Job Title: Senior / Associate Town Planner Location: Reading Penguin Recruitment is delighted to be supporting a market-leading, multi-disciplinary property and planning consultancy in their search for a Senior / Associate Planner to join their Central Planning team in Reading. This is an excellent opportunity for an experienced planning professional to join a dynamic and growing team, working across a varied pipeline of high-profile residential, commercial and infrastructure projects across the Thames Valley and beyond. The successful candidate will be proactive, commercially aware and confident managing projects and client relationships. The Role: You will be involved in land promotion, planning appraisals, planning applications and appeals, as well as supporting the growth of targeted development sectors. The role will also involve mentoring junior colleagues and contributing to wider team objectives and business development. Key responsibilities include: Providing planning consultancy advice to clients and colleagues Preparing planning appraisals, applications, statements and supporting documentation Undertaking research, analysis and report writing Liaising and negotiating with planning authorities, consultees and third parties Supporting Local Plan representations and site promotion strategies Managing projects from inception through to completion Developing and maintaining strong client and professional relationships Contributing to business development and market awareness About the Team: You will join a vibrant team of planners delivering major residential, commercial, renewable energy, infrastructure and mixed-use projects, as well as smaller rural developments. The wider planning division operates nationally across multiple offices, offering significant opportunity for collaboration and career progression. About You: MRTPI (or MRICS with planning experience) Minimum 5 years' post-qualification experience Strong communication, numerical and report writing skills Commercially aware, proactive and client-focused A collaborative team player with strong interpersonal and influencing skills Strategic and analytical approach to problem-solving Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
Apr 15, 2026
Full time
Job Title: Senior / Associate Town Planner Location: Reading Penguin Recruitment is delighted to be supporting a market-leading, multi-disciplinary property and planning consultancy in their search for a Senior / Associate Planner to join their Central Planning team in Reading. This is an excellent opportunity for an experienced planning professional to join a dynamic and growing team, working across a varied pipeline of high-profile residential, commercial and infrastructure projects across the Thames Valley and beyond. The successful candidate will be proactive, commercially aware and confident managing projects and client relationships. The Role: You will be involved in land promotion, planning appraisals, planning applications and appeals, as well as supporting the growth of targeted development sectors. The role will also involve mentoring junior colleagues and contributing to wider team objectives and business development. Key responsibilities include: Providing planning consultancy advice to clients and colleagues Preparing planning appraisals, applications, statements and supporting documentation Undertaking research, analysis and report writing Liaising and negotiating with planning authorities, consultees and third parties Supporting Local Plan representations and site promotion strategies Managing projects from inception through to completion Developing and maintaining strong client and professional relationships Contributing to business development and market awareness About the Team: You will join a vibrant team of planners delivering major residential, commercial, renewable energy, infrastructure and mixed-use projects, as well as smaller rural developments. The wider planning division operates nationally across multiple offices, offering significant opportunity for collaboration and career progression. About You: MRTPI (or MRICS with planning experience) Minimum 5 years' post-qualification experience Strong communication, numerical and report writing skills Commercially aware, proactive and client-focused A collaborative team player with strong interpersonal and influencing skills Strategic and analytical approach to problem-solving Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)
An award-winning multidisciplinary construction consultancy are searching for an experienced, client-facing MRICS Project Manager to join their project management team based near Camden Town. The MRICS Project Manager will bring experience of leading teams and delivering the full lifecycle of cladding remediation works within the residential, commercial, education and healthcare sector. The Company that the MRICS Project Manager will join: The MRICS Project Manager will be joining a well-respected practise that have a strong reputation for delivering schemes in a variety of sectors. The MRICS Project Manager will be working closely alongside a project director, 4x associate directors, 3x senior project managers and a wider team of project managers, commercial managers and building surveyors. The MRICS Project Manager needs to be a confident, client facing individual that has a strong ability at leading teams and supporting junior members. The MRICS Project Manager Role: The MRICS Project Manager will play an important role at delivering the full lifecycle of cladding remediation works within the residential, commercial, education and healthcare sectors. The MRICS Project Manager will be delivering schemes with contract values ranging from 5m- 45m and the Project Manager needs to be confident working under the JCT Contract. As an MRICS Project Manager, you will also be responsible for continuing to grow existing relationships with existing and new clients and stakeholders to ensure they're satisfied with the progress made on their projects. You will be responsible for: Working closely with the Project Management team to drive schemes forward to Completion Maintaining relationships with clients, stakeholders and other external parties Support the Senior Project Managers with any challenges faced during project lifecycles Report to Project Director on a weekly basis with project progress Ability to run projects simultaneously Attend weekly meetings with clients to discuss project progress Ensure all works are compliant with safety and quality standards The MRICS Project Manager Requirements: Experience working for a UK construction consultancy Experienced delivering cladding remediation works MRICS chartered or working towards it A relevant BSc/MSc in Construction industry would be ideal Ability to manage Schemes simultaneously Strong communication and interpersonal skills What would be offered: 55,000- 65,000 per annum salary package 25 days annual leave + Bank Holidays Birthday off Hybrid approach available Travel to site expensed Competitive bonus structure 9% pension contribution Great company culture Quarterly company social events If you are an MRICS Project Manager looking for an exciting move like this, please contact Luca Beltrami at Ernest and Florent. (phone number removed) - (phone number removed) Reference - LB(phone number removed)
Apr 15, 2026
Full time
An award-winning multidisciplinary construction consultancy are searching for an experienced, client-facing MRICS Project Manager to join their project management team based near Camden Town. The MRICS Project Manager will bring experience of leading teams and delivering the full lifecycle of cladding remediation works within the residential, commercial, education and healthcare sector. The Company that the MRICS Project Manager will join: The MRICS Project Manager will be joining a well-respected practise that have a strong reputation for delivering schemes in a variety of sectors. The MRICS Project Manager will be working closely alongside a project director, 4x associate directors, 3x senior project managers and a wider team of project managers, commercial managers and building surveyors. The MRICS Project Manager needs to be a confident, client facing individual that has a strong ability at leading teams and supporting junior members. The MRICS Project Manager Role: The MRICS Project Manager will play an important role at delivering the full lifecycle of cladding remediation works within the residential, commercial, education and healthcare sectors. The MRICS Project Manager will be delivering schemes with contract values ranging from 5m- 45m and the Project Manager needs to be confident working under the JCT Contract. As an MRICS Project Manager, you will also be responsible for continuing to grow existing relationships with existing and new clients and stakeholders to ensure they're satisfied with the progress made on their projects. You will be responsible for: Working closely with the Project Management team to drive schemes forward to Completion Maintaining relationships with clients, stakeholders and other external parties Support the Senior Project Managers with any challenges faced during project lifecycles Report to Project Director on a weekly basis with project progress Ability to run projects simultaneously Attend weekly meetings with clients to discuss project progress Ensure all works are compliant with safety and quality standards The MRICS Project Manager Requirements: Experience working for a UK construction consultancy Experienced delivering cladding remediation works MRICS chartered or working towards it A relevant BSc/MSc in Construction industry would be ideal Ability to manage Schemes simultaneously Strong communication and interpersonal skills What would be offered: 55,000- 65,000 per annum salary package 25 days annual leave + Bank Holidays Birthday off Hybrid approach available Travel to site expensed Competitive bonus structure 9% pension contribution Great company culture Quarterly company social events If you are an MRICS Project Manager looking for an exciting move like this, please contact Luca Beltrami at Ernest and Florent. (phone number removed) - (phone number removed) Reference - LB(phone number removed)
Turnbull are expanding and require assistance to deliver a variety of diverse projects, mainly in the waste and water supply sector and other process-based industries. As a MEICA project manager you will ensure that projects deliver the engineering requirements of the business and are completed safely, to a high standard and within time and cost constraints. What you'll do You will: Lead project teams, including contractors, suppliers, and other stakeholders to ensure successful project delivery. Ensure projects are delivered with due regard to Safety, Quality, Time and Cost. Work on multiple concurrent projects across the Turnbull portfolio. Manage project budgets and ensure that projects are delivered within budgetary constraints. Provide constructability and engineering advice during the design phase of projects. Manage project risks and ensure compliance with health and safety regulations. Oversee the delivery of procurement requirements of projects. Prepare project reports and documentation, including progress reports, programmes and project delivery plans. Attend contract tender review meetings for technical input and support, and to evaluate implications to the project cost and construction programme. Attend site before construction to provide insight, advice and suggestions for best practice and opportunities to challenge. Attend site during construction to assess progress against the construction programme and target cost. Conduct site visits to ensure compliance with project specifications, standards, and regulations. Manage the successful closeout of schemes. Manage project level resources for successful project completion on time and in budget. What you'll need To be successful, you will need: Worked within the water, process or food production industries Educated or experienced in a electrical /ICA , mechanical or related engineering discipline, ideally to degree level or equivalent. At least 5 years' experience of a regulated project environment Design experience advantageous Good working knowledge the water and water industry technical standards, design standards, WIMES, CESWI etc. Sound written and verbal communication skills. Appropriate technical / work-based qualifications. CDM Awareness ATEX / DSEAR Awareness Construction Programming (MS Project or P6) Preferred. Working with NEC suite of contracts advantageous Good working knowledge of various construction regulations, qualification not required, i.e., H&SAWA, LOLER, PUWER, Commercial Management (Forecasting, Change & Contracts), Resource Planning & Management. Management qualifications or training would be preferred. ILM, APM or similar (Level 5) What you'll receive At Turnbull we take pride in how we support professional development, enable career progression and provide a wide range of exciting opportunities for everyone. We firmly believe that investing in our people is the key to our success, which is why we offer a range of financial and non-financial benefits to support your health and wellbeing. 25 days' holiday rising to 28 with length of service (Pro Rata) Up to 20% combined pension contribution. The opportunity to buy up to ten days' holiday and sell up to five every year. Performance related bonus of around 5%. A healthcare package that supports you with your healthcare costs. A 1,000 referral fee if you recommend someone to work for us. Life assurance of up to eight times your salary. Sustainable benefits including electric vehicle and cycle2work schemes. A range of family friendly policies including enhanced maternity and paternity leave. One paid volunteering day each year. Cashback and discounts from over 3,000 retailers. Who we are We are leaders in lifecycle construction and operations for the utilities and infrastructure sectors. From design and build to facility management and maintenance, we provide a single, sustainable, end-to-end solution for engineering projects, saving money, reducing waste and adding long-term value to local communities and the wider economy. Turnbull is an award-winning progressive business, which has won the RoSPA health and safety awards for our work at Hinkley Point C for the last five years. The services we provide to our clients include but are not limited to: Project management. Design and build services. Consent management and delivery. Contract management. Delivery of civil, mechanical and electrical engineering services. We have expertise in: Low voltage (LV) and high voltage (HV) electrical power distribution systems. Sewage systems and pumping stations. Biological waste treatment plants. Telecommunication networks (copper and fibre). Drinking water distribution networks and booster stations. Surface and groundwater drainage systems inclusive of borehole delivery and management. Roadway and pedestrian walkway lighting networks. Managing environmental discharge permit and scientific services. Earthworks and ground remediation services. We continue to promote diversity and inclusion. With that in mind, we welcome all applicants. We are also delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. Sound interesting? Apply to start your application.
