188 jobs found

Are you highly organised, great with people and confident in your administrative tasks? We're looking for a proactive Office Administrator to join our friendly and close knit team based at our office in Barnstaple. Enjoy excellent benefits and build a carreer with a company that values you! BASIC SALARY: Up to £30,000 per annum BENEFITS: Profit related annual bonus 20 days annual leave plus extra days at Xmas Company car after completion of probation LOCATION: Barnstaple COMMUTABLE LOCATIONS: lfracombe, Bideford, Braunton, Great Torrington, Appledore, South Molton, Tiverton JOB DESCRIPTION: Administrator, Office Administrator, Sales Administrator - Distribution We are growing and looking to add to our friendly team. You will be joining an established company who are the market leader in providing adhesives and sealants to a multitude of industries. Based in our Head Office in Barnstaple, you will be an important and valued member of the team with the responsibility of administering customer requirements and supporting our colleagues based in the field. As our Sales Administrator / Office Administrator you will be responsible for: Answering phone calls and emails professionally; directing enquiries to the right colleague or department. Processing order paperwork and liaising with the warehouse for packing and dispatch. Populating spreadsheets and reports accurately and efficiently. Supporting our field-based team with information, figures, and general admin support. General office administration to keep everything running smoothly. PERSON SPECIFICATION: Administrator, Office Administrator, Sales Administrator - Distribution To be our successful Sales Administrator / Office Administrator, you will be confident in your approach to communication across all mediums and you will have a keen eye for detail. A technical or distribution background is advantageous but not essential as full training and ongoing support will be provided. The right attitude is more important to us than experience! Tasked with managing your own workload independently, you will be: Confident, resilient, professional with excellent attention to detail and customer service. Proactive; able to work within set timescales, solve problems that may arise and organising your workload to meet deadlines. Able to communicate confidently on the phone. Competent with IT systems including Excel and Sage Line 50. Personable and enthusiastic team player with a strong work ethic. HOURS OF WORK : Administrator, Office Administrator, Sales Administrator - Distribution Full time hours are 9am -5pm Monday to Friday on site. However, we will consider part time hours 9am -3pm - salary pro-rated for the right candidate. Flexibility to cover occasional sickness, annual leave, or busy periods is appreciated. Why consider us? We are a successful market-leading business who distribute products that are unrivalled in quality within many sectors. A family- run business, distributing across Scotland, the Midlands and the Southwest of England, we will support you in utilising your experience alongside the right attitude, that will take you far. Our successful business provides value at every link between our products, the retailer and consumer. We truly value our staff, who are rewarded well for their attitude and work ethic. If you're looking for a stable, enjoyable role where you can make a difference every day and be part of a supportive team, we'd love to hear from you. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Administrator, Office Administrator, Office Assistant, Administrative Assistant, Office Manager, Operations Assistant, Business Support Officer, Sales Administrator - Sealant, Adhesives, Distribution, BASA INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18276, Wallace Hind Selection

Receptionist Are you looking for an exciting opportunity to work for an organisation that makes a difference An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then the Diocese is the place for you! This is a part-time role, based in Oxford. Position: Receptionist (pm) Location: Kidlington, Oxford Hours: 20 hours per week, 4 hours per day Monday to Friday: 12:30 to 16:30 Salary: £13,103.87 per annum (£24,242.20 per annum full-time equivalent (FTE) Contract: Permanent Closing Date: 31 December 2025 Interviews will take place at Church House, Oxford on: Thursday 15 January 2026 The Role The Receptionist serves as the primary point of contact for staff and visitors, ensuring a seamless and welcoming experience through face-to-face interactions and telephone communications. Collaborating closely with the Facilities Manager and job share partner, the role involves efficiently handling queries, managing the reception email account, and coordinating visitor bookings and parking logistics. Responsibilities also include overseeing incoming/outgoing mail, facilitating large-scale mailings via the Royal Mail online system, managing publications on behalf of the Communications team, monitoring, and replenishing stationery supplies, and producing access cards for new team members and contractors. Additionally, the Receptionist provides support to the Facilities Manager in handling the café coffee machine and food ordering as needed. The role requires availability for full-time coverage during annual leave and absences of the other job share post holder to ensure the continuous smooth operation of the reception area. Please be aware