Our client, one of the world's leading property agents, is seeking a Temporary Building Manager to support a key commercial property in Leeds City Centre. This is an urgent requirement with an immediate start. Contract Temporary position - urgent start Hours: Monday to Friday, either 9:00-5:30 or 8:00-4:30 Location: Commercial property within Leeds City - 2 min walk from Leeds Train Station Duration: As required by the client (ongoing temporary assignment) Rate: Around £19.20 per hour (Equivalent to £40,000 per year) Core Responsibilities Oversee hard and soft FM services across the site Act as the main point of contact for tenants , ensuring excellent customer service Ensure full compliance with all client systems, procedures, and governance Monitor and maintain Health & Safety standards across the property Manage onsite contractors , ensuring high standards of delivery Conduct regular audits , review budgets, and ensure best value Maintain records, systems and audit files to a high and accurate standard Ideal Candidate Must hold a valid IOSH Managing Safely certificate Strong customer service and stakeholder skills Previous experience within commercial property or facilities management Able to start immediately If you are interested in this role, please apply or contact Laura at (phone number removed) or (url removed)
Mar 19, 2026
Seasonal
Our client, one of the world's leading property agents, is seeking a Temporary Building Manager to support a key commercial property in Leeds City Centre. This is an urgent requirement with an immediate start. Contract Temporary position - urgent start Hours: Monday to Friday, either 9:00-5:30 or 8:00-4:30 Location: Commercial property within Leeds City - 2 min walk from Leeds Train Station Duration: As required by the client (ongoing temporary assignment) Rate: Around £19.20 per hour (Equivalent to £40,000 per year) Core Responsibilities Oversee hard and soft FM services across the site Act as the main point of contact for tenants , ensuring excellent customer service Ensure full compliance with all client systems, procedures, and governance Monitor and maintain Health & Safety standards across the property Manage onsite contractors , ensuring high standards of delivery Conduct regular audits , review budgets, and ensure best value Maintain records, systems and audit files to a high and accurate standard Ideal Candidate Must hold a valid IOSH Managing Safely certificate Strong customer service and stakeholder skills Previous experience within commercial property or facilities management Able to start immediately If you are interested in this role, please apply or contact Laura at (phone number removed) or (url removed)
A leading client-side property investment and asset management company, with a multi-billion-pound commercial portfolio, is seeking a Regional Facilities Manager to oversee a significant portfolio of high-quality commercial assets. This is a rare opportunity to join a well-capitalised, long-term investor with a reputation for excellence across industrial, retail, and mixed-use properties nationwide. The Role As Regional Facilities Manager, you will take full operational responsibility for a substantial regional portfolio of commercial assets. Acting client-side, you will oversee managing agents, service partners, and contractors to ensure assets are operated to the highest standards of compliance, efficiency, and occupier experience. This is a field-based role offering genuine flexibility, autonomy, and ownership of your region. Key Responsibilities Oversee day-to-day facilities management across a diverse commercial portfolio Manage and performance-monitor managing agents and FM service providers Ensure statutory compliance across all properties (H&S, building safety, ESG requirements) Drive service charge budget management, review, and cost optimisation Lead lifecycle planning and support asset management initiatives Enhance occupier satisfaction and building performance Implement sustainability and energy efficiency strategies Support refurbishments, capex projects, and mobilisation of new acquisitions About You Proven experience in commercial property facilities management (client-side or managing agent background) Strong knowledge of statutory compliance and building safety regulations Experience managing multi-site portfolios Commercially astute with strong budget oversight experience Confident stakeholder manager with the ability to influence at all levels Self-motivated and comfortable operating with autonomy Professional qualifications such as IOSH, NEBOSH, IWFM or equivalent are desirable. What s on Offer Competitive base salary + performance bonus Car allowance or company vehicle Flexible and field-based working model Significant autonomy and trust Opportunity to manage high-profile, institutional-grade assets Long-term career progression within a growing, well-capitalised business
Mar 19, 2026
Full time
A leading client-side property investment and asset management company, with a multi-billion-pound commercial portfolio, is seeking a Regional Facilities Manager to oversee a significant portfolio of high-quality commercial assets. This is a rare opportunity to join a well-capitalised, long-term investor with a reputation for excellence across industrial, retail, and mixed-use properties nationwide. The Role As Regional Facilities Manager, you will take full operational responsibility for a substantial regional portfolio of commercial assets. Acting client-side, you will oversee managing agents, service partners, and contractors to ensure assets are operated to the highest standards of compliance, efficiency, and occupier experience. This is a field-based role offering genuine flexibility, autonomy, and ownership of your region. Key Responsibilities Oversee day-to-day facilities management across a diverse commercial portfolio Manage and performance-monitor managing agents and FM service providers Ensure statutory compliance across all properties (H&S, building safety, ESG requirements) Drive service charge budget management, review, and cost optimisation Lead lifecycle planning and support asset management initiatives Enhance occupier satisfaction and building performance Implement sustainability and energy efficiency strategies Support refurbishments, capex projects, and mobilisation of new acquisitions About You Proven experience in commercial property facilities management (client-side or managing agent background) Strong knowledge of statutory compliance and building safety regulations Experience managing multi-site portfolios Commercially astute with strong budget oversight experience Confident stakeholder manager with the ability to influence at all levels Self-motivated and comfortable operating with autonomy Professional qualifications such as IOSH, NEBOSH, IWFM or equivalent are desirable. What s on Offer Competitive base salary + performance bonus Car allowance or company vehicle Flexible and field-based working model Significant autonomy and trust Opportunity to manage high-profile, institutional-grade assets Long-term career progression within a growing, well-capitalised business
Do you have experience working in a Sale Support or similar Business Support role? Maybe you're a new graduate looking to build a career? If the idea of a full time role worked over just 4 days appeals to you (giving you a 3 day weekend!) and you'd like to work for a company that has customers who are some of the most well names in the World, this is just the role for you. The role comes with a salary of 27,000, and a benefits package including 22.5 days holiday plus bank holidays (and your birthday as an extra day off), an extended Christmas break, free parking, a company pension, and brilliant prospects for professional development and progression. What will I be doing as a Sales Support? The role will involve working closely with the Customer Account Manager, providing admin support. Over time, the role will evolve to include more direct customer support, looking after some of the accounts. Duties will include: Supporting the Customer Account Manager with order processing Creating quotes for customers Liaising with internal departments, customers and shipping agents Producing invoices and delivery documentation Coordinating with the Chamber of Commerce regarding export shipments Assisting with updating the company LinkedIn feed and website We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar Sales Support, Sales Administration, Sales Coordinator or Business Support role A graduate looking to build a career may also be considered Comfortable using Word, Excel and Outlook Works to high standards Professional with excellent communications skills A positive and friendly attitude What's in it for me as a Sales Support? A salary of 27,000 A full time role working just 4 days - a 3 day weekend, every week! 22.5 days holiday plus bank holidays Free onsite car parking Company pension scheme Healthcare cashback plan Online discount portal access To Apply If this sounds like a Business Support, Sales Support or Sales Administrator role you will LOVE, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Mar 19, 2026
Full time