Apr 15, 2026
Full time
Turnbull are expanding and require assistance to deliver a variety of diverse projects, mainly in the waste and water supply sector and other process-based industries. As a MEICA project manager you will ensure that projects deliver the engineering requirements of the business and are completed safely, to a high standard and within time and cost constraints. What you'll do You will: Lead project teams, including contractors, suppliers, and other stakeholders to ensure successful project delivery. Ensure projects are delivered with due regard to Safety, Quality, Time and Cost. Work on multiple concurrent projects across the Turnbull portfolio. Manage project budgets and ensure that projects are delivered within budgetary constraints. Provide constructability and engineering advice during the design phase of projects. Manage project risks and ensure compliance with health and safety regulations. Oversee the delivery of procurement requirements of projects. Prepare project reports and documentation, including progress reports, programmes and project delivery plans. Attend contract tender review meetings for technical input and support, and to evaluate implications to the project cost and construction programme. Attend site before construction to provide insight, advice and suggestions for best practice and opportunities to challenge. Attend site during construction to assess progress against the construction programme and target cost. Conduct site visits to ensure compliance with project specifications, standards, and regulations. Manage the successful closeout of schemes. Manage project level resources for successful project completion on time and in budget. What you'll need To be successful, you will need: Worked within the water, process or food production industries Educated or experienced in a electrical /ICA , mechanical or related engineering discipline, ideally to degree level or equivalent. At least 5 years' experience of a regulated project environment Design experience advantageous Good working knowledge the water and water industry technical standards, design standards, WIMES, CESWI etc. Sound written and verbal communication skills. Appropriate technical / work-based qualifications. CDM Awareness ATEX / DSEAR Awareness Construction Programming (MS Project or P6) Preferred. Working with NEC suite of contracts advantageous Good working knowledge of various construction regulations, qualification not required, i.e., H&SAWA, LOLER, PUWER, Commercial Management (Forecasting, Change & Contracts), Resource Planning & Management. Management qualifications or training would be preferred. ILM, APM or similar (Level 5) What you'll receive At Turnbull we take pride in how we support professional development, enable career progression and provide a wide range of exciting opportunities for everyone. We firmly believe that investing in our people is the key to our success, which is why we offer a range of financial and non-financial benefits to support your health and wellbeing. 25 days' holiday rising to 28 with length of service (Pro Rata) Up to 20% combined pension contribution. The opportunity to buy up to ten days' holiday and sell up to five every year. Performance related bonus of around 5%. A healthcare package that supports you with your healthcare costs. A 1,000 referral fee if you recommend someone to work for us. Life assurance of up to eight times your salary. Sustainable benefits including electric vehicle and cycle2work schemes. A range of family friendly policies including enhanced maternity and paternity leave. One paid volunteering day each year. Cashback and discounts from over 3,000 retailers. Who we are We are leaders in lifecycle construction and operations for the utilities and infrastructure sectors. From design and build to facility management and maintenance, we provide a single, sustainable, end-to-end solution for engineering projects, saving money, reducing waste and adding long-term value to local communities and the wider economy. Turnbull is an award-winning progressive business, which has won the RoSPA health and safety awards for our work at Hinkley Point C for the last five years. The services we provide to our clients include but are not limited to: Project management. Design and build services. Consent management and delivery. Contract management. Delivery of civil, mechanical and electrical engineering services. We have expertise in: Low voltage (LV) and high voltage (HV) electrical power distribution systems. Sewage systems and pumping stations. Biological waste treatment plants. Telecommunication networks (copper and fibre). Drinking water distribution networks and booster stations. Surface and groundwater drainage systems inclusive of borehole delivery and management. Roadway and pedestrian walkway lighting networks. Managing environmental discharge permit and scientific services. Earthworks and ground remediation services. We continue to promote diversity and inclusion. With that in mind, we welcome all applicants. We are also delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. Sound interesting? Apply to start your application.
Morson are recruiting Thermal Insulation Engineers on behalf of our prestigious client based in Barrow-In-Furness. Job Description: The Thermal Insulation Engineer is responsible for the installation of thermal and acoustic insulation systems for various equipment, pipework and flat surfaces to improve energy efficiency and safety. This role involves working to and ensuring that installations meet safety and environmental standards. • TICA terms and conditions • 38 hours per week • Regular weekend and weekday overtime, OT1 1.5, OT2 2 • Basic rate of £19.04 per hr • Bonus available, basic rate £1.41 per hr • TICA lodge and fairs for travellers. TICA radius for locals • Holiday allowance 25 days + 8 bank/public holidays Key Responsibilities: Ensure that insulation systems are properly fitted, secure, and compliant with industry regulations, quality and safety standards. Conduct inspections on completion against site quality standard. Work closely with project managers and other engineering teams to coordinate insulation requirements on construction or maintenance projects. Ensure compliance with the site Safety and environmental regulations. Skills & Qualifications: Knowledge of thermal insulation materials, techniques, and industry standards. Skilled in the preparation and fitting of coldwork PIR type Insulation to pipework, bends, flanges, valves and equipment. Insulation application to flat surfaces leaving a neat quality finish. Previous experience with Calcium silicate Insulation is an advantage. Ability to read technical drawings and specifications. Strong problem-solving skills and attention to detail. Relevant certifications or training in insulation. TICA cards Gold/Blue essential. Physical ability to work in various restricted space environments, including confined spaces and traversing various types of ladder and stair accesses to the workface. Due to the restricted nature of the role, all successful candidates will be subject to gain SC clearance prior to a start on site.
Apr 15, 2026
Contractor
Morson are recruiting Thermal Insulation Engineers on behalf of our prestigious client based in Barrow-In-Furness. Job Description: The Thermal Insulation Engineer is responsible for the installation of thermal and acoustic insulation systems for various equipment, pipework and flat surfaces to improve energy efficiency and safety. This role involves working to and ensuring that installations meet safety and environmental standards. • TICA terms and conditions • 38 hours per week • Regular weekend and weekday overtime, OT1 1.5, OT2 2 • Basic rate of £19.04 per hr • Bonus available, basic rate £1.41 per hr • TICA lodge and fairs for travellers. TICA radius for locals • Holiday allowance 25 days + 8 bank/public holidays Key Responsibilities: Ensure that insulation systems are properly fitted, secure, and compliant with industry regulations, quality and safety standards. Conduct inspections on completion against site quality standard. Work closely with project managers and other engineering teams to coordinate insulation requirements on construction or maintenance projects. Ensure compliance with the site Safety and environmental regulations. Skills & Qualifications: Knowledge of thermal insulation materials, techniques, and industry standards. Skilled in the preparation and fitting of coldwork PIR type Insulation to pipework, bends, flanges, valves and equipment. Insulation application to flat surfaces leaving a neat quality finish. Previous experience with Calcium silicate Insulation is an advantage. Ability to read technical drawings and specifications. Strong problem-solving skills and attention to detail. Relevant certifications or training in insulation. TICA cards Gold/Blue essential. Physical ability to work in various restricted space environments, including confined spaces and traversing various types of ladder and stair accesses to the workface. Due to the restricted nature of the role, all successful candidates will be subject to gain SC clearance prior to a start on site.
Estate Manager Zachary Daniels is working with a well-loved, fast-growing international retail brand to find an Estate Manager who thrives in a hands-on, fast-paced environment. This isn't a corporate desk job. If you're someone who likes to roll your sleeves up, get out to sites, solve problems in real time and take full ownership of projects from concept to completion this Estate Manager role could be for you. The Role As an Estate Manager, you'll take the lead on managing the full lifecycle of the retail estate across the UK & Ireland from new store openings and refits through to maintenance and compliance across existing sites. It's a broad, high-impact role where you'll work closely with landlords, contractors, internal teams and external partners to deliver projects on time, on budget and to a high standard. What You'll Be Doing Managing new store openings, refurbishments and fit-outs from concept through to delivery Overseeing repairs, maintenance and ongoing estate performance Leading project timelines, budgets and contractors on site Acting as the key link between internal stakeholders and external partners (landlords, agents, contractors) Handling site due diligence, planning and statutory approvals Driving quality, compliance and sustainability standards across the estate Identifying opportunities to improve processes, efficiency and cost control Building strong working relationships across a wide range of stakeholders What We're Looking For Experience in estate management, retail construction or property project management Background in retail or hospitality environments is essential Proven track record delivering multi-site projects (openings, refits, maintenance) Strong understanding of leases, landlords and construction processes Comfortable managing budgets and working commercially A proactive, solutions-focused mindset - someone who just gets things done Confident communicator who can influence and manage multiple stakeholders The Person This business has a down-to-earth, "get stuck in" culture. You'll fit in if you are: Practical and hands-on not overly corporate or process-heavy Comfortable working at pace and adapting quickly Self-sufficient and able to take ownership without constant direction A problem-solver who enjoys being out in the field rather than behind a desk The Package Salary up to £58,000 + bonus + full benefits package Field-based role with flexibility (home + office working) Significant travel across the UK & Ireland Opportunity to make a visible impact in a growing, people-focused business If you're an Estate Manager looking for your next move and want a role where you can genuinely make an impact, this Estate Manager opportunity offers the chance to take full ownership in a dynamic environment. BH35744
Apr 15, 2026
Full time
Estate Manager Zachary Daniels is working with a well-loved, fast-growing international retail brand to find an Estate Manager who thrives in a hands-on, fast-paced environment. This isn't a corporate desk job. If you're someone who likes to roll your sleeves up, get out to sites, solve problems in real time and take full ownership of projects from concept to completion this Estate Manager role could be for you. The Role As an Estate Manager, you'll take the lead on managing the full lifecycle of the retail estate across the UK & Ireland from new store openings and refits through to maintenance and compliance across existing sites. It's a broad, high-impact role where you'll work closely with landlords, contractors, internal teams and external partners to deliver projects on time, on budget and to a high standard. What You'll Be Doing Managing new store openings, refurbishments and fit-outs from concept through to delivery Overseeing repairs, maintenance and ongoing estate performance Leading project timelines, budgets and contractors on site Acting as the key link between internal stakeholders and external partners (landlords, agents, contractors) Handling site due diligence, planning and statutory approvals Driving quality, compliance and sustainability standards across the estate Identifying opportunities to improve processes, efficiency and cost control Building strong working relationships across a wide range of stakeholders What We're Looking For Experience in estate management, retail construction or property project management Background in retail or hospitality environments is essential Proven track record delivering multi-site projects (openings, refits, maintenance) Strong understanding of leases, landlords and construction processes Comfortable managing budgets and working commercially A proactive, solutions-focused mindset - someone who just gets things done Confident communicator who can influence and manage multiple stakeholders The Person This business has a down-to-earth, "get stuck in" culture. You'll fit in if you are: Practical and hands-on not overly corporate or process-heavy Comfortable working at pace and adapting quickly Self-sufficient and able to take ownership without constant direction A problem-solver who enjoys being out in the field rather than behind a desk The Package Salary up to £58,000 + bonus + full benefits package Field-based role with flexibility (home + office working) Significant travel across the UK & Ireland Opportunity to make a visible impact in a growing, people-focused business If you're an Estate Manager looking for your next move and want a role where you can genuinely make an impact, this Estate Manager opportunity offers the chance to take full ownership in a dynamic environment. BH35744
