The Job: On behalf of our client we are seeking a Conveyancing Executive for our client based in central Bristol. This is a hybrid role and they are seeking someone to join them on a permanent basis. In this role you will be the main point of contact for clients in the absence the Head of Department. Responsibilities in this role will include: To build relationships with clients and internal and external contacts on behalf of the team. To attend clients/contacts in person and on the telephone and to provide such support in a professional and friendly manner To use initiative to prepare correspondence and legal documents using case management To progress case management within the limit of their ability as requested by their supervisor. To open files and run a case load independently as part of a team. To prepare mail and enclosures for despatch. To maintain and update the filing systems. To provide high quality legal advice and support services to our clients in the Conveyancing process. The role will involve assisting with file set up, searches, drafting contracts, enquiries, completion statements, redemption statements, SDLT applications, drafting land registry forms, liaising with clients, estate agents, mortgage brokers and other third parties, file closure and archiving To be able to run a busy case load across all areas of residential conveyancing including: freehold sales and purchase, leasehold sales and purchase, shared ownership, new builds, help to buy shared equity, right to buy, re-mortgage, transfers of equity and transfers of part perform all usual tasks relating to the conveyancing process i.e. taking instructions, preparing contracts, raising and dealing with enquiries, examining title, reporting to clients on search results and title, processing mortgage offers, attending to exchange and completion, preparing completion statements and attending to registration Contribute to the business development efforts of others. The Person: For this role our client is seeking someone who has previously residential conveyancing case handling experience. In addition to this they would also love someone who has Excellent IT Skills with working knowledge of all MS applications especially Word. Have excellent organisational and communication skills. Be reliable and diligent, with good attention to detail. Self-motivation to work independently and as part of a team with a 'can do' attitude. Good interpersonal skills. A positive approach to working under pressure in a busy environment. Have a high level of confidentiality. The Location: Central Bristol, no car parking, hybrid working available 1- 2 days per week The Hours: Monday - Friday 9am - 5pm The Benefits: 25 days holiday + bank holidays (additional 1 per year after 3 years up to 5 days, 3 days to be saved for Christmas and New Year + Birthday additional day, pension, BUPA
Apr 19, 2026
Full time
The Job: On behalf of our client we are seeking a Conveyancing Executive for our client based in central Bristol. This is a hybrid role and they are seeking someone to join them on a permanent basis. In this role you will be the main point of contact for clients in the absence the Head of Department. Responsibilities in this role will include: To build relationships with clients and internal and external contacts on behalf of the team. To attend clients/contacts in person and on the telephone and to provide such support in a professional and friendly manner To use initiative to prepare correspondence and legal documents using case management To progress case management within the limit of their ability as requested by their supervisor. To open files and run a case load independently as part of a team. To prepare mail and enclosures for despatch. To maintain and update the filing systems. To provide high quality legal advice and support services to our clients in the Conveyancing process. The role will involve assisting with file set up, searches, drafting contracts, enquiries, completion statements, redemption statements, SDLT applications, drafting land registry forms, liaising with clients, estate agents, mortgage brokers and other third parties, file closure and archiving To be able to run a busy case load across all areas of residential conveyancing including: freehold sales and purchase, leasehold sales and purchase, shared ownership, new builds, help to buy shared equity, right to buy, re-mortgage, transfers of equity and transfers of part perform all usual tasks relating to the conveyancing process i.e. taking instructions, preparing contracts, raising and dealing with enquiries, examining title, reporting to clients on search results and title, processing mortgage offers, attending to exchange and completion, preparing completion statements and attending to registration Contribute to the business development efforts of others. The Person: For this role our client is seeking someone who has previously residential conveyancing case handling experience. In addition to this they would also love someone who has Excellent IT Skills with working knowledge of all MS applications especially Word. Have excellent organisational and communication skills. Be reliable and diligent, with good attention to detail. Self-motivation to work independently and as part of a team with a 'can do' attitude. Good interpersonal skills. A positive approach to working under pressure in a busy environment. Have a high level of confidentiality. The Location: Central Bristol, no car parking, hybrid working available 1- 2 days per week The Hours: Monday - Friday 9am - 5pm The Benefits: 25 days holiday + bank holidays (additional 1 per year after 3 years up to 5 days, 3 days to be saved for Christmas and New Year + Birthday additional day, pension, BUPA
The Firm Our client is an award-winning and highly regarded international law firm seeking a Junior Executive Assistant to join their London office. The Opportunity This is an excellent opportunity for a highly organised and proactive Junior Executive Assistant to provide high-level secretarial and administrative support to Partners within a busy team. You will play a key role in ensuring partners are supported effectively while maintaining excellent service for clients and colleagues. Key responsibilities include: Acting as a professional ambassador for Partners, managing busy diaries, appointments, travel arrangements, and inboxes to ensure effective prioritisation Taking ownership of billing processes, including monitoring WIP, unpaid bills, and supporting compliance procedures Building strong working relationships with Partners through regular communication, developing an understanding of their clients and priorities Supporting marketing and business development activities, including liaising with clients and external contacts Coordinating events, seminars, and conferences for clients and internal teams Providing proactive administrative and organisational support to ensure the smooth running of day-to-day activities This Junior Executive Assistant position is a full time, permanent role, working Monday - Friday, 9:30am - 5:30pm. Requirements At least 2 years' previous Legal PA experience within a law firm (essential) Experience supporting Partners within a fast-paced legal environment Vacancy Highlights Hybrid working (2 days WFH) Excellent benefits package including health insurance, private medical care, season ticket loan and more To be considered for this Junior Executive Assistant opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 19, 2026
Full time
The Firm Our client is an award-winning and highly regarded international law firm seeking a Junior Executive Assistant to join their London office. The Opportunity This is an excellent opportunity for a highly organised and proactive Junior Executive Assistant to provide high-level secretarial and administrative support to Partners within a busy team. You will play a key role in ensuring partners are supported effectively while maintaining excellent service for clients and colleagues. Key responsibilities include: Acting as a professional ambassador for Partners, managing busy diaries, appointments, travel arrangements, and inboxes to ensure effective prioritisation Taking ownership of billing processes, including monitoring WIP, unpaid bills, and supporting compliance procedures Building strong working relationships with Partners through regular communication, developing an understanding of their clients and priorities Supporting marketing and business development activities, including liaising with clients and external contacts Coordinating events, seminars, and conferences for clients and internal teams Providing proactive administrative and organisational support to ensure the smooth running of day-to-day activities This Junior Executive Assistant position is a full time, permanent role, working Monday - Friday, 9:30am - 5:30pm. Requirements At least 2 years' previous Legal PA experience within a law firm (essential) Experience supporting Partners within a fast-paced legal environment Vacancy Highlights Hybrid working (2 days WFH) Excellent benefits package including health insurance, private medical care, season ticket loan and more To be considered for this Junior Executive Assistant opportunity please contact Birchrose Associates for a confidential discussion. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
VP of Partnerships (United Kingdom) We are looking for a senior individual contributor role focused on shaping and executing a high-impact partnerships strategy across the EMEA region. You will be responsible for building and scaling a partner ecosystem that drives enterprise growth through system integrators, resellers, BPOs, and strategic technology partners. Acting as a key revenue driver, you will identify, structure, and close complex partnership deals that expand market reach and accelerate customer acquisition. You will work closely with global Sales, Product, Marketing, and Customer Success teams to ensure alignment and execution across partner-led initiatives. The role requires deep commercial expertise, strong executive presence, and the ability to operate autonomously in fast-moving, ambiguous environments. This is a highly strategic, hands on position where your impact will directly shape regional revenue growth and long term partner success. Accountabilities Define and execute the EMEA partnerships strategy aligned with global go-to-market objectives and regional growth priorities. Identify, develop, and close high-value strategic partnerships across system integrators, resellers, BPOs, and technology partners. Drive partner-sourced and partner-influenced revenue through structured co sell and resell motions. Develop scalable partnership frameworks, commercial models, playbooks, and success metrics for regional execution. Lead end-to-end partnership negotiations, from initial discussions through contract execution and activation. Collaborate closely with Sales teams on account planning, deal execution, and joint customer opportunities. Work with Marketing, Product, and Engineering teams to shape partner messaging, feedback loops, and go-to-market initiatives. Represent the organization in senior partner discussions, industry events, and strategic customer engagements across EMEA. Monitor and report on pipeline, revenue performance, and partner-driven growth metrics. Requirements 15+ years of experience in partnerships, alliances, business development, or enterprise sales within SaaS, AI, or enterprise software environments. Proven track record of independently sourcing, structuring, and closing strategic, revenue-generating partnerships. Strong expertise in partner-led go-to-market models, including resellers, system integrators, and co sell ecosystems. Experience operating as a senior individual contributor with high autonomy in fast-paced or scaling organizations. Strong executive presence with the ability to engage and influence C-level stakeholders internally and externally. Deep understanding of EMEA enterprise markets, including regional dynamics and cultural nuances. Highly strategic mindset with the ability to translate market insights into actionable partnership initiatives. Strong commercial acumen, negotiation skills, and ability to manage complex deal structures. Self-driven, hands on, and comfortable operating without formal team management responsibilities. Benefits Competitive compensation package including base salary, variable pay (OTE), and equity. Flexible vacation policy supporting work life balance. Paid parental leave to support family needs. Comprehensive medical and healthcare benefits tailored to employee life stages. Opportunity to work remotely within a high-growth, global organization. Exposure to cutting-edge AI and enterprise SaaS solutions. High-impact role with significant ownership and strategic influence across EMEA. Collaborative, innovation-driven culture with strong cross functional engagement.
Apr 19, 2026
Full time
VP of Partnerships (United Kingdom) We are looking for a senior individual contributor role focused on shaping and executing a high-impact partnerships strategy across the EMEA region. You will be responsible for building and scaling a partner ecosystem that drives enterprise growth through system integrators, resellers, BPOs, and strategic technology partners. Acting as a key revenue driver, you will identify, structure, and close complex partnership deals that expand market reach and accelerate customer acquisition. You will work closely with global Sales, Product, Marketing, and Customer Success teams to ensure alignment and execution across partner-led initiatives. The role requires deep commercial expertise, strong executive presence, and the ability to operate autonomously in fast-moving, ambiguous environments. This is a highly strategic, hands on position where your impact will directly shape regional revenue growth and long term partner success. Accountabilities Define and execute the EMEA partnerships strategy aligned with global go-to-market objectives and regional growth priorities. Identify, develop, and close high-value strategic partnerships across system integrators, resellers, BPOs, and technology partners. Drive partner-sourced and partner-influenced revenue through structured co sell and resell motions. Develop scalable partnership frameworks, commercial models, playbooks, and success metrics for regional execution. Lead end-to-end partnership negotiations, from initial discussions through contract execution and activation. Collaborate closely with Sales teams on account planning, deal execution, and joint customer opportunities. Work with Marketing, Product, and Engineering teams to shape partner messaging, feedback loops, and go-to-market initiatives. Represent the organization in senior partner discussions, industry events, and strategic customer engagements across EMEA. Monitor and report on pipeline, revenue performance, and partner-driven growth metrics. Requirements 15+ years of experience in partnerships, alliances, business development, or enterprise sales within SaaS, AI, or enterprise software environments. Proven track record of independently sourcing, structuring, and closing strategic, revenue-generating partnerships. Strong expertise in partner-led go-to-market models, including resellers, system integrators, and co sell ecosystems. Experience operating as a senior individual contributor with high autonomy in fast-paced or scaling organizations. Strong executive presence with the ability to engage and influence C-level stakeholders internally and externally. Deep understanding of EMEA enterprise markets, including regional dynamics and cultural nuances. Highly strategic mindset with the ability to translate market insights into actionable partnership initiatives. Strong commercial acumen, negotiation skills, and ability to manage complex deal structures. Self-driven, hands on, and comfortable operating without formal team management responsibilities. Benefits Competitive compensation package including base salary, variable pay (OTE), and equity. Flexible vacation policy supporting work life balance. Paid parental leave to support family needs. Comprehensive medical and healthcare benefits tailored to employee life stages. Opportunity to work remotely within a high-growth, global organization. Exposure to cutting-edge AI and enterprise SaaS solutions. High-impact role with significant ownership and strategic influence across EMEA. Collaborative, innovation-driven culture with strong cross functional engagement.
