Lead the growing feed division of Bartholomews and spearhead the launch of their brand new branded feed range. Are you commercially minded, technically knowledgeable and ready to take ownership of a fast developing feed department? This role gives you the chance to lead a small team, shape product direction, and be at the forefront of a new own label feed range. Based in either the Chichester or Sparkford office, mainly office based with some time spent at the Chichester site. You'll lead a small, close knit team of two salespeople and one administrator in a role that's both advisory and leadership focused. You will be covering stock oversight, sales support, team motivation, and product development. Most notably, you'll have the chance to shape and champion a brand new own label feed range from the ground up. The Role You'll oversee the performance, direction and success of the Feed Department across both sites. This includes: • Lead and motivate a small sales/admin team to deliver strong sales performance. • Drive feed sales activity and use CRM insights to maximise opportunities. • Oversee development and growth of the new own brand feed range. • Manage supplier relationships, pricing, and product quality. • Oversee stock, purchasing, logistics and accurate order/invoice processing. • Build and maintain strong customer relationships, attending visits and events when needed. What You'll Bring • Background in feed, animal nutrition, game feed or wider livestock/agricultural sectors • Strong technical understanding of feed performance, livestock production and nutrition • A commercially minded approach, with experience driving on farm relationships • Confident using CRM systems, sales reports and Microsoft packages • Experience leading people or clear capability to step into leadership • Organised, detail focused, and methodical in your approach • Full UK driving licence and willingness to travel Salary & Working Pattern • Salary: Dependent on experience • Permanent, full time (Monday-Friday, 8:30am-5:30pm) • Hybrid working available when needed but primarily office based, with occasional home working flexibility • Company benefits package included Application Notice Bartholomews have partnered exclusively with De Lacy Executive for this appointment. All applications should be directed through De Lacy Executive, and any direct approaches to Bartholomews regarding this advert will be redirected into our process. To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Apr 01, 2026
Full time
Lead the growing feed division of Bartholomews and spearhead the launch of their brand new branded feed range. Are you commercially minded, technically knowledgeable and ready to take ownership of a fast developing feed department? This role gives you the chance to lead a small team, shape product direction, and be at the forefront of a new own label feed range. Based in either the Chichester or Sparkford office, mainly office based with some time spent at the Chichester site. You'll lead a small, close knit team of two salespeople and one administrator in a role that's both advisory and leadership focused. You will be covering stock oversight, sales support, team motivation, and product development. Most notably, you'll have the chance to shape and champion a brand new own label feed range from the ground up. The Role You'll oversee the performance, direction and success of the Feed Department across both sites. This includes: • Lead and motivate a small sales/admin team to deliver strong sales performance. • Drive feed sales activity and use CRM insights to maximise opportunities. • Oversee development and growth of the new own brand feed range. • Manage supplier relationships, pricing, and product quality. • Oversee stock, purchasing, logistics and accurate order/invoice processing. • Build and maintain strong customer relationships, attending visits and events when needed. What You'll Bring • Background in feed, animal nutrition, game feed or wider livestock/agricultural sectors • Strong technical understanding of feed performance, livestock production and nutrition • A commercially minded approach, with experience driving on farm relationships • Confident using CRM systems, sales reports and Microsoft packages • Experience leading people or clear capability to step into leadership • Organised, detail focused, and methodical in your approach • Full UK driving licence and willingness to travel Salary & Working Pattern • Salary: Dependent on experience • Permanent, full time (Monday-Friday, 8:30am-5:30pm) • Hybrid working available when needed but primarily office based, with occasional home working flexibility • Company benefits package included Application Notice Bartholomews have partnered exclusively with De Lacy Executive for this appointment. All applications should be directed through De Lacy Executive, and any direct approaches to Bartholomews regarding this advert will be redirected into our process. To apply: If this role is of interest and you would like more information, please call George Clayton on or email me at De Lacy Executive Recruitment will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.
Solus Accident Repair Centres
Stockton Heath, Cheshire
Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 01, 2026
Full time
Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
HR Manager A fantastic opportunity for an experienced HR Manager to join a fast-growing technology company of around 30 people. This is the organisation s first dedicated HR hire, so you ll be stepping into a hands-on and pivotal role where you can truly shape the HR function and influence company culture as the business continues to scale. Location: Saffron Walden, Essex 5 days a week on site (please note this office location is very difficult to reach if commuting by public transport from London) Salary: £50,000 £65,000 per annum (depending on experience) Requirements for HR Manager: Proven experience in a broad HR role, ideally within a start-up, scale-up, or fast-paced SME, where you were responsible for the entire HR Function. Strong working knowledge of UK employment law and HR best practice. Comfortable operating as a standalone HR function, covering both strategic and day-to-day tasks. Excellent communication and relationship-building skills, able to act as a trusted advisor to both employees and leadership. Proactive and adaptable with the ability to work independently. Experience in health & safety policy implementation and compliance. CIPD Level 5 or above (desirable, not essential). Responsibilities for HR Manager: Oversee the full employee lifecycle including onboarding, probation, performance reviews, and offboarding. Act as the go-to person for all HR matters, providing guidance and support to employees and managers. Develop and maintain HR policies, procedures, and the employee handbook, ensuring compliance with UK employment law. Manage employee relations issues, offering practical and legally compliant solutions. Coordinate payroll input and benefits administration in collaboration with finance and external providers. Maintain accurate HR systems and employee records. Support employee development, learning opportunities, and career progression initiatives. Lead engagement and culture-building activities to foster an inclusive and supportive environment. Assist leadership with workforce planning and organisational development Ensure compliance with statutory obligations, including health & safety. Champion diversity, equity, and inclusion across the organisation. What the role offers: The chance to set up and lead the HR function in a scaling tech company. A collaborative, innovative, and supportive working environment. Applications: If you re excited by the opportunity to join a growing tech company as their first HR Manager, please apply with your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments to support your application, please email (if this email address is removed by the job board, our full contact details are available on our website).
Apr 01, 2026
Full time
HR Manager A fantastic opportunity for an experienced HR Manager to join a fast-growing technology company of around 30 people. This is the organisation s first dedicated HR hire, so you ll be stepping into a hands-on and pivotal role where you can truly shape the HR function and influence company culture as the business continues to scale. Location: Saffron Walden, Essex 5 days a week on site (please note this office location is very difficult to reach if commuting by public transport from London) Salary: £50,000 £65,000 per annum (depending on experience) Requirements for HR Manager: Proven experience in a broad HR role, ideally within a start-up, scale-up, or fast-paced SME, where you were responsible for the entire HR Function. Strong working knowledge of UK employment law and HR best practice. Comfortable operating as a standalone HR function, covering both strategic and day-to-day tasks. Excellent communication and relationship-building skills, able to act as a trusted advisor to both employees and leadership. Proactive and adaptable with the ability to work independently. Experience in health & safety policy implementation and compliance. CIPD Level 5 or above (desirable, not essential). Responsibilities for HR Manager: Oversee the full employee lifecycle including onboarding, probation, performance reviews, and offboarding. Act as the go-to person for all HR matters, providing guidance and support to employees and managers. Develop and maintain HR policies, procedures, and the employee handbook, ensuring compliance with UK employment law. Manage employee relations issues, offering practical and legally compliant solutions. Coordinate payroll input and benefits administration in collaboration with finance and external providers. Maintain accurate HR systems and employee records. Support employee development, learning opportunities, and career progression initiatives. Lead engagement and culture-building activities to foster an inclusive and supportive environment. Assist leadership with workforce planning and organisational development Ensure compliance with statutory obligations, including health & safety. Champion diversity, equity, and inclusion across the organisation. What the role offers: The chance to set up and lead the HR function in a scaling tech company. A collaborative, innovative, and supportive working environment. Applications: If you re excited by the opportunity to join a growing tech company as their first HR Manager, please apply with your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments to support your application, please email (if this email address is removed by the job board, our full contact details are available on our website).