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
Apr 15, 2026
Full time
Customer Service Assistant Manager We are working with a growing, customer focused organisation based in Tamworth to recruit a Customer Service Assistant Manager. As a key member of the management team, you will support the Customer Service Operations Manager in the day-to-day running of the department. You'll lead and develop Team Leaders and Advisors, ensuring all customer enquiries, orders, and communications are handled efficiently, accurately, and in line with high service standards. As a Customer Service Assistant Manager, you will need to have/be: Proven experience in a supervisory or Team Leader role within Customer Service, Contact Centre, or operations. Strong track record of leading, coaching, and developing teams to achieve targets. Experience managing escalated complaints and complex customer queries. Background in workload planning and delivering against KPIs and SLAs. Experience with training, onboarding, and team development. Strong leadership skills with the ability to motivate and engage teams. Confident in performance management, including 1:1s and appraisals. Excellent communication skills with the ability to influence stakeholders. Highly organised with the ability to manage multiple priorities. Confident analysing performance data to drive improvements. Strong problem-solving skills and sound operational judgement. Proficient in Microsoft Office and able to learn new systems quickly. Professional, proactive, and calm under pressure. A collaborative team player with a positive, adaptable approach. High levels of integrity, professionalism, and customer focus. Details: Salary: 30,000 - 35,000 Working Hours: Full Time, Monday - Friday Location: Tamworth (full time on site) Duration: Permanent Role of Customer Service Assistant Manager: Lead, motivate, and develop the Customer Service team. Conduct 1:1s and performance reviews with Team Leaders. Provide coaching, guidance, and performance feedback. Ensure HR policy compliance and manage ER matters. Identify training needs and support development. Oversee recruitment and onboarding. Manage workload to ensure accurate, timely order processing against KPIs/SLAs. Maintain high standards across all customer interactions. Resolve escalated issues, including complaints and delivery delays. Monitor key accounts and produce performance reports. Analyse trends and drive continuous improvement. Ensure adherence to processes and procedures. Work with Operations Support to track orders through to completion. Liaise with operations on stock, collections, and deliveries. Collaborate with commercial/technical teams on bespoke orders. Partner with Sales and Key Account teams on customer requirements. Coordinate with Purchasing and Supply Chain for stock and ETAs. Manage carrier communication to minimise delivery issues. Attend leadership meetings and cascade key updates. Participate in supplier reviews to improve performance. Track actions and ensure follow-up and delivery. Support senior leadership and wider Customer Service function. Benefits of working as a Customer Service Assistant Manager: 23 days holiday + bank holidays Option to buy up to 5 additional days Health Cashback Plan Pension Scheme Life Assurance Free parking
Site Manager (Roofing) A nationally operating property services contractor delivering planned maintenance, refurbishment, and retrofit solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Staffordshire Position: Site Manager Salary: 38,000 - 42,000 per annum + vehicle + Package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Strong technical knowledge of pitched and flat roofing systems Experience delivering planned maintenance or capital works programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.
Apr 15, 2026
Full time
Site Manager (Roofing) A nationally operating property services contractor delivering planned maintenance, refurbishment, and retrofit solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Staffordshire Position: Site Manager Salary: 38,000 - 42,000 per annum + vehicle + Package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Strong technical knowledge of pitched and flat roofing systems Experience delivering planned maintenance or capital works programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.
Senior Planner Birmingham / West Midlands Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our West Midlands part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using P6 Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 15, 2026
Full time
Senior Planner Birmingham / West Midlands Perm/Full Time Competitive Salary, Travel Allowance + Flexible Benefits Summary We are looking for a Senior Planner to join our West Midlands part of the Engineering business to work on exciting projects coming through the pipeline. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standards. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. Proficient with using P6 Construction site experience Experience of NEC 3 contracts (desirable) Must be able to create and own the programming from initial tender through to completion including commissioning. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Description Production Engineer Location : East Grinstead Full time Onsite Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a Production Engineer you will be responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. What you will be doing: Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required. Assist in the assembly and preparation of 199 and 2000 applications, as required. Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications. Conduct engine and component inspections and cleaning as required. Identify opportunities for cost reduction and efficiency improvements in operations. Collaborate with the lean team to identify and implement process improvements. Utilize special tools and measuring equipment as necessary. Complete relevant process documentation as required. Comply with all health and safety regulations. Foster a positive work environment that encourages teamwork and collaboration. Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities. Manoeuvre products and materials using plant machinery in accordance with assigned competencies. Attend training courses as required to enhance job performance. Maintain a monthly utilization rate of 85% or higher. Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. Undertake any other production or facilities-related activities as reasonably required by the Operations Manager, Supervisor, or Team Leader. Position Qualifications NVQ Level 3 in Maintenance / Engineering Skilled in maintenance and repairs with a strong technical background. Proficient in basic troubleshooting and diagnostic methods. Ability to identify ways to save money and improve efficiency. Excellent teamwork skills and ability to foster a positive work environment. Organized, with a keen attention to cleanliness on the shopfloor and the wider facility. Takes ownership and demonstrates accountability for task completion. Capable of safely operating machinery. Responsible, reliable, and dependable in completing tasks on time. Computer literate with proficient keyboard skills and knowledge of both Windows and IOS based systems. Preferred requirements: Language: Must be fluent in both written and spoken English. Literacy and Numeracy: Must be competent in both. Must possess a full, clean driving license and be a UK passport holder. Experience driving forklift/tow truck and crane operation is preferable, although training will be provided. On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. Note: This job is physically demanding. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Apr 15, 2026
Full time
Job Description Production Engineer Location : East Grinstead Full time Onsite Job Description At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. As a Production Engineer you will be responsible for the assembly of new product and maintenance, repair, and overhaul of customer owned product. The ideal candidate will collaborate on process improvements, prioritize safety, and ensure efficient operations while demonstrating significant mechanical knowledge and an ability to work effectively in a team. What you will be doing: Perform maintenance and repair tasks on series 1600 and 4000 applications in accordance with the working manual, with opportunities to support other business units in the field as required. Assist in the assembly and preparation of 199 and 2000 applications, as required. Demonstrate relevant technical knowledge to support troubleshooting and diagnostics of different applications. Conduct engine and component inspections and cleaning as required. Identify opportunities for cost reduction and efficiency improvements in operations. Collaborate with the lean team to identify and implement process improvements. Utilize special tools and measuring equipment as necessary. Complete relevant process documentation as required. Comply with all health and safety regulations. Foster a positive work environment that encourages teamwork and collaboration. Maintain high standards of cleanliness and housekeeping in all production and shopfloor areas and facilities. Manoeuvre products and materials using plant machinery in accordance with assigned competencies. Attend training courses as required to enhance job performance. Maintain a monthly utilization rate of 85% or higher. Be responsible for ticket management, ensuring the accurate recording of material and labour hours for job-related tickets assigned to you. Prioritize the completion of these tickets, including C4S tickets, before engine and powerpack applications depart. Ensure all tasks are promptly completed and submitted, adhering to established standards while remaining compliant. Undertake any other production or facilities-related activities as reasonably required by the Operations Manager, Supervisor, or Team Leader. Position Qualifications NVQ Level 3 in Maintenance / Engineering Skilled in maintenance and repairs with a strong technical background. Proficient in basic troubleshooting and diagnostic methods. Ability to identify ways to save money and improve efficiency. Excellent teamwork skills and ability to foster a positive work environment. Organized, with a keen attention to cleanliness on the shopfloor and the wider facility. Takes ownership and demonstrates accountability for task completion. Capable of safely operating machinery. Responsible, reliable, and dependable in completing tasks on time. Computer literate with proficient keyboard skills and knowledge of both Windows and IOS based systems. Preferred requirements: Language: Must be fluent in both written and spoken English. Literacy and Numeracy: Must be competent in both. Must possess a full, clean driving license and be a UK passport holder. Experience driving forklift/tow truck and crane operation is preferable, although training will be provided. On-the-job training will be provided for SAP C4S, 3C's, MTU Go!Care and MTU Business Portal. Note: This job is physically demanding. Power Systems is the Rolls-Royce business which provides world-class power solutions and complete life-cycle support under our product and solution brand mtu. Through digitalisation and electrification, we strive to develop drive and power generation solutions that provide answers to the challenges posed by the rapidly growing societal demands for energy and mobility. We deliver and service comprehensive, powerful and reliable systems, based on both gas and diesel engines, as well as electrified hybrid systems. These technologically advanced solutions serve our customers in the marine and infrastructure sectors worldwide. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Type of Contract PermanentPandoLogic.
Regional Director (Franchisee) - Automotive Recruitment Location: West Midlands At Performance Resourcing, we are expanding our network and are seeking an experienced Senior Automotive Professional to join our established automotive recruitment business as a Regional Director (Franchisee) for the West Midlands. This is a unique opportunity to run your own recruitment business, supported by a respected and reputable brand. You will utilise your existing dealer relationships and industry expertise to build a strong client base, operating under the Performance Resourcing umbrella. The Opportunity As a Regional Director Franchisee, you will: Build and grow your own automotive recruitment business within your designated territory Leverage your existing network of dealer contacts to generate opportunities Develop long-term client relationships across the automotive sector Operate independently with full support, systems, and infrastructure provided About You The successful candidate will: Have a proven background in franchised dealership management (Head of Business, General Manager, Group level, or similar) Be based in and have strong knowledge of the West Midlands automotive market Possess an extensive network of industry contacts Be commercially driven, proactive, and self-motivated Have the ambition to build and manage their own business Requirements Ability to prospect and secure new client opportunities within your territory Limited Company registration Use of agreed accounting platforms (aligned with Performance Resourcing and its accountants) Completion of systems training (provided) Franchise Package & Support We offer a comprehensive package, including: No upfront franchise fee Franchise legal agreement 5-year business plan Defined territory and regional boundaries Regional landline number via VoIP system CRM licence Job posting interface licence Web hosting and secure branded email About Performance Resourcing We specialise in recruiting for key automotive roles, including: Sales & Aftersales Managers Transaction Managers Technicians Service Advisors Sales Executives Parts Advisors Apply Now For more information or to apply, please send your up-to-date CV to: Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy.
