this occasion. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Senior Building Surveyor - A public sector focused position, with a traditional firm and flexible working! My client are an established, traditional, Chartered Surveying practice, based in London, boasting a strong pipeline of work in the public sector field, who are now seeking a Senior Building Surveyor to join their close-knit team. This opportunity offers the successful Senior Building Surveyor true autonomy within a collaborative team, who's success relies on their peers. Benefits £55,000 - £65,000 Pension contribution Mobile, laptop and desk equipment provided Agile and home working 25 days annual leave + Christmas shut down + public holidays Continuous professional development Role and responsibilities The successful Senior Building Surveyor will deliver a range of services to social housing and public sector clients, from damp & mould inspections, party wall matters, to contract administration and project management works. As the chosen Senior Building Surveyor you'll develop existing clients, whilst driving new business and working closely with the team. Person specification This role will suit a chartered or non-chartered Senior Building Surveyor, who has relevant experience within similar sectors, who can hit the ground running on projects. MRICS qualified (Not essential) RICS accredited degree (Essential) A construction focused background within a private practice environment Commericially-minded and strong client management skills If you'd like to know more about this role or any other Building Surveying position, then get in touch below. Chris van Aurich - Senior Building Surveyor Associate Building Surveyor Building Surveyor Chartered Building Surveyor Qualified Building Surveyor Surveyor
Oct 07, 2025
Full time
Senior Building Surveyor - A public sector focused position, with a traditional firm and flexible working! My client are an established, traditional, Chartered Surveying practice, based in London, boasting a strong pipeline of work in the public sector field, who are now seeking a Senior Building Surveyor to join their close-knit team. This opportunity offers the successful Senior Building Surveyor true autonomy within a collaborative team, who's success relies on their peers. Benefits £55,000 - £65,000 Pension contribution Mobile, laptop and desk equipment provided Agile and home working 25 days annual leave + Christmas shut down + public holidays Continuous professional development Role and responsibilities The successful Senior Building Surveyor will deliver a range of services to social housing and public sector clients, from damp & mould inspections, party wall matters, to contract administration and project management works. As the chosen Senior Building Surveyor you'll develop existing clients, whilst driving new business and working closely with the team. Person specification This role will suit a chartered or non-chartered Senior Building Surveyor, who has relevant experience within similar sectors, who can hit the ground running on projects. MRICS qualified (Not essential) RICS accredited degree (Essential) A construction focused background within a private practice environment Commericially-minded and strong client management skills If you'd like to know more about this role or any other Building Surveying position, then get in touch below. Chris van Aurich - Senior Building Surveyor Associate Building Surveyor Building Surveyor Chartered Building Surveyor Qualified Building Surveyor Surveyor
Skilled in damp and mould diagnosis? Repairs Surveyor You will be working as an Interim Repairs Surveyor with an RP in Essex who are looking for someone to help deal with their incoming responsive repairs. This contract will be for 6 months, which will then result in an extension if everyone's happy. You will be on an hourly rate of £35+ per hour. You will not be required to go into the office often, you will spend most of your time on site. Repairs Surveyor Responsibilities Carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders. To monitor repairs in tenanted/void and leasehold properties including liaising with the contractor where necessary in respect of progress and variations. To post inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to required standard and authorise charges/variations. To undertake technical surveys on the housing stock, including leasehold flats, to identify and make accurate diagnosis of complex repairs, including specifying materials, work content trades and place the work with suitable contractor, managing the project/programme to produce solutions that can be over a prolonged period Responsible to undertake 100% post inspections of works completed for exclusions by the partnering contractors on a monthly basis, ensuring that works have been carried out to the correct quality and standard required. Undertaken by the RP's responsive repairs contractors and to arrange for rectification of any sub-standard works identified. To arrange for any refund or credit note for any overcharging of works that is identified Responsible to consider variation orders in accordance with the SAM contract, submitted by the partnering contractor, that maybe complex and contentious, and authorise payments up to the value of £5000 per works order, ensuring accurate information has been entered into the relevant IT system to comply with the RP's Financial Regulations