We are excited to offer a fantastic opportunity for a Permanent Senior Planner to join our dynamic Specialist Bridges Inspection and Maintenance (SBIM) team at Severn Bridge Maintenance Unit (BS354BD). In this role, you will act as the primary coordinator for planning activities across multidisciplinary initiatives, ensuring integrated, robust and auditable programmes that reflect SBIM's access-constrained and safety-critical operating environment. You will provide expert planning input, mentor junior planners and apprentices, and support the adoption and continuous improvement of planning systems and reporting processes in line with National Highways and Amey governance requirements What You'll Do: Develop, maintain and control integrated, resource-loaded Primavera P6 programmes covering inspections, investigations, maintenance works and enabling activities. Own programme baselining, change control, critical path and float analysis, including scenario and what-if planning to assess delivery options and risk exposure. Align programmes with access strategies, cost forecasts, resource plans and risk registers to produce credible time-cost profiles. Ensure planning data is accurate, current and auditable, maintaining clear version control and programme narratives suitable for National Highways assurance and audit. Prepare and submit NEC4-compliant programmes for acceptance and support Early Warnings and Compensation Events with robust programme evidence and impact assessments. Undertake forensic-style schedule analysis to support commercial discussions, including time-risk allowance and float ownership considerations. Plan and manage access dependencies including traffic management, lane and bridge closures, possessions, MEWP/platform access and confined space interfaces. Coordinate with inspection teams, structures engineers, electrical, maintenance and watchman services to deconflict operations and optimise access windows. Sequence works to minimise network disruption and integrate with external programmes such as other National Highways schemes and third-party activities. Chair planning meetings with internal stakeholders and the Client, driving decisions, recording actions and ensuring timely follow-up. Mentor planners and apprentices, reviewing programmes for quality, logic, coding standards and compliance with SBIM planning procedures. Support lessons learned and close-out reviews to improve predictability, efficiency and planning maturity across the contract. Support programme reporting outputs, including look-ahead plans and dashboards, ensuring data integrity across planning and reporting systems. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Proven experience developing and managing Primavera P6 programmes within complex, access-constrained infrastructure environments. Strong understanding of NEC4 contracts and the role of programmes in Early Warnings, Compensation Events and commercial discussions. Experience working within highways maintenance or major structures environments. Highly organised with excellent attention to detail and a methodical, assurance-focused approach. Strong stakeholder engagement skills with the confidence to challenge, influence and lead planning discussions. Advanced Microsoft Office skills, particularly Excel, with experience supporting reporting and governance requirements. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth our recruiter for this role, at (url removed).
Apr 01, 2026
Full time
We are excited to offer a fantastic opportunity for a Permanent Senior Planner to join our dynamic Specialist Bridges Inspection and Maintenance (SBIM) team at Severn Bridge Maintenance Unit (BS354BD). In this role, you will act as the primary coordinator for planning activities across multidisciplinary initiatives, ensuring integrated, robust and auditable programmes that reflect SBIM's access-constrained and safety-critical operating environment. You will provide expert planning input, mentor junior planners and apprentices, and support the adoption and continuous improvement of planning systems and reporting processes in line with National Highways and Amey governance requirements What You'll Do: Develop, maintain and control integrated, resource-loaded Primavera P6 programmes covering inspections, investigations, maintenance works and enabling activities. Own programme baselining, change control, critical path and float analysis, including scenario and what-if planning to assess delivery options and risk exposure. Align programmes with access strategies, cost forecasts, resource plans and risk registers to produce credible time-cost profiles. Ensure planning data is accurate, current and auditable, maintaining clear version control and programme narratives suitable for National Highways assurance and audit. Prepare and submit NEC4-compliant programmes for acceptance and support Early Warnings and Compensation Events with robust programme evidence and impact assessments. Undertake forensic-style schedule analysis to support commercial discussions, including time-risk allowance and float ownership considerations. Plan and manage access dependencies including traffic management, lane and bridge closures, possessions, MEWP/platform access and confined space interfaces. Coordinate with inspection teams, structures engineers, electrical, maintenance and watchman services to deconflict operations and optimise access windows. Sequence works to minimise network disruption and integrate with external programmes such as other National Highways schemes and third-party activities. Chair planning meetings with internal stakeholders and the Client, driving decisions, recording actions and ensuring timely follow-up. Mentor planners and apprentices, reviewing programmes for quality, logic, coding standards and compliance with SBIM planning procedures. Support lessons learned and close-out reviews to improve predictability, efficiency and planning maturity across the contract. Support programme reporting outputs, including look-ahead plans and dashboards, ensuring data integrity across planning and reporting systems. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Proven experience developing and managing Primavera P6 programmes within complex, access-constrained infrastructure environments. Strong understanding of NEC4 contracts and the role of programmes in Early Warnings, Compensation Events and commercial discussions. Experience working within highways maintenance or major structures environments. Highly organised with excellent attention to detail and a methodical, assurance-focused approach. Strong stakeholder engagement skills with the confidence to challenge, influence and lead planning discussions. Advanced Microsoft Office skills, particularly Excel, with experience supporting reporting and governance requirements. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Kayla Caruth our recruiter for this role, at (url removed).
Group Procurement Buyer Location: Birmingham Highly Competitive + Excellent Benefits Package + Progression About Us Join 2 Sisters Food Group , one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. This is an exciting opportunity for an individual that's eager to launch their procurement career. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose. About the Role As a Group Procurement Buyer, you'll be part of a team focused on Indirect Procurement Categories in IT, HR, and Factory Services. Your typical day-to-day will include meeting with suppliers, supporting with contract negotiations & tenders, RFI's, and implementing supplier agreements. Key Responsibilities Assist Manager/Head of Procurement in preparing RFI, RFQ, and ITT documents Source new Suppliers and Materials Implement Supplier Agreements Negotiate with Suppliers Implement Category Plans About You Ideally you will have demonstrable experience in Procurement, and ideally some experience with supplier selection & negotiations, as well as tender management. We are looking for someone ambitious who is eager to learn as there are a range of high-profile projects to support, as well as the chance to join a business widely known for its internal progression & development opportunities. Key Skills Previous experience in a Procurement position as a Specialist, Coordinator, Assistant or otherwise. Ideally some knowledge of Indirect Procurement Categories, Supplier Negotiation, Contract Management & Tendering, with a desire to be client facing and visit & develop relationships with suppliers. Direct procurement also considered as skills are transferable. MCIPS Qualification / equivalent or working towards is beneficial but not essential. The role is based at our Head Office in Birmingham, with an expectation to be on-site 3 days per week. Benefits 33 Days' Holiday + Inclusive of Bank Holidays Refer a Friend Scheme. Health Assured Employee Assistance Programme and Grocery Aid are free and confidential support services 365 days a year Boparan Restaurant Group Discount - 50% discount for friends and family. (Giraffe World Kitchen, Harry Ramsden, Ed's Easy Diner and Burger & Cocktails Cycle2Work Scheme Why Join Us? As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasis promoting from within, ensuring you can build a rewarding career with us.