Apr 15, 2026
Contractor
Regional Director (Franchisee) - Automotive Recruitment Location: West Midlands At Performance Resourcing, we are expanding our network and are seeking an experienced Senior Automotive Professional to join our established automotive recruitment business as a Regional Director (Franchisee) for the West Midlands. This is a unique opportunity to run your own recruitment business, supported by a respected and reputable brand. You will utilise your existing dealer relationships and industry expertise to build a strong client base, operating under the Performance Resourcing umbrella. The Opportunity As a Regional Director Franchisee, you will: Build and grow your own automotive recruitment business within your designated territory Leverage your existing network of dealer contacts to generate opportunities Develop long-term client relationships across the automotive sector Operate independently with full support, systems, and infrastructure provided About You The successful candidate will: Have a proven background in franchised dealership management (Head of Business, General Manager, Group level, or similar) Be based in and have strong knowledge of the West Midlands automotive market Possess an extensive network of industry contacts Be commercially driven, proactive, and self-motivated Have the ambition to build and manage their own business Requirements Ability to prospect and secure new client opportunities within your territory Limited Company registration Use of agreed accounting platforms (aligned with Performance Resourcing and its accountants) Completion of systems training (provided) Franchise Package & Support We offer a comprehensive package, including: No upfront franchise fee Franchise legal agreement 5-year business plan Defined territory and regional boundaries Regional landline number via VoIP system CRM licence Job posting interface licence Web hosting and secure branded email About Performance Resourcing We specialise in recruiting for key automotive roles, including: Sales & Aftersales Managers Transaction Managers Technicians Service Advisors Sales Executives Parts Advisors Apply Now For more information or to apply, please send your up-to-date CV to: Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy.
Overview Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices - and everyone's really nice. SailPoint is known as the company where everyone wants to work, and we have the awards to prove it. If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations, and more. Who You Are Professional Services Managers are self-directed, highly motivated, and experienced leaders who thrive when overseeing and building a services organization. You have significant experience building and maintaining professional relationships, and you are comfortable communicating with people at all organizational levels. You have exceptional leadership, communication, organizational, and problem-solving abilities that you use to balance customer, team and individual needs while contributing to a positive work environment. You are an exceptional multitasker, able to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues. By leveraging your extensive experience and motivation for success, you enjoy identifying growth areas, evaluating best practices, and presenting solutions to everyday problems. Path to Success As a Professional Services Manager (PSM) part of SailPoint's PS team, you will support each customer's journey by managing the strategic efforts required to deliver SailPoint's solutions. You will combine your management experience with our world-class product and process training to gain a deep understanding of our SaaS and/or Software delivery practices. Within the first month, you will begin to understand your responsibilities by shadowing projects and sales efforts to begin taking accountability for the client experience on projects you are assigned to while developing a relationship with peers. At the end of the three months, you will be responsible for engagement scoping, client communication, internal team management, escalation support, and overall service delivery for your portfolio. Upon completion of your first year, you will leverage your acquired skills to oversee your team and the full scope of customer engagements. Concurrently, you will serve as a trusted advisor to customers, peers, and leaders, and you will be accountable for fostering your team members' professional growth and assisting them in setting and achieving their goals. Responsibilities Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses, and proposal/SOW generation Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases Serve as the senior point of contact for client escalations Oversee the financials of your team's projects, with a focus on profitability and productivity to ensure long term client success Work with the Resource Management Office (RMO) to mediate and prioritize staff resources to strategically align with the needs of the overall PS business Provide project management duties on occasion for customer engagements as needed Provide strategic updates on client performance to SailPoint Senior Management, including regular status updates to account teams and Sales Managers Work closely with Customer Success Managers to establish and maintain customer satisfaction throughout the entirety of a customer implementation Identify new opportunities for expanding SailPoint solutions and services footprint to maximize client success and SailPoint revenue growth Take responsibility for the management of the team, including staffing decisions, utilization management, performance reviews, and career development support Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development Coach Engagement Managers and project team members on project performance and development areas Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills Requirements 7+ years of professional experience at a Software, SaaS, or consulting company 3+ years of project management experience 2+ years of people management experience Exceptional mentorship and leadership skills with a passion for continuous improvement Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management) Exceptional communication skills and extensive experience working with clients and partners Outstanding organizational and multi-tasking abilities Extensive experience working with Sales to scope services projects for enterprise software Travel This position requires up to 15% travel Education Bachelor's degree or equivalent work experience. SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Apr 15, 2026
Full time
Overview Why SailPoint? Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices - and everyone's really nice. SailPoint is known as the company where everyone wants to work, and we have the awards to prove it. If you're passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team. SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations, and more. Who You Are Professional Services Managers are self-directed, highly motivated, and experienced leaders who thrive when overseeing and building a services organization. You have significant experience building and maintaining professional relationships, and you are comfortable communicating with people at all organizational levels. You have exceptional leadership, communication, organizational, and problem-solving abilities that you use to balance customer, team and individual needs while contributing to a positive work environment. You are an exceptional multitasker, able to meet and manage moving deadlines, gauge risks, and creatively resolve unexpected issues. By leveraging your extensive experience and motivation for success, you enjoy identifying growth areas, evaluating best practices, and presenting solutions to everyday problems. Path to Success As a Professional Services Manager (PSM) part of SailPoint's PS team, you will support each customer's journey by managing the strategic efforts required to deliver SailPoint's solutions. You will combine your management experience with our world-class product and process training to gain a deep understanding of our SaaS and/or Software delivery practices. Within the first month, you will begin to understand your responsibilities by shadowing projects and sales efforts to begin taking accountability for the client experience on projects you are assigned to while developing a relationship with peers. At the end of the three months, you will be responsible for engagement scoping, client communication, internal team management, escalation support, and overall service delivery for your portfolio. Upon completion of your first year, you will leverage your acquired skills to oversee your team and the full scope of customer engagements. Concurrently, you will serve as a trusted advisor to customers, peers, and leaders, and you will be accountable for fostering your team members' professional growth and assisting them in setting and achieving their goals. Responsibilities Ensure that services are provided, implemented correctly, and billed in a timely and accurate manner Partner cross-functionally during the sales process, own the services portions of deals, including presentations, RFP responses, and proposal/SOW generation Interact with sales reps and sales leadership during the pre-sales and post-sales (delivery) phases Serve as the senior point of contact for client escalations Oversee the financials of your team's projects, with a focus on profitability and productivity to ensure long term client success Work with the Resource Management Office (RMO) to mediate and prioritize staff resources to strategically align with the needs of the overall PS business Provide project management duties on occasion for customer engagements as needed Provide strategic updates on client performance to SailPoint Senior Management, including regular status updates to account teams and Sales Managers Work closely with Customer Success Managers to establish and maintain customer satisfaction throughout the entirety of a customer implementation Identify new opportunities for expanding SailPoint solutions and services footprint to maximize client success and SailPoint revenue growth Take responsibility for the management of the team, including staffing decisions, utilization management, performance reviews, and career development support Assist direct reports in career development by providing regular feedback, coaching and guidance on personal development Coach Engagement Managers and project team members on project performance and development areas Participate in recruiting and employee development activities to ensure a balanced team with the right set of skills Requirements 7+ years of professional experience at a Software, SaaS, or consulting company 3+ years of project management experience 2+ years of people management experience Exceptional mentorship and leadership skills with a passion for continuous improvement Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management) Exceptional communication skills and extensive experience working with clients and partners Outstanding organizational and multi-tasking abilities Extensive experience working with Sales to scope services projects for enterprise software Travel This position requires up to 15% travel Education Bachelor's degree or equivalent work experience. SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Telecommunications Field Engineer Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM) Location: UK-wide (travel required) Type: Contract Key Objectives / Deliverables The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders. Operational Experience Essential: Proven experience working within a UK Mobile Network Operator environment. Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone). 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems. 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia. Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks. Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion. Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs. Responsibilities: Attend sites as scheduled, fully prepared with correct equipment and materials. Work independently or as part of a small team. Starlink installation, decommissioning, and maintenance Transmission migration activities CSG/Router installation Fibre installation and routing Rack installation and deployment Installation, commissioning, and integration of transmission equipment Router and pre-aggregates installation Patching and labelling Joint site visits and fault finding Site surveys and migrations AC/DC electrical installation BTS, BSC, and Core installation and optimisation Rigging, router switch installation/swapping Ericsson installations VMO2 transmission enablement, DC and space enablement Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records. Adhere to all operational and safety procedures at all times. Collect and manage required data and tools for task completion. Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities. Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated. Person Specification Essential: Must have UK work experience. Full UK driving licence. Own car/van, laptop, test phone, and tools. Strong team player, capable of working independently. Excellent attention to detail and problem-solving ability. Positive, can-do attitude with flexibility to work nationwide. Willingness to work outside normal hours when required. Academic & Technical Background Essential: Background in Telecommunications or a closely related field. Valid Health & Safety certifications for street works and rooftop access, including: TEL003 Certification (or willingness to obtain within 2 weeks of joining) Emergency First Aid RF Awareness Manual Handling Asbestos Awareness Rooftop Access (Fixed Ladder) NRSWA Streetworks Certification Desirable: BTEC ONC/OND (or equivalent) in a relevant technical subject. DC and Electrical Awareness certification.
Apr 15, 2026
Contractor
Telecommunications Field Engineer Reports to: Project Manager (PM), Assistant Project Manager (APM), Senior Delivery Manager (SDM) Location: UK-wide (travel required) Type: Contract Key Objectives / Deliverables The successful candidate will be technically proficient in all aspects of telecom installation, configuration, integration, call testing, troubleshooting, and maintenance across operator networks in the UK. You will work on multi-technology, multi-vendor systems, ensuring professional delivery and flexibility when engaging with both internal teams and external stakeholders. Operational Experience Essential: Proven experience working within a UK Mobile Network Operator environment. Highly experienced in proactive maintenance on multi-customer, multi-technology networks (e.g., Ericsson, VMO2, EE, Vodafone). 2+ years of commissioning and integration experience (within the last 5 years) on Ericsson and/or Nokia systems. 6+ months of troubleshooting or technical investigation experience (within the last 2 years) on Ericsson and/or Nokia. Skilled across 2G, 3G, 4G, and 5G radio technologies, including transmission networks. Strong collaboration with 3rd parties, customers, and site providers to ensure successful task completion. Accurate completion of all Hand Over Packs (HOPs) and site completion documentation within agreed SLAs. Responsibilities: Attend sites as scheduled, fully prepared with correct equipment and materials. Work independently or as part of a small team. Starlink installation, decommissioning, and maintenance Transmission migration activities CSG/Router installation Fibre installation and routing Rack installation and deployment Installation, commissioning, and integration of transmission equipment Router and pre-aggregates installation Patching and labelling Joint site visits and fault finding Site surveys and migrations AC/DC electrical installation BTS, BSC, and Core installation and optimisation Rigging, router switch installation/swapping Ericsson installations VMO2 transmission enablement, DC and space enablement Complete all required documentation, including HOPs, Completion Certificates, Surveys, Health & Safety (H&S), and CDM records. Adhere to all operational and safety procedures at all times. Collect and manage required data and tools for task completion. Perform installation, commissioning, configuration, integration, call testing, troubleshooting, and resolution activities. Ensure all assigned PPE, test equipment, and tools are maintained, functional, and calibrated. Person Specification Essential: Must have UK work experience. Full UK driving licence. Own car/van, laptop, test phone, and tools. Strong team player, capable of working independently. Excellent attention to detail and problem-solving ability. Positive, can-do attitude with flexibility to work nationwide. Willingness to work outside normal hours when required. Academic & Technical Background Essential: Background in Telecommunications or a closely related field. Valid Health & Safety certifications for street works and rooftop access, including: TEL003 Certification (or willingness to obtain within 2 weeks of joining) Emergency First Aid RF Awareness Manual Handling Asbestos Awareness Rooftop Access (Fixed Ladder) NRSWA Streetworks Certification Desirable: BTEC ONC/OND (or equivalent) in a relevant technical subject. DC and Electrical Awareness certification.
