122 jobs found

Global Legal Contracts Manager These are exciting times for the charity, and we have an outstanding opportunity for a commercially minded and detail-oriented individual with strong influencing and organisational skills to join the Governance and Compliance Team This is a 12-month fixed term role starting as soon as possible. Position: Global Legal Contracts Manager Location: Devon/Hybrid Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £68,273 Contract: 12-month fixed term Closing Date: Tuesday 31st March About the Role As Global Legal Contracts Manager, you will lead the strategic control and optimisation of global legal services across sanctuary, driving improved financial discipline, governance, compliance and quality assurance. Within this multifunctional and rewarding role, you will partner closely with Finance, Governance and senior stakeholders across the charity to ensure legal services are aligned with organisational risk, value, and strategic objectives. Your main duties include: Working with key stakeholders to drive continuous improvement in the quality, consistency, and commerciality of legal services delivered across the organisation Working with internal partners to support the review and redesign of the charity s legal function. Acting as the central point of control for organisational legal spend In partnership with key stakeholders track and analyse global legal casework in relation to legal risk and compliance. Working with Director Global Assurance and functional leads to support, develop and implement governance frameworks to improve oversight, approval processes and reporting of legal costs. Managing relationships with external legal providers Leading, developing and performance managing the team, setting clear objectives aligned to the Charity s strategic aims, ensuring accountability, capability building, and a clear understanding of the team s contribution to organisational success. About You You will be a qualified solicitor or legal executive in England & Wales, with substantial post qualification experience in commercial/contract law, either in-house or with a reputable law firm. You will have: Experience in an in-house legal, contracts, or legal operations role within a global operation. A strong understanding of legal spend management, governance, and financial controls within a multi-jurisdictional international organisation. Experience of working with external legal panels and managing professional service providers. Proven ability to analyse cost data and develop practical, value-driven solutions. Strong stakeholder management skills with experience influencing senior leaders and cross-functional teams. Extensive experience of supporting and advising at Board and Executive level on corporate and legal affairs, both in the UK and internationally. Benefits include: Competitive pension. Life assurance (4 x annual salary). BUPA private health cover. Sickness Income Protection (50% of salary) 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Legal, Legal Contracts, Global Legal Contract, Global Legal, Solicitor, Lawyer, Legal Executive, Commercial Lawyer, In-House Lawyer, In House Lawyer, Legal Manager, Legal Contracts Manager, Global Legal Contracts Manager, Global Legal Manager, Lead Solicitor, Lead Lawyer, In House Legal Counsel. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Salary £110,000 to £115,000 Cutting Edge Technology Provider Year on Year Double Digit Growth Otto James Consulting have been retained by a Cheshire based, cutting-edge iGaming technology provider with operations in the United Kingdom and in Central Europe.Our client is looking for a skilled and dynamic executive to join their finance leadership team as their Director of Group Finance and Controls.You will be responsible for managing all financial reporting elements for EMEA entities and branches, as well as day-to-day accounting operations and ensuring all financial information's accuracy, integrity, and timeliness. Your Role As our Director of Group Finance and Controls, you will play a pivotal role in shaping the financial future of our European operations.The successful candidate will manage the financial health of the company, regulatory compliance, and strategic alignment with company objectives. This role involves collaboration with senior leadership and management of the finance team to drive company-wide financial performance. You will oversee a diverse range of responsibilities, including:Lead and inspire a talented team of finance professionals, fostering a culture of excellence, accountability, and continuous improvement.Manage the full spectrum of financial reporting for our EMEA entities and branches, ensuring accuracy, integrity, and timeliness.Oversee day-to-day accounting operations, including intercompany transactions, regulatory reporting, and payroll processing.Establish and maintain robust internal control frameworks, mitigating risks and optimising efficiency.Drive initiatives to automate and streamline accounting processes, enhancing productivity and accuracy.Collaborate closely with our global finance team, to ensure consistent and compliant financial reporting.Establish internal controls and support audit processes.Provide financial oversight for all projects /services, including profitability and cost control.Collaborate with Commercial & Operations managers to align budgets and forecasts with operational targets.Lead the finance team, fostering growth and promoting a high-performance culture.Ensure compliance with relevant industry regulations and manage relationships with auditors and regulatory bodies. Your Profile ACA, ACCA, or equivalent Experience in a NASDAQ Listed business will be seen as a plus, but not essential A proven track record of leading finance teams, implementing internal controls, and driving process improvements Excellent communication and interpersonal skills A proactive and solution-oriented approach Salary & Benefits Salary at c£110,000 to £115,000 basic plus bonus 25 days paid holiday plus bank holidays Pension (up to 9% matched) Personal and company performance bonus Training & development budget 5 Day annual release for Charity in the Community Monthly wellness budget