Apr 01, 2026
Full time
Group Procurement Buyer Location: Birmingham Highly Competitive + Excellent Benefits Package + Progression About Us Join 2 Sisters Food Group , one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. This is an exciting opportunity for an individual that's eager to launch their procurement career. We have a strong presence in poultry, chilled, and bakery food categories, including popular brands like Holland's pies. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose. About the Role As a Group Procurement Buyer, you'll be part of a team focused on Indirect Procurement Categories in IT, HR, and Factory Services. Your typical day-to-day will include meeting with suppliers, supporting with contract negotiations & tenders, RFI's, and implementing supplier agreements. Key Responsibilities Assist Manager/Head of Procurement in preparing RFI, RFQ, and ITT documents Source new Suppliers and Materials Implement Supplier Agreements Negotiate with Suppliers Implement Category Plans About You Ideally you will have demonstrable experience in Procurement, and ideally some experience with supplier selection & negotiations, as well as tender management. We are looking for someone ambitious who is eager to learn as there are a range of high-profile projects to support, as well as the chance to join a business widely known for its internal progression & development opportunities. Key Skills Previous experience in a Procurement position as a Specialist, Coordinator, Assistant or otherwise. Ideally some knowledge of Indirect Procurement Categories, Supplier Negotiation, Contract Management & Tendering, with a desire to be client facing and visit & develop relationships with suppliers. Direct procurement also considered as skills are transferable. MCIPS Qualification / equivalent or working towards is beneficial but not essential. The role is based at our Head Office in Birmingham, with an expectation to be on-site 3 days per week. Benefits 33 Days' Holiday + Inclusive of Bank Holidays Refer a Friend Scheme. Health Assured Employee Assistance Programme and Grocery Aid are free and confidential support services 365 days a year Boparan Restaurant Group Discount - 50% discount for friends and family. (Giraffe World Kitchen, Harry Ramsden, Ed's Easy Diner and Burger & Cocktails Cycle2Work Scheme Why Join Us? As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasis promoting from within, ensuring you can build a rewarding career with us.
We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called Leadership Lighthouses . This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds. In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved. The key responsibilities of the role are to: Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery. Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones. Coordinate monitoring and evaluation schedules and data collection. Coordinate steering group meetings. Coordinate communications and agreements with facilitators, programme contributors, partners and venues. Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones. Support the Director of Programmes in moderating applications and conducting applicant interviews. Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery. Coordinate logistics for both in-person and online programme sessions. Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions. Support logistics and administration for facilitator training and development sessions. Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources. Conduct desktop research in line with the location decision framework when establishing locations for future programmes. Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes. Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities. About You We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities. How to Apply If this sounds like you, we d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process. We re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential. Key Dates Applications close: 11:59pm Sunday 26 April 2026 Initial interview (online): Wednesday 13 May 2026 Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)
Apr 01, 2026
Full time
We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called Leadership Lighthouses . This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds. In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved. The key responsibilities of the role are to: Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery. Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones. Coordinate monitoring and evaluation schedules and data collection. Coordinate steering group meetings. Coordinate communications and agreements with facilitators, programme contributors, partners and venues. Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones. Support the Director of Programmes in moderating applications and conducting applicant interviews. Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery. Coordinate logistics for both in-person and online programme sessions. Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions. Support logistics and administration for facilitator training and development sessions. Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources. Conduct desktop research in line with the location decision framework when establishing locations for future programmes. Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes. Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities. About You We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities. How to Apply If this sounds like you, we d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process. We re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential. Key Dates Applications close: 11:59pm Sunday 26 April 2026 Initial interview (online): Wednesday 13 May 2026 Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)
Customer Service Coordinator Hybrid - set rota for in office and work from home days Leeds Permanent Summary We're currently looking to recruit a Customer Service Co-Ordinator to play a key role and to help power our team forward by managing all work requests, billing and project assistance. We're ideally seeking individuals who are super organised and great at problem solving as well providing a great customer service to our clients. Some of the key deliverables in this role will include: Resolve complex customer issues and reach mutually beneficial solutions Using problem solving skills and geographical knowledge of the UK to allocate work in the most efficient way possible Raising PO's and checking orders Managing multiple projects simultaneously Collating required permits and other documentation to ensure work can go ahead as planned and in line with health and safety guidelines Be a point of contact for incoming calls, requests and enquiries, ensuring they are answered promptly and professionally and recording the information. What we're looking for: Previously been in a Client Coordinator/Customer Service role Working knowledge of Network Services e.g. ethernets, DIA circuits etc Experience of working within the Telecom or IT Managed Services industry Knowledge in circuits provisioning, ordering and delivery Proven experience in Cloud and carrier monthly billing Ability to effectively manage multiple tasks simultaneously and be comfortable working under pressure and at pace Excellent communication and excellent customer care skills Previous experience using MS Office packages mostly Excel and Word A working knowledge of UCASS, CCass, Webex would be beneficial Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 01, 2026
Full time
Customer Service Coordinator Hybrid - set rota for in office and work from home days Leeds Permanent Summary We're currently looking to recruit a Customer Service Co-Ordinator to play a key role and to help power our team forward by managing all work requests, billing and project assistance. We're ideally seeking individuals who are super organised and great at problem solving as well providing a great customer service to our clients. Some of the key deliverables in this role will include: Resolve complex customer issues and reach mutually beneficial solutions Using problem solving skills and geographical knowledge of the UK to allocate work in the most efficient way possible Raising PO's and checking orders Managing multiple projects simultaneously Collating required permits and other documentation to ensure work can go ahead as planned and in line with health and safety guidelines Be a point of contact for incoming calls, requests and enquiries, ensuring they are answered promptly and professionally and recording the information. What we're looking for: Previously been in a Client Coordinator/Customer Service role Working knowledge of Network Services e.g. ethernets, DIA circuits etc Experience of working within the Telecom or IT Managed Services industry Knowledge in circuits provisioning, ordering and delivery Proven experience in Cloud and carrier monthly billing Ability to effectively manage multiple tasks simultaneously and be comfortable working under pressure and at pace Excellent communication and excellent customer care skills Previous experience using MS Office packages mostly Excel and Word A working knowledge of UCASS, CCass, Webex would be beneficial Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Bid Coordinator role £27k dep in experience Based full time in Skelmersdale Are you a recent graduate (or starting out in your career) with strong admin skills and a positive, ambitious mindset? We re looking for someone who is: - Organised and detail-oriented - Confident using Microsoft Outlook, Excel & Office tools - Eager to learn, grow, and build a long-term career No experience? No problem. You ll receive full training and ongoing support to help you succeed from day one. This is more than just a starting role - after 12 months, there s a clear pathway to progress into a Sales Representative position. If you re ready to kickstart your career and grow with a supportive team, we d love to hear from you. Duties and Responsibilities: • Reviewing tender notice alerts. • Searching for new opportunities. • Checking emails and managing the team inbox. • Putting together a brief overview of new opportunities for circulation. • Supporting the bid / no bid process. • Expression of Interest registration. • Updating the tender register. • Updating opportunity folders. • Collating technical queries as part of the submission process. • Working with the bid management team to ensure timely submissions. • Client portal management. • Client and competitor research. • Updating Customer Engagement system. • Completion of supplier approval questionnaires. • Working with the wider team to maintain and up to date internal communications list. • Supporting the wider bid team with the bid governance process. • Creation and circulation of weekly reports. Skills and Experience: • A passion for working in bid and proposals. • Strong organisational and project management skills with the ability to work under pressure and adhere to strict deadlines. • Excellent organisational skills are essential. • Self-motivated and able to work without constant direction and guidance. • Ability to support several concurrent activities. • Excellent listening skills. • Excellent time management. • Microsoft office package; including Word, PowerPoint and Visio. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Apr 01, 2026