Our client is only looking for candidates who currently work as a Service Advisor within a franchised main dealer. If you don't have this experience, please don't apply as we cannot proceed with your application - Thanks Prestige Service Advisor £29k - £31k basic with £45k OTE (uncapped) North London Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 4 Saturdays (8am 1pm) Our client, a franchised Motor Trade main dealer group in North London area is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Working knowledge of Drive and RTC Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If we don't already have their details on our system and they get hired, we'll pay you for the recommendation. It's a win-win situation for everyone involved. So spread the word and help us find the perfect candidate! For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Apr 01, 2026
Full time
Our client is only looking for candidates who currently work as a Service Advisor within a franchised main dealer. If you don't have this experience, please don't apply as we cannot proceed with your application - Thanks Prestige Service Advisor £29k - £31k basic with £45k OTE (uncapped) North London Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 4 Saturdays (8am 1pm) Our client, a franchised Motor Trade main dealer group in North London area is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Working knowledge of Drive and RTC Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If we don't already have their details on our system and they get hired, we'll pay you for the recommendation. It's a win-win situation for everyone involved. So spread the word and help us find the perfect candidate! For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Cyber Security Jobs at ITOL Recruit
Dudley, West Midlands
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Apr 01, 2026
Full time
Cyber Security Trainee Placement Programme Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
IT Risk Analyst Location: London (Hybrid - 3 days in the office) Job Type: Permanent Who We Are ICBC Standard Bank, a joint venture between the world's largest bank ICBC and Africa's top lender Standard Bank, excels in cross-border trade finance, project advisory, and emerging markets solutions. The company offers dynamic careers in a multicultural environment, emphasizing innovation, professional growth, and expertise in finance, risk, compliance, and project delivery. What You'll Do Support IT risk governance operations across teams, including control assessments, risk committees, risk acceptances, risk register management, remediation efforts, and action tracking Assist in identifying, capturing, and managing IT risks from teams, including those from vulnerabilities, incidents, and formal control assessments Collaborate with IT teams to define, track, and monitor remediation actions for control weaknesses, including those from vulnerability scans and penetration testing Support periodic control assurance activities through application and system control reviews Assist in producing monthly management information and reports to support IT risk activities Provide technology risk and controls advice to IT teams; liaise with control owners bank-wide, including Information Security and Business Continuity Collaborate with Operational Risk, Internal, and External Audit teams to support assurance and governance activities What You Bring Professional qualifications such as CISA, RiskIT, CISM, CISSP, or CSSLP (desirable) Knowledge of technology risk/control taxonomies and industry frameworks (COBIT, ISO 27001, ISO/IEC 27034) Experience in IT with a risk/controls focus, or in IT-specialized internal audit Understanding of Software Development Lifecycles (SDLC) and IT General Controls (ITGCs) Excellent relationship management and collaboration skills; ability to challenge IT colleagues on control design/operation and track agreed remediation activities Understanding of audit requirements; ability to provide accurate, timely information in response to requests What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Apr 01, 2026
Full time
IT Risk Analyst Location: London (Hybrid - 3 days in the office) Job Type: Permanent Who We Are ICBC Standard Bank, a joint venture between the world's largest bank ICBC and Africa's top lender Standard Bank, excels in cross-border trade finance, project advisory, and emerging markets solutions. The company offers dynamic careers in a multicultural environment, emphasizing innovation, professional growth, and expertise in finance, risk, compliance, and project delivery. What You'll Do Support IT risk governance operations across teams, including control assessments, risk committees, risk acceptances, risk register management, remediation efforts, and action tracking Assist in identifying, capturing, and managing IT risks from teams, including those from vulnerabilities, incidents, and formal control assessments Collaborate with IT teams to define, track, and monitor remediation actions for control weaknesses, including those from vulnerability scans and penetration testing Support periodic control assurance activities through application and system control reviews Assist in producing monthly management information and reports to support IT risk activities Provide technology risk and controls advice to IT teams; liaise with control owners bank-wide, including Information Security and Business Continuity Collaborate with Operational Risk, Internal, and External Audit teams to support assurance and governance activities What You Bring Professional qualifications such as CISA, RiskIT, CISM, CISSP, or CSSLP (desirable) Knowledge of technology risk/control taxonomies and industry frameworks (COBIT, ISO 27001, ISO/IEC 27034) Experience in IT with a risk/controls focus, or in IT-specialized internal audit Understanding of Software Development Lifecycles (SDLC) and IT General Controls (ITGCs) Excellent relationship management and collaboration skills; ability to challenge IT colleagues on control design/operation and track agreed remediation activities Understanding of audit requirements; ability to provide accurate, timely information in response to requests What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 01, 2026
Full time
The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Senior CDM Principal Designer required to join an independent construction and property consultancy that delivers Cost Management, Project Management and Specialist Consultancy services. Senior CDM Principal Designer Role includes: Working as a technical lead delivering high quality services for projects from c£500k to £500m across broad ranging sectors, blue chip clients and public sector across design and build, engineering and infrastructure projects. Responsibility for growing workload regarding bidding and proposal writing. Working across all sectors as opportunities arise. Being responsible for the management and delivery of key client accounts. Providing project technical leadership and quality assurance for CDM roles and Principal Designer services. Ensuring projects comply with CDM 2015. Developing risk responses and plans to eliminate the risks on projects. Co-ordinating and attending meetings as required throughout projects. Near miss and accident investigation where required. Reviewing Construction Phase Plans. Preparing and producing Pre-Construction Information. Keeping up to date with new legislation and maintaining a working knowledge of all Health and Safety legislation. Supporting the next generation of leaders. Qualifications Degree qualified in a design or construction management related role Other vocational and related qualifications are beneficial. Preferred- CMaPS status and Chartered Membership of a relevant body i.e. MCIOB RIBA Experience Significant experience in delivering CDM Principal Designer and Client CDM Advisor services in compliance with the Construction (Design and Management) Regulations 2015 Experience in leading projects of varying sizes and complexity. Experience working in a client focused environment. This Senior CDM Principal Designer salary is c£80k-100k plus benefits. The company place a strong emphasis on training and development to support your career progression.