Contract Type: Full time hours per week over 5 days Permanent Please note - Application Form must be completed -available via supporting links / Hospice's website. We are looking for an exceptional COO with appropriate skills and experience to lead the operational side of the hospice and enable the team of dedicated staff to continue providing exceptional care and support to our community. You will need commitment to our cause and the ability to support the team during a period of significant change. You will be an experienced and inspirational leader with a passion for supporting those who deliver our end of life services, as well as the teams who work tirelessly behind the scenes to ensure the hospice operates effectively. An opportunity to join a highly regarded local charity and participate in all its activities. A chance to lead a committed and supportive team who are providing caring and compassionate clinical services in an organisation rated Good by the CQC. This is an exciting time to join Primrose Hospice and have a role in further developing the strategic direction of the hospice during a period of significant change. As a member of the Senior Leadership Team, you will have a significant managerial and strategic role within the organisation. Access to training and development. Employee Assistance Programme. Free onsite parking and refreshments. Core working hours based round 5-day week with flexibility for the right candidate. Main duties of the job The ideal candidate will have: exceptional leadership skills and a minimum of 2 years experience in a similar role. health & safety training / experience significant financial planning experience including budget setting and monitoring experience of supporting an organisation through external inspection e.g. CQC company secretary training / experience data protection officer training / experience empathy and understanding of the demands of working in a hospice environment a flexible and can do approach to duties and supporting others They must be a keen team player with good interpersonal and communication skills who believe that working with people in the last years of life is a privilege. In return the successful candidate will join a team who are passionate about providing a wide range of services to support patients and carers. An Enhanced Disclosure check is required for this post. About us Primrose Hospice & Family Support Centre is an independent charity, offering care and advice to patients living with a life-limiting illness and support for families who are bereaved or who have a family member with a life-limiting illness in North East Worcestershire. We have a Day Hospice providing a range of tailored support for patients. Our friendly & professional Clinical Team will provide you with the support and understanding to make decisions which best suit your needs and diagnosis. Our Family Support Service offers individualised support to adults and children including a counselling service, benefits advice and our living well service. We receive only14.6%of our required running costs from the NHS, so as an independent charity, we rely on the support of individuals and businesses to help us to raise the£1.95 million needed each year for us to provide our services free. Job responsibilities RoleSummary The postholder is a key member of the Senior Leadership & Management Teams takingthe lead role in all aspects of the day to day operational running of theHospice including: HR Facilities IT systems Information Governance Budget setting and management Health and Safety Company Secretary Data Protection Officer Deputise for the CEO in theirabsence within limits of authority Thepost-holder will work closely with the CEO and Board but will be able to workindependently and take appropriate action based on established protocols. Incollaboration with other members of the management team, the post holder willcontribute to the strategic development of the Hospice and work to ensureobjectives are achieved. StrategicResponsibilities Take lead on all issues relating toHR, Facilities, Health & Safety and Information Governance. Lead on specific projects as agreedwith CEO. Work with CEO to develop Hospicestrategy. Work with Heads of Services tomaintain and develop Hospice services. MainOperational Duties & Responsibilities HumanResources Ensure a standard set of HRtemplates, contracts and procedures are updated and utilised across theHospice. Be the initial point of contact forHR issues within the Hospice. Maintain the Staff Handbook,ensuring it is up to date and in line with current legislation. Oversee all HR processes, offeringadvice to managers where needed and ensuring best practice, working with ourexternal HR provider as appropriate. Lead on all recruitment processesand ensure roles are advertised to maximise recruitment potential by usingappropriate channels. Lead on investigations, grievancesand disciplinaries. In conjunction with the ExecutiveAssistant, oversee the mandatory training schedule and induction programmes. Manage own team day to day,including undertaking appraisals annually and ensuring records are up to date. Manage the HR Database (Breathe)and, in conjunction with the Executive Assistant, ensure it is maintained,appropriately protected and kept up to date. Ensure staff have access to anexternal Employee Assistance Programme (currently BHSF Rise) to ensure theyhave access to appropriate support and their wellbeing is a priority. Attend relevant collaborative groupsand training to ensure HR knowledge is up to date. Oversee external HR provision andliaise with external providers as appropriate. Calculate holiday allowances andupload onto Breathe / HR System. Monitor sickness levels and takeappropriate action as required. Notify Finance Manager of alloccurrences impacting on payroll. IT Systems Manage IT systems working withexternal providers where necessary, ensuring that any services we purchase arebest value and fit for purpose. Work with the Executive PA to manageday to day issues with the IT hardware and software referring to outsideproviders where necessary. This includes all IT equipment includingphotocopiers, mobile devices etc. Ensure IT systems remain suitablefor the programmes we need such as SAGE, Donorflex, Assemble, EMIS etcrecommending updates as needed and developing a business case if investment isrequired. Ensure broadband systems are up todate and fit for purpose. InformationGovernance Undertake DPO (Date ProtectionOfficer) role for the Hospice. Review the Information AssetRegister. Review internet network securitypolicy. Develop and implement best practice guidelinesfor IT use. Working with other managers lead onensuring compliance and best practice in relation to Data Protection andGeneral Data Protection Regulations (GDPR). Facilities Manage maintenance and housekeepingstaff and volunteers. Audit all record keeping and ensureprocesses are kept updated. Supervise the maintenance schedule. Manage the maintenance budget formajor and minor works, including submitting business case for off budgetexpenditure if needed. Contribute to planning themaintenance budget along with CEO, Finance Manager and Facilities &Maintenance Manager. Plan and manage a rolling programmeof general upkeep to the buildings. Ensure appropriate levels ofinsurance are in place to meet the Hospices requirements. Ensure phone systems, photocopiersand other contracts are up to date, best value and fit for purpose. Retail Support the Retail Manager in allshop premises related, H & S, lease, insurance and HR matters. Health& Safety Lead on H&S for the Hospice. Lead on H&S for the Hospice. Review H&S policy annually andrewrite as needed. Work with external H&S advisoron a 3/5 (hospice/shops) yearly H&S inspections. Undertake an annual internal Health& Safety inspection on the hospice site. Produce and manage action plansensuring timely completion of actions. Report to the CEO or Board anyHealth & Safety Issues and advise on resolutions. Manage the risk assessment portfolioworking with team managers to ensure timely completion and regular updating. Organise training where needed e.g.fire safety, first aid etc. Ensure staff undertake annual DSEassessments implementing a process to ensure this is achieved. Lead on Health and Safety Meetingspreparing agenda, chairing etc. Oversee the effective health &safety processes within the Hospices kitchen,supporting the external environmental health inspection to ensure thehospice maintains the 5 rating. Finance Line manage the Finance Manager andprovide relevant support as required. Ensure Standing FinancialInstructions are complied with for all purchasing including contracts. Ensure relevant legislation iscomplied with at all times. Audit financial functions e.g.credit card purchasing to ensure compliance with procedures. Check and sign off monthly payroll. Provide support to the FinanceManager in producing annual accounts. . click apply for full job details
Apr 15, 2026
Full time
Contract Type: Full time hours per week over 5 days Permanent Please note - Application Form must be completed -available via supporting links / Hospice's website. We are looking for an exceptional COO with appropriate skills and experience to lead the operational side of the hospice and enable the team of dedicated staff to continue providing exceptional care and support to our community. You will need commitment to our cause and the ability to support the team during a period of significant change. You will be an experienced and inspirational leader with a passion for supporting those who deliver our end of life services, as well as the teams who work tirelessly behind the scenes to ensure the hospice operates effectively. An opportunity to join a highly regarded local charity and participate in all its activities. A chance to lead a committed and supportive team who are providing caring and compassionate clinical services in an organisation rated Good by the CQC. This is an exciting time to join Primrose Hospice and have a role in further developing the strategic direction of the hospice during a period of significant change. As a member of the Senior Leadership Team, you will have a significant managerial and strategic role within the organisation. Access to training and development. Employee Assistance Programme. Free onsite parking and refreshments. Core working hours based round 5-day week with flexibility for the right candidate. Main duties of the job The ideal candidate will have: exceptional leadership skills and a minimum of 2 years experience in a similar role. health & safety training / experience significant financial planning experience including budget setting and monitoring experience of supporting an organisation through external inspection e.g. CQC company secretary training / experience data protection officer training / experience empathy and understanding of the demands of working in a hospice environment a flexible and can do approach to duties and supporting others They must be a keen team player with good interpersonal and communication skills who believe that working with people in the last years of life is a privilege. In return the successful candidate will join a team who are passionate about providing a wide range of services to support patients and carers. An Enhanced Disclosure check is required for this post. About us Primrose Hospice & Family Support Centre is an independent charity, offering care and advice to patients living with a life-limiting illness and support for families who are bereaved or who have a family member with a life-limiting illness in North East Worcestershire. We have a Day Hospice providing a range of tailored support for patients. Our friendly & professional Clinical Team will provide you with the support and understanding to make decisions which best suit your needs and diagnosis. Our Family Support Service offers individualised support to adults and children including a counselling service, benefits advice and our living well service. We receive only14.6%of our required running costs from the NHS, so as an independent charity, we rely on the support of individuals and businesses to help us to raise the£1.95 million needed each year for us to provide our services free. Job responsibilities RoleSummary The postholder is a key member of the Senior