Claims Technician - Scotland page is loaded Claims Technician - Scotlandlocations: Glasgowtime type: Full timeposted on: Posted Todayjob requisition id: R72484By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician - Scotland Be the calm voice claimants rely on to get their lives back on track. Job Location: Scotland Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications# We have a fantastic opportunity for Adjusting Executives in Scotland. The Claims Technician (known internally as Adjusting Executive) is a technical assistant role, designed to support the Loss Adjuster throughout the handling of the claims. You'll be the first point of contact, guiding customers through the claims process. Each day brings a new puzzle: deciphering details, recommending settlements, and collaborating with contractors to get things fixed. The role requires both empathy and initiative - clear communication helps customer's feel supported, while independent thinking keeps claims moving forward.Imagine being the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills. It's a chance to make a real difference in people's lives, one steady step at a time.Whether working from home or in our bright, collaborative office, you'll be part of a supportive team. We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA).It's a perfect fit for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.# The skills you will have when you apply: Experience in a claims environment, ideally property claims. Excellent communication skills : You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly, and negotiate fair settlements for all. A commitment to work towards the Chartered Institute of Loss Adjusters Cert CILA qualification. The skills that will be developed once working: Training: We will provide all the Sedgwick specific training you need to thrive in this role.# What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeing Group Income Protection Other benefits Voluntary benefits - green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).Sedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Apr 19, 2026
Full time
Claims Technician - Scotland page is loaded Claims Technician - Scotlandlocations: Glasgowtime type: Full timeposted on: Posted Todayjob requisition id: R72484By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to Work(R) Fortune Best Workplaces in Financial Services & InsuranceClaims Technician - Scotland Be the calm voice claimants rely on to get their lives back on track. Job Location: Scotland Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications# We have a fantastic opportunity for Adjusting Executives in Scotland. The Claims Technician (known internally as Adjusting Executive) is a technical assistant role, designed to support the Loss Adjuster throughout the handling of the claims. You'll be the first point of contact, guiding customers through the claims process. Each day brings a new puzzle: deciphering details, recommending settlements, and collaborating with contractors to get things fixed. The role requires both empathy and initiative - clear communication helps customer's feel supported, while independent thinking keeps claims moving forward.Imagine being the calming voice after a homeowner discovers water flowing into their property following floods. You'll explain complex details to relieved claimants and have contractors praising your organisational skills. It's a chance to make a real difference in people's lives, one steady step at a time.Whether working from home or in our bright, collaborative office, you'll be part of a supportive team. We offer comprehensive training to develop your skills, and the chance to earn a prestigious industry qualification (Chartered Institute of Loss Adjusters' Cert CILA).It's a perfect fit for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.# The skills you will have when you apply: Experience in a claims environment, ideally property claims. Excellent communication skills : You'll speak with and write to policyholders, insurers, contractors, and more. You'll explain complex details clearly, and negotiate fair settlements for all. A commitment to work towards the Chartered Institute of Loss Adjusters Cert CILA qualification. The skills that will be developed once working: Training: We will provide all the Sedgwick specific training you need to thrive in this role.# What we'll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeing Group Income Protection Other benefits Voluntary benefits - green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications Discounts on various products and services# This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education - all available to you starting from your very first day.You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.# Next steps for you: If you're unsure whether you have all the skills needed then do apply - we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).Sedgwick is an Equal Opportunity Employer.The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see
Overview Teads is seeking a strategic, analytically minded and hands-on Compensation & Benefits Director to join our People & Culture team in London. This role will lead the design, execution and evolution of Teads' global compensation and benefits programs, ensuring they remain competitive, scalable and aligned with our business strategy. Reporting to the VP, Total Rewards, Talent & Operations, this role will partner closely with senior leaders across the company - including executive leadership - to support key compensation initiatives such as annual planning cycles, executive compensation, and board-level reporting. The role also manages and develops an Operations & Rewards Analyst, helping build strong analytical foundations and scalable processes for the future. This is a highly visible role requiring strong analytical thinking, business partnership and communication skills. The successful candidate will be comfortable operating in a fast-paced, global and evolving environment, while balancing strategic thinking with operational excellence. What will you do? Lead the design, implementation and governance of global compensation programs, including base salary structures, bonus frameworks and incentive plans. Manage the annual compensation cycle (merit, promotions, bonus planning) in partnership with Finance and executive leadership. Conduct market benchmarking and compensation analysis using tools such as Mercer, Radford, and Zviran to ensure competitiveness and internal equity. Develop compensation frameworks that support organizational growth, retention, and talent attraction, including the selection of performance metrics, calibration of payout curves, and equity mix (e.g., PSUs, RSUs, Options). Provide data-driven recommendations to senior leadership on compensation strategy and pay positioning. Maintain governance and documentation around compensation philosophy, pay ranges and decision-making frameworks. Executive Compensation & Equity Manage executive compensation processes including salary, bonus, and long-term incentive planning, including annual validation of the Executive Peer Group to ensure competitive benchmarking against industry and size-relevant cohorts. Support equity program administration and analysis, including grant planning and equity utilization. Deep knowledge of equity award valuation, vesting schedules, and the legal/tax implications of executive employment agreements and severance/change-in-control provisions. Conduct sophisticated financial modeling to forecast equity dilution and burn rates. Prepare compensation analysis and materials for Executive Compensation Committee and Board presentations. Partner closely with Finance and Legal on executive compensation governance and compliance. Benefits Strategy Oversee global benefits strategy and program design, ensuring offerings are competitive, compliant and aligned with employee needs. Evaluate and optimize benefits programs through data analysis, employee feedback and market benchmarking. Manage broker and vendor relationships, ensuring effective service delivery and cost management. Stakeholder Partnership Act as a trusted advisor to senior leadership, including executives and business leaders, on compensation and rewards strategy. Collaborate closely with People & Culture, Finance and Legal teams to ensure alignment across key processes. Translate complex data and analysis into clear insights and recommendations for senior stakeholders. Analytics & Insights Build and maintain robust compensation analytics, dashboards and reporting frameworks. Use data to identify trends, risks and opportunities related to pay equity, market competitiveness and retention. Drive continuous improvement in total rewards processes, tools and reporting. Team Leadership & Operations Manage and mentor an Operations & Rewards Analyst, supporting their development and capability building. Establish scalable processes, workflows and controls to support a growing global organization. Ensure data accuracy, governance and confidentiality across compensation and rewards systems. What will you bring to the team? Your skills and experiences: 8-12+ years of progressive experience in compensation, total rewards and HR analytics roles. Strong experience designing and managing compensation programs within technology, ad-tech or high-growth companies preferred. Experience supporting executive compensation and board-level reporting. Advanced analytical skills with the ability to translate complex data into clear insights. Experience using compensation benchmarking tools such as Mercer, Radford or similar market data platforms. Strong stakeholder management skills with experience influencing senior leadership. Ability to communicate complex concepts clearly through written materials and presentations. Experience working in fast-paced, evolving and international environments. Proven ability to balance strategic thinking with operational execution. Strategic and analytical thinker Executive presence and communication Detail-oriented with strong governance mindset Process improvement and scalability focus Collaborative, proactive and ownership-driven High integrity and discretion with confidential information You connect with our values: Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center. Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear. Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters. Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. Human-driven, Powered by AI: While we use AI to drive performance, it's our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people. What else to include? This refined description focuses on core responsibilities, qualifications and company context, while removing boilerplate form fields and non-essential materials. It preserves the essential EEO statement.
Apr 19, 2026
Full time
Overview Teads is seeking a strategic, analytically minded and hands-on Compensation & Benefits Director to join our People & Culture team in London. This role will lead the design, execution and evolution of Teads' global compensation and benefits programs, ensuring they remain competitive, scalable and aligned with our business strategy. Reporting to the VP, Total Rewards, Talent & Operations, this role will partner closely with senior leaders across the company - including executive leadership - to support key compensation initiatives such as annual planning cycles, executive compensation, and board-level reporting. The role also manages and develops an Operations & Rewards Analyst, helping build strong analytical foundations and scalable processes for the future. This is a highly visible role requiring strong analytical thinking, business partnership and communication skills. The successful candidate will be comfortable operating in a fast-paced, global and evolving environment, while balancing strategic thinking with operational excellence. What will you do? Lead the design, implementation and governance of global compensation programs, including base salary structures, bonus frameworks and incentive plans. Manage the annual compensation cycle (merit, promotions, bonus planning) in partnership with Finance and executive leadership. Conduct market benchmarking and compensation analysis using tools such as Mercer, Radford, and Zviran to ensure competitiveness and internal equity. Develop compensation frameworks that support organizational growth, retention, and talent attraction, including the selection of performance metrics, calibration of payout curves, and equity mix (e.g., PSUs, RSUs, Options). Provide data-driven recommendations to senior leadership on compensation strategy and pay positioning. Maintain governance and documentation around compensation philosophy, pay ranges and decision-making frameworks. Executive Compensation & Equity Manage executive compensation processes including salary, bonus, and long-term incentive planning, including annual validation of the Executive Peer Group to ensure competitive benchmarking against industry and size-relevant cohorts. Support equity program administration and analysis, including grant planning and equity utilization. Deep knowledge of equity award valuation, vesting schedules, and the legal/tax implications of executive employment agreements and severance/change-in-control provisions. Conduct sophisticated financial modeling to forecast equity dilution and burn rates. Prepare compensation analysis and materials for Executive Compensation Committee and Board presentations. Partner closely with Finance and Legal on executive compensation governance and compliance. Benefits Strategy Oversee global benefits strategy and program design, ensuring offerings are competitive, compliant and aligned with employee needs. Evaluate and optimize benefits programs through data analysis, employee feedback and market benchmarking. Manage broker and vendor relationships, ensuring effective service delivery and cost management. Stakeholder Partnership Act as a trusted advisor to senior leadership, including executives and business leaders, on compensation and rewards strategy. Collaborate closely with People & Culture, Finance and Legal teams to ensure alignment across key processes. Translate complex data and analysis into clear insights and recommendations for senior stakeholders. Analytics & Insights Build and maintain robust compensation analytics, dashboards and reporting frameworks. Use data to identify trends, risks and opportunities related to pay equity, market competitiveness and retention. Drive continuous improvement in total rewards processes, tools and reporting. Team Leadership & Operations Manage and mentor an Operations & Rewards Analyst, supporting their development and capability building. Establish scalable processes, workflows and controls to support a growing global organization. Ensure data accuracy, governance and confidentiality across compensation and rewards systems. What will you bring to the team? Your skills and experiences: 8-12+ years of progressive experience in compensation, total rewards and HR analytics roles. Strong experience designing and managing compensation programs within technology, ad-tech or high-growth companies preferred. Experience supporting executive compensation and board-level reporting. Advanced analytical skills with the ability to translate complex data into clear insights. Experience using compensation benchmarking tools such as Mercer, Radford or similar market data platforms. Strong stakeholder management skills with experience influencing senior leadership. Ability to communicate complex concepts clearly through written materials and presentations. Experience working in fast-paced, evolving and international environments. Proven ability to balance strategic thinking with operational execution. Strategic and analytical thinker Executive presence and communication Detail-oriented with strong governance mindset Process improvement and scalability focus Collaborative, proactive and ownership-driven High integrity and discretion with confidential information You connect with our values: Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center. Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear. Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters. Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. Human-driven, Powered by AI: While we use AI to drive performance, it's our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do. Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: We've merged two open internet category leaders-Outbrain and Teads-to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web. As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role. Our company culture is welcoming, dynamic, diverse, global, and built on top performance. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups - employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people. What else to include? This refined description focuses on core responsibilities, qualifications and company context, while removing boilerplate form fields and non-essential materials. It preserves the essential EEO statement.
Make Your Mark at Ipsos Global Head of Syndicated Products - Audience Measurement Ipsos is seeking a visionary and strategic leader to serve as the Global Head of Syndicated Products. As the Global Product Owner, you will be primarily responsible for helping to shape the long term vision and strategic roadmap for our syndicated offers. This is a high impact leadership role responsible for the growth, and evolution of our entire syndicated product portfolio. As a "builder" and a "strategist," you will turn commercial white spaces into monetizable data products. You will lead through influence in a matrix environment, ensuring that our syndicated offers meet the changing needs of media owners, agencies, and global brands. What is in it for you? This opportunity provides you with a platform to: You will play a pivotal role in setting a Product Portfolio Strategy & Vision Influence new product development Drive growth opportunities across Ipsos - commercial growth and P&L influence Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Act as the primary global advocate for Ipsos's syndicated capabilities The Role This role sits in Ipsos' global audience measurement within syndicated services. Ipsos Global Influentials (IGI) is the comprehensive survey to understand the motivations and desires of decision makers, big spenders and trendsetters who shape the world. Targeting adults in households in the top 20% of income and business leaders in 40+ markets, IGI tracks media usage, wealth, business decisions, personal spending, and attitudes across various product categories. Continuous tracking enables you to grasp and react to the moments that matter. From understanding life changes to emerging global trends, IGI provides a rich, agile and actionable solution that enables you to convince hard to reach audiences on why they need your brand. Key Responsibilities: Product Portfolio Strategy & Vision - Portfolio Oversight Provide strategic guidance and oversight for existing syndicated offers (IGI, GameTrack, StatEx) ensuring their growth and product development in line with changing market needs Long Term Roadmap: Develop and articulate a compelling long term vision for the global syndicated business, ensuring all products align with the company's broader business objectives. New Product Development (NPD): Lead the end to end process of identifying, packaging, and monetizing new data driven products to expand our market footprint. Commercial Growth & P&L Influence Revenue Strategy: Partner with Global Commercial leads to manage and identify new clients to drive revenue growth across the portfolio. Matrix P&L Management: While not having direct P&L ownership, you will be responsible for the global commercial success of the products, influencing regional leaders to hit growth targets. Monetization & Activation: Innovate how independent datasets are used by media owners and brands for both insights and activation, ensuring maximum ROI for clients. Matrix Leadership & Operations Cross Functional Orchestration: Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Stakeholder Management: Build and maintain strong relationships with senior leadership, internal country managers, and external industry partners. Product Evangelism: Act as the primary global advocate for Ipsos's syndicated capabilities, communicating their value to technical teams and C suite executives alike. About you: This role requires a passionate visionary business leader. We are seeking someone with: Expertise in Syndicated Data: Required experience in media/advertising and a mastery of how syndicated datasets are utilized by the industry. Mastery of Matrix Environments: Demonstrated ability to lead through influence rather than direct authority, fostering collaboration across diverse, global teams. Data Driven Decision Making: An analytical mindset capable of synthesizing complex research data and financial metrics into actionable business plans. Proven Strategic Builder: Extensive experience developing and executing successful business strategies, specifically in launching and scaling new products. Commercial & Financial Acumen: A deep understanding of business drivers, financial concepts, and the ability to capitalize on commercial opportunities in a global market. Benefits: We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. We are dedicated to providing an inclusive and accessible recruitment process.