Apr 01, 2026
Full time
Senior CDM Principal Designer required to join an independent construction and property consultancy that delivers Cost Management, Project Management and Specialist Consultancy services. Senior CDM Principal Designer Role includes: Working as a technical lead delivering high quality services for projects from c£500k to £500m across broad ranging sectors, blue chip clients and public sector across design and build, engineering and infrastructure projects. Responsibility for growing workload regarding bidding and proposal writing. Working across all sectors as opportunities arise. Being responsible for the management and delivery of key client accounts. Providing project technical leadership and quality assurance for CDM roles and Principal Designer services. Ensuring projects comply with CDM 2015. Developing risk responses and plans to eliminate the risks on projects. Co-ordinating and attending meetings as required throughout projects. Near miss and accident investigation where required. Reviewing Construction Phase Plans. Preparing and producing Pre-Construction Information. Keeping up to date with new legislation and maintaining a working knowledge of all Health and Safety legislation. Supporting the next generation of leaders. Qualifications Degree qualified in a design or construction management related role Other vocational and related qualifications are beneficial. Preferred- CMaPS status and Chartered Membership of a relevant body i.e. MCIOB RIBA Experience Significant experience in delivering CDM Principal Designer and Client CDM Advisor services in compliance with the Construction (Design and Management) Regulations 2015 Experience in leading projects of varying sizes and complexity. Experience working in a client focused environment. This Senior CDM Principal Designer salary is c£80k-100k plus benefits. The company place a strong emphasis on training and development to support your career progression.
Build. Control. Own It. Financial Controller (Real Estate - UK Portfolio) OUR CLIENT is a privately held real estate investment firm with international headquarters, with over 3 decades track record and 1 million sq. ft. under management across the UK and US. They are known for smart acquisitions, sharp asset management, and value-driven enhancements in office real estate. As a powerhouse in transatlantic real estate, they are now seeking a seasoned Financial Controller to take full charge of financial operations across their UK portfolio . You will be a 'hands-on' expert with extensive experience at asset level across commercial / office real estate who thrives in the detail and is comfortable being the go-to finance lead in a lean, high-performing team The role of Financial Controller will include the following key areas: End-to-end property-level accounting : from rent rolls to tenant ledgers and arrears. Service charge mastery : budgets, reconciliations, apportionments-done right. Tax and compliance : UK VAT, capital allowances, withholding and corp tax-with external advisor oversight. Hands-on financial reporting: prepare monthly, quarterly, and annual accounts under UK GAAP/IFRS. Audit & statutory filing leadership: drive year-end processes across UK SPVs. CAPEX & development accounting: track refurb spends, recover charges, and capitalise correctly. Controls & systems: maintain high-integrity reporting in a lean family office environment. Stakeholder engagement: work closely with asset managers, property managers, and surveyors. THE PERSON - You will be: Ideally qualified (ACCA / CIMA or ACA / equivalent) with over 10 years of experience, ideally in a hands-on finance role within property / real estate and must have office asset exposure. Strong working knowledge of UK commercial real estate accounting, tax (especially VAT), and service charge Self-starter attitude - someone who doesn't need a team to do high-quality work. Advanced Excel skills; experience with Yardi, MRI, or similar systems Detail-obsessed but commercially minded - equally comfortable in the weeds and in the boardroom. Benefits Flexible working Direct access to decision-makers - no red tape. International exposure in a tight-knit, entrepreneurial team. The autonomy to build your own systems , influence strategy, and be a true finance leader - not just a processor. Why This Role? Autonomy & ownership - build processes, shape reporting, and influence decisions Make a difference This is more than a controller role. It's your chance to be the financial brain behind a high-value real estate portfolio. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Apr 01, 2026
Full time
Build. Control. Own It. Financial Controller (Real Estate - UK Portfolio) OUR CLIENT is a privately held real estate investment firm with international headquarters, with over 3 decades track record and 1 million sq. ft. under management across the UK and US. They are known for smart acquisitions, sharp asset management, and value-driven enhancements in office real estate. As a powerhouse in transatlantic real estate, they are now seeking a seasoned Financial Controller to take full charge of financial operations across their UK portfolio . You will be a 'hands-on' expert with extensive experience at asset level across commercial / office real estate who thrives in the detail and is comfortable being the go-to finance lead in a lean, high-performing team The role of Financial Controller will include the following key areas: End-to-end property-level accounting : from rent rolls to tenant ledgers and arrears. Service charge mastery : budgets, reconciliations, apportionments-done right. Tax and compliance : UK VAT, capital allowances, withholding and corp tax-with external advisor oversight. Hands-on financial reporting: prepare monthly, quarterly, and annual accounts under UK GAAP/IFRS. Audit & statutory filing leadership: drive year-end processes across UK SPVs. CAPEX & development accounting: track refurb spends, recover charges, and capitalise correctly. Controls & systems: maintain high-integrity reporting in a lean family office environment. Stakeholder engagement: work closely with asset managers, property managers, and surveyors. THE PERSON - You will be: Ideally qualified (ACCA / CIMA or ACA / equivalent) with over 10 years of experience, ideally in a hands-on finance role within property / real estate and must have office asset exposure. Strong working knowledge of UK commercial real estate accounting, tax (especially VAT), and service charge Self-starter attitude - someone who doesn't need a team to do high-quality work. Advanced Excel skills; experience with Yardi, MRI, or similar systems Detail-obsessed but commercially minded - equally comfortable in the weeds and in the boardroom. Benefits Flexible working Direct access to decision-makers - no red tape. International exposure in a tight-knit, entrepreneurial team. The autonomy to build your own systems , influence strategy, and be a true finance leader - not just a processor. Why This Role? Autonomy & ownership - build processes, shape reporting, and influence decisions Make a difference This is more than a controller role. It's your chance to be the financial brain behind a high-value real estate portfolio. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Join a Thriving Firm as an Accounting Client Manager - Harpenden Join a Thriving Firm as an Accounting Client Manager - HarpendenAn established and respected firm in Harpenden is excited to welcome a new Accounting Client Manager to its growing team. This is a fantastic opportunity for someone who thrives on building meaningful client relationships, delivering exceptional work, and playing a key role in shaping both people and processes.The firm partners with a diverse range of clients-from dynamic UK-based SMEs to international businesses-and is celebrated for its collaborative culture and forward-thinking mindset. What's on Offer: Full-time, office-based role (Monday-Friday, 9:00-5:30) Salary: £40-£50k, with flexibility for part-time arrangements A hands-on, client-facing position with real impact A supportive environment where your growth is encouraged Your RoleAs a Client Manager, you'll take ownership of a portfolio of clients, offering expert guidance and insight. You'll review technical work, uncover opportunities for tax planning and business growth, and be a trusted advisor to your clients. You'll also mentor junior team members and contribute to continuous improvement across the firm. Key Responsibilities Build strong relationships as the main contact for your SME clients Review year-end statutory accounts with precision and insight Provide meaningful commentary on management accounts Identify opportunities for tax efficiency and business development Ensure compliance and timely delivery across all work Support and guide junior and offshore team members Contribute to process enhancements and system improvements Stay current with accounting and tax regulations What You'll Bring Solid experience in a practice environment ACCA/ACA part-qualified, finalist, or qualified by experience A proactive, commercially minded approach to problem-solving Confidence using cloud-based software (Xero, QuickBooks, Iris, etc.) Excellent communication skills and ability to lead client discussions Familiarity with UK or UAE tax/property tax is a plus, but not essential If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Join a Thriving Firm as an Accounting Client Manager - Harpenden Join a Thriving Firm as an Accounting Client Manager - HarpendenAn established and respected firm in Harpenden is excited to welcome a new Accounting Client Manager to its growing team. This is a fantastic opportunity for someone who thrives on building meaningful client relationships, delivering exceptional work, and playing a key role in shaping both people and processes.The firm partners with a diverse range of clients-from dynamic UK-based SMEs to international