Store Manager Guildford up to 42,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of Guildford. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35583
Feb 25, 2026
Full time
Store Manager Guildford up to 42,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of Guildford. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include : Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information BH35583
Job Title Branch Manager Location North Kent Salary Up to £55,000 OTE, Including up to £4,000 Car Allowance or Company Car Benefits 33 days paid holiday plus your birthday off Pension and life insurance Profit share bonus scheme Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee assistance programme About the Role of Branch Manager Our client is a leading estate agency group with over 100 high street locations across the South East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys. As a Branch Manager, you'll be running your branch as if it were your own by shaping success and driving profitability through motivating teams, driving performance, and ensuring outstanding customer service. This hands on, varied role combines leadership, coaching, and property expertise. If you are an experienced estate agency professional with leadership skills, ambitious, energetic, and thrive in a fast paced environment, this is your opportunity to grow and succeed. Responsibilities Lead and inspire branch team through morning meetings, coaching and mentoring Generate new business opportunities and identify quality leads Value properties and present them to the market for the best possible results Monitor market trends and establish yourself as a local property expert Drive business performance and profitability in the branch Build strong customer and client relationships to secure repeat business Contribute to a culture of high performance, collaboration and positivity Experience Required Proven success in estate agency with the ability to motivate and develop teams A passion for developing relationships, with a strong work ethic and positive energy Track record of converting valuations into listings and sales Strong customer focus with excellent interpersonal and negotiation skills Drive, ambition and ability to work under pressure A collaborative approach and a genuine passion for delivering exceptional service Contact For more information regarding the role of Branch Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Feb 25, 2026
Full time
Job Title Branch Manager Location North Kent Salary Up to £55,000 OTE, Including up to £4,000 Car Allowance or Company Car Benefits 33 days paid holiday plus your birthday off Pension and life insurance Profit share bonus scheme Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee assistance programme About the Role of Branch Manager Our client is a leading estate agency group with over 100 high street locations across the South East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys. As a Branch Manager, you'll be running your branch as if it were your own by shaping success and driving profitability through motivating teams, driving performance, and ensuring outstanding customer service. This hands on, varied role combines leadership, coaching, and property expertise. If you are an experienced estate agency professional with leadership skills, ambitious, energetic, and thrive in a fast paced environment, this is your opportunity to grow and succeed. Responsibilities Lead and inspire branch team through morning meetings, coaching and mentoring Generate new business opportunities and identify quality leads Value properties and present them to the market for the best possible results Monitor market trends and establish yourself as a local property expert Drive business performance and profitability in the branch Build strong customer and client relationships to secure repeat business Contribute to a culture of high performance, collaboration and positivity Experience Required Proven success in estate agency with the ability to motivate and develop teams A passion for developing relationships, with a strong work ethic and positive energy Track record of converting valuations into listings and sales Strong customer focus with excellent interpersonal and negotiation skills Drive, ambition and ability to work under pressure A collaborative approach and a genuine passion for delivering exceptional service Contact For more information regarding the role of Branch Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
The opportunity to help organise one of the world's biggest global health events in 2028. Job title: ICTMM Events Manager Reports to : CEO Hours of work : Part time initially, moving to Full-time Salary : £35,000 - £40,000 per annum FTE, subject to experience Job type : Fixed term contract to end September 2028 Location: London Office + Travel Job summary The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health. In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK. ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO). The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers. The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event. The role requires an able self-starter who understands the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests. There will be some travel to Liverpool and the role would require some overnight stays there before and during the event. The candidate needs to have excellent event and project management skills, communication and relationship building skills, and be organised and flexible with a great attention to detail. They should be as comfortable developing an events strategy as answering queries about tickets sales and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager. The role will start as three days per week and then move to be full time as we approach the event. The current expected timings are: 1 April 2026 to 31 March 2027 - 21 hours/3 days per week 1 April 2027 to 30 September 2028 - 35 hours/ 5 days per week Up to 1 April 2027 the role will be office-based in our London (Bloomsbury) offices, although there is flexibility to set your own days between Tuesday to Fridays (working hours must include our core times of 10am - 4pm). The role may also require work in the evenings or weekends and potential time staying in Liverpool. Main responsibilities Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly - including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties Work with RSTMH CEO to recruit Scientific Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality and accessible Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event Help coordinate meetings of the ICTMM Committees where needed Assist the PCO with activities to maximise attendance to the event Help organise travel and accommodation, plus assist with visas for speakers and sponsored attendees Oversight and responsibility for the budget and re-forecasting of income and expenditure for the event Work with the PCO on the logistics of the event management e.g., exhibition space and registration Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics Establish and manage a system to monitor and evaluate progress towards ICTMM 2028 Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team Develop systems and processes to ensure we capture all data from ICTMM into our CRM Person specification Strong event and project management and organisational skills Excellent problem-solving skills with a proactive approach and mind-set Excellent communication skills, both written and verbal Experience working on long-lead times for large events, with involvement in all aspects of the event planning process Brilliant time management and task prioritisation skills Meticulous attention to detail Good writing skills and ability to produce creative content Relationship building skills, being able to inspire others and bring them with you Professional and articulate Experienced team player - able to fit in and work with other team members Interest in tropical medicine and international health At least 3 years' proven track record of managing and delivering successful national and, ideally, international events, measured in terms of attendance, budgets, and achieving sponsorship Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028 Experience working with PCOs, Committees, and ideally Board members and high-profile speakers Numerate with experience of budget management including forecasting and financial monitoring Experience of working with a CRM system, running reports and analysing data as needed Willingness to work unsocial hours, and to travel outside of London, with reasonable notice The deadline for this role is 5pm GMT 4th March. N.B. We will be interviewing candidates as applications are received and so may close the application process early. Please do apply as soon as possible. To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter). No agencies please.
Feb 25, 2026
Full time
The opportunity to help organise one of the world's biggest global health events in 2028. Job title: ICTMM Events Manager Reports to : CEO Hours of work : Part time initially, moving to Full-time Salary : £35,000 - £40,000 per annum FTE, subject to experience Job type : Fixed term contract to end September 2028 Location: London Office + Travel Job summary The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health. In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK. ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO). The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers. The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event. The role requires an able self-starter who understands the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests. There will be some travel to Liverpool and the role would require some overnight stays there before and during the event. The candidate needs to have excellent event and project management skills, communication and relationship building skills, and be organised and flexible with a great attention to detail. They should be as comfortable developing an events strategy as answering queries about tickets sales and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager. The role will start as three days per week and then move to be full time as we approach the event. The current expected timings are: 1 April 2026 to 31 March 2027 - 21 hours/3 days per week 1 April 2027 to 30 September 2028 - 35 hours/ 5 days per week Up to 1 April 2027 the role will be office-based in our London (Bloomsbury) offices, although there is flexibility to set your own days between Tuesday to Fridays (working hours must include our core times of 10am - 4pm). The role may also require work in the evenings or weekends and potential time staying in Liverpool. Main responsibilities Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly - including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties Work with RSTMH CEO to recruit Scientific Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality and accessible Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event Help coordinate meetings of the ICTMM Committees where needed Assist the PCO with activities to maximise attendance to the event Help organise travel and accommodation, plus assist with visas for speakers and sponsored attendees Oversight and responsibility for the budget and re-forecasting of income and expenditure for the event Work with the PCO on the logistics of the event management e.g., exhibition space and registration Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics Establish and manage a system to monitor and evaluate progress towards ICTMM 2028 Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team Develop systems and processes to ensure we capture all data from ICTMM into our CRM Person specification Strong event and project management and organisational skills Excellent problem-solving skills with a proactive approach and mind-set Excellent communication skills, both written and verbal Experience working on long-lead times for large events, with involvement in all aspects of the event planning process Brilliant time management and task prioritisation skills Meticulous attention to detail Good writing skills and ability to produce creative content Relationship building skills, being able to inspire others and bring them with you Professional and articulate Experienced team player - able to fit in and work with other team members Interest in tropical medicine and international health At least 3 years' proven track record of managing and delivering successful national and, ideally, international events, measured in terms of attendance, budgets, and achieving sponsorship Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028 Experience working with PCOs, Committees, and ideally Board members and high-profile speakers Numerate with experience of budget management including forecasting and financial monitoring Experience of working with a CRM system, running reports and analysing data as needed Willingness to work unsocial hours, and to travel outside of London, with reasonable notice The deadline for this role is 5pm GMT 4th March. N.B. We will be interviewing candidates as applications are received and so may close the application process early. Please do apply as soon as possible. To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter). No agencies please.
