1159 jobs found

Estates Officer Salary £ FTE) Peterborough or Boston Join Amplius as an Estates Officer and help maintain our outdoor and communal spaces to the highest standards. You'll play a key role in creating a safe, welcoming, and attractive environment for our customers, colleagues, and visitors, while supporting the delivery of our strategic goals. The vacancy Salary: £15,515.25 pro-rata (£35,151.73 full time equivalent) Contract: Part time, Fixed Term Contract up to 15 months Your week: 16hrs - Wednesdays and Thursdays 8.30am - 5.30pm Location: Hybrid, with a regular presence in Boston or Peterborough Snapshot of your role Conduct regular inspections of internal and external estate areas to ensure quality, safety, and compliance with standards. Maintain accurate records of maintenance, cleaning, and inspections using Dynamics 365 CRM, producing reports with findings and recommendations. Monitor and improve grounds maintenance and cleaning services, implementing corrective actions where needed. Identify space inefficiencies and health and safety risks, taking action to improve estates and protect residents. Manage customer feedback and complaints relating to estates, ensuring timely and policy-compliant responses. Support sustainable, efficient, and cost-effective practices, including budget monitoring, value-for-money initiatives, and continuous improvement. Collaborate with teams across Amplius to integrate new schemes, update estates data, and deliver customer support initiatives. What we're looking for Proven experience in grounds maintenance, landscaping, or related fields, with strong knowledge of plant species, turf management, and landscape design principles. Experience in project and contract management, procurement, administration, and compliance, with knowledge of estate inspections and service quality standards. Excellent observational, analytical, and attention-to-detail skills, with the ability to manage data, records, and reports accurately. Strong written and verbal communication skills, with the ability to work independently and collaboratively in a fast-paced environment. Customer-focused, proactive, organised, and solutions-driven, with a commitment to delivering high-quality service. Demonstrates organisational values, including equality, diversity, and inclusion, in day-to-day work. A full UK driving license is essential for this role. DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 2 February Interviews: 9 February We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.

Complaint Resolution Officer Rushden, Boston, Peterborough or Milton Keynes (Hybrid Working) £34,000 Permanent, Full Time Hybrid - weekly presence required in either Rushden, Boston, Peterborough, or Milton Keynes office Your week: Full Time (Mon to Fri, 9am to 5pm) As a Complaint Resolution Officer at Amplius, you'll deliver a high-quality, customer-focused complaint resolution service that ensures fair outcomes, learning and continuous improvement. You'll champion a positive complaints culture and ensure compliance with the Housing Ombudsman Service Complaint Handling Code. Snapshot of your role Lead fair, evidence-based complaint investigations, ensuring responses meet regulatory codes and internal timescales. Act as an impartial advocate for customers, maintaining clear, empathetic communication throughout the complaint journey. Promote a positive complaints culture and work collaboratively with colleagues, contractors and stakeholders. Track and monitor all actions and commitments to ensure timely completion and improved customer outcomes. Identify lessons learned from complaints and support service improvements across the organisation. Maintain accurate CRM Dynamics records and award compensation in line with policy where service failures occur. What we're looking for: Experience of working in a fast-paced environment and handling complex customer complaints in social housing, public services or regulated sectors Ability to investigate issues thoroughly, assess evidence and deliver fair, transparent outcomes. Experience collaborating with multiple internal teams and external contractors. Track record of meeting performance targets related to complaint handling or customer satisfaction. Strong communication skills, including supporting customers in vulnerable circumstances and excellent time management skills Understanding of the Housing Ombudsman's Complaint Handling Code and complaint resolution principles. Please read the attached Job Description before applying so you get the full scope of the role. Timeline Closing: 16th February Phone Screenings: 23rd February On Site Interviews: 3rd March DBS clearance may be required for this role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

