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Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.

A renowned contractor is seeking a Site Manager in Guildford to oversee the internal fit-out of a luxury £4m countryside residence. This client-facing role involves managing subcontractors and ensuring project delivery on time and budget. Candidates should have experience with high-end projects, a solid understanding of bespoke fit-out techniques, and excellent communication skills. Offering a competitive salary of up to £65,000 plus benefits, this is an opportunity to lead a standout project in a beautiful location.

We're seeking a seasoned Community Manager Team Lead to become part of our exceptional Rapport team based in central Manchester. You'll be joining a growing and collaborative EMEA team of 24, spread across the region but closely connected in how they work. The team is excited to welcome a new colleague who will play an important on site role, helping to cultivate an engaged, positive workplace community. In this position, you'll support employee satisfaction, act as a key point of contact for day to day queries, and help ensure a smooth, supportive experience for everyone on site. Our client is a fast expanding, globally recognised American banking and financial services organisation. This role presents a fantastic opportunity to contribute to a large scale global alignment project while delivering an elevated, hotel style service experience to stakeholders at every level. Type of contract Full-time, Permanent Hours 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Managing, training, and continuously engaging with the team to ensure high levels of productivity. Working alongside the team to ensure efficient and outstanding service levels are delivered at all times. Driving local engagement and increasing staff satisfaction through on site initiatives. Being the on site presence of Facilities, Hospitality, and Concierge services across all floors. Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders. Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time. Providing a "one stop shop" for all on floor related issues, all hospitality and concierge services, managing a high volume workload. Ensuring the correct H&S procedures are followed and documented. This is to include but not limited to H&S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures. Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable. Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team. Being involved in staff events from the social aspect to planning and implementing with the office leadership team. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together Build strong rapport quickly with key stakeholders, including clients, visitors, and VIPs. Maintain exceptional personal presentation and demonstrate outstanding interpersonal skills. Be proactive, organised, adaptable, and detail focused, with strong time management skills and a desire to learn and develop. Bring creativity and the ability to think innovatively, offering fresh ideas and solutions. Approach complaints or issues with confidence and professionalism. Remain calm, clear headed, and decisive under pressure, while demonstrating confidence, discretion, and diplomacy. Ideally have prior customer service experience in a similar environment, such as corporate settings, luxury hospitality, or airlines. About us Rapport Guest Services is a multi award winning company, delivering front and back of house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . We will contact applicants within 5 7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

We are looking for an experienced and enthusiastic Community Manager to join our Leisure team at Enable! This is a great opportunity to play a key role in supporting the smooth running and growth of Barn Elms Boathouse, with a particular focus on membership administration, junior racing squad support, fundraising, and community engagement. About Us Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people's lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 30 days of annual leave (plus 8 bank holidays) Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Reports to: Boathouse Operations Manager Based: Barn Elms Boathouse Contract: Fixed Term Contract (Maternity Leave Cover) until 28th February 2027 Work Arrangement: 30 hours per week, On-Site Role Overview The Leisure Team are passionate about benefitting the local community through sports and leisure activities. We are experts in our service and pride ourselves on our customer experience and inclusivity through affordable or complementary programmes reaching those that need it the most. The leisure team want to enrich all lives within Wandsworth leading on the needs of the community, delivering programmes that reach out to local places and people, removing barriers and increasing access to activity. The Community Manager will act as a central administrative and coordination point, the role helps reduce operational pressure on coaches while ensuring members, athletes, and families are well supported and informed. A key focus of this role during the maternity cover period is supporting fundraising and securing external funding to benefit the long-term sustainability of the boathouse. Main Duties/Responsibilities Manage adult and squad membership administration, ensuring all rowers are correctly registered, onboarded, and recorded, with memberships and payments monitored and followed up as required. Oversee Direct Debit and payment processes for adult members, including monitoring rejected payments and liaising with members to resolve issues in a timely manner. Coordinate and manage invoicing for junior squad race fees, including tracking attendance, calculating charges, issuing invoices, and responding to parent or guardian queries. Support the planning and delivery of fundraising activities in collaboration with the Operations Manager, including event coordination, volunteer support, communications, and follow-up. Research and support applications for external funding and grants, maintaining appropriate records and reporting, particularly during the maternity cover period. Communicate clearly and consistently with stakeholders including coaches, parents, volunteers, schools, and partners. Assist the Operations Manager when needed on Service Level Agreements and Boat Hire Organise and manage Barn Elms kit distribution, including running the kit window twice per year and maintaining relevant records. Maintain accurate and up-to-date squad membership and database records, ensuring required documentation is received, and data is consistent in coordination with Racing Squad Coaches. Support community outreach and development initiatives, including engagement with schools and community groups, rowing taster sessions, and recruitment activities. Provide strategic and administrative support to racing squad programmes, including coordination of communications, race-day logistics, and administrative tasks to reduce coaching workload. Act as a central administrative point of contact for racing squad lead coaches and assist with coaching delivery where required. Work with your line manager to identify your own support needs and undertake continual personal and professional development. To comply with Enable's Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding. To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients. To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination. Ensure data is kept securely in line with data protection law and Enable LC's procedures. To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns. To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post. Assist with any duties, events or activities hosted by Enable. Skills and Experience Experience working with Rowing Clubs/ Rowing Coaches preferred BR level 2 coaching qualification & power boat licence (Desired not required) This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

