Gridsight is a rapidly growing Grid/CleanTech startup on a mission to accelerate global electrification and decarbonisation. We are building a vertical SaaS platform for electricity utilities, enabling them to modernise grid operations and unlock transformational capabilities such as dynamic operating envelopes and flexible interconnections. We raised our Series A funding from Airtree Ventures and Energy Transition Ventures, and are on track to 3x annual recurring revenue over 6 months in our lead up to Series B. If you're talented, hungry and ambitious, come join us on our mission. As a Power Engineering Lead at Gridsight, you will play a hybrid role blending technical consulting and solution delivery. You'll be at the forefront of deploying and optimising our platform with utility customers - ensuring development and delivery of maximum value, while also advancing our thought leadership in the industry. This is a unique opportunity to join a rapidly scaling, venture backed company in the power industry. Role Overview You will play a pivotal role in accelerating Gridsight's expansion across the UK and Europe. Combining deep power engineering expertise with strong commercial acumen, you will drive pre sales engagement, support tender responses, and act as a trusted advisor to utilities and distribution network operators (DNOs/DSOs) as they adopt Gridsight's AI driven grid analytics platform. Key Responsibilities Advanced Power Engineering Expertise Serve as an in house subject matter expert on power distribution systems (distribution networks, LV/MV grid operation, grid modernisation) Provide technical leadership for customer teams transitioning to Gridsight powered workflows, ensuring implementations are robust, compliant, and designed for long term scalability Commercial and Technical Led Sales Play a central role in commercial discovery, helping identify utilities that can build strong internal cases for adopting Gridsight Develop and deliver compelling product demonstrations, technical workshops, and proof of concept engagements that clearly communicate the operational and commercial value of the Gridsight platform Support the commercial team in preparing bids, tenders, RFIs/RFPs, innovation funding applications, and partner proposals, ensuring high quality technical contributions Act as the technical authority on customer calls, influencing decision makers and helping progress opportunities through the sales pipeline Foster long term customer relationships by proactively monitoring platform usage, offering optimisation strategies, and ensuring high levels of satisfaction Implementation & Technical Onboarding Lead the end to end technical onboarding process for new utility customers, ensuring seamless deployment and configuration of Gridsight's platform Work closely with customers to understand their network characteristics, operational requirements, and compliance obligations, tailoring onboarding and workflow configurations accordingly Oversee data migration, integration with third party systems, and performance monitoring for smooth day to day operation Partner with sales, client success, product, and engineering to continually improve the platform implementation and customer onboarding process Collaborate with Product and Engineering teams to feed in UK/EU market requirements, influencing the roadmap and advocating for features that improve commercial competitiveness Advise customers on best practices for data management, engineering analytics, digital workflows, and the optimal use of AI driven insights Identify opportunities for additional value added services, expanded deployments, and product enhancements based on customer feedback and emerging regulatory/market trends Thought Leadership & Market Engagement Represent Gridsight at UK/EU industry groups, conferences, webinars, and technical forums, contributing to conversations around flexibility markets, LV visibility, orchestration, and AI in power systems Co develop and present case studies, white papers, and technical insights that position Gridsight as a leader in grid digitalisation and advanced analytics Act as a trusted advisor to senior stakeholders - from engineering managers to regulatory/strategy leaders - influencing grid modernisation strategies and articulating the commercial and operational benefits of Gridsight's solutions Qualifications Educational Background Bachelor's or Master's degree in Electrical Engineering, Power Systems, or a related field Experience 5 - 10 years of experience in power systems engineering, distribution planning, or a related field within utilities or energy technology Demonstrated success in project management within the utilities or energy sector Hands on experience with advanced power system modelling tools (e.g., PowerFactory, CYME, PSS/E) and cloud based SaaS technologies (AWS, Azure) is a plus Technical Skills Strong expertise in distribution system planning or DER integration, system integration, APIs, data management, and scripting languages (e.g., Python, SQL) for data processing Understanding of regulations and emerging trends in energy markets Knowledge of AI/ML applications in power systems is advantageous Soft Skills Exceptional communication and presentation skills, capable of communicating with both technical and non technical stakeholders Customer focused mindset with the ability to build and maintain strong client relationships Proven problem solving abilities and a self starter mentality, comfortable working in a fast paced startup environment Effective project management skills, with a track record of coordinating cross functional teams and ensuring on time, high quality deliverables What we offer Join a rapidly scaling venture backed company on the first floor, taking a founding team mindset to a new market for the business Highly competitive salary and equity package Flexible, hybrid working environment with a high performing, mission driven team Why This Role is Exciting This is your chance to directly impact the growth of a category defining, global company on the first floor. You'll shape the future of grid modernisation and resiliency, provide technical leadership, and help electricity utilities optimise their operations - all while being part of a dynamic, high growth team.
Apr 19, 2026
Full time
Gridsight is a rapidly growing Grid/CleanTech startup on a mission to accelerate global electrification and decarbonisation. We are building a vertical SaaS platform for electricity utilities, enabling them to modernise grid operations and unlock transformational capabilities such as dynamic operating envelopes and flexible interconnections. We raised our Series A funding from Airtree Ventures and Energy Transition Ventures, and are on track to 3x annual recurring revenue over 6 months in our lead up to Series B. If you're talented, hungry and ambitious, come join us on our mission. As a Power Engineering Lead at Gridsight, you will play a hybrid role blending technical consulting and solution delivery. You'll be at the forefront of deploying and optimising our platform with utility customers - ensuring development and delivery of maximum value, while also advancing our thought leadership in the industry. This is a unique opportunity to join a rapidly scaling, venture backed company in the power industry. Role Overview You will play a pivotal role in accelerating Gridsight's expansion across the UK and Europe. Combining deep power engineering expertise with strong commercial acumen, you will drive pre sales engagement, support tender responses, and act as a trusted advisor to utilities and distribution network operators (DNOs/DSOs) as they adopt Gridsight's AI driven grid analytics platform. Key Responsibilities Advanced Power Engineering Expertise Serve as an in house subject matter expert on power distribution systems (distribution networks, LV/MV grid operation, grid modernisation) Provide technical leadership for customer teams transitioning to Gridsight powered workflows, ensuring implementations are robust, compliant, and designed for long term scalability Commercial and Technical Led Sales Play a central role in commercial discovery, helping identify utilities that can build strong internal cases for adopting Gridsight Develop and deliver compelling product demonstrations, technical workshops, and proof of concept engagements that clearly communicate the operational and commercial value of the Gridsight platform Support the commercial team in preparing bids, tenders, RFIs/RFPs, innovation funding applications, and partner proposals, ensuring high quality technical contributions Act as the technical authority on customer calls, influencing decision makers and helping progress opportunities through the sales pipeline Foster long term customer relationships by proactively monitoring platform usage, offering optimisation strategies, and ensuring high levels of satisfaction Implementation & Technical Onboarding Lead the end to end technical onboarding process for new utility customers, ensuring seamless deployment and configuration of Gridsight's platform Work closely with customers to understand their network characteristics, operational requirements, and compliance obligations, tailoring onboarding and workflow configurations accordingly Oversee data migration, integration with third party systems, and performance monitoring for smooth day to day operation Partner with sales, client success, product, and engineering to continually improve the platform implementation and customer onboarding process Collaborate with Product and Engineering teams to feed in UK/EU market requirements, influencing the roadmap and advocating for features that improve commercial competitiveness Advise customers on best practices for data management, engineering analytics, digital workflows, and the optimal use of AI driven insights Identify opportunities for additional value added services, expanded deployments, and product enhancements based on customer feedback and emerging regulatory/market trends Thought Leadership & Market Engagement Represent Gridsight at UK/EU industry groups, conferences, webinars, and technical forums, contributing to conversations around flexibility markets, LV visibility, orchestration, and AI in power systems Co develop and present case studies, white papers, and technical insights that position Gridsight as a leader in grid digitalisation and advanced analytics Act as a trusted advisor to senior stakeholders - from engineering managers to regulatory/strategy leaders - influencing grid modernisation strategies and articulating the commercial and operational benefits of Gridsight's solutions Qualifications Educational Background Bachelor's or Master's degree in Electrical Engineering, Power Systems, or a related field Experience 5 - 10 years of experience in power systems engineering, distribution planning, or a related field within utilities or energy technology Demonstrated success in project management within the utilities or energy sector Hands on experience with advanced power system modelling tools (e.g., PowerFactory, CYME, PSS/E) and cloud based SaaS technologies (AWS, Azure) is a plus Technical Skills Strong expertise in distribution system planning or DER integration, system integration, APIs, data management, and scripting languages (e.g., Python, SQL) for data processing Understanding of regulations and emerging trends in energy markets Knowledge of AI/ML applications in power systems is advantageous Soft Skills Exceptional communication and presentation skills, capable of communicating with both technical and non technical stakeholders Customer focused mindset with the ability to build and maintain strong client relationships Proven problem solving abilities and a self starter mentality, comfortable working in a fast paced startup environment Effective project management skills, with a track record of coordinating cross functional teams and ensuring on time, high quality deliverables What we offer Join a rapidly scaling venture backed company on the first floor, taking a founding team mindset to a new market for the business Highly competitive salary and equity package Flexible, hybrid working environment with a high performing, mission driven team Why This Role is Exciting This is your chance to directly impact the growth of a category defining, global company on the first floor. You'll shape the future of grid modernisation and resiliency, provide technical leadership, and help electricity utilities optimise their operations - all while being part of a dynamic, high growth team.
Overview We are looking for a results-driven and tenacious individual with a passion for sales and account management to join our Core Account team in London. Main Duties and Responsibilities The ideal candidate will work well under pressure, be a problem-solver and be confident communicating with clients, team members and management.As a member of our Core Account team, you will be responsible for an existing global book of business comprising of the world's leading law firms and professional services firms.Leveraging Chambers' position as the market leader, your role will be to strengthen existing relationships, retain current spend and generating new revenue from your clients using multiple Chambers product offerings.You will enjoy working in a fast-paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time-management skills are a must. The role offers the flexibility of contributing effectively within a high-performing team environment, whilst holding a full quota for your personal book of business.You will work extremely closely with and have the full support of the Commercial Manager: Core Accounts.You will work flexibly in our Fleet Street office together with the rest of the Sales team on Wednesdays and Thursdays, and normally from home the rest of the week (if you wish to work from the office any Mondays, Tuesdays or Fridays you can book a desk using the app). Why you should apply: Full management of an existing book of business and entire sales process. We offer a higher than average earning potential with an uncapped commission structure. Huge opportunity to upsell existing accounts across our growing portfolio of products. Sole responsibility for allocated jurisdictions, creating strong relationships. Responsible for maintaining and increasing clients' spend across Chambers portfolio. Offering multiple products options to prospective new business clients. Main duties and responsibilities: Heavy account management Relationship building Researching, pitching and closing Managing and upselling your clients As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. Why you should apply Previous B2B sales experience is required. Ability to own a sales cycle from start to finish - closing experience is preferred Knowledge of Legal markets advantageous Proven pitching / presentation skills Skills, Experience & Personal Attributes Desire to succeed in a fast-paced sales environment Passion for generating new business Enjoyment of relationship building and account management Contribute effectively within a team environment - working collaboratively with both internal and external stakeholders Ability to work autonomously "No Limits" mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview. About Us Chambers is the leading legal data and intelligence partner for lawyers, firms, and in-house teams.We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector.This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed.Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambition.