Product Photographer £28,000-£32,000 + Benefits Chenies, Rickmansworth The Role Do you know how to light, style and shoot products so they look their absolute best online? Can you turn everyday objects into scroll-stopping images that drive clicks, bids and sales? If so, this could be the perfect next step for you. As our Product Photographer , you ll create clean, accurate and eye-catching images for daily listings, auctions and online campaigns. Most of your time will be spent on e-commerce photography in our studio, with occasional videography for special projects and events. You ll handle everything from prepping items to editing and uploading. One day you might be steaming costumes or dressing mannequins. The next, you could be filming a product trailer or supporting a live stream. It s hands-on, varied and creative. You ll see your work go live every day. If you re ready to step into a hands-on role where your work is seen worldwide, apply today and show us what you can create. Key Responsibilities: Photography and editing Photograph, edit and upload images for daily listings, live auction, online auction and other requests as required. Prepare items to be photographed, including cleaning, repairs, locating items and dressing mannequins and steaming costumes. Ensure correct lighting is used for photographing items, including white/grey balance to show the accurate colours of items. Upload images to REX with appropriate tags and metadata Videography and editing Videography and editing for product videos, auctions, interviews, trailers and social content. Assist in live stream production and other video content as required. Item care Maintain correct item locations and stock integrity. Ensure all items are handled with care and treat fragile and high value items with thought and precision. Identify items to be repaired, as required. Special Projects and Events Comfortable following or creating a brief for any filming and shooting project and complete in the required timeframe. Assisting with social media and other marketing activities as required. Be competent in shooting in alternative environments in addition to our studio surroundings. Department Responsibilities Organising and maintaining photography equipment. Maintain databases, filing and systems as directed Demonstrate understanding of the day to day running of the department, prioritisation of projects and managing to deadlines, and managing stakeholders. Team player Collaborate with peers and colleagues on projects across UK and LA offices as well as 3rd party partners. Demonstrate creative thinking, long term planning and be able to multitask on a variety of projects. Demonstrate discretion and high level of professional interactions with clients, partners and colleagues Engage with and contribute in team meetings. The Company Founded in 1998, Propstore has grown from one film fan s passion into a global leader in movie and music memorabilia. With offices in London and Los Angeles, our team of over 70 experts works to uncover, preserve and auction screen-used props and costumes. Today, we re proud to be the most trusted name in the industry, connecting collectors with iconic pieces of film history. The Benefits Salary £28,000 £32,000 Work with a globally recognised brand Access to fascinating and one-of-a-kind items Supportive team and clear development opportunities Varied projects that keep every week interesting Modern studio equipment and tools The Person Competent use of all Propstore equipment, processes and systems as relate to photography and videography. Able to work both independently and collaboratively with manager and other colleagues. Be a supporting influence on other team members. Fully trained in DSLR photography and videography, we use Canon Proficient in Adobe suite systems including photoshop and Premier Pro Proficiency in Microsoft and G-Suite products Have knowledge of using flash photography systems, we use Elinchrom lights Physical capability to lift up to 16 Kgs and engage in physical tasks throughout the workday
Feb 25, 2026
Full time
Product Photographer £28,000-£32,000 + Benefits Chenies, Rickmansworth The Role Do you know how to light, style and shoot products so they look their absolute best online? Can you turn everyday objects into scroll-stopping images that drive clicks, bids and sales? If so, this could be the perfect next step for you. As our Product Photographer , you ll create clean, accurate and eye-catching images for daily listings, auctions and online campaigns. Most of your time will be spent on e-commerce photography in our studio, with occasional videography for special projects and events. You ll handle everything from prepping items to editing and uploading. One day you might be steaming costumes or dressing mannequins. The next, you could be filming a product trailer or supporting a live stream. It s hands-on, varied and creative. You ll see your work go live every day. If you re ready to step into a hands-on role where your work is seen worldwide, apply today and show us what you can create. Key Responsibilities: Photography and editing Photograph, edit and upload images for daily listings, live auction, online auction and other requests as required. Prepare items to be photographed, including cleaning, repairs, locating items and dressing mannequins and steaming costumes. Ensure correct lighting is used for photographing items, including white/grey balance to show the accurate colours of items. Upload images to REX with appropriate tags and metadata Videography and editing Videography and editing for product videos, auctions, interviews, trailers and social content. Assist in live stream production and other video content as required. Item care Maintain correct item locations and stock integrity. Ensure all items are handled with care and treat fragile and high value items with thought and precision. Identify items to be repaired, as required. Special Projects and Events Comfortable following or creating a brief for any filming and shooting project and complete in the required timeframe. Assisting with social media and other marketing activities as required. Be competent in shooting in alternative environments in addition to our studio surroundings. Department Responsibilities Organising and maintaining photography equipment. Maintain databases, filing and systems as directed Demonstrate understanding of the day to day running of the department, prioritisation of projects and managing to deadlines, and managing stakeholders. Team player Collaborate with peers and colleagues on projects across UK and LA offices as well as 3rd party partners. Demonstrate creative thinking, long term planning and be able to multitask on a variety of projects. Demonstrate discretion and high level of professional interactions with clients, partners and colleagues Engage with and contribute in team meetings. The Company Founded in 1998, Propstore has grown from one film fan s passion into a global leader in movie and music memorabilia. With offices in London and Los Angeles, our team of over 70 experts works to uncover, preserve and auction screen-used props and costumes. Today, we re proud to be the most trusted name in the industry, connecting collectors with iconic pieces of film history. The Benefits Salary £28,000 £32,000 Work with a globally recognised brand Access to fascinating and one-of-a-kind items Supportive team and clear development opportunities Varied projects that keep every week interesting Modern studio equipment and tools The Person Competent use of all Propstore equipment, processes and systems as relate to photography and videography. Able to work both independently and collaboratively with manager and other colleagues. Be a supporting influence on other team members. Fully trained in DSLR photography and videography, we use Canon Proficient in Adobe suite systems including photoshop and Premier Pro Proficiency in Microsoft and G-Suite products Have knowledge of using flash photography systems, we use Elinchrom lights Physical capability to lift up to 16 Kgs and engage in physical tasks throughout the workday
Part-time Sales Administrator We have a fantastic opportunity for a Part-time Sales Administrator to join a small but well established company in Guildford. This is working circa 20 - 25 hours a week, over 4 or 5 days, with flexibility as to the exact hours / days worked. Please note that the salary for this role is pro rata - the exact salary will depend on the working hours agreed and the salary offered dependent on experience. The focus of the role is to provide administrative support to the Regional Sales Manager. Responsibilities will include: Process new client agreement requests Respond to prospect and customer enquiries by telephone and email Coordinate arrangements for exhibitions, conferences, meetings and training events Send out marketing materials in preparation for upcoming events Prepare meeting / events agendas and compile information for the Sales team as required Prepare invoices, presentations and other documents Process incoming and outgoing mail Prepare and send courier packages Maintain inventory of office and marketing supplies Keep customer information up to date on CRM system We are looking for a strong Administrator with excellent communication skills and good IT literacy including Microsoft Word, Excel and PowerPoint. For more information apply now!
Feb 25, 2026
Full time
Part-time Sales Administrator We have a fantastic opportunity for a Part-time Sales Administrator to join a small but well established company in Guildford. This is working circa 20 - 25 hours a week, over 4 or 5 days, with flexibility as to the exact hours / days worked. Please note that the salary for this role is pro rata - the exact salary will depend on the working hours agreed and the salary offered dependent on experience. The focus of the role is to provide administrative support to the Regional Sales Manager. Responsibilities will include: Process new client agreement requests Respond to prospect and customer enquiries by telephone and email Coordinate arrangements for exhibitions, conferences, meetings and training events Send out marketing materials in preparation for upcoming events Prepare meeting / events agendas and compile information for the Sales team as required Prepare invoices, presentations and other documents Process incoming and outgoing mail Prepare and send courier packages Maintain inventory of office and marketing supplies Keep customer information up to date on CRM system We are looking for a strong Administrator with excellent communication skills and good IT literacy including Microsoft Word, Excel and PowerPoint. For more information apply now!
Account / Project Manager Crewe - £28,000 £38,000 DOE We are currently recruiting for a growing organisation, based in the heart of Crewe. We are seeking a commercially minded Account/Project Manager to help drive our client s success and sales growth. This is a unique opportunity to play a key role in the organisation, by managing existing relationships and creating new and lasting client relationships. This is an excellent opportunity to work for an established digital organisation where there are opportunities to advance your career over time. If you re proactive, results-driven, and thrive in a fast-paced setting, this could be the role for you. Duties include Managing schedules of work, prioritising urgent requirements to ensure they build effective and lasting client relationships Ensure client satisfaction throughout projects Coordinate the delivery of digital projects whilst working with internal teams Encouraging customers to use their retained hours ensuring their time is utilised effectively and efficiently Proactively promote services across design, development, and marketing Create project plans, budgets, and timelines Lead internal meetings and track project progress Work collaboratively with the design and senior leadership team The ideal candidate will have experience within sales, account or project management, have a genuine interest working within a technical/digital environment and be a strong communicator. Excellent commercial acumen and relationship-building skills are highly desirable. Ideally you will have a background in a digital or technical environment. In return, the company offer a competitive salary, career development and training support, a casual dress and collaborative culture and various social events. Childcare voucher scheme and employee recognition programs are also on offer. Free on-site parking For more information, please contact Nicola or Amy on (phone number removed) or forward your CV. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Feb 24, 2026
Full time
Account / Project Manager Crewe - £28,000 £38,000 DOE We are currently recruiting for a growing organisation, based in the heart of Crewe. We are seeking a commercially minded Account/Project Manager to help drive our client s success and sales growth. This is a unique opportunity to play a key role in the organisation, by managing existing relationships and creating new and lasting client relationships. This is an excellent opportunity to work for an established digital organisation where there are opportunities to advance your career over time. If you re proactive, results-driven, and thrive in a fast-paced setting, this could be the role for you. Duties include Managing schedules of work, prioritising urgent requirements to ensure they build effective and lasting client relationships Ensure client satisfaction throughout projects Coordinate the delivery of digital projects whilst working with internal teams Encouraging customers to use their retained hours ensuring their time is utilised effectively and efficiently Proactively promote services across design, development, and marketing Create project plans, budgets, and timelines Lead internal meetings and track project progress Work collaboratively with the design and senior leadership team The ideal candidate will have experience within sales, account or project management, have a genuine interest working within a technical/digital environment and be a strong communicator. Excellent commercial acumen and relationship-building skills are highly desirable. Ideally you will have a background in a digital or technical environment. In return, the company offer a competitive salary, career development and training support, a casual dress and collaborative culture and various social events. Childcare voucher scheme and employee recognition programs are also on offer. Free on-site parking For more information, please contact Nicola or Amy on (phone number removed) or forward your CV. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more!
