93 jobs found

IT Specialist - 1st/2nd Line Support East Kilbride, Glasgow On-site Permanent 28,000+ excellent benefits We are recruiting an IT Specialist (2nd Line Support) to provide hands-on technical support across a busy manufacturing site in Scunthorpe. This role is ideal for an experienced IT Support Engineer / 2nd Line Support Analyst with strong Microsoft and networking knowledge who enjoys resolving incidents, supporting infrastructure, and delivering excellent customer service. The Role As part of the IT team, you will: Provide 1st and 2nd Line IT Support to site users Investigate and resolve issues across Windows 10/11 and Windows Server 2016/2019 Support Cisco switching, WiFi and network connectivity (DNS, DHCP, NAT, Group Policy) Maintain and administer Active Directory and Microsoft 365 / Office 365 Support backup technologies and infrastructure systems Troubleshoot VOIP, printers, copiers and end-user hardware (laptops, desktops, phones) Manage tickets via Jira Service Desk , ensuring SLAs are met Escalate complex issues where required What We're Looking For Proven experience in 2nd Line Support / IT Support Engineer role Strong knowledge of Windows 10 and Windows Server environments Experience with Cisco switching or networking (CCNA / Network+ desirable) Understanding of DNS, DHCP, Group Policy and core infrastructure technologies Experience supporting hardware, printers and user devices Excellent communication and problem-solving skills Desirable Firewall technologies Hyperconverged infrastructure Experience in a manufacturing or site-based environment Why Apply? Broad technical exposure across infrastructure and networking Hands-on role with real ownership of incidents Opportunity to develop networking and infrastructure expertise If you are a proactive IT Support Specialist / 2nd Line Engineer looking for your next challenge in East Kilbride we would love to hear from you. Apply today! INDSR

Job Title: Senior Systems Engineer Location: Rochester - Onsite Salary: £45,000 - £60,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: This role centres on understanding complex customer needs and translating them into clear, multi level requirements. It involves developing advanced system architectures using Model Based Systems Engineering and overseeing the integration, analysis and testing of real time systems that combine electronic, mechanical, optical and software elements. Accountability for collaborative technical work packages is key, ensuring outcomes align with customer expectations. Alongside technical delivery, the role includes verifying that solutions fully satisfy customer needs and guiding or coaching other engineers to strengthen team capability. It also drives the development of new and improved systems by applying best practice lifecycle processes and modern approaches such as Learn First and Agile, ensuring efficient, high quality system evolution. Core duties: Understanding our customers' complex needs and collaborating to develop, validate and manage requirements at multiple levels You will be developing complex system architectures and sub-systems using a Model Based Systems Engineering approach You will be involved in the Integration, analysis and test of real time systems containing multiple technical disciplines such as electronic, mechanical, optical and software sub-systems You will take accountability for collaborative technical work package execution and associated outcomes and providing guidance, coaching and nurturing talent in other engineers Essential Skills: You will have proven experience in requirements management , design analyses , modelling and simulation, using tools such as DOORS, Siemens Polarion, Enterprise Architect, MATLAB and/or Simulink and design methodologies such as SysML You will have customer and/or supplier liaison experience for technical aspects, verifying and obtaining agreement that customer needs are satisfied You will have a degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g., Systems Engineering, Electronic Engineering, Physics or Mathematics) It is also desirable that you will have experience in integration, test, and verification of real time and/or safety related systems, with understanding of safety assessment processes including how these processes influence the design The Systems Engineering Team: You'll be part of the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. We encourage our Systems Engineers to gain a breadth of knowledge across these domains to become subject matter experts in one or more product domain, or systems engineering specialism. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st April 2026

1 and 2 Line Support Engineer Aylesbury£25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1 and 2 Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation - full details on application. Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing IT requirements. As the 1 and 2 Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy PCs, laptops, printers and mobile devices Support ePOS and payment systems Diagnose basic network and connectivity problems Work with third-party providers on escalated issues Maintain IT documentation and asset records Provide occasional IT support for events In order to be successful in your application for the 1 and 2 Line Support Engineer position - Technical Support post, you should have: At least 3 year's experience in an IT support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle.If you are a 1 and 2 Line Support Engineer, IT Support Engineer, or similar, looking for an exciting new opportunity for a fantastic organisation, please send your CV to me today as this position will go quickly.