Apr 19, 2026
Full time
Overview We are looking for a results-driven and tenacious individual with a passion for sales and account management to join our Core Account team in London. Main Duties and Responsibilities The ideal candidate will work well under pressure, be a problem-solver and be confident communicating with clients, team members and management.As a member of our Core Account team, you will be responsible for an existing global book of business comprising of the world's leading law firms and professional services firms.Leveraging Chambers' position as the market leader, your role will be to strengthen existing relationships, retain current spend and generating new revenue from your clients using multiple Chambers product offerings.You will enjoy working in a fast-paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time-management skills are a must. The role offers the flexibility of contributing effectively within a high-performing team environment, whilst holding a full quota for your personal book of business.You will work extremely closely with and have the full support of the Commercial Manager: Core Accounts.You will work flexibly in our Fleet Street office together with the rest of the Sales team on Wednesdays and Thursdays, and normally from home the rest of the week (if you wish to work from the office any Mondays, Tuesdays or Fridays you can book a desk using the app). Why you should apply: Full management of an existing book of business and entire sales process. We offer a higher than average earning potential with an uncapped commission structure. Huge opportunity to upsell existing accounts across our growing portfolio of products. Sole responsibility for allocated jurisdictions, creating strong relationships. Responsible for maintaining and increasing clients' spend across Chambers portfolio. Offering multiple products options to prospective new business clients. Main duties and responsibilities: Heavy account management Relationship building Researching, pitching and closing Managing and upselling your clients As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. Why you should apply Previous B2B sales experience is required. Ability to own a sales cycle from start to finish - closing experience is preferred Knowledge of Legal markets advantageous Proven pitching / presentation skills Skills, Experience & Personal Attributes Desire to succeed in a fast-paced sales environment Passion for generating new business Enjoyment of relationship building and account management Contribute effectively within a team environment - working collaboratively with both internal and external stakeholders Ability to work autonomously "No Limits" mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview. About Us Chambers is the leading legal data and intelligence partner for lawyers, firms, and in-house teams.We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector.This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed.Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambition.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 19, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Business Development Manager - Data Centres Job Title: Business Development Manager - Mechanical Fittings & Fire Protection ProductsIndustry Sector: Data Centres, Mechanical Fixings, Mechanical Fittings, Piping Solutions, Pipe Systems, Flow Controls, Pipework, Valves, HVAC, Cooling, Fire Protection, Flow Controls, M&E Contractors, M&E Consultants, Installers, Data Centres, Google, Meta, Orcale, Area Sales Manager, Regional Sales, Business DevelopmentArea to be covered: London & Home Counties Remuneration: £85,000 - £95,000 + uncapped commissionBenefits: Hybrid or electric company car & benefits package The role of the Business Development Manager - Mechanical Fittings & Fire Protection Products involve: Field sales position promoting a comprehensive range of high quality mechanical pipe joinings, couplings, fittings, flow control and fire protection products to the date centre market sector All of your time will be focused on dealing with IT consultants, data centre consultants and colocations such as; Google, Oracle and Meta Dealling with large project sizes Majority of your time will be spent generating new business therefore you're own contacts with named players in the data centre world would be highly advantageous Covering predominately Great London The ideal applicant will be a Business Development Manager - Mechanical Fittings & Fire Protection Products with: Must have data centre sales experience Must has conatcts within IT consultants, data centre consultants and colocations such as; Google, Oracle and Meta Must have technical capacity to pick up technical products and able to sell on quality not price Ideally some product related experience with mechanical / fire proptection products such as: pipework, ducting, ventilation, water heating, HVAC , thermal movement however not essential if you had data centre experience Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Data Centres, Mechanical Fixings, Mechanical Fittings, Piping Solutions, Pipe Systems, Flow Controls, Pipework, Valves, HVAC, Cooling, Fire Protection, Flow Controls, M&E Contractors, M&E Consultants, Installers, Data Centres, Google, Meta, Orcale, Area Sales Manager, Regional Sales, Business Development
Apr 18, 2026
Full time
Business Development Manager - Data Centres Job Title: Business Development Manager - Mechanical Fittings & Fire Protection ProductsIndustry Sector: Data Centres, Mechanical Fixings, Mechanical Fittings, Piping Solutions, Pipe Systems, Flow Controls, Pipework, Valves, HVAC, Cooling, Fire Protection, Flow Controls, M&E Contractors, M&E Consultants, Installers, Data Centres, Google, Meta, Orcale, Area Sales Manager, Regional Sales, Business DevelopmentArea to be covered: London & Home Counties Remuneration: £85,000 - £95,000 + uncapped commissionBenefits: Hybrid or electric company car & benefits package The role of the Business Development Manager - Mechanical Fittings & Fire Protection Products involve: Field sales position promoting a comprehensive range of high quality mechanical pipe joinings, couplings, fittings, flow control and fire protection products to the date centre market sector All of your time will be focused on dealing with IT consultants, data centre consultants and colocations such as; Google, Oracle and Meta Dealling with large project sizes Majority of your time will be spent generating new business therefore you're own contacts with named players in the data centre world would be highly advantageous Covering predominately Great London The ideal applicant will be a Business Development Manager - Mechanical Fittings & Fire Protection Products with: Must have data centre sales experience Must has conatcts within IT consultants, data centre consultants and colocations such as; Google, Oracle and Meta Must have technical capacity to pick up technical products and able to sell on quality not price Ideally some product related experience with mechanical / fire proptection products such as: pipework, ducting, ventilation, water heating, HVAC , thermal movement however not essential if you had data centre experience Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Data Centres, Mechanical Fixings, Mechanical Fittings, Piping Solutions, Pipe Systems, Flow Controls, Pipework, Valves, HVAC, Cooling, Fire Protection, Flow Controls, M&E Contractors, M&E Consultants, Installers, Data Centres, Google, Meta, Orcale, Area Sales Manager, Regional Sales, Business Development
Are you ready to shape the future of personal investing? At J.P. Morgan Personal Investing, you'll join a team that values innovation, collaboration, and your unique perspective. Here, you'll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community. We offer a supportive environment where your ideas are valued, and your contributions drive our success. Join us and be part of a team that's redefining wealth management for the next generation. As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks, ensuring operational excellence and regulatory compliance. You'll work closely with diverse teams, fostering a proactive risk culture and supporting innovative product development. Your expertise will help us deliver trusted solutions to our clients while advancing your own career in a dynamic, inclusive environment. Job responsibilities Lead the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies. Collaborate with business stakeholders to identify and mitigate risks associated with new and existing products. Conduct comprehensive risk assessments for product development and change initiatives. Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed. Provide training and guidance on control processes and risk management practices. Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars. Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology functions. Support operational risk practices and control programs, including committee reporting and risk mitigation. Review and analyze key metrics to inform on the health of the operational risk and control environment. Contribute to cross-departmental initiatives such as awareness programs and trainings. Required qualifications, capabilities, and skills Strong experience in operational risk management within product management, controls, compliance, audit, or wealth management. Proven ability to identify risks and develop effective control mechanisms for both existing business and new product initiatives. Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels. Experience partnering with business and stakeholders to manage remediation of operational risk issues. Strong understanding of wealth management products, regulations, and associated risks. Familiarity with trade lifecycle processes and ability to articulate control requirements (e.g. trade execution, capture and settlement). Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty. Ability to articulate key risks within business processes and translate these into risk and control heatmaps. Effective time management and prioritization skills. Detail-oriented with a high level of accuracy and integrity. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio). Preferred qualifications, capabilities, and skills Experience using JIRA, Confluence, Alteryx, or CORE. Fluency in another European language. Bachelor's degree preferred. Experience leading small teams or coaching junior team members.
Apr 18, 2026
Full time
Are you ready to shape the future of personal investing? At J.P. Morgan Personal Investing, you'll join a team that values innovation, collaboration, and your unique perspective. Here, you'll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community. We offer a supportive environment where your ideas are valued, and your contributions drive our success. Join us and be part of a team that's redefining wealth management for the next generation. As a Control Manager Vice President in Personal Investing, you will play a pivotal role within our Investment Product Control Management team. You will lead the design and implementation of robust control frameworks, ensuring operational excellence and regulatory compliance. You'll work closely with diverse teams, fostering a proactive risk culture and supporting innovative product development. Your expertise will help us deliver trusted solutions to our clients while advancing your own career in a dynamic, inclusive environment. Job responsibilities Lead the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies. Collaborate with business stakeholders to identify and mitigate risks associated with new and existing products. Conduct comprehensive risk assessments for product development and change initiatives. Monitor and evaluate the effectiveness of existing controls, recommending improvements as needed. Provide training and guidance on control processes and risk management practices. Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars. Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology functions. Support operational risk practices and control programs, including committee reporting and risk mitigation. Review and analyze key metrics to inform on the health of the operational risk and control environment. Contribute to cross-departmental initiatives such as awareness programs and trainings. Required qualifications, capabilities, and skills Strong experience in operational risk management within product management, controls, compliance, audit, or wealth management. Proven ability to identify risks and develop effective control mechanisms for both existing business and new product initiatives. Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels. Experience partnering with business and stakeholders to manage remediation of operational risk issues. Strong understanding of wealth management products, regulations, and associated risks. Familiarity with trade lifecycle processes and ability to articulate control requirements (e.g. trade execution, capture and settlement). Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty. Ability to articulate key risks within business processes and translate these into risk and control heatmaps. Effective time management and prioritization skills. Detail-oriented with a high level of accuracy and integrity. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio). Preferred qualifications, capabilities, and skills Experience using JIRA, Confluence, Alteryx, or CORE. Fluency in another European language. Bachelor's degree preferred. Experience leading small teams or coaching junior team members.