Duty Manager - Battersea We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place! Benefits Career progression and learning opportunities Contracted hours with the opportunity to increase your earnings by personal training A stunning work environment Holiday, pension and your birthday off! A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment About Us Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host; A Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/ Spa, an extensive Group Exercise programme, Personal Training, Beauty Therapy rooms, areas for relaxation and wider wellbeing services. We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too. Your role The job of Duty Manager is to support the Club Manager in delivering a 5 experience for the residents, guests and external contractors at the development. The role entails a blend of operational, fitness and customer service duties. Operational: Opening or closing the facility overseeing the day to day running of the facility including, health and safety checks, pool testing, ensuring exceptional brand standards are being met Fitness: Taking customers through fitness assessments, prescribe exercise programmes, instruct group exercise classes and pick up interest for personal training to instruct when off shift Customer service: Being the first point of contact for all enquiries, delivering exemplary levels of customer service, answering telephone calls and emails. Our customers are typically high net worth individuals, within the estate you also work with their management team and your colleagues within the leisure team, lots of relationships to balance and the need to ensure you're always at your best and exceeding expectations! This unique hybrid position of Duty Manager / Personal Trainer offers two stable career pathways, one is leisure management and the other is to have a really successful PT client base - both equally as available from this position! We are currently able to offer a Full time 40 hour and a Part Time 32 hour contract per week for this position. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends. Qualifications and Experience A fitness qualification (minimum level 2) Two years fitness industry experience and ideally in a 5-star or luxury environment Swimming pool or pool plant operations experience Good written and verbal communication skills The ability to use Microsoft Word and Excel to a good standard RLSS Emergency Responder qualified or willing to undertake Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!