Job Title: Senior Systems Engineer Location: Rochester - Onsite Salary: £45,000 - £60,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: This role centres on understanding complex customer needs and translating them into clear, multi level requirements. It involves developing advanced system architectures using Model Based Systems Engineering and overseeing the integration, analysis and testing of real time systems that combine electronic, mechanical, optical and software elements. Accountability for collaborative technical work packages is key, ensuring outcomes align with customer expectations. Alongside technical delivery, the role includes verifying that solutions fully satisfy customer needs and guiding or coaching other engineers to strengthen team capability. It also drives the development of new and improved systems by applying best practice lifecycle processes and modern approaches such as Learn First and Agile, ensuring efficient, high quality system evolution. Core duties: Understanding our customers' complex needs and collaborating to develop, validate and manage requirements at multiple levels You will be developing complex system architectures and sub-systems using a Model Based Systems Engineering approach You will be involved in the Integration, analysis and test of real time systems containing multiple technical disciplines such as electronic, mechanical, optical and software sub-systems You will take accountability for collaborative technical work package execution and associated outcomes and providing guidance, coaching and nurturing talent in other engineers Essential Skills: You will have proven experience in requirements management , design analyses , modelling and simulation, using tools such as DOORS, Siemens Polarion, Enterprise Architect, MATLAB and/or Simulink and design methodologies such as SysML You will have customer and/or supplier liaison experience for technical aspects, verifying and obtaining agreement that customer needs are satisfied You will have a degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g., Systems Engineering, Electronic Engineering, Physics or Mathematics) It is also desirable that you will have experience in integration, test, and verification of real time and/or safety related systems, with understanding of safety assessment processes including how these processes influence the design The Systems Engineering Team: You'll be part of the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. We encourage our Systems Engineers to gain a breadth of knowledge across these domains to become subject matter experts in one or more product domain, or systems engineering specialism. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st April 2026

Job Title: Senior Systems Engineer Location: Rochester - Onsite Salary: £45,000 - £60,000 dependent on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: This role centres on understanding complex customer needs and translating them into clear, multi level requirements. It involves developing advanced system architectures using Model Based Systems Engineering and overseeing the integration, analysis and testing of real time systems that combine electronic, mechanical, optical and software elements. Accountability for collaborative technical work packages is key, ensuring outcomes align with customer expectations. Alongside technical delivery, the role includes verifying that solutions fully satisfy customer needs and guiding or coaching other engineers to strengthen team capability. It also drives the development of new and improved systems by applying best practice lifecycle processes and modern approaches such as Learn First and Agile, ensuring efficient, high quality system evolution. Core duties: Understanding our customers' complex needs and collaborating to develop, validate and manage requirements at multiple levels You will be developing complex system architectures and sub-systems using a Model Based Systems Engineering approach You will be involved in the Integration, analysis and test of real time systems containing multiple technical disciplines such as electronic, mechanical, optical and software sub-systems You will take accountability for collaborative technical work package execution and associated outcomes and providing guidance, coaching and nurturing talent in other engineers Essential Skills: You will have proven experience in requirements management , design analyses , modelling and simulation, using tools such as DOORS, Siemens Polarion, Enterprise Architect, MATLAB and/or Simulink and design methodologies such as SysML You will have customer and/or supplier liaison experience for technical aspects, verifying and obtaining agreement that customer needs are satisfied You will have a degree or equivalent qualification in a relevant Scientific/Engineering subject (e.g., Systems Engineering, Electronic Engineering, Physics or Mathematics) It is also desirable that you will have experience in integration, test, and verification of real time and/or safety related systems, with understanding of safety assessment processes including how these processes influence the design The Systems Engineering Team: You'll be part of the development and supply of products across a diverse mix of commercial and military platforms; Head Up and Head Worn Displays, Safety Critical Pilot Control and Flight Control Systems. We encourage our Systems Engineers to gain a breadth of knowledge across these domains to become subject matter experts in one or more product domain, or systems engineering specialism. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st April 2026

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities Providing 1st and 2nd line support across multiple client environments Logging, managing and resolving tickets through a PSA system Supporting Microsoft 365 including users, mailboxes, permissions and devices Desktop and laptop support across Windows and macOS Basic networking troubleshooting including switches, firewalls and Wi-Fi User onboarding and offboarding Working to SLAs and contributing to service improvements Maintaining clear ticket notes and documentation Tech Environment Microsoft 365, Exchange Online, SharePoint Windows and macOS environments Entra ID and basic cloud identity management Networking fundamentals including switches, firewalls and Wi-Fi PSA tools such as Autotask You Will Have Experience in a 1st or 2nd Line IT Support role Previous MSP experience is strongly preferred Good working knowledge of Microsoft 365 and Windows environments Comfortable dealing directly with users and stakeholders Strong troubleshooting mindset and attention to detail Able to prioritise workload in a fast-paced environment Someone who takes ownership of tickets rather than passing them on Desirable Experience in an MSP environment Experience in a music or entertainment environment Experience with Networks