businesses-and is celebrated for its collaborative culture and forward-thinking mindset. What's on Offer: Full-time, office-based role (Monday-Friday, 9:00-5:30) Salary: £40-£50k, with flexibility for part-time arrangements A hands-on, client-facing position with real impact A supportive environment where your growth is encouraged Your RoleAs a Client Manager, you'll take ownership of a portfolio of clients, offering expert guidance and insight. You'll review technical work, uncover opportunities for tax planning and business growth, and be a trusted advisor to your clients. You'll also mentor junior team members and contribute to continuous improvement across the firm. Key Responsibilities Build strong relationships as the main contact for your SME clients Review year-end statutory accounts with precision and insight Provide meaningful commentary on management accounts Identify opportunities for tax efficiency and business development Ensure compliance and timely delivery across all work Support and guide junior and offshore team members Contribute to process enhancements and system improvements Stay current with accounting and tax regulations What You'll Bring Solid experience in a practice environment ACCA/ACA part-qualified, finalist, or qualified by experience A proactive, commercially minded approach to problem-solving Confidence using cloud-based software (Xero, QuickBooks, Iris, etc.) Excellent communication skills and ability to lead client discussions Familiarity with UK or UAE tax/property tax is a plus, but not essential If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client is only looking for candidates who currently work as a Service Advisor within a franchised main dealer. If you don't have this experience, please don't apply as we cannot proceed with your application - Thanks Prestige Service Advisor £30k basic with £35-38k OTE Southend Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (8.30am 1pm) Our client, a franchised Motor Trade main dealer group in Southend, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If we don't already have their details on our system and they get hired, we'll pay you for the recommendation. It's a win-win situation for everyone involved. So spread the word and help us find the perfect candidate! For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Apr 01, 2026
Full time
Our client is only looking for candidates who currently work as a Service Advisor within a franchised main dealer. If you don't have this experience, please don't apply as we cannot proceed with your application - Thanks Prestige Service Advisor £30k basic with £35-38k OTE Southend Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (8.30am 1pm) Our client, a franchised Motor Trade main dealer group in Southend, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a busy and demanding dealership, as a Service Advisor. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If we don't already have their details on our system and they get hired, we'll pay you for the recommendation. It's a win-win situation for everyone involved. So spread the word and help us find the perfect candidate! For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Interim HR Operations Manager (Pay & Reward) The Role We are looking for a senior-level Interim HR Operations Manager to provide leadership across our HR Operations service. This is a pivotal role focused on stabilising and embedding our Reward function during a period of organisational transition. You will ensure high-quality service delivery, lead continuous improvement projects, and prepare the organisation for our upcoming Total Pay & Reward Programme. Your Impact Operational Leadership: Manage the Pay & Reward team (3 direct reports) and lead service-wide improvements to streamline workflows and reduce silos. Reward & Recognition: Oversee job evaluation processes, manage staff benefit schemes, and ensure fairness and transparency in all pay practices. Establishment Management: Partner with Finance to oversee establishment control frameworks, ensuring high-quality data governance and reporting. Expert Advisory: Provide senior managers with expert advice on complex operational issues, including organisational change and reward legislation. Stakeholder Engagement: Build strong relationships with Business Partners, Trade Unions, and digital teams to modernise HR services. What You ll Bring CIPD qualification (or equivalent degree) is essential. Proven experience leading Reward, Recognition, or Compensation & Benefits services. Strong expertise in job evaluation and HR process redesign. Experience managing and developing teams to build capability and resilience. A track record of delivering effective communication and engagement activities. The Details Contract: Interim Working Pattern: Hybrid working Team: Management of 2 Pay & Reward Officers and 1 Assistant
Apr 01, 2026
Contractor
Interim HR Operations Manager (Pay & Reward) The Role We are looking for a senior-level Interim HR Operations Manager to provide leadership across our HR Operations service. This is a pivotal role focused on stabilising and embedding our Reward function during a period of organisational transition. You will ensure high-quality service delivery, lead continuous improvement projects, and prepare the organisation for our upcoming Total Pay & Reward Programme. Your Impact Operational Leadership: Manage the Pay & Reward team (3 direct reports) and lead service-wide improvements to streamline workflows and reduce silos. Reward & Recognition: Oversee job evaluation processes, manage staff benefit schemes, and ensure fairness and transparency in all pay practices. Establishment Management: Partner with Finance to oversee establishment control frameworks, ensuring high-quality data governance and reporting. Expert Advisory: Provide senior managers with expert advice on complex operational issues, including organisational change and reward legislation. Stakeholder Engagement: Build strong relationships with Business Partners, Trade Unions, and digital teams to modernise HR services. What You ll Bring CIPD qualification (or equivalent degree) is essential. Proven experience leading Reward, Recognition, or Compensation & Benefits services. Strong expertise in job evaluation and HR process redesign. Experience managing and developing teams to build capability and resilience. A track record of delivering effective communication and engagement activities. The Details Contract: Interim Working Pattern: Hybrid working Team: Management of 2 Pay & Reward Officers and 1 Assistant
We're looking for a Senior Temporary Works Advisor to join our Design team based in Leeds, Liverpool, Speke and Salford. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Location : Leeds, Liverpool, Speke and Salford Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Senior Temporary Works Advisor you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Advising TWCs, Business Unit DIs and business stream DIs (according to role) on the effective implementation of the group Temporary Works standard and associated guidance, complementing the role of SHE Advisor / Manager and Director Providing technical and practical advice on specific areas of temporary works design and implementing in accordance with own level of competency, drawing on the knowledge and experience of other KPS staff as required Undertaking formal and informal TW compliance audits of projects and frameworks on behalf of Business Unit DIs, recording findings (via Novade) supporting identification of trends and improvements Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed Delivery of alternative solutions and value engineering, enhancing Kier's competitive position Design management advice and coordination to support bid winning and project delivery, including acting as lead designer on projects requiring multidisciplinary teams or where Kier are required to take lead consultant role What are we looking for? This role of Senior Temporary Works Advisor is great for you if: Incorporated member of a relevant professional institutions (e.g. IEng MICE) and significant practical industry relevant experience Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Apr 01, 2026
Full time
We're looking for a Senior Temporary Works Advisor to join our Design team based in Leeds, Liverpool, Speke and Salford. Our 100-strong Construction Engineering capability brings together a team of talented civil, structural and geotechnical engineers from a range of backgrounds, combining complex analysis, spatial design and an eye for the practical to deliver buildable solutions on site. We specialise in reimagining permanent designs to make them more buildable, designing temporary works and traffic management solutions, advising on the procedural management of temporary works, construction materials, ground engineering and surveying. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Location : Leeds, Liverpool, Speke and Salford Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As a Senior Temporary Works Advisor you'll be working within the Construction Engineering team, supporting Kier in contributing to the delivery of a broad range of complex construction engineering services, leading the delivery of some services, providing solutions which are safe and buildable. Your day to day will include: Advising TWCs, Business Unit DIs and business stream DIs (according to role) on the effective implementation of the group Temporary Works standard and associated guidance, complementing the role of SHE Advisor / Manager and Director Providing technical and practical advice on specific areas of temporary works design and implementing in accordance with own level of competency, drawing on the knowledge and experience of other KPS staff as required Undertaking formal and informal TW compliance audits of projects and frameworks on behalf of Business Unit DIs, recording findings (via Novade) supporting identification of trends and improvements Tender and bid winning support including outline design schemes, feasibility studies, production and evaluation of concepts; focussed on buildability, efficiency and innovation; enabling cost estimates to be developed Delivery of alternative solutions and value engineering, enhancing Kier's competitive position Design management advice and coordination to support bid winning and project delivery, including acting as lead designer on projects requiring multidisciplinary teams or where Kier are required to take lead consultant role What are we looking for? This role of Senior Temporary Works Advisor is great for you if: Incorporated member of a relevant professional institutions (e.g. IEng MICE) and significant practical industry relevant experience Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to