The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. CSMs operate within a pooled, scale-focused model designed to support a large and growing customer portfolio through an always on digital approach, complemented by 1 to many engagements and signal driven prioritization. This ensures human engagement is focused where it drives the greatest impact. The role blends time bound ownership of a defined set of customers with shared, signal based success motions across the broader portfolio. We are an AI powered strategic growth engine, partnering with customers to realize the full impact of Miro as an AI driven operating system for modern work. The team collaborates with customers to accelerate innovation, strengthen collaboration, and enable new ways of working. By leveraging product insights, lifecycle signals, and scalable engagement strategies, Shared Success CSMs drive measurable outcomes in retention, adoption, and expansion across a global and diverse customer base. About the Role As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. This role is designed for self starters who thrive in dynamic environments and are quick to adapt, continuously learning and evolving as priorities shift. You will balance direct customer engagement with signal driven prioritization, managing a portfolio of customers while leveraging product signals, lifecycle triggers, and health indicators to determine when and how to engage. Working alongside a global team, you will contribute to scalable programs, experiments, and playbooks that help thousands of customers realize value from Miro. Success in this role requires curiosity, ownership, strong organization, and the ability to use data, technology, and emerging AI capabilities to drive meaningful customer outcomes. Success in this role requires strong AI fluency, a consultative mindset, and the ability to engage confidently with stakeholders from individual users to C level executives. You bring experience partnering with engineering, product, and design leaders, and can translate business goals into actionable, value driven outcomes using Miro. What you'll do Own outcomes across a portfolio of customers, with a focus on driving adoption, retention, and expansion Use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and prioritize engagement Engage customers at key moments in their journey, including onboarding, adoption, and renewal risk, to drive measurable business outcomes Execute and iterate on scalable programs and playbooks that accelerate activation, deepen adoption, and support long term value realization Deliver targeted engagements as needed (e.g. workshops, Miro Days, and virtual sessions) for high impact opportunities and risks within your portfolio Advise customers on best practices to embed Miro into core workflows and improve collaboration and innovation Partner cross functionally with Sales, Product, Support, and Education by sharing customer insights, escalating friction points, and contributing to solutions that improve the customer experience Maintain accurate account data and documentation in Gainsight and internal systems to ensure visibility and continuity Contribute insights and patterns from your portfolio to help improve team programs, playbooks, and overall customer experience at scale What you'll need 3+ years of experience in customer facing roles within SaaS, fintech, technology, or consulting environments Demonstrated AI fluency, with the ability to leverage AI and automation to enhance customer engagement and scale impact Consultative mindset with experience in consulting a major plus, demonstrating the ability to guide customers through discovery, challenge assumptions, and align solutions to business outcomes Experience engaging with C level stakeholders and partnering with engineering, product, and design leadership teams Strong organizational and prioritization skills, with the ability to manage multiple engagements in a fast paced, signal driven environment Comfort using data, product insights, and customer health indicators to inform decisions and drive targeted engagement A self starter mindset with a high degree of ownership, curiosity to experiment, and the ability to take ideas from concept through execution and iteration Ability to quickly adapt and learn in a dynamic environment, pivoting based on new information, signals, and business needs Clear and confident communication skills, with the ability to engage customers across industries, roles, and levels of maturity Confidence contributing ideas, challenging the status quo, and influencing team discussions Experience with tools such as Gainsight, Salesforce, Slack, Gong, Gemini, Claude or other advanced AI technologies used for building new workflows is a plus Fluency in English and at least one additional language (Spanish, Dutch, or French) is a plus What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location specific benefits, please refer to our Global Miro benefits board.
Apr 18, 2026
Full time
The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. CSMs operate within a pooled, scale-focused model designed to support a large and growing customer portfolio through an always on digital approach, complemented by 1 to many engagements and signal driven prioritization. This ensures human engagement is focused where it drives the greatest impact. The role blends time bound ownership of a defined set of customers with shared, signal based success motions across the broader portfolio. We are an AI powered strategic growth engine, partnering with customers to realize the full impact of Miro as an AI driven operating system for modern work. The team collaborates with customers to accelerate innovation, strengthen collaboration, and enable new ways of working. By leveraging product insights, lifecycle signals, and scalable engagement strategies, Shared Success CSMs drive measurable outcomes in retention, adoption, and expansion across a global and diverse customer base. About the Role As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. This role is designed for self starters who thrive in dynamic environments and are quick to adapt, continuously learning and evolving as priorities shift. You will balance direct customer engagement with signal driven prioritization, managing a portfolio of customers while leveraging product signals, lifecycle triggers, and health indicators to determine when and how to engage. Working alongside a global team, you will contribute to scalable programs, experiments, and playbooks that help thousands of customers realize value from Miro. Success in this role requires curiosity, ownership, strong organization, and the ability to use data, technology, and emerging AI capabilities to drive meaningful customer outcomes. Success in this role requires strong AI fluency, a consultative mindset, and the ability to engage confidently with stakeholders from individual users to C level executives. You bring experience partnering with engineering, product, and design leaders, and can translate business goals into actionable, value driven outcomes using Miro. What you'll do Own outcomes across a portfolio of customers, with a focus on driving adoption, retention, and expansion Use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and prioritize engagement Engage customers at key moments in their journey, including onboarding, adoption, and renewal risk, to drive measurable business outcomes Execute and iterate on scalable programs and playbooks that accelerate activation, deepen adoption, and support long term value realization Deliver targeted engagements as needed (e.g. workshops, Miro Days, and virtual sessions) for high impact opportunities and risks within your portfolio Advise customers on best practices to embed Miro into core workflows and improve collaboration and innovation Partner cross functionally with Sales, Product, Support, and Education by sharing customer insights, escalating friction points, and contributing to solutions that improve the customer experience Maintain accurate account data and documentation in Gainsight and internal systems to ensure visibility and continuity Contribute insights and patterns from your portfolio to help improve team programs, playbooks, and overall customer experience at scale What you'll need 3+ years of experience in customer facing roles within SaaS, fintech, technology, or consulting environments Demonstrated AI fluency, with the ability to leverage AI and automation to enhance customer engagement and scale impact Consultative mindset with experience in consulting a major plus, demonstrating the ability to guide customers through discovery, challenge assumptions, and align solutions to business outcomes Experience engaging with C level stakeholders and partnering with engineering, product, and design leadership teams Strong organizational and prioritization skills, with the ability to manage multiple engagements in a fast paced, signal driven environment Comfort using data, product insights, and customer health indicators to inform decisions and drive targeted engagement A self starter mindset with a high degree of ownership, curiosity to experiment, and the ability to take ideas from concept through execution and iteration Ability to quickly adapt and learn in a dynamic environment, pivoting based on new information, signals, and business needs Clear and confident communication skills, with the ability to engage customers across industries, roles, and levels of maturity Confidence contributing ideas, challenging the status quo, and influencing team discussions Experience with tools such as Gainsight, Salesforce, Slack, Gong, Gemini, Claude or other advanced AI technologies used for building new workflows is a plus Fluency in English and at least one additional language (Spanish, Dutch, or French) is a plus What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location specific benefits, please refer to our Global Miro benefits board.
Data Scientist page is loaded Data Scientistlocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Data Scientist Location: Leicester / Bexhill / London - HybridUnfortunately, we are unable to offer sponsorship for this position Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role The Data Scientist will assist in the identification and creation of cutting-edge data assets and predictive models that feed into Hastings' market-leading pricing activities. This role is within a combined team of Actuaries and Data Scientists championing the adoption of the latest machine learning (ML) techniques to leverage powerful insights from vast amounts of customer information. Accountabilities Your remit will include the following: Create and maintain analytical tools to support in the management of our risk portfolio. Develop best in-class models to predict claims outcomes, fraud and other risk KPIs. Engineer powerful new rating factors to be deployed into our rating algorithms. Identify, analyse and monetise new data sources. Skills, Knowledge & Experience Essential Experience building predictive models in a commercial environment. Keen interest in emerging ML techniques and their commercial value. Proficiency in Python / SQL Ability to work cross-functionally with Data Engineers, Data Scientists, Actuaries and Pricing Analysts. Desirable Experience using cloud-based ML technologies. Proficiency in R. GitHub as a code collaboration tool. Personal Attributes Natural problem solver who loves building quality solutions to complex real-world challenges. Ability to work independently to deliver solutions to a well-defined set of requirements. Dynamic, flexible and delivery-focused work ethic required to adapt to a fast-paced environment The interview process: Our interview process involves the below: Recruiter screening call Intro with Hiring manager Interview with hiring team - Case studyAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our career's website Benefits: In addition to a competitive salary, you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.If you are interested in any other positions at Hasting Direct - you can view our live vacancy list via our carers page. Link below:Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Apr 18, 2026
Full time
Data Scientist page is loaded Data Scientistlocations: Bexhill / Hybrid: Leicester / Hybrid: London / Hybridtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Data Scientist Location: Leicester / Bexhill / London - HybridUnfortunately, we are unable to offer sponsorship for this position Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role The Data Scientist will assist in the identification and creation of cutting-edge data assets and predictive models that feed into Hastings' market-leading pricing activities. This role is within a combined team of Actuaries and Data Scientists championing the adoption of the latest machine learning (ML) techniques to leverage powerful insights from vast amounts of customer information. Accountabilities Your remit will include the following: Create and maintain analytical tools to support in the management of our risk portfolio. Develop best in-class models to predict claims outcomes, fraud and other risk KPIs. Engineer powerful new rating factors to be deployed into our rating algorithms. Identify, analyse and monetise new data sources. Skills, Knowledge & Experience Essential Experience building predictive models in a commercial environment. Keen interest in emerging ML techniques and their commercial value. Proficiency in Python / SQL Ability to work cross-functionally with Data Engineers, Data Scientists, Actuaries and Pricing Analysts. Desirable Experience using cloud-based ML technologies. Proficiency in R. GitHub as a code collaboration tool. Personal Attributes Natural problem solver who loves building quality solutions to complex real-world challenges. Ability to work independently to deliver solutions to a well-defined set of requirements. Dynamic, flexible and delivery-focused work ethic required to adapt to a fast-paced environment The interview process: Our interview process involves the below: Recruiter screening call Intro with Hiring manager Interview with hiring team - Case studyAs a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our career's website Benefits: In addition to a competitive salary, you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.If you are interested in any other positions at Hasting Direct - you can view our live vacancy list via our carers page. Link below:Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.Job posting end date:and check out the what we offer tab to learn more.Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 4 million customers in the UK, employing over 4,600 colleagues. Our vision - to be the best and biggest digital insurance provider in the market.It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way.