Do you have experience working in a Sale Support or similar Business Support role? Maybe you're a new graduate looking to build a career? If the idea of a full time role worked over just 4 days appeals to you (giving you a 3 day weekend!) and you'd like to work for a company that has customers who are some of the most well names in the World, this is just the role for you. The role comes with a salary of 27,000, and a benefits package including 22.5 days holiday plus bank holidays (and your birthday as an extra day off), an extended Christmas break, free parking, a company pension, and brilliant prospects for professional development and progression. What will I be doing as a Sales Support? The role will involve working closely with the Customer Account Manager, providing admin support. Over time, the role will evolve to include more direct customer support, looking after some of the accounts. Duties will include: Supporting the Customer Account Manager with order processing Creating quotes for customers Liaising with internal departments, customers and shipping agents Producing invoices and delivery documentation Coordinating with the Chamber of Commerce regarding export shipments Assisting with updating the company LinkedIn feed and website We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar Sales Support, Sales Administration, Sales Coordinator or Business Support role A graduate looking to build a career may also be considered Comfortable using Word, Excel and Outlook Works to high standards Professional with excellent communications skills A positive and friendly attitude What's in it for me as a Sales Support? A salary of 27,000 A full time role working just 4 days - a 3 day weekend, every week! 22.5 days holiday plus bank holidays Free onsite car parking Company pension scheme Healthcare cashback plan Online discount portal access To Apply If this sounds like a Business Support, Sales Support or Sales Administrator role you will LOVE, please send your CV today Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Job Title: Senior Planning Consultant Location: Birmingham (Agile Working) Employment Type: Full-time Department: Professional Services The Role An award-winning, market-leading specialist consultancy is seeking a Senior Planning Consultant to join its expanding Professional Services Team due to sustained growth. Based in Birmingham, the role operates under an Agile Working Policy, requiring attendance at the Birmingham office as business needs dictate, alongside flexibility to work outside traditional office hours when required. Reporting to a Principal Planning Consultant, you will play a key role in delivering specialist planning services to planning professionals, developers, local planning authorities, applicants, and members of the public. A significant aspect of the role involves providing expert advice via a national online planning platform. Key Responsibilities Providing online and remote planning advice on general and complex planning matters Supporting the wider Planning Services Team by responding to planning queries Preparing for and contributing to customer meetings through policy and planning history research Producing high-quality written summaries, planning consultancy reports, and recommendations Completing delegated and committee planning application reports in line with KPIs, including: Household extensions Lawful Development Certificates Prior Notifications Advertisement Consents Changes of Use Preparing planning application documentation and supporting submissions, including site visits where required Communicating and negotiating effectively with applicants, agents, and stakeholders Providing post-decision and post-refusal advice Using internal systems to record application progress, site visits, and evaluations Maintaining customer enquiry databases in line with performance targets Attending monthly team meetings and weekly one-to-one case conferences Undertaking peer and management quality reviews of planning reports Supporting team members through technical guidance, performance monitoring, and case reviews Contributing planning expertise to business development activities Maintaining a "right first time" approach, ensuring high standards of quality, productivity, and efficiency Meeting daily, weekly, and monthly production targets Undertaking additional duties appropriate to the role and grade What We're Looking For A relevant BA degree or equivalent RTPI-accredited planning qualification Minimum 2 years' experience within a Local Planning Authority, private consultancy, or a combination of both Strong technical planning knowledge with the ability to assess proposals against local, regional, and national policy Excellent written and verbal communication skills, with confidence advising professionals and the public Proven ability to manage competing priorities and work to strict deadlines in a production-led environment High attention to detail with a focus on accuracy, efficiency, and quality Strong stakeholder management and negotiation skills Commitment to continuing professional development and staying up to date with planning policy changes Desirable: Experience providing guidance or leadership within a planning team Eligibility for RTPI membership Full UK driving licence Why Apply? Competitive salary 25 days annual leave plus bank holidays, with the option to purchase additional leave Pension scheme, life assurance, and employee assistance programme Enhanced family-friendly policies Genuine flexibility through an Agile Working approach Strong emphasis on training, development, and career progression Supportive, inclusive, and people-focused working culture Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Mar 19, 2026
Full time
Job Title: Senior Planning Consultant Location: Birmingham (Agile Working) Employment Type: Full-time Department: Professional Services The Role An award-winning, market-leading specialist consultancy is seeking a Senior Planning Consultant to join its expanding Professional Services Team due to sustained growth. Based in Birmingham, the role operates under an Agile Working Policy, requiring attendance at the Birmingham office as business needs dictate, alongside flexibility to work outside traditional office hours when required. Reporting to a Principal Planning Consultant, you will play a key role in delivering specialist planning services to planning professionals, developers, local planning authorities, applicants, and members of the public. A significant aspect of the role involves providing expert advice via a national online planning platform. Key Responsibilities Providing online and remote planning advice on general and complex planning matters Supporting the wider Planning Services Team by responding to planning queries Preparing for and contributing to customer meetings through policy and planning history research Producing high-quality written summaries, planning consultancy reports, and recommendations Completing delegated and committee planning application reports in line with KPIs, including: Household extensions Lawful Development Certificates Prior Notifications Advertisement Consents Changes of Use Preparing planning application documentation and supporting submissions, including site visits where required Communicating and negotiating effectively with applicants, agents, and stakeholders Providing post-decision and post-refusal advice Using internal systems to record application progress, site visits, and evaluations Maintaining customer enquiry databases in line with performance targets Attending monthly team meetings and weekly one-to-one case conferences Undertaking peer and management quality reviews of planning reports Supporting team members through technical guidance, performance monitoring, and case reviews Contributing planning expertise to business development activities Maintaining a "right first time" approach, ensuring high standards of quality, productivity, and efficiency Meeting daily, weekly, and monthly production targets Undertaking additional duties appropriate to the role and grade What We're Looking For A relevant BA degree or equivalent RTPI-accredited planning qualification Minimum 2 years' experience within a Local Planning Authority, private consultancy, or a combination of both Strong technical planning knowledge with the ability to assess proposals against local, regional, and national policy Excellent written and verbal communication skills, with confidence advising professionals and the public Proven ability to manage competing priorities and work to strict deadlines in a production-led environment High attention to detail with a focus on accuracy, efficiency, and quality Strong stakeholder management and negotiation skills Commitment to continuing professional development and staying up to date with planning policy changes Desirable: Experience providing guidance or leadership within a planning team Eligibility for RTPI membership Full UK driving licence Why Apply? Competitive salary 25 days annual leave plus bank holidays, with the option to purchase additional leave Pension scheme, life assurance, and employee assistance programme Enhanced family-friendly policies Genuine flexibility through an Agile Working approach Strong emphasis on training, development, and career progression Supportive, inclusive, and people-focused working culture Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
We are currently working with a tier 1 contractor who are looking for a Section Manager focussing on Fitout for their major projects site in Somerset - An exciting opportunity for one of their flagship projects in the UK. The Section Manager role: As a senior member of the project team, reporting to the project manager, you will be responsible for overseeing the design, coordination and leadership of a number of sub-contractors employed in a variety of trades within the respective area of works. Therell be a high level of interfacing between internal departments and external agencies such as architects, engineers, sub-contractors and client agents. Youll review and manage numerous packages for your designated area including tender information produced by design teams. Your profile: Core areas / packages of work will include Fitout Main contractor construction experience Must have previous experience managing packages on Multi-million construction projects Experience of managing multiple engineering and /or trade packages from internals to basements Experience in industrial major Construction projects would be a bonus Experience in procurement of packages during the PSCA Stage. If you are interested in this role or feel you would be a good fit, please don't hesitate to get in touch to discuss further.