Ashley Kate are supporting our client in central Grantham as they seek to recruit a temporary HR Administrator to join them during a busy period. This is an ideal role for an experienced HR professional seeking a short term role on an ongoing basis! This role will be site based 5 days a week. Role responsibilities: Assisting with collating and inputting the monthly payroll for employees Administer Monthly pension contributions Prepare draft contracts, variation letters and commission side letters. Carry out & provide standard employee references. Minute taking for meetings. Maintaining the Payroll/HRIS. Setting up electronic staff files. Preparing salary letters. Preparing offer letters/ replies to resignation. Preparing end of probation letters. Appraisals and 121 admin. Supporting HR Advisor as and when required on HR HR tasks HR Admin for onboarding offboarding Administer staff absences and the attendance management process Health & Safety admin. Any ad hoc admin tasks First line of advice/point of contact for employee within the business Overseeing the HR Shared Inbox If you have the experience within a HR role, and you can start quickly this could be the ideal role for you. Salary equivalent of 28000, with an immediate start required! Please apply now or send your CV for further details About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Apr 01, 2026
Seasonal
Ashley Kate are supporting our client in central Grantham as they seek to recruit a temporary HR Administrator to join them during a busy period. This is an ideal role for an experienced HR professional seeking a short term role on an ongoing basis! This role will be site based 5 days a week. Role responsibilities: Assisting with collating and inputting the monthly payroll for employees Administer Monthly pension contributions Prepare draft contracts, variation letters and commission side letters. Carry out & provide standard employee references. Minute taking for meetings. Maintaining the Payroll/HRIS. Setting up electronic staff files. Preparing salary letters. Preparing offer letters/ replies to resignation. Preparing end of probation letters. Appraisals and 121 admin. Supporting HR Advisor as and when required on HR HR tasks HR Admin for onboarding offboarding Administer staff absences and the attendance management process Health & Safety admin. Any ad hoc admin tasks First line of advice/point of contact for employee within the business Overseeing the HR Shared Inbox If you have the experience within a HR role, and you can start quickly this could be the ideal role for you. Salary equivalent of 28000, with an immediate start required! Please apply now or send your CV for further details About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Service Advisor - Chislehurst Basic Salary: £31,000 OTE: £38,000 Hours: Monday-Friday, 8am-6pm Are you a proactive, customer-focused Service Advisor with a passion for delivering exceptional service? Do you thrive in a busy dealership environment and enjoy working as part of a supportive, high-performing team? If so, this could be the perfect next step in your career! What You'll Be Doing Managing and arranging Service Department bookings with efficiency and care. Ensuring smooth and effective workshop loading while maintaining the highest level of customer satisfaction. Proactively upselling additional work, services, and Service Plans to enhance the customer experience and support department performance. What We're Looking For Previous experience as a Service Advisor within the automotive industry. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. Confidence and competency in up selling products or services. A full manual UK driving licence (subject to standard driver checks). Interested? If this Service Advisor position sounds like the right fit for you, get in touch with Kelsey at Auto Skills and quote Job Number: 52881.
Apr 01, 2026
Full time
Service Advisor - Chislehurst Basic Salary: £31,000 OTE: £38,000 Hours: Monday-Friday, 8am-6pm Are you a proactive, customer-focused Service Advisor with a passion for delivering exceptional service? Do you thrive in a busy dealership environment and enjoy working as part of a supportive, high-performing team? If so, this could be the perfect next step in your career! What You'll Be Doing Managing and arranging Service Department bookings with efficiency and care. Ensuring smooth and effective workshop loading while maintaining the highest level of customer satisfaction. Proactively upselling additional work, services, and Service Plans to enhance the customer experience and support department performance. What We're Looking For Previous experience as a Service Advisor within the automotive industry. Knowledge of Kerridge, 1Link, Pinnacle, or similar DMS systems. Confidence and competency in up selling products or services. A full manual UK driving licence (subject to standard driver checks). Interested? If this Service Advisor position sounds like the right fit for you, get in touch with Kelsey at Auto Skills and quote Job Number: 52881.
Service Advisor Location : Peterborough Salary : Up to £38k Essential - To apply you must have worked previously as an Automotive Service Advisor We are currently looking for a dedicated and knowledgeable Service Advisor with an extensive vehicle background to join our friendly clients team on a full-time basis. As a Service Advisor, you will be in a role that requires outstanding customer care, and where you will be the vital link between our customers and the workshop. Using your technical knowledge and competency, you will inform and consult on vehicle maintenance and repairs, as well as keep the customer up to date at every stage whilst answering any questions or queries they may have. This involves liaising with our technicians and the workshop controller about vehicle statuses and ensure that vehicles will be ready on time, managing expectations along the way. The ability to give the best advice on products and services to customers is essential. In addition, your role will be to help drive the performance of your colleagues, encouraging them to set the same high standards of care through their own service offering, as that created by you and the wider service team; as well as ensure they follow the internal processes set to allow the service function to operate effectively and efficiently. Finally, you will ensure that the administration associated with client work, from pre-booking to vehicle collection and beyond, is carried out in an accurate and timely manner to allow internal processes to function effectively and without delay. You will have excellent organisational and administrative skills, including being IT proficient in a range of packages. It is also important to have a good attention to detail and be someone who has possesses a strong customer service background, to enable us to deliver high levels of customer satisfaction in a very busy and demanding environment. Service Advisor responsibilities and duties: Providing exceptional customer service using various forms of communication in person, phone and email. Assist with the daily planning of vehicles in the workshop ensuring full utilisation of time available. This is of the upmost importance to maximise productivity. Greeting customers and visitors in-person as they arrive onsite, addressing their needs accordingly. Liaise with parts suppliers to order and track items need to efficiently complete client work in a timely manner. Proactively updating customers on their vehicle progress whilst in our workshop. Booking and scheduling services and MOT s, as per customer requirements. Politely and efficiently dealing with customer queries. Providing effective day to day workshop administration; from inception at job card creation stage, all the way through to the processing of invoices. Build an understanding of company key performance targets and support your colleagues and team to achieve them. Embrace all opportunities of learning and development, including working alongside some of our fully skilled Service Advisors. To assist with general housekeeping duties required within the service reception area. Service Advisor qualifications, skills and experience Have exemplary communication skills via email, telephone, and face to face. Display, and have a proven track record, of high level of customer service. Must be computer literate including office, outlook and spreadsheet usage. Have experience within a similar role, with a moderate-level understanding of vehicle repairs. An understanding of the GDS and R2C systems is desirable, but not essential. Be able to demonstrate superior organisation and administration skills, with the ability to meet deadlines. Be enthusiastic, a team player, flexible and proactive. Be detail-focused and comfortable working in a fast-paced office environment. Have the ability to manage processes successfully and effectively. Possess an analytical and problems solving approach across general day-to-day practices. An individual with a high level of professionalism. Hold a valid driver s license.