Our OEM Client based in Gaydon, is searching for a Senior Powertrain Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Duties: Lead the development of a strategic approach to powertrain integration between TCS Racing and EP technical communities, defining an operating model to support the objectives of; accelerated EV technology development, body of knowledge advancement & on-track competitive advantage. Technical project management working with stakeholders across TCS Racing and EP groups to identify alignment on key technologies supporting common commodity strategies, developing ED&T programs to advance technology readiness for both race and road application. Lead the integration of Motorsport led, powertrain activities into Off-Cycle agile structure, with the vision of using Formula E as a Research Platform for maturation of emerging technologies. This role is ideal for someone with an innovative mindset and real-world experience, distilling business value and goals into roadmaps and refined product backlogs. Lead the identification and definition of aligned electrified powertrain technologies, encompassing components, systems, software and supporting test methods and tools between motorsport and passenger car applications. Identify and facilitate opportunities to improve motorsport programme performance and efficiency through utilisation of EP, cross functional technical capabilities, expertise, facilities and partnerships. Support the definition of the Motorsport Integration Team strategy, leading the propulsion workstreams in support of collaboration between motorsport and core programs. Establish opportunities to advance powertrain technology roadmap through key stakeholder engagement, early scoping and KPI definition in line with Strategic and Technology themes. Facilitate cross functional workshops to define collaborative work packages, required resource, roles & responsibilities and timing. Development of robust collaborative ED&T program aligned to the TDF framework. Technical project management of early phase delivery to the point of handover to JLR PE to progress post TDF gateways, embedding into the Off Cycle framework. Monitor projects from point of handover using the Valuation Framework to track commodity/technology benefits at key milestones, tracking the portfolio of PT projects. Lead regular report out to senior stakeholders across core and motorsport programs Record and work with department performance measures to identify the cause of any downtime or Assist in Identify ways to improve and grow departmental operations and integration of motorsport into the wider PE organization. Complete tasks given within allowable time Proactively support others to complete their tasks Maintain positive relationships with all other factory departments and team Personnel. Skills Required: Degree qualification in Mechanical/Electrical engineering Mechanical/Automotive engineering experience required, with a focus on electrified powertrain. Electrical engineering experience with a focus on automotive application. Experience in BEV Propulsion systems, system integration and technology roadmap. Highly organised, disciplined, flexible and self-motivated. Experience of managing projects & backlogs in tools such as Confluence & JIRA. Knowledge of Agile/Scrum/DevOps methodologies. Ability to manage projects across diverse teams and an ability to juggle multiple priorities. Strong interpersonal skills, focus on results/outcomes. Excellent communication skills both oral and written. Decisive, able to make decisions that set direction of the team independently. Enthusiasm for motorsport and willingness to operate in a fast-paced environment.

Deskside Support Engineer Salary: 30,000- 34,000 Location: Onsite Manchester A great opportunity for a Deskside Support Engineer to join an site IT team in Manchester. You'll handle technical issues that can't be resolved remotely, taking full ownership of incidents and service requests while delivering excellent to face support. Key Responsibilities Provide deskside support for Windows 10, Microsoft Office, antivirus, Defender, and encryption tools Resolve incidents and service requests requiring site intervention. Maintain accurate updates in the ITSM system and communicate clearly with users. Escalate P1/P2 issues when required. Support product/application evaluations and follow all documented IT processes. Essential skills Experience in deskside 1st & 2nd Line support. Strong communication and customer facing skills. Strong knowledge of Windows 10 and Microsoft Office. Experience with Active Directory (password resets, account management). Understanding of antivirus, Defender, and basic security tools. Familiarity with encryption technologies (training provided). Hardware support: laptops, desktops, peripherals, printers. Basic networking: patching, connectivity checks, troubleshooting. Experience using an ITSM platform (ServiceNow or similar). Ability to diagnose and resolve desktop, software, and user issues. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Job Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: 31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. We make it easy for our clients to achieve our mutual goals and deliver waste outcomes which benefit the wider community. Our customers love to work with us, they trust us, and share our mission. About the role: The main purpose of the role is to provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services. Responsibilities: Manage and maintain good quality, accurate documentation on all IT processes. Maintain systems, resolving any general workplace IT issues. Assist the wider IT team to deliver IT projects, such as a new workflow, including the carrying out of testing. Assist the wider IT team to monitor the network for all sites and working closely with our outsourced IT department on any issues. Assist in maintaining our printer outsourcing contract. Co-ordinate data compliance with our outsourced IT department (e.g. laptop encryption, remote wiping etc) ensuring our IT infrastructure is secure and compliant with regulations (including GDPR). Monitor and update the 'IT issues' database. Staff have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Staff must co-operate, report unsafe conditions and comply with the company management systems and safe systems of work as well as co-workers to help everyone meet their legal requirements. About you: Essentials: Strong Communications skills at all levels MS Office to intermediate level Documentation to entry Level Previous experience in a similar role/ IT Field or IT Qualification Ability to work to tight deadlines GCSE grades A-C Proactive with a desire to learn new skills Attention to detail Desirable: Networking (Unifi/ Meraki/ Cisco) Knowledge Knowledge of Windows Operating Systems Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer may also be considered for this role.