Leadership & Management Teams takingthe lead role in all aspects of the day to day operational running of theHospice including: HR Facilities IT systems Information Governance Budget setting and management Health and Safety Company Secretary Data Protection Officer Deputise for the CEO in theirabsence within limits of authority Thepost-holder will work closely with the CEO and Board but will be able to workindependently and take appropriate action based on established protocols. Incollaboration with other members of the management team, the post holder willcontribute to the strategic development of the Hospice and work to ensureobjectives are achieved. StrategicResponsibilities Take lead on all issues relating toHR, Facilities, Health & Safety and Information Governance. Lead on specific projects as agreedwith CEO. Work with CEO to develop Hospicestrategy. Work with Heads of Services tomaintain and develop Hospice services. MainOperational Duties & Responsibilities HumanResources Ensure a standard set of HRtemplates, contracts and procedures are updated and utilised across theHospice. Be the initial point of contact forHR issues within the Hospice. Maintain the Staff Handbook,ensuring it is up to date and in line with current legislation. Oversee all HR processes, offeringadvice to managers where needed and ensuring best practice, working with ourexternal HR provider as appropriate. Lead on all recruitment processesand ensure roles are advertised to maximise recruitment potential by usingappropriate channels. Lead on investigations, grievancesand disciplinaries. In conjunction with the ExecutiveAssistant, oversee the mandatory training schedule and induction programmes. Manage own team day to day,including undertaking appraisals annually and ensuring records are up to date. Manage the HR Database (Breathe)and, in conjunction with the Executive Assistant, ensure it is maintained,appropriately protected and kept up to date. Ensure staff have access to anexternal Employee Assistance Programme (currently BHSF Rise) to ensure theyhave access to appropriate support and their wellbeing is a priority. Attend relevant collaborative groupsand training to ensure HR knowledge is up to date. Oversee external HR provision andliaise with external providers as appropriate. Calculate holiday allowances andupload onto Breathe / HR System. Monitor sickness levels and takeappropriate action as required. Notify Finance Manager of alloccurrences impacting on payroll. IT Systems Manage IT systems working withexternal providers where necessary, ensuring that any services we purchase arebest value and fit for purpose. Work with the Executive PA to manageday to day issues with the IT hardware and software referring to outsideproviders where necessary. This includes all IT equipment includingphotocopiers, mobile devices etc. Ensure IT systems remain suitablefor the programmes we need such as SAGE, Donorflex, Assemble, EMIS etcrecommending updates as needed and developing a business case if investment isrequired. Ensure broadband systems are up todate and fit for purpose. InformationGovernance Undertake DPO (Date ProtectionOfficer) role for the Hospice. Review the Information AssetRegister. Review internet network securitypolicy. Develop and implement best practice guidelinesfor IT use. Working with other managers lead onensuring compliance and best practice in relation to Data Protection andGeneral Data Protection Regulations (GDPR). Facilities Manage maintenance and housekeepingstaff and volunteers. Audit all record keeping and ensureprocesses are kept updated. Supervise the maintenance schedule. Manage the maintenance budget formajor and minor works, including submitting business case for off budgetexpenditure if needed. Contribute to planning themaintenance budget along with CEO, Finance Manager and Facilities &Maintenance Manager. Plan and manage a rolling programmeof general upkeep to the buildings. Ensure appropriate levels ofinsurance are in place to meet the Hospices requirements. Ensure phone systems, photocopiersand other contracts are up to date, best value and fit for purpose. Retail Support the Retail Manager in allshop premises related, H & S, lease, insurance and HR matters. Health& Safety Lead on H&S for the Hospice. Lead on H&S for the Hospice. Review H&S policy annually andrewrite as needed. Work with external H&S advisoron a 3/5 (hospice/shops) yearly H&S inspections. Undertake an annual internal Health& Safety inspection on the hospice site. Produce and manage action plansensuring timely completion of actions. Report to the CEO or Board anyHealth & Safety Issues and advise on resolutions. Manage the risk assessment portfolioworking with team managers to ensure timely completion and regular updating. Organise training where needed e.g.fire safety, first aid etc. Ensure staff undertake annual DSEassessments implementing a process to ensure this is achieved. Lead on Health and Safety Meetingspreparing agenda, chairing etc. Oversee the effective health &safety processes within the Hospices kitchen,supporting the external environmental health inspection to ensure thehospice maintains the 5 rating. Finance Line manage the Finance Manager andprovide relevant support as required. Ensure Standing FinancialInstructions are complied with for all purchasing including contracts. Ensure relevant legislation iscomplied with at all times. Audit financial functions e.g.credit card purchasing to ensure compliance with procedures. Check and sign off monthly payroll. Provide support to the FinanceManager in producing annual accounts. . click apply for full job details
Leeds, United Kingdom Posted on 09/03/2026 We are looking to recruit a driven, ambitious individual to join our Ford Leeds team as General Sales Manager. This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners. This role comes with a competitive basic salary of £40,000 with an achievable OTE of £65,000. About our business Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry. We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a "top one percenter". We'll expect you to work hard but in return we'll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won't let anyone stop you. Key objectives within the role To achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team. Ensure the sales team have full knowledge and understanding of product, promotional and marketing activities, and communicate visions and goals to staff by planning and preparing thoroughly for the daily sales meeting. Ensure that the department is adequately staffed in order to achieve departmental objectives. Conduct a detailed induction with all new sales personnel, and continue to monitor achievements and review individual's performance through the Company's development review process. To manage the training and development of the sales executives, developing skills to support improvements in job performance and to aid career advancement. Delegate responsibilities to appropriate personnel and monitor progress to ensure the task is completed as directed. To work with the Head of Sales to formulate policies and procedures to achieve maximum profitability. Develop strategies, objectives and action plans to increase business and ensure maximum profitability and volume sales targets are achieved and exceeded. Plan, oversee and monitor the completion and success of sales campaigns, advertising and promotional activities to maximise car and extras sales and also create and maintain a positive and professional image of the retailer. Analyse current procedures to identify opportunities for improvements. Build a strong rapport with financial institutions and other relevant businesses. To maximise sales and profitability through satisfaction and retention of customers. Ensure appropriate communication is sent to all customers to establish long-term marketing objectives. Consult with customers to establish their needs and continue to maintain good relationships with customers by meeting and exceeding their expectations. Handle dissatisfied customers calmly, resolve complaints with sensitivity and involve others when needed. What we offer World class training provided from our own trainer and our brand partners 30 days annual leave inclusive of 8 bank holidays, increasing with length of service Preferential rates for servicing and repairs on your family and friend's cars. Company demonstrator Hours Your normal working hours are Mon-Fri: 8.30am to 6.30pm. Sat: 8.30am-5:00pm Sun: 10.30am-4:00pm. Covering 5 days a week to meet business needs. We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Apr 15, 2026
Full time
Leeds, United Kingdom Posted on 09/03/2026 We are looking to recruit a driven, ambitious individual to join our Ford Leeds team as General Sales Manager. This is a fabulous opportunity to join a family run business in the AM top 50 and represent one of our fantastic manufacturer partners. This role comes with a competitive basic salary of £40,000 with an achievable OTE of £65,000. About our business Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 50 car dealers in the country. Across our 26 businesses we have a stable workforce of over 600 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude. Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry. We offer manufacture training for product knowledge to give you the technical skills you need, and we work with our own world class sales trainer who will give you everything you need to be a "top one percenter". We'll expect you to work hard but in return we'll offer you an industry leading package, flexible working hours and a real opportunity to progress: we prefer to promote from within and you will see this in every one of our sites. You must possess an outrageous ambition to want to be the best and you won't let anyone stop you. Key objectives within the role To achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team. Ensure the sales team have full knowledge and understanding of product, promotional and marketing activities, and communicate visions and goals to staff by planning and preparing thoroughly for the daily sales meeting. Ensure that the department is adequately staffed in order to achieve departmental objectives. Conduct a detailed induction with all new sales personnel, and continue to monitor achievements and review individual's performance through the Company's development review process. To manage the training and development of the sales executives, developing skills to support improvements in job performance and to aid career advancement. Delegate responsibilities to appropriate personnel and monitor progress to ensure the task is completed as directed. To work with the Head of Sales to formulate policies and procedures to achieve maximum profitability. Develop strategies, objectives and action plans to increase business and ensure maximum profitability and volume sales targets are achieved and exceeded. Plan, oversee and monitor the completion and success of sales campaigns, advertising and promotional activities to maximise car and extras sales and also create and maintain a positive and professional image of the retailer. Analyse current procedures to identify opportunities for improvements. Build a strong rapport with financial institutions and other relevant businesses. To maximise sales and profitability through satisfaction and retention of customers. Ensure appropriate communication is sent to all customers to establish long-term marketing objectives. Consult with customers to establish their needs and continue to maintain good relationships with customers by meeting and exceeding their expectations. Handle dissatisfied customers calmly, resolve complaints with sensitivity and involve others when needed. What we offer World class training provided from our own trainer and our brand partners 30 days annual leave inclusive of 8 bank holidays, increasing with length of service Preferential rates for servicing and repairs on your family and friend's cars. Company demonstrator Hours Your normal working hours are Mon-Fri: 8.30am to 6.30pm. Sat: 8.30am-5:00pm Sun: 10.30am-4:00pm. Covering 5 days a week to meet business needs. We are an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, ethnicity, gender, age, national origin, religion, disability or other characteristics.