Trade Sales Manager, Travel Technology, London / Hybrid, Competitive. This well-established, SME Travel Tech business has been providing leading software solutions to both leisure and corporate travel businesses for around three decades. Its a superb time to be joining the company as they launch new mid and back office solutions using the latest technology and transformational AI functionality. Trade Sales Manager Responsibilities Reporting directly to the Managing Director with responsibilities for a small team of 3 whilst also being an individual contributor. Overseeing and managing all stages of the sales cycle from marketing and prospecting, through to pitching, negotiating and closing deals and providing ongoing account management to existing clients. Managing RFP's, responding to enquiries and developing commercial proposals. Work cross functionally with product and development teams, ensuring customer feedback and insight drive future enhancements. Provide account management to existing clients, maintain an understanding of their current and future requirements ensuring maximum possible retention. Attend client meetings and represent the company at industry events. Trade Sales Manager Skills Required. A solid track record of b2b sales in the travel industry targeting the likes of travel agencies, tour operators and TMC's. Experience working in travel technology, GDS or similar fields would be advantageous. An understanding of workflows and the travel technology ecosystem. Experience leading and developing small teams. Excellent interpersonal, communication and negotiation skills. Consultative sales experience. An understanding of marketing principals. Flexible to attend industry events, conferences and exhibitions at times. Trade Sales Manager Additional Details. A competitive basic salary dependant on experience, to be discussed on application. Additional commission Pension scheme, private health, employee profit share programme Hybrid working - 3 days per week out of the companies head office in South West London
Feb 24, 2026
Full time
Trade Sales Manager, Travel Technology, London / Hybrid, Competitive. This well-established, SME Travel Tech business has been providing leading software solutions to both leisure and corporate travel businesses for around three decades. Its a superb time to be joining the company as they launch new mid and back office solutions using the latest technology and transformational AI functionality. Trade Sales Manager Responsibilities Reporting directly to the Managing Director with responsibilities for a small team of 3 whilst also being an individual contributor. Overseeing and managing all stages of the sales cycle from marketing and prospecting, through to pitching, negotiating and closing deals and providing ongoing account management to existing clients. Managing RFP's, responding to enquiries and developing commercial proposals. Work cross functionally with product and development teams, ensuring customer feedback and insight drive future enhancements. Provide account management to existing clients, maintain an understanding of their current and future requirements ensuring maximum possible retention. Attend client meetings and represent the company at industry events. Trade Sales Manager Skills Required. A solid track record of b2b sales in the travel industry targeting the likes of travel agencies, tour operators and TMC's. Experience working in travel technology, GDS or similar fields would be advantageous. An understanding of workflows and the travel technology ecosystem. Experience leading and developing small teams. Excellent interpersonal, communication and negotiation skills. Consultative sales experience. An understanding of marketing principals. Flexible to attend industry events, conferences and exhibitions at times. Trade Sales Manager Additional Details. A competitive basic salary dependant on experience, to be discussed on application. Additional commission Pension scheme, private health, employee profit share programme Hybrid working - 3 days per week out of the companies head office in South West London
Location This position is located at SU1F Westgate, Oxford OX11TR United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Feb 24, 2026
Full time
Location This position is located at SU1F Westgate, Oxford OX11TR United Kingdom Role Summary The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters "Peers Training Peers" philosophy. What You'll Be Doing People: Ability to recruit, motivate, develop and lead a team Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions) Recognise and develop talented individuals for advancement and growth within the organisation Uphold Company standards and act as a positive role model to others Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork Conduct productive daily meetings to ensure that goals are met Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions Possess excellent communication skills in both written and verbal form Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management Achieve Company-average mystery shop results by uphold the Company's customer service standard Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures Achieve the store stock loss goals by overseeing adherence to loss prevention practices Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents Merchandising & Display: Manage aspects of the assigned department in collaboration with the Department Manager (if applicable) or Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards Understand and interpret current fashion trends in local markets in order to generate creative solutions Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately Commercial Awareness: Maximise departmental sales through analytical and creative management of merchandise from receipt to sales Utilise Company reports to react to trends and drive business Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends Demonstrate entrepreneurial skills to achieve and exceed store targets What You'll Need Experience in a management role working in a fast paced, high volume fashion retail environment Demonstrates strong operational skills An understanding of the Urban Outfitters culture and its appeal to the local market Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business The Perks Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement Wellbeing: Employee Assistance program to support with mental, physical and financial health Discount off external gym memberships Private Medical Insurance for eligible employees Employee Discounts: Up to 40% employee discount at all URBN Brands Travel: Season ticket loan for eligible employees Cycle to work scheme for eligible employees Continued Development: We offer structured support within the business alongside continued learning and development Equal Opportunity Statement URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Job Title: External Sales Engineer Location: Farnworth, Bolton Salary: £36,000 - £45,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week; Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50. About Us: Backer Heatrod is a leading UK manufacturer of electric heating elements and industrial heating solutions. As part of the global NIBE Element Group, we design and produce both standard and bespoke heating products for a wide range of industries including process, food & beverage, and chemical sectors. About the Role: The External Technical Sales Engineer is office-based with responsibility for proactively driving business growth and expanding customer accounts. This role includes regular customer visits for technical discussions, presentations, and commercial negotiations, and therefore a full UK driving licence is required for use of a company/pool car. You will manage multiple product portfolios, provide technical expertise throughout the sales cycle, and work closely with internal teams to ensure successful project delivery. Key Responsibilities: Directly manage business figures across multiple product portfolios in the UK. Develop and maintain customer accounts, building long-term technical and commercial relationships. Detect and pursue new business opportunities and market applications. Provide technical support throughout the sales cycle, including offers, contracts, and specifications. Participate in customer meetings, technical discussions, and presentations, including regular site visits. Collaborate closely with internal teams (Engineering and Operations) to ensure successful project delivery. Identify and monitor market trends, competitor activity, and emerging technologies to inform sales strategy. Support tendering and bid preparation, including reviewing specifications, coordinating pricing, and responding to technical clarifications. Build and manage a structured CRM sales pipeline, tracking leads, opportunities, and follow-ups. Negotiate pricing, terms, and delivery schedules to achieve profitable outcomes. Represent the company at trade shows, exhibitions, and customer events to generate leads and enhance visibility. Focus on customer retention while driving proactive growth. Assist in resolving customer queries, claims, and quality issues. Demonstrate strong numerical and analytical skills in handling orders, quotations, and reporting. Communicate effectively with customers, internal teams, and suppliers. About you: Essential Requirements: HNC or Degree in Engineering, Manufacturing, or a related technical discipline. Experience in customer facing technical or external sales roles, ideally with new business development. Full UK driving licence required for pool car use and willingness to travel regularly. Familiarity with ISO 9001 or other quality standards. Strong IT skills, including MS Office, CRM systems, and data reporting tools. Excellent communication, negotiation, and interpersonal skills to engage with customers at all levels. Numerical and analytical skills for interpreting technical specifications, quotations, sales reporting, and pricing decisions. Commercial awareness and ability to prioritise tasks, manage multiple projects, and meet sales targets. Problem solving mindset with attention to detail. Ability to work independently and collaboratively within a team environment. Organisational skills, accuracy, and accountability in quotation preparation, order processing, and CRM maintenance. Benefits: 25 days holiday plus bank holidays. Cash Health Plan and Employee Assistance Programme. Cycle to work scheme. Full training and support. Opportunities for career progression. Friendly and inclusive working environment. Pension scheme based on auto enrolment percentages. On-site parking Life assurance benefit Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Technical Sales Engineer, Direct Sales, B2B Sales, Business Development Manager, Business to Business Sales, External Sales, Sales Engineer, Mechanical Engineer, Electrical Sales Engineer, Manufacturing Engineer may also be considered for this role.
Feb 24, 2026
Full time
Job Title: External Sales Engineer Location: Farnworth, Bolton Salary: £36,000 - £45,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week; Monday to Thursday 07:30 to 16:00 and Friday 07:30 to 12:50. About Us: Backer Heatrod is a leading UK manufacturer of electric heating elements and industrial heating solutions. As part of the global NIBE Element Group, we design and produce both standard and bespoke heating products for a wide range of industries including process, food & beverage, and chemical sectors. About the Role: The External Technical Sales Engineer is office-based with responsibility for proactively driving business growth and expanding customer accounts. This role includes regular customer visits for technical discussions, presentations, and commercial negotiations, and therefore a full UK driving licence is required for use of a company/pool car. You will manage multiple product portfolios, provide technical expertise throughout the sales cycle, and work closely with internal teams to ensure successful project delivery. Key Responsibilities: Directly manage business figures across multiple product portfolios in the UK. Develop and maintain customer accounts, building long-term technical and commercial relationships. Detect and pursue new business opportunities and market applications. Provide technical support throughout the sales cycle, including offers, contracts, and specifications. Participate in customer meetings, technical discussions, and presentations, including regular site visits. Collaborate closely with internal teams (Engineering and Operations) to ensure successful project delivery. Identify and monitor market trends, competitor activity, and emerging technologies to inform sales strategy. Support tendering and bid preparation, including reviewing specifications, coordinating pricing, and responding to technical clarifications. Build and manage a structured CRM sales pipeline, tracking leads, opportunities, and follow-ups. Negotiate pricing, terms, and delivery schedules to achieve profitable outcomes. Represent the company at trade shows, exhibitions, and customer events to generate leads and enhance visibility. Focus on customer retention while driving proactive growth. Assist in resolving customer queries, claims, and quality issues. Demonstrate strong numerical and analytical skills in handling orders, quotations, and reporting. Communicate effectively with customers, internal teams, and suppliers. About you: Essential Requirements: HNC or Degree in Engineering, Manufacturing, or a related technical discipline. Experience in customer facing technical or external sales roles, ideally with new business development. Full UK driving licence required for pool car use and willingness to travel regularly. Familiarity with ISO 9001 or other quality standards. Strong IT skills, including MS Office, CRM systems, and data reporting tools. Excellent communication, negotiation, and interpersonal skills to engage with customers at all levels. Numerical and analytical skills for interpreting technical specifications, quotations, sales reporting, and pricing decisions. Commercial awareness and ability to prioritise tasks, manage multiple projects, and meet sales targets. Problem solving mindset with attention to detail. Ability to work independently and collaboratively within a team environment. Organisational skills, accuracy, and accountability in quotation preparation, order processing, and CRM maintenance. Benefits: 25 days holiday plus bank holidays. Cash Health Plan and Employee Assistance Programme. Cycle to work scheme. Full training and support. Opportunities for career progression. Friendly and inclusive working environment. Pension scheme based on auto enrolment percentages. On-site parking Life assurance benefit Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Technical Sales Engineer, Direct Sales, B2B Sales, Business Development Manager, Business to Business Sales, External Sales, Sales Engineer, Mechanical Engineer, Electrical Sales Engineer, Manufacturing Engineer may also be considered for this role.
Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Living Wage Foundation The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most. Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. Purpose At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. Main Responsibilities We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: Contribute towards the achievement of CUK and LWF's strategic objectives: Understand how the role contributes to LWF's purpose and the core mission of CUK. Reliably implement CUK's and LWF's policies, procedures, and values in own work. Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign. Feed into the LWF strategy and objectives development. Living Wage Accreditation: Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation. Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers. With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries. Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability. Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered. Build and manage projects and achieve work targets effectively: Successfully progress projects and tasks incl. tracking performance and expenditure. Deliver agreed areas of the LWF's work plan and leading on agenda items to report into team meetings. Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy. Deliver personal work targets on time and to standard: Respond to telephone and web-based enquiries by providing advice and support to employers and supporters. Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals. Maintain LWF data on systems, incl. Salesforce employer database. Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans. Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions. Learning & expertise: Keep abreast of new developments in the accreditation space. Apply new learning to work and respond effectively to feedback. Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders. Develop and manage external relationships: Effectively develop and support a range of external relationships. Respond effectively to queries or requests from stakeholders. Engage with a diverse range of external stakeholders to support and develop projects as required. Communications: Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know. Represent the LWF coherently in writing and verbally. Events and Communications. Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics Represent and speak on behalf of the LWF at internal and external meetings and events. Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides. Develop and manage internal relationships: Work effectively with colleagues across Citizens UK. Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders. Generate income and resources: Contribute to plans and proposals to grow sources of income/resource. Take personal responsibility for the careful stewardship of LWF's resources. Personal Specification (D) Desirable, (E) Essential EXPERIENCE: Comprehensive experience in an administrative role (E) Experience of building positive relationships (E) Experience of managing and updating Salesforce or similar databases (D) Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) KEY SKILLS AND KNOWLEDGE: Excellent time management skills with the ability to juggle a wide range of competing demands (E) Understanding of database and systems management (E) Ability to take in and interpret information and present in a succinct manner (E) Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E) Ability to act on own initiative to introduce and develop new systems as appropriate (E) Strong attention to detail (E) Strong IT skills to include MS Office and database software (E) Understanding of the policy and campaign landscape in the UK (D) PERSONAL ATTRIBUTES: A proactive approach to all areas of work with a 'can do' attitude and a flexible approach to work demands (E) A strong commitment to the Living Wage campaign and principles of Citizens UK (E) About the application process We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith . click apply for full job details
Feb 24, 2026
Full time
Citizens UK Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Living Wage Foundation The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011. Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most. Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. Purpose At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. Main Responsibilities We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: Contribute towards the achievement of CUK and LWF's strategic objectives: Understand how the role contributes to LWF's purpose and the core mission of CUK. Reliably implement CUK's and LWF's policies, procedures, and values in own work. Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign. Feed into the LWF strategy and objectives development. Living Wage Accreditation: Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation. Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers. With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries. Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability. Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered. Build and manage projects and achieve work targets effectively: Successfully progress projects and tasks incl. tracking performance and expenditure. Deliver agreed areas of the LWF's work plan and leading on agenda items to report into team meetings. Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy. Deliver personal work targets on time and to standard: Respond to telephone and web-based enquiries by providing advice and support to employers and supporters. Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals. Maintain LWF data on systems, incl. Salesforce employer database. Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans. Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions. Learning & expertise: Keep abreast of new developments in the accreditation space. Apply new learning to work and respond effectively to feedback. Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders. Develop and manage external relationships: Effectively develop and support a range of external relationships. Respond effectively to queries or requests from stakeholders. Engage with a diverse range of external stakeholders to support and develop projects as required. Communications: Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know. Represent the LWF coherently in writing and verbally. Events and Communications. Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics Represent and speak on behalf of the LWF at internal and external meetings and events. Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides. Develop and manage internal relationships: Work effectively with colleagues across Citizens UK. Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders. Generate income and resources: Contribute to plans and proposals to grow sources of income/resource. Take personal responsibility for the careful stewardship of LWF's resources. Personal Specification (D) Desirable, (E) Essential EXPERIENCE: Comprehensive experience in an administrative role (E) Experience of building positive relationships (E) Experience of managing and updating Salesforce or similar databases (D) Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) KEY SKILLS AND KNOWLEDGE: Excellent time management skills with the ability to juggle a wide range of competing demands (E) Understanding of database and systems management (E) Ability to take in and interpret information and present in a succinct manner (E) Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E) Ability to act on own initiative to introduce and develop new systems as appropriate (E) Strong attention to detail (E) Strong IT skills to include MS Office and database software (E) Understanding of the policy and campaign landscape in the UK (D) PERSONAL ATTRIBUTES: A proactive approach to all areas of work with a 'can do' attitude and a flexible approach to work demands (E) A strong commitment to the Living Wage campaign and principles of Citizens UK (E) About the application process We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith . click apply for full job details
Senior Account Manager B2B, Media and Advertising Job Type: Full-time; Permanent Salary: £50,000 £70,000 base + ongoing commission OTE: £120,000 £160,000 (realistic for high performers) About Our Client They deliver industry-leading publishing, advertising, and marketing solutions for the global IT channel. Their business produces a diverse suite of B2B multimedia products, including digital and print publications, industry news platforms, social media, video content, and two of the largest trade only IT marketplaces in the world, creating a fully integrated media ecosystem for IT hardware and software vendors, SaaS providers, distributors, MSPs, and resellers. They also design, produce, and host a prestigious virtual awards show and other events, providing vendors with high-profile opportunities to build brand authority and engage decision-makers across the channel. With a strong focus on product quality, innovation, and performance, they operate a results-driven commercial environment that enables sales professionals to confidently represent market-leading products and fully benefit from a highly rewarding commission structure. About the Role Our client is seeking a driven and persuasive B2B advertising Sales Account Manager to join their commercial team, specialising in IT hardware and software vendors and distributors accounts. This role focuses on selling their full portfolio of media and marketplace solutions while providing first-class account management to clients operating within the IT channel. You will manage existing relationships and actively generate new business, with a strong emphasis on vendor-funded campaigns, recurring revenue, and long-term partnerships. This is a target-driven role, suited to someone who thrives in a fast-paced sales environment and is motivated by commission and career growth. Key Responsibilities: Build and sustain long-term client relationships, leading to ongoing commercial partnerships. Research client products, services, and market positioning to align our client s media solutions with their marketing objectives. Proactively prospect and cold-contact potential clients on a daily basis. Secure and conduct meetings with both new and existing clients. Sell advertising, content, lead generation, and campaigns through consultative selling. Achieve and exceed monthly and annual revenue targets. Negotiate commercial agreements and close deals. Manage and grow existing accounts to increase year-on-year revenue. Develop a strong understanding of the IT channel, including vendors, distributors, MSPs, and resellers. Maintain accurate records of sales activity, pipeline, and forecasts within the CRM system. Provide clear weekly reporting on revenue, activity, and forecasts. Contribute ideas and collaborate with the wider team to maximise sales performance. Attend industry exhibitions, conferences, and client meetings in the UK and internationally. About You The successful candidate will have: Essential Requirements: A minimum of 2 years experience selling B2B media advertising. Proven ability to work in a high-volume outbound sales environment. Confidence and resilience to make frequent daily calls and engage decision-makers. Strong negotiation and consultative sales skills. Excellent communication and relationship-building abilities. Strong organisational and analytical skills. Ability to remain calm and focused under pressure. Willingness to attend the Central London office at least once per week. Availability to work Monday to Friday, 9:00am 5:30pm (office-based or remote). Willingness to attend trade shows and travel internationally. Desirable Experience: Understanding of the IT channel and how vendors, distributors, MSPs, and resellers operate. Previous experience selling to software, SaaS, or IT hardware vendors. Experience with vendor-funded marketing or channel-led campaigns. Note: This role is for experienced sales professionals. It is not suitable for candidates looking to transition from marketing into sales. Why Work With Our Client? Competitive base salary with uncapped commission. Monthly commission targets with commission paid on all sales generated. Ongoing in-house training and support from an experienced management team. Opportunity to sell trusted, high-performing media and marketplace solutions. Hybrid working with a central London office. Benefits Our client provides an awesome place to work with competitive benefits: The option to work from home or their fantastic office in Mayfair, London, with a minimum of 1 2 days in office. Ability to attend customer events, product launches and conferences. 25 days holiday, plus 8 days bank holiday. Bi-monthly company lunch and entertainments (including social events and vendor led events). Companywide holidays. Drinks, snacks and fruit provided at the office. Apply with an up-to-date CV.
Feb 24, 2026
Full time
Senior Account Manager B2B, Media and Advertising Job Type: Full-time; Permanent Salary: £50,000 £70,000 base + ongoing commission OTE: £120,000 £160,000 (realistic for high performers) About Our Client They deliver industry-leading publishing, advertising, and marketing solutions for the global IT channel. Their business produces a diverse suite of B2B multimedia products, including digital and print publications, industry news platforms, social media, video content, and two of the largest trade only IT marketplaces in the world, creating a fully integrated media ecosystem for IT hardware and software vendors, SaaS providers, distributors, MSPs, and resellers. They also design, produce, and host a prestigious virtual awards show and other events, providing vendors with high-profile opportunities to build brand authority and engage decision-makers across the channel. With a strong focus on product quality, innovation, and performance, they operate a results-driven commercial environment that enables sales professionals to confidently represent market-leading products and fully benefit from a highly rewarding commission structure. About the Role Our client is seeking a driven and persuasive B2B advertising Sales Account Manager to join their commercial team, specialising in IT hardware and software vendors and distributors accounts. This role focuses on selling their full portfolio of media and marketplace solutions while providing first-class account management to clients operating within the IT channel. You will manage existing relationships and actively generate new business, with a strong emphasis on vendor-funded campaigns, recurring revenue, and long-term partnerships. This is a target-driven role, suited to someone who thrives in a fast-paced sales environment and is motivated by commission and career growth. Key Responsibilities: Build and sustain long-term client relationships, leading to ongoing commercial partnerships. Research client products, services, and market positioning to align our client s media solutions with their marketing objectives. Proactively prospect and cold-contact potential clients on a daily basis. Secure and conduct meetings with both new and existing clients. Sell advertising, content, lead generation, and campaigns through consultative selling. Achieve and exceed monthly and annual revenue targets. Negotiate commercial agreements and close deals. Manage and grow existing accounts to increase year-on-year revenue. Develop a strong understanding of the IT channel, including vendors, distributors, MSPs, and resellers. Maintain accurate records of sales activity, pipeline, and forecasts within the CRM system. Provide clear weekly reporting on revenue, activity, and forecasts. Contribute ideas and collaborate with the wider team to maximise sales performance. Attend industry exhibitions, conferences, and client meetings in the UK and internationally. About You The successful candidate will have: Essential Requirements: A minimum of 2 years experience selling B2B media advertising. Proven ability to work in a high-volume outbound sales environment. Confidence and resilience to make frequent daily calls and engage decision-makers. Strong negotiation and consultative sales skills. Excellent communication and relationship-building abilities. Strong organisational and analytical skills. Ability to remain calm and focused under pressure. Willingness to attend the Central London office at least once per week. Availability to work Monday to Friday, 9:00am 5:30pm (office-based or remote). Willingness to attend trade shows and travel internationally. Desirable Experience: Understanding of the IT channel and how vendors, distributors, MSPs, and resellers operate. Previous experience selling to software, SaaS, or IT hardware vendors. Experience with vendor-funded marketing or channel-led campaigns. Note: This role is for experienced sales professionals. It is not suitable for candidates looking to transition from marketing into sales. Why Work With Our Client? Competitive base salary with uncapped commission. Monthly commission targets with commission paid on all sales generated. Ongoing in-house training and support from an experienced management team. Opportunity to sell trusted, high-performing media and marketplace solutions. Hybrid working with a central London office. Benefits Our client provides an awesome place to work with competitive benefits: The option to work from home or their fantastic office in Mayfair, London, with a minimum of 1 2 days in office. Ability to attend customer events, product launches and conferences. 25 days holiday, plus 8 days bank holiday. Bi-monthly company lunch and entertainments (including social events and vendor led events). Companywide holidays. Drinks, snacks and fruit provided at the office. Apply with an up-to-date CV.