Apr 19, 2026
Full time
Make Your Mark at Ipsos Global Head of Syndicated Products - Audience Measurement Ipsos is seeking a visionary and strategic leader to serve as the Global Head of Syndicated Products. As the Global Product Owner, you will be primarily responsible for helping to shape the long term vision and strategic roadmap for our syndicated offers. This is a high impact leadership role responsible for the growth, and evolution of our entire syndicated product portfolio. As a "builder" and a "strategist," you will turn commercial white spaces into monetizable data products. You will lead through influence in a matrix environment, ensuring that our syndicated offers meet the changing needs of media owners, agencies, and global brands. What is in it for you? This opportunity provides you with a platform to: You will play a pivotal role in setting a Product Portfolio Strategy & Vision Influence new product development Drive growth opportunities across Ipsos - commercial growth and P&L influence Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Act as the primary global advocate for Ipsos's syndicated capabilities The Role This role sits in Ipsos' global audience measurement within syndicated services. Ipsos Global Influentials (IGI) is the comprehensive survey to understand the motivations and desires of decision makers, big spenders and trendsetters who shape the world. Targeting adults in households in the top 20% of income and business leaders in 40+ markets, IGI tracks media usage, wealth, business decisions, personal spending, and attitudes across various product categories. Continuous tracking enables you to grasp and react to the moments that matter. From understanding life changes to emerging global trends, IGI provides a rich, agile and actionable solution that enables you to convince hard to reach audiences on why they need your brand. Key Responsibilities: Product Portfolio Strategy & Vision - Portfolio Oversight Provide strategic guidance and oversight for existing syndicated offers (IGI, GameTrack, StatEx) ensuring their growth and product development in line with changing market needs Long Term Roadmap: Develop and articulate a compelling long term vision for the global syndicated business, ensuring all products align with the company's broader business objectives. New Product Development (NPD): Lead the end to end process of identifying, packaging, and monetizing new data driven products to expand our market footprint. Commercial Growth & P&L Influence Revenue Strategy: Partner with Global Commercial leads to manage and identify new clients to drive revenue growth across the portfolio. Matrix P&L Management: While not having direct P&L ownership, you will be responsible for the global commercial success of the products, influencing regional leaders to hit growth targets. Monetization & Activation: Innovate how independent datasets are used by media owners and brands for both insights and activation, ensuring maximum ROI for clients. Matrix Leadership & Operations Cross Functional Orchestration: Lead and inspire indirect teams across Research, Operations, Sales, and Marketing to execute the product roadmap effectively. Stakeholder Management: Build and maintain strong relationships with senior leadership, internal country managers, and external industry partners. Product Evangelism: Act as the primary global advocate for Ipsos's syndicated capabilities, communicating their value to technical teams and C suite executives alike. About you: This role requires a passionate visionary business leader. We are seeking someone with: Expertise in Syndicated Data: Required experience in media/advertising and a mastery of how syndicated datasets are utilized by the industry. Mastery of Matrix Environments: Demonstrated ability to lead through influence rather than direct authority, fostering collaboration across diverse, global teams. Data Driven Decision Making: An analytical mindset capable of synthesizing complex research data and financial metrics into actionable business plans. Proven Strategic Builder: Extensive experience developing and executing successful business strategies, specifically in launching and scaling new products. Commercial & Financial Acumen: A deep understanding of business drivers, financial concepts, and the ability to capitalize on commercial opportunities in a global market. Benefits: We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities. We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. We are dedicated to providing an inclusive and accessible recruitment process.
Full time, Permanent, based in our Plymouth office, with opportunities for remote work Following significant growth over the last few years, and with a desire to grow significantly bigger across the firm in the future, we are recruiting for a Solicitor to join our specialist Family Care team. The Child Care team Our Family Childcare team specialises in representing parents, grandparents, and wider family members in cases involving social services, care proceedings, and special guardianship. We support clients during some of the most distressing and uncertain times of their lives, offering calm, expert advice and strong representation every step of the way. Our work is grounded in empathy and clarity - helping people understand their rights and options when social services become involved in their family life. Advising and representing parents and children in public law proceedings Providing advice and supporting family members applying for Special Guardianship Orders within public law proceedings Pre-proceedings work and PLO meetings Representing clients at all stages of court proceedings Main responsibilities and duties of the job We're looking for a solicitor with experience in public law children matters to join our specialist Family Childcare team. You will be supporting clients throughout the care proceedings process, from early involvement and PLO through to final hearings, as well as advising on Special Guardianship applications and related orders within public law proceedings. Confidence in managing your own caseload and representing clients at court is essential. You will be working with vulnerable clients, often in emotionally charged situations, so the ability to remain calm, clear, and supportive is vital. Excellent communication skills - particularly the ability to explain legal processes in plain English - are key to this role. The ideal candidate will be a team player who thrives in a fast paced and sensitive area of work, with a genuine commitment to making a difference in people's lives. Knowledge of Legal Aid processes and being a member of the Law Society Children's Panel (or a desire to work towards it) would be an advantage, though not essential. The team and the work Helen Bull, Head of the Family Care team had this to say about the team and the work that they do: The Family Care team at Nash & Co Solicitors acts for parents, children, grandparents, and wider family members when social services become involved in family life - often during extremely distressing and uncertain times. Each day, our team supports clients through complex and sensitive cases involving pre-proceedings work under the Public Law Outline and public law proceedings. This area of law presents both emotional and legal challenges, requiring a careful balance of empathy, clarity, and strong advocacy. In Family Care, no two cases are ever the same. The families we support are often facing overwhelming pressure, and our role is to help them understand their rights, navigate the legal system, and work towards a resolution that's in the best interests of the child. We're flexible and responsive, adapting to the fast-moving nature of care cases while making sure our clients feel heard, supported, and represented at every stage. We're committed to achieving the best possible outcomes in an area of law where the stakes are incredibly high. That commitment, alongside our compassionate, clear, and client focused approach, has helped us build a reputation as one of the region's most trusted and experienced Family Care teams. About you We do not set upper or lower limits of PQE for any of our vacancies. We have however given an indicative PQE as an approximate guide for applicants. For this role it would be 2+ years PQE. Qualified Solicitor or Chartered Legal Executive in England & Wales Able to undertake own advocacy Well-developed professional and interpersonal skills Excellent communication skills (written and verbal) and legal technical skills Ability to work in a team environment and develop relationships across the business Ability to demonstrate a deep understanding of the technical issues that are key to our clients Recognises and seizes opportunities for the firm, including repeat business Builds and develops own network of internal and external contacts Awareness of business development initiatives in the team and identifies ways to contribute Good knowledge of PC applications, including MS Office About us We're a firm of Solicitors in Plymouth who passionately believe in providing our clients with the very best client experience and service. We work with clients across the City, throughout the South West, and nationally too. We're a law firm that punches well above our weight and our client list would be the envy of a lot of larger firms nationwide. We put a very significant emphasis on providing our clients with exceptional client service and experience, and are keen for our lawyers to use their experience, knowledge and expertise to provide an outstanding quality of work as well. We currently have the highest average score and by far the most Google Reviews of any law firm in Devon, Cornwall, Somerset and the majority of Dorset. Our Corporate and Business Law, Employment Law, Commercial Property and Litigation teams together provide companies and organisations with a comprehensive and joined-up approach to all of their legal requirements. For individuals and families needing legal support, we understand that visiting, talking to and trusting in a lawyer can be a daunting experience. As a result, we tailor our approach to ensure that the needs of our clients are catered to and that we balance professional advice and assistance with a friendly atmosphere. Salary & benefits We offer a highly competitive salary, 5 weeks holiday per year, a health cash back plan, death in service benefit, a healthy bonus scheme and enhanced maternity/paternity pay. Outside of work, we organise various events for our people throughout the year and live and work in undoubtedly one of the most beautiful parts of the country. We also think that it's one of the best places to bring up a young family. It's vitally important to us that our people can maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and well-being and we're very happy to talk about opportunities for flexible/remote working, full-time or part-time working patterns. This really is a two-way relationship. Our clients benefit from your hard work, your expertise, commitment and experience. In return, you'll be an important and valued member of the firm, and we'll do whatever we can to make sure that you have access to the resources that both you and your family need to thrive. You can find out more about the benefits of employment at Nash & Co Solicitors, by clicking here . Our values Everything that we do at Nash & Co Solicitors, is done with these values in mind. Be Fair - we do not expect you to work 'silly hours', in fact we discourage it. In our view, work is part of our lives, not all of it. Be Kind - we are committed to being kind to both clients and our people. This helps to create an environment where our people produce their best work, and our clients return time and again. We should always be supportive, compassionate and act thoughtfully. Be Transparent - we should always be transparent about costs, timescales, and the work that we do for clients. We should be in regular contact with our clients, keeping things understandable and avoiding legal jargon wherever possible. Be Honest - if something goes wrong, or circumstances change, we should always communicate this with our clients as soon as possible. Be Brilliant - We should constantly challenge ourselves to be better, think bigger and work to find creative solutions to clients' challenges. Diversity and inclusion At Nash & Co Solicitors, diversity and inclusion naturally underpins how we as a firm live our values and everything we do. We believe that everyone has a voice, and that everyone's voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our firm, where everyone can feel comfortable coming to work. Diversity of perspective, thought, background and culture combine to make us the one of the top law firms in the area; and because of this, we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people - however your talent is packaged, whatever your background or circumstance and regardless of how you identify. Our environmental and community commitments We have a range of long-term environmental commitments, particularly with ocean-based charities and organisations - the Ocean Conservation Trust, the National Marine Aquarium, Surfers Against Sewage, and Whale and Dolphin Conservation. Plymouth is known as Britain's Ocean City, and we want to do our bit to help look after the seas and rivers that surround us. We're also running our own rewilding and tree planting scheme in our grounds and the adjacent public park, to encourage wildlife to thrive. You can find out more about our environmental commitments here . . click apply for full job details
Apr 19, 2026
Full time
Full time, Permanent, based in our Plymouth office, with opportunities for remote work Following significant growth over the last few years, and with a desire to grow significantly bigger across the firm in the future, we are recruiting for a Solicitor to join our specialist Family Care team. The Child Care team Our Family Childcare team specialises in representing parents, grandparents, and wider family members in cases involving social services, care proceedings, and special guardianship. We support clients during some of the most distressing and uncertain times of their lives, offering calm, expert advice and strong representation every step of the way. Our work is grounded in empathy and clarity - helping people understand their rights and options when social services become involved in their family life. Advising and representing parents and children in public law proceedings Providing advice and supporting family members applying for Special Guardianship Orders within public law proceedings Pre-proceedings work and PLO meetings Representing clients at all stages of court proceedings Main responsibilities and duties of the job We're looking for a solicitor with experience in public law children matters to join our specialist Family Childcare team. You will be supporting clients throughout the care proceedings process, from early involvement and PLO through to final hearings, as well as advising on Special Guardianship applications and related orders within public law proceedings. Confidence in managing your own caseload and representing clients at court is essential. You will be working with vulnerable clients, often in emotionally charged situations, so the ability to remain calm, clear, and supportive is vital. Excellent communication skills - particularly the ability to explain legal processes in plain English - are key to this role. The ideal candidate will be a team player who thrives in a fast paced and sensitive area of work, with a genuine commitment to making a difference in people's lives. Knowledge of Legal Aid processes and being a member of the Law Society Children's Panel (or a desire to work towards it) would be an advantage, though not essential. The team and the work Helen Bull, Head of the Family Care team had this to say about the team and the work that they do: The Family Care team at Nash & Co Solicitors acts for parents, children, grandparents, and wider family members when social services become involved in family life - often during extremely distressing and uncertain times. Each day, our team supports clients through complex and sensitive cases involving pre-proceedings work under the Public Law Outline and public law proceedings. This area of law presents both emotional and legal challenges, requiring a careful balance of empathy, clarity, and strong advocacy. In Family Care, no two cases are ever the same. The families we support are often facing overwhelming pressure, and our role is to help them understand their rights, navigate the legal system, and work towards a resolution that's in the best interests of the child. We're flexible and responsive, adapting to the fast-moving nature of care cases while making sure our clients feel heard, supported, and represented at every stage. We're committed to achieving the best possible outcomes in an area of law where the stakes are incredibly high. That commitment, alongside our compassionate, clear, and client focused approach, has helped us build a reputation as one of the region's most trusted and experienced Family Care teams. About you We do not set upper or lower limits of PQE for any of our vacancies. We have however given an indicative PQE as an approximate guide for applicants. For this role it would be 2+ years PQE. Qualified Solicitor or Chartered Legal Executive in England & Wales Able to undertake own advocacy Well-developed professional and interpersonal skills Excellent communication skills (written and verbal) and legal technical skills Ability to work in a team environment and develop relationships across the business Ability to demonstrate a deep understanding of the technical issues that are key to our clients Recognises and seizes opportunities for the firm, including repeat