Mar 18, 2026
Contractor
We are currently working with a tier 1 contractor who are looking for a Section Manager focussing on Fitout for their major projects site in Somerset - An exciting opportunity for one of their flagship projects in the UK. The Section Manager role: As a senior member of the project team, reporting to the project manager, you will be responsible for overseeing the design, coordination and leadership of a number of sub-contractors employed in a variety of trades within the respective area of works. Therell be a high level of interfacing between internal departments and external agencies such as architects, engineers, sub-contractors and client agents. Youll review and manage numerous packages for your designated area including tender information produced by design teams. Your profile: Core areas / packages of work will include Fitout Main contractor construction experience Must have previous experience managing packages on Multi-million construction projects Experience of managing multiple engineering and /or trade packages from internals to basements Experience in industrial major Construction projects would be a bonus Experience in procurement of packages during the PSCA Stage. If you are interested in this role or feel you would be a good fit, please don't hesitate to get in touch to discuss further.
PROPERTY MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid with a Hertfordshire/Buckinghamshire/Essex/Swindon based portfolio WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday plus the option to buy extra holiday. Christmas closure JOB DESCRIPTION We have a rare opportunity at Premier Estates for a Property Manager for an estates only portfolio within our Estates Management Team. This is a homebased role with the option to work from our Reading office if required and regular site visits around Hertfordshire/Buckinghamshire/Essex/Swindon. Responsibilities will include, but are not limited to; Liaise with residents, committee members, and contractors to plan, arrange, and monitor major repairs/maintenance works Arrange insurance cover and instigate insurance claims Prepare yearly service charge estimates and monitor collection of service charges and other payments required by the lease Audit of accounts and monitor expenditure on all schemes Ensure compliance across sites Perform weekly site visits Arrange, attend, and lead site meetings Regular site visits (Clean full UK driving license required) Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU; Previous property management experience and a passion for providing exceptional quality and service Ability to plan, organise and prioritize work. Ability to work independently from home once trained. Strong communicator in both written and verbal; you will be liaising with clients, contractors, and persons inside / outside of the organisation. Excellent team player Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly TPI associate or working towards Full UK driving license For more information about this position, or to find out more about Premier Estates, please visit our for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Mar 18, 2026
Full time
PROPERTY MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid with a Hertfordshire/Buckinghamshire/Essex/Swindon based portfolio WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday plus the option to buy extra holiday. Christmas closure JOB DESCRIPTION We have a rare opportunity at Premier Estates for a Property Manager for an estates only portfolio within our Estates Management Team. This is a homebased role with the option to work from our Reading office if required and regular site visits around Hertfordshire/Buckinghamshire/Essex/Swindon. Responsibilities will include, but are not limited to; Liaise with residents, committee members, and contractors to plan, arrange, and monitor major repairs/maintenance works Arrange insurance cover and instigate insurance claims Prepare yearly service charge estimates and monitor collection of service charges and other payments required by the lease Audit of accounts and monitor expenditure on all schemes Ensure compliance across sites Perform weekly site visits Arrange, attend, and lead site meetings Regular site visits (Clean full UK driving license required) Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU; Previous property management experience and a passion for providing exceptional quality and service Ability to plan, organise and prioritize work. Ability to work independently from home once trained. Strong communicator in both written and verbal; you will be liaising with clients, contractors, and persons inside / outside of the organisation. Excellent team player Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly TPI associate or working towards Full UK driving license For more information about this position, or to find out more about Premier Estates, please visit our for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across London and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 18, 2026
Full time
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across London and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Exciting Opportunity Alert! Join Rendall & Rittner as a Property Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Property Manager to join their London based team. This is an incredible career opportunity with a fantastic package. Position: Property Manager Location: The convenience of working from home with a portfolio based around Bethnal Green and Stratford Working Hours: Monday to Friday, 09:00 - 17:30. Salary: Not just competitive but tailored to your experience and expertise. Contract: Permanent Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Portfolio Details: As a Property Manager, you will be looking after a portfolio of developments across 4 sites initially in and around Bethnal Green and Stratford. You will be home based with site visits as required. We are looking for someone who has a good experience of residential property management looking to develop their career with an award winning managing agent. Key Responsibilities and Requirements: As a Property Manager at Rendall & Rittner, you will: you'll have experience directly managing an allocated portfolio of developments, providing a day-to-day property management service. you'll have managed budgets and overall expenditure for developments, producing forecasts and reports. you'll be a true expert in customer service, who uses this to lead, engage and inspire others. you're always looking for opportunities to drive the performance of your portfolio and contribute to amazing results. you have overseen major works and carried out the Section 20 consultation process. you'll have the ability to interpret policies, procedures and relevant leasehold legislation, researching where required and providing advice consistently, demonstrating a working knowledge of relevant Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures, keeping informed of any amendments and best practice on disseminating residential block property management advice. you'll already have some brilliant experience behind you conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems you'll have experience building and establishing relationships with clients are an ATPI associate/membership (or willing and able to obtain within first year of employment) your team matters to you, so you support them, working together, building strong working relationships with residents, contractors, ultimately being part of a strong unified working environment. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Mar 18, 2026
Full time
Exciting Opportunity Alert! Join Rendall & Rittner as a Property Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Property Manager to join their London based team. This is an incredible career opportunity with a fantastic package. Position: Property Manager Location: The convenience of working from home with a portfolio based around Bethnal Green and Stratford Working Hours: Monday to Friday, 09:00 - 17:30. Salary: Not just competitive but tailored to your experience and expertise. Contract: Permanent Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Portfolio Details: As a Property Manager, you will be looking after a portfolio of developments across 4 sites initially in and around Bethnal Green and Stratford. You will be home based with site visits as required. We are looking for someone who has a good experience of residential property management looking to develop their career with an award winning managing agent. Key Responsibilities and Requirements: As a Property Manager at Rendall & Rittner, you will: you'll have experience directly managing an allocated portfolio of developments, providing a day-to-day property management service. you'll have managed budgets and overall expenditure for developments, producing forecasts and reports. you'll be a true expert in customer service, who uses this to lead, engage and inspire others. you're always looking for opportunities to drive the performance of your portfolio and contribute to amazing results. you have overseen major works and carried out the Section 20 consultation process. you'll have the ability to interpret policies, procedures and relevant leasehold legislation, researching where required and providing advice consistently, demonstrating a working knowledge of relevant Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures, keeping informed of any amendments and best practice on disseminating residential block property management advice. you'll already have some brilliant experience behind you conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems you'll have experience building and establishing relationships with clients are an ATPI associate/membership (or willing and able to obtain within first year of employment) your team matters to you, so you support them, working together, building strong working relationships with residents, contractors, ultimately being part of a strong unified working environment. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref ." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Property Manager We are looking for an experienced Property Manager to join our team. £25,000 - £27,000 Basic Salary Commensurate with experience 9.00am to 5.00pm Monday to Friday. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mar 18, 2026
Full time
Property Manager We are looking for an experienced Property Manager to join our team. £25,000 - £27,000 Basic Salary Commensurate with experience 9.00am to 5.00pm Monday to Friday. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time/ Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Lettings Manager Build to Rent Stoke-on-Trent Up to £38,000 (DOE) + bonus + benefits + generous holiday entitlement We re working with a growing Build to Rent operator to recruit a Lettings Manager for a high-profile residential development in Stoke-on-Trent. The scheme comprises 150+ modern apartments within a vibrant mixed-use neighbourhood, including cafés, bars, restaurants and a landscaped public square designed for community events and socialising. With the development now nearing full occupancy following its 2025 launch, this role will focus on driving leasing performance, leading the on-site team and delivering an exceptional resident experience. The Role Reporting into senior management, you will oversee the day-to-day operations and commercial performance of the building. Key responsibilities include: Leading the on-site leasing function to achieve occupancy and revenue targets Managing the end-to-end resident journey, from enquiry through to move-in Overseeing property operations, maintenance programmes and compliance Building relationships with local agents and supporting marketing initiatives Creating resident engagement strategies and community events Managing and developing the on-site team Supporting budgeting, reporting and overall asset performance About You: We re looking for a driven property professional with: 5+ years experience within residential property, leasing or property management A proven track record of achieving leasing targets Experience managing teams and on-site operations Strong communication and customer service skills A proactive, hands-on approach Experience within Build to Rent, residential leasing or hospitality-led environments would be advantageous. The Opportunity: This is a fantastic opportunity to join a growing operator with an expanding UK portfolio, offering excellent long-term career progression. Hesketh James is committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics, or background.