Full time
Bid Coordinator role £27k dep in experience Based full time in Skelmersdale Are you a recent graduate (or starting out in your career) with strong admin skills and a positive, ambitious mindset? We re looking for someone who is: - Organised and detail-oriented - Confident using Microsoft Outlook, Excel & Office tools - Eager to learn, grow, and build a long-term career No experience? No problem. You ll receive full training and ongoing support to help you succeed from day one. This is more than just a starting role - after 12 months, there s a clear pathway to progress into a Sales Representative position. If you re ready to kickstart your career and grow with a supportive team, we d love to hear from you. Duties and Responsibilities: • Reviewing tender notice alerts. • Searching for new opportunities. • Checking emails and managing the team inbox. • Putting together a brief overview of new opportunities for circulation. • Supporting the bid / no bid process. • Expression of Interest registration. • Updating the tender register. • Updating opportunity folders. • Collating technical queries as part of the submission process. • Working with the bid management team to ensure timely submissions. • Client portal management. • Client and competitor research. • Updating Customer Engagement system. • Completion of supplier approval questionnaires. • Working with the wider team to maintain and up to date internal communications list. • Supporting the wider bid team with the bid governance process. • Creation and circulation of weekly reports. Skills and Experience: • A passion for working in bid and proposals. • Strong organisational and project management skills with the ability to work under pressure and adhere to strict deadlines. • Excellent organisational skills are essential. • Self-motivated and able to work without constant direction and guidance. • Ability to support several concurrent activities. • Excellent listening skills. • Excellent time management. • Microsoft office package; including Word, PowerPoint and Visio. Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites
Hayley Dexis has an exciting opportunity available for a Product Pricing Coordinator in our busy Strategic Contracts Team based at our Oldbury offices. Hayley Dexi s is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Product Pricing Coordinator The Product Pricing Coordinator role essentially supports the work winning process providing accurate pricing information for bids, tenders and presentations. The role sits within the Bids and Tender Team and typical activities include, providing pricing support for the entire process of the tenders that you are working on. Obtaining pricing from different product categories and project tracking is also key; updating shared spaces to ensure deadlines progress and deadlines are tracked. Excellent communication across the team as well as back and forth with the customer is critical to both disseminate information required to ensure the best possible outcome when it comes to bid submission. Updating customer portals and providing support for e-catalogues, systems and pricing to reflect accurate pricing and information is also key in this role. Supporting with MI and KPI data is another key part of this role to provide the current picture, drive proactivity and to identify trends. The ideal candidate will have great product knowledge ideally from the MRO sector, have excellent project management and time management skills, and is hot on providing accurate and timely information. Excellent knowledge of Microsoft suite of products is a must. Working hours: Monday to Friday, working 40 hours per week. What you ll get in return. From 23 days annual leave (plus public/bank holidays) increased with length of service. Training provided through our own Hayley Academy. Company pension (if eligible). Life Assurance cover (x2 salary). Invitation to healthcare schemes. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process. Adverts will close on Sunday 19th April 2026 (We may close early depending on the volume and quality of applications. Process; Initial Screening ongoing through advertising window Online Testing - TBC Teams / Video Interview with our Talent Acquisition Partner Face to face final stage interview Interviews will be held at our offices in Oldbury Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. Finally We know sometimes you might feel that you don't meet the criteria or have a question that you need to ask - we're here to help so please ask us! You can contact us here; (url removed) We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don t miss out on this fantastic opportunity to join the team at Hayley Group please click apply now to become our Product Pricing Coordinator - we'd like to hear from you!
Apr 01, 2026
Full time
Hayley Dexis has an exciting opportunity available for a Product Pricing Coordinator in our busy Strategic Contracts Team based at our Oldbury offices. Hayley Dexi s is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Product Pricing Coordinator The Product Pricing Coordinator role essentially supports the work winning process providing accurate pricing information for bids, tenders and presentations. The role sits within the Bids and Tender Team and typical activities include, providing pricing support for the entire process of the tenders that you are working on. Obtaining pricing from different product categories and project tracking is also key; updating shared spaces to ensure deadlines progress and deadlines are tracked. Excellent communication across the team as well as back and forth with the customer is critical to both disseminate information required to ensure the best possible outcome when it comes to bid submission. Updating customer portals and providing support for e-catalogues, systems and pricing to reflect accurate pricing and information is also key in this role. Supporting with MI and KPI data is another key part of this role to provide the current picture, drive proactivity and to identify trends. The ideal candidate will have great product knowledge ideally from the MRO sector, have excellent project management and time management skills, and is hot on providing accurate and timely information. Excellent knowledge of Microsoft suite of products is a must. Working hours: Monday to Friday, working 40 hours per week. What you ll get in return. From 23 days annual leave (plus public/bank holidays) increased with length of service. Training provided through our own Hayley Academy. Company pension (if eligible). Life Assurance cover (x2 salary). Invitation to healthcare schemes. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process. Adverts will close on Sunday 19th April 2026 (We may close early depending on the volume and quality of applications. Process; Initial Screening ongoing through advertising window Online Testing - TBC Teams / Video Interview with our Talent Acquisition Partner Face to face final stage interview Interviews will be held at our offices in Oldbury Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. Finally We know sometimes you might feel that you don't meet the criteria or have a question that you need to ask - we're here to help so please ask us! You can contact us here; (url removed) We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don t miss out on this fantastic opportunity to join the team at Hayley Group please click apply now to become our Product Pricing Coordinator - we'd like to hear from you!
Customer Service Coordinator Chalfont St Giles, Buckinghamshire Contract until May 2027 13.30 p/h Job Description Summary As a Customer Service Coordinator, you will be a key contributor to our client's mission by ensuring the efficient coordination of service operations that support critical medical technologies. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering operational excellence and exceptional customer experiences. Roles and Responsibilities As part of the Service Operations team (Business Operations, Service Centre & Planning, Logistics), you will: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and our clients' Field Service Engineers. Manage service requests, schedule maintenance and repairs, and coordinate parts logistics. Handle escalations and ensure timely, customer-focused resolutions. Operational Support & Logistics Support internal teams with tools, parts, and transport logistics. Resolve courier and supply chain issues to maintain service continuity. Collaborate with global logistics and planning teams to optimize service delivery. Contract & Billing Execution Administer service contracts and manage non-contract service activities. Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier/customer onboarding. Manage purchase orders, payables, and dispute resolution in alignment with our clients' compliance standards. Cross-Functional Collaboration Partner with Legal, Tax, and Compliance teams to ensure regulatory alignment. Contribute to continuous improvement initiatives, ERP system enhancements, and data integrity efforts. Support transformation projects that enhance operational efficiency and customer satisfaction. Qualifications & Requirements Experience in a high-volume, customer-centric environment. Background in service coordination, logistics, billing, or contract administration. Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP). Strong communication, organizational, and analytical skills. Preferred Attributes Proactive problem-solver with a continuous improvement mindset. Strong stakeholder engagement and relationship-building capabilities. Ability to adapt in a dynamic, regulated environment. Experience in healthcare, med tech, or other regulated industries is advantageous. If you are interested, please do not hesitate to apply! Please note that in the event of a high volume of applications, we will only be able to reach out to successful applicants in the first instance.