Senior Product Manager - News Department: 61-415 - Product - Growth Employment Type: Permanent - Full Time Location: UK - London Reporting To: Assi Isac Description Why Join DAZN? DAZN is the global home of sport, transforming how fans watch, discover and engage with the moments that matter most. Beyond live streaming, we are building a richer, more immersive sports experience - combining live events, original content, editorial storytelling and innovative digital features into one seamless platform. Joining DAZN means working at scale, solving complex challenges and shaping products used by millions of sports fans around the world. The Role As Senior Product Manager - News, you will own a critical product area and lead the vision, strategy and delivery of features that transform how fans discover and engage with sports news content on DAZN. You will define and shape the roadmap to create a frictionless, intuitive journey where fans can seamlessly access editorial articles, video content, podcasts and original shows - all within a unified experience. Operating with high autonomy, you will identify opportunities, set direction and deliver measurable customer and commercial impact. You'll act as a thought partner to leadership, helping foster a culture of customer obsession, commercial focus and continuous learning. What You'll Be Doing: Define and own the product direction and roadmap for News Lead product discovery, hypothesis testing and data driven prioritisation to ensure we are solving the right problems Partner cross functionally with Engineering, Design, Marketing, Commercial and Operation teams to define problems and craft innovative, scalable solutions Develop business cases and track success through clear KPIs, ROI and customer impact Represent the voice of the customer across the organisation, ensuring end to end journey optimisation Drive cross functional alignment and communication across multiple workstreams Lead by example in agile practices; focus on outcomes, deliver iteratively and embrace experimentation Fearlessly track product success, iterate based on performance and celebrate learnings from both wins and failures What You'll Bring: 5+ years of product management experience in high growth or technology led organisations Proven track record of launching and scaling impactful digital products Strong commercial acumen and ability to tie product metrics to financial outcomes Excellent communication and stakeholder influence skills Proficiency in data analytics, experimentation and product discovery methods Comfortable leading cross functional teams in ambiguous and fast paced environments Bachelor's or Master's degree in Business, Product or Technology related discipline Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
Apr 18, 2026
Full time
Senior Product Manager - News Department: 61-415 - Product - Growth Employment Type: Permanent - Full Time Location: UK - London Reporting To: Assi Isac Description Why Join DAZN? DAZN is the global home of sport, transforming how fans watch, discover and engage with the moments that matter most. Beyond live streaming, we are building a richer, more immersive sports experience - combining live events, original content, editorial storytelling and innovative digital features into one seamless platform. Joining DAZN means working at scale, solving complex challenges and shaping products used by millions of sports fans around the world. The Role As Senior Product Manager - News, you will own a critical product area and lead the vision, strategy and delivery of features that transform how fans discover and engage with sports news content on DAZN. You will define and shape the roadmap to create a frictionless, intuitive journey where fans can seamlessly access editorial articles, video content, podcasts and original shows - all within a unified experience. Operating with high autonomy, you will identify opportunities, set direction and deliver measurable customer and commercial impact. You'll act as a thought partner to leadership, helping foster a culture of customer obsession, commercial focus and continuous learning. What You'll Be Doing: Define and own the product direction and roadmap for News Lead product discovery, hypothesis testing and data driven prioritisation to ensure we are solving the right problems Partner cross functionally with Engineering, Design, Marketing, Commercial and Operation teams to define problems and craft innovative, scalable solutions Develop business cases and track success through clear KPIs, ROI and customer impact Represent the voice of the customer across the organisation, ensuring end to end journey optimisation Drive cross functional alignment and communication across multiple workstreams Lead by example in agile practices; focus on outcomes, deliver iteratively and embrace experimentation Fearlessly track product success, iterate based on performance and celebrate learnings from both wins and failures What You'll Bring: 5+ years of product management experience in high growth or technology led organisations Proven track record of launching and scaling impactful digital products Strong commercial acumen and ability to tie product metrics to financial outcomes Excellent communication and stakeholder influence skills Proficiency in data analytics, experimentation and product discovery methods Comfortable leading cross functional teams in ambiguous and fast paced environments Bachelor's or Master's degree in Business, Product or Technology related discipline Benefits Benefits include access to DAZN, 25 days' annual leave (increasing by 3 days after 3 years), private medical insurance, life assurance, pension contributions up to 5%, family friendly community including enhanced parental leave, electric vehicle benefit option, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources, opportunity for flexible working, and access to our internal speaker series and events.
Overview We are looking for a strategic Senior Project Manager to join our dynamic and driven construction consultancy, working within our busy Residential team to support project delivery of large scale and complex remediation projects. At Fulkers Bailey Russell, we're not just about delivering projects - we're a construction consultancy that is focused on making a positive impact. We deliver exceptional consultancy services and support sustainability, whilst empowering and prioritising our people. As a proud B Corp, we're committed to high standards of social and environmental performance and making the journey smooth and successful for our clients. We're big enough to lead complex, high-profile projects, yet small enough to genuinely support and care for our employees - our 'Fulkerspeople'. Role and responsibilities What does the role involve? This role sits within the Residential and Compliance team and is responsible for leading large scale construction projects, managing them autonomously from outset to completion. The position offers a hybrid working environment and the opportunity to make a meaningful impact across the business. Responsibilities Manage projects of varied size and complexity, undertaking the day-to-day project activities of a Project Manager, as well as providing senior support and representation on projects where required Supporting other senior members of staff in project delivery and internal processes Guide and direct project team members to ensure compliance with our company set standards, procedures, and guidelines Support Associate Directors with resource management, fee management and reporting Maintain and support good client working relationships acting as a main point of contact for queries, as necessary Undertake reviews of lessons learnt, implementing changes for future improvements Ensure internal systems are kept updated such as finance and resource trackers and timely sign off of invoices Support in the conflict resolution Internal governance such a reviews of flash reports and senior signatories on approved documents Ensure compliance with client gateways and their governance processes Undertake the production of fee bids with the support of the Bid Team and Associate Directors Actively involved in mentoring and training internal staff and CPD activities Working collaboratively with the client and other consultants Observe Health & Safety provision in the working environment and CDM 2015 regulations including escalating any HSE issues Endeavour to improve our social and environmental impact Qualifications Longstanding experience as a Project Manager within the construction industry Ideally Chartered accreditation with experience post qualification Ability to deliver larger and more complex projects through the whole project lifecycle Support junior members of the team with mentoring and development Development of leadership and management skills Ability to manage fees and assist with fee bids Generate new work through the management of client relations Excellent knowledge of CDM and construction Health & Safety Benefits 33 days holiday (including bank holidays), plus an extra paid day off for your birthday and Christmas shutdown Option to buy or carry over up to 5 additional holiday days annually Private health cover from day one Enhanced maternity, paternity leave Charitable volunteer day Agile working policy Annual discretionary bonus and salary review Company pension scheme Employee Assistance Program Cycle-to-work scheme Access to a wellbeing app and online learning platform Career development, chartership support and training opportunities Internal recruitment referral bonus scheme Fulkers Bailey Russell is now a Certified B Corporation, meeting high standards of social and environmental performance. We're dedicated to fostering a diverse and inclusive workplace - diversity in our team leads to creativity, innovation, and better business outcomes, and we promote equal employment opportunities to all qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Join us and be part of a team that values and celebrates diversity.
Apr 18, 2026
Full time
Overview We are looking for a strategic Senior Project Manager to join our dynamic and driven construction consultancy, working within our busy Residential team to support project delivery of large scale and complex remediation projects. At Fulkers Bailey Russell, we're not just about delivering projects - we're a construction consultancy that is focused on making a positive impact. We deliver exceptional consultancy services and support sustainability, whilst empowering and prioritising our people. As a proud B Corp, we're committed to high standards of social and environmental performance and making the journey smooth and successful for our clients. We're big enough to lead complex, high-profile projects, yet small enough to genuinely support and care for our employees - our 'Fulkerspeople'. Role and responsibilities What does the role involve? This role sits within the Residential and Compliance team and is responsible for leading large scale construction projects, managing them autonomously from outset to completion. The position offers a hybrid working environment and the opportunity to make a meaningful impact across the business. Responsibilities Manage projects of varied size and complexity, undertaking the day-to-day project activities of a Project Manager, as well as providing senior support and representation on projects where required Supporting other senior members of staff in project delivery and internal processes Guide and direct project team members to ensure compliance with our company set standards, procedures, and guidelines Support Associate Directors with resource management, fee management and reporting Maintain and support good client working relationships acting as a main point of contact for queries, as necessary Undertake reviews of lessons learnt, implementing changes for future improvements Ensure internal systems are kept updated such as finance and resource trackers and timely sign off of invoices Support in the conflict resolution Internal governance such a reviews of flash reports and senior signatories on approved documents Ensure compliance with client gateways and their governance processes Undertake the production of fee bids with the support of the Bid Team and Associate Directors Actively involved in mentoring and training internal staff and CPD activities Working collaboratively with the client and other consultants Observe Health & Safety provision in the working environment and CDM 2015 regulations including escalating any HSE issues Endeavour to improve our social and environmental impact Qualifications Longstanding experience as a Project Manager within the construction industry Ideally Chartered accreditation with experience post qualification Ability to deliver larger and more complex projects through the whole project lifecycle Support junior members of the team with mentoring and development Development of leadership and management skills Ability to manage fees and assist with fee bids Generate new work through the management of client relations Excellent knowledge of CDM and construction Health & Safety Benefits 33 days holiday (including bank holidays), plus an extra paid day off for your birthday and Christmas shutdown Option to buy or carry over up to 5 additional holiday days annually Private health cover from day one Enhanced maternity, paternity leave Charitable volunteer day Agile working policy Annual discretionary bonus and salary review Company pension scheme Employee Assistance Program Cycle-to-work scheme Access to a wellbeing app and online learning platform Career development, chartership support and training opportunities Internal recruitment referral bonus scheme Fulkers Bailey Russell is now a Certified B Corporation, meeting high standards of social and environmental performance. We're dedicated to fostering a diverse and inclusive workplace - diversity in our team leads to creativity, innovation, and better business outcomes, and we promote equal employment opportunities to all qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Join us and be part of a team that values and celebrates diversity.