Mar 18, 2026
Full time
Lettings Manager Build to Rent Stoke-on-Trent Up to £38,000 (DOE) + bonus + benefits + generous holiday entitlement We re working with a growing Build to Rent operator to recruit a Lettings Manager for a high-profile residential development in Stoke-on-Trent. The scheme comprises 150+ modern apartments within a vibrant mixed-use neighbourhood, including cafés, bars, restaurants and a landscaped public square designed for community events and socialising. With the development now nearing full occupancy following its 2025 launch, this role will focus on driving leasing performance, leading the on-site team and delivering an exceptional resident experience. The Role Reporting into senior management, you will oversee the day-to-day operations and commercial performance of the building. Key responsibilities include: Leading the on-site leasing function to achieve occupancy and revenue targets Managing the end-to-end resident journey, from enquiry through to move-in Overseeing property operations, maintenance programmes and compliance Building relationships with local agents and supporting marketing initiatives Creating resident engagement strategies and community events Managing and developing the on-site team Supporting budgeting, reporting and overall asset performance About You: We re looking for a driven property professional with: 5+ years experience within residential property, leasing or property management A proven track record of achieving leasing targets Experience managing teams and on-site operations Strong communication and customer service skills A proactive, hands-on approach Experience within Build to Rent, residential leasing or hospitality-led environments would be advantageous. The Opportunity: This is a fantastic opportunity to join a growing operator with an expanding UK portfolio, offering excellent long-term career progression. Hesketh James is committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics, or background.
Project Quantity Surveyor A UK-based, multi-disciplinary Construction Consultancy is currently looking for a Project Quantity Surveyor to join their Oxford office. This Project Quantity Surveyor will work across a range of sectors including education, healthcare, residential, and heritage projects. The Company? The successful Project Quantity Surveyor will join a growing consultancy with offices across the UK. This Project Quantity Surveyor will work closely with senior team members and have the opportunity to lead cost management on projects from feasibility through to completion. The company offers a structured pathway to Senior QS level, alongside support for APC progression and long-term career development. The Role? As the Project Quantity Surveyor , you will be working across multiple projects with a mix of public and private sector clients. The role will include: Delivery of full pre- and post-contract cost consultancy services Preparation of cost estimates and cost plans Managing tender processes and procurement Contract administration (JCT and NEC) Preparing and presenting reports to clients and stakeholders Attending site visits and progress meetings The Project Quantity Surveyor must have: A degree in Quantity Surveying or a related property/construction discipline Experience in a consultancy or client-side QS role Understanding of cost planning, tendering, and contract administration Strong communication and organisational skills Working towards MRICS or recently qualified In Return? 45,000 - 50,000 (dependant on experience) Bonus scheme Pension contribution Health cover APC support and structured career development Hybrid/flexible working options Friendly and collaborative team environment If you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James. (phone number removed) Reference 21274 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy
Mar 18, 2026
Full time
Project Quantity Surveyor A UK-based, multi-disciplinary Construction Consultancy is currently looking for a Project Quantity Surveyor to join their Oxford office. This Project Quantity Surveyor will work across a range of sectors including education, healthcare, residential, and heritage projects. The Company? The successful Project Quantity Surveyor will join a growing consultancy with offices across the UK. This Project Quantity Surveyor will work closely with senior team members and have the opportunity to lead cost management on projects from feasibility through to completion. The company offers a structured pathway to Senior QS level, alongside support for APC progression and long-term career development. The Role? As the Project Quantity Surveyor , you will be working across multiple projects with a mix of public and private sector clients. The role will include: Delivery of full pre- and post-contract cost consultancy services Preparation of cost estimates and cost plans Managing tender processes and procurement Contract administration (JCT and NEC) Preparing and presenting reports to clients and stakeholders Attending site visits and progress meetings The Project Quantity Surveyor must have: A degree in Quantity Surveying or a related property/construction discipline Experience in a consultancy or client-side QS role Understanding of cost planning, tendering, and contract administration Strong communication and organisational skills Working towards MRICS or recently qualified In Return? 45,000 - 50,000 (dependant on experience) Bonus scheme Pension contribution Health cover APC support and structured career development Hybrid/flexible working options Friendly and collaborative team environment If you are a Quantity Surveyor considering your career opportunities, then please contact Dan McEvoy at Brandon James. (phone number removed) Reference 21274 Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy
Date posted: March 3, 2026 Pay: 25,000.00 - 26,000.00 per year Job description: Central Recruitment are looking for a proactive Logistics Administrator to join our client based in Haslingden. Duties Receive for processing and shipment all export orders which arrive directly from our export customers or via sales agents or a Regional Export Manager Check stock availability and send out order acknowledgement to customer with best delivery estimate Liaise with different departments within the business Arrange distribution orders when necessary for the movement of stock. Prepare any documents, check over the signed documents coming in scan in to the system. Create any necessary paperwork to conform with special credit agreements and payment methods, i.e. Letters of Credit, Documentary Bank Collections. Understand how to apply, check and approve these payment methods Happy to assist in any other areas if needed. Experience Proven experience in an export administration role Knowledge of supply chain, materials handling, and warehouse organisation. Excellent organisational skills with a keen eye for detail to manage multiple tasks efficiently within fast-paced environments. This role offers an engaging environment for individuals passionate about logistics and supply chain optimisation, providing opportunities for professional growth within a supportive team setting. Working Hours Monday - Friday 8am - 4pm Salary : Dependent on experience Holiday entitlement : 25 Days = statuary, with a service day after 4,8 and 12 years Job Types: Full-time, Permanent Benefits: On-site parking Experience: Export Administration : 1 year (preferred) Sales administration: 1 year (preferred) Work Location: In person
Mar 18, 2026
Seasonal