Finance Manager 50,000 - 55,000 Permanent, Full Time Hybrid - 2 Days in Office 9am - 5pm (Flexible Hours) Near Liverpool Street Station, City of London Are you a finance whiz with a passion for making a difference? Our client, a leading charity organisation, is seeking a dynamic and experienced Finance Manager to join their dedicated team. If you have a knack for financial controlling and business partnering, and you're ready to help support impactful operations, we want to hear from you! As the Finance Manager, you will play a crucial role in ensuring the smooth running and continued evolution of the Trust's finance function. You'll be working alongside finance and operations colleagues to provide insightful financial management support. Your expertise will help the care homes manage finances effectively, ensuring timely data and guidance is always at hand. Why work for this company? Competitive salary and a comprehensive Pension Scheme 25 Days Annual Leave + Bank Holidays Holiday Rollover (Up to 5 Days) Company Sick Pay (After Probation) Flexible Working Options to suit your lifestyle Private Health Insurance for peace of mind Life Insurance to ensure your loved ones are cared for Duties: Support care homes in managing their financial responsibilities by providing relevant and timely data. Prepare management information, including monthly accounts, key performance indicators, and forecasts. Generate reports and analyse data as required by the Head of Finance and senior management. Collaborate with colleagues to resolve issues quickly and efficiently. Train and support staff with finance responsibilities to foster a culture of financial awareness. Assist in maintaining and developing the finance system, including user access and reporting dashboards. Support in the preparation of year-end accounts, annual audit processes, and budget setting. Handle day-to-day finance tasks, such as direct debit collections, bank maintenance, and supplier payment approvals. Requirements: Proven experience in a similar role including carrying out finance business partnering and financial controlling. Strong analytical skills with the ability to interrogate data effectively. Excellent communication skills to engage with colleagues across all levels. A proactive approach to problem-solving and training others. If you are ready to embark on an exciting journey with our client and make a real impact, we want to hear from you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 6th April 2026 Assessment Day: Monday 13th April 2026 at NSC Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.

About you You're an experienced workforce or policy professional with a strong track record of leading teams, delivering complex projects and driving improvement. Ideally, you'll bring experience of workforce planning in a healthcare setting. You're comfortable analysing and interpreting data and can turn it into clear, meaningful insights that support decision making, policy development and advocacy. You have a strategic mindset, excellent organisational skills and the ability to manage multiple priorities. A natural collaborator, you build strong working relationships with a wide range of stakeholders, from senior clinicians and volunteers to external organisations and internal colleagues. You communicate clearly, support change and help develop positive, high performing teams. You're able to bring together strategy, operations and stakeholder engagement and are motivated by the opportunity to deliver and further shape the College's Workforce Strategy. Committed to high standards, equality, transparency and continuous improvement, you'll play a key role in strengthening the College's workforce intelligence, enhancing member and employer services, and helping ensure pathology has the workforce it needs for the future. About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. We are currently aiming to interview on Wednesday 8 April - Thursday 9 April 2026, in person at our offices. We reserve the right to close the position early if we receive a large number of suitable applications.

Business Manager We have an exciting opportunity for a Business Manager to join the Team, in this key leadership role at the heart of the organisation. Due to the nature of the role this post is only open to women: The Equality Act 2010, Schedule 9, Part 1 applies. Position: Business Manager Salary: £36,000 per annum pro rata Location: Sheffield/hybrid Hours: .5 hours per week (to be agreed) Closing Date: Monday 23rd March at 5pm About the Role The team care deeply about providing good, safe, specialist services to the community and to clients by providing inclusive, equitable support to all survivors of sexual violence in Sheffield. You ll work closely with the Chief Executive Officer (CEO) to keep things running day to day and to strengthen the infrastructure that make this life-changing work possible. You ll lead across areas like finance, HR, governance, quality, facilities/IT, risk and data protection, and provide empowering and supportive line management to the Business Team and Counselling Team. You ll also deputise for the CEO on occasion, helping to provide steady leadership and continuity across the organisation. About You We re looking for a woman who is proactive, organised and resourceful. Someone who can bring calm, clarity and momentum, identify and prioritise what needs doing, and help people do their best work in a supportive, values-led culture. Occupational requirement: This post is only open to women (Equality Act 2010, Schedule 9, Part 1). Enhanced DBS required. Applicants must be eligible to work in the UK. About the Organisation The organisation provides critical support for survivors of sexual violence across Sheffield. Services include counselling, wellbeing programmes, and criminal justice support. As part of the team, you ll join a forward-thinking, inclusive charity dedicated to empowering survivors and improving their lives. A satisfactory enhanced DBS disclosure will be required by the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies. Other roles you may have experience of could include Operations Manager, Charity Manager, HR and Compliance Manager, Programme Manager, or Non-Profit Business Lead. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Supporter Care and Engagement Fundraiser We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children s charity. Position: Supporter Care and Engagement Fundraiser Salary: £27,285 per annum Location: Remote, with options to work from offices in Cornwall, Derbyshire or London Hours: Full time, flexible options may be available Contract: Permanent Closing Date: 17:00 on 20 March 2026 Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified. About the Role This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity s growing supporter base. Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint. Key responsibilities include: Acting as the first point of contact for supporter enquiries via phone, email and post Managing the fundraising inbox and responding to requests from individuals and organisations Processing and recording donations accurately, including Gift Aid compliance Supporting personalised acknowledgement and stewardship of donors Maintaining and updating the CRM system, including The Raiser s Edge Producing reports and supporting fundraising appeals through data segmentation and analysis Supporting individual fundraisers and challenge events participants Assisting with fundraising campaigns, appeals and donor events Contributing to the production of fundraising and marketing materials Identifying opportunities to improve systems and automate processes You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability. About You You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences. You will bring: Excellent written and verbal communication skills Experience in fundraising, events, business development or supporter care Experience of working with a donor database, ideally The Raiser s Edge Strong organisational skills and the ability to manage multiple priorities Good IT skills including Microsoft Office A proactive and positive approach The ability to work collaboratively within a small team You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required. About the Organisation You will be joining a small but ambitious national children s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future. The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact. You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer. If you feel you would be a strong fit for this role and share the organisation s values, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Internal Auditor £37,581 per annum + excellent benefits Woking, Surrey GU21 4LL / Hybrid Working Join us at WWF-UK Assurance and Advisory Officer (Internal Auditor) About the role We re excited to be recruiting for an Internal Auditor, known internally as an Assurance and Advisory Officer to join WWF-UK s Assurance and Advisory Support function. The team provides independent, objective assurance and advisory services that help strengthen WWF-UK s operations and add value across both our UK activities and the international projects we support. Working closely with colleagues across the organisation, the function helps identify and manage risk, improve systems and controls, and support WWF-UK in delivering its mission effectively and responsibly. In this role you will plan and deliver end-to-end assurance and advisory reviews, from planning and risk assessment through to reporting findings and agreeing management actions. Your work will help identify potential risks and opportunities for improvement across a range of organisational processes, including regular assurance over fundraising activities and internal systems. You will work closely with teams across WWF-UK and build strong relationships with stakeholders at all levels of the organisation. You will communicate findings clearly through written reports and discussions with managers, ensuring actions are agreed and implemented to strengthen systems of internal control and risk management. The role also contributes to WWF s global assurance work. The team is an active member of the WWF Network Internal Audit Group (NIAG), collaborating with audit teams across the wider WWF network to share information, coordinate reviews and maximise assurance across the organisation. Depending on experience, the role may also involve supporting or leading international country office reviews. This may require international travel for up to four weeks per year. As part of the team you will work in line with the Global Internal Audit Standards and the Institute of Internal Auditors Code of Ethics, while contributing to the continuous improvement of the function s processes and tools. Skills and experience You ll bring the skills and experience needed to succeed in this role, including: Essential Substantial experience undertaking internal audit reviews, including planning, fieldwork, testing controls and reporting findings Demonstrable understanding of risk-based internal auditing across financial and non-financial systems Experience analysing complex information and providing clear, practical recommendations to strengthen risk management and internal controls Excellent written and verbal communication skills, with the ability to communicate findings clearly to a range of stakeholders Strong report writing and documentation skills Ability to manage multiple priorities and meet tight deadlines Strong organisational skills and attention to detail Ability to build effective working relationships across teams and functions Ability to work independently while contributing effectively as part of a team Good analytical and IT skills, including the use of Excel for data analysis Ability to undertake assurance reviews with integrity, objectivity and professionalism in line with internal audit standards and ethics Willingness and ability to travel internationally for up to four weeks per year Desirable Experience of internal auditing within the not-for-profit sector or international organisations Professional qualification as a Chartered Institute of Internal Auditors (CIA) or qualified/part-qualified CCAB accountant, or equivalent Experience conducting assurance reviews in international or multi-country environments Understanding of cultural sensitivities when working with colleagues and partners across different countries and contexts Experience supporting investigations into identified risks or control issues What we offer We believe in rewarding our team with more than just a salary. Here s what you can expect: Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you ll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we re bringing our world back to life. Protecting what s left isn t enough. We re racing to restore nature and prevent catastrophic climate change. And it s a race we can win with everyone s help. We re courageous, passionate, and driven by science. For more than 60 years we ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you ll be a great addition to WWF-UK. Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