Join the Team as a Housing Officer - South East - Kent/Essex (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are recruiting two Recruitment Officers to join a growing organisation in the care industry on a temporary, full-time basis. This role is offered on an initial one-month contract paying up to £30,000 (FTE) based in Hampstead, London. This is an exciting opportunity to support a busy recruitment team, gaining hands-on experience in attracting and selecting top talent. In this role, you will work closely with the Head of Recruitment to ensure a smooth, efficient, and professional recruitment process that delivers a positive experience for candidates and internal stakeholders. Key responsibilities include: Supporting the Recruitment Manager in all aspects of the recruitment process Pre-screening candidates and coordinating interviews Advertising vacancies across multiple platforms to attract top talent Delivering exceptional customer service to candidates and colleagues You will have: Strong knowledge of recruitment compliance, and candidate sourcing across multiple levels and platforms Excellent communication, interpersonal, organisational, and attention-to-detail skills The ability to work independently or collaboratively in fast-paced environments Microsoft Office skills and be professional in handling confidential information If you re a passionate, proactive recruiter who thrives in a supportive, values-driven environment, get in touch with Liberty Recruitment Group today!

Overview FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. It is fixed term until October 2026. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. Application To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. The closing date for this role is 6th February 2026. We reserve the right to close the vacancy earlier if sufficient applications are received before then, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.

Property Services Repairs Reporting Coordinator A place to make things happen Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As our Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.• Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.• Work closely with contractors and internal teams to ensure accuracy and drive improvements.• Move beyond reactive reporting - help us spot trends, identify opportunities, and shape a proactive approach to repairs.• Support the integrity of our reporting systems and resolve any issues quickly. Why join us? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role - it's a chance to shape how we deliver repairs and improve lives. You'll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment.• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.• Awareness of payment processes, invoice management, and reconciliation.• Ability to analyse and manipulate data, and present clear, concise reports.• Excellent organisational, communication, and prioritisation skills.• Ability to work collaboratively with internal and external teams to improve service delivery.• Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-

Salary £35,500 including Car Allowance Location Bedford Permanent, Full time (37 hours per week) Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing as a Housing Officer: Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: A competitive salary of £35,500 per annum including car allowance 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to a wide range of wellbeing services and tools, including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Tenancy Services Officer Southend on Sea £17.84ph 12 weeks Temp - Permanent We are pleased to be recruiting for our client who is seeking an experienced Tenancy Services Officer. You will work with Support Services Officers within one of the new area Tenancy and Support Services Teams on a 12 week contract. You will be responsible for delivering an excellent, customer focused generic housing management service for residents. Duties & Responsibilities The Tenancy Services Officer will be expected to undertake any duties consistent with their role within the organisation You will also support the Tenancy and Support Services Manager and the Tenancy and Support Team Leader. To be accountable for the day-to-day management of approximately 500 dwellings To ensure that tenants comply with their Conditions of Tenancy To monitor all current accounts in arrears up to notice stage and to take appropriate action in accordance with the policies and procedures to minimise debts and maximise recovery To maximise customers' income through welfare benefits advice and liaise on their behalf with other agencies and teams such as Housing Benefit Team Responsible for investigating and resolving reports of low-risk anti-social behaviour/nuisance and using a wide range of tools to resolve cases at the earliest stage To be responsible for investigating and resolving reports of breaches of the conditions of tenancy and to take appropriate action in line with the policies and procedures Prepare documentation for legal/enforcement action Process any tenants' repair requests as required Carry out regular property/estate management/grounds maintenance inspections of your patch to ensure communal repairs and health and safety issues are reported and resolved To be aware of all relevant Housing Legislation and welfare benefits and advise tenants accordingly Compile reports where necessary, maintain tenancy records and ensure replies to correspondence and enquiries are responded to within set timescales To be aware of any major repair or improvement programmes being carried out within any part of the defined area and liaise with other officers as appropriate so as to ensure that tenants are fully consulted Assist by providing relevant background information to the Tenancy and Support Services Manager to ensure all complaints are handled effectively and efficiently and within the timescale laid down in the complaint's procedure Work in full partnership with the Specialist Income Management Team to ensure effective rent arrears procedures to minimise debts and maximise recovery Attend meetings as required to do so, including evening and weekend tenants' meetings Attend any training sessions as directed by the Tenancy and Support Services Manager Qualities & Knowledge required: Working knowledge of Housing Law/Welfare Benefits Up to date knowledge of best practice within a tenancy management service Full driving licence, daily use of a car is essential with business insurance Experience of Housing IT systems Able to attend evening and weekend meetings Able to work late night or early mornings A supportive team player Committed to customer care Able to cope under pressure An enhanced DBS disclosure Salary - £17.84ph Hours: Monday - Friday 8:30am - 5:15pm Hybrid working after training If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or

