Tax Manager Your new company This is a leading UK accountancy and advisory firm with a strong presence in Cardiff. The firm provides audit, tax, and business advisory services to a diverse client base, focusing on delivering exceptional service and tailored solutions that help businesses thrive. As part of a wider national network, it combines local expertise with national resources, ensuring clients benefit from deep sector knowledge and innovative approaches. The Cardiff office is recognised for its collaborative culture, commitment to professional development, and dedication to excellence. Your new role Independent management of a small portfolio of key clients with more complex tax affairs, liaison with clients and HMRC as may be required - from fee quotation to billing the work, and proactively offering planning ideas and solutions, written and verbal, holding client meetings Willingness to assist the department generally with personal tax and trust returns, capital gains and inheritance tax computations and complex tax queries Assistance with ad hoc tax planning projects for clients and referrers, report writing and illustrative tax calculations. Tax advisory/planning for client business owners/managers and high net worth individuals, and preparation/review of more complex personal and trust tax returns, and inheritance tax returns for trusts. Use of the applicant's knowledge and experience of working with individuals and families to offer tax advice to help them establish their personal plans and goals, where relevant advice in the following specialist areas by way of example: Estate planning for business/property ownership Retirement/succession planning Tax implications of financial investments and investment products Main residence planning Use of trusts for tax planning IHT/Estate tax planning generally What you'll need to succeed ATT (or HMRC equivalent) minimum Ideally, CTA or STEP Qualified but will also consider QBE At least 5 years post-qualification experience in tax in a private client compliance/advisory role, ideally including some experience of family trust work What you'll get in return Up to £65,000 Flexi time and hybrid working 25 days plus Bank Holidays Free Parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 11, 2026
Full time
Tax Manager Your new company This is a leading UK accountancy and advisory firm with a strong presence in Cardiff. The firm provides audit, tax, and business advisory services to a diverse client base, focusing on delivering exceptional service and tailored solutions that help businesses thrive. As part of a wider national network, it combines local expertise with national resources, ensuring clients benefit from deep sector knowledge and innovative approaches. The Cardiff office is recognised for its collaborative culture, commitment to professional development, and dedication to excellence. Your new role Independent management of a small portfolio of key clients with more complex tax affairs, liaison with clients and HMRC as may be required - from fee quotation to billing the work, and proactively offering planning ideas and solutions, written and verbal, holding client meetings Willingness to assist the department generally with personal tax and trust returns, capital gains and inheritance tax computations and complex tax queries Assistance with ad hoc tax planning projects for clients and referrers, report writing and illustrative tax calculations. Tax advisory/planning for client business owners/managers and high net worth individuals, and preparation/review of more complex personal and trust tax returns, and inheritance tax returns for trusts. Use of the applicant's knowledge and experience of working with individuals and families to offer tax advice to help them establish their personal plans and goals, where relevant advice in the following specialist areas by way of example: Estate planning for business/property ownership Retirement/succession planning Tax implications of financial investments and investment products Main residence planning Use of trusts for tax planning IHT/Estate tax planning generally What you'll need to succeed ATT (or HMRC equivalent) minimum Ideally, CTA or STEP Qualified but will also consider QBE At least 5 years post-qualification experience in tax in a private client compliance/advisory role, ideally including some experience of family trust work What you'll get in return Up to £65,000 Flexi time and hybrid working 25 days plus Bank Holidays Free Parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Are you a skilled Business Development Manager looking for a new role As a BDM are you confident working with large OEMs and into the automotive , off highway or rail supply chain Can you take technical products to the industry working across engineering and procurement teams to deliver engineering projects Kingscroft have been asked to recruit a Business Development Manager for a specialist manufacturing business supplying components and manufacturing services into the automotive and off highway sector. As the ideal candidate you will have experience of working with automotive suppliers and be confident in developing enquiries into business opportunities for this specialist manufacturer. Your role will involve: Business Development - Identify and pursue relevant new business opportunities within the UK & European automotive , truck , special purpose vehicle , rail or aerospace Key Account Management - Act as the primary commercial contact for designated OEM and Tier 1 customers. - Develop account plans to support customer growth strategies and increase market share. Sales and Commercial Management - Achieve annual sales targets in line with company objectives. - Prepare, deliver, and negotiate quotations, contracts, and agreements. - Manage the RFQ (Request for Quotation) process and lead commercial discussions with customers. Market Product Development Support - Monitor and analyse market trends, competitor activities, and customer needs. - Provide feedback to RD, engineering, and product management teams to support innovation and product improvement. Project Management together with the Project Team ; overseeing customer projects from initial enquiry through to production launch This is a fantastic opportunity to play a key role in the continued success of this well positioned and well invested company. Please apply today for a confidential discussion on the role and business. Hybrid or remote working is available for the right candidates. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.
Jan 11, 2026
Full time
Are you a skilled Business Development Manager looking for a new role As a BDM are you confident working with large OEMs and into the automotive , off highway or rail supply chain Can you take technical products to the industry working across engineering and procurement teams to deliver engineering projects Kingscroft have been asked to recruit a Business Development Manager for a specialist manufacturing business supplying components and manufacturing services into the automotive and off highway sector. As the ideal candidate you will have experience of working with automotive suppliers and be confident in developing enquiries into business opportunities for this specialist manufacturer. Your role will involve: Business Development - Identify and pursue relevant new business opportunities within the UK & European automotive , truck , special purpose vehicle , rail or aerospace Key Account Management - Act as the primary commercial contact for designated OEM and Tier 1 customers. - Develop account plans to support customer growth strategies and increase market share. Sales and Commercial Management - Achieve annual sales targets in line with company objectives. - Prepare, deliver, and negotiate quotations, contracts, and agreements. - Manage the RFQ (Request for Quotation) process and lead commercial discussions with customers. Market Product Development Support - Monitor and analyse market trends, competitor activities, and customer needs. - Provide feedback to RD, engineering, and product management teams to support innovation and product improvement. Project Management together with the Project Team ; overseeing customer projects from initial enquiry through to production launch This is a fantastic opportunity to play a key role in the continued success of this well positioned and well invested company. Please apply today for a confidential discussion on the role and business. Hybrid or remote working is available for the right candidates. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information.
Office Manager SN2 Pay: £15- £17 per hour Hours: Monday-Friday, 9:00-17:00 Location: Swindon (SN2), Hybrid Contract: Temporary with potential to eventually go permanent Your new company A well-established organisation providing essential support to projects and services across the UK. They offer a collaborative environment and value strong organisational skills. Your new role You'll take ownership of the day-to-day running of the office, ensuring smooth operations and compliance. This includes managing facilities, coordinating suppliers, and supporting senior stakeholders with scheduling and resource planning. It's a varied role that suits someone who thrives on responsibility and enjoys problem-solving. What you'll need to succeed Previous experience in office management or facilities coordination Strong organisational and multitasking abilities Excellent communication skills Confidence using MS Office Suite Ability to work independently and make decisions under pressure A proactive approach to problem-solving and continuous improvement What you'll get in return Hybrid working pattern (typically 3 days in the office) Competitive hourly rate and weekly pay Opportunity to move into a permanent role A supportive team environment with autonomy in your role If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 11, 2026
Seasonal
Office Manager SN2 Pay: £15- £17 per hour Hours: Monday-Friday, 9:00-17:00 Location: Swindon (SN2), Hybrid Contract: Temporary with potential to eventually go permanent Your new company A well-established organisation providing essential support to projects and services across the UK. They offer a collaborative environment and value strong organisational skills. Your new role You'll take ownership of the day-to-day running of the office, ensuring smooth operations and compliance. This includes managing facilities, coordinating suppliers, and supporting senior stakeholders with scheduling and resource planning. It's a varied role that suits someone who thrives on responsibility and enjoys problem-solving. What you'll need to succeed Previous experience in office management or facilities coordination Strong organisational and multitasking abilities Excellent communication skills Confidence using MS Office Suite Ability to work independently and make decisions under pressure A proactive approach to problem-solving and continuous improvement What you'll get in return Hybrid working pattern (typically 3 days in the office) Competitive hourly rate and weekly pay Opportunity to move into a permanent role A supportive team environment with autonomy in your role If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
About Edward s Trust Edward s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going. Our Values RESPECT We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience. HOPE A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief. HOLISTIC Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care. SUPPORT Enabling with compassion and care. We provide responsive support that is appropriate, relevant and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement EXCELLENCE Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change. Role summary If you re ready for your next fundraising role, taking a step up and pushing yourself whilst working in a small but mighty team, this role really is for you. This role is a critical part of the fundraising puzzle to deliver the Edward s Trust fundraising growth plan for 2026 and increase income and services in the local West Midlands area. This role allows you to apply your fundraising skill and knowledge and have a real and measurable impact." This Senior Fundraiser will report to the Interim Head of Fundraising, with a plan to lead the team from June 2026 with a comprehensive handover. This role will deputise for the interim Head of Fundraising when required and has huge potential for professional growth. This role will be an exciting opportunity to work with the leadership team to develop and implement the Edward s Trust income generation strategy, and we are particularly interested in candidates that have grown corporate income. You will be individually responsible for Corporate, Legacy, and Regular Giving fundraising. Working with interim Head of Fundraising, you will enhance the donor experience, ensure relationships are strong and that excellent personalised communication systems are in place and that we are truly audience led. You will be required to support other members of the Fundraising Team on fundraising activities where extra resources or senior representation may be required. You will be responsible and accountable for ensuring the database (Donorflex) is maintained by the Fundraising Team alongside the Head of Fundraising. You will be responsible for supporting the Head of Fundraising in reviewing systems and processes and ensuring that the Fundraising Team is working efficiently and in accordance with regulatory and legal requirements and best practice. The role will involve managing and tracking the Fundraising Team budget through direct line management when appropriate and you will be required to create monthly reports and updates as well as Trustee Reports, and, when needed, to reforecast income/expenditure, liaising with the senior leadership team. We are open to flexible/hybrid working requests which can be discussed at interviews.
