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account relationship manager freight forwarding
HTE Recruitment
key account coordinator - freight forwarding
HTE Recruitment Bradford, Yorkshire
Freight forwarding key Account Coordinator for a freight forwarder in the Bradford area. This role will include Produce bills of lading and Provide bill of lading instructions. You will also be proactive with business relationship building with current customers. This role is a mixture of the admin side of the bills of lading, current client relationships, invoices and pricing. This is a varied role and would suit either a freight forwarding operator, a pricing coordinator, internal sales exec or a freight administer or freight account coordinator. This role is paying upto £30k, with parking available. The role The the client is looking for a freight forwarding candidate who can: Maintain consistent levels of accuracy in data records on all systems used in the role, Obtain pricing and provide quote and service information, Liaise with Customers, sub-contractors, Suppliers and agents, Produce bills of lading, Provide bill of lading instructions, Networking and undertaking research, where necessary, to keep ahead of competition. This is a very varied role and does cover the pricing, account development and bills of lading side. Freight forwarding Account Coordinator Experience We are looking for a candidate who has a good level of education in Maths & English, knowledge of freight forwarding, and experience working in import/export freight forwarding would be a advantage. Knowledge of the bills of lading and pricing. This is a mixed role, so it will be suitable for an internal sales exec, freight forwarding administrator or a freight forwarding account manager, Freight forwarding key Account Coordinator Bradford freight forwarder upto £30k Apply Today: For over 15 years, HtE Recruitment Logistics division has been trusted by professionals across the UK to find their next role. Our Logistics Recruitment team also offers a variety of positions nationwide. If you're considering a move, get in touch with HtE Recruitment today. By applying, we ll save your contact details to discuss this role. For full details on how we handle your data, see our GDPR privacy policy on our website or in our email. HtE Recruitment acts as a Recruitment Agency for permanent roles only.
Apr 01, 2026
Full time
Freight forwarding key Account Coordinator for a freight forwarder in the Bradford area. This role will include Produce bills of lading and Provide bill of lading instructions. You will also be proactive with business relationship building with current customers. This role is a mixture of the admin side of the bills of lading, current client relationships, invoices and pricing. This is a varied role and would suit either a freight forwarding operator, a pricing coordinator, internal sales exec or a freight administer or freight account coordinator. This role is paying upto £30k, with parking available. The role The the client is looking for a freight forwarding candidate who can: Maintain consistent levels of accuracy in data records on all systems used in the role, Obtain pricing and provide quote and service information, Liaise with Customers, sub-contractors, Suppliers and agents, Produce bills of lading, Provide bill of lading instructions, Networking and undertaking research, where necessary, to keep ahead of competition. This is a very varied role and does cover the pricing, account development and bills of lading side. Freight forwarding Account Coordinator Experience We are looking for a candidate who has a good level of education in Maths & English, knowledge of freight forwarding, and experience working in import/export freight forwarding would be a advantage. Knowledge of the bills of lading and pricing. This is a mixed role, so it will be suitable for an internal sales exec, freight forwarding administrator or a freight forwarding account manager, Freight forwarding key Account Coordinator Bradford freight forwarder upto £30k Apply Today: For over 15 years, HtE Recruitment Logistics division has been trusted by professionals across the UK to find their next role. Our Logistics Recruitment team also offers a variety of positions nationwide. If you're considering a move, get in touch with HtE Recruitment today. By applying, we ll save your contact details to discuss this role. For full details on how we handle your data, see our GDPR privacy policy on our website or in our email. HtE Recruitment acts as a Recruitment Agency for permanent roles only.