About Us: Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people s lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: Benefits: 30 days of annual leave (plus 8 bank holidays) Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Gym Membership Reports to: Senior Business Operations Manager Based: Battersea Park, Wandsworth, Southfields Salary: £39,000 - £42,000 per annum Contract: Full Time Permanent Work Arrangement: Office Based, On-site DBS: Basic General Overview: The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners. We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly. This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery. Role Overview: The Operations and Facilities Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces. This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments. Main Duties/Responsibilities: Team & workforce management Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners. Lead Recruitment, onboarding and ongoing training of casual staff Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system Ensure effective coordination of rotas and cross-team event activity. Venue Operations & Facilities Management Lead the day-to-day operational management of all Events-run venues. Ensure venues are compliant, safe, well-presented and fit for purpose. Coordinate planned and reactive maintenance with central operations teams. Oversee venue equipment procurement and asset management. Manage venue contractors and oversea repair works in Event spaces. Contribute to twice-yearly Council H&S audits. On-Site Delivery Support the Head of Events and Production Team in delivering Enable-Produced Events Provide hands-on operational leadership during live events. Deliver full event management of ad hoc or operationally complex events where required. Health & Safety Lead on Health & Safety across Events and Venues operations. Own and continuously improve operational H&S frameworks, policies and safe systems of work. Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces Oversee contractor compliance including RAMS, insurance and method statements. Quality assure weekly, monthly and event-specific H&S inspections. Contribute to audits, investigations and incident reviews. Embed a proactive safety culture across the Events Team. Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required. Provide assurance reporting to senior management as required. Financial & Commercial Oversight Manage operational budgets and monitor expenditure. Update and reconcile supplier costs and credit card logs. Seeking quotes for goods and services in line with Enable s Procurement Code, and raising purchase orders as required Assist with contractor invoice processing and ensure timely follow-up where required. Contribute to budget forecasting and cost control. Ensuring all timesheets for casual staff are accurate and processed on time Managing supplier performance against SLA s, monitoring cost control and value for money Carrying out other duties/ projects as directed by the Head of Events Skills and Experience: Previous venue management experience Previous line management experience Previous project management experience Demonstrable experience of writing Standard and Emergency Operating Procedures Competence using a range of office software, including outlook, excel and databases Excellent written skills with a high level of confidence speaking to people on the phone Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines Strong interpersonal skills with the ability to build working relationships Ability to work independently while operating within the wider team structure Confident driver with clean driving licence - required driving in role Able to work flexible hours including weekends, early mornings and late nights This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

We have an exciting opportunity for a Family Caseworker to join the Victims of Terrorism Unit (VTU) Hub team in our national hub for 37.5 hours a week. Do you want to be of a dynamic team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: You will provide trauma informed support to service users impacted by terrorism. Service users are at the heart of the work we do; working with the family, you will undertake a comprehensive needs assessment to agree a bespoke Support Plan that will include exploring the needs of children and young people within the family. You will manage a caseload, completing actions agreed on Support Plans and reviewing needs with service users on a regular basis. You will advocate for service users with external stakeholders, agencies and aspects of the criminal justice system. You will build constructive relationships with these stakeholders whilst maintaining the highest standards of confidentiality and work collaboratively across VS. You will support the Team Leader and Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays. Key Responsibilities: You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload. As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards. You will need: Understanding of the impact of crime on victims. Effective verbal and written communication skills. Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s). Ability to balance competing needs and priorities. Ability to work independently and as part of a team. A successful track record of building effective working relationships across internal and external stakeholders. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This post is responsible for Marketing & Communications for Gilbert White s House & Gardens. You will plan, create and deliver an annual plan, working closely with departments, management and trustees. The aim being to promote our visitor experience, events, education and trading activities, alongside a regular spotlight on our strategy, values and impact as a charity. The focus of this role will be to increase our income generation and expand our voice in support of the natural world. This will be achieved through an increase in visitor numbers, event bookings, educational bookings, memberships, partnerships and increase in our trading income. You will have proven experience, experience of working in a public facing organisation, and an interest in the environment, heritage and museums. When in post you will have the opportunity to be a key part of the implementation of our new strategy launched in this our 70th anniversary year. This is initially focussed on ensuring that our image, offer and impact is relevant to the 21st century, audience development and raising awareness of the key theme of our work - the natural world. Key Responsibilities As a small independent museum this role offers an opportunity to take responsibility across all elements of the marketing and communication portfolio. This means that you will be hands-on in its delivery working closely with other departments to ensure a proactive and timely approach to developing, maintaining and boosting our image. In this stand-alone role you will primarily be responsible for: • Leading the development of our annual Marketing & Communications strategy and implementation plan across all channels. Ensuring that within your role sustainability is a key theme in selecting materials, use of online resources and more generally in our external image. • Planning