Jan 11, 2026
Full time
About Edward s Trust Edward s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going. Our Values RESPECT We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience. HOPE A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief. HOLISTIC Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care. SUPPORT Enabling with compassion and care. We provide responsive support that is appropriate, relevant and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement EXCELLENCE Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change. Role summary If you re ready for your next fundraising role, taking a step up and pushing yourself whilst working in a small but mighty team, this role really is for you. This role is a critical part of the fundraising puzzle to deliver the Edward s Trust fundraising growth plan for 2026 and increase income and services in the local West Midlands area. This role allows you to apply your fundraising skill and knowledge and have a real and measurable impact." This Senior Fundraiser will report to the Interim Head of Fundraising, with a plan to lead the team from June 2026 with a comprehensive handover. This role will deputise for the interim Head of Fundraising when required and has huge potential for professional growth. This role will be an exciting opportunity to work with the leadership team to develop and implement the Edward s Trust income generation strategy, and we are particularly interested in candidates that have grown corporate income. You will be individually responsible for Corporate, Legacy, and Regular Giving fundraising. Working with interim Head of Fundraising, you will enhance the donor experience, ensure relationships are strong and that excellent personalised communication systems are in place and that we are truly audience led. You will be required to support other members of the Fundraising Team on fundraising activities where extra resources or senior representation may be required. You will be responsible and accountable for ensuring the database (Donorflex) is maintained by the Fundraising Team alongside the Head of Fundraising. You will be responsible for supporting the Head of Fundraising in reviewing systems and processes and ensuring that the Fundraising Team is working efficiently and in accordance with regulatory and legal requirements and best practice. The role will involve managing and tracking the Fundraising Team budget through direct line management when appropriate and you will be required to create monthly reports and updates as well as Trustee Reports, and, when needed, to reforecast income/expenditure, liaising with the senior leadership team. We are open to flexible/hybrid working requests which can be discussed at interviews.
Job Title: Lead Business Intelligence Analyst Location: York, YO19 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM systems.
Jan 11, 2026
Full time
Job Title: Lead Business Intelligence Analyst Location: York, YO19 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM systems.
Location: Woodhatch Place, Cockshot Hill, Reigate Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £53,713 per annum, based on a 36 hour working week. We have a great opportunity to join the Local Government Reorganisation (LGR) Implementation team as a Senior Project Manager. We support hybrid working with the right balance. We come together in person for 1 days per week on average (20% of the working week) and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role This is your opportunity to project manage and influence one of the largest transformation programmes ever undertaken in local government in Surrey. As a Project Manager, you'll have the chance to help shape service provision, ensuring we are ready to meet the needs of the future. This role comes with a strong sense of purpose and an opportunity to make a real difference to the lives of the communities we serve. As a key member of our team, you'll be at the forefront of managing the development of strategies, projects and service development activities. Your expertise in needs analysis and evidence-based policy advice will be crucial in making informed decisions that drive the agenda forward. Collaboration is at the heart of what we do, and you'll work closely with senior officers across directorates, local and national partners to ensure our vision becomes reality. Shortlisting Criteria To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence the following skills and align with our behaviours : A self-starter with the ability to work independently on tasks and proactively sharing progress updates Strong analytical abilities and vision with excellent communication and engagement skills. A good understanding of the national local government policy agenda A track record of managing complex change projects and programmes in a public sector setting Strong leadership skills and be able to manage effective relationships across the organisation in a complex stakeholder environment Good stakeholder engagement and management skills, at all levels of the organisation A collaborative approach to delivering change Experience working in local government reform, particularly within Adults Social Care, Public Health or Communities Service areas Application Questions Looking at our advert and considering Surrey County Council's commitment to ensuring that "no one is left behind", please tell us what it is about the Project Manager role within the Local Government Reorganisation team that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that will enable you to successfully manage complex change projects and collaborate effectively with senior officers, partners, and stakeholders across Surrey County Council? What three qualities do you have that would make you a successful Project Manager, and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability during this significant transformation programme? Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. We look forward to receiving your application, please click on the apply online button below to submit. The job advert closes at 23:59 on 25/01/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jan 11, 2026
Full time
Location: Woodhatch Place, Cockshot Hill, Reigate Description We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £53,713 per annum, based on a 36 hour working week. We have a great opportunity to join the Local Government Reorganisation (LGR) Implementation team as a Senior Project Manager. We support hybrid working with the right balance. We come together in person for 1 days per week on average (20% of the working week) and support working from home the rest of the time. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role This is your opportunity to project manage and influence one of the largest transformation programmes ever undertaken in local government in Surrey. As a Project Manager, you'll have the chance to help shape service provision, ensuring we are ready to meet the needs of the future. This role comes with a strong sense of purpose and an opportunity to make a real difference to the lives of the communities we serve. As a key member of our team, you'll be at the forefront of managing the development of strategies, projects and service development activities. Your expertise in needs analysis and evidence-based policy advice will be crucial in making informed decisions that drive the agenda forward. Collaboration is at the heart of what we do, and you'll work closely with senior officers across directorates, local and national partners to ensure our vision becomes reality. Shortlisting Criteria To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence the following skills and align with our behaviours : A self-starter with the ability to work independently on tasks and proactively sharing progress updates Strong analytical abilities and vision with excellent communication and engagement skills. A good understanding of the national local government policy agenda A track record of managing complex change projects and programmes in a public sector setting Strong leadership skills and be able to manage effective relationships across the organisation in a complex stakeholder environment Good stakeholder engagement and management skills, at all levels of the organisation A collaborative approach to delivering change Experience working in local government reform, particularly within Adults Social Care, Public Health or Communities Service areas Application Questions Looking at our advert and considering Surrey County Council's commitment to ensuring that "no one is left behind", please tell us what it is about the Project Manager role within the Local Government Reorganisation team that has motivated you to apply? Please tell us about the relevant experience or transferable skills you have that will enable you to successfully manage complex change projects and collaborate effectively with senior officers, partners, and stakeholders across Surrey County Council? What three qualities do you have that would make you a successful Project Manager, and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability during this significant transformation programme? Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. We look forward to receiving your application, please click on the apply online button below to submit. The job advert closes at 23:59 on 25/01/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Management Accountant Your new company This is an exciting opportunity to join a respected public sector organisation that plays a vital role in delivering services that impact communities across Scotland. You'll be part of a forward-thinking finance team committed to driving efficiency, supporting strategic decision-making, and ensuring compliance with best practice financial standards. Your new role As a Management Accountant, you will provide essential financial insight and support across the organisation. Key responsibilities include: Delivering management accounting support and monitoring financial efficiency across designated business areas. Working with senior finance partners to prepare the annual budget and three-year financial strategy aligned with corporate objectives. Collaborating with budget managers to produce accurate forecast outturns, ensuring active budget management and optimal resource utilisation. Preparing and presenting monthly portfolio financial monitoring reports to management teams. Supporting organisational structure changes with robust financial analysis. Partnering with colleagues to map duties to appropriate funding sources. Assisting in the development of new systems and reporting to support charge reviews. Liaising with internal and external auditors as required. What you'll need to succeed To thrive in this role, you will be: A qualified accountant (CCAB, CIPFA, or ACMA). Experienced in management accounting within a complex organisation. Skilled in budgeting, forecasting, and financial reporting. A strong communicator with the ability to build collaborative relationships across teams. Analytical, detail-oriented, and committed to continuous improvement. What you'll get in return A 12-month fixed-term contract with a respected public sector organisation. Competitive salary and benefits package. Flexible working arrangements and a supportive, inclusive culture. Fully hybrid arrangement with only one or two anchor days a month The opportunity to make a meaningful impact on strategic financial outcomes. This role offers the chance to influence strategic financial decisions and contribute to long-term sustainability goals. What to do now If you're a qualified finance professional looking for a rewarding role where your expertise will shape strategic outcomes, apply today. For more information and to submit your application, click Apply Now or contact Hays for a confidential discussion. #
Jan 11, 2026
Full time
Management Accountant Your new company This is an exciting opportunity to join a respected public sector organisation that plays a vital role in delivering services that impact communities across Scotland. You'll be part of a forward-thinking finance team committed to driving efficiency, supporting strategic decision-making, and ensuring compliance with best practice financial standards. Your new role As a Management Accountant, you will provide essential financial insight and support across the organisation. Key responsibilities include: Delivering management accounting support and monitoring financial efficiency across designated business areas. Working with senior finance partners to prepare the annual budget and three-year financial strategy aligned with corporate objectives. Collaborating with budget managers to produce accurate forecast outturns, ensuring active budget management and optimal resource utilisation. Preparing and presenting monthly portfolio financial monitoring reports to management teams. Supporting organisational structure changes with robust financial analysis. Partnering with colleagues to map duties to appropriate funding sources. Assisting in the development of new systems and reporting to support charge reviews. Liaising with internal and external auditors as required. What you'll need to succeed To thrive in this role, you will be: A qualified accountant (CCAB, CIPFA, or ACMA). Experienced in management accounting within a complex organisation. Skilled in budgeting, forecasting, and financial reporting. A strong communicator with the ability to build collaborative relationships across teams. Analytical, detail-oriented, and committed to continuous improvement. What you'll get in return A 12-month fixed-term contract with a respected public sector organisation. Competitive salary and benefits package. Flexible working arrangements and a supportive, inclusive culture. Fully hybrid arrangement with only one or two anchor days a month The opportunity to make a meaningful impact on strategic financial outcomes. This role offers the chance to influence strategic financial decisions and contribute to long-term sustainability goals. What to do now If you're a qualified finance professional looking for a rewarding role where your expertise will shape strategic outcomes, apply today. For more information and to submit your application, click Apply Now or contact Hays for a confidential discussion. #
Lead Business Intelligence Analyst Birmingham, B35 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as a Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM system.