business Builds and develops own network of internal and external contacts Awareness of business development initiatives in the team and identifies ways to contribute Good knowledge of PC applications, including MS Office About us We're a firm of Solicitors in Plymouth who passionately believe in providing our clients with the very best client experience and service. We work with clients across the City, throughout the South West, and nationally too. We're a law firm that punches well above our weight and our client list would be the envy of a lot of larger firms nationwide. We put a very significant emphasis on providing our clients with exceptional client service and experience, and are keen for our lawyers to use their experience, knowledge and expertise to provide an outstanding quality of work as well. We currently have the highest average score and by far the most Google Reviews of any law firm in Devon, Cornwall, Somerset and the majority of Dorset. Our Corporate and Business Law, Employment Law, Commercial Property and Litigation teams together provide companies and organisations with a comprehensive and joined-up approach to all of their legal requirements. For individuals and families needing legal support, we understand that visiting, talking to and trusting in a lawyer can be a daunting experience. As a result, we tailor our approach to ensure that the needs of our clients are catered to and that we balance professional advice and assistance with a friendly atmosphere. Salary & benefits We offer a highly competitive salary, 5 weeks holiday per year, a health cash back plan, death in service benefit, a healthy bonus scheme and enhanced maternity/paternity pay. Outside of work, we organise various events for our people throughout the year and live and work in undoubtedly one of the most beautiful parts of the country. We also think that it's one of the best places to bring up a young family. It's vitally important to us that our people can maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and well-being and we're very happy to talk about opportunities for flexible/remote working, full-time or part-time working patterns. This really is a two-way relationship. Our clients benefit from your hard work, your expertise, commitment and experience. In return, you'll be an important and valued member of the firm, and we'll do whatever we can to make sure that you have access to the resources that both you and your family need to thrive. You can find out more about the benefits of employment at Nash & Co Solicitors, by clicking here . Our values Everything that we do at Nash & Co Solicitors, is done with these values in mind. Be Fair - we do not expect you to work 'silly hours', in fact we discourage it. In our view, work is part of our lives, not all of it. Be Kind - we are committed to being kind to both clients and our people. This helps to create an environment where our people produce their best work, and our clients return time and again. We should always be supportive, compassionate and act thoughtfully. Be Transparent - we should always be transparent about costs, timescales, and the work that we do for clients. We should be in regular contact with our clients, keeping things understandable and avoiding legal jargon wherever possible. Be Honest - if something goes wrong, or circumstances change, we should always communicate this with our clients as soon as possible. Be Brilliant - We should constantly challenge ourselves to be better, think bigger and work to find creative solutions to clients' challenges. Diversity and inclusion At Nash & Co Solicitors, diversity and inclusion naturally underpins how we as a firm live our values and everything we do. We believe that everyone has a voice, and that everyone's voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our firm, where everyone can feel comfortable coming to work. Diversity of perspective, thought, background and culture combine to make us the one of the top law firms in the area; and because of this, we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people - however your talent is packaged, whatever your background or circumstance and regardless of how you identify. Our environmental and community commitments We have a range of long-term environmental commitments, particularly with ocean-based charities and organisations - the Ocean Conservation Trust, the National Marine Aquarium, Surfers Against Sewage, and Whale and Dolphin Conservation. Plymouth is known as Britain's Ocean City, and we want to do our bit to help look after the seas and rivers that surround us. We're also running our own rewilding and tree planting scheme in our grounds and the adjacent public park, to encourage wildlife to thrive. You can find out more about our environmental commitments here . . click apply for full job details
Senior Sales Director - Business Services (BPO) About the role This role leads the origination, shaping, and closure of large, complex BPO and transformation opportunities within sectors such as CPRD, Utilities and Manufacturing. You will operate as a senior deal leader, the role holder is accountable for driving pipeline growth, developing differentiated value propositions, orchestrating multi disciplinary bid teams, and closing enterprise scale outsourcing and transformation engagements. The successful candidate brings deep understanding of BPO/GBS-led transformation, applies AI and digital capabilities as value drivers, and operates confidently in a global, matrixed environment similar in scale and complexity to Capgemini. The successful candidate will be full of energy, show hunger and drive to succeed with a hunter like mentality. We really are looking for someone who is very articulate, professional, and can show a high level of enthusiasm. Key Responsibilities Sales Strategy & Opportunity Leadership Own the end to end sales leadership for major opportunities, from early shaping through to contract signature. Partner closely with Portfolio and Sector leadership to align on priority pursuits and strategic focus areas. Identify, qualify, and progress large, high value opportunities, ensuring alignment between sales strategy, value messaging, competitive differentiation, and proposition development. Translate emerging market and client trends into commercially viable opportunities and proactively escape Solution & Value Creation Leverage AI, automation, digital platforms, and right shoring models as core solution differentiators within proposed offerings. Shape and articulate compelling, value led business cases including outcome based, gain share, and transformational commercial models. Ensure consistency and quality across solution design, pricing, costing, and proposal development in collaboration with bid, delivery, and SME teams. Position technology enabled transformation (including ERP and enabling platforms) as a catalyst for business value. Build and sustain senior level client relationships across C suite and executive stakeholders, acting as a trusted advisor rather than a transactional seller. Maintain a strong external network across various industries such as CPRD, Utilities and Manufacturing, using market intelligence to co create opportunities with clients. Regularly validate hypotheses, propositions, and ideas within the client ecosystem to refine deal shaping. Engage with analysts, advisors, and industry forums to monitor market developments and influence emerging demand. Bid, Deal & Stakeholder Management Design and lead complex bid organisations, mobilising internal sales, delivery, and SME resources. Navigate and influence complex internal matrix structures to drive alignment and momentum. Lead executive level negotiations and manage sophisticated commercial discussions. Maintain ownership of opportunity governance, forecasting, and business development investment in line with business unit expectations. Measures of Success Consistent delivery of significant annual contract value in enterprise scale BPO and transformation deals. Successful closure of multiple large, multi year outsourcing engagements, including transformational programmes. Full compliance with enterprise sales methodology and governance standards. Strong internal and external stakeholder advocacy and collaboration. Active embodiment of core organisational values including integrity, trust, collaboration, and bold thinking. What we are looking for Demonstrated success leading large, complex BPO / GBS sales in a global, distributed delivery environment. Strong track record selling into markets which utilise BPO, with deep understanding of sector value drivers across functions such as Finance, Customer Experience, Procurement, HR, Supply Chain, and Logistics. Proven ability to originate, shape, and close enterprise transformation deals, including technology enabled and multi tower outsourcing engagements. Commercial & Leadership Capability Credibility and confidence engaging with C suite, board level, and executive stakeholders. Experience leading high value, multi geography sales initiatives with complex governance and stakeholder landscapes. Strong commercial acumen with the ability to structure value based pricing, outcome led models, and long term transformational contracts. Comfortable operating in large, matrixed organisations, influencing without authority. Ways of Working Strategic, proactive, and opportunity driven mindset with a strong ownership mentality. Able to work at pace under pressure while maintaining quality and governance. Highly collaborative, self motivated, and resilient. Strong communicator with excellent written, verbal, and executive level presentation skills. Make it real, what does it mean for you? We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini. Make it real. Why you should consider Capgemini? Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real Ref. code: 301886 Posted on: 3 Mar 2026 Experience Level: Executives Contract Type: Permanent Location: London, GB Brand: Capgemini
Apr 19, 2026
Full time
Senior Sales Director - Business Services (BPO) About the role This role leads the origination, shaping, and closure of large, complex BPO and transformation opportunities within sectors such as CPRD, Utilities and Manufacturing. You will operate as a senior deal leader, the role holder is accountable for driving pipeline growth, developing differentiated value propositions, orchestrating multi disciplinary bid teams, and closing enterprise scale outsourcing and transformation engagements. The successful candidate brings deep understanding of BPO/GBS-led transformation, applies AI and digital capabilities as value drivers, and operates confidently in a global, matrixed environment similar in scale and complexity to Capgemini. The successful candidate will be full of energy, show hunger and drive to succeed with a hunter like mentality. We really are looking for someone who is very articulate, professional, and can show a high level of enthusiasm. Key Responsibilities Sales Strategy & Opportunity Leadership Own the end to end sales leadership for major opportunities, from early shaping through to contract signature. Partner closely with Portfolio and Sector leadership to align on priority pursuits and strategic focus areas. Identify, qualify, and progress large, high value opportunities, ensuring alignment between sales strategy, value messaging, competitive differentiation, and proposition development. Translate emerging market and client trends into commercially viable opportunities and proactively escape Solution & Value Creation Leverage AI, automation, digital platforms, and right shoring models as core solution differentiators within proposed offerings. Shape and articulate compelling, value led business cases including outcome based, gain share, and transformational commercial models. Ensure consistency and quality across solution design, pricing, costing, and proposal development in collaboration with bid, delivery, and SME teams. Position technology enabled transformation (including ERP and enabling platforms) as a catalyst for business value. Build and sustain senior level client relationships across C suite and executive stakeholders, acting as a trusted advisor rather than a transactional seller. Maintain a strong external network across various industries such as CPRD, Utilities and Manufacturing, using market intelligence to co create opportunities with clients. Regularly validate hypotheses, propositions, and ideas within the client ecosystem to refine deal shaping. Engage with analysts, advisors, and industry forums to monitor market developments and influence emerging demand. Bid, Deal & Stakeholder Management Design and lead complex bid organisations, mobilising internal sales, delivery, and SME resources. Navigate and influence complex internal matrix structures to drive alignment and momentum. Lead executive level negotiations and manage sophisticated commercial discussions. Maintain ownership of opportunity governance, forecasting, and business development investment in line with business unit expectations. Measures of Success Consistent delivery of significant annual contract value in enterprise scale BPO and transformation deals. Successful closure of multiple large, multi year outsourcing engagements, including transformational programmes. Full compliance with enterprise sales methodology and governance standards. Strong internal and external stakeholder advocacy and collaboration. Active embodiment of core organisational values including integrity, trust, collaboration, and bold thinking. What we are looking for Demonstrated success leading large, complex BPO / GBS sales in a global, distributed delivery environment. Strong track record selling into markets which utilise BPO, with deep understanding of sector value drivers across functions such as Finance, Customer Experience, Procurement, HR, Supply Chain, and Logistics. Proven ability to originate, shape, and close enterprise transformation deals, including technology enabled and multi tower outsourcing engagements. Commercial & Leadership Capability Credibility and confidence engaging with C suite, board level, and executive stakeholders. Experience leading high value, multi geography sales initiatives with complex governance and stakeholder landscapes. Strong commercial acumen with the ability to structure value based pricing, outcome led models, and long term transformational contracts. Comfortable operating in large, matrixed organisations, influencing without authority. Ways of Working Strategic, proactive, and opportunity driven mindset with a strong ownership mentality. Able to work at pace under pressure while maintaining quality and governance. Highly collaborative, self motivated, and resilient. Strong communicator with excellent written, verbal, and executive level presentation skills. Make it real, what does it mean for you? We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud. You will be joining one of the World's Most Ethical Companies , as recognised by Ethisphere for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini. Make it real. Why you should consider Capgemini? Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end to end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real Ref. code: 301886 Posted on: 3 Mar 2026 Experience Level: Executives Contract Type: Permanent Location: London, GB Brand: Capgemini
Privacy Information We and our partners are using tracking technologies to process personal data in order to improve your experience. You may always exercise your consumer right to opt-out. For detailed information about personal information we collect and third parties having access to it, please select 'More Information' or refer to our privacy policy.Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.As the Director, Sales - EMEA (Mid-Market) , you will lead and scale a high-performing team of Account Executives (AEs) focused on the mid-enterprise (less than 5k employees) segment across the region. You will own the Mid-Market go-to-market (GTM) strategy, driving both new business acquisition, retention, and expansion within our customer base.This role requires a blend of strategic leadership and operational rigor, partnering closely with Sales Operations, Marketing, Solutions Engineering, and Customer Success to exceed revenue targets in a fast-paced, developer-first environment. What You'll Do: Strategy & Execution: Define and execute the EMEA Mid-Market GTM strategy, ensuring alignment with global objectives and adapting to dynamic market conditions. Team Leadership: Lead from the front sales leader, hiring, coaching, and developing a team of Account Executives, ranging from entry-level to senior roles, to exceed revenue goals. Pipeline & Revenue Drive: Drive consistent pipeline generation and sales execution, leading the team through complex deal cycles, negotiations, and closures. Forecasting & Reporting: Provide accurate weekly and quarterly forecasts for new business and expansion rates to the executive team. Operational Excellence: Partner with Sales Operations to refine team design and optimize the use of Salesforce and other internal tools. Customer Engagement: Build strategic relationships at senior stakeholder levels and join customer calls to assist reps in closing high-level business. Cross-Functional Collaboration: Work with Marketing and Customer Success to identify upselling opportunities and resolve risks within the customer install base. Talent Development: Conduct regular talent assessments and Quarterly Business Reviews (QBRs) to ensure continuous team improvement. What You Bring: Proven Leadership: 5+ years of experience leading sales teams within the EMEA Tech Market, ideally within AI, Cybersecurity, SaaS or DevSecOps. Strategic Mindset: Ability to build repeatable GTM strategies and lead accurate forecasting, with demonstrated success in driving growth and velocity sales cycles in a fast-paced environment. Partner Experience: Deep partner experience, driving net new pipeline and co-sell activities. Regional Knowledge: Strong understanding of EMEA market dynamics, procurement processes, and cultural nuances. Communication Skills: Executive presence with the ability to engage stakeholders at all levels, from developers to C-suite. Process Rigor: A passion for organizational rigor and continuous process improvement. Strong proficiency in Command of the Message (CoM) and MEDDPICC frameworks to drive pipeline creation, deal qualification and progression, and forecast accuracy. It'd Be Awesome If You Also Have a deep understanding of the software development lifecycle (SDLC) and the ability to articulate the value of Snyk's product suite. Bring fresh ideas and aren't afraid to challenge the status quo Have a sense of humour - we take our mission seriously, but not ourselves! We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! About Snyk Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk. Benefits & Programs Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role. Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers Health benefits, employee assistance plans, and annual wellness allowance Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