Apr 01, 2026
Contractor
Customer Service Coordinator Chalfont St Giles, Buckinghamshire Contract until May 2027 13.30 p/h Job Description Summary As a Customer Service Coordinator, you will be a key contributor to our client's mission by ensuring the efficient coordination of service operations that support critical medical technologies. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering operational excellence and exceptional customer experiences. Roles and Responsibilities As part of the Service Operations team (Business Operations, Service Centre & Planning, Logistics), you will: Customer & Field Engineer Coordination Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and our clients' Field Service Engineers. Manage service requests, schedule maintenance and repairs, and coordinate parts logistics. Handle escalations and ensure timely, customer-focused resolutions. Operational Support & Logistics Support internal teams with tools, parts, and transport logistics. Resolve courier and supply chain issues to maintain service continuity. Collaborate with global logistics and planning teams to optimize service delivery. Contract & Billing Execution Administer service contracts and manage non-contract service activities. Ensure accurate billing, installed base (IB) management, cost debriefs, and supplier/customer onboarding. Manage purchase orders, payables, and dispute resolution in alignment with our clients' compliance standards. Cross-Functional Collaboration Partner with Legal, Tax, and Compliance teams to ensure regulatory alignment. Contribute to continuous improvement initiatives, ERP system enhancements, and data integrity efforts. Support transformation projects that enhance operational efficiency and customer satisfaction. Qualifications & Requirements Experience in a high-volume, customer-centric environment. Background in service coordination, logistics, billing, or contract administration. Proficiency in Microsoft Excel and ERP systems (e.g., Oracle, SAP). Strong communication, organizational, and analytical skills. Preferred Attributes Proactive problem-solver with a continuous improvement mindset. Strong stakeholder engagement and relationship-building capabilities. Ability to adapt in a dynamic, regulated environment. Experience in healthcare, med tech, or other regulated industries is advantageous. If you are interested, please do not hesitate to apply! Please note that in the event of a high volume of applications, we will only be able to reach out to successful applicants in the first instance.
System Recruitment
Newcastle Upon Tyne, Tyne And Wear
Sales and Project Support Sector - Design and Installation of Professional Kitchens, Shopfitting, Light Construction and Interior Fitout Job Type: Permanent Location: Office in Newcastle upon Tyne, candidates living in the North East commutable from Sunderland, Durham, Bishop Auckland, Hartlepool, Consett, Hexham, Middlesbrough, Morpeth, Blyth, Ashington, Peterlee Post Code: NE1 8AX Salary: 30,000 to 35,000 Start Date: ASAP Great opportunity! A clear career path into Project Management for individuals that want progress in that direction. You will join an established firm involved in the design and installation of Commercial / Professional Kitchens across the North of England and Scotland. Your role will be to support the Sales and Projects Teams with estimating of both single items and full schemes, general administration / customer support and ensure equipment is available when required for projects on site. Your role as Sales and Project Support will involve; Answering telephone calls and making outgoing phone calls Handle and co-ordinate service calls Using Exell, prepare purchase orders, client acknowledgements, delivery notes and invoices Liaise with suppliers to ensure goods are available to meet 'on site' dates, on a "just in time basis" Prepare accurate estimates for single items through to full schemes. Ability to read scaled design drawings and prepare specifications for estimates Prepare O&M Manuals Prepare RAMS Accept delivery of goods and supplies Check for damaged or missing items. Store goods appropriately Pick and pack orders for dispatch. Move stock around either by hand, using lifting equipment. Load goods for dispatch Carry out stock counts as and when required. Skills and Attributes: Knowledge of CAD software (beneficial, not essential) Able to work well as part of a team. Ability to work accurately and methodically. Good numeracy and IT skills Good communication skills Ability to plan and organise work. Ability to accurately complete paperwork and count stock items An understanding of health and safety requirements Flexible approach to duties and tasks Good understanding of customer deliverables and the impact of failure/cost of poor quality The role will suit individuals currently working as a Sales and Project Support, Sales Administrator, Project Coordinator, Contract Administrator, Warehouse Support and be living within a commutable distance of Newcastle upon Tyne, Sunderland, Durham, Bishop Auckland, Hartlepool, Consett, Hexham, Middlesbrough, Morpeth, Blyth, Ashington, Peterlee or be willing to relocate. Please forward your CV by clicking Apply Now!
Apr 01, 2026
Full time
Sales and Project Support Sector - Design and Installation of Professional Kitchens, Shopfitting, Light Construction and Interior Fitout Job Type: Permanent Location: Office in Newcastle upon Tyne, candidates living in the North East commutable from Sunderland, Durham, Bishop Auckland, Hartlepool, Consett, Hexham, Middlesbrough, Morpeth, Blyth, Ashington, Peterlee Post Code: NE1 8AX Salary: 30,000 to 35,000 Start Date: ASAP Great opportunity! A clear career path into Project Management for individuals that want progress in that direction. You will join an established firm involved in the design and installation of Commercial / Professional Kitchens across the North of England and Scotland. Your role will be to support the Sales and Projects Teams with estimating of both single items and full schemes, general administration / customer support and ensure equipment is available when required for projects on site. Your role as Sales and Project Support will involve; Answering telephone calls and making outgoing phone calls Handle and co-ordinate service calls Using Exell, prepare purchase orders, client acknowledgements, delivery notes and invoices Liaise with suppliers to ensure goods are available to meet 'on site' dates, on a "just in time basis" Prepare accurate estimates for single items through to full schemes. Ability to read scaled design drawings and prepare specifications for estimates Prepare O&M Manuals Prepare RAMS Accept delivery of goods and supplies Check for damaged or missing items. Store goods appropriately Pick and pack orders for dispatch. Move stock around either by hand, using lifting equipment. Load goods for dispatch Carry out stock counts as and when required. Skills and Attributes: Knowledge of CAD software (beneficial, not essential) Able to work well as part of a team. Ability to work accurately and methodically. Good numeracy and IT skills Good communication skills Ability to plan and organise work. Ability to accurately complete paperwork and count stock items An understanding of health and safety requirements Flexible approach to duties and tasks Good understanding of customer deliverables and the impact of failure/cost of poor quality The role will suit individuals currently working as a Sales and Project Support, Sales Administrator, Project Coordinator, Contract Administrator, Warehouse Support and be living within a commutable distance of Newcastle upon Tyne, Sunderland, Durham, Bishop Auckland, Hartlepool, Consett, Hexham, Middlesbrough, Morpeth, Blyth, Ashington, Peterlee or be willing to relocate. Please forward your CV by clicking Apply Now!