Jan 11, 2026
Full time
Lead Business Intelligence Analyst Birmingham, B35 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Lead Business Intelligence Analyst and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders - FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes - we build careers. When you join us as a Lead Business Intelligence Analyst, you'll benefit from: 5 housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Plc is recruiting for a Lead Business Intelligence Analyst to strengthen our Data Team as we continue to expand our data journey. Reporting to the Data Team Manager, the Lead BI Analyst will take ownership of the reporting and data insight function, managing a small team of BI Analysts (currently three, with potential for growth). You will combine hands on BI development with leadership responsibilities, ensuring the delivery of accurate, well designed, and insightful reporting across the organisation. This role can be based in Birmingham, York, or Manchester, with a flexible hybrid working option to work remotely up to three days a week. What you'll do as a Lead Business Intelligence Analyst Line manage and develop a team of BI Analysts, including resource allocation, performance management, and PDPs. Oversee and review all reporting outputs, ensuring a high standard of accuracy, design, and consistency across the team. Maintain ownership of the reporting lifecycle - from data extraction and modelling to final delivery and presentation. Lead on BI best practices, driving continuous improvement in reporting standards, data quality, and visual design. Collaborate and coordinate with cross functional teams, stakeholders, and vendors to ensure the effective functioning of the enterprise data infrastructure. Translate business requirements into technical specifications, including data streams, integrations, transformations, data models, dashboards, and reports. Support the development and maintenance of the enterprise data architecture framework, standards, and principles. Document key processes, maintain the data dictionary, and ensure governance and consistency. Provide support and mentorship to analysts, fostering a culture of excellence, curiosity, and innovation. Occasional travel to other offices or project sites (typically less than 10%). What experience do I need? Proven experience at Lead or Senior BI Analyst level. Experience line managing or mentoring BI teams (ideally 3+ analysts). Strong attention to detail and a passion for delivering high quality, well formatted, and visually engaging reports. Advanced proficiency with Power BI, including data modelling and DAX. Solid understanding of relational databases and data warehouse concepts (dimensions, facts, star schemas) and associated technologies (e.g., Databricks). Experience with Python (including Pandas / PySpark). Familiarity with software development and source control, in particular Git and CI/CD practices. Excellent communication and stakeholder management skills - able to engage both technical and non technical audiences. Strong organisational and time management skills. Experience within the housing or construction industry is a significant advantage. Knowledge of ERP (COINS, Microsoft Dynamics, SAP, Oracle) and CRM system.
This is an exciting opportunity to join The Christie's Clinical Outcomes and Data Unit (CODU) as an Analytics Specialist with Data Science. Along with Analytics, Data Science and Statistics (ADSS) colleagues, you will provide dedicated support for the exciting new development of the Trust's Joint Analytics for Cancer (JAC) data platform and Future Christie digital ambitions, working closely with data engineering colleagues, supporting data mapping, data cataloguing and data quality improvement, utilising NLP and machine learning methods to help deliver the JAC and Future Christie 5 year plan. As a data expert, you will interpret information from multiple health care systems providing advice on best approaches for data utilisation and explaining technical data aspects to non-data experts. When completing your application please ensure you have read the attached job description and clearly evidence how you meet the essential and desirable criteria that are indicated as being assessed via the application form - short listing will be based on this evidence and you will also be asked about these should you be shortlisted for interview. After all applications have been reviewed, those applicants who have been shortlisted will be assessed via a two-stage interview process. First round of interviews will be virtual and involve a technical test. The second round will be an in-person interview held at our Withington site, a virtual option will not be offered for the second round. Main duties of the job Being the lead analyst assigned to support the JAC and Future Christie deliverables: Providing analytical insight and guidance to aid complex decision making. Working with DE colleagues on mapping, cataloguing and data quality evaluation and reporting. Investigating outliers and data quality issues, Generating data quality reports and advise on the implications of poor data quality. Providing data and analytical expertise to inform the procurement of the new JAC data platform. Designing and producing analytical and statistical outputs, incorporating data science tools and techniques, where appropriate. Presenting findings and analytical products to a wide range of audiences.Identifying the most applicable techniques and variables to meet the project's needs, investigating conflicting information. Completing project documentation and delivering projects to agreed specifications. Working as part of the ADSS team of analytics specialists to manage data and statistical/data science requests. Triaging, prioritising, and delegating requests. Any other duties commensurate with the post and grade that may be requested by Head of Analytics or ADSS Leads About us Please note: this is a hybrid role and will based on site full time initially, transitioning to working from home up to three days a week once the candidate is settled in the role. We are a customer facing service working with all members of the organisation, Executives, consultants, administrative staff and service users. We pride ourselves on our level of service, our quality of product and our ability to communicate and translate our data into intelligence. We work closely with stakeholders to ensure we delivering what they want, we are able to communicate the most advanced analytics and statistics to wide ranging audiences and we try to make our products as interesting and informative as possible. We are forward thinking, we like to try new approaches and to find innovative solutions even to long standing problems. We like a challenge, to learn new skills and to widen our horizons at any opportunity. Our team operate a hybrid working model, working from site a minimum of two days a week and from home up to three days a week. We are very open to and actively encourage flexible working. For this role you will be expected to be based on site full time initially, transitioning to WFH up to three days a week once settled into role. As a team, we come together in the office one day a week to meet up, share ideas, trouble shoot and learn from each other. We are all readily contactable via Teams when working from home, both as formal meetings and informal chats and meet ups. Job responsibilities DUTIES AND RESPONSIBILITIES The post holder will: Being the lead analyst assigned to support the JAC and Future Christie deliverables: Providing analytical insight and guidance to aid complex decision making.Working with DE colleagues on mapping, cataloguing and data quality evaluation and reporting.Investigating outliers and data quality issues,Generating data quality reports and advise on the implications of poor data quality.Providing data and analytical expertise to inform the procurement of the new JAC data platform.Providing insight into the impact and resources needed to transition to the new platform, ensuring the needs of CODU and ADSS are fully considered and met. Manage their own other day-to-day activities including: Designing and producing dashboards and statistical reports, incorporating data science tools and techniques, where appropriate. Presenting findings and analytical products to a wide range of audiences (technical and non-technical), including methodologies and recommendations where appropriate.Identifying the most applicable techniques and variables to meet the projects needs, investigating conflicting information.Completing project documentation and delivering projects to agreed specifications.Working as part of the ADSS team of analytics specialists to manage data and statistical/data science requests. Triaging, prioritising, and delegating requests. Recommend and lead on delivering improvements in reporting, software, or other systems. Particularly where the improvements contribute to the performance of the system or accuracy of data. Be an expert in the trusts reporting requirements and support this function. Identify and lead on opportunities to improve efficiency and accuracy of reporting. Lead on key projects with data engineering to improve the data repository, escalating where changes may impact on analyst products. Post holder must be adept at researching and understanding complex, multi-departmental clinical data flows. Test own work and peer-review team members work. Prioritise and plan own work appropriately. Explore and stay up to date with various analytics and data science techniques, advising on those optimal for the purpose and to improve own work area. Contact customers and digital colleagues, dealing with issues associated with access to data. Deliver bad news to customers and stakeholders when necessary, such as delays in provision of data; suggest alternative approaches; provide support to reduce data quality issues. Be point of escalation for concerns. Act as expert at understanding problems and utilising various software to provide data insight tools using appropriate analytical techniques. With exceptional attention to detail, help ensure high quality and efficient new processes are implemented to help improve CODU functions. Work closely with other teams in digital services (software development, data engineering) to understand cross over in work streams, and potential implications. Be continuously aware of changes to working practices for colleagues across the trust. Ensure that products are amended to reflect these changes and meet expectations of stakeholders. The post holder will be responsible for the direct day to day line management of data scientists, analysts and senior analysts. Demonstrates the agreed set of values and accountable for own attitude and behaviour. Person Specification Qualifications Post graduate level of education in an informatics / scientific / mathematical discipline Evidence of formal statistical training Able to demonstrate ongoing commitment to own personal development Database / dataflow / reporting practitioner certificates, e.g. SQL, Microsoft server tools PRINCE 2 Foundation or equivalent project management Experience Extensive experience in an analytics/data science role involving analysis and visualisation of complex data to inform decision making. Extensive experience of querying complex relational databases, preferably with SQL server management studio. Experience of utilising appropriate advanced analytical skills and statistical techniques to extract insights. Experience and demonstratable advanced skills in programming languages to query data, extract insights and solve problems using data e.g. Python, R. Experience of using data visualisation tools/software e.g. tableau, PowerBI, shiny. Experience of data quality / data integrity monitoring and improvement Experience of successfully managing several equally important tasks. Experience of a senior or lead role within a project. NHS experience involving close working relationships with senior managers, clinicians and multidisciplinary environment Experience of managing a data and analytics service to requestors, including supporting staff and their associated workload Skills Able to manage workload across a team and appraise work of others. Ability to influence working practices to improve efficiency and quality of outputs. Ability to think creatively and problem solve. Able to negotiate and then work to deadlines, prioritising and managing workload in a busy and changing environment. . click apply for full job details
Jan 11, 2026
Full time
This is an exciting opportunity to join The Christie's Clinical Outcomes and Data Unit (CODU) as an Analytics Specialist with Data Science. Along with Analytics, Data Science and Statistics (ADSS) colleagues, you will provide dedicated support for the exciting new development of the Trust's Joint Analytics for Cancer (JAC) data platform and Future Christie digital ambitions, working closely with data engineering colleagues, supporting data mapping, data cataloguing and data quality improvement, utilising NLP and machine learning methods to help deliver the JAC and Future Christie 5 year plan. As a data expert, you will interpret information from multiple health care systems providing advice on best approaches for data utilisation and explaining technical data aspects to non-data experts. When completing your application please ensure you have read the attached job description and clearly evidence how you meet the essential and desirable criteria that are indicated as being assessed via the application form - short listing will be based on this evidence and you will also be asked about these should you be shortlisted for interview. After all applications have been reviewed, those applicants who have been shortlisted will be assessed via a two-stage interview process. First round of interviews will be virtual and involve a technical test. The second round will be an in-person interview held at our Withington site, a virtual option will not be offered for the second round. Main duties of the job Being the lead analyst assigned to support the JAC and Future Christie deliverables: Providing analytical insight and guidance to aid complex decision making. Working with DE colleagues on mapping, cataloguing and data quality evaluation and reporting. Investigating outliers and data quality issues, Generating data quality reports and advise on the implications of poor data quality. Providing data and analytical expertise to inform the procurement of the new JAC data platform. Designing and producing analytical and statistical outputs, incorporating data science tools and techniques, where appropriate. Presenting findings and analytical products to a wide range of audiences.Identifying the most applicable techniques and variables to meet the project's needs, investigating conflicting information. Completing project documentation and delivering projects to agreed specifications. Working as part of the ADSS team of analytics specialists to manage data and statistical/data science requests. Triaging, prioritising, and delegating requests. Any other duties commensurate with the post and grade that may be requested by Head of Analytics or ADSS Leads About us Please note: this is a hybrid role and will based on site full time initially, transitioning to working from home up to three days a week once the candidate is settled in the role. We are a customer facing service