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. However, we are currently only recruiting for this role in the UK. About DX DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and many more. Our business has scaled profitably and grown rapidly-tripling annual recurring revenue in the last several years. DX recently closed on its acquisition by Atlassian. By joining Atlassian, we will expand our resources, accelerate growth and R&D, and ultimately deliver greater impact to our customers. About the role We are a team of passionate, 10X performers who are energized by making an impact on our customers and our company. As a CSM, you will be partnering with a small portfolio of DX's Enterprise customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company. You will join a team of collaborative CSMs and reporting to our VP of Customer Experience. Everyone on the team is here to do more than just be a great CSM. We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision making at the company. This is a special opportunity for the right person. At DX, the challenge isn't firefighting or dealing with a buggy product. Our challenge is partnering with customers to ensure DX drives real change and positive impact at their company. Every CSM will have a great supporting cast, allowing you to focus on being proactive and strategic rather than reactive. Key responsibilities Become a product expert and a master of our Customer Success process Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal Effectively coordinate and lead the internal team focused on supporting each customer to ensure our customers get what they need (ProServ, Sales, Support, and Solutions Engineering) Create and maintain a customer success plan, tracking success initiatives Meet targets for net renewal and customer expansion, accurately forecast renewals and track their progress Identify and resolve potential renewal challenges to ensure a high renewal rate Establish DX as a key strategic driver of our prospect's business goals, leading them to integrate DX insights into their company workflows Arrange and conduct Executive and CxO services-related discussions according to the account strategy Discover opportunities for expansion and growth within accounts by identifying potential use cases where DX can support Collaborate closely with all functions of the business to ensure our customers are successful Proactively track and report key account metrics to measure success and identify areas for improvement What we value at DX Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can't control outcomes due to competitors, the economy, decision makers, etc., but what we can control is doing our jobs at the highest level possible. What makes a great fit Customer success management, technical account management, management consulting or account director experience in the Enterprise space. You quietly outwork your peers, you are meticulous and obsessive about details and process You perform at a high level consistently, not in spurts Ability to quickly learn and communicate about technical topics and products Ability to take ownership, work under pressure, and meet deadlines on time Ability to challenge, recommend, and redirect teams, as well as manage customer expectations Excellent presentation, communication (oral & written), and relationship-building skills, across all levels of management Excellent people management skills, including the ability to influence, negotiate, and achieve results through others who are not direct reports Have past startup experience Have past experience working with a technical audience (Platform Engineering, VP Engineering, CTO, CIO) Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn, we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. This role is also eligible for commissions and equity. Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Don't see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
Apr 18, 2026
Full time
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. However, we are currently only recruiting for this role in the UK. About DX DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and many more. Our business has scaled profitably and grown rapidly-tripling annual recurring revenue in the last several years. DX recently closed on its acquisition by Atlassian. By joining Atlassian, we will expand our resources, accelerate growth and R&D, and ultimately deliver greater impact to our customers. About the role We are a team of passionate, 10X performers who are energized by making an impact on our customers and our company. As a CSM, you will be partnering with a small portfolio of DX's Enterprise customers to drive engineering transformation using our platform. In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the program, helping ensure product utilization, business alignment, and that DX is always supporting high-value use cases at the company. You will join a team of collaborative CSMs and reporting to our VP of Customer Experience. Everyone on the team is here to do more than just be a great CSM. We're all working together to build an exceptional customer success function and a generational business, and everyone is extremely close to-and has influence over-important decision making at the company. This is a special opportunity for the right person. At DX, the challenge isn't firefighting or dealing with a buggy product. Our challenge is partnering with customers to ensure DX drives real change and positive impact at their company. Every CSM will have a great supporting cast, allowing you to focus on being proactive and strategic rather than reactive. Key responsibilities Become a product expert and a master of our Customer Success process Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case development and fulfillment) and running the renewal Effectively coordinate and lead the internal team focused on supporting each customer to ensure our customers get what they need (ProServ, Sales, Support, and Solutions Engineering) Create and maintain a customer success plan, tracking success initiatives Meet targets for net renewal and customer expansion, accurately forecast renewals and track their progress Identify and resolve potential renewal challenges to ensure a high renewal rate Establish DX as a key strategic driver of our prospect's business goals, leading them to integrate DX insights into their company workflows Arrange and conduct Executive and CxO services-related discussions according to the account strategy Discover opportunities for expansion and growth within accounts by identifying potential use cases where DX can support Collaborate closely with all functions of the business to ensure our customers are successful Proactively track and report key account metrics to measure success and identify areas for improvement What we value at DX Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can't control outcomes due to competitors, the economy, decision makers, etc., but what we can control is doing our jobs at the highest level possible. What makes a great fit Customer success management, technical account management, management consulting or account director experience in the Enterprise space. You quietly outwork your peers, you are meticulous and obsessive about details and process You perform at a high level consistently, not in spurts Ability to quickly learn and communicate about technical topics and products Ability to take ownership, work under pressure, and meet deadlines on time Ability to challenge, recommend, and redirect teams, as well as manage customer expectations Excellent presentation, communication (oral & written), and relationship-building skills, across all levels of management Excellent people management skills, including the ability to influence, negotiate, and achieve results through others who are not direct reports Have past startup experience Have past experience working with a technical audience (Platform Engineering, VP Engineering, CTO, CIO) Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn, we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. This role is also eligible for commissions and equity. Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Don't see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
Do you have a strong interest in the business world? Do you genuinely enjoy building customer relationships? In this role, you will be responsible for your own client portfolio and interact daily with Heads of Investor Relations and CFOs of listed companies. Modular Finance provides tools for listed companies and financial market players to create efficiency and transparency in the capital markets. We are expanding further in the UK, and we are now looking for another star to join our Customer Success team. About Us We are a stable, fast-growing, and entrepreneurial data and SaaS company within the fintech sector, with around 90 employees. We have a very strong customer focus and strive to always exceed customer expectations. We enjoy a fast pace, freedom with responsibility, and working as a team. New colleagues also have the opportunity to become shareholders and take part in our continued journey. About the Role Our Customer Success team currently consists of 12 colleagues across the Stockholm and London offices, all of whom play a significant role in our business by working daily to strengthen relationships with our most important asset - our customers. As a Customer Success Manager, your vital task is to create and further develop strong client relationships. To succeed, you must become an expert in our products and our customer-related processes. In short, you are the CEO of your own client portfolio. For the right person, there are great opportunities for growth. Your main responsibilities will include: Nurturing and developing our customer relationships End-to-end onboarding of new customers Acting as a bridge for product feedback between customers and the product team Help handling incoming support requests Driving projects independently and collaboratively A Day in the Life of a Customer Success Manager 08.30 - 09.00: Scan the morning news to stay up to date with market events 09.00 - 10.00: Onboarding meeting with a new customer 10.00 - 11.00: Meeting with the product team to sync on updates and test new features to ensure you're comfortable selling and instructing clients 11.00 - 12.00: Training session for a new user at a listed company 12.00 - 13.00: Lunch with colleagues 13.00 - 14.00: Sit in on a colleague's sales meeting with one of your clients 14.00 - 15.00: Project meeting for your own initiative on how to improve our onboarding structure 15.00 - 17.00: Review and follow-up on active integration processes 17.00 - 17.30: Answering customer questions Your Profile To succeed in this role, you need: A few years of experience in account management or a similar role (Customer Success Manager/Account Executive/Key Account Manager), preferably within SaaS. Excellent communication and presenting skills Genuine interest in the stock market and finance industry To thrive, you should be structured, take ownership of your work, and ensure tasks are completed on time. You have a customer centric mindset and are passionate about delivering the best possible service. You are a good listener, solution oriented, down to earth, and possess strong social skills. You enjoy working in a fast paced environment, both independently and as part of a team. What We Offer A workplace that promotes learning and knowledge sharing within our field. Fast growth with excellent opportunities for professional development for the right person. A strong team spirit and joint company activities, such as "after-works" and larger events. A stable company with competitive salary and health insurance Equity/ownership in Modular Finance after the completed probationary period. Terms: Permanent position with an initial 6-month probationary period Start date: As soon as possible Location: London We apply a hybrid model with the majority of the week in the office. Occasional travel to our headquarters in Stockholm may be required. Note that your employment is conditional upon you being legally entitled to live and work in the UK.
Apr 18, 2026
Full time
Do you have a strong interest in the business world? Do you genuinely enjoy building customer relationships? In this role, you will be responsible for your own client portfolio and interact daily with Heads of Investor Relations and CFOs of listed companies. Modular Finance provides tools for listed companies and financial market players to create efficiency and transparency in the capital markets. We are expanding further in the UK, and we are now looking for another star to join our Customer Success team. About Us We are a stable, fast-growing, and entrepreneurial data and SaaS company within the fintech sector, with around 90 employees. We have a very strong customer focus and strive to always exceed customer expectations. We enjoy a fast pace, freedom with responsibility, and working as a team. New colleagues also have the opportunity to become shareholders and take part in our continued journey. About the Role Our Customer Success team currently consists of 12 colleagues across the Stockholm and London offices, all of whom play a significant role in our business by working daily to strengthen relationships with our most important asset - our customers. As a Customer Success Manager, your vital task is to create and further develop strong client relationships. To succeed, you must become an expert in our products and our customer-related processes. In short, you are the CEO of your own client portfolio. For the right person, there are great opportunities for growth. Your main responsibilities will include: Nurturing and developing our customer relationships End-to-end onboarding of new customers Acting as a bridge for product feedback between customers and the product team Help handling incoming support requests Driving projects independently and collaboratively A Day in the Life of a Customer Success Manager 08.30 - 09.00: Scan the morning news to stay up to date with market events 09.00 - 10.00: Onboarding meeting with a new customer 10.00 - 11.00: Meeting with the product team to sync on updates and test new features to ensure you're comfortable selling and instructing clients 11.00 - 12.00: Training session for a new user at a listed company 12.00 - 13.00: Lunch with colleagues 13.00 - 14.00: Sit in on a colleague's sales meeting with one of your clients 14.00 - 15.00: Project meeting for your own initiative on how to improve our onboarding structure 15.00 - 17.00: Review and follow-up on active integration processes 17.00 - 17.30: Answering customer questions Your Profile To succeed in this role, you need: A few years of experience in account management or a similar role (Customer Success Manager/Account Executive/Key Account Manager), preferably within SaaS. Excellent communication and presenting skills Genuine interest in the stock market and finance industry To thrive, you should be structured, take ownership of your work, and ensure tasks are completed on time. You have a customer centric mindset and are passionate about delivering the best possible service. You are a good listener, solution oriented, down to earth, and possess strong social skills. You enjoy working in a fast paced environment, both independently and as part of a team. What We Offer A workplace that promotes learning and knowledge sharing within our field. Fast growth with excellent opportunities for professional development for the right person. A strong team spirit and joint company activities, such as "after-works" and larger events. A stable company with competitive salary and health insurance Equity/ownership in Modular Finance after the completed probationary period. Terms: Permanent position with an initial 6-month probationary period Start date: As soon as possible Location: London We apply a hybrid model with the majority of the week in the office. Occasional travel to our headquarters in Stockholm may be required. Note that your employment is conditional upon you being legally entitled to live and work in the UK.
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Job Description & Responsibilities As this is a newly created role within a new function, the successful candidate will need to be a hands-on individual who can work collaboratively across Legal & Compliance, Finance, Tax, and the broader business to help implement a strategy set by senior leadership. The role will support the development of a consistent and scalable operating model for European corporate governance activities, with a focus on improving execution, strengthening governance, and driving greater efficiency. In addition, the individual will oversee the day-to-day delivery of European company secretarial and entity management activities, working closely with both internal stakeholders and external service providers. Examples of the work covered include: Providing Oversight and Strategic Advice on Corporate Governance Matters Support the execution and ongoing development of the Company Secretarial function across the EMEA region Oversee day-to-day entity management and related corporate governance activities across EMEA Manage external service providers delivering company secretarial and other entity management services, and monitor the quality and consistency of their support. Conduct regular reviews of entity management frameworks, governance processes, and service delivery arrangements to identify opportunities for improvement. Lead budgeting and benchmarking exercises and, in collaboration with relevant internal stakeholders, support the review and testing of systems, processes, and controls. Provide strategic input on systems, processes, and potential technology solutions to enhance governance, improve operational effectiveness, and deliver financial efficiencies. Act as the EMEA escalation point for entity management matters and documentation execution issues. General Serve as a key point of contact on entity management and corporate governance matters for the EMEA CoSec team, as well as Finance, Tax, and global entity management stakeholders. Support the coordination of EMEA house quarterly board meetings and related governance deliverables. Project manage new entity management and corporate governance initiatives across the region. Provide support on ad hoc and time-sensitive transactions where entity management input is required.Based in London, the successful applicant will support the Blackstone EMEA offices as part of the Legal & Compliance team. This is an exciting opportunity for a bright, ambitious, hard-working individual.Ideally, the individual would possess the following skill sets: 5+ years of entity management and company secretarial work with a leading service provider or at a leading asset manager or financial institution Ability to manage variety of stakeholders Excellent written and spoken English language skills required International experience preferredBlackstone seeks to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavors. In addition to the qualifications outlined above, the successful candidate should have strong communication skills, a demonstrated ability to write effectively, and a desire to work in a team environment, often under pressure. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected category. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Apr 18, 2026
Full time
Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at . on and . Job Description & Responsibilities As this is a newly created role within a new function, the successful candidate will need to be a hands-on individual who can work collaboratively across Legal & Compliance, Finance, Tax, and the broader business to help implement a strategy set by senior leadership. The role will support the development of a consistent and scalable operating model for European corporate governance activities, with a focus on improving execution, strengthening governance, and driving greater efficiency. In addition, the individual will oversee the day-to-day delivery of European company secretarial and entity management activities, working closely with both internal stakeholders and external service providers. Examples of the work covered include: Providing Oversight and Strategic Advice on Corporate Governance Matters Support the execution and ongoing development of the Company Secretarial function across the EMEA region Oversee day-to-day entity management and related corporate governance activities across EMEA Manage external service providers delivering company secretarial and other entity management services, and monitor the quality and consistency of their support. Conduct regular reviews of entity management frameworks, governance processes, and service delivery arrangements to identify opportunities for improvement. Lead budgeting and benchmarking exercises and, in collaboration with relevant internal stakeholders, support the review and testing of systems, processes, and controls. Provide strategic input on systems, processes, and potential technology solutions to enhance governance, improve operational effectiveness, and deliver financial efficiencies. Act as the EMEA escalation point for entity management matters and documentation execution issues. General Serve as a key point of contact on entity management and corporate governance matters for the EMEA CoSec team, as well as Finance, Tax, and global entity management stakeholders. Support the coordination of EMEA house quarterly board meetings and related governance deliverables. Project manage new entity management and corporate governance initiatives across the region. Provide support on ad hoc and time-sensitive transactions where entity management input is required.Based in London, the successful applicant will support the Blackstone EMEA offices as part of the Legal & Compliance team. This is an exciting opportunity for a bright, ambitious, hard-working individual.Ideally, the individual would possess the following skill sets: 5+ years of entity management and company secretarial work with a leading service provider or at a leading asset manager or financial institution Ability to manage variety of stakeholders Excellent written and spoken English language skills required International experience preferredBlackstone seeks to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavors. In addition to the qualifications outlined above, the successful candidate should have strong communication skills, a demonstrated ability to write effectively, and a desire to work in a team environment, often under pressure. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected category. The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.If you need a reasonable accommodation to complete your application, please contact Human Resources at (US), (0) (EMEA) or (APAC).Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials. Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions. To submit your application please complete the form below. Fields marked with a red asterisk must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.