Apr 19, 2026
Full time
Privacy Information We and our partners are using tracking technologies to process personal data in order to improve your experience. You may always exercise your consumer right to opt-out. For detailed information about personal information we collect and third parties having access to it, please select 'More Information' or refer to our privacy policy.Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.As the Director, Sales - EMEA (Mid-Market) , you will lead and scale a high-performing team of Account Executives (AEs) focused on the mid-enterprise (less than 5k employees) segment across the region. You will own the Mid-Market go-to-market (GTM) strategy, driving both new business acquisition, retention, and expansion within our customer base.This role requires a blend of strategic leadership and operational rigor, partnering closely with Sales Operations, Marketing, Solutions Engineering, and Customer Success to exceed revenue targets in a fast-paced, developer-first environment. What You'll Do: Strategy & Execution: Define and execute the EMEA Mid-Market GTM strategy, ensuring alignment with global objectives and adapting to dynamic market conditions. Team Leadership: Lead from the front sales leader, hiring, coaching, and developing a team of Account Executives, ranging from entry-level to senior roles, to exceed revenue goals. Pipeline & Revenue Drive: Drive consistent pipeline generation and sales execution, leading the team through complex deal cycles, negotiations, and closures. Forecasting & Reporting: Provide accurate weekly and quarterly forecasts for new business and expansion rates to the executive team. Operational Excellence: Partner with Sales Operations to refine team design and optimize the use of Salesforce and other internal tools. Customer Engagement: Build strategic relationships at senior stakeholder levels and join customer calls to assist reps in closing high-level business. Cross-Functional Collaboration: Work with Marketing and Customer Success to identify upselling opportunities and resolve risks within the customer install base. Talent Development: Conduct regular talent assessments and Quarterly Business Reviews (QBRs) to ensure continuous team improvement. What You Bring: Proven Leadership: 5+ years of experience leading sales teams within the EMEA Tech Market, ideally within AI, Cybersecurity, SaaS or DevSecOps. Strategic Mindset: Ability to build repeatable GTM strategies and lead accurate forecasting, with demonstrated success in driving growth and velocity sales cycles in a fast-paced environment. Partner Experience: Deep partner experience, driving net new pipeline and co-sell activities. Regional Knowledge: Strong understanding of EMEA market dynamics, procurement processes, and cultural nuances. Communication Skills: Executive presence with the ability to engage stakeholders at all levels, from developers to C-suite. Process Rigor: A passion for organizational rigor and continuous process improvement. Strong proficiency in Command of the Message (CoM) and MEDDPICC frameworks to drive pipeline creation, deal qualification and progression, and forecast accuracy. It'd Be Awesome If You Also Have a deep understanding of the software development lifecycle (SDLC) and the ability to articulate the value of Snyk's product suite. Bring fresh ideas and aren't afraid to challenge the status quo Have a sense of humour - we take our mission seriously, but not ourselves! We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! About Snyk Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk. Benefits & Programs Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role. Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers Health benefits, employee assistance plans, and annual wellness allowance Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
Overview We are looking for a results-driven and tenacious individual with a passion for sales and account management to join our Core Account team in London. Main Duties and Responsibilities The ideal candidate will work well under pressure, be a problem-solver and be confident communicating with clients, team members and management.As a member of our Core Account team, you will be responsible for an existing global book of business comprising of the world's leading law firms and professional services firms.Leveraging Chambers' position as the market leader, your role will be to strengthen existing relationships, retain current spend and generating new revenue from your clients using multiple Chambers product offerings.You will enjoy working in a fast-paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time-management skills are a must. The role offers the flexibility of contributing effectively within a high-performing team environment, whilst holding a full quota for your personal book of business.You will work extremely closely with and have the full support of the Commercial Manager: Core Accounts.You will work flexibly in our Fleet Street office together with the rest of the Sales team on Wednesdays and Thursdays, and normally from home the rest of the week (if you wish to work from the office any Mondays, Tuesdays or Fridays you can book a desk using the app). Why you should apply: Full management of an existing book of business and entire sales process. We offer a higher than average earning potential with an uncapped commission structure. Huge opportunity to upsell existing accounts across our growing portfolio of products. Sole responsibility for allocated jurisdictions, creating strong relationships. Responsible for maintaining and increasing clients' spend across Chambers portfolio. Offering multiple products options to prospective new business clients. Main duties and responsibilities: Heavy account management Relationship building Researching, pitching and closing Managing and upselling your clients As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. Why you should apply Previous B2B sales experience is required. Ability to own a sales cycle from start to finish - closing experience is preferred Knowledge of Legal markets advantageous Proven pitching / presentation skills Skills, Experience & Personal Attributes Desire to succeed in a fast-paced sales environment Passion for generating new business Enjoyment of relationship building and account management Contribute effectively within a team environment - working collaboratively with both internal and external stakeholders Ability to work autonomously "No Limits" mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview. About Us Chambers is the leading legal data and intelligence partner for lawyers, firms, and in-house teams.We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector.This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed.Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambition.
Apr 19, 2026
Full time
Overview We are looking for a results-driven and tenacious individual with a passion for sales and account management to join our Core Account team in London. Main Duties and Responsibilities The ideal candidate will work well under pressure, be a problem-solver and be confident communicating with clients, team members and management.As a member of our Core Account team, you will be responsible for an existing global book of business comprising of the world's leading law firms and professional services firms.Leveraging Chambers' position as the market leader, your role will be to strengthen existing relationships, retain current spend and generating new revenue from your clients using multiple Chambers product offerings.You will enjoy working in a fast-paced environment. As the role requires working across multiple jurisdictions, with multiple stakeholders and frequent deadlines, excellent organisational and time-management skills are a must. The role offers the flexibility of contributing effectively within a high-performing team environment, whilst holding a full quota for your personal book of business.You will work extremely closely with and have the full support of the Commercial Manager: Core Accounts.You will work flexibly in our Fleet Street office together with the rest of the Sales team on Wednesdays and Thursdays, and normally from home the rest of the week (if you wish to work from the office any Mondays, Tuesdays or Fridays you can book a desk using the app). Why you should apply: Full management of an existing book of business and entire sales process. We offer a higher than average earning potential with an uncapped commission structure. Huge opportunity to upsell existing accounts across our growing portfolio of products. Sole responsibility for allocated jurisdictions, creating strong relationships. Responsible for maintaining and increasing clients' spend across Chambers portfolio. Offering multiple products options to prospective new business clients. Main duties and responsibilities: Heavy account management Relationship building Researching, pitching and closing Managing and upselling your clients As a brand/company, our products have the best reputation across all Legal markets the world over, the decision maker's door is always open. Why you should apply Previous B2B sales experience is required. Ability to own a sales cycle from start to finish - closing experience is preferred Knowledge of Legal markets advantageous Proven pitching / presentation skills Skills, Experience & Personal Attributes Desire to succeed in a fast-paced sales environment Passion for generating new business Enjoyment of relationship building and account management Contribute effectively within a team environment - working collaboratively with both internal and external stakeholders Ability to work autonomously "No Limits" mindset Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview. About Us Chambers is the leading legal data and intelligence partner for lawyers, firms, and in-house teams.We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector.This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed.Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambition.
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Apr 19, 2026
Full time
Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society. Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil twenty years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards. We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management - the leading B2B Enterprise SaaS investors. We are at the beginning of significant growth, and we're looking for superb talent to join us on this journey. As we grow, we're fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company. The team is diverse and friendly. We value fun: most days you'll find a social event or learning opportunity to get involved with, including company socials, away days, and philanthropic activities. Our Mission We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society. The Role The Customer Success teamis responsible forefficiently driving an exceptional experience for all our customers. We partner with our clients to ensure strong adoption and value realization across their organizations. We'relooking for a Customer Success Manager to join our thriving Customer team at Board Intelligence.You'llsit within the Digital CS team, in this role,you'llsplit your time between delivering engaging onboarding experiences for newcustomers, andmaintaining the portfolio of Scaled accounts alongside the Scaled team, through digital-first engagement strategies.In addition to delivering at scale,you'llalso partner closely with your teamand the Director of Digital CSto operationalize top quality digital journeyswith AI at the forefront, using tools such as Claude,Planhatand Pendo. This role is perfect for someone whohas a passion for AI first initiatives andexcels at delivering exceptional onboarding experiences while also building scalable customer success programs. As we continue to scale our SaaS business, this role will be instrumental in ensuring new customers get off to a strong start,maintainingexceptional retention across our Scaled segment, and proving that personalized, high-quality customer success can be delivered efficiently through smart, digital-first strategies. Main Responsibilities Onboarding (Initially50% of role): Deliver engaging onboarding experiences for new customers, across all our segments, guiding them throughinitialsetup, configuration,training,and early adoption milestones to ensure successful product launch Monitor onboarding health metrics and engagement data toidentifyat-risk customers early, providingtimelyinterventions to ensure successful implementation and early wins Working closely with the Director of Digital CS to design, iterate, andoptimise the various onboarding journeys for each of our segmentswith AI at the forefrontwithtools likePlanhatand Pendo.Identifyingopportunities to improve time-to-value, reduce friction, and increase self-service adoption through better content, automation, and in-app guidance Create andmaintainonboarding resources including email sequences, video tutorials, helpcentrecontent, and in-app guides that enable customers to successfully adopt the platform independently Scaled Portfolio Management& Digital Strategy(50% of role): Be a part of the team managing the portfolio of Scaled accounts through digital-first engagement strategies,leveragingAI,automation, data insights, and targeted campaigns tomaintaincustomer health and drive adoption Working closely with the Director of Digital CS to build and execute automatedand AI drivencustomer engagement programs including email campaigns, in-app messaging, and digital touchpoints that proactively address customer needs, drive feature adoption, and prevent churn using tools likePlanhatand Pendo. Create educational materials such as videos, guides, walk throughs, and webinars to support fully digital or 1-many customer enablement that drives adoption, awareness, and value delivery. Monitor portfolio health through data analysis,identifyingtrends, risks, and opportunities across the Scaled segment, and implementing targeted interventions where needed Act as the voice of the Scaled customer internally, sharing insights with Product, Marketing, and Go-To-Market teams to influence self-service improvements, content development, and digital experience enhancements Required Skills and Experience Customer Success Experience: Demonstrableexperience inOnboarding,CustomerSuccessor Account Management in a B2B SaaS environment, with proventrack recordmanaginga significant portfolio of accountsand achieving high retention rates (90%+ GRR). Provenexperience owning the renewal process and successfully negotiating contract renewals withsenior leaders. SaaS,AIand Technical Understanding: Strong understanding of SaaS business models andonboarding/customer success metrics includingTTV,GRR, PINCs, CSQLsandcustomer health scoring, Experience withmaximisingcustomersuccess platforms (such asPlanhat) and digital engagement tools (Pendo or similar), withabilityto quickly become a product expert. Experience utilising AI tools such as Claude & Copilot to drive more efficient processes with onboarding and daily Customer Success. Strategic and Analytical Thinking: Strong analytical skills with ability tointerpret usagedata, engagement metrics, and business outcomes to proactivelyidentifyrisks and opportunities Data-driven approach to decision making with experience developing customer success plans and tracking progress against success criteria Essential Soft Skills Exceptional relationship-building and communication skills, with ability to influence and build trust with senior executives Proactive and self-motivated with excellent time management to manage multiple accounts simultaneously Customer-centric approach with genuine passion for helping customers succeed and creating moments of surprise and delight Collaborative team player who can work cross-functionally with Sales, Product, Support, and Marketing team Nice to Have Experience inthe governance, legal tech, or board management space Background working with professional services firms, corporate legal departments, or corporate secretaries Experience in a high-growth SaaS company that has scaled rapidly or been through acquisition Here's some of what's on offer: Pension scheme Personal performance bonus 26 days holiday each calendar year Bupa health & dental cover Group life assurance EAP Cycle to work scheme We pride ourselves on our great working environment and package.