Head of Development Management & Major Projects Liverpool Contract £570.33 per day PAYE or £750 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Head of Development Management and Major Projects To lead and manage the Development Management and Enforcement functions to provide a modern, customer focussed and business friendly Planning service. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Main Areas of Responsibility: Develop and maintain effective relationships with physical development and regeneration partners across the City, regionally and nationally. Develop and maintain a clear understanding of the needs, concerns and expectations of local communities and ensure these are fairly represented in the Planning process. Implement relevant core Regeneration and Planning strategies and associated policies. Effectively manage the development management service including setting objectives and managing performance. Effectively manage, support and promote the development of Council policy and joint strategic plans. Provide strong performance management of the Planning Service by owning and developing service planning, robust financial and budget management and performance measurement ensuring that continuous improvement, value for money and best value are delivered. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation and mentoring. Initiate and develop strong working relationships, both internally and externally. Build and maintain effective networks in order to seek out new ideas and innovations to improve service delivery Deal with conflicting demands to establish corporate priorities. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation, mentoring and coaching of staff and through the identification of training and development needs. Attend committee meetings, other member bodies and such external working groups as required. Represent the Planning Service at local and regional events as required for learning and sharing opportunities. To oversee the delivery of major development projects of strategic importance to the City. This key role will work across traditional boundaries within the planning profession and involve the areas of development control, planning policy design and implementation. To oversee strategic/regionally important planning applications (and associated detailed applications) from submission through negotiation and determination, to implementation and delivery. To co-ordinate, manage and lead the statutory Development Management function across the Planning and Enforcement Teams. To monitor and manage the Development Management / Enforcement work programme including the management and reporting of collection and expenditure of Section 106 monetary contributions. To develop and implement systems and procedures to ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of the City Developments Portfolios Business Plan, Planning Service and Government performance targets. Responding to development enquiries from within and outside the Council, including the provision of advice to the Senior Managers in respect of the Council s land holdings. To take lead responsibility for the Development Management function at the Planning Committee and other appropriate meetings of the City Council including the preparation of information, editorial responsibility for reports and liaison with Committee Services. To ensure co-ordination and liaison with staff in the Building Control team. To ensure that Development Management makes a positive contribution to the strategic Local Plan including the preparation of land use allocations and development management policies based on sound evidence. To lead to ensure that the key processes for local development document production are undertaken, including statutory, regulatory and technical requirements; continuous community involvement in accordance with the Statement of Community Involvement and Sustainability and other appraisals and assessments; negotiation with outside agencies and dealing with elected members. To lead on implementing, monitoring and reviewing statutory development management policies/case law, planning strategies and proposals in relation to the Local Plan and other non-statutory guidance and to advise on further work as appropriate. To undertake or assist in undertaking city-wide and area based planning policy preparation and implementation. To champion social value and ensure it is an integral part of service provision and procurement ensuring wider social, economic and environmental benefits for the council, residents and communities. Being fully accountable for managing the council s resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Embed the Local Plan s vision and strategic priorities in planning decision making to help maximise development opportunities. To have a good understanding of contract management To liaise with other local authorities, Combined Authority and organisations over development plans and strategic planning policy issues ensuring that the City Council complies with the duty to cooperate. Representing the Council and Director of Planning & Building Control in committee meetings, other member bodies and such external working groups as required. Promote and implement business excellence throughout the service. Developing and helping to maintain information systems to support plan, strategy and policy development work. To monitor, review and ensure a balanced and cost-effective discharge of the Service s functions by organising and continuously developing working practices. Contribute to the delivery of the Council Plan. Delivering and promoting excellent customer service, externally and internally. Contribute to sustainable development in all duties undertaken. Business continuity, emergency planning and risk management, ensuring health and safety and duty of care responsibilities are met. Participation in the tactical / out of hours rota. Commitment to managing people well and in line with the Council s People Plan. Completion of the relevant leadership development programme. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Apr 14, 2026
Contractor
Head of Development Management & Major Projects Liverpool Contract £570.33 per day PAYE or £750 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Head of Development Management and Major Projects To lead and manage the Development Management and Enforcement functions to provide a modern, customer focussed and business friendly Planning service. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Main Areas of Responsibility: Develop and maintain effective relationships with physical development and regeneration partners across the City, regionally and nationally. Develop and maintain a clear understanding of the needs, concerns and expectations of local communities and ensure these are fairly represented in the Planning process. Implement relevant core Regeneration and Planning strategies and associated policies. Effectively manage the development management service including setting objectives and managing performance. Effectively manage, support and promote the development of Council policy and joint strategic plans. Provide strong performance management of the Planning Service by owning and developing service planning, robust financial and budget management and performance measurement ensuring that continuous improvement, value for money and best value are delivered. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation and mentoring. Initiate and develop strong working relationships, both internally and externally. Build and maintain effective networks in order to seek out new ideas and innovations to improve service delivery Deal with conflicting demands to establish corporate priorities. Assess staff performance and set appropriate target levels of service. Create a positive learning and working environment through delegation, mentoring and coaching of staff and through the identification of training and development needs. Attend committee meetings, other member bodies and such external working groups as required. Represent the Planning Service at local and regional events as required for learning and sharing opportunities. To oversee the delivery of major development projects of strategic importance to the City. This key role will work across traditional boundaries within the planning profession and involve the areas of development control, planning policy design and implementation. To oversee strategic/regionally important planning applications (and associated detailed applications) from submission through negotiation and determination, to implementation and delivery. To co-ordinate, manage and lead the statutory Development Management function across the Planning and Enforcement Teams. To monitor and manage the Development Management / Enforcement work programme including the management and reporting of collection and expenditure of Section 106 monetary contributions. To develop and implement systems and procedures to ensure that all services are carried out in a timely, accurate and efficient manner, leading to the achievement of the City Developments Portfolios Business Plan, Planning Service and Government performance targets. Responding to development enquiries from within and outside the Council, including the provision of advice to the Senior Managers in respect of the Council s land holdings. To take lead responsibility for the Development Management function at the Planning Committee and other appropriate meetings of the City Council including the preparation of information, editorial responsibility for reports and liaison with Committee Services. To ensure co-ordination and liaison with staff in the Building Control team. To ensure that Development Management makes a positive contribution to the strategic Local Plan including the preparation of land use allocations and development management policies based on sound evidence. To lead to ensure that the key processes for local development document production are undertaken, including statutory, regulatory and technical requirements; continuous community involvement in accordance with the Statement of Community Involvement and Sustainability and other appraisals and assessments; negotiation with outside agencies and dealing with elected members. To lead on implementing, monitoring and reviewing statutory development management policies/case law, planning strategies and proposals in relation to the Local Plan and other non-statutory guidance and to advise on further work as appropriate. To undertake or assist in undertaking city-wide and area based planning policy preparation and implementation. To champion social value and ensure it is an integral part of service provision and procurement ensuring wider social, economic and environmental benefits for the council, residents and communities. Being fully accountable for managing the council s resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Embed the Local Plan s vision and strategic priorities in planning decision making to help maximise development opportunities. To have a good understanding of contract management To liaise with other local authorities, Combined Authority and organisations over development plans and strategic planning policy issues ensuring that the City Council complies with the duty to cooperate. Representing the Council and Director of Planning & Building Control in committee meetings, other member bodies and such external working groups as required. Promote and implement business excellence throughout the service. Developing and helping to maintain information systems to support plan, strategy and policy development work. To monitor, review and ensure a balanced and cost-effective discharge of the Service s functions by organising and continuously developing working practices. Contribute to the delivery of the Council Plan. Delivering and promoting excellent customer service, externally and internally. Contribute to sustainable development in all duties undertaken. Business continuity, emergency planning and risk management, ensuring health and safety and duty of care responsibilities are met. Participation in the tactical / out of hours rota. Commitment to managing people well and in line with the Council s People Plan. Completion of the relevant leadership development programme. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 14, 2026
Seasonal
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Project Manager Competitive annual salary of up to 35,000 Permanent, full-time, Monday to Friday Based in Southend - must be able to travel to Hertfordshire once a week About Our Client: Our client is a well-established organisation within the Manufacturing & Production sector, known for its innovative approach and commitment to excellence. They are seeking a proactive Project Manager to become an integral part of their fantastic team, overseeing projects from inception to completion. This role presents an exciting opportunity to work closely with clients and internal stakeholders, ensuring seamless project execution. As a Project Manager, you will: Oversee all assigned projects from end to end, ensuring alignment with defined processes. Maintain accurate documentation and manage financial tasks, including timely invoicing and monitoring aged debt. Collaborate with internal teams to foster strong, productive relationships and ensure all stakeholders are informed of project risks and challenges through daily reporting. Build and maintain a strong relationship with clients, acting as the primary liaison between stakeholders. Create and manage micro critical paths in accordance with client launch schedules. Provide consultancy on all aspects of artwork and pre-press, supporting internal teams with query resolution. Escalate any issues to the Business Unit Director and/or the Head of Operations as necessary. We are looking for a candidate who possesses: Excellent organisational and time management skills Strong communication abilities, both written and verbal A proven track record of managing multiple projects and stakeholders effectively Proficiency in Microsoft applications, particularly Excel A calm and optimistic approach to challenges, demonstrating a 'can do' attitude Reliability as a team player, eager to contribute during busy periods Qualifications/Requirements: Experience in project management, preferably within print and manufacturing A solid understanding of the technical aspects of artwork and print is advantageous Professional demeanour suitable for a client-facing role in a fast-paced retail environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 14, 2026
Full time
Project Manager Competitive annual salary of up to 35,000 Permanent, full-time, Monday to Friday Based in Southend - must be able to travel to Hertfordshire once a week About Our Client: Our client is a well-established organisation within the Manufacturing & Production sector, known for its innovative approach and commitment to excellence. They are seeking a proactive Project Manager to become an integral part of their fantastic team, overseeing projects from inception to completion. This role presents an exciting opportunity to work closely with clients and internal stakeholders, ensuring seamless project execution. As a Project Manager, you will: Oversee all assigned projects from end to end, ensuring alignment with defined processes. Maintain accurate documentation and manage financial tasks, including timely invoicing and monitoring aged debt. Collaborate with internal teams to foster strong, productive relationships and ensure all stakeholders are informed of project risks and challenges through daily reporting. Build and maintain a strong relationship with clients, acting as the primary liaison between stakeholders. Create and manage micro critical paths in accordance with client launch schedules. Provide consultancy on all aspects of artwork and pre-press, supporting internal teams with query resolution. Escalate any issues to the Business Unit Director and/or the Head of Operations as necessary. We are looking for a candidate who possesses: Excellent organisational and time management skills Strong communication abilities, both written and verbal A proven track record of managing multiple projects and stakeholders effectively Proficiency in Microsoft applications, particularly Excel A calm and optimistic approach to challenges, demonstrating a 'can do' attitude Reliability as a team player, eager to contribute during busy periods Qualifications/Requirements: Experience in project management, preferably within print and manufacturing A solid understanding of the technical aspects of artwork and print is advantageous Professional demeanour suitable for a client-facing role in a fast-paced retail environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Farm and Estate Workshop Engineer A prestigious private rural estate is looking for a Farm and Estate Workshop Engineer to join their livestock team in this full-time, permanent position with live-in accommodation provided on site based in a beautiful countryside location north-east of Kings Lynn, Norfolk. Fantastic company package include: Salary: Up to £36,000 per annum, depending on experience Holiday: 23 days annual leave (plus bank holidays), increasing with service Pension: Excellent non-contributory pension (8% during probation, rising to 15% upon successful completion) Accommodation: Housing provided (grant of quarters) Other Benefits: Flexible leave options to support life priorities, including parental