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Hybrid Role - Manchester based (3 days a week) Overview Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. As a member of the Merchant Leadership team you will bring significant experience to the group, sharing industry knowledge and applying this in the on going development of the service. You will be regularly required to discuss performance with Deliveroo's SLT, are comfortable in communicating with C suite, and are able to break down complex problems for discussion. Role As Head of Merchant Excellence you will be responsible for owning the strategy in delivering world class service to our partners, working with colleagues in other departments (i.e. Product, Legal, People, etc.) to influence the development of Product and Policies which will further advance the department's strategic goals. As an experienced Operations leader, you will set department level targets for the team, and follow these through to achievement. Your team consists of c.80 enthusiastic frontline colleagues predominantly based in our contact centres in Manchester & Italy; the teams are led by a functional management team that reports to you. To deliver your goals, you will collaborate closely with cross functional teams including Partner policy, Product; Operational excellence and Finance as well as working with your peers on the Commercial Leadership team responsible for our National Account partners. What you'll be doing Recommend the strategy (In house vs outsource, site selection etc.) behind the Partner Operations service, and be accountable for global performance, ensuring consistent delivery of KPI metrics. Partner with Product and Tech teams in the development of future roadmap initiatives, providing guidance around channel strategy (Agent vs Self Service), agent system pain points, and identifying opportunities for future operational efficiency improvements. Design the framework for Partner Operations managers to operate within, ensuring suitable monitoring of performance, and vendors are held accountable to performance. Manage performance of your direct report, ensuring support and motivation is provided regularly through 1 1's, performance reviews, team meetings etc. Review and action improvement plans on the employee satisfaction survey. Provide leadership and make strategic decisions to contribute to the delivery of the department's objectives. Own deep dives and lead updates for the senior leadership team and Exec stakeholders on specific issues. Relentlessly drive performance by surfacing issues across our operations and influencing stakeholders to address them. Develop key stakeholder relationships with local market senior management, building trust in your business areas and taking forward feedback on areas for opportunity in the market. Lead and develop the people within the Partner Operations team, fostering a high performance culture inclusive of experimentation and continuous learning. Be part of a 24/7 on call rota, roughly 2 weeks per quarter. Requirements A significant amount of relevant experience in a senior leadership contact centre or related operational leadership at scale in an international, multi centre setup. Strategic mindset and ability to influence with exceptional communication and relationship building skills. Confident in managing multiple stakeholders of different levels. Exceptionally strong operations background with broad experience in building and scaling customer care organisations in fast paced, operationally complex, consumer facing businesses, supporting international customers across a variety of channels. Experience managing team managers / team leaders while being able to implement performance management initiatives. Detailed and action orientated, with experience of leading performance improvement projects. Is comfortable leading crucial business updates and can speak up when working with more senior stakeholders and partners. Is knowledgeable of CRM systems (e.g. Salesforce) and has experience of creating reports across systems. Takes personal accountability for quality and accuracy of their work. Has solid analytical background (e.g. Excel pivot tables and INDEX MATCH), SQL skills are highly desirable but not essential. Has the ability to write clear and concise project documents, easily comprehensible by individuals at all levels of seniority. A competitive and comprehensive compensation and benefits package. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Funded single cover healthcare on our core plan, with the option to add family members at own cost. On site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance. Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content. Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions.
Feb 24, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Hybrid Role - Manchester based (3 days a week) Overview Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. As a member of the Merchant Leadership team you will bring significant experience to the group, sharing industry knowledge and applying this in the on going development of the service. You will be regularly required to discuss performance with Deliveroo's SLT, are comfortable in communicating with C suite, and are able to break down complex problems for discussion. Role As Head of Merchant Excellence you will be responsible for owning the strategy in delivering world class service to our partners, working with colleagues in other departments (i.e. Product, Legal, People, etc.) to influence the development of Product and Policies which will further advance the department's strategic goals. As an experienced Operations leader, you will set department level targets for the team, and follow these through to achievement. Your team consists of c.80 enthusiastic frontline colleagues predominantly based in our contact centres in Manchester & Italy; the teams are led by a functional management team that reports to you. To deliver your goals, you will collaborate closely with cross functional teams including Partner policy, Product; Operational excellence and Finance as well as working with your peers on the Commercial Leadership team responsible for our National Account partners. What you'll be doing Recommend the strategy (In house vs outsource, site selection etc.) behind the Partner Operations service, and be accountable for global performance, ensuring consistent delivery of KPI metrics. Partner with Product and Tech teams in the development of future roadmap initiatives, providing guidance around channel strategy (Agent vs Self Service), agent system pain points, and identifying opportunities for future operational efficiency improvements. Design the framework for Partner Operations managers to operate within, ensuring suitable monitoring of performance, and vendors are held accountable to performance. Manage performance of your direct report, ensuring support and motivation is provided regularly through 1 1's, performance reviews, team meetings etc. Review and action improvement plans on the employee satisfaction survey. Provide leadership and make strategic decisions to contribute to the delivery of the department's objectives. Own deep dives and lead updates for the senior leadership team and Exec stakeholders on specific issues. Relentlessly drive performance by surfacing issues across our operations and influencing stakeholders to address them. Develop key stakeholder relationships with local market senior management, building trust in your business areas and taking forward feedback on areas for opportunity in the market. Lead and develop the people within the Partner Operations team, fostering a high performance culture inclusive of experimentation and continuous learning. Be part of a 24/7 on call rota, roughly 2 weeks per quarter. Requirements A significant amount of relevant experience in a senior leadership contact centre or related operational leadership at scale in an international, multi centre setup. Strategic mindset and ability to influence with exceptional communication and relationship building skills. Confident in managing multiple stakeholders of different levels. Exceptionally strong operations background with broad experience in building and scaling customer care organisations in fast paced, operationally complex, consumer facing businesses, supporting international customers across a variety of channels. Experience managing team managers / team leaders while being able to implement performance management initiatives. Detailed and action orientated, with experience of leading performance improvement projects. Is comfortable leading crucial business updates and can speak up when working with more senior stakeholders and partners. Is knowledgeable of CRM systems (e.g. Salesforce) and has experience of creating reports across systems. Takes personal accountability for quality and accuracy of their work. Has solid analytical background (e.g. Excel pivot tables and INDEX MATCH), SQL skills are highly desirable but not essential. Has the ability to write clear and concise project documents, easily comprehensible by individuals at all levels of seniority. A competitive and comprehensive compensation and benefits package. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. Funded single cover healthcare on our core plan, with the option to add family members at own cost. On site gym (HQ), discounted external gym membership. Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass. Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments. Life assurance. Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment. Excellent kit to enable working from home and a parent friendly working culture. Access to free mortgage advice. Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content. Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions.
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 24, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Lucy & Yak, Ltd.
Newcastle Upon Tyne, Tyne And Wear
We are looking for an amazing Store Manager to lead our lovely Newcastle team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible. Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Interpret key performance indicators to drive informed choices. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success Excellent communication skills. Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - able to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Newcastle 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
Feb 24, 2026
Full time
We are looking for an amazing Store Manager to lead our lovely Newcastle team! As a Store Manager at Lucy & Yak, your role is to inspire, manage and drive the success of your store by motivating your team & building a community. You will demonstrate outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop and motivate your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you will ensure your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Management Provide strong management, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve personal and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance performance. Empowering your Assistant Manager to do the same. Play a role in the recruitment, training, and development of a high performing team. Manage, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Monitor day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Ensure effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible. Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Interpret key performance indicators to drive informed choices. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! As a Store Manager at Lucy & Yak, your role is to lead, manage and drive the success of your store by motivating & inspiring your team & building a community. You will always lead your team by example in creating outstanding brand experiences whilst seizing and creating commercial opportunities. Within your role you will train, develop, motivate and support your team to excel in all areas from day to day operations to smashing your store KPIs. As Store Manager you are responsible for ensuring your store always embodies Lucy & Yaks ethics and ethos in all areas, from Visual Merchandising to Customer Service. What you'll be doing Leadership Provide strong leadership, fostering a positive and collaborative work environment. Motivating and inspiring your team to achieve individual and collective goals. Giving instant and consistent positive & constructive feedback to your team to enhance individual and team performance. Empowering your Assistant Manager to do the same. Play a leading role in the recruitment, training, and development of a high performing team. Manage, support, train and develop your team. You'll be a role model of the Lucy & Yak ethos and will ensure the brand is always represented in the best way possible. Customer Centric Approach Customer obsessed! You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics. Foster a customer focused culture within the store, ensuring every interaction exceeds expectations and creates exciting memorable experiences. Be the final point of escalation for customer queries and issues within your store. Ensuring that these are addressed and resolved promptly & always maintaining a focus on customer satisfaction. Sales Drive & motivate your team to meet sales targets/KPIs through incentives & training Implement strategies in collaboration with your Assistant Manager to drive sales growth and enhance the customer journey Operational Excellence Oversee day to day retail operations, including staffing, sales, visual merchandising, and administration. Responsible for the day to day health and safety in store, setting and maintaining high standards for our team and customers and escalating issues as necessary. Create and manage staff rotas to ensure adequate shop floor coverage including leave approvals. Uphold high standards of visual merchandising that align with the brand's identity, ensuring the shop always looks as exciting and colourful as well as accessible to our customers. Attend weekly & quarterly management meetings Stock Management Responsible for effective stock management within your store & working alongside merchandising & warehouse teams to optimise inventory levels and stock holdings Enforce procedures to minimise stock discrepancies in your store and to ensure best selling product availability wherever possible Implement effective stock management procedures, stockroom organisation, line counts & stock takes Financial Management Analyse and interpret key performance indicators to drive informed decision making. Manage your store budget for resources, equipment and overtime, ensuring this is not exceeded. Marketing, Events & Community Engagement Working with the Head of Retail to execute the retail marketing strategy in stores (e.g. events, promotions, windows, layouts) Create exciting in store content with your team, managing your Store's social media platforms. Organising, staffing & running collaboration events in your store! What are we looking for? Previous Management experience of 2 years within a customer facing role is essential Friendly and approachable: Your demeanour and attitude are infectious! Passion for our brand: You're excited about Lucy & Yak's mission, products, and values. Dedication to excellence: Going above and beyond to ensure customer satisfaction is second nature to you. You are exceptional at motivating, developing and coaching a team to success Excellent communication skills. Proven ability to drive sales and achieve targets Good knowledge of social media platforms (Instagram, Facebook, TikTok, etc) Good I.T skills - able to use Word, Excel, social media applications & till systems Demonstrate resilience, work upon your own initiative and think quickly on your feet to resolve emergent issues. Experience mid long term planning would be a bonus Previous Fashion Retail Experience is highly desirable but not essential The fine print Salary based on experience Based in Newcastle 37.5 hours per week Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications. Internal Applicants: Please note we will use current and previous Lucy & Yak managers as a reference during the recruitment process.