and Standing Orders, and work within the authorised budgets. To authorise payments and maintain adequate records to comply with the RP's Financial Regulations and Standing Orders. Investigate, analyse and respond to customer complaints, suggestions, Freedom of Information requests and enquiries from Councillors and MP s concerning the work of the Property Services Team where required, taking appropriate action to address procedural deficiencies and ensuring the future service developments reflect the lessons learned. Deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. To liaise with and provide advice and support to the sections of Property and Housing Management Services and BBC on specific maintenance matters to help them maintain and provide the services they are responsible for and be the point of contact for staff when an enquiry from a customer is more complex. To be able to undertake discussions with Tenants in their home in a sensitive manner in connection with their day-to-day repair concerns, which may involve discussion of the applicants personal circumstances, ensuring confidentiality is maintained at all times, be aware of any potential safeguarding issues and follow BBC procedure for reporting. Deputise for the Repairs Service Manager during any period of absence or at any other time as requested and have the ability to advise and influence at senior level, in particular elected members & senior management of the partnering contract, providing complete and thorough analysis on issues/decisions made. Supervise the repair contractor on a daily basis with regards to quality of work and compliance with repair deadlines and have the ability to manage multiple priorities to ensure targets and deadlines are met and discuss any concerns with the contractor s manager/supervisor and use your initiative to resolve any disputes in a timely manner. Repairs Surveyor Essentials Experience and knowledge of the building maintenance industry including relevant experience in the inspection of domestic property and the remedy of maintenance problems. Experience of monitoring programmes and budgets. Extensive knowledge of Health & Safety legislation, including CDM regulations and Housing Health and Safety Rating System (HHSRS). Good level of IT skills, including word, Excel and design software. Experience of developing and sustaining effective working relationships and communications, both internally and externally, with a range of contacts. How do I apply for this Repairs Surveyor position? If this is of interest to you, or you know someone who might be a good fit for this Interim Repairs Surveyor position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Oct 07, 2025
Contractor
Skilled in damp and mould diagnosis? Repairs Surveyor You will be working as an Interim Repairs Surveyor with an RP in Essex who are looking for someone to help deal with their incoming responsive repairs. This contract will be for 6 months, which will then result in an extension if everyone's happy. You will be on an hourly rate of £35+ per hour. You will not be required to go into the office often, you will spend most of your time on site. Repairs Surveyor Responsibilities Carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders. To monitor repairs in tenanted/void and leasehold properties including liaising with the contractor where necessary in respect of progress and variations. To post inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to required standard and authorise charges/variations. To undertake technical surveys on the housing stock, including leasehold flats, to identify and make accurate diagnosis of complex repairs, including specifying materials, work content trades and place the work with suitable contractor, managing the project/programme to produce solutions that can be over a prolonged period Responsible to undertake 100% post inspections of works completed for exclusions by the partnering contractors on a monthly basis, ensuring that works have been carried out to the correct quality and standard required. Undertaken by the RP's responsive repairs contractors and to arrange for rectification of any sub-standard works identified. To arrange for any refund or credit note for any overcharging of works that is identified Responsible to consider variation orders in accordance with the SAM contract, submitted by the partnering contractor, that maybe complex and contentious, and authorise payments up to the value of £5000 per works order, ensuring accurate information has been entered into the relevant IT system to comply with the RP's Financial Regulations and Standing Orders, and work within the authorised budgets. To authorise payments and maintain adequate records to comply with the RP's Financial Regulations and Standing Orders. Investigate, analyse and respond to customer complaints, suggestions, Freedom of Information requests and enquiries from Councillors and MP s concerning the work of the Property Services Team where required, taking appropriate action to address procedural deficiencies and ensuring the future service developments reflect the lessons learned. Deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. To liaise with and provide advice and support to the sections of Property and Housing Management Services and BBC on specific maintenance matters to help them maintain and provide the services they are responsible for and be the point of