Corporate/Commercial Partner - London A prestigious Legal 500 practice in West London is seeking an experienced Corporate/Commercial Partner to lead its team and drive the continued growth of this highly regarded department. This is a standout opportunity for a seasoned corporate or commercial lawyer who combines strong technical expertise with leadership capability and a passion for business development. Key Responsibilities: Lead and manage a team of solicitors and legal executives, ensuring strong performance, collaboration and development. Drive departmental growth by achieving performance and financial targets. Develop and expand the firm's corporate and commercial client base through networking, marketing and close collaboration with fellow partners. Manage a broad and high-quality caseload, which may include M&A, shareholder agreements, corporate restructuring, commercial contracts, joint ventures and governance matters. About the Firm: You'll be joining a well-established team of experienced partners with deep-rooted London connections and strong professional networks. The firm is recognised for its flexible, client-focused approach and an internal culture that genuinely celebrates success, collaboration and professional autonomy. Requirements: 8+ years' PQE as a Solicitor or Legal Executive in corporate or commercial law. Proven leadership experience and the ability to manage a team effectively. Strong track record in business development and relationship building. Extensive experience in corporate and/or commercial matters, ideally handling a broad caseload within a reputable firm. Benefits: Hybrid working model. Private medical insurance. Competitive bonus structure and additional benefits. If you're an experienced Corporate/Commercial Lawyer with leadership ability and the ambition to drive a successful, long-established team, we encourage you to apply today.
Apr 19, 2026
Full time
Corporate/Commercial Partner - London A prestigious Legal 500 practice in West London is seeking an experienced Corporate/Commercial Partner to lead its team and drive the continued growth of this highly regarded department. This is a standout opportunity for a seasoned corporate or commercial lawyer who combines strong technical expertise with leadership capability and a passion for business development. Key Responsibilities: Lead and manage a team of solicitors and legal executives, ensuring strong performance, collaboration and development. Drive departmental growth by achieving performance and financial targets. Develop and expand the firm's corporate and commercial client base through networking, marketing and close collaboration with fellow partners. Manage a broad and high-quality caseload, which may include M&A, shareholder agreements, corporate restructuring, commercial contracts, joint ventures and governance matters. About the Firm: You'll be joining a well-established team of experienced partners with deep-rooted London connections and strong professional networks. The firm is recognised for its flexible, client-focused approach and an internal culture that genuinely celebrates success, collaboration and professional autonomy. Requirements: 8+ years' PQE as a Solicitor or Legal Executive in corporate or commercial law. Proven leadership experience and the ability to manage a team effectively. Strong track record in business development and relationship building. Extensive experience in corporate and/or commercial matters, ideally handling a broad caseload within a reputable firm. Benefits: Hybrid working model. Private medical insurance. Competitive bonus structure and additional benefits. If you're an experienced Corporate/Commercial Lawyer with leadership ability and the ambition to drive a successful, long-established team, we encourage you to apply today.
Enterprise Software Sales Executive page is loaded Enterprise Software Sales Executiveremote type: Hybridlocations: Kiln Farm, England, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R26-823Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!Job DescriptionAs the Enterprise Software Sales Executive (ESSE) you will be responsible for direct sales that achieve revenue projections for Rockwell Automation's Information Software Solutions PLEX, allowing our comprehensive connected enterprise vision. This includes Plex's Smart Manufacturing Platform across different industries such as CPG, FMCG, Automotive, and Discrete Manufacturing. You will report to Director Enterprise Software Sales Executive. Your Responsibilities: You will achieve Rockwell Automation PLEX sales targets and meet business revenue plans for software solutions using a disciplined sales process within targeted accounts. You will design and implement sales strategies to meet revenue goals by growing all accounts. You will prospect new opportunities through networking, cold calling, and other lead generation techniques. You will manage the sales cycle, performing lead qualification, arranging and providing demonstrations, quoting, and closing deals. You will be directly responsible for meeting quota by negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams. You will develop an accurate sales forecast and pipeline of Information Software and other related solutions. You will contribute to customer proposals and requests for information. You will Use value selling techniques to measure project Return on investment and structure commercial deals accordingly. You will use technical consultants, rand other resources for target opportunity identification and access. You will be primary liaison between customers, regional sales team members, and Rockwell Automation Information Software to ensure efficient communications and information flow from sales and pipeline development activities. You will translate technical terms into everyday language and manage expectations, both internally and externally. You will provide formal regular status reports to sales management, including forecast, pipeline, and activity summary information. You will monitor and report revenue and pipeline results weekly with CRM tool for assigned Products or Geographies to ensure performance goals are met. You will develop business and financial knowledge of Plex and its impact on potential business. You will demonstrate understanding of MES and other latest technology trends and their impact on decisions in assigned Vertical or Geography and communicate this knowledge to extended sales teams. You will Coach customer partners on Plex's solutions within their organisation. You will independently and collaboratively strategize for solving deal-level challenges. You will collaborate with Rockwell Automation sales team and colleagues. You will increase Plex's sales volume and deal size. You will work with internal development teams to develop implementation approach and quote, and assure smooth delivery and customer satisfaction. You will report account activity, opportunity status, and other details. You will partner with the Market Access team to identify and engage the right SI partners in region to support Plex deployments and to create new opportunities through SI and distribution channels. The Essentials - You Will Have: Five plus years of experience selling complex software solutions (SaaS). Familiarity with supply chain concepts, logistics, manufacturing flow, and interaction with IT and Manufacturing systems. Software Experience: Cloud Base Solutions IOT / IIOT / MES / ERP / CRM / Software / Annual Recurring Revenue / subscription model type of experience, including collaboration with customer success functions. Skill to sell at the senior management and executive levels, focusing on outcomes and demonstrating the tangible economic value that products, information software, and services help customers achieve. Hunter mentality with a desire to achieve results; independence and decision making mindset. Network of contacts in manufacturing-related organisations and target companies. The Preferred - You Might Also Have: Bachelor's degree in engineering, supply chain, computer science, manufacturing information technology, or related discipline equivalent experience considered. Experience selling Enterprise software applications, including ERP, MES, Supply Chain, or PLM solutions into process manufacturers. Industry Experience: Auto, Food & Beverage, Discrete Manufacturing. Identify the right customer partners and build connections quickly to lead agreement for deals; work cooperatively with multiple company partners for deal success. What We Offer:Our benefits package includes Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching programme - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programmeme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Apr 19, 2026
Full time
Enterprise Software Sales Executive page is loaded Enterprise Software Sales Executiveremote type: Hybridlocations: Kiln Farm, England, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R26-823Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!Job DescriptionAs the Enterprise Software Sales Executive (ESSE) you will be responsible for direct sales that achieve revenue projections for Rockwell Automation's Information Software Solutions PLEX, allowing our comprehensive connected enterprise vision. This includes Plex's Smart Manufacturing Platform across different industries such as CPG, FMCG, Automotive, and Discrete Manufacturing. You will report to Director Enterprise Software Sales Executive. Your Responsibilities: You will achieve Rockwell Automation PLEX sales targets and meet business revenue plans for software solutions using a disciplined sales process within targeted accounts. You will design and implement sales strategies to meet revenue goals by growing all accounts. You will prospect new opportunities through networking, cold calling, and other lead generation techniques. You will manage the sales cycle, performing lead qualification, arranging and providing demonstrations, quoting, and closing deals. You will be directly responsible for meeting quota by negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams. You will develop an accurate sales forecast and pipeline of Information Software and other related solutions. You will contribute to customer proposals and requests for information. You will Use value selling techniques to measure project Return on investment and structure commercial deals accordingly. You will use technical consultants, rand other resources for target opportunity identification and access. You will be primary liaison between customers, regional sales team members, and Rockwell Automation Information Software to ensure efficient communications and information flow from sales and pipeline development activities. You will translate technical terms into everyday language and manage expectations, both internally and externally. You will provide formal regular status reports to sales management, including forecast, pipeline, and activity summary information. You will monitor and report revenue and pipeline results weekly with CRM tool for assigned Products or Geographies to ensure performance goals are met. You will develop business and financial knowledge of Plex and its impact on potential business. You will demonstrate understanding of MES and other latest technology trends and their impact on decisions in assigned Vertical or Geography and communicate this knowledge to extended sales teams. You will Coach customer partners on Plex's solutions within their organisation. You will independently and collaboratively strategize for solving deal-level challenges. You will collaborate with Rockwell Automation sales team and colleagues. You will increase Plex's sales volume and deal size. You will work with internal development teams to develop implementation approach and quote, and assure smooth delivery and customer satisfaction. You will report account activity, opportunity status, and other details. You will partner with the Market Access team to identify and engage the right SI partners in region to support Plex deployments and to create new opportunities through SI and distribution channels. The Essentials - You Will Have: Five plus years of experience selling complex software solutions (SaaS). Familiarity with supply chain concepts, logistics, manufacturing flow, and interaction with IT and Manufacturing systems. Software Experience: Cloud Base Solutions IOT / IIOT / MES / ERP / CRM / Software / Annual Recurring Revenue / subscription model type of experience, including collaboration with customer success functions. Skill to sell at the senior management and executive levels, focusing on outcomes and demonstrating the tangible economic value that products, information software, and services help customers achieve. Hunter mentality with a desire to achieve results; independence and decision making mindset. Network of contacts in manufacturing-related organisations and target companies. The Preferred - You Might Also Have: Bachelor's degree in engineering, supply chain, computer science, manufacturing information technology, or related discipline equivalent experience considered. Experience selling Enterprise software applications, including ERP, MES, Supply Chain, or PLM solutions into process manufacturers. Industry Experience: Auto, Food & Beverage, Discrete Manufacturing. Identify the right customer partners and build connections quickly to lead agreement for deals; work cooperatively with multiple company partners for deal success. What We Offer:Our benefits package includes Comprehensive mindfulness programmes with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching programme - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programmes through our OnTrack programmeme On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Chief Technology Officer Location: Hybrid/Office based in London EC4R Salary: £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 19, 2026
Full time
Chief Technology Officer Location: Hybrid/Office based in London EC4R Salary: £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Social Media and Digital Comms Lead Salary: Competitive salary Benefits: Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4 x salary Location: Leeds or London Fitzroy Ways of Working: Hybrid Hours of work: Monday to Friday 8.30-17.00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing In this busy and exciting role, you will shape how Greencore shows up externally-leading our digital channels, elevating our corporate storytelling, and transforming our social platforms and website into compelling showcases of our leadership, innovation and purpose. You'll uncover stories from across the business, create high-quality multimedia content, and manage a coordinated external news flow that strengthens our reputation. Role Accountabilities • Lead the external digital strategy across our website and social channels to boost engagement and support reputation objectives • Manage day-to-day social media activity, delivering regular, engaging content and responding quickly to comments, issues and trends • Oversee the refresh and continuous improvement of our corporate website to ensure it reflects a modern, engaging corporate presence • Conduct daily social listening to identify early-warning signals, trends and emerging issues, sharing insights with key stakeholders • Produce high-quality external content including articles, blogs, videos and graphics that showcase our leadership and people • Partner with Talent Acquisition and L&D to ensure consistent employer brand messaging and empower colleagues to act as brand advocates • Support the CEO and Executive Team by enhancing their presence and advocacy on LinkedIn • Build strong relationships across the business to uncover stories that reinforce our reputation narrative • Support press office activity, responding to media queries and contributing to reactive and crisis communications • Collaborate across the Communications function to ensure alignment between internal and external messaging What we're looking for • Proven experience in external communications with strong capability across digital channels and corporate content creation • Strong understanding of social media strategy, analytics, channel management and community engagement • Experience in website management, content planning and performance measurement • Excellent writing and storytelling skills across multiple formats • Creative mindset with proficiency in key digital tools such as CMS platforms, social scheduling tools, Canva or similar • Strong analytical skills with the ability to interpret digital engagement and media insights • Understanding of media relations, press office operations and crisis response handling • Ability to act as an internal journalist, uncovering and developing compelling stories • Strong collaboration skills, working effectively with internal teams and external agencies • Excellent organisational skills with the ability to manage multiple deadlines in a fast-paced environment We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Apr 19, 2026
Full time
Social Media and Digital Comms Lead Salary: Competitive salary Benefits: Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4 x salary Location: Leeds or London Fitzroy Ways of Working: Hybrid Hours of work: Monday to Friday 8.30-17.00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing In this busy and exciting role, you will shape how Greencore shows up externally-leading our digital channels, elevating our corporate storytelling, and transforming our social platforms and website into compelling showcases of our leadership, innovation and purpose. You'll uncover stories from across the business, create high-quality multimedia content, and manage a coordinated external news flow that strengthens our reputation. Role Accountabilities • Lead the external digital strategy across our website and social channels to boost engagement and support reputation objectives • Manage day-to-day social media activity, delivering regular, engaging content and responding quickly to comments, issues and trends • Oversee the refresh and continuous improvement of our corporate website to ensure it reflects a modern, engaging corporate presence • Conduct daily social listening to identify early-warning signals, trends and emerging issues, sharing insights with key stakeholders • Produce high-quality external content including articles, blogs, videos and graphics that showcase our leadership and people • Partner with Talent Acquisition and L&D to ensure consistent employer brand messaging and empower colleagues to act as brand advocates • Support the CEO and Executive Team by enhancing their presence and advocacy on LinkedIn • Build strong relationships across the business to uncover stories that reinforce our reputation narrative • Support press office activity, responding to media queries and contributing to reactive and crisis communications • Collaborate across the Communications function to ensure alignment between internal and external messaging What we're looking for • Proven experience in external communications with strong capability across digital channels and corporate content creation • Strong understanding of social media strategy, analytics, channel management and community engagement • Experience in website management, content planning and performance measurement • Excellent writing and storytelling skills across multiple formats • Creative mindset with proficiency in key digital tools such as CMS platforms, social scheduling tools, Canva or similar • Strong analytical skills with the ability to interpret digital engagement and media insights • Understanding of media relations, press office operations and crisis response handling • Ability to act as an internal journalist, uncovering and developing compelling stories • Strong collaboration skills, working effectively with internal teams and external agencies • Excellent organisational skills with the ability to manage multiple deadlines in a fast-paced environment We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
Apr 18, 2026
Full time
Cross Class Claims Handler Monday-Friday 9am-5pm (1 day from home) Salary up 40,000 DOE Leeds We are seeking a Cross Class Claims Handler to join our dynamic team. The successful candidate will be responsible for managing and processing claims, ensuring our clients receive efficient and effective claims handling services. This role demands analytical skills, and the ability to deliver outstanding customer service. Roles & Responsibilities: As a Cross Class Claims Handler, you will be responsible for the following: Claims Management: Handle a diverse portfolio of insurance claims across various lines of business, including but not limited to property, casualty, liability, and commercial insurance. Client Advocacy: Act as the primary point of contact for clients throughout the claims process, advocating on their behalf to ensure fair and timely resolution of claims. Negotiation: Negotiate with insurers and third-party representatives to achieve optimal claim settlements, taking into account policy terms, legal considerations, and client interests. Documentation: Prepare and maintain accurate records of claim-related communications, activities, and payments, ensuring compliance with company procedures and regulatory requirements. Customer Service: Provide responsive and empathetic customer service to clients, addressing inquiries, concerns, and requests for assistance related to claims. Loss Prevention: Identify and implement proactive measures to minimise the risk of claims, such as recommending risk management strategies and coverage enhancements to clients. Continuous Improvement: Stay abreast of industry developments, emerging trends, and changes in insurance regulations to enhance expertise and improve claims handling practices. Key Relationships: Clients: Build and maintain strong relationships with clients, serving as a trusted advisor and advocate in navigating the claims process. Insurers: Collaborate with insurers to facilitate claims processing, negotiate settlements, and resolve coverage disputes on behalf of clients. Third-Party Service Providers: Coordinate with loss adjusters, solicitors, repair contractors, and other external partners to support claims handling efforts and expedite resolutions. Internal Teams: Work closely with our Account Executives and other internal departments to ensure seamless coordination and communication throughout the claims lifecycle. Qualifications/Key Skills Required: Experience in claims handling within an insurance broker or similar environment. Excellent communication and interpersonal skills. Attention to detail and accuracy in data entry and documentation. Ability to work effectively in a fast-paced environment. Proficiency in insurance software (Acturis desirable) and Microsoft Office suite. Problem-solving and decision-making abilities. Client-focused mindset with a commitment to delivering exceptional service. Benefits: 33 days holiday Free parking Income protection Fully paid training Pension contribution Excellent progression Interested in knowing more? CLICK APPLY.