that you are required to provide full-time coverage during annual leave and in the absence of the other job share post holder as outlined in the job description. Please note that this is exclusively a non-hybrid role, with your work location being based at Church House Oxford. About You You do not need to be a practising Christian or have a faith to work here - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins this vital work. However, all staff do have a desire to make a difference. We are seeking an individual who embodies friendliness, approachability, courtesy, and helpfulness, coupled with exceptional communication skills, both written and verbal. The ideal candidate thrives on taking initiative, possesses a flexible work approach, excels at multitasking, and adeptly prioritises tasks. Proficiency in Microsoft Word, Excel, and Outlook is a must, with a willingness to embrace new technologies and learn database management. While being a supportive member of the team is essential, we also value the ability to work independently with confidence. Additionally, candidates should be open to training as a First Aider/Fire Marshal, contributing to the resilience of our Church House community. If you're ready to bring your skills and enthusiasm to the vibrant team, we'd love to hear from you. Benefits and Rewards We offer a generous package including: Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees In addition to the statutory UK public holidays, the Diocese offers three privilege days to all employees, namely Maundy Thursday, Ascension Day, and Christmas Eve (or the closest working day, where this falls on a weekend) Free parking and subsidised on-site café Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes death in service benefit (5% employee contribution) Electric car and cycle-to-work salary sacrifice schemes Access to wellbeing support via Employee Assistance Programme Enhanced family-friendly policies and a generous sick pay provision Access to low-interest financial services from Churches Mutual Credit Union including loans. An attractive modern working environment The successful candidate must have the right to live and work in the United Kingdom. Only shortlisted candidates will be contacted. If you do not hear from us, your application has not been successful. We want the Church of England s commitment to equality, diversity, and inclusion for all to be reflected in all staff. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented. The Church of England is committed to the safeguarding, care, and nurture of everyone within the church community. In the Diocese, the team follow and are committed to the Church of England's House of Bishops Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount You may have experience in other areas such as Receptionist, Admin, Administrator, Administration, Junior Receptionist, Senior Receptionist, Office Manage, Front of House. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title : Student Accommodation Administrator Location: Exeter Hours: Monday to Friday 8.00am-5.00pm or 9.00am-6.00pm. 1 in 3 Saturdays on a rota basis with a day off in lieu the following week. Salary : 26,200 per annum Benefits: 25 days holiday plus bank holidays ,paid overtime , generous pension scheme , life assurance cover , employee assistance scheme The Company: An award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. They have been operating for over 35 years and going from strength to strength! The Role : A fantastic opportunity for an enthusiastic, self-motivated Student Accommodation Administrator to join our clients front of house team in their luxury student accommodation in the City Centre of Exeter. This is a perfect opportunity for an out-going, talented individual to get stuck in, ensuring the tenants receive exceptional service. You will generally be the first point of contact so will be a brand ambassador for the company. This exciting, fast-paced position will involve working as part of a small team and undertaking an extremely varied workload where no two days are the same Providing front of office support to residents and visitors to the building, maintaining excellent customer service at all times. Updating the company in-house booking and customer relationship management system. Supporting customer show rounds to ensure maximum occupancy of the residence. Respond positively and quickly to customer enquiries and complaints and take appropriate action in line with company procedures. Create a friendly and safe environment for students to feel comfortable speaking with the team about concerns they might have about their accommodation or wellbeing. To create monthly fun and diverse events for students to participate in and support the coordination of any open days Manage the incoming post and deliveries and ensure it is distributed efficiently Always interact with students professionally, showing empathy towards any issues you may find and understanding that this is their home. Engage with the students to capture feedback and insight to improve services to their needs Key Requirements: Previous experience within a highly customer focused role. Experience within accommodation, hotels/hospitality or retail would be preferred but not essential. Outstanding customer service skills with strong verbal and written communication. The ability to think on your feet. A confident, polite and professional persona. Good working knowledge of IT systems including Microsoft Office and Social Media platforms. Smartly presented. To Apply If you would like to know more, please don't delay in calling Vicky on (phone number removed) alternatively apply online or email (url removed) Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Member Services. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background The role would suit someone looking for their first career move following their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services / Account Management - A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in London, some time working from home. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Are you highly organised, great with people and confident in your administrative tasks? We're looking for a proactive Office Administrator to join our friendly and close knit team based at our office in Barnstaple. Enjoy excellent benefits and build a carreer with a company that values you! BASIC SALARY: Up to £30,000 per annum BENEFITS: Profit related annual bonus 20 days annual leave plus extra days at Xmas Company car after completion of probation LOCATION: Barnstaple COMMUTABLE LOCATIONS: lfracombe, Bideford, Braunton, Great Torrington, Appledore, South Molton, Tiverton JOB DESCRIPTION: Administrator, Office Administrator, Sales Administrator - Distribution We are growing and looking to add to our friendly team. You will be joining an established company who are the market leader in providing adhesives and sealants to a multitude of industries. Based in our Head Office in Barnstaple, you will be an important and valued member of the team with the responsibility of administering customer requirements and supporting our colleagues based in the field. As our Sales Administrator / Office Administrator you will be responsible for: Answering phone calls and emails professionally; directing enquiries to the right colleague or department. Processing order paperwork and liaising with the warehouse for packing and dispatch. Populating spreadsheets and reports accurately and efficiently. Supporting our field-based team with information, figures, and general admin support. General office administration to keep everything running smoothly. PERSON SPECIFICATION: Administrator, Office Administrator, Sales Administrator - Distribution To be our successful Sales Administrator / Office Administrator, you will be confident in your approach to communication across all mediums and you will have a keen eye for detail. A technical or distribution background is advantageous but not essential as full training and ongoing support will be provided. The right attitude is more important to us than experience! Tasked with managing your own workload independently, you will be: Confident, resilient, professional with excellent attention to detail and customer service. Proactive; able to work within set timescales, solve problems that may arise and organising your workload to meet deadlines. Able to communicate confidently on the phone. Competent with IT systems including Excel and Sage Line 50. Personable and enthusiastic team player with a strong work ethic. HOURS OF WORK : Administrator, Office Administrator, Sales Administrator - Distribution Full time hours are 9am -5pm Monday to Friday on site. However, we will consider part time hours 9am -3pm - salary pro-rated for the right candidate. Flexibility to cover occasional sickness, annual leave, or busy periods is appreciated. Why consider us? We are a successful market-leading business who distribute products that are unrivalled in quality within many sectors. A family- run business, distributing across Scotland, the Midlands and the Southwest of England, we will support you in utilising your experience alongside the right attitude, that will take you far. Our successful business provides value at every link between our products, the retailer and consumer. We truly value our staff, who are rewarded well for their attitude and work ethic. If you're looking for a stable, enjoyable role where you can make a difference every day and be part of a supportive team, we'd love to hear from you. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Administrator, Office Administrator, Office Assistant, Administrative Assistant, Office Manager, Operations Assistant, Business Support Officer, Sales Administrator - Sealant, Adhesives, Distribution, BASA INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18276, Wallace Hind Selection

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do Coordinate desktop support activities by managing incidents and service requests. Liaise with requestors and support teams to ensure timely and accurate processing. Monitor the service management queue and team mailbox to maintain up-to-date communication. Reset/Image devices and prepare them for deployment using standard build procedures. Manage device dispatch and returns, including courier arrangements and quality checks. Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting. Experience with Apple support and warranty management; device disposal management Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management Strong written and verbal communication skills for liaising with customers, internal teams and vendors. Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment. Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity The Rewards There is a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.