Apr 01, 2026
Full time
Service Advisor Location : Peterborough Salary : Up to £38k Essential - To apply you must have worked previously as an Automotive Service Advisor We are currently looking for a dedicated and knowledgeable Service Advisor with an extensive vehicle background to join our friendly clients team on a full-time basis. As a Service Advisor, you will be in a role that requires outstanding customer care, and where you will be the vital link between our customers and the workshop. Using your technical knowledge and competency, you will inform and consult on vehicle maintenance and repairs, as well as keep the customer up to date at every stage whilst answering any questions or queries they may have. This involves liaising with our technicians and the workshop controller about vehicle statuses and ensure that vehicles will be ready on time, managing expectations along the way. The ability to give the best advice on products and services to customers is essential. In addition, your role will be to help drive the performance of your colleagues, encouraging them to set the same high standards of care through their own service offering, as that created by you and the wider service team; as well as ensure they follow the internal processes set to allow the service function to operate effectively and efficiently. Finally, you will ensure that the administration associated with client work, from pre-booking to vehicle collection and beyond, is carried out in an accurate and timely manner to allow internal processes to function effectively and without delay. You will have excellent organisational and administrative skills, including being IT proficient in a range of packages. It is also important to have a good attention to detail and be someone who has possesses a strong customer service background, to enable us to deliver high levels of customer satisfaction in a very busy and demanding environment. Service Advisor responsibilities and duties: Providing exceptional customer service using various forms of communication in person, phone and email. Assist with the daily planning of vehicles in the workshop ensuring full utilisation of time available. This is of the upmost importance to maximise productivity. Greeting customers and visitors in-person as they arrive onsite, addressing their needs accordingly. Liaise with parts suppliers to order and track items need to efficiently complete client work in a timely manner. Proactively updating customers on their vehicle progress whilst in our workshop. Booking and scheduling services and MOT s, as per customer requirements. Politely and efficiently dealing with customer queries. Providing effective day to day workshop administration; from inception at job card creation stage, all the way through to the processing of invoices. Build an understanding of company key performance targets and support your colleagues and team to achieve them. Embrace all opportunities of learning and development, including working alongside some of our fully skilled Service Advisors. To assist with general housekeeping duties required within the service reception area. Service Advisor qualifications, skills and experience Have exemplary communication skills via email, telephone, and face to face. Display, and have a proven track record, of high level of customer service. Must be computer literate including office, outlook and spreadsheet usage. Have experience within a similar role, with a moderate-level understanding of vehicle repairs. An understanding of the GDS and R2C systems is desirable, but not essential. Be able to demonstrate superior organisation and administration skills, with the ability to meet deadlines. Be enthusiastic, a team player, flexible and proactive. Be detail-focused and comfortable working in a fast-paced office environment. Have the ability to manage processes successfully and effectively. Possess an analytical and problems solving approach across general day-to-day practices. An individual with a high level of professionalism. Hold a valid driver s license.
Health and Safety Coordinator High Wycombe 30,000 + Benefits Irwin and Colton have been engaged by a large specialist construction contractor to recruit a Health and Safety Coordinator, in a great development opportunity. The organisation has a proven track record of high-quality delivery over a number of years and this role is a great role for any candidate with some experience or interest in health and safety, to work with the health and safety team to learn, develop and grow a career. Responsibilities of the Health and Safety Coordinator will include: Administration of data collection and reporting on Health and Safety performance across the business Working with the team to learn and ultimately conduct site Health and Safety audits and inductions Working with the team to support in maintaining the Health, Safety and Quality Management Systems. To develop Health and Safety knowledge and provide advice to site teams in relation to Health and Safety The successful Health and Safety Coordinator will have: Excellent attention to detail with the ability to work under their own initiative An understanding or interest in Health and Safety Good written and verbal communication skills A Health, Safety or Environmental qualification would be ideal, however not essential This position is a great opportunity for an individual to grow and develop their career. Contact Luke O'Driscoll on or (phone number removed). Irwin & Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin & Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
Apr 01, 2026
Full time
Health and Safety Coordinator High Wycombe 30,000 + Benefits Irwin and Colton have been engaged by a large specialist construction contractor to recruit a Health and Safety Coordinator, in a great development opportunity. The organisation has a proven track record of high-quality delivery over a number of years and this role is a great role for any candidate with some experience or interest in health and safety, to work with the health and safety team to learn, develop and grow a career. Responsibilities of the Health and Safety Coordinator will include: Administration of data collection and reporting on Health and Safety performance across the business Working with the team to learn and ultimately conduct site Health and Safety audits and inductions Working with the team to support in maintaining the Health, Safety and Quality Management Systems. To develop Health and Safety knowledge and provide advice to site teams in relation to Health and Safety The successful Health and Safety Coordinator will have: Excellent attention to detail with the ability to work under their own initiative An understanding or interest in Health and Safety Good written and verbal communication skills A Health, Safety or Environmental qualification would be ideal, however not essential This position is a great opportunity for an individual to grow and develop their career. Contact Luke O'Driscoll on or (phone number removed). Irwin & Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin & Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed)
This is an exciting opportunity to join a leading and innovative organisation based very close to central Cardiff for a 6 month fixed term contract with a view to go permanent. This is a hybrid role with an excellent benefits package from day one! Following continued investment and growth, we are seeking a Customer Experience Advisor to join an expanding team. Key Responsibilities As part of a dedicated and passionate Customer Experience Team, you'll play a vital role in ensuring every customer interaction is professional, efficient, and positive. You'll be a champion for customers-supporting them throughout their journey with us. Responsibilities include: Scheduling internal and field appointments. Delivering exceptional customer service and ensuring a seamless experience across all touchpoints. Applying technical awareness to match customer needs with the right resources and support. Handling basic and recurring customer queries, ensuring prompt and effective resolution. Keeping customers informed on issue progress and service updates. Providing initial technical assistance and resolution for incoming queries. Managing requests via phone and email efficiently. Supporting special projects and other ad-hoc duties as required. Skills and Experience Required To thrive in this role, you'll demonstrate: Excellent communication skills (verbal and written). Strong empathy and customer focus. Reliability, patience, and adaptability. Effective problem-solving and multitasking ability. Commercial awareness and a proactive mindset. The ability to work both independently and collaboratively. Person Specification We're looking for individuals with experience delivering exceptional end-to-end customer service-both inbound and outbound-and who consistently exceed customer expectations. You'll be organised, personable, and confident using technology to manage customer relationships effectively. Ideal candidates will bring: Proven experience in delivering high-quality service across multiple channels (phone, email, etc.). Excellent interpersonal and written communication skills. Resilience, positivity, and strong problem-solving skills. A natural aptitude for technology and systems. Benefits Discretionary annual bonus scheme 25 days holiday per year (option to buy up to 5 additional days) Life insurance Cycle to Work scheme Subsidised gym membership Access to health and wellbeing apps Employee discounts Hybrid and flexible working options Please apply ASAP Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Contractor