working with all members of the organisation, Executives, consultants, administrative staff and service users. We pride ourselves on our level of service, our quality of product and our ability to communicate and translate our data into intelligence. We work closely with stakeholders to ensure we delivering what they want, we are able to communicate the most advanced analytics and statistics to wide ranging audiences and we try to make our products as interesting and informative as possible. We are forward thinking, we like to try new approaches and to find innovative solutions even to long standing problems. We like a challenge, to learn new skills and to widen our horizons at any opportunity. Our team operate a hybrid working model, working from site a minimum of two days a week and from home up to three days a week. We are very open to and actively encourage flexible working. For this role you will be expected to be based on site full time initially, transitioning to WFH up to three days a week once settled into role. As a team, we come together in the office one day a week to meet up, share ideas, trouble shoot and learn from each other. We are all readily contactable via Teams when working from home, both as formal meetings and informal chats and meet ups. Job responsibilities DUTIES AND RESPONSIBILITIES The post holder will: Being the lead analyst assigned to support the JAC and Future Christie deliverables: Providing analytical insight and guidance to aid complex decision making.Working with DE colleagues on mapping, cataloguing and data quality evaluation and reporting.Investigating outliers and data quality issues,Generating data quality reports and advise on the implications of poor data quality.Providing data and analytical expertise to inform the procurement of the new JAC data platform.Providing insight into the impact and resources needed to transition to the new platform, ensuring the needs of CODU and ADSS are fully considered and met. Manage their own other day-to-day activities including: Designing and producing dashboards and statistical reports, incorporating data science tools and techniques, where appropriate. Presenting findings and analytical products to a wide range of audiences (technical and non-technical), including methodologies and recommendations where appropriate.Identifying the most applicable techniques and variables to meet the projects needs, investigating conflicting information.Completing project documentation and delivering projects to agreed specifications.Working as part of the ADSS team of analytics specialists to manage data and statistical/data science requests. Triaging, prioritising, and delegating requests. Recommend and lead on delivering improvements in reporting, software, or other systems. Particularly where the improvements contribute to the performance of the system or accuracy of data. Be an expert in the trusts reporting requirements and support this function. Identify and lead on opportunities to improve efficiency and accuracy of reporting. Lead on key projects with data engineering to improve the data repository, escalating where changes may impact on analyst products. Post holder must be adept at researching and understanding complex, multi-departmental clinical data flows. Test own work and peer-review team members work. Prioritise and plan own work appropriately. Explore and stay up to date with various analytics and data science techniques, advising on those optimal for the purpose and to improve own work area. Contact customers and digital colleagues, dealing with issues associated with access to data. Deliver bad news to customers and stakeholders when necessary, such as delays in provision of data; suggest alternative approaches; provide support to reduce data quality issues. Be point of escalation for concerns. Act as expert at understanding problems and utilising various software to provide data insight tools using appropriate analytical techniques. With exceptional attention to detail, help ensure high quality and efficient new processes are implemented to help improve CODU functions. Work closely with other teams in digital services (software development, data engineering) to understand cross over in work streams, and potential implications. Be continuously aware of changes to working practices for colleagues across the trust. Ensure that products are amended to reflect these changes and meet expectations of stakeholders. The post holder will be responsible for the direct day to day line management of data scientists, analysts and senior analysts. Demonstrates the agreed set of values and accountable for own attitude and behaviour. Person Specification Qualifications Post graduate level of education in an informatics / scientific / mathematical discipline Evidence of formal statistical training Able to demonstrate ongoing commitment to own personal development Database / dataflow / reporting practitioner certificates, e.g. SQL, Microsoft server tools PRINCE 2 Foundation or equivalent project management Experience Extensive experience in an analytics/data science role involving analysis and visualisation of complex data to inform decision making. Extensive experience of querying complex relational databases, preferably with SQL server management studio. Experience of utilising appropriate advanced analytical skills and statistical techniques to extract insights. Experience and demonstratable advanced skills in programming languages to query data, extract insights and solve problems using data e.g. Python, R. Experience of using data visualisation tools/software e.g. tableau, PowerBI, shiny. Experience of data quality / data integrity monitoring and improvement Experience of successfully managing several equally important tasks. Experience of a senior or lead role within a project. NHS experience involving close working relationships with senior managers, clinicians and multidisciplinary environment Experience of managing a data and analytics service to requestors, including supporting staff and their associated workload Skills Able to manage workload across a team and appraise work of others. Ability to influence working practices to improve efficiency and quality of outputs. Ability to think creatively and problem solve. Able to negotiate and then work to deadlines, prioritising and managing workload in a busy and changing environment. . click apply for full job details
Location Hybrid, with a minimum of 20% in the Oxford office per month About Us We're Nominet - a world leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We've donated millions to projects that use technology to improve people's lives and have committed to delivering £60m worth of support over the next three years. The Role The Technical Service Manager (TSM) plays a pivotal role for in ensuring the delivery of stable, high quality technical services to customers. Acting as a key conduit between technical, commercial and other teams within Nominet and the end customers, the TSM oversees service transition, incident, change and problem management, and continuous service improvement. The ideal candidate brings their unique blend of technical understanding, customer relationship management, and operational excellence to deliver exceptional service to Nominet's customers. What You'll Be Doing Service Delivery & Operations Manage the end to end technical service delivery lifecycle, ensuring SLAs/KPIs are met or exceeded. Lead service transitions, major changes, and incident/problem/change processes, including root cause analysis. Oversee capacity planning, risk management, and compliance with regulatory/security standards (e.g., GDPR, ISO27001). Manage third party providers, ensuring contractual performance and supporting audits. Customer Advocacy & Relationship Management Act as the customer's voice internally and build strong relationships with key stakeholders. Lead service governance meetings and support onboarding of high profile customers and new products. Champion customer feedback to product and engineering teams and support RFPs/bids. Technical Collaboration Provide technical guidance and support complex escalations. Collaborate with engineering, product, support, and commercial teams to ensure service excellence. Coordinate major changes via CABs and manage critical supplier/partner delivery. Identify and implement process improvements aligned with ITIL, ISO20000/9001/27001. Maintain knowledge bases, training materials, and customer self service resources. Implement structured feedback mechanisms (post incident reviews, customer satisfaction surveys). Reporting & Documentation Ensure accurate documentation of customer and contractual commitments, service impacts, and policy/regulatory changes. Prepare governance reports, operational dashboards, post incident reviews, and service transition plans. Track service performance, capacity, risk, third party SLAs, and maintain improvement roadmaps. Update internal and customer facing documentation, FAQs, and training materials. About You 5+ years of progressive experience in technical service delivery, customer success, or service management roles. Experience managing complex services for high profile customers. Proven track record managing enterprise level services with formal SLA commitments and financial penalties. Strong background in ITIL service management practices, with certification preferred. Experience managing complex technical relationships across multiple stakeholder groups. Demonstrated ability in customer escalation management and crisis or major incident communication. Ability to interpret service metrics and dashboards to inform actions. Experience with contract management, change control processes, and vendor relationship management. Capability to present technical and service information clearly to non technical stakeholders. What To Expect Next Introduction call with a member of the TA team (30 mins). Hiring manager interview (60 mins, via Teams). Presentation (90 mins, onsite in our Oxford office). What We Offer Hybrid & Flexible Working Early Finish Friday - Working week of 34 hours with full time pay. (Finish at midday on Friday) 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme Pension Scheme (Matched to 7%) Annual Bonus Scheme Family Leave (Enhanced) Electric vehicle scheme with on site charging points . Rewards platform with access to discounts at hundreds of shops, restaurants, etc. Flexible Benefits Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
Jan 11, 2026
Full time
Location Hybrid, with a minimum of 20% in the Oxford office per month About Us We're Nominet - a world leading domain name registry operating at the heart of the UK internet. While we're best known for running .UK domains, our DNS expertise also underpins critical internet infrastructure that government services, including the NHS, rely on. As a public benefit company, our work has a positive impact on society. We've donated millions to projects that use technology to improve people's lives and have committed to delivering £60m worth of support over the next three years. The Role The Technical Service Manager (TSM) plays a pivotal role for in ensuring the delivery of stable, high quality technical services to customers. Acting as a key conduit between technical, commercial and other teams within Nominet and the end customers, the TSM oversees service transition, incident, change and problem management, and continuous service improvement. The ideal candidate brings their unique blend of technical understanding, customer relationship management, and operational excellence to deliver exceptional service to Nominet's customers. What You'll Be Doing Service Delivery & Operations Manage the end to end technical service delivery lifecycle, ensuring SLAs/KPIs are met or exceeded. Lead service transitions, major changes, and incident/problem/change processes, including root cause analysis. Oversee capacity planning, risk management, and compliance with regulatory/security standards (e.g., GDPR, ISO27001). Manage third party providers, ensuring contractual performance and supporting audits. Customer Advocacy & Relationship Management Act as the customer's voice internally and build strong relationships with key stakeholders. Lead service governance meetings and support onboarding of high profile customers and new products. Champion customer feedback to product and engineering teams and support RFPs/bids. Technical Collaboration Provide technical guidance and support complex escalations. Collaborate with engineering, product, support, and commercial teams to ensure service excellence. Coordinate major changes via CABs and manage critical supplier/partner delivery. Identify and implement process improvements aligned with ITIL, ISO20000/9001/27001. Maintain knowledge bases, training materials, and customer self service resources. Implement structured feedback mechanisms (post incident reviews, customer satisfaction surveys). Reporting & Documentation Ensure accurate documentation of customer and contractual commitments, service impacts, and policy/regulatory changes. Prepare governance reports, operational dashboards, post incident reviews, and service transition plans. Track service performance, capacity, risk, third party SLAs, and maintain improvement roadmaps. Update internal and customer facing documentation, FAQs, and training materials. About You 5+ years of progressive experience in technical service delivery, customer success, or service management roles. Experience managing complex services for high profile customers. Proven track record managing enterprise level services with formal SLA commitments and financial penalties. Strong background in ITIL service management practices, with certification preferred. Experience managing complex technical relationships across multiple stakeholder groups. Demonstrated ability in customer escalation management and crisis or major incident communication. Ability to interpret service metrics and dashboards to inform actions. Experience with contract management, change control processes, and vendor relationship management. Capability to present technical and service information clearly to non technical stakeholders. What To Expect Next Introduction call with a member of the TA team (30 mins). Hiring manager interview (60 mins, via Teams). Presentation (90 mins, onsite in our Oxford office). What We Offer Hybrid & Flexible Working Early Finish Friday - Working week of 34 hours with full time pay. (Finish at midday on Friday) 30 days of annual leave plus bank holidays, with the ability to purchase an additional 5 days. Private Medical Insurance + Employee Assistance Programme Pension Scheme (Matched to 7%) Annual Bonus Scheme Family Leave (Enhanced) Electric vehicle scheme with on site charging points . Rewards platform with access to discounts at hundreds of shops, restaurants, etc. Flexible Benefits Diversity Statement We're passionate about creating a workplace where every individual is valued, respected, and empowered. Somewhere we can benefit from all forms of diversity and discover the true value in our differences. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Security Statement Nominet is committed to the safeguarding and welfare of the internet and expects all employees and volunteers to share this commitment by participating in the relevant security and screening processes. All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance.