contact for staff when an enquiry from a customer is more complex. To be able to undertake discussions with Tenants in their home in a sensitive manner in connection with their day-to-day repair concerns, which may involve discussion of the applicants personal circumstances, ensuring confidentiality is maintained at all times, be aware of any potential safeguarding issues and follow BBC procedure for reporting. Deputise for the Repairs Service Manager during any period of absence or at any other time as requested and have the ability to advise and influence at senior level, in particular elected members & senior management of the partnering contract, providing complete and thorough analysis on issues/decisions made. Supervise the repair contractor on a daily basis with regards to quality of work and compliance with repair deadlines and have the ability to manage multiple priorities to ensure targets and deadlines are met and discuss any concerns with the contractor s manager/supervisor and use your initiative to resolve any disputes in a timely manner. Repairs Surveyor Essentials Experience and knowledge of the building maintenance industry including relevant experience in the inspection of domestic property and the remedy of maintenance problems. Experience of monitoring programmes and budgets. Extensive knowledge of Health & Safety legislation, including CDM regulations and Housing Health and Safety Rating System (HHSRS). Good level of IT skills, including word, Excel and design software. Experience of developing and sustaining effective working relationships and communications, both internally and externally, with a range of contacts. How do I apply for this Repairs Surveyor position? If this is of interest to you, or you know someone who might be a good fit for this Interim Repairs Surveyor position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
One of my Local Authority clients based in North East Wales is looking for a Damp and Mould Surveyor on an interim basis for 6 months. Ideally you will: Based in a commutable distance (5 days on site, 6 visits a day) Have 2+ years experience within Damp and Mould Surveying in a social housing capacity. Important responsibilities include: Diagnose Damp and Mould issues Ability to write detailed in depth reports for external contractors (up to 20 pages) Raise works for contractors Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Oct 03, 2025
Contractor
One of my Local Authority clients based in North East Wales is looking for a Damp and Mould Surveyor on an interim basis for 6 months. Ideally you will: Based in a commutable distance (5 days on site, 6 visits a day) Have 2+ years experience within Damp and Mould Surveying in a social housing capacity. Important responsibilities include: Diagnose Damp and Mould issues Ability to write detailed in depth reports for external contractors (up to 20 pages) Raise works for contractors Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Building Surveyor Location: North West Leicestershire District Council Rate: £30.39 per hour (Inside IR35) Contract: Initial 3-month assignment Hours: Full-time North West Leicestershire District Council is seeking an experienced and proactive Building Surveyor to join their Responsive Repairs, Voids and Minor Works Team. This is a key technical role supporting the council's domestic rented housing portfolio, with a strong focus on quality assurance, compliance, and strategic asset management. Key Responsibilities As Building Surveyor, you will act as a senior professional advisor, delivering high-quality surveying services across a broad range of responsibilities: Lead defect diagnostics and resolution, including damp and mould cases Conduct measured surveys and prepare specifications, orders, and contract documentation Manage stock condition surveys, asset registers, and life cycle cost plans Support budget preparation, feasibility reporting, and financial monitoring Undertake inspections to identify statutory non-compliance and building fabric failures Support disrepair cases and attend court as a witness when required Oversee external contractors and ensure compliance with council policies and procedures Ensure adherence to Building Regulations, Planning, and CDM legislation Contribute to the Council's Zero Carbon roadmap and Minimum Energy Efficiency Standards Design and manage scopes of work, monitor progress, and evaluate completed projects Liaise with tenants to accommodate special requirements during works Provide technical advice for residential permission requests Lead or support project teams for new council buildings, acquisitions, and disposals What We're Looking For Strong technical expertise in building surveying and housing asset management Proven ability to manage complex projects and resolve disputes effectively Knowledge of relevant legislation and compliance standards Excellent communication and stakeholder engagement skills Experience working within local authority or public sector environments is desirable Additional Information Based within a supportive and professional team environment Opportunity to contribute to meaningful housing improvements across the district Initial 3-month contract with potential for extension If you're ready to bring your expertise to a forward-thinking council and help deliver high-quality housing services, we'd love to hear from you. Please get in touch with your CV and availability.
