Retail Manager

Location: Whitmoor Forest, Ascot, SL5 8BD
Contract: Fixed-term Full-time November December 2025
Pay: £15.00 per hour

Join a multi-award-winning immersive Christmas experience set in the heart of Ascot. Now in its seventeenth year, this large-scale seasonal event welcomes thousands of families each year, combining world-class production design, storytelling, and performance to create unforgettable memories for guests of all ages.

This years production is expanding once again, and we are now seeking experienced Retail Managers to oversee retail operations within the events beautifully themed stores.

As a Retail Manager, you will lead a team of retail assistants, ensuring an exceptional guest experience throughout the stores. Youll oversee daily operations, drive sales performance, and uphold brand and service standards in a dynamic, fast-paced environment.

Key responsibilities include:

• Leading and motivating a team to deliver outstanding customer service

• Managing day-to-day retail operations and achieving sales targets

• Overseeing tills, transactions, and cash handling (EposNow system)

• Supervising stock levels, replenishment, and merchandising

• Maintaining store presentation, organisation, and compliance

• Ensuring health, safety, and security standards are met

• Supporting training and onboarding of seasonal staff

Were looking for someone who:

• Has proven retail management or supervisory experience

• Is confident leading and inspiring a team

• Delivers high levels of customer service in a busy environment

• Is organised, proactive, and dependable

• Can work flexibly, including weekends and evenings during the festive period

This is a hands-on management role suited to someone who thrives in a lively, guest-facing setting.

• £15.00 per hour

• Opportunity to be part of a major live seasonal event

• Supportive and inclusive team environment

• Free on-site parking and staff shuttle from Ascot Station

• Staff discounts and exclusive perks

If youre ready to bring your retail leadership skills to an unforgettable seasonal experience, wed love to hear from you.

Please apply with your CVasap.

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