About Anemoi Marine Technologies Anemoi Marine Technologies is a leading provider of wind-assisted propulsion systems for the global shipping industry. Our Rotor Sail technology helps shipowners reduce fuel consumption and emissions, supporting the maritime sector's transition to a more sustainable future. As Anemoi scales rapidly towards its 2026 commercial growth targets, we are creating our first dedicated Sales Support role to strengthen the commercial function and enable our technical sales team to focus on revenue-generating activity. This is a unique opportunity to join at an early stage and help shape how the commercial department operates as the business grows. Role Purpose The Sales Support & Commercial Operations Coordinator will provide operational, administrative and analytical support to Anemoi's commercial and technical sales teams. This is an ideal role for someone with a background in shipping, marine engineering or a technical industry who wants to develop a long-term career in commercial operations, data analysis or technical sales. Key Responsibilities Sales Operations & Administration Organise and coordinate client meetings, events and travel arrangements Maintain and update the CRM system, ensuring data accuracy and visibility Prepare regular sales reports and pipeline updates Support the COO and commercial leadership team with administrative tasks Track actions and follow-ups from sales meetings and ensure timely completion Coordinate cross-functional requests between Sales, Engineering, Projects, Finance and Marketing Sales & Client Materials Prepare PowerPoint presentations for: Client proposals Conferences and events Internal commercial updates Support preparation of sales documentation and handover packs Ensure materials are accurate, professional and consistently branded Pre-Sales & Technical Support Gather and organise vessel and route data to support Fuel Saving Analyses (FSAs) Assist Sales Engineers with data preparation and analysis Support early-stage technical screening of opportunities Commercial Coordination Act as a central coordination point for sales activities Support scheduling and preparation for weekly sales and pipeline meetings Help ensure clear communication between Sales, Engineering, Projects and Finance Assist with managing workloads and priorities across the commercial team Person Specification Essential Background in shipping, marine engineering, naval architecture or a technical/engineering industry Strong organisational and coordination skills High level of attention to detail Excellent PowerPoint skills and ability to create professional presentations Strong numerical, analytical and data-handling skills Confident using Excel and reporting tools Desirable Experience working in a commercial or operations environment Understanding of technical or engineering-led sales processes Interest in sustainability and maritime decarbonisation Experience with CRM systems Exposure to data analysis or performance reporting Career Development & Opportunities This is the first dedicated Sales Support role at Anemoi and offers significant scope for growth and development. Future career pathways may include progression into: Sales Engineer / Technical Sales role Commercial Operations Manager Data & Performance Analyst Commercial Administration Manager The successful candidate will help shape how the commercial department operates and will gain broad exposure to: Technical sales Client engagement Commercial strategy Data analysis Cross-functional project work Why Join Anemoi? Join a fast-growing clean technology company at an exciting stage of scale-up Play a key role in building the commercial function from the ground up Work with highly skilled engineers and commercial leaders Develop a long-term career path in commercial operations or technical sales Contribute directly to the decarbonisation of global shipping Benefits: Health Insurance with Vitality Company pension (up to 5%) 25 days annual leave, increasing with tenure Hybrid Working Life Assurance Cycle-to-Work Scheme Employee Assistance Program
Feb 24, 2026
Full time
About Anemoi Marine Technologies Anemoi Marine Technologies is a leading provider of wind-assisted propulsion systems for the global shipping industry. Our Rotor Sail technology helps shipowners reduce fuel consumption and emissions, supporting the maritime sector's transition to a more sustainable future. As Anemoi scales rapidly towards its 2026 commercial growth targets, we are creating our first dedicated Sales Support role to strengthen the commercial function and enable our technical sales team to focus on revenue-generating activity. This is a unique opportunity to join at an early stage and help shape how the commercial department operates as the business grows. Role Purpose The Sales Support & Commercial Operations Coordinator will provide operational, administrative and analytical support to Anemoi's commercial and technical sales teams. This is an ideal role for someone with a background in shipping, marine engineering or a technical industry who wants to develop a long-term career in commercial operations, data analysis or technical sales. Key Responsibilities Sales Operations & Administration Organise and coordinate client meetings, events and travel arrangements Maintain and update the CRM system, ensuring data accuracy and visibility Prepare regular sales reports and pipeline updates Support the COO and commercial leadership team with administrative tasks Track actions and follow-ups from sales meetings and ensure timely completion Coordinate cross-functional requests between Sales, Engineering, Projects, Finance and Marketing Sales & Client Materials Prepare PowerPoint presentations for: Client proposals Conferences and events Internal commercial updates Support preparation of sales documentation and handover packs Ensure materials are accurate, professional and consistently branded Pre-Sales & Technical Support Gather and organise vessel and route data to support Fuel Saving Analyses (FSAs) Assist Sales Engineers with data preparation and analysis Support early-stage technical screening of opportunities Commercial Coordination Act as a central coordination point for sales activities Support scheduling and preparation for weekly sales and pipeline meetings Help ensure clear communication between Sales, Engineering, Projects and Finance Assist with managing workloads and priorities across the commercial team Person Specification Essential Background in shipping, marine engineering, naval architecture or a technical/engineering industry Strong organisational and coordination skills High level of attention to detail Excellent PowerPoint skills and ability to create professional presentations Strong numerical, analytical and data-handling skills Confident using Excel and reporting tools Desirable Experience working in a commercial or operations environment Understanding of technical or engineering-led sales processes Interest in sustainability and maritime decarbonisation Experience with CRM systems Exposure to data analysis or performance reporting Career Development & Opportunities This is the first dedicated Sales Support role at Anemoi and offers significant scope for growth and development. Future career pathways may include progression into: Sales Engineer / Technical Sales role Commercial Operations Manager Data & Performance Analyst Commercial Administration Manager The successful candidate will help shape how the commercial department operates and will gain broad exposure to: Technical sales Client engagement Commercial strategy Data analysis Cross-functional project work Why Join Anemoi? Join a fast-growing clean technology company at an exciting stage of scale-up Play a key role in building the commercial function from the ground up Work with highly skilled engineers and commercial leaders Develop a long-term career path in commercial operations or technical sales Contribute directly to the decarbonisation of global shipping Benefits: Health Insurance with Vitality Company pension (up to 5%) 25 days annual leave, increasing with tenure Hybrid Working Life Assurance Cycle-to-Work Scheme Employee Assistance Program
Operations/Facilities/Centre Manager Stowmarket offering a unique opportunity with a competitive package Your new role Make a real impact. Shape a thriving business community. Lead a flagship innovation centre. I am delighted to be partnering with our client to recruit an inspiring Centre Manager for a state-of-the-art innovation centre in Stowmarket. This is a rare opportunity to take the helm of a high-profile, purpose-built space dedicated to business growth, innovation, skills development, and community impact. As Centre Manager, you will lead the commercial and operational success of the site, driving occupancy, shaping the tenant experience, and acting as the face of a vibrant business community. You will foster collaboration, champion innovation, and ensure the Centre plays an influential role in supporting local economic development. This is the ideal role for a dynamic, people-focused, commercially minded leader who thrives in a fast-paced, purpose-led environment. Create an Unmatched Customer & Community Experience: Deliver an outstanding level of service to tenants, visitors, partners, and stakeholders. Build a strong sense of community, nurturing relationships and cultivating a collaborative environment where businesses thrive. Drive Growth, Commercial Success & Innovation: Lead on sales, marketing, and occupancy strategies to meet and exceed commercial targets. Work closely with the Innovation Advisor to design and implement innovative skills programmes, workshops, and business support initiatives that add real value. Lead Operations, Facilities & Compliance: Oversee all daily operational activities, ensuring the site is safe, compliant, welcoming, and impeccably maintained. Act as facilities manager, taking ownership of contractor relationships, health and safety, building maintenance, and regulatory compliance. Be the Centre's Ambassador: Act as the primary point of contact for tenants-supporting their growth, negotiating leases, resolving issues, and ensuring a positive experience from move-in to renewal. Represent the Centre at events, meetings, and stakeholder engagements. Shape the Centre's Strategic Direction: Work collaboratively with key partners to develop new opportunities, strengthen partnerships, and increase the Centre's influence. Play a critical role in identifying new revenue streams, improving financial performance, and shaping future development plans. Lead Events, Marketing & Digital Engagement: Coordinate and deliver events, conferences, and workshops that raise the Centre's profile and attract new audiences. Develop effective marketing strategies, managing the Centre's digital presence and creating engaging content to showcase success stories and attract new businesses. What you'll need to succeed We are looking for a proactive, innovative leader who is: Commercially savvy and results-driven Passionate about business, innovation, and community impact A confident communicator and relationship builder Skilled in operational management and team leadership Excited to shape a thriving hub that drives local economic growth This role would suit someone who has worked for a start-up, or managed their own business To be successful in this role, you will either need a tech/AI background or a natural interest in tech/AI What you'll get in return This is more than a management role; it's a chance to directly influence local business success, champion innovation, and build a dynamic ecosystem where enterprises can grow and collaborate. You'll have the autonomy to shape the Centre's future and make a lasting impact on the region's economic development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 24, 2026
Full time
Operations/Facilities/Centre Manager Stowmarket offering a unique opportunity with a competitive package Your new role Make a real impact. Shape a thriving business community. Lead a flagship innovation centre. I am delighted to be partnering with our client to recruit an inspiring Centre Manager for a state-of-the-art innovation centre in Stowmarket. This is a rare opportunity to take the helm of a high-profile, purpose-built space dedicated to business growth, innovation, skills development, and community impact. As Centre Manager, you will lead the commercial and operational success of the site, driving occupancy, shaping the tenant experience, and acting as the face of a vibrant business community. You will foster collaboration, champion innovation, and ensure the Centre plays an influential role in supporting local economic development. This is the ideal role for a dynamic, people-focused, commercially minded leader who thrives in a fast-paced, purpose-led environment. Create an Unmatched Customer & Community Experience: Deliver an outstanding level of service to tenants, visitors, partners, and stakeholders. Build a strong sense of community, nurturing relationships and cultivating a collaborative environment where businesses thrive. Drive Growth, Commercial Success & Innovation: Lead on sales, marketing, and occupancy strategies to meet and exceed commercial targets. Work closely with the Innovation Advisor to design and implement innovative skills programmes, workshops, and business support initiatives that add real value. Lead Operations, Facilities & Compliance: Oversee all daily operational activities, ensuring the site is safe, compliant, welcoming, and impeccably maintained. Act as facilities manager, taking ownership of contractor relationships, health and safety, building maintenance, and regulatory compliance. Be the Centre's Ambassador: Act as the primary point of contact for tenants-supporting their growth, negotiating leases, resolving issues, and ensuring a positive experience from move-in to renewal. Represent the Centre at events, meetings, and stakeholder engagements. Shape the Centre's Strategic Direction: Work collaboratively with key partners to develop new opportunities, strengthen partnerships, and increase the Centre's influence. Play a critical role in identifying new revenue streams, improving financial performance, and shaping future development plans. Lead Events, Marketing & Digital Engagement: Coordinate and deliver events, conferences, and workshops that raise the Centre's profile and attract new audiences. Develop effective marketing strategies, managing the Centre's digital presence and creating engaging content to showcase success stories and attract new businesses. What you'll need to succeed We are looking for a proactive, innovative leader who is: Commercially savvy and results-driven Passionate about business, innovation, and community impact A confident communicator and relationship builder Skilled in operational management and team leadership Excited to shape a thriving hub that drives local economic growth This role would suit someone who has worked for a start-up, or managed their own business To be successful in this role, you will either need a tech/AI background or a natural interest in tech/AI What you'll get in return This is more than a management role; it's a chance to directly influence local business success, champion innovation, and build a dynamic ecosystem where enterprises can grow and collaborate. You'll have the autonomy to shape the Centre's future and make a lasting impact on the region's economic development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