This is an exciting opportunity to join a leading and innovative organisation based very close to central Cardiff for a 6 month fixed term contract with a view to go permanent. This is a hybrid role with an excellent benefits package from day one! Following continued investment and growth, we are seeking a Customer Experience Advisor to join an expanding team. Key Responsibilities As part of a dedicated and passionate Customer Experience Team, you'll play a vital role in ensuring every customer interaction is professional, efficient, and positive. You'll be a champion for customers-supporting them throughout their journey with us. Responsibilities include: Scheduling internal and field appointments. Delivering exceptional customer service and ensuring a seamless experience across all touchpoints. Applying technical awareness to match customer needs with the right resources and support. Handling basic and recurring customer queries, ensuring prompt and effective resolution. Keeping customers informed on issue progress and service updates. Providing initial technical assistance and resolution for incoming queries. Managing requests via phone and email efficiently. Supporting special projects and other ad-hoc duties as required. Skills and Experience Required To thrive in this role, you'll demonstrate: Excellent communication skills (verbal and written). Strong empathy and customer focus. Reliability, patience, and adaptability. Effective problem-solving and multitasking ability. Commercial awareness and a proactive mindset. The ability to work both independently and collaboratively. Person Specification We're looking for individuals with experience delivering exceptional end-to-end customer service-both inbound and outbound-and who consistently exceed customer expectations. You'll be organised, personable, and confident using technology to manage customer relationships effectively. Ideal candidates will bring: Proven experience in delivering high-quality service across multiple channels (phone, email, etc.). Excellent interpersonal and written communication skills. Resilience, positivity, and strong problem-solving skills. A natural aptitude for technology and systems. Benefits Discretionary annual bonus scheme 25 days holiday per year (option to buy up to 5 additional days) Life insurance Cycle to Work scheme Subsidised gym membership Access to health and wellbeing apps Employee discounts Hybrid and flexible working options Please apply ASAP Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Customer Support Advisor - Milton Keynes Role: Customer Support AdvisorDivision: Mercedes-Benz Financial Services Department: Customer Operations Location: Tongwell, Milton Keynes - fully office-based Hours: 37.5 hours per week: 09:00 - 17:00 with a 30-minute lunch and a 15-minute break. Start: 6th April 2026 Duration: 12 months initially Basic Rate: £12.71 per hour Your New Role: In this role, you will be responsible for delivering an excellent service to all Mercedes-Benz Cars ServiceCare customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to MBC. Ensure all customer and Retailer requests are responded to and actioned, ensuring customers are fully informed and have been guided through their Service Care contract. Responsibilities Respond efficiently and professionally to incoming emails, calls, live chats, and text chats within agreed timescales, providing a one stop resolution for customers, Retailers, and internal colleagues. Accurately identify and assess customer and Retailer needs to ensure satisfaction. Record all queries and actions on the appropriate customer contact system, ensuring accurate processing of customer accounts and documentation while adhering to data protection requirements. Resolve customer and Retailer concerns by clarifying issues, determining root causes, advising appropriate solutions, and following up to ensure satisfactory resolution. Escalate cases where required, based on severity. Manage Service Contract Agreements for Passenger Cars, ensuring all required documentation is received and addressing any related queries or issues directly with Retailers and Customers. Maintain required accreditation, compliance, and knowledge, meeting the desired standard. Ensure all communication-calls, emails, live chats, text chats, and written correspondence-consistently meets company quality standards and performance targets. Administer all contract amendments, activations, and cancellation requests throughout the lifecycle of the Service Contract, ensuring full compliance with data protection requirements and service level expectations. Complete ad-hoc tasks assigned by the direct manager or other relevant stakeholders, aligned with the role, skill set, and experience of the job holder. Proactively contribute to process improvements, supporting the development of new procedures and participating in system enhancements that improve the overall customer experience. Support a customer centric culture, helping future proof the team to meet evolving customer expectations, including a 24/7 service mindset and participation in change management activity. Actively participate across all Customer Operations areas, with a particular focus on 'In Life' operations where required. What You'll Need to Succeed: Skills & Experience • Proven customer service experience, demonstrating a strong customer-first approach. • Strong phone handling skills with confident communication and active listening. • Customer oriented mindset with the ability to adapt and respond to different personalities and situations. • Excellent written and verbal communication, including professional letter and email writing with accurate English grammar. • Effective multitasking and prioritisation skills, with the ability to manage time efficiently while maintaining high attention to detail. • Computer literate, with experience using packages such as Word, Excel, and Cofico/SAP. • Comfortable working with targets, KPIs, and performance-driven environments. • Patient, resilient, and able to manage stress in fast-paced or challenging situations. • Strong problem-solving abilities, with a logical and solution-focused approach. • Contact Centre experience desirable but not essential. • Ability to work under pressure while maintaining a professional and positive image. • Ability to work independently, demonstrating initiative and self-direction. • Excellent time management skills, ensuring deadlines and service levels are consistently met. • Ownership and accountability, taking responsibility for resolving issues within set timeframes. • Self motivated, able to stay focused in pressurised environments while meeting personal, team, and company objectives. • Relevant administration experience, supporting operational accuracy and compliance. • Numerate, comfortable working with figures and data as required. What You'll Receive in Return: Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite café, hot desks, and free parking Technology: Contingent workers receive their own laptop. Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Career Progression: Potential for permanent role opportunities. #
Apr 01, 2026
Contractor
Customer Support Advisor - Milton Keynes Role: Customer Support AdvisorDivision: Mercedes-Benz Financial Services Department: Customer Operations Location: Tongwell, Milton Keynes - fully office-based Hours: 37.5 hours per week: 09:00 - 17:00 with a 30-minute lunch and a 15-minute break. Start: 6th April 2026 Duration: 12 months initially Basic Rate: £12.71 per hour Your New Role: In this role, you will be responsible for delivering an excellent service to all Mercedes-Benz Cars ServiceCare customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to MBC. Ensure all customer and Retailer requests are responded to and actioned, ensuring customers are fully informed and have been guided through their Service Care contract. Responsibilities Respond efficiently and professionally to incoming emails, calls, live chats, and text chats within agreed timescales, providing a one stop resolution for customers, Retailers, and internal colleagues. Accurately identify and assess customer and Retailer needs to ensure satisfaction. Record all queries and actions on the appropriate customer contact system, ensuring accurate processing of customer accounts and documentation while adhering to data protection requirements. Resolve customer and Retailer concerns by clarifying issues, determining root causes, advising appropriate solutions, and following up to ensure satisfactory resolution. Escalate cases where required, based on severity. Manage Service Contract Agreements