Oct 02, 2025
Contractor
Building Surveyor Location: North West Leicestershire District Council Rate: £30.39 per hour (Inside IR35) Contract: Initial 3-month assignment Hours: Full-time North West Leicestershire District Council is seeking an experienced and proactive Building Surveyor to join their Responsive Repairs, Voids and Minor Works Team. This is a key technical role supporting the council's domestic rented housing portfolio, with a strong focus on quality assurance, compliance, and strategic asset management. Key Responsibilities As Building Surveyor, you will act as a senior professional advisor, delivering high-quality surveying services across a broad range of responsibilities: Lead defect diagnostics and resolution, including damp and mould cases Conduct measured surveys and prepare specifications, orders, and contract documentation Manage stock condition surveys, asset registers, and life cycle cost plans Support budget preparation, feasibility reporting, and financial monitoring Undertake inspections to identify statutory non-compliance and building fabric failures Support disrepair cases and attend court as a witness when required Oversee external contractors and ensure compliance with council policies and procedures Ensure adherence to Building Regulations, Planning, and CDM legislation Contribute to the Council's Zero Carbon roadmap and Minimum Energy Efficiency Standards Design and manage scopes of work, monitor progress, and evaluate completed projects Liaise with tenants to accommodate special requirements during works Provide technical advice for residential permission requests Lead or support project teams for new council buildings, acquisitions, and disposals What We're Looking For Strong technical expertise in building surveying and housing asset management Proven ability to manage complex projects and resolve disputes effectively Knowledge of relevant legislation and compliance standards Excellent communication and stakeholder engagement skills Experience working within local authority or public sector environments is desirable Additional Information Based within a supportive and professional team environment Opportunity to contribute to meaningful housing improvements across the district Initial 3-month contract with potential for extension If you're ready to bring your expertise to a forward-thinking council and help deliver high-quality housing services, we'd love to hear from you. Please get in touch with your CV and availability.
Housing Repairs Complaints Surveyor required for what will initially be a 3-6 month temporary contract, but is likely to become a fixed term or permanent contract in the future. Hourly pay rate will be based on a yearly salary of 40,777 working 37 hours a week, Monday - Friday. DBS check will be carried out by the client once the successful candidate has been selected. Please disclose any criminal convictions at application stage. This is a mixed role to include office and home working, with visits to tenants' properties. A car driver with their own vehicle is required, and all visits are locally based. A candidate with previous experience working on the tools , in building , construction, repairs or maintenance , coupled with good computer, and organisational skills is required. Knowledge of mould and damp issues, and the upcoming Awaab's Law is highly desirable. Duties: Inspect repairs which have not been adequately described by the tenant or contractor Organise the placing and management of responsive maintenance and specific contracts for repair work in all trades and by appropriate specialists Organise schedules, manage contractors involving repair work which is not covered by current contract procedures Supervise contractors , scrutinise and undertake technical audits Organise minor works to rectify fire, flood damage Carry out site visits in relation to tenant and leaseholders complaints Advise tenants on easy remedies to protect their homes, security and energy saving Compile and calculate the cost of schedules of repair, liaise with the Council's loss adjusters, when required Investigate complaints received Benefits: 21.19 per hour Potential for a longer-term position in the future with an increased salary, hourly rate Experience required: Experience in repairs, defects, maintenance, voids Ability to inspect repairs and manage responsive maintenance and contractors Social housing experience is highly desirable Understanding of damp and mould issues Knowledge of the upcoming Awaab's Law is advantageous A confident and professional communicator Car driver with own transport Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Oct 02, 2025
Seasonal
Housing Repairs Complaints Surveyor required for what will initially be a 3-6 month temporary contract, but is likely to become a fixed term or permanent contract in the future. Hourly pay rate will be based on a yearly salary of 40,777 working 37 hours a week, Monday - Friday. DBS check will be carried out by the client once the successful candidate has been selected. Please disclose any criminal convictions at application stage. This is a mixed role to include office and home working, with visits to tenants' properties. A car driver with their own vehicle is required, and all visits are locally based. A candidate with previous experience working on the tools , in building , construction, repairs or maintenance , coupled with good computer, and organisational skills is required. Knowledge of mould and damp issues, and the upcoming Awaab's Law is highly desirable. Duties: Inspect repairs which have not been adequately described by the tenant or