Big Red Recruitment Midlands Limited
Woodhouse Mill, Sheffield
Do you currently manage a nationwide field operations function? We have a new role available within the organisation for an experienced Field Operations Manager to lead the existing team of direct and indirect engineers within a growing services business. This is a senior role where you will shape and optimise existing technology focused field engineering operations, ensuring the structure, skills, and capacity are aligned with current and future business demands. You'll oversee both direct and indirect engineering teams, assessing workforce capability, geographical coverage, skill sets, and delivery efficiency. A key part of your work will involve reviewing internal and external resource ratios, analysing cost profiles, and developing the right blend of permanent, contract, and partner-delivered services. Your influence will extend into logistics, warehousing, and supply chain operations, implementing improvements and enhanced warehouse management processes. You will ensure that systems, storage, compliance and stock movements align with the wider technology services strategy - ensuring your field engineers have the right stock, at the right time, in the right place, with the correct contracts in place and negotiated. Essential: Experience directly managing large, distributed field engineering teams in a service-driven environment Strong operational planning skills, including forecasting, resource modelling, and capacity planning Excellent communication skills and the ability to engage effectively at all levels A collaborative and structured approach, able to introduce clarity, governance, and continuous improvement Experience negotiating commercial contract terms with partner networks Previous strategic delivery, ensuring you are thinking about the bigger picture - such as efficiencies, value, customer satisfaction Desirable: A background delivering technology services into retail or hospitality sectors An understanding of technology and experience working with ITIL frameworks Proficiency across the Microsoft stack, ITSM tools, WMS platforms, and related systems Experience managing supply chain or logistics support functions Permanent position Sheffield based HQ (S20) Hybrid working policy, 2-3 days per week on-site, with UK-based travel ad hoc. Salary £50,000 - £60,000 base + benefits: Personal performance related incentives to boost your annual earnings, a cash car allowance of £450 per month, private medical, pension scheme, 25 days holiday + BH, and more. Please apply directly to be considered. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jan 11, 2026
Full time
Do you currently manage a nationwide field operations function? We have a new role available within the organisation for an experienced Field Operations Manager to lead the existing team of direct and indirect engineers within a growing services business. This is a senior role where you will shape and optimise existing technology focused field engineering operations, ensuring the structure, skills, and capacity are aligned with current and future business demands. You'll oversee both direct and indirect engineering teams, assessing workforce capability, geographical coverage, skill sets, and delivery efficiency. A key part of your work will involve reviewing internal and external resource ratios, analysing cost profiles, and developing the right blend of permanent, contract, and partner-delivered services. Your influence will extend into logistics, warehousing, and supply chain operations, implementing improvements and enhanced warehouse management processes. You will ensure that systems, storage, compliance and stock movements align with the wider technology services strategy - ensuring your field engineers have the right stock, at the right time, in the right place, with the correct contracts in place and negotiated. Essential: Experience directly managing large, distributed field engineering teams in a service-driven environment Strong operational planning skills, including forecasting, resource modelling, and capacity planning Excellent communication skills and the ability to engage effectively at all levels A collaborative and structured approach, able to introduce clarity, governance, and continuous improvement Experience negotiating commercial contract terms with partner networks Previous strategic delivery, ensuring you are thinking about the bigger picture - such as efficiencies, value, customer satisfaction Desirable: A background delivering technology services into retail or hospitality sectors An understanding of technology and experience working with ITIL frameworks Proficiency across the Microsoft stack, ITSM tools, WMS platforms, and related systems Experience managing supply chain or logistics support functions Permanent position Sheffield based HQ (S20) Hybrid working policy, 2-3 days per week on-site, with UK-based travel ad hoc. Salary £50,000 - £60,000 base + benefits: Personal performance related incentives to boost your annual earnings, a cash car allowance of £450 per month, private medical, pension scheme, 25 days holiday + BH, and more. Please apply directly to be considered. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. The Senior Manager, Business Development, EMEA will manage, coach and mentor a team of highly motivated sales reps in London. The ideal candidate is data-driven and enjoys building and scaling processes, partnering with cross-functional teams, and driving alignment with sales to drive exceptional results. Roles and Responsibilities Build & Develop a Team Recruit, interview, and hire excellent Outbound Business Development Representatives (BDRs) at scale Mentor and guide BDRs through career progression Partners with leaders in the organization to build career pathways and support readiness programs into new roles Increase Efficiency & Productivity Drive a high performance, high accountability culture to achieve and exceed sales development goals Foster a strong coaching culture by supporting your BDRs through call coaching, sequence review and development, email and social selling strategies, objection handling Partner with Sales Enablement on the delivery of new enablement programs, operational processes, iteration of existing programs Be the go-to resource for day-to-day processes Operational Excellence Assist in the execution and delivery of core operational tasks, including account & territory assignments, process design and documentation, and change management. Work closely with the BDRs to ensure quality efforts and how to manage proper follow-up. Work closely with Marketing to identify and improve the most important KPIs for outbound pipeline creation, revenue generation, and campaign performance. Work closely with PMM and Growth to understand our products and tie into outreach messaging. Maintaining a close feedback loop with Marketing at the top of funnel to help us understand what's working and what's not. Forecast, report, track, and manage sales activities and results using Salesforce (CRM) Provide daily, weekly and monthly reporting on KPIs, lead pipeline, conversion of qualified opportunities and overall effectiveness Actionable Insight Identify and make recommendations for improvement in the areas of process, efficiency and productivity Track sales team metrics and report data to senior leadership on a regular basis Key Skills BA/BS in relevant discipline preferred. 2+ years of experience as an Outbound BDR Manager, or relevant sales experience Have worked at a fast-paced, high-growth tech company (ideally selling into both mid-market and enterprise companies) Experience with Salesforce (CRM) is required. Experience with Outbound tools such as Outreach is required. Experience with data and intent signal tools such as 6Sense and G2 is preferred Highly fluent in designing and implementing outbound sales development playbooks, cadences, and best practices Experience with scaling an Outbound BDR team and can think through career paths, compensation plans, segmenting the team, etc. You use data and analytics to drive your decision making process, identify areas for improvement, and track progress Great at motivating and inspiring BDRs to high performance Excellent presentation, organizational, and communication skills (both written and verbal). Written samples may be requested. Team and goal-oriented. High output; low ego UK Employee Benefits at Ironclad Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly, the opportunity to help build the company you want to work at US Employee Benefits at Ironclad 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Jan 11, 2026
Full time
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We're consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On. We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit or follow us on LinkedIn. The Senior Manager, Business Development, EMEA will manage, coach and mentor a team of highly motivated sales reps in London. The ideal candidate is data-driven and enjoys building and scaling processes, partnering with cross-functional teams, and driving alignment with sales to drive exceptional results. Roles and Responsibilities Build & Develop a Team Recruit, interview, and hire excellent Outbound Business Development Representatives (BDRs) at scale Mentor and guide BDRs through career progression Partners with leaders in the organization to build career pathways and support readiness programs into new roles Increase Efficiency & Productivity Drive a high performance, high accountability culture to achieve and exceed sales development goals Foster a strong coaching culture by supporting your BDRs through call coaching, sequence review and development, email and social selling strategies, objection handling Partner with Sales Enablement on the delivery of new enablement programs, operational processes, iteration of existing programs Be the go-to resource for day-to-day processes Operational Excellence Assist in the execution and delivery of core operational tasks, including account & territory assignments, process design and documentation, and change management. Work closely with the BDRs to ensure quality efforts and how to manage proper follow-up. Work closely with Marketing to identify and improve the most important KPIs for outbound pipeline creation, revenue generation, and campaign performance. Work closely with PMM and Growth to understand our products and tie into outreach messaging. Maintaining a close feedback loop with Marketing at the top of funnel to help us understand what's working and what's not. Forecast, report, track, and manage sales activities and results using Salesforce (CRM) Provide daily, weekly and monthly reporting on KPIs, lead pipeline, conversion of qualified opportunities and overall effectiveness Actionable Insight Identify and make recommendations for improvement in the areas of process, efficiency and productivity Track sales team metrics and report data to senior leadership on a regular basis Key Skills BA/BS in relevant discipline preferred. 