and supporting with the wider team with the marketing and communications associated with events, fundraising campaigns, membership programmes etc. to meet specific aims such as attendance, supporter growth and membership expansion. • Support the creation of a voice for the charity that reflects our values and creates content in all forms that is accessible and relevant to the public. This will include working with the Collections Manager to support the development of museum displays, signage, literature and other outputs relevant to our strategy. • Leading our communication channels with content creation, planning and execution of its delivery. To include our website, social media, LinkedIn, digital advertising, newsletters, local magazines, leaflets, posters, brochures, signage etc Keeping material and content up to date. • Managing a small delegated budget in coordination with the General Manager to meet the key aims of the charity and be responsible for reporting on it. You will liaise and engage with external agencies and suppliers, project managing their work and final output. • Championing our charity branding and consistent presentation of printed and online materials produced by or for us. To include supporting the team in the design and copy writing new materials and update existing materials. • Work with the Funding & Development manager to ensure that our impact as a charity is regularly shared and our voice in the sector is heard to support our development plans. • Responsibility for an up-to-date image and video library for use by all members of the team. This includes an ability to take photos and videos for immediate use in our communications e.g. social media. • Liaising with the press in the form of printed, TV, radio and podcasts. To coordinate visits, provision of content and arranging with the wider team what is required to ensure quality input. • Responsibility for marketing performance analysis and reporting, using analytics to improve performance and reach to inform our wider operations and future marketing and communications strategy. Other Responsibilities As a member of a small team you will be required to support, as necessary, the wider operations of the charity. This includes but is not limited to; • Hands-on working with our marketing and communications tools including, but not limited to, WordPress website, Canva, Capcut, MailChimp, Microsoft Office and knowledge of CRM databases for campaign work. • Monitor and record our presence in the wider media, online, with influencers and on TV and radio etc. Working with stakeholders to protect our reputation and responding swiftly to issues. • Manage the GDPR of marketing and communications including opt-ins, image consent, data retention etc. • Attend as a representative of the charity our own exhibitions and events, in order to understand in depth our work, record, gain feedback and develop relationships with visitors and our supporters. • Network regionally to develop relationships, promote sector collaboration and more to ensure we remain relevant and up to date in our marketing and communications. • Act as a duty manager on rota to support the daily operations of the museum. The Candidate This is an excellent opportunity to take the lead for Marketing and Communications in a small independent charity, which whilst based in rural East Hampshire, has a reach well beyond our boundaries due to the fame of Gilbert White. We welcome visitors and attract attention not only nationally but also internationally. You will have: • Proven experience of developing, planning and executing marketing and communication strategies, • Excellent digital skills, including managing social media and website, graphic design and experience of content management systems. Knowledge of SEO. • Strong copywriting and storytelling skills able to plan, write and edit copy for diverse audiences. • Strong interpersonal skills and ability to network with everyone from the public to key stakeholders and representatives of sector bodies associated with our work. • Experience working with external suppliers such as designers, film makers and web developers. • Experience of handling media enquiries and generating press coverage. • Able to work independently yet collaboratively across all departments with demonstrable experience of managing a diverse workload; being able to prioritise tasks and work under pressure. • Strong organisational and administrative skills including excellent attention to detail and effective time management. • Experience working in the not-for-profit and/or environment/conservation/heritage sectors. • Knowledge of data protection best practice. Whilst a full driving licence is not essential public transport to our location is very limited and given the nature of the role to liaise with partners and represent the charity an ability to undertake travel across the area to for meetings will be an advantage. Working Hours and Salary This role can be adapted to suite those looking for a career development opportunity, those seeking a more flexible approach to working life as a parent/carer, or those seeking to step back from a full-time career for whatever reason. What we ask for in return is a passion and dedication to ensure that we are recognised and our voice is heard thereby attracting visitors, supporters, partners and funders who share our values. £28-32,000 (pro-rata) per year based on experience, with the flexibility to offer a full-time or part-time role again dependent on experience. Some home working can be considered. Occasional evening and weekend work required. You will work within the values which lead our practice: • Being inclusive and welcoming to all, • Connecting with those that journey in the natural world, • Educational in what we share with others, • Seeking a sustainable way of doing our work. The position is permanent and will be based in Selborne, East Hampshire. About Us Gilbert Whites House & Gardens offers a window into the origins of the science that underpins the study of natural history through the lives of three explorers whose curiosity led to a deeper understanding of the world we live in. • Our vision is to: To inspire journeys of discovery in the natural world to make better lives for people and the planet. • Our mission to create a place where everyone can connect with nature and learn from explorers of the natural world, showing the way to a sustainable future, collaborating widely and, following in the footsteps of Gilbert White, sharing our passion to observe and record nature. The Natural History of Selborne has been continuously in print since its first publication in 1789 and is reputedly the fourth most published work in the English language. Written by Gilbert White it has contributed to the fields of ecology (the natural science of the relationships among living organisms and their environment) and phenology (the timing of biological events in relation to climate) ever since. He undertook his scientific observations in the small rural village of Selborne and this work has since inspired others to observe, enquire and record nature to understand the relationships that exist within our environment. Charles Darwin wrote that he stood on the shoulders of White when he came on a pilgrimage to Selborne as a young man in June 1857 David Attenborough wrote that Gilbert White was A man in total harmony with his world. Introduction to Selborne, 1977 This unique historical manuscript is today housed in the home where Gilbert was born in 1720 and later lived for 66 years . click apply for full job details

Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive, DOE Contract : Full-Time, Permanent - 37.5 hours per week (Monday-Friday) Benefits : Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme, On site parking, 23 days holiday plus Statutory About the Role We are looking for a proactive and customer-focused Customer Journey Manager to join our Sales & Marketing team. In this role, you will be responsible for overseeing and continuously improving the end-to-end customer experience, ensuring that every interaction reflects our commitment to exceptional service. You will act as the first point of contact for escalated customer complaints, monitor feedback across multiple channels, and work collaboratively across departments to identify opportunities to enhance the customer journey. This is a key position within the business, ensuring that customer insights drive improvements across operations, service delivery and training. Our Mission Our purpose is to change people s lives by improving their mobility, through understanding customer needs and providing the most appropriate solutions. By delivering real value to our customers, we aim to build a profitable and sustainable business while maintaining the highest standards of service and care. Key Responsibilities Customer Experience & Journey Management • Monitor and develop the external customer journey process, ensuring clear ownership of each stage • Identify opportunities to improve the customer experience across all touchpoints • Work with internal teams to ensure consistent service standards are maintained • Develop improved methods of measuring customer satisfaction across the customer journey Customer Feedback & Escalations • Act as the first point of contact for escalated customer complaints • Record, monitor and report on Customer Related Issues (CRIs) • Carry out customer feedback calls following installations for both Retail and Motability customer • Analyse feedback to identify trends and drive service improvements Reviews & Online Reputation • Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google • Monitor and manage online feedback to support continuous improvement Cross-Department Collaboration • Work closely with the Quality Manager to identify service issues and implement improvements • Collaborate with the Field Product Assessment and Business Development teams • Share customer insights with internal stakeholders to support operational improvements Training & Development • Provide training, coaching and mentoring where required to improve service delivery • Lead disability awareness training across the organisation in partnership with charity partners • Identify training needs across the customer journey touchpoints Reporting & Performance Monitoring • Record and analyse customer service data and performance metrics • Provide monthly and quarterly reports to the Head of Sales & Marketing • Use insights and performance data to drive improvements and support business growth What We re Looking For We are seeking someone with strong emotional intelligence, a genuine passion for delivering exceptional customer service and ideally previous experience within a similar sector. Essential Skills & Experience • Strong interpersonal skills and the ability to manage sensitive or complex customer situations • Excellent communication skills (written, verbal and presentation) • Ability to analyse feedback and identify service improvement opportunities • Strong organisational skills and ability to manage your own workload • High level of emotional intelligence and empathy • Proficiency with Microsoft Office and IT systems Personal Attributes • Customer-focused with a proactive mindset • Confident communicator with the ability to influence and support colleagues • Collaborative and supportive team player • Strong attention to detail and problem-solving ability Our Values We are proud to work in a culture that reflects the following values: • Innovation Driven Always open to new ideas and better ways of working • Service Deliver exceptional service with a proactive, solutions-focused mindset • Ethical & Fair Do the right thing in the right way • Brave Challenge thinking and drive meaningful change • Inspired Motivate others and create new ways of working • Empowered Encourage responsible decision-making and ownership • Ambitious Support growth and development for everyone • Advocates Be a company customers, partners and employees are proud to be part of Why Join Us? This role offers the opportunity to play a central role in shaping the customer experience within a purpose-driven organisation committed to improving people s lives through mobility solutions. You ll work closely with multiple departments, helping to ensure our customers receive the highest level of service and support at every stage of their journey. No agencies please.

About the College The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices. The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK. The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology. Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care. About you You are a highly organised and financially astute Membership & Finance Manager with strong experience in managing membership operations, subscription income, financial controls and CRM driven processes. This candidate thrives in environments undergoing systems change, is confident in reconciling complex income streams, and demonstrates excellent attention to detail. They bring a calm, analytical approach to problem solving and deliver a high standard of customer service to internal and external stakeholders The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College. We reserve the right to close the position early if we receive enough suitable applications.