Job Title: Project Coordinator (Fire & Security) Location: Bradford Salary: > 35,000 + package We are pleased to be working with a leading provider of active fire protection systems, delivering high-quality installation, commissioning, and maintenance services across commercial, industrial, and residential sectors. Due to continued growth, we are looking for a Small Works Coordinator to join their expanding team. Duties: Small works planning and scheduling. Ordering small works materials Communication with the client in arranging convenient appointments/ booking work. Resource Management in allocating and managing engineers. Including daily updates Risk Management producing and ensuring RAMS are in place. Following provided training review asbestos reports. Quality Assurance monitoring project deliverables to ensure they meet quality standard. Provide adequate and effective support for the installation engineers. Ensuring completion of reports and handover documentation to client. Report KPIs and review completed projects with the account managers. Weekly forecasting on anticipated completed work Experience: Working within a similar contract co-ordination role in social housing or similar sector Customer/client liaison Working in a fast paced environment Ability to adapt and be flexible to environments as and when required Other attributes: Excellent Communication Skills Ability to work both independently and as part of a team Excellent Organisational Skills with ability to take ownership of tasks, situations and manage multiple tasks Flexibility and willingness to take on tasks and help out wherever necessary A drive to succeed in a diverse team, by way of taking control of situations to ensure completion of actions is at the forefront
Apr 01, 2026
Full time
Job Title: Project Coordinator (Fire & Security) Location: Bradford Salary: > 35,000 + package We are pleased to be working with a leading provider of active fire protection systems, delivering high-quality installation, commissioning, and maintenance services across commercial, industrial, and residential sectors. Due to continued growth, we are looking for a Small Works Coordinator to join their expanding team. Duties: Small works planning and scheduling. Ordering small works materials Communication with the client in arranging convenient appointments/ booking work. Resource Management in allocating and managing engineers. Including daily updates Risk Management producing and ensuring RAMS are in place. Following provided training review asbestos reports. Quality Assurance monitoring project deliverables to ensure they meet quality standard. Provide adequate and effective support for the installation engineers. Ensuring completion of reports and handover documentation to client. Report KPIs and review completed projects with the account managers. Weekly forecasting on anticipated completed work Experience: Working within a similar contract co-ordination role in social housing or similar sector Customer/client liaison Working in a fast paced environment Ability to adapt and be flexible to environments as and when required Other attributes: Excellent Communication Skills Ability to work both independently and as part of a team Excellent Organisational Skills with ability to take ownership of tasks, situations and manage multiple tasks Flexibility and willingness to take on tasks and help out wherever necessary A drive to succeed in a diverse team, by way of taking control of situations to ensure completion of actions is at the forefront
Client Services Coordinator Location: West Edinburgh Salary: 26,500 Hours: Monday - Friday, 8:45am - 5:00pm (Fully Office Based) Job Type: Full-time, Permanent About the Role We are looking for a highly organised and customer focused Client Services Coordinator to join a growing and dynamic organisation in West Edinburgh. This is a fantastic opportunity for someone who enjoys coordinating projects, supporting clients, and working in a fast paced environment where no two days look the same. What You'll Be Doing Managing day to day client requirements and ensuring projects run smoothly. Coordinating client orders, managing timelines, and supporting production workflows. Ensuring materials are produced and delivered accurately and on time. Handling client queries, tracking deliveries, and preparing reports. Working closely with internal teams such as artwork, estimating, production, and distribution. Monitoring timelines, identifying any risks, and escalating issues when needed. Organising and prioritising tasks to meet strict deadlines. What We're Looking For Experience in a customer service, coordination, order processing, logistics coordination, project support, or admin/operations roles involving deadlines and client communication are ideal. Strong communication skills and confidence working with clients. Excellent organisational skills with the ability to manage multiple tasks. Proficiency in MS Office, especially Excel. Ability to work well under pressure and meet deadlines. Experience in print production or RFQs is beneficial but not essential - full training provided. If you are highly organised, client-focused, and ready to take on a challenging yet rewarding role, apply today! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 01, 2026
Full time
Client Services Coordinator Location: West Edinburgh Salary: 26,500 Hours: Monday - Friday, 8:45am - 5:00pm (Fully Office Based) Job Type: Full-time, Permanent About the Role We are looking for a highly organised and customer focused Client Services Coordinator to join a growing and dynamic organisation in West Edinburgh. This is a fantastic opportunity for someone who enjoys coordinating projects, supporting clients, and working in a fast paced environment where no two days look the same. What You'll Be Doing Managing day to day client requirements and ensuring projects run smoothly. Coordinating client orders, managing timelines, and supporting production workflows. Ensuring materials are produced and delivered accurately and on time. Handling client queries, tracking deliveries, and preparing reports. Working closely with internal teams such as artwork, estimating, production, and distribution. Monitoring timelines, identifying any risks, and escalating issues when needed. Organising and prioritising tasks to meet strict deadlines. What We're Looking For Experience in a customer service, coordination, order processing, logistics coordination, project support, or admin/operations roles involving deadlines and client communication are ideal. Strong communication skills and confidence working with clients. Excellent organisational skills with the ability to manage multiple tasks. Proficiency in MS Office, especially Excel. Ability to work well under pressure and meet deadlines. Experience in print production or RFQs is beneficial but not essential - full training provided. If you are highly organised, client-focused, and ready to take on a challenging yet rewarding role, apply today! This vacancy is being advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Apr 01, 2026
Full time
Customer Care Coordinator Specialist Building Services Contractor (Insurance Re-instatement) Nazeing/ Hoddesdon, EN9 Permanent, Full time Salary: £35k - £40k DOE Start - ASAP Location: Office-based (Nazeing) Hours: Monday to Friday, 8:00am - 5:00pm About the Company: Our client has been established following more than 25 years of experience within the property and construction industry. They provide a comprehensive, fully managed building service to private individuals, developers, and main contractors. The business also works closely with insurance facilitators on building insurance claims and reinstatement projects. Values & Culture: The organisation operates as a friendly, family-owned business with a close-knit team that works collaboratively to deliver a first-class service and ensure high levels of client satisfaction. The company has been recognised for its performance, having won the NHBC Supplier of the Year Award for two consecutive years. A strong emphasis is placed on customer care, listening to client requirements, and delivering the most appropriate solutions. The business believes that excellent customer service is built on strong relationships, clear communication, efficiency, and consistently exceeding customer expectations. The Opportunity: The company specialises in insurance reinstatement works. Due to continued growth, they are seeking a dynamic individual who can thrive in a fast-paced environment while providing exceptional customer service and administrative support within the Insurance Reinstatement division. This role requires a self-motivated and adaptable individual who can maintain focus under pressure. It is particularly suited to someone who excels at multitasking, organisation, and delivering high-quality customer service in a busy working environment. Experience & Qualifications: The ideal candidate will have the following experience and attributes: Proven experience in customer-facing roles, with at least one year in construction-related customer care (knowledge of property maintenance or a similar background would be advantageous) Ability to work at pace, multitask effectively, and prioritise tasks while remaining organised Experience managing multiple claims or live work sites while maintaining accurate and up-to-date records Highly organised and proactive, with the ability to manage competing priorities Ability to provide clear and concise instructions to team members Strong team player with good interpersonal skills IT literate, with strong Microsoft Excel skills Strong numerical and mathematical ability Job Description / Role Requirements Liaising with residents regarding material selections, parking arrangements, and site access ahead of scheduled works Ordering materials and plant, managing multiple preparatory tasks before project commencement Efficiently booking appointments with residents Overseeing incoming material deliveries and preparing items for dispatch Monitoring live works on site to ensure activities remain up to date Maintaining and updating client portals, ensuring accurate reporting and promptly informing clients of any on-site variations with supporting evidence where necessary Handling customer phone calls in a professional manner Issuing purchase orders and maintaining accurate records Updating clients upon completion of works, providing relevant photographs and completed customer satisfaction documentation Maintaining internal trackers for each client and distributing updated versions when required Undertaking occasional site visits Working collaboratively with the wider team to ensure smooth project delivery Apply now to be considered for interview within 48 hours.