2+ years of experience as an Outbound BDR Manager, or relevant sales experience Have worked at a fast-paced, high-growth tech company (ideally selling into both mid-market and enterprise companies) Experience with Salesforce (CRM) is required. Experience with Outbound tools such as Outreach is required. Experience with data and intent signal tools such as 6Sense and G2 is preferred Highly fluent in designing and implementing outbound sales development playbooks, cadences, and best practices Experience with scaling an Outbound BDR team and can think through career paths, compensation plans, segmenting the team, etc. You use data and analytics to drive your decision making process, identify areas for improvement, and track progress Great at motivating and inspiring BDRs to high performance Excellent presentation, organizational, and communication skills (both written and verbal). Written samples may be requested. Team and goal-oriented. High output; low ego UK Employee Benefits at Ironclad Private Medical & Dental insurance, covered at 100% for you and dependents Life assurance and Income Protection Generous leave policies, including parental leave, medical leave, and compassionate leave Family-forming support through Maven for you and your partner Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use Standard pension contribution scheme Regular team events to connect, recharge, and have fun And most importantly, the opportunity to help build the company you want to work at US Employee Benefits at Ironclad 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Audit Manager job opportunity based in Milton Keynes hybrid working We're looking for a talented Audit Manager who thrives in a dynamic environment and embraces the chance to tackle complex challenges. At this leading firm, you'll be surrounded by passionate professionals who are dedicated to making a difference. Your work in Audit will go beyond the numbers - it's about building meaningful client relationships, understanding their businesses, navigating risks, and delivering insights that drive real results.To manage a portfolio of OMB, PE backed and overseas owned clients, across a range of sectors. Plan, control and review client work to ensure that the jobs are completed as efficiently and effectively as possible by allocating the resources available. ACA or ACCA qualified - with experience in practice. FRS102, FRS101 and IFRS. UK GAAP. Computer packages - Excel, Word, Sage, Alpha Tax, CaseWare, VPM/Central. Management experience - ability to manage and delegate effectively Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance your work and personal commitments seamlessly What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jan 11, 2026
Full time
Audit Manager job opportunity based in Milton Keynes hybrid working We're looking for a talented Audit Manager who thrives in a dynamic environment and embraces the chance to tackle complex challenges. At this leading firm, you'll be surrounded by passionate professionals who are dedicated to making a difference. Your work in Audit will go beyond the numbers - it's about building meaningful client relationships, understanding their businesses, navigating risks, and delivering insights that drive real results.To manage a portfolio of OMB, PE backed and overseas owned clients, across a range of sectors. Plan, control and review client work to ensure that the jobs are completed as efficiently and effectively as possible by allocating the resources available. ACA or ACCA qualified - with experience in practice. FRS102, FRS101 and IFRS. UK GAAP. Computer packages - Excel, Word, Sage, Alpha Tax, CaseWare, VPM/Central. Management experience - ability to manage and delegate effectively Agile Working: Enjoy the flexibility of core hours from 10 AM to 2 PM and two home working days, allowing you to balance your work and personal commitments seamlessly What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Do you have substantial experience of student administration and can lead and manage a team? Are you looking for an exciting opportunity to make a meaningful contribution to programme delivery, operational excellence and the student experience? If yes, then this role may be ideal for you. The University of Kent is seeking an experienced and proactive Programme Administration Manager (PAM) to manage and lead programme related student administration across a full range of programmes within our Schools. This includes responsibility for Year Abroad, Year in Industry, and other 'Year In' activities, ensuring an efficient, effective and student focused administrative service. Reporting to the Senior Programme Administration Manager, you will play a key role in shaping and delivering high quality programme administration, ensuring that services both support academic delivery and contribute to wider institutional strategy. In this role, you will be responsible for developing and contributing to university strategies and policies and you will have leadership and management responsibility for an allocated Programmes Administration Team. As a Programmes Administration Manager, you can expect to be involved in: Leading the strategic allocation of taught programmes administration staff to ensure that key processes relating to compliance with university and external Codes of Practice and Regulations are appropriately resourced Designing, delivering and managing an excellent 'first point of contact' service for all students relating to Programme Administration, ensuring adequate support is given to online, email and telephone services as appropriate, enabling students to access the appropriate support or service in a timely and friction free manner Monitoring, evaluating and reporting on the yearly cycle of deadlines and workload for the Programmes Administration Team, highlighting concerns, and working closely with the teams to mitigate risks arising from peaks in workload and reduction in staffing resource, due for example, to recruitment issues What will you bring to the role? Substantial experience in an administrative support role with experience of student administration or experience of leadership and management of a team of skilled administrators Experience of working within the Higher Education sector and/or firm understanding of Higher Education administration Detailed knowledge and understanding of undergraduate and postgraduate processes and procedures Experience and knowledge of student records systems/timetabling systems or similar complex databases What we can offer in return: Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part time staff) Excellent pension scheme with generous employer contributions Corporate employee funded healthcare plan, in partnership with Benenden Health For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent We are ambitious for our people, our communities and the region we serve - join us in making the world a better place. Visit our website for more on who we are: Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact quoting reference number SL-021-25-R. Occasionally we may need to close a vacancy before the published deadline due to a high number of applications being received, therefore we strongly advise you to submit your application as soon as possible. (All vacancies will be open for at least one week.) PLEASE NOTE: We prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward. We know applicants may use AI tools to help prepare job applications. For guidance on how to use AI responsibly and effectively, see: Using AI in your job application Applications must be made via the University's online application system; CVs or details sent directly to the department or via email cannot be considered. The University of Kent values diversity and equality at all levels.
Jan 11, 2026
Full time
Do you have substantial experience of student administration and can lead and manage a team? Are you looking for an exciting opportunity to make a meaningful contribution to programme delivery, operational excellence and the student experience? If yes, then this role may be ideal for you. The University of Kent is seeking an experienced and proactive Programme Administration Manager (PAM) to manage and lead programme related student administration across a full range of programmes within our Schools. This includes responsibility for Year Abroad, Year in Industry, and other 'Year In' activities, ensuring an efficient, effective and student focused administrative service. Reporting to the Senior Programme Administration Manager, you will play a key role in shaping and delivering high quality programme administration, ensuring that services both support academic delivery and contribute to wider institutional strategy. In this role, you will be responsible for developing and contributing to university strategies and policies and you will have leadership and management responsibility for an allocated Programmes Administration Team. As a Programmes Administration Manager, you can expect to be involved in: Leading the strategic allocation of taught programmes administration staff to ensure that key processes relating to compliance with university and external Codes of Practice and Regulations are appropriately resourced Designing, delivering and managing an excellent 'first point of contact' service for all students relating to Programme Administration, ensuring adequate support is given to online, email and telephone services as appropriate, enabling students to access the appropriate support or service in a timely and friction free manner Monitoring, evaluating and reporting on the yearly cycle of deadlines and workload for the Programmes Administration Team, highlighting concerns, and working closely with the teams to mitigate risks arising from peaks in workload and reduction in staffing resource, due for example, to recruitment issues What will you bring to the role? Substantial experience in an administrative support role with experience of student administration or experience of leadership and management of a team of skilled administrators Experience of working within the Higher Education sector and/or firm understanding of Higher Education administration Detailed knowledge and understanding of undergraduate and postgraduate processes and procedures Experience and knowledge of student records systems/timetabling systems or similar complex databases What we can offer in return: Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs) 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part time staff) Excellent pension scheme with generous employer contributions Corporate employee funded healthcare plan, in partnership with Benenden Health For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent We are ambitious for our people, our communities and the region we serve - join us in making the world a better place. Visit our website for more on who we are: Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact quoting reference number SL-021-25-R. Occasionally we may need to close a vacancy before the published deadline due to a high number of applications being received, therefore we strongly advise you to submit your application as soon as possible. (All vacancies will be open for at least one week.) PLEASE NOTE: We prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward. We know applicants may use AI tools to help prepare job applications. For guidance on how to use AI responsibly and effectively, see: Using AI in your job application Applications must be made via the University's online application system; CVs or details sent directly to the department or via email cannot be considered. The University of Kent values diversity and equality at all levels.