Health & Safety Manager Location: Farnborough base with travel across South East England Ideal location: South East London Salary: £43,000 - £61,000 + Bonus + Excellent Benefits Lead the safety culture of a major UK commercial vehicle network - ideally automotive/trucks. We are seeking a Group Health & Safety Manager with ideally a background in automotive/trucks, to drive and evolve safety strategy across multiple UK sites. This is a hybrid role, offering a combination of site/office-based work across various depots and remote working flexibility, while servicing depots throughout the South East. This position suits someone based in South East London or nearby, offering excellent access to multiple depots across the region. The Role Work closely with senior leadership to develop, implement and embed the Health & Safety strategy, ensuring full compliance while creating a proactive safety culture across all UK legal entities Expect a highly visible leadership role, balancing strategic planning, site engagement, auditing and stakeholder management Frequent travel between sites will be required (approximately 50-70%), with occasional overnight stays Key Responsibilities Strategic Leadership Develop, implement, and continuously improve the company's Health & Safety strategy and framework Act as the lead H&S expert across the business Drive continuous improvement in safety culture and operational standards Align safety initiatives with business growth and sustainability goals Leadership & Engagement Coach and support site leadership teams to deliver strong H&S performance Champion best practice and embed a proactive safety culture Lead implementation of a digital H&S training platform Build relationships with regulators, suppliers, contractors, and key stakeholders Represent the organisation in industry forums and external safety discussions Audit, Risk & Incident Management Lead a programme of scheduled and ad-hoc safety audits across multiple sites Oversee incident investigations, root cause analysis, and corrective actions Ensure effective risk management and hazard mitigation Maintain and test emergency preparedness plans Act as lead coordinator with insurers on personal injury claims Reporting & Performance Analyse safety performance data and trends Produce monthly H&S performance reports for senior leadership Monitor safety KPIs and deliver targeted intervention programmes Support development of annual H&S budgets and improvement plans What We're Looking For Degree qualified (or equivalent) in Health & Safety or related discipline Strong knowledge of UK H&S legislation and regulatory frameworks Proven experience developing and implementing H&S management systems Demonstrated ability to improve safety performance and lead cultural change Experience managing risk, incidents, and compliance programmes Confident communicator able to influence at all levels of the organisation Analytical mindset with experience interpreting safety data and trends Self-motivated with the ability to work independently and manage multiple sites Flexible approach with willingness to travel regularly across the South East Experience in the automotive industry, ideally trucks/commercial vehicles - highly desirable What's on Offer £43,000 - £61,000 salary (DOE) 15% Performance bonus scheme Hybrid working - office + remote 24 days annual leave + carry over option Duvet Day Private medical insurance Life assurance Company pension (up to 5% contribution) Recognition awards and incentive schemes Why Join? This is an opportunity to shape the safety culture of a growing automotive/truck-focused organisation, working with senior leadership to drive meaningful improvements across multiple operational sites. You'll join a collaborative, fast-moving hybrid environment where innovation, sustainability, and people development are at the heart of the business. Ready to lead safety at group level in the automotive/truck sector with hybrid flexibility? Contact Louise at One to One Personnel Apply now and make a real impact.

The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. CSMs operate within a pooled, scale-focused model designed to support a large and growing customer portfolio through an always on digital approach, complemented by 1 to many engagements and signal driven prioritization. This ensures human engagement is focused where it drives the greatest impact. The role blends time bound ownership of a defined set of customers with shared, signal based success motions across the broader portfolio. We are an AI powered strategic growth engine, partnering with customers to realize the full impact of Miro as an AI driven operating system for modern work. The team collaborates with customers to accelerate innovation, strengthen collaboration, and enable new ways of working. By leveraging product insights, lifecycle signals, and scalable engagement strategies, Shared Success CSMs drive measurable outcomes in retention, adoption, and expansion across a global and diverse customer base. About the Role As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. This role is designed for self starters who thrive in dynamic environments and are quick to adapt, continuously learning and evolving as priorities shift. You will balance direct customer engagement with signal driven prioritization, managing a portfolio of customers while leveraging product signals, lifecycle triggers, and health indicators to determine when and how to engage. Working alongside a global team, you will contribute to scalable programs, experiments, and playbooks that help thousands of customers realize value from Miro. Success in this role requires curiosity, ownership, strong organization, and the ability to use data, technology, and emerging AI capabilities to drive meaningful customer outcomes. Success in this role requires strong AI fluency, a consultative mindset, and the ability to engage confidently with stakeholders from individual users to C level executives. You bring experience partnering with engineering, product, and design leaders, and can translate business goals into actionable, value driven outcomes using Miro. What you'll do Own outcomes across a portfolio of customers, with a focus on driving adoption, retention, and expansion Use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and prioritize engagement Engage customers at key moments in their journey, including onboarding, adoption, and renewal risk, to drive measurable business outcomes Execute and iterate on scalable programs and playbooks that accelerate activation, deepen adoption, and support long term value realization Deliver targeted engagements as needed (e.g. workshops, Miro Days, and virtual sessions) for high impact opportunities and risks within your portfolio Advise customers on best practices to embed Miro into core workflows and improve collaboration and innovation Partner cross functionally with Sales, Product, Support, and Education by sharing customer insights, escalating friction points, and contributing to solutions that improve the customer experience Maintain accurate account data and documentation in Gainsight and internal systems to ensure visibility and continuity Contribute insights and patterns from your portfolio to help improve team programs, playbooks, and overall customer experience at scale What you'll need 3+ years of experience in customer facing roles within SaaS, fintech, technology, or consulting environments Demonstrated AI fluency, with the ability to leverage AI and automation to enhance customer engagement and scale impact Consultative mindset with experience in consulting a major plus, demonstrating the ability to guide customers through discovery, challenge assumptions, and align solutions to business outcomes Experience engaging with C level stakeholders and partnering with engineering, product, and design leadership teams Strong organizational and prioritization skills, with the ability to manage multiple engagements in a fast paced, signal driven environment Comfort using data, product insights, and customer health indicators to inform decisions and drive targeted engagement A self starter mindset with a high degree of ownership, curiosity to experiment, and the ability to take ideas from concept through execution and iteration Ability to quickly adapt and learn in a dynamic environment, pivoting based on new information, signals, and business needs Clear and confident communication skills, with the ability to engage customers across industries, roles, and levels of maturity Confidence contributing ideas, challenging the status quo, and influencing team discussions Experience with tools such as Gainsight, Salesforce, Slack, Gong, Gemini, Claude or other advanced AI technologies used for building new workflows is a plus Fluency in English and at least one additional language (Spanish, Dutch, or French) is a plus What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location specific benefits, please refer to our Global Miro benefits board.