Design Coordinator - Timber Fire Doors Job Title: Design Coordinator - Timber Fire Doors Job reference Number: Industry Sector: Project Coordinator, Design Coordinator, Production Coordinator, Scheduler, Schedules, Schedule Estimator, Door Scheduler, Fire Door Scheduler, Doorset Coordinator, Passive Fire Protection Designer, Fire Protection, Technical Coordinator, Doorsets, Doors, Fire Doors, Door Sets, Timber Fire Doors, Door Manufacture, Door Fabrication, Main Contractors, Sub Contractors, Specifiers, Architects Location: Remote (ideally located central England) Remuneration: £35,000 - £40,000 Benefits: Comprehensive benefits package The role of the Design Coordinator - Timber Fire Doors will involve: Design Coordinator position dealing with a high end manufactured range of fire door doors & door sets Working closely with Architects, Specifiers, Contractors, and Project Managers to determine project requirements Reviewing enquiries and familiarising yourself with the project/tender document packs (such as drawings, surveys, and schedules) Developing compliant door system designs in alignment with client expectations, project requirements, and industry standards Producing detailed door schedules, drawings and specifications for projects Prioritise own workload to ensure customers' deadlines are met Working on project sizes ranging between £10k - £1m The ideal applicant will be a Design Coordinator - Timber Fire Doors with: Must have a proven track record as a Designer, Design Coordinator or Project Coordinator etc within the timber fire door market sector Would also consider a Door Scheduler Must have experience dealing with timber fire doors Ability to interpret Field of Applications, EXAPS and product listings Must have experience carrying out schedule compliance and drawings CAD experience is essential, ideally AutoCAD Computer literate (Microsoft Office) Must be a hard worker that's ready to get stuck in High levels of organisation Ambitious individual who wants to build a career Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within the Project Coordinator, Design Coordinator, Production Coordinator, Scheduler, Schedules, Schedule Estimator, Door Scheduler, Fire Door Scheduler, Doorset Coordinator, Passive Fire Protection Designer, Fire Protection, Technical Coordinator, Doorsets, Doors, Fire Doors, Door Sets, Timber Fire Doors, Door Manufacture, Door Fabrication, Main Contractors, Sub Contractors, Specifiers, Architects
Apr 01, 2026
Full time
Design Coordinator - Timber Fire Doors Job Title: Design Coordinator - Timber Fire Doors Job reference Number: Industry Sector: Project Coordinator, Design Coordinator, Production Coordinator, Scheduler, Schedules, Schedule Estimator, Door Scheduler, Fire Door Scheduler, Doorset Coordinator, Passive Fire Protection Designer, Fire Protection, Technical Coordinator, Doorsets, Doors, Fire Doors, Door Sets, Timber Fire Doors, Door Manufacture, Door Fabrication, Main Contractors, Sub Contractors, Specifiers, Architects Location: Remote (ideally located central England) Remuneration: £35,000 - £40,000 Benefits: Comprehensive benefits package The role of the Design Coordinator - Timber Fire Doors will involve: Design Coordinator position dealing with a high end manufactured range of fire door doors & door sets Working closely with Architects, Specifiers, Contractors, and Project Managers to determine project requirements Reviewing enquiries and familiarising yourself with the project/tender document packs (such as drawings, surveys, and schedules) Developing compliant door system designs in alignment with client expectations, project requirements, and industry standards Producing detailed door schedules, drawings and specifications for projects Prioritise own workload to ensure customers' deadlines are met Working on project sizes ranging between £10k - £1m The ideal applicant will be a Design Coordinator - Timber Fire Doors with: Must have a proven track record as a Designer, Design Coordinator or Project Coordinator etc within the timber fire door market sector Would also consider a Door Scheduler Must have experience dealing with timber fire doors Ability to interpret Field of Applications, EXAPS and product listings Must have experience carrying out schedule compliance and drawings CAD experience is essential, ideally AutoCAD Computer literate (Microsoft Office) Must be a hard worker that's ready to get stuck in High levels of organisation Ambitious individual who wants to build a career Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within the Project Coordinator, Design Coordinator, Production Coordinator, Scheduler, Schedules, Schedule Estimator, Door Scheduler, Fire Door Scheduler, Doorset Coordinator, Passive Fire Protection Designer, Fire Protection, Technical Coordinator, Doorsets, Doors, Fire Doors, Door Sets, Timber Fire Doors, Door Manufacture, Door Fabrication, Main Contractors, Sub Contractors, Specifiers, Architects
Carmichael are seeking a Rail Systems Coordinator to join the teams based in Milton Keynes to work on a major infrastructure project In this role, you will lead stakeholder interfaces for Rail Systems and National Technical Specification Notices (NTSN) including chairing key meetings such as integration and design reviews. You will produce comprehensive meeting minutes capturing decisions and agreements in contractual and technical terms. You will be maintaining and managing action trackers and issue logs, ensuring timely resolution and evidence-based closeout. Part of this role is to collaborate effectively with the client team while advocating for best-for-project outcomes and to liaise with design, construction, and assurance teams to address Rail Systems and NTSN concerns. You will draft and manage technical queries and contractual communications, with a working knowledge of early warnings, general communications, and change events. You will support the Rail Systems Discipline Lead in production and maintenance of interface management plans, ensuring assurance processes are followed and client comments are resolved. You will review short-notice construction changes, assess Rail Systems and NTSN impacts, and coordinate resolutions with stakeholders. In addition, you will oversee the development of interface control documents during design stage close out, ensuring client buy-in and tracking items for construction-stage development and also coordinate and support approval body reviews for NTSN. About You Key Skills and Qualifications: Degree or equivalent experience in Engineering, Project Management or a related field. Experience in design coordination/management (Previous HS2 experience desirable but not mandatory) Experience in infrastructure or civil engineering projects, ideally in a major project environment. Familiarity with Rail Systems and NTSN Disciplines Understanding of NEC contract mechanism (Early Warnings, Technical queries etc.). Strong stakeholder management and communication skills. Ability to produce high-quality documentation and technical records. Proficient in Microsoft Office and project collaboration tools (e.g. SharePoint, Smart Connect). Experience with assurance processes and document control.
Apr 01, 2026
Full time
Carmichael are seeking a Rail Systems Coordinator to join the teams based in Milton Keynes to work on a major infrastructure project In this role, you will lead stakeholder interfaces for Rail Systems and National Technical Specification Notices (NTSN) including chairing key meetings such as integration and design reviews. You will produce comprehensive meeting minutes capturing decisions and agreements in contractual and technical terms. You will be maintaining and managing action trackers and issue logs, ensuring timely resolution and evidence-based closeout. Part of this role is to collaborate effectively with the client team while advocating for best-for-project outcomes and to liaise with design, construction, and assurance teams to address Rail Systems and NTSN concerns. You will draft and manage technical queries and contractual communications, with a working knowledge of early warnings, general communications, and change events. You will support the Rail Systems Discipline Lead in production and maintenance of interface management plans, ensuring assurance processes are followed and client comments are resolved. You will review short-notice construction changes, assess Rail Systems and NTSN impacts, and coordinate resolutions with stakeholders. In addition, you will oversee the development of interface control documents during design stage close out, ensuring client buy-in and tracking items for construction-stage development and also coordinate and support approval body reviews for NTSN. About You Key Skills and Qualifications: Degree or equivalent experience in Engineering, Project Management or a related field. Experience in design coordination/management (Previous HS2 experience desirable but not mandatory) Experience in infrastructure or civil engineering projects, ideally in a major project environment. Familiarity with Rail Systems and NTSN Disciplines Understanding of NEC contract mechanism (Early Warnings, Technical queries etc.). Strong stakeholder management and communication skills. Ability to produce high-quality documentation and technical records. Proficient in Microsoft Office and project collaboration tools (e.g. SharePoint, Smart Connect). Experience with assurance processes and document control.