An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager. For more information about the role please click on the job title. This role is not open to sponsorship. Role Requirements Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes. Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets. To provide delivery and collection service to external stock generation sites through Donation Stations. To undertake bag drops and collections as required. To maintain strict control of security of all goods collected, transported and delivered. To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items. Role will involve a large amount of heavy lifting in picking up and moving stock including furniture. To support maintenance of multi-site storage of stock belonging to The Children's Trust Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate. To ensure customer care and quality of service. To act as the representative of The Children's Trust in the collection from and delivery to customers of donated goods and furniture. To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager. Training of Volunteer Van/Driver Assistants where necessary Provide all relevant training and development to the Volunteer Interview Date: 8th April 2026 Strictly no agencies, please. About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children's Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Job title: Head of Finance & Business Services Reports to: Director of Operations Salary: In the region of £39,000. Flexible based on experience and qualifications Location: Hybrid Hours: Full time 37.5 hours over 5 days Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families 2wish Cymru and 2wish: 2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us. We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into phase one England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into phase two England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight. Context of role: The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient. This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly. Line management responsibilities, including Business Services Officer and Finance and Administration Officer. Key responsibilities: Strategic Leadership Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance. Lead on the development and implementation of long-term financial plans, budgets, and business services strategies. Contribute to organisational planning, change management, and culture-building across the charity. Financial Management Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow. Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks. Lead on financial risk management, reserve s policy, investment planning, and financial controls. Oversee payroll, pension administration, procurement, and contract management. Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders. Business Services Oversight Lead and develop the business services function, which include IT, facilities, data protection and health & safety. Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants. Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS. Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships. Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer. Leadership and People Management Provide inspirational leadership to finance and business services staff. Support a culture of accountability, continuous improvement, compassion, and teamwork. Champion organisational values, equity, diversity, and inclusion in all areas of operations General: To be responsible for organising own work agenda, time management and administration. To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate. To attend weekend and evening community events in support of the charity as necessary. Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role. It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check. Person specification: Essential Fully or part qualified in accountancy or qualified by experience (QBE). Proven financial leadership experience within the third sector or a, challenging values-driven organisation. Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting. Experience of managing governance, risk, compliance, and business administrative functions. Excellent communication, interpersonal, and relationship building skills. Ability to work collaboratively whilst providing strong challenge and professional insight. Demonstrable commitment to the mission and values of 2wish. Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations. Desirable Experience supporting or working alongside a Board of Trustees. Experience leading digital transformation or implementing new systems. Understanding bereavement-support environments What we do for you: Contract type: Permanent Hours: Normal office hours are 9am 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Additional benefits for our employees: An Employee Assistance Programme, including wellbeing support Free parking on 2wish premises Free branded 2wish clothing An extra annual leave day on your birthday Incremental increase in holiday entitlement based on length of service Paid sick leave Discounts for personal purchases on 2wish Merchandise Discounted tickets to UK 2wish events for staff and family Extra holiday entitlement when taking part in 2wish overseas events Company mobile phone for performance of duties Tools/equipment required for the performance of duties Reimbursement of work expenses Bright Exchange employee discounts Auto-enrolment into company contributory pension scheme after 3 months service How to apply: Please return a CV and covering letter, or a CV and two-minute video,. Closing date: Friday 3rd April 2026 Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.

Business Manager We have an exciting opportunity for a Business Manager to join the Team, in this key leadership role at the heart of the organisation. Due to the nature of the role this post is only open to women: The Equality Act 2010, Schedule 9, Part 1 applies. Position: Business Manager Salary: £36,000 per annum pro rata Location: Sheffield/hybrid Hours: 30-37.5 hours per week (to be agreed) Closing Date: Monday 23rd March at 5pm About the Role The team care deeply about providing good, safe, specialist services to the community and to clients by providing inclusive, equitable support to all survivors of sexual violence in Sheffield. You'll work closely with the Chief Executive Officer (CEO) to keep things running day to day and to strengthen the infrastructure that make this life-changing work possible. You'll lead across areas like finance, HR, governance, quality, facilities/IT, risk and data protection, and provide empowering and supportive line management to the Business Team and Counselling Team. You'll also deputise for the CEO on occasion, helping to provide steady leadership and continuity across the organisation. About You We're looking for a woman who is proactive, organised and resourceful. Someone who can bring calm, clarity and momentum, identify and prioritise what needs doing, and help people do their best work in a supportive, values-led culture. Occupational requirement: This post is only open to women (Equality Act 2010, Schedule 9, Part 1). Enhanced DBS required. Applicants must be eligible to work in the UK. About the Organisation The organisation provides critical support for survivors of sexual violence across Sheffield. Services include counselling, wellbeing programmes, and criminal justice support. As part of the team, you'll join a forward-thinking, inclusive charity dedicated to empowering survivors and improving their lives. A satisfactory enhanced DBS disclosure will be required by the post holder. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions to which the Order applies. Other roles you may have experience of could include Operations Manager, Charity Manager, HR and Compliance Manager, Programme Manager, or Non-Profit Business Lead. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Support for and implementation of the Branch s strategic and service delivery plans Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities. Supports the development and delivery of the Branch Management team s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan s objectives. Supports the development and delivery of a successful fundraising strategy that supports the organisation s goals and contributes to its sustainability. Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience. Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation s charitable aims. Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers. Provides leadership and line management to the staff team including the following functions: External relations and outreach Fundraising Recruitment and training of new volunteers Volunteer rota and support Facilities and Office services Other areas of responsibility that may from time to time be established. Main Responsibilities: Governance Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities. Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities. Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities. Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance. Lead on all areas of Data Protection across the branch including policy development, revision, and implementation. Financial Management & Fundraising Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees. Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees In consultation with the Treasurer and other trustees, set an annual fundraising target. Support the development and implementation of a strategy for raising income to meet the needs of the organisation. Manage project and area budgets with relevant staff and volunteer leads. Support for and implementation of the Branch s strategic and service delivery plans Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards. Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services. In conjunction with volunteer leads, manage the delivery of the organisation s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation s charitable aims. Work with the Governance Working Group to implement and manage the organisation s operational policies and procedures. Input into to research and planning of new branch initiatives. Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate Line Management Work with Trustees and Directors to support the Branch Team to deliver the branch s volunteering, outreach and fund-raising strategies Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance. Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance. Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate. Work with the Branch Leadership Team to support all staff activities. Communications Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity. Maintain relationships with the Samaritans Central Charity in relation to media activity. Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch. Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events. Facilities and Office Management Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager Take overall responsibility for the contracting of services to the organisation Take responsibility for compliance with Health and Safety Regulations Hours of work 1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays. 2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive. Limitations This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder. The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it. Equal Opportunities Policy Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. Requirements Graduate or equivalent by experience Relevant postgraduate qualifications Skills and abilities 1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff. 2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met. 3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services. 4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted. 5. Ability to research and develop reports at a senior level. 6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges. 7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues. 8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals. 9. Ability to enthuse and motivate paid staff and volunteers. 10. Good financial management skills evidence of leading and managing a budget. 11. High level organisational delivery skills. 12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure. Experience Experience of working with volunteers and paid staff Experience of financial planning and management, including budgetary control. Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety. Project management knowledge and skills. 1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans 2. Experience of issues affecting London government 3. Experience of working with Boards of Trustees Knowledge Sound general working knowledge of IT General knowledge of business management . click apply for full job details

About the role: This Best Companies Top 50 mid-sized company and Top 10 Charity is looking to appoint an Operations Manager (Facilities/IT and Fleet) who will be responsible for the efficient operations and security of Rainbow Trust s offices, operations contracts, vehicle fleet management and core IT infrastructure. Reporting to the Director of Finance & Operations, you will organise and manage the activities and contracts that facilitate the smooth running of the organisation, including the management of our facilities contracts and leases for our head office in Surrey and our nine regional offices, and managing our IT systems contracts to ensure the reliability and security of our IT infrastructure. Managing the central administration budget, as well as our leased fleet of 80 vehicles with the support of the Fleet Administrator, you will develop efficient office procedures, project manage relocations and lead on the negotiation and management of all relevant third-party contracts. This is a broad ranging role which requires excellent organisation, project management, contract negotiation and relationship management skills. What we re looking for: A systematic and effective problem solver you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail you re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions. Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts and budgets including IT contracts, and knowledge or experience of cyber security. What we offer: We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link. Please disclose in your covering letter if you have used AI for any part of your job application. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. An enhanced DBS disclosure will be required for this post. Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9 00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Registration manager We are seeking an experienced Registration manager to lead membership and registration services, ensuring an efficient, accurate and high-quality member experience. Position: Registration manager Hours: Full-time (9am-5pm Monday to Friday) Location: London / Hybrid and flexible working (once a month in London office) Salary: £47,608 per annum Closing date: 30 March 2026 Provisional interview dates: 2 April (online) and 9 April (F2F, London) About the role The Registration manager leads the day to day delivery of membership and registration services, ensuring that applications, renewals, declarations, resignations and member records are handled accurately, efficiently and in line with procedures. The role is responsible for smooth operations, CRM accuracy, and ensuring members have a positive experience. You will manage and support a team of 4 Registration officers, oversee customer service standards, monitor workloads, and keep processes up to date. You will ensure membership applications and changes are processed correctly, lead the annual renewals cycle, handle member enquiries, and maintain accurate data in the CRM system. You will also resolve system issues, produce operational reports, improve workflows, and work closely with other teams such as finance, communications and regulation. About you Role specific criteria: Experience delivering membership, registration or service operations in a membership body, regulator, charity or similar setting. Experience managing or supervising an operational team, including workload planning and performance oversight. Strong CRM and digital systems skills, with the ability to improve workflows and maintain high quality data (Salesforce desirable). Excellent organisational skills, able to manage multiple processes and deadlines. Ability to interpret operational data and produce clear performance reports. Experience maintaining accurate member or registrant records, including renewals or revalidation processes. Ability to work 9 00, Monday to Friday. Desirable criteria: Experience within a professional membership, accreditation or regulatory environment. Experience improving digital processes or streamlining operational workflows. Understanding of membership lifecycles (e.g., admissions, renewals, trainee transitions). Experience preparing operational insights or reports for senior stakeholders. You will work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There will be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference. About the organisation As the leading professional body for psychotherapists and psychotherapeutic counsellors, the organisation represents training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities. Their charitable objectives are to promote: the art and science of psychotherapy and psychotherapeutic counselling for the benefit of the public research into psychotherapy and psychotherapeutic counselling methods and to disseminate the results of any such research high standards of education, training and practice in psychotherapy and psychotherapeutic counselling the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public. Benefits 25 days annual leave, plus 8 bank holidays extra leave during December office closure generous pension scheme with 8% employer contribution and salary sacrifice option occupational sick pay and enhanced maternity leave flexible working hours and hybrid working arrangements ongoing learning and development opportunities employee assistant programme with access to confidential counselling and mental health support flu vaccination and eyecare vouchers interest-free season ticket loans cycle to work scheme. Other roles you may have experience of could include; Membership Manager, Membership Services Manager, Registration Lead, Operations Manager, Membership Operations Manager, Customer Operations Manager, CRM Manager, Member Services Lead Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.