Civil Enforcement Officer

Full UK Driver - essential for mobility

Civil Enforcement Officer - Colchester City Council

Harlow, Essex

£15.97 PAYE / £20.48 Umbrella PAYE

Temporary Contract

Closing Date: Thursday 20th November 2025

Essex County Council (ECC) are delighted to be supporting Colchester City Council in recruiting 3x Civil Enforcement Officers on a temporary basis.

As a Civil Enforcement Officer, you will be required to start and end your shift at Latton Bush, Southern Way, Harlow consisting of hours 07:30am-19:00pm with 1 hour lunch (10 hours per day)

Accountabilities:

To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner.

Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service.

Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained.

To appear at adjudication hearings/court as required.

Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs.

Maintain equipment provided in good working order.

Ensure all Health and Safety procedures are complied with to ensure a safe working environment including adhering to COVID 19 risk assessments.

To ensure that all internal and external communication formats are read and responded to as required.

Ensure all corporate policies are followed to ensure consistent service provision.

Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner safely and securely.

Experience You Will Bring (Essential)

Numerate and Literate

Have accurate and clear communication

skills both written and verbal with the ability

to apply them to different audiences and

circumstances

Full, Clean UK Diving Licence (Manual)

Experience You Wil Bring (Desirable)

Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford)

Parking regulations in accordance with the Highway Code

Knowledge of the Traffic Management Act 2004

Previous knowledge of issuing Penalty Charge Notices

Working in close cooperation with the police, PCSOs, Neighbourhood Wardens

North Essex Parking Partnerships policy on parking enforcement

Skills

• An understanding of Health and Safety
• Knowledge of the appropriate Area
• Integrity
• Be able to inspire and motivate others
• Organisational awareness
• Be able to build and use relationships inside and outside the
• Organisation
• Demonstrate cultural awareness
• Be confident with an ability to use own initiative and discretion
• Tactful and diplomatic
• Be able to deal effectively with people and placate irate
• members of public
• Educate members of the public about various parking
• Restrictions
• Essential ICT skills including the use of email, communication
• platforms and mobile phone applications
• Ability to operate a handheld device/camera in the issuing of
• PCNs
• Be methodical and organised
• Attention to detail and accuracy
• Understanding of the principles of data protection
• Legislation and putting these into practice.

Requirements of the Role:

• Work flexibly as appropriate
• Work on a rota basis
• Able to work independently as well as part of a team
• To be physically fit enough to walk more than 10 miles per day
• Provide own footwear and black trousers (not denim)