Date posted: March 3, 2026 Pay: 25,000.00 - 26,000.00 per year Job description: Central Recruitment are looking for a proactive Logistics Administrator to join our client based in Haslingden. Duties Receive for processing and shipment all export orders which arrive directly from our export customers or via sales agents or a Regional Export Manager Check stock availability and send out order acknowledgement to customer with best delivery estimate Liaise with different departments within the business Arrange distribution orders when necessary for the movement of stock. Prepare any documents, check over the signed documents coming in scan in to the system. Create any necessary paperwork to conform with special credit agreements and payment methods, i.e. Letters of Credit, Documentary Bank Collections. Understand how to apply, check and approve these payment methods Happy to assist in any other areas if needed. Experience Proven experience in an export administration role Knowledge of supply chain, materials handling, and warehouse organisation. Excellent organisational skills with a keen eye for detail to manage multiple tasks efficiently within fast-paced environments. This role offers an engaging environment for individuals passionate about logistics and supply chain optimisation, providing opportunities for professional growth within a supportive team setting. Working Hours Monday - Friday 8am - 4pm Salary : Dependent on experience Holiday entitlement : 25 Days = statuary, with a service day after 4,8 and 12 years Job Types: Full-time, Permanent Benefits: On-site parking Experience: Export Administration : 1 year (preferred) Sales administration: 1 year (preferred) Work Location: In person
Job Title: Front of House Porter (Part-time) Location: Luton Airport Salary: 14,261 per annum Job Type: Part Time, Permanent (20 hrs per week) Closing Date: Friday, 27th March 2026 About the Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About The Role: We are currently recruiting for a part-time Front of House Porter (FoHP) to join our established, reputable team at our Luton base. Reporting to the Lead Customer Service Agent, the FoHP is required to provide excellent customer service by working front of house and attending to our customers' needs. The FoHP will be responsible for delivering an exceptionally high level of customer service to Harrods Aviation's passengers and crews. Duties will be delegated by a senior staff member, however, successful candidates will be expected to work under their own initiative and as part of a team. Working mainly at the FBO Reception and passenger drop off area, the FoHP greets and assists customers who are using our facilities. The FoHP must adopt a professional attitude at all times and provide customer service that is commensurate with the Harrods' brand. They are required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements. This can be a busy role and the successful candidate must be organised and able to co-ordinate and communicate with all other departments. Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered. Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport. The Hours: The successful applicant must be flexible and professional. The Luton base operates 24 hours per day, 7 days per week, 365 days per year. You will be required to work as part of a team covering a 24-hour operation, which will include working days, lates, weekends and bank holidays. This will normally be a 3 on 6 off shift pattern. The standard shift is 8 1/2 hours, with a 30 minutes unpaid break (total 9 hours) and the average working week is 20 hours (part-time). There may be times where you may be requested to alter your shift hours to suit the needs of the business and note that it is a condition of your employment that you may comply with such reasonable request to work. Initial training will require a period working Monday to Friday. The Successful Candidate: The role is demanding and the successful candidate should be flexible, able to work under pressure and have the ability to prioritise whilst remaining calm and continuing to set a professional example to your team. Ideal candidates will have a proven knowledge of customer services, gained working in a 5 hospitality environment. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential. Computer literacy is essential. You will also need to have a 5 year checkable history in order to obtain an airport ID pass. Benefits: Enhanced annual leave entitlements (pro-rated during first year dependent on start date and shift pattern) Holiday Purchase scheme Happy Birthday Day Harrods Retirement Savings Plan Foundation (Contributory Company Pension) Harrods Rewards Card (staff discount) Onsite parking Full uniform provided Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Front of House Manager, Front of House Assistant, Customer Service Representative, Travel Customer Service Associate, Hospitality Porter, Hospitality Worker, Receptionist, Reception Staff may also be considered for this role.
Mar 18, 2026
Full time
Job Title: Front of House Porter (Part-time) Location: Luton Airport Salary: 14,261 per annum Job Type: Part Time, Permanent (20 hrs per week) Closing Date: Friday, 27th March 2026 About the Company: Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About The Role: We are currently recruiting for a part-time Front of House Porter (FoHP) to join our established, reputable team at our Luton base. Reporting to the Lead Customer Service Agent, the FoHP is required to provide excellent customer service by working front of house and attending to our customers' needs. The FoHP will be responsible for delivering an exceptionally high level of customer service to Harrods Aviation's passengers and crews. Duties will be delegated by a senior staff member, however, successful candidates will be expected to work under their own initiative and as part of a team. Working mainly at the FBO Reception and passenger drop off area, the FoHP greets and assists customers who are using our facilities. The FoHP must adopt a professional attitude at all times and provide customer service that is commensurate with the Harrods' brand. They are required to be quick thinking and very adaptable, as the nature of our business often dictates unique requirements. This can be a busy role and the successful candidate must be organised and able to co-ordinate and communicate with all other departments. Please note the company is NOT able to offer sponsorship for this role so candidates must already possess the right to live and work in the UK to be considered. Due to the varied working hours of this role, public transport may not always be an option and therefore it is essential that candidates hold a full driving licence and have access to their own transport. The Hours: The successful applicant must be flexible and professional. The Luton base operates 24 hours per day, 7 days per week, 365 days per year. You will be required to work as part of a team covering a 24-hour operation, which will include working days, lates, weekends and bank holidays. This will normally be a 3 on 6 off shift pattern. The standard shift is 8 1/2 hours, with a 30 minutes unpaid break (total 9 hours) and the average working week is 20 hours (part-time). There may be times where you may be requested to alter your shift hours to suit the needs of the business and note that it is a condition of your employment that you may comply with such reasonable request to work. Initial training will require a period working Monday to Friday. The Successful Candidate: The role is demanding and the successful candidate should be flexible, able to work under pressure and have the ability to prioritise whilst remaining calm and continuing to set a professional example to your team. Ideal candidates will have a proven knowledge of customer services, gained working in a 5 hospitality environment. Applicants should also have an enthusiastic, willing personality with a sense of humour and the ability to work on their own initiative. Good communication skills combined with courtesy and integrity are essential. Computer literacy is essential. You will also need to have a 5 year checkable history in order to obtain an airport ID pass. Benefits: Enhanced annual leave entitlements (pro-rated during first year dependent on start date and shift pattern) Holiday Purchase scheme Happy Birthday Day Harrods Retirement Savings Plan Foundation (Contributory Company Pension) Harrods Rewards Card (staff discount) Onsite parking Full uniform provided Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Front of House Manager, Front of House Assistant, Customer Service Representative, Travel Customer Service Associate, Hospitality Porter, Hospitality Worker, Receptionist, Reception Staff may also be considered for this role.