Service Desk Engineer Basingstoke (Hybrid) Full Time £33,000-£36,000 per annum Our client, a growing Microsoft Solutions Partner, is expanding their Managed Services team and looking to recruit a Service Desk Engineer in Basingstoke, Hampshire. This role focuses on delivering high-quality 1st and 2nd line support across Microsoft 365, Entra ID, Intune, and Azure environments, supporting modern workplace solutions for a range of customers. What s In It For You Competitive salary package Flexible and relaxed working environment Opportunities to develop skills and gain qualifications within the Microsoft Cloud arena 5% Company pension contribution Group Life Assurance and Group Income Protection Hybrid working: approximately 50% office-based in Basingstoke, with the remainder remote (plus occasional travel to customer sites around 2 days per month) Required Skills & Experience Minimum 2 years experience in an IT support or service desk environment, or a strong technical background supported by relevant education Experience supporting Windows and macOS endpoint operating systems Working knowledge of Microsoft Entra ID and Microsoft Intune in a production environment Experience supporting Microsoft 365, including: Exchange Online Teams SharePoint Online User and group management Practical experience using PowerShell for administration or automation Basic knowledge of Azure IaaS (Virtual Machines, networking, VPNs) Strong understanding of Microsoft Office applications (Word, Excel, PowerPoint) Excellent communication skills with the ability to explain technical issues clearly to non-technical users Strong analytical and problem-solving skills Strong Familiarity with ITIL-aligned service desk processes and tools Well organised, self-motivated, and customer-focused with a proactive, can-do attitude Desirable Skills & Experience Previous experience working within a Managed Service Provider (MSP) environment Exposure to the Microsoft Power Platform (Power Automate, Power Apps), particularly for simple workflows or automation Microsoft certifications (e.g. MS-900, MD-102, SC-300) or equivalent experience Service Desk Institute or ITIL-aligned qualification Key Responsibilities Service Delivery & Support Provide effective 1st and 2nd line support for customer incidents and service requests, ensuring timely resolution in line with SLAs and customer expectations Troubleshoot and resolve issues across Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Entra ID, and Intune Support modern endpoint environments across Windows and macOS, including device enrolment, configuration, compliance, and application deployment via Intune Escalate complex issues where appropriate, ensuring clear technical notes and customer communication Follow and adhere to defined support processes and procedures in line with the EIT Service Desk Standards Assist with change, problem, and asset management activities as required Hybrid working with circa 50% from the Basingstoke main office location and 50% homeworking (plus occasional travel to customer sites - circa 2 days per month) Microsoft Cloud & Modern Workplace Support and administer Entra ID (identity, access, MFA, conditional access) Support Microsoft Intune (Endpoint Manager), including device onboarding, policies, compliance, and application management Administer Exchange Online (mailboxes, permissions, transport rules) and SharePoint Online (permissions, sites, collaboration features) Provide basic support for Azure IaaS workloads (Azure VMs, networking, VPN connectivity) Use and develop PowerShell scripts to automate common administrative and support tasks Skills Development & Collaboration Maintain and develop technical skills through self-directed learning and formal training, particularly within Microsoft cloud technologies Assist with project-based work alongside the support function when required Governance & Compliance Support the organisation s ISO accreditation by following documented procedures and contributing to audits, reviews, and continual improvement activities Carry out additional tasks as directed by your Line Manager, aligned to business and customer needs What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR

Our OEM Client based in Whitley, Coventry, is searching for a Finance Planning Analyst to join their team, Inside IR35. This is a maternity cover contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £27.03 per hour. Key Accountabilities and Responsibilities: Governance & Assurance: Ensure compliance with standards, document control & assurance processes; capital and operational expenditure. Support implementation of governance structures. Capital Project Evaluation: Collaborate with Technical Specialists to assess the feasibility of investment on projects and support business case development. Review project rankings based on strategic value, financial return & resource availability. Project Budgeting & Monitoring: Assist in the development of project budgets, supporting stakeholders with allocation of spend type. Monitor project performance for budget overruns or delays. Operational Expenditure Planning: Support building operational budgets with customers. Identify operational improvement opportunities to support budget alignment and cost risk mitigation. Assets & Lifecycle Planning: Support with asset management and tagging across local area. Support asset lifecycle planning by identifying risks and opportunities for investment (capital & operational). Tools & Techniques: Maintain capital and operational budgets and expenditure in collaboration with stakeholders. Develop and maintain dashboards to visualise KPIs, timelines, budget drawdown. Risk, Opportunity & Issue Management: Support maintenance of risk & opportunity registers. Ensure timely escalation and reporting. Identify and mitigate delivery risks. Change Control: Adhere to change control processes, ensuring accurate documentation and tracking. Support review and approval workflows per governance protocols. Stakeholder & Communications Management: Ensure effective engagement with stakeholders and cross-functional collaboration, including central business and buyer teams Performance Measurement & Reporting: Support definition and tracking of project delivery KPIs. Produce reports and insights to aid understanding of budget health / decision-making at project and portfolio levels. Reviews & Continuous Improvement: Support lessons learned sessions & embed findings into future delivery. Support continuous improvement and best practice sharing. Customer-Centric Delivery: Support initiatives to measure and improve delivery. Embed feedback into delivery processes to support a Customer Love culture. Essential Skills, Knowledge and Experience Required: Experience in a Business Planning / Finance function; strong business acumen. Experience working with Capital and/or Operational budgets. Proven budget / forecasting skills. Excellent communication & interpersonal skills. Strong stakeholder reporting & engagement skills. High attention to detail & organisational skills. Understanding of planning cycles with ability to adapt to local business context. Experience with cost management processes (e.g. QCRA, VfM). Strong analytical and data interpretation skills. Experience with Tableau or similar tools. Proficient in MS Tools. Knowledge of risk, issue, and change control processes. Desirable Skills, Knowledge and Experience Required: Experience with SAP or similar finance tool. Experience in engineering, infrastructure, or technical project. Knowledge of lifecycle frameworks (e.g. RIBA, V-model) including costing. Familiarity with project methodologies (e.g. APM, PRINCE2). Exposure to portfolio-level reporting. Degree or equivalent experience in Business / Finance / Accounting. Familiarity with Confluence / collaborative platforms. Experience supporting lessons learned & continuous improvement. Financial tracking and budget reporting. Asset management experience. Experience with leading or supporting audits. Proficient in Jira / codi.

Service Desk Engineer (1st/2nd Line)Belfast£30,000 - £35,0006 months onsite Hybrid (3 days office / 2 days remote thereafter)We are working with a growing and fast-paced Managed Service Provider in Belfast who are looking to appoint a driven and customer-focused Service Desk Engineer to join their team.This is an excellent opportunity for a technically strong 1st/2nd Line Engineer who thrives in a busy MSP environment and is keen to further develop their Microsoft 365 and infrastructure skills.The RoleYou will be responsible for handling Level 1 and Level 2 support tickets, managing approximately 60-80 tickets per week in a dynamic service desk environment. The successful candidate will play a key role in delivering high-quality remote support to a broad client base.Key responsibilities include:Microsoft 365 support (Exchange Online, Teams, SharePoint)User account creation and permissions management (AD & M365)Windows 10/11 supportRemote desktop support for PCs, laptops, and mobile devicesTroubleshooting email and mail filtering issuesAnti-virus and anti-malware managementBackup and disaster recovery supportBasic networking and firewall troubleshootingTicket logging and call handlingContributing to technical documentationOccasional client site visitsWhat We're Looking For2+ years' experience in a Service Desk / IT Support roleStrong Microsoft 365 support experienceExperience troubleshooting Windows OS and Active DirectoryBackground working in a fast-paced MSP environmentComfortable managing high ticket volumes (60-80 per week)Strong communication and customer service skillsDriven, motivated and eager to learnFull driving licence and access to a vehicleWhat's On OfferSalary between £30,000 - £35,000Structured training and exposure to technologies including:Virtualisation (Hyper-V, VMware)Backup solutions (Veeam, Azure, Cove)Network security (SonicWall, Fortinet)Enterprise hardware and switching technologies6-month in-office onboarding periodHybrid working (2 days remote per week after probation)Supportive team environment with clear progression opportunitiesInterview ProcessInformal Teams chatIn-person interview including a Microsoft 365 technical skills assessment To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