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is an independent global media, creative, and data agency helping our clients make our next best move.We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Yearby PMW Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Account Director is a senior leadership role responsible for a dedicated team and a portfolio of key client accounts. You will act as a senior strategic lead, developing strong client relationships and ensuring the successful delivery of all Retail Media activity. This role is pivotal in bridging senior leadership with the delivery team, requiring a strong commercial focus and the ability to manage client P&Ls effectively. A significant part of this position involves leading and mentoring a team of Senior Managers, Managers, and Executives, ensuring their professional development and managing resource allocation. You will be a key figure in the Retail Media Management Team, responsible for upholding standards, improving processes, and driving the department's proposition forward. RESPONSIBILITIES Strategic Client Leadership You will work with the Client Leadership team to provide senior leadership and strategic guidance across your client portfolio. You will develop and maintain strong, senior-level relationships across your client base, acting as a trusted advisor. You will share knowledge, new partners, and industry developments with your key clients, establishing yourself as an industry thought leader. You will identify and develop opportunities to grow revenue from key clients, whether through increased investment or additional services. Performance & Commercial Oversight You will lead the delivery of Retail Media services in your team, ensuring a high quality of work that adheres to best practices - spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. You will ensure all client revenues and P&L follow due process, maintaining ownership of the commercial performance of your team. You will maintain commercial awareness of your team and clients with a focus on costs and revenue to ensure profitable delivery. You will be responsible for ensuring effective cross-channel workflows are implemented and followed. Departmental Leadership & Innovation You will be at the forefront of Retail Media and related adtech/martech by keeping up to date with industry news and new technologies. You will contribute to the development of Croud's Retail Media proposition, helping to shape our service offering. You will input effectively into the Retail Media Management Team, helping to maintain standards and streamline delivery across the department. You will autonomously identify opportunities, generate ideas, and formulate strategies to advance the department. You will manage your direct reports, including their ongoing development and training needs. You will co ordinate and delegate work amongst your team to ensure tasks are allocated effectively based on skills and resources. You will effectively distribute your and your team's time across all aspects of Retail Media activity, from implementation to strategy. You will act as a motivator and leader, fostering a positive and high performing team culture. PERSON SPECIFICATION Degree level education or equivalent relevant work experience. Demonstrable in depth experience in Retail Media or Marketplace roles within a digital organisation. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross channel activities. Experience in line management, including mentoring, motivating, and developing team members. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Commercially minded with experience in budget management and financial accountability. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Strong understanding of wider digital marketing channels and cross channel strategy integration. Strong leadership skills with experience managing direct reports and leading teams to meet deadlines. Collaborative team player who thrives in a fast moving, cross functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsburyoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sites & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Jan 11, 2026
Full time
Croud, The Chancery, Abbey Lawn, Shrewsbury, SY2 5DE, Shropshire, England, United Kingdom Job Information Croud is an independent global media, creative, and data agency helping our clients make our next best move.We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Yearby PMW Our culture is collaborative, connected, and focused on continuous learning. We drive innovation, empower our people, and are committed to positively impacting our communities and the planet. ROLE OVERVIEW The Retail Media Account Director is a senior leadership role responsible for a dedicated team and a portfolio of key client accounts. You will act as a senior strategic lead, developing strong client relationships and ensuring the successful delivery of all Retail Media activity. This role is pivotal in bridging senior leadership with the delivery team, requiring a strong commercial focus and the ability to manage client P&Ls effectively. A significant part of this position involves leading and mentoring a team of Senior Managers, Managers, and Executives, ensuring their professional development and managing resource allocation. You will be a key figure in the Retail Media Management Team, responsible for upholding standards, improving processes, and driving the department's proposition forward. RESPONSIBILITIES Strategic Client Leadership You will work with the Client Leadership team to provide senior leadership and strategic guidance across your client portfolio. You will develop and maintain strong, senior-level relationships across your client base, acting as a trusted advisor. You will share knowledge, new partners, and industry developments with your key clients, establishing yourself as an industry thought leader. You will identify and develop opportunities to grow revenue from key clients, whether through increased investment or additional services. Performance & Commercial Oversight You will lead the delivery of Retail Media services in your team, ensuring a high quality of work that adheres to best practices - spanning many platforms and retailers including Amazon, Walmart, Target, Tesco, Sainsburys, Ulta, Boots, Carrefour, and more. You will ensure all client revenues and P&L follow due process, maintaining ownership of the commercial performance of your team. You will maintain commercial awareness of your team and clients with a focus on costs and revenue to ensure profitable delivery. You will be responsible for ensuring effective cross-channel workflows are implemented and followed. Departmental Leadership & Innovation You will be at the forefront of Retail Media and related adtech/martech by keeping up to date with industry news and new technologies. You will contribute to the development of Croud's Retail Media proposition, helping to shape our service offering. You will input effectively into the Retail Media Management Team, helping to maintain standards and streamline delivery across the department. You will autonomously identify opportunities, generate ideas, and formulate strategies to advance the department. You will manage your direct reports, including their ongoing development and training needs. You will co ordinate and delegate work amongst your team to ensure tasks are allocated effectively based on skills and resources. You will effectively distribute your and your team's time across all aspects of Retail Media activity, from implementation to strategy. You will act as a motivator and leader, fostering a positive and high performing team culture. PERSON SPECIFICATION Degree level education or equivalent relevant work experience. Demonstrable in depth experience in Retail Media or Marketplace roles within a digital organisation. Strong track record of delivering marketplace and retail media performance in competitive markets. Proven experience managing client relationships, expectations, and cross channel activities. Experience in line management, including mentoring, motivating, and developing team members. Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies. Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint. Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets. Proven ability to derive insights from data and translate them into actionable strategies. Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth. Commercially minded with experience in budget management and financial accountability. Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends. Strong understanding of wider digital marketing channels and cross channel strategy integration. Strong leadership skills with experience managing direct reports and leading teams to meet deadlines. Collaborative team player who thrives in a fast moving, cross functional environment. Demonstrated ability to balance multiple priorities, projects, and client demands. Excellent communication, presentation, and negotiation skills. Highly organised with exceptional attention to detail and project management ability. Proactive, self motivated, and able to work autonomously to generate ideas and deliver results. Innovative mindset with a continuous drive for improvement and excellence. COMPANY BENEFITS Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsburyoffice and the remaining days from home if you wish. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: 25 days holiday per year with the option to purchase an additional 5 days Discretionary annual performance based incentive Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years Recruitment Referral Bonus Ride to Work Scheme Railcard & Season Ticket Loan Home Office Equipment (chair and screen) Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave. Life Assurance & Income Protection Medical Cash Plan Pension Learning & Development: Access to Croud Campus, curated third party learning platforms, and an IPA Membership with subsidised training and events Peer Recognition: Through our "Bonusly" program Team Off Sites & Social Events Year round Holiday Celebrations Flexible Working Options A Day to Make a Difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 11, 2026
Full time
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Overview Are you passionate about making a difference in mental health? We have exciting opportunities for Approved Mental Health Professionals to join us! This is a rolling advert. Applications will be reviewed as they are received, and interviews will be scheduled accordingly. We encourage early submissions to ensure you don't miss this opportunity. These are full-time, permanent roles, with a salary of £45,831 - £54,997 per annum plus an annual retention bonus of £3,000 subject to eligibility. The Royal Borough of Windsor and Maidenhead is seeking dedicated and skilled Approved Mental Health Professionals (AMHPs) to join our Community Mental Health Team. With multiple vacancies available, this is an exciting opportunity to contribute to a supportive and forward-thinking service that puts individuals and their wellbeing at the centre of care. About us: The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council is a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Why now? It's a great time to join RBWM. We've started our transformation journey-Living Well Together-a vision shaped by staff that's about helping residents live well and enabling our teams to work well together in a connected, compassionate, and forward-thinking environment. We're investing in new roles, new technology, and enhanced learning and development to support our teams and improve outcomes. Our latest staff survey shows: 92% of colleagues feel their work is meaningful 87% say their line manager demonstrates the council's values But don't just take our word for it-watch our staff videos to hear directly from our teams about what it's like to work here: RBWM staff videos About the team: Windsor Ascot & Maidenhead Community Mental Health Team (CMHT) is a multi-disciplinary and multi-agency team providing services within Windsor Ascot & Maidenhead for the local population who require secondary mental health services. It is a joint NHS and Local Authority service which aims to provide a comprehensive range of resources that people with enduring and serious mental ill health can use so that they can lead as fulfilled a life as possible. The Role: As an AMHP, you will play a pivotal role in coordinating Mental Health Act (MHA) assessments, managing a small and capped caseload of complex cases, and contributing to the prevention of compulsory hospital admissions. This role offers autonomy, regular supervision, access to legal advice, and opportunities for professional development through training and legal updates. You will work collaboratively within a multidisciplinary team to deliver care, safeguarding, and support that upholds the dignity, rights, and recovery of service users. Your role will involve: Fulfil statutory duties under theMental Health Act 1983 (2007) and ensure compliance with relevant policies and Codes of Practice. Provide social supervision for service users under s37/41 of the MHA and prepare reports for the Ministry of Justice. Manage complex cases through risk assessments, care planning, and contingency planning under the Care Programme Approach (CPA). Promote equality, challenge stigma, and safeguard the human rights of service users and their families. Contribute to the supervision and training of Social Workers, students, and trainees. Facilitate least restrictive community support options by coordinating resources and working collaboratively with partner agencies. What we are looking for: We are seeking motivated professionals with: Current AMHP status and Social Work England registration. Proven experience in mental health services, including risk management and safeguarding. A strong understanding of the Mental Health Act, Care Act 2014, and associated legislation. Excellent communication, decision-making, and organisational skills. What we offer: 32 days annual leave. Payment of Social Work England registration renewal fees. Free employee parking close to the offices. Flexible working including a hybrid working pattern for a better work-life balance. Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision. Give As You Earn scheme. Instant Reward Scheme to recognise and reward innovative achievement. Employee Assistance Programme providing counselling, advice and information. Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals. RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role. Interview dates: Applications will be reviewed as they are received, and interviews will be scheduled accordingly. If you wish to discuss this position informally, please contact Ishumael Nyachengwe Service Manager on To apply please click the Apply Now link below.
Jan 11, 2026
Full time
Overview Are you passionate about making a difference in mental health? We have exciting opportunities for Approved Mental Health Professionals to join us! This is a rolling advert. Applications will be reviewed as they are received, and interviews will be scheduled accordingly. We encourage early submissions to ensure you don't miss this opportunity. These are full-time, permanent roles, with a salary of £45,831 - £54,997 per annum plus an annual retention bonus of £3,000 subject to eligibility. The Royal Borough of Windsor and Maidenhead is seeking dedicated and skilled Approved Mental Health Professionals (AMHPs) to join our Community Mental Health Team. With multiple vacancies available, this is an exciting opportunity to contribute to a supportive and forward-thinking service that puts individuals and their wellbeing at the centre of care. About us: The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council is a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Why now? It's a great time to join RBWM. We've started our transformation journey-Living Well Together-a vision shaped by staff that's about helping residents live well and enabling our teams to work well together in a connected, compassionate, and forward-thinking environment. We're investing in new roles, new technology, and enhanced learning and development to support our teams and improve outcomes. Our latest staff survey shows: 92% of colleagues feel their work is meaningful 87% say their line manager demonstrates the council's values But don't just take our word for it-watch our staff videos to hear directly from our teams about what it's like to work here: RBWM staff videos About the team: Windsor Ascot & Maidenhead Community Mental Health Team (CMHT) is a multi-disciplinary and multi-agency team providing services within Windsor Ascot & Maidenhead for the local population who require secondary mental health services. It is a joint NHS and Local Authority service which aims to provide a comprehensive range of resources that people with enduring and serious mental ill health can use so that they can lead as fulfilled a life as possible. The Role: As an AMHP, you will play a pivotal role in coordinating Mental Health Act (MHA) assessments, managing a small and capped caseload of complex cases, and contributing to the prevention of compulsory hospital admissions. This role offers autonomy, regular supervision, access to legal advice, and opportunities for professional development through training and legal updates. You will work collaboratively within a multidisciplinary team to deliver care, safeguarding, and support that upholds the dignity, rights, and recovery of service users. Your role will involve: Fulfil statutory duties under theMental Health Act 1983 (2007) and ensure compliance with relevant policies and Codes of Practice. Provide social supervision for service users under s37/41 of the MHA and prepare reports for the Ministry of Justice. Manage complex cases through risk assessments, care planning, and contingency planning under the Care Programme Approach (CPA). Promote equality, challenge stigma, and safeguard the human rights of service users and their families. Contribute to the supervision and training of Social Workers, students, and trainees. Facilitate least restrictive community support options by coordinating resources and working collaboratively with partner agencies. What we are looking for: We are seeking motivated professionals with: Current AMHP status and Social Work England registration. Proven experience in mental health services, including risk management and safeguarding. A strong understanding of the Mental Health Act, Care Act 2014, and associated legislation. Excellent communication, decision-making, and organisational skills. What we offer: 32 days annual leave. Payment of Social Work England registration renewal fees. Free employee parking close to the offices. Flexible working including a hybrid working pattern for a better work-life balance. Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision. Give As You Earn scheme. Instant Reward Scheme to recognise and reward innovative achievement. Employee Assistance Programme providing counselling, advice and information. Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals. RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role. Interview dates: Applications will be reviewed as they are received, and interviews will be scheduled accordingly. If you wish to discuss this position informally, please contact Ishumael Nyachengwe Service Manager on To apply please click the Apply Now link below.