WR Logistics
Ocean Freight Operator
WR Logistics Totton, Hampshire
Position: Ocean Freight Operator Location: Southampton Hybrid Working Salary: 32,000 - 35,000 + Profit Share Hours: Mon - Fri 8:30-17:00pm We are working with a leading, employee-owned freight forwarding & logistics provider to recruit an experienced and Ocean Freight Operations Co-Ordinator . This is a hands-on role managing end-to-end ocean import and export operations for key customer accounts, from booking through to invoicing, ensuring efficient, high-quality service. Key Responsibilities: Manage your workload efficiently to meet the needs of key client accounts. Oversee import and export shipments, ensuring all processes and procedures are followed. Handle client invoicing promptly and ensure supplier costs are accurately passed on to meet KPIs. Monitor departmental systems and suggest improvements to increase efficiency and profitability. Report operational issues to the Operations Manager as needed. Skills & Attributes: Strong experience in ocean import and export operations. Positive, proactive, solution-focused mindset. Excellent communication and interpersonal skills, able to build relationships with clients and colleagues alike. Ability to work independently and as part of a team, managing multiple priorities effectively. Keen attention to detail and commitment to process compliance. Benefits & Perks: Competitive salary ( 32,000 - 35,000) plus profit share scheme + enhanced benefits package Hybrid working arrangement for a healthy work-life balance. Work in an employee-owned business , contributing directly to company success. Career development opportunities within a supportive team environment. Why Apply? This is a fantastic opportunity for a motivated operations professional to take ownership of key accounts and grow within a progressive, people-focused logistics company. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Full time
Position: Ocean Freight Operator Location: Southampton Hybrid Working Salary: 32,000 - 35,000 + Profit Share Hours: Mon - Fri 8:30-17:00pm We are working with a leading, employee-owned freight forwarding & logistics provider to recruit an experienced and Ocean Freight Operations Co-Ordinator . This is a hands-on role managing end-to-end ocean import and export operations for key customer accounts, from booking through to invoicing, ensuring efficient, high-quality service. Key Responsibilities: Manage your workload efficiently to meet the needs of key client accounts. Oversee import and export shipments, ensuring all processes and procedures are followed. Handle client invoicing promptly and ensure supplier costs are accurately passed on to meet KPIs. Monitor departmental systems and suggest improvements to increase efficiency and profitability. Report operational issues to the Operations Manager as needed. Skills & Attributes: Strong experience in ocean import and export operations. Positive, proactive, solution-focused mindset. Excellent communication and interpersonal skills, able to build relationships with clients and colleagues alike. Ability to work independently and as part of a team, managing multiple priorities effectively. Keen attention to detail and commitment to process compliance. Benefits & Perks: Competitive salary ( 32,000 - 35,000) plus profit share scheme + enhanced benefits package Hybrid working arrangement for a healthy work-life balance. Work in an employee-owned business , contributing directly to company success. Career development opportunities within a supportive team environment. Why Apply? This is a fantastic opportunity for a motivated operations professional to take ownership of key accounts and grow within a progressive, people-focused logistics company. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Kevin Theobald Recruitment Agency
Operations Manager
Kevin Theobald Recruitment Agency Crawley, Sussex
We are recruiting for a client based in Crawley, Hours are Monday- Friday () This is on site, no hybrid working Salary NEG Minimum 10 years' experience at General management/Directorship level in Freight Forwarding The Operations manager is accountable for various aspects of the business. The position will require a heavy reliance on strong and current operational expertise in all aspects of the operation including the warehouse. The Operations manager is responsible for the company's performance, sustainable growth, and efficiency. They will also require a sound knowledge of finance as well as sales. The role requires a very strong desire to deliver high levels and standards of customer service both internal and external. Duties Include: Ensuring the business is run in accordance with the directives of the Directors Responsible for business operation performance and results, ensuring sustainable growth and profitability. Active involvement in profitability from the operations department (Forwarding and warehouse) Active responsibility to ensure operators are compliant to all areas including and H&S, quality assurance, airside operators and IATA inline with compliance and senior management. Responsibility to evaluate each customer's worth and act accordingly Maximise staff resources and effectiveness (drive efficiency and optimisation) Develop a culture of continuous improvement while building a strong relationship with relevant parties both internal and external. Control and focus on costs across all aspects of the business Operations: Coordinate Air, Road