Job Title: Systems Engineer-Product Security (Edgewing) Location: Reading area. The role could be contracted to any BAE Systems AIR site but on commencement will immediately be assigned to our Edgewing JV in the Reading area. A financial support package may be available to enable this assignment if required, dependent on certain criteria being met. Due to the nature of this assignment, we envisage there will be a need for mostly on site working, however, flexible working arrangements may be possible - please speak to your recruiter about the options for this role. Salary: £59,490+ (DOE) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role Description: The Product Security Specialist ensures that security requirements are accurately applied to the design, development, validation and maintenance of GCAP products and systems. The Specialist provides domain expertise to assess risks, develops appropriate technical security controls , generates evidence for certification, and ensures compliance with policy, regulatory and contractual obligations. The role is hands-on , technical and deeply embedded in engineering and digital development activities, you will also support evidence generation required for Cybersecurity Airworthiness (DO-326B / ED-202B and related standards). Core Duties: Apply product security requirements to system and subsystem design, ensuring compliance with contractual, legal and regulatory standards. Produce and maintain product security engineering artifacts (risk assessments, control baselines, security posture statements). Execute the processes defined within the Product Security Management System (PSMS) and propose improvements when gaps or inefficiencies are identified. Support evidence generation required for Cybersecurity Conduct security analyses , threat modelling and vulnerability assessments within the digital engineering environment. Support incident investigations and maintain accurate records of product-security-relevant decisions . Essential Skills : Experience in product, system or cyber security engineering industries. (Internal BAE Systems training is available for Product Security specialism) An awareness of secure-by-design principles , threat modelling, risk assessment methodologies and security control design. Practical knowledge of security policies, standards and good practice frameworks in highly regulated industries Experience working in model-based or digital engineering environments The Edgewing Team: By joining Edgewing, you will have a unique opportunity to help shape the company from the ground up - setting the foundations for generations to come, influencing how we work, and helping us build something world-class together. At Edgewing, we're united by a shared purpose to drive what's next in defence - uniting UK, Italian, and Japanese expertise to shape the future of global defence. With trust at the heart of everything we do, we empower our people to dare to go beyond, bring their best as one, and leave a mark that matters on a truly global mission, making a lasting impact through work that truly matters. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a good sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Systems Engineer-Product Security (Edgewing) Location: Reading area. The role could be contracted to any BAE Systems AIR site but on commencement will immediately be assigned to our Edgewing JV in the Reading area. A financial support package may be available to enable this assignment if required, dependent on certain criteria being met. Due to the nature of this assignment, we envisage there will be a need for mostly on site working, however, flexible working arrangements may be possible - please speak to your recruiter about the options for this role. Salary: £59,490+ (DOE) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role Description: The Product Security Specialist ensures that security requirements are accurately applied to the design, development, validation and maintenance of GCAP products and systems. The Specialist provides domain expertise to assess risks, develops appropriate technical security controls , generates evidence for certification, and ensures compliance with policy, regulatory and contractual obligations. The role is hands-on , technical and deeply embedded in engineering and digital development activities, you will also support evidence generation required for Cybersecurity Airworthiness (DO-326B / ED-202B and related standards). Core Duties: Apply product security requirements to system and subsystem design, ensuring compliance with contractual, legal and regulatory standards. Produce and maintain product security engineering artifacts (risk assessments, control baselines, security posture statements). Execute the processes defined within the Product Security Management System (PSMS) and propose improvements when gaps or inefficiencies are identified. Support evidence generation required for Cybersecurity Conduct security analyses , threat modelling and vulnerability assessments within the digital engineering environment. Support incident investigations and maintain accurate records of product-security-relevant decisions . Essential Skills : Experience in product, system or cyber security engineering industries. (Internal BAE Systems training is available for Product Security specialism) An awareness of secure-by-design principles , threat modelling, risk assessment methodologies and security control design. Practical knowledge of security policies, standards and good practice frameworks in highly regulated industries Experience working in model-based or digital engineering environments The Edgewing Team: By joining Edgewing, you will have a unique opportunity to help shape the company from the ground up - setting the foundations for generations to come, influencing how we work, and helping us build something world-class together. At Edgewing, we're united by a shared purpose to drive what's next in defence - uniting UK, Italian, and Japanese expertise to shape the future of global defence. With trust at the heart of everything we do, we empower our people to dare to go beyond, bring their best as one, and leave a mark that matters on a truly global mission, making a lasting impact through work that truly matters. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a good sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Scheme Cost Manager/ Cost Engineer - Water (based in Leeds) - Contract role - Inside or Outside of IR35 - 400 to 450 pay per day - Start date 1st of May 2026 Contract length - 12 months Overview of the Alliance: The Alliance brings together collective expertise from the marketplace and from within Yorkshire Water to deliver an ambitious, collaborative enterprise; it is an opportunity to play a significant part in creating cleaner and healthier rivers, establishing a thriving Yorkshire for future generations. Our Vision is : Thinking differently, delivering sustainably - transforming Yorkshire's water environment for future generations Our Mission is : A united Alliance, leveraging innovation and collaboration to deliver sustainable solutions that protect Yorkshire's water environment for generations to come Job overview and purpose: Reporting to the Programme Commercial Manager, the Alliance Scheme Cost Manager takes the lead on the monthly commercial reporting cycle for their respective Schemes (Batches). Administering the Alliance change control process and supporting the Alliance Manager in assuring the monthly payment applications. Areas of Responsibility Collation of Partner & Client forecast submissions ensuring necessary commentary has been provided against monthly, yearly and outturn spend accuracy Review and analysis of the overall position of their respective schemes, understanding the progress, change and movements. Review and analysis of forecasts submitted by Partners on a scheme to ensure they correspond with the latest Scheme programme Check cost allocation at a scheme level to ensure costs are allocated correctly within the Cost Breakdown Structure (CBS) Revising baselines when change is incurred in accordance with governance approvals Develop and administer Alliance change control process Assessing Alliance Partner Compensation Event Quotations Assure Partner / Alliance estimates at key stages of governance process Support the Alliance Manager during monthly assurance process Technical competencies and experience: Essential: Minimum of 5 years' experience working on major design and construction projects Strong numerical and analytical skills High level of Microsoft Excel competence Excellent business acumen and commercial awareness Excellent communication and presentation skills Hold relevant professional certifications, such as Quantity Surveying, Construction or Engineering Desirable: Commercial experience with the delivery of infrastructure projects Experience working in an Alliance environment Professional accreditation (RICS or CICES) preferred Behavioural competencies: Prioritises safety in all actions and decisions, ensuring a safe working environment for their team. Fosters a culture of open communication about safety. Demonstrates flexibility and able to adjust their approach to meet new challenges and opportunities as the alliance develops. Proactively identifies and addresses issues, and able to be creative in developing effective solutions. Demonstrates resilience in overcoming obstacles and maintaining project momentum. Inspires and motivates team members, providing clear direction and support. Leads by example. Demonstrates honesty and transparency, building trust and credibility with members of the alliance and beyond. Takes full accountability for delivering results and driving progress towards alliance commitments and objectives. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