We are Brainlabs, the High-Performance media agency, on a mission to become the world's biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And what's our formula? Superteams of Brainlabbers, fueled by data and enabled by technology. Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture. As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code. This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It's a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together. So you're interested in becoming an Associate Director in our Paid Search Practice? As a Paid Search practitioner you'll help to shape and then oversee delivery of work for clients. You will help to define the objectives of the work, and measure the success/impact, in line with overall campaign objectives and wider client-centric KPIs, actively managing the workload of the delivery team to enable this. You will also generate and promote innovative new concepts to clients applying our test and learn approach and share successes across the practice. In this role you will: Use your practice knowledge to deliver highly successful campaigns that outperform KPIs, to budget and on-time. Effectively track and optimise campaigns. Develop and implement, as well as follow guidelines and processes. Actively contribute to developing the Paid Search best-practice roadmap so that our offering is continually developing. Act as a point of escalation for client teams, working to ensure that work is delivered to standard and on time. Lead and mentor others across the practice helping to grow capability and knowledge. We're looking for someone who: Has strong Paid Search delivery knowledge and 4+ years of experience. Has demonstrable success in optimising Paid Search campaigns and work through automation, processes and technology adoption/development. Has a good understanding about how other channels work and optimise together. Is a confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning. Is passionate about growing the knowledge of those around you. Has excellent presentation skills and strong data analysis and reporting skills. Has a strong attention to detail, methodical and process orientated. And this is what success looks like in the role: You will live our culture code every day! Effective campaign creation and delivery metrics. Internal targets/metrics on technology adoption and process optimisation met. You will hit our quality assurance metrics on all campaigns you lead. Client satisfaction targets being met (internal & external). Learning certifications created and met across the practice. Actively managing workload of your delivery teams to maximise output. What happens next? We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you. Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know! Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.
Apr 18, 2026
Full time
We are Brainlabs, the High-Performance media agency, on a mission to become the world's biggest and best independent media agency. We plan and buy media that delivers profitable and sustained business impact. And what's our formula? Superteams of Brainlabbers, fueled by data and enabled by technology. Brainlabs has always been a culture-first company. In fact, from the very beginnings of the agency a set of shared principles, philosophies and values was documented in The Brainlabs Handbook, helping us create our unique culture. As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code. This Culture Code consists of 12 codes that talk to what it means to be a Brainlabber. It's a joint commitment to continuous development and creating a company that we can all be proud of, where Brainlabbers can turn up to do great work, make great friends and win together. So you're interested in becoming an Associate Director in our Paid Search Practice? As a Paid Search practitioner you'll help to shape and then oversee delivery of work for clients. You will help to define the objectives of the work, and measure the success/impact, in line with overall campaign objectives and wider client-centric KPIs, actively managing the workload of the delivery team to enable this. You will also generate and promote innovative new concepts to clients applying our test and learn approach and share successes across the practice. In this role you will: Use your practice knowledge to deliver highly successful campaigns that outperform KPIs, to budget and on-time. Effectively track and optimise campaigns. Develop and implement, as well as follow guidelines and processes. Actively contribute to developing the Paid Search best-practice roadmap so that our offering is continually developing. Act as a point of escalation for client teams, working to ensure that work is delivered to standard and on time. Lead and mentor others across the practice helping to grow capability and knowledge. We're looking for someone who: Has strong Paid Search delivery knowledge and 4+ years of experience. Has demonstrable success in optimising Paid Search campaigns and work through automation, processes and technology adoption/development. Has a good understanding about how other channels work and optimise together. Is a confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning. Is passionate about growing the knowledge of those around you. Has excellent presentation skills and strong data analysis and reporting skills. Has a strong attention to detail, methodical and process orientated. And this is what success looks like in the role: You will live our culture code every day! Effective campaign creation and delivery metrics. Internal targets/metrics on technology adoption and process optimisation met. You will hit our quality assurance metrics on all campaigns you lead. Client satisfaction targets being met (internal & external). Learning certifications created and met across the practice. Actively managing workload of your delivery teams to maximise output. What happens next? We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you. Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know! Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.
The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. CSMs operate within a pooled, scale-focused model designed to support a large and growing customer portfolio through an always on digital approach, complemented by 1 to many engagements and signal driven prioritization. This ensures human engagement is focused where it drives the greatest impact. The role blends time bound ownership of a defined set of customers with shared, signal based success motions across the broader portfolio. We are an AI powered strategic growth engine, partnering with customers to realize the full impact of Miro as an AI driven operating system for modern work. The team collaborates with customers to accelerate innovation, strengthen collaboration, and enable new ways of working. By leveraging product insights, lifecycle signals, and scalable engagement strategies, Shared Success CSMs drive measurable outcomes in retention, adoption, and expansion across a global and diverse customer base. About the Role As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. This role is designed for self starters who thrive in dynamic environments and are quick to adapt, continuously learning and evolving as priorities shift. You will balance direct customer engagement with signal driven prioritization, managing a portfolio of customers while leveraging product signals, lifecycle triggers, and health indicators to determine when and how to engage. Working alongside a global team, you will contribute to scalable programs, experiments, and playbooks that help thousands of customers realize value from Miro. Success in this role requires curiosity, ownership, strong organization, and the ability to use data, technology, and emerging AI capabilities to drive meaningful customer outcomes. Success in this role requires strong AI fluency, a consultative mindset, and the ability to engage confidently with stakeholders from individual users to C level executives. You bring experience partnering with engineering, product, and design leaders, and can translate business goals into actionable, value driven outcomes using Miro. What you'll do Own outcomes across a portfolio of customers, with a focus on driving adoption, retention, and expansion Use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and prioritize engagement Engage customers at key moments in their journey, including onboarding, adoption, and renewal risk, to drive measurable business outcomes Execute and iterate on scalable programs and playbooks that accelerate activation, deepen adoption, and support long term value realization Deliver targeted engagements as needed (e.g. workshops, Miro Days, and virtual sessions) for high impact opportunities and risks within your portfolio Advise customers on best practices to embed Miro into core workflows and improve collaboration and innovation Partner cross functionally with Sales, Product, Support, and Education by sharing customer insights, escalating friction points, and contributing to solutions that improve the customer experience Maintain accurate account data and documentation in Gainsight and internal systems to ensure visibility and continuity Contribute insights and patterns from your portfolio to help improve team programs, playbooks, and overall customer experience at scale What you'll need 3+ years of experience in customer facing roles within SaaS, fintech, technology, or consulting environments Demonstrated AI fluency, with the ability to leverage AI and automation to enhance customer engagement and scale impact Consultative mindset with experience in consulting a major plus, demonstrating the ability to guide customers through discovery, challenge assumptions, and align solutions to business outcomes Experience engaging with C level stakeholders and partnering with engineering, product, and design leadership teams Strong organizational and prioritization skills, with the ability to manage multiple engagements in a fast paced, signal driven environment Comfort using data, product insights, and customer health indicators to inform decisions and drive targeted engagement A self starter mindset with a high degree of ownership, curiosity to experiment, and the ability to take ideas from concept through execution and iteration Ability to quickly adapt and learn in a dynamic environment, pivoting based on new information, signals, and business needs Clear and confident communication skills, with the ability to engage customers across industries, roles, and levels of maturity Confidence contributing ideas, challenging the status quo, and influencing team discussions Experience with tools such as Gainsight, Salesforce, Slack, Gong, Gemini, Claude or other advanced AI technologies used for building new workflows is a plus Fluency in English and at least one additional language (Spanish, Dutch, or French) is a plus What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location specific benefits, please refer to our Global Miro benefits board.
Apr 18, 2026
Full time
The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, and Support. CSMs operate within a pooled, scale-focused model designed to support a large and growing customer portfolio through an always on digital approach, complemented by 1 to many engagements and signal driven prioritization. This ensures human engagement is focused where it drives the greatest impact. The role blends time bound ownership of a defined set of customers with shared, signal based success motions across the broader portfolio. We are an AI powered strategic growth engine, partnering with customers to realize the full impact of Miro as an AI driven operating system for modern work. The team collaborates with customers to accelerate innovation, strengthen collaboration, and enable new ways of working. By leveraging product insights, lifecycle signals, and scalable engagement strategies, Shared Success CSMs drive measurable outcomes in retention, adoption, and expansion across a global and diverse customer base. About the Role As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. This role is designed for self starters who thrive in dynamic environments and are quick to adapt, continuously learning and evolving as priorities shift. You will balance direct customer engagement with signal driven prioritization, managing a portfolio of customers while leveraging product signals, lifecycle triggers, and health indicators to determine when and how to engage. Working alongside a global team, you will contribute to scalable programs, experiments, and playbooks that help thousands of customers realize value from Miro. Success in this role requires curiosity, ownership, strong organization, and the ability to use data, technology, and emerging AI capabilities to drive meaningful customer outcomes. Success in this role requires strong AI fluency, a consultative mindset, and the ability to engage confidently with stakeholders from individual users to C level executives. You bring experience partnering with engineering, product, and design leaders, and can translate business goals into actionable, value driven outcomes using Miro. What you'll do Own outcomes across a portfolio of customers, with a focus on driving adoption, retention, and expansion Use product usage data, health signals, and lifecycle insights to proactively identify risks and opportunities, and prioritize engagement Engage customers at key moments in their journey, including onboarding, adoption, and renewal risk, to drive measurable business outcomes Execute and iterate on scalable programs and playbooks that accelerate activation, deepen adoption, and support long term value realization Deliver targeted engagements as needed (e.g. workshops, Miro Days, and virtual sessions) for high impact opportunities and risks within your portfolio Advise customers on best practices to embed Miro into core workflows and improve collaboration and innovation Partner cross functionally with Sales, Product, Support, and Education by sharing customer insights, escalating friction points, and contributing to solutions that improve the customer experience Maintain accurate account data and documentation in Gainsight and internal systems to ensure visibility and continuity Contribute insights and patterns from your portfolio to help improve team programs, playbooks, and overall customer experience at scale What you'll need 3+ years of experience in customer facing roles within SaaS, fintech, technology, or consulting environments Demonstrated AI fluency, with the ability to leverage AI and automation to enhance customer engagement and scale impact Consultative mindset with experience in consulting a major plus, demonstrating the ability to guide customers through discovery, challenge assumptions, and align solutions to business outcomes Experience engaging with C level stakeholders and partnering with engineering, product, and design leadership teams Strong organizational and prioritization skills, with the ability to manage multiple engagements in a fast paced, signal driven environment Comfort using data, product insights, and customer health indicators to inform decisions and drive targeted engagement A self starter mindset with a high degree of ownership, curiosity to experiment, and the ability to take ideas from concept through execution and iteration Ability to quickly adapt and learn in a dynamic environment, pivoting based on new information, signals, and business needs Clear and confident communication skills, with the ability to engage customers across industries, roles, and levels of maturity Confidence contributing ideas, challenging the status quo, and influencing team discussions Experience with tools such as Gainsight, Salesforce, Slack, Gong, Gemini, Claude or other advanced AI technologies used for building new workflows is a plus Fluency in English and at least one additional language (Spanish, Dutch, or French) is a plus What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location specific benefits, please refer to our Global Miro benefits board.