contractor Organise the placing and management of responsive maintenance and specific contracts for repair work in all trades and by appropriate specialists Organise schedules, manage contractors involving repair work which is not covered by current contract procedures Supervise contractors , scrutinise and undertake technical audits Organise minor works to rectify fire, flood damage Carry out site visits in relation to tenant and leaseholders complaints Advise tenants on easy remedies to protect their homes, security and energy saving Compile and calculate the cost of schedules of repair, liaise with the Council's loss adjusters, when required Investigate complaints received Benefits: 21.19 per hour Potential for a longer-term position in the future with an increased salary, hourly rate Experience required: Experience in repairs, defects, maintenance, voids Ability to inspect repairs and manage responsive maintenance and contractors Social housing experience is highly desirable Understanding of damp and mould issues Knowledge of the upcoming Awaab's Law is advantageous A confident and professional communicator Car driver with own transport Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Brand-new Opportunity for a Damp and Mould Surveyor Location: OxfordRate: £300 - £350 a day Title: Damp and Mould Surveyor Job Purpose:We are seeking a highly skilled and experienced Specialist Damp and Mould Building Surveyor to join our team. The successful candidate will be responsible for identifying, assessing, and managing issues related to damp, mould, and condensation in residential and commercial properties. This role is critical in ensuring the health, safety, and comfort of occupants, as well as maintaining the integrity of the building fabric. Key Responsibilities: Conduct detailed inspections and surveys of properties to diagnose causes of damp, mould, and condensation. Prepare comprehensive reports with findings, photographic evidence, and recommendations for remedial action. Advise on appropriate treatment methods and oversee the implementation of remedial works. Liaise with tenants, landlords, contractors, and internal teams to ensure effective communication and resolution of issues. Monitor and evaluate the effectiveness of treatments and ensure compliance with health and safety regulations. Maintain accurate records and ensure all work is carried out in accordance with relevant legislation and best practice. Provide expert advice and training to colleagues and stakeholders on damp and mould prevention and management. Support disrepair claims and legal proceedings with technical evidence and expert witness reports when required. Essential Skills & Experience: Proven experience in building surveying with a strong focus on damp and mould diagnostics. In-depth knowledge of building pathology, moisture ingress, ventilation systems, and remedial treatments. Excellent report writing and communication skills. Ability to work independently and manage a varied caseload. Strong understanding of relevant legislation, including the Housing Health and Safety Rating System (HHSRS). Proficient in using surveying tools and software. Qualifications: Knowledge of Building Pathology Membership of a relevant professional body (e.g., RICS, CIOB) is desirable. Valid UK driving licence (if site visits are required). Desirable Attributes: Experience working in social housing or local authority environments. Awareness of the impact of damp and mould on vulnerable tenants and a commitment to safeguarding. Knowledge of energy efficiency and retrofit measures. What to do next. If you are interested in this position, apply online today! #
Oct 02, 2025
Seasonal
Brand-new Opportunity for a Damp and Mould Surveyor Location: OxfordRate: £300 - £350 a day Title: Damp and Mould Surveyor Job Purpose:We are seeking a highly skilled and experienced Specialist Damp and Mould Building Surveyor to join our team. The successful candidate will be responsible for identifying, assessing, and managing issues related to damp, mould, and condensation in residential and commercial properties. This role is critical in ensuring the health, safety, and comfort of occupants, as well as maintaining the integrity of the building fabric. Key Responsibilities: Conduct detailed inspections and surveys of properties to diagnose causes of damp, mould, and condensation. Prepare comprehensive reports with findings, photographic evidence, and recommendations for remedial action. Advise on appropriate treatment methods and oversee the implementation of remedial works. Liaise with tenants, landlords, contractors, and internal teams to ensure effective communication and resolution of issues. Monitor and evaluate the effectiveness of treatments and ensure compliance with health and safety regulations. Maintain accurate records and ensure all work is carried out in accordance with relevant legislation and best practice. Provide expert advice and training to colleagues and stakeholders on damp and mould prevention and management. Support disrepair claims and legal proceedings with technical evidence and expert witness reports when required. Essential Skills & Experience: Proven experience in building surveying with a strong focus on damp and mould diagnostics. In-depth knowledge of building pathology, moisture ingress, ventilation systems, and remedial treatments. Excellent report writing and communication skills. Ability to work independently and manage a varied caseload. Strong understanding of relevant legislation, including the Housing Health and Safety Rating System (HHSRS). Proficient in using surveying tools and software. Qualifications: Knowledge of Building Pathology Membership of a relevant professional body (e.g., RICS, CIOB) is desirable. Valid UK driving licence (if site visits are required). Desirable Attributes: Experience working in social housing or local authority environments. Awareness of the impact of damp and mould on vulnerable tenants and a commitment to safeguarding. Knowledge of energy efficiency and retrofit measures. What to do next. If you are interested in this position, apply online today! #