Title: Principal Planning Officer Contract: 5 months Location: London, UK (Hybrid - 3 days in office) Role type: Full time Contract (Monday to Friday) Job Purpose To lead and supervise a team of planning and enforcement officers within the Development Management service, managing a diverse caseload of planning applications including major and strategic developments. The postholder will research, assess and report on the full range of planning applications and enforcement matters under the Planning Acts and associated legislation. The role includes preparing appeal statements, representing the Council at inquiries and hearings, presenting at Planning Committee, negotiating complex development proposals (including Section 106 agreements), and deputising for the Team Leader where required. Key Responsibilities Leadership & Team Supervision Supervise, mentor and provide professional guidance to planning and enforcement officers. Allocate and monitor workload across the team. Support officer development, training and performance management. Deputise for the Team Leader in their absence, including authorising reports and recommendations. Development Management & Casework Manage a varied caseload of planning applications, including major and strategic developments. Assess development proposals through site visits, policy appraisal and consultation responses. Draft high-quality, robust reports with clear and defensible recommendations. Negotiate complex applications, including securing financial contributions through legal agreements (e.g. Section 106). Validate planning applications and ensure statutory requirements are met. Maintain accurate records of site visits, meetings and decisions. Planning Enforcement Investigate alleged breaches of planning control. Lead and authorise formal enforcement action where appropriate. Instruct planning solicitors on enforcement and related matters. Prepare and present cases for prosecution where necessary. Appeals & Representation Prepare appeal statements, proofs of evidence and witness statements. Represent the Council at public inquiries, hearings and court proceedings. Present reports and respond to questions at Planning Committee. Attend pre-committee briefings and stakeholder meetings. Stakeholder Engagement & Customer Service Provide professional advice to applicants, agents, members, residents and other stakeholders. Advise on planning policy, likelihood of consent and scheme amendments. Represent the Development Management service at cross-departmental and external meetings. Contribute to maintaining high standards of customer service. Service Development Contribute to service improvement initiatives and change programmes. Lead or participate in working groups aimed at continuous improvement. Manage external consultancy commissions (typically up to 25,000), overseeing quality and delivery. Qualifications & Professional Requirements Degree in Town Planning or equivalent relevant qualification. Eligibility for membership of the Royal Town Planning Institute (RTPI). Evidence of ongoing Continuing Professional Development (CPD). Essential Experience Significant experience in Development Management, including planning enforcement. Experience managing major or complex planning applications. Proven experience presenting reports at Planning Committee. Excellent working knowledge of current planning legislation and policy. Experience negotiating Section 106 agreements. Experience preparing appeal statements and representing cases at hearings or inquiries. Some knowledge of historic buildings and conservation areas. Skills & Competencies Strong analytical and decision-making skills. Excellent written communication, with the ability to produce concise and persuasive reports. Confident public speaker with the ability to present complex matters clearly. Ability to manage competing priorities and meet tight deadlines. Leadership capability and ability to motivate and support colleagues. Strong negotiation and stakeholder management skills. Methodical approach to detailed and procedural work. High level of IT literacy. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 18, 2026
Contractor
Title: Principal Planning Officer Contract: 5 months Location: London, UK (Hybrid - 3 days in office) Role type: Full time Contract (Monday to Friday) Job Purpose To lead and supervise a team of planning and enforcement officers within the Development Management service, managing a diverse caseload of planning applications including major and strategic developments. The postholder will research, assess and report on the full range of planning applications and enforcement matters under the Planning Acts and associated legislation. The role includes preparing appeal statements, representing the Council at inquiries and hearings, presenting at Planning Committee, negotiating complex development proposals (including Section 106 agreements), and deputising for the Team Leader where required. Key Responsibilities Leadership & Team Supervision Supervise, mentor and provide professional guidance to planning and enforcement officers. Allocate and monitor workload across the team. Support officer development, training and performance management. Deputise for the Team Leader in their absence, including authorising reports and recommendations. Development Management & Casework Manage a varied caseload of planning applications, including major and strategic developments. Assess development proposals through site visits, policy appraisal and consultation responses. Draft high-quality, robust reports with clear and defensible recommendations. Negotiate complex applications, including securing financial contributions through legal agreements (e.g. Section 106). Validate planning applications and ensure statutory requirements are met. Maintain accurate records of site visits, meetings and decisions. Planning Enforcement Investigate alleged breaches of planning control. Lead and authorise formal enforcement action where appropriate. Instruct planning solicitors on enforcement and related matters. Prepare and present cases for prosecution where necessary. Appeals & Representation Prepare appeal statements, proofs of evidence and witness statements. Represent the Council at public inquiries, hearings and court proceedings. Present reports and respond to questions at Planning Committee. Attend pre-committee briefings and stakeholder meetings. Stakeholder Engagement & Customer Service Provide professional advice to applicants, agents, members, residents and other stakeholders. Advise on planning policy, likelihood of consent and scheme amendments. Represent the Development Management service at cross-departmental and external meetings. Contribute to maintaining high standards of customer service. Service Development Contribute to service improvement initiatives and change programmes. Lead or participate in working groups aimed at continuous improvement. Manage external consultancy commissions (typically up to 25,000), overseeing quality and delivery. Qualifications & Professional Requirements Degree in Town Planning or equivalent relevant qualification. Eligibility for membership of the Royal Town Planning Institute (RTPI). Evidence of ongoing Continuing Professional Development (CPD). Essential Experience Significant experience in Development Management, including planning enforcement. Experience managing major or complex planning applications. Proven experience presenting reports at Planning Committee. Excellent working knowledge of current planning legislation and policy. Experience negotiating Section 106 agreements. Experience preparing appeal statements and representing cases at hearings or inquiries. Some knowledge of historic buildings and conservation areas. Skills & Competencies Strong analytical and decision-making skills. Excellent written communication, with the ability to produce concise and persuasive reports. Confident public speaker with the ability to present complex matters clearly. Ability to manage competing priorities and meet tight deadlines. Leadership capability and ability to motivate and support colleagues. Strong negotiation and stakeholder management skills. Methodical approach to detailed and procedural work. High level of IT literacy. What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
We are currently recruiting for a Building Manager on a 2 month fixed-term contract (July start) to work in our commercial developments based in central London (EC4A). Here you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors, the client. You'll be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within residential building management Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Manage and delegate to the on-site team. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Property Manager. Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Hours: Monday to Friday / 08:00-18:00 Salary: £14.18 per hour / £36,855 per annum Location: EC4A (closest stations are City Thameslink or Chancery Lane) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion
Mar 18, 2026
Full time
We are currently recruiting for a Building Manager on a 2 month fixed-term contract (July start) to work in our commercial developments based in central London (EC4A). Here you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors, the client. You'll be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: Previous experience within residential building management Significant experience providing exemplary levels of customer service Experience in managing contractors and building works within a busy development Awareness of general fire, health & safety and security Proven ability to and handle confidential information with professionalism and discretion Responsibilities Meet and greet the residents and answer enquiries by telephone or from callers to the desk. Assist the residents, guests and visitors when required. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities. Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public. Communicate with leaseholders and managing agents in an attentive and personable manner. Manage and delegate to the on-site team. Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Property Manager. Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys. Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Hours: Monday to Friday / 08:00-18:00 Salary: £14.18 per hour / £36,855 per annum Location: EC4A (closest stations are City Thameslink or Chancery Lane) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion
Key Responsibilities People Management Lead and manage a competent, motivated and ambitious team comprising two managers and a total staff of 15+ Build relationships and take care of team wellbeing and development, ensuring every team member knows their value Assist in recruiting new team members as and when required Alongside the Facilities Manager, manage the defects and snagging processes with the Developer Build relationships with senior team members, investors, stakeholders, and clients across the business Attend regular Operations and Leasing team meetings to ensure full awareness of all move-in/move-out forecasts and maintain strong inter-company communications Customer Experience Take full ownership of the resident experience with a focus on customer service, turning residents into brand ambassadors Deal with complaints with empathy, and praise with modesty Deliver an exceptional resident experience in line with company Standard Operating Procedures Manage resident tenancies, including ASTs, move-in and move-out processes, renewals and everything in between Operational & Compliance Autonomously manage the entire estate, including residential and commercial elements Ensure full operational knowledge of apartment and communal area systems Work with main contractors and Employer's Agent to ensure snagging and defect management is dealt with in a timely manner Coordinate all move-ins with the leasing team, night concierge and third-party service providers to ensure apartments are ready and welcome packs are in place Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in to manage the site in the best possible way Support the Facilities Manager in monitoring and procuring stock for soft FM services economically and competitively Support the Facilities Manager in maintaining all health and safety policies and risk assessments Manage the property management system, including preparing and presenting reports Manage bank accounts and payments - both resident and supplier - including debt management Keep up to date with changes in technology, processes and industry standards Offer suggestions to improve operational performance Commercial Manage the wider estate, including commercial tenants Work alongside the accounts team to ensure payments are received on time Work in conjunction with the estates management team for the smooth running of the estate Establish positive working relationships with the wider estate community Support the Leasing Manager with touring and leasing to optimise occupancy and revenue The General Manager will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible manager who can lead from the front. The ideal candidate will be educated to degree level and will draw on their operational management experience to lead a team, drive revenue, and deliver an unforgettable living experience for residents. This is a significant role with considerable responsibility and unlimited potential for career growth. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail.