Fire Alarm Account Manager Salary: C.£55,000 basic with £75,000 OTE + 33 Days Holidays, etc Location: South East England (e.g., London, Surrey, Sussex, Kent, Berkshire, Buckinghamshire, Essex, Middlesex or similar places you could live for South) About Us: We are dedicated to connecting top talent with the best opportunities in the market and are seeking a Fire Alarm Account Manager or Business Development Manager keen to account manage for our client who has successful team and too many clients and so this opportunity exists to develop fire alarm sales. Role Overview: We are seeking a dynamic and experienced Fire Alarm Account Manager/ Key Account Manager/ Regional Account Manager or National Account Manager to join our clients team and we are flexible on location to find a Fire Alarm Sales person with right attitude and ability to develop national account, key account or regional accounts. The ideal candidate will be responsible for managing and growing client accounts, ensuring the highest level of customer satisfaction, and driving sales within the designated regions as fire service sales, National Account Manager alongside good team Key Responsibilities: if you have been Major Account Manager/ National Account Manager - Fire Service Sales/ Fire system Sales/ Fire Alarm Sales or Fire and Security Sales - for this Fire Account Managers role in South East Develop and maintain strong relationships with existing national clients. Identify and pursue new business opportunities within fire alarm sector. Provide expert advice and solutions to clients regarding fire alarm systems). You will have design support, so don't need to be totally technical however MUST have sold Fire Detection before) Prepare and present proposals, quotes, and contracts to clients. Achieve and exceed sales targets and KPIs and get commission for doing it. Collaborate with internal teams to ensure seamless service delivery. Stay updated on industry trends, products, and competitors. Requirements: if you have been Account Manager - Fire Alarm Proven experience in account management within the fire alarm or or Fire and security industry. Strong sales and negotiation skills. Excellent communication and interpersonal abilities. Willingness to travel within to south east to client sites Valid driving license. What We Offer: if you have been Major Account Manager - Fire Alarm c. £55k salary with excellent OTE potential. £75k realistic if you have sold fire systems/ been fire alarm account management Others in team are overachieving targets and so join success Comprehensive benefits package including 24+ days holiday. Opportunities for professional growth and development. Supportive and collaborative work environment. Full permanent benefits Supportive team and design support Leads and given accounts How to Apply: If you are passionate about the fire alarm industry and have a proven track record in Fire Alarm account management, we would love to hear from you. Please send your CV, call directly or apply through our website.
Apr 18, 2026
Full time
Fire Alarm Account Manager Salary: C.£55,000 basic with £75,000 OTE + 33 Days Holidays, etc Location: South East England (e.g., London, Surrey, Sussex, Kent, Berkshire, Buckinghamshire, Essex, Middlesex or similar places you could live for South) About Us: We are dedicated to connecting top talent with the best opportunities in the market and are seeking a Fire Alarm Account Manager or Business Development Manager keen to account manage for our client who has successful team and too many clients and so this opportunity exists to develop fire alarm sales. Role Overview: We are seeking a dynamic and experienced Fire Alarm Account Manager/ Key Account Manager/ Regional Account Manager or National Account Manager to join our clients team and we are flexible on location to find a Fire Alarm Sales person with right attitude and ability to develop national account, key account or regional accounts. The ideal candidate will be responsible for managing and growing client accounts, ensuring the highest level of customer satisfaction, and driving sales within the designated regions as fire service sales, National Account Manager alongside good team Key Responsibilities: if you have been Major Account Manager/ National Account Manager - Fire Service Sales/ Fire system Sales/ Fire Alarm Sales or Fire and Security Sales - for this Fire Account Managers role in South East Develop and maintain strong relationships with existing national clients. Identify and pursue new business opportunities within fire alarm sector. Provide expert advice and solutions to clients regarding fire alarm systems). You will have design support, so don't need to be totally technical however MUST have sold Fire Detection before) Prepare and present proposals, quotes, and contracts to clients. Achieve and exceed sales targets and KPIs and get commission for doing it. Collaborate with internal teams to ensure seamless service delivery. Stay updated on industry trends, products, and competitors. Requirements: if you have been Account Manager - Fire Alarm Proven experience in account management within the fire alarm or or Fire and security industry. Strong sales and negotiation skills. Excellent communication and interpersonal abilities. Willingness to travel within to south east to client sites Valid driving license. What We Offer: if you have been Major Account Manager - Fire Alarm c. £55k salary with excellent OTE potential. £75k realistic if you have sold fire systems/ been fire alarm account management Others in team are overachieving targets and so join success Comprehensive benefits package including 24+ days holiday. Opportunities for professional growth and development. Supportive and collaborative work environment. Full permanent benefits Supportive team and design support Leads and given accounts How to Apply: If you are passionate about the fire alarm industry and have a proven track record in Fire Alarm account management, we would love to hear from you. Please send your CV, call directly or apply through our website.
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: Each and every role throughout our organisation makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. ABOUT THE ROLE As Industrial Market Sector Director you will have the opportunity to identify and develop project opportunities, serve as a pursuit champion, and act as a resource for HDR pursuits. You will be responsible for assessing the areas marketplace and determining the best business approach to win and secure contracts. PRIMARY OBJECTIVE Serve as overall lead by setting vision and direction for implementation of firm's strategy to expand and provide services to associated market sector. Facilitate development and implementation of sector business strategies and operating plans across the firm in coordination with business group leadership, operational leadership, client managers and business class directors. RESPONSIBILITES Have a focus on client management and development, serving as a client manager and project manager for future assignments and pursuits with key clients in the area. Serve as the Client Manager for selected key clients within the region, and be active and visible in the industry. Promote the marketing and delivery of all HDR services to clients while working with our client managers. Work with Business Group Managers on development and delivery of area and department market sector initiatives. Support selected pursuits through client relationship development and/or through development of strategy and participation in pursuit activities. Participate in industry associations and serve as a company role model in business and community organisations. Identify key investments (acquisitions and technology) that will maintain or drive HDR into industry leadership position. Develop relationships with industry counterparts in other consulting organizations. Develop relationships with senior leadership in key client organisations. The position will seek opportunities to enhance our practices so that we will best perform within the marketplace to win new work and to provide opportunities for staff growth and development. Work with the Business Class Directors and practice groups to drive technical excellence and coordinate technical staff to support the program and marketing efforts. Lead the area in identifying needs and opportunities for new and improved technical services and products so as to maximize the depth, effectiveness and efficiency of the practice. Work with the Market Sector Directors to coordinate staffing/recruiting plans for key hires and assist local leadership as necessary with local hires. Identify resource gaps and support talent management and recruiting. The position will assist the Area Business Group Managers to deliver services within the commercial real estate sector. Key responsibilities consist of helping to drive client management, monitoring and taking action regarding market sector profit and loss, ensuring project delivery and supporting the QA/QC program. Facilitate cooperation and eliminate hurdles and barriers to success. Work with area business group leadership to implement process improvements and leverage work sharing to meet or exceed planned goals. Be aware of staff workload and facilitate work sharing within the commercial real estate sector; promote effective use of company resources and assist in applying key staff/expertise to projects. Assist with contract review on key projects to help ensure risk management, proper staffing, quality reviews and resolution of claims. Promote Quality Assurance/Quality Control; work with business class and area leadership to assist the local programs with key technical expertise to support marketing and project activities. Facilitate development and dissemination of "lessons learned". Take on Project Management Assignments that make sense for this leadership role. PREFERRED QUALIFICATIONS Bachelor's degree in Engineering, Architecture, Science or related field. Proven ability to develop and maintain clients in consulting industry. Excellent written and verbal communication skills. Work cooperatively within the HDR Matrix, diverse teams, regional, department, technical managers and project staff. Committed to quality, continuous improvement and HDR values. Experienced in development and management of strategic marketing programs for planning and/or engineering services. Experienced in development and management of a wide range of client relationships and specific program and/or project pursuits. Experienced in overall staff development to include recruiting, career path and professional growth. Experienced with industry associations and maintains a visible profile in the market sector. Ability to work cooperatively with Regional Market Sector Directors, Market Sector Directors, Business Class Directors, Regional Business Group Directors, Area Business Group Managers, Area Marketing Managers and Area Managers. Demonstrated commitment to HDR values. An attitude and commitment to being an active participant of our employee owned culture is a must. A passion and commitment to growing and establishing HDR in the Industrial Sector. A track record in the Industrial Sector that encompasses manufacturing, processing, and construction of goods. Required Qualifications Bachelor's degree in Engineering or closely related field. A minimum of 12 years industry experience including leadership. Strong written and verbal communication skills. Strong skills in client management, client development and a documented history of growing/leading a practice. Strong business skills; specifically handling budgets, staff and operational issues. Strong ability to analyze the marketplace and strategically position HDR. An attitude and commitment to being an active participant of our employee owned culture is a must. WHAT WE BELIEVE HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. OUR COMMITMENT As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. PRIMARY LOCATION United Kingdom-England-London OTHER LOCATIONS United Kingdom-Scotland-Glasgow SCHEDULE Full-time EMPLOYEE STATUS Regular BusinessClass : Program Management JOB POSTING Mar 17, 2026 EMPLOYMENT EQUITY At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employee. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
Apr 18, 2026
Full time
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Watch Our Story: Each and every role throughout our organisation makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. ABOUT THE ROLE As Industrial Market Sector Director you will have the opportunity to identify and develop project opportunities, serve as a pursuit champion, and act as a resource for HDR pursuits. You will be responsible for assessing the areas marketplace and determining the best business approach to win and secure contracts. PRIMARY OBJECTIVE Serve as overall lead by setting vision and direction for implementation of firm's strategy to expand and provide services to associated market sector. Facilitate development and implementation of sector business strategies and operating plans across the firm in coordination with business group leadership, operational leadership, client managers and business class directors. RESPONSIBILITES Have a focus on client management and development, serving as a client manager and project manager for future assignments and pursuits with key clients in the area. Serve as the Client Manager for selected key clients within the region, and be active and visible in the industry. Promote the marketing and delivery of all HDR services to clients while working with our client managers. Work with Business Group Managers on development and delivery of area and department market sector initiatives. Support selected pursuits through client relationship development and/or through development of strategy and participation in pursuit activities. Participate in industry associations and serve as a company role model in business and community organisations. Identify key investments (acquisitions and technology) that will maintain or drive HDR into industry leadership position. Develop relationships with industry counterparts in other consulting organizations. Develop relationships with senior leadership in key client organisations. The position will seek opportunities to enhance our practices so that we will best perform within the marketplace to win new work and to provide opportunities for staff growth and development. Work with the Business Class Directors and practice groups to drive technical excellence and coordinate technical staff to support the program and marketing efforts. Lead the area in identifying needs and opportunities for new and improved technical services and products so as to maximize the depth, effectiveness and efficiency of the practice. Work with the Market Sector Directors to coordinate staffing/recruiting plans for key hires and assist local leadership as necessary with local hires. Identify resource gaps and support talent management and recruiting. The position will assist the Area Business Group Managers to deliver services within the commercial real estate sector. Key responsibilities consist of helping to drive client management, monitoring and taking action regarding market sector profit and loss, ensuring project delivery and supporting the QA/QC