Up to £36,000, Permanent, Hours: 8:00am-5:00pm (4:30pm finish Fridays), Holiday: 28 days Location: Warrington A growing and well-established business is looking to appoint a Project Coordinator to support internal projects and ensure all company documentation is accurate, controlled, and compliant. As a Project Coordinator, you will take full responsibility for managing controlled documentation click apply for full job details
Apr 01, 2026
Full time
Up to £36,000, Permanent, Hours: 8:00am-5:00pm (4:30pm finish Fridays), Holiday: 28 days Location: Warrington A growing and well-established business is looking to appoint a Project Coordinator to support internal projects and ensure all company documentation is accurate, controlled, and compliant. As a Project Coordinator, you will take full responsibility for managing controlled documentation click apply for full job details
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for a Technical Coordinator on a 9 Month FTC to join our Global Account Team within the Financial and Professional Services Sector. About the Role: As a CBRE Technical Coordinator, you will assist with engineering operations alongside a team of technicians, vendors, and subcontractors. This job is part of the Engineering and Technical Services job function. They are responsible for providing support to the wider account team. What You'll Do: Review work orders and resolve issues. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. P+L and vendor engagement. Engage with vendors for annual contracts, maintenance visits and associated compliance Arrange systems access and provide system support What You'll Need: Previous coordination and administrative support experience Communication skills to exchange straightforward information. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants . Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 01, 2026
Contractor
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for a Technical Coordinator on a 9 Month FTC to join our Global Account Team within the Financial and Professional Services Sector. About the Role: As a CBRE Technical Coordinator, you will assist with engineering operations alongside a team of technicians, vendors, and subcontractors. This job is part of the Engineering and Technical Services job function. They are responsible for providing support to the wider account team. What You'll Do: Review work orders and resolve issues. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. P+L and vendor engagement. Engage with vendors for annual contracts, maintenance visits and associated compliance Arrange systems access and provide system support What You'll Need: Previous coordination and administrative support experience Communication skills to exchange straightforward information. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups. About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants . Applicant AI Use Disclosure: We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Your new company We are recruiting on behalf of a leading organisation in the UK and Ireland's Building Services sector. This company specialises in innovative, sustainable, and offsite-prefabricated energy solutions, delivering projects across the UK and Europe. They offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating systems. Their BIM team ensures accurate, coordinated, and data-rich models that drive efficiency and collaboration throughout the project lifecycle. Your new role As a BIM Coordinator based in Birmingham, you'll develop and manage fully coordinated MEP models using Revit and Navisworks. You'll lead model coordination workshops, manage the Common Data Environment (CDE), and work closely with prefabrication teams to produce fabrication-ready models and detailed construction drawings. You'll validate installations during construction and produce accurate as-installed models for commissioning and handover. A key part of your role will involve supporting sustainability goals by using BIM data to track embodied carbon and energy strategies. What you'll need to succeed Strong proficiency in Revit MEP and experience with Navisworks Manage for clash detection and coordination. Ability to interpret MEP schematics, layouts, and fabrication drawings. Proven experience as a BIM Coordinator within the MEP sector, ideally across all project stages. Excellent organisational and communication skills, with the ability to manage multiple projects and deadlines. Self-motivated and capable of working independently.Desirable: Experience preparing fabrication-level models and drawings for offsite manufacturing. What you'll get in return Competitive salary (depending on experience). Full in-house training and career development opportunities. 30 days annual leave (increasing with service). Competitive pension scheme, life assurance, and health cash plan. Free annual health check, secure onsite parking, and complimentary refreshments. Social events and a supportive working environment in state-of-the-art facilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 01, 2026
Full time
Your new company We are recruiting on behalf of a leading organisation in the UK and Ireland's Building Services sector. This company specialises in innovative, sustainable, and offsite-prefabricated energy solutions, delivering projects across the UK and Europe. They offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating systems. Their BIM team ensures accurate, coordinated, and data-rich models that drive efficiency and collaboration throughout the project lifecycle. Your new role As a BIM Coordinator based in Birmingham, you'll develop and manage fully coordinated MEP models using Revit and Navisworks. You'll lead model coordination workshops, manage the Common Data Environment (CDE), and work closely with prefabrication teams to produce fabrication-ready models and detailed construction drawings. You'll validate installations during construction and produce accurate as-installed models for commissioning and handover. A key part of your role will involve supporting sustainability goals by using BIM data to track embodied carbon and energy strategies. What you'll need to succeed Strong proficiency in Revit MEP and experience with Navisworks Manage for clash detection and coordination. Ability to interpret MEP schematics, layouts, and fabrication drawings. Proven experience as a BIM Coordinator within the MEP sector, ideally across all project stages. Excellent organisational and communication skills, with the ability to manage multiple projects and deadlines. Self-motivated and capable of working independently.Desirable: Experience preparing fabrication-level models and drawings for offsite manufacturing. What you'll get in return Competitive salary (depending on experience). Full in-house training and career development opportunities. 30 days annual leave (increasing with service). Competitive pension scheme, life assurance, and health cash plan. Free annual health check, secure onsite parking, and complimentary refreshments. Social events and a supportive working environment in state-of-the-art facilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Position: Project Coordinator Location: Oxford Salary: £30,000 - £40,000 Project Coordinatorrequired. Our client is a well-established specialist engineering company based in Oxford. Due to ongoing success they are seeking an enthusiastic Project Coordinator to join their team. Project Coordinator Job Overview Coordinating installation and operational delivery of engineering upgrade projects Acting click apply for full job details
Apr 01, 2026
Full time
Position: Project Coordinator Location: Oxford Salary: £30,000 - £40,000 Project Coordinatorrequired. Our client is a well-established specialist engineering company based in Oxford. Due to ongoing success they are seeking an enthusiastic Project Coordinator to join their team. Project Coordinator Job Overview Coordinating installation and operational delivery of engineering upgrade projects Acting click apply for full job details
Bennett and Game Recruitment LTD
Cheshunt, Hertfordshire
Position: Sales Coordinator Location: Cheshunt, Hertfordshire Salary: 30,000 - 40,000 (DOE) We currently have an opportunity to join a UK-leading manufacturer of electrical equipment, based in Hertfordshire, who are looking to bring in a Sales Coordinator to support their internal sales function, working closely with contractors, wholesalers, internal teams, and project enquiries. Sales Coordinator Job Overview Taking inbound enquiries from electrical wholesalers, contractors and electrician's, acting as the first point of contact for the business' products and services Analysing customer requirements, identifying and recommending the most suitable products for their projects Assisting with technical queries and liaising with internal teams where necessary to ensure the customer is provided with the best products and customer service Using SAGE software to process orders and manage sales Responding to general customer enquiries Sales Coordinator Job Requirements Experience within a customer service, sales, or technical position within the M&E and Building Services sector Working knowledge/understanding of the electrical sector Any experience working on-site as an Electrician/Electrical Engineer highly desirable but not essential Strong customer service skills and confident in both verbal and literate communication Confident in using the full Microsoft Office package (Word, Outlook, Excel) Based within a commutable distance of Cheshunt, Hertfordshire Sales Coordinator Salary & Benefits Basic salary: 30,000 - 40,000 (DOE) Monday - Friday, 8am - 4:45pm 2pm finish on Friday's 28 days holiday (including bank holidays) Annual pay review and bonus opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Apr 01, 2026
Full time