Lloyd Recruitment - East Grinstead
East Grinstead, Sussex
Sales Executive Location: East Grinstead Type: Full-Time, Monday - Friday Salary: 25,000 - 28,000 per annum + uncapped commission About the Role Lloyd Recruitment Services are currently recruiting on behalf of a growing, customer-focused business for a Sales Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working with customers and taking a more consultative approach to sales. The role will involve managing incoming enquiries, understanding individual requirements, and supporting customers through the process from initial contact to confirmed booking. Rather than a high-volume or cold-calling environment, the focus is on delivering a positive customer experience, offering clear guidance, and building confidence through a professional and personable approach. You'll be joining a friendly and collaborative team, where training and ongoing support are provided. With a structured onboarding process and uncapped commission available, this position offers strong long-term earning potential and career development. Key Responsibilities Convert inbound enquiries into confirmed bookings Handle customer enquiries with professionalism and care Prepare tailored quotes and manage bookings via CRM systems Explain solutions clearly and confidently Deliver excellent customer service throughout the sales journey Collaborate with internal teams to ensure smooth service delivery What We're Looking For Previous experience in sales (phone/email-based) Confidence using email, CRM systems, and preparing quotes Strong communication skills - clear, friendly, and professional Highly organised with strong attention to detail Positive attitude and a genuine desire to help customers What's on Offer Supportive and collaborative team environment Full training and mentoring from experienced professionals Clear opportunities for career progression Uncapped commission after the initial training period The chance to be part of a growing, reputable company Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Apr 18, 2026
Full time
Sales Executive Location: East Grinstead Type: Full-Time, Monday - Friday Salary: 25,000 - 28,000 per annum + uncapped commission About the Role Lloyd Recruitment Services are currently recruiting on behalf of a growing, customer-focused business for a Sales Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working with customers and taking a more consultative approach to sales. The role will involve managing incoming enquiries, understanding individual requirements, and supporting customers through the process from initial contact to confirmed booking. Rather than a high-volume or cold-calling environment, the focus is on delivering a positive customer experience, offering clear guidance, and building confidence through a professional and personable approach. You'll be joining a friendly and collaborative team, where training and ongoing support are provided. With a structured onboarding process and uncapped commission available, this position offers strong long-term earning potential and career development. Key Responsibilities Convert inbound enquiries into confirmed bookings Handle customer enquiries with professionalism and care Prepare tailored quotes and manage bookings via CRM systems Explain solutions clearly and confidently Deliver excellent customer service throughout the sales journey Collaborate with internal teams to ensure smooth service delivery What We're Looking For Previous experience in sales (phone/email-based) Confidence using email, CRM systems, and preparing quotes Strong communication skills - clear, friendly, and professional Highly organised with strong attention to detail Positive attitude and a genuine desire to help customers What's on Offer Supportive and collaborative team environment Full training and mentoring from experienced professionals Clear opportunities for career progression Uncapped commission after the initial training period The chance to be part of a growing, reputable company Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
MAIN PURPOSE To lead a major programme of work to ensure that the Council has a fit for purpose Performance and Insight Framework that ensures compliance with the new Local Government Outcomes Framework and other statutory reporting requirements as well as supporting effective delivery of the new Council Plan to be developed following the local elections in May 2026. To achieve this by providing cross-organisational leadership, quality assurance and challenge for this major programme of work. To provide high-level and expert support to Cabinet Members, Executive Directors and Directorate Management Teams in relation to managing performance and delivery; and in evidence led decision making. To work with Digital Colleagues and Subject Matter Experts across the organisation to develop effective and efficient digital solutions for reporting performance and using data and insights to drive effective decision making and delivery. MAIN DUTIES AND RESPONSIBILITIES Leadership and facilitation of the major Performance and Insight programme across the organisation. This includes setting up and leading cross-organisational project teams which will include senior officers up to Director level. Providing matrix management to a range of staff from across the organisation as required. Ownership and management of significant programme budgets, both capital and revenue (revenue budgets in excess of £100k per annum). Ownership and strategic analysis of Performance and Insight documentation and control mechanisms, to provide assurance to corporate and departmental management teams that these are being produced and undertaken to required standards and that there are adequate mechanisms in place to support development and delivery of the Performance and Insight Framework. Lead the design and delivery of a communication strategy that provides our workforce; elected members; and other internal and external stakeholders with a good understanding of the aims and operation of the Performance and Insights Framework. Identify risks and issues associated with the development of the Performance and Insights framework, and options for resolution and mitigation, to avoid delays in delivery of work programmes. Management of Performance and Insight Framework contracts as required. This may include manging procurement processes prior to contracts being awarded. Work under own initiative and autonomously to undertake critical path analysis, identification of critical milestones and interdependencies across framework development projects, and ensure these activities are communicated and planned at the appropriate level in order to manage them effectively. Provide ad hoc targeted programme support (for example drafting of Business Cases or PIDs, engagement programmes and similar) to major Directorate programmes and projects where required. Lead on the organisation of all relevant Performance and Insight Framework development boards and working groups ensuring that these are well facilitated, managed and documented and all necessary follow-up actions are delivered.Deputise for the Assistant Director: Policy and Strategy as required, attending Committees and other meetings, outside normal office hours if required Ability to work to the highest standards, demonstrating resilience to pressure, changing and competing demands and tight deadlines; maintaining professionalism at all times. Highly developed analytical and evaluation skills, with the ability to absorb complex information, define the key issues and develop and lead the implementation of innovative and effective solutions and/or responses. Excellent interpersonal skills to build strong working relationships with internal and external stakeholders. Strong leadership skills, acting as a role model for good practice with the ability to persuade and influence the work of peers and senior officers to the benefit of the Council. Ability to challenge and influence stakeholders across the organisation to gain buy in and support.Excellent stakeholder management and communications skills, both written and verbal, with the ability to interact professionally with a diverse range of individuals internally and externally including Elected Members and senior officers (up to an including CEO level). Knowledge and skills Deep knowledge of current issues and approaches relating to performance management and the use of data and insights in complex organisations. Detailed and up to date knowledge and understanding of relevant central and local government policy and processes. Extensive knowledge of IT packages including Office365 and related applications. Knowledge of and commitment to the Council s Equal Opportunities policy and an ability to implement this across the organisation and to ensure that it is reflected in the delivery of services Experience/Training Relevant qualification, or equivalent experience, in a performance management or a related field. Significant experience of working autonomously in a complex organisational environment. Experience of leading and delivering projects and programmes of work, specifically high profile and cross-cutting initiatives in large organisations (preferably Public Sector) successfully to time, budget and quality expectations in a complex environment, involving multiple stakeholders Demonstrated ability to lead, plan and manage a portfolio of performance and insight projects and activities in parallel, establishing clear targets, defining plans and coordinating resources to ensure all are delivered on time and to quality expectations. Experience of influencing senior officers, teams and individuals outside of direct span of control to deliver successful outcomes, and using well developed persuasion and negotiation skills to achieve tangible outcomes Experience of writing policy and similar documents to a high quality with minimal supervision. Experience in designing and delivering workshops and facilitating group sessions Special Requirements Occasional requirement to attend meetings, engagement events and similar outside of normal office hours. To undertake other work commensurate with the grade of the role as directed by the Assistant Director for Policy and Strategy.
Apr 18, 2026
Contractor
MAIN PURPOSE To lead a major programme of work to ensure that the Council has a fit for purpose Performance and Insight Framework that ensures compliance with the new Local Government Outcomes Framework and other statutory reporting requirements as well as supporting effective delivery of the new Council Plan to be developed following the local elections in May 2026. To achieve this by providing cross-organisational leadership, quality assurance and challenge for this major programme of work. To provide high-level and expert support to Cabinet Members, Executive Directors and Directorate Management Teams in relation to managing performance and delivery; and in evidence led decision making. To work with Digital Colleagues and Subject Matter Experts across the organisation to develop effective and efficient digital solutions for reporting performance and using data and insights to drive effective decision making and delivery. MAIN DUTIES AND RESPONSIBILITIES Leadership and facilitation of the major Performance and Insight programme across the organisation. This includes setting up and leading cross-organisational project teams which will include senior officers up to Director level. Providing matrix management to a range of staff from across the organisation as required. Ownership and management of significant programme budgets, both capital and revenue (revenue budgets in excess of £100k per annum). Ownership and strategic analysis of Performance and Insight documentation and control mechanisms, to provide assurance to corporate and departmental management teams that these are being produced and undertaken to required standards and that there are adequate mechanisms in place to support development and delivery of the Performance and Insight Framework. Lead the design and delivery of a communication strategy that provides our workforce; elected members; and other internal and external stakeholders with a good understanding of the aims and operation of the Performance and Insights Framework. Identify risks and issues associated with the development of the Performance and Insights framework, and options for resolution and mitigation, to avoid delays in delivery of work programmes. Management of Performance and Insight Framework contracts as required. This may include manging procurement processes prior to contracts being awarded. Work under own initiative and autonomously to undertake critical path analysis, identification of critical milestones and interdependencies across framework development projects, and ensure these activities are communicated and planned at the appropriate level in order to manage them effectively. Provide ad hoc targeted programme support (for example drafting of Business Cases or PIDs, engagement programmes and similar) to major Directorate programmes and projects where required. Lead on the organisation of all relevant Performance and Insight Framework development boards and working groups ensuring that these are well facilitated, managed and documented and all necessary follow-up actions are delivered.Deputise for the Assistant Director: Policy and Strategy as required, attending Committees and other meetings, outside normal office hours if required Ability to work to the highest standards, demonstrating resilience to pressure, changing and competing demands and tight deadlines; maintaining professionalism at all times. Highly developed analytical and evaluation skills, with the ability to absorb complex information, define the key issues and develop and lead the implementation of innovative and effective solutions and/or responses. Excellent interpersonal skills to build strong working relationships with internal and external stakeholders. Strong leadership skills, acting as a role model for good practice with the ability to persuade and influence the work of peers and senior officers to the benefit of the Council. Ability to challenge and influence stakeholders across the organisation to gain buy in and support.Excellent stakeholder management and communications skills, both written and verbal, with the ability to interact professionally with a diverse range of individuals internally and externally including Elected Members and senior officers (up to an including CEO level). Knowledge and skills Deep knowledge of current issues and approaches relating to performance management and the use of data and insights in complex organisations. Detailed and up to date knowledge and understanding of relevant central and local government policy and processes. Extensive knowledge of IT packages including Office365 and related applications. Knowledge of and commitment to the Council s Equal Opportunities policy and an ability to implement this across the organisation and to ensure that it is reflected in the delivery of services Experience/Training Relevant qualification, or equivalent experience, in a performance management or a related field. Significant experience of working autonomously in a complex organisational environment. Experience of leading and delivering projects and programmes of work, specifically high profile and cross-cutting initiatives in large organisations (preferably Public Sector) successfully to time, budget and quality expectations in a complex environment, involving multiple stakeholders Demonstrated ability to lead, plan and manage a portfolio of performance and insight projects and activities in parallel, establishing clear targets, defining plans and coordinating resources to ensure all are delivered on time and to quality expectations. Experience of influencing senior officers, teams and individuals outside of direct span of control to deliver successful outcomes, and using well developed persuasion and negotiation skills to achieve tangible outcomes Experience of writing policy and similar documents to a high quality with minimal supervision. Experience in designing and delivering workshops and facilitating group sessions Special Requirements Occasional requirement to attend meetings, engagement events and similar outside of normal office hours. To undertake other work commensurate with the grade of the role as directed by the Assistant Director for Policy and Strategy.