program. Facilitate cooperation and eliminate hurdles and barriers to success. Work with area business group leadership to implement process improvements and leverage work sharing to meet or exceed planned goals. Be aware of staff workload and facilitate work sharing within the commercial real estate sector; promote effective use of company resources and assist in applying key staff/expertise to projects. Assist with contract review on key projects to help ensure risk management, proper staffing, quality reviews and resolution of claims. Promote Quality Assurance/Quality Control; work with business class and area leadership to assist the local programs with key technical expertise to support marketing and project activities. Facilitate development and dissemination of "lessons learned". Take on Project Management Assignments that make sense for this leadership role. PREFERRED QUALIFICATIONS Bachelor's degree in Engineering, Architecture, Science or related field. Proven ability to develop and maintain clients in consulting industry. Excellent written and verbal communication skills. Work cooperatively within the HDR Matrix, diverse teams, regional, department, technical managers and project staff. Committed to quality, continuous improvement and HDR values. Experienced in development and management of strategic marketing programs for planning and/or engineering services. Experienced in development and management of a wide range of client relationships and specific program and/or project pursuits. Experienced in overall staff development to include recruiting, career path and professional growth. Experienced with industry associations and maintains a visible profile in the market sector. Ability to work cooperatively with Regional Market Sector Directors, Market Sector Directors, Business Class Directors, Regional Business Group Directors, Area Business Group Managers, Area Marketing Managers and Area Managers. Demonstrated commitment to HDR values. An attitude and commitment to being an active participant of our employee owned culture is a must. A passion and commitment to growing and establishing HDR in the Industrial Sector. A track record in the Industrial Sector that encompasses manufacturing, processing, and construction of goods. Required Qualifications Bachelor's degree in Engineering or closely related field. A minimum of 12 years industry experience including leadership. Strong written and verbal communication skills. Strong skills in client management, client development and a documented history of growing/leading a practice. Strong business skills; specifically handling budgets, staff and operational issues. Strong ability to analyze the marketplace and strategically position HDR. An attitude and commitment to being an active participant of our employee owned culture is a must. WHAT WE BELIEVE HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. OUR COMMITMENT As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees. PRIMARY LOCATION United Kingdom-England-London OTHER LOCATIONS United Kingdom-Scotland-Glasgow SCHEDULE Full-time EMPLOYEE STATUS Regular BusinessClass : Program Management JOB POSTING Mar 17, 2026 EMPLOYMENT EQUITY At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employee. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records. Ready to learn more? Let's work together to make great things possible. We design solutions to the world's greatest challenges. We're always looking for great talent to join our global teams.
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? We re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact. What does this role do? As Digital Product Manager, you'll: lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development, collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals, manage, coach and develop a Digital Product Officer, ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement. Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams. Could this be you? We re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture. About Dogs Trust We love dogs. That s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It s what we ve been doing since 1891 and how we ve grown to become the UK s leading dog charity, helping 12,000 loyal friends find their forever homes every year. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Apr 18, 2026
Full time
Are you a strategic and hands-on digital leader ready to shape the future of our digital landscape and improve the experience for dogs and the people who care for them? We re looking for a Digital Product Manager to lead the end-to-end delivery of large and complex digital products that meet user needs and drive organisational impact. What does this role do? As Digital Product Manager, you'll: lead the discovery, design and delivery of new digital products, managing complex builds, integrations and user centred, data driven development, collaborate across teams and with external partners to ensure smooth delivery, strong user journeys and alignment with the live website and wider directorate goals, manage, coach and develop a Digital Product Officer, ensure strong governance, accessibility and data protection compliance, and use performance insights to drive continuous improvement. Interviews for this role are provisionally scheduled for 7th and 8th May 2026 and will take place on Teams. Could this be you? We re looking for someone with proven digital product management experience, strong UX and agile understanding, confidence in project planning, and the ability to collaborate across diverse teams. You ll use data to inform decisions, have experience supporting or managing others, with the ability to cultivate a supportive, high-performing team culture. About Dogs Trust We love dogs. That s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It s what we ve been doing since 1891 and how we ve grown to become the UK s leading dog charity, helping 12,000 loyal friends find their forever homes every year. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
THE COMPANY Our client is a full-service video production company with roots in live broadcast, creating engaging and high-impact content for well-known global brands. They combine creative thinking with strong organisational discipline, delivering ambitious projects in a collaborative, energetic environment. THE ROLE As Business Development Manager, you will take ownership of driving revenue growth by identifying opportunities, building relationships, and positioning the company's creative offering in a competitive market. You'll sit at the centre of commercial activity. Translating client needs into compelling proposals and working closely with internal production and engineering teams to bring ideas to life. Key responsibilities include: Developing and executing a clear go-to-market and sales strategy Identifying, qualifying and converting new business opportunities Building and nurturing long-term client relationships Leading discovery calls and meetings to understand client needs Collaborating with internal teams to shape solutions, quotes and proposals Pitching creative ideas and services to clients Negotiating commercial terms and closing deals Tracking pipeline, sales performance and market insights Identifying emerging trends and opportunities within the industry THE PERSON You will be a commercially driven individual with a genuine passion for content and storytelling, and a strong belief in the power of video. You'll be confident leading conversations with clients, comfortable selling creative solutions, and motivated by hitting and exceeding targets. Key requirements: Proven experience in a business development or sales role within a creative, media or production environment Strong track record of delivering against sales targets Excellent communication and relationship-building skills Confident running client meetings and presenting ideas Commercially astute with strong negotiation skills Organised, proactive and able to manage multiple opportunities simultaneously A collaborative mindset and desire to contribute to a growing business Desirable: Experience creating or contributing to visual proposals Experience managing or mentoring others Familiarity with Adobe Creative Suite NEXT STEP If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply online attaching your CV in WORD format. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight strives to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. To learn more about Searchlight, see: .
Apr 18, 2026
Full time
THE COMPANY Our client is a full-service video production company with roots in live broadcast, creating engaging and high-impact content for well-known global brands. They combine creative thinking with strong organisational discipline, delivering ambitious projects in a collaborative, energetic environment. THE ROLE As Business Development Manager, you will take ownership of driving revenue growth by identifying opportunities, building relationships, and positioning the company's creative offering in a competitive market. You'll sit at the centre of commercial activity. Translating client needs into compelling proposals and working closely with internal production and engineering teams to bring ideas to life. Key responsibilities include: Developing and executing a clear go-to-market and sales strategy Identifying, qualifying and converting new business opportunities Building and nurturing long-term client relationships Leading discovery calls and meetings to understand client needs Collaborating with internal teams to shape solutions, quotes and proposals Pitching creative ideas and services to clients Negotiating commercial terms and closing deals Tracking pipeline, sales performance and market insights Identifying emerging trends and opportunities within the industry THE PERSON You will be a commercially driven individual with a genuine passion for content and storytelling, and a strong belief in the power of video. You'll be confident leading conversations with clients, comfortable selling creative solutions, and motivated by hitting and exceeding targets. Key requirements: Proven experience in a business development or sales role within a creative, media or production environment Strong track record of delivering against sales targets Excellent communication and relationship-building skills Confident running client meetings and presenting ideas Commercially astute with strong negotiation skills Organised, proactive and able to manage multiple opportunities simultaneously A collaborative mindset and desire to contribute to a growing business Desirable: Experience creating or contributing to visual proposals Experience managing or mentoring others Familiarity with Adobe Creative Suite NEXT STEP If your skills & experience fit the above requirements and you would like to talk to us about this role, please apply online attaching your CV in WORD format. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight strives to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. To learn more about Searchlight, see: .
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 18, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Senior Manager. Technology Due Diligence and Value Creation London. Hybrid £95,000 to £110,000 What You'll Do Lead technology due diligence projects for corporate and private equity clients across buy side, sell side, IPO and refinancing. Assess AI capability, data maturity, architecture, security and wider technology strategy within target organisations. Identify value creation opportunities including synergies, operational efficiencies, AI-led automation and digital revenue potential. Build detailed technology change and implementation plans linked directly to financial outcomes. Run multi-disciplinary project workstreams, manage timelines and oversee the production of high-quality client deliverables. Present clear findings and recommendations to senior stakeholders, including C-suite decision makers. Mentor and support junior team members and contribute to practice development, proposals and thought leadership. Produce integration and separation plans, TSAs and SteerCo packs for complex transactions. What You'll Bring Strong experience delivering technology due diligence in a consulting or corporate environment. Exposure to AI, cloud, SaaS or digital transformation programmes. Solid understanding of the M&A lifecycle and experience working on complex transactions. Programme or transformation management capability, with confidence running multiple workstreams. Strong analytical skills and the ability to challenge assumptions with evidence. Excellent communication and presentation skills, comfortable engaging senior stakeholders. Proven record of leading teams and delivering high-pressure projects at pace. Why You Should Apply You'll work on large, complex and high-profile transactions with a blend of corporate and private equity exposure. The work is varied, commercially focused and offers clear progression into senior leadership. You'll join a high-performing team where you can deepen your expertise across technology, AI and value creation while developing your consulting toolkit. Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Apr 18, 2026
Full time
Senior Manager. Technology Due Diligence and Value Creation London. Hybrid £95,000 to £110,000 What You'll Do Lead technology due diligence projects for corporate and private equity clients across buy side, sell side, IPO and refinancing. Assess AI capability, data maturity, architecture, security and wider technology strategy within target organisations. Identify value creation opportunities including synergies, operational efficiencies, AI-led automation and digital revenue potential. Build detailed technology change and implementation plans linked directly to financial outcomes. Run multi-disciplinary project workstreams, manage timelines and oversee the production of high-quality client deliverables. Present clear findings and recommendations to senior stakeholders, including C-suite decision makers. Mentor and support junior team members and contribute to practice development, proposals and thought leadership. Produce integration and separation plans, TSAs and SteerCo packs for complex transactions. What You'll Bring Strong experience delivering technology due diligence in a consulting or corporate environment. Exposure to AI, cloud, SaaS or digital transformation programmes. Solid understanding of the M&A lifecycle and experience working on complex transactions. Programme or transformation management capability, with confidence running multiple workstreams. Strong analytical skills and the ability to challenge assumptions with evidence. Excellent communication and presentation skills, comfortable engaging senior stakeholders. Proven record of leading teams and delivering high-pressure projects at pace. Why You Should Apply You'll work on large, complex and high-profile transactions with a blend of corporate and private equity exposure. The work is varied, commercially focused and offers clear progression into senior leadership. You'll join a high-performing team where you can deepen your expertise across technology, AI and value creation while developing your consulting toolkit. Ready to Apply? Contact Lewis Allen to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities!