Position: Sales Coordinator Location: Cheshunt, Hertfordshire Salary: 30,000 - 40,000 (DOE) We currently have an opportunity to join a UK-leading manufacturer of electrical equipment, based in Hertfordshire, who are looking to bring in a Sales Coordinator to support their internal sales function, working closely with contractors, wholesalers, internal teams, and project enquiries. Sales Coordinator Job Overview Taking inbound enquiries from electrical wholesalers, contractors and electrician's, acting as the first point of contact for the business' products and services Analysing customer requirements, identifying and recommending the most suitable products for their projects Assisting with technical queries and liaising with internal teams where necessary to ensure the customer is provided with the best products and customer service Using SAGE software to process orders and manage sales Responding to general customer enquiries Sales Coordinator Job Requirements Experience within a customer service, sales, or technical position within the M&E and Building Services sector Working knowledge/understanding of the electrical sector Any experience working on-site as an Electrician/Electrical Engineer highly desirable but not essential Strong customer service skills and confident in both verbal and literate communication Confident in using the full Microsoft Office package (Word, Outlook, Excel) Based within a commutable distance of Cheshunt, Hertfordshire Sales Coordinator Salary & Benefits Basic salary: 30,000 - 40,000 (DOE) Monday - Friday, 8am - 4:45pm 2pm finish on Friday's 28 days holiday (including bank holidays) Annual pay review and bonus opportunities Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
People Coordinator About the Role Our client is seeking a highly organised and proactive People Coordinator to support the employee lifecycle across the business. This is a key position with a strong focus on recruitment, onboarding and HR coordination , ensuring a smooth, efficient and compliant process from hire through to offboarding. You will act as a central point of contact between internal teams and external providers, playing a vital role in delivering a positive employee experience. Key Responsibilities Recruitment & Onboarding Coordinate end-to-end onboarding for new starters Prepare and issue offer letters, contracts and complete pre-employment checks Liaise with hiring managers to support recruitment activity Support engagement with recruitment agencies where required Ensure new starters are fully set up across HR, IT and payroll systems HR Coordination & Compliance Act as the main point of contact between the business and external HR providers Support HR processes including policy updates, documentation and compliance Maintain accurate and up-to-date employee records and HR systems Respond to employee queries and provide general HR administrative support Payroll & IT Coordination Work closely with payroll to ensure accurate processing of starters, leavers and changes Coordinate with IT for equipment allocation and system access Support secure and timely offboarding, including removal of access Employee Lifecycle Management Support all stages of the employee lifecycle from onboarding to offboarding Maintain employee documentation including contracts and records Assist with performance reviews and wider HR initiatives Agency & Stakeholder Management Support relationships with recruitment agencies Act as a key coordination point between internal teams (e.g. project managers, finance, IT) and external partners About You Previous experience in a HR, People or Coordination role Strong organisational and administrative skills Excellent communication and stakeholder management ability High attention to detail and ability to manage multiple tasks Proactive and able to work independently Desirable: CIPD Level 3 (or working towards) GCSEs (or equivalent) including English and Maths
Apr 01, 2026
Full time
People Coordinator About the Role Our client is seeking a highly organised and proactive People Coordinator to support the employee lifecycle across the business. This is a key position with a strong focus on recruitment, onboarding and HR coordination , ensuring a smooth, efficient and compliant process from hire through to offboarding. You will act as a central point of contact between internal teams and external providers, playing a vital role in delivering a positive employee experience. Key Responsibilities Recruitment & Onboarding Coordinate end-to-end onboarding for new starters Prepare and issue offer letters, contracts and complete pre-employment checks Liaise with hiring managers to support recruitment activity Support engagement with recruitment agencies where required Ensure new starters are fully set up across HR, IT and payroll systems HR Coordination & Compliance Act as the main point of contact between the business and external HR providers Support HR processes including policy updates, documentation and compliance Maintain accurate and up-to-date employee records and HR systems Respond to employee queries and provide general HR administrative support Payroll & IT Coordination Work closely with payroll to ensure accurate processing of starters, leavers and changes Coordinate with IT for equipment allocation and system access Support secure and timely offboarding, including removal of access Employee Lifecycle Management Support all stages of the employee lifecycle from onboarding to offboarding Maintain employee documentation including contracts and records Assist with performance reviews and wider HR initiatives Agency & Stakeholder Management Support relationships with recruitment agencies Act as a key coordination point between internal teams (e.g. project managers, finance, IT) and external partners About You Previous experience in a HR, People or Coordination role Strong organisational and administrative skills Excellent communication and stakeholder management ability High attention to detail and ability to manage multiple tasks Proactive and able to work independently Desirable: CIPD Level 3 (or working towards) GCSEs (or equivalent) including English and Maths
Senior Services Coordinator Location: London, hybrid working (3 days from home per week) Salary: Competitive, with excellent benefits Reports to: Head of Services Team: Manages 2 Services Administrators About the Role We are working with a high-profile professional membership organisation to recruit a Senior Services Coordinator. This is a hands-on role, leading a small team and managing a portfolio of services that directly support the organisation s members and affiliated partners. You will ensure that services run efficiently, meet quality standards, and continue to evolve to meet user needs. You will also support business development initiatives, including implementing new services and income-generating products, while maintaining strong relationships with internal stakeholders and external partners. This is a hybrid role based in central London, with 3 days working from home each week. Key Responsibilities Team Leadership Manage, support, and develop 2 Services Administrators, ensuring high performance and continuous improvement Foster a collaborative team culture Service Portfolio Management Oversee day-to-day operations of the services portfolio, ensuring quality, efficiency, and compliance Monitor risks and implement mitigation strategies Handle low to medium-level complaints and protect the organisation s reputation Business Development Research and assess opportunities to enhance existing services and implement new initiatives Support business case development, financial forecasting, and feasibility analysis Collaborate with internal teams to deliver income-generating products Project Support & Operational Excellence Work with Finance, IT, and Marketing to ensure services and processes are efficient, effective, and fit for purpose Contribute to process improvements and operational reporting Stakeholder Engagement Build strong relationships with colleagues, members, and external partners Gather insights to inform service improvement and product development Experience Needed Excellent administration and time management skills, with strong attention to detail Demonstrable experience in research, service or product development, and project management Proven team leadership and line management experience Excellent interpersonal and relationship-building skills Strong written and verbal communication skills IT literate, including MS Word, Excel, PowerPoint, and content management systems Why Apply? Competitive salary and benefits Hybrid working with 3 days from home Opportunity to lead a small team and influence service delivery
Apr 01, 2026
Full time
Senior Services Coordinator Location: London, hybrid working (3 days from home per week) Salary: Competitive, with excellent benefits Reports to: Head of Services Team: Manages 2 Services Administrators About the Role We are working with a high-profile professional membership organisation to recruit a Senior Services Coordinator. This is a hands-on role, leading a small team and managing a portfolio of services that directly support the organisation s members and affiliated partners. You will ensure that services run efficiently, meet quality standards, and continue to evolve to meet user needs. You will also support business development initiatives, including implementing new services and income-generating products, while maintaining strong relationships with internal stakeholders and external partners. This is a hybrid role based in central London, with 3 days working from home each week. Key Responsibilities Team Leadership Manage, support, and develop 2 Services Administrators, ensuring high performance and continuous improvement Foster a collaborative team culture Service Portfolio Management Oversee day-to-day operations of the services portfolio, ensuring quality, efficiency, and compliance Monitor risks and implement mitigation strategies Handle low to medium-level complaints and protect the organisation s reputation Business Development Research and assess opportunities to enhance existing services and implement new initiatives Support business case development, financial forecasting, and feasibility analysis Collaborate with internal teams to deliver income-generating products Project Support & Operational Excellence Work with Finance, IT, and Marketing to ensure services and processes are efficient, effective, and fit for purpose Contribute to process improvements and operational reporting Stakeholder Engagement Build strong relationships with colleagues, members, and external partners Gather insights to inform service improvement and product development Experience Needed Excellent administration and time management skills, with strong attention to detail Demonstrable experience in research, service or product development, and project management Proven team leadership and line management experience Excellent interpersonal and relationship-building skills Strong written and verbal communication skills IT literate, including MS Word, Excel, PowerPoint, and content management systems Why Apply? Competitive salary and benefits Hybrid working with 3 days from home Opportunity to lead a small team and influence service delivery