Mar 17, 2026
Full time
Key Responsibilities People Management Lead and manage a competent, motivated and ambitious team comprising two managers and a total staff of 15+ Build relationships and take care of team wellbeing and development, ensuring every team member knows their value Assist in recruiting new team members as and when required Alongside the Facilities Manager, manage the defects and snagging processes with the Developer Build relationships with senior team members, investors, stakeholders, and clients across the business Attend regular Operations and Leasing team meetings to ensure full awareness of all move-in/move-out forecasts and maintain strong inter-company communications Customer Experience Take full ownership of the resident experience with a focus on customer service, turning residents into brand ambassadors Deal with complaints with empathy, and praise with modesty Deliver an exceptional resident experience in line with company Standard Operating Procedures Manage resident tenancies, including ASTs, move-in and move-out processes, renewals and everything in between Operational & Compliance Autonomously manage the entire estate, including residential and commercial elements Ensure full operational knowledge of apartment and communal area systems Work with main contractors and Employer's Agent to ensure snagging and defect management is dealt with in a timely manner Coordinate all move-ins with the leasing team, night concierge and third-party service providers to ensure apartments are ready and welcome packs are in place Be part of the on-call rota as and when required Be flexible and hands-on - get stuck in to manage the site in the best possible way Support the Facilities Manager in monitoring and procuring stock for soft FM services economically and competitively Support the Facilities Manager in maintaining all health and safety policies and risk assessments Manage the property management system, including preparing and presenting reports Manage bank accounts and payments - both resident and supplier - including debt management Keep up to date with changes in technology, processes and industry standards Offer suggestions to improve operational performance Commercial Manage the wider estate, including commercial tenants Work alongside the accounts team to ensure payments are received on time Work in conjunction with the estates management team for the smooth running of the estate Establish positive working relationships with the wider estate community Support the Leasing Manager with touring and leasing to optimise occupancy and revenue The General Manager will also be expected to extend their duties to other tasks commensurate with the role. Who We're Looking For We're looking for a talented, committed and flexible manager who can lead from the front. The ideal candidate will be educated to degree level and will draw on their operational management experience to lead a team, drive revenue, and deliver an unforgettable living experience for residents. This is a significant role with considerable responsibility and unlimited potential for career growth. We're results-driven and looking for dependable, dedicated people who see the bigger picture while loving the detail.
Customer Solutions Specialist Salary up to 28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 17, 2026
Full time
Customer Solutions Specialist Salary up to 28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
We currently have an exciting opportunity to join us as a Customer Service Agent within our Customer Service Team. In a nutshell, you will be responsible for: Delivering a high standard of customer experience, by providing critical troubleshooting advice and resolving technical queries. Customer satisfaction and effective communication is of the highest priority in supporting the high-end products and services offered across the House of Rohl and Aqualisa product brands. What you are already great at: - Working as part of a team in delivering a high standard of service to our consumers. - Handle approximately 20-25 inbound calls per day (25%). - Escalate unresolved or complex issues to relevant department or higher-level when necessary. - Engage and support the UK and EMEAA Sales force. - Record consumer complaints/quality issues on CRM. - Process orders, product registrations and refunds for card payments. - Respond within department SLA to queries, product information, technical support, order discrepancies, warranty claims. - Proactively action and manage emails sent to the team mailboxes. - Collaborate with other departments and sister companies ensuring information and process are integrated and aligned. - Full process handling for the return of faulty product, ensuring all relevant procedures are followed. - Any other duties as required by the Manager for the smooth and efficient operation of the department. - Record clear and accurate details of consumer interactions. - Gather customer feedback to improve products, services and customer experience. - Adhering to company policies and procedures. For this role we would need you to demonstrate: - Minimum of 2 years proven experience in contact/call centre/customer service environment. - Experience of working within a premium/luxury brand (desired). - Excellent written and spoken English (essential). - Ability to use own initiative in a proactive manner. - Strong attention to detail (essential). - Possess the ability to problem solve, prioritise and work under pressure. - Have excellent customer service, relationship and communication skills. - Be proficient in MS Office Suites (desired). -CXone/Hubspot CRM knowledge (desired). - Enjoy working as part of a well-established team. - Willingness for continuous learning and development Core Competencies - Passion for Excellence in the Customer Experience - Ability to Retain Technical Information - Problem Solving Skills - Time Management and Organisation - Adaptability, Flexibility and Resilience - Emotional Intelligence - Natural Drive and Initiative Our Values : Aligned in our work together Agile in the face of challenge Accountable to our promises Action with integrity and transparency Why work for us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed. Our Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed. If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies : We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.
Mar 17, 2026
Full time
We currently have an exciting opportunity to join us as a Customer Service Agent within our Customer Service Team. In a nutshell, you will be responsible for: Delivering a high standard of customer experience, by providing critical troubleshooting advice and resolving technical queries. Customer satisfaction and effective communication is of the highest priority in supporting the high-end products and services offered across the House of Rohl and Aqualisa product brands. What you are already great at: - Working as part of a team in delivering a high standard of service to our consumers. - Handle approximately 20-25 inbound calls per day (25%). - Escalate unresolved or complex issues to relevant department or higher-level when necessary. - Engage and support the UK and EMEAA Sales force. - Record consumer complaints/quality issues on CRM. - Process orders, product registrations and refunds for card payments. - Respond within department SLA to queries, product information, technical support, order discrepancies, warranty claims. - Proactively action and manage emails sent to the team mailboxes. - Collaborate with other departments and sister companies ensuring information and process are integrated and aligned. - Full process handling for the return of faulty product, ensuring all relevant procedures are followed. - Any other duties as required by the Manager for the smooth and efficient operation of the department. - Record clear and accurate details of consumer interactions. - Gather customer feedback to improve products, services and customer experience. - Adhering to company policies and procedures. For this role we would need you to demonstrate: - Minimum of 2 years proven experience in contact/call centre/customer service environment. - Experience of working within a premium/luxury brand (desired). - Excellent written and spoken English (essential). - Ability to use own initiative in a proactive manner. - Strong attention to detail (essential). - Possess the ability to problem solve, prioritise and work under pressure. - Have excellent customer service, relationship and communication skills. - Be proficient in MS Office Suites (desired). -CXone/Hubspot CRM knowledge (desired). - Enjoy working as part of a well-established team. - Willingness for continuous learning and development Core Competencies - Passion for Excellence in the Customer Experience - Ability to Retain Technical Information - Problem Solving Skills - Time Management and Organisation - Adaptability, Flexibility and Resilience - Emotional Intelligence - Natural Drive and Initiative Our Values : Aligned in our work together Agile in the face of challenge Accountable to our promises Action with integrity and transparency Why work for us: We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn t always defined by hitting a financial target. We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. The Benefits Bit: 33 days holiday (inclusive of Bank Holidays) Employee Assistance Programme Annual Incentive Plan Life Assurance Health & Wellbeing Programme, including health cash plan and employee assistance Pension Plan High St Reward Scheme Refer a Friend Programme Free Parking Frequent Technology User Free Eye Care Employee Recognition Programme And as an employer who values you, you will be welcomed with open arms and supported to succeed. Our Hiring Process Initial discussion with our Resourcing Team. On-site interview process (1 2 stages depending on role). Successful candidates will be notified, and start dates confirmed. If you haven t heard from us within 4 weeks, please consider your application unsuccessful. Note for Recruitment Agencies : We manage our vacancies internally, preferring direct hires and referrals. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply. Who we are Fortune Brands Innovations are a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands, Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name.
Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities Prioritise and process customer queries and requests submitted by telephone, email, live chat or social media Investigate and resolve any customer complaints with patience and empathy, always aiming to reach resolution at first point of contact Communicate with customers about their orders, including any delays or changes in delivery Cancel and refund customer orders when requested Communicate with courier services in regards to late or missing deliveries Arrange returns of faulty items in line with the Returns Policy Help customers to register online and process their orders through the website Assist customers with product queries Check product availability for customer orders, offering suitable substitutes for out of stock items where appropriate. Skills & Experience Essential: Previous experience of working in a customer focused environment Positive energy - Willing to go the extra mile for each and every customer Team spirit Great customer service relies on effective teamwork Confidence - They are looking for people s people who can establish common ground, remain calm under pressure and work towards positive outcomes with confidence. Sparkling telephone manner - Customers must feel like you can relate to them with empathy through clear and effective communication Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment agency. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search.
Mar 17, 2026
Seasonal
Our client in Newton Aycliffe is looking for a Customer Service Agent to join their ever-expanding, tight-knit and high-performing team, where benefits include monthly company lunches, free parking and staff discount. Reporting to the Customer Service Manager, you will work within their Customer Service department to provide advice and guidance to customers, supporting them in both pre-sale and after-sales care. You will be the voice of their organisation. As such, this role best suits upbeat and self-motivated individuals for whom attention to detail and accuracy are key. As they strive for the timely and thorough handling of enquiries, it is important that you have the organisational skills and the ability to effectively prioritise your workload. This is a full-time position offered on a temp to perm basis. The normal working week will be Monday to Friday from 8.30am to 5.30pm. Key Duties & Responsibilities Prioritise and process customer queries and requests submitted by telephone, email, live chat or social media Investigate and resolve any customer complaints with patience and empathy, always aiming to reach resolution at first point of contact Communicate with customers about their orders, including any delays or changes in delivery Cancel and refund customer orders when requested Communicate with courier services in regards to late or missing deliveries Arrange returns of faulty items in line with the Returns Policy Help customers to register online and process their orders through the website Assist customers with product queries Check product availability for customer orders, offering suitable substitutes for out of stock items where appropriate. Skills & Experience Essential: Previous experience of working in a customer focused environment Positive energy - Willing to go the extra mile for each and every customer Team spirit Great customer service relies on effective teamwork Confidence - They are looking for people s people who can establish common ground, remain calm under pressure and work towards positive outcomes with confidence. Sparkling telephone manner - Customers must feel like you can relate to them with empathy through clear and effective communication Due to the high volume of applications we receive, we are unable to contact every candidate individually. If you do not hear from us within 7 days of submitting your application, please assume that you have not been shortlisted on this occasion. We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles. This vacancy is being advertised on behalf of Gem Partnership Ltd who are operating as an employment agency. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for a safer job search.
Scientific Product Specialist Scientific / Laboratory Products Salary: £40,000 to £45,000 per annum + 10% Performance Bonus + Benefits Location: Southwest Birmingham (Office-based with Hybrid Working) Hours: Full Time, Permanent Staff kitchen/breakfast, on-site gym and free parking available Benefits Salary £40,000 to £45,000 per annum (DOE) Performance related bonus scheme (10%) Hybrid working opportunities 25 days holiday + bank holidays Pension contribution Supportive and friendly working environment Career progression within a growing SME About the Role We are an established independent laboratory products distributor seeking an experienced Product Manager to manage a portfolio of scientific consumables, reagents and laboratory equipment. This is a pivotal SME role suited to someone with 2-3 years' Product Management experience within a scientific, life sciences, medical or technical B2B environment. You will act as the key link between laboratory technology and commercial success, working closely with Sales, Marketing and Supply Chain teams to ensure our product range continues to meet the evolving needs of the UK life-science laboratory market. Key Responsibilities Manage the full product lifecycle from introduction through to end-of-life Develop and implement a multi-year product roadmap aligned to business growth plans Manage supplier relationships with global manufacturing partners Negotiate commercial agreements and manage purchasing and inventory levels Conduct competitor analysis and market research to identify new product opportunities Support new product launches and implement pricing strategies Create technical sales tools including brochures, samples and product data sheets Deliver product training and technical support to internal teams and customers Ensure accurate and effective product presentation across company platforms Represent the business at customer meetings and industry events where required Skills & Experience Required 2-3 years' experience in a Product Manager role Previous experience within Scientific, Laboratory, Medical or Technical B2B sectors Bachelor's Degree in Life Science (essential) Postgraduate qualification (advantageous) Understanding of B2B sales cycles and product margin management Experience managing product performance, pricing and ROI Strong analytical skills with the ability to interpret market and performance data Ability to communicate technical information to non-technical stakeholders Apply Now If you have the scientific background and commercial Product Management experience to drive our laboratory product portfolio forward, please apply with your CV today. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Mar 17, 2026
Full time
Scientific Product Specialist Scientific / Laboratory Products Salary: £40,000 to £45,000 per annum + 10% Performance Bonus + Benefits Location: Southwest Birmingham (Office-based with Hybrid Working) Hours: Full Time, Permanent Staff kitchen/breakfast, on-site gym and free parking available Benefits Salary £40,000 to £45,000 per annum (DOE) Performance related bonus scheme (10%) Hybrid working opportunities 25 days holiday + bank holidays Pension contribution Supportive and friendly working environment Career progression within a growing SME About the Role We are an established independent laboratory products distributor seeking an experienced Product Manager to manage a portfolio of scientific consumables, reagents and laboratory equipment. This is a pivotal SME role suited to someone with 2-3 years' Product Management experience within a scientific, life sciences, medical or technical B2B environment. You will act as the key link between laboratory technology and commercial success, working closely with Sales, Marketing and Supply Chain teams to ensure our product range continues to meet the evolving needs of the UK life-science laboratory market. Key Responsibilities Manage the full product lifecycle from introduction through to end-of-life Develop and implement a multi-year product roadmap aligned to business growth plans Manage supplier relationships with global manufacturing partners Negotiate commercial agreements and manage purchasing and inventory levels Conduct competitor analysis and market research to identify new product opportunities Support new product launches and implement pricing strategies Create technical sales tools including brochures, samples and product data sheets Deliver product training and technical support to internal teams and customers Ensure accurate and effective product presentation across company platforms Represent the business at customer meetings and industry events where required Skills & Experience Required 2-3 years' experience in a Product Manager role Previous experience within Scientific, Laboratory, Medical or Technical B2B sectors Bachelor's Degree in Life Science (essential) Postgraduate qualification (advantageous) Understanding of B2B sales cycles and product margin management Experience managing product performance, pricing and ROI Strong analytical skills with the ability to interpret market and performance data Ability to communicate technical information to non-technical stakeholders Apply Now If you have the scientific background and commercial Product Management experience to drive our laboratory product portfolio forward, please apply with your CV today. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