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager Location: Based in Luton. Unfortunately this service has no step free access. Salary: £28,700 (Annual) Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers. About the Role We are seeking a Deputy Service Manager to support the Service Manager in leading our residential based service which is based in Luton. Penrose Women's Luton SHAP support women who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. The team supports our women to create a safe, secure, and nurturing environment to create a space where they can call home. They provide person-centred care and support to help them overcome personal challenges and rebuild their lives for brighter futures. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development. Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions. Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents. Ensure Risk Management processes and policies are followed within the service. Property and housing management, ensuring accommodation standards, timely maintenance and reporting. Striving to ensure excellence and quality in our service delivery. Financial Management of service budget with cost saving mechanisms. About You We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the trauma and challenges that women face within the service including exclusion. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. Due to the nature of the service, it is an occupational requirement that the postholder is female. Previous experience in supporting individuals in a similar capacity or managing a service which supports residents who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. Ability to provide high quality support and line management to staff. Ability to motivate and empower a team to achieve KPI's Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service. Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries. Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency. IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency. Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Apr 18, 2026
Full time
Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager Location: Based in Luton. Unfortunately this service has no step free access. Salary: £28,700 (Annual) Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers. About the Role We are seeking a Deputy Service Manager to support the Service Manager in leading our residential based service which is based in Luton. Penrose Women's Luton SHAP support women who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. The team supports our women to create a safe, secure, and nurturing environment to create a space where they can call home. They provide person-centred care and support to help them overcome personal challenges and rebuild their lives for brighter futures. In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. Key Responsibilities Include: Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development. Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions. Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents. Ensure Risk Management processes and policies are followed within the service. Property and housing management, ensuring accommodation standards, timely maintenance and reporting. Striving to ensure excellence and quality in our service delivery. Financial Management of service budget with cost saving mechanisms. About You We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the trauma and challenges that women face within the service including exclusion. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. Due to the nature of the service, it is an occupational requirement that the postholder is female. Previous experience in supporting individuals in a similar capacity or managing a service which supports residents who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. Ability to provide high quality support and line management to staff. Ability to motivate and empower a team to achieve KPI's Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service. Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries. Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency. IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software. Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency. Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Purpose The Chapter Lead, AI Product Management, will oversee the strategic direction and execution of product management activities across AI Stream. This role involves fostering innovation and ensuring the delivery of exceptional product experiences. Leading a team of product managers, the Chapter Lead ensures AI products meet customer needs and market demands. Collaborating cross-functionally, the Chapter Lead will ensure products align with Olympus's ecosystem vision and contribute to sustainable growth. The role has global responsibility across all AI development sites (London, Tokyo, etc.). Duties and Responsibilities The role includes setting the strategic direction for product management, leading the development of product strategies, and ensuring these align with organisational objectives. Responsibilities include overseeing the product lifecycle, from inception to launch, and fostering a customer centric approach to product development. Conduct regular assessments of the quality of deliverables produced by Chapter members to ensure they meet organisational standards. Ensures close alignment with the AI Stream Leads and other New Product Development Leads in the Olysense Ecosystem to identify and manage dependencies among products. Supervisor Responsibilities The Chapter Lead manages a team of product managers, guiding talent management activities including recruitment, development, and performance evaluation. The role emphasises coaching team members to align product management practices with business strategy and customer insights. Strategic Leadership In collaboration with other chapter leads and the AI Stream leadership team, the Chapter Lead will contribute to strategic initiatives by driving innovation in product management and aligning product strategies with Olympus's overarching goals. Primary Duties and Responsibilities Product Vision Lead the development and articulation of a cohesive vision and strategy for the product management chapter. Collaborate with design, engineering, and cross functional teams to align product strategies with business objectives. Oversee the creation and management of actionable product roadmaps, ensuring alignment with overarching platform governance. Continuously communicate with stakeholders to maintain vision and alignment to the platform roadmap. Stay updated with industry trends, best practices, and emerging technologies. Ensure development and delivery timelines are met by working closely with development teams. Conduct risk and quality management assessments at a chapter level. Product Backlog Management Oversee the creation and maintenance of product backlogs, ensuring alignment with broader business objectives. Map out dependencies to develop realistic and efficient plans. Monitor progress and ensure project KPIs, schedules, and budgets are respected. Engage with business stakeholders to collect requirements and present ideas for testing and further development. Development Oversight Coordinate all stages of product creation, including design and development. Monitor and evaluate product progress, identifying areas for improvement. Prepare and maintain product documentation (user and technical). Develop user stories that articulate end user needs and leverage these to improve overall product outcomes. Plan and prepare roll out, coordinating key stakeholders for project roll out where necessary. Support and engage in change management activities related to the product. People Management Lead, motivate, and develop the product managers, ensuring alignment with the organisation's vision and cultivating a high performance, customer focused culture. Mentor and guide team members, conducting performance evaluations and providing constructive feedback to support professional growth. Manage performance by setting clear objectives and responsibilities aligned with organisational OKRs, and monitoring progress. Promote a user centric and innovative approach to product management, ensuring all product strategies deliver exceptional value and meet customer expectations. Encourage continuous learning and professional development within the team, supporting career advancement, skill enhancement and a growth mindset. Supervisor Responsibilities This position will oversee 3-5 direct reports who will work within various squads and will provide technical guidance to an additional group of contract resources. Competencies Technical Competencies Oversee the full product lifecycle to meet customer/user needs and achieve financial targets. Conduct thorough assessments to identify market trends and customer insights to inform strategic decisions. Utilise analytics and data interpretation to drive product strategy and improve user engagement. Evaluate product performance metrics to ensure alignment with business objectives and financial targets. Implement and oversee agile frameworks to enhance product development efficiency and adaptability. Collaborate effectively with technical teams to ensure the feasibility and alignment of product initiatives. Other Competencies Consistently achieve results, even under tough circumstances. Make good and timely decisions that keep the organisation moving forward. Anticipate and balance the needs of multiple stakeholders. Build partnerships and work collaboratively with others to meet shared objectives. Gain the confidence and trust of others through honesty, integrity, and authenticity. Additional Competency Adapt approach and demeanour in real time to match shifting demands
Apr 18, 2026
Full time
Purpose The Chapter Lead, AI Product Management, will oversee the strategic direction and execution of product management activities across AI Stream. This role involves fostering innovation and ensuring the delivery of exceptional product experiences. Leading a team of product managers, the Chapter Lead ensures AI products meet customer needs and market demands. Collaborating cross-functionally, the Chapter Lead will ensure products align with Olympus's ecosystem vision and contribute to sustainable growth. The role has global responsibility across all AI development sites (London, Tokyo, etc.). Duties and Responsibilities The role includes setting the strategic direction for product management, leading the development of product strategies, and ensuring these align with organisational objectives. Responsibilities include overseeing the product lifecycle, from inception to launch, and fostering a customer centric approach to product development. Conduct regular assessments of the quality of deliverables produced by Chapter members to ensure they meet organisational standards. Ensures close alignment with the AI Stream Leads and other New Product Development Leads in the Olysense Ecosystem to identify and manage dependencies among products. Supervisor Responsibilities The Chapter Lead manages a team of product managers, guiding talent management activities including recruitment, development, and performance evaluation. The role emphasises coaching team members to align product management practices with business strategy and customer insights. Strategic Leadership In collaboration with other chapter leads and the AI Stream leadership team, the Chapter Lead will contribute to strategic initiatives by driving innovation in product management and aligning product strategies with Olympus's overarching goals. Primary Duties and Responsibilities Product Vision Lead the development and articulation of a cohesive vision and strategy for the product management chapter. Collaborate with design, engineering, and cross functional teams to align product strategies with business objectives. Oversee the creation and management of actionable product roadmaps, ensuring alignment with overarching platform governance. Continuously communicate with stakeholders to maintain vision and alignment to the platform roadmap. Stay updated with industry trends, best practices, and emerging technologies. Ensure development and delivery timelines are met by working closely with development teams. Conduct risk and quality management assessments at a chapter level. Product Backlog Management Oversee the creation and maintenance of product backlogs, ensuring alignment with broader business objectives. Map out dependencies to develop realistic and efficient plans. Monitor progress and ensure project KPIs, schedules, and budgets are respected. Engage with business stakeholders to collect requirements and present ideas for testing and further development. Development Oversight Coordinate all stages of product creation, including design and development. Monitor and evaluate product progress, identifying areas for improvement. Prepare and maintain product documentation (user and technical). Develop user stories that articulate end user needs and leverage these to improve overall product outcomes. Plan and prepare roll out, coordinating key stakeholders for project roll out where necessary. Support and engage in change management activities related to the product. People Management Lead, motivate, and develop the product managers, ensuring alignment with the organisation's vision and cultivating a high performance, customer focused culture. Mentor and guide team members, conducting performance evaluations and providing constructive feedback to support professional growth. Manage performance by setting clear objectives and responsibilities aligned with organisational OKRs, and monitoring progress. Promote a user centric and innovative approach to product management, ensuring all product strategies deliver exceptional value and meet customer expectations. Encourage continuous learning and professional development within the team, supporting career advancement, skill enhancement and a growth mindset. Supervisor Responsibilities This position will oversee 3-5 direct reports who will work within various squads and will provide technical guidance to an additional group of contract resources. Competencies Technical Competencies Oversee the full product lifecycle to meet customer/user needs and achieve financial targets. Conduct thorough assessments to identify market trends and customer insights to inform strategic decisions. Utilise analytics and data interpretation to drive product strategy and improve user engagement. Evaluate product performance metrics to ensure alignment with business objectives and financial targets. Implement and oversee agile frameworks to enhance product development efficiency and adaptability. Collaborate effectively with technical teams to ensure the feasibility and alignment of product initiatives. Other Competencies Consistently achieve results, even under tough circumstances. Make good and timely decisions that keep the organisation moving forward. Anticipate and balance the needs of multiple stakeholders. Build partnerships and work collaboratively with others to meet shared objectives. Gain the confidence and trust of others through honesty, integrity, and authenticity. Additional Competency Adapt approach and demeanour in real time to match shifting demands