UK Compliance Manager - Education Recruitment Agency Location: UK-based office Salary: £30,000 - £40,000 OTE Reports to: Operations Director Division: Operations Are you passionate about safeguarding, driven by high standards, and ready to make a real impact across a growing business? We're looking for a proactive and committed Compliance Manager to lead our compliance function across the whole business, support our teams in the different offices, and ensure that we consistently uphold the highest standards of safer recruitment. About the Role As our UK Compliance Manager, you'll play a vital role in maintaining legislative and safeguarding compliance across the company. From managing compliance consultants to leading internal audits and delivering training, you'll be at the centre of ensuring our processes protect both the organisation. This is a fantastic opportunity for someone who thrives in a fast-paced environment, and enjoys working collaboratively across multiple offices. Key Responsibilities In this role, you will: Carry out safeguarding and vetting checks for your own candidates, meeting weekly KPIs and targets. Ensure the entire business remains compliant with legislation, government guidance, industry standards, and company policies. Act as the go-to expert for safeguarding and compliance queries from sales consultants. Conduct internal audits, highlighting any potential risks to the Operations Director. Support and liaise on LADO investigations and prepare compliance documentation when required. Manage and report on safeguarding incidents across the business. Deliver weekly reporting on compliance performance, activities, and stats. Provide training and induction sessions for new starters and ongoing training for consultants. Lead weekly team meetings and 1:1s with compliance consultants, ensuring KPIs are consistently achieved. Review internal processes and systems (including RDB) and deliver improvement recommendations. Support the Operations Director during external audits, including the biennial REC audit. What We're Looking For You'll thrive in this role if you are: Self-motivated, proactive, and willing to go the extra mile Committed to safeguarding and safer recruitment A strong communicator with excellent written and verbal skills Meticulous, organised, and exceptional at time management Confident, personable, and able to build strong working relationships A team player with a professional and enthusiastic approach Why Join Us? You'll be joining a passionate, supportive team where your work has real impact. With clear progression opportunities, the chance to lead a dedicated compliance function, and the ability to influence and improve processes company-wide, this is a role where you can truly make your mark. Market-leading earning potential at consultant level Supportive, fun, and ambitious team culture Flexible working (WFH options + reduced hours during school holidays) 28 days annual leave + your birthday off Company incentives & events - including trips, socials, and more 1 -hour lunch twice a week for gym/exercise Company away trips, Masters Events & regular incentives Regular team socials, office treats & company-wide events Ready to Apply? If you're excited to take the next step in your compliance career and help drive a culture of outstanding safeguarding, we'd love to hear from you! APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'
Feb 24, 2026
Full time
UK Compliance Manager - Education Recruitment Agency Location: UK-based office Salary: £30,000 - £40,000 OTE Reports to: Operations Director Division: Operations Are you passionate about safeguarding, driven by high standards, and ready to make a real impact across a growing business? We're looking for a proactive and committed Compliance Manager to lead our compliance function across the whole business, support our teams in the different offices, and ensure that we consistently uphold the highest standards of safer recruitment. About the Role As our UK Compliance Manager, you'll play a vital role in maintaining legislative and safeguarding compliance across the company. From managing compliance consultants to leading internal audits and delivering training, you'll be at the centre of ensuring our processes protect both the organisation. This is a fantastic opportunity for someone who thrives in a fast-paced environment, and enjoys working collaboratively across multiple offices. Key Responsibilities In this role, you will: Carry out safeguarding and vetting checks for your own candidates, meeting weekly KPIs and targets. Ensure the entire business remains compliant with legislation, government guidance, industry standards, and company policies. Act as the go-to expert for safeguarding and compliance queries from sales consultants. Conduct internal audits, highlighting any potential risks to the Operations Director. Support and liaise on LADO investigations and prepare compliance documentation when required. Manage and report on safeguarding incidents across the business. Deliver weekly reporting on compliance performance, activities, and stats. Provide training and induction sessions for new starters and ongoing training for consultants. Lead weekly team meetings and 1:1s with compliance consultants, ensuring KPIs are consistently achieved. Review internal processes and systems (including RDB) and deliver improvement recommendations. Support the Operations Director during external audits, including the biennial REC audit. What We're Looking For You'll thrive in this role if you are: Self-motivated, proactive, and willing to go the extra mile Committed to safeguarding and safer recruitment A strong communicator with excellent written and verbal skills Meticulous, organised, and exceptional at time management Confident, personable, and able to build strong working relationships A team player with a professional and enthusiastic approach Why Join Us? You'll be joining a passionate, supportive team where your work has real impact. With clear progression opportunities, the chance to lead a dedicated compliance function, and the ability to influence and improve processes company-wide, this is a role where you can truly make your mark. Market-leading earning potential at consultant level Supportive, fun, and ambitious team culture Flexible working (WFH options + reduced hours during school holidays) 28 days annual leave + your birthday off Company incentives & events - including trips, socials, and more 1 -hour lunch twice a week for gym/exercise Company away trips, Masters Events & regular incentives Regular team socials, office treats & company-wide events Ready to Apply? If you're excited to take the next step in your compliance career and help drive a culture of outstanding safeguarding, we'd love to hear from you! APPLICATION REQUIREMENTS FOR VERITAS EDUCATION All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained You must have legal right to work in the UK You must be willing to attend a registration interview Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these. Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'
3 month Temp - Hampshire £17.65 per hour. Your new company Location: HampshireContract: Temporary Salary: £17.65 per hour Hours: 28 per week or 2 x 14 hours. Are you passionate about supporting older people to live independently and enjoy a vibrant community life? We are seeking a dedicated Local Housing Manager to lead the day-to-day operations of a Retirement Living scheme, ensuring residents receive high quality, person centred housing and support service. This is a varied, hands-on role at the heart of the scheme. No two days are the same - from tenancy sustainment and building safety to community engagement and resident wellbeing. Your new role Property & Compliance Complete, record and act upon all required health and safety checks and audits. Manage reactive repairs, identify issues and raise works orders. Oversee planned maintenance in partnership with internal departments. Procure and manage local contractors such as cleaners, gardeners and window cleaners. Ensure communal areas and the wider scheme remain safe, accessible and well presented. Manage void properties, ensuring timely turnaround and allocation. Provide short-term "buddy cover" for neighbouring schemes when required. Manage permission and alteration requests in line with policy. (If leasehold) Support with viewings, sales queries and leaseholder communications. Performance & Administration Support the Operations Manager with annual budgeting and review monthly/annual accounts. Manage rent accounts, take proactive arrears prevention actions and support higher-level cases. Manage waiting lists, nominations and void targets. Ensure timely processing of repair orders and contractor invoices. Maintain accurate, GDPR-compliant records across all systems. Contribute to quality assessments such as Housing Quality Standards and Quest. Residents, Community & Wellbeing Create a lively, inclusive community through events and activities to reduce social isolation. Promote the use of communal facilities and encourage involvement from local groups. Build strong relationships with residents, families and external agencies. Respond to ASB issues, complaints and concerns in line with policy. Coordinate support services, encourage income maximisation and assist with benefit access. Carry out resident welfare checks and support new residents with settling in. Maintain safeguarding standards and liaise with relevant agencies. What you'll need to succeed Essential Experience in the social housing sector, ideally supporting older people. Strong communication, relationship building and problem-solving skills. Excellent organisational skills with the ability to manage a busy and varied workload. Confident with ICT, spreadsheets, emails and databases. Commitment to delivering high-quality, person centred services. Understanding of GDPR, safeguarding and professional boundaries. Desirable Knowledge of issues affecting older or vulnerable people (e.g., Dementia, mental health, substance misuse). Experience supervising or managing contractors or staff. CIH Level 3 or 4 (or willingness to work towards). Additional Requirements Enhanced DBS (or ability to obtain). Ability to access all areas of the building, including stair access. Willingness to travel for meetings, training and occasional scheme cover. What you'll get in return A rewarding role making a real impact in residents' lives. Opportunities for professional development. Supportive management and a positive working culture. A varied, community-focused role with autonomy and flexibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 24, 2026
Seasonal