pay and leave; wellbeing initiatives; discounts at estate shops and café; complimentary admission tickets for friends and family; plus, many more exclusive employee perks About the role: As a Farm and Estate Workshop Engineer, you will be responsible for the maintenance, repair, and safe operation of all machinery, vehicles, and equipment used across the estate s farming and stewardship operations. You will work closely with the Assistant Farm Manager to plan and deliver workshop activities, respond to breakdowns, and support the wider team during busy seasonal periods. This is a varied and hands-on role requiring a proactive, organised, and safety-focused individual with strong mechanical skills and a commitment to high standards. Working hours are 39 hours per week, with flexibility required to work evenings and weekends, particularly during peak periods. Key Duties include: Carry out servicing, diagnostics, and repairs on tractors, telehandlers, ATVs, implements, and specialist machinery Maintain and repair estate vehicles and trailers in line with legal and manufacturer standards Ensure all machinery is safe, compliant, and ready for operational use Maintain accurate service records, inspection logs, and compliance documentation Oversee day-to-day workshop operations, ensuring a clean, safe, and organised environment Manage workshop stock, including parts, consumables, and tools Liaise with suppliers, manufacturers, and contractors as required Provide field-based breakdown support during busy periods such as harvest, drilling, and lambing Assist with machinery setup, calibration, and optimisation across operations Ensure all work complies with health and safety policies and contribute to continuous improvement Build positive working relationships across the estate and contribute to a collaborative team environment Engage in continuous professional development to enhance skills and knowledge About You: As a Farm and Estate Workshop Engineer, you will be a skilled and practical individual with strong mechanical experience in agricultural, plant, or HGV machinery. You will confidently diagnose faults, carry out repairs, and manage your workload independently. You will have a positive, flexible attitude, strong problem-solving skills, and the ability to work under pressure. A full UK driving licence and right to work in the UK are essential. Experience with modern machinery, welding, or regenerative systems is advantageous, and telehandler or forklift certification is desirable (training available). About them: This is a unique opportunity to join a renowned rural estate, working within a team committed to sustainable, organic, and regenerative farming practices. The estate spans a large-scale mixed farming operation, combining organic arable production, livestock enterprises, and extensive environmental stewardship programmes. Please Note: Candidates must be authorised to live and work in the UK If you have the relevant skills and experience for this Farm and Estate Workshop Engineer position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Apr 14, 2026
Full time
Farm and Estate Workshop Engineer A prestigious private rural estate is looking for a Farm and Estate Workshop Engineer to join their livestock team in this full-time, permanent position with live-in accommodation provided on site based in a beautiful countryside location north-east of Kings Lynn, Norfolk. Fantastic company package include: Salary: Up to £36,000 per annum, depending on experience Holiday: 23 days annual leave (plus bank holidays), increasing with service Pension: Excellent non-contributory pension (8% during probation, rising to 15% upon successful completion) Accommodation: Housing provided (grant of quarters) Other Benefits: Flexible leave options to support life priorities, including parental pay and leave; wellbeing initiatives; discounts at estate shops and café; complimentary admission tickets for friends and family; plus, many more exclusive employee perks About the role: As a Farm and Estate Workshop Engineer, you will be responsible for the maintenance, repair, and safe operation of all machinery, vehicles, and equipment used across the estate s farming and stewardship operations. You will work closely with the Assistant Farm Manager to plan and deliver workshop activities, respond to breakdowns, and support the wider team during busy seasonal periods. This is a varied and hands-on role requiring a proactive, organised, and safety-focused individual with strong mechanical skills and a commitment to high standards. Working hours are 39 hours per week, with flexibility required to work evenings and weekends, particularly during peak periods. Key Duties include: Carry out servicing, diagnostics, and repairs on tractors, telehandlers, ATVs, implements, and specialist machinery Maintain and repair estate vehicles and trailers in line with legal and manufacturer standards Ensure all machinery is safe, compliant, and ready for operational use Maintain accurate service records, inspection logs, and compliance documentation Oversee day-to-day workshop operations, ensuring a clean, safe, and organised environment Manage workshop stock, including parts, consumables, and tools Liaise with suppliers, manufacturers, and contractors as required Provide field-based breakdown support during busy periods such as harvest, drilling, and lambing Assist with machinery setup, calibration, and optimisation across operations Ensure all work complies with health and safety policies and contribute to continuous improvement Build positive working relationships across the estate and contribute to a collaborative team environment Engage in continuous professional development to enhance skills and knowledge About You: As a Farm and Estate Workshop Engineer, you will be a skilled and practical individual with strong mechanical experience in agricultural, plant, or HGV machinery. You will confidently diagnose faults, carry out repairs, and manage your workload independently. You will have a positive, flexible attitude, strong problem-solving skills, and the ability to work under pressure. A full UK driving licence and right to work in the UK are essential. Experience with modern machinery, welding, or regenerative systems is advantageous, and telehandler or forklift certification is desirable (training available). About them: This is a unique opportunity to join a renowned rural estate, working within a team committed to sustainable, organic, and regenerative farming practices. The estate spans a large-scale mixed farming operation, combining organic arable production, livestock enterprises, and extensive environmental stewardship programmes. Please Note: Candidates must be authorised to live and work in the UK If you have the relevant skills and experience for this Farm and Estate Workshop Engineer position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Our client have an exciting opportunity within the Skyline division for a Contracts Manager Skyline to join the Installations team based around the Heathrow area. You will join them on a full time, permanent basis , and in return, you will receive a competitive salary. Our client is the leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner city high rise projects and social housing providers where a diverse product range and outstanding service sets them apart. Their investment in the largest field based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are an Equal Opportunities company and abide by the Equalities Act 2010. The Contracts Manager role: A vacancy has arisen within the Skyline division for a Contracts Manager to join the Operations team to support the increasing number of Skyline developments in the Southern area. The ideal candidate should live within the Heathrow catchment area with a 15-mile radius. The purpose of the role is to manage the installation process through to completion on fast moving, third-party, high-rise developments across the area. The key responsibilities of their Contracts Manager will include: Providing high levels of customer service. Ensure high levels of Health & Safety on site. Ensure sufficient levels of subcontract labour available to meet customer demands. Ensure the highest levels of fit quality are maintained. Scheduling of fitters work via their IT systems. Reviewing and closing out snags via customer QA systems (Fieldview, SnagR etc). Ensure fitting teams maintain all necessary qualifications and certifications, i.e. CSCS cards, SSSTS / SMSTS, Face fit certificates and the like. To meet the requirements of their Contracts Manager, you must be: Able to communicate confidently with people at all levels. Self-motivated and looking to progress in your career. Able to manage multiple projects positively. Able to work under pressure to maintain deadlines. Computer literate. Personally presentable at all times. As their Contracts Manager, you will also have: Knowledge of kitchen installations. Ideally a construction related qualification. Excellent IT ability. Excellent organisational and time management skills. Understanding of health and safety would suit IOSH, SMSTS, SSSTS. CSCS or HBF Card. A full driving licence. This position will be rewarded with a competitive salary. In order for your application to be taken further, please state your required salary. If this sounds like the perfect opportunity for you and you d like to become their Contracts Manager, then please click apply today don t miss out, they d love to hear from you!
Apr 14, 2026
Full time
Our client have an exciting opportunity within the Skyline division for a Contracts Manager Skyline to join the Installations team based around the Heathrow area. You will join them on a full time, permanent basis , and in return, you will receive a competitive salary. Our client is the leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner city high rise projects and social housing providers where a diverse product range and outstanding service sets them apart. Their investment in the largest field based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are an Equal Opportunities company and abide by the Equalities Act 2010. The Contracts Manager role: A vacancy has arisen within the Skyline division for a Contracts Manager to join the Operations team to support the increasing number of Skyline developments in the Southern area. The ideal candidate should live within the Heathrow catchment area with a 15-mile radius. The purpose of the role is to manage the installation process through to completion on fast moving, third-party, high-rise developments across the area. The key responsibilities of their Contracts Manager will include: Providing high levels of customer service. Ensure high levels of Health & Safety on site. Ensure sufficient levels of subcontract labour available to meet customer demands. Ensure the highest levels of fit quality are maintained. Scheduling of fitters work via their IT systems. Reviewing and closing out snags via customer QA systems (Fieldview, SnagR etc). Ensure fitting teams maintain all necessary qualifications and certifications, i.e. CSCS cards, SSSTS / SMSTS, Face fit certificates and the like. To meet the requirements of their Contracts Manager, you must be: Able to communicate confidently with people at all levels. Self-motivated and looking to progress in your career. Able to manage multiple projects positively. Able to work under pressure to maintain deadlines. Computer literate. Personally presentable at all times. As their Contracts Manager, you will also have: Knowledge of kitchen installations. Ideally a construction related qualification. Excellent IT ability. Excellent organisational and time management skills. Understanding of health and safety would suit IOSH, SMSTS, SSSTS. CSCS or HBF Card. A full driving licence. This position will be rewarded with a competitive salary. In order for your application to be taken further, please state your required salary. If this sounds like the perfect opportunity for you and you d like to become their Contracts Manager, then please click apply today don t miss out, they d love to hear from you!
Job Title: Working Supervisor (Team Leader Equivalent) Location: Watford / Rickmansworth area Reporting to: Contracts Manager Hours: 40 hours per week, Monday to Friday (typically 8:00am - 4:00pm, 30-minute unpaid break) Salary: Circa £30,000 per annum (dependent on experience) Benefits: Fully expensed company van, mobile phone, uniform provided Role Overview We are seeking a proactive and hands-on Working Supervisor to lead and support our operational team across the Watford and Rickmansworth area. This is a mobile role combining both supervisory and operational responsibilities. The successful candidate will be expected to carry out the full range of duties performed by their team, while also providing day-to-day leadership, guidance, and support. Applicants must therefore be physically capable of undertaking all operational tasks required within the team. Key Responsibilities Operational & Health & Safety Ensure full compliance with all Health & Safety procedures, including safe operation of equipment, manual handling practices, and COSHH regulations. Carry out operational duties in line with team requirements. Conduct regular Quality Checks and site audits. Complete van checks and toolbox talks (TBTs). Assist with stock control, including ordering, collection, and delivery of supplies and equipment. Team Supervision & Support Supervise day-to-day attendance and performance of team members. Report absences, staffing changes, and any issues to the Contracts Manager. Provide holiday and sickness cover as required. Help arrange staffing cover during peak periods, including bank holiday weeks. Record and escalate issues raised by team members. Training & Development Train new starters on assigned routes and schemes, working alongside them and completing all required training documentation. Support the completion and accuracy of new starter packs. Deliver reviews, 1-2-1 meetings, and training sessions as required. Assist with interviews and recruitment when needed. Systems & Administration Be fully confident in the use of Timegate, including training operatives and resolving system issues within the team. Support administrative tasks such as issuing timesheets and tickets. About You Previous experience in a supervisory or team leader role within a similar operational environment. Strong working knowledge of Health & Safety practices, including COSHH and manual handling. PA1 and PA6 certifications (essential). Confident leading from the front with a hands-on approach. Physically fit and able to carry out operational duties. Good organisational and communication skills. Comfortable using digital systems (experience with Timegate desirable). Full UK driving licence (essential).
Apr 14, 2026
Full time
Job Title: Working Supervisor (Team Leader Equivalent) Location: Watford / Rickmansworth area Reporting to: Contracts Manager Hours: 40 hours per week, Monday to Friday (typically 8:00am - 4:00pm, 30-minute unpaid break) Salary: Circa £30,000 per annum (dependent on experience) Benefits: Fully expensed company van, mobile phone, uniform provided Role Overview We are seeking a proactive and hands-on Working Supervisor to lead and support our operational team across the Watford and Rickmansworth area. This is a mobile role combining both supervisory and operational responsibilities. The successful candidate will be expected to carry out the full range of duties performed by their team, while also providing day-to-day leadership, guidance, and support. Applicants must therefore be physically capable of undertaking all operational tasks required within the team. Key Responsibilities Operational & Health & Safety Ensure full compliance with all Health & Safety procedures, including safe operation of equipment, manual handling practices, and COSHH regulations. Carry out operational duties in line with team requirements. Conduct regular Quality Checks and site audits. Complete van checks and toolbox talks (TBTs). Assist with stock control, including ordering, collection, and delivery of supplies and equipment. Team Supervision & Support Supervise day-to-day attendance and performance of team members. Report absences, staffing changes, and any issues to the Contracts Manager. Provide holiday and sickness cover as required. Help arrange staffing cover during peak periods, including bank holiday weeks. Record and escalate issues raised by team members. Training & Development Train new starters on assigned routes and schemes, working alongside them and completing all required training documentation. Support the completion and accuracy of new starter packs. Deliver reviews, 1-2-1 meetings, and training sessions as required. Assist with interviews and recruitment when needed. Systems & Administration Be fully confident in the use of Timegate, including training operatives and resolving system issues within the team. Support administrative tasks such as issuing timesheets and tickets. About You Previous experience in a supervisory or team leader role within a similar operational environment. Strong working knowledge of Health & Safety practices, including COSHH and manual handling. PA1 and PA6 certifications (essential). Confident leading from the front with a hands-on approach. Physically fit and able to carry out operational duties. Good organisational and communication skills. Comfortable using digital systems (experience with Timegate desirable). Full UK driving licence (essential).