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: £30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Jan 11, 2026
Full time
Our client is a well-established and successful manufacturer, they are looking for a skilled and experienced HR Advisor to join their team. Your role will be to give expert advice and support to both employees and management on a range of HR and payroll related matters. PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING REQUIREMENTS: - You drive and have your own transport (due to site locations) - Proven experience as an HR Advisor, HR Assistant, or similar role. - Strong knowledge of employment laws and regulations. - Proficient in HR/payroll software and MS Office Suite. - Previous experience with processing/managing payroll. - Membership of a Professional HR body (CIPD Level 5 or equivalent) -Desirable. - Experience working with ISO standards or similar compliance frameworks - Desirable. Salary and Benefits: Location: Working from home, and Hybrid between 2 sites (near Barnsley and Burton on Trent). Salary: £30,000 Hours of work: Monday to Friday, 40 hours a week, daytime hours, flexible start and finish times. Company pension / Cycle to work scheme / Health & wellbeing programme / Life insurance / On-site parking / Referral programme / Work from home Responsibilities include: Assist with recruitment activities including job postings, interviews, and the recruitment selection process. Ensure new employees are effectively onboarded. Maintain accurate records of recruitment processes. Ensure employee records are maintained and accurate through the HRIS system. Process and manage the monthly payrolls accurately and on time. Reconcile payroll accounts and resolve any discrepancies. Ensure company policies are up to date and in compliance with employment laws and regulations. Advise on HR policies and procedures, ensuring they are effectively communicated to employees. Provide support in audits, ensuring compliance with legal and regulatory requirements. Prepare and maintain HR reports related to employee turnover, absence, and other key metrics. Monitor HR trends and provide data-driven recommendations to improve organisational efficiency. Provide guidance and support on employee relations matters such as investigations, disciplinary actions, grievances, and conflict resolution. Act as a liaison between employees and management to address workplace issues and concerns. Offer advice on employee rights, contracts, and company policies. Support managers in implementing performance management processes, including annual goal setting, performance reviews and feedback. Advise on performance improvement plans (PIPs) and help address performance-related issues. Identify employee development needs and recommend suitable training programs. Assist in the development and delivery of internal training sessions to enhance employee skills and capabilities. Assist in administering compensation and benefits programs, ensuring employees have access to accurate and relevant information. Provide advice on pay structures, salary benchmarking, and benefits packages. Promote employee well-being programs and encourage a positive and inclusive work environment. Offer support in managing workplace health and safety, ensuring compliance with legal health standards. This role would suit someone with previous experience in a similar role, such as: HR Generalist / HR Support / Human Resources Coordinator / HR Adviser / HR Assistance / Human Resources Assistant / similar.
Project Manager - Data Analyst - Hybrid Must have an Active SC Clearance A new opportunity has arisen for a Project Manager Data Analyst to join a secure Defence and National Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage ICT and transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing reports, and supporting governance forums. You will ensure financial visibility, track project costs, support milestone billing, and drive effective communication across stakeholders. You will report to Senior Project Managers or Programme Managers and operate within established project management frameworks. What We're Looking For - Project Manager Data Analyst Must have Data Analytics experience with the ability to spot anomalies Ability to deliver a strong message through presentations to all stakeholders Strong analytical and investigative skills with excellent written communication. Experience comparing forecast, actuals, and organisational structures and documenting required amendments. Ability to manage ICT infrastructure or application delivery projects through full lifecycle. Knowledge of Prince2 , Agile , or SAFe methodologies. Experience in risk, scope, change, and financial management. Ability to coordinate with SDMs, Line Managers, and project boards. Detail orientated, proactive, and capable of handling ambiguity in fast paced environments. Be part of a high performing team delivering secure and impactful change as a Project Manager Data Analyst . To apply, please send your CV by pressing the apply button.
Jan 11, 2026
Contractor
Project Manager - Data Analyst - Hybrid Must have an Active SC Clearance A new opportunity has arisen for a Project Manager Data Analyst to join a secure Defence and National Security programme operating across hybrid locations. You will combine strong project management capability with analytical expertise to support accurate forecasting, resource alignment, reporting, and delivery of medium complexity IT infrastructure projects. About the Role - Project Manager Data Analyst As a Project Manager Data Analyst , you will manage ICT and transformation projects through the full lifecycle, ensuring delivery to time, cost, and quality. You will analyse timesheet and forecast data, conduct three way comparisons, document team structures, identify discrepancies, and coordinate realignment with Service Delivery Managers. The role involves defining requirements, maintaining risk and issue logs, producing reports, and supporting governance forums. You will ensure financial visibility, track project costs, support milestone billing, and drive effective communication across stakeholders. You will report to Senior Project Managers or Programme Managers and operate within established project management frameworks. What We're Looking For - Project Manager Data Analyst Must have Data Analytics experience with the ability to spot anomalies Ability to deliver a strong message through presentations to all stakeholders Strong analytical and investigative skills with excellent written communication. Experience comparing forecast, actuals, and organisational structures and documenting required amendments. Ability to manage ICT infrastructure or application delivery projects through full lifecycle. Knowledge of Prince2 , Agile , or SAFe methodologies. Experience in risk, scope, change, and financial management. Ability to coordinate with SDMs, Line Managers, and project boards. Detail orientated, proactive, and capable of handling ambiguity in fast paced environments. Be part of a high performing team delivering secure and impactful change as a Project Manager Data Analyst . To apply, please send your CV by pressing the apply button.
Leadership and Talent Advisor 6 month FTC We are looking for a Leadership and Talent Advisor to support the training of our clients internal Leadership and Talent teams based close to Kirkham operating in a hybrid or remote position for the right candidate. You must be a driver with access to a vehicle, as the role requires travel between sites. This is an amazing opportunity for an established Learning and Development professional to join a collaborative and forward-thinking team, working for a business that values its employees and thriving work place culture. If you have experience working in leadership and talent, including delivering time-critical projects and executing programme delivery, this is an opportunity not to be missed. Salary: £40,000 DOE Hours: Full-time, 6 month FTC Location: Hybrid/remote Kirkham with occasional travel to the site in Gloucester What you ll do • Deliver leadership and management training across x2 sites • Develop and manage a people development culture, including key compliance training. • Grow and develop internal talent by identifying, creating and delivering innovative learning interventions. • Ensure the Learning Management System is supported, used, and training records are up to date. • Maximise the external training resources available to the business to build relationships and maximise funding opportunities. • Ensure managers and supervisors are fully engaged and trained • Support the P&C team through the performance management process, gathering training and development data to feed into appropriate development plans. • Support teams with preparing training plans, assessment methods, evaluation systems and budgets for people development. • Ensure learning interventions are available to all employees at every level of the organisation. • Supporting managers in delivering training. • Lead and deliver time-critical learning and talent programmes, ensuring effective programme rollout across sites. Benefits • 25 days annual leave plus bank holidays • A supportive working environment with scope to contribute to ongoing improvements • Flexible working hybrid/remote If this sounds like your next opportunity, we would love to hear from you apply today!
Jan 11, 2026
Contractor
Leadership and Talent Advisor 6 month FTC We are looking for a Leadership and Talent Advisor to support the training of our clients internal Leadership and Talent teams based close to Kirkham operating in a hybrid or remote position for the right candidate. You must be a driver with access to a vehicle, as the role requires travel between sites. This is an amazing opportunity for an established Learning and Development professional to join a collaborative and forward-thinking team, working for a business that values its employees and thriving work place culture. If you have experience working in leadership and talent, including delivering time-critical projects and executing programme delivery, this is an opportunity not to be missed. Salary: £40,000 DOE Hours: Full-time, 6 month FTC Location: Hybrid/remote Kirkham with occasional travel to the site in Gloucester What you ll do • Deliver leadership and management training across x2 sites • Develop and manage a people development culture, including key compliance training. • Grow and develop internal talent by identifying, creating and delivering innovative learning interventions. • Ensure the Learning Management System is supported, used, and training records are up to date. • Maximise the external training resources available to the business to build relationships and maximise funding opportunities. • Ensure managers and supervisors are fully engaged and trained • Support the P&C team through the performance management process, gathering training and development data to feed into appropriate development plans. • Support teams with preparing training plans, assessment methods, evaluation systems and budgets for people development. • Ensure learning interventions are available to all employees at every level of the organisation. • Supporting managers in delivering training. • Lead and deliver time-critical learning and talent programmes, ensuring effective programme rollout across sites. Benefits • 25 days annual leave plus bank holidays • A supportive working environment with scope to contribute to ongoing improvements • Flexible working hybrid/remote If this sounds like your next opportunity, we would love to hear from you apply today!