Food & Beverage Supervisor Location: Seaham Hall, County Durham Salary: £26,500 per annum (to be discussed at interview, dependent on experience) Plus: Share of service charge (approximately £2,000 per year) Hours: Full-time, 40+ hours per week (including weekends and bank holidays) About Seaham Hall Seaham Hall is an award-winning luxury resort on the Durham coastline, renowned for exceptional hospitality, fine dining, and outstanding guest experiences. With accolades including Gold Winner at the North East England Tourism Awards for five consecutive years, North of England Hotel of the Year 2023 (Sunday Times), and shortlisted for Small Hotel at the Visit England Awards 2026, we pride ourselves on excellence in everything we do. We are now seeking a Food & Beverage Supervisor to join our vibrant team, delivering outstanding dining experiences in the Dining Room restaurant and Harveys Bar. The Role As Food & Beverage Supervisor, you will play a key role in supporting the Restaurant Manager and working closely with the Kitchen and Food & Beverage teams to ensure seamless service and consistently high standards. You will lead by example on the floor, ensuring every guest enjoys a memorable 5-star dining experience. The Ideal Candidate You will be a motivated, professional, and service-driven individual with a passion for hospitality. You will have: A minimum of 2 years' experience in hospitality (restaurant and/or bar) Excellent customer service and communication skills Strong attention to detail, ensuring 5-star service standards are met Confidence using computer systems, including Microsoft Office and Simphony EPOS The ability to interact professionally with management, colleagues, and guests A positive, team-focused attitude with the ability to work independently A well-presented appearance, representing the brand at all times Own transport due to location Key Responsibilities Deliver attentive, personalised service throughout the guest dining experience Anticipate and respond to special requests professionally Assist with the cleanliness and organisation of all working areas Actively upsell menu items, including starters, desserts, and beverages Attend work consistently well-groomed and in full uniform Participate in training and develop strong menu knowledge to confidently guide and recommend to guests Benefits Comprehensive in-house training as part of your induction Clear progression opportunities for the right candidate Competitive salary plus service charge share Reward and recognition schemes, including Employee of the Month Monthly and annual team incentives Access to Stream employee benefits, including a B&Q discount card Workplace wellness programme Participation in charity events and fundraising initiatives Be part of our Sustainable Team scheme, prioritising people and planet Up to 20% team member discount on gift vouchers and spa experiences Work-based pension scheme (subject to eligibility) Uniform provided Free onsite parking If you're ready for a rewarding challenge and have the skills, talent, and passion to thrive in a luxury hospitality environment, we would love to hear from you. Apply today and take the next step in your hospitality career at Seaham Hall.