3 month Temp - Hampshire £17.65 per hour. Your new company Location: HampshireContract: Temporary Salary: £17.65 per hour Hours: 28 per week or 2 x 14 hours. Are you passionate about supporting older people to live independently and enjoy a vibrant community life? We are seeking a dedicated Local Housing Manager to lead the day-to-day operations of a Retirement Living scheme, ensuring residents receive high quality, person centred housing and support service. This is a varied, hands-on role at the heart of the scheme. No two days are the same - from tenancy sustainment and building safety to community engagement and resident wellbeing. Your new role Property & Compliance Complete, record and act upon all required health and safety checks and audits. Manage reactive repairs, identify issues and raise works orders. Oversee planned maintenance in partnership with internal departments. Procure and manage local contractors such as cleaners, gardeners and window cleaners. Ensure communal areas and the wider scheme remain safe, accessible and well presented. Manage void properties, ensuring timely turnaround and allocation. Provide short-term "buddy cover" for neighbouring schemes when required. Manage permission and alteration requests in line with policy. (If leasehold) Support with viewings, sales queries and leaseholder communications. Performance & Administration Support the Operations Manager with annual budgeting and review monthly/annual accounts. Manage rent accounts, take proactive arrears prevention actions and support higher-level cases. Manage waiting lists, nominations and void targets. Ensure timely processing of repair orders and contractor invoices. Maintain accurate, GDPR-compliant records across all systems. Contribute to quality assessments such as Housing Quality Standards and Quest. Residents, Community & Wellbeing Create a lively, inclusive community through events and activities to reduce social isolation. Promote the use of communal facilities and encourage involvement from local groups. Build strong relationships with residents, families and external agencies. Respond to ASB issues, complaints and concerns in line with policy. Coordinate support services, encourage income maximisation and assist with benefit access. Carry out resident welfare checks and support new residents with settling in. Maintain safeguarding standards and liaise with relevant agencies. What you'll need to succeed Essential Experience in the social housing sector, ideally supporting older people. Strong communication, relationship building and problem-solving skills. Excellent organisational skills with the ability to manage a busy and varied workload. Confident with ICT, spreadsheets, emails and databases. Commitment to delivering high-quality, person centred services. Understanding of GDPR, safeguarding and professional boundaries. Desirable Knowledge of issues affecting older or vulnerable people (e.g., Dementia, mental health, substance misuse). Experience supervising or managing contractors or staff. CIH Level 3 or 4 (or willingness to work towards). Additional Requirements Enhanced DBS (or ability to obtain). Ability to access all areas of the building, including stair access. Willingness to travel for meetings, training and occasional scheme cover. What you'll get in return A rewarding role making a real impact in residents' lives. Opportunities for professional development. Supportive management and a positive working culture. A varied, community-focused role with autonomy and flexibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
An exciting opportunity awaits an ambitious and commercially savvy leader to take the reins as General Manager at a cutting-edge, experiential social wellness and movement space in London. With a mission to deliver world-class training, service excellence, and a community-first environment, this role is perfect for a results-driven operator who thrives in dynamic, high-performance environments. As General Manager, you will lead all aspects of the club's operations, from team leadership and member experience to financial management and business development. You will be instrumental in shaping the culture, driving standards, and ensuring that every touchpoint reflects the club's premium positioning. The Role Salary: £60,000 Working Hours: Full-time, flexible across weekdays and some weekends Amazing working perks including access to the gym and all its facilities Leave: 25 Days per annum. Management experience within premium fitness, hospitality, or leisure required Reporting to: The Managing Director Responsibilities: 1. Team Leadership & People Management Recruit, onboard, train, and lead a high-performing team across all departments. Create and maintain a positive, professional, and safe work environment. Set clear expectations, conduct performance reviews, and manage development plans. Establish strong team culture and accountability, supported by clear communication and regular team meetings. 2. Member Experience & Community Building Regularly engage with members to gather feedback, resolve concerns, and build strong relationships. Ensure a consistently exceptional member experience, rooted in customer service, community, and quality. Lead a culture of hospitality where every guest feels welcomed, supported, and inspired. 3. Operational Excellence Oversee all daily site operations including front of house, fitness floor, maintenance, and housekeeping. Implement and continually refine internal processes and systems to maximise operational efficiency. Ensure full compliance with health and safety regulations, including daily and weekly checks and documentation. Lead on scheduling, rotas, and staffing plans to optimise resource utilisation and service coverage. 4. Financial Management & Reporting Manage all financial aspects of the club including forecasting, budgeting, cash flow, and cost control. Own and monitor the P&L, ensuring profitability targets are met and exceeded. Conduct regular performance analysis and reporting, recommending and initiating corrective actions where needed. Ensure tight control of accounts payables and manage supplier relationships effectively. 5. Sales & Business Development Drive membership sales strategy across individual and corporate channels. Set and oversee sales targets, commission structures, and incentive plans for the team. Collaborate with the marketing team to align campaigns with local and seasonal growth opportunities. Identify new opportunities for growth through partnerships, events, and community outreach. 6. Quality Assurance & Process Improvement Analyse trends and customer feedback to proactively improve systems, workflows, and touch points. Monitor service standards, identify gaps, and take action to enhance delivery across all departments. Champion operational innovation by regularly reviewing processes for scalability and effectiveness. The Person: 5+ years of experience in senior operations or general management within a high-end fitness, hospitality, or wellness setting Proven track record of leading large, diverse teams to deliver strong commercial and service outcomes Strong understanding of fitness and lifestyle trends, with a passion for elevating customer experience Commercially astute with excellent budgeting, reporting, and financial control capabilities Exceptional leadership, interpersonal, and communication skills Highly organised, proactive, and comfortable managing multiple priorities in a fast-paced environment Entrepreneurial mindset with a desire to build, scale, and leave a lasting legacy. Success Metrics: Delivery of consistent and profitable financial results across revenue streams Achievement of membership acquisition, retention, and satisfaction KPIs High levels of team performance, engagement, and staff retention Smooth, efficient club operations with full compliance and service excellence Creation of a strong, inclusive, and positive club culture that reflects brand values Your recruiter for this role is Heloise Nangle, Co-Founder at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Feb 23, 2026
Full time
An exciting opportunity awaits an ambitious and commercially savvy leader to take the reins as General Manager at a cutting-edge, experiential social wellness and movement space in London. With a mission to deliver world-class training, service excellence, and a community-first environment, this role is perfect for a results-driven operator who thrives in dynamic, high-performance environments. As General Manager, you will lead all aspects of the club's operations, from team leadership and member experience to financial management and business development. You will be instrumental in shaping the culture, driving standards, and ensuring that every touchpoint reflects the club's premium positioning. The Role Salary: £60,000 Working Hours: Full-time, flexible across weekdays and some weekends Amazing working perks including access to the gym and all its facilities Leave: 25 Days per annum. Management experience within premium fitness, hospitality, or leisure required Reporting to: The Managing Director Responsibilities: 1. Team Leadership & People Management Recruit, onboard, train, and lead a high-performing team across all departments. Create and maintain a positive, professional, and safe work environment. Set clear expectations, conduct performance reviews, and manage development plans. Establish strong team culture and accountability, supported by clear communication and regular team meetings. 2. Member Experience & Community Building Regularly engage with members to gather feedback, resolve concerns, and build strong relationships. Ensure a consistently exceptional member experience, rooted in customer service, community, and quality. Lead a culture of hospitality where every guest feels welcomed, supported, and inspired. 3. Operational Excellence Oversee all daily site operations including front of house, fitness floor, maintenance, and housekeeping. Implement and continually refine internal processes and systems to maximise operational efficiency. Ensure full compliance with health and safety regulations, including daily and weekly checks and documentation. Lead on scheduling, rotas, and staffing plans to optimise resource utilisation and service coverage. 4. Financial Management & Reporting Manage all financial aspects of the club including forecasting, budgeting, cash flow, and cost control. Own and monitor the P&L, ensuring profitability targets are met and exceeded. Conduct regular performance analysis and reporting, recommending and initiating corrective actions where needed. Ensure tight control of accounts payables and manage supplier relationships effectively. 5. Sales & Business Development Drive membership sales strategy across individual and corporate channels. Set and oversee sales targets, commission structures, and incentive plans for the team. Collaborate with the marketing team to align campaigns with local and seasonal growth opportunities. Identify new opportunities for growth through partnerships, events, and community outreach. 6. Quality Assurance & Process Improvement Analyse trends and customer feedback to proactively improve systems, workflows, and touch points. Monitor service standards, identify gaps, and take action to enhance delivery across all departments. Champion operational innovation by regularly reviewing processes for scalability and effectiveness. The Person: 5+ years of experience in senior operations or general management within a high-end fitness, hospitality, or wellness setting Proven track record of leading large, diverse teams to deliver strong commercial and service outcomes Strong understanding of fitness and lifestyle trends, with a passion for elevating customer experience Commercially astute with excellent budgeting, reporting, and financial control capabilities Exceptional leadership, interpersonal, and communication skills Highly organised, proactive, and comfortable managing multiple priorities in a fast-paced environment Entrepreneurial mindset with a desire to build, scale, and leave a lasting legacy. Success Metrics: Delivery of consistent and profitable financial results across revenue streams Achievement of membership acquisition, retention, and satisfaction KPIs High levels of team performance, engagement, and staff retention Smooth, efficient club operations with full compliance and service excellence Creation of a strong, inclusive, and positive club culture that reflects brand values Your recruiter for this role is Heloise Nangle, Co-Founder at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.
Remote but travel to offices in Stanmore & Greenford, Middlesex for meetings My client is a successful, expanding IT Company delivering expert IT Managed Services, Cybersecurity and Cloud solutions tailored to their client needs. They are recruiting a Part Time, 3 days per week Customer Success Manager to build, activate and grow revenue generating relationships with their existing, and new Clients. A great role if you have experience in Customer Success, Account Management, Pre-Sales or client facing B2B roles. This is not a cold calling sales role, but a role that requires excellent client relations and development skills to undertake a varied revenue generating role with responsibilities including : Relationship led growth New Sales and Pre-Sales Activity Revenue Growth and Account Expansion Meetings, Events and Networking Great opportunity for a candidate confident to work developing an understanding of client environments, needs and challenges, and shaping propositions and solutions, building new, and developing current client accounts. The successful candidate will be comfortable with regular in-person client interaction and networking and enjoy operating with high autonomy. PLEASE NOTE SALARY SHOWN IS FTE
Feb 23, 2026
Full time
Remote but travel to offices in Stanmore & Greenford, Middlesex for meetings My client is a successful, expanding IT Company delivering expert IT Managed Services, Cybersecurity and Cloud solutions tailored to their client needs. They are recruiting a Part Time, 3 days per week Customer Success Manager to build, activate and grow revenue generating relationships with their existing, and new Clients. A great role if you have experience in Customer Success, Account Management, Pre-Sales or client facing B2B roles. This is not a cold calling sales role, but a role that requires excellent client relations and development skills to undertake a varied revenue generating role with responsibilities including : Relationship led growth New Sales and Pre-Sales Activity Revenue Growth and Account Expansion Meetings, Events and Networking Great opportunity for a candidate confident to work developing an understanding of client environments, needs and challenges, and shaping propositions and solutions, building new, and developing current client accounts. The successful candidate will be comfortable with regular in-person client interaction and networking and enjoy operating with high autonomy. PLEASE NOTE SALARY SHOWN IS FTE