Neighbourhood Officer Salary: £41,903 Location: Manchester - Agile Full Time, Permanent Closing Date: Friday 13th February Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We're looking for someone who can assist in the delivery of a customer focused service in a defined geographical area, delivering a high-quality housing and tenancy service. Working mainly in a designated neighbourhood, you will help to create a sustainable and thriving neighbourhood, customer independence and deliver an exceptional 'first point of contact resolution' customer experience. You will be encouraged to be innovative and work autonomously in the delivery of neighbourhood services, with a solution focused approach to overcome challenges and contribute to thriving communities. What we're looking for: Experience of working in the housing sector or similar role delivering services to customers providing high-quality, responsive and proactive tenancy management and related services. An understanding of effective estate and tenancy management, with experience of delivering a range of related neighbourhood management services. An understanding of property condition issues with a commitment to maintaining the condition and appearance of properties, estates and neighbourhoods. Good IT skills alongside good organisational skills with an ability to manage own workload, plan and prioritise whilst being flexible, positive and enthusiastic. Customer focused with a desire to provide services to a high standard. Experience of working collaboratively with key stakeholders and partners to achieve community and neighbourhood regeneration. Demonstrable experience in relation to safeguarding. Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.

9 Month Fixed Term Contract, Part Time (22.5 hours per week) Please note that we do not currently offer any Tier 2 sponsorship New Lodge is a thriving community in New Earswick that provides care accommodation for people aged 55 and over - a sanctuary for those looking to lead independent lives. The genuine sense of community and togetherness felt among our staff here is what makes it such a great place to work. Along with assisting residents and helping with day-to-day tasks, you'll really get to know the people you support and become a familiar face to them and their relatives. About the role The Senior Administrative Support Officer will play a key role in supporting the General Management Team (GMT) by providing a high-quality, customer-focused administrative and reception service across New Lodge. The role includes managing day-to-day reception duties, coordinating responsive repairs and maintenance through the Connect repairs system, and supporting cyclical planned maintenance and modernisation programmes. You will also play an important part in supporting Health and Safety processes and systems to ensure compliance with all relevant regulatory requirements across both Residential Care and Extra Care services. You will provide effective leadership and management support to Administrative Officers and General Assistants, including conducting regular meetings and supporting annual reviews. You will have oversight of contractors delivering services at New Lodge, such as the Parks and Landscape team, and will work closely with domiciliary care and residential care teams to ensure a seamless service for residents and applicants. You will also support Housing Officers with the effective letting and tenancy management of properties, working in partnership with external agencies and working partners. Additionally, the role involves assisting Housing Officers in helping residents to sustain their tenancies through effective housing management activities. About you We are looking for a caring and motivated individual with experience in a customer-focused environment. The role requires strong attention to detail, the ability to work under pressure, and confidence in organising and prioritising tasks. Able to take a compassionate, resident-focused approach to your work, you will be able to communicate clearly and inclusively, work well both independently and as part of a team, including alongside internal and external stakeholders Strong IT skills are essential, including proficiency with Microsoft Office and the ability to adapt to bespoke systems. We are seeking someone who is committed to equality, diversity and inclusion, and who is willing to engage in ongoing training and development. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 4th February 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We're at our best when we're continually building on trust, showing we care and making a difference - and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