IT Support Engineer Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, our client is looking for an IT Support Engineer to work from one of their client s sites in Lowton. This role involves providing an excellent first response to one of their dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. They offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At our client, you are not just a number, you are an integral part of their team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Our Client Our client is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. They take a partnership-focused approach, aligning their services with their clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, they ensure business-critical IT and communications systems operate seamlessly, enabling their clients to achieve their objectives. Benefits: Structured training and development, including internal mentoring. Progressive working environment with a voice in decision-making. 25 days annual leave plus bank holidays. Birthday leave. Flexi Health plan cover. IT purchasing scheme. Cycle-to-work scheme and gym discounts. Company pension. Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising and escalating as required. Liaise with third parties and customers regarding incident resolution and requests. Manage work queues and prioritise tasks to meet SLAs. Assist the Service Desk Supervisor in maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience with Windows OS and Windows Server OS. Familiarity with Office 365, Microsoft Azure, and Microsoft Intune. Experience in schooling or education environments is beneficial. Essential Skills and Attributes: Excellent communication and organisational skills. Results-driven with a proven track record of achievement. Self-motivated, proactive, and resilient under pressure. Strong team player. Apply now with an up-to-date CV.

Job Title: Systems Engineer-Product Security (Edgewing) Location: Reading area. The role could be contracted to any BAE Systems AIR site but on commencement will immediately be assigned to our Edgewing JV in the Reading area. A financial support package may be available to enable this assignment if required, dependent on certain criteria being met. Due to the nature of this assignment, we envisage there will be a need for mostly on site working, however, flexible working arrangements may be possible - please speak to your recruiter about the options for this role. Salary: £59,490+ (DOE) Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Role Description: The Product Security Specialist ensures that security requirements are accurately applied to the design, development, validation and maintenance of GCAP products and systems. The Specialist provides domain expertise to assess risks, develops appropriate technical security controls , generates evidence for certification, and ensures compliance with policy, regulatory and contractual obligations. The role is hands-on , technical and deeply embedded in engineering and digital development activities, you will also support evidence generation required for Cybersecurity Airworthiness (DO-326B / ED-202B and related standards). Core Duties: Apply product security requirements to system and subsystem design, ensuring compliance with contractual, legal and regulatory standards. Produce and maintain product security engineering artifacts (risk assessments, control baselines, security posture statements). Execute the processes defined within the Product Security Management System (PSMS) and propose improvements when gaps or inefficiencies are identified. Support evidence generation required for Cybersecurity Conduct security analyses , threat modelling and vulnerability assessments within the digital engineering environment. Support incident investigations and maintain accurate records of product-security-relevant decisions . Essential Skills : Experience in product, system or cyber security engineering industries. (Internal BAE Systems training is available for Product Security specialism) An awareness of secure-by-design principles , threat modelling, risk assessment methodologies and security control design. Practical knowledge of security policies, standards and good practice frameworks in highly regulated industries Experience working in model-based or digital engineering environments The Edgewing Team: By joining Edgewing, you will have a unique opportunity to help shape the company from the ground up - setting the foundations for generations to come, influencing how we work, and helping us build something world-class together. At Edgewing, we're united by a shared purpose to drive what's next in defence - uniting UK, Italian, and Japanese expertise to shape the future of global defence. With trust at the heart of everything we do, we empower our people to dare to go beyond, bring their best as one, and leave a mark that matters on a truly global mission, making a lasting impact through work that truly matters. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a good sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Technical Designer - Façade Systems Job Title: Technical Engineer / Designer - Façade Systems Job reference Number: Must be commutable to Leeds Remuneration: £40,000neg Benefits: Comprehensive benefits package The role of the Technical Designer - Façade Systems will involve: Technical Designer position responsible for the design of a high quality manufactured range of façade systems for commercial and residential sectors Develop detailed design specifications for products and projects Work closely with architects, engineers, project managers and clients Attend weekly design virtual meetings as and when required Offer 1st line technical support by telephone, email and occasional site visits Support new product launches and exhibitions as and when required Review, create and analyse project / product designs Supporting the external sales team when on client visits The ideal applicant will be a Technical Designer - Façade Systems with: Excellent design experience using AutoCAD, BIM or Revit Must have a demonstrable track record within the building envelope marker sector whether it be facades, cladding, curtain walling etc. Ideally looking for façade system experience, dealing with masonry and cladding systems Preferably come from a technical product background, with strong experience and a solid understanding of the sector Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within: Designer, Senior Designer, AutoCAD Technician, CAD Designer, AutoCAD Designer, Draughtsperson, Architectural Technician, Structural Building Components, Architectural Systems, Masonry Support, Steel Fixings, Wall Ties, Windposts, Brick Slip Systems, Steel Fixing Systems, Cladding, Curtain Walling, Building Envelope

Contract Opportunity: 1st/2nd Line IT Support Technician Title: 1/2nd Line It Support Technician Location: Bristol Payment: Competitive Daily Rate Contract Length: Initially 6 months On Site Working - Hybrid Working Pattern My client is looking for an experienced 1/2nd line Support Engineer to join its IT department. This role will involve supporting users and maintaining systems. Key responsibilities. Provide 1st and 2nd line technical support across hardware, software, and network issues Install, configure, and troubleshoot hardware, software, and corporate devices Support on boarding/off boarding, account setup, identity management, and hardware preparation Contribute to improving IT processes and recommending hardware/software solutions Work independently and collaboratively within a team My client is looking to move quickly on this position so should you be interested please reach out with an updated CV ASAP Contract Opportunity: 1st/2nd Line IT Support Technician Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

3rd Line Support Engineer Sheffield + Hybrid working (3 office, 2 home) Up to £45,000 Your new role The IT Support Engineer will play a key role in delivering, maintaining, and supporting the IT infrastructure and services across a group of companies. The role provides 3rd line technical support, leads or supports infrastructure projects, and contributes to the design and delivery of a secure, scalable, and resilient IT environment that underpins business operations and growth. Responsibilities Provide 3rd line technical support across the Group, resolving complex incidents efficiently and effectively. Act as an escalation point for 1st and 2nd line support queries, offering guidance and technical expertise. Troubleshoot and resolve server, network, and endpoint issues in accordance with SLAs. Maintain detailed documentation of systems, procedures, and incident resolutions. Monitor system performance, ensuring uptime, reliability, and adherence to security best practices. Manage and maintain core IT infrastructure, including Microsoft 365, Azure, Intune MDM, and on-premise Servers. Support infrastructure projects such as cloud migrations, network upgrades, and system integrations. Configure and maintain networking equipment (Firewalls, Switches, Routers, and wireless networks). Administer user access, permissions, and security configurations via Azure AD and Entra ID. Manage device provisioning and endpoint compliance using Intune and Endpoint Manager. Maintain and test backup, disaster recovery, and business continuity systems (eg, Veeam, cloud backup). Support compliance with Cyber Essentials and other information security standards. Implement and manage security tools such as MFA, conditional access, and email/web filtering. Ensure patching, updates, and antivirus systems are current and effective. Experience needed Minimum 5 years' experience in IT support, including significant 3rd line and project-based work. Strong knowledge of Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Experience with Azure AD/Entra ID, Intune MDM, and Windows Server environments (2016/2019). Strong understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-company environments. Solid troubleshooting and problem-solving skills across infrastructure, networking, and user endpoints. Excellent communication and stakeholder management skills. Proactive, self-driven, and adaptable approach to work. Analytical and methodical approach to problem-solving. Strong attention to detail and accuracy. Excellent time management and prioritisation skills. Ability to work collaboratively within a team and independently when required. Customer-focused, with a commitment to continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.