for Passenger Cars, ensuring all required documentation is received and addressing any related queries or issues directly with Retailers and Customers. Maintain required accreditation, compliance, and knowledge, meeting the desired standard. Ensure all communication-calls, emails, live chats, text chats, and written correspondence-consistently meets company quality standards and performance targets. Administer all contract amendments, activations, and cancellation requests throughout the lifecycle of the Service Contract, ensuring full compliance with data protection requirements and service level expectations. Complete ad-hoc tasks assigned by the direct manager or other relevant stakeholders, aligned with the role, skill set, and experience of the job holder. Proactively contribute to process improvements, supporting the development of new procedures and participating in system enhancements that improve the overall customer experience. Support a customer centric culture, helping future proof the team to meet evolving customer expectations, including a 24/7 service mindset and participation in change management activity. Actively participate across all Customer Operations areas, with a particular focus on 'In Life' operations where required. What You'll Need to Succeed: Skills & Experience • Proven customer service experience, demonstrating a strong customer-first approach. • Strong phone handling skills with confident communication and active listening. • Customer oriented mindset with the ability to adapt and respond to different personalities and situations. • Excellent written and verbal communication, including professional letter and email writing with accurate English grammar. • Effective multitasking and prioritisation skills, with the ability to manage time efficiently while maintaining high attention to detail. • Computer literate, with experience using packages such as Word, Excel, and Cofico/SAP. • Comfortable working with targets, KPIs, and performance-driven environments. • Patient, resilient, and able to manage stress in fast-paced or challenging situations. • Strong problem-solving abilities, with a logical and solution-focused approach. • Contact Centre experience desirable but not essential. • Ability to work under pressure while maintaining a professional and positive image. • Ability to work independently, demonstrating initiative and self-direction. • Excellent time management skills, ensuring deadlines and service levels are consistently met. • Ownership and accountability, taking responsibility for resolving issues within set timeframes. • Self motivated, able to stay focused in pressurised environments while meeting personal, team, and company objectives. • Relevant administration experience, supporting operational accuracy and compliance. • Numerate, comfortable working with figures and data as required. What You'll Receive in Return: Opportunity: Work with a leading automotive brand. Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite café, hot desks, and free parking Technology: Contingent workers receive their own laptop. Silent Room: A dedicated space in the Tongwell office for prayer or reflection. Long-Career Progression: Potential for permanent role opportunities. #
Do you enjoy being out in the field, walking crops, talking to growers, and making real decisions that impact yield and quality? I'm working with a leading grower group to find an Agronomist who will become the trusted advisor across a network of farms - helping deliver top-quality crops while driving sustainable, forward-thinking farming practices. This is a brilliant role if you like variety, autonomy, and being right at the centre of the action from planting through to harvest. The Role You'll act as the first point of contact for a group of growers, working closely with them throughout the season to ensure crops are established, managed and harvested to the highest possible standards. This isn't just about recommending sprays - it's about understanding the full picture: soil, timing, logistics, market demands and long-term sustainability. What You'll Be Doing You'll be out on farm regularly, building relationships and supporting growers with practical, hands-on agronomy: Walking crops weekly and advising on nutrition, pest and disease control, and husbandrySupporting growers with soil preparation, establishment and crop performanceHelping plan drilling and harvest schedules alongside the wider teamWorking closely with seed and crop protection companies to stay ahead of new developmentsSupporting variety trials and improving growing systems But it doesn't stop there - you'll also be heavily involved in the bigger picture: Coordinating communication across growers, harvest teams and the supply chainProviding crop forecasts and harvest predictions for customersSupporting product availability planning and quality expectationsAssisting with crop costings, benchmarking and grower performanceContributing to continuous improvement across the grower base Who This Would Suit You'll likely be: An Agronomist (or working towards it) with a strong understanding of fresh produce cropsSomeone who enjoys building relationships and being a trusted advisorOrganised, proactive and comfortable managing your own scheduleHappy spending long days out in the field during peak seasonA clear communicator who can work across growers, customers and internal teams You don't need to know everything - but you do need curiosity, energy, and a genuine interest in improving how crops are grown. What's On Offer Competitive salary (depending on experience)Company vehicle30 days holiday (including bank holidays)Pension schemeMedical insuranceOpportunities for training, development and attending industry eventsExposure to innovation, trials and wider supply chain decision-making The Details Field-based role covering a wide grower network (significant travel required within Scotland)Seasonal peaks (this is farming, after all) but hugely rewarding If you're looking for a role where you can combine technical knowledge, people skills and real on-farm impact, this is a fantastic opportunity. Interested? For an informal chat, please call Emily on or email .
Apr 01, 2026
Full time
Do you enjoy being out in the field, walking crops, talking to growers, and making real decisions that impact yield and quality? I'm working with a leading grower group to find an Agronomist who will become the trusted advisor across a network of farms - helping deliver top-quality crops while driving sustainable, forward-thinking farming practices. This is a brilliant role if you like variety, autonomy, and being right at the centre of the action from planting through to harvest. The Role You'll act as the first point of contact for a group of growers, working closely with them throughout the season to ensure crops are established, managed and harvested to the highest possible standards. This isn't just about recommending sprays - it's about understanding the full picture: soil, timing, logistics, market demands and long-term sustainability. What You'll Be Doing You'll be out on farm regularly, building relationships and supporting growers with practical, hands-on agronomy: Walking crops weekly and advising on nutrition, pest and disease control, and husbandrySupporting growers with soil preparation, establishment and crop performanceHelping plan drilling and harvest schedules alongside the wider teamWorking closely with seed and crop protection companies to stay ahead of new developmentsSupporting variety trials and improving growing systems But it doesn't stop there - you'll also be heavily involved in the bigger picture: Coordinating communication across growers, harvest teams and the supply chainProviding crop forecasts and harvest predictions for customersSupporting product availability planning and quality expectationsAssisting with crop costings, benchmarking and grower performanceContributing to continuous improvement across the grower base Who This Would Suit You'll likely be: An Agronomist (or working towards it) with a strong understanding of fresh produce cropsSomeone who enjoys building relationships and being a trusted advisorOrganised, proactive and comfortable managing your own scheduleHappy spending long days out in the field during peak seasonA clear communicator who can work across growers, customers and internal teams You don't need to know everything - but you do need curiosity, energy, and a genuine interest in improving how crops are grown. What's On Offer Competitive salary (depending on experience)Company vehicle30 days holiday (including bank holidays)Pension schemeMedical insuranceOpportunities for training, development and attending industry eventsExposure to innovation, trials and wider supply chain decision-making The Details Field-based role covering a wide grower network (significant travel required within Scotland)Seasonal peaks (this is farming, after all) but hugely rewarding If you're looking for a role where you can combine technical knowledge, people skills and real on-farm impact, this is a fantastic opportunity. Interested? For an informal chat, please call Emily on or email .