Your New Company and Role Join a forward-thinking organisation committed to delivering robust and secure IT services. As an IT Officer (Security), you'll play a key role within the IT Security team, ensuring the successful delivery of critical projects and safeguarding corporate IT systems. In this role, you'll be involved in the design, implementation, and support of security solutions, working on everything from hardware installation and SSL certificate management to threat detection and prevention. You'll provide technical expertise, liaise with departments on implementation schedules, and contribute to research and development to keep the organisation ahead of emerging cyber threats. This is a dynamic position where you'll also assist in project planning, deliver user training, and occasionally deputise for the IT Manager. If you're passionate about protecting systems and data while working on innovative security solutions, this role offers the perfect opportunity. What You'll Need to Succeed To thrive in this role, you'll bring: Qualifications: A degree, postgraduate qualification, or HND in an IT-related subject, or equivalent experience in cybersecurity. Technical Expertise: Hands-on experience in IT service delivery and supporting systems, including firewalls, antivirus solutions, and filtering technologies. Knowledge Base: Strong understanding of Microsoft Active Directory and Windows domain networks. Good knowledge of Linux operating systems. Familiarity with secure remote access solutions and multi-factor authentication. Experience with SSL certificate technologies and patch management. Desirable Skills: Exposure to Microsoft SQL Server, Microsoft 365, Azure cloud security, Citrix Virtual Apps, and enterprise storage technologies. Core Competencies: Analytical and problem-solving skills to identify and mitigate risks. Strong written and verbal communication skills. Proven ability to deliver IT infrastructure projects and manage priorities effectively. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: Lead on rent accounts and be the point of contact for tenants for queries Maximise income recovery through intervention Follow landlord approved escalation processes and procedures Hit personal and team KPI s and help with the take-up of Universal Credit Requirements: Knowledge of income management and relevant housing legislation Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

Asset Management Officer needed in Maidstone Paying £17 per hr ref OR21932 Full time hours on a temporary basis Key Responsibilities Support the delivery of the asset management strategy and capital investment programmes. Arrange, manage and update stock condition surveys and maintain accurate asset data. Monitor property compliance including gas, electrical, fire safety, asbestos, water hygiene and energy efficiency. Assist with planning and delivering major works, cyclical maintenance, and planned maintenance programmes. Liaise with contractors to ensure work is carried out to a high standard and within required timeframes. Carry out quality checks, performance monitoring and KPI reviews. Respond to resident enquiries relating to planned works and access arrangements. Support option appraisals and asset viability assessments for long-term planning. Produce reports, analyse data trends and maintain the asset management system. If you are interested in the role, please email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared

About African Rainbow Family African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority. ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights. ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea. About the Role The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation s strategic and operational development. The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications. The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives. Key Responsibilities The postholder will be responsible for: Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery Line managing staff and volunteers, including recruitment, induction, supervision and performance management Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements Managing organisational budgets and monitoring expenditure against agreed targets Leading on income generation, including researching funding opportunities and writing grant and funding applications Developing, reviewing and implementing organisational policies, procedures and systems Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements Building and maintaining relationships with funders, partners, commissioners and key stakeholders Supporting strategic planning and reporting to the CEO and Board of Trustees Person Specification Essential Minimum of two years experience in an operations, project or organisational management role Proven experience of managing staff and volunteers Experience of managing budgets and financial reporting Demonstrable experience of researching and writing successful grant or funding applications Knowledge of charity governance, compliance and operational processes Strong organisational, communication and leadership skills Ability to work independently and manage competing priorities Desirable Experience working within the charity or voluntary sector Experience working with LGBTIQ+ refugees or people seeking asylum Knowledge of asylum, immigration or human rights policy Experience using databases or CRM systems (e.g. Salesforce) Experience in advocacy, campaigning or media work Benefits 28 days annual leave including Bank Holidays NEST pension scheme Flexible working arrangements Birthday leave and two wellbeing (duvet) days per year Cost-of-living support Paid sick leave after six months service Training, development and progression opportunities Salary review and employee reward scheme Free on-site parking Accredited Living Wage Employer Equality, Diversity and Safeguarding African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds. This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex. The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.