and Sea shipments to/from the UK and Cross Trade moments from start to finish. • Ensure accuracy with billing and strong commercial judgement on margins per customer. • Support the operations team in fulfilling all customer requirements. • Accurately complete job files & book jobs onto the internal job management system. • Update track/trace customer portals on relevant jobs ensuring accurate data entry and milestone reports via email. • Prepare and present quotations for projects, ad-hoc and regular movements. Customer Requirements: • Fully understand our customers needs and requirements • Responsible for growth and development of the business through customer development, retention and working closely with Sales to maximise opportunities • Work closely with other colleagues to seek improvements on customer service using digital solutions • Constantly look to improve quality and service provided • Meet customers and perform guided tours of the facility as required • Attend external meetings with customers and suppliers as required • Handle customer complaints/issues escalating where necessary to ensure full resolution Key Skills: Management skills - ability to grow and develop a strong team Strong commercial skills Results orientated Self-starter/multi-tasker, with adaptable 'hands on' approach suitable for SME Proven project management ability including excellent organisational/administrative, analytical, problem solving and time management skills Excellent spoken and written communication skills gained within a customer interfacing role Computer skills - proficient in all Microsoft office applications, Transport/logistics software application Accuracy and attention to detail particularly when working under pressure Company provides excellent benefits including a pension and social days
Sep 24, 2025
Full time
We are recruiting for a client based in Crawley, Hours are Monday- Friday () This is on site, no hybrid working Salary NEG Minimum 10 years' experience at General management/Directorship level in Freight Forwarding The Operations manager is accountable for various aspects of the business. The position will require a heavy reliance on strong and current operational expertise in all aspects of the operation including the warehouse. The Operations manager is responsible for the company's performance, sustainable growth, and efficiency. They will also require a sound knowledge of finance as well as sales. The role requires a very strong desire to deliver high levels and standards of customer service both internal and external. Duties Include: Ensuring the business is run in accordance with the directives of the Directors Responsible for business operation performance and results, ensuring sustainable growth and profitability. Active involvement in profitability from the operations department (Forwarding and warehouse) Active responsibility to ensure operators are compliant to all areas including and H&S, quality assurance, airside operators and IATA inline with compliance and senior management. Responsibility to evaluate each customer's worth and act accordingly Maximise staff resources and effectiveness (drive efficiency and optimisation) Develop a culture of continuous improvement while building a strong relationship with relevant parties both internal and external. Control and focus on costs across all aspects of the business Operations: Coordinate Air, Road and Sea shipments to/from the UK and Cross Trade moments from start to finish. • Ensure accuracy with billing and strong commercial judgement on margins per customer. • Support the operations team in fulfilling all customer requirements. • Accurately complete job files & book jobs onto the internal job management system. • Update track/trace customer portals on relevant jobs ensuring accurate data entry and milestone reports via email. • Prepare and present quotations for projects, ad-hoc and regular movements. Customer Requirements: • Fully understand our customers needs and requirements • Responsible for growth and development of the business through customer development, retention and working closely with Sales to maximise opportunities • Work closely with other colleagues to seek improvements on customer service using digital solutions • Constantly look to improve quality and service provided • Meet customers and perform guided tours of the facility as required • Attend external meetings with customers and suppliers as required • Handle customer complaints/issues escalating where necessary to ensure full resolution Key Skills: Management skills - ability to grow and develop a strong team Strong commercial skills Results orientated Self-starter/multi-tasker, with adaptable 'hands on' approach suitable for SME Proven project management ability including excellent organisational/administrative, analytical, problem solving and time management skills Excellent spoken and written communication skills gained within a customer interfacing role Computer skills - proficient in all Microsoft office applications, Transport/logistics software application Accuracy and attention to detail particularly when working under pressure Company provides excellent benefits including a pension and social days
Freightserve
Export Supervisor
Freightserve Sunbury-on-thames, Middlesex
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Sep 24, 2025
Full time
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

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