Disrepair Surveyor Leyland, Lancashire Permanent £40,000+ We are currently working on behalf of a social housing provider in Lancashire, to recruit for a Disrepair Surveyor on a permanent basis. The purpose of the role will predominately be to carry out surveys across their housing stock, with particular focus on damp, mould and condensation click apply for full job details
Sep 27, 2025
Full time
Disrepair Surveyor Leyland, Lancashire Permanent £40,000+ We are currently working on behalf of a social housing provider in Lancashire, to recruit for a Disrepair Surveyor on a permanent basis. The purpose of the role will predominately be to carry out surveys across their housing stock, with particular focus on damp, mould and condensation click apply for full job details
Disrepair Surveyor - Social Housing Association (South West, UK) We are seeking an experienced Disrepair Surveyor to join our dedicated team at a leading social housing association in the South West. In this critical role, you will assess and manage disrepair cases, ensuring our tenants' homes are maintained to the highest standards of safety and quality. Key Responsibilities: Conduct thorough property inspections to identify and diagnose disrepair issues, including damp, mould, structural defects, and other housing-related concerns. Prepare detailed technical reports, including photographic evidence, cost estimates, and recommendations for remedial works. Collaborate with contractors, maintenance teams, and legal departments to ensure timely and effective resolution of disrepair claims. Liaise with tenants, providing clear communication and support throughout the disrepair process, ensuring a positive resident experience. Ensure compliance with relevant legislation, including the Homes (Fitness for Human Habitation) Act 2018 and other regulatory standards. Maintain accurate records of inspections, correspondence, and case progress using internal systems. Support the association in mitigating legal risks by providing expert advice and evidence for disrepair claims. Skills and Experience: Proven experience as a surveyor, ideally within social housing or property management, with a focus on disrepair or maintenance. Strong technical knowledge of building pathology, construction, and housing standards. Excellent diagnostic and problem-solving skills, with the ability to assess complex disrepair issues. Familiarity with relevant UK housing legislation and health and safety regulations. Exceptional communication and interpersonal skills, with the ability to engage effectively with tenants, colleagues, and external stakeholders. Relevant qualifications, such as a degree or diploma in surveying, building construction, or a related field (e.g., RICS, CIOB, or equivalent). Proficiency in report writing and the use of IT systems for case management. A proactive, empathetic approach with a commitment to delivering high-quality services to tenants.
Sep 24, 2025
Full time
Disrepair Surveyor - Social Housing Association (South West, UK) We are seeking an experienced Disrepair Surveyor to join our dedicated team at a leading social housing association in the South West. In this critical role, you will assess and manage disrepair cases, ensuring our tenants' homes are maintained to the highest standards of safety and quality. Key Responsibilities: Conduct thorough property inspections to identify and diagnose disrepair issues, including damp, mould, structural defects, and other housing-related concerns. Prepare detailed technical reports, including photographic evidence, cost estimates, and recommendations for remedial works. Collaborate with contractors, maintenance teams, and legal departments to ensure timely and effective resolution of disrepair claims. Liaise with tenants, providing clear communication and support throughout the disrepair process, ensuring a positive resident experience. Ensure compliance with relevant legislation, including the Homes (Fitness for Human Habitation) Act 2018 and other regulatory standards. Maintain accurate records of inspections, correspondence, and case progress using internal systems. Support the association in mitigating legal risks by providing expert advice and evidence for disrepair claims. Skills and Experience: Proven experience as a surveyor, ideally within social housing or property management, with a focus on disrepair or maintenance. Strong technical knowledge of building pathology, construction, and housing standards. Excellent diagnostic and problem-solving skills, with the ability to assess complex disrepair issues. Familiarity with relevant UK housing legislation and health and safety regulations. Exceptional communication and interpersonal skills, with the ability to engage effectively with tenants, colleagues, and external stakeholders. Relevant qualifications, such as a degree or diploma in surveying, building construction, or a related field (e.g., RICS, CIOB, or equivalent). Proficiency in report writing and the use of IT systems for case management. A proactive, empathetic approach with a commitment to delivering high-quality services to tenants.