Benefit Officer Flexible/Blended home working offered Number of Positions 1 Contract Type Permanent Working Hours 25 Salary £31,751 - £35,163 (inclusive of local weighting) Job Category Revenue and Benefits Location Wallfields Reference eastherts/TP/230/144 About the role An opportunity for a Benefit Officer post has become available to work at Wallfields as part of the Benefits Team within the Revenues and Benefi click apply for full job details

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in Ealing and Harrow, London. Sounds great, what will I be doing? The Housing Management Officer plays a pivotal role in delivering high quality, end to end tenancy and property management across a diverse portfolio of supported accommodation units. Working at the intersection of housing law, welfare systems, and resident wellbeing, the postholder ensures smooth tenancy sustainment, legal compliance, and strong financial performance. This includes leading on onboarding and exit processes, embedding a Psychologically Informed Environment (PIPE) approach, maintaining GDPR compliant records, and monitoring tenancy issues through internal reporting tools. The role also requires close collaboration with Registered Providers, Local Authorities, the DWP, and Housing Benefit teams to ensure seamless service delivery and regulatory compliance. A key focus of the role is proactive income management, from rent and service charge collection to arrears prevention and recovery. The officer provides expert guidance on housing benefit, managing claims, appeals, and overpayments while overseeing invoicing and financial reconciliation with external agencies. Alongside this, they coordinate timely repairs and maintenance, ensuring issues are escalated and resolved efficiently while keeping residents and support teams fully informed. This is a dynamic, hands on position for someone who thrives on responsibility, partnership working, and making a meaningful impact on tenancy stability and resident experience. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. To apply for this role, you'll need solid experience in rent collection and arrears recovery, along with a good working knowledge of the pre action protocol. You should be confident handling welfare benefit claims and navigating DWP and Housing Benefit systems. Experience supporting vulnerable people is essential; whether that's individuals dealing with mental health challenges, homelessness, or domestic abuse, we're looking for someone who has worked closely with local authorities, support workers, and other partner agencies, and who understands the day to day realities of tenancy and housing management. You'll need strong IT skills, accuracy in maintaining electronic records, and the ability to communicate clearly in writing and in person. Being comfortable analysing financial information is important, as is the ability to build positive relationships with residents and colleagues. This role suits someone who is empathetic, organised, self motivated, and able to work independently while taking responsibility for their decisions. You'll also need to be able to travel between accommodation sites and meet residents face to face as part of your day to day work. The role is hybrid with travel required 3 days a week across Ealing and Harrow and two days working remotely. Occasional travel to our Head Office in Aldgate will also be required. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Housing Benefit Processor / Housing Benefits Officer Location: Leeds Reporting to: Housing Benefit Team Leader Salary: £23,500-£25,000 per annum Contract: Permanent Hours: Full-time Role Overview We are seeking an experienced and detail-focused Housing Benefit Processor / Housing Benefits Officer to manage, process, and monitor housing benefit claims within an all-male supported housing environment click apply for full job details

homelessness tenancy support Housing Support Supported Housing Officer Salary: £26,000 Hours: Mon - Fri 9-5Job Type: Temporary (2 months + chance of extension) Location: Gloucester Night Support Worker Positions also available in Gloucester About the Role: We are a provider of affordable housing and accommodation-based support services, working to meet housing need and deliver homes that genuinely change people's lives. Our supported housing services make a positive difference to the lives of over 1,000 individuals and families each year. We offer the stability and expertise of a well-established organisation, while maintaining a close-knit, supportive culture where staff and neighborhoods are known personally. This role is based at a supported housing service in Gloucester, reporting to the Team Leader and forming part of the Supported Housing team. The service provides accommodation-based support for single people and couples aged 18+, with complex, multiple and high-level support needs. The service accommodates 34 residents in a mix of self-contained units and rooms with shared facilities. What You Will Be Doing: As a Supported Housing Officer, you will work closely with residents, supporting them through challenging periods in their lives. The role is varied and rewarding, and includes: Providing one-to-one, person-centred support to residents Working in partnership with external agencies and professionals Managing housing-related and stakeholder issues Supporting residents to develop independence and wellbeing Contributing to a psychologically informed environment Delivering or facilitating workshops in an area of personal interest or expertise What You Will Need to Be Successful: Experience delivering support services within accommodation-based projects Knowledge of Psychologically Informed Environments Strong time management skills with the ability to prioritise workload proactively Excellent communication skills, with the ability to adapt your approach to individual needs and preferences A collaborative approach that ensures residents and colleagues feel listened to and able to contribute For more information on this role please contact Nathan Jackson on or apply with an up-to-date CV