Teqniq is searching for a Maintenance Surveyor to work in the public sector. 36 hours per week. 3 months contract. 09:00-17:00 Job description: The position of Maintenance Surveyor will undertake a variety of tasks pertaining to the effective management of responsive repairs to dwellings, communal areas, garages and void properties. The post will be dexterous such that the post holders are able to apply their experience, skills and abilities to any of the following activities. Delivery of responsive repairs to HRA dwellings Delivery of responsive repairs to HRA communal areas Delivery of repairs to void properties Delivery of repairs to garages Delivery of Aids and Adaptations works Delivery of Health & Safety Estate Inspections Dealing with legal Housing Disrepair cases Accurate systematic diagnosis of causes and remedial works for dealing with damp and mould including wide range of diagnostic skills. Ideal candidate will have experience of Pre and Post Inspections. Experience of working in voids, disrepairs, minor works and complaints. Experience of asbestos awareness and understand SOR codes. TEQ-0925-RQ INDJS1 Disclaimer : On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.
Sep 23, 2025
Full time
Teqniq is searching for a Maintenance Surveyor to work in the public sector. 36 hours per week. 3 months contract. 09:00-17:00 Job description: The position of Maintenance Surveyor will undertake a variety of tasks pertaining to the effective management of responsive repairs to dwellings, communal areas, garages and void properties. The post will be dexterous such that the post holders are able to apply their experience, skills and abilities to any of the following activities. Delivery of responsive repairs to HRA dwellings Delivery of responsive repairs to HRA communal areas Delivery of repairs to void properties Delivery of repairs to garages Delivery of Aids and Adaptations works Delivery of Health & Safety Estate Inspections Dealing with legal Housing Disrepair cases Accurate systematic diagnosis of causes and remedial works for dealing with damp and mould including wide range of diagnostic skills. Ideal candidate will have experience of Pre and Post Inspections. Experience of working in voids, disrepairs, minor works and complaints. Experience of asbestos awareness and understand SOR codes. TEQ-0925-RQ INDJS1 Disclaimer : On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.
I would love to see CVs for a Damp and Mould Surveyor to join a well-established housing association based in Portishead, just west of Bristol. The ideal candidate will have previous experience working within the social housing sector and be confident managing a varied portfolio of projects related to damp, mould, and disrepair. Benefits of the Damp and Mould Surveyor role: Competitive hourly rate Flexible/hybrid working Mileage allowance Key responsibilities of the Damp and Mould Surveyor role: Work closely with the Home Repairs Service team to deliver a full range of building surveying services and project support Manage your own portfolio, including scoping and overseeing day-to-day works Handle HHSRS cases and complex projects from inception to completion Produce detailed reports and specifications, including those supporting Section 20 notices, damp & mould cases, and disrepair claims Damp and Mould Surveyor requirements: HHSRS qualification HNC or HND in a relevant field Proven experience within the social housing sector If you're interested in this Damp and Mould Surveyor opportunity, get in touch with Lily on (phone number removed) or email (url removed) for more details.
Sep 23, 2025
Full time
I would love to see CVs for a Damp and Mould Surveyor to join a well-established housing association based in Portishead, just west of Bristol. The ideal candidate will have previous experience working within the social housing sector and be confident managing a varied portfolio of projects related to damp, mould, and disrepair. Benefits of the Damp and Mould Surveyor role: Competitive hourly rate Flexible/hybrid working Mileage allowance Key responsibilities of the Damp and Mould Surveyor role: Work closely with the Home Repairs Service team to deliver a full range of building surveying services and project support Manage your own portfolio, including scoping and overseeing day-to-day works Handle HHSRS cases and complex projects from inception to completion Produce detailed reports and specifications, including those supporting Section 20 notices, damp & mould cases, and disrepair claims Damp and Mould Surveyor requirements: HHSRS qualification HNC or HND in a relevant field Proven experience within the social housing sector If you're interested in this Damp and Mould Surveyor opportunity, get in touch with Lily on (